AUTO EUROPE WARSAW, POLAND Car Rental Reviews

WARSAW, PL - Reviewed by MARTIN - 11 September 2025

" The real test would be if I had had to claim on Auto Europe's insurance to cover a charge based on damage - fortunately I didn't have to. "

" Generally good, except 1) c £100-£120 cleaning fee may yet be deducted from deposit because the car got dirty inside and out during 10 days' rental. It wasn't spotless when I picked it up. I think car rental companies should clean cars thoroughly between rentals and not expect renters to do so (or incur extra charges). The basic car rental was cheap, and even if a cleaning fee would be very good value, but I'd have preferred an allowance for cost of cleaning to have been built into the basic rental price. No choice of vehicle, it seems - the one I got worked well, but I'd have preferred something slightly shorter. Car quite high-mileage - but everything worked perfectly well. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 8

WARSAW, PL - Reviewed by THOMAS - 05 August 2025

" Upon arrival at Warsaw Chopin Airport on Saturday 26th July 25, we approached the desk with our booking voucher (just over an hour late due to delayed flight and a 'go around' upon trying to land) only to be told that they only hold cars for an hour and our booking is now cancelled. They then proceeded to hire us a car for £350 rather than the £110 I paid initially with autoeurope. I am still waiting for my refund of the initial booking and I would like some compensation for the extra I have been forced to pay. We were just over an hour late, not multiple hours late. The flight number is provided on the booking too so a delay is easily looked up. Not impressed. I would even go so far as to say this is a borderline scam. "

" Upon arrival at Warsaw Chopin Airport on Saturday 26th July 25, we approached the desk with our booking voucher (just over an hour late due to delayed flight and a 'go around' upon trying to land) only to be told that they only hold cars for an hour and our booking is now cancelled. They then proceeded to hire us a car for £350 rather than the £110 I paid initially with autoeurope. I am still waiting for my refund of the initial booking and I would like some compensation for the extra I have been forced to pay. We were just over an hour late, not multiple hours late. The flight number is provided on the booking too so a delay is easily looked up. Not impressed. I would even go so far as to say this is a borderline scam. "

Value for Money: 1
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by DARIUSZ - 07 December 2024

" Easy and straightforward booking. Car listed with 2 options, booked enhanced one just to turn to be basic at the counter, otherwise all good. "

" Very efficient check in, everything explained in easy to understand way. Presented with choice and information on upgrades to make informed choice. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by VEDAT - 01 December 2024

" Terrible. I ve kept car in private parking over night, never had and accident, have proof for it but charge ridicilous money. Very dissapointted. "

" I always take pictures and video of the car I rent, again i did. I have full pictures and video of the car proof that I ve left car without damage but they ve charge me €665. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by JOANNA - 20 October 2024

" Great car, very pleased with customer service. Definitely will use it again "

" Very polite customer service at the Warsaw Airport. Very helpful. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by STEPHEN - 12 October 2024

" Can't fault it "

" Great car, great price, friendly and efficient staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by DAN - 02 October 2024

" I have been using autoeurope.com quite often and have had great experience. I can recommend this service. I would like to suggest to autoeuropre to verify rental car companies address listed on the portal to avoid any confusion. Thank you for your service. "

" I have to mention that the Wheego pick-up address in the voucher is incorrect and given as WARSAW INTERNATIONAL AIRPORT DESK IN COURTYARD MARRIOTT. However, the Wheego desk was located in the nearby Renaissance Hotel hall. Arriving there, I found an empty Wheego desk and a few young men chatting outside. They noticed me waiting in front of the desk but ignored it. Later, one of them approached the Company desk after seeing me walking back towards the Hotel's reception. He did not introduce himself, had no badge with his name and did not even say sorry for making me unreasonably wait. I politely introduced myself, informed him about my reservation, and we proceeded with the paperwork. Opposing my original reservation, the agent offered a smaller, less comfortable and enjoyable Toyota Yaris Cross instead of a pre-paid Toyota CHR, without alternatives. Unfortunately, the first offered car was faulty and displayed the warning: "the hybrid system failed, contact the dealer". Consequently, I addressed the issue to the same agent, who came to the car and tried unsuccessfully to restart the vehicle a few times. Then, the mentioned member of staff took the car keys and walked towards his desk without saying anything. I had to persuade him and seek his decision regarding the situation. He offered another similar car without any apologies for the inconvenience caused. Fortunately, the second Toyota Yaris Cross was in good technical condition and fairly clean. I had no problem driving it. The drop-off process went smoothly, and it took just a few minutes, as I had detailed pictures of the rental vehicle. The agent (another one) was polite and communicative. "

Value for Money: 8
Efficiency of Counter Staff: 4
Expediency of Drop-off: 9
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by THOMAS - 06 September 2024

" It took weeks to get refunds from my two failed bookings by Auto Europe (Auto Union and Avis) as neither supplier they booked with had cars available. Auto Europe have barely even apologised, and are ignoring my complaint emails and refusing to give compensation for my private in airport car rental booking which was 4 times the price of my initial booking. Left stranded with no vehicle because of their errors, and yet they won't do the decent thing of paying compensation and are just blaming their supplier. Avoid at all costs. "

" Disgusting and shameful service. The office was closed, nobody answered the phone number from the details on the office windows. Eventually a guy from Auto Union turned up and told us "Sorry, the office is closed because we have no cars, sorry it is not my fault, goodbye". A countless amount of families waiting to start their holidays just left to deal with that statement. Now when trying to receive compensation for my last minute in airport booking with another provider they are trying to claim the office was not closed and want me to provide proof I couldn't collect the car! Scum, avoid at all costs folks. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

WARSAW, PL - Reviewed by RICHARD - 05 September 2024

" No dramas, just car rental as it should be. "

" Car rental as it should be. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by RICHARD - 15 August 2024

" As before. Will not use this company again. "

" Very unfriendly staff. Employing bullying tactics to get you to buy their insurance. The car was dirty inside, with rubbish on the back seat- we picked up the car very late as our flight was delayed so only noticed it the following day. "

Value for Money: 2
Efficiency of Counter Staff: 2
Expediency of Drop-off: 2
Condition of the Vehicle: 3

WARSAW, PL - Reviewed by JESSICA - 12 August 2024

" Auto Europe are great, Wheego are dreadful "

" The whole experience was awful, they would not take a deposit in a debit card or a credit card (no where on the paperwork did it say you had to have a physical CC) through apple pay, so I had to pay for full insurance and a full tank of petrol, I then could not get out of the car park with the ticket provided, so had to re-park the car and go back to the desk. The instructions for returning were not clear, I was told not to park the car where I had picked it up, but in outside parking at departures, which I did, when dropping off they key they said this was wrong, that I needed to go and pay for the time parked and move the car to the designated area. I refused. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 7

WARSAW, PL - Reviewed by ANDREW - 26 July 2024

" Perfect transaction. Very pleased with profesinalism of your staff. "

" Perfect transaction. Very pleased with profesinalism of your staff. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

WARSAW, PL - Reviewed by ANNA - 23 July 2024

" We've been using Auto Europe for several years now, but have never used Wheego prior to this recent booking. Wheego must be closed down immediately. They are parasites and scammers. Their very negative reviews on Trust Pilot are more accurate and warranted. Wheego will ruin the reputation of Autoeurope. Therefore, you should definitely severe any association with Wheego. "

" My wife rented a car from wheego.com early July 2024 for 3 days. When she returned the vehicle, they scrutinised the vehicle with a fine tooth comb and found a 1mm (yes, 1mm) scratch on the bumper, which may have even been present when my wife rented the car. She was charged £400 by wheego.com which was deducted from her credit card. Fortunately, she had a car excess policy via securerefunds.com, who were super efficient at dealing with her claim and was refunded within 1 day. All I can say is that wheego.com are scammers and rip off merchants- DO NOT EVER USE THIS COMPANY to rent vehicles. You will get charged an extortionate amount of money for so called damage that you probably did not commit. You have been warned!! "

Value for Money: 10
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 8

WARSAW, PL - Reviewed by JOHN - 09 July 2024

" Very good "

" All good, very smooth and qui "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

WARSAW, PL - Reviewed by VITALI - 04 July 2024

" ssue Description: Upon returning the rental car, CarWiz claimed there was new damage to the vehicle, evidenced by very tiny dots that are barely noticeable. These dots were not visible during the initial inspection upon car collection, and I believe it is unreasonable to classify them as damage. Key Concerns: Legitimacy of Damage Classification: Can such tiny dots be legitimately marked as damage by the rental company? There is no clear definition provided by CarWiz on what constitutes damage. Dispute Procedure: What is the proper procedure to dispute this claim effectively? Rental Context: The car was driven only a short distance over the two-day rental period. It was parked in the private car park of our hotel. We took responsible care of the vehicle throughout the rental period. Correspondence Summary: Initial Inquiry: I questioned the legitimacy of the damage claim, noting that the dots are too tiny to be reasonably classified as damage. CarWiz Response: CarWiz reiterated their policy that any scratch, regardless of size, is considered damage. Further Clarification Request: I asked CarWiz to provide documentation defining what constitutes a scratch and the measurement criteria for damage. I also inquired about the correct dispute procedure. Despite my attempts to resolve the issue amicably, CarWiz has not provided satisfactory responses or clear documentation on their damage classification standards. I am a frequent car renter and have never encountered such stringent standards. The practice of charging for barely noticeable damages appears to be unfair and possibly unethical. "

" ssue Description: Upon returning the rental car, CarWiz claimed there was new damage to the vehicle, evidenced by very tiny dots that are barely noticeable. These dots were not visible during the initial inspection upon car collection, and I believe it is unreasonable to classify them as damage. Key Concerns: Legitimacy of Damage Classification: Can such tiny dots be legitimately marked as damage by the rental company? There is no clear definition provided by CarWiz on what constitutes damage. Dispute Procedure: What is the proper procedure to dispute this claim effectively? Rental Context: The car was driven only a short distance over the two-day rental period. It was parked in the private car park of our hotel. We took responsible care of the vehicle throughout the rental period. Correspondence Summary: Initial Inquiry: I questioned the legitimacy of the damage claim, noting that the dots are too tiny to be reasonably classified as damage. CarWiz Response: CarWiz reiterated their policy that any scratch, regardless of size, is considered damage. Further Clarification Request: I asked CarWiz to provide documentation defining what constitutes a scratch and the measurement criteria for damage. I also inquired about the correct dispute procedure. Despite my attempts to resolve the issue amicably, CarWiz has not provided satisfactory responses or clear documentation on their damage classification standards. I am a frequent car renter and have never encountered such stringent standards. The practice of charging for barely noticeable damages appears to be unfair and possibly unethical. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by PAUL - 17 June 2024

" Rude staff I took extra insurance out when booking wasn't recognised at pickup had to do again there on pick up "

" Wont use again "

Value for Money: 10
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 3

WARSAW, PL - Reviewed by MARTA - 09 May 2024

" 5 stars service. "

" Skorzystaliśmy z usług Kaizen Rent Warszawa Okęcie już po raz trzeci, i napewno nie ostatni. Przemiła obsługa, sprawny odbiór oraz zwrot auta. Samochody zawsze czyste oraz w świetnym stanie, gotowe do podróży. Jest to firma, która nie "naciąga" klienta na nieistniejące/mikroskopijne uszkodzenia auta. Warto dopłacić ciut i mieć spokój ducha, chociaż cenowo Kaizen Rent Warszawa Okęcie też jest konkurencyjny, jeśli porównać z innymi ofertami. Ja napewno wrócę. Polecam. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by SHAUN - 25 April 2024

" Please resolve this with the supplier and action my refund. It has been 4 weeks now and still nothing. Call me if you need more information on the circumstances. "

" The staff at Flex were rude and had cancelled my booking as I arrived at the airport on a delayed flight. Got to the desk 75 mins after booked time and they said they had cancelled it. Autoeurope kindly booked me another car with a different supplier but I am still awaiting the refund from you for the original booking. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 5
Condition of the Vehicle: 5

WARSAW, PL - Reviewed by KAMIL - 06 April 2024

" I paid for FULL SIZE SUV Tiguan or similar. My informed expectation was at least a Qashqai size car as alternative. I received a Peugeot 2008. I barely fit a single large case and a small cabin bag rather than 4 bags+. I will be not be a returning customer. "

" I paid for FULL SIZE SUV Tiguan or similar. My informed expectation was at least a Qashqai size car as alternative. I received a Peugeot 2008. I barely fit a single large case and a small cabin bag rather than 4 bags+. I will be not be a returning customer. "

Value for Money: 3
Efficiency of Counter Staff: 3
Expediency of Drop-off: 9
Condition of the Vehicle: 8

WARSAW, PL - Reviewed by TOMASZ - 28 March 2024

" Amazing "

" Great service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by JACOPO - 15 March 2024

" Good service to compare prices "

" Drop off experience could have been better organised "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 6
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by JONATHAN - 28 January 2024

" This is a scam that is borderline criminal. "

" One member of staff on the counter, had to wait 30 minutes to be served. Nowhere on booking did it say that my credit card needed to have my full first name listed on the front, in order to be valid for a deposit. Staff refused to accept my credit card, instead trying to flog the overpriced damage protection. Absoloute scam "

Value for Money: 4
Efficiency of Counter Staff: 1
Expediency of Drop-off: 9
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by STEFAN - 07 December 2023

" Used quite a few times. good prices, beware of the clearly provided the rental company ratings. "

" After some delay at checkout, in rush I received a normal petrol car, instead a more expensive hybrid for which I paid. It was clearly procured in rush, had a baby seat which I not required,, etc.. I drove off in rush and complained later by phone and email. Wheego staff did acknowledge a mistake, apologised for not having the right car at the right time, blaming late return from other customer I think. After considering my complaint Wheego's manager Pawel issued me a small good-will compensation. Summarising - not exactly stellar, but pretty good for the budget price operator. Wheego also went quite some way being quite decent in view of the hassle caused. "

Value for Money: 9
Efficiency of Counter Staff: 7
Expediency of Drop-off: 9
Condition of the Vehicle: 8

WARSAW, PL - Reviewed by JAROSLAW - 07 December 2023

" Extremely happy with my car rental "

" Very proffesional and accurate "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by STANISLAW - 06 December 2023

" Excellent service "

" Extremely good service even when a problem identified with car mid hire. New vehicle provided. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by GIUSEPPE - 19 September 2023

" positive "

" good compromise cost/services provided "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 8

WARSAW, PL - Reviewed by ROBERT - 13 September 2023

" Very efficient booking process. Easy to change reservation. No real complaints. "

" Rear shelf was missing, which meant that the contents of the boot were visible. This created some problems with security. I sent an email about this but did not receive a reply. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

WARSAW, PL - Reviewed by CHRISTOPHER - 01 September 2023

" You get what you pay for I guess. Cheap hire with cheap service "

" Car was late and so my departure was delayed by almost 2 hours. No heads upon cars controls given at pick up - had to figure it out myself. All handbooks in Polish. No email if the paperwork received after signing it and no instructions on who to call in the event if breakdown etc . When car wouldn't start next day it took 24 hours to resolve it with no response from my calls/msgs to the Warsaw office "

Value for Money: 6
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by KLAUDIUSZ - 21 June 2023

" Very professional and helpful service "

" Always best service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by ROBERT - 20 June 2023

" Despite a few hassles, I would still recommend Alamo. I have used them before and will continue to do so. "

" The tyres were underinflated, as indicated by the warning lamp on the dashboard. Surely, this should have been checked before the car was handed over. By the time I noticed it, it was too late to return to the pick up point. Although I ordered SatNav, the car itself did not come with in-built SatNav, nor was I given a portable device. When I received the final invoice, I was charged for SatNav. Alamo quickly rectified this when I pointed this out to them. In addition, the counter staff at the pick up incorrectly recorded my driver's licence number, which meant that I was not able to open the documents that were e-mailed to me. Not a big deal, just annoying. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by JERZY - 18 April 2023

" Very good "

" This auto union company have very good service and ver helpful staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by ANDREI - 17 March 2023

" N/a "

" N/a "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by WOJCIECH - 26 January 2023

" Was given bigger car than expected "

" Great experience, good car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by PEDRO MANUEL - 10 November 2022

" Great deals and good service "

" Quick and friendly service. The car had no issues, although was not washed when delivered to me, but was not a big deal. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 8

WARSAW, PL - Reviewed by MODESTINO - 22 September 2022

" Very good experience "

" Very efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by NIGEL - 18 September 2022

" would certainly recommend "

" very good customer service. Our flight was cancelled so we had to return the car a day later and the staff over the phone were unconcerned and very helpful "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by ANDREJS - 21 May 2022

" . "

" . "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

WARSAW, PL - Reviewed by BEATA - 30 March 2022

" Convinient, easy process , good value for money , easy to pick up & drop off just opposite the terminal "

" Very convenient in hotel Marriott to pick up and drop off the car , staff very friendly, car as requested, with the parking sensors , which was a bonus, easy process , and good prices - no problem at all- will use again "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by STEPHEN - 28 February 2022

" Far too long a wait for pick up. "

" Far too long a wait for pick up. We waited for around 45 minutes. "

Value for Money: 4
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 8

WARSAW, PL - Reviewed by MARCIN - 05 January 2022

" I would definitely hire a car with Avis providing price would be competitive. The car was excellent and well prepared. Person renting me the car was knowledgeable and the whole process was smooth. "

" Excellent service and an upgrade for a reasonable price. The only issue is that quoted price of upgrade and additional driver did not include VAT. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by LUCAS - 10 November 2021

" As usual - straight forward and fuss-free. Thanks! "

" Car has not been cleaned inside. Issues with the fuel level indicator and tyre pressure. "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 7
Condition of the Vehicle: 3

WARSAW, PL - Reviewed by ADAM - 10 September 2021

" Easy to use web site. T&Cs always too long (but same with any car hire company). "

" No queues, good customer service. They queried a mark on the car that we were told was dirt when we booked, but had photos to show it was already there. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

WARSAW, PL - Reviewed by BEATA - 15 July 2021

" I will not recommend anyone for a car I waited 2 hours a man does not know how to use the tablet constantly calls asks before he gave me another 2 hours in total 4 hours return also failure on time I issued a key to 2 restaurants is a mockery and not a car rental never again "

" I will not recommend anyone for a car I waited 2 hours a man does not know how to use the tablet constantly calls asks before he gave me another 2 hours in total 4 hours return also failure on time I issued a key to 2 restaurants is a mockery and not a car rental never again "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

WARSAW, PL - Reviewed by MICHAL - 05 October 2020

" Young but very professional personel. No paperwork - all forms sent electronically. Very satisfied overall. "

" Collection : very efficient, additional insurance explained. Return : smooth and straightforward. The agent was waiting to take the car away. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

WARSAW, PL - Reviewed by MARCIN - 25 September 2020

" No comment "

" No comment "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 5

WARSAW, PL - Reviewed by MYLES - 24 September 2020

" Good in-airport experience "

" All good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by MICHAL - 08 September 2020

" flawless experience "

" company refuse my credit card as wasn't on the card my full name. Have to pay additional insurance cost to rent a car and then surprisingly could pay with the same previously rejected credit card. Never have that problem with other companies so seems very doggy and total rent cost me 3x more... "

Value for Money: 4
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 8

WARSAW, PL - Reviewed by MYLES - 07 September 2020

" As above. On auto Europe website it says CarWiz is 'at airport' which I would expect a car rental desk and walk to car in airport car park. It is not 'at airport' but outside airport perimeter. "

" Disappointed that CarWiz was outside of airport terminal (especially with wife, 3 kids and luggage) . Signing papers on the bonnet of a car in a garage. forecourt seems unprofessional and bizarre. Booked an estate car and got something smaller. "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 4
Condition of the Vehicle: 9

WARSAW, PL - Reviewed by JAROSLAW - 06 September 2020

" My car wasn't available so I had to pay extra premium for another car, which was a robbing way to get my money as it wasn't my fault that they didn't have a car they advertised. "

" My car wasn't available so I had to pay extra premium for another car, which was a robbing way to get my money as it wasn't my fault that they didn't have a car they advertised. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

WARSAW, PL - Reviewed by ROBERT - 04 September 2020

" Never again "

" Ordered an auto - got a manual Should have been full up fuel- half full Not met in airport Terrible service "

Value for Money: 5
Efficiency of Counter Staff: 7
Expediency of Drop-off: 1
Condition of the Vehicle: 1

WARSAW, PL - Reviewed by AGNIESZKA - 27 August 2020

" Never again "

" Never again, the worst experience ever. I was forced to buy extra insurance "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

WARSAW, PL - Reviewed by JONATHAN - 21 August 2020

" The experience was the worst I've ever experienced renting a vehicle. when your umbrella of rental companies you need to check that the companies Are genuine companies. "

" Vehicle condition was a renders vehicle had over 90,000 km on it and the representative who handed the vehicle over Was the Rudest person I have had to deal with. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

WARSAW, PL - Reviewed by JAN - 03 August 2020

" The car was nice to drive. The only issue I had was with the rental car provider. "

" My plane landed around 1 am in the morning. After getting to GLOBAL counter, it occurred the door is locked and staff member has already gone home. Fortunately, he just left and airport staff managed to call him to turn back. This was a very close call and I could have ended up with no car for my onward journey. "

Value for Money: 7
Efficiency of Counter Staff: 3
Expediency of Drop-off: 7
Condition of the Vehicle: 8

WARSAW, PL - Reviewed by JUSTYNA - 24 July 2020

" we had a really bad experience- we will never use global ever again. We already complained to the global main office- they were not too bothered that we were highly unsatisfied with a car with a massive hole with a back bumper nor they took any notice their staff were sumply rude! "

" I have regularly rented cars from different companies and have never came across something that would compare to the nightmare we had with Global- damaged car that we were refused to exchange over and ovef again, unpolite member of staff, we still did not get a final report as the car was marked as "dirty"! Horrible horrible experience! "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

WARSAW, PL - Reviewed by DARIUSZ - 04 March 2020

" Bad as I had to pay hidden fees but when I was booking the car I not been told about them and I been told that there a no other fees! "

" I been charged Extra 1 50zł for dropping off the car but when I was booking the car been told that there is no extra charges!!! On the return I couldn't find the correct car park sapace, I was trying to call someone for about 30 minutes(on 24h phone line) to get some help/information but for 30min nobody was answering the phone-I nearly got late for my plane! I wont be renting any more from this company and is not good to be recommend as I never had a problems like this before. First of all, if someone cheats on me about fees. "

Value for Money: 1
Efficiency of Counter Staff: 3
Expediency of Drop-off: 1
Condition of the Vehicle: 9

WARSAW, PL - Reviewed by ADAM - 04 March 2020

" Hire better and smarter staff counters , this young fellow looks like after drugs and did not want to listen what I was telling. I am a seller and that was poor service "

" Unprofessional sellers at counters, they do not listing you, I could not use my credit card because of the forgotten PIN, so the counter staff said I cannot have a car, but without PIN on my card I have rented a car 10 meters next door , The price from you without deposit was 20x higher than I paid online . Unprofessional and arrogant behaviour "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

WARSAW, PL - Reviewed by JOANNA - 27 January 2020

" Great Deal "

" OK "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by KHALED - 23 January 2020

" Very bad customer service, liars and they not professionals. They tried to sell me extra insurance which I refused and they kept asking to purchase it. They asked me to wash the car prior to return which I found rather bizarre , as I never had to wash a car previously anywhere in the world. Returned the car washed and in the same condition, however they managed to find and excuse to charge me more money, which they accused me of carrying animals, I am a tourist with my wife and two kids we not travelling with animals. "

" Very bad customer service, liars and they not professionals. They tried to sell me extra insurance which I refused and they kept asking to purchase it. They asked me to wash the car prior to return which I found rather bizarre , as I never had to wash a car previously anywhere in the world. Returned the car washed and in the same condition, however they managed to find and excuse to charge me more money, which they accused me of carrying animals, I am a tourist with my wife and two kids we not travelling with animals. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 7

WARSAW, PL - Reviewed by LIAM - 14 January 2020

" Everything good. Was a very seamless rental experience but the vomit let it down badly. Please have a word to the car cleaners. "

" Friendly service and excellent command of English language. Vehicle was new and meet our needs, except there was dried up old vomit on the back left seat up near the seatbelt tension and on the seat belt. The car smelt very strong of sick and was badly disguised by 2 or 3 air freshener pads left in the car on pick up. At first I was not happy but got used to the smell. I took photos at the beginning just in case Global thought I had done it during the rental. Everything else was great. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

WARSAW, PL - Reviewed by PIOTR - 11 January 2020

" Bardzo dobra wypożyczalnia. Nowe samochody przystępne ceny. Sympatyczni pracownicy. "

" Bardzo dobra wypożyczalnia. Nowe samochody przystępne ceny. Sympatyczni pracownicy. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by MIHAI-BRADUT - 23 December 2019

" Bad experience "

" Bad experience "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

WARSAW, PL - Reviewed by RODOLPHE - 15 December 2019

" Please refund the comprehensive insurance I paid when I made my booking with you as was not advised using a Debit Card would get me in this predicament situation where I had to pay €30 more! "

" Well I was charged €30 for full comprehensive insurance that I have already paid on your platform as apparently this was not covered by them. As I had on me only a Debit Card, they would not agree for me to take the car as they would have normally had to debit 2,000 pln on the credit card. They didn't leave me any choice. So I would like to be refunded for the Comprehensive Car insurance I paid with you. Thanks a lot for your consideration. "

Value for Money: 3
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by STEPHEN - 19 October 2019

" I wish I'd read reviews by other people of Global. They seem to embody the very worst practices of car hire companies. I will definitely stick to the larger well-known companies in future. "

" The maps in the GPS unit I hired were several years out of date. We specifically hired a GPS unit so that we would not have to worry too much about navigation through Poland. In several locations, according to the GPS map, we were in the middle of a field far away from any road. In other locations, the GPS instructed that we leave the "unconstructed" road to follow minor roads. This was very confusing to us as we were trying to get to the other side of Poland to attend our sons wedding. The 12v charger did not work in the cigarette lighter socket of the car. I tried another charger, this did not work either. This meant that we had to navigate across Poland using pure luck and our limited Polish speaking skills. Eventually I bought and modified a USB cable which charged your GPS unit ok. Your mechanic needs to look at this. I could not get in contact with the customer services number on the back of the car key to explain these issues. I tried several times via telephone, and there has been no reply to my email either. I keep receiving bills for supposed damages to the car. I dispute the damage was caused by us, but when I did eventually get to speak to someone, there was no way I could trust what he was saying any more. "

Value for Money: 2
Efficiency of Counter Staff: 7
Expediency of Drop-off: 2
Condition of the Vehicle: 5

WARSAW, PL - Reviewed by MALGORZATA - 02 October 2019

" All positive. "

" It is now my preferred car hire provider from this airport, never had any issues and I find them honest and efficient (could do away with the out of hours return fee, though). I find it honest and, while the car was covered in chips and scratches, it provides a great value for money. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 7

WARSAW, PL - Reviewed by DANIEL - 18 September 2019

" Good "

" Perfect if it wasn't for a car that had a broken boot. They staff changed the car though in reasonable time. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

WARSAW, PL - Reviewed by MAGDALENA - 17 September 2019

" As above "

" They are thiefs made me to buy their additional package. Child car seats in a very poor condition Already in contact with custoner service about it "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 1

WARSAW, PL - Reviewed by ZBIGNIEW - 04 September 2019

" All Good, but car wasn't clean inside on collection. Make sure you do all your pick up and dropp off checks. "

" Good rental "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 5

WARSAW, PL - Reviewed by PATRYK - 29 August 2019

" Very professional "

" My car brake down and within 2hr I have replacement delivered to my door. Thanks "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by COLIN STEPHEN - 29 July 2019

" Confused and disappointed getting a larger bill for something l had already paid for and annoyed. "

" I ask for a GPS system to drive in Northern Poland it didn't have latest updates and caused more problems on roads sending wrong way down streets, unmade roads, speed limits did not comply yo road. Charger on car faulty. When rebooking car not told to return to budget by broker so ended up paying twice for car one through broker once through company on second rental. "

Value for Money: 4
Efficiency of Counter Staff: 5
Expediency of Drop-off: 6
Condition of the Vehicle: 6

WARSAW, PL - Reviewed by IVAN - 28 June 2019

" Love to share but given that AUTO EUROPE fails to provide sufficient protection to scams by suppliers company, I'm awfully disgusted! "

" Staff members at the counter were insulting in addition to the lack of basic command in English. I was misled to sign the car acceptance form for the initial inspection that occurs at the back without my physical presence. The company did not adequately prep the car for ordinary driving with missing fluids such as AdBlue (diesel) and windshield wipers. After expressing my concerns regarding the lack of attention from the staff, I am rudely reminded that I should be grateful for the upgrade that I did not request. In the return process, I am told to sign the key return form, which again I am again misled to sign the car return form that detailed their inspection without my presence. The overall process was made as a scam to unreasonable deduct my rental deposit. The staff is unable to provide me with an official workshop receipt detailing the work. The number provided by the company is unreachable. How could such company be listed and suggested for rental? "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

WARSAW, PL - Reviewed by PETR - 26 June 2019

" ok "

" everything was very smooth "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

WARSAW, PL - Reviewed by MARIUSZ - 16 June 2019

" A simple booking process and good prices. "

" On the whole, everything went smoothly. 30 minute delay in picking up the vehicle which wasn't great, considering we had to wait at the airport with a tired 4-month old. Our vehicle was upgraded - booked a T-roc, got a Lexus SUV. Very comfortable and spacious. Drop off - we left the keys in the post box outside the office as no staff were present. Our deposit was returned in full within a day. "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 8

WARSAW, PL - Reviewed by MARCIN - 21 May 2019

" All good "

" Coul do with improving of car cleanliness "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

WARSAW, PL - Reviewed by ANNA - 04 April 2019

" As I've mentioned above this entire situation has impacted my overall experience even though when I've contacted the Auto Europe office directly the gentleman on the phone was very professional and useful. I think Global people should understand what the Excess insurance is and what's cover under it. Other than that car was nice and clean. "

" I was disappointed that Global people could not see the details of my Excess Insurance I've bought online and therefore were not able to advise me if I'm covered for everything (including scratches) which resulted in additional insurance to be enforced on me which has cost me additional £44. When came back to the office 5 min later they were not able to refund this amount back to me. "

Value for Money: 4
Efficiency of Counter Staff: 3
Expediency of Drop-off: 8
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by MARIUSZ - 11 December 2018

" Good campany "

" Good service and car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by ALICJA - 04 December 2018

" Generally ok "

" All was fone x just insurance do expensive "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 8

WARSAW, PL - Reviewed by SZYMON - 22 November 2018

" Cheap and professional "

" Very satisfied. Staff is really nice and professional. If you as a client keep car as possible tidy and clean. They not going to make any problems to you. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by PIOTR - 18 November 2018

" Very bad "

" Hi. A have arrived at Modlin, went to the global car hire office, they ask me to sign the paperwork with out see the car, and send me out on car park with the car keys only, no paperwork as they explain I will have a email shortly with any damages. I was traveling with 2 little girls, my mum, and wife. I was wondering round the car park for about 20 minutes as nobody explain where the car is , finally founded, then noticed that the car have damages all over and not compliance with the form was sent to me by email. Then we went to global office again but unfortunately nobody was there, I found the global staff on car park and asked to fallow me to the car as I found a lot more damages than Was highlighted on the form , the guy after we looked at the paperwork and current damages said. Don't worry just make pictures and send to me all will be fine. All pictures been done straight away but it was a night time. Also next day on day light we did pictures then send them to global with response as they will save them and update the form. As I was on my family holiday is took me 2 h to deal with the car, pictures, and looking for global staff on the first day of hire. We also sent a email including pictures as we not happy with the way they treating customers. After 2 weeks of hire they send me a email with damage which I photographed and sent to them and charge me a 197£ for it!!! I'm absolutely devastated. I also read the reviews about global and there is a lot of customers not happy with very similar problem. I have sent email to global after they sent me the charge including the picture of the damage as I'm not gonna accepting the charge cos the damage was done earlier before I have hire the car which is proven by picture. Please help as they took me for 197£ . "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

WARSAW, PL - Reviewed by PETER - 14 November 2018

" Although car drove well and was a good size for what we needed, the condition was the worst we've ever had! Passenger front door panel badly scuffed! Also numerous other minor knocks/scuffs. "

" Although car drove well and was a good size for what we needed, the condition was the worst we've ever had. Passenger front door panel badly scuffed! Also numerous other minor knocks/scuffs. "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 1

WARSAW, PL - Reviewed by ADRIAN - 10 November 2018

" I would recommend this company. Quick, efficient, courteous. A pleasure. "

" Very easy, no hassle transaction. Car was waiting and Agent very helpful with a quick check out and pleasant, easy return. No problems, no quibbles. Got exactly what my prepaid voucher said, without pressure to buy any other services/ insurances. Great! Simple! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by MAGDALENA - 31 October 2018

" I would like someone to contact us and Global. Check there online feedback on Google, as extremely poor and non reputable company. You should not deal with them! "

" They scam you upon return of the vehicle with having no staff present. Then they will claim you caused a very minor scratch on the vehicle which was there before or freshly made by them. Then keep your deposit. "

Value for Money: 1
Efficiency of Counter Staff: 3
Expediency of Drop-off: 1
Condition of the Vehicle: 2

WARSAW, PL - Reviewed by MARCEL - 26 October 2018

" always best deals "

" Avoid this company. They are scammers and ripping people off. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by BARTLOMIEJ - 23 October 2018

" Car was issued nearly an hour later than booked. I had a family matter to attend so to avoid being late there was no time to clean the car. It was messy inside and outside. On top of that they charged me £10.50 for the cleaning. "

" Had to wait nearly an hour for a car "

Value for Money: 10
Efficiency of Counter Staff: 3
Expediency of Drop-off: 2
Condition of the Vehicle: 1

WARSAW, PL - Reviewed by RENATA - 19 October 2018

" This company is a scam. AVOID. Send email telling you that you damaged the car before you actually drop the car off to scam you of £400 excess. No wonder they can charge £18 for a 4 day hire - thats how they make their money!! "

" I have dropped the car off at 11 am on Monday the 15th of October - but was sent an email already at 09.54 of the 15th of October (before actual drop off and inspection ) telling me that the car was damaged. Contacted credit company as they have fraudulently attempted to take £400 for damage I have not done!!! AVOID!!!!!! "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

WARSAW, PL - Reviewed by MARCIN - 19 October 2018

" Piers and thieves avoid avoid avoid. "

" Liers and thieves "

Value for Money: 7
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

WARSAW, PL - Reviewed by TOMASZ - 19 October 2018

" Very good "

" Very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by MARIUSZ - 11 October 2018

" quick and reasonable way to rent a car "

" great service no problems at all. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by TOMASZ - 10 October 2018

" worth recommending "

" In the report of sentences are the damages of the vehicle that were during the rental of the vehicle. I have photos from the date of receipt of the vehicle. I DO NOT RECOMMENDGLOBAL RENT-A-CAR WARSAW MODLIN AIRPORT!!!!!!!!!!! "

Value for Money: 2
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by DARIUSZ - 13 September 2018

" Overall moderately satisfied experience. Good value for money but a bit disappointing car maintenance. "

" 1. The car interior could be cleaner 2. No windscreen washer fluid - we had to buy it 3. Low tyre pressure - we had to inflate it 4. Another customer (already served) returned to the desk because he paid for automatic transmission but was given a manual one. He was asked to come back in 2 hours for the right car. "

Value for Money: 6
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 6

WARSAW, PL - Reviewed by JANUSZ - 08 September 2018

" Thank you. "

" Thank you . "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 6
Condition of the Vehicle: 9

WARSAW, PL - Reviewed by JON - 04 September 2018

" nice car, pretty good value for money "

" the baby car seat was a bit dirty & the inside of the windscreen also it was difficult to find the car in the car park, but that was the fault of bad signs in the car park rather than Global's problem "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 4
Condition of the Vehicle: 8

WARSAW, PL - Reviewed by MARIUSZ - 16 August 2018

" Always good car, "

" Good campany "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by JOHN - 07 August 2018

" After receiving a car with 28 recorded damages ,they miraculously find a 29th after I gave the keys back and without any warning or notification helped themselves to £150 from my credit card to pay for the "alleged" damage ! "

" After receiving a car with 28 recorded damages ,they miraculously find a 29th after I gave the keys back and without any warning or notification helped themselves to £150 from my credit card to pay for the "alleged" damage ! "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 5
Condition of the Vehicle: 1

WARSAW, PL - Reviewed by SUSHANT - 04 August 2018

" Overall good..but vehicle should have been available cleaned and ready. "

" The car I requested was not available. There was an internal miscommunication within their office. Hence I was given a car that had just been returned and was not cleaned. I was told to wait for an hour for it to be washed and cleaned. I therefore accepted the vehicle as it was, took photographs to ensure they are happy to accept it back in similar condition. Also fuel was not full, and I returned it at the same level. However was charged for this. I have requested a refund for the same and provided photos. Hope they refund the extra charges. "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 7

WARSAW, PL - Reviewed by JACEK BENIAMIN - 30 July 2018

" Great experience... verry happy from the service:) Highly recommended... "

" . "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by KRZYSZTOF - 10 July 2018

" Generally very good see point 3 I do not just understand prices One month ago I paid for 7 days with automatic and full insurance £ 156. Today, the same deal costs £ 314.79, which is double It is very stressful and such a price jump. "

" I received a new automatic Astra with a mileage of 24 kilometers Great service. Everything was clear and understandable I recommend to everyone but buy full insurance/ZERO EXCESS RATES "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by SLAWOMIR - 03 July 2018

" Very good "

" Very satisfied "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by TOMASZ - 02 July 2018

" Auto Europe has found best deal for the dates I was interested in. "

" Generally, everything went smoothly for reasonable price. If you don't know the Chopin airport, dropping off the car may be an issue as it isn't very clear where exactly to park the car back. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 5
Condition of the Vehicle: 6

WARSAW, PL - Reviewed by PIOTR - 30 June 2018

" To early to give feedback, my case still in progress "

" Scammers ,charged me over £200 for damaged bumper I never did it !!!!!! They taking pictures of driving licences and ID using mobile phone "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 1

WARSAW, PL - Reviewed by TOM - 22 June 2018

" Booked Volvo or equivalent and got a Toyota Corolla! No other options even if I was to pay more Got charged a £30 fee because didn't collect it on time "

" Booked Volvo or equivalent and got a Toyota Corolla! No other options even if I was to pay more Got charged a £30 fee because didn't collect it on time "

Value for Money: 4
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 7

WARSAW, PL - Reviewed by ARTUR - 20 May 2018

" Worth to recommend, just great. "

" Very easy to deal with. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WARSAW, PL - Reviewed by MARCIN - 12 May 2015

WARSAW, PL - Reviewed by PAUL - 25 July 2014

" Very good service, car as shown no surprises and outstanding value "

" Prior to arrival in Modlin would suggest that customers are informed that the Enterprise desk is unmanned and must call to Warsaw to receive car, apart from that no trouble at all. "