Auto Europe
- North America
- Central America
VOLTA GREECE CUSTOMER REVIEWS
- 7.6
- 7.6
- 7.8
- 7.6
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
VOLTA GREECE Car Rental Reviews
Average Rating for Volta :
ATHENS, GR - Reviewed by SPIROS ANTONY - 04 July 2022
" Good "
" Overall surprisingly good. Friendly staff and relatively fast check-in. Off-site location was a bit of an inconvenience. The car was as requested and good condition. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
SANTORINI, GR - Reviewed by SHELLEY - 02 July 2022
" Booking online was straightforward but we were not informed about hidden insurance cost which was disappointing "
" The staff encountered were rude and we had to pay more for insurance of top of what we had already paid which was not stated at time of booking. "
Value for Money: 6 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 10
SKIATHOS, GR - Reviewed by STEPHEN - 20 June 2022
" Car did the job "
" Only problem was finding the office when collecting the car because they don't have any signage with VOLTA on it which makes it difficult as there are half a dozen or more rental companies along the road. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KALAMATA, GR - Reviewed by JOHN - 19 June 2022
" N/A "
" N/A "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
MYKONOS, GR - Reviewed by ALIDA - 16 June 2022
" Really nice experience "
" Amazing service quick and easy . Very kind staff and really helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by CHRISTOS - 16 June 2022
" Overall very good experience. Won't hesitate to do it again "
" Process was smooth, small delays in receiving car, but was upgraded and car was in good condition. Would have preferred "full to full" on fuel, rather than like for like "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by LYNN - 12 June 2022
" See above. It's difficult enough travelling with a disabled partner requiring a wheelchair without the additional problems of:- 1.Volta "not existing", 2. Having to hire another vehicle, 3. Auto Europe advising it being our fault being late 4.Having to chase for a refund We will never ever book through Auto Europe again! "
" I am beyond disappointed. There was nobody there at the airport, subsequently no vehicle. I had to hire another vehicle from Avis. On top of this my partner is disabled. I was told by others that "Volta don't exist......as this has happened before"! When my partner called Auto Europe he was advised that as we had turned up at 3pm when we had stated we would there at 1pm, this could be the reason why no-one was there! This excuse beggars belief. We are still chasing the refund and are appalled at our treatment and service. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
FIRA, GR - Reviewed by JOHN JAMES - 12 June 2022
" The team at Volta at the airport , were polite , efficient and thorough "
" The team at Volta at the airport , were polite , efficient and thorough "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by EMMA - 02 June 2022
" Terrible. Rip off and totally illegal "
" Volta was not at the airport or outside as they had advertised and therefore I was unable to collect the car. I was forced to make a new booking through an alternative provider and I still haven't received my refund. Over a week later "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORFU, GR - Reviewed by STEVEN - 16 May 2022
" The only problem is when you pick the car up you only have just over half a tank of fuel. This is very had to take it back at the same level, I ended up putting to much in. "
" Ok very friendly, was quick. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FIRA, GR - Reviewed by ROBERT - 12 May 2022
" Smooth handover and drop off. Volta easy to find opposite Airport exit (just across the road). Car was fine, just a bit dirty on outside. "
" Car was fine, but a bit dirty on outside. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 6
CORFU, GR - Reviewed by NANCY - 01 November 2021
" Just not happy that you did not provide this information. "
" I was not happy to be told at the counter that I would have to pay Something like $657.00 deposit or pay £50.00 and not have to worry about anything. I purposely picked your car rental business as it did not have this. I resent companies doing this once you are in the country. Also, there was no water in the wind screen water holder, which was a nightmare. "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by SEAN - 31 October 2021
" Auto Europe need to ensure that their providers, offer cars that are road worthy "
" The tyres were under inflated, which meant I had to visit a garage to use an air line The drivers side windscreen wiper blade was completely worn out, making visibility whilst driving in the rain almost impossible. This would be an MOT failure in the UK! "
Value for Money: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 2
ATHENS, GR - Reviewed by MARK - 29 October 2021
" great value car hire "
" wonderful people "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
FIRA, GR - Reviewed by ASHVIN - 29 October 2021
" My experience with Auto Europe will depend upon your response to my experience with Volta. "
" I had purchased insurance cover to provide for full protection. As this was already in place, I did not purchase this cover from Volta, so they demanded a block payment of 800 euros. I have been told that this will be released back to my card after 15 working days as there was no damage to the vehicle. In the event of any damage, I would have to pay for the damage and then claim back from Auto Europe on my return. I am extremely disappointed with this arrangement. I have incurred additional transactional charges on my credit card as a result. I anticipate Auto Europe to reimburse these costs. I will not be recommending anyone to rent cars from you unless I am fully compensated for the additional charges incurred. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 4 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by THOMAS - 28 October 2021
" Very good counter service, good car and very reasonable price. I am happy that I rented a car from Volta. I will do it again. "
" Very friendly, polite and professional counter staff. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CORFU, GR - Reviewed by CHRISTINE - 28 October 2021
" Excellent "
" Nice people "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by EOIN - 25 October 2021
" I had to ring Athens from Ireland to enquire about location of car collection point and as to where and how to meet up with whoever was due to collect us in Athens airport. No information was provided to me in booking confirmation nor in the enquiry I made with auto europe.co.uk. Generally a very unsatisfactory booking arrangement. Volta was efficient in collecting us, in dropping us back to the airport and in counter staff professionalism. The car itself was mechanically very sound but its external condition was damaged and the front fender was too low to the ground- it may have been similar to the VW golf which we expected but it didn't meet our expectations. "
" I had to ring Athens from Ireland to enquire about location of car collection point and as to where and how to meet up with whoever was due to collect us in Athens airport. No information was provided to me in booking confirmation nor in the enquiry I made with auto europe.co.uk. Generally a very unsatisfactory booking arrangement. Volta was efficient in collecting us, in dropping us back to the airport and in counter staff professionalism. The car itself was mechanically very sound but its external condition was damaged and the front fender was too low to the ground- it may have been similar to the VW golf which we expected but it didn't meet our expectations. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
CORFU, GR - Reviewed by OONAGH - 25 October 2021
" read above!!! "
" have emailed yourselves in regards to my experience and never got a reply.. paid yourselves for full insurance cover but yet when arrived had to repay 50 euro again for full cover ordered a GPS when arrived non free for use. counter staff not very helpful or friendly when tried to explain this spoke in own language and laughed felt very uncomfortable! wouldnt recommend to anyone. and the lack of no reply from yourselves isnt great. happy to take money but not happy to help when in need!!! "
Value for Money: 3 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 8
KALAMATA, GR - Reviewed by MICHAEL - 12 October 2021
" See above "
" You need a desk in the airport not a ten minute trek without a safe pavement!!!!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by CAROL - 07 October 2021
" Staff were great "
" Staff were great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by ROBERT - 03 October 2021
" Very good "
" Only complaint was delay in pick up at airport everything else worked out well. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 4 Condition of the Vehicle: 8
KALAMATA, GR - Reviewed by JAMES - 29 September 2021
" A 6 only because of this experience - otherwise the service and pricing and quality of vehicle cannot be faulted. "
" There was no-one to greet us at the airport (Volta is offsite) and nobody at the airport had any idea where they were. I telephoned Auto Europe in London and was connected me to a local number which turned out to be a hotel. I called AE again and the telephonist promised to try and find an alternative number - but left me hanging on (on a call from Greece). Eventually another rental company at the airport suggested that I try Europcar (off-site), so I walked there and, sure enough, Europcar was acting as agent for Volta. Once there, I found the manager there was extremely helpful and had me up and running much more quickly than I have often experienced with other rental companies. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by JOHN - 28 September 2021
" See above but overall very good and staff very considerate "
" Petrol tank was only 1/4 full but not a major problem as we returned it the same. We were told when booking that the Rental position was in the terminal but is 100 metres outside on the main road , again no big issue but confusing! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10