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EINDHOVEN CAR HIRE REVIEWS
Car hire reviews in Eindhoven
Not only is Eindhoven the fifth-largest city in the Netherlands, it's one of the most appealing places to visit due to an increasing number of cultural hubs having opened in recent years. Heavily bombed during the Second World War, it has managed to reemerge as a fast-growing tourist destination with the main emphasis on creativity and innovation. A visit to Strijp-S is normally at the top of most people's to do list when exploring the city for the first time. Here you'll find street food, art galleries and Europe’s largest virtual reality centre all conveniently grouped together in a former industrial park once owned by Philips. Eindhoven's most popular attractions include the Van Abbemuseum featuring one of Europe's most important modern art collections and the very popular Philips Museum where the founder, Gerard Philips, made his first incandescent light bulbs at the end of the 19th century. Art lovers can make good use of their car hire in Eindhoven by visiting the enchanting Van Gogh Village just 5 miles north-east of the city, where the famous artist lived and worked in the 1880s. Strategically located in the south of the Netherlands, Eindhoven is also well placed for people looking to explore the rest of the country and visit some of the other large cities, including Rotterdam, Amsterdam and The Hague, each quickly and easily reachable by motorway in less than two hours.
Providing high-quality car rentals at over 28,000 locations in more than 190 countries worldwide, Auto Europe has been a leading international car hire company since 1954. You can book your car hire in Eindhoven and collect it at a choice of convenient downtown stations such as Eindhoven Central Train Station or pick it up at Eindhoven Airport and be on your travels in just a few minutes. Due to the strong working relationships we have established with all the main car hire suppliers in the Netherlands and elsewhere around the world, no other company can offer you a better deal and the widest choice of vehicles. Find out how some of Auto Europe's previous customers rated our performance in the city by scrolling down and reading the comments they posted in our Eindhoven car hire reviews section below.
AUTO EUROPE EINDHOVEN, NETHERLANDS Car Rental Reviews
Average Rating for Auto Europe Eindhoven:
EINDHOVEN, NL - Reviewed by TIMOLEON - 18 August 2025
" They found me the best offer "
" The best car rental experience I've had so far. Excellent service "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by SAM - 22 June 2025
" Always easy booking with auto Europe, though the mark up seems to have increased a lot from the early days when it was excellent value. Also wish they would refund rentals when charged less days as Alamo only billed 3 days for this due to leniency on return time, but 4 days had been prepaid to AE. "
" Long wait at desk too collect vehicle as only one agent on and there was quite a queue. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by MARTINA - 21 April 2025
" The car was a golf and drove really well. The lady at the Alamo desk was friendly and nice but I had to wait ca 45 to 50 minutes at Eindhoven Airport as there was no other staff member and there was a queue of people waiting at the Alamo desk. Not good. "
" I had to wait ca 45 to 50 minutes at Eindhoven Airport as there was no staff and there was a queue of people waiting at the Alamo desk. Not good. "
Value for Money: 9 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by MARTINA - 19 March 2025
" Very nice car. Easy to drive. "
" Excellent service and very nice car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by MARTINA - 06 November 2024
" After I finally found your office which had been relocated inside the terminal, I found my car finally and the car was fine. No problem. "
" there was no sign that your office had moved from outside to inside the Eindhoven terminal. I went all the way to car rentals but again no sign where your office was. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by TRIJNTJE - 19 September 2024
" Online booking was good, actual car not so much. "
" Vehicle damage is obviously not being repaired which I'm sure you are charging other people for the excess. The class of car wasn't available and the upgrade wasn't an upgrade. It all seems a little off. Also put a sign up, not everyone knows thrifty is actually hertz, not a mention anywhere at the desks. We stood looking around then one of your competitors gave us directions. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
EINDHOVEN, NL - Reviewed by JAMES - 29 August 2024
" See above at 3. "
" Experience was generally good. I was not aware when making the reservation that the car rental pick area and return is not within the terminal car parking area but off site. I appreciate the space limitations around the airport but the distance away from the terminal for car rental collection should be made clearer for Eindhoven airport car rental. Also, there was no one in the car pickup area/car park when I finally got to it to advise that the car already had damage to the driver's side door. I took a video before departing and advised on return, as staff were there. There were very helpful, advising they were already aware of the damage, which was reassuring. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 1
EINDHOVEN, NL - Reviewed by RICHARD - 08 July 2024
" This has not put me off AutoEurope as I have always had excellent service, but I will look to avoid Thrifty and Hertz in future. "
" Check in was long, a lot of the information could've been provided prior to my departure which would have helped a quicker transaction at the counter. Upon moving to where I would collect the car and the key, we were made to wait a further 10 minutes before the car was dropped off to us. Considering this was a full hour after my hire was meant to start, it was poor that the car was not there and waiting for us. "
Value for Money: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 8 Condition of the Vehicle: 8
EINDHOVEN, NL - Reviewed by MARTINA - 25 May 2024
" Quick pick up and drop off. Great car. Very easy to drive. "
" Great company to rent from. Friendly staff and easy pick up and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by JULIAN - 20 February 2024
" Efficient check in and out and reservation agent was excellent. "
" Good overall experience. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
EINDHOVEN, NL - Reviewed by ANTONIUS - 17 November 2023
" Simple booking process "
" I selected a hybrid vehicle, but this was not the vehicle given by Hertz at collection. Only after asking, they checked and found that they had a hybrid available. "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by DAVID - 17 September 2023
" Very easy to reserve online and good customer service. "
" They charged my credit card automatically for 1300€ 9 months after car has been returned for a damage of which I wasn't notified in advance. Unfortunately the insurance company didn't want to refund since this is 9 months after! And AVIS customer service doesn't really care. Please do yourself a favour and stay away from this company "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 1 Condition of the Vehicle: 7
EINDHOVEN, NL - Reviewed by SHARON - 12 April 2023
" Not very good signage for key drop off "
" Very good, friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by JUDIT - 22 March 2023
" Had an enjoyable car hire experience. "
" Everything went smoothly, easy pick up, easy return. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by PAUL - 03 February 2023
" I just did in the box above?? "
" Desk person very friendly and efficient. Both pick up and drop off very fast. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
EINDHOVEN, NL - Reviewed by SPYRIDOULA - 30 October 2022
" The staff was very helpful and provided all required information. "
" Perfect service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by KARL - 22 September 2022
" See above - I covered both companies in the same text box. "
" Overall, an excellent service but there are one or two areas that could have been better. These were: 1) Initial payment process. The form asked if I planned to drive the vehicle in another country. I said yes as I planned to take the car to Belgium (from the Netherlands). I got a reply back saying Autocar would pass this on to the vendor. I never received confirmation that my request would be accepted and wouldn't incur additional charges. It became clear that it was possible to drive the car anywhere within the EU which may have been obvious to frequent car renters and to the vendor (hence they didn't feel obliged to reply) but it is better to at least reply to the customer. 2) The Drop-off was not what I expected. I returned the car at 18:30 on Monday evening. I assumed the Alamo/Enterprise desk would have been open and staffed but it wasn't. I have no problem dropping off the key but I prefer to hand the car back to a member of staff so that when I walk away I know I am not going to be subject to any later sneaky charges for having brought a vehicle back in a condition that the vendor wasn't happy with. In the event I brought the car back in perfect condition and no such charges were applied but it is always a concern that it might happen. Had I been made aware of the closure of the office I might have opted to take the car back at an earlier time. The third point is beyond the reach of Autocar but something to pass onto the supplier at Eindhoven airport: 3) The entrance to the lot at Eindhoven airport seems ridiculously narrow - a conspiracy theorist might think it was designed so as to encourage the driver to dent the car! Surely something can be done to improve the entrance? Its also easy to miss. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by STUART - 18 August 2020
" First time using auto Europe, all documentation easy to download and understand. Good service and no issues with car rental and return from Europcar "
" Nice smooth easy car rental, no issues at all. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by ANDREA - 06 August 2020
" Easy booking "
" The Budget office at Eindhoven airport was closed when I returned the car on Sunday 2nd at 16.30. I dropped the keys in the Dropbox. I have still not received an email confirming the return or a breakdown of costs. I have, however, been charged £157 on my credit card., move explanation given. I am not happy! Poor customer service. "
Value for Money: 4 Efficiency of Counter Staff: 7 Expediency of Drop-off: 1 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by JULIAN - 13 December 2019
" See above. "
" On picking up the car we were told we had to pay extra for winter tyres as we would be driving in Germany. This came as a complete surprise to us as we had informed you that we would be going to Germany so would have expected to be informed of the extra charge when we booked. If we had been so informed we would have either booked with another company or changed our plans to avoid driving in Germany. The extortionate charges for the winter tyres doubled the cost of the hire and we will definitely not be using you again and we will recommend people we know not to use you as well. "
Value for Money: 3 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by JAMES - 10 December 2019
" Easy car collection and drop off great value. "
" Nice upgrade from a Moka to a Suzuki Vitara as the extra room was useful. The car ran great with good mileage as we where travelling to Groningen. Easy pick up and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by SANJA - 21 November 2019
" Good service "
" The car smelled... "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
EINDHOVEN, NL - Reviewed by DAMIAN - 13 October 2019
" Ok "
" Ok "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by IAN - 25 September 2019
" As Q3. "
" Was dealt with quickly in the office arriving and on the return, my only minor point would be finding the car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by MIKE - 20 September 2019
" Car wasn't very clean on the inside but apart from that all good. "
" Good service all round "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
EINDHOVEN, NL - Reviewed by VIVIAN - 13 August 2019
" Auto Europe customer service personel is unbelievably rude and unprofessional. Avis customer service on the other hand, were extremely helpful and understanding. "
" Brilliant. Great customer service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by KAREN - 01 June 2019
" The deposit experience has made it unlikely that I would use them again "
" Long wait to pick up. I was told my deposit would be refunded on my dropboff day but I checked on the morning if 2 days after and it still had not been refunded. The counter member of staff was excellent but there was only one. The queue was long "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by MARTIN - 15 April 2019
" Even though I booked weeks before, the desk didn't have my reservation and told me they had no cars available. I insisted I had booked and confirmed, and they searched and found it was 'on request'. I have no idea whether this was Autoeurope's fault or Europcar's. But perhaps this would not have happened if I had booked directly - or at least I could have got the difference refunded. "
" Even though I booked weeks before, the desk didn't have my reservation and told me they had no cars available. I insisted I had booked and confirmed, and they searched and found it was 'on request'. I have no idea whether this was Autoeurope's fault or Europcar's. In the end they found a smaller car for me - however I still paid for the larger car, and pickup was slow. Drop off was outstanding - quick and very friendly. "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 8
EINDHOVEN, NL - Reviewed by GABRIEL - 11 April 2019
" Easy to use "
" Very friendly staff and smooth transaction. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by OSHAN - 03 April 2019
" Good website and gave a good overview of all the service providers. "
" Good car. Quick service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by RICHARD - 14 February 2019
" I would consider using Autoeurope again, but this experience as really put me off, and i'm not sure what support can be offered in my situation. As a search tool it was useful, but the experience of being mislead by Budget, i can't say i'm completely satisfied in the over all service or experience. "
" The flight me and my family took landed early, and we arrived at the Budget office just under an hour before the rental was due to start. I upgraded the car, paid for a child seat, and dropped the excess to £0, all at quite a cost. We were eager to get on with our holiday, and when i returned home i found i was charged for 4 days instead of the 3 booked. The car was returned on time (in fact over an hour early), but by turning up 50mins early I was charged for an extra day. At no point was this highlighted as i would have just waited, i had even inquired about additional costs should we for any reason get caught up in traffic coming back, and was told just to call and let them know. With all those extras paid for, this feels like a real kick in the teeth, and i believe i was mislead in order to make even more profit from me. I've made a complaint but the response was less than positive, and as such will not be using Budget again, and would advice anyone else to think twice about using a company that is happy to mislead its customers! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by STUART - 23 January 2019
" Very good value, although it was not the cheapest quote, I went with Auto Europe due to the free additional driver promotion and a recommendation from a friend. "
" Michelle at the counter was very friendly and made us feel very welcome. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by MIGUEL - 19 December 2018
" Easy and fast "
" You guys have to click on so many things on the computer to finally finish everything. Get a simpler and quicker computer program! "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
EINDHOVEN, NL - Reviewed by ANAT - 17 November 2018
" never again "
" The director of the unit in Eindhoven is a big lier, unpleasant woman. I still thinking what to do and how to react to what she did. "
Value for Money: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 8
EINDHOVEN, NL - Reviewed by MARTIN - 14 November 2018
" Good experience. Friendly staff. Nice upgrade from vehicle booked. Smooth progress throughout. "
" Good quality vehicle but surprised there was no USB connector in such a modern car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
EINDHOVEN, NL - Reviewed by LAURENCE - 17 October 2018
" Terrible company never going to buy from them again. "
" Was not told that we had one and half hours from collection time to collect vehicle and our flight was delayed, so we missed this. Nothing else was then offered. Terrible company. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
EINDHOVEN, NL - Reviewed by KEVIN - 16 October 2018
" We hire cars regularly and never had a complaint, but this is the first time with budget at Eindhoven Airport "
" We have been charged for damage to the vehicle we have NOT done. When I have googled this it seems that this is common practice with this company, charging their customers €170 for damage they know nothing about. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 8
EINDHOVEN, NL - Reviewed by ARJAN - 20 September 2018
" Flawless car hire: car and paperwork were waiting right when I touched down. Staff was friendly and efficient, car was immaculate and the 300km drive through Holland was a pleasure as a result. Early morning drop off was easy as well. Happy customer! "
" Flawless process: all paperwork was ready when I arrived at the desk with the keys to the car - an upgrade! - a couple of clear instructions and some signatures later I walked out to the carpark to find a practically brand new Opel Mocca. The car was a in imaculate condition, fueled up as expected and a pleasure to drive. The early morning key-drop in the airport cant be easier/simpler. 10/10 for Herz. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by DAVID - 30 August 2018
" Not the same car i booked expensive "
" The car we were given was nothing like i booked I booked a ford mondeo estate manual and we were given a toyota prius hybrid with automatic gearbox I booked car seats for the kids, got to the car, no car seats, the guy had to go back to the office to get the car seats drop off was really difficult, really hard to find a space in the car park at 5.30 am also he hadn't told us the key drop was in the terminal not by the office I thought the hire price was expensive "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 4 Condition of the Vehicle: 8
EINDHOVEN, NL - Reviewed by CRAIG - 02 August 2018
" Always hassle free "
" The staff were very friendly and the quality of the car was great. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
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