AUTO EUROPE CHANIA, GREECE Car Rental Reviews

CHANIA, GR - Reviewed by HONGJI - 30 April 2022

" Would like to use again. "

" Professional service, highly recommended. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CHANIA, GR - Reviewed by KETAN - 09 April 2022

" Easy efficient and quick "

" Friendly "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by SEBASTIAN - 02 November 2021

" Very easy and convenient. Just took a while to book out car. Very reasonable fill use again. "

" Took a while to get car with hr half journey ahead. Would have liked to have been quicker. "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by JOEL - 02 November 2021

" N/A "

" Easy process, no issues experienced. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by CLAUS - 28 October 2021

" good company, fast pick up and drop of the car "

" for Crete I was happy, that the car wasn't new and had bumps and scratches everywhere already... worked well and performed as expected... So all good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

CHANIA, GR - Reviewed by MEGAN - 26 October 2021

" Thanks I'm happy! "

" Great, efficient, staff nice. Car good and guy explained it thoroughly :) "

Overall Value: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

CHANIA, GR - Reviewed by MOHAMMED - 20 October 2021

" Overall a good experience, friendly staff at Carwiz but I also had to call Auto Europe to ask a question and they were really helpful and friendly too. "

" The car had a lot of damage so took a while to go through it all when collecting the car. Also when dropping off, it was extremely busy so took quite a while. The overall service was good through and the staff friendly. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 6
Condition of the Vehicle: 5

CHANIA, GR - Reviewed by IAN - 15 October 2021

" A good range of options. i have an annual deposit refund insurance, so don't see why the AutoEurope cover would cost almost the same as my annual fee, for just a 9day period. "

" Not too long to wait at counter, and they dealt with an incorrect fuel reading quite efficiently. Hand-back went very smoothly. "

Overall Value: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

CHANIA, GR - Reviewed by PATRICK - 10 October 2021

" Good value overall. "

" Problems taking deposit on card - card reader not working then couldn't get my bank to approve. Resulting in extra €45 payment for daily insurance. "

Overall Value: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 7

CHANIA, GR - Reviewed by STEPHEN - 10 October 2021

" Excellent service as usual "

" So easy to collect and drop off "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by PAUL - 08 October 2021

" All good very satisfied "

" Very efficient good new car all fine. No pressure to buy waiver "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by PASCAL - 06 October 2021

" Fast and efficient "

" Not a brand new car but in good condition "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CHANIA, GR - Reviewed by KAREN - 05 October 2021

" Overall it was a great car hire. The only thing to mention is that the hire place is to the left of the arrivals terminal as you walk out!! A bit further away than I imagined but as long as you have a trolley that works to carry your luggage it's fine!! "

" There was a little confusion in the beginning as I appeared to have 2 cars booked! However the staff quickly sorted it and upgraded our car to a bigger one for 5 people. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by HAMILTON - 22 September 2021

" Very satisfied "

" Friendly staff, car in a very good condition and an efficient service! What more to ask? "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by KRZYSZTOF - 20 September 2021

" GOOD SERVICE "

" GOOD SERVICE "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

CHANIA, GR - Reviewed by MICHAEL - 20 September 2021

" I have used Autoeuropa many times and I am happy with the choices they provide, bit more detail and investigation required for the less well known brands. "

" Said it was on airport but it was a reasonably long walk to office, car was adequate but "well worn ". All relatively expensive compared to Spain and Portugal. "

Overall Value: 6
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 6

CHANIA, GR - Reviewed by NIGEL - 10 September 2021

" Auto Europe have always provided me with a good service and decent quality cars "

" Windscreen wipers were in shreds and clearly hadn't been checked. It was an old vehicle but otherwise in a very serviceable condition "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

CHANIA, GR - Reviewed by TIMOTHY - 15 October 2020

" Good cheap and easy "

" Great service, car was in good condition, only thing was a little walk to the office outside the airport "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by GRANT - 16 September 2020

" Thanks "

" Lots of bad reviews but Abbycar were absolutely fine/ great. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by ANDREW - 12 September 2020

" Good value for money. "

" Easy pick up and drop off. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by NIKOLAI - 08 September 2020

" Perfect for what it was! "

" Excellent service and great value for money. Can't complain at all. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by PAUL - 28 August 2020

" after a number of bad experiences with car hire I found this very easy and pleasant "

" very pleasant and efficent "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by ANTHONY MICHAEL - 23 August 2020

" Excellent, would use them again "

" Very friendly and professional staff, fast pick up and drop off. Car in very good condition. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by REBECCA - 09 November 2019

" Good "

" Really good... Didnt know about transfer from airport of 4k. Straight forward "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by HELEN - 06 November 2019

" Superb service Faultless vehicle "

" Very friendly helpful and competent staff "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by GLYNN - 05 November 2019

" Good hire price, clear terms and conditions, good communication. Have used several agents/rental companies - this was one of the best experiences. "

" Counter staff very efficient, extremely pleasant and courteous, helpful. Shuttle bus driver, likewise. Vehicle was as expected - very good condition, clean, tyres in excellent condition. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by VALERIE - 31 October 2019

" Excellent "

" Very smooth and quick transition on pick up and drop off. Staff friendly and polite. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by VOLODYMYR - 29 October 2019

" Everything were fine. "

" Everything were fine. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CHANIA, GR - Reviewed by DAVID - 25 October 2019

" No problems. Clear and easy to use website. "

" An excellent experience. The staff were very friendly and there was no hard sell of extras. On hand over photos were taken of the car and on return the car was checked for new damage and then signed off. (Small chips and scatches up to about an inch are ignored). One little niggle. The car was displaying a tyre pressure warning light but when I raised the matter it was quickly resolved (by inflating the tyres). However it should really have been fixed before handling the car over to me. Also I had to ask for fire extinquisher and first aid kit which the RAC say are compulsory in Greece (although Alamo said they were not). "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CHANIA, GR - Reviewed by PATRICIA - 25 October 2019

" I would certainly recommend the company to others based on my experiences. "

" The young women who met and transported us to pick up the car were extremely friendly, efficient and genuinely helpful. It was a very short journey to the garage where the cars are based and there were no long queues which is often the case at airport based desks. The car was virtually brand new and the cost of hire extremely reasonable. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by ALAN - 22 October 2019

" No problems at all. I would not hesitate to rent again. "

" Service was great. Car was great mechanically. The paintwork had numerous bumps and scratches though that didn't bother us. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CHANIA, GR - Reviewed by PETER - 21 October 2019

" Very helpful staff. Vehicle provided was excellent. "

" Very helpful staff. Vehicle provided was excellent. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

CHANIA, GR - Reviewed by NEIL - 15 October 2019

" Great value "

" Simple hassle free value "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CHANIA, GR - Reviewed by ANDREW - 13 October 2019

" Great service and good price "

" Have used Abbeycars at Chania before and been impressed that they are classier than their peer rivals. Far more sensible approach with less of the 'take our insurance, or else' threats. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by KAMIL - 04 October 2019

" Everything was how it suppoused to be. Nice and smooth. Recommend! "

" Everything was how it suppoused to be. Nice and smooth. Recommend! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by ARCHIBALD - 02 October 2019

" All fine, much better than previous car rental experiences. "

" Abbey Car were great. My only concern was the tyre pressure, i didn't notice that the amber warning light was on until 2 days later (it was hidden behind the steering wheel) there didn't seem to a problem with the tyres though. All was fine. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CHANIA, GR - Reviewed by MALCOLM - 02 October 2019

" All excellent. "

" Although Chania airport was not busy your rep was there to meet us & found us immediately. Great service. "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

CHANIA, GR - Reviewed by ANDREW - 27 September 2019

" Very helpful "

" The zero excess package means you dont need to worry about any damage to the car. Which was great peace of mind. "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by ADRIAN - 16 September 2019

" Hassle free and a great service, Good value for money. "

" Great service and a great little car. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by CEZAR - 02 September 2019

" If you decide to visit Crete island you need to rent a car ! Amazing "

" Friendly staff and very welcoming and helpful! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by PAULA - 01 September 2019

" lovely. car lovely people. "

" stayed late due to flight delay no charge "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by KEITH - 19 August 2019

" Both counter staff and yard staff with car very friendly and professional so our experience was very good "

" Staff very friendly and offered water to drink whilst we waited Very professional and would use again "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by JOHN - 03 August 2019

" Local flavour no frills service but car was fine although music system was too basic. "

" No problems and meet n great was friendly enough. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by NICK - 23 July 2019

" Efficient - as expected "

" They were very efficient and speedy with the check in and check out "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by MARK - 18 July 2019

" Delighted! Could not have been better. "

" Superb value compared to other companies at the same location. Excellent efficiency and customer service. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by NIGEL - 10 July 2019

" All fine "

" Excellent helpful gentleman at Chania airport desk. Very easy pick up and drop off "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CHANIA, GR - Reviewed by GLENN - 06 July 2019

" Very satisfied would use again "

" Easy pick up and drop of at the airport. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by JILL - 22 June 2019

" Quick & easy "

" Extremely rapid pick-up/drop-off. Lovely little car in excellent condition. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by SARAH - 29 May 2019

" Great to be able to change booking easily with no extra costs. Also booked car then changed booking twice as company was offering cheaper deals. Excellent, will be using again! "

" Pick up was very friendly, remembered from last year?! Very efficient and helpful. Would recommend 101% "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 8

CHANIA, GR - Reviewed by JOANNE - 03 May 2019

" Would definitely use again "

" Excellent service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by ALAN - 03 May 2019

" Good value car hire. "

" Great service again from Abbycar. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by AILEEN - 26 April 2019

" Smooth transaction "

" Easy pick up/ drop off. Friendly staff "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by MICHAEL - 30 October 2018

" Easy and efficient with friendly service "

" Everything worked like clockwork.. brilliant "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by NICOLA - 18 October 2018

" Good company no problems "

" No issues "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by PAUL - 15 October 2018

" Great "

" Great "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CHANIA, GR - Reviewed by ALLAN - 15 October 2018

" no problems at all "

" everything was fine very friendly staff "

Overall Value: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CHANIA, GR - Reviewed by HILARY - 09 October 2018

" Very good. I would use again when in Chania "

" All in all very simple process plus car checked properly before and after rental "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CHANIA, GR - Reviewed by BRIAN - 05 October 2018

" Really good service "

" Good service would use again "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by STEPHEN - 04 October 2018

" Would use again if the price remained good "

" All very efficient, no problems. Car was exactly what we wanted and we could walk from airport to pick up "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CHANIA, GR - Reviewed by JOHN - 04 October 2018

" have used Autocar for many years and usually Enterprise while in Crete but they were unavailable at flight arrival time. I prefer the Enterprise service to that of Goldcar. "

" There was no rep at the airport on arrival and no instructions where to go. On returning the car which had been hit while parked it took one and a half hours to do paperwork etc which seemed excessive. "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by MATTHEW - 03 October 2018

" As above. Easy to book online and cost effective "

" Very polite, helpful and approachable. Vehicle was obviously well used with dents and scrapes in abundance, but all cosmetic so didn't affect our use. Drop off very thorough, friendly and hassle free. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

CHANIA, GR - Reviewed by GERALD - 02 October 2018

" It was very good and a third of the cost of Avis. "

" Very easy and straightforward, a nice new car, no issues and the deposit paid back within 3 days. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by DEREK - 24 September 2018

" Verya good. "

" Everything pre-arranged worked as planned. Easily contactable and helpful. "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by CARL - 16 September 2018

" very good "

" very good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by ROBERT - 14 September 2018

" Overall well pleased "

" A fault was found with the original car, so the member of Staff organised a similar alternative "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CHANIA, GR - Reviewed by APOSTOLOS - 06 August 2018

" definitely recommend this "

" - professional - straightforward - nice car - very helpful "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by JOHN - 21 July 2018

" Good experience, quick and easy both collection and drop off, will definitely be using Green motion again :-) "

" Good experience, quick and easy both collection and drop off, will definitely be using Green motion again :-) "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

CHANIA, GR - Reviewed by TONY - 21 July 2018

" always very good value "

" charged 25 euros for late pick up following flight delay (outside office hours?) Checked car in dark and several dents missed at time of collection. otherwise good "

Overall Value: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 7

CHANIA, GR - Reviewed by DAVID - 18 July 2018

" Very friendly staff, very pleased with the experience, not the cheapest car hire, cheapest is not always the best, thank you. "

" Advertised as on sight pick up, was met by driver and taken off airport to collect car, very efficient and worked well, no drama, thank you. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by DOUGLAS - 22 June 2018

" Easy on-line booking and immediate e-mail response wiyh clear documents. "

" I prefer to use Goldcar and I have now used them several times at both Chania and Faro airports.There is slmple explanation at reception of possible costs without undue pressure to purchase.I have never experienced extensive delays at reception as I have with other rental providers. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by GRAHAM - 20 June 2018

" Exelent "

" Superb service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by DAVID - 10 June 2015

" more itemisation re car pick-up at airport/outside airport "

" picked up ok and very courteous but car was very old and quite marked.I was surprised at the level of survey before and after as to scratches etc. "

CHANIA, GR - Reviewed by ANTHONY - 10 June 2015

" Efficient and straightforward "

" My comments relate to Enterprise at Chania Airport - who's service was exemplary and sorted a car problem promptly and efficiently.They were magnificent. If you need to use Enterprise at Agia Marina - don't or if you have no alternative tread carefully - the 'Manager' there needs anger management therapy and customer service awareness training - he's a liability. Overall I/we were delighted with the service we received from Mirka and her team at Chania - they went the extra mile. Thank you all very much. "

CHANIA, GR - Reviewed by IAN - 28 May 2015

" My first experience with Auto Europe and very impressive. Smooth and speedy pick up and return, great staff at Enterprise, lovely car, everything went like clockwork. "

" Excellent service. Staff friendly, efficient and helpful. "

CHANIA, GR - Reviewed by JULIAN - 22 May 2015

" Great car great service "

" Took a little whilst airport to sort out but good "

CHANIA, GR - Reviewed by ARGYRIOS - 18 April 2015

" The prices offered by the local companies on Auto Europe's panel are reasonable and the companies are reputable. "

" Brilliant service by the Enterprise at Chania Airport. Faultless!! "

CHANIA, GR - Reviewed by RICHARD - 28 July 2014

" easy to use web-site with more detail about opening hours of rental firm at airport "

" Shuttle to and from airport fine. Staff helpful. Car basically very good though felt underpowered for Cretan roads. Gearbox took getting used to. Would have appreciated better road map. "

CHANIA, GR - Reviewed by JANE - 09 July 2014

" Very helpful and polite agent "

" Agent tried to sell me additional excess protection even though I had already purchased it. Otherwise rental was trouble and stress free. Great car and easy process "

CHANIA, GR - Reviewed by PETER - 03 July 2014

" No problems. "

" Met on arrival despite 3 hour delay. Little wary of checking in as charged for 'late arrival' and guy seemed to bulldoze through paperwork. Car itself and return could not have been nicer. Car exactly as ordered. Return office staff etc excellent and eager to ensure I was happy. "

CHANIA, GR - Reviewed by PETER - 30 April 2014

" Very happy with service provided. Representative was very helpful and knowledgeable. We input all driver details online before departure as we were collecting car after midnight. However, this info had not been transmitted and had to be provided again which was a slight disappointment, but no more than that. "

" Rep was there to meet us at 00:25 hours with the car. We were taken to their office offsite, about 3 km from airport, completed documents and were on our way. When we returned vehicle, they checked it thoroughly and confirmed there was no damage and the fuel level was fine. Very friendly and professional. Very happy to use Enterprise again as you have confidence they will not rip you off. "

CHANIA, GR - Reviewed by ANDREW - 18 April 2014

" Car was ok, got what I paid for. Only real problem was picking the car up at 22:00 hours ( very dark) For the car inspection, thus any photos I tryed to take of scratches etc didn't come out. "

" Happy with enterprise, but having to pick the car up in the dark and trying to see all or any little marks on car by fuel station forecourt lights wasn't so easy. Maybe enterprise could have done this in the light? As when i looked at the car the next morning there was scratches that hadn't been noted on the sheet. Saying that on return of the car I wasn't charged for the scratch. But did spend part of the week thinking I would!!! The staff were friendly and efficient and more then helpfull with directions. "

CHANIA, GR - Reviewed by ARIE - 01 November 2013

" I don't think it was clear until after I'd booked that this was an off--airport provider. "

" Pleasant, efficient, professional yet friendly. Couldn't have been much better! "

CHANIA, GR - Reviewed by LOUISE - 14 August 2013

" Easy booking and the best prices - I always use Auto Europe "

" There was no car available when we arrived at Chania and we had to wait two hours for another to be sent. When we returned the vehicle is transpired that the delvery agent had filled in the damage history for the car incorrectly (was in mirror reverse) which delayed us on drop off too. However staff were very nice and helpful in spite of this. "

CHANIA, GR - Reviewed by MARTIN - 12 August 2013

" great price quoted and vehicle was ideal for the 2 weeks on vacation. "

" Very quick and helpful service in Agia Marina - Chania - Crete. Staff were helpful effecient. Thanks.. "

CHANIA, GR - Reviewed by ANDREW - 15 July 2013

" No problems whatsoever "

" Excellent at collection and return "

CHANIA, GR - Reviewed by NEIL - 19 June 2013

" Good website giving the choice of which company you want to use. "

" Very pleasant staff. "

CHANIA, GR - Reviewed by MALCOLM - 27 May 2013

" Everything went very well, no complaint's at all "

CHANIA, GR - Reviewed by PAT - 26 June 2012

" Amazing service- a very helpful lady was waiting for us at the airport- no fuss -just good service, wouldn't hesitate to use national next time! "