Auto Europe
- North America
- Central America
YOURS GREECE CUSTOMER REVIEWS
- 8.4
- 8.7
- 7.9
- 9
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
YOURS GREECE Car Rental Reviews
Average Rating for Yours :
KEFALONIA, GR - Reviewed by PHILIP - 16 September 2025
" Sold an upgrade "special offer" but downgaded on collection. I know now not to trust. "
" Vehicle substituted. The company don't even have the vehicle type offered. "
Value for Money: 5 Efficiency of Counter Staff: 4 Expediency of Drop-off: 3 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by DARREN - 14 September 2025
" On return I wanted her to check the car over but all she said was " I've given you a full refund so that's it. " Didn't check the fuel level. Didn't move out the office "
" Your was the car rental company we hired from. Checking was good and getting the car was good. However on return the clerk was rude and unhelpful. "
Value for Money: 6 Efficiency of Counter Staff: 2 Expediency of Drop-off: 2 Condition of the Vehicle: 10
CORFU, GR - Reviewed by TOMASZ - 27 August 2025
" nothing to comment about - regular web based car rental service broker, as many others. nothing bad, but nothing excelling either "
" the main problem is that i was charged extra €50 for "out of hours" service even though the official website states that the rental office is open until 11pm and we were there shortly after 10.30pm. the rental agent informed me that they charge this fee after 10pm and that was not advertised anywhere. for that only i would avoid this company for my future rentals "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by ANTONY - 06 August 2025
" I had a query on a charge on my credit card by the subcontracted hire company. I telephoned your company and was told I had to contact the subcontracted company myself or submit a claim for the withdrawal on my card. I explained my contract was with your company which you has subcontracted so it was your responsibility to investigate the charge. Your employee refused to listen and just stated your company policy. Your customer service was very disappointing. "
" The experience was very good, the only problem was a tyre that had to be inflated every day. "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PREVEZA, GR - Reviewed by SUKHVIR - 06 August 2025
" I will definitely use again. "
" very professional experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by PHILLIP - 08 July 2025
" I am particularly pleased with Auto Europe since our deposit was only 290 euros but book with competitors and they require deposits of 890 euros. "
" Car was clean, worked well and available. They wanted the car returned clean otherwise a cleaning charge would apply. We thought after 3 weeks in a dusty environment, a reasonable expection was to return a dusty car but not full of sand/chocolate etc. They do not block the deposit but bank it and then refund which leaves UK customers at the mercy of exchange rates. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by CHRISTOPHER - 06 July 2025
" Overall a very good deal and service. "
" It seemed a bit chaotic when we picked up the car and took a while to sort out the paperwork and deposit payment. The main delay seemed to be problems with card payments. When we came out of the terminal there were no signs for Yours rental and in the end we discovered we had to walk out of the terminal car park and a little way down the road. The car was fine but well used. There was quite a bit of minor damage on it which thankfully we photographed before taking it because some of it hadn't been recorded by by Yours "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PREVEZA, GR - Reviewed by SEBASTIAN - 03 July 2025
" Simple to book and provided great options. "
" Made very simple by friendly agents at the airport, no messing around with the refund once handed back either, which makes the experience all the more enjoyable. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by ANGUS - 02 July 2025
" Great rental company! Nice people, good prices and good cars. All you need. "
" Great rental company! Nice people, good prices and good cars. All you need. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by VICTORIA - 02 July 2025
" See above "
" Didn't want to take American Express and I wasn't told this in advance and it was the only credit card I had. One of the lights wasn't working on the car, the back windscreen wiper was completely missing, there was absolutely no screen wash in the tank and I had to fill it up myself "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 4
KEFALONIA, GR - Reviewed by ROSEMARIE - 28 June 2025
" Very disapponited, and I will not be using Auto Europe again. "
" I had booked and paid for an intermediate Elite SUV, but when I arrived at Yours I was told that, because my flight had arrived more than one hour late, my car had been given to somebody else. I was given instead a Citroen C3 which struggled frequently to get up the steep hills in Kefalonia. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 7
KEFALONIA, GR - Reviewed by JANET - 15 June 2025
" Everything was ok apart from the over charge and then the extra charges on top of that on credit card. "
" I've been charged twice for the deposit instead of refunding the deposit they have taken it again. Yours car hire in kefalonia "
Value for Money: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MICHAEL - 12 June 2025
" Quick and easy to use. Good prices. "
" YOURS Car Rental in Kefalonia are really excellent. Second time we've used them and highly recommend. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by FRANK - 01 June 2025
" everyone should avoid to use' YOURS' CAR RENTAL "
" the people at counter were dishonest and they want to fiddle , everyone , that came in , really really bad "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
KALAMATA, GR - Reviewed by JOHN - 18 May 2025
" Will not use Yours again and will consider whether to use autoeurope. I have emailed you a complaint and as yet not received any response so am not finding the customer service post sale particularly satisfactory. "
" 1) This was advertised as being on-site at airport - there was no desk at the airport and it was actually a walk outside of the airport which was not ideal as my wife was in a wheel chair. 2) I was charged Eur 20 for cleaning. The car was not heavily used and was clean - as it had rained there was some dust on the car but this is the first time I have ever been charged - it should have been made more clear that this was effectively a mandatory charge. "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 5 Condition of the Vehicle: 4
RHODES, GR - Reviewed by GABRIEL - 31 October 2024
" Yours Rhodes: Staff were very smiling, attentive, polite, and swift, and there was no hard sell on extra insurance whatsoever. Both pick-up and drop-off were a doddle, and the deposit was returned only a couple of days afterwards. Car was new (208 1.2 normally aspirated), not the quickest thing (my choice), but ideal for Rhodes (which has a few dirt/gravel tracks & car parks and a theoretical maximum speed limit of 80kmh), car was very clean and fresh inside (please remember persistent dust on the island when judging external), and price was excellent, less than a pint at the pub/day. On driving off, an unfamiliar dash light came on, and going back they dealt with it immediately. Yours will be my go-to every time I return to Rhodes from now: 5 stars. Thank you Sevi and to your manager! "
" Excellent. As I said, after this treatment, I will use you every time I come to Rhodes from now on. Thanks to both of you. Sevi, good luck with your next big adventure! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by CHARLES PETER - 30 October 2024
" Car rental was efficient and a problem I had with deposit return was sorted swiftly "
" Fast service at car rental "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by LES - 28 October 2024
" We have used Auto Europe on numerous occasions over the last 12 years and have had a trouble free experience every time. Ironically our only experience of a car hire scam was the sole occasion we dealt directly with an agent for one of the big names in the car rental business. "
" The pickup and dropoff together with the collection and return process were all efficiently and courteously handled. The Nissan Micra had obviously seen a lot of use, but it drove well enough. The hire cost was very reasonable, so show room condition could hardly be expected at the price. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
RHODES, GR - Reviewed by CRAIG - 24 October 2024
" All good. Smooth process "
" Everything went smoothly and fine. Friendly staff. Cars are not cleaned in between rentals, but that's accounted for in the cheap rental price I guess. Will use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by BEATA - 23 October 2024
" Have hired form Yours before in Greece and will do again "
" Very easy process, car ready when we arrived, easy drop off, very happy with everything "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by GIUSEPPE - 19 October 2024
" I was satisfied to book car through your company. "
" It was good experience to rent a car in this company! Thank you! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by HENRY MICHAEL WILLIAM - 16 October 2024
" Auto Europe great Yours car rental very average "
" Quick rental and nice staff Easy shuttle bus Poor condition of car - boot and windscreen broken, dirty on hire "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
KALAMATA, GR - Reviewed by RONALD - 15 October 2024
" Great booking engine - effectively a one-stop shop that covers a very wide range of cars & car hire firms. "
" All very professional and very friendly - would have no hesitation in hiring from Yours again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by TIMOTHY - 13 October 2024
" Yes "
" Yes "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KEFALONIA, GR - Reviewed by IAN - 10 October 2024
" Overall good experience "
" Decent car, good value "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by ALISON - 09 October 2024
" Easy booking and comparison tool "
" Efficient service, no problems "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ANDREW - 09 October 2024
" Good deal! "
" Smooth transaction, possibly mention that you head from the terminal to Ionian car hire which is the more visible sign - larger writing. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILOS, GR - Reviewed by ALEXI - 03 October 2024
" Very bad experience, hope I won't have any problem with the reimburse of the payment "
" I received a message 1 hr before the pick up time cancelling the rent of the car, very unprofessional, I had to look for another car at the last minute. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORFU, GR - Reviewed by DOUGLAS - 03 October 2024
" Yours car rental not fit to use "
" Car was very dirty and had lots of damage. The woman at Yours stopped recording the damage and tried to bully us in to accepting the vehicle. There was even a sanitary towel in the glove box. No shuttle bus as promised "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 1
KEFALONIA, GR - Reviewed by CHRISTOPHER - 03 October 2024
" Voucher emailed quickly competitive price "
" Very friendly staff drop off was very good and fast no pressure selling of add ons could do with better directions from airport terminal to yours hire office "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by HENRY - 02 October 2024
" Really good and would use again, the only thing is I have not had my refund back yet. "
" Really good and would use again, the only thing is I have not had my refund back yet. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by STEPHEN LAURENCE - 02 October 2024
" see above "
" Car was not from Yours but from Ionian hire. Was asked to make a video of car on arrival, which was time consuming and annoying. If the company wanted proof of conditions of the car, why not making their own video? "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 5
KEFALONIA, GR - Reviewed by SIMON - 30 September 2024
" A positive experience, roads leave a bit to be desired though ! "
" Booking voucher needs a map, not entirely clear where office is at airport, main doors could be where other internal hertz etc are, but once we got there it was good, nice car and competitive pricing "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by MARC - 27 September 2024
" Cheap and cheerful. "
" Cheapest car on comparison website. So maybe not surprising that it had several dents and scratches, a broken rear parcel shelf and broke floor mat catches. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
KEFALONIA, GR - Reviewed by RUTH - 27 September 2024
" Great price. Seamless collection and drop off. Super staff. "
" Great price. Seamless collection and drop off. Super staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by GEORGE - 26 September 2024
" Happy! "
" Very Good. The Yours Staff were professional and courteous. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by BRIAN - 24 September 2024
" In and out very quickly on all occasions Efficient and friendly staff "
" Used Yours twice now, no hassle on either occasion Only comment booked a Peugeot 208 on both occasions first time got a Corsa second time a Grandland, maybe it'll be third time lucky for the Peugeot "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by RICHARD - 23 September 2024
" T "
" H "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by DAVID PAUL - 21 September 2024
" nice friendly staff yes I would use them again. "
" nice economical vehicle a little scruffy but hey it did the job. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by GARRY - 20 September 2024
" Easy to book. Great price. "
" Good location at Zakynthos airport, efficient & helpful staff, no wait time, good car, no hard sell of insurance at pick up, car checked and all ok at drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by SIMON - 18 September 2024
" Good comparison site. Provided all of the information needed to make the choice. Pricing was very competitive. "
" Fast and efficient pick up from Yours. Staff were helpful and very clear with the paperwork. No upsell pressure. Car was practically new and of the right specification. Drop off was similarly straight forward and easy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by BILL - 18 September 2024
" Would use again. "
" Fiat 500, 60k on the clock. Some cosmetic damage, a bit rattly. Started, stopped and drove OK. Staff efficient and friendly. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
KEFALONIA, GR - Reviewed by ROSEMARY - 18 September 2024
" Absolutely appalling . Car unroadworthy and no response to help numbers. A miracle we didn't have an accident. I have made a formal complaint to Auto Europe which took some doing as their customer service e mails only allows queries about charges and the office is closed on Wednesday and Thursday! Waiting for a response. "
" Car was completely unroadworthy. Sent out with the temporary spare on the front tyre and a flat in the boot. Drivers front tyre also found to be defective. We spent a whole day trying to contact the office, waiting for a pick up truck and waiting in a garage for 3 tyres to be replaced. The key was held together with Sellotape so the central locking didn't work. Would never ever use this company again. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 1
CORFU, GR - Reviewed by LYNN - 16 September 2024
" I would recommend "
" Hi I hire a car at least once a month in the summer. I have a house above Paleo, so sometime a challenging drive, but this car was fab. Staff are lovely but the time taken to pick car up seems much longer than other providers. Very efficient drop off time Car was fab, a few scratches but I think I prefer that to a pristine new car Only improvement would be the windscreen (inside) was very dirty "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by CLIVE - 16 September 2024
" No problems, good service, only Yours office location. "
" Car was fine, well maintained, exactly as we had hoped. Pick up and drop off was a quick procedure, no hanging about too long. The only negative is the office location which is outside the airport, up a steep road which isn't great when dragging suitcases. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ANDREW - 14 September 2024
" Excellent service "
" Second time of using yours car rental from kefalonia airport very impressed with service at both pick up and drop off would highly recommend them "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ALEXANDRU - 14 September 2024
" Cristina, the girl that gave me the car was really friendly, and helpful. I got the car in like 5min and of to my holiday. Also to mention deposit refund, with a receipt arrived back in my account less than 5 days! Flawless! I will go with them again no doubt. "
" Super easy and relaxed. Picking up the car everything was perfect! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by NICHOLAS - 13 September 2024
" Friendly and efficient staff on pick up and return. Car was immaculate and ran well. "
" Friendly and efficient staff on pick up and return. Car was immaculate and ran well. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by VIKTOR - 13 September 2024
" All good "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by KESTUTIS - 12 September 2024
" Everything was perfect "
" Everything was perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ROBERT - 10 September 2024
" Very good , no problems at all "
" Very easy process , car hire pick up was right outside Kefalonia airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MARTIN - 03 September 2024
" Good price and easy booking process. Only issue was finding out the car collection office was closed at the time we had booked to collect the vehicle *after* we had paid. So then had to pay another fee for late collection. Rating reduced for that reason. "
" Really easy collection and drop off. No hidden fees or attempts to sell unnecessary insurance etc. Just very straightforward. Car was dented on collection, took photos and no issues upon return. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
CORFU, GR - Reviewed by PHILIP - 30 August 2024
" Excellent. "
" Great price, good car, good communication. No hard sell of "extra insurance". Probably one of the best rentals I've ever used. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
RHODES, GR - Reviewed by ALED - 29 August 2024
" Easy enough. "
" The car was a bit run down - the radio was locked with a code which we weren't provided, the windscreen wipers were inefficient and didn't remove the water used to clean the windscreen and the gearbox was quite clunky (which was extra challenging using right-hand drive for the first time). However, the car was cheap so I guess we got what we paid for. "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 3
CHANIA, GR - Reviewed by GEORGIOS - 29 August 2024
" Great experience.Easy booking and value for money car rental "
" Great experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by RICHARD - 26 August 2024
" See above. "
" We were very disappointed to arrive and be told that the hybrid car we booked was not available (despite booking in advance) and we got a 'free upgrade to a Citron C3 - which was not a free upgrade as I paid £30 extra in the first place to get a Hybrid car to save on petrol. So the 'free' upgrade that we did not want cost us £30. The manager Theodore would not accept our point of view on this and was very forceful in the delivery telling us with a smirk 'I will just cancel the booking and you can go somewhere else' like that was a great option when we had just walked from the airport (no transfer, we had to walk in 35 degrees heat with our suitcases) and then he wanted us to trawl round for another rental car which he knew full well we wouldn't get for the same price. He accused a member of our party of swearing when the words were "you don't like the FACT we don't agree with you" this was a very cheap accusation to make and he only admitted fault in making the accusation because our whole party had heard what was said. No aggression was used, he just did not like a woman telling him in a stern manner that we were not happy. It was a nightmare. He finally agreed to give us 2 bars of petrol and promised to ring us the next day to let us know if the hybrid car came back and was available, he didn't bother ringing us. The only good part was dropping the car back off when Theodore wasn't there and the nice pleasant woman was there and we had an easy time handing it back and getting our £290 deposit refunded. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 4
ZAKYNTHOS, GR - Reviewed by JOHN - 26 August 2024
" Collected the car & the car has obviously been in an accident. Damage to the front - damage to the rear. Plastic smashed on rear lighting panel... bumpers had huge gap in panels from accidents Drove car away & tyre pressure light is on the dashboard. All holiday had to keep putting air in tyre Clutch smelled heavily ... maybe an issue as car was awful on hills How you can release a car in this condition is a joke tbh "
" Collected the car & the car has obviously been in an accident. Damage to the front - damage to the rear. Plastic smashed on rear lighting panel... bumpers had huge gap in panels from accidents Drove car away & tyre pressure light is on the dashboard. All holiday had to keep putting air in tyre Clutch smelled heavily ... maybe an issue as car was awful on hills How you can release a car in this condition is a joke tbh "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 6 Condition of the Vehicle: 2
CORFU, GR - Reviewed by JOHN UHRSKOV - 23 August 2024
" we always hire cars on our vacations(1-2 times a year). we use google for best prices, If you can give us a permanent discount, we will you as preffered agent for our car hires. "
" hard to find yours office, few knows Yours at Corfu and where their office are. (perhaps a sign or a desk will help. our flight was delaied and we got the office open for an hour more., 50€ for this services are acceptable. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 8
CORFU, GR - Reviewed by LAURENCE - 16 August 2024
" Not the desk ladies fault - they were great. But I would have expected to rent a car with safe tyres that didn't puncture every other day because of previous damage - it feels like the car hadn't been checked properly and shouldn't have passed quality control. "
" The rental office had no address, we had to walk around the airport blindly at 11.30pm to try to find it with very confusing directions from the lady on the phone. I was charged 40Euros for 'out of hours' on Collection as my flight was delayed by an hour and we struggled to find the office. The car I rented felt bumpy from the start - my passenger was complaining of bobbing up and down. As it was dark (midnight), it was impossible to check any parts. The clutch was very loose. As we were travelling mostly up and down the Corfu mountains - it meant the car stalled a lot on steep roads and narrow chicane turns. We finally got a tyre checked up as the pressure was low, it had been punctured. New punctures then happened daily and had to be fixed 4x times - which is a big inconvenience on holidays. The garage showed us the tyre and it was bulging so much it was deemed unsafe to put back on and we were recommended to drive the car with the spare tyre for on our last day and all the way back to the car rental. It was also explained that as the tyre was so old and damaged, it was likely picking up any tack on the road and getting punctured. We paid 55euros on punctures repairs. Overall, not satisfied with the quality of the car at all. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 2
SANTORINI, GR - Reviewed by TONY - 13 August 2024
" No real issues other than the ones stated above "
" I contacted you circa 1 week before arrival as I paid extra for insurance but still I was required to pay a holding deposit in addition to the rental price. Car was ok but dirty, it had been cleaned but not very well "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 7
CHANIA, GR - Reviewed by KATHARINE - 07 August 2024
" Easy enough to book but would not choose Yours again. "
" The car was very scratched, dented and cosmetically damaged with rims missing. Rather than them knowing what was already wrong with the car, we started with a blank sheet of paper and it felt like I had to identify everything and point it out to them otherwise I could be liable for any of it upon return. The car was also small for the size category we had reserved. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 4
HERAKLION, GR - Reviewed by ANGELINA - 31 July 2024
" N/A "
" The car was in a very poor condition "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
KEFALONIA, GR - Reviewed by JOHN - 30 July 2024
" 5 star "
" No problems5 star "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by PAULINE - 24 July 2024
" All went well. Could have had a better explanation of where the office was from the airport. But all good apart from that "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NAXOS, GR - Reviewed by GARETH - 17 July 2024
" I have used AutoEurope for quite a few rentals now and have always been very pleased up until now. This time I had real concerns with the quality and found out there was nothing that AutoEurope could do. That has really put me off using AutoEurope in the future. "
" I had a good experience with Yours rental in Paros, but this one in Naxos was terrible. The car was old and rough (over 82,000 km) and had numerous body, functional and safety issues. In Paros the rental agreement etc was from Yours. But this rental in Naxos was from a company called Fornax rentals, and the rep and car were from a company called CMA rentals. So it was sub, sub, sub contracted out. Very poor value for money. "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 7 Condition of the Vehicle: 1
KEFALONIA, GR - Reviewed by LEIGHTON - 11 July 2024
" Have used Auto Europe twice now and have been very impressed. Truly excellent value for money. A weeks hire from the airport was cheaper than hiring in the resort for 3 days. The additional insurance provided peace of mind. "
" Very relaxed, efficient and informatuve. I was expecting a Kia Picanto or equivalent but had an Opel Corsa. Very pleased with the experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by CHRISTOPHER - 02 July 2024
" booking arrangements efficient, website and search engine worked well, good value. "
" Helpful and friendly staff. Convenient location. No hassle. Car had many minor marks on collection, but that was fine - clearly understood and noted, and no problem on return. No problems with deposit, insurances etc. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by ADRIAN - 27 June 2024
" First time I have used them very efficient and simple to use "
" Aircon not working on first car but was efficiently dealt with "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by GRAHAM - 24 June 2024
" My booking experience was very good, but the substitution of a lower class, cheaper car, spoilt the overall experience. "
" Although I booked a Compact class car (Citroen C3 or similar), on pick up I was given an Economy class Opel Corsa. When I queried this with the YOURS agent, I was told that both cars are of the same class, which is obviously untrue. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by BRIAN - 24 June 2024
" Easy booking good choice of price ranges "
" Friendly staff quick check out Quick return only really checked fuel levels In and out in only a couple of minutes more than it took to unload cases "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAROS, GR - Reviewed by COLIN - 17 June 2024
" No bad comments "
" Had to call the company as they were not a the airport to meet the flight despite me advising the flight number "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by RICHARD - 09 June 2024
" All good "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PREVEZA, GR - Reviewed by MARTIN - 08 June 2024
" No problems, all went smoothly "
" Very efficient and friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by ANDREW - 28 May 2024
" Xxx "
" Very friendly and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by DALILA - 04 May 2024
" The guys at the desk especially the lovely man with a beard was so efficient even though I was in a rush and couldn't wait for my flight he did his best to accommodate me so thank you for that "
" The only thing that I didn't know about the excess deposit which was quite reasonable was that it wasn't pre authorised but a transaction instead so that need to be just Pre authorised and not a transaction as you have to pay the currency exchange and the difference in fees from your bank ! All that was other than that it was a great experience thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by GUILLERMO - 03 May 2024
" I booked with you about 9 out of 10. "
" The vehicle was old, although no dents, it had 100000 km. Worn steering wheel "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 2
CHANIA, GR - Reviewed by SARAH - 30 October 2023
" I hadn't realised that Europe is not Yours "
" We had to wait for almost an hour to collect the car in the hot sun. The car itself was not driving well - it kept pulling back as if I was braking or the petrol not flowing through properly. I phoned to report this when we arrived at our location in Chania and was told I could return it which I did not want to do having already wasted valuable holiday time. On returning the guy who served us was very helpful and dropped us at the airport as we had luggage which was kind. "
Value for Money: 4 Efficiency of Counter Staff: 4 Expediency of Drop-off: 6 Condition of the Vehicle: 4
KEFALONIA, GR - Reviewed by MATTHEW - 28 October 2023
" All good. "
" Didn't like having to pay a charge (deposit) on pick up - but it was refunded with no quibbles. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
RHODES, GR - Reviewed by JAMES - 27 October 2023
" Overall good company would use again "
" Easy pick up collection, car was nice. Lady on the desk was abit miserable when handing the car back trying to charge me for a small scratch "
Value for Money: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 8 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by LOUISE - 24 October 2023
" Easy to book, collect and drop off. Very helpful staff. "
" Very helpful staff and easy process "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by NORMAN - 24 October 2023
" Booking via auto Europe was a pleasure! "
" A pleasure to pick up the car from Yours Autos, very friendly team at the airport, polite and helpful. My best ever hire car experience, thanks! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by CSABA - 20 October 2023
" Very good car hire in Kefalonia at Yours Car hire .The Staff very helpful and polite "
" Always find a good deal . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
RHODES, GR - Reviewed by SANDEEP - 18 October 2023
" We were expecting a counter outside Gate 5 as per booking info, in reality they pick up passengers outside Gate 9 and transfer to their office using a shuttle. This caused unnecessary confusion and delays. "
" Friendly staff, good communication. However there was no info about how we were collected, incorrect info on the terminal gate (booking showed Gate 5 but it was in fact Gate 9) "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 5 Condition of the Vehicle: 9
ZAKYNTHOS, GR - Reviewed by MARK - 15 October 2023
" Great value for money. "
" Very quick and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by VITALII - 09 October 2023
" I will recommend to everyone that company !!! "
" Good services and lovely prices, I'm happy !!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by WILLIAM - 04 October 2023
" The staff were very efficient and helpful the car was old with lots of damage "
" The car supplied was very old and scruffy lots of damage "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 5
KEFALONIA, GR - Reviewed by MICHAEL - 03 October 2023
" Have used AutoEuropa many times and hard to beat on price and ease of use ... great selection of cars and companies .. will definitely use again .. "
" Fantastic company , friendly , professional and good value for money ... Nothing a problem , whole process made very easy . Would use again .. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ARTJOMS - 03 October 2023
" Quick pick up and drop off "
" Quick pick up and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by ANTHONY - 02 October 2023
" Would highly recommend as value for money and great customer service Will use them again "
" Great customer service "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KALAMATA, GR - Reviewed by ROBERT - 30 September 2023
" Everything was brilliant...staff very friendly, car was immaculate..will use you again . "
" EXCELLENT "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ANTHONY - 30 September 2023
" Great prices and easy to contact to question whether International Driving Permit was required and to contact Yours when flight was delayed "
" Really friendly staff who spoke fluent English. Very efficient pick up and drop off. Flight was delayed going put and staff were happy to wait for us to arrive at 1030 at night "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by DANIELA - 30 September 2023
" I will recommend this company as it is a good value for cars. I'm sure I'll use the company again! "
" It was all good. Everything went smoothly from booking, picking the car up and to drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ANNE - 29 September 2023
" Autoeurope is only as good as the firms it uses and Im afraid on this occasion the quality of the vehicle was most unsatisfactory. "
" The vehicle would not take 2 suitcases; one had to be placed on the rear seat therefore the vehicle was not suited to taking a driver and 2 passengers. The vehicle was dirty inside with marks to all all seats and sand and dirt to all of the carpet. There appeared to be a problem with the gearbox and/or engine of the car as the car would not drive up a hill with 2 people in it. On all terrain it was difficult to select gear This vehicle I was hired was no better than scrap. The desk staff were professional, polite and courteous. "
Value for Money: 2 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 1
KEFALONIA, GR - Reviewed by DIMITRIOS - 28 September 2023
" Brilliant service "
" Brilliant service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MICHAEL - 28 September 2023
" Should have stated age barrier at booking stage and then wouldn't hVe booked with them "
" Booked car in good faith stating my age of 74 only to find that when the day came to get car, I had reached 75 and was denied my booking. Contacted auto Europe from kefalonia who agreed after a discussion, that a refund would be made less £50 admin fee. Then had to get last minute car at almost twice the price. Still not received refund yet "
Value for Money: 3 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 1
KEFALONIA, GR - Reviewed by PETER - 27 September 2023
" Great service, would have no hesitation in future hiring from Yours car hire "
" Excellent service, friendly and helpful staff, great location close to airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by JULIET - 27 September 2023
" All went very smoothly "
" Really personable met us at the airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by DAINA - 25 September 2023
" Auto Europe charges money for insurance which doesn't cover anything "
" Booked car with insurance, which doesn't cover anything, needed to pay extra to be covered, next time I'll book straight through Yours to avoid paying extra "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CORFU, GR - Reviewed by PAUL - 25 September 2023
" More counter staff to speed up collection / return of car Shuttle service between airport/car rental office too hit and miss "
" Delays in shuttle service at airport to/from car rental office "
Value for Money: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 7
SANTORINI, GR - Reviewed by NEIL - 25 September 2023
" Everything explained and good price ! "
" The car ,although not perfect ,was in a good condition and clean .. when we handed the car there were no problems after checking ... would use again ! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by GRAHAM - 24 September 2023
" The vehicle, by the companys own view was not in a great state of repair and said that this was the last year it would be used. "
" Overall the staff that we dealt with in Rhodes were very friendly. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 4
CORFU, GR - Reviewed by MICHAEL - 22 September 2023
" The car was in a poor state and I'm out of pocket due to a disparity in the amount refunded. "
" The car had more dimples and dents than a golf ball, the tyre pressure was too low and there was a squeaking sound from the rear axle when cornering. The hire company took the deposit money from my account rather than just blocking the amount. When it was refunded, the full amount wasn't credited and I'm now out of pocket to the tune of £15.00...not happy. Won't be using Yours again. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 3
KALAMATA, GR - Reviewed by ANDREW - 20 September 2023
" Great prices offered by autoeurope and will use again. "
" We were greeted at the airport and directed to their office. We were given an upgrade to our booked car and it was very clean. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by ROBERT - 19 September 2023
" See above. "
" No frills but efficient. Plane was 90 minutes late, I phoned from rendezvous point and representative came promptly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by MICHAEL - 19 September 2023
" Super easy pick up and return . Did let them know we were delayed for an hour and half and there was no problem . Car was great clean and reliable "
" Helpful staff easy pick up and return . Car was lovely no problems at all . Received deposit back within 4 days super "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PAUL - 18 September 2023
" Easy booking, good price. "
" Fair price, car not the smartest (signs of external wear and tear) but suited us for our stay in Corfu. Still waiting for return of credit card deposit as we speak. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by ZSOLT SANDOR - 17 September 2023
" It was quite easy to rent online. "
" The vehicle wasn't in the best condition, and wasn't very clean. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 5
KEFALONIA, GR - Reviewed by ANTHONY - 17 September 2023
" The information from Auto Europe before we went was excellent "
" The pick up was very efficient and quick. The representative took me around the car to look at all the existing minor scrapes and advised that I take photos. The drop off was equally good and my deposit refunded immediately. Very happy with the whole service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PAUL - 15 September 2023
" Easy pick up & drop off & the car was more than satisfactory "
" Would recommend & use again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by WARREN - 08 September 2023
" First class. Saved £180 v the nearest alternative "
" The hire shop was just outside the airport. The lady on the desk was excellent, really friendly efficient and knowledgeable. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by NICHOLAS - 08 September 2023
" I am still waiting to hear back from Auto Europes Customer Service following an email I sent on 5/9/23. We were caught up in the Air Traffic Control problem on 28/9/23. I did ring Auto Europe during the chaos but because we had no idea if our flight would be cancelled or if we were just due for a long delay your representative could not help us - a note on our booking would probably of been of some help! It was late when the flight was eventually cancelled, however we did fly out at 6am the following morning - only to discover on arrival that Auto Europe cancelled our booking due to 'No Show' at 7.30 am whilst we were mid air. The circumstances were unprecedented, the experience caused enormous stress & anxiety. Your Customer Service team surely should be trained for such eventualities and have the courtesy to contact possible affected customers to enquire about their status before harshly canelling bookings under these circumstances. We were left with no choice but to hire another car, this severly messed with our holiday budget and quite honestly was the icing on the cake and really did spoil things for us. Appalling service. I await a full refund. "
" Yours were very friendly, polite & concerned for us. Because of Auto Europes appalling business apptitude I cannot say anything further about the car as you cancelled our car hire and gave Yours no money although you knew the whole of the UK had flight problems on 28/8/23, no leniency was shown by Auto Europe. Our car was sitting there waiting for us but we were unable to take it. Yours were so kind they even pointed us in the direction of a cheaper car hire company as could not believe how we had been treated. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 5
KEFALONIA, GR - Reviewed by THOMAS - 06 September 2023
" Not very happy at all, will choose another rental company "
" Advertising a nice new car and get a dented car with screw holder front bumper, and charging €290 deposit which I needed for holiday money "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 1
KALAMATA, GR - Reviewed by JALAL - 06 September 2023
" all great "
" worked a treat "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by JOHN - 05 September 2023
" Vehicle had a few issues which I made assistant aware off .. wiper blades required changing and yellow warning light on dashboard.. drop off was easy and quick though "
" We had to wait 40 minute after arrival for vehicle to turn up even though we had agreed a time previously "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 7
CORFU, GR - Reviewed by BENJAMIN - 03 September 2023
" Generally positive "
" All very positive, only minor issue was to do with collecting the vehicle. The paperwork stated that we would be collected by a shuttle bus to take us to the rental place but doesn't say to call them to get them to come. After waiting a while we tried to call the number on the paperwork but it was incorrect. I googled the correct number and called and they said they would send the bus but after 10 mins it still hadn't come so we chose to walk there instead as we could see it wasn't far. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
MILOS, GR - Reviewed by FRANCESCO - 01 September 2023
" Worked just about "
" Car was in pretty bad conditions but roads in the island are also quite bad so probably not surprising "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 4
HERAKLION, GR - Reviewed by CHARLES - 01 September 2023
" Staff were very helpful and polite. When we returned the car the lady who dealt with me was happy to move it from where I parked it to the compound, as the market was on. Without her help, I think I would still be driving round Heraklion! "
" Staff were very helpful and polite. When we returned the car the lady who dealt with me was happy to move it from where I parked it to the compound, as the market was on. Without her help, I think I would still be driving round Heraklion! "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by PETER - 01 September 2023
" Close proximity to the airport and easy to find. "
" Very smooth experience - friendly and helpful staff. Vehicle in good order. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by VLADIMIR - 29 August 2023
" We had a good experience with the company. "
" Great customer service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ALAN - 26 August 2023
" Car was very poor to drive with no power to assist it on the hilly roads of Kefalonia "
" We decided to take out fully comprehensive insurance with Your car rental at time of hire, before we saw the vehicle, we needn't have bothered not one panel of the car was undamaged "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 3
CHANIA, GR - Reviewed by SUKHJIT - 26 August 2023
" We had no problems all went to plan. "
" All went to plan no problems. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by CESAR - 26 August 2023
" The entire experience was really good "
" they picked us up from Kalamata airport, the checkin was quick, staff were friendly and the price was very affordable. Vehicle condition was excellent. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by ALFIE - 22 August 2023
" We went past plenty of car places with nicer car for lower price. "
" I paid for upgraded insurance which when I got there they said they had nothing to do with. The car on the pictures was nothing to what we got given. The car was still unclean from the previous people. For £300 it was highly disappointing "
Value for Money: 4 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 3
THESSALONIKI, GR - Reviewed by EDMOND - 19 August 2023
" Recommended "
" Everything goes well. They update my choice to a new car. Definitely will choose them again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by STEVEN - 18 August 2023
" Overall happy with counter staff - collection was quite long due to the above then paperwork etc took another 30mins at least and we were the only people there. Drop-off was quick and easy though "
" Overall very happy with whole process - only complaint is our flight was delayed for 3hrs which meant we arrived past 11pm. We were told by numerous people that we asked that a shuttle would come for us. When I called the office after waiting 30mins, we were told the shuttle wasn't running now and someone came and collected us. More information should be provided in situations like this as we wasted a lot of time waiting for the shuttle that was never going to come and ended getting to our hotel after 1am. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by GEORGIOS - 17 August 2023
" Very smooth process- new car- very helpful staff "
" Very smooth process- new car- very helpful staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by TIMOTHY - 14 August 2023
" Excellent service "
" Great car. Excellent service, would definitely use again. Highly recommended! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by GEOFFREY - 14 August 2023
" Really happy with the service we received. "
" Lovely friendly people and very helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by MICHAEL - 14 August 2023
" Appreciated the support from AutoEurope when there were some issues contacting Yours on arrival at the airport. Would be even better if the details of meeting point were updated. "
" Friendly service, really appreciated the positive interaction with the staff at both pick up and return. There were no issues with the car and we were kindly offered an upgrade to a hybrid vehicle. Everything worked well and would happily use Yours in Rhodes again. Did need a bit of patience at the airport as there is a mismatch between what Auto Europe say is the meeting point and what the actual meeting point is. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by COLIN - 13 August 2023
" All good. "
" All fine, easy pickup and return. Would use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by GAVIN - 12 August 2023
" As above but also an efficient hand back too. Paperwork completed quickly, no issues, pleasant staff member. "
" Very efficient service on picking the car up. Staff member was quick and attentive, presented the car efficiently. No issues with the car at all, very clean and in good condition. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by SIMON - 09 August 2023
" Auto-Europe experience to book is very good. The rental experience with Yours was OK. "
" The car was OK, but it had many small dings and defects. That in itself didn't bother me, but I was concerned that they had not all been recorded on the inspection report (I took photos). In the end it was no problem, but I'd rather not have had to worry about it leading up to returning the car - I have had issues in the recent past which took considerable time to sort out (not with this company). Drop off took longer than necessary because I had to return to the counter (there was a queue) to get my deposit refunded. Most companies but a reserve on the card that expires automatically, but Yours actually took payment from my card and I'm still waiting for the funds to arrive back. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 4
ZAKYNTHOS, GR - Reviewed by RODNEY - 09 August 2023
" Recommended "
" The only negative was that the office was a bit tricky to walk to. We had to cross a big road but it was manageable. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MARK - 08 August 2023
" X "
" X "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
RHODES, GR - Reviewed by WILLIAM - 06 August 2023
" As above "
" We hired this car only for a few days at the end of our holiday and it was perfect. The staff were really friendly and extremely helpful in helping to solve the problem of my missing passport, the car itself was almost new and immaculate. Very pleased; would highly recommend. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by MARCO - 06 August 2023
" as above "
" dissapppinted thr arriving 10 minutes late at 9.10pm, 25 eur late fee was applied... "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by ADRIAN - 03 August 2023
" Highly recommend these guys, no issues with the car. "
" Quick and easy with no hard sell! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by DOUGLAS - 02 August 2023
" Easy to use. Good prices "
" Great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by MORRISON - 30 July 2023
" Good value for money would recommend to family and friends "
" Staff efficient and vehicle almost new Fiat 500 ideal for our needs "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by FOTIOS - 30 July 2023
" Ok "
" Overall ok but they withdraw the security deposit and refund it afterwards instead of "blocking" the amount in the credit card. That incurs charges for non EUR denominated credit cards. Will not use them again "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 7 Condition of the Vehicle: 10
MYKONOS, GR - Reviewed by ALEXANDER - 18 July 2023
" Good service and lovely, helpful staff "
" There wasn't anyone waiting at the airport when we arrived, and we had to ring for them to come around, but otherwise everything was great. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by LAURENTIU - 12 July 2023
" Amazing experience "
" great experience "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by CATHERINE - 11 July 2023
" Top marks "
" See less. Only downside is that it's further from the airport but otherwise excellent! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by LAURENCE - 11 July 2023
" Not that I particularly care, but the car was quite dirty. "
" Despite the car I booked being available, I was initially offered an equivalent alternative vehicle. When I questioned this and asked about the availability of the car I had reserved, the staff changed the vehicle. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by ANDREW - 07 July 2023
" Very good "
" The Yours staff were very efficient and friendly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by ANDREW - 07 July 2023
" Meeting point at Athens airport not clear from Auto Europe instructions so had to hunt for the agent. "
" Hire process was efficient and the car condition was very good. Need to allow time to return car and wait for the shuttle to the airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by ANGELA - 04 July 2023
" Excellent service and car "
" Agent was waiting for us in arrivals and escorted to the nearby office for car collection. Easy drop off and just a couple of minutes walk away from the airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by HOWARD - 04 July 2023
" Efficient "
" Very friendly & helpful staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by EVA - 03 July 2023
" Top quality "
" Great service and very accommodating staff. Good value for money too with no crazy insurance excess charges. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by NATHANIEL - 03 July 2023
" ad "
" great service at Chania, very friendly and a good price but the car was old and scruffy and had very worn tires. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
THESSALONIKI, GR - Reviewed by ROBERT - 01 July 2023
" Everything was very good. Would definitely use again. "
" Excellent price and prompt collection and drop off at the airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by JOHN - 27 June 2023
" Easy to book, competitive price and easy pick up and drop off. Staff in Kefalonia helpful and friendly "
" Very easy pickup and drop off. Would definitely use again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
KEFALONIA, GR - Reviewed by GUY - 22 June 2023
" Decent car (had a few knocks from previous hirers) Easy pick up and drop off process. Very handy for airport "
" Friendly staff, decent car. Office and pick up/drop off really close to airport. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KALAMATA, GR - Reviewed by THOMAS - 21 June 2023
" Straightforward process. Clear information on the conditions of rental. Minor hassle finding the collection point. "
" Very straightforward process. No surprises. Only minor problem was finding the collection point as it was not with the other rental sites in the arrival hall or on the airport (but only next door) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by DAVID - 14 June 2023
" Returning car to Preveza couldnt have been more efficient. "
" Check in at Preveza was painfully slow, took an hour. Car was mechanically sound but body work very tatty. To be expected as it was good value. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ZAKYNTHOS, GR - Reviewed by ANN ASHTON - 09 June 2023
" Intimidated at drop off as sand in car said 100 euros, few minor scratches on passenger side that would buffer out said 992, euros. Staff circled around me and asked to pay on credit card! Disputing all with card company. Shameful and unlawful "
" Shocking crooks "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 6
CHANIA, GR - Reviewed by PETER - 04 June 2023
" as above "
" We rented a car from this firm and were concerned at the hard-sell tactics used to persuade us that we need to take out their premium extra cover even though we had a separate cdw policy. We are experienced renters and always use a separate cdw policy, but we were almost taken in by hard sell tactics which claimed that "lost hire costs" (ie the hire income the firm would have earned if our car was off the road as a result of needing repair) would not be covered by our separate cdw, and was never included in these policies. A very nice smooth talking young man almost persuaded us to pay as much as the two weeks basic rental (£300) for extra cover. When we checked later with our insurance they confirmed that these costs were indeed covered by our separate cdw, as is standard in most such policies. We did not appreciate being hard sold extra charges on the basis of basically false information "
Value for Money: 3 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by LYN - 03 June 2023
" Excellent service, very quick pick up and drop off! All at an excellent price "
" Decent car, very professional staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by DAVID - 18 May 2023
" All very straightforward & @ a good price "
" All very straightforward & @ a good price "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by JOHN ROBERT - 15 May 2023
" The car was fine. The office staff were good. Having to wait outside arrivals for a shuttle service that didn't arrive was annoying...especially when it was only a 10 minutes walk to the office. "
" We were kept waiting at the airport for 1 hour for the shuttle service to the Yours office. In the end we walked to the office. The office staff said they did not have our flight number. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PREVEZA, GR - Reviewed by PHILIP - 15 May 2023
" Auto Europe side all good "
" Driver's wiper blade needed replacement and the interior was not clean "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
THESSALONIKI, GR - Reviewed by PANKAJ - 12 May 2023
" Pleased with the service from vendor and happy in the promptness. "
" Small car, good service from "YOUR CAR HIRE" "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by IAN - 11 May 2023
" Only minor problem was that documentation was inaccurate on collection point as terminals at Rhodes had recently been re-numbered. "
" Excellent service and tips about driving in Rhodes. Staff extremely efficient. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by VINCENT - 03 May 2023
" The people were great and the car was very good but not quite perfect. "
" The people were great and the car was very good but not quite perfect. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by RAFAL - 10 April 2023
" Very positive "
" Fantastic "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by MUBASHAR AHMAD - 27 March 2023
" It was rubbish. The company sent the confirmation saying they had a counter at the airport which is false.. called them for hours.. got no car and no one turned up. Got fed up late night and had to rent a car from Avis. Lost my money too.. just bloody rubbish "
" It was rubbish. The company sent the confirmation saying they had a counter at the airport which is false.. called them for hours.. got no car and no one turned up. Got fed up late night and had to rent a car from Avis. Lost my money too.. just bloody rubbish "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
RHODES, GR - Reviewed by WILLIAM - 21 October 2022
" Excellent car at great price "
" Excellent car at a very good price. Only issue was the confusing information about where to meet the shuttle on arrival. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by LUKE - 14 October 2022
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
RHODES, GR - Reviewed by CARL - 03 October 2022
" Lovely car. Excellent condition and really clean. The collection from the air port our only gripe . With well over an hour waiting to be picked up . But the staff were very friendly. "
" All genuinely good , BUT , we were picked up over an hour late from the airport . We were genuinely getting a bit worried. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by MICHAEL - 27 September 2022
" Auto Europe have been fine, its the experience with Yours and the actual car that has been the problem. i will be requesting a full refund "
" It was awful! The staff were very good on collection but as soon as we got the vehicle back to thew property is stopped working. The oil pressure was very low and the car messaging advised to switch the vehicle off! The car was a very old Fiat Panda with both the cloth and accelerator pedal getting stuck. We were unable to use the car for the whole week due to the recovery staff not being able to find our booking number on the system. Complete shambles!! "
Value for Money: 1 Efficiency of Counter Staff: 6 Expediency of Drop-off: 5 Condition of the Vehicle: 1
RHODES, GR - Reviewed by JOHN - 26 September 2022
" So glad we hired a car, which when deducting the cost of airport to hotel transfers only cost around £10 a day excluding fuel and it meant we could drive all over the island to see the beautiful sights and stunning sunsets. "
" Friendly and professional. Despite being delay on the way out they were still there to meet us, literally less than 5 minutes from the airport via the provided shuttle bus, and we arrived at the hotel before the transfer coach from the airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10