ALAMO BY ENT FINLAND Car Rental Reviews

HELSINKI, FI - Reviewed by BEATRICE - 26 August 2025

" n/a "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

HELSINKI, FI - Reviewed by PATRICIA - 20 July 2025

" Super efficient. "

" Super efficient service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HELSINKI, FI - Reviewed by CHRISTOPHER - 04 June 2025

" Good easy experience "

" Very smooth experience, no issues. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HELSINKI, FI - Reviewed by SUSAN - 02 June 2025

" Everything went very smoothly. No problems at all and a very easy pick up and drop off at Helsinki. "

" Everything went very smoothly. No problems at all and a very easy pick up and drop off at Helsinki. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HELSINKI, FI - Reviewed by PAUL - 23 March 2025

" Long wait for collection and charge for damage which I feel is excessive. Also car was old and not what ordered. "

" Long wait for collection and charge for damage which I feel is excessive. Also car was old and not what ordered. "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 5

HELSINKI, FI - Reviewed by ROGER - 13 July 2023

" Great way to compare airport pick-up rates and types of vehicles. I have used Auto Europe twice now and the service has been excellent on both occasions. "

" Very efficient service. The vehicle was clean and everything worked perfectly. Very smooth, effortless pick-up and drop-off procedures. Will definitely use Alamo again after my experience of the last two hire periods. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HELSINKI, FI - Reviewed by KATRI - 02 January 2023

" Easy to book. Everything was as advertised "

" The staff member at the counter was very polite but could not answer my questions about the winter tyres or heating in the car. He referred me to the car park colleague but there was nobody there. Also in Helsinki Airport I would have expected him to be able to speak Finnish. It's very odd that as a Finn I have to speak English in Finland "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HELSINKI, FI - Reviewed by KRISHNA SANTOSHKUMAR - 13 October 2022

" Booking process was smooth and had no issues at all. I did find some other websites (for eg. Discover cars) which were slightly cheaper than autoeurope, however they dint have an option to buy cancellation insurance. In todays time when flights get delayed and cancelled, I feel it is essential to have a cover. Also Autoeurope has a local phone number where you can speak to their customer service personnel(and not a chatbot/messaging service) in case of issues. All in all, I will use their service again. "

" Everything went fine except finding drop off parking spot was very difficult. It would be great to receive better instructions for drop-off and sign boards to guide at the parking place. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 10

HELSINKI, FI - Reviewed by MICHAEL - 10 August 2022

" Vehicle had already done 60k, had a 'quirky' issue with stop / start & had no USB charging ports - seemed 'tired & old' for a hire car. "

" I was suprised to be provided with an 'old' Mokka as I wouldn't have thought was in the same bracket as what I'd ordered & paid for = dissapointed. "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

HELSINKI, FI - Reviewed by ROGER - 03 August 2022

" Easy website to negotiate and book and a good range of vehicles. "

" Excellent service and very good, clean vehicle. Would definitely rent from Alamo again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HELSINKI, FI - Reviewed by ANNE - 02 June 2022

" I almost always use autoeurope and I am very happy with the service. "

" Only one staff member at the counter who was doing a booking on the phone. So not quite the "you can go straight to your car if you check in online before you arrive", but once she was available, all was swiftly arranged. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HELSINKI, FI - Reviewed by RAY - 27 August 2021

" A simple process and happy with the vehicle. "

" Car hire is expensive in Finland regardless of when the vehicle is hired. The parking assist required servicing during the rental period. It wasn't an issue with the car but was a little disappointing that it wasn't available. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

HELSINKI, FI - Reviewed by SALIK - 28 October 2019

" Brilliant!! Excellent service all around! "

" Brilliant!! Excellent service all around! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10