AUTO EUROPE ATHENS, GREECE Car Rental Reviews

ATHENS, GR - Reviewed by ANTHONY - 21 September 2025

" I have used Auto Europe for a number of years now and always found it easy to book and easy to amend the booking if needed. "

" All very efficient. We accepted an upgrade at a modest cost which more or less paid for itself as it was bi-fuel and ran on LPG. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ANDREW - 18 September 2025

" Probably as good as any other similar site "

" Centauro staff off hand, not really interested, particularly when returning the car. "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 6
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by MARK - 18 September 2025

" Overall it was fine but, for the little extra cost, I would probably go with a large brand next time. "

" Their offices are off airport and they only have one or two vans so you can be left waiting for a while. The pick-up was fine as, thankfully, there was no one else waiting when we arrived so it was quick and efficient. Issue is the car was old, clunky and not in very good condition. The clutch was stiff and squealed every time I depressed it. There were lots of scratches and bumps on the car but, other than that, it was OK. "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 4

ATHENS, GR - Reviewed by MATTHEW - 17 September 2025

" Terrible. Will not use AutoEurope or Abbycars ever again "

" Added insurance at the car pick up. Pretty sure we had already purchased what we needed but they convinced us otherwise.So ended up spending double what we had already spent on car hire...just to be sure(which is probably what they rely on ) And then AutoEurope washed their hands of me when I tried to complain. "

Value for Money: 1
Efficiency of Counter Staff: 3
Expediency of Drop-off: 2
Condition of the Vehicle: 5

ATHENS, GR - Reviewed by HELEN - 16 September 2025

" Excellent service. "

" I have used Volta4U the past couple of years and I have been impressed with every aspect of their company. I will be using them ag as in in the future. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by KONSTANTINOS - 14 September 2025

" N/A "

" The staff is very friendly and helpful but there are always two issues with the brand. Car condition - there is always something broken Drop off and release deposit is always something, other suppliers takes less 3 minutes and deposit returns in 2-3 days if not immediately. These guys take over 10-15minutes to drop off and 10 days to release deposit. "

Value for Money: 6
Efficiency of Counter Staff: 9
Expediency of Drop-off: 6
Condition of the Vehicle: 5

ATHENS, GR - Reviewed by MARIA - 13 September 2025

" Easy and transparent car rental. "

" Great experience as usual. Reliable vehicle, competitive rates and competent staff! "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by JAMES - 13 September 2025

" Very negative experience, I have emailed a formal complaint to AutoEurope's email at autoeurope@jmmltd.com "

" Very negative experience, I have emailed a formal complaint to AutoEurope's email at autoeurope@jmmltd.com "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by CHRISTOS SAVVAS (AKA CHRIS) - 12 September 2025

" I have used Volta4U for the first time in Athens Airport, September 2025, and found the experience very professional, efficient and highly regarded. I would highly recommend. "

" From start to finish Volta4U were truly exceptional and professional. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by SUSAN - 07 September 2025

" Satisfied "

" No problems at all agent met us at Athens airport terminal for pick up and drop off for €30 each way as husband is disabled making it difficult to travel to rental location "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by CHRISTOPHER - 03 September 2025

" Car received was old and broken. Air con vent broken. Steering wheel worn. Over 120k km on the clock. Engine light came on after first journey but was told to ignore it. That's not a good situation to be on holiday and it increased my anxiety levels throughout the trip. I was very disappointed in the vehicle I received. I would avoid volta4u and I would struggle to trust recommendations from Auto Europe in the future as well. "

" Car received was old and broken. Air con vent broken. Steering wheel worn. Over 120k km on the clock. Engine light came on after first journey but was told to ignore it. That's not a good situation to be on holiday and it increased my anxiety levels throughout the trip. I was very disappointed in the vehicle I received. I took plenty of photos as evidence. "

Value for Money: 4
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 3

ATHENS, GR - Reviewed by IOANNIS - 03 September 2025

" Easy to book / smooth process. Good value for money. "

" Good value for money. Good customer service. Condition of vehicle / miles rather lower than usual Thrifty's standards. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by IONUT ADRIAN - 02 September 2025

" Company easy to deal with, new cars, quick pick-up and drop-off process. "

" Good company. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by JONATHAN - 31 August 2025

" Apart from the break down episode which was resolved, the car was fine and the staff helpful. One point when the car did breakdown there was no red warning triangle in the car or high viz jackets (as required by Greek laws). And that was true of the replacement car as well. "

" The car was 6 years old and was fine until it broke down. Luckily for us it was whilst we were near our hotel and not on a motorway in the middle of the day - the latter would have been a nightmare if it had happened. Although Volta did replace the car the next day, it was not offered immediately and was only done so after a bit of pushing them to do so. In fact they had no choice when the cambelt broke! They replaced it with a one year old car. I suspect that as they are quite small they cannot immediately offer a replacement car. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by LARRY - 29 August 2025

" Easy to book "

" The car was fine but our experience of the Hertz/Thrifty staff was poor. On pick up, they were too quick and missed some tiny scrapes on the plastic under the front bumper. We were blamed at drop off and they wanted to charge us 200 Euris. We argued until they gave in and agreed to cancel the charge "

Value for Money: 8
Efficiency of Counter Staff: 2
Expediency of Drop-off: 1
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by KATIA - 26 August 2025

" Great as always "

" Although all great, car had a problem with tyre pressure and I needed to kept checking the tyres every 2 days. Not great to be honest. The pressure icon was on when I received the car, so it should have been checked beforehand. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by PAUL - 24 August 2025

" not the best, especially with the extra €30 charge at drop off. I would be reluctant to book through Auto Europe again after this experience. "

" didn't realise this was a "shuttle bus" to the rental company, so we had to wait 20 mins as the first van was full. Then got charged an extra €30 on return as "we were too early" despite the company clearly staying they were 24hrs and staff being on site. "

Value for Money: 4
Efficiency of Counter Staff: 7
Expediency of Drop-off: 3
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by RACHEL - 24 August 2025

" See above. If your email response times are 6-8 weeks your organisation must be a complete shambles, or you don't want to actually interact with your customers. "

" I emailed you about this but had a message saying that your response times were 6-8 weeks which is ridiculous. Content of email pasted below: Yesterday we dropped this vehicle back to the rental company. I wanted to let you know of a concern I have which I was unable to explain to Volta 4U due to the language barrier. The hire car was received by us with a back left tyre pressure of 50 PSI, 14 PSI over the recommended pressure for the tyres. Other tyre pressures were approximately right. When running hot, in hot weather, the pressure initially rose, as to be expected, hitting 52 PSI. You will appreciate that this presents a very real risk of blow out, and is unsafe. Naturally we let some air out of the tyre to get it to a safer pressure. Over the coming days that tyre then consistently lost 1-2 PSI every day, such that we had to continue to add air to keep the pressures balanced and safe. Our hypothesis is that the rental company knew that this tyre had a slow leakage issue and so over filled the tyre to compensate, introducing the aforementioned risk to us, a family of 4 transporting 2 children over 3.5 hours in our initial drive to our holiday destination. Naturally I am concerned that the hire company make a habit of this, endangering other drivers. Please can you contact the company to ensure they sort this issue on the car we hired and do not put future customers at risk by over-inflating tyres on their vehicles? I would hate for someone to experience a tyre blow-out and an accident to occur as a result. "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 9
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by ELTION - 22 August 2025

" Very happy with this company "

" Very happy with this company "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by RICHARD - 20 August 2025

" I have always had good experiences until now, there were times when driving that i thought the clutch would fail. Volta4u have previously provided good cars , this one was definitely not worth the price so very disappointed "

" We rented through Volta4u but had a 6 year old Nisan Micra previously owned by europcar Gear box / clutch was not great , seats were worn, no USB connections, an old car! "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by EMMANOUIL - 19 August 2025

" As a regular customer I am expecting an upgrade next time. Also I want to say a big thank you to all the staff for trying to help me and being so nice. "

" Everything was good "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by DIMITRIS - 15 August 2025

" it was just 'OK' in the end but I would think twice about using Volta4u again, certainly not for a more specialist vehicle like the one we used. But I would use AE again "

" First vehicle was not up to scratch and a second had to be found which was not in a great condition either but how much if a fuss can you kick at 2am. It did the trick in the end but clearly that car should be retired. Also at drop off I was charged extra for having taken the car to an island. Although unusual as a term, I would have accepted it if it had been pointed out to me at pick up. It was one of those 'it is in the terms and conditions' kind of conversations. Sure, I should have read the whole thing but I also had an expectation that if there was a potential charge lurking there, that it would have been referenced when picking up. the stuff at the desk halved the charge in the end which was welcome "

Value for Money: 6
Efficiency of Counter Staff: 6
Expediency of Drop-off: 4
Condition of the Vehicle: 4

ATHENS, GR - Reviewed by OWEN - 13 August 2025

" Excellent "

" Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by CHRISTOPHER - 12 August 2025

" Big deception for all rh trip. "

" Very Bad information for the pick up, rent place too far from thé airport, no comfort inside, people threatening if you are not taking their full damage Insurance, deposit not back, over fees for the cleansing not normal at all. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 3
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by GUY - 06 August 2025

" Very very good experience. Thank you "

" Every time I hire from your company, the staff is amazing and the service very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by WARREN - 05 August 2025

" The auto Europe experience was good, your choice if partner is bad. "

" When we arrived they told us we can only have one bag in the car. They said there is a law that says we cannot fold down the seats to put more bags due to the danger of bags hurting people if there is an accident. I believe the angle was to try and upgrade to a bigger car but they had none available, so they said we could not take the car unless we got a taxi to follow us with our luggage to our accomodation. So we had to order a taxi to put our extra bags in! They also seemed perturbed that we had not booked directly with them and as I had added the extra insurance with you, they said we would have to pay for any damages etc and said "good luck" getting the money back from auto Europe if any thing happened. They also said there would be a €100 charge if we brought the car back dirty which would have been according to their subjective opinion. I paid to get the car cleaned just in case as I did not trust them! Overall a very difficult and long check in experience with them as they kept on making up reasons why we couldn't have all our luggage in the car (apart from the new "law" that no one else has heard of), including damage it would cause and weight overloading (even when I showed them that the Nissan micra can carry 459kg with a quick Google). They said I am renting the car (not purchasing and it's their call what we can and cannot do with it. An absolutely terrible experience! "

Value for Money: 8
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by CHRISTOS - 04 August 2025

" Very positive "

" Very positive "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by SIMON - 03 August 2025

" Ok "

" Car was not of adequate quality or matching the type of car I booked. It had done about 64000km and showed it "

Value for Money: 4
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 2

ATHENS, GR - Reviewed by HELEN - 21 July 2025

" Trouble free booking "

" Great service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PANAGIOTIS - 13 July 2025

" excellent experience "

" very professional and excellent car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ATHANASIUS - 04 July 2025

" No drama Excellent service Highly recommended "

" No drama smooth sailing how it should be done "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by JOHANNA - 27 June 2025

" Would ideally like my money back as did not get to rent/drive the vehicle "

" Never got to rent the vehicle. No staff at airport, no instructions, no signage, no one picked up when I called their number (in fact they hung up on me several times; this was around 19h30) "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by ANDREW - 24 June 2025

" As above. "

" Service was good, but the car was very old and in poor condition. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 4

ATHENS, GR - Reviewed by EPAMEINONDAS - 16 June 2025

" Excellent offers on here always. "

" Some of the staff could do better, but most were great. Car almost new. "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by NICHOLAS - 14 June 2025

" Excellent service "

" All went smoothly. Great value for money "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ALEX - 12 June 2025

" It was not clear to me that I was looking for Surprice from your communications, so spent a lot of time wondering around looking for autoeurope. Neither does surprice have any profile at the airport. Found their logo on a small van parked behind many other. Your pick/up drop/off locations were simply listed as Athens airport. This was inaccurate, as drop off was at the surprice location several km from the airport. There is some large disadvantage to users working through a proxy, and it was not clear from your website that this was indeed a proxy situation. Also was informed that although I paid for 5 days, this is not based on 24 hr periods, but actually on the exact times I estimated for drop off. Because I was an hour late, I was told that I could be charged, although it was only 6 hrs into the 5th day. Is not a policy I am familiar with from other rental experiences. To me, I own that day, and is just a courtesy that I tell you when I think I am returning. I was informed on pick up to choose between a 350euro insurance package or an 1800euro mandatory deposit. This was a surprise. Again, make clear you are a proxy! "

" N/A "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GERA - 10 June 2025

" good price but serious delays in processing car return. still waiting weeks later for replies to calls and emails for written damage report for the deductions to my excess (so I can claim from my insurance). They deducted 570 euros to replace a plastic headlamp cover because "apparently" you need to replace a whole headlight system if the plastic cover breaks. You get the picture. They are trying to make money anywhere they can due to the low rental prices so use revolut to book and you get free excess protection cover with your monthly banking fee. worth it! peace of mind and then you dont need to take out their rip off "additional" insurance to protect the huge excess the hold on your credit card. "

" i was given a car with one headlamp not working which is a serious safety issue As the rental company location was very far from where I was staying I could not go back for them to fix it and lose a day of my holiday. "

Value for Money: 10
Efficiency of Counter Staff: 2
Expediency of Drop-off: 1
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by KELVIN - 06 June 2025

" Please let me know how I can claim for damaged suitcase and refund for key fob battery? "

" Terrible drop off experience, they ran over my luggage when reversing car. Had to replace battery in car key after 2 days cost €8 they would not give refund. Will never book Centauri again "

Value for Money: 4
Efficiency of Counter Staff: 4
Expediency of Drop-off: 1
Condition of the Vehicle: 4

ATHENS, GR - Reviewed by MATTHEW - 05 June 2025

" It was frustrating to be hot with additional charges to take the vehicle into an island as this hadn't been made explicitly obvious during the booking process. The out of hours return fee was also an additional cost we hadn't been expecting. However, overall cheaper than other providers and no major issues. "

" Staff at the Drive office were helpful and honest. No issues. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by TIMOTHY - 04 June 2025

" Happy with the service provided "

" A good deal in terms of price and the quality of the vehicle. The member of staff I dealt with at pick up and drop off was pleasant and very efficient. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by TIMOTHY - 04 June 2025

" The car had badly repaired damage to every corner, every panel scratched or dented. Trim parts missing, warning lights on the dash, hadn't been cleaned, 76000km and the engine had a dreadful top end rattle. When I searched through your site I specifically selected airport collection, Volta are a 10 minute shuttle away. Worst experience of car hire I've had. "

" The male on collection unable to smile and only spoke when he had to leaving me standing wondering what he was doing. Went into a sales pitch for "scratch Insurance" and was visibly upset when we declined. "

Value for Money: 5
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by STUART - 03 June 2025

" No further comment "

" I was a little shocked that you would charge €10 for each bar of petrol short plus €12 to go fill it Might be a good idea to clearly display that in big writing Also my deposit on my cc has still not been refunded and I was told it would be refunded immediately- do you know when it will be refunded? "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 5
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ROB - 01 June 2025

" Highly recommend as value for money and great service. "

" Great service and lovely staff. Vehicle was clearly well used with visible damage and a sticky gearbox but it was well cared for and damage declared up front on pre-prepared check out forms. Can't fault and will use them again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by GREGORY - 30 May 2025

" Booked collection at terminal when booking confirmation arrived indicated shuttle. However, looking at company in the terminal and cost difference Will defo use them again "

" Condition car as expected Team super helpful and friendly Shuttle was spacious and driver v welcoming "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 5
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by JENNIFER - 30 May 2025

" None "

" I was disappointed having booked a full to full policy vehicle to receive the car 5/8 full and have to try to achieve the same on return - not good enough! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by ELTION - 28 May 2025

" Thank you "

" Great stuff and great service.car was nearly new.I recommend.ευχαριστώ. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by KEITH - 25 May 2025

" All good "

" No issues at all . Staff very friendly especially on drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by MARIO - 21 May 2025

" 100% happy "

" We were given a nearly brand new car and it absolutely perfect for our needs. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by STELIOS - 20 May 2025

" First class experience. I have no complaint at all. I have been a client of Auto Euro, Thrifty and Hertz a few years now and I have always been very satisfied "

" Everything was very pleasant including the car but especially the people that handed the car to me and especially the people who received the car when I returned it. Well done Auto Euro and Thrifty! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by VASILIOS - 12 May 2025

" I have been hiring cars through Auto Europe for the last 13 years, I have always paid up front for the services provided by various companies, and have received exactly what was stated on the contract. The last experience with ABBYCAR was tainted by their demand for extra payment which was not on the contract. "

" On arrival at the issuing desk, I was informed that ABBYCAR had started a new policy OF DEMANDING 50€ per hire for allegedly providing breakdown cover over the duration of the hire. This policy was not mentioned on the contract voucher. Auto Europe is the platform through which ABBYCAR sells its services, so you should investigate this unexpected demand by this car hire company. "

Value for Money: 6
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by SALLY - 07 May 2025

" Firendly staff, lovely car, was a quick and easy pick up and drop off. "

" Firendly staff, lovely car, was a quick and easy pick up and drop off. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by CONSTANTINOS - 03 May 2025

" Very pleased with the car, friendly staff and overall experience "

" Very pleased with the car and overall experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by MARIOS - 30 April 2025

" Hello, Unfortunately our flight was delayed and there was no communication from your side to resolve the issue and get our car. You did not provide a way to transport us from the airport to your area the same day or the next one as you promised. We kinly request a full refund of our purchase. Could you please refund us? Kind regards, Marios "

" Hello, Unfortunately our flight was delayed and there was no communication from your side to resolve the issue and get our car. You did not provide a way to transport us from the airport to your area the same day or the next one as you promised. We kinly request a full refund of our purchase. Could you please refund us? Kind regards, Marios "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by NIKOS - 30 April 2025

" We won't use Abbycar in the future. "

" A representative from Abbycar was waiting for us at the airport, and we quickly arrived at their rental site. At the front desk, we were greeted by an employee who, after processing my information and placing a €1,750 hold on my credit card, informed us that we needed to pay an additional €50 for roadside assistance. We objected, as this charge was not mentioned in our original agreement, and they told us to take the matter up with Auto Europe. I asked to see a document stating that roadside assistance was mandatory and not included in the booking. The employee left for a few minutes and returned to say that, because we had a baby with us--and because she was feeling generous--she would waive the fee. She added that, if it hadn't been for the baby, she would not have allowed us to take the car. The car itself was acceptable but not well maintained. It needed new tires, which were slippery in the rain, and the windshield wipers were worn and ineffective. "

Value for Money: 10
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 2

ATHENS, GR - Reviewed by IGOR - 27 April 2025

" I was totally satisfied. "

" There were no problems. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by IOANNIS - 26 April 2025

" Smooth and convenient booking process. Good value for money. "

" Good value for money - unexpectedly unpleasant experience by the staff at the counter. "

Value for Money: 9
Efficiency of Counter Staff: 4
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by STEIN - 23 April 2025

" I returned the car three days earlier than I paid for. Did not get any refund even if you could rent it out again and make more money. Not a good way to treat a customer! Will for sure never use this company again. "

" I returned the car three days earlier than I paid for. Did not get any refund even if you could rent it out again and make more money. Not a good way to treat a customer! "

Value for Money: 2
Efficiency of Counter Staff: 5
Expediency of Drop-off: 6
Condition of the Vehicle: 4

ATHENS, GR - Reviewed by THEOPHILOS - 20 April 2025

" Have used AutoEurope lots of times over the years no problems. Will use them again aling with other companies that offer good value. "

" Car was an old rust bucket. We drive into Athens from the airport. Didn't use it the next day. We drove into Piraeus the next day and it broke down. Anyway, I'd filled the fuel tank from empty, and never got the refund as they have a no-refund policy. However, that was a break-down, I wasn't returning the car at end of rental period. The replacement car was also a rust bucket. No fuel provided, gave it back 1/4 full. "

Value for Money: 2
Efficiency of Counter Staff: 7
Expediency of Drop-off: 6
Condition of the Vehicle: 2

ATHENS, GR - Reviewed by ASSEL - 19 April 2025

" Very pleased "

" Very smooth expérience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by MIA - 16 April 2025

" Good. Would use again. "

" It was easy to book the car online. The staff at the counter was very friendly and helpful. The driver who drove us from the airport to the rental place was helpful and helped us out of the car. He drove safely. The car was in a good state and comfortable. The car was clean. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by AMEL - 16 April 2025

" Fine. "

" Very good service. Quick friendly and efficient and reliable. I would always chose them again over other car rental companies. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by JOHN - 08 April 2025

" Excellent "

" Quick and friendly "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ANDREW - 03 April 2025

" X "

" Friendly and efficient "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ANDREW - 03 April 2025

" Everything was fine "

" Nice car, excellent service, everything went smoothly. Easy to walk to from airport terminal "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by STAVROULA - 30 March 2025

" All good "

" All good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by STEPHEN - 19 March 2025

" Easy to hire and good prices "

" Very efficient and polite "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by KONSTANTIN - 19 March 2025

" Perfect "

" Quick and efficient service. Excellent value for money. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by VERNON - 11 March 2025

" Rental with out headaches "

" New car, great condition and pleasant staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by MARKOS - 11 March 2025

" Very positive experience, great price offered by autoeurope. The whole booking process was smooth, no hidden fees and extras. "

" Very polite and professional during pick up and return. Mr Aris explained in details everything regarding the procedure. Car was in excellent conditions, almost brand new (2024 Dacia Sandero) . Same goes for the rest of the fleet that was available on site. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by SIMON - 11 March 2025

" Overall satisfactory after the delay waiting to be picked up. "

" There was no clear arrangements for pick up. I had to call when after 15 minutes on one was there. I was told that the pick up would then happen in a totally different section of the airport. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 6
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by NIGEL - 09 March 2025

" Good "

" Car misfired. The Kenton was intermittent. Also has an intermittent/faulty right indicator. "

Value for Money: 3
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 2

ATHENS, GR - Reviewed by JAMES - 09 March 2025

" Almost perfect in every way. The only 2 things I think could be slightly improved were: 1. I felt it was slightly unclear where I had to wait at the airport arrivals for the Surprice Minibus to collect me (would make it easier if there was a sign, and if the minibus had a clearer sign writing on the side). 2. I didn't find it easy to find a fuel station to refill the car on return. To be honest I could have used a sat nav, so my bad, but just to note there doesn't seem to be many fuel stations close to Surprice, so just something to be aware of. Otherwise I'd say overall this was one of my best rental car experiences - quick, efficient, friendly, well priced, good car. Well done "

" Really friendly staff and very helpful. Handover process was easy. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by KYRIAKOS - 27 February 2025

" Brilliant service "

" Friendly and brilliant service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ELIAS - 24 February 2025

" Very satisfied "

" Very good car hire company "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by PAUL - 20 February 2025

" had selected on airport pick up, so was disappointed I actually had an off airport collect hire. "

" Had to wait for some time for collection at airport, but return trip was prompt. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by SIMON - 05 February 2025

" I paid auto Europe for full damage waiver, however was told at the branch I had to either leave a €2800 deposit from which any damage would be taken and then I would have to claim that back from Auto Europe OR pay €140 to the branch directly for their own insurance. So a €90 hire turned into a €230 hire plus another €200 deposit for tickets. We were waiting over an hour for collection and had to call 3 times. The branch is over the rd. please let me know your thoughts. "

" . "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 2
Condition of the Vehicle: 5

ATHENS, GR - Reviewed by CHARALAMBOS - 31 January 2025

" Very friendly staff "

" Very satisfied "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by STEPHANE - 27 January 2025

" Good "

" Great "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by CHRISTOPHER - 17 January 2025

" AE were great, but Centauro were dreadful. I used them once before a few years ago and they were fine, but they have clearly motivated their staff to do anything at all to sell these policies. Perhaps each sold policy is 100 Euro commission to whoever sells it. Whatever the case, terrible, and never again! "

" The counter staff were borderline criminal. They pushed their 300 euro insurance package very hard, and lied in the process. We were told our own excess protection insurance wasn't accepted in Greece. This is not true. When that didn't work they told us that if there was any damage they would refuse to supply us with any invoices for the excess so we would not be able to claim from our insurance company. Even the British (but fluent Greek speaker) next to us was extremely upset with how she was being treated (exactly the same pressure and lies). We did not take their package, and it had a very negative effect on our trip to begin with. I will never use these people again, and I think you need to have a serious word with them as your reputation is somewhat linked to the treatment this company dishes out. "

Value for Money: 8
Efficiency of Counter Staff: 1
Expediency of Drop-off: 8
Condition of the Vehicle: 3

ATHENS, GR - Reviewed by RIAD - 11 January 2025

" הרכב היה קצת מיושן, והמגבות של סילוק המים מעל השמשה הקדמית היו ישנות ולא עבדו כמו שצרי "

" הרכב היה קצת מיושן, והמגבות של סילוק המים מעל השמשה הקדמית היו ישנות ולא עבדו כמו שצריך "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by ANDREW - 09 January 2025

" Friendly, efficient and professional. "

" Friendly and efficient. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by NIKOLAOS - 03 January 2025

" Excellent experience overall "

" Great car professional staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by EDWARD - 11 December 2024

" My only niggle is that the AutuEurope booking site states that Volta is on site at Athens Airport - it's actually a 5 minute drive away... "

" Excellent firm "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by ROBERT - 10 December 2024

" As above "

" The company treated us well.A "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by BEN - 05 December 2024

" As above. "

" A bit of a wait for the transfer vehicle from the terminal to the Volta location. Then only one person serving at the counter, and took a good 20 minutes to be served. Apart from that, all good. "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by FOTIS - 04 December 2024

" The first car offered had a cracked windshield! I had to take a car one category smaller than the one I paid for ! "

" I was not told that i will be charged €100 if I return the car after office hours !! I returned the car 3 days before the contract was due!!! "

Value for Money: 6
Efficiency of Counter Staff: 6
Expediency of Drop-off: 6
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by IOANNIS - 03 December 2024

" Very positive overall experience - good value for money and smooth process. Strongly recommended. "

" Friendly staff. Overall process smooth and straightforward. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by DIOGENES - 30 November 2024

" x "

" x "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by HISHAM - 28 November 2024

" It is very obvious that auto Europe does not vet the companies they recommend. "

" The problem is the staff checking in attitude. They refused to accompany me while checking the car . They asked me to take videos and photos but they can't add any scratches or dents to their contract. It is only at check out that they can review my photos. Very intimidating attitude to take the company Inssurance policy. The delay of the staff to check out cars was obvious at our check in and check out so we decided to arrive too early to avoid any risk losing our flights but I can see other passengers very nervous and irritated. The intersting fact was that there was plenty of staff hanging around smoking and not helping in the check out. We saw them checking cars out at our arrival but were hanging around smoking and they asked our driver to do the check in cars which delayed our driver. There is a vacuum of leadership in that office of Athens airport with poor behaviour and bad customer experience. "

Value for Money: 10
Efficiency of Counter Staff: 1
Expediency of Drop-off: 3
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ARISTIDES - 18 November 2024

" Very efficient website with good coverage of information and large number of options to choose from. Telephone support, whenever needed, also excellent. "

" Very efficient as well as friendly service, very polite and obliging personnel. Regarding the car, immaculate, very new, couldn't ask for anything more. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GERARD - 12 November 2024

" As mentioned all else was fine apart from the filter issue and finding where to go in pick up "

" My only gripe with the booking is I selected an on airport company with the filter but it was a pickup in the car park. The instructions to find the car park on arrival were non existent but got there in the end. The trip to the depot wasn't far and all else was smooth - lovely staff at the depot. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ITALO - 11 November 2024

" Everything went well apart from two things. First, there was no indication on my booking that the car I reserved was electric. The only clue was an E beside the name of the car. As we were traveling around Greece, it meant we had to do several long stops to recharge the car. "

" Everything went well apart from two things. First, there was no indication on my booking that the car I reserved was electric. The only clue was an E beside the name of the car. As we were traveling around Greece, it meant we had to do several long stops to recharge the car. The second point was that at checkin we were not informed that we should return the car with full load of the batery charge. Usually when we rent electric cars, the sales pitch from the companies is that we don't need to spend on fuel and no need to charge the car either. I would be glad to be well informed in advance. Thanks. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by STELIOS - 09 November 2024

" Al went very well. Thank you everybody "

" Very good experience indeed! But, my god, so many companies involved it's confusing and even risky! Names of companies: autoeurope, autohellas, hertz and thrifty!!!! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by AIKATERINI - 08 November 2024

" Easy and straightforward "

" Excellent! All very satisfactory and staff very accommodating and friendly "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by DAVINDER - 07 November 2024

" Misleading website - showed Airport pick up and drop off, but a shuttle bus was required added an 1 hour plus. Auto Europe site need to be transparent. After logging a complaint, got a standard apology. "

" Most panels on the car were damaged and interior was not totally clean. "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 3
Condition of the Vehicle: 3

ATHENS, GR - Reviewed by JOHN - 05 November 2024

" Very satisfied and good value. "

" It was not clear where to meet the transfer vehicle and had to phone the office, otherwise very satisfied. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by THERESE - 05 November 2024

" Contacted auto Europe as well re the insurance, not helpful at all. "

" Conned into taking out additional insurance, despite telling staff I had already got full insurance.In the moment of being conned, I really felt pressurised by the counter staff to take the additional insurance. Told the tank was full when it was half full. When I went back to tell them this and to ask for the insurance money to be refunded, he said he couldn't reverse the transaction even though it was only done 5 minutes previously. Car was badly damaged, but this wasn't disclosed ( stupidly I didn't check before I took the car, it was late and dark). Only found that the next morning . Tried to contact Centauro the next morning by phone and by email to discuss insurance refund . No response. The whole experience was poor. I am also cross at myself at being conned. "

Value for Money: 5
Efficiency of Counter Staff: 1
Expediency of Drop-off: 5
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by JAMIE - 01 November 2024

" All good "

" Excellent and helpful to include damage waiver in the rental of the vehicle "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by JOHN - 31 October 2024

" Easy to book excellent price We will book again "

" The staff were all excellent but the car had a lot of damages The customers must take a lot of pictures. The staff were all very polite, helpful and did their best to help us "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by DEEPAK - 30 October 2024

" Everything was smooth and the staff was very friendly "

" Everything was smooth and the staff was very friendly "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PAVLOS - 26 October 2024

" no comment "

" All ok, apart from the seats of our Opel corsa which were very dirty. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by ROY - 26 October 2024

" Chose Europcar for its airport presence and pickup. Won't use them again. Understaffed at the counter and dismissive at car collection. "

" Long wait at the Europcar counter, Athens airport on pickup and again when I returned the car. I'm still confused between the Autoeurope cost of £156 and Europcar having me sign a contract for €192. Staff at collection were rude and unhelpful, failing to provide any guidance on the car's controls and systems. "

Value for Money: 5
Efficiency of Counter Staff: 3
Expediency of Drop-off: 8
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by MARTIN - 22 October 2024

" What an absolute joke. You nit only provided inaccurate pickup info. You cancelled the booking, rebooted it yourself and didn't tell us. What a joke "

" What an absolute joke. You nit only provided inaccurate pickup info. You cancelled the booking, rebooted it yourself and didn't tell us. What a joke "

Value for Money: 6
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by ALISON - 22 October 2024

" Excellent value for money. Counter staff were slow to deal with customer and ignored my presence at the counter for a few minutes but once they attended to me the service was good. "

" Excellent value for money. Counter staff were slow to deal with customer and ignored my presence at the counter for a few minutes but once they attended to me the service was good. "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by RONALD - 21 October 2024

" ​ reservations@autoeurope.co.uk ​ Hi Voucher No UK5705793-1 Re Car hire from Athens Airport. On your voucher it states directions at airport , on arrival Exit at N85, there is no such exit no in airport. On arriving we searched for N 85 Nobody at arrivals hade any idea concerning N85, so on exiting arrival's to look for N85. We where wondering around for something that did not exist, now time was getting on By the time we did find our Mini bus connection It had left the airport and we had to wait for over 1 hour and in total one hour and 30 minuets after I had to phone hired car company. Not a good start for my holiday. Your directions should of stated that On arrivals Exit No 5 turn Right for 20 meters and pick up bus is on your right. "

" Very Good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by DAVID - 21 October 2024

" Underwhelmed "

" We had asked for a GPS but told to ask/pay locally, however on pickup advised all were broken! Our phone was nearly out of charge so advised to go to local retailer for cigarette usb and sim card so we could get to our destination, however after purchasing cigarette attachment broken!! Car smelt of fuel wasn't impressed with service unfortunately "

Value for Money: 6
Efficiency of Counter Staff: 6
Expediency of Drop-off: 8
Condition of the Vehicle: 4

ATHENS, GR - Reviewed by CHRISTOPHER - 21 October 2024

" Auto Europe - very good will use them again. Abbycar - never again ! Please investigate. "

" PLEASE READ THIS BECAUSE I WANT TO RAISE SOME SERIOUS CONCERNS. I was told that my Credit Card would not be accepted because, being newly issued, it was unembossed. Consequently, unable to use this card to leave the €600 deposit I was obliged to pay an unexpected €90 for an insurance "Premium Package" and also leave a €150 deposit paid using my debit card. I found this behaviour not only stressful but bordering on criminal. However, having just disembarked, tired from a delayed flight and driven to the pick-up depot several kilometres from the airport, I had little choice but to accept. I would also like to express my concerns about the driver, acting for Abbycar, A South African now living in Athens, he collected us from the airport and drove us to the pick-up depot. For the whole duration of the drive his only topic of conversation was based around racist comments about Greeks, the immigrant community and his own ability to react to confrontation by violence. This experience combined with unexpected financial problem mentioned above made us both feel that we were, for want of a better expression, dealing with a bunch of crooks. "

Value for Money: 5
Efficiency of Counter Staff: 1
Expediency of Drop-off: 7
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by SIMON - 18 October 2024

" Auto Europe is a great site and quickly identifies a range of vehicles. The hire companies are completely comfortable with the process. An area for improvement is within the website relating to the filters and accuracy of suppliers descriptions- example: Volta company at Athens airport- website says the collection/drop off is at the airport where in fact there is a shuttle required for both. "

" All good . Allowed me to pick up the car 8 hours early and upgraded the vehicle. Also allowed me to use their parking space temporarily whilst picking up my wife later that evening. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by CAMERON - 17 October 2024

" Very poor and do not recommend Surprice They are the cheapest for a reason "

" The pick up service at Athens airport was satisfactory and quite efficient once I called them The staff member at the desk recommended I took extra insurance and didn't seem happy when I pointed out that I had already had this through Autoeurope I observed a person dropping a car off and losing his excess due to them finding a small scratch on the car so was very wary. When I checked the car I was given I found many dents and scratches and also marks internally so I asked the staff member to come out with me so I could point them out but was told to just take photos or a video so I could prove I hadn't caused the damage when returning the car. At this point there was only myself and three staff members in the place but they refused to get off their backsides to come out to check as it wasn't Surprice policy to do so. This is wrong They should be pointing out the issues to me before hire and reassuring me that they were aware of any issues. Not to mention the fact that the cars should be in better condition anyway. I found the whole experience of picking the car up unpleasant and felt like they were doing me a favour by allowing me to rent one of their cars. This tainted my whole holiday as I was constantly worried about being held responsible for any existing damage even though I had full insurance through Autoeurope and felt like the whole thing was an insurance money making scam To be fair though on returning the car after spending the 8 day hire period checking the car for any damage I may have caused the car was given a quick check over by a somewhat miserable staff member and accepted back without issue. In my opinion Surprice need to look at the whole process and change how they treat their customers. I have used rental companies numerous times all over the world for both business and leisure but this was by far the worst experience I've had and will not be using them in future "

Value for Money: 8
Efficiency of Counter Staff: 2
Expediency of Drop-off: 6
Condition of the Vehicle: 3

ATHENS, GR - Reviewed by PETER - 16 October 2024

" Nice car to drive. Easy pick up and drop off. Very smooth operation. A little bit concerned with all the dints and scratches at pick up but took photos and all OK "

" Nice car to drive. Easy pick up "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by JAMES - 13 October 2024

" As above "

" Car was clean, very roadworthy and newish. However it had an annoying and persistent fault with the CL, offside front tyre seemed to be leaking pressure and the engine increasingly mis-fired. Staff were friendly and courteous. Inability to drop at the airport was a pain with an early morning flight as compound was challenging to find. "

Value for Money: 5
Efficiency of Counter Staff: 9
Expediency of Drop-off: 6
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by NEIL - 12 October 2024

" Overall everything met our expectations "

" We frequently rent cars from many different companies and Abbycar is definitely in our top 5 "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PHILLIP - 10 October 2024

" Autoeurope consistently provides competitive quotes "

" Transfer was OK but process for getting car was slow. Inspection of vehicle was strange as agent wanted me to take video/pictures whilst she inspected the car. She then wanted me to sign her paperwork even though I had not seen what damage she had noted. "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by RALPH - 08 October 2024

" Staff were pleasant. A Corsa is not built for a tall person unless you are a contortionist. Meet an Great means you have to go and investigate about the airport to find you greeter. The instruction say outside exit 5, They don't say turn right then walk another 100m. "

" Car was overdue service by 5,000 kms. Tyre pressure light came on. After checking pressures all tyres were at 1.4 Bar should be about 2.5 Bar. Worried about a leaking tyre so checked spare was OK..... no spare wheel. Obviously no interest in maintaining the car "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 5
Condition of the Vehicle: 3

ATHENS, GR - Reviewed by MARIA - 05 October 2024

" Good car. Good service "

" Staff were very happy, helpful and courteous. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ORTRUN - 03 October 2024

" I always go to AutoEurope first when I need a hire car. Their all-inclusive zero-excess deals are the best thing on the market. "

" I have been using the same Enterprise office in Athens several times: helpful staff, excellent location and the all-in deal through AutoEurope is really good - there's nothing to worry about financially. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ASAF - 30 September 2024

" I am very satisfied from auto Europe... Not so satisfied from auto Union... "

" We didn't get the car that we're order... The air condition didn't work and we spend six days sweating The front window wipers where in a bad bad condition.. it starts raining and we didn't see the road. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

ATHENS, GR - Reviewed by ANNE - 29 September 2024

" All good "

" It took 20-30mins to be collected from the airport but the checking in was smooth. The car was clean and ran well. Checking round the car was good with joint noting of any issues. Return was smooth and quick. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by YAROSLAV - 28 September 2024

" Everything was easy and smooth "

" Helpful and friendly stuff "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ALEXANDER - 27 September 2024

" Overall satisfactory, but I might choose another provider for a newer vehicle. "

" The vehicle I was given had done 230,000 km. I had expected a newer vehicle. That said, the vehicle drove ok, but I wouldn't hire such an old vehicle again. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 4

ATHENS, GR - Reviewed by PETER - 26 September 2024

" they were the cheapest! "

" all good apart from expecting them to be at the airport terminal. They advertise as being at the terminal, but actually there is a shuttle bus, and a 5 minute drive to their offices "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by MARIO - 24 September 2024

" We use you twice a year for Greece, and regardless which rental car agency is selected, the problem is always the same. High mileage vehicles in poor condition, usually with some mechanical defects (in June the A/C was malfunctioning - a big problem with 40 degree temperature. And now in September, the car still had some 40K on the odometer, and the wheels needed balancing. I don't see how this gets resolved, as in all years we've booked with you for Greece, the same issues continue. "

" Finding the shuttle van at Athens airport was chaotic, as there were a large number of other vans occupying nearly all of the spaces. It took quite a while to be picked up (also had to call them). The car itself needed a wheel balancing (it vibrated massively from 100-130 klm/hour). Also the screenwash liquid tank was completely empty. The overall impression not only with Goldcar - but all others in Athens - is that they do NOT maintain their vehicles well. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 6
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by DIOGENES - 23 September 2024

" X "

" A good team working hard. Car needed service maintenance and had been used harshly by previous guests. Multiple warning alarms came on, but the car kept running. Need to devote some TLC "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

ATHENS, GR - Reviewed by RICHARD - 23 September 2024

" Auto Europe ok as an agent. Avoid Centauro as your choice of supplier "

" Disinterested counter staff, ignored everyone for a long period. Very aggressive on selling additional insurance indicated any issues they'd charge the max against you if you didn't add additional insurance "

Value for Money: 9
Efficiency of Counter Staff: 5
Expediency of Drop-off: 8
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by ANTHONY - 22 September 2024

" Process is straightforward - have used Auto Europe for a number of years now. "

" Prompt efficient service both at pick-up and drop-off. Unusually, we were actually given the make/model booked. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PETER - 19 September 2024

" Xx "

" Great car hire experience - helpful staff too - recommend "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by STEVEN - 16 September 2024

" Slick and reliable as always "

" All good apart from 40-minute wait for shuttle bus at beginning. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by XENOFON - 12 September 2024

" Always the best option of choosing a car rental company, started using autoeurope 6 years ago and still better than all similar websites "

" Very fast procedure and problem-free pick-up and drop-off.great value for money "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by ALEXIOS - 10 September 2024

" Had to drive back to the office the next day to switch cars from the station wagon to finally a nice but old city car. At least it made for the trouble as it was a convertible and we enjoyed driving it around Athens. Staff very friendly and professional. "

" Having paid for a late pick up from the airport (late flight), we were given one of the last cars available on the lot which did not meet our needs (a station wagon instead of a small city car we booked). Got picked up and dropped off very efficiently. Getting and dropping off the car very efficient. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by ALEXIOS - 10 September 2024

" Great service. Got picked up and dropped off very efficiently. Getting and dropping off the car very efficient. Got a decent upgrade in the car as well. "

" Great service. Got picked up and dropped off very efficiently. Getting and dropping off the car very efficient. Got a decent upgrade in the car as well. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by WESLEY - 09 September 2024

" Alamo rents a better car. "

" Very basic car and the radio only worked around Athens. Felt every bump in the road. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by KONSTANTINOS - 09 September 2024

" World class service and fantastic cars always from VOLTA4U and it's beyond amazing stuff, and of course the best prices and deals you can find online from Auto Europe!! Until next time !! "

" VOLTA4U is literally the BEST CAR HIRE company I've ever come across in my life and I have traveled all over the world for work and leisure !! The professionalism, the stuff, the quality of the cars provided, the facilities they have, the kindness you receive as soon as you walk in is truly remarkable !! Well done to everyone there who genuinely and consistently provide a world class service !! Special thanks to Nikos, Maria, Eleni, Stelios just to name a few for outstanding hospitality and next level service ❤️ "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by JAMES - 08 September 2024

" None "

" The customer service was excellent. We were given the car very promptly, the girl that dealt with us was very pleasant. The car was adequate for what we needed and served the purpose that we required. The instruction to find the pick up point to be taken to the car rental place could have been better. It took us a bit of time to find the transport vehicle. . "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by GEORGE - 07 September 2024

" Very professional service. Prompt transfer to and from terminal. "

" Good company professional ,friendly staff.. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PETER - 01 September 2024

" As above "

" Quick and easy, very good service, and very good price "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by OLIVER - 28 August 2024

" car was a little small for us, we were offererd a slightly bigger one but had allot of miles and a few dents "

" all good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by KATIA - 28 August 2024

" As above, otherwise excellent "

" Great car great service but do age to get out of car park not great, but donate to get INTO car returns awful. Also need more space at collecting returning, as it was very congested both times "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by MOUNIR - 27 August 2024

" I've been reserving Cars with Auto EUROPE  for very long time and I'm very satisfied with their services "

" Service at the pick up was very poor telling you something and doing something else most of the companies I rent with they love you to go to I see and put a towel on the seat and drive Santoro they don't allow that they don't allow you to take the car to the one of The Greek islands which is other company do allow you to take the car with you to the greke islands overall, I wasn't happy with this company. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 8
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by JONATHAN - 27 August 2024

" We booked a open top jeep on the website but when we arrived in Athens Enterprise told us that they don't do open top cars and that Auto Europe should not have offered this option. "

" Efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by DAVID - 25 August 2024

" I would not use your service again and I will be actively making sure that others are aware of the underhand way that the business is ran, also I will be making sure that the security deposit that is meant to be a block on account is actually taken from account and that I am now still waiting for the refund of £1000.00 euros, I will not be using your services, ever again and I will be recommending that others stay well clear, in as many reviews as I can post, completely disgusting way to run a business "

" On returning the vehicle, the lady came out of the office to greet us and the first thing she said was "have you got photos" which I thought was strange, she then walked directly to the front of the car and looked at the passenger side front underskirt, and said "there are fresh scratches here" she didn't even have the damage check form on her at this point. You would have to be lying on the ground to see it or to take a photo, but she went straight to it, we had no incidents on our travels, she said, 'It's ok as you've got the full damage cover.' I stated that this wasn't the point, I had not damaged the car, and that I was not going to enter into a false claim of insurance. "

Value for Money: 5
Efficiency of Counter Staff: 3
Expediency of Drop-off: 1
Condition of the Vehicle: 4

ATHENS, GR - Reviewed by IOANNIS - 24 August 2024

" Good value for money. "

" Friendly and polite staff. Overall smooth process. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by RICHARD - 22 August 2024

" Quick "

" Had me on the system already and gave free insurance addition for my wife "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ABDOUL - 13 August 2024

" Best prices with verified reviews "

" Nice clean new car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by VICTORIA - 07 August 2024

" Let down and made to feel like it was our fault even though I had already paid for the specific van and had no way of getting from the airport to the car hire place other than waiting for a shuttle bus that took an hour "

" We stood at the airport for an hour phoning various departments to find out where our collection was, when we eventually got the shuttle bus to collection depot there was no vehicle for us. The ladies answer was we were late. I had paid for a 9 seater which they literally gave to some people whilst we stood in a que waiting to be seen. They eventually offered me a spare shutttle bus with the company logo on, with no reduction in price. She even wanted me to pay more for the added driver which I had originally asked for already on the booking. The vehicle had seat belts missing, engine screamed but my only choice for a vehicle for the week that fitted us all was I was told it's this or nothing. So had to take the van. "

Value for Money: 1
Efficiency of Counter Staff: 2
Expediency of Drop-off: 2
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by ASHLEY - 07 August 2024

" Not likely to recommend. Staff were very rude and they didn't have the car that I booked. "

" Staff were rude. Car was badly scratched. "

Value for Money: 4
Efficiency of Counter Staff: 1
Expediency of Drop-off: 5
Condition of the Vehicle: 4

ATHENS, GR - Reviewed by PRETAT - 04 August 2024

" Unless support over the phone: assumptions instead of discussion and exchanges, « do not know the regulation, but they did this with you and you child it is because they could »? EXCUSE ME? "

" 1h30 lateness to pick up at airport, agressivitiy from lazy agent, all customers in the van transfert were comparing, dangerous driving from Airport to agency, 7YO kid had to be in dad's knee in the van during transfert... much more to say but avoid please, even regulation/law are not respected. Shame "

Value for Money: 1
Efficiency of Counter Staff: 2
Expediency of Drop-off: 1
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by ANDY - 02 August 2024

" Got the job done. Details about the pick up were ambiguous but a call to the rental office sorted the issue "

" Efficient without being friendly "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by KONSTANTINOS - 31 July 2024

" I would say one of the worst cars I have ever rented in Greece. A new car granted but when you rent an SUV you don't expect a Dacia. I could have bought a better car for what I ended up paying. What should have been a cheap vehicle for a 5 days turned into a substantial amount of money. £147 for AE to rent the car £73.79 additional insurance £245 to bring the vehicle back from where it was left which was higher than indicated £74.60 misc charge which I still don't know what it was Total of £540.39 Absolute disgrace "

" I would say one of the worst cars I have ever rented in Greece. I could have bought a better car for what I ended up paying. What should have been a cheap vehicle for a 5 days turned into a substantial amount of money. £147 for AE to rent the car £73.79 additional insurance £245 to bring the vehicle back from where it was left which was higher than indicated £74.60 misc charge which I still don't know what it was Total of £540.39 Absolute disgrace "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 5
Condition of the Vehicle: 5

ATHENS, GR - Reviewed by JOHN - 31 July 2024

" Been using Auto Europe for 15 years now "

" Waited 45 minutes for the van pick-up. Surprised to have to pay for car clean "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by NEIL - 30 July 2024

" The booking process with Auto Europe was fine and straight forward but we wouldn't book a car with Centauro again. "

" On arrival the counter staff were unfriendly, abrubt, rude and generally unhelpful when we asked any questions. We got the impression they just wanted to 'process' us as soon as possible. We didn't feel the fuel policy was fair or easy to adhere to. We were asked to return the car with 90% fuel, which wasn't easy to predict, resulting in us putting more fuel in to avoid not getting our full deposit back (which was overpriced). The return of the vehicle was very rushed, communication was poor. There was no damage to the vehicle but we had no receipt given to us to prove that they accepted the condition of the vehicle at handover, and we would actually get our deposits returned fully. We had a hair raising shuttle back to Athens airport, the driver was speeding and using his mobile phone. He dumped us at arrivals, instead of departures and disappeared. We will not be using or recommending Centauro again. "

Value for Money: 9
Efficiency of Counter Staff: 2
Expediency of Drop-off: 4
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by DANIEL - 30 July 2024

" Positive experience and easy pick up and drop off. thank you. "

" Easy process and nice car, thanks! "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by WING CHIU - 27 July 2024

" Nothing to add "

" The car I was provided was simply terrible. It had no power at all, very high milage and many scratches and dents . Having said that, the staff was very helpful but the car was very disappointing. "

Value for Money: 5
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 2

ATHENS, GR - Reviewed by JOANNA - 18 July 2024

" The drop off was luckily quick and easy, it's just worth noting this isn't pick up in terminal as advertised on auto Europe. (I saw the paperwork the transfer was mentioned, so this must be a Auto Europe mistake). I was offered a free upgrade but unfortunately the cars might have a wait for cleaning. "

" This was a great option, in comparison to others. I think it must have been a mistake by auto Europe because when I booked, this car was described under the (in airport category) not shuttle service as it was. I thought the price point was very reasonable, but when I found it was a shuttle it made sense. The car had quite a few scratches and knocks, but it wasn't a problem for us. The staff were friendly and polite and we had no problems. The lower rating for efficiency was because we waited about an hour for the car to be (cleaned) they did give us a free upgrade to the next size up which was lovely, but of course being already an hour late for our reservation due to a flight delay did mean we ended up losing a lot of time in our day as we also initially thought it was terminal pick up. Knowing this I would still choose volta 4 you due to the reasonable cost, and being the closest shuttle car service. These are points I'd like to have been informed of for planning our time. "

Value for Money: 10
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by KATIE - 17 July 2024

" Difficult to contact. Poor information received prior to getting no car. Unclear instructions. Unhelpful staff "

" I was not able to pick up the car due to confusing information re pick-up. By the time I had identified where I needed to go (as company representative did not pick us up as agreed) I was told the booking had been cancelled as a no-show. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by ALLEN - 12 July 2024

" Need to allow a lot of time to collect and return vehicle despite depot being very close to airport. Very nice and friendly staff but Goldcar computer system seemed to be excessively slow for the operstors. Frustrating for customer. "

" Checking in process took almost an hour due to operator using very slow computer software. "

Value for Money: 10
Efficiency of Counter Staff: 3
Expediency of Drop-off: 8
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by ROGER - 10 July 2024

" See above "

" Our plane was delayed in the UK meaning we were arriving after midnight. Having been told we would have to pay one price on the phone for this in Athens at the counter they wanted to charge us more! We were in fact not that much after midnight and it was not in our control. Disappointed with this. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by OLUTOMILAYO OLUSEYI - 09 July 2024

" Difficult to find where to get the shuttle bus from athens airport to the car rental - instructions for pickup need to be clearer. Other than that quick and straightforward pick up and drop off. Drivel presented the option of paying an extra £60 to be fully insured against windows, tyres, accidents etc,. which was very annoying considering we already paid extra to be covered for these things via autoeurope. So essentially we paid for cover twice as the cover purchased via autoeurope was basically void "

" Nice staff who are efficient. I DID NOT like that we had to pay an extra £60 to be fully covered eventhough this was already purchased via autoeurope. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by SANDRA - 03 July 2024

" I used the filters when I booked to exclude shuttle from airport. I opted for in terminal or meet and greet. Volta4u was with a shuttle bus. Otherwise, no complaints. "

" My only complaint was not being given a phone number for the office when I booked. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by MICHAEL - 01 July 2024

" Please see above box 3. When I returned the car, different staff, very polite and efficient. "

" I was waiting to be picked up at 21.00 . Waited for 15 minutes then I telephoned, and told they will be there in 15 minute. Was picked up at 21.30, taken to their car pick up site to fill forms etc. Told that because as I wasn't there at 21.00 I have to pay €40 euros extra. I said I was there at 21.00 and they did not believe me. The fact that they weren't there at 21.00 was irrelevant to them. After an argument on their reasoning, they asked me my age. I told them I was 74, which is their maximum age allowance, they told me I was not 74 but 74 and 3 months, so I had to pay extra €39.68. That was not mentioned on my voucher. So , from a very good price initially , the extra I had to pay and been called a liar, made the experience very upsetting. Will be making an official complaint. "

Value for Money: 10
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PHILIP - 30 June 2024

" Excellent "

" Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PANAYOTIS - 27 June 2024

" Excellent counter service,quick hand over "

" Excellent counter service,quick hand over "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PANAGIS - 24 June 2024

" It's always on the cheap side, but some minimum has to be maintained. "

" Their cars are always in bad condition. I had to go back with problems this time and the previous one. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

ATHENS, GR - Reviewed by EROTOKRITOS - 24 June 2024

" Carwiz was okay, Auto Europe was a nightmare to deal with. Very disappointed in the service. Unhelpful and only interested in finding more ways to make the customer pay "

" Carwiz was okay, Auto Europe was a nightmare to deal with. Very disappointed in the service "

Value for Money: 1
Efficiency of Counter Staff: 3
Expediency of Drop-off: 8
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by REGINALD - 22 June 2024

" Auto Europe hassle-free. "

" Vehicle was 4x4 - not as specified. Albeit we are talking about a Fiat Panda 4x4! But still inappropriate for motorway driving. Otherwise a good experience. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by MARIO - 18 June 2024

" I've been using Auto Europe for more than 30 years. With the exception of all rentals in Greece (regardless of brand) where most vehicles are old, high mileage, and many with mechanical defects, in all other locations I've had recent to new cars in an impeccable condition. "

" The Opel Corsa was about 3 years old with 55K klms. The biggest issue is that the A/C was not working properly. It needed a freon charge. Whilst driving it worked, but once briefly stopped (at a light for instance) it would only pump hot air. The start /stop function was n ot on. I advised the Budget employee on return of the vehicle "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

ATHENS, GR - Reviewed by ANTONIOS - 17 June 2024

" All good "

" As always very happy with all aspects of hiring from Alamo although this time at was a little 'tired' "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by KEVIN - 16 June 2024

" See above "

" Staff who dealt with us were really friendly. Two things that let them down slightly were that the petrol wasn't full as promised so we had to try and gauge it when dropping the car off otherwise we were paying more than we needed to. Secondly the transport to and from the airport wasn't good. When we arrived at the airport the vehicle could only fit me in it and not my wife so there was a delay whilst she was later collected. On dropping off the car we were sat in carwiz for 45 mins after the car was checked over before we got a lift back to the airport which was making us anxious as we had a flight to catch. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 6
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by ANITA - 13 June 2024

" Very efficient "

" Very efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by CHRISTOPHER - 06 June 2024

" I only had to rent with Goldcar because my plane was delayed and my previous reservation with Carwiz was not honoured. I contacted Autoeurope about it and was promised someone would come back to me, but no one did. "

" Goldcar was fine. My complaint is as below "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by CHARLES - 04 June 2024

" Can't fault the service, I was very happy with all aspects from pick up to drop off. I would have no hesitation in recommending Volta4U "

" Excellent experience, all very smooth and efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by ROBERT - 31 May 2024

" Very good service and helpful staff "

" Very helpful service from Irine car all good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by STEVEN - 29 May 2024

" I have used Auto Europe for many years now and will continue to do so. "

" Could not have been better. No queue at pick-up, friendly and efficient staff, good car at excellent price and easy drop-off. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by RUI - 24 May 2024

" Great "

" Staff was very friendly. The car was brand new. And overall great service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by JOHN - 24 May 2024

" As above "

" Procedure could be simplified. Insurance is too complex and inadequate as it does not cover a number of items. Staff quite helpful. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by CHRIS - 23 May 2024

" . "

" . "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by KATIA - 17 May 2024

" As above. "

" Very quick and easy process. Staff at Enterprise were great. Only complaint is that the petrol tank was not full, and having to return it with the same amount of petrol becomes very hard, do t like that. If it say I wanted full tank, then that's how I should receive it. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by JOHN - 05 May 2024

" Easy to use and always the best prices. "

" Fair good although didn't like being almost scared into paying extra just in case for cleaning of car. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 4
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by NEIL - 02 May 2024

" The car was relatively ancient, but it performed well. "

" Spiros who gave us the car and received it back from us was friendly and reassuring. Good chap. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by IAN - 01 May 2024

" All good. "

" The vehicle had an empty fuel tank which meant we had to fill it up straight away so we could start our trip. Would have preferred full to full not empty to empty! Other than that we were happy with the rental experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by KONSTANTINOS - 28 April 2024

" Always grear service from Volta4U. Immaculate cars and super polite people . The company is very ethical and will always do the best they can to support and help they customers. Huge thanks to Maria at the front desc and Nikos from the management department for always taking care of me! K "

" Excellent service as always "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by OSMAN - 27 April 2024

" Auto Europe is good company which I have used many times. They chose the good car rental company. They are cheap and reliable. I can suggest to everyone without hesitation. "

" They were on time to pick us from airport to their office which was near the airport. Very polite people and explain everything. Good car and very clean and with fresh nice smell. Everything was fine. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by CHARLES - 23 April 2024

" Very satisfying and would recommend "

" Professional service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ERIC - 20 April 2024

" Great service , well presented car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by DIMITRIOS - 18 April 2024

" good change instructions to pick up point (not between gates 4-5)! "

" good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by LOUIS - 17 April 2024

" A "

" The child seat I put under special request was not available. So we had to drive without a child seat and buy one on the next day. In top the car I received had 107000km on the clock which I have never experienced at any rental before. Spec were very low/ basics but manageable "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 5

ATHENS, GR - Reviewed by WARREN - 16 April 2024

" Additional costs added in after booking. I want to book and pay all costs up front. The total costs should be clear and plain to see from the outset. "

" Very slow at the check in desk to receive the car. I felt that the whole process was designed to take more money from the customer. I feel some unnecessary costs were incurred. It was not a pleasant experience. The stag were very polite, but the process was ridiculous, you have all my details already. "

Value for Money: 4
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by NATASHA - 14 April 2024

" Very happy and will use enterprise again, a smooth experience. "

" I was extremely happy with the car, and service. Also my flight was cancelled and enterprise customers services made what could have been a stressful process into a smooth experience charging no extra for the extra days car hire, and we're quick to respond to my phone call. I will definitely be using enterprise in future, thank you. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by DIMITRIOS - 14 April 2024

" excellent and very happy overall "

" excellent and professional staff who were helpful strongly recommend them and volt4u ! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by CHRISTOS - 12 April 2024

" Not pleasant for the three (3) reasons explained above "

" 1. The car was dirty (dust) inside and outside - obviously not cleaned before handed over which is not acceptable. 2. I forgot my own windscreen mobile-phone base and reported it to lost&found within 30 mins (post security control at the airport); I was promised to be contacted within 1hrs without any response despite my 3hrs wait. I contacted again Enterprise 2 days later but cannot get through the line to the Airport depot despite several attempts (more than 15 phone-calls). HIGHLY DISAPPOINTED !! 3. One of the doors could not open from the outside - HIGHLY inconvenient - someone would expect that such things would be standard checked ! "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 4
Condition of the Vehicle: 3

ATHENS, GR - Reviewed by PATRICK - 11 April 2024

" Nothing further to add "

" Our return flight was cancelled, and they let me keep the car for an additional 12 hours at no extra charge "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by IOANNIS - 09 April 2024

" Smooth and straightforward procedure. Good value for money. Strongly recommended. "

" Excellent experience. The staff was polite and helpful. Excellent condition of the car. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by DIMITRIOS - 06 April 2024

" Great experience...one point of feedback is that I paid full cover with auto europe and budget tried to upsell the full cover...they don't seem to communicate these details and it wasn't clear during the booking that in case of an incident, Budget would charge me first and then I'll need to claim from auto europe subsequently. "

" Quick and straightforward rental both picking up and dropping off... no red flags "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PANAYOTIS - 28 March 2024

" Excellent and quick. "

" Excellent quick and easy with a very good quality car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by SIMON - 24 March 2024

" All fine as usual "

" All fine as usual except no water in screen washer. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by STEPHEN - 13 March 2024

" Very smooth rental "

" Very efficient. No pressure for extra charges etc. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by STEWART - 12 March 2024

" Very convenient in arrivals, short walk to pick car up , all a very good service and will definitely use again. "

" All went very smoothly, no problems. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by HISHAM - 11 March 2024

" I always had good experience with auto Europe so one bad experience will not affect my choice of auto Europe again as it always proved to be value for money and with good friendly staff. "

" Asking for fuel deposit in addition to the insurance deposit was a new thing for me and though they promised it should be returned fully after delivery of the car with full tank as delivered , the money was not returned after 72 hrs and I had to email them. The whole experience of pushing me to take their in house insurance was verging on intimidation and having 2 deposits was excessive. "

Value for Money: 10
Efficiency of Counter Staff: 5
Expediency of Drop-off: 9
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by KATIA - 01 March 2024

" Best people to use for car hire "

" Quick easy procedure . Lovely car to drive. Economical "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by CHRISTOS - 26 February 2024

" Very good "

" Very good helpful staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by STELIOS - 24 February 2024

" Very nice "

" Top "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by YAGOUB - 23 February 2024

" Very smooth and easy "

" They're very cheerful and friendly, helpful people. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by APOSTOLOS - 18 February 2024

" Excellent service "

" Excellent service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by MIHALIS - 15 February 2024

" Excellent all over. "

" Excellent service all over! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by STRATOS - 15 February 2024

" See above "

" Good service, friendly staff, but car although small was a bit thirsty in fuel. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by VERNON - 31 January 2024

" We will use you and recommend to friends. "

" New car, clean, no waiting to collect it. Return was slow, but good service once they arrived. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 17 January 2024

" overall happy, but that fact my umbrella is still missing within the car is something that makes me think twice before booking again "

" I forgot an umbrella in the car, and when I called them back (morning after), they told me they didn't find anything. However they told me they would contact the service again and so far, no call, nothing... "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by MARIA - 15 January 2024

" Very unprofessional "

" Very unprofessional "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by XENOFON - 14 January 2024

" I used volta4u a few times and i was always satisfied with my experience, the car i got this time though was not in a great condition and was a very basic trim (no connection to phone,no cruise control) "

" Pick-up and drop-off very fast and easy, staff very kind and choosing different locations was very helpful "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by ALEXANDROS - 14 January 2024

" Same as above "

" Professional staff, reliable car rental (you always get what it says on the tin). "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by KYRIAKOS - 13 January 2024

" Very positive experience "

" Friendly & very helpful staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by CHRISTOS - 10 January 2024

" I have already rented from Thrifty several times. "

" Very efficient service. Their system remembered me as a repeat customer, so I did not need to re-enter my details. Returning the car took a minute! Thanks! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by IOANNIS - 09 January 2024

" Smooth and straightforward booking process with good value for money with Auto Europe. "

" Good value for money. Smooth procedure. The staff was very supportive and polite. An overall pleasant and uneventful experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by FRANCISCO JAVIER - 06 January 2024

" Auto europe has a very competitive full insurance that is much better than the car rental. would definitely book though it again. "

" Staff wasn't super friendly but not entirely inefficient. The car wasn't in the best condition: direction was bad (kept steering to the left on the highway), the wheels had the cover missing and the ceiling of the car had rusty spots. Overall the price was very cheap, so the few cons still made it worth it. "

Value for Money: 8
Efficiency of Counter Staff: 5
Expediency of Drop-off: 4
Condition of the Vehicle: 4

ATHENS, GR - Reviewed by GEORGIOS - 05 January 2024

" Get experience, very friendly and professional "

" Great experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by KIMON - 02 January 2024

" The website is very fast, the presentation of results excellent and the overall booking process as well as the ability to manage your booking very well designed. "

" Customer service and, in particular, Gerasimos was excellent. The process is smooth, location very convenient and the overall experience very pleasant. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

ATHENS, GR - Reviewed by PANAGIS - 02 January 2024

" The car was worn out, with scratches all around, seatbelts not pulling correctly, but most of all, the rear left tire was running with low pressure. I mentioned it both at pick up and return. I was told to check it at the nearest gas station. I am a returning customer, and it is not the first time I have been given a worn-out car. Probably my last rental with them. "

" The car was worn out, with scratches all around, seatbelts not pulling correctly, but most of all, the rear left tire was running with low pressure. I mentioned it both at pick up and return. I was told to check it at the nearest gas station. I am a returning customer, and it is not the first time I have been given a worn-out car. Probably my last rental with them. "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 6
Condition of the Vehicle: 4

ATHENS, GR - Reviewed by LISA - 29 December 2023

" You absolutely stole money from me. Disgusting company do not use them. "

" Absolute rip off company who charged my credit card £100 for 13 hours car hire in Athens. Don't use them. Terrible service and thieves! "

Value for Money: 1
Efficiency of Counter Staff: 3
Expediency of Drop-off: 3
Condition of the Vehicle: 5

ATHENS, GR - Reviewed by LISA - 16 December 2023

" Ripped off. Car hire said included cdw yet the car cost me £100 for a few hours. Absolutely shocking "

" Totally ripped off by being charged an extra £66 in petrol even though I filled the tank up and taxes. Would absolutely never recommend budget or avis again "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 7
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by ATHANASSIOS - 08 December 2023

" Highly professional: when I need to make changes to my booking they are always extremely helpful and polite. After a conversation with the sales reps I always put the phone down with a smile on my face. Thank you Auto Europe. "

" I aways receive an exceptional and impressive customer service at Carwiz: Every member of staff, old or new, I have met they are highly professional, polite, friendly and always try their best to help their customers! Great value for money and even better customer service! Highly recommended! Thank you Carwiz! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PETER - 07 December 2023

" Easy to book with competitive pricing for a month's car hire out of summer season, when it is sometimes difficult to find rental cars. "

" This is the second time that I've used AutoUnion and I can't fault them. The staff are friendly and helpful. The vehicle was almost new and in great condition - provided stress free and comfortable driving for a month travelling around Greece. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by SIMON - 02 December 2023

" Very good "

" Efficient and friendly "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by IOANNIS - 29 November 2023

" Good value for money - overall positive experience. "

" Good value for money - smooth and straightforward pick up and drop off. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by CAROLINE - 25 November 2023

" Helpful friendly and considerate "

" Helpful friendly and considerate "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by MATTHEW - 23 November 2023

" Very efficient, we came out a different exit at the airport so had to find the meet and greet. "

" Car already had damage but was noted. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGE - 04 November 2023

" In your system, as Auto Europe Company, and on the voucher which is produced by Auto Europe, better to give clear instructions about the company that is hiring the car, in my case Carwiz, and that there is a bus waiting in the specific parking. Such instructions were not printed and generated some anxiety and unecessary calls to your service. Carwiz though was great. "

" Polite and helpful staff. Car clean, safe and roadworthy. Very happy with the whole service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by JURGEN - 02 November 2023

" Very clean new car. Easy to drive. Checkin was easy as was checkout. Only downside is the wait for the bus back to the airport. It does not seem to be a constant circle. It seems the bus is waiting for customers to arrive and therefore the wait at the depot can be more than 20 minutes before the bus arrives. So it may be better to hire directly from the airport. "

" The wait for the bus back to the airport was a little too long and caused mild concern as to missing the checkin closure. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 5
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ANTONIOS - 30 October 2023

" Very satusfued "

" We used Alamo for many many years. Great service. Wouldn't go with anyone else "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by JULIE - 28 October 2023

" Good "

" Hire itself was fine but no one met us at the airport and so we did not have any idea how to get to the depot "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by BRIAN - 27 October 2023

" straight forward process, no worries, no problem. "

" an all most brand new car to drive in and around the pelopenesse for two weeks, a great all round experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGE - 25 October 2023

" n "

" n "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by VERNON - 25 October 2023