AUTO EUROPE CZECH REPUBLIC Car Rental Reviews

PRAGUE, CS - Reviewed by CALLUM - 05 January 2022

" Easy, efficient and at a reasonable price "

" Always best value and good service, will be back again. thank you "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by MICHAELA - 01 January 2022

" I've used Auto Europe before and will use again. Very easy to book and best prices. Could do with some sort of loyalty scheme, that would make it even better. "

" First time I booked with Budget and it was incredibly smooth! Better than other companies at the airport. Very quick in processing our details and giving us the car, very polite, no queues and they are open much later than other companies so perfect for late arrival. Drop off also very easy and efficient. Car was great, exactly as we expected. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by LADISLAV - 29 November 2021

" The stuff is very professional and Marketa Trublova,The glitter of Budget at Prague airport ,supercharming young lady is always the best reason to go back to her ,to hire the car aproved by her. She is incredibly dedicated worker who would certainly deserve special reward. Thank you. "

" As good as it can be. Thank you. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PRAGUE, CS - Reviewed by SIMON - 03 November 2021

" Simple and good. "

" Baggage got left behind meaning not all car seats made it. They were super helpful organising backups. Great service as always. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by JONATHAN - 03 November 2021

" I had a great experience. "

" No hassle, friendly, straight forward. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by ZSOLT - 02 November 2021

" The Skoda was in excellent condition and very clean, the attendant person was very professional and helpful. The only issue I had was with the navigator, which was not updated. It has shown routes, which have no longer there and did not include newly built codes. Also there were routes which were not accessible but pedestrians, emergency and police and local drivers with permit key. Other than this, the experience was very nice. "

" The prices were reasonable, cost less the in other places. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRNO, CS - Reviewed by CHRISTOPHER - 01 November 2021

" All good, simple check in, check out, no issues with the car or the staff "

" We're regular customers and we were surprised we couldn't get an all inclusive offer with zero excess, also the prices seemed to be a lot higher, still happy though with budget Brno "

Overall Value: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by SPYRIDON - 02 October 2021

" Excellent service, good car, very friendly people when we collected the car and when we returned it. No issues at all. Very happy overall and will definitely use again. "

" Excellent service with no issues or surprises. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by RICHARD - 24 August 2021

" Great "

" Very easy to use and great price. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by PAUL - 17 July 2021

" Great price great service. "

" All went as well as could be hoped. "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by LADISLAV - 21 June 2021

" Special thanks to the orange long hair lady working in the budget office. She was very pleasant and she always makes my day anytime I see her. "

" I only have a good experience with Budget company. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRNO, CS - Reviewed by ZUZANA - 16 September 2020

" Pleasant "

" Easy, no issues... "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by SIMON - 02 September 2020

" A good experience- recommended "

" Regularly use them, always happy with service, car and price. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by MARIAN - 24 August 2020

" No issues at all "

" Very good service from Budget again, got slightly bigger car than booked, no problems at all. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by KARL - 13 August 2020

" Overall satisfied. No incidents to manage. "

" The place was easy to find and staff member helpful. Useful pictures to help with returning the car to the correct place. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by RICHARD - 16 March 2020

" Auto-Europe provides a good discount over Budget's normal pricing. Definitely worth checking out. "

" All good and very good value (when booked through Auto-Europe). "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRNO, CS - Reviewed by PAVLINA - 08 January 2020

" Good prices "

" Clean new cars good service. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by JOHN - 25 November 2019

" It was another plus for the organisation at Prague Airport, never had a problem with car rental there, none of the confusion that I have experienced at other airports and I have travelled through many airports around the world. "

" Had a free upgrade to a Skoda Karoq and there were no problems whatsoever with collecting/returning vehicle. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by NIKOLAOS - 14 November 2019

" Everything perfect! "

" Everything went fine. All was OK "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by PHILIP - 07 November 2019

" Overall Budget provided a good service at a competitive price. "

" Very good. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

OSTRAVA, CS - Reviewed by VLASTIMIL - 01 November 2019

" All went smooth and fast. "

" Very happy with car rent plus. Everything was as agreed. Many thanks. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by BRIAN - 22 October 2019

" everything went as planed with no problems at all. "

" everything went as planed with no problems at all. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PRAGUE, CS - Reviewed by ANDREW - 29 September 2019

" Car was OK. No queues at pick up. Hassle free drop off. "

" No problems. "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

PRAGUE, CS - Reviewed by MARTIN - 28 September 2019

" For sure will recommend Auto Europe to my friends plus planing to use you hopefully in the near future again. Thank you "

" Very happy with the level of service. Easy pick up easy drop off. Thank you "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by JOHN - 10 September 2019

" Very easy site to use and a good competitive selection of offers. When I needed to make a query the telephone advice was first class. "

" Courteous and very efficient - good explanations of everything and excellent value "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by MICHAEL - 08 September 2019

" Efficient service "

" The car we had requested was not available when we arrived (plane delay), but desk staff replaced it with something better. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by MATTHEW - 07 September 2019

" Good customer experience. "

" Good customer experience. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by EDWARD - 04 September 2019

" Very easy "

" Very easy "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by JOHN - 03 September 2019

" First class service "

" Really polite and helpful staff. The allocated car exceeded our expectations. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by MICHAELA - 29 August 2019

" I'm definitely going to book again, prices are very good and whole process is really easy. "

" Great staff, both at pick up and drop off!! Car was really beaten up on outside, inside was great. I didn't mind, I understand that some drivers are not very experienced but it doesn't look great, driving around in it, as a promotion for the company. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BRNO, CS - Reviewed by STUART - 23 August 2019

" Recommend, the car was brand new Renault and it made the holiday enjoyable. The service was great!! "

" The service was good, the car was nice and it was very smooth experience. The car was ready as soon as we landed so we were on our journey straight away, absolutely no fuss. Recommend!!! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by KARL - 11 August 2019

" Easy. "

" Always good value. I always go economy, which means a skoda fabia petrol. It's an ok car. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by ROSALIND - 08 August 2019

" All OK. "

" All OK. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by RICHARD - 06 August 2019

" Great service. "

" Very good service and excellent value. No problems at all. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by AUBREY - 25 July 2019

" The booking overall went smoothly. It would be handy if the voucher could be produced on an app, rather than via a paper copy as I do not have a printer at home, so I had to find somewhere else to print it. "

" The only problem I had is that there was no clarity on where to drop the car at Brno Airport. The signage was very small for the hire car return. Additionally, when I finally found where to return it, all of the Budget car spaces were full, and there were no staff on hand outside to give me guidance. Instead, I had to drive into the normal paid car park and drop it off at arrivals. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by ALEXANDER - 08 July 2019

" Car was excellent. "

" The guys at Budget were very helpful and kind. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by DANIEL - 05 July 2019

" We got a lovely golf that was cheap to run clean in inside. Basically you get what you pay for. "

" We've used budget for the second time now. So we had no issues with them at all. Great service for a affordable prices. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by GEOFFREY - 02 July 2019

" Straightforward "

" Everything went smothely. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by LIBOR - 01 July 2019

" Great experience, will call back again! "

" Very easy and smooth transaction at the counter, brand new vehicle hired, 100% positive experience! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by ANDREA - 26 June 2019

" Easy to book and good value. "

" It was a shame the car did not have a USB port (for my satnav) and adapter to plug it into lighter was not available, so had to buy one later myself. We had to buy screenwash as the tank was completely empty. The inside of the car, particularly the back, was not cleaned when we got it. Apart from that, the car was running alright, we had no problems. "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BRNO, CS - Reviewed by JAMES - 03 May 2019

" Really good service "

" Fantastic service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by BORIS - 29 April 2019

" Great price,fast and effective communication "

" procedure of receiving and return the car is very fast, staff is very nice and polite "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by LAU - 23 April 2019

" very good service, very good clean, decent spec vehicle. highly recommend "

" straight forward check in, excellent vehicle condition "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

OSTRAVA, CS - Reviewed by PAUL - 20 February 2019

" Good "

" Still not received my security deposit back "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by ELIZABETH - 20 December 2018

" So easy to find the best deals, would definitely recommend autoeurope, everytime. "

" Great, does exactly what you need it to do, thank you. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by KAREL - 02 December 2018

" Very good value. "

" Easy transaction, very nice people. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by HANIF - 02 December 2018

" Really good experience with the rental. "

" Really efficient at the desk. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by ANTHONY - 02 December 2018

" perfect "

" Always excellent service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by SIMONA - 19 November 2018

" We are pretty sure our bad experience was one off and hoping to use your services again as we are travelling to Europe frequently and were otherwise satisfied with your services. However, we will never use Budget at Wilsonovo nadrazi again. "

" We took a car from Budget Wilsonovo Nadrazi – Praha around 4 pm on 23 October to drive to Cheb. It was dark, so we didn't notice car's conditions but the car smelled and I was having a strange itchiness over my hands and face. Later, we found out dog's hair everywhere, namely in the boot that was impossible to use. We vacuum the whole car twice but hair still remained. Upon our return to Prague on 27 October, we called the central office to replace the car. A man was extremely apologetic and organise a car replacement. In contrary, a man in the garage was very rude, told us to vacuum it by ourselves or go to more expensive car renting agency that provide better service. When we showed him the car's boot full of hair, he finally proceeded with changing a car as instructed from the office. A new car was almost spotless. "

Overall Value: 6
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 1

PRAGUE, CS - Reviewed by SHAIN - 07 November 2018

" Very good "

" Still they don't return my exsess no it is 5 days "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 1
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by TERRY - 08 October 2018

" would recommend this company and will be using them again in the future. "

" overall was good. Could do with improved location of desk but was ok. Waiting for my credit card funds to clear though. How long should it take? "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

PRAGUE, CS - Reviewed by LADISLAV - 05 October 2018

" Budget usually provide very good service. Thank you. "

" very good service in general. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRNO, CS - Reviewed by LUIS - 12 September 2018

" Overall very happy! "

" Very happy with the help at the airport. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by RICHARD - 28 August 2018

" Excellent. "

" Very good service, and great value. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

OSTRAVA, CS - Reviewed by DAVID - 24 August 2018

" Budget car hire in Ostrava airport is fantastic nice clean cars very good quick service from staff 10 out of 10 from me. "

" Staff were exclent spoke good English the car clean and new service was quick "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by DAVID - 18 August 2018

" very good "

" very easy to rent good stuff "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by CLIVE - 11 August 2018

" Very straightforward & efficient "

" Very friendly desk staff "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by JANA - 04 August 2018

" without any trouble "

" this was my second time and the staff was very pleasant and caring "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by SANDJAR - 22 July 2018

" all is ok "

" thank you, we have good travel with your car skoda "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by DANIEL - 21 July 2018

" we did lot of travelling around czech republic visiting castles and other intresting stuff so it was great to have a convinient way of getting to places "

" It´s been really easy and quick, affordible great for travels "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PRAGUE, CS - Reviewed by PAUL - 20 July 2018

" auto europe always is fine. "

" they forgot to give me a carpark exit ticket, so I had to go back and get it. when i wanted to extend the rental by 1 day, they gave me the wrong date. no big problem, maybe just a typo, but not very competent. Car was a Seat Leon, not a Golf as advertised. I know all car hire companies do this... but it would be nice if they showed the picture of the cheaper car and gave you a better one.. it is always they other way round. "

Overall Value: 7
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by MARTIN - 13 June 2018

" Use AutoEurope quite frequently. Very competitive prices. "

" Unfortunately was charged out of hours fee. Not fault of Firefly though. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PRAGUE, CS - Reviewed by BOREK - 28 June 2015

" Simple and easy to book. "

" Excellent, I feel like valued customer. Friendly and professional stuff. "

PRAGUE, CS - Reviewed by MIROSLAV - 24 June 2015

" Great service, easy to use "

" Cigarette smoke smell in the car, chocolate all over dashboard, dirty front seats... "

PRAGUE, CS - Reviewed by PETER - 28 May 2015

" Good prices, easy to book with "

" Budget are a great company to deal with especially in Prague. We have used them a number of times and always find them helpful and the cars are good quality cars "

BRNO, CS - Reviewed by STEPHEN - 26 May 2015

" car waiting for us and easy to check in with no added extras "

OSTRAVA, CS - Reviewed by ANTHONY - 23 May 2015

" Used several times. always offer the best prices for my needs "

" Always friendly and easy to deal with "

PRAGUE, CS - Reviewed by ZUZANA - 19 May 2015

" Ok straight forward service nothing special "

" I have been given great car which really pleased me. Unfortunately the right back tyre was not fitted properly therefore every day I had to top the pressure up :-(. I was offered to go back to the airport and exchange the car but it was really inconvenient for me as I was already miles away from the airport. The customer service was good but I could really do without worrying about the car! The following day I returned the car back I was contacted by the branch that there was a set of keys found in the car (which I haven't realised I lost) and offered to deliver the keys back to me which I very much appreciated! "

PRAGUE, CS - Reviewed by RICHARD - 16 May 2015

" Easy to book and well priced. "

" Good service, and always new cars, I was upgraded also. Top marks, thank you Budget. "

PRAGUE, CS - Reviewed by ARMAND - 13 May 2015

" Easy to book. Nice service. No problem at all "

" Staff was very useful. Happy with the car and service provided. "