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DÜSSELDORF CAR HIRE REVIEWS
Car hire reviews in Dusseldorf
The vibrant city of Dusseldorf in western Germany is highly regarded as one of the country's leading centres for art, fashion and culture. A city of broad avenues lined by upmarket boutiques, it is the worthy capital of North Rhine-Westphalia, the country's largest state. Dusseldorf's location on the Rhine gives rise to numerous leisure opportunities for visitors and residents alike, with miles and miles of wonderful riverside walkways at their disposal. Head for Königsallee (King's Avenue) for a true taste of the city's elegance where you can enjoy stylish shopping arcades and dine out in the some best restaurants in town. The Rhine Embankment Promenade (Rheinuferpromenade) is another of Dusseldorf's most popular areas for a casual stroll, especially in the evening. The city's well-preserved Old Town (Altstadt) is a major tourist centre with many important attractions to explore, most notably the SchiffahrtsMuseum (one of Germany's best maritime museums) and the Hetjens-Museum displaying more than 800 years of porcelain, ceramics and other types of rare earthenware. Dusseldorf is also a mecca for art lovers with over a hundred galleries scattered across the city showcasing the very best examples of local and international talent. Don't miss the North Rhine-Westphalia Art Collection (Kunstsammlung Nordrhein-Westfalen) which comprises three major art institutions, K20 (at Grabbeplatz), K21 (in the Ständehaus) and Schmela Haus.
Auto Europe has been offering the very best deals for car hire in Dusseldorf and elsewhere in Germany since 1954. One of the most popular of all the price comparison websites, we can help you find the cheapest rates and widest choice of vehicles in just a few clicks by working with all the industry's top suppliers, including Alamo, Avis, Budget, Dollar, Europcar, Hertz, National and Sixt. With Auto Europe you can now rent a car and pick it up in over 24,000 pick-up locations around the world, including a good choice of collection points in downtown Dusseldorf, in addition to Dusseldorf International Airport. Keep scrolling down through our Dusseldorf car hire reviews section to read the comments left by other travellers who recently appreciated the high quality of Auto Europe's vehicle rental services in the city.
AUTO EUROPE DUSSELDORF, GERMANY Car Rental Reviews
Average Rating for Auto Europe Dusseldorf:
DUSSELDORF, DE - Reviewed by MARK - 06 April 2022
" Excellent "
" Very pleasant experience during the check in and very easy and slick vehicle return "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by ANTONY - 30 March 2022
" The car was not full of petrol when collected. "
" The Globalrent desk was closed and I had to wait 30 mins to be served at the alternative desk. "
Overall Value: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 5
DUSSELDORF, DE - Reviewed by NEIL - 18 October 2021
" Nice vehicle small queue "
" Had to pay at pick up as Terminal agent could not process our order. Apart from that fine. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUSSELDORF, DE - Reviewed by NAKO - 12 August 2020
" The car was new and clean, plus very much comfortable. For sure next time I go to Europe I will rent your car "
" Arriving at the reception I received a warm welcome by the staff. They took me very well through the process. All in all the service was excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by WILLIAM - 10 March 2020
" I would use this company again "
" Staff were very friendly and helpful car was excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by ROBERT - 07 February 2020
" The whole deal was good value for money, straightforward to complete and met my full expectations. Used this company before and will do so in the future! "
" The only negative comment would be that the fuel gauge malfunctioned. It showed 3/4 full on collection but I was not informed of this fact. Thankfully I had photographic evidence to support this on return along with a fuel receipt which showed how little I put in to fill the tank but the needle still showed 3/4 full. Otherwise, a good company and I have previously experienced. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by LINDSEY - 05 February 2020
" Close to the Airport and fuel station in Dusseldorf so very easy making the switch from car to plane. "
" Friendly, fast - all you want when you have just got off a flight in a different country. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by BRIAN - 20 December 2019
" Great all around "
" Loved it, the staff were great and the car was great too. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by JOSE MANUEL - 16 December 2019
" im satisfeid with all the dealing of the rent car "
" im satisfeid with all the dealing of the rent car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by ADRIAAN - 23 November 2019
" Everything was how it should be. A perfect experience in booking "
" Nothing went wrong - everything was how it should be. A perfect experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by MARTIN - 15 September 2019
" All good "
" First time I've used them in a long time, and it was all easy and hassle free, even when I wanted to extend the hire "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by MICHAEL - 03 September 2019
" Great, would recommend. "
" Great, would recommend. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUSSELDORF, DE - Reviewed by GEORGE - 30 August 2019
" Only wish the Sat Nav could have been translated into English! "
" Exemplary "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by MARC - 30 August 2019
" All went well "
" Efficient, although they kept trying to upgrade the car for more money. A bit uncomfortable and unprofessional when they started telling me that the car I would get wasn't actually very good. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by FERNANDO - 21 August 2019
" As always: Quick, easy, good and very good value for money. Weel done !! "
" Good car in good condition, good experience at the counter and also when dropping off the car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by ROBERT - 09 August 2019
" All fine. Only thing that would have helped was a GPS co ordinate for the return. I got lost at the airport for a while. "
" Worked well. The guy who bought the car round also set up the GPS. Very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by JOHN - 24 June 2019
" All good "
" They have very good people. The cars are a bit limited in choice, but still good cars. I would ike to see a bit more attention to detail to ensure the cars are thoroughy clean. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUSSELDORF, DE - Reviewed by IAN - 21 June 2019
" good value for Money "
" nice car good price "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by SAMANTHA - 16 June 2019
" Everything went smoothly. Little 15 min wait in queue at pick up desk but everything else was as expected "
" Queued for 15 mins at pick up desk but overall no problems at all "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by BRITTA - 06 June 2019
" The rental was as arranged and without any hickups "
" We have used Buchbinder at Duesseldorf airport for a long number of ye, and we have always been happy with their service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by DOUG - 29 May 2019
" All good. "
" Smooth as silk, a 10 to 15min wait in que for check in. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by LIAM - 20 April 2019
" Goood staff and vehcile. Felt well looked after. 10/10 "
" Fantastic service and support "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by DANIEL - 23 January 2019
" very easy, will definitely book with you again "
" very fast and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by DIRK - 28 December 2018
" easy to do "
" long wait time at pickup "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUSSELDORF, DE - Reviewed by CHRISTIANE - 16 December 2018
" I would be happy to recommend Auto Europe. "
" Very satisfied with my experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by BERNHARD - 07 December 2018
" great platform for finding a suitable rental car "
" excellent service at the counter "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by ROSEMARIE - 29 November 2018
" we would use again as the car was in very good condition. "
" very good except for the person on the counter, he was unfriendly and miserable. "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by ALAN - 12 November 2018
" I will use them again "
" everything was good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by NEIL - 01 November 2018
" I had originally booked a larger vehicle but subsequently needed something smaller and the ease of being able to modify the booking was very simple indeed. On occasion, I contacted Autoeurope directly over the phone and staff were great with confirming booking details and the like. "
" Great staff at the Dusseldorf airport desk. In particular, Stefanie - she really went out of her way to ensure we had the best customer service. Overall great value. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by GARETH - 31 October 2018
" Got a great car "
" Slighty slow pick up due to queue at counter. "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by PAUL - 06 October 2018
" The experience was a very pleasant one. The car was great and the process was hassle free! "
" The experience was a very pleasant one. The car was great and the process was hassle free! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by MICHAEL - 17 September 2018
" Nothing bad to say "
" Very efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by MIKE - 05 September 2018
" Booking was extremely simple Pricing was extremely competitive Greeting at airport was excellent with amazing English language and customer service skills from all parties within this business. Even escorted to the car and the operative changed the settings for the sat nav to English. On return the representative was smartly dressed, very polite, highly motivated and service focused. Overall a very very good experience. Would highly recommend and will definitely use again. "
" Booking was extremely simple Pricing was extremely competitive Greeting at airport was excellent with amazing English language and customer service skills from all parties within your business. Even escorted to the car and the operative changed the settings for the sat nav to English. On return the representative was smartly dressed, very polite, highly motivated and service focused. Overall a very very good experience. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by MICHAEL - 22 August 2018
" Good and well organised, with a tidy car. I was initially concerned to find the car had no spare wheel, but later learned this is normal in many new models. I feel safer with a normal spare, though. "
" Generally very good. The car was a little dull, but new and in good condition. All the rental staff at both ends of our two-way rental (Düsseldorf and Hamburg airports) were efficient, friendly and straightforward. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUSSELDORF, DE - Reviewed by EBERHARD - 21 August 2018
" Used AE for years. "
" Car broke down, but was replaced quickly. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUSSELDORF, DE - Reviewed by REID - 16 August 2018
" Very clean and efficient service "
" Very good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by VAJRA - 13 August 2018
" very good "
" very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by ANTHONY - 13 August 2018
" as said all easy "
" spot on - easy and convenient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by BERNHARD - 09 August 2018
" Great car; friendly staff "
" Excellent vehicle; very friendly staff. Overall great experience. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by MICHAEL - 25 July 2018
" Efficient, easy to operate, and good value. "
" Extremely agreeable, straightforward, friendly, well organised "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by DAVID - 23 July 2018
" Excellent service "
" All good - no issues "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUSSELDORF, DE - Reviewed by ZARA - 26 June 2018
" Very easy online booking experience and no surprises at the desk on arrival "
" My only comment would be that the waiting time to collect the car was quite long. Other car rental companies seemed to have more staff which probably reduced waiting times. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by IAN - 10 May 2018
" easy to rent staff great no problems at all. "
" very friendly and helpfull "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by ELKE - 17 June 2015
" All ok as usual but I really didn't like driving the Smart Car on the motorways. "
" Ok except didn't like driving the Smart Car on the motorways. "
DUSSELDORF, DE - Reviewed by BABATUNDE - 09 June 2015
" Experience was good. "
" I didn't receive the type of car booked. Instead of VW Passat or similar, I got Skoda Rapide, very basic and required service. Rental experience at the counter though long, was fair but not brilliant. "
DUSSELDORF, DE - Reviewed by DAVID - 30 April 2015
" Very good service, will use again "
" Very good service all round "
DUSSELDORF, DE - Reviewed by ELKE - 10 April 2015
" All good as usual "
" All ok "
DUSSELDORF, DE - Reviewed by DAGMAR - 02 April 2015
" I like the fact that I can chose the car hire company as well as the type of car I want. "
" Enterprise employees at Dusseldorf are A-STAR. from booking in to receiving your car keys you are looked after. I like the fact that they show you the car, check everything with you, assure you are happy with all the controls and then wish you a good journey. The same on the return. Friendly, efficient and wanting to please. Excellent service! "
DUSSELDORF, DE - Reviewed by KEVIN - 22 August 2014
" easy to understand website, easy payment methods. Got the car I expected and happy with everything from Auto Europe. Excellent price for the car I had, very, very happy. "
" Well located in the airport, quickly had the keys to my car for the week. The car was parked in a parking garage just 500m from the terminal. On return, the process was quick - dropped the car back at the same parking garage and was inspected within a few minutes of my arrival. Good service all round. "
DUSSELDORF, DE - Reviewed by JOSIP - 17 June 2014
" Offers a great comparison of various deal options. Good overview! Very useful! Got exactly what I wanted at a very affordable price! "
" All agents have been very friendly and courteous. Got an upgrade. And then when that particular car had not left the car wash yet I was given another car! Great service! Did not have to wait around. "
DUSSELDORF, DE - Reviewed by COLIN - 14 May 2014
" Always Efficient "
" Very pleasant, informative and efficient "
DUSSELDORF, DE - Reviewed by KUNO - 18 April 2014
" It was easy to book online, the amount to me at that stage was acceptable. "
" Arriving in Duesseldorf it was quick to get the car. The best was a drop off where all rental companies had clubbed together in a central station where you could drop your car, it got checked there and then and you could leave in the knowledge that everything was ok. "
DUSSELDORF, DE - Reviewed by GEOFF - 31 March 2014
" the car was difficult to find in the Dusseldorf airport car park, directions not very clear. "
" as above "
DUSSELDORF, DE - Reviewed by KEITH - 10 March 2014
" Easy to use and very clear information. "
" Easy pick-up and drop-off. "
DUSSELDORF, DE - Reviewed by DAVID - 05 November 2013
" Excellent service, which unfoubtedly I shall use again.Just one thing - I think you should make it clear, that Thrifty insist upon the presentation of a credit card. I only use a Visa debit card. There was an additional charge of approximately £120.00 pounds at the Dusseldorf airport drsk of Thrifty. Although stated in the fine print, this teally should have been more prominently displayed. "
" Very good save as set out above "
DUSSELDORF, DE - Reviewed by DONALD - 03 August 2013
" very easy to deal with,simple booking process "
" Car was just as described,helpfull staff at collection point,drop off was also easy and did not delay our onward journey "
DUSSELDORF, DE - Reviewed by IAN - 23 July 2013
" Easy booking and very competitive pricing "
" Very quick and efficient process, no language issues, and car was clean and suitable "
DUSSELDORF, DE - Reviewed by DAGMAR - 23 July 2013
" More information about where at the airport the providers are and about the car hire car park would be benficial. "
" Very helpful and quick. I liked the fact that someone from Enterprise was at the car park to explain the car. Things like how to open the tank cap etc. I didn't like the fact that it was on the 7th floor of the car park as the layout and exit ramp are atrocious. But that is not Enterprise's fault. :-) "
DUSSELDORF, DE - Reviewed by MAURICE - 20 June 2013
" Efficient service with wide range of cars available. Easy to navigate website. "
" Courteous staff who spoke very good English. Car provided was excellent. "
DUSSELDORF, DE - Reviewed by IESTYN - 03 April 2013
" Internet was easy to use and documentation came through in plenty of time. "
" Service was prompt and courteous "
DUSSELDORF, DE - Reviewed by RICHARD - 11 March 2013
" Used AE several times before. Wouldn't bother with anyone else now. Cheapest web offers make public transport look unattractive, in Germany at least. "
" Very helpful reception at Budget. Voucher worked without any sense of being a discount- rather than a premium in-house Avis contract. "
DUSSELDORF, DE - Reviewed by RON - 30 January 2013
" I contacted the desk by email as I was on my way to my destination and had forgotten to print out my voucher. Helpfully, the customer desk faxed over my voucher to Budget/Avis and I had no problem collecting my car from the rental company. "
" I was given a good car, slightly better than what I had booked. The rental desk and collection and return points for the car were all easy to find. As was the nearby petrol station to fill up the car before returning it. No long queues or difficult procedures. "
DUSSELDORF, DE - Reviewed by MARTIN - 04 January 2013
" easy to book, i needed a small car and a good price this was the best deal and a well equipped car, with cruise control, AC and heated seatsdefinitely use again "
" car was great, and the price was the best i could get, service was easy there was damage to the car which we made a note of and went back to the desk in the airport , the computer had crashed and so it could not be checked. when i returned the car we had a small problem as the information was not loaded onto the system, however after a short explanation the firm taking the cars back allowed it back with no charge, well done to them for being customer friendly and proffessional will use you again thanks "
DUSSELDORF, DE - Reviewed by STEPHEN - 26 June 2012
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