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BERGAMO CAR HIRE REVIEWS
Car hire reviews in Bergamo
A place of rare beauty, the ancient city of Bergamo is one of the most scenic destinations in the whole of Italy. Once described as 'an Italian masterpiece in the shadow of the Alps', it is bursting with tourist attractions and plenty of cultural appeal. The Citta Alta (upper town) is a medieval cluster of magnificent squares and narrow cobblestone streets crowned by a centuries-old church and adjoining tower. More modern but equally enchanting, the Citta Bassa (lower town) boasts several first-rate museums and the added feature of a 19th-century funicular connecting with the Citta Alta. Along with Milan (situated an hour's drive to the south-west), the city is easily accessible for travellers choosing to pick up their car hire at Bergamo Airport located just 6km away.
Bergamo is the perfect base from which to explore the beautiful Lombardy region of northern Italy, a land of lakes, vineyards and pretty little stone villages hidden away in the lush, green countryside. This is prime road-trip country and with us you can always count on the cheapest car hire rates and the widest choice of vehicles. Now offering more than 24,000 pick-up points in over 180 destinations, Auto Europe has been a leader of the international car hire industry for almost seventy years. Check out our car hire reviews in Bergamo to find out what kind of experience our other customers have had using our services in northern Italy.
AUTO EUROPE BERGAMO, ITALY Car Rental Reviews
Average Rating for Auto Europe Bergamo:
BERGAMO, IT - Reviewed by KEVIN - 28 September 2021
" Car hire without the hassle, no problems, just efficient service "
" Car hire without the hassle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BERGAMO, IT - Reviewed by NIGEL - 19 September 2021
" We had a good experience with no problem at all "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BERGAMO, IT - Reviewed by GRAHAM - 18 October 2020
" Very good service on all parts of the booking pickup and drop off. "
" Excellent very satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by MAURICE - 16 October 2020
" Cheerfull staff. Was upgraded to a larger car. Good experience "
" Very good service. Polite and friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by GARY - 07 October 2020
" As above "
" Everything very good but no one there to inspect car before leaving, had to drop keys off at the desk inside the airport. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by NEAL - 28 September 2020
" See above - exceptional. "
" Overall, excellent. The guy at the counter was particularly helpful and good. Brilliant. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by KEVIN - 21 September 2020
" As always excellent service provided but prices have risen significantly since Covid 19 crisis. "
" Excellent service provided. Good car, good service with friendly efficient staff. On the down side prices have risen significantly since the Covid 19 crisis. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by DANIELA - 07 September 2020
" Another fantastic experience with autoeurope / centauro. I can't recommend centauro enough - fast transfers from the airport, the best prices and no pushy sales people trying to rip you off with insurance. Great service "
" Another fantastic experience with autoeurope / centauro "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BERGAMO, IT - Reviewed by FRANCIS - 31 July 2020
" Overall , this was one of my best car hire experiences. The booking process was easy with clear pricing. The car was clean and well prepared for the rental. Pick up and drop off was straightforward. The staff at Europcar were pleasant and efficient. "
" The young lady at the desk was very friendly, polite and efficient. She arranged for us to pick the car up earlier and drop off earlier. The car was clean, undamaged, apart from one minor scrape on the front wing which was recorded. The drop-off was fast and efficient, with the final invoice emailed shortly afterwards. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by NIGEL - 23 July 2020
" I always recommend yr company to others as to me it gives the best deals on what ever car you are looking for and give many alternative company's to choose from. "
" Very helpful staff that spoke English very well. All in all a great experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by JABBAR - 06 July 2020
" Great company and low prices "
" Great company to rent low cost cars "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BERGAMO, IT - Reviewed by GRAHAM - 11 March 2020
" Competitive fees and pickup and the drop off was handled very professionally and courteously. "
" The car was very clean. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by OLIVER - 08 February 2020
" Very quick pick up. Couldn't work out how the lights work & the man came over immediately to show us. The whole thing was perfect "
" Everything went very smoothly. No problems at all "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by MIHAI - 06 January 2020
" speedy service! definitely will use again! "
" speedy service! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by FRANCESCO - 28 November 2019
" Definitely will recommend. "
" All went very smoothly. Great car, think it was an upgrade. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by JAWAD AWAN - 19 November 2019
" very very good "
" Very Good although the car I Booked I didn't get it but advisor helped me a lot to solve the problem Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by SIMON - 14 November 2019
" Had issues with rentals in the past but auto Europe are genuine deal and hertz of course are great. Very smooth. "
" Fantastic service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by ANTHONY LESLIE - 12 November 2019
" We are regular travellers to Bergamo airport for 13 years and have always used Auto Europe when booking / selecting our car hire company. The service of Auto Europe is consistently excellent. "
" Although we are regular travellers to Bergamo airport for 13 years , we have never booked Sicily By Car before. The overall experience from picking up and returning the car was impeccable. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by NEAL - 11 October 2019
" I will definitely use Europcar again "
" Excellent and very fast processing at the counter. Much better than others "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by GIUSEPPE - 09 October 2019
" Good, efficient service. Very convenient car collection and return "
" All went well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by EVELYN - 28 September 2019
" My visit to the office was quick and efficient and more importantly Locauto have never tried to "hard sell" extra insurance to me. "
" Lovely friendly and courteous staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by BALAZS - 27 September 2019
" easy booking process "
" It was quite difficult to find the drop off point at Bergamo Airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by TARIQ - 25 September 2019
" Great. Good value, efficient and professional staff and no issues. Presumably, the test is when something goes wrong and how well the company handles it. For me the pick up and drop of are important and it all went smoothly. "
" The whole experience was good and professional. The car was very reliable and easy to drive. The only slight negative was that it was heavily scratched and dented from previous use. Otherwise a great hire. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BERGAMO, IT - Reviewed by MIHAIL - 17 September 2019
" Easy to book, clear and transparent conditions (car insurance, reservation, etc), no complications and surprises. "
" Locauto was great, no complication, straight forward process, very transparent with the rental process and the conditions. Office at the airport, cars on 2 minutes walking distance car park. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by JOHN - 15 September 2019
" Excellent service along with excellent pricing, would highly recommend "
" Very good very efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by MARTIN - 04 September 2019
" Great value for money. "
" Great experience, made things really quick and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BERGAMO, IT - Reviewed by EVELYN - 27 August 2019
" I have used Sicily by Car numerous times and have only positive experiences with them. Very good. "
" Efficient service, pleasant staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by ALAN - 25 August 2019
" All went well. "
" All good, no problems. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by PARMINDER - 14 August 2019
" The car was in perfect conditions and it was easy to book the car as well. "
" Very easy and quick "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by STEPHEN - 04 August 2019
" A smooth and efficient process, that is much simpler and quicker than the dealers at Bergamo Airport "
" A smooth process with a nearly new Fiat 500L at my disposal. Simple return process with some one actually there at the returns yard. As someone who regularly uses the on onsite hire companies at Bergamo airport I will be using Centuaro again as they are cheaper pleasanter and it's a far smother process than any of the hire companies onsite at Bergamo Airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by KAREN - 29 July 2019
" Excellent service "
" Very helpful and friendly staff in Bergamo airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by WILLIAM JAMES - 26 July 2019
" Very good service. Quick and efficient "
" Very straightforward "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BERGAMO, IT - Reviewed by JOHN - 09 July 2019
" Really helpful and friendly, manythanks "
" The vehicle you supplied was really good condition, nice to drive, very friendly staff. No surprises brilliant, many thanks "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by LUKE - 12 June 2019
" Quick and efficient "
" Quick and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by MOAIZAM RAZA - 05 June 2019
" Good experience "
" Nice visit "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by MARK - 29 May 2019
" Easy to find, polite staff. "
" Excellent service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by IRTIZA UL HAQ - 15 May 2019
" The service is excellent. And car is good "
" The service is excellent and car is new and good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by EVELYN - 26 February 2019
" The experience overall was very good but down side was we had to queue for an hour. "
" The staff were friendly with NO HARD SELL EXTRA INSURANCE as I've experienced with other companies. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by JEFF - 15 February 2019
" not brand new cars, but good standard... "
" good overall experience...quick pick up and drop off...good clean car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by MICHAEL - 20 January 2019
" Auto Europe always provide a good price with good service "
" This is the second time we have hired a car from Sicily by Car and both times the cars have been dirty inside and outside, this time empty water bottles were left inside and it looked as if the interior hadn't been vacuumed for weeks! The windscreen washer bottle was also empty and we had to fill it ourselves. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 5
BERGAMO, IT - Reviewed by DOMENICO - 11 January 2019
" very happy all round "
" very happy all round "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BERGAMO, IT - Reviewed by MEIR - 09 January 2019
" excelent "
" excelent - the only comment is that the representative should explain a little more about the car options / media screen etc'..... "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BERGAMO, IT - Reviewed by JUSTIN - 08 January 2019
" Quick and easy website, very clear comparisions and good aftersales service. "
" An excellent car, good value and staff at pick-up/drop-off were really helpful without being aggressive on all of the extras which is so common nowadays. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by DAVID - 01 January 2019
" Always had good service from you "
" Very pleased with the service. The only problem we had was our own fault. We did not arrive by plane but by bus from Milan Centrale so they didn't know when to expect us without a flight no. We realised the issue and phoned them and they came straight away "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by HOWARD - 25 November 2018
" All OK "
" Vehicle in poor condition but cheap "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 3
BERGAMO, IT - Reviewed by GRAHAM - 23 November 2018
" Very pleasing in all departments. "
" Very good all round. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by RAVINDER - 19 November 2018
" Very good "
" Very good service waiting time only 10-15mintes "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by FRANCESCO - 10 November 2018
" Easy to use, efficient with enquiries, good prices. "
" Had to use a shuttle bus which was not indicated on application. Pick up at Bergamo was not adequately signed and long wait for bus. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by DEBORAH - 04 November 2018
" Pleasant and friendly staff. Both parts of rental excellent from collecting car and dropping off "
" Excellent friendly and professional service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by MALCOLM - 08 October 2018
" Everything ran smoothly and the staff were excellent "
" Everything ran smoothly and the staff were excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by MICHAEL - 06 October 2018
" Good service from both Auto Europe and Interrent. They are my preferred choice when I look to car hire and recommend to friends. "
" Car had not been cleaned prior to pick up. Not a major issue but just to mention. Also some damage had not been noted on the paperwork (advised that the car had no damage) and fuel was 7/8 full, not full as per the papaerworj. Advised Interrent staff at point of pickup who quickly amended the paperwork to reflect. I have always had good service from Auto Europe and Interrent on terrent on various car rentals in different countries and continue to kook for them as my preferred choice. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 7
BERGAMO, IT - Reviewed by HELEN - 28 September 2018
" Good overall experience "
" Very good value for money. Low amount blocked on credit card. Good price for additional driver. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by MITCHELL - 25 September 2018
" Had to wait about 30 mins to pick up the keys but it wasn't a problem on this occasion. "
" Everything fine. Will use again. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BERGAMO, IT - Reviewed by SURINDER - 31 August 2018
" good "
" ok "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BERGAMO, IT - Reviewed by JAN - 30 August 2018
" Smooth experience "
" Smooth experience "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by STEPHEN - 03 August 2018
" generally v.good "
" generally v.good. drop-off was efficient "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
BERGAMO, IT - Reviewed by CINDY - 02 August 2018
" Great pricing and easy to book "
" Reasonable prices, suitable car, efficient collection and drop off. Would use again. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BERGAMO, IT - Reviewed by ARBER - 18 July 2018
" great experience. All was good "
" great experience. All was good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by ALMAS - 17 July 2018
" Generally fine. "
" Generally fine, a bit of wait collecting and returning the vehicle. Also the vehicle wasn't exactly completly clean when collected. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
BERGAMO, IT - Reviewed by CAROLE - 27 June 2018
" Have used Auto Europe for many years and always been happy with service. "
" Only downside was long wait for shuttle service and distance to parking area. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by PAUL - 22 June 2018
" All good no issues "
" All good quick efficient and actually on the airport- Bergamo "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by MAURICE - 22 June 2015
" It was easy to find the car I wanted at a good price. Easy website - no messing about "
" The office reception was fine as such but the handover and preparation of the car was most unsatisfactory. When we arrived at the parking lot a man handed over the keys and pointed a the vehicle. by the time we had loaded our luggage he had gone and his booth was locked up. There was no inspection of the vehicle; no instruction on its use and controls and frankly the car was dirty - it had not been washed and there was the litter of the previous user in it. The 12volt outlet did not work and I had to by a battery booster for my satnav and the control for the aircon was not adequately indicated. This should have been shown to us as it meant we had no use of the aircon for the duration of the hire 15 days. Very poor service. Avoid using. "
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