" Not impressed. Also cars with CVT are a pain - don't accelerate, noisy, slow, just not a great experience. "
" In addition to the €1200 security block on my card, they wanted €20 up front for cleaning the car or €30 if I paid after I bought it back. This was not pointed out in any of the documentation prior to arriving at the rental desk. This is VERY POOR. It's not like €280 is cheap for a weeks rental, and then the cheek of asking for a cleaning charge. I cleaned the car the best I could with a vacuum cleaner and a car wash (€15). "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 6 Condition of the Vehicle: 8
" In the end, I wasn't given the car I had reserved, and I was left without transport. I had to rely on taxis for my travel, which was inconvenient and expensive. I'm happy to provide the taxi receipts if needed. This experience caused unnecessary stress and cost, and I absolutely do not recommend this service. Transparency and customer care were seriously lacking. "
" I had a very disappointing experience with this car rental company. When I arrived at the counter to pick up my vehicle, I was told I couldn't pay with my debit card unless I agreed to pay an additional €25 per day--which had not been mentioned during the booking process. I explained that I didn't have a credit card with me, but they were unwilling to make any exception, even though a deposit was already taken from my account. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" nothing to add "
" Very good experience overall. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10