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DORTMUND CAR HIRE REVIEWS
Car hire reviews in Dortmund
Dortmund, the biggest and most important city in Westphalia, is situated on the east side of the Ruhr in the verdant Hellweg area of western Germany. It is traditionally the hub of the country's steel and coal industries, a heritage that's illustrated in several of the city's museums and other first-rate tourist attractions. The centrepiece of Dortmund's historic centre is the Old Market (Alter Markt), a large pedestrianised zone with many buildings that date back to medieval times. Close by, the 13th-century St Reinold's Church (Reinoldikirche) offers the best views of the city from the top of its iconic 104-metre-high tower. Dortmund also surprises its visitors with the number of parks and gardens there are dotted all over town, with half of the city comprised of farmland, forests and lush green wooded areas, along with an abundance of waterways. With your car hire in Dortmund you'll be able to visit the beautiful city of Munster about 50 miles to the north and the enchanting Rhine River region about an hour's drive west.
Auto Europe offers its clients the best of Dortmund and other key destinations in the west of Germany. One of the keys to our success is the fact that we work closely with all the world’s top car rental suppliers, most notably Thrifty, Budget, Avis, Sixt, National, Alamo, Europcar and Hertz. Founded in 1954, we now offer over 28,000 pick-up and drop-off locations in more than 190 different countries around the world, and you can collect your vehicle in downtown Dortmund or from Dortmund Airport located a short drive east of the city. Take a look at the latest Dortmund car hire reviews in the special section below to read the comments posted by some of Auto Europe's other customers in the city.
AUTO EUROPE DORTMUND, GERMANY Car Rental Reviews
Average Rating for Auto Europe Dortmund:
DORTMUND, DE - Reviewed by KERSTIN - 06 February 2025
" Always good service. "
" By any means possible don't book with sixt. No customer care just want to make money out of people with fouls accusations. These companies should not be allowed to do business. I wish I read reviews before I booked through Sixt "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
DORTMUND, DE - Reviewed by FALCO - 13 July 2024
" N/A "
" N/A "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 9
DORTMUND, DE - Reviewed by NORU ANDY - 30 June 2024
" Good experience. "
" Friendly staff, easy pick up and drop off, vehicle in good condition. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
DORTMUND, DE - Reviewed by GARY - 13 May 2024
" It was excellent from airport to destination, lovely car, lovely people from reception and getting my keys to dropping the car off and the reception I recieved. I will definitely use again, thank you. "
" It was excellent from airport to destination, lovely car, lovely people from reception and getting my keys to dropping the car off and the reception I recieved. I will definitely use again, thank you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DORTMUND, DE - Reviewed by LENOX - 08 March 2024
" Auto Europe were fantastic from start of picking up my rental to drop off . The customer service was amazing "
" It was a wonderful experience, you know what is like these days when you book something on line and it just doesn't make expectations But this was most definitely not the case it was beyond and above absolutely amazing "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DORTMUND, DE - Reviewed by KERSTIN - 09 November 2023
" It was a good experience "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DORTMUND, DE - Reviewed by GABRIELE - 16 March 2022
" I experienced bad customer service at the time of collection and drop off At collection I was given keys and advised where car is parked. That's all. At drop off - when a white mark was spotted it was a suggested to report this to police. I spoke to police at airport who advised as the car was parked in a private car park during my stay no there was nothing they could do and they advised no damage caused by myself so not responsible for the white mark. The PC is happy to make a statement so is the landlord where car was parked for the duration of my stay. No comparison to customer. Poor service. "
" On collection the car was not Covid sealed. I was not informed of existing damage of the car. No one walked round the car with me before I drove off to ensure both parties are happy. This is now resulting in a query where at time of drop off a mark was noticed. As far as I am concerned this mark on the bumper was already there at collection. I have submitted my Statement but not had a response yet. "
Value for Money: 4 Efficiency of Counter Staff: 4 Expediency of Drop-off: 2 Condition of the Vehicle: 3
DORTMUND, DE - Reviewed by DARREN JOHN - 05 February 2020
" Had a good experience if only one criticism it would be personal cover, do a full cover rather than just car. "
" No issues had the exact car I ordered, focus automatic other companys give you an alternative "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
DORTMUND, DE - Reviewed by JAMES - 07 November 2019
" A vey good experience. "
" Excellent service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DORTMUND, DE - Reviewed by TETSUO - 03 August 2019
" non of negatives "
" nice and friendly and understanding "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DORTMUND, DE - Reviewed by JOHN - 03 August 2019
" Autoeurope should complain to Europcar and possibly not use them in the future. "
" Was quoted euro26.89 for 1 way drop off (different airport). Europcar charged me euro39.52. "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DORTMUND, DE - Reviewed by CHRISTOPHER - 25 July 2019
" Good website "
" Pick up and drop off were simple, efficient and fast. Good value for money too. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DORTMUND, DE - Reviewed by LAWRENCE - 17 July 2019
" Apart from not wanting a Ford all ok "
" Keddy was working out of Europcar - but no signage to assist. Booked a Polo but was given a Fiesta - would not have knowingly booked a Fiesta "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DORTMUND, DE - Reviewed by ANTHONY - 25 January 2019
" We will be very careful about using a broker in future. As rental companies refuse to deal with you directly, and Autoeurope apperently have no power to sort the issue. So you are just left standing in the rain. "
" Dollar/Hertz ignored our instructions about not requiring additional insurance and then misled us about what we were signing for by telling us the money would only be blocked for the period of the hire. Ended up with an additional bill for £ 107! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 9
DORTMUND, DE - Reviewed by ALEXIS - 14 November 2018
" Good with Autoeurope, poor with Dollar. "
" The car was in excellent condition. I didn't like the fact the deposit was so high, was retained for many days and I didn't receive any information about the closure of my rental. No info about petrol. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 10
DORTMUND, DE - Reviewed by ROBERT - 24 October 2018
" If the form had said why it needed a flight number on it I would have entered it. I'm afraid this has soured my experience with Auto Europe. "
" I arrived late at the desk due to a flight delay and was told that because I was late and had not put my flight number on the original booking form I had to take a bigger, luxury car at an increased rate. Whilst the car was lovely it was far more than I needed and more money than I had agreed to pay but I was told I could not have my previous payment securing a car back so I had no choice but to pay it. It double the price I had originally agreed to pay and left me very unhappy! "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DORTMUND, DE - Reviewed by SABINE - 04 October 2018
" Easy process as ever. Unfortunately Ryanair cars seems to be offering better rates recently. "
" Nice car in good condition. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DORTMUND, DE - Reviewed by ROD - 24 September 2018
" Appalling - I am now over 200 euros out of pocket, and have had no response to my emails. Please contact me immediately to resolve and discuss significant recompense for my delay and additional expense. "
" I arrived and there was NO car of ANY sort available.This was not what I needed after a long journey. I had to rent another car from another company at my own expense in addition to having paid you. This is a significant breach of contract. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 1
DORTMUND, DE - Reviewed by SABINE - 02 September 2018
" good service, efficient "
" Good service but I was a little worried at drop off as I just handed in the key and nobody really checked the vehicle with me. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DORTMUND, DE - Reviewed by JANUSZ - 25 August 2018
" Driving in Germany with sat nav in Skoda, very comfortable and sat nav extremely good. "
" An hour wait in the queue to pick up car. Another member of staff required. It took as long to get the car as it had taken to fly London to Dortmund. Otherwise very good. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DORTMUND, DE - Reviewed by ROBERT - 04 July 2018
" Very helpful with information about legal issues insurance and driving tips, enjoyed the experience "
" Very pleased over all, counter staff helpful and efficient up grade was great sat nav very helpful when driving in different country, no complaints "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 6 Condition of the Vehicle: 10
DORTMUND, DE - Reviewed by CAROL - 27 June 2018
" Simple to follow on line "
" Very smooth and straight forward. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
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