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ZAKYNTHOS CAR HIRE REVIEWS
Car hire reviews in Zakynthos
Located just off the west coast of Greece, and blessed with a typical Mediterranean climate of mild winters and warm summers, Zakynthos (known in English as Zante) is the third-largest of the Ionian Islands. With its wonderful beaches and unspoilt countryside, there's no better place for a relaxing holiday at any time of the year. Besides its enchanting scenery, the island's history is of great interest to visitors; it was held under Venetian rule for more than three hundred years and the influence can still be seen in the food, architecture and local language today. The island's capital, Zakynthos Town, is a relaxed place with a lovely waterfront area and plenty of first-rate cultural attractions portraying the island's rich heritage, most notably the excellent Zakynthos Museum where you'll see many fine frescoes, carvings and very well-preserved Greek icons. With a car hire in Zakynthos you can leave the town quickly and easily to enjoy some of the island's highlights, such as the unforgettable experience of swimming in the Blue Caves before sunbathing on the deserted beaches of the Vasilikos Peninsula. After that, you won't want to miss the chance to visit the famous Sea Turtle Rescue and Information Centre at Gerakas on the island's south-eastern tip, followed by the chance to buy locally-made carpets and lace products in Volimes, the handicrafts capital of Zakynthos.
By booking a car hire in Zakynthos with Auto Europe you'll be able to discover much more than the town but the entire island. You can pick up your vehicle in a convenient downtown location or from Zakynthos Airport just four miles to the south. Founded in 1954, Auto Europe now offers more than 28,000 pick-up and drop-off locations in over 190 different countries around the world. And by working with all the top rent-a-car providers such as Europcar, Budget, Hertz, Thrifty and Avis, we can always offer you the most appropriate vehicle for your trip at the cheapest price on the market. See what others thought about the quality of our wide-ranging car rental services on the beautiful island of Zakynthos by scrolling down and reading the comments they posted in our car hire reviews in Zakynthos section below.
AUTO EUROPE ZAKYNTHOS, GREECE Car Rental Reviews
Average Rating for Auto Europe Zakynthos:
ZAKYNTHOS, GR - Reviewed by MICHAEL - 20 September 2025
" Used for years, very satisfied. "
" I have hired from Green Motion for 7 years in Zakynthos, always good service and good vehicles. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by SIMON - 13 September 2025
" everthing was great, just quiet of lot of dents/ scratches to car "
" everthing was great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by BRIAN - 12 September 2025
" Autoeurope needs to check with the car rental company just what is on offer and not make false statements on the confirmation/contract regarding additional driver costs and fuel policy. Neither did Autoeurope say we would have to either wash the car or pay 10€ to Volta instead - big omission!! "
" It is not within the terminal building unlike the impression given on the website. I emailed to ask exactly where they were situtated and did not get a reply. Website says 4€ per day for an additional driver - they said it was 5€ (and it's the agent ie Autoeurope who quoted 4€ not them). The contract said the fuel policy was "full-full" but there was only a quarter of a tank in so they said to return it with that amount in. WHy ask which fuel policy you want when your answer is ignored? Had to either wash the car before returning it or pay 10€ to Volta for them to do it - no mention of this anywhere on the confirmation. Having said all that the car was much better than expected, almost brand new. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by IAN - 03 August 2025
" Read about it on Trustpilot and TripAdvisor. The worst experience of my life and why the hell are you partnering a company that cannot provide goods and services that are painful in advance. I'm now back from my ruined holiday thanks to you and your partner and look forward to seeing you in court. "
" Scammers is the word that comes to mind. Never even got the vehicle. And best amateurs and worst criminals. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ZAKYNTHOS, GR - Reviewed by ROBERT - 21 July 2025
" Have used many times great way to hire a car "
" A pleasant welcome no pressure on having more insurance "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by BRYN - 03 July 2025
" Used quite a few times now without issue. Excess insurance is always offered and competitively priced. "
" Everything was good with Drive, however they had just moved to new premises, which we had a little difficulty finding, as we could not see any signs ( unlike other hirers ) to Drive. It's only 5-10 mins walk, but in the heat of the day, we had to ask in other hirer offices where they were. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ZAKYNTHOS, GR - Reviewed by RONALD - 03 July 2025
" See above "
" One of the quickest and friendliest handovers I've ever experienced at a rental company, I'd have no issue using them again or recommending them "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ALEX - 02 July 2025
" very good service "
" very quick and car in great condition "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by JULIA - 30 June 2025
" I wanted to compliment the staff and their customer service. The young man that checked us in on arrival was very helpful, courteous and gave the correct advice in recommending additional insurance. I took the insurance out and so fortunate as I did damage the car on a wall. On delivering the car back to Auto Union, they were very fair and there were no additional charges. Every year the actual office has increased in size, attractively painted, comfortable and looks very professional. We would recommend the company without reservation. "
" I wanted to compliment the staff and their customer service. The young man that checked us in on arrival was very helpful, courteous and gave the correct advice in recommending additional insurance. I took the insurance out and so fortunate as I did damage the car on a wall. On delivering the car back to Auto Union, they were very fair and there were no additional charges. Every year the actual office has increased in size, attractively painted, comfortable and looks very professional. We would recommend the company without reservation. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by RICHARD - 08 June 2025
" Good service. The car hire met all our needs "
" Pleasant efficient staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by CHRISTOPHER - 27 May 2025
" For future hirers The Drive reception is next to Europcar, without this info it's difficult to find! Booking in and out was quick and efficient, the price was excellent, the car was fine but it was quite a bit older than the pictures on Autoeurope.. "
" For future hirers The Drive reception is next to Europcar, without this info it's difficult to find! Booking in and out was quick and efficient, the price was excellent, the car was fine but it was quite a bit older than the pictures on Autoeurope. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by KEVIN - 12 December 2024
" A very straightforward process to collect and return the car "
" Excellent service, great value "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by JAMES - 30 October 2024
" Very good all round "
" Very easy would recommend "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by MATTHEW - 22 October 2024
" hh "
" hh "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by CHRISTOPHER - 20 October 2024
" Great value "
" Efficient service, friendly personnel, great value "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by PETER - 18 October 2024
" Everything was very easy from start to finish. "
" Staff at Alamo are excellent, very friendly and efficient with no hard sells for extras etc. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ANDREW - 09 October 2024
" Good deal! "
" Smooth transaction, possibly mention that you head from the terminal to Ionian car hire which is the more visible sign - larger writing. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by RICHARD - 06 October 2024
" Would Definitely book with Auto Europe for our next hoilday To Zante. "
" We arrived early as our flight was changed , but we were able to pick the car up really with a small charge so were very happy with the service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by STEPHEN LAURENCE - 02 October 2024
" see above "
" Car was not from Yours but from Ionian hire. Was asked to make a video of car on arrival, which was time consuming and annoying. If the company wanted proof of conditions of the car, why not making their own video? "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ZAKYNTHOS, GR - Reviewed by MIKE - 27 September 2024
" Great quality car at a great price easy from start to finish. "
" Easy to book and reserve and someone waiting at the airport to take us to collect car rental site and back to airport at the end of rental "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by STEVE - 24 September 2024
" Whilst driving I damaged the tailgate on the car I had taken out Full Protection Insurance through Auto Union so on return to Green Motion paid for the damages as per my insurance policy. Upon returning home to the UK I filled in the on line claim form and within 2 days I was fully reimbursed for the damage. I can only say that I have used Auto Union many times over the years when driving abroad and again they have provided me with exactly what I require and through their insurance process made an extremely stressful situation a very positive experience "
" We hired a car through Auto Union and the local renter was Green Motion. We were well aware that they would not meet us at the Airport but the Rental Office is really easy to find. On arrival the car was ready for us and was an Opel Corsa less than i year old and in excellent condition. Unfortunately I damaged the car whilst reversing on a narrow road. We took the car back to the rental office and explained the situation and we were told to come back at drop off time where we would be given a price for the damage. Within 10 minutes of Drop Off time I had paid for the damage I had caused as per my Insurance requirements. The team at Green Motion Zakynthos are extremely professional and the car provided was first class. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by GARRY - 20 September 2024
" Easy to book. Great price. "
" Good location at Zakynthos airport, efficient & helpful staff, no wait time, good car, no hard sell of insurance at pick up, car checked and all ok at drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ZAKYNTHOS, GR - Reviewed by MARTIN - 02 September 2024
" Very simple process, pickup from the airport was easy, minibus from Zakynthos airport to the rental office (only 500m but the ride was appreciated) car checked out fine and we were away quickly. On return a quick check and the deposit was returned and a quick lift back to the terminal. Quick, easy, cheap. No scams or dramas with the condition of the car or anything and it performed well during our stay. Would recommend. "
" Very simple process, pickup from the airport was easy, minibus from Zakynthos airport to the rental office (only 500m but the ride was appreciated) car checked out fine and we were away quickly. On return a quick check and the deposit was returned and a quick lift back to the terminal. Quick, easy, cheap. No scams or dramas with the condition of the car or anything and it performed well during our stay. Would recommend. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by JOHN - 26 August 2024
" Collected the car & the car has obviously been in an accident. Damage to the front - damage to the rear. Plastic smashed on rear lighting panel... bumpers had huge gap in panels from accidents Drove car away & tyre pressure light is on the dashboard. All holiday had to keep putting air in tyre Clutch smelled heavily ... maybe an issue as car was awful on hills How you can release a car in this condition is a joke tbh "
" Collected the car & the car has obviously been in an accident. Damage to the front - damage to the rear. Plastic smashed on rear lighting panel... bumpers had huge gap in panels from accidents Drove car away & tyre pressure light is on the dashboard. All holiday had to keep putting air in tyre Clutch smelled heavily ... maybe an issue as car was awful on hills How you can release a car in this condition is a joke tbh "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 6 Condition of the Vehicle: 2
ZAKYNTHOS, GR - Reviewed by LEE - 11 August 2024
" Autoeurope great, not keen on drive due to above "
" Attempted to give me a car that I hadn't booked which was in poor condition. I had to be very strong with them to get a better car "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 3
ZAKYNTHOS, GR - Reviewed by TIMOTHY - 23 July 2024
" The cheap price on line ended up being the same as the major car hire names in the end due to the necessity of taking out the full cover. "
" Didn't like the extra cost to obtain full coverage- felt like a hard sell when you have just arrived - should be offered online and price should be a lot less than £140. Staff were friendly but we had to wait a while in the airport to get taken to the car hire centre and same on drop off but not as long. Vehicle was well used and only had 1/8 fuel on collection. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by ANTHONY - 05 July 2024
" Would recommend for price and efficiency but the car was a bit shabby with a slippy high clutch and rear passenger door didn't open from the inside "
" Didn't have to wait long for the airport pick up. Quick journey to the office to collect the vehicle. Efficient office staff. Needed a child seat in the meantime and they got one for us for a small fee. Quick drop off and security fee refund. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ZAKYNTHOS, GR - Reviewed by PHILIP - 18 June 2024
" Suggest the rental outlets need more vetting "
" Ionian car rentals T/A Surprice at Zakynthos Airport provided me with a vehicle with 106,000 Kim's on the clock. They were insistent on me taking their extra cover at a cost of approximately €230 even though I had insisted I had this cover through yourselves and refused to pay this extortionate amount. They also said that they had inspected the car, a Grey Yaris reg no XEK 3832 but that I take photos/video of its condition. I did so noting the scratches on the panels that were visible to me in bright sunlight. None of these scratches showed up on their pre rental paperwork and the emphasis was on the client to records any damage. Throughout the hire, the car would annoyingly not start for some minutes after the first drive where engine was hot showing a "car not ready" message on the dash. It was also overdue a service. As we were staying the length of the island away from the Airport, I decided that it would have taken a large part of our day to have this resolved. I did advise the check in person on my return who ignored my comments. They obviously do not spend money on upkeep or replacements of their vehicles. On my return, the check in clerk went to check the car and went straight to the r/h lower bumper and immediately found a scrape on its lowest point. I believe that they knew of this from a previous rental. Unfortunately I did not have a photo of this precise point and therefore charged me €341 damage charge which I will reclaim from my full excess cover purchased through yourselves. I believe that this company are intent on obtaining any extra income from their clients. My daughter also rented a car through them and the same person attempted to extort damage payments from them as well but they had taken an all round video of the car and when shown that, the pulled back from insisting o the payment. I would recommend not promoting rentals through this company if you wish to have satisfied customers. "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 1 Condition of the Vehicle: 3
ZAKYNTHOS, GR - Reviewed by JOHN - 05 June 2024
" slight damage on wing mirror had full protection but still waiting for refund 2 weeks later "
" so so "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ROBERT - 29 May 2024
" Perfect "
" Shuttle service was excellent as was the car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by PHILIP - 19 May 2024
" Great customer service "
" Great customer service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by DANIEL - 17 May 2024
" Good experience "
" Good overall experience "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ZAKYNTHOS, GR - Reviewed by FRANK - 17 May 2024
" Ao easy and safe to use "
" Great service, friendly, polite staff fabulous car in superb condition "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ANNA - 16 May 2024
" Very happy with Autoeurope "
" A friendly and professional team and a new Panda car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by SHELAGH - 19 April 2024
" Overall, I would use them again. "
" Good service and quick to deal with. It's a little bit of a walk (3 minutes along narrrow footpaths) from the terminal which could be a problem with lots of luggage and small children. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by TIMOTHY - 16 November 2023
" Good value for money. "
" Exer staff at Zakynthos Airport were very efficient, helpful & friendly. The car was fine, exactly what we needed. Everything went smoothly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by KEVIN - 24 October 2023
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by MICHAEL - 24 October 2023
" I never use any other company than Autoeurope, one of the top rated for sure, thank you! "
" Friendly staff on arrival & departure, I am a frequent renter & to date not one problem with any vehicle, always clean & tidy. Thank you! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by MARK - 15 October 2023
" Great value for money. "
" Very quick and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by ARTJOMS - 03 October 2023
" Quick pick up and drop off "
" Quick pick up and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ZAKYNTHOS, GR - Reviewed by DANIELA - 30 September 2023
" I will recommend this company as it is a good value for cars. I'm sure I'll use the company again! "
" It was all good. Everything went smoothly from booking, picking the car up and to drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ANNE - 29 September 2023
" Autoeurope is only as good as the firms it uses and Im afraid on this occasion the quality of the vehicle was most unsatisfactory. "
" The vehicle would not take 2 suitcases; one had to be placed on the rear seat therefore the vehicle was not suited to taking a driver and 2 passengers. The vehicle was dirty inside with marks to all all seats and sand and dirt to all of the carpet. There appeared to be a problem with the gearbox and/or engine of the car as the car would not drive up a hill with 2 people in it. On all terrain it was difficult to select gear This vehicle I was hired was no better than scrap. The desk staff were professional, polite and courteous. "
Value for Money: 2 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 1
ZAKYNTHOS, GR - Reviewed by GARY - 29 September 2023
" We are going back to Zante next year and would definitely use the company again, the prices are very reasonable "
" Very good service online and with the staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ZAKYNTHOS, GR - Reviewed by FRANCINE - 26 September 2023
" See complain above! "
" The only complain is that we haven't had our €500 deposit back yet???? Could you please chase it up? Thanks you! Francine Corbin "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by IAN - 26 September 2023
" Would definitely recommend. "
" Excellent experience from start to finish. Very professional dealing with EXER, the persons at both pick up and drop off could not have been more helpful. The standard of car could not have been better as it was low mileage and in immaculate condition. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by RAYMOND - 23 September 2023
" As above. "
" The car was not the model or brand we ordered and smaller. Had an issue where it wouldn't pull away or reverse one day. Someone came out and it self resolved. Staff were helpful. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ZAKYNTHOS, GR - Reviewed by ADAM - 22 September 2023
" Everything was quick and efficient, from booking through to collection of the vehicle. I have been using AutoEurope for many years without any issues; well done! "
" Very pleasant staff who were very professional and efficient. Great experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by MICHAEL JOHN - 17 September 2023
" I have so far has good prices and good service. "
" I know Green Motion have a very bad reputation but I have hired from them in Zakynthos via Auto Europe for 6 years, The Zakynthos staff are friendly and efficient and have never tried to extort money. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by LEIGHTON - 13 September 2023
" All good. Thanks. "
" I always use Enterprise if I can, both at home in the UK and abroad for holiday rentals and they are always excellent. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ZAKYNTHOS, GR - Reviewed by WARREN - 08 September 2023
" First class. Saved £180 v the nearest alternative "
" The hire shop was just outside the airport. The lady on the desk was excellent, really friendly efficient and knowledgeable. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by JOHN - 05 September 2023
" Vehicle had a few issues which I made assistant aware off .. wiper blades required changing and yellow warning light on dashboard.. drop off was easy and quick though "
" We had to wait 40 minute after arrival for vehicle to turn up even though we had agreed a time previously "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by JAMES - 27 August 2023
" Fine "
" Very friendly and efficient. They are just outside the airport terminal so convenient too. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by JAMES - 19 August 2023
" Easy to book through Auto Europe and received clear information. "
" Exer at Zakynthos Airport were great. Collection was quick and easy, the car was high quality in excellent condition, staff were friendly and spoke good English, returning the car was no problem. We've had some 'interesting' experiences with car rentals over the years, but this all went very smoothly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by CHRISTOPHER - 10 August 2023
" A very positive experience which we will be repeating. "
" We always use Green Motion for our car hire on the Greek Islands, the service from the team in Zante is always over and above expectation!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by RODNEY - 09 August 2023
" Recommended "
" The only negative was that the office was a bit tricky to walk to. We had to cross a big road but it was manageable. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ASHLEY - 08 August 2023
" Overall very good service "
" We had a good experience with Abbycar "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ADRIAN - 03 August 2023
" Highly recommend these guys, no issues with the car. "
" Quick and easy with no hard sell! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by DOUGLAS - 02 August 2023
" Easy to use. Good prices "
" Great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by CHRISTOPHER - 01 August 2023
" Easy and reliable "
" very efficient. quality vehicle and close to airport terminal "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by MARK - 17 July 2023
" Quick and easy "
" Very nice man showed us round the car, including basic functions "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by CATHERINE - 11 July 2023
" Top marks "
" See less. Only downside is that it's further from the airport but otherwise excellent! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by BRIAN - 07 July 2023
" Best price. Easy website. Good hire companies and especially like the free additional driver. "
" Very convenient office for the airport. Upgraded me from Citroen C1 to a medium sized Nissan. Nice car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by MICHAEL - 25 June 2023
" Overall good service "
" Would have been nice if car was newer "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by ADRIEN - 12 June 2023
" Simple to use and book "
" Seventh time using Green Motion - no issues at all "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ANN ASHTON - 09 June 2023
" Intimidated at drop off as sand in car said 100 euros, few minor scratches on passenger side that would buffer out said 992, euros. Staff circled around me and asked to pay on credit card! Disputing all with card company. Shameful and unlawful "
" Shocking crooks "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 6
ZAKYNTHOS, GR - Reviewed by ANTHONY - 19 May 2023
" Easy to book on line. "
" Great service, smooth pick up of car, quick compared to previous experience with another company. Friendly and helpful staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ROGER - 04 October 2022
" xxxxxxxxxxxxxxxx "
" Very helpful staff, no issue or problem with later return due to flight change. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by DR MIGUEL V - 02 October 2022
" All very good. Staff were very friendly and no problems with the car. Top service. "
" All very good. Staff were very friendly and no problems with the car. Top service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by KEITH - 01 October 2022
" Once sorted out location pick up no problems "
" Clearer pick up location "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by SARAH - 27 September 2022
" AutoEurope were fine with queries but have been unhelpful since however this is because they are Just an agent "
" Had recently got married. Made the booking in my married name as that's what my passport/driving license was under. I had multiple debit cards in my married name but only one credit card that was in my maiden name as new one hadn't come in time. Despite showing documents to prove it was me, I was charged €165 simply for using my debit card. I used the credit card to make the booking and it was acceptable then. Counter staff were so unhelpful, didn't want to know and then got frustrated with us for pointing out scratches on the car that weren't marked on the paperwork "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 4
ZAKYNTHOS, GR - Reviewed by MICHAEL - 27 September 2022
" Auto Europe have been fine, its the experience with Yours and the actual car that has been the problem. i will be requesting a full refund "
" It was awful! The staff were very good on collection but as soon as we got the vehicle back to thew property is stopped working. The oil pressure was very low and the car messaging advised to switch the vehicle off! The car was a very old Fiat Panda with both the cloth and accelerator pedal getting stuck. We were unable to use the car for the whole week due to the recovery staff not being able to find our booking number on the system. Complete shambles!! "
Value for Money: 1 Efficiency of Counter Staff: 6 Expediency of Drop-off: 5 Condition of the Vehicle: 1
ZAKYNTHOS, GR - Reviewed by GRAHAM - 16 July 2022
" • Excellent vehicle [VW Up!] in first class condition, delivered to me in a most friendly way. Bear in mind that the offices are just opposite departures, a fairly short walk and across a [non-busy] dual carriageway; so if there are two or more of you, let ONE pick up the car and drive round to pick up the others plus the luggage, who can wait in the cool of the airport! "
" • Very happy to report that there was no attempt whatsoever to try a 'hard sell' of any extras [Insurance top-up / GPS etc] • I'll be very happy to make a repeat booking next year on Zákynthos. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by DAVID - 13 July 2022
" Our transfer driver was waiting for us at Zakynthos airport ready to take us to collect our hire car. The overall service that we received was excellent. We hired a low mileage, clean Fiat Panda 5-door car, very nice to drive, economical, reliable, even had water in the screen wash bottle :-) On returning the car after our 14 day holiday, the experience was has good as on our initial arrival at the beginning of our holiday. Thank you to the AbbyCar team, we will use you again on future holidays. "
" Very good overall service received from all at Abbycar, the counter staff were very polite and extremely helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by TREVOR - 08 June 2022
" When I booked the car , my voucher clearly stated MEET & GREET. I even double checked I had MEET & GREET with Auto Europe by phone before departing On the day of arrival , there was no one from Global to meet us .I spent about an hour going around the airport to try and find where the Global desk was!! I called Auto europe for help.The man I spoke to said 100% there is a Global desk/office at Zakynthos airport & so off I went to find it but it was not there ??!! Finally after speaking with 3/4 other local car rental companies at the airport they said I could find Global outside the airport across the dual carriageway ! I left my wife and son and trekked off in the heat crossing a busy dual carriageway and finally found the Global 'office' by the side of the dual carriageway. The Global man at the desk was called 'Denny '' . He said Global did not do MEET & GREET . I also had to return the car to the same place afterwards and criss cross the dual carriageway to get to the airport. Basically Auto Europe made a contractual written & verbal promise to provide Meet & Greet but this was not provided and caused us a 1.5 hour delay in the damned airport trying to discover what on earth was going on Not a great start to the holiday "
" When I booked the car , my voucher clearly stated MEET & GREET. I even double checked I had MEET & GREET with Auto Europe by phone before departing On the day of arrival , there was no one from Global to meet us .I spent about an hour going around the airport to try and find where the Global desk was!! I called Auto europe for help.The man I spoke to said 100% there is a Global desk/office at Zakynthos airport & so off I went to find it but it was not there ??!! Finally after speaking with 3/4 other local car rental companies at the airport they said I could find Global outside the airport across the dual carriageway ! I left my wife and son and trekked off in the heat crossing a busy dual carriageway and finally found the Global 'office' by the side of the dual carriageway. The Global man at the desk was called 'Denny '' . He said Global did not do MEET & GREET . I also had to return the car to the same place afterwards and criss cross the dual carriageway to get to the airport. Basically Auto Europe made a contractual written & verbal promise to provide Meet & Greet but this was not provided and caused us a 1.5 hour delay in the damned airport trying to discover what on earth was going on Not a great start to the holiday "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 2 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ALAN - 06 June 2022
" Excellent "
" Excellent as it should be "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by JAMES - 05 June 2022
" All good. "
" Without a doubt the best car rental experience I've recently had. No pushy upselling, no feeling that I was going to be scammed on returning the car. Very friendly, professional staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by BARRY - 02 November 2021
" Very quick and easy "
" No issues "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by RICHARD - 01 November 2021
" Excellent service "
" Easy and quick service will definitely use again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by DAVID - 07 October 2021
" I think the Zante car rental market as a whole needs a shake up !! "
" Chevrolet Spark - 10yrs old, screeching fan belt on start up, worn out wiper blades, dented passenger front door, rear brake squeal, parcel shelf and floor mat cracked was a shock after hiring a 2021 Nissan Micra this summer for 5 euros per day from LeClerc, Riberac, France . "
Value for Money: 3 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 3
ZAKYNTHOS, GR - Reviewed by IAN - 29 September 2021
" Excellent, good friendly service. Reasonable price "
" Excellent, good friendly service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by PAUL - 21 June 2021
" We were unable to travel due to COVID-19 and our tui flight being cancelled- we had booked a car for the two weeks- I called to explain the situation but was told I would have to pay the entire amount and there was nothing that could be done. I offered to defer the booking until later when we visited the island again but they refused. I think that given the present world situation there should have been a little more compassion and understanding. You say the customer service is your top priority- this is obviously not the case. "
" We had to cancel our trip at the last moment due to COVID and flight cancellations, we were charged the full amount for the two week rental that we had booked. I will never use autoeurope again to book a car. We have booked many times in the past but you showed no compassion for our situation even after a call explaining the circumstances. I will not be recommending you to anyone. We have many visitors who all rent cars whilst with us on the island and I will not be putting you forward. I think that during this extreme situation a little more understanding would have been fair. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ZAKYNTHOS, GR - Reviewed by AMANUEL - 05 June 2021
" Competitive prices and straightforward process. Would book again "
" Everything was as expected. I would book again. However I did think it was odd the underside of the car and wing mirrors were not covered by the insurance. However I suspect it's because people may go off road. It wasn't issue for us. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by MARK - 08 November 2020
" Helpful and reliable "
" Value for money "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by PHIL - 04 November 2020
" Children's seat pricing was expensive and the operator didn't fit it correctly as it was flappy and wobbly - he had no clue how to put it in and make secure! "
" Car was clean and ready. Efficient check out/in. Fuel was half full and not full and return full which was annoying, but was ok "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ZAKYNTHOS, GR - Reviewed by KELLY - 20 September 2020
" Great rental "
" I had to drop off 5 days early, I got great assistance "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ROBERT - 16 September 2020
" Everything went smoothly "
" No hassle. Staff very friendly and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by DAVID - 16 September 2020
" See above. That was the worst customer service experience I have had for a very long time. "
" My flights were moved from Gatwick to Heathrow and the times changed. I called the number on the booking confirmation a few days before flying to check that a change of drop off and pick up would be OK. He said to speak to the guys in Zakynthos on arrival. When we turned up I was met by a grumpy pair of men who scolded me for being late, called me a liar when I explained the phone call and told me how lucky I was that they kept the car for me. I had prepaid, so I would have expected them to keep the car or call me or email or something. Either way, I dislike being called a liar and I really don't like to be treated like a fool when I am a paying customer. The car I was fobbed off with was a mess. An old Nissan that had scratches on three panels, spongy brakes, no washer fluid, many rattles and useless wiper blades. I doubt it had been serviced for an age. The whole experience was disastrous. I will never use green motion again. "
Value for Money: 8 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 4
ZAKYNTHOS, GR - Reviewed by VLAD - 15 September 2020
" Good experience and nice car "
" Easy to rent , nice staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by RICHARD - 08 September 2020
" Company advertised as being on airport but we had to cross 2 busy roads. The car had mouldy seatbelts, Was given as petrol full but actually was 3/4 full. Terrible car hire "
" My credit card would t work so had to use my wife's, same account same credit card number but we were made to rebook the car in her name and was charged the full price again ( even tho my wife dosnt drive!) were given a 10 year old car which was not for for purpose "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 1
ZAKYNTHOS, GR - Reviewed by FRANCISCO - 07 September 2020
" Nice customer care service "
" Car in bad condition. AC poorly working. Unfriendly staff "
Value for Money: 5 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 4
ZAKYNTHOS, GR - Reviewed by JOANNE - 05 September 2020
" Clear instructions given about the hire car contract. "
" Very professional service, car was clean and well maintained. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by DAVID - 03 September 2020
" A really friendly & efficient service. The gentleman behind the desk was very helpful and couldn't do enough to welcome us. "
" A really friendly & efficient service. The gentleman behind the desk was very helpful and couldn't do enough to welcome us. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by TIMOTHY - 31 August 2020
" See above "
" We paid for additional insurance to fully cover accidental damage but were told on collection that we would have to pay the agent EUR1,000 in the event the car was damaged and claim back the payment from your office. This was not made clear to us on booking and should have been. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ZAKYNTHOS, GR - Reviewed by STANISLAV - 29 August 2020
" The fuels policy needs the special mention on the rental agreement summary page. "
" Everything was great except the scammy fuel policy. They give you the car half empty. If you return it with more fuel - that's it, the huge multinational company gets to keep the difference. I do not care if all companies in Greece do this. This policy is unfair to the customer and must be stopped. Less critical - the car's suspension was squeaky, and the tyres seemed to have too little grip. "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ZAKYNTHOS, GR - Reviewed by NICHOLAS - 27 August 2020
" Great little car. "
" Very easy. No problems "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by DANIEL - 25 August 2020
" Whilst I know about Hertz, I don't know about the Auto Europe brand. "
" Good service "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by IONUT GABRIEL - 24 August 2020
" Enjoyed my holiday "
" Dreat company "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by PAUL - 21 August 2020
" No real issues as such with booking through your website. However, you really shouldn't picture gleaming, brand new vehicles, when in actual fact they turn out to be battered old wrecks. For this reason, I probably wouldn't recommend you. Exploring Zante was my top priority, but I wasn't able to see half of it, purely because of the state of the vehicle. "
" The staff and premises were fine. My issue was the condition of the vehicle. I'm fully aware that I only ordered an economy car. I fully expected a low powered, small vehicle. What I didn't expect was a battered, old Fiat Panda. The gears were shot to pieces and loose. The was an internal handle missing above one of the rear doors. The lack of power was so evident that sadly I wasn't able to explore any of the higher parts of the islands as I had no confidence that the car would actually make it. Whilst driving, the engine sounded tinny and rattled, causing me concern that I could break down at any time. The condition of the bodywork was poor, with numerous bumps and dents. The rear bumper was broken on one side too. The steering and air con was good, however, and the road handling was sound. I don't believe I got value for money, though. Not just that, but to be forced to part with an 800 Euro deposit (which i'm still waiting for) was a joke. The car wasn't even worth 800 Euros. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 2
ZAKYNTHOS, GR - Reviewed by PAWE? - 20 August 2020
" . "
" . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ANDREW - 12 November 2019
" Positive experience overall. "
" Lovely car and very positive experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by KRZYSZTOF - 27 October 2019
" Expected vw polo, got suzuki baleno. Not too big deal, but it was weak and had some issues with hills. Anyway driving in Zakinthos is quite slow and car was mostly good enough. All services with the hire went smoothly and deposit paid back very quickly. Can recommend! "
" It is not just 50 meters from the terminal. It is across the road but in fact is not far. You have to mind to go there with all your luggages... "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by AMANDA - 15 October 2019
" Very smooth. "
" Very pleasant staff, thought the ferry insurance was rather expensive . Would be quicker if paperwork was printed ready for arrival. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by JANE - 14 October 2019
" Excellent t value easy to book "
" Excellent used Green motion many times always excellent value great car helpful staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by CLIVE - 12 October 2019
" Easy to deal with and good communication throughout. "
" Efficient and friendly staff. Easy access from and to the airport terminal. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by GRAHAM - 05 October 2019
" See above. "
" Only problem I had was the long walk around from the airport to the Green Motion office. We normally use companys that bring the car to the airport. We are going to Parga and Crete next year and will certainly look at Green Motion to hire a car . "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by DAVID - 03 October 2019
" See paragraph 3 "
" There was a substantial size crack in the windscreen, when i said i was concerned that the window could shatter, i was informed it wouldn't. Unfortunately only car available, and as we had no other means of transport, i felt i had no option but to take the vehicle. I understand their logic behind not repairing it, as the season would be over very soon and they would then complete all outstanding work. I don't agree, but there you go. I've used yourself numerous times, and Abby cars, with never a problem, the staff are very helpful and pleasant, but i felt i was over a barrel and had no option. This won't stop me using you again, but i feel i had to inform you in my feedback. The crack, or a system of cracks was fairly extensive about a fist size. There were also many many scratches and scrapes, which was pointed out to me. As i said the staff were excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
ZAKYNTHOS, GR - Reviewed by DAVID - 03 October 2019
" Awful. Truly awful ! "
" The older gentleman was being verbally abusive to female customer in front of me. She had a disabled child in a wheelchair and seeing her distress was awful, it turns out she was also a single parent ! I tried to intervene but the gentleman then became verbally abusive toward me and made me stand outside and wouldn't allow me to enter the building, all the while continuing his abuse to the young lady ! Disgusting behaviour! When I returned my car I asked if there was any confirmation paperwork and he just said no, turned his back and walked away ! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by MELANIE - 03 October 2019
" As above. "
" The manager and staff at Greenmotion were fantastic. Very welcoming and friendly and no problems at all during both collection and delivery. Would definitely use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by IAN - 03 October 2019
" Would recommend "
" Easy transfer "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ADRIEN - 01 October 2019
" All very smooth and good rate "
" Excellent experience all round from booking site through to rental "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by KEVIN - 29 September 2019
" Always book with Autoeurope "
" Faulty whiper blade. Windscreen dirty on inside "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by SIMON - 29 September 2019
" no problems "
" Good counter srvrice. Car was ok but had a few issues. Nothing major just a bit annoying. Speedy drop off "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by BRADLEY - 29 September 2019
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by GRAHAM - 26 September 2019
" Perfect from start to finish "
" Easy pick up and highly recommend "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ALAN - 25 September 2019
" Last year was fine had Enterprise Car,which was very good,the car that green motion gave me must have been ready to be retired "
" Car was very bashed about worst thing that affected my driving was clutch almost worn out that I didn't risk any steep hills "
Value for Money: 3 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 1
ZAKYNTHOS, GR - Reviewed by MONIKA - 24 September 2019
" Good "
" Nice & friendly people "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ZAKYNTHOS, GR - Reviewed by MARTYN - 22 September 2019
" It would be better if the directions from the airport to the pick up point were more accurate a small map would have helped "
" Easy to deal with but did not know we had the extra insurance "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ANDREW - 17 September 2019
" Brilliant experience and knocked holiday Autos out of the park. "
" Depy was excellent...great member of staff "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ZAKYNTHOS, GR - Reviewed by SIMON - 16 September 2019
" We requested to hire a car. We received the voucher number through but no car was confirmed. Despite a number of follow up emails asking for confirmation we were repeatedly told your 'partner' had not confirmed. We ended up arriving in our destination without a car and had to hire from the airport, costing us more. If you are unable to provide a service then you shouldn't suggest you can! "
" see below "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ZAKYNTHOS, GR - Reviewed by PHILIP - 14 September 2019
" Great experience booking through Auto Europe, very straightforward and easy. Highly recommend and will definitely use again "
" The staff were very friendly and took time to go over every aspect of the rental. The car was in excellent condition Making sure to point out any little marks or dents on the car (which you kind of expect for a rental) they also asked if I wanted to take photos as well. After reading many bad reviews of different rental companies, I would definitely use Alamo again after a great customer service experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by TIMOTHY - 11 September 2019
" The staff were friendly and efficient. "
" If I had to comment on anything it would be that the seat release straps were torn - other than that the vehicle was fine. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by COLIN - 04 September 2019
" Great "
" Very easy "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ZAKYNTHOS, GR - Reviewed by GAIL - 27 August 2019
" Over priced "
" The office was very fanatic when we arrived I had 2 bored teenagers with me and I had to rely on their patience A pre booked car should be dealt with quickly I was expecting a rep to meet us in terminal No one appeared, so I called number only to be told we had to drag luggage to offce, not far, but far enough in heat, when it wasn't what I was expecting We expected a Nissan Note There was one available outside the office yet they gave me a Hyandai which looked more basic but I didn't make a fuss as it was still a compact car, I assumed I expected fuel to be full to full but it was not. This makes it harder to return the car with the same fuel and you end up over filling The car only had a basic clean before we took it There were many scratches and small dents, it makes it difficult to check the car I did not feel the car was good value for money "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 6
ZAKYNTHOS, GR - Reviewed by RICHARD - 23 August 2019
" Despite having entered my flight times, it turned out that the car was due back hours before the flight was leaving so we got stung for another day. "
" Staff at counter officious and seeking to add on extra cost, which came to over £100. Made a fuss about matters which had not been a problem 2 years ago when we had used, and liked, them nor which have ever been a problem with any other car rental firm we have used. In addition, car was a really old Nissan with a nasty rattle which had us worried. The only old car in the parking lot. I reckon it was was worth less than the amount we paid to hire it! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 1
ZAKYNTHOS, GR - Reviewed by JONES - 07 August 2019
" Autoeurope is gr8 , greenmotion is rubbish "
" We were given a really old Nissan note and the condition of the car ruined what was a great holiday otherwise. Every journey with the car was stressful as we were afraid it'll break down any moment. We let them know the state of the car at the end and the guys at green motion didn't seem to be bothered. Avoid this company during busy times as they bring out really old cars that are just about mechanically functioning "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 1
ZAKYNTHOS, GR - Reviewed by ROBERT - 07 August 2019
" Vergy good. "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by JOHN DAVID - 06 August 2019
" Simple, easy to use and good value "
" Really easy, collected and dropped off on time at airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by GARY - 03 August 2019
" As above. Again I've spent time filling in this feedback but I am sure I will hear nothing back about my poor experience. "
" The car was old, very basic, not economical and not in particularly good condition. It was scuffed and marked on every corner. It didn't even have central locking, which led to me unknowingly leaving valuables in an unlocked car for a few hours. Not good value for money considering I chose this company particulaly to get a car in good condition. The staff at this Enterprise branch were uninterested, could not even muster a smile and did not seem to be enjoying doing their job. I guarantee this feedback won't be read and I am very sure I will not receive a reply about my experience with Enterprise/Auto Europe. "
Value for Money: 3 Efficiency of Counter Staff: 4 Expediency of Drop-off: 5 Condition of the Vehicle: 3
ZAKYNTHOS, GR - Reviewed by PETRU - 01 August 2019
" They didnt write that if you dont have credit card we need to pay extra 200 euro.it is the wors company "
" They are liar .and they take extra money for insurance. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ZAKYNTHOS, GR - Reviewed by PAUL - 29 July 2019
" not really got a problem with auto europe, just green motion. we won't be using them again "
" When we got there we was told we had to pay an extra 100 euros as we booked it with a debit card and didn't have a credit card, which, after a short argument, we reluctantly paid. The car we was given was an old fiat punto that had too many dents and scratches to count. The aircon hardly worked and the none factory radio that was stuffed into the dashboard didn't work at all. The car was returned on time on our leaving date [26/07/19] but I'm still waiting for the deposit of £350 to be returned to my bank "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 6
ZAKYNTHOS, GR - Reviewed by MURRAY - 19 July 2019
" Fast and easy "
" Friendly and helpful staff. Car a little tired for a premium rental brand "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by NICHOLAS - 12 July 2019
" Will use auto Europe again. Excellent "
" Excellent as always with Alamo / Enterprise. Brand new car, excellent service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by BASIL - 10 July 2019
" I had no issue with the car hire company just the car had its better days "
" I think it was great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ZAKYNTHOS, GR - Reviewed by ANDREW - 10 July 2019
" Stress free "
" Proficient and very friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by SARAH - 09 July 2019
" Used Auto Europe before and wouldn't hesitate to use them again. "
" Everything went smoothly and efficiently. Very pleased, only thing that could have been an issue was the diesel charge if returned empty. The car couldn't physically hold the amount of diesel we were asked to pay for. However, we returned the car fully fuelled, so avoided this. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by JANE - 08 July 2019
" As above "
" Very prompt shuttle service from and to airport not a new car but excellent condition high spec clean polite efficient staff and excellent price one concentrate had to sign a form on return which I did not have a copy of and should have queried this "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by NICK - 04 July 2019
" 18hr turnaround from booking to car collection was pleasantly uneventful. "
" A competent small operation. Personal shuttle on-demand for 5min airport transfer. Although we had no new damage / scuffs etc. on returning the car, Abby's quick check gave the impression that minor fair wear and tear would not incur penalty charges - unlike some bandits in the holiday rental business. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by GRAHAM - 30 June 2019
" mostly v good "
" collection not as described "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by DEREK - 27 June 2019
" As previously stated "
" Pick up and drop off were easy, the only issue was that the car wasn't as new as others I'd hired an d had a few nicks a and scratches here and there other than that it was fine. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by ALAN - 16 June 2019
" Excellent "
" Great service from start to finish "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ALAN - 09 June 2019
" Was ok but not great "
" Booked a Ford Focus but got a Hyundai i30 which size wise was ok but was very basic and not in great condition, several bumps and scratches, no water in windscreen washer "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 4
ZAKYNTHOS, GR - Reviewed by SIMON - 08 June 2019
" Easy booking competitive price "
" Green Motion did attempt to sell additional insurance cover which was not required as this had already been purchased from Auto Europe, I do believe some customers may have purchased this incurring a unnecessary additional expense. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by CHRIS - 04 June 2019
" I'm a repeat customer, that's always a good sign. Nice and easy process, good cars, helpful and efficient staff - will keep using Thrifty "
" I'm a repeat customer, that's always a good sign. Nice and easy process, good cars, helpful and efficient staff - will keep using Thrifty "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by NEIL - 30 May 2019
" Great all round.. The amount blocked on my credit card was returned within 3 days.. "
" Had a Micra for 11 days and was efficiently dealt with at pick up by an unfussy Spiros, next time I am in Zante Green Motion will be my choice.. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by DAVID - 28 May 2019
" Usually a nightmare in Zante but trouble free this year. Thank you "
" Old fiat panda with no air con but for what I paid I couldn't complain "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ZAKYNTHOS, GR - Reviewed by ERIC - 22 May 2019
" Having read bad reviews about Greenmotion I was apprehensive although I had used them before without problem. My fears have been laid to rest. This was probably the smoothest pick-up & drop off I have ever experienced, All at a very competitive price. "
" All went very smoothly. Car clean. No problems. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ANTONY - 20 May 2019
" Lovely staff and a trouble free rental "
" Smoove and pleasant "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by MARK - 18 May 2019
" Like I said cost me a lot more "
" I got charged another £168 when I got there "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 4 Condition of the Vehicle: 6
ZAKYNTHOS, GR - Reviewed by ADRIAN - 17 May 2019
" Pick up arrangements ok but communication between Auto Europe and Hertz woeful. "
" You did not supply the car I ordered and paid for. I ordered an automatic but this was clearly not communicated to Hertz who provided the car as I was given a manual and informed that they had not been told about my requirement for an automatic. I am very dissatisfied and will be complaining formally to you about this. "
Value for Money: 2 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by MICHAEL - 14 May 2019
" Positive experience "
" Friendly staff, no queues, good service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by MICHAEL - 02 November 2018
" No problems at all with pre booking the vehicle "
" this is the highest excess charge (806 euros)I have ever paid anywhere in the world and also this is not returned at the end of the hire period but within 2 weeks after the start of the rental period. This should not be taken out of the customers account unless there is is very good reason as the terms of the hire agreement state. I will wait until I get this amount back before I make any further comments. Mike jones "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by COLIN - 29 October 2018
" Great - many thanks. "
" No complaints - everything went fine. The only suggestion I'd make is to provide info about the GoldCar location - I had to ask staff at the airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by IAN - 21 October 2018
" Prior to this experience we have been regular users of Auto Europe for price and quality, but whilst we wouldn't say avoid Auto Europe as they have a very good track record, we might start to look at other options. "
" Our voucher said that we would be met at the airport but there was nobody to meet us and in the end we made our way over to the office which was right on the edge of the airport. Once we got there staff were very efficient but it's a shame the instructions on the voucher were inaccurate. The car was very poor quality - the central locking failed after one day and the general condition was very poor (one of the front tyres nearly bald). On return, staff said that we should have come back and swapped the car but this would not have been convenient, and we also feel the car should never have been rented out. It was off-peak so it should not have been difficult to find a decent car. Apart from that staff were very helpful and efficient on pick-up and return. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 3
ZAKYNTHOS, GR - Reviewed by LUKASZ - 07 October 2018
" Was booking VW Up on the web site but when arrived I was given a 10 years old Fiat Punto. The car was very worn. Could not go up the hill in second gear only in the 1st with only two people and AC off. Will never use Green Motion again. "
" Was booking VW Up on the web site but when arrived I was given a 10 years old Fiat Punto. The car was very worn. Could not go up the hill in second gear only in the 1st with only two people and AC off. Will never use Green Motion again. "
Value for Money: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
ZAKYNTHOS, GR - Reviewed by ZOE - 30 September 2018
" Poor. "
" You advertise this as on airport, but it wasn't. If like us you have lots od cases, it's vurtulally impossible to get around and accross abusy dual carraige way. Thank God we werebeing collected as they loaded up and met us there and drpped us off again at departures. With all of the extra insurance this was nit a good deal, more like a tourist trap. Would not use again, should have just gone with Avis. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by DAVID - 25 September 2018
" Car engine struggled up the steep hills. "
" Front number plate was missing, was told police had been notified and if stopped to show hire agreement. Luckily not stopped so I did not have to the inconvenience. Car should really be 100% legally Road worthy. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 6 Condition of the Vehicle: 9
ZAKYNTHOS, GR - Reviewed by BARRY - 23 September 2018
" We reserved a Jeep Renegade and were given a Dacia Duster. I didnt know at the time but this car was nowhere near an equivalent. It was cheap rubbish !! "
" We reserved a Jeep Renegade and were given a Dacia Duster. I didnt know at the time but this car was nowhere near an equivalent. It was cheap rubbish !! "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by DARREN - 21 September 2018
" See above comment, I will be writing to autoeurope to demand a refund! Shambles of a company. £269 deducted for a car that would not be given at the rental counter, customer service were only interested in making me do a new booking and charging me another £200 for a lower spec car. I will be writing to an ombudsman about my experience. "
" Autoeurope have robbed me of the full cost of car hire when a car was not provided to me. Upon arrival I did not have a credit card only a debit card. When asked to put my partner in the rental and use her card we were refused. When cash was offered for the deposit we were refused. Upon calling autoeurope they informed me they would not provide a refund and that I would have to make a new booking in my partners name as she has a credit card for deposit. Absolutely joke, daylight robbery taking the full cost of the rental. What a wonderful start to a holiday! I was forced to go and rent another car directly with another company, I would never use autoeurope or Alamo ever again , a complete scam! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ZAKYNTHOS, GR - Reviewed by CHARLES - 19 September 2018
" Everything fine EXCEPT for deposit. Paid 806 euros which Green Motion said would take 21 days to be refunded following car return; they said this was outside their control but a stipulation of Auto Europe. This sort of delay is UNACCEPATBLE "
" Cheerful and courteous; however, although 2 staff and 2 terminals, could only deal with one client at a time due, I believe, to not being able to use second terminal when first already in use. with one person already being dealt with, it took 45 mins to get 2 cars for friend and myself. "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by DEBORAH - 16 September 2018
" Car was great and the best we have hired in the last 7 times in Zante, will use Alamo again "
" A bit slow at the start as Staff were covering two offices therefore there was a long wait. other than this very satisfied. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by JOEL - 12 September 2018
" Ok no more "
" I found the insurance costs quite prohibitive "
Value for Money: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by LEONIDAS - 30 August 2018
" Auto europe does well, Goldcar is bad "
" Bad service, they actively try to charge you extra, although they are based at the airport they do not offer out of hours drop off. "
Value for Money: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 3 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by DAVID - 23 August 2018
" As above "
" The extra charges outlined to you only when you go to pick up the car leave a bad taste in your mouth - leaves a dishonest feel surrounding the transaction. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ZAKYNTHOS, GR - Reviewed by PIERS - 14 August 2018
" All good. "
" New car as advertised model. V friendly. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by PETER - 01 August 2018
" The whole process was easy and efficient. "
" Easy from start to finish. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ZAKYNTHOS, GR - Reviewed by SYDNEY - 15 July 2018
" I booked the car through a comparison site. I often book a hire car when on holiday and travel throughout Europe and long haul. Therefore I am aware that the car hire includes basic adequate insurance which has a substantial excess. On this hire, I chose to purchase excess insurance in the UK because of the recent change in the law and the increase in the excess amount which on this occasion amounted to more than £1,500.00, just about the same price as my weeks holiday in Zante. I went through completing the process of the hire in your office and then navigated the upgrade insurance conversation with your representative. To my utter amazement and disgust I was told that the vehicle was not insured! The young woman stated that the arrangement made with the hire of the car was a "product", it was not "insurance", and that in order to be insured I would have to buy the cover! This is grossly misleading and unacceptable. It is lying to customers and I will NEVER, hire from you again. Although I was aware that I was well covered, in the back of my mind was the unprofessional misleading approach of your member of staff who was witnessed saying this by all other members of the team in your office without correction and so I lost trust in the integrity of your company and worried the whole week about returning the car and what other tactics GOLDCAR may come up with on its return in order to get money out of me. This deterred me from exploring the island as I might if I felt more comfortable and confident with my hire. I will be publishing this information on trip advisor to warn others of the scare tactics of your staff. "
" I booked the car through a comparison site. I often book a hire car when on holiday and travel throughout Europe and long haul. Therefore I am aware that the car hire includes basic adequate insurance which has a substantial excess. On this hire, I chose to purchase excess insurance in the UK because of the recent change in the law and the increase in the excess amount which on this occasion amounted to more than £1,500.00, just about the same price as my weeks holiday in Zante. I went through completing the process of the hire in your office and then navigated the upgrade insurance conversation with your representative. To my utter amazement and disgust I was told that the vehicle was not insured! The young woman stated that the arrangement made with the hire of the car was a "product", it was not "insurance", and that in order to be insured I would have to buy the cover! This is grossly misleading and unacceptable. It is lying to customers and I will NEVER, hire from you again. Although I was aware that I was well covered, in the back of my mind was the unprofessional misleading approach of your member of staff who was witnessed saying this by all other members of the team in your office without correction and so I lost trust in the integrity of your company and worried the whole week about returning the car and what other tactics GOLDCAR may come up with on its return in order to get money out of me. This deterred me from exploring the island as I might if I felt more comfortable and confident with my hire. I will be publishing this information on trip advisor to warn others of the scare tactics of your staff. "
Value for Money: 4 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ANASTASIA - 12 July 2018
" No comment. Next door car rental was much much better! Had to get car from them. "
" Very rude staff at the desk. Never ever again! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ZAKYNTHOS, GR - Reviewed by JOHN - 11 July 2018
" i have used you before but this time was very disapointed "
" ordered car was not avaliable , credit card machine didnt work , took almost 1.5 hours to get a car which then had to be washed overall very disapointed "
Value for Money: 3 Efficiency of Counter Staff: 2 Expediency of Drop-off: 9 Condition of the Vehicle: 6
ZAKYNTHOS, GR - Reviewed by RODNEY - 07 July 2018
" easy booking and good service by the provider "
" excellent service at desk and good new car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by EUGENE - 07 July 2018
" As a doorway to car hire for our holidays I usually find Auto Europe satisfactory. "
" This is our third time renting from the Zakynthos branch of Green Motion. The staff are friendly and efficient, the cars are clean and in good condition - particularly this most recent hire, when the car exceeded expectations. We visit Zakynthos quite frequently, and are likely to use Green Motion again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by MARCUS - 27 June 2018
" Scary insurance! Plus the Fiat 500 is totally unsuitable for the roads (hills) in Zakinthos. I hardly got out of 1st and 2nd gear. It needed a gear in the middle of these two. "
" The staff at the collection centre were very pushy in trying to upsell my insurance. They told me my inclusive insurance was of little or no value in terms of protecting me from financial risk. Why is their insurance so complicated, with every item on the car listed separately... wing mirrors and so on. It's ridiculous! I wanted peace of mind and they tried to add another €155 to the cost, in which case I would of been better iff going to AVIS or Hertz. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 5
ZAKYNTHOS, GR - Reviewed by FRANCIS - 20 June 2018
" Overall satisfied and would use again "
" Car good, good price. A little slow booking in due to queue, so would be good if there had been two people on desk. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by THOMAS - 12 June 2018
" no problems at all. "
" no problems "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by JANE - 29 April 2018
" Best hire company we have used for a long time will definitely use again "
" The only downside was crossing the road to get to the office this time of year and knowing the airport it was OK but this is a main road and will soon be a very busy road . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by EDWARD - 21 June 2015
" No one to meet us in the airport as agreed. No Jeep available on the day we arrived, given Jeep on day 2 no radio in it and the roof clips were broken hence we could not secure the Jeep was told by the manager he was giving us 40 in free fuel for the inconvenience only got 20. All in all very disappointed "
ZAKYNTHOS, GR - Reviewed by SIMON - 18 June 2015
" I booked online and my payment was taken . When my confirmation came through the flight times were wrong and when I emailed to correct them they took another payment which was refunded. "
" my confirmation said I would be met at the airport with car, No one came I had to go to the enterprise office to collet car, I booked a small 4door corsa type car was given a 2 door coupe which was changed all of which took nearly an hour by the time we left all other passengers were long gone the attitude of the staff was Blasie to say the least . I also paid for excess insurance which was not clear on the paperwork I was given in the office and had to clarify again "
ZAKYNTHOS, GR - Reviewed by KARL - 17 June 2015
ZAKYNTHOS, GR - Reviewed by SEAN - 13 June 2015
" Very pleasant staff, clean and tidy car, Hyundai i30, which did the job in comfort. thank you "
ZAKYNTHOS, GR - Reviewed by LISA - 13 June 2015
" Perfect and really good price. Easy website & good customer service "
" Ok car supplied, but shabby and broken boot lock. Green motion were not at the airport to meet us and we had to call them and wait 30 mins in the heat of the day for them to arrive "
ZAKYNTHOS, GR - Reviewed by REGINALD - 12 June 2015
" very satisfied with the car hire experience except no one to meet me in arrivals hall "
" Very satisfied with enterprise once i found them outside of airport instead of in arrivals hall as arranged "
ZAKYNTHOS, GR - Reviewed by MARK - 09 June 2015
" Felt pressured to take addition insurance to cover excess which was refused and the car was found to have lots of damage. "
ZAKYNTHOS, GR - Reviewed by ANTHONY - 31 May 2015
ZAKYNTHOS, GR - Reviewed by BARRY - 30 May 2015
" Auto Europe very informative about car hire i have used the company many times "
" The car very good the only problem i had i was told the representative would meet us in the arrival hall of the airport but there was no one in the hall so i asked where the enterprise office was and was told it was out side the airport easily found its a pity though i wasn't told from the begining i did phone auto Europe before departure and they still confirmed i would be met in the arrivals hall so the information needs to be rectified "
ZAKYNTHOS, GR - Reviewed by SHAUN - 28 May 2015
ZAKYNTHOS, GR - Reviewed by MARTIN - 25 May 2015
ZAKYNTHOS, GR - Reviewed by TOM - 21 May 2015
" It would be useful to make it clear one will need a credit card or some method of payment (depending on the cover purchased - we needed 600E extra - as a guarantee which was unexpected) "
" arrived earlier than arranged (we had no large baggage to check out) so it was a short walk to the unit off the airport. Car in good condition - exactly as expected. Checked out quick, and left it there very speedily. "
ZAKYNTHOS, GR - Reviewed by MARY - 11 May 2015
" Charged more than the on line quote as they could not provide car are rate quoted "
" excellent service provided hasel free "
ZAKYNTHOS, GR - Reviewed by MICHAEL - 05 November 2013
" Excellent service and very helpful staff who know what they are doing should you change your plans "
" Excellent service, car is always ready on time and presented well, again staff are very helpfull "
ZAKYNTHOS, GR - Reviewed by JOHN - 29 July 2013
" Straightforward booking process "
" All ok but booked a small car and ended up with an older Hyundai i30 which was bigger than we were expecting. Felt obliged to take out excess waiver option paid in cash !!!. Car was damaged on pick up so this could have been an issue if extra cover not taken. Happy overall but some reservations. "
ZAKYNTHOS, GR - Reviewed by MARTIN - 27 July 2013
" Easy to use website, no problems "
" The car was a bit old and tatty (Ford Focus with 62K miles), however it was larger than the class of car we originally booked due to the availability that week,. which was better for us as we had quite a lot of luggage Although the rep took my mobile number and said he may need to contact me in case they needed to swap to a smaller car. We had. no problems with the pick up, but the drop off was a bit strange ,I was asked to " leave it in the airport car park (unlocked) with the ignition key under the passengers mat" This concerned me, what if it were to be stolen between me dropping it off and it being collected by national? "
ZAKYNTHOS, GR - Reviewed by RODNEY - 04 July 2013
" No problem other than your car provider in Zakynthos.. "
" Car was old (circa 100,000 km on clock) Not well maintained eg constantly slipped out of 2nd gear. Poor valet at pick up. As regular visitors to Zakynthos would not use Auto Europe if same car suppliers were your agents on the island. We also spend time in Cyprus but would be wary of your poor grade suppliers if this standard is the norm. Do you check them before offering contracts? "
ZAKYNTHOS, GR - Reviewed by MURRAY - 19 April 2013
" Simple and easy. Regular customer. "
" Personal contact good. Vehicle in safe but poor condition - exhaust / suspension rattles, scratches / dents, etc. "
ZAKYNTHOS, GR - Reviewed by GRAHAM - 26 June 2012
" An excellent service was provided, would definitely recommend. "
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