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ALICANTE CAR HIRE REVIEWS
Car hire reviews in Alicante
Idylically laid out beneath its magnificent castle, Alicante is a picturesque seaside town and a very covenient gateway to the Costa Blanca tourist region. Besides its popular tapas bars and vibrant night-life, there's much to see and do in this charming coastal capital. The first thing most visitors do is take a leisurely walk (or the lift) up to Santa Bárbara Castle to enjoy some of the finest views of the city. This is often followed by an appetising al fresco meal at one of the many eateries lining the town's bustling La Explanada promenade alongside the harbour. After tanning yourself on one of Alicante's fine sandy beaches, it's time to visit the award-winning archaeological museum (known as MARQ), which recounts the city's fascinating story going back to pre-history.
With almost seventy years' experience in the car hire industry, Auto Europe is by far the best choice for your car hire in Alicante. As one of the world's leading vehicle rental companies, we currently operate in over 24,000 locations in more than 180 different destinations, including all the top pick-up points in the Costa Blanca region of southern Spain. We also offer our customers the lowest rates in the market and the widest range of cars, from low-cost/economy categories to the most luxurious vehicles available. With Auto Europe, you can pick up your car hire at Alicante Airport or any of our convenient locations in the centre of town. Check out the most recent car hire reviews in Alicante below to see what our customers think about their travels with us in and around Alicante.
AUTO EUROPE ALICANTE, SPAIN Car Rental Reviews
Average Rating for Auto Europe Alicante:
ALICANTE, ES - Reviewed by JOHN - 25 November 2020
" Overall quite pleased but the drop off process was not easy to navigate as we had an early flight before the Enterprise Office was open and had to leave the car at Aquacar Parking (away from the terminal building) "
" I should like to praise Victoria who was the lady who collected us from Alicante Airport long after the office had closed and was very patient and understanding. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ALICANTE, ES - Reviewed by SOHAN - 24 November 2020
" Fantastic "
" All ways the best "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by GARRY - 05 November 2020
" A very good overall experience. "
" Got a very nice free upgrade due to a lack of cars of the class I'd reserved. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PETER - 30 October 2020
" No problems "
" No problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ANTHONY - 29 October 2020
" As Above "
" This was not the first time I have hired from Centauro and it will not be the last, Brilliant service to date no complaints at all, all staff brilliant and as soon as we are able to travel again and I need a vehicle I will be doing so with Centauro. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by RICHARD - 26 October 2020
" Easy to cancel and rebook "
" Staff polite, car choice great , price good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by KEITH - 17 October 2020
" Fine and overall good value. "
" In the main very good. The desk person was very polite and efficient, the car return process was simple and no issues. The car was well worn with a number of dents and dints with 45k kilometres on the odometer, but drove ok.. All in all good value for money. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ALICANTE, ES - Reviewed by MICHAEL - 16 October 2020
" Very reasonable price "
" Ok staff "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by MARTIN - 12 October 2020
" Very efficient and reliable. No fuss just good deals. "
" Quick and efficient with good product. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by GARRY - 04 October 2020
" Very professional and easy to used "
" Good customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by JENNIFER - 01 October 2020
" I always use autoeurope "
" Perfect size car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ALICANTE, ES - Reviewed by J. - 14 September 2020
" I could not ask for any more Auto-Europe and Centauro will always be my 1st choice everytime. "
" 1st class experience again.....Thankyou "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by BRIAN - 01 July 2020
" Easy booking, my experiences are all very good, reliable company. "
" Easy peasy experience, luckily I booked a while ago at sensible prices, now the option is buy an e scooter for the price of a two week rental. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by JAMES - 16 March 2020
" From booking to returning vehicle it's always been A1 service. "
" I am delighted with Centauro in everyway that's why I keep going back to Auto-europe and Centauro 4/5 times a year. J.Gillan "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by CHARLES - 09 March 2020
" Auto europe; ? Excellent. "
" Very good except for a little pressure in buying extra insurance, which I declined. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by RICHARD - 08 March 2020
" Ok "
" The inside of the car could have been clean Steering wheel gear nob door where sticky not cleaned "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ALICANTE, ES - Reviewed by PETER - 08 March 2020
" Would use again....no problems from start to finish "
" Fast check in and check out. Friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by DANNY - 21 February 2020
" Happy with entire booking. "
" Pleased with price and service provided. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by SOHAN - 11 February 2020
" They are very good and fast fantastic "
" Fantastic "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by JOHN - 08 February 2020
" As long as you book full cover with no excess, it's great. "
" A bit of a wait, as we were eager to collect the the car. But not too bad. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PHILIP - 05 February 2020
" No problems "
" No problem "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by LESLEY - 04 February 2020
" We have booked through Auto Europe for the last 8 years. They are very competitive, easy to deal through and the app is excellent. "
" The staff were very pleasant and professional. We travel frequently to Spain and always used a competitor, up until now that is. From now on we will be using Centauro . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ERNEST - 02 February 2020
" Auto Europe provided the best price and is always my first option when looking for car hire. "
" Satisfactory. Despite reading mixed reviews about Goldcar, I have had no problems and will definitely use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ALICANTE, ES - Reviewed by JOHN - 29 January 2020
" Excellent with the respect to the price of hire and the standard of the car. "
" No real complaints, had to clean the car windows inside. The receipt and return procedure was as it should be, without any hassle. Hope it stays that way. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by FRANK - 16 January 2020
" very good "
" very quick service. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ALICANTE, ES - Reviewed by DENNIS - 09 January 2020
" car was to small to what I ordered I think next time I would rather go to booking desk rather than do key drop, as I got a car that I never ordred "
" vehicle was a lot smaller than i ordered, with do key drop i had no choice to change car very disapointed. "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by DALE - 08 January 2020
" we had no issues with the company or the vehicle provided will definitely use again in March on our next visit to Alicante "
" Used this company for the first time we found everything very easy from start to finish "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by DARREN - 04 January 2020
" Very easy to find perfect deal "
" All perfect, only vehicle we received would be never classified as SUV for 5 people. 2 adults and baby car seat on the back seat were totally squashed! No space to even move. But over than that collection went perfectly smooth. Spot on! "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
ALICANTE, ES - Reviewed by MICHAEL - 01 January 2020
" First class! "
" The second time I have used ClickRent. They are excellent - the shuttle to and from the airport is prompt and the staff are superb. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ROGER - 11 December 2019
" Easy app. Good prices . Excellent service should I need to call "
" Our car hire company of choice. Tried so many over the years and so so glad we use Centauro "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by DIRK - 09 December 2019
" Smooth pick up and drop off will use again "
" Excellent service no hassle for additional insurance etc "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by LYNETTE - 05 December 2019
" Would recommend. "
" Really good experience, only negative was the long queue to pick up the vehicle on arrival. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ANTHONY - 02 December 2019
" Very helpful information regarding the pre-pickup and on hand to provide support if needed (which we didn't) for the period of hire. "
" A smooth experience from start to finish with no waiting around. Friendly, efficient staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by FREDERICK - 22 November 2019
" Overall very good "
" Everything was very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ROGER - 03 November 2019
" I have used autoEurope twice now, no concerns at all, I will carry on using them until I get any problems. The website is easy to navigate and you get an email reminder a few days before you travel. "
" Booked the car with full insurance so there wasn't any extra pressure to buy things you don't want! A bit of a wait at the desk to get the car but dropping off was a breeze. Having the car with full insurance definitely speeded up the collection at the desk and dropping it off because it doesn't matter if there is any damage. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by DAVID - 02 November 2019
" Very good, nearly new car "
" Good service , only drawback the wait to check in at the counter "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ROY - 01 November 2019
" Perfect "
" Excellent as usual "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PETER - 31 October 2019
" satisfied "
" satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by MARK - 29 October 2019
" Easy booking and the free additional driver has been a superb addition. "
" I've now used Record a few times, although I've had to queue a while to be seen, it's been great once I was. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by CHRISTINE - 27 October 2019
" Excellent value for money "
" Excellent as usual "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ALICANTE, ES - Reviewed by BRIAN - 27 October 2019
" All ok "
" All in all the car was what i wanted and was ideal for my holiday "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ALICANTE, ES - Reviewed by DAVID - 26 October 2019
" Easy to find a car for the right price "
" They are a excellent company to deal with efficient friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ADRIAN - 24 October 2019
" Nice simple to use website .... "
" Very good. I had heard how they would try to sell me extra insurance, the man on the desk kept saying I didn't need it! (I had taken out their zero excess policy through auto europe) I couldn't find a single scratch or mark on the car. Half the price of what I usually pay to hire a car at that time of the year. "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by DAVID - 24 October 2019
" Excellent rental. Good price we always use AutoEurope "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by IAN - 23 October 2019
" would defintley use centauro again "
" very good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by DAVID - 16 October 2019
" The car was perfect for our golf trip. "
" No problems at all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PETER - 14 October 2019
" good "
" good "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 4
ALICANTE, ES - Reviewed by MICHAEL - 14 October 2019
" All good, no problems "
" We had an upgrade vehicle which we were pleased with. Pick-up and drop-off were good. Fuel refund was prompt. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by WILLIAM - 14 October 2019
" Very easy Staff very helpful "
" Excellent car would take it again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by CLIFFORD - 14 October 2019
" I was given a Mercedes when I reserved a Volkswagen. What a surprise and a joy to drive. "
" I have used europecar before many years ago. I remember I had good service then and I was pleased that the standard has improved, with technology obviously. If I rent a car abroad or in the U.K again it will be with Europecar. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ALICANTE, ES - Reviewed by STEPHEN - 11 October 2019
" Whole thing was very civilised "
" Perfect "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ALICANTE, ES - Reviewed by SCOTT - 09 October 2019
" Excellent all round "
" Excellent friendly staff, good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by WILLIAM - 09 October 2019
" Had a few rentals with Auto Europe all been problem free "
" Very easy pick up took only 10 mins "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by CLIVE - 04 October 2019
" All good thanks "
" Friendly efficient staff and check-in and return. No problems at all with anything. Car was virtually new. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PEADAR - 02 October 2019
" Everything went very well will us again "
" Everything went well, no problem recommending Record or using them again myself "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ALICANTE, ES - Reviewed by TREVOR - 30 September 2019
" overall acceptable and reasonable value. "
" It was ok. Staff very friendly and efficient. Car a bit tired. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 6
ALICANTE, ES - Reviewed by JONATHAN - 29 September 2019
" Very satisfied "
" Efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ALICANTE, ES - Reviewed by IAN - 23 September 2019
" Very easy to book, all information clear and helpful. "
" Apart from a short queue to collect the car all went well, this is the second time I have rented with Record and will do so again, cars are clean and in very good condition, staff friendly and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by GRAHAM - 22 September 2019
" Good price for comp insurance no add ons etc @ check in desk "
" All good will use you again in June 2020 good price no hassles @ firefly check in desk "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by SOHAN - 22 September 2019
" Fantastic "
" Yes l would. Fantastic "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by GORDON - 21 September 2019
" All good, but still room to improve. Generally 8/10 "
" Always ok,quite slow pick up and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 6
ALICANTE, ES - Reviewed by GLYN - 21 September 2019
" All the booking pick up and return was as smooth as could be. "
" Counter staff we're smashing. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by DIANE - 19 September 2019
" No hard sell at pick up fantastic! "
" Very smooth pick up and return "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ANDREW - 18 September 2019
" Very good prices "
" Fast service, smooth process "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by CATHERINE - 18 September 2019
" Good service providing all the needed cover "
" Helpful staff, no hard sell of unnecessary insurance, quick and efficient return of car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by DAVID - 14 September 2019
" For what we paid very satisfied "
" Good value "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by KEITH - 14 September 2019
" Fine as ever "
" Included zero excess is very attractive "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ALICANTE, ES - Reviewed by STEVEN - 14 September 2019
" Excellent "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by MARTIN - 14 September 2019
" Centauro always give a pleasant experience when hiring a car. This is not always the case with other car hire firms. We drove a Focus ST around Spain for 10 days for £17.00!! Try getting a push bike for half a day for that price in the UK. "
" I really like Centauro! I always feel valued and had an excellent car for our visit to Spain. Highly recommended! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by FIONA - 13 September 2019
" A lovely car at a very reasonable price, and no hassle at any stage "
" The whole process was easy and smooth and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PAUL - 07 September 2019
" A fair price and good service. "
" A fair price and great service. Very pleased will definitely use Record again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ANDREW - 05 September 2019
" Completely hassle free "
" Quick and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by WARREN - 03 September 2019
" Competitive pricing. Full to full fuel policy. Good 3 tier insurance options. Easy to navigate website. Friendly staff. Value for money and clear pricing. "
" First rate, friendly efficient and expedient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PATRICK - 03 September 2019
" Overall very impressed "
" Plenty of staff at pickup point, car was excellent, very good value. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by STUART - 02 September 2019
" Definitely recommend "
" Very efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by EGIL - 01 September 2019
" Overall (so far) very please with every aspect of my car rental (Auto Europe and Record) in Spain in August. "
" For all the write-up on rip-off in Spain, this one delivered - both Auto Europe and Record. I forgot to fill up on fuel and Record charged a fair amount for the missing petrol. Overall excellent e]service by Record and "no nonsense". Very happy with the rental and will definitely seek out Record again, where possible. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ROSEMARY - 26 August 2019
" Easy quick and cheap "
" Very good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by KENNETH - 25 August 2019
" Great service e "
" Great service,short wait for return to airport "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by TIM - 19 August 2019
" Ease of booking and best value for money after exhaustive inline comparisons. Would recommend, and use again. Many Thanks "
" Short wait for collection and excellent car which was actually a Hertz car. Particular car booked unavailable but was given a free upgrade. Customer service at Thrifty desk was superb. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by SUSAN - 14 August 2019
" Have been using autoeurope for about 5 years with no problem, will continue to use and recommend "
" Easy to use website & excellent price. No hassle from rental firm, collection was easy with no waiting , car returned out of hours and no extra charges incurred. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by JACQUELINE - 13 August 2019
" Quick & efficient. It took a bit of time however for a representative to check the car on its return but overall a good experience. "
" Very polite & helpful staff. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
ALICANTE, ES - Reviewed by RUSSELL - 10 August 2019
" Swift service and good car "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ROSSLYNNE - 06 August 2019
" Excellent service "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by TREVOR - 03 August 2019
" will hire again "
" the car was fantastic clean/tidy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by CHARLES - 27 July 2019
" would gladly recommend "
" Long wait to collect car due to how busy they were but over all excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by IAN - 24 July 2019
" Nice easy car hire at a fair price "
" Easy new system to get yr car, no queues, friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by JAMES - 21 July 2019
" highly recommend "
" Polite friendly staff . efficient service obtaining and returning car. Good quality rental car without any added hard sell or un-necessary extra charges. Ist Class service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PAUL - 19 July 2019
" Very good "
" My only little issue is I think you should have more than one bus taking people back and for the airport or get a bigger bus other than that very good I've been looking for a company that doesn't charge silly prices for there extra insurance so well done "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by IAN - 18 July 2019
" Have used Auto Europe at least five times a year for the last six years and have found this to be the best car hire broker on price and efficiency when, on occasion, I have had to cancel a booking. "
" Very happy with everything from the counter staff, car pick-up and efficiency of being dealt with at drop-off. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ALAN - 17 July 2019
" No issues, all went well "
" No problems encountered, just slightly slow returning my deposit for the insurance excess. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by MICHELLE - 16 July 2019
" Would definitely use again "
" Easy and well organised "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by DEREK - 14 July 2019
" Excellent "
" No problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by TRUDI - 12 July 2019
" Overall everything was great, will definitely use again, and hope that every time I use them, it will be of this standard "
" Everything went to plan, reception attendant was very helpful and so was drop off attendant, can't fault them at all "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by MARK BAXTER - 12 July 2019
" Great prices and ease off booking "
" Great collection service, friendly staff, condition of the car was outstanding. super easy to drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by WILLIAM - 12 July 2019
" Everything went well with no hassle or holdups "
" Very efficient and good staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by WILLIAM - 12 July 2019
" Very good, would definitely use again, can't fault. "
" Very good service with no issues at all. I felt I was dealing with a quality company. Gives you confidence when hiring a car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by DAVID - 12 July 2019
" From start to finish excellent "
" From start to finish excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by JOHN - 11 July 2019
" Was wary after dealing with the collection but overall it was a very pleasant experience "
" On arrival tried to force me to buy excess insurance as the insurance I had obtained from you was not adequate. I refused. At the drop off the staff were brilliant and the deposit was removed from my credit card before we departed the airport "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by MARK - 08 July 2019
" good "
" good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by JOHN - 30 June 2019
" Good experience, car perfect for our needs "
" Excellent service, counter staff good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by NORMAN - 24 June 2019
" ok "
" ok "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by STEPHEN - 23 June 2019
" Excellent service and friendly efficient staff. "
" I always use Centauro as I have found the cars to be of a good standard and staff helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by GORDON - 23 June 2019
" Good all round experience, will use again. "
" All good, fast and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by JOHN - 22 June 2019
" excellent service "
" excellent service "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PETER - 18 June 2019
" Smooth from begining to end "
" good price- friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ALICANTE, ES - Reviewed by ROBERT - 17 June 2019
" Easy and straight forward. "
" Easy and straight forward. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ZSOLT - 11 June 2019
" Amazing "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by KENNETH - 09 June 2019
" Everything was great "
" All excellent no hidden insurance scams like many "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by JAMES - 08 June 2019
" Everything went as expected. "
" Completely happy with the service I had from this company. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ROGER - 08 June 2019
" Good on line service . If needed the call centre are always helpful "
" Our car hire company of choice . Have tried many others over the years and Centauro come out top. Good service , perfect cars and always polite . Coming back soon! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by HELEN - 05 June 2019
" Outstanding! Excellent service, vehicle and experience. No hidden costs! "
" Excellent service, great vehicle and value for money. No hidden costs! "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by GAYE - 04 June 2019
" excellent "
" excellent service all round "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by TRACY - 04 June 2019
" It was my first time to hire a car and drive aboard and I will use this company all the time now "
" Friendly helpful staff, the car was lovely to drive, I had to use the key drop returning the car and received my refund for filling the diesel. Very happy customer "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by JOHN - 03 June 2019
" will use again "
" All went very smoothly . great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ALYSON - 03 June 2019
" Good value for money. "
" Great value for money. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by THOMAS - 29 May 2019
" Paid £100 for a week with a good sized vehicle. No issues on collection? Very helpful at the service desk. And drop off took the best part of 10 seconds. "
" Saw a awful lot of awful reviews for them. But they didn't get the correct insurance. Got the zero excess one and it's an absolute dream. Would happily use again if they kept the good prices. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PHILIP - 28 May 2019
" easy to get the car and only took minutes on return "
" great people to deal with when collecting the car, very helpfull with everything "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ALLAN - 27 May 2019
" Generally pleased "
" We had to wait 20 minutes for the car to be checked on return "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by CHRISTOPHER - 21 May 2019
" We have used Auto Europe to book our car hire for many years and have always had a great service. "
" We have used Record quite a few times now and never been disappointed. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by SIMON - 18 May 2019
" No hassle, good prices, good extra cover price. "
" Excellent as always. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ALICANTE, ES - Reviewed by ANDREW - 15 May 2019
" efficient and no issues so good job thanks "
" polite staff and no issues with vehicle "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by IAN - 14 May 2019
" Very good experience "
" Very good experience "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by STEPHEN - 13 May 2019
" No problems "
" No problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ALICANTE, ES - Reviewed by IAN - 12 May 2019
" Everything went well as usual. "
" My first time with Wiber, everything went well from Airport pickup to dropoff. Very modern facility with friendly staff. You get an email with detailed photos of any existing damage before you hire and leave their premises. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PAUL - 12 May 2019
" Seamless booking, pick up and drop off. Vehicle as expected. "
" Good vehicle, good price "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by SHAUN - 11 May 2019
" Excellent service "
" Will definitely use Record again - good price and excellent service - no hassle at all . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by JAMES - 06 May 2019
" There is none better than Centauro as the others just dont compare. "
" Again a first class experience. Thankyou Centauro. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ANTHONY - 01 May 2019
" The search process is very clear, with a range of vehicle classes and prices available. The booking process is clear and simple. "
" The pick up was a quick process. They offered additional insurance and an upgrade, at extra cost (but that is expected from hire companies). The vehicle was new and in very good condition. The drop off was quick. There was a member of staff available straight away and the check in was quick. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by CHEIKH - 01 May 2019
" Excellent in service and in price. "
" After using many car rentals I found your service to be swift and modern. Thank you! "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by MARK - 30 April 2019
" excellent "
" excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by BRIAN - 28 April 2019
" Overall experience excellent. "
" Very efficient and friendly, with a very competitive price! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by LESLIE - 25 April 2019
" Professional set up, easy to deal with "
" Very Straightforward to deal with "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ALICANTE, ES - Reviewed by ROBERT - 16 April 2019
" Good company, easy to us and good value car hire. Used them regularly both in UK and Spain for 15 years now and never any problems. "
" On of the better car hire companies at the airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by MAREK - 15 April 2019
" Easy to use and quick. Good value in Spain, Alicante "
" Pick up wait can be quite long. Very good value for money if you don't need their insurance. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by STEPHANIE - 09 April 2019
" As above. Been using record several times a year for nearly ten years now, no complaints. "
" Excellent as always. Swift friendly and helpful. We missed our flight out so were Some hours late but i contacted them and they held the booking for us no problem. Great car. Could locate no gas station near the airport ( it has closed down apparently) but again no problem returning the vehicle half empty and the balance promptly refunded "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by DOUGLAS - 09 April 2019
" Hire of vehicle was excellent. However, I must state that first thing I always ensure is that I book via AutoEurope. Their service is first class and their prices are far and away the most competitive. I would always recommend paying the reasonable premium to get Zero Excess. This makes the whole experience much better with any of the designated hire companies. "
" Firefly provided an excellent service. Waiting time was not too bad and seemed to sufficient staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by DEREK - 29 March 2019
" Could not have been better "
" Very good great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by MICHAEL - 25 March 2019
" All went very well from booking with Auto Europe through the Firefly service. "
" Firefly offer a professional and efficient car hire service in which you can have confidence. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by JAMES - 24 March 2019
" Cheap deal. Car performed well. No problems from start to finish "
" On arrival at Alicante I found the Record counter in the main concourse. I took a ticket ( for my place in the queue) and as there was no queue was called forward within 5 minutes. The young lady on the counter was very pleasant and spoke good English. I provided the necessary documents and she got on with the paperwork. She asked me if I wanted to 'negate my total liability for the car by taking out extra insurance'. I assured her that I had bought my own excess insurance in England and that I was fully covered. There was no pressure put on me to take out the extra insurance - which has been the case on numerous occasions in the past. She asked me if I wanted to upgrade the car - I didn't. She blocked € 1100 on my credit card as I hadn't taken their excess insurance (which I expected) and I paid for a full tank of petrol, as I had chosen the full to full option. The whole transaction took no more than 10 minutes. The young lady was very competent and polite. When I came to pick the car up I noticed quite a deep nick in one of the front tyres so I brought it to the attendant's attention. He agreed there was a problem and he promptly amended the contract and gave me the keys for a different car (same model). The drop off experience was just as smooth. - bear in mind the tank was full and there was no damage to the car. The attendant gave the car a pretty thorough inspection, said that everything was fine and off we went into the terminal. I have written such a thorough review because when I was booking the car the reviews were appalling and I feared the worst. The whole experience could not have been more different and I got 4 weeks car hire for £180!! "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by MICHAEL - 18 March 2019
" All good. "
" No hassle experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by NEIL - 13 March 2019
" Easy to do "
" Great experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by FRANCIS - 11 March 2019
" Great experience "
" Used centauro around 15 times now with no issues ,,keep reading about issues with other companies at Alicante airport so I'm sticking with centauro!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by GEORGE - 04 March 2019
" I am afraid I can only rate you, Autoeurope, given my experience of Avis at Alicante. "
" 1. The check-in was slow because Avis seem to think an email contract is most efficient. It is not. It is slow and does not allow the customer immediate access to info eg image of car and any existing damage. 2. The rear view mirror fell off the window about 3 kilometres from the airport. We had to return to the airport. There was no apology and it was inferred that we were lucky to get another car! 3. The staff were diffident, slow and uninterested in me, the customer. When we returned the first car the agent's first action was to check how many kilometres I had travelled. The inconvenience that my passenger and I suffered was ignored. 4. When we returned, the agent took the keys, checked the fuel and the condition of the car. Again there was no apology, no indication of customer care and this not an inspiring experience which Avis promote on their UK website. I have used Avis in the past and have never experienced such shoddy, unprofessional service. I would welcome your comments. I would also like to know what Avis have to say. "
Overall Value: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ALICANTE, ES - Reviewed by BRENDA - 03 March 2019
" Always hire a car via auto Europe "
" Fast and efficient lovely car good value "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PETER - 01 March 2019
" Good service, good price and very good car. "
" Pick up was a bit slow as the computer system seemed to take ages, but staff very helpful "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by IAN - 01 March 2019
" Very easy web site and can choose what I want and competitive prices. Have had to cancel a booking in the past due to date changes and this has been done without problems. "
" I have used Cenauro for many years and there service has always been good. There was only one person on returns so we had a slight delay before he got to us. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by KENNETH - 26 February 2019
" Excellent service. "
" I was apprehensive about using a company away from the airport but the service was excellent and the staff extremely courteous. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PHILIP - 23 February 2019
" Takes a while to be seen by desk staff, but ticketing system works well. "
" Excellent service both collection and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ALICANTE, ES - Reviewed by TREVOR - 20 February 2019
" Will continue to use Auto Europe, but will not use ZE Interrent again. "
" My booking was supposed to include full insurance, however, on pick up I was told this wasn't the case and the desk agent tried to sell me more insurance. Pick up was very slow, and the vehicle wasn't checked at return, so a worrying few days until my deposit was released. Very cheap hire, but low staff levels are evident at both pickup and return. "
Overall Value: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by ROY - 19 February 2019
" Generally it was fine with the vehicle and the return, as stated earlier the collection was not quite what i am used too with previous bookings. "
" The delay at the rental counter in alicante airport was rather a long wait. "
Overall Value: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by MALCOLM - 18 February 2019
" Overall quite good. "
" Delivery was rather slow. Drop off was excellent. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PAUL - 18 February 2019
" No cons at all, everything was plain sailing "
" Staff friendly and helpful, transaction went smoothly. Had a minor query about credit card change when I got home, but was quickly and easily resolved, will definitely use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by CHARLES - 17 February 2019
" Excellent service as usual; always some on the help-line when needed. "
" Good Quality Car, Clean;Did the job. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by KENNETH - 13 February 2019
" had seen some bad reports about clickrent I was very happy would use again "
" great service from clickrent staff very polite and efficient good experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ALICANTE, ES - Reviewed by DESMOND - 09 February 2019
" Overall, very happy with minimum fuss "
" Nice car, minimum fuss about the usual, trying to frighten you into unwanted insurance, efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by EUGENE - 08 February 2019
" All went according to plan. "
" Reasonable price, no hidden extras, efficient service. Car in good condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by JAMES - 05 February 2019
" We have been using AutoEurope for many years. Reliable, great value, easy to use and any minor issues have been resolved quickly and to our complete satisfaction. We have recommended AutoEurope to many family & friends. "
" Great value, car in excellent condition, collection & drop off all very smooth with helpful & friendly staff. Have already booked with record go for next visit. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by CHARLES - 04 February 2019
" Experience with Auto europe: Excellent, can't fault them. "
" Okay. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by MICHAEL - 28 January 2019
" Very smooth but waiting for my refund on fuel. "
" All went very well having trouble at the moment as up to now they have not refunded my fuel costs it was full full? "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by JOHN - 27 January 2019
" The entire experience was very good "
" Goldcar had taken over from interrent and did very well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by TONY - 27 January 2019
" But your prices have gone up for the summer "
" All quick ans effort less "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by STEPHEN - 25 January 2019
" As before "
" Smooth,efficient and polite service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by JOHN - 25 January 2019
" good "
" insurance v expensive "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by GREGORY - 25 January 2019
" Whenever I want to rent a vehicle I always go on Autoeuropes web site. It's good value for money, you can cancel up to 48hrs before trip, on most occasions get full to full fuel option and their telephone operators are very helpfull and can sort out most/ all of your hire questions. "
" I was very pleased with the cost of hire, picked up the car very quickly. Had no problems with the car, and drop off was smooth and quick. Staff were friendly and very helpfull. Yes! definitely happy with Interrent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by MICHAEL - 25 January 2019
" Overall very good. "
" Gold car handled the contract. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ALICANTE, ES - Reviewed by JOHN - 25 January 2019
" Excellent service and value on this occasion and as I experience previously "
" I have used Auto Europe and Centauro on a number of occasions and have been very satisfied with the service I have received. This latest car hire experience was just as good as previously and I will continue to use this system to hire cars in Spain and Ireland. Thank you. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PETER - 25 January 2019
" excellent "
" excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by BRIAN - 24 January 2019
" Very good price , stress free experience "
" Decent car , good price . Relatively easy pick up and drop off . "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
ALICANTE, ES - Reviewed by JOHN - 24 January 2019
" Overall, I was quite happy. "
" My issue was that the car was not new and had a lot of superficial damage to the paintwork. As I didn't take out the full insurance I was responsible for the condition of the car on return. If I had not pointed out all the marks on the vehicle they would not have been recorded. Your desk did not offer this check, I had to insist on it. On return all marks were inspected very carefully as if to try to make a charge. Checks were even made under the vehicle. I was not happy about the difference between the collection and return procedures. "
Overall Value: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 3
ALICANTE, ES - Reviewed by IAIN - 24 January 2019
" Worked fine; no issues with Auto Europe "
" Vehicle booked for 1200pm, arrived 1110am and could not pick up as details only available to agent 20m prior to rental - No problem, got a coffee - went back at 1200, unfortunately a lot busier but the ticket system works well. Car booked was not available, so was offered reasonable alternative - not sure if class was cheaper or more expensive than booked, but acceptable. There was thena very confusing conversation about fuel - no issues with paying for the fuel and getting a refund if returned full - but there were two options, either ( I think) pay an additional 50 Euros that was refunded if returned full or pay 15 Euros and, if not returned full, would only charge for fuel used - really unclear what this meant - but went with 15 Euros (26 after taxes etc!!) Collecting car was fine, drop off fine, so would use again - only two issues were car unavailable and confusion over fuel charging. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ALICANTE, ES - Reviewed by DAVID - 23 January 2019
" All good! "
" All good! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PETER - 22 January 2019
" Good choice at Alicante "
" Seems like a really good company. this was our third hire with them. Short wait to book vehicle back in, but not significant. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ALICANTE, ES - Reviewed by MIKE - 22 January 2019
" Excellent "
" Try to use them if price competitive-always efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ALICANTE, ES - Reviewed by FREDERICK - 22 January 2019
" Very satisfied with the overall service "
" Very good service and staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by BRYAN - 19 January 2019
" Everything from start to finish went well "
" Used Interrent via Autoeurope many times although this time was a little surprised that their office at Alicante airport is now closed - and you are directed to Goldcar office. I knew that they had been taken over and despite "slightly" negative media about Goldcar they were very good. No hard sell and all very efficient !!!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ADRIAN - 13 January 2019
" Sets the best from the rest !!! "
" Brilliant all round service especially at pick up / drop off area. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by JOSEPH PETER - 11 January 2019
" The car was in good order and the service provided was excellent "
" The service provided was fast and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ANTHONY - 11 January 2019
" Always good. "
" Superb outfit. Very efficient, latest technology means you are out the door very rapidly and can take photos of the car to justify your own position. They do scare you a bit to take notice of every little ding but probably for the best. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by RICK - 10 January 2019
" Great service, great price ... unbeatable value, and a winning combination. "
" I was, and remain, absolutely stunned by both the service and the vehicle that we received during our recent trip to Alicante. The young man at the desk was courteous, polite, friendly and supremely helpful, and that level of service was matched by the man who was on duty in the airport car park when we dropped the vehicle off after our 9-day rental. Having got the 7-seater vehicle for a very competitive price, I fully expected to get a tired old clunker (rather like myself!), however we picked up a nearly new Seat Alhambra 2.0 Diesel, which was spacious, comfortable, and extremely economical .... a great experience courtesy of Auto Europe from beginning to end. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PETER - 09 January 2019
" Easy to use and great value "
" Good service and excellent car provided "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by RICHARD - 08 January 2019
" As above "
" More staff manning desks would have been quicker pick up. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PETE - 08 January 2019
" Website booking offered me a free additional driver - this was not the case when i arrived to pick up car in Spain. Tried to call and contact Auto Europe but no reply. Eventually took car with only one neamed driver "
" No note of free additional driver. Car assigned had so many bumps that I timed out on the car park gates trying to take so many photographs in advance of taking car. "
Overall Value: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 6 Condition of the Vehicle: 4
ALICANTE, ES - Reviewed by ALISON - 08 January 2019
" Easy to use and book "
" Overall good, but a long wait to collect the car which wasn't ideal, however the staff were friendly. "
Overall Value: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ALICANTE, ES - Reviewed by DAVID - 07 January 2019
" All as expected but the usual hassle with extra insurances etc. which I have my own cover for. "
" Satisfactory - on airport minimal waiting "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by HAFEEZ - 07 January 2019
" Overall I strongly recommend customers to use this car rental provider. Easy to get through customer service and they all speak English. "
" Good car, easy booking, pick and return. No hassles. Price was competitive and lowest amoung providers. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by RICHARD - 07 January 2019
" very happy excellent service "
" very happy excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PAUL - 06 January 2019
" Auto Europe are good its some of the hirerd that can be a problem. "
" When I xropped off the vehicle they tried go charge for a mark on the car which was there when I picked it up late the night before. He went straight to it with his torch. I had only had the car for 22 hours and had pointed out various marks to the security guard on pickup. He said not to worry about it but take photos if I must. After various arguing the representative got some t cut and the mark miraculously disappeared.. When I got there at dropoff they sere charging 2 other customers for damage. This appears to be a scam to get extra money out of you so be aware of this practice. Ensure you take plenty of photos of the car on pickup. "
Overall Value: 4 Efficiency of Counter Staff: 4 Expediency of Drop-off: 3 Condition of the Vehicle: 5
ALICANTE, ES - Reviewed by MASROOR AHMED - 02 January 2019
" I would definitely recommend ZE INTERNET to all my friends & family. I will also ensure that I use them again when needed. Thank you!! "
" Very good experience overall. I was nervous on taking rental car after reading so many reviews online, but I had very smooth experience with this company. Car was as good as new, service was excellent. Drop-off was very easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by WILLIAM - 31 December 2018
" Easy peasy "
" No fuss no hassle "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by PAUL - 25 December 2018
" good service "
" all went to plan. Overall a good service provided "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 6
ALICANTE, ES - Reviewed by MICHAEL - 24 December 2018
" Always very impressed with the service offered from booking with Auto Europe through to the car provided by Centauro. The end to end service is reliable, flexible and efficient. "
" Very good, they have a high focus on customer service and deliver a car hire service in which I have learned to have confidence. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by KEITH - 23 December 2018
" Staff retrieved my friends phone he left from the car quickly and in time to get our flight. Thanks "
" Very good as usual "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ANGELO - 20 December 2018
" Very pleased with service from start to finish "
" Very pleased with the service from start to finish "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by JAMES - 17 December 2018
" I would not go past AutoEurope as they have provided a great service everytime....So I trust them & have great faith in them too....James Gillan. "
" All of Centauro service was 100%....Faultless indeed Thankyou. James Gillan. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by GREGORY - 16 December 2018
" Exceptional value for money, staff pleasant and helpfull. Very Happy. "
" Got served within 2 minutes. Staff very pleasant. No problems to report, hand back was quick. Excellant value for money. Very pleased. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ALICANTE, ES - Reviewed by KEITH - 14 December 2018
" Excellent company "
" Used a number of times and always reliable "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by DORIAN - 14 December 2018
" GOOD "
" gOOD AS NORMAL "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by FREDERICK - 13 December 2018
" All very smooth and efficient "
" All went well and would use again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by MICHAEL - 12 December 2018
" plain, easy ,straight forward booking. "
" arrived 25 mins before hire time stated hire time of 11.30hrs.was told we could not be booked in till that time. Returned 30mins later to a very long queue subsequently then having to queue for 40mins.If I had been booked in in the first instance I still would not have got to the car before 11.30. Just a little bit of common sense needed me thinks! "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 7
ALICANTE, ES - Reviewed by MICHAEL - 12 December 2018
" Very good. Would like to add that after this car hire I spoke with Auto Europe for assistance with the hire of a subsequent car having had my credit card stolen) . The person I spoke with went the extra mile to assist me and was instrumental in helping me identify a car hire that accepted debit cards and conducted the interaction very well indeed genuinely seeking to help. Very impressed. "
" I found Firefly professional, reliable and efficient. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ALICANTE, ES - Reviewed by BARBARA - 11 December 2018
" Good prices "
" No complaint- service was minimum expected, staff were pleasant. Best part was bargain cost of car with additional driver "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ALICANTE, ES - Reviewed by NICHOLAS - 10 December 2018
" Good value and ease to book "
" Very good service throughout "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ALICANTE, ES - Reviewed by CARL - 06 December 2018
" Good service "
" Good price excellent service "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ALICANTE, ES - Reviewed by JAMES - 04 December 2018
" Good easy booking system "
" Very good booking system and good helpful staff a5 airport "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ALICANTE, ES - Reviewed by JOSEPH HENRY - 02 December 2018
" Will definately use this service again. "
" Centauro were very efficient no fuss pick up very easy to drop off. Petrol refunded in two days will book with them again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by DEBORAH - 02 December 2018
" Would definitely book again "
" Easy to collect. A small amount of pressure to buy insurance but soon gave up. Very quick on drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by CHRISTOPHER - 30 November 2018
" Very good again. "
" Interrent now seems to be combined with Goldcar. I had to go to some extra effort not to be charged the airport location fee and some other seemingly random local tax totalling 17 Euros. I've never had this issue before. "
Overall Value: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PHILIP - 30 November 2018
" fab "
" good service nice car no complaints "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ASHLEY - 28 November 2018
" It was a good experience "
" Apart from the lady trying to sell extra insurance, this was perfect "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by GEORGINA - 27 November 2018
" Friendly staff "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by MICHAEL - 20 November 2018
" easy car pick up with no hassle. "
" great experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PETER - 20 November 2018
" good "
" good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by KENNETH - 19 November 2018
" No problems/very easy "
" Very smooth, no problems, they keep our details on file "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by NOURREDINE - 14 November 2018
" Good device "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by STEVEN - 13 November 2018
" Very good "
" Firefly perfect.the customers were slow as they were moaning about paying for insurance.1hour delay. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by MAREK - 11 November 2018
" Not so good at dealing with complaints with respect to another rental company. "
" No pressure selling this time-Thank you "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by BRENDA - 10 November 2018
" Would use company again "
" Very long wait to get vehicle about 1.5hrs after that everything good. Drop off was very early office not open so had to put key through hatch, no problems there "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ROB - 08 November 2018
" Very impressed - Thanks for your help. "
" No problems at all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ANDREW - 06 November 2018
" Only trouble is I'm looking for car hire again Alicante in July but prices are extortionate compared to this summer so I'll keep shopping round until I find a reasonable deal. "
" Very good apart from waiting time upon collection . It was about 40 minutes. Also despite booking as full/full I still was required to pay 79euros but they said if they receive it full upon return then I would get refund. This is inconvenient and surely this must cost record having to administer this. It also cuts me extra because my credit card will add admin fee about £2.50 twice for debit then credit because of different currency euro to pound. Apart from that car was perfect unlike in summer with goldcar. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ALICANTE, ES - Reviewed by JOHN - 06 November 2018
" was a ok ....so far "
" fine "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by FREDERICK - 05 November 2018
" It does what is says on the can, will definitely use again. "
" Very friendly and helpful staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by NICHOLAS - 30 October 2018
" Excellant. will always use Autoeurope for my car hire. "
" Excellant . Fast and easy pickup and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by DAVID - 26 October 2018
" WE ALWAYS USE AUTO EUROPE AT LEAST 3 TIMES A YEAR EXCELLENT PRICES "
" excellent car we hired excellent service from the staff age up to 75 years at no extra cost RECOMMENDED WILL US AGAIN "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by DEREK - 26 October 2018
" so far so good have booked a car for nov "
" they were very helpful very pleased "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by GEORGE - 22 October 2018
" Fine "
" Fine "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 7
ALICANTE, ES - Reviewed by MARIA - 21 October 2018
" EXCELLENT SERVICE BY ALL THE STAFF AT INTERRENT. GREAT VALUE FOR MONEY. "
" EXCELLENT SERVICE BY ALL THE STAFF "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ROBERT - 19 October 2018
" Good prices, clear easy to use website. "
" Best drop-off experience ever, very quick with instant refund for fuel after checking tank full. All done electronically by the car itself, no need to go into office even. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ALICANTE, ES - Reviewed by JOHN - 18 October 2018
" Recommend to my friends. "
" Very satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by JAMES - 18 October 2018
" Extremely pleased "
" Everything went smooth from the booking in desk at the airport to the drop off after our holiday thankyou "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by DAVID - 18 October 2018
" Overall very pleased "
" No problem very helpful "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by MR - 18 October 2018
" Great Website, Interrent was a a good company overall very happy with all parts of the service and costs associated with the hire. "
" fast service, hassle free, helpful staff you simply cannot ask more when renting a car abroad. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by DAVID - 16 October 2018
" As above excellent service no issues pick up or drop off "
" The overall service was excellent and will book through Centauro next visit to Alicante "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ALICANTE, ES - Reviewed by MICHAEL - 15 October 2018
" Hassle free experience, used 4 times before this year, always good. "
" No waiting, polite staff, reasonable prices, great zero excess rates. "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 6
ALICANTE, ES - Reviewed by ROY - 15 October 2018
" Have used auto-europe for a number of years now and find the prices to be reasonable and you see clearly what is included. "
" Quick and easy process to collect vehicle at Alicante airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by DAVID - 13 October 2018
" Great value from Auto Europe with flexibility to chose company to meet your requirements "
" Good company who provide high quality cars and efficient service "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by ANDREW - 13 October 2018
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ANDREW - 11 October 2018
" Straight forward as usual. Compares all the companies. Had to look deeper though to find opening hours to suit. "
" Tried to sell me their insurance but I already had bought through auto Europe.. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by ANDREW - 10 October 2018
" all ok "
" easy pick up and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by JOHN - 09 October 2018
" Information provided was excellent and booking system a piece of cake! "
" All proceedings went smoothly. Car was nearly new and was what asked for. No issues at all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by MARTIN - 09 October 2018
" Good all round experience "
" Airport was very busy , but i was glad to see all the counters were staffed , and they were very efficiant so we only waited about 10mins before we were seen. very friendly staff "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by STEPHEN - 08 October 2018
" quick and easy with paperwork "
" very helpful and friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PHILLIP - 08 October 2018
" Happy that your rates are low and cars do not need to be in pristine condition. Happy to rent an older car at lower price "
" very good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ALICANTE, ES - Reviewed by KEVIN - 06 October 2018
" Excellent and Speedy service "
" Excellent and Speedy service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PAUL - 03 October 2018
" very friendly staff "
" Will book them again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by CHRISTINE - 30 September 2018
" Excellent "
" Excellent customer service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by NEIL - 30 September 2018
" all good "
" all good "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ALICANTE, ES - Reviewed by TIM - 29 September 2018
" As above, and competitive price "
" I have recently been 'scammed' by a car rental company in Spain, so was pleased to feel confident that this would not happen with your company. The lady on the desk gave me this confidence. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by FAYE - 28 September 2018
" Very helpful when I rang up to enquire about hiring a car "
" Very pleased with the general service all round. The car we were given was ideal for our needs. Only issue was the wait time when picking the car up after arriving at Alicante airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PETER - 22 September 2018
" No criticism of Auto Europe, but Interrent should check their cars more carefully, prior to collection. "
" Everything about the car was very acceptable, with the exception of the fact that I do not believe that the fuel tank was fuel at the time of collection. I have rented similar cars from Inter rent many times, and I know what to expect regarding fuel performance. On this occasion the fuel gauge dropped off the full scale very quickly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by TERENCE - 19 September 2018
" Excellent on line service "
" Helpful and efficient and English speaking "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by GLYN - 18 September 2018
" happy "
" happy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by WAYNE - 18 September 2018
" Very easy booking process - I always go for no extra insurance at booking or collection then insure the excess through a third party "
" Booked and paid for Opel Astra or similar - actually got a Fiat Panda! Drop off good efficient process. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 6
ALICANTE, ES - Reviewed by NICHOLAS - 18 September 2018
" Would happily use Autoeurope to hire from again. "
" The rental price was very good and I couldn't fault anything. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by BRIAN - 17 September 2018
" Good value nice tidy little car, would use again. "
" Quite push on trying to get me to buy excess insurance which I already had. Would have been good if they had said which floor the car was parked on. Car park was very dark so difficult to visually inspect the car on pick up. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ALICANTE, ES - Reviewed by GLYN - 17 September 2018
" Always use AutoEurope for my car hire and always extremely pleased with their price and service and free cancellation policy, which i've had to do on one occasion. "
" Used FireFly a few times now and all has been very good to date. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by STEPHEN - 14 September 2018
" No problem at all with your service "
" I was disappointed with what can only be described as scare tactics at the desk over insurance. I had opted for your insurance and there tried to convince me that this is likely not to be sufficient if there was a problem and repeatedly told me there is a €250 charge if I call there helpline regardless of reason. "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by SIMON - 12 September 2018
" Good value, efficient service "
" Good quality car at good price. Quick pickup and drop off and very convenient airport location "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by MATTHEW - 11 September 2018
" Overall very happy! "
" Vehicle was great staff very friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by CASSIE - 11 September 2018
" Great service would definitely use again "
" Great, all staff very friendly. Pick up and drop off was really quick and simple "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by GARRY - 10 September 2018
" Easy to book "
" Very friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by MICHAEL - 08 September 2018
" No problem with collection, return or condition of car "
" Excellent service. Competitive rates "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by DAVID - 07 September 2018
" Everything perfect. Thanks "
" Fast friendly service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by JEFF - 06 September 2018
" Fast "
" Fast pick up, fast return and fast return of petrol deposit "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by MICHAEL - 05 September 2018
" Auto Europe provided a cheaper quote than Firefly themselves- Well Done. "
" Well established company. Quick service at counter, overall a pleasant experience. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 7
ALICANTE, ES - Reviewed by THOMAS - 04 September 2018
" Good "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by DAVID - 03 September 2018
" Really nice car and very efficient service. "
" Really nice car and very efficient service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by STEPHEN - 01 September 2018
" No problems all straight forward no hard sell to get a better car. "
" Very good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PAUL - 01 September 2018
" Will use agsin "
" Excellent car and price "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by STUART - 01 September 2018
" Excellent "
" Very efficient and reliable service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by SALVATORE - 30 August 2018
" Good value "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by LISA - 28 August 2018
" Extremely professional "
" Extremely professional "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by AMANDA - 26 August 2018
" Such good value - will highly recommend to everyone. Thank you "
" All very straightforward with pleasant staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ALEXANDER - 22 August 2018
" 5* "
" Brilliant service. It was extremely easy at the pick up desk and even easier at the drop off desk! Would definitely use again in the future. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by IAIN - 19 August 2018
" First class service, from the shuttle bus to the check in desk to the handover and return process, wouldn't hesitate to recommend or use again. "
" Great customer service, clear process and friendly staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by RICHARD - 07 August 2018
" Would not hesitate to recommend "
" Efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ELAINE - 02 August 2018
" Easy to book and understand the website. Offering all prices/companys for comparison "
" Friendly and efficient staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by JAYSON - 31 July 2018
" Very nice staff in Alicante "
" 2nd year, recommended "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ALICANTE, ES - Reviewed by ROBERT - 30 July 2018
" Great. "
" Always an easy hire, without complications. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by HUGH - 30 July 2018
" Very smooth and easy to use "
" Very efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by RUTH - 29 July 2018
" Quick easy to use website and great value "
" Excellent experience from start to finish "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by STEPHAN - 24 July 2018
" End to end this was one of the best experiences in car rental at Alicante "
" Really liked the fact that zero excess was just that and nothing extra added or attempted at check in "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by JAMES - 24 July 2018
" Overall happy with the experience for the price I paid. Although example car was opel insignia which I know would take the bags because I own one "
" First car bmw 2 series active, the boot was 2 small and had a massive crease in one of the doors. Second car mitsubishi Asx was as new. Although boot was still small for 2 average cases and 2 carry on bags. Had to remove the parcel shelf. No one available to drop the car off to at 8pm "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by BRIAN - 24 July 2018
" No queuing at collection which was nice change. "
" Surprised had to pay extra in event of breakdown for recovery. "
Overall Value: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ALICANTE, ES - Reviewed by STEVEN - 23 July 2018
" Good value and service "
" Only issue was aerial was missing so radio reception poor. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ALICANTE, ES - Reviewed by DAVID - 23 July 2018
" easy to book , I always use auto Europe and recommend them to friends .maybe introduce a loyalty scheme "
" Excelente service highly recommend ok rental "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ALAN - 20 July 2018
" Fine "
" Fine "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ALAN - 19 July 2018
" Car was in excellent as new condition and very clean. Counter staff were quick and would not hesitate in using Centauro in the future. "
" Many thanks and congratulations on your staff and the condition of the vehicle. 5 star service. This was the second time I have used Centauro and hope to do so again in September. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PAUL - 18 July 2018
" If asked I'll recommend Auto Europe as having provided a good service. "
" Counter staff were excellent but I asked for a Seat Leon or similar and got a Citroen which I didn't like. Perhaps I should have asked to change it - I may do so in future. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ALICANTE, ES - Reviewed by IOANNA - 18 July 2018
" The insurance was very pricey. "
" Everything was good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by KAREN - 16 July 2018
" This was the best experience that I have had with a car hire firm so far "
" Was served quickly on pick up and drop off. Different to other car hire places that I have used "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ANDREW - 16 July 2018
" Very smooth operation. "
" Great car, great service. Top marks all round. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by GRACE - 16 July 2018
" Was easy to find my way to what I needed. Competitive prices, good service. "
" Was a bit nervous about the unknown factors but was made to feel at ease "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ALAN - 13 July 2018
" Very helpful and professional "
" Very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ROBERT - 11 July 2018
" Very positive experience and will use again "
" All round a very positive experience with no hidden costs. Will use again. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by STEPHEN - 10 July 2018
" Easy process from start to finish, I will be using again in the future. "
" Smooth and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by ANITA - 07 July 2018
" Excellent "
" Excellent couldn't fault the service or the car. No hassle or hidden charges, very pleased would definitely recommend "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by DAVID - 07 July 2018
" No issues all went satisfactory "
" All went smoothly, no issues "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by IGNACY - 06 July 2018
" Will use again "
" Perfect and reliable service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by JOSEPH - 05 July 2018
" One to note for the future "
" Great service and extremely prompt, no hard sell and a good quality car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PHILIP - 03 July 2018
" From collection to drop off everyone was helpful and informative. "
" Everything went well with no problems. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by NEIL - 03 July 2018
" I have used Auto Europe many times as a single user or as a couple, so I get the budget small cars. For this I have found Auto Europe to be exceptional on price and would always get quotes from them whenever I am in need of a car. Be sure to check the actual provider feedback as well though as sometimes they can let Auto Europe down a little, no fault of theirs though. "
" Considering there was only one person in front of me and about 4 to 5 staff attending the counters, it still took around 15-20 minutes to get served. Once served the collection process was very simple with a staff kiosk at the collection site should you require any assistance. Drop off was also a very simple process. The car was checked for damage and fuel and the fuel refund was processed automatically and within 2 days...Well done!! "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by MICHAEL - 02 July 2018
" Didn't have any problems "
" Pick up and drop off went smoothly. Staff at both locations were very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by COLIN - 30 June 2018
" Always "
" Very well organised "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by CHEIKH - 26 June 2018
" Very nice experience. Perfecto! "
" AutoEurope and OK car rental are an excellent source for car rental. Thank you for your clear prices, your efficiency and the professionalism of OK staff. See you again in August! CB. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by BRENDEN - 25 June 2018
" Great rate and really easy transaction. "
" Fantastic, easy experience throughout. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by THOMAS - 25 June 2018
" Good "
" Counter staff courteous and helpful "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ALICANTE, ES - Reviewed by ROGER - 21 June 2018
" Pleased with the hire experience. "
" Competent at reception. Did not attempt to sell me excess insurance for which I was aready covered. Return was also seamless. Pleased with the hire. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by DIANE - 18 June 2018
" Easy to book and no problems with either auto Europe or firefly "
" As always, nice small car, exactly what I wanted & Firefly staff helpful and friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by COLIN - 18 June 2018
" Excellent service "
" Friendly staff with a very smooth pick up and drop off. The staff could not have been more helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by HAROLD - 18 June 2018
" From the moment you collect your car to when you drop it off back at Avis you drive with out worry. "
" I can always rely on Avis to provide a good car for my holiday. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by KEITH - 17 June 2018
" VERY large queue at the airport desk and not all positions manned by staff. Excellent quality of car though and very good price "
" VERY large queue at the airport desk and not all positions manned by staff. Excellent quality of car though and very good price "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by KIRSTY - 13 June 2018
" Very helpful "
" Straight forward with no problems "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ALICANTE, ES - Reviewed by STEPHEN - 13 June 2018
" Easy to use website is good and like emails with promotions "
" Great service and price the only thing that we weren't happy with ok rent a car is that they have increased their excess retainer on credit card to €1,050 from €600 we have used them Di ce they opened last March and we have 2 more trips booked to our holiday home in August and November and are now considering going elsewhere as their rates are increasing quite a bit over the last year and excess now becoming too much "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by GRAHAM - 12 June 2018
" Auto-Europe : quick and easy. "
" Very keen to sell additional insurance. Horrific excess charges (not a problem as I have an annual policy) and not including roadside assistance is unnacceptable - the call-out fee is EUR400, even though a breakdown is likely to be their fault. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by JASON - 09 June 2018
" Auto Europe always provide the best quotes "
" I am a regular traveler to Alicante and always use Gold Car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by STEPHEN - 17 May 2018
" Easy to book and we got exactly what we ordered. Would be happy to use again. "
" the wait seemed long but was probably about 10 minutes. The counter clerk was efficient and although she offered all the upgrades, did not push to much when we refused them. The car was clean and what we ordered. "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ALICANTE, ES - Reviewed by JENNIE - 16 May 2018
" Prompt and friendly service from car hire staff. "
" Simple and convenient booking process. Good Quality car. Friendly service. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by STEPHEN - 16 May 2018
" It all worked very well. "
" It all worked very well. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by VICTOR - 13 May 2018
" Worth considering although off airport "
" Good to deal very helpful and friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by DANIEL - 13 May 2018
" Very easy to book, very helpful "
" Very easy very happy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by PETER - 13 May 2018
" The car rental went very smoothly .The full to full fuel method is much simplier "
" pleasantly surprised service much improved since i used them previously "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by KAYE - 11 May 2018
" Hassle freee "
" Used them on numerous occasions and always hassle free! Not to be said for some of the other car rental companies that we now avoid. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALICANTE, ES - Reviewed by RODERICK - 05 July 2015
" very good experience "
" They were very professional. The best hire car company I have dealt with. "
ALICANTE, ES - Reviewed by DAVID - 29 June 2015
" Perfect from begining to end, many thanks "
" Excellent Service and cars "
ALICANTE, ES - Reviewed by CHRIS - 28 June 2015
" Very good "
" Very good "
ALICANTE, ES - Reviewed by ROBERT - 28 June 2015
" Good reliable company which I have used several times. "
" Cars always clean and tidy inside and outside "
ALICANTE, ES - Reviewed by GARETH - 28 June 2015
" I found the whole process very easy. The staff at Record Car hire were very helpful, even when I had to return the vehicle with a gear problem. Keep up the good work! "
" I had to return the first vehicle with a gera problem. The staff could not have been more helpful "
ALICANTE, ES - Reviewed by CLIVE - 22 June 2015
" did what it said on the tin "
" no problems at all very satisfied "
ALICANTE, ES - Reviewed by JAMES - 21 June 2015
" Brilliant system at Alicante Airport, very smooth collection and return. "
" Excellent service, price. "
ALICANTE, ES - Reviewed by TERENCE - 17 June 2015
" Very efficient operation. Good website. Good Prices "
" Service Desk polite and helpful. (English spoken) There was NO Pressure selling for additional cover. Car was checked immediately upon return and a zero invoice issued as proof that condition of car was returned FULL of petrol and undamaged during use. Very professional Operation (the best I have experienced for many years) "
ALICANTE, ES - Reviewed by PAUL - 14 June 2015
" For some reason the online booking was not straghtforward this time and I needed to do it via a phonecall.This was fine , the lady i spoke to was very efficient but it was less easy than other times I have used Auto Europe for that reason. It seemed more difficult this time to completely understand the insurance issues. "
" The care was perfectly serviceable and a good performance and suitable.It was though for a relatively new car quite badly marked with multiple minor areas of damage. Despite taking supa cover with Auto Europe they still managed to convince me I needed to take their insurance as well. I realise I probably didn't need to but wasn't willing to take the chance. I think in future what I may do is only to take insurance sold by the hire company , and go for a cheaper rental contract. It was an irritating start to a great holiday.Otherwise collection, return , refund of tank deposit etc was fine. "
ALICANTE, ES - Reviewed by TREVOR - 11 June 2015
" Downloaded the voucher from your Web site on checking through the small print, found that I would not be forced to buy the top up insurance because i would not 75 years old.Lo and behold on getting to the Record rental desk in Alicante I would have to buy top up insurance or they would not supply the car, I showed him the small print on my voucher he then downloaded an Auto Europe voucher on his computer and the same age related statement on his voucher it said the age 70 required top up insurance.My contract with Auto Europe is as stated on my voucher and not on the voucher downloaded at record desk, I therefore require refund of the payment that I was forced to pay to Record which amounted to 191.99 euros,Thanking you. "
" It seems that Record acted on the rules supplied to them by Auto Europe, so the fault seems to land at the feet of Auto Europe. Thanking you for an early resolution to my problem.I would like also comment on the cost of this so called Comfort Plus waiver of 191.99euro for 25 days hire amounting to an a annual cost of over 2,300 euro some comfort in that then, for someone who has driven for over 45 years without mishap of any sort. "
ALICANTE, ES - Reviewed by MICHAEL - 10 June 2015
" Very happy with Auto Europe's website and booking system - good price comparison and easy process. "
" Centauro at Alicante airport not a good experience - long queues (50 mins), rather officious staff and insistence that I pay for a full tank of fuel up front which would then be credited if returned full - that's the first time I've had to do that on a 'return full' deal and I will be interested to see my credit card bill in due course! Next time i'll try Europcar or Budget even if it's a tad more expensive. "
ALICANTE, ES - Reviewed by DAWN - 07 June 2015
" Good and efficient booking service. "
" The car was old and had lots of scratches and during my hire the servicio warning came up. I saw many Centauro cars during my hire period and they all were in good condition and newer. Why did I get this car? I have another booking for August - I hope to have a better experience then. "
ALICANTE, ES - Reviewed by ADRIAN - 06 June 2015
" I tried to change the pick up time and the computer said no so I had to phone in,. but the guy was helpful. "
" Initially quite frosty at the desk but charming after 5 mins, offered an upgrade that I should have taken, on reflection it was a bargain. "
ALICANTE, ES - Reviewed by BEVERLEY - 05 June 2015
" Staff very helpful when we found a better deal after the original booking. "
" Service picking the car up very good, did not have to wait more than 20 mins in airport. When returned with car member of Firefly staff waiting to check car over, taken into office with orig contract, refund on petrol copy of contract with refund on petrol and confirmation of balance to pay on credit card. Will use Firefly again ( as in last 3 years). "
ALICANTE, ES - Reviewed by DAVID - 04 June 2015
" Happy with everything about the car "
" Have used before also very happy "
ALICANTE, ES - Reviewed by CHARLES - 01 June 2015
" A better understanding with your insurance policy Would use you again And recommend you Thank you "
" bad points waiting time to collect vehicle over 90 minutes In a queue with children , Plus they tried selling me there own insurance after I told them I had took full cover with auto they tried putting me of your insurance, Good points very nice vehicle and clean. "
ALICANTE, ES - Reviewed by RICHARD - 01 June 2015
" Excellent service from Auto Europe, had a bit of pressure from Drivalia to take their insurance cover but apart from that the experience was very god. "
" Felt pressured by Drivalia to take their insurance cover but apart from that the experience was very good. "
ALICANTE, ES - Reviewed by JACQUELINE - 30 May 2015
" Very efficient and easy to use; definitely recommend "
" Minimal queues, great service, would recommend "
ALICANTE, ES - Reviewed by VISH - 30 May 2015
" I find very helpful staff. I have been using to book my car for Europe or Dubai for many years. "
" I was given the car I was told. Very clean inside out with low mileage car I had. I enjoyed the car. This time I did a lot fof long driving. I will strongly recommend rather I have booked again for my next holiday in couple of months time. "
ALICANTE, ES - Reviewed by ROY - 25 May 2015
" Full marks for the way my booking was dealt with. The guy who dealt with me on making the booking on 28 March ( I think ) was really good. Got me a good car at a very good price. "
" Neither helpful nor unhelpful.Just processed my booking and car hand over with minimum of interest.But I am used to the way the car rental staff behave. "
ALICANTE, ES - Reviewed by STEVEN - 25 May 2015
" Great call centre, accessible all times of the day and night. Very helpful staff. "
" Good customer services, went for the return full tank of fuel option. Still waiting for my refund on the full tank of fuel, but only just back 36 hours ago. Good English speaking Agent . local deal done on car upgrade for minimum expense "
ALICANTE, ES - Reviewed by BARRY - 24 May 2015
" I found a friendly efficient service at your pick up point at in the Alicante Airpoint, so much so I shall be using your services again very soon. "
" What about a discount then, would be appreciated. "
ALICANTE, ES - Reviewed by IAN - 23 May 2015
" Excellent service as usual "
" Only problem was having to be queued for an hour to be served. "
ALICANTE, ES - Reviewed by MICHAEL - 22 May 2015
" good that you have a 0800 contact 24/7, best prices. your offer for insurance would not help me in the comment below. "
" as i had my own insurance, record in the past block an amount on my credit card, i was told due to a said law change 1200 euros was debit from my account. it is early days yet to see if it is returned in full. i was told that gold car wouldn't allow a car unless you paid their insurance. "
ALICANTE, ES - Reviewed by BRIAN - 14 May 2015
" Have used Auto Europe several times over last 13 years. Always good service & helpful staff when contacted by phone. I pay in £ Sterling on booking which can be an advantage over paying in local currency on arrival. "
" This is my 4th rental from Drivalia in 8 months. Have always had excellent service, minibus transfers, collection, & dropoff. Newish cars in good clean condition, any blemishes described on rental agreement (latest car almost brand new with only 1000 km). Be aware of inflated fuel charge on Full/Empty rental, but take into account generally low cost of rental means overall cost is still competitive. "
ALICANTE, ES - Reviewed by RICHARD - 09 May 2015
" The exclusion of Goldcar at the time of booking caused me delays at Alicante as Centauro had to complete all personal details as against Goldcar where details are stored from previous visits. "
" Staff very friendly and courteous. "
ALICANTE, ES - Reviewed by JOHN - 05 May 2015
" good company to rent from my car was a seat leon bril compact car trouble free .will rent from this company again many thanks "
" good company to rent from bril compact car seat leon trouble free many thanks "
ALICANTE, ES - Reviewed by ROGER - 03 May 2015
" If I am offered an upgrade (ie a larger car) at the hire desk am I within my rights to turn it down and get what I booked. If so, would that mean I would get a full refund if they could not supply a mini type vehicle?. MUST the hire company supply a similar vehicle to the one booked ?. Obviously I do not want to have to rebook a car with another company and probably have to pay top fees for it. "
" When I got to the hire desk I got a free upgrade that I didn't really want. On checking the car I found several items not correctly documented on the hire form and so I had to go back and wait in the queue again for peace of mind. The gear change was a bit of a fight and took some concentration to get sixth gear. The fuel tank took several goes to get it filled to where the gauge said FULL. I can't say I have had bad service from Centauro but this car has taken the shine off a usually good hire experience. "
ALICANTE, ES - Reviewed by ROY - 03 May 2015
" Telephone enquiries were extremely difficult, telephone answering machine message was garbled to say the least, nobody bothered to pick up a phone. A particular member of your staff, was unhelpful to say the least using e mail, his best deal was over £300 more than I eventually paid, thankfully someone with a better understanding proposed an acceptable deal. The car from Firefly was quite acceptable on all counts, but having to stand in a queue for an hour before doing the paperwork was tiring. Car return was quick and easy, I received an e-mail the following day, with an invoice attachment, indicating there were no additional charges to be paid. Very efficient. "
" See above "
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