" It was great "
" Nil to say very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" . "
" Firefly desk was closed, so collection handled via Hertz desk. Service was exemplary - polite, friendly, efficient, and fast. Car was excellent, and better specced than expected. Cannot fault this experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very satisfied "
" good service "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All depends how they resolve the issue! "
" No one to able to check the car when drop off and I faced extra charge for the damage, you hardly can see. Rental price£30 damage £100... I have not damaged a car:( "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 1 Condition of the Vehicle: 7
" Excellent. "
" I was helped by a young man at the Prague Airport Hertz desk, named Lubos Riha. He was extremely efficient, friendly and very helpful. I would be grateful if there was some way that the message of his helpfulness and professionalism was fedback to the Firefly team in Prague Airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Not ce car. Good price. "
" Nice car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good value. "
" Easy transaction, very nice people. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall a smooth experience "
" Unfortunately my flight was delayed and I had to pay an out of hours charge which was more than 50% of the hire charge for 7 days. The drop off at Prague Airport is the best I have experienced at many rental locations. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very straightforward & efficient "
" Very friendly desk staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" N "
" N "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" without any trouble "
" this was my second time and the staff was very pleasant and caring "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Although we dealt directly with Hertz on arrival it was hands down the best car hire experience we have done. So quick, easy and convenient!! "
" Although we dealt directly with Hertz on arrival it was hands down the best car hire experience we have done. So quick, easy and convenient!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Use AutoEurope quite frequently. Very competitive prices. "
" Unfortunately was charged out of hours fee. Not fault of Firefly though. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Its a shame that you dont rent motorcycles, everything was simple and easy and the staff were very helpful. "
" Quick and easy, no hassle! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very pleased. All went smoothly. "
" Was with Hertz actually... "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good price, helpful staff. "
" The Firefly office was closed, as it was last time I rented a car from them, so had to use the Hertz office, no problem with that, Hertz staff were fine, but I can't provide any opinion of the Firefly staff. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10