Located along the Danube River in Slovakia, Bratislava is not only the country’s capital, but also its industrial hub. Attracting thousands of visitors per year, the city offers up plenty of cycling, hiking and forest trails. Its 18th century castle overlooks a vibrant old town, packed with bars, coffee houses, restaurants and entertainment. Bratislava International Airport is the perfect place to collect your vehicle due to its proximity to the city and a greater selection of vehicles to choose from, likewise so is Bratislava Train Station.
Trust in Auto Europe to provide exception deals and offers on everything car hire related. From standard car hire, to luxury car hire and motorhome hire, we even offer a popular transfer service to customers. If you aren't familiar with our great service, then read our previous customers car hire reviews in Bratislava. If you have any further questions or would like to place a booking, please contact our reservation team.
" I have answered this question at Number 3. "
" I was received by Tomas at Budget, Bratislava International Airport. He was very efficient, friendly, spoke good English and the registration procedure was very quick. I was happy with our car. When I returned the car a week later, the desk was closed during the lunch period. However, my phone call was answered immediately by the on-duty staff and I was given directions as to where to leave the keys and log book. I had an unfortunate incident where I lost the original log book. Tomas was very sympathetic and quickly arranged for me to take another car. I am also very grateful that Budget did not charge me for losing the logbook! Thank you to Budget at Bratislava Airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The staff are awesome, prices reasonable and the process is smooth "
" I used Budget a few times now and it was always a really good experience. The only negative thing would be the 30 day wait for the deposit to be released, as I tend to use hire cars quite often. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I've used Budget previously so knew what to expect at the airport, on or way without any issues. "
" Swift booking , prices back in line with other operators now "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Friendly stuff it didn't take long to get the car Car even better what I was expected will book again "
" Friendly stuff. It takes me 5 min get car and sort out paperwork. Will book wit Budget again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" As usual the staff were helpful and friendly "
" Car was dirty outside & covered in scratches & dents "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
" all was good, thanks "
" Quick and very efficient check in as regular customer. The only recommendation I'd offer is to fix the car I was given before renting it some more. It had a cracked front bumper fixed with a duck tape, Based on records it's been like that for a while. I could feel it rattling when driving on motorway. But no drama. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" The only issue in the entire experience was with auto Europe at the beginning. I placed the order for my car and was told I had to wait for confirmation from the company. This was over a weekend when we were flying on the Tuesday morning early and we did not get confirmation until the Monday. This left me nervous over the weekend that we did not have a car and I even looked into other options ready in case I was let down. I had been emailing the Customer Services team, but when the email came through to confirm the booking, it came from a different email address and went into my spam folder. So when I rang up to find out where it was they told me they had already sent the email and I had to go back and check my spam folder. But the emails I was getting from the Customer Services were going straight into my inbox. "
" I have hired over 40 cars worldwide and this was the best rental experience I have ever had. The gentleman who looked after us at the booze at Bratislava Airport was fantastic. He clearly explained all of the requirements and helped me with the car seat and gave excellent directions to the car and also excellent explanation on where to return to which entrance to use et cetera et cetera. The car was perfectly clean in great order and exactly what we had ordered on the website. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" A fantastic experience, would definitely use again (see my comments in section 3) "
" 10 out of 10 in every way. Special thanks to the gentleman who was on the desk at 08.15 on 16.03.25 at BTS airport. He went through the process explaining everything with great courtesy and went out of his way to make sure I left as a happy customer. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" As always, never any problems with Auto Europe "
" As always, everything perfect with Budget, Bratislava Airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Free additional driver was a nice bonus. "
" Good service "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Excellent "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" the car smells of cigarettes and the windshield was dirty "
" support staff "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Great service "
" Great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Quick and efficient service "
" Quick and easy "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Using autoeurope for a long time now and always had a good experience with them. "
" Got a really nice car and counter staff was super friendly and helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" nothing to fault "
" customer experience very good but I expected car in better condition for the price I have paid. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Everything went well "
" All perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Always a good value with autoeurope "
" The whole process went really well, however it's been 8 days since I've dropped the car off and the hold on my card has not been yet released.... "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" FAULTY CAR - The car was brand new, but the boot lid had a fault, and would only open on occasions. It's an electrical fault, rather than a mechanical one, as someone had applied loads of grease to the mechanism, thinking this would help it to open, but you could hear the locking motor work electrically when it was about to work properly, then it would not power up when the boot lid jammed - very poor for a new car. "
" All very good - but please see comment about the faulty car! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
" The car rental price was very competitive and the car was in relatively good condition. It is unusual that nobody accompanies you to the car to check for any damage and that it concurs with the diagram with the car documents but, as there was only one person at the Budget desk, then I guess it wasn't possible. "
" The only negatives were that we had to find the car and inspect for any damage ourselves before we drove off. At drop off we had to post the keys through a letterbox even though it was during regular hours. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" Really poor "
" Car hire company ripped us off for the deposit claiming damage we didn't cause. We are taking legal action. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" Good! "
" Good experience as always "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Polite staff, great car "
" Great car, polite staff "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything from booking to dropping off the hire car went very smoothly. Great experience. "
" My first time experience hiring a car in Slovakia was absolutely fantastic! Great service, car was better than expected. I will definitely use Wheego again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" ********** "
" ********** "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No issues to pickup or drop off the car, "
" Very friendly staff, in the down side is that even I had full coverage my deposit still blocked on my card 4 days after I have returned the car, otherwise 10/10 "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Thank you "
" Thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good car, great value and convenient location of pick-up/drop-off. "
" Great pick-up location! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All good but too often it is cheaper or same rates on rental companies sites "
" All good. Friendly stuff, clean cars. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" All worked well and went to schedule "
" All worked well. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" overall happy with the rental "
" The boy at check in was not very experienced, almoust rude. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I like AutoEurope generally use them when visiting family abroad. Wasn't keen on what Buchbinder gave me as a car. "
" The did not give me the sort of car I would have wanted. Gave me a Dacia Sandero. Not drive such a nasty noisy car for years. I had ordered a Astra type car. So thought it would be a Focus, 308 or even Skoda type car. Further car petrol cap was very tough to get out, the unlock lever only worked now and then. Lastly they charged over 60 euros to hire a car seat for toddler. Seems extortionate. Cheaper to buy one. "
Value for Money: 4 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 2
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good apart from the lack of speed to give back my deposit "
" I would say 10 but it's been a month and a bit since I hired the car and still without my deposit back "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe always provides competitive quotes "
" Quick, efficient service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" When are your offices open? "
" I hired this vehicle in September, have tried calling to resolve my issue, but your offices are permanently closed, still owed €800 deposit. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Extremely easy. We found the car rental near the exit of the airport. All straight forward. Nice car suitable for our needs. Dropped the keys off in a letter box on return. I would have liked an email after returning the car to say all well and deposit returned to credit card. "
" All went smoothly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Spoilt the weekend over the extra charge. "
" Wanted to charge an extra €46 for after hours collection even though we arrived on the time I had booked the car for. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" When booking on-line the write up is: 'includes additional driver' and then under 'driver information' an unclear statement: 'Additional drivers: EUR 42.35 per rental, VAT included, paid locally. First additional driver is included in rates.' It is not clear, in what rates? And why were we charged at the counter if it is included in rates? We were disapointed with the experience. "
" The car was booked online with the write up: additional driver for free. We were charged for additional driver by the counter staff. Car - considering the covid related increased hygiene demand, I think the car has not been cleaned sufficiently. The finger prints on the windows were visible, there was a stain on the driver's seat. Not all marks and scratches were noted down in the book. I do not understand why the winter tyres were on. Visual inspection also showed that the front left tyre was under the required limit. After checking the pressure at the petrol station, it only showed 1.5 instead of required 2.5. The dashboard display kept flashing the 'check the air in the wheels' warning. "
Value for Money: 3 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 1
" Site was straight forward to use however poor service from budget is off putting. "
" Disappointed in the standard of the car. It was dirty on collection with heavily stained seats. The tyres where almost worn to limits and were low quality budget tyres. The windscreen was dirty and the wiper blades were old and did not clear the screen. The car was overall well below expectations considering the cost of the rental and it being from the airport. The service and standard was more akin to a back street rental. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 4
" Booking with Auto Europe is pretty straightforward and I have been doing it for number of years now. "
" The car in question had winter tyres on, which in high temperatures over 30°C is extremely dangerous, as any mechanic would tell you. Suffice to say that it highly influenced my quality of driving in such temperatures and also in torrential rain. Also, checked the documents a couple of days before drop off and was absolutely shocked that they lent me a car with invalid insurance card! The insurance expired a few days before I picked the car from Bratislava airport!!! How were they even allowed to lease a car that didn't have insurance in order??? I always thought of Budget as a decent company after years of renting from them, but this was absolutely awful. My driving this car could have ended in tragedy! To satisfy demand for cars in the busy holiday period, they seem to compromise on overal safety. "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 4
" Very satisfied "
" Very satisfied "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All went well, will use it again. "
" Everything went smoothly. Being an existing customer of Budget, the car pickup process only took 2 mins. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Car was almost new, drives well, satisfied "
" great service, kind personal, easy rent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" . "
" Documentation provided with the car was the best we've ever had, very comprehensive, useful and simply presented "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to book and understand the website. Good value "
" As always top quality service received. Thank you Bratislava Airport Budget team! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Quick and easy pickup and drop-off. "
" Quick and easy pickup and drop-off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Smooth experience from start to finish "
" Smooth experience from start to finish "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very happy with the service "
" Very happy with the service people at the counter very polite and helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" When we picked the car the staff briefly went round it pointing big damages. On the other hand when we brought it back he almost took magnifying glass out, went on his knees to check the undercarriage and alloy wheels. "
" Staff polite, car in good shape. Extra charges extortionate. Second driver almost 40 euro, insurance for one trip to Austria another 40. Seriously? "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 9
" I usually use autoeurope because it is hard to beat them on a good deals and have been satisfied with customer support as well "
" Very professional staff at Bratislava airport Hertz/Firefly branch every time I use them "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Best price and simple to use. Again we always Auto Europe and have never had any issues. Keep up the good work. "
" The guys at the desk were very courteous and helpful. I asked for as larger vehicle in the class they could provide and without hesitation they provided a no cost upgrade to the class above and it had the bonus of being automatic. We travel frequently to Slovakia and always use Budget as they always provide a great level of service and are very friendly. Please pass on our thanks. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" No complaints "
" Excellent service. Car was a little under-powered but in decent condition. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Lots of hidden costs and final bill was very different from what was advertised online. "
" Lots of hidden costs and final bill was very different from what was advertised online "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 7
" See above "
" After a previous rental I'd left behind something in the car which was collected and stored but as such it's gone missing again from the Bratislava office so I'm reserving judgement of this particular experience. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy web site to use, very good price, staff very helpful and professional "
" Good price, nice people at Hertz "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very happy with Auto Europe. "
" It's a legal requirement in Slovakia to provide vehicle with winter tyres after November 15th. I picked up cat in dark rainy at 9 pm from open car park considering car would have winter tyres. I only found out when I reached Banska Štavnica that it didn't have winter tyres., while I was already up the hill. In morning temperature dropped to -9C and it was a nightmare to drive the car back downhill. Can you please inform Global to make sure all the legal requirements are fulfilled before handing cars to customers. Thanks. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 1
" The car i opted for was Ford focus, i got the most basic skoda rapid in production, what was really disappointing "
" All good smooth pick up, and drop poff "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Counter staff were brilliant, especially when I did return the car staff were absolutely wonderful, and very professional, "
" To pick up the car I was a bit nervous , as the counter staff was so precise to find all the scratches or damage on the car, also warned me of any damage or late return going to be a costly to me, even though I had bought extra insurance to cover me for silly scratches if it would had happened during my stay in Bratislava, but to my disbelief on my way back to return the car, a lady in staff counter was absolutely brilliant, she was very professional, very friendly, so kind, after she checked out the car, she reassured me that everything was fine with the car, so she lifted a big stress from me, I wish I could remember her name so I could write a big thanks to her , but over all she had the best customer service I ever come a cross, if I had a company I would loved she work for me, thanks again to her , and I hope she forgive me by not remembering her name, best of luck with her career. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great Service "
" Good alround "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything nice and easy. "
" Car interior could be cleaner. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" I was charge extra amount month after my car rental and after all my holding deposit was returner. This has been charged without any information or invoice or check. Very unprofessional. "
" I was charge extra amount month after my car rental and after all my holding deposit was returner. This has been charged without any information or invoice or check. Very unprofessional. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 6
" Just good in general. "
" All good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All very good, no complaints. "
" Our car was ready for pick up and agent was very efficient with taking our details and looking after us. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Experience was fine, the car whistled because of the addition of the roof rack but otherwise no probs. Good car, easy to deal with counter staff. "
" Had a roof rack storage unit fixed to car when not asked for. But was told that they made a mistake because it was supposed to be a child seat. Everything was fine after issue was solved. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to use and clear and precise pricing "
" Friendly and efficient service "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" 5 Stars, quick easy pick up and drop off process no problems at all would highly recommend "
" Brilliant experience very easy and hassle free "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" See above "
" Usually good experience but on this occasion not at all. Had to wait 1 hour+ for correct baby seat (did get refund for delay) and when got car it was in terrible condition (scratches, dents most body panels and not particularly clean inside) with engine in poor running condition. "
Value for Money: 2 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 1
" Global overall very quick and efficent, would use them again, now we know the procedure at airport. "
" Pick up very good ,car excellent. Problem finding drop off at Bratislava airport, Got stuck in wrong car park no one to help, could not get Back out. No one to check over car on return. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 3 Condition of the Vehicle: 10
" Experience was not great as I missed my flight and Auto Europe were not very helpful and did not try to make any changes to the pick up location. "
" I have missed my flight from Stansted airport to Bratialava on Friday morning then I had another flight but to Vienna on Friday evening. I called Auto Europe requesting if I can collect other car from Vienna airport or collect my car on Saturday morning from Bratislava airport. I found Auto Europe lady is not very helpful at all. She told me that I can not collect another car from Vienna airport and also it will be unlikely that the car will be kept to me and it will be nonrefundable. She asked me to call Alamo myself to find out what they can do for me. I had to call Alamo myself who informed that the car will be available at Bratislave airport on Saturday morning and I can not replace it and get a car from Vienna airport. So I had to travel from Vienna (where I stayed) to Bratislava airport. and collected the car. They charged me £30 because I said that I will use it in Vienna. I did not know that I will pay £30 if I crossed the border. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 7
" Easy,straightforward, pleasant. "
" Pleasant staff. What I don't understand is policy change where I am being charged extra to go to Austria. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I am very satisfied. I have used them mamy times before too "
" I have used them many times in bratislava. And have always been happy with the service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service "
" The staff is efficient and courteous ,the vehicles are in good condition,clean.my experience is extremely positive "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" all very good easy and affordable "
" there is no parking slot on return for budget at bratislava airport. I had no choice but to park the car in the Europecar parking bay and had a very frustrated and rude Europecar employee screaming at me for taking up his slot? "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Everything nice and easy, no problem. "
" Everything nice and easy, no problem. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Same as above. "
" We booked a child seat but that wasn't prepared. Staff looked surprised. Luckily he managed to find one which just about was suitable. Imagine he hadn't. It was 10.30pm. We would be stuck. Also tank wasn't completely full. "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Stressful "
" Initiall communication with office staff poor , didnt looks like they bother to answer my questions. Counter staff on airport very nice and helpful . Car .. I order 7 seats car which was more expensive then 5+2 but when I arrived I got Opel zafira which in my eyes is 5+2 as we really struggle to fit with all luggage. We end up to have to get another car and drive with 2 cars which as you can expect cost more in petrol and road tax in each country . Driving experience with this car very poor hard to control with lack grip to the road but this maybe be just this type of car ... "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
" Car was quite old, dirty inside, over 30000km on the clock, although it was estate car it was very small, took ages to get the car at the airport "
" Car was quite old, dirty inside, over 30000km on the clock, although it was estate car it was very small, took ages to get the car at the airport "
Value for Money: 5 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 1
" Good price, clear communication. "
" Not very clear where to park at drop-off. No designated Budget bay and no staff to ask. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" good "
" good "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Na "
" Car itself was good, clean and in good condition. We booked and played extra for toddler seat which was very dirty. The cost of the seat was 42 Euro, I could have bought brand new toddler seat in the shop for that money. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" I was misinformed about out of country charge. "
" Staff and car were both ok however I booked BMW 1 and got Opel Crossland which is not the same class in my opinion. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 10
" All good, just would expect GPS as standard not add-on. Most expect this or use Google Maps on phone like I did. "
" All good, just would expect GPS as standard not add-on. Most expect this or use Google Maps on phone like I did. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No problems at all. Great service "
" Great service, polite and helpful no problems at all. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Would recommend "
" Friendly staff. Efficient service. Great car. Overall very happy "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" The service is a reasonable value for money. Will use it again in the similar circumstances. "
" Unfortunately the office in the Airport is understaffed: the same (very kind) person has to work over the counter and on the car park. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I was prefer a diesel car for long distence so they change it for me... :) "
" The stuff are very friendly and helpfull "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Another great rental. "
" Another great rental "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Very good service. Upon arrival we found out that we have been upgraded to a bigger car. All paper work was smooth, pleasant staff. Quick service upon arrival and departure. "
" We were pleased to receive an upgrade to Skoda Combi, which suited us as we had loads of luggage, skiing equipment. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Thank you very much "
" Thank you very much "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall very happy "
" Overall very happy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Friendly and proffesional "
" Exellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It's ok "
" The car was pretty old and not the model I rented. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 5
" The car was as described, good condition and clean "
" Comparing the desk staff experience in the past with other company, this time I wasn't given as much information, it was just assumed I knew where the car park is, how to get out and so on, had to ask questions rather than being offered information "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good experience "
" Good customer service at airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Good "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Great, efficient service in and out "
" It was one of the fastest pick up ever. Details were in system, they've just took my bank details with deposit, gave me the key and i was on my way within 3min "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" GREAT SERVICE & STAFF "
" GREAT SERVICE & STAFF "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The description of the vehicle should be more accurate and customer should not pay any extra for crossing the country border just because they rented through auto Europe "
" The external condition of the vehicle was very bad, lots of damages and also very dirty inside "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 1
" Overall I will continue to use Budget as I have for the last few years. "
" Windscreen had chip - should this not have been repaired before renting again? "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Overall, recommended. "
" The price a bit high, instead a VW Golf I got Skoda Octavia Station, very big vehicle that I really didn't need. The vehicle itself is almost new, but consumed a large amount of gasoline (9L/100KM). The diesel would be more preferable. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I was very disappointed with the car choice. "
" Global was the only company who advertised Opel Astras when I was booking. Global had ZERO Opel cars available, only Skodas. This was very disappointing, as it's false advertisement. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
" Very easy and stress free "
" Excellent staff, very helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe is a very good company to hire cars through. I have hired cars from them at various destinations and always had good service from the companies they deal with. I would highly recommend booking hire cars through Auto Europe. "
" Budget at Bratislava airport provide an excellent service. The staff in the office are always helpful and the parking location for the cars is only a short walk away. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No issues at all - definitely use Budget again "
" Lovely clean car, no issues "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Amazing service, great condition of vehicle, comfortable ride/drive. Would appreciate some literature or guide for basic functions of each car - ie: which lights switches, rear wipers and stereo functions. Would help to have these to hand instead of having to stop the car and look them up on Google. "
" Amazing service, great condition of vehicle, comfortable ride/drive. Would appreciate some literature or guide for basic functions of each car - ie: which lights switches, rear wipers and stereo functions. Would help to have these to hand instead of having to stop the car and look them up on Google. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" With autoeurope everything was ok "
" Them keep my deposit ! 800€ still not received my deposit !them said my deposit will be AutAutomated unlocked when return the car . But it's not! "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 1 Condition of the Vehicle: 8
" Glo Bal company provides a excellent service from pick up to dropp off. Thank you RT Arnold "
" Everything was provide a nice way but only one thing was annoying and there were "snow tyres", if police would stop me how can I defence myself? You lent me car in a unlawful conditions. Otherwise all was perfect! Thank you for your service and I will recommended Glo Bal company to my friends. Regards Robert T. Arnold "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Easy to use & competitive prices. Very happy. "
" Quick and easy service with free upgrade. Perfect! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very happy with the staff when collecting the vehicle, Condition of the vehicle very good. My moan is I was on a early flight I was informed to park the car and put the key and paper work into letter box. When I arrived at the airport the car park was packed and due to this maneuvering was very difficult. I was not totally Happy were I leaved the vehicle and there was no one I could speak to. I just hoped that it was safe? "
" My paperwork stated Herts rental "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
" Excellent service from Firefly at Bratislava airport - good communiaction and excellent car provided. "
" Excellent service from Firefly at Bratislava airport - good communiaction and excellent car provided. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" When I was struggling in my dealings with Buchbinder there was no one who I could speak to from Auto Europe. I believe you should have someone available while the companies you are using are open for business. "
" I was really disappointed at the attitude of the counter staff. Although the car was booked for 9am my group and I were attending a wedding 3.5 hours away so wanted to get a good start. I therefore got to the airport at 7.50am and was delighted to see that the counter opened at 8am. However nobody came to open at 8am(unlike the other rental counters) so I called the mobile number and asked what time they would open. I was asked 'what time is your booking', I told him 9am but explained my situation, and was told 'I am in the car park and I'm very busy, I will be there at nine'. I again asked if I could at least get the paperwork sorted to I could take the car at nine and was told 'I'll be there at nine'. He then arrived at 9.05am with no comment on being late, and just about dealt with my car in between personal texts and walking to other rental counters with no explanation of what was happening. I finally managed to drive away at 9.30am which meant my group and I started the day with unnecessary stress. Can't fault the car at all, but having known the booking was for six people the parcel shelf was left in the car and in Ford S Max there is absolutely nowhere to put it when the rear seats are in use. Another complete unnecessary negative on an otherwise satisfactory rental. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" the car was in very good condition "
" Very good company, nice and friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Smooth and easy, will use again "
" Efficient and reliable "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellant "
" Always excellant "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy Pick up N drop off, nice clean Car "
" Easy Pick up N drop off, nice clean Car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" If the car had been clean and not in gear with the handbrake off the experience would have been better along with the counter staff if he had been more helpful "
" The counter staff was uninterested in the condition of the car, the car was left in gear with the handbrake off so when I started the car I almost hit my partner and the car was filthy "
Value for Money: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" All staff is very helpful but the quality of the car was poor and spoiled my holiday "
" All was good except of quality of a car. It is abut very poor car quality as there are even "smaller cars" but better quality "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
" EXCELLENT AS USUAL "
" EXCELLENT AS USUAL "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" A very smooth experience!! "
" Fantastic! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Generally good. I use budget often and feel as a customer loyalty should be rewarded. Ie upgrades etc "
" Car was great. Deposit is too excessive "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 9
" Alamo provided a good service, while Auto Europe provided a good booking system (and extra insurance) at a competitive price. Due to the reliable service I received, I have already recommended Auto Europe to a friend. (Please note, this review submitted on the basis that no details of my name are to be published on any review. Many thanks.) "
" Our car wasn't in perfect condition, but this wasn't a problem as all the car's minor scratches and dents had been properly recorded by the Alamo staff. At the pick up, the car was clean and ready on time, and the staff very pleasant and helpful. Drop off also was a simple and efficient process. (Please note, this review submitted on the basis that no details of my name are to be published on any review. Many thanks.) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Good service. "
" I was pleased with everything the only thing what I have to say,one member of staff was really arrogant and rude when I tuuk the car back. "
" Have dealt with you for a number of years now, and have always had good service. Thank you. "
" They provide an excellent service. Some hire companies find non existent, or pre existing scratches on car after its return, and make a charge for such. Budget, at Bratislava Airport do not do this. I have always been pleased to deal with them, and will continue to do so. Please inform them of my satisfaction. Thank you, "
" All as expected. Good service. "
" All as expected. Good service. "
" Always use auto europe and Budget rental in Bratislava, very good service, and staff on site very helpfull, would not use any of the other providers Auto eurpoe web site is easy to use and always choose Zero excess- first class service "
" Excellent service, cannot fault their staff on site "
" smooth and reliable service would recommend to all and will use again. thanks. "
" used few times before price&service&fleet best in country. they're charging for service after 10pm but after all still cheaper to compare to others. "
" Excellent, always a great price. "
" Excellent service as with anytime I've used them. "
" rental experience was fine; no problems, no complaints "
" rental experience was very good; friendly man at the counter, easy rental, no problems or complaints "
" Love it, nearly all my rentals I ever made are made from your website. Really happy so far with the service. "
" The overall service in Bratislava was ok, there was only a confusion about the difference between what a mini and an economic car is. Once I was told it is the engine size, now I was told is the amount of doors the car has. I am still not quite sure what is now correct, and the country car fleet guide is not explaining the difference clearly. I would be happy to be able to choose from the engine size as well. "
" Been using Auto Europe for 5 years in Slovakia and have had first class service no problems or complaints More than happy and will continue to do so "
" Same comments as above about Auto Europe Always going the extra to help if you need extra days rental "
" Happy with everything. "
" Very professional and good service. "
" Very efficient service that we have come to expect "
" Excellent service as always "
" Efficient easy to use service. Will definitely use again. "
" Efficient and friendly. Will definitely use again. It would be nice if the rental car park could be closer to the terminal. "
" quick, efficient, friendly and good value "
" good car and very efficient service - was even waiting in the car park when I arrived close to flight time in order to avoid delay "
" Ease of use, customer service and price that's so hard to beat! "
" Great car, quick service both collecting and returning. Would use again! "
" I picked up car had my break and dropped the car back. Been before hired before still happy tganks "
" As above "
" Excellent service "
" Very helpful and polite staff. "
" Good car, good price "
" Good company , no problems "
" Quality car(Citroen C4 )with only 3000 Km,s on the clock.We travelled over to Austria so we had to pay extra for the green card but that was was made clear when we booked plus a small charge of 8 euro to use the Austrian roads, so no nasty surprises.We always take our own Garmin satnav but this car came with navigation which was another plus at no extra cost. "
" Return procedure not that clear . No one to greet us in the car park so we had to walk into the airport reception .Then we had to return to the car park and wait ,fortunately ,only a few minutes ,so it was no big deal and we had plenty of time to spare.All in all we were very pleased. "
" A very user friendly website with affordable prices. The customer service advisers have always been excellent. Highly reccomended "
" A very good team who are always very helpful and go out of their way to make the rental experience as smooth as possible. Highly reccomended "
" Vehicle as required. "
" Perfect customer service "
" Easy, simple to book, good rates. "
" Fastest pickup of a rental car ever, no up selling, just checked the details, signed and away I went. Really great service. "
" always good but lately have not received confirmation emails. "
" Very satisfied. Am regular hirer, over number of years and helpful staff and good service. "