AUTO EUROPE BELFAST, NORTHERN IRELAND Car Rental Reviews

BELFAST, IB - Reviewed by EMMET - 18 October 2021

" Good car, very clean and very helpful staff. "

" Friendly staff and very helpful. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by LAURENCE - 16 October 2021

" A very professional service "

" Excellent and professional service. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by LINDSAY - 05 October 2021

" Great value and definitely cheaper than going direct "

" No problems, all very efficient from vollection to returning the car "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by OLIVER - 04 October 2021

" Autoeurope was very helpful. A colleague called Joao Silva (in Lisbon) was extremely helpful, polite and answered my initial questions after booking very promptly after booking. He alone made my experience with autoeurope a 10/10 experience. Please pass on my thanks to him in particular "

" Overall very good. Very easy collection and drop-off, partly due covid-19 rules. Only downsides were: 1) Cost of taking the car over a national border was higher than had been quoted 2) The drop-off process meant the car was not checked until well after we had left (again, due Covid I think), so if any issues with the car were raised by firefly, it would make communicating and liaising between the customer and the provider much harder, and potentially puts the customer in a harder position to argue their case as they aren't physically present with the firefly rep to look at the car together and discuss any issues. Fortunately, this wasn't a problem for me - but I was a bit unhappy about the prospect of not having any information about deductions and costs incurred (if applicable) until 3 days after the rental. "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 8

BELFAST, IB - Reviewed by RICHARD - 01 October 2021

" Yes, I always use Auto Europe, always the best price and able to change time and date if required. "

" Everything was great! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by FRANK - 23 September 2021

" Fast, efficient & trouble free "

" Fast, efficient & trouble free "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BELFAST, IB - Reviewed by RICHARD - 22 September 2021

" Everything went as planned, no drama's !! "

" Smooth as usual. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by DECLAN BARRY - 17 September 2021

" Always find Autoeurope efficient and good value, that's why I use your service constantly. "

" Helpful and friendly staff, good clean car. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by DECLAN BARRY - 17 September 2021

" Always find Autoeurope efficient and good value, that's why I use your service constantly. "

" Helpful and friendly staff, good clean car. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by PHILLIP - 10 September 2021

" Overall quite good "

" Car had not been cleaned on the outside (note of apology in car) and had no air conditioning Staff were great "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

BELFAST, IB - Reviewed by JAMES - 02 September 2021

" Need to see savings as a member next time! "

" On the whole very good, though did not expect a Dacia! "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

BELFAST, IB - Reviewed by WILLIAM - 01 September 2021

" Uneventful easy rental, thanks "

" I am a regular customer, old fashioned customer care "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by LINDSAY - 31 August 2021

" A good service, just expensive (but they all are just now "

" No problems with hire, but the cost is still on the high side compared to last year and pre vovid. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by DEREK - 28 August 2021

" Vaughan excellent at Hertz desk in Belfast terminal "

" Vaughan excellent at Hertz desk in belfast terminal "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by BERNADETTE - 27 August 2021

" Very efficient "

" Efficient "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by TIMOTHY - 24 August 2021

" Easy process of collection and drop-off. Friendly, courteous, informative staff at both ends "

" Car provided was smaller than ordered "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by FRANCIS - 20 August 2021

" Booked online, never any problems. Excellent service. "

" Very friendly and efficient. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by MARK - 12 August 2021

" All worked, see above. "

" All went fine, only point is that I'd prefer a car with parking sensors. Other wise nice people to deal with. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BELFAST, IB - Reviewed by GARRY - 09 August 2021

" Overall good but with two issues. One minor gripe about the model of vehicle and one more important regarding the slow puncture as described above and reported in full to Hertz "

" having booked a Nissan Qashqai or equivalent I didn't think the Renault Scenic provided quite fitted the bill, albeit it a perfectly adequate car. Also we had an issue with tyre pressure warning before we left the airport, which on going straight back to Hertz, we were told it was a faulty sensor which had been checked and that the tyre was not punctured. Over the period of the hire we had to top up the tyre pressure twice as it clearly had a slow puncture. We reported this the Hertz on our return and I have pointed it out in my answers to a questionnaire from Hertz. "

Overall Value: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 7

BELFAST, IB - Reviewed by PETER - 08 August 2021

" The car went well and was economical as it was diesel "

" There was minor scrapes and scratches on the vehicle , some that the hire car company missed , so I had to make them aware of damage to the wheels and chips on the driver and passenger doors which were not on the email photos . This was dealt with efficiently. "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 6

BELFAST, IB - Reviewed by JAMES - 02 August 2021

" A trouble free hire experience "

" A trouble free hire experience "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by WILLIAM - 28 July 2021

" As usual, a pleasure! "

" Easy uneventful rental, I can strongly recommend "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by PAUL - 28 July 2021

" Very good experience "

" Very good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by ROBERT - 17 July 2021

" Great time "

" Everything went very smoothly "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by CHRISTOPHER - 12 July 2021

" Easy hassle free car hire "

" Very good service and hassle free "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by BRENDAN - 08 July 2021

" Will certainly book again "

" Great team "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by LISAJANE - 08 July 2021

" Auto Europe great as always. "

" great service "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BELFAST, IB - Reviewed by GARY - 04 July 2021

" Very helpful "

" Very good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by LARRY - 26 June 2021

" I found Auto Europe through the Travelsupermarket comparison site. I was very satisfied with the cost (cheaper than if I would have booked directly with Hertz), the ease of booking and the full protection offered as Hertz own scheme to cancel excess payment is very expensive. I will definitely use Auto Europe next time I need a car hire - thank you! "

" Generally satisfied. The only problem was that the car (orange mini registered in the Republic of Ireland) had an analogue speedometer which only showed the speed in kilometres. I called Hertz on the 2nd day to check I wasn't missing anything and the person I spoke to said he was very surprised and thought all their cars showed speed in miles per hour. He said that I could change to another car but this wasn't practical due to the time and effort it would have taken to drive all the way back. There are numerous speed cameras in Northern Island so my wife had to tell me the mph equivalent whenever the speed limit changed which was quite tedious to put it mildly! Also, you might be in interested to know that the only documents that staff required to see was my driving licence and credit card. They didn't ask to see my passport, car hire voucher or DVLA check code which I was told to take with me. Of course this wasn't a problem for me. "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BELFAST, IB - Reviewed by TREVOR - 20 June 2021

" Considerable rise in prices and some damage not recorded at pickup. Staff very helpful. "

" Very helpful and friendly agents. Again, damage to car not recorded at pickup and had to have additional damage recorded. "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BELFAST, IB - Reviewed by IAN - 17 June 2021

" The vehicle return was efficient, but made especially so by the lady completing that rôle. "

" Excellent customer service offered by the lady at the vehicle return, she was kind and personable and offered excellent advice. "

Overall Value: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 7

BELFAST, IB - Reviewed by KEVIN - 15 June 2021

" Have used Autoeurope many times never had an issue. "

" Good service. But terrible car, Renault Kadjar on rep ireland plates couldn't change speed from kph to mph, was a massive pain as was only driving in Northern Ireland which everything is in mph. Really disappointed in the car. "

Overall Value: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BELFAST, IB - Reviewed by THOMAS - 10 June 2021

" Very straightforward "

" Firefly at Belfast are great. Will be even better post covid when drop off is manned again in the car park. "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by GARY - 10 June 2021

" Very efficient and polite service. "

" Very efficient and polite service. "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by RYAN - 10 June 2021

" Very efficient. HAppy "

" Initially an issue with the reservation as I was 30 minutes early for my booking. "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by GEORGE - 08 June 2021

" great staff "

" very good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by WILLIAM - 02 June 2021

" Easy pleasant rental, I would recommend "

" Easy pleasant rental, I would strongly recommend "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by LYNNE - 27 May 2021

" Easy transaction, as always. A bit of a problem with the vehicle having only USB C sockets, so unable to charge my phone. "

" Always a pleasure to pick up and drop off the vehicle with such professional, friendly colleagues. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by DECLAN BARRY - 22 May 2021

" Have already recommended your company to several friends "

" Nice car. Good experience with friendly and helpful service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by DECLAN BARRY - 22 May 2021

" Have already recommended your company to several friends "

" Nice car. Good experience with friendly and helpful service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by DECLAN BARRY - 22 May 2021

" Have already recommended your company to several friends "

" Nice car. Good experience with friendly and helpful service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by DECLAN BARRY - 22 May 2021

" Have already recommended your company to several friends "

" Nice car. Good experience with friendly and helpful service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by MARY - 09 May 2021

" Easy booking "

" Excellent service as always "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by KIERAN - 28 April 2021

" Very easy car pick up and drop off "

" Very easy car pick up and drop off "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by DAVID - 09 April 2021

" Rich and useful information, easy filtering by many important criteria. "

" Great flawless experience. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by LINDSAY - 07 January 2021

" Excellent service, "

" Used numerous times, always friendly and efficient "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by BARRY - 11 December 2020

" Always find Auto Europe efficient and good value. Much appreciated! "

" Helpful friendly service and a good car "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BELFAST, IB - Reviewed by BARRY - 07 December 2020

" Always find Auto Europe efficient and good value. Much appreciated! "

" Helpful friendly service and a good car "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BELFAST, IB - Reviewed by AVRIL - 19 November 2020

" Good. Would use again. "

" Car was ready and very clean. Nice car! Two issues 1. The whole time it had a warning that the key pad battery was low.... I even went back to check this wasn't going to stop somewhere on me. But this is an ongoing fault so should be advised about that. Cost me time to go back and check. 2 The fuel line wouldn't go to the top even though I couldn't get any more petrol into the car. Otherwise very happy. "

Overall Value: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BELFAST, IB - Reviewed by LINDSAY - 02 November 2020

" Excellent service from the very start with auto europe and right through to vehicle return with firefly "

" Absolutely fantastic from start to finish. No hassle at any point "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by WILLIAM - 02 November 2020

" Nice easy rental "

" Nice easy rental "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by STEPHEN - 30 October 2020

" Easy and efficient "

" Easy access from airport "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by WILLIAM - 28 October 2020

" Absolutely no problems and reasonable prices, used both in the UK and Europe without any problem. "

" Firefly are part of the Hertz group and were very easy to deal with, their prices are cheaper as they use slightly older cars. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by JOEMON - 22 October 2020

" Had very good experience and definitely will select again next time "

" Very friendly staff and easy to complete the paper works. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by ALBERT - 01 October 2020

" The vehicle I requested for familiarity was not available but an upgrade vehicle was offered. "

" Not happy that card only refunded at midnight on return date rather than there and then "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 5
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by IAN - 28 September 2020

" Always great value "

" Auto Europe, the best! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BELFAST, IB - Reviewed by PAUL - 26 September 2020

" Good cheap easy to use "

" Firefly signage could have been more prominent or have Hertz named on documents "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BELFAST, IB - Reviewed by DAVID - 25 September 2020

" Auto Europe always has the best prices and I wouldn't rent from anybody else. "

" Seamless collection and friendly staff. A pleasure "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by JOHN - 23 September 2020

" I've continued to use your service for some years now, and to be honest I have nothing but praise for the efficiency and communication your company provides, really excellent to deal with, thanks Mr J. Jones "

" No issues at all ... the only slight concern was the counter staff explaining to me that I had to get the vehicle back for 3pm on my last day *Sunday, when I booked I indicated I would return the vehicle at 4pm ...??? Made us very early for our flight home! J Jones "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 8

BELFAST, IB - Reviewed by ALAN - 23 September 2020

" I have used Auto Europe many times before and have never had any problems. This was no different. Thank you. "

" Easy to find in airport. Friendly counter staff. Easy to get to car. Very good value for money. Drop off straightforward. No hassles. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by WILLIAM - 14 September 2020

" Full refund if unable to travel is great "

" Easy rental, I have already booked another "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by MARK - 10 September 2020

" Used you before and will use you again "

" Very easy pickup and drop off "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by SUZANNE - 04 September 2020

" Nice little car "

" All good "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 7

BELFAST, IB - Reviewed by JOHN - 04 September 2020

" From initial ease of booking to handing keys back at end of hire everything was simple and eat to deal with "

" Excellent from start to finish "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by DAVID - 28 August 2020

" Good value plus simple website "

" No hassle. Excellent service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BELFAST, IB - Reviewed by GARY - 26 August 2020

" Always get good service "

" Very helpful "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BELFAST, IB - Reviewed by DAVID - 13 August 2020

" Competitive with many choices. "

" Always good service with no issues. Car supplied this time slightly more well used. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BELFAST, IB - Reviewed by STEPHEN - 10 August 2020

" Good service "

" Easy pick up and drop off. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BELFAST, IB - Reviewed by STUART - 14 July 2020

" Online system is very simple for changing a booking and refunds dealt with almost immediately. "

" Very helpful and easy to deal with. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BELFAST, IB - Reviewed by MAUREEN - 12 July 2020

" Very efficient and easy ro alter booking on line "

" Only slight issue was when i was returning car...two staff members were standing chatting and ignored me completely for about 5 minutes..i eventually asked one to help. At that point, usual good service resumed "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by ERNEST - 22 March 2020

" as usual the experience with Auto Europe was good with no problems with thee booking tec. "

" generally very happy with firefly especially as I received a free upgrade to a car with a satnav which was a great help. Only slight downside was the mileage info on display was in kilometres so had to try to judge distances to destination etc. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 8

BELFAST, IB - Reviewed by ALAN - 20 March 2020

" Great service thank you "

" Lovely staff going through a crisis with possible lack of work etc but still very friendly and professional "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by RICHARD - 18 March 2020

" Smooth easy booking. "

" Always a good experience with Firefly/Hertz, especially at Belfast International. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by DAVID - 11 March 2020

" Good value. Great service. "

" No problems "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by DEBORAH - 11 March 2020

" Firefly in Belfast were excellent in every way. I have no complaints and would recommend them to anyone. "

" All went very smoothly. Excellent car. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by GRAHAM - 06 March 2020

" Car clean, supplied a free upgrade at no extra cost "

" On line booking through to car pick up and return very smooth operation. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BELFAST, IB - Reviewed by SEAN - 24 February 2020

" High recommend a brilliant service from start to finish. "

" Fantastic great service. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by TOMAZ - 18 February 2020

" Perfect. "

" Everything went smooth. Definitely recommended. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by ALAN - 17 February 2020

" I have used Auto Europe multiple times and have always found it an excellent experience. I recomment to friends and family. "

" Very good experience overall. Had a complementary upgrade and the pick up and return facilities at Belfast International are very convenient. "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BELFAST, IB - Reviewed by ADAM - 07 February 2020

" will use auto europe again "

" very straightforward and hassle free "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by JAMES - 07 February 2020

" All top class "

" All straight forward and efficient "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by LINDSAY - 05 February 2020

" Easy to book, great value "

" No hassles, speedy pick up and quick return "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by TRUDI - 03 February 2020

" Very good prices & quick booking process. "

" Good efficient customer desks - need to flag up cross-boarder charges in big red letters BEFORE booking! "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BELFAST, IB - Reviewed by ANNE MARIE - 30 January 2020

" Very pleasant experience from start to finish "

" Staff are friendly, very efficient and willing to help with any query you may have. Very pleased anytime I have hired a car from budget and the car I have received. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by MIRIAM - 29 January 2020

" Great prices "

" Enterprise are consistently making it easy to rent cars. Highly recommended. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by GARRY - 23 January 2020

" Found the whole process easy to use and would use auto Europe again "

" Found the person on the desk friendy and helpful and when we picked up the car the staff there were friendly and very informative about the car . I would use them again on the next trip to Belfast "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by ALMA - 14 January 2020

" Fast, efficient and friendly service from the desk to the pick up point. "

" Great service all round. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by MARTIN - 13 January 2020

" Great price, very competitive so will have no hesitation to use again "

" All good, very friendly and efficient staff at Budget again. nice vehicle. Pick-up and drop-off were fast and good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by PAULA - 10 January 2020

" Definitely use again "

" Excellent service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by MICHAEL - 09 January 2020

" great experience with auto Europe once again.. "

" everthing went great ...very nice people at belfast int airport budget ....no hard sell or being awkward as has been my experience with others ...just straight forward car hire at a great price and great customer service...10/10 "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by RICHARD - 08 January 2020

" Very positive. "

" I was very impressed with the service at both the counter and the drop off. The car was in excellent condition. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by ANNE - 04 January 2020

" Great experience no problems. "

" I always rent from Hertz I always find them very pleasant and very helpful never ever had a problem and very reasonably priced. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by BARBARA - 02 January 2020

" Very easy and efficient process and service. "

" Excellent service at collection and drop off. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by SELVARAJAH - 02 January 2020

" Hassle free "

" Efficient and professional service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by LISA LAI SHAN - 25 December 2019

" So easy, fast and efficient. Exactly as it promises. "

" Absolutely wonderful service and great value. Will be booking again soon. Thank you. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by BRIAN - 15 December 2019

" Again until the next time "

" Good solid service always "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by BARRY - 13 December 2019

" Easy booking "

" Very prompt pick up "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by MICHAEL - 11 December 2019

" Easy and reliable "

" Was a straightforward experience. No issues at all. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by BARBARA - 10 December 2019

" All good "

" Very simple straight forward process. All went according to plan. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by MARK - 01 December 2019

" Easy to use. Good value. Great. "

" Friendly staff, decent car. "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by PRABDEEP - 29 November 2019

" Overall very happy! "

" Very pleasant and easy experience. "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by SIMON - 28 November 2019

" Clean fresh car at the right price "

" Very straightforward counter service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by DEREK - 22 November 2019

" Good value for money. Efficient service "

" Simple and straightforward "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BELFAST, IB - Reviewed by TARA - 21 November 2019

" Excellent service "

" Very helpful staff "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by HENRY - 19 November 2019

" good "

" very good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BELFAST, IB - Reviewed by GARRY - 16 November 2019

" The web site is easy to use and shows different hire firms makes it easy to choose the right car for your needs. "

" Friendly and professional service and very informative about hire car. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by BRIAN - 11 November 2019

" Very likely "

" Everything was fine "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by ALEXANDER - 10 November 2019

" Good friendly service "

" Good friendly service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by TRACEY - 10 November 2019

" All staff were extremely helpful and got us on our way quickly. Quick turn around when returning car. Will use again. "

" Slight confusion over charges but was sorted. All staff were extremely helpful and got us on our way quickly. Quick turn around when returning car. Will use again. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by DAVID - 07 November 2019

" No complaints "

" No complaints "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by JOHN - 05 November 2019

" all good "

" all good.....just a little disappointed at the quality of the car "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BELFAST, IB - Reviewed by DAVID - 03 November 2019

" Straight forward and quick. "

" All went very straight forward and return was quick. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by CATHRYN - 01 November 2019

" Very convenient "

" Operated by Hertz "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by DAVID - 30 October 2019

" xcelent as always "

" xcellent "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BELFAST, IB - Reviewed by MAUREEN - 29 October 2019

" good experience "

" lovely staff at desk and in car yard "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by BILL - 28 October 2019

" Offer an immediate overview of the hire market at the given destination. Very quick and time saving. if you do need to contact them by phone then they are friendly and helpful, actually get someone to talk too. "

" Quick, effieicent, friendly service at the counter and quick return procedure with return receipt given immediately "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by NABIHA - 23 October 2019

" Overall Great service during pick up and drop off. Thanks. "

" We had to come back to adjust the tire pressure 20 mins after collecting the car, that wasted a bit of our time. However the guys at the pick up desk were helpful and sorted it all out. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BELFAST, IB - Reviewed by ZUBIN - 23 October 2019

" Easy on-line service. good value car hire. "

" An easy car hire. Good value and a good car. "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

BELFAST, IB - Reviewed by JOANNE - 21 October 2019

" Seamless process from start to finish, very happy. "

" Really friendly and helpful staff, will definitely be using the service again. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by ROBERT - 17 October 2019

" Guys at belfast city airport were really helpful and got us on our way quickly. Would use again. "

" Pleased overall. Car had tyre pressure issue which we were able to sort whilst away but otherwise a good experience "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BELFAST, IB - Reviewed by MARY - 16 October 2019

" Definitely use again. "

" Easy pick up, friendly staff no hard sell. Only negative is the front screen was very dirty on inside, made it difficult in rain and dark. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

BELFAST, IB - Reviewed by JONATHAN - 14 October 2019

" Easy to book. Clear instructions and communication. "

" Got an upgrade from manual Focus to automatic BMW with integrated satnav. Very comfortable drive! Clear pickup and drop-off process. "

Overall Value: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by ROYSTON - 14 October 2019

" GOOD CAR , GOOD SERVICE "

" GOOD CAR , GOOD SERVICE "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by MICHAEL - 13 October 2019

" Excellent value, good communication "

" Efficient as always "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by LAWRENCE - 12 October 2019

" Good "

" Goid "

Overall Value: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 8

BELFAST, IB - Reviewed by DEBORAH - 12 October 2019

" Good communication "

" Efficient friendly service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by PHILIP - 11 October 2019

" Can't be faulted! "

" Smooth transaction and efficient and friendly staff. Car was decent enough, few very minor flaws but definitely still value for Money. Budget's location a few mins walk from the terminal which is a definite plus! "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 8

BELFAST, IB - Reviewed by ANDREW - 10 October 2019

" Staff very helpful "

" Staff very helpful "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by JOHN - 08 October 2019

" Excellent "

" Quick and efficient. Would happily use again. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by DAVID - 08 October 2019

" all OK "

" all OK "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by MARTIN - 07 October 2019

" All good. Good value prices nice vehicle perfect for getting around for work "

" All good. Nice car well equipped and a great way to see Northern Ireland although I was there for work so not much time to sight see. Budget staff were very friendly. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by LEILA - 06 October 2019

" Service supplied was excellent Staff very polite and helpful "

" Excellent service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by JAMES - 03 October 2019

" Never had a bad experience when booked with Budget. "

" Never have any problems when booking with Budget, no long waits at Belfast international. staff always pleasant. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by NICHOLA - 02 October 2019

" Great company to use. Easiest car hire process I've come across so far and I use hire cars a lot. I will be back! "

" Good smooth checking in and out process. Good car. No hassle whatsoever. Will be back "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by COLIN - 01 October 2019

" I have used Auto Europe for multiple, long term rentals per year over the past 5 years and have been pleased with the service provided. "

" Pick up and drop off were fast and convenient. The staff were personable and courteous. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by JOAN - 30 September 2019

" Excellent service "

" Excellent professional service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by ERIC - 27 September 2019

" Will definitely use you again. "

" Quick and efficient on the road in less than 15min. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by PEARSE - 26 September 2019

" Good competitive cost, car was as expected. "

" Does what it says on the tin. Still think the border fee is ridiculous, its the same island. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by SHAUN - 25 September 2019

" Easy to locate fast and efficient service "

" Easy access good service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by SCOTT - 25 September 2019

" Service was spot in thank you "

" Nice friendly staff "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by PAUL - 19 September 2019

" Staff was very friendly and helpful "

" Easy pick up and dropoff "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by KATIE - 18 September 2019

" Good hassle and stress free experience "

" Very quick pick up and drop off. Staff were very friendly. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BELFAST, IB - Reviewed by JOHN - 15 September 2019

" Excellent "

" Excellent "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by BARBARA - 11 September 2019

" Great "

" Everything went very smoothly from pick up to drop off on return. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by TRACEY - 05 September 2019

" Fast, efficient and friendly. "

" Brilliant service, efficient, friendly and personable. The car was very clean, new and just perfectly fitted our needs. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by DAVID - 03 September 2019

" Simple process, quick pick up, great car "

" Pick up easy, car was great - a citroen C3 "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by ROSHEA - 02 September 2019

" Good prices and variety to choose from. "

" Efficient service at airport "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by SYED HISHAM - 02 September 2019

" Excellent "

" Excellent "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by DANIEL - 31 August 2019

" Great service, quick and efficient "

" Great service, quick and efficient. Very helpful "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by JARLATH - 31 August 2019

" Will definitely use next time. "

" Friendly staff "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by CLIFFORD - 30 August 2019

" Very good value "

" Good car with SAT Nav. Quick service at airport and return easy "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by ROBERT - 29 August 2019

" lovely friendly staff "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by IAN - 22 August 2019

" One reservation - staff pointed out a cracked bumper but failed to point out a nail-head sized chip on the paint-work above it. Found it at first stop and photographed it to record date/time. Pointed this out on return and this was accepted by the Budget staff person. Otherwise a good little car in good condition inside and out and a good price. Will use AutoEurope again. "

" Happy with provider Budget, staff fast and competent compared with other hirers. All staff polite and good at communicating clearly and appropriately. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

BELFAST, IB - Reviewed by ANN CLARE - 21 August 2019

" No bother very straightforward "

" Very pleasant nice people "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by COLIN - 21 August 2019

" Great price and saved all the hassle of comparisons. Liked the customer ratings for different suppliers. Did not pick the cheapest on price alone, but only paid a few pounds more for the same car category, but with better customer ratings. Very happy with my experience "

" Exactly as ordered. Prompt checkout + return. Deposit fully released from credit card in 3 working days, so highly recommended. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by ALISTER - 21 August 2019

" Very useful comparison table used in the process. "

" No difference to Hertz "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

BELFAST, IB - Reviewed by JOHN - 21 August 2019

" Very efficient process with good, clear comparison of quotes. rating systems are helpful to compare the rental companies. "

" I have rented cars from every rental company at both Belfast airports and Enterprise/Alamo are by far the best. As their office is on the plot they inspect the vehicle with the customer and offer to show the vehicle controls if needed. Other companies I have used often provide the keys in the terminal stating that the car has no damage only to find the damage (often in a darkened carpark at night !) and have to return to the terminal to register the damage (then finding that they are serving another customer and have to wait !). Enterprise also do not try to "hard sell" the extra insurances. Overall, I would highly recommend Enterprise/Alamo to anyone renting at either Belfast airport. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by JOHN - 20 August 2019

" All went smoothly "

" Admin really good. Quick pick up. Car new but not overly clean- dirty windscreen. No air con which was a surprise "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BELFAST, IB - Reviewed by SHIN - 19 August 2019

" Will use again "

" Great service Especially when I dropped off the vehicle the staff was pleasant and quick "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BELFAST, IB - Reviewed by KATHRYN - 19 August 2019

" Very positive booking experience - simple and clear documentation and no ambiguity about what documentation I needed to bring for collection. Thank you! "

" Very easy to book online, great price, fantastic staff on arrival who walked me through the process simply and politely. Great car which I really enjoyed driving and then a very quick handover when I came back. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by MAUREEN - 18 August 2019

" all good "

" all good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by ANN - 18 August 2019

" Excellent. "

" Always reliable, easy experience, no hard sell for excess insurance cover. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by KEITH - 17 August 2019

" apart from speedo all good . "

" on arrival at airport the counter sign was very small in size if informed its was Hertz no worries , the car speedo was only on kilometres as Northern Ireland is in miles per hour ? and no duel on speedo head ? . Apart from this car was good . "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BELFAST, IB - Reviewed by THOMAS - 16 August 2019

" Everything ran smoothly. "

" Friendly helpful staff. Nice car. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by ELLEN - 15 August 2019

" It was a painless experience, and I was able to post the keys at the airport, as I was catching an early flight back. "

" Very efficient handover when arriving at the airport, and staff friendly. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by CHRISTINE - 11 August 2019

" Good "

" Straight forward. We phoned to ask if we could extend our rental. The was agreed and organised quickly. Very helpful. "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BELFAST, IB - Reviewed by MICHELLE - 09 August 2019

" Fantastic, would definitely use again "

" Quick and efficient "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by RONAN - 07 August 2019

" Very good "

" Very good service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by PAUL - 07 August 2019

" would 100% recommended to others. Prices were very reasonable. staff extremely helpful. drop-off very efficient. we are using them again in October. "

" very pleased. With previous rentals with other companies there is a certain amount of pressure to accept additional coverage, etc at the time of pick up. this was not the case with Alamo and the staff were extremely friendly and helpful. would definitely hire from them again. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by ROBERT - 07 August 2019

" Will book again with Auto Europe and Firefly. I have never had a problem. "

" Everything was exceptional from start to finish. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by COLIN - 05 August 2019

" Overall a very good experience and I will use Hertz in Belfast again. "

" Service at pickup and drop off was quick and professional and the Toyota Yaris performed well. Although summer temperatures in Northern Ireland are not high, it would have been good to have had a/c in the car. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by CATHERINE - 01 August 2019

" easy "

" Easy "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by DUNCAN - 31 July 2019

" No problems at all. Very simple process from start to finish! "

" Great staff, great choice of cars. Easy process for collection & drop off. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by PAUL - 31 July 2019

" Great service "

" Hassle free "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by CAROLINE - 30 July 2019

" Very straightforward and efficient, and great value too "

" Quick, efficient and great value "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by MARK - 29 July 2019

" Very easy pickup. Upgrade at no cost. "

" No staff at drop off point and no check to agree that the vehicle was undamaged when returned. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by KATHRYN - 26 July 2019

" The car performed very well. The staff were friendly,efficient and informative "

" Gave a very thorough explanation of the car's key features.Much appreciated. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by CATERINA - 25 July 2019

" Always straightforward and unproblematic. Thank you AutoEurope. "

" Nothing to add, satisfied overall! Everything went very smoothly. CW "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by KEVIN - 21 July 2019

" It was OK "

" Very confusing as there's no signage at the car hire counters had to ask the airport customer service desk. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by JOHN - 17 July 2019

" Excellent "

" Very good could not be faulted "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by SHIN - 14 July 2019

" Clean car I would like to rent again "

" Great car Great price Thank you "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by CARL - 13 July 2019

" great car , excellent service "

" great service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by MAUREEN - 12 July 2019

" Excellent "

" Good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by BYRON - 12 July 2019

" Straight forward dealings both obtaining and returning car. "

" Have always used Budget on visits to Ireland "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by CAROLINE - 01 July 2019

" Car was clean and in good conditioning "

" Quick, easy. Used the online check in. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by JOHN - 27 June 2019

" All good "

" All good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BELFAST, IB - Reviewed by MARTIN - 20 June 2019

" excellent service "

" spot on "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BELFAST, IB - Reviewed by JEREMY - 19 June 2019

" All good "

" Good "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BELFAST, IB - Reviewed by GEOFF - 15 June 2019

" All good "

" All good "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by JAMES - 13 June 2019

" Excellent value. Great little car. "

" Very quick and efficient. Excellent! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by STEPHEN - 13 June 2019

" Easy to book and cancel. Often the cheapest prices. "

" Great service. Great value for money. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by IAIN - 05 June 2019

" great easy to use service and a big saving on booking direct "

" Great easy to use service, friendly helpful people "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by NINA - 03 June 2019

" A very straight forward service and easy to use. "

" We found the service to be quick and efficient. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BELFAST, IB - Reviewed by ANDREW - 22 May 2019

" ALWAYS 1st choice when I am hiring a vehicle "

" Absolutely zero issue and a very smooth pleasant experience. Car was spotless and the Hertz desk were the friendliest and quickest I have ever dealt with .! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by STEPHEN - 09 May 2019

" good service "

" good service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by DENNIS - 09 May 2019

" fine, no problems. "

" All very easy and simple. No hassle. "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by STEVEN - 03 May 2019

" Just the job -did everything we needed for a successful trip "

" Excellent "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by MARTINA - 29 April 2019

" Will be using again. Thank-you "

" Easy to use. Car was great too "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by STEPHEN - 29 April 2019

" A lovely little car witch suited my needs. "

" Lovely staff very friendly and helpful. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by TARA - 24 April 2019

" excellent service on arrival "

" excellent "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 6
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by WILLIAM - 18 April 2019

" Would most certainly use again. "

" very informative staff, easy transactions made very easy. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by CONOR - 18 April 2019

" Very good "

" All good and speedy "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by MAURA - 14 April 2019

" Top notch pick up and drop off please use tgey are ace "

" Just love the service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by HELMUT - 14 April 2019

" Car was very much reliable. "

" I hired a car at intern airport instead of city airport by mistake. Stuff was helpful to arrange another car to good conditions. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by MICHAEL - 31 March 2019

" I always use autoeurope when travelling abroad for a hassle free experience "

" Staff friendly and helpful no hassle whatsoever "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by KATHRYN - 28 March 2019

" Hassle free "

" Usual good service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by AILEEN - 06 March 2019

" Satisfied. I will use this service again "

" There was an additional charge for taking the car across the border into the Republic of Ireland that was not mentioned at the time of booking. Firefly was still better value than competitors and I would use them again. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by CAROLINE - 01 March 2019

" Excellent as always. "

" Very satisfactory, with very courteous, patient and helpful desk staff when I arrived exhausted and couldn't fathom some basics. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by JAMES - 13 February 2019

" Best price. Easy online booking. "

" Used loads times before easy and no issues "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by PETER - 12 February 2019

" very good service "

" very good service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by DENICE - 25 January 2019

" Very good. Great staff in Belfast "

" Very good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by DAVID - 08 January 2019

" Very friendly staff who greeted me by name when I entered as it was a quiet time and they saw me at the booked time. "

" Very friendly staff "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by PATRICK - 07 January 2019

" Good. "

" Ease of use. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by BARBARA - 02 January 2019

" Very easy process. "

" Staff are always friendly "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by RALPH - 26 December 2018

" Superb. "

" Superb service, quick friendly staff great efficient drop off. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by THOMAS - 15 December 2018

" Excellent "

" excellent "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by PATRICK - 14 December 2018

" Easy to book and the price was good "

" Very easy to pick up and drop off. Lady at counter was very helpful "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by DAVID - 12 December 2018

" First class "

" Staff was very friendly and attentive "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by STUART - 29 November 2018

" Quick, easy and great value "

" Excellent - it was actually Hertz. Helpful friendly & no fuss. Very Happy! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by KATHRYN - 22 November 2018

" No problems "

" Usual good service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELFAST, IB - Reviewed by COLM - 20 November 2018

" Will definitely use Firefly again, thank you "