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    Happy new year!

    Hello to one and all and happy new year! So despite Mayan prophecies to the contrary, the world didn't end in 2012. What has the world come to, that we can no longer rely on the shady interpretation of a dubious prophecy made by a civilization long dead. On the bright side, we have a brand new year in which to explore a little more of the world (which despite Internet claims to the contrary, remains a vast place full of unexplored wonders - and more than a few all time favourites).

    The famous Terms, Conditions and Local Fees section on our booking mask is now named Product Information. A rose by any other name, and all that. However, the information provided is slightly different. It has been pointed out to us that people tend to shy away from big walls of text (though Leo Tolstoy is turning in his grave), so now the Product Information section displays only the highlights of the information you need in order to make an informed choice regarding you rental. These highlights include fees for optional equipment and the fuel policy (always a crowd's favourite).

    Does that mean you no longer have to read the Terms, Conditions and Local Fees? Yes and no. If you decide on a car to book (and you should, we are offering some awesome deals here ;)), then you'll be taken to the payment page, at the bottom of which you will find a link to the Terms, Conditions and Local Fees, preceded by the most meaningless six words on the Internet: 'I have read and accept the'.

    I cannot stress enough how important it is for you to at least browse the information presented there, most of which is a little dull, I'll admit, but all of which is necessary. Take pity on the poor soul who had to write it all up to begin with and give it a read ;).

    Blogs come and blogs go, but here are some of our favourites for your enjoyment and edification.

    Friday Flowchart! - If you're new to hiring a car (and all of us have been at some point), you may not know all the right questions to ask when making a booking. Here are some of the basics in an easy to follow chart.

    Frequently asked questions - All the things you ever wanted to know about hiring a car and were most certainly not afraid to ask because these are our most frequently asked questions, as determined by a completely empirical process involving many charts and excel sheets [Disclaimer: there were probably no charts or excel sheets].

    Car hire insurance - There's a subject I always avoid when writing up FAQs, because I am woefully ignorant about it: insurance. Thankfully for me and you both, Kate comes to the rescue and does a great job of explaining what insurance coverage you can expect when hiring a car.

    Fuel policy, how to make good use of T&C - Much ink has been spilt on the topic of fuel policy and we decided to add our 1s and 0s to the discussion, trying to shed some light on one of the most controversial and misunderstood issues in the industry.

    As always, you are welcome to leave your comments or questions in the comments section below, or come pay us a visit on Facebook or Twitter 

    I wish everyone a happy and eventful New Year!

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