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THRIFTY GUADELOUPE CUSTOMER REVIEWS
- 6.5
- 7.7
- 7.5
- 8.5
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
THRIFTY GUADELOUPE Car Rental Reviews
Average Rating for Thrifty :
Showing Results 1 to 6
Page 1 of 1
POINTE A PITRE, GP - Reviewed by STEPHEN - 19 June 2024
" Overall very good "
" Overall very good however there could have been better information as to the drop off point eg google maps co-ordinates. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 9
POINTE A PITRE, GP - Reviewed by PANAYIOTIS - 14 April 2024
" Fairly dissapointed with car rental companies in Guadeloupe. They seem to try to exploit the clients more than in other places I have rented a car. I don't understand why car rental would be so much more expensive than in other places in France "
" The car was very weak and it was often difficult to drive in steep ascents of the island (very common in Guadeloupe). In some areas I had to use first gear for a while and I was worried that I would not make it. Another dissapointment specifically for Hertz/ Thrifty is that they force clients to pay a €30 cleaning fee in advance. This should have been included in the quotation "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 5
POINTE A PITRE, GP - Reviewed by LEONARD - 30 December 2023
" see comments in box 3 "
" I was surprised to find that the emergency contact numbers given were French speaking - no English contacts given until (with the help of a French speaker). If I had broken down somewhere I would have been stranded. I also did not realise that when I had a puncture there was no road side assistance for this - I was expected to change the wheel myself and take it into a local garage (at my expense and inconvenience) which I thought was unreasonable - I have back problems but was told I had to do it myself or accept an 800 Euros charge for Thrifty to directly assist me. Some female alone drivers may not be physically able to change a wheel! "
Value for Money: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 9
POINTE A PITRE, GP - Reviewed by CHRISTOPHER - 17 February 2023
" Slow pick up at check in - 50mins - mire staff needed! "
" Upgrade to Hertz - no cost "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
POINTE A PITRE, GP - Reviewed by IAN - 26 July 2022
" Have concerns that Thrifty may try to charge me yet for fuel so will pass this to Barclaycard for recovery along with photographic evidence. I cleaned car before returning it but it rained on the return hour ( it's the tropical wet season) so now awaiting to see if I'm also retro charged for this. I've down graded my feedback until I know whether any of my concerns are founded. "
" Picked up vehicle on a full tank return basis and car was 7/8 full took photo and raised concern at pick up time. Returned car 7/8 full (but slightly higher) and photographed gauge. Then had an argument with Thrifty staff who claimed I should have returned car full! Also asked at collection if I wanted to pay for cleaning car on its return which I declined as this should be included service as an integral part of hire. "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 8
POINTE A PITRE, GP - Reviewed by CHRISTOPHER - 04 April 2022
" Efficient and competitive price, simple booking procedure. "
" First car had to be taken away after a week by breakdown trailer owing to defective battery - car had done 60K - it felt rather 'tired'. Replacement newer - better condition and functioned as expected. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4