AUTO EUROPE BASTIA, FRANCE Car Rental Reviews

BASTIA, FR - Reviewed by WILLIAM - 17 September 2025

" no issues "

" no issues "

Value for Money: 9
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BASTIA, FR - Reviewed by GUY - 09 September 2025

" Whilst not quite the cheapest, Europcar has given a good price and reliability. The car was excellent and better than expected. "

" This is the third car hire in a row where we have used Europcar, and each has been excellent. At Bastia airport, Europcar have really got it well organised - we had no queue, whereas other hire companies did, and it was easy to find the car with a little help. Registering was easy, and we were not hassled at all. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by NICHOLAS - 26 August 2025

" * "

" * "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BASTIA, FR - Reviewed by RACHEL - 19 August 2025

" Highly recommend. Great car, given the choose of an automatic despite originally booking a manual, and really efficient pick up and drop off. "

" Very straightforward and super car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by JOANNA - 13 August 2025

" very efficient and sensible "

" Great client service. helpful and understanding. Fast and efficient "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by SERDAR - 05 August 2025

" 2 weeks after my rental was over, I have been charged 55 euros to my credit card. Without any explanation or warning. I tried to contack both Autoeurope and Europacar and noone come back to me "

" 2 weeks after my rental was over, I have been charged 55 euros to my credit card. Without any explanation or warning. I tried to contack both Autoeurope and Europacar and noone come back to me "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

BASTIA, FR - Reviewed by STEPHEN - 21 July 2025

" Satisfied customer "

" Collection was reasonably quick. The lady at the drop off location was excellent and went out of her way to help us. First class "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by PETER - 06 July 2025

" Booked with Auto Europe for many years, easy to navigate web site and good choice of cars and companies, always at a keen price. "

" Great location within terminal for reception and also great location for car collection opposite terminal building, car return is to the same convenient location. The reception staff where friendly and super efficient. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by ROBERTO - 04 July 2025

" I got an upgrade which was very satisfactory "

" They were very friendly and offered me a car even though I was on an early flight "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by ANDREW - 01 July 2025

" As above "

" Just about the best recent experience of care hire in Europe. No attempt to upsell insurance at the desk, with efficient staff completing the formalities very quickly. The return was equally efficient and fuss-free. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by MICHAEL - 24 June 2025

" Very satisfied with AutoEurope. Great service as always, I'm a happy repeat customer. "

" Counter staff were very slow and seemed as if only two people were handing over cars at a very busy time of day. Basically seemed to be too few staff available on a busy Friday afternoon. Staff were good though and tried there best to deal with situation. "

Value for Money: 10
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by GREGORY - 24 June 2025

" As above "

" I didn't receive any docs by email at pick up. Suspect agent mistyped email address. Europcar should already have my email address from booking. "

Value for Money: 8
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by GORDON - 20 June 2025

" Good price and efficient service and site easy to use. Got what I paid for and no hassle. "

" Quick and efficient with a desk in the terminal building. Receptionist efficient but rather surly "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by ALBERT - 03 June 2025

" Europcar at Adjaccio airport did finally resolve issues by giving me a car which actually worked ! "

" 1st car , picked up at Bastia left me broken down between Bastia and Adjaccio with no or pathetic attempts for my rescue by Europecar "

Value for Money: 3
Efficiency of Counter Staff: 6
Expediency of Drop-off: 3
Condition of the Vehicle: 1

BASTIA, FR - Reviewed by SAMANTHA - 29 October 2024

" A positive first time experience which eased the nerves. Staff were friendly and the car we hired was great. I would definitely recommend and use again. "

" Having never hired a vehicle abroad before I wasn't sure what to expect. Clear information on the website. Service desk were efficient with getting everything going. The garage people were helpful guiding us to our vehicle. Vehicle was in good condition, comfortable and easy to use. Drop off was very much the same, a very swift hand over. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by BRIAN - 12 October 2024

" At least they didn't try the hard sell on Extra Insurance when I collected the car. "

" The car was not the type I ordered. The roads and parking in Corsica are very difficult so I wanted a small car. I was actually given a large Estate Car which was totally unsuitable. The car should have been full of fuel but was empty. I didn't realise this until I almost ran out and panicked as I had to urgently find a fuel station. The car was filthy and had rubbish in from the last user. I.E tins of orange juice. "

Value for Money: 6
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 1

BASTIA, FR - Reviewed by VICTORIA - 11 October 2024

" I am concerned that Auto Europe was not able to ensure that quotations given were accurate and true with regard to Alamo. Might the same apply to all other companies on their list? However the website was clear. "

" Alamo is a totally misleading company. I chose you based on price quoted in comparison with competitors. You confirmed on website and subsequently in email a charge of €40 for an extra driver and "around" €5 per day break down cover. There was no explanation why the actual price was€78 for an extra driver and €9/day for breakdown cover. I was honest with you in all my responses. A 95% increase in the extra driver cost and an 80% increase in breakdown cost. How could I ever trust you again? "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BASTIA, FR - Reviewed by BASIL - 04 October 2024

" As above. "

" I chose to hire from EuropCar because you were recommended in the 'Which' service reviews - my experiences fully substantiated that recommendation. Europcar had the most convenient check-in desk at Bastia airport and the closest vehicle collection point. My car seemed to be almost brand new, had all the facilities you could wish for, was very economical, and behaved faultlessly. The car return was swift, efficient and friendly. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by NORBERT-SZABOLCS - 11 September 2024

" Thank you for your professionalism. "

" Europcar Bastia was a good choice. The lady at the counter (pick up) in the airport was kind and informed me well about the conditions, and I want to say thank you for the guys in the garage who helped me to find my cap what I forgot in the car. Good service, good choice. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by OLIVER - 03 September 2024

" Despite adding two booster seats to my Auto Europe voucher, Europcar said they could not fulfil that part of my booking. The voucher said I should pay for the booster seats directly with Europcar. However, Europcar said if I haven't paid for them in advance then they are not reserved and they can't help me. "

" Damage process wasn't very clear. I was asked to sign a document saying there was no damage on the vehicle without seeing it. Upon finding a scuff on the front wing of the car I was advised to just take a photo. The process was ok but the communication wasn't great and didn't seem consistent with the paperwork. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BASTIA, FR - Reviewed by JULIAN - 30 August 2024

" Overall, very easy, straightforward and price competitive. "

" Car was in very good condition and - being an automatic - was a slight upgrade! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by JONAS - 21 August 2024

" When I returned the car at drop-off, the attendant told me I had to get the car valeted. Given that the car wasn't that clean when I collected it and I was rushing for my flight, this request was simply ridiculous. There was some sand and dust in the cabin which is entirely consistent with a beach holiday. They don't have vacuum cleaners at Europcar? "

" The waiting time to collect the car was exceptionally long with the line stretching into the car park. Standing for an hour in the midday sun wasn't a comfortable experience. The car we rented broke down the following morning necessitating a four hour round trip back to Bastia Airport from where we were staying to exchange the vehicle. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 4
Condition of the Vehicle: 4

BASTIA, FR - Reviewed by MARK - 12 July 2024

" as mentioned above , very poor customer services and bad attitude of staff "

" When I picked up the car is was dirty on the outside , so much so I could not see out of the windows. After a few days the windscreen wash jets stopped working so I had to open the bonnet and fill the reservoir. I should not have to do that. When I returned the vehicle , all Europcar were bothered about was trying to extract money from me because I had not hoovered the car out. They are very disingenuous , they try to make additional revenue by referring to t and c in the contract that they do not make you aware of on collection. I was then verbally abused by the staff member and refused to pay the fee of 120 euros. I will be complaining to Europcar Head Office but expect you to do the same. "

Value for Money: 10
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

BASTIA, FR - Reviewed by PETER - 10 July 2024

" Competitive pricing, easy to navigate web site and good range of cards and companies. "

" Speedy, efficient and friendly service from the counter staff. Very smart hire car clean and in perfect order. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by DAVID - 05 July 2024

" Efficient booking process with clear instructions on pick up arrangements. We were slightly confused why Autos Europe should stipulate an International Drivers licence was required. the hire was in Corsica which the UK Government web site confirms does not need an international driving licence and the hire company did not require one. A little irritating as we paid for the international licence just in case it was required. That was a waste of our money. "

" The staff were polite and efficient and there were no long queues and most importantly on returning the vehicle a member of staff accompanied us out to the parking area to inspect and confirm there were no damages. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by CLAIRE - 31 May 2024

" When in Corsica, hire a car. The infrastructure for EVs is superb. "

" The only issue was that there was some damage on collection to the back of the drivers seat. Not caused by me as the rear seats were not used by my party. I do not know if this will come back to haunt me. Loved the shiny electric car! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BASTIA, FR - Reviewed by GRAHAM - 19 April 2024

" All went smoothly. "

" Great car at a very good price. Efficient, helpful staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by JOHN - 26 September 2023

" Will use again. Easy to use website. "

" Fast collection. Slick return. Smart car (Citroen). Very satisfied "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by ANDRZEJ - 19 September 2023

" :) "

" happy day "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by PETER - 19 September 2023

" All good. Was offered a car upgrade at no extra cost "

" Pick up and return could not be easier. Just note that the European car park for pick up/return is some distance from the booking office "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by NEIL - 22 August 2023

" Will use you again but price is the biggest driver of who I use "

" Faultless experience - no queue for collection was greatly appreciated "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by SIMON - 11 August 2023

" The auto Europe team were less helpful when it came to a change of named driver but one woman at the Europcar desk saved the day "

" We had to change main driver which was managed very helpfully "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by KEVIN - 08 August 2023

" I returned the car with sand in the boot / trunk and the agent said we might be charge 80EUR for the cleaning bill! In the end, she agreed that the car was not very dirty and returned the full deposit. I will be mindful of that in the future and will use them again. Car was fine and perfect for our needs. "

" The car provided was very low mileage and almost new, however it was damaged on the front wing and rear bumpers. It was missing some wheel trims and a wheel was damaged. Overall, the car was fine but condition a little tired. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BASTIA, FR - Reviewed by PETER - 12 July 2023

" Auto Europe provided a great range of options and offer cars at a competitive price. The company are also good at providing reminders and good communication throughout. I have used them for many years. "

" Very prompt and efficient attention from the reception staff, car close to reception area. Very modern car, and clean and tidy. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by RICHARD - 13 June 2023

" all good "

" Have used Europcar many times over the years and can thoroughly recommend. Always good rates and good cars. Any cancellation requests on change of plans are simply dealt with and no fuss. Once had to claim on their excess cover guarantee, after a scrape; once again this was no problem. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by ADRIAN - 12 April 2023

" Excellent! Thanks! "

" All very good. Staff friendly, helpful, and efficient. Rental office and pickup location at the airport were very convenient. A little long to queue but not surprising for the amount of bookings Europcar had from our flight. Car was great and was offered upgrade opportunity to an automatic, which was a bonus as I was driving on 'wrong' side of the car and road for me. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by LAURENCE - 11 April 2023

" The inside of the vehicle was clean and drove well. It came across that the pick up and drop off team were understaffed as we wait ones 15 mins before we saw anyone. "

" No marks were catabolised upon pick up. We were given a blank bit of paper. Had I not taken pictures of scuff marks upon receipt we would have been subject to a penalty. The child seat is expensive considering it was difficult to use, a very old model and dirty. "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 8

BASTIA, FR - Reviewed by MATTHEW - 01 November 2022

" Would like to have been offered a manual drive car. "

" Desk staff was lovely, but staff at pick up point on collection was very rude. We had not wanted an automatic car and when asked for help with operation of the car was not given this. We were left with a car with a very sharp brake which significantly affected our ability to enjoy driving. Felt threatened by the particular person who dealt with us at the collection point. At drop off had a positive experience with a pleasant person. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BASTIA, FR - Reviewed by GEOFFREY - 03 October 2022

" All your reps were polite pity car was dirty! "

" knowing corsican roads pity i was given a bigger car than ordered and it was dirty inside and out! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 4

BASTIA, FR - Reviewed by OLIVER - 30 September 2022

" good experience at good price "

" good service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by RICHARD - 14 September 2022

" . "

" . "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by CHRISTOPHER - 31 August 2022

" See above. "

" Everything was excellent except that, unfortunately, our hire car was damaged by flying debris (roof tiles) when parked overnight during the storms which hit western Corsica in late August and, despite having taken out excess insurance coverage, I paid E500 on my credit card and am still waiting to hear from Europcar about resolving the charge more than a week later. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by AMANDA - 30 August 2022

" Overall a good service but needs a couple of improvements. "

" There was no windscreen washing fluid in the car at pick up. I had no handover so had to find someone to tell me how to put the car in reverse. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BASTIA, FR - Reviewed by HUW - 24 August 2022

" Minimum wait to collect the car and the handover was very efficient. The drop off was even quicker! Very courteous staff. "

" Minimum wait to collect the car and the handover was very efficient. The drop off was even quicker! Very courteous staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by JOSHUA - 15 August 2022

" Quality service throughout "

" Smooth and efficient. Good quality car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by DEBORAH - 10 August 2022

" As above. "

" Very pleased with the car. We had an upgrade as I was expecting something smaller. One tiny point worth mentioning. It would have been nice for someone to have gone through how everything works inside the car . I did manage through trial and error but it would have been less stressful for me if this had been done. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by ELIS - 09 August 2022

" Overall v good "

" Knowing that you had to go outside the airport to get to car hire "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by RICHARD - 09 August 2022

" The process was efficient even though we has to pay extra so that we could have the car earlier than asked. "

" Very efficient process "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by MICHAEL - 02 August 2022

" Ordering online was easy and will definitely recommend you to friends and family "

" Getting the car from bastia Airport was easy, The car was brand new Peugeot 3008, although asked for a manual we got an automatic but not really an issue. Great overall service "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by ELENA - 26 July 2022

" I would definitely recommend it "

" Great experience so far "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by ANTONY - 14 July 2022

" First class - excellent car, prompt handling at collection and drop off, no hard sell of extras! "

" First class - excellent car, prompt handling at collection and drop off, no hard sell of extras! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by STEPHEN - 12 July 2022

" As box 3 above "

" Car was larger than I had booked which was great, probably more economical too which's always a plus. No problems with pickup or with dropoff. My only raised eyebrow was being told by counter person on pickup to return the car clean? The car windscreen also had a sticker informing of returning the car clean. Never in 20yrs have I ever had to clean a hire car, I did put this through a jet wash before return obviously not wanting to incur further charges... "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by NEIL - 22 June 2022

" car very suitable for our needs "

" polite helpful staff and after arriving in bastia we were on the road much quicker than expected "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by STANLEY - 10 June 2022

" Staff in reception were fine, but the handing over of the car was a little abrupt. Because our return flight by Easyjet was cancelled with just a few hours notice, and after a 3 hour drive, we were in a hurry so did not fill up with petrol. The price charged was WAY over the top - in fact it was horrendously expensive. Only reason for not recommending to friends. "

" Staff in reception were fine, but the handing over of the car was a little abrupt. Because our return flight by Easyjet was cancelled with just a few hours notice, and after a 3 hour drive, we were in a hurry so did not fill up with petrol. The price charged was WAY over the top - in fact it was horrendously expensive. Only reason for not recommending to friends. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by COLIN - 07 June 2022

" Good car, easy collecting and returning and friendly staff. "

" Very efficient. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by PETER - 06 July 2021

" Easily navigated web site, good selection of options and very competitive pricing. Having a UK base and phone number is reassuring. "

" Chantelle at reception was excellent with her attentiveness and efficiency in providing a great car for our vacation. Returning the car was equally as efficient. The operation at Bastia is first class. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by PETER - 30 September 2020

" Excellent service from easily navigated Autoeurope website though to excellent partner service with Europcar. "

" Initially I had to wait for half an hour in the airport as the plane landed ahead of schedule, however once that time passed Chantelle took excellent care of me and sorted out a perfect car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by VIKTOR - 26 September 2020

" I liked the whole experience "

" I liked their service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by KARIM - 12 August 2020

" Very good service. "

" Very smooth. Nice car. Good experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by PETER - 12 August 2020

" Cant find a fault. Efficient, extremely competitive and a pleasure to do business with. I will be back! "

" Impossible to fault. Fantastic experience from start to finish. Well done! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by PERRY - 20 July 2020

" I had been in touch with our tell Europe in advance of the trip because I had heard rumours of there not being enough cars. The guy out of Europe showed me that if there was a problem that I could call and out of Europe and find me another car. So, when the inevitable happened, I called auto Europe as instructed, and, guess what, you're closed on Sunday! Nobody to help me, despite what the guy out of Europe had previously told me! Terrible service. Misinformation. No support. Never again. "

" No vehicle. Had to wait over two hours with very little information or support. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 9
Condition of the Vehicle: 8

BASTIA, FR - Reviewed by JAMES - 24 December 2019

" Autoeurope worked great as a first time user. Will use again. "

" All very good. No issues but not a fan of the Peugeot and it's stupidly small steering wheel. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by ALFRED - 21 October 2019

" We booked with you because it was the best price and best ratings. Was handy for downtown bastia, although parking at drop off a challenge. "

" Only challenge we had was trying to find a parking space outside the office. 3rd time of driving round we found one. Great service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by DESMOND - 17 October 2019

" Some explanation of how car worked would have been useful "

" We. Would have liked some explanation of how car worked . We were just given it with no explanations at all . "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BASTIA, FR - Reviewed by CHRISTOPHER - 16 October 2019

" See above "

" Excellent apart from no water in windscreen washer "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by PETER - 09 October 2019

" Auto europe have always offered comprehensive range at a competitive price, and Europcar are always my first choice if their price is competitive. "

" Excellent service, Chantel on reception was very attentive. The car had a few dints which we highlighted to the delivery driver and he amended the paperwork accordingly. The car otherwise was excellent. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BASTIA, FR - Reviewed by JOHN - 09 October 2019

" No complaints. "

" Car booked was a Fiat 500 or similar. Paid 60 euro extra for wife to drive. Car provided at pick-up was a Peugeot medium size which was not explained at the counter. My wife was unwilling to drive the larger vehicle on Corsican roads so the extra paid was pointless. Extra signature taken for returning a clean vehicle, but no floor mats in the vehicle so difficult to keep clean. Unreasonable. "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 8

BASTIA, FR - Reviewed by STUART - 02 October 2019

" Very efficient service throughout "

" Very efficient service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BASTIA, FR - Reviewed by TIMOKLEIA MARIA - 29 September 2019

" Very helpful staff when we needed help on the phone. Easy to use platform. Generally satisfied. I think you should take a closer look to the situation in this airport and take some action. "

" I had a very disappointing experience arriving in Bastia airport. I had to deal with extremely unprofessional and rude staff in the Europe Car counter. Literally the employee when she gave us the key for the car she said she hopes she wont see us again. Her name is Chantal. The previous day after registering for the car we saw that the time was not convenient and we needed the car urgently earlier. We called Auto Europe and they transferred our call to Bastia airport. The employee was polite and said it wont be a problem to take the car at 8 30 to 09. When we arrived we talked with the staff at the time explaining the situation and asking for next steps. The woman almost shouting told us she doesn't care what we were told and we need to wait till she wants to call us. We waited in the area and an hour after we asked again in order to decide to get another car from another company. To our surprise we didn't receive any answer, she was talking to us like we were idiots and we are bothering her day. We waited in total 3 hours and tried unsuccessfully to talk with them in total 3 times. As a result we received the keys too late for our meeting. I would like to add that I speak french and my boyfriend is french so there was absolutely no language barrier. Also it didn't seem to be a crowded day at all. We are still very disappointed by the poor communication and character from the staff of Europe Car in Bastia Airport and I would for sure warn my network about Europe Car department in Bastia. "

Value for Money: 5
Efficiency of Counter Staff: 1
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BASTIA, FR - Reviewed by CHRISTOPHER - 25 September 2019

" My comments regarding the car has not deterred me off using Sixt again. Returning the car was one of the easiest I have experienced and their booking in agent, Isabelle G (877), could not have been more helpful. "

" The vehicle exterior was very dusty and it was difficult to identify the very minor scratches that were itemised. The windows were in need of a very good clean both inside and out. The screen wash bottle was empty. When I checked the tools the was a empty bottle of banana rum stowed with them. All of which means the car was not properly checked before being reissued. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BASTIA, FR - Reviewed by DIANE - 25 September 2019

" Would use again and recommend "

" Well maintained vehicle, friendly and efficient staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by ELIZABETH - 24 September 2019

" Thanks to the staff in Corsica for making it a pleasurable experience - would definitely recommend. "

" Very pleasant welcome at the Hertz rental desk. Everything clearly explained, where the car was located, barrier code and process for drop off. The drop off was the best we have ever experienced, again a warm welcome and a very simple process. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by NEIL - 22 September 2019

" Really disappointed in the handover and general care The return was just as poor as no inspection was made of car and indeed I had to point out damage just to make them know it was not me, as I didn't want a claim against me for damage that was already on car at pick up "

" Dissapointed with the handover of the car totally inadequate as the lads in charge refused to come and look at the car with me.i was told it was clean but when I went to it the rear quarter had damage on a 3400 km car In the end due to his refusal to come and see it I had to return to airport counter to see staff to ring the car detail where damaged. As I left a warning light for low water in engine appeared and eventually went out. I had to top it up at hotel with maybe a quarter litre and then all was good .I spoke French to the lad in the garage asking him to come and look and he refused I would sack him and I kick myself for not taking his name "

Value for Money: 6
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 8

BASTIA, FR - Reviewed by KATE - 22 September 2019

" Sadly I won't rent with this company again. The staff at the desk told me to ring the UK but didn't offer me their phone or make any attempt to help me. I then had to spend 142 euros on a taxi to get to my destination as no buses run on. Sunday. "

" I mislaid my driving licence on the way to Bastia airport and was not permitted to rent a car. I had a picture of the licence on my phone. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

BASTIA, FR - Reviewed by THOMAS - 12 September 2019

" the was very clean full tank and ready to go. "

" almost a new car with free option of an automatic. 10/10 "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by JORDI - 11 September 2019

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by MIRANDA - 11 September 2019

" All good "

" When I arrived they said I couldn't have a VW Golf on that tariff although it did on the website. I spent 140£ extra. "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by AMY - 04 September 2019

" Great car. Great drop off service. Lady at pick up desk seemed quite rude though. Queued for a long time and then she kept going off and doing other things while serving us. "

" As beliw "

Value for Money: 8
Efficiency of Counter Staff: 4
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by PARDEEP - 03 September 2019

" Excellent service all round "

" Excellent service and very friendly and efficient staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by NEIL - 03 September 2019

" yes "

" yes "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by GARY - 31 August 2019

" Quick and easy. "

" Happy with service. Car performed really well through the tough roads in Corsica. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by PETER - 29 August 2019

" ...... "

" ..... "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BASTIA, FR - Reviewed by STEPHEN - 28 August 2019

" Communication from autoeurope was very very good. Everything was easily explained, a great experience. "

" Everything was very easy. Pick up and drop off. The car was beyond our expectations . Very clean inside and out almost new. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by EMMA JANE - 28 August 2019

" Hassle free experience. Highly recommend "

" No queues and very helpful staff. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BASTIA, FR - Reviewed by JOHN - 27 August 2019

" X "

" Xx "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 9
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by ASHLEY - 27 August 2019

" The insurance is very confusing. I thought I had bought full cover on the auto-europe booking site, but I had to buy this from the car hire desk of Europcar at Bastia Airport. I think I have paid twice. "

" The insurance is very confusing. I thought I had bought full cover on the auto-europe booking site, but I had to buy this from the car hire desk of Europcar at Bastia Airport. I think I have paid twice. "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 8

BASTIA, FR - Reviewed by LAURENT - 21 August 2019

" Perfect "

" Perfect from day one to drop off. Very professional "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by MARCUS - 21 August 2019

" Overall very good. "

" Only negative was the long queue at Bastia airport for sorting out the paperwork "

Value for Money: 10
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BASTIA, FR - Reviewed by SIMON - 14 August 2019

" Excellent "

" Europcar, in Bastia Airport, were excellent. Speedy collection to get the car and speedy drop-off. Excellent all round. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by ANDREAS - 12 August 2019

" Perfectly satisfied "

" All good. Initially given a car which had wet seats in the rear, the counter staff rectified this given the delay it caused and provided an upgraded car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by KEVIN - 07 August 2019

" The car was great. Picking up was easy. Dropping off was easy. But was not expected to be charged for something I don't know about. "

" I have been charged for damages. No idea why. Waiting for feedback. "

Value for Money: 1
Efficiency of Counter Staff: 10
Expediency of Drop-off: 1
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by IAN - 06 August 2019

" Very happy with car and service "

" Long queue at the counter at a busy time but frustrating how some people were allowed to just jump the queue "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by MICHAEL - 31 July 2019

" No Issues "

" No Problems "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

BASTIA, FR - Reviewed by PETER - 23 July 2019

" Its way to complicated with little explanation who takes care of the customer , what the charges are and what to expect , as well as who to contact to sort problems out . "

" The counter staff were great , told me the car was new and undamaged , full of fuel , and outside waiting . I had to accept a 1300 euro excess , despite having paid for CDW with Auto Europe . Once I got to the car it was badly damaged on the passenger side , which I then had to photograph and send by email - which then got returned in French I still have no confirmation this damage has been accepted as not of my doing. The car was not full of fuel , and the aircon was appalling for operating in such a hot climate - there was no cooling effect in the rear seats and the control had to be set to 14 max auto and recirc to be slightly effective "

Value for Money: 3
Efficiency of Counter Staff: 7
Expediency of Drop-off: 6
Condition of the Vehicle: 1

BASTIA, FR - Reviewed by SARAH - 17 July 2019

" Overall easy to use and easy to book "

" It's was slow at pick up. The car was dirty inside when l collected it. The drop off was quick. "

Value for Money: 9
Efficiency of Counter Staff: 7
Expediency of Drop-off: 5
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by IAN - 09 July 2019

" Good price and efficient service. Always felt we were being looked after, as evidenced by the e-mails just before we left the UK. "

" They were very flexible in allowing me to switch my car pick-up from Bastia centre (by the ferry port) to the airport at no extra cost. A ferry strike meant we had to fly from Marseille to avoid losing some of our pre-booked (and pre-paid) week in Corsica. The following weekend the strike was over and they were happy to let us drop-off in the city as originally planned. Excellent service, and friendly staff (despite my awful French!) "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by DAVID - 03 July 2019

" Very easy all round "

" Very easy all round "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by BRIAN - 26 June 2019

" excellent service and communications "

" Both actual p/u and drop off were a bit chaotic. It was quite busy, with no real instructions or organisation. This did not however spoil the experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by MICHAEL - 12 June 2019

" No issue. "

" Collection was ok but not the car I ordered. The car had a scratch which was noted until I pointed it out. Drop off was good. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 8

BASTIA, FR - Reviewed by GRAHAM - 11 June 2019

" The vehicle pick-up and drop off at the airport went very smoothly and the assistant who dealt with us was very pleasant and professional. "

" We were very pleased with all aspects of the hire. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by ROBIN - 06 June 2019

" See above "

" Car was great. Pick up experience was a little disappointing. Pouring with rain and we were misdirected to the car resulting in us walking round in the pouring rain for 20 minutes before we finally found it. Drop off experience was smoothe and efficient "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by SAMUEL - 05 June 2019

" It was excellent. Efficient, no selling extra insurance, no hanging around. Best car hire experience yet. "

" It was excellent. Efficient, no selling extra insurance, no hanging around. Best car hire experience yet. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by PHILIP THOMAS - 05 June 2019

" All good "

" Having used other rental companies before at Bastia airport I would definitely go with Sixt again rather than the other companies. The counter staff were more helpful and we actually had a an upgrade from the car that we originally booked. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by DONALD - 28 October 2018

" See above "

" Counter staff was friendly and efficient but the staff to hand over the vehicle were hard to find and would not wait while we checked the vehicle. Perhaps normal service for Corsica but we expect more from an international company "

Value for Money: 8
Efficiency of Counter Staff: 5
Expediency of Drop-off: 9
Condition of the Vehicle: 8

BASTIA, FR - Reviewed by JOHN - 11 October 2018

" The rental was reasonable value for money. "

" Our vehicle was faulty. A fault light for ABS appeared early during the hire period. We learned on the 4th day of the hire (from a kind passing motorist) that the break lights on our vehicle were not operative. The staff at the desk in the airport on collecting our vehicle and in the garage on-return were efficient and polite. Having more than one member of staff on duty at the aiport desk would have reduced queueing time. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 6

BASTIA, FR - Reviewed by GARY - 10 October 2018

" The car was what we needed and we had no incidents at all so very happy with the car hire firm. "

" Very good service and even better we had an up grade to a Citroen c3 so really value for money. The did have damage to the roof before we picked the car up .after informing and tell g photos before we used it I was happy to take it away. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by WALTER - 10 October 2018

" Excellent. "

" A good service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by NEIL - 03 October 2018

" OK "

" OK "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BASTIA, FR - Reviewed by ANDREW - 27 September 2018

" 10/10 "

" Couldn't fault the service or standard of the car. Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by HENRY - 27 September 2018

" All good "

" Car bit smaller than expected but fine for our purposes "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BASTIA, FR - Reviewed by DAVID - 26 September 2018

" Same as point 3 "

" The Peugot 2008 1.2 3 cylinder is not a suitable vehicle for the Corsican mountains or even for safely overtaking. It's way underpowered. The ride height was ok though. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by RICHARD - 26 September 2018

" Good overall experience. "

" Good overall however it took Europcar staff 3 attempts to find a car with Sat nav "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BASTIA, FR - Reviewed by ANNIE - 19 September 2018

" I rang up to get some help about my booking and the staff on the phone was not helpful and I felt quite rude. I did not feel valued as a customer. "

" Friendly, professional and efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by DAVID - 19 September 2018

" Excellent service highly recommended "

" Quick and friendly service at pick up and drop off. Excellent vehicle too. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by JULIEN - 19 September 2018

" My comments are for internal use only. Not to be shared publicly. Thanks "

" Easy process. Competitive value. Car in good condition "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by FRANK - 16 September 2018

" Have use auto Europe many times with no problems, price is good web site fast easy to use, and good price, very pleased with service.. well done all at Autoeurope "

" Very good all round, just a bit slow at Bastia airport, big ques for the cars, "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BASTIA, FR - Reviewed by RUSSELL - 12 September 2018

" I would NOT recommend Europcar in Bastia to a friend. "

" The queue for the collection was 25 - 30 minutes, which was not great. Once I had the paperwork, the collection of the car took another 20 minutes and was very disorganised. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BASTIA, FR - Reviewed by THOMAS - 12 September 2018

" The car was fine, but the pick up experience was a nightmare after a long journey. "

" The car we had was fine, but when we arrived at the airport it was complete chaos. There were around 100 people waiting to pick up cars from Europcar. There were two different queues, and no one really knew what was happening. It was an hour and a half before we were able to drive away. It wasn't the fault of the staff on the desks, but their management is a disgrace. They were clearly overbooked and understaffed. I felt really sorry for the people who were working there. They were just handling out any car, so we actually ended up with a much bigger car than we had booked. Initially they gave us an automatic, when we'd ordered a manual. We had to queue up again to get it changed. No one checked the vehicle with us for damage, they just signed it off without looking! "

Value for Money: 7
Efficiency of Counter Staff: 1
Expediency of Drop-off: 8
Condition of the Vehicle: 9

BASTIA, FR - Reviewed by CLAIRE - 12 September 2018

" well, i booked the car, like i usually do, but my husband does the driving. Normally, this is never a problem at the car pick up, we just change the named driver to my husband, and they take his credit card. At Europcar in Bastia airport, they said we could not change the name driver unless we called Europcar to make the change. As we had already lined up to speak to counter staff for nearly 40 minutes, we didn't bother and ended up paying 77 Euros to add another driver. "

" Very long line at the desk to pick up keys. Was then assigned an automatic, which we really didn't want, so we had to go back to the desk and ask to change to a manual. Other people were waiting for ages for their cars to become available. The staff were very friendly but it seemed very disorganised. "

Value for Money: 6
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 7

BASTIA, FR - Reviewed by BENJAMIN - 11 September 2018

" Very good. "

" Very good. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by ABDUL - 09 September 2018

" Convenient online transaction with good range of rental cars on offer. "

" Quite a popular choice amongst the tourist for car rental company so depending on your time of arrival, be ready to wait at the queue to collect your car. Professional customer service, good clean car, and I am a very satisfied customer. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by EAMONN - 05 September 2018

" large que when picking up car, drop off was easy but a long walk to terminal with luggage "

" large que when picking up car, drop off was easy but a long walk to terminal with luggage "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 6
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by STEPHEN - 04 September 2018

" Overall satisfactory "

" Queues for car hire check in for Europcar, not enough staff. Car pick up excellent, car drop of excellent. "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BASTIA, FR - Reviewed by JEAN - 02 September 2018

" Car air con was efficient. "

" Very long wait to collect car before being taken to the main office across airport car park. Not happy to be told to clean out the inside before returning it. Surely that's what I paid for, not to clean the hire car "

Value for Money: 6
Efficiency of Counter Staff: 5
Expediency of Drop-off: 9
Condition of the Vehicle: 3

BASTIA, FR - Reviewed by NICHOLAS - 29 August 2018

" Perfect car hire for an easy holiday "

" Very easy, very friendly, no hard sell of extras. Nice car no problems at all "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by MICHAL - 29 August 2018

" Everything was okay "

" It was first time but definitely not last "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by STEPHEN - 29 August 2018

" Very pleased with price, car and customer service. Will book again. "

" Very pleased with overall car hire experience. Would prefer if Europcar staff inspected hire car for damage rather than asking customer to do this and mark on sheet. It should be agreed jointly and there may be damage that the customer misses. How does this work at night? Car was better than expected. Fairly long wait in terminal to book in and pick up keys. More staff needed on front desk? "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

BASTIA, FR - Reviewed by NORMAN JOHN - 29 August 2018

" As above "

" CAr as requested Interior could have been cleaner. Very slow process picking car up from pick up. Seemed to be lack of direction. Very shocked and disappointed about charge for two child seats.. 120 Euro for10 days. 36 Euro each to buy in shop "

Value for Money: 6
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BASTIA, FR - Reviewed by DAVID - 28 August 2018

" Smooth transactions throughout. Very good vehicle "

" We were given a Tepee instead of a golf which was very roomy and most practical "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by CONSTANTINOS - 27 August 2018

" 1. Google maps can be unreliable. It would be useful to have some information on nearest fuel stations as part of the voucher. 2. Also, in other parts of Corsica, my bank card was not accepted at automated filling stations, so it would be good to know whether the filling station is staffed or not. "

" 1. Counter staff gave poor directions to the vehicle at pickup and did not point out main features. 2. On the way to the airport, we called to confirm nearest fuel station. They said there are 3 fuel stations within 1km. We did not pass any fuel stations and therefore had to return the car with less than a full tank. 3. If Sixt want the car to be cleaned prior to drop-off (otherwise charging a fee), they should provide cleaning facilities or advise customers of nearest garage with vacuum cleaner. "

Value for Money: 10
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BASTIA, FR - Reviewed by ROBERT - 24 August 2018

" Website and ease of booking were Good. "

" Very long queue to reach counter staff in Bastia Airport >45 minutes "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by FRANCISCO JAVIER - 23 August 2018

" good "

" Easy and fast Pick up and Drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by EDWARD - 22 August 2018

" Much cheaper than going direct all very efficient! "

" Really great experience easy pick up and drop off, great car and price. Queue to pick up was a bit long... "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by MICHAEL - 22 August 2018

" As expected "

" AS expected "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BASTIA, FR - Reviewed by JOHN - 22 August 2018

" Fuel gauge did not show full even though I had made sure the tank was full on return. "

" Pick up ok, may be language a slight impact on experience. Car good, not 100% clean so review for any damage impacted. Drop off experience good, but better signage needed, nearly ended up in airport car park. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BASTIA, FR - Reviewed by SIMON - 22 August 2018

" As above "

" Long queues to get served then another queue to get the car, however the service was good as was the car when I got it "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BASTIA, FR - Reviewed by RACHEL - 21 August 2018

" Auto Europe were really easy to book through and much cheaper than anyone else we found. "

" This was my first time hiring a car abroad and it all went smoothly... until I have just found a bill for over £30 extra being taken from my account without approval or any contact to explain why. The handover slip confirmed all ok so don't know what I have been billed for! I even managed to remove the mark I'd found at pick up with a bit of a clean so very disappointed. "

Value for Money: 3
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 8

BASTIA, FR - Reviewed by SILVIJA - 21 August 2018

" No guarantees that you will get a car you asking for or will be given an option to choose if the car booked is no longer available.... "

" I booked VW polo/small car for a reason and was very unpleasantly surprised when was given an "upgrade" of DACIA Duster , which is 4x4 ,2 times bigger the small car. Driving through serpentine roads with this car was tiring and causing discomfort. "

Value for Money: 1
Efficiency of Counter Staff: 3
Expediency of Drop-off: 2
Condition of the Vehicle: 5

BASTIA, FR - Reviewed by MARIA DEL PILAR - 21 August 2018

" You have charged us c£800 for no reason and without explanation "

" You have charged us c£800 for no reason and without explanation "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 5

BASTIA, FR - Reviewed by IAIN - 15 August 2018

" Not a good experience on pick up at all "

" On arrival we had to queue in 38 degrees outside the pick up desk for approximately 45 mins. The car hire rate was expensive. "

Value for Money: 3
Efficiency of Counter Staff: 1
Expediency of Drop-off: 9
Condition of the Vehicle: 3

BASTIA, FR - Reviewed by SAM - 15 August 2018

" Bad "

" The car was a rip off nearly 600 pounds one week got sold inc nav had to argue at desk for ages to get one the desk was manic 2 hour wait the car Park was rammed complete mess 2nd time used euro car not again women on desk rude to "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 3
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by OLIVIER - 15 August 2018

" Very disapointing "

" Poorly managed and poor customer experience "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 1
Condition of the Vehicle: 8

BASTIA, FR - Reviewed by ANDREW - 15 August 2018

" Great car, great value, long queue to pick the car up tho! "

" The queue to collect the car was far too long (30 minutes) otherwise everything was great and the car was much better than I expected "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by NEIL - 09 August 2018

" See 3 & 4 above "

" .1) Signage at drop-off leads to an used lot with an empty Europecar prefab. .2) Requirement to have car internally valeted before return was only advised at the time of return, with no facilities available & no time (prior to check-in) to leave the airport. Cost charged for cleaning of Gbp120 was exorbitent. "

Value for Money: 1
Efficiency of Counter Staff: 7
Expediency of Drop-off: 1
Condition of the Vehicle: 7

BASTIA, FR - Reviewed by RICHARD - 08 August 2018

" The auto europe transaction was good - a late booking but the best price on offer. The europcar service was rather mixed. "

" The car was fine. The collection service at Bastia airport was a shambles. Enormous queues and very slow service at the counter. In order to speed up the service, sections of the queue were taken out to the second office in the carpark area - only to have to queue again. It took over 1 1/2 hours to collect the car. The return was quick and efficient - but we had stopped to vacuum the car as previous experience with Eupocar at Bastia meant that we knew a hefty fine would be imposed if there was sand in the vehicle. "

Value for Money: 6
Efficiency of Counter Staff: 2
Expediency of Drop-off: 8
Condition of the Vehicle: 8

BASTIA, FR - Reviewed by ANDREW - 08 August 2018

" . "

" Great experience all round - one minor complaint was the demand to have the car cleaned prior to return, or face a 130 Euro charge. Meant we had to take time out of the holiday to find a car wash and spend ages trying to clean it, which I'd rather not have to do - and haven't experienced having to do this before in other countries - with Europcar or anyone else. Other than that great service. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by ADAM - 07 August 2018

" Good overall "

" The overall experience was very good , however the picking up of the car was not as straightforward as I would have liked "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by JONATHAN - 01 August 2018

" Would be wary of using again. "

" Had to queue for a good couple of hours at Bastia airport to collect the car even though it had been booked. Counter staff were efficient but wait too long. "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by JASON - 01 August 2018

" See above "

" Very long queue to collect car. Girl at counter was quite rude and kept pushing for additional insurance even though we had this with third party We returned car cleaner than we collected it. Efficient drop off "

Value for Money: 9
Efficiency of Counter Staff: 5
Expediency of Drop-off: 9
Condition of the Vehicle: 7

BASTIA, FR - Reviewed by KEITH - 01 August 2018

" all good "

" all good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by MATTHEW - 01 August 2018

" Easy to book etc. "

" Great but the queue at the for car rental took an hour at the airport. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by GEOFFREY - 29 July 2018

" More thought needs to be given to providing automatic cars in the smaller car range. The roads in Corsica are extremely challenging - an automatic box would have helped considerably but wasn't available until the higher specification models, which are pointless for a solo traveller and out of a lot of people's price range. At my destination, automatics were available from Fiat 500 upwards, which would have made driving a lot easier. Other than this, you've got it just about right. "

" Very smooth procedure indeed and very grateful to complete the transaction at the airport in English after I'd started in French. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by JOHN PAUL - 29 July 2018

" Very easy to book, simple to collect, lovely to drive and piece of cake to return. All in all a first class experience. Thank you "

" Very easy to book, simple to collect, lovely to drive and piece of cake to return. All in all a first class experience. Thank you "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by LIN - 29 July 2018

" Very easy and clear website. "

" Very busy when collecting car, over one hour wait. Told to go an office in the main car park, but it was just as busy. The delay was not helped however by an argumentative British couple, and I thought the Europcar agent dealt with them very well. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by FREDERICK - 19 July 2018

" Lengthy wait for car at airport, although efficient member of staff was helpful. On returning car, an officious member of staff could have managed my attempt to return car papers so that I did not end up in confrontation with another customer. "

" You would think by now picking up a car would be quick and easy. The company has all the information it needs to prepare the paperwork. So waiting the best part of an hour to pick up the car was not a good experience. On returning the car, as instructed when picking up the car I did not wait in the queue, but tried to hand the paperwork to one of the staff, and was told to wait. A customer waiting in the queue took exception to my not wanting to wait as I had a plane to catch. It needs a proper process, of which everyone is informed, of what to do when returning the paperwork. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 4
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by FREYA - 18 July 2018

" Mediocre. The car that arrived was theoretically 7 seats as requested, but 2 of the seats were only suitable for very small children, as there was no leg room at all. This could have been made clearer on the booking details, and given the absolute fortune I was paying, I would have expected a bit more. "

" The dropoff point is quit a walk back to the terminal. No trolleys provided, which with 3 children under 5 and a load of luggage is quite an ask. The queues for pickup were massive, and when the car arrived it had different group car seats to the ones I had asked for. The staff didn't care when I pointed this out and walked off. The car had a damaged parking sensor which we didn't notice until we had got back to our house with it. At least they didn't try to make out this was our fault! "

Value for Money: 5
Efficiency of Counter Staff: 6
Expediency of Drop-off: 5
Condition of the Vehicle: 8

BASTIA, FR - Reviewed by HUGO - 17 July 2018

" Autoeurope was great. Helpful with queries and easy to use plus it saved me a sunstantial amount on paying over the odds for full comp insurance "

" An otherwise superb rental was marred by the fact that I was charged 50 euros for an afterhours pickup after my flight was delayed by more than 3 hours. Obviously there was nothing I could do about that and it seems unjust to prey on travellers like this. It is obviously a common occurrence as well given there were 4 staff at the counter after midnight... "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by PETER - 11 July 2018

" Excellent booking experience and price, very good choice of cars and providers. "

" Excellent car, efficient staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by RODERICK - 11 July 2018

" Pre-booked a small car at Bastia Airport (Corsica) and arrived to find two SIXT personnel trying to deal with too many customers, despite two vacant positions being unmanned. This is not due to an unexpected number of clients as they know how many people are booked and when they are arriving...and it was the same last year. I made the mistake of thinking last year was exception but apparently not! ...they just don't employ enough people meaning it takes more than 1 hour to get a car. When I did get to the agent, who was pleasant and efficient, they said they would upgrade me to a larger car free of charge. I naively thought great, only to discover it was a Kangoo and a small bus. Grateful to get out after more than an hour I looked at the contract for any indication of damage, only to find a limited number of 3 letter acronyms seemingly describing some damage. You cannot decipher the content. Then at the car you find a piece of paper on the seat, advising you'll be charged €50 if the car is deemed not clean enough on its return but more annoyingly a request to look over the car for any damage and take images of any damage that is not already detailed on the contract. A- you cannot analyse the damage recorded on the contract to know what it is B- You are only allowed to take 7 images C- You are requested to send the images to an email address using your own phone and data etc... D- You only have 30 minutes to do this from when the Contract was completed So basically SIXT takes an already anxious and expensive part of a holiday, with all the up-selling that goes on with Car Hire, and makes it worse by complicating and reducing support to the point of stupidity. "

" Pre-booked a small car at Bastia Airport (Corsica) and arrived to find two SIXT personnel trying to deal with too many customers, despite two vacant positions being unmanned. This is not due to an unexpected number of clients as they know how many people are booked and when they are arriving...and it was the same last year. I made the mistake of thinking last year was exception but apparently not! ...they just don't employ enough people meaning it takes more than 1 hour to get a car. When I did get to the agent, who was pleasant and efficient, they said the would upgrade me to a larger car free of charge. I naively thought great, only to discover it was a Kangoo and a small bus. Grateful to get out after more than an hour I looked at the contract for any indication of damage, only to find a limited number of 3 letter acronyms seemingly describing some damage. You cannot decipher the content. Then at the car you find a piece of paper on the seat, advising you'll be charged €50 if the car is deemed not clean enough on its return but more annoyingly a request to look over the car for any damage and take images of any damage that is not already detailed on the contract. A- you cannot analyse the damage recorded on the contract to know what it is B- You are only allowed to take 7 images C- You are requested to send the images to an email address using your own phone and data etc... D- You only have 30 minutes to do this from when the Contract was completed So basically SIXT takes an already anxious and expensive part of a holiday, with all the up-selling that goes on with Car Hire, and makes it worse by complicating and reducing support to the point of stupidity. "

Value for Money: 5
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 7

BASTIA, FR - Reviewed by EMMA - 04 July 2018

" Wasn't happy with the hidden charges. Had to pay an extra 48 euros once we got to Bastia. "

" Staff very unfriendly at the front desk when collecting the car. All paperwork in French and no explanation about which number to quote in the email to them to report any car damage. This led to a lot of stress when the email kept bouncing back and there was a 45 minute time limit. Returning the car was easy and the guy was very friendly. "

Value for Money: 7
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by ROBERT - 29 June 2018

" Dreadful. When questioned about the fact that the voucher number provided by Auto Europe did not work on the Europcar website to enter driver info, they were very unhelpful both by email and by phone. When eventually referred to the customer care adviser he said I should not have been referred to him as he only dealt with post hire problems not pre hire and he would ask a supervisor to phone me. He never did. "

" Dirty windscren inside affected driving into the sun. Sticky residues (a) from notice left on inside of windscreen and (b) on car paintwork made it look dirty. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BASTIA, FR - Reviewed by ERNEST - 26 June 2018

" The car suited our needs and overall we were very happy "

" Excellent service apart from picking up the car as the man never explained anything and seemed to be in a hurry to get on with something else or go home. We never encountered this any where else or when we returned the car and dealt with someone different "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by PATRICK - 20 June 2018

" Excellent "

" Excellent service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by JONATHAN - 18 June 2018

" All good. "

" I have no complaints regarding Europcar. Nice! "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 7

BASTIA, FR - Reviewed by NICHOLAS - 14 June 2018

" Great value - excellent all round "

" - "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BASTIA, FR - Reviewed by BARRY - 13 June 2018

" Overall no complaints, all went very smoothly. Thank you "

" No concerns, slight delay getting car due to waiting queue at desk. Car was an upgrade and with just 1000km on the clock. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by DAVID - 13 June 2018

" Highly recommended. "

" Easy pick-up and drop-off. Good value. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASTIA, FR - Reviewed by DAVID - 02 July 2015

BASTIA, FR - Reviewed by TONY - 30 June 2015

" No one at drop off airport to receive vehicle "

BASTIA, FR - Reviewed by JUDITH - 29 June 2015

" Good service, good price, Thank you "

" all good, Helpful, efficient and good understanding of English and Franglais "

BASTIA, FR - Reviewed by MAREIKE - 22 June 2015

" All fine. Easy to book online. "

" Car was fine and staff friendly. However, we had fairly long waiting times at the airport for pick up and drop off. "

BASTIA, FR - Reviewed by ANTHONY - 22 June 2015

" Very crowded car park "

BASTIA, FR - Reviewed by MALCOLM - 06 June 2015

" Easy booking process and good rate. "

" On the positive side we had an upgrade on arrival which made the amount paid about £20 per day for a C4. On a less positive note we were presented with a form (which appeared to have been produced locally on a word processor rather than an official company form) which stated we either paid 25 euros or promised to return the car as clean inside and out as the state we hired it in. I have never seen such a form as this before and surely cleaning the car for the next client should be factored into the price. All the paperwork to be signed was in French. Lastly, on collecting the car the employee in the yard was not very helpful and did not fully inspect the car with us. In fact we had to draw his attention to a scratch in the paintwork. "

BASTIA, FR - Reviewed by DAVID - 27 May 2014

" Citroen Model C3 was in excellent condition when it was handed over at the airport.It was also very reliable to drive. Thank you. "

" The staff at Bastia Airport were very friendly and highly efficient "

BASTIA, FR - Reviewed by ANTHONY - 28 June 2013

" Efficient "

" Pick up and return were easy at Bastia airport. We ordered and paid for the car on Feb 5th. 4 months later, at pick up, we were told no small cars available. How can this be ? We were issued with a Peugeot Partner. We found the 'ride' on windy bumpy roads uncomfortable. We would have much preferred our ordered small car. "

BASTIA, FR - Reviewed by DAVID - 13 June 2013

" Very helpful -- we had a query on our early return, which was answered to our total satisfaction. "

" Excellent car supplied, with helpful staff, who spoke a little English. "

BASTIA, FR - Reviewed by HOWARD - 27 May 2013

" Good choice, simple website. Good value and the cars provided have always been excellent "

" Budget car chosen but it was virtually new and suited us perfectly. The assistant at the airport was great and we were driving the car away less than 30 mins after landing. Excellent service "