Since the break up of the Eastern Bloc in the 1980s, the Czech Republic has evolved into one of Europe's most appealing travel destinations. The country is divided into two regions, Moravia and Bohemia, both blessed with an abundance of beautiful medieval villages and old spa towns featuring a wealth of wonderful architecture spanning many centuries. Dominated by an imposing hilltop castle comprising several royal tombs, the capital Prague is one of the world's most appealing cities with dozens of monuments and museums to visit. With a car hire in Prague you can also explore the hinterlands and pass through a succession of historic towns and villages on your travels, most of which look the same as they did centuries ago. Once home to the Great Moravian Empire, the enchanting region of Moravia is well worth visiting for its lovely provincial capital, Brno. Perched atop Petrov Hill in the heart of the city, its cathedral boasts a beautiful Baroque interior and is considered one of the most important cultural monuments in the Czech Republic. The drive south from Brno brings you to the unmissable Lednice-Valtice Cultural Landscape, the world's most extensively landscaped expanse of countryside and now a prized UNESCO World Heritage Site. Another must is the historic town of Český Krumlov, popular for its narrow, cobbled streets and well-preserved Renaissance buildings. Don't miss Karlstein Castle founded in 1348 by Charles IV and set in lovely wooded valleys offering some of the best scenery in central Europe.
Established over 65 years ago, Auto Europe offers the cheapest car hire rates at more than 24,000 collection points in over 180 popular destinations. We have become a major player in the international car rental industry by cultivating strong working relationships with all the world's most prestigious suppliers, including National, Hertz, Europcar, Sixt, Alamo, Budget, Dollar and Avis, in addition to the top local providers in the Czech Republic. For added peace of mind, keep scrolling down through our car hire reviews in the Czech Republic section below to read the comments posted by some of our other customers who recently visited the country with their Auto Europe car rental.
" was great and easy experience , thanks to everyone "
" Budget staff member was very helpful and patient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very cheap but second time the price is too high "
" Very nice way to hire a car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy, efficient and at a reasonable price "
" Always best value and good service, will be back again. thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I've used Auto Europe before and will use again. Very easy to book and best prices. Could do with some sort of loyalty scheme, that would make it even better. "
" First time I booked with Budget and it was incredibly smooth! Better than other companies at the airport. Very quick in processing our details and giving us the car, very polite, no queues and they are open much later than other companies so perfect for late arrival. Drop off also very easy and efficient. Car was great, exactly as we expected. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The stuff is very professional and Marketa Trublova,The glitter of Budget at Prague airport ,supercharming young lady is always the best reason to go back to her ,to hire the car aproved by her. She is incredibly dedicated worker who would certainly deserve special reward. Thank you. "
" As good as it can be. Thank you. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Simple and good. "
" Baggage got left behind meaning not all car seats made it. They were super helpful organising backups. Great service as always. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I had a great experience. "
" No hassle, friendly, straight forward. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The Skoda was in excellent condition and very clean, the attendant person was very professional and helpful. The only issue I had was with the navigator, which was not updated. It has shown routes, which have no longer there and did not include newly built codes. Also there were routes which were not accessible but pedestrians, emergency and police and local drivers with permit key. Other than this, the experience was very nice. "
" The prices were reasonable, cost less the in other places. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All good, simple check in, check out, no issues with the car or the staff "
" We're regular customers and we were surprised we couldn't get an all inclusive offer with zero excess, also the prices seemed to be a lot higher, still happy though with budget Brno "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service, good car, very friendly people when we collected the car and when we returned it. No issues at all. Very happy overall and will definitely use again. "
" Excellent service with no issues or surprises. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great "
" Very easy to use and great price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great price great service. "
" All went as well as could be hoped. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Special thanks to the orange long hair lady working in the budget office. She was very pleasant and she always makes my day anytime I see her. "
" I only have a good experience with Budget company. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Pleasant "
" Easy, no issues... "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" A good experience- recommended "
" Regularly use them, always happy with service, car and price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" No issues at all "
" Very good service from Budget again, got slightly bigger car than booked, no problems at all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall satisfied. No incidents to manage. "
" The place was easy to find and staff member helpful. Useful pictures to help with returning the car to the correct place. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto-Europe provides a good discount over Budget's normal pricing. Definitely worth checking out. "
" All good and very good value (when booked through Auto-Europe). "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good prices "
" Clean new cars good service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It was another plus for the organisation at Prague Airport, never had a problem with car rental there, none of the confusion that I have experienced at other airports and I have travelled through many airports around the world. "
" Had a free upgrade to a Skoda Karoq and there were no problems whatsoever with collecting/returning vehicle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything perfect! "
" Everything went fine. All was OK "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall Budget provided a good service at a competitive price. "
" Very good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All went smooth and fast. "
" Very happy with car rent plus. Everything was as agreed. Many thanks. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" everything went as planed with no problems at all. "
" everything went as planed with no problems at all. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Car was OK. No queues at pick up. Hassle free drop off. "
" No problems. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" For sure will recommend Auto Europe to my friends plus planing to use you hopefully in the near future again. Thank you "
" Very happy with the level of service. Easy pick up easy drop off. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very easy site to use and a good competitive selection of offers. When I needed to make a query the telephone advice was first class. "
" Courteous and very efficient - good explanations of everything and excellent value "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Efficient service "
" The car we had requested was not available when we arrived (plane delay), but desk staff replaced it with something better. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good customer experience. "
" Good customer experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very easy "
" Very easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" First class service "
" Really polite and helpful staff. The allocated car exceeded our expectations. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I'm definitely going to book again, prices are very good and whole process is really easy. "
" Great staff, both at pick up and drop off!! Car was really beaten up on outside, inside was great. I didn't mind, I understand that some drivers are not very experienced but it doesn't look great, driving around in it, as a promotion for the company. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Recommend, the car was brand new Renault and it made the holiday enjoyable. The service was great!! "
" The service was good, the car was nice and it was very smooth experience. The car was ready as soon as we landed so we were on our journey straight away, absolutely no fuss. Recommend!!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy. "
" Always good value. I always go economy, which means a skoda fabia petrol. It's an ok car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All OK. "
" All OK. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service. "
" Very good service and excellent value. No problems at all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The booking overall went smoothly. It would be handy if the voucher could be produced on an app, rather than via a paper copy as I do not have a printer at home, so I had to find somewhere else to print it. "
" The only problem I had is that there was no clarity on where to drop the car at Brno Airport. The signage was very small for the hire car return. Additionally, when I finally found where to return it, all of the Budget car spaces were full, and there were no staff on hand outside to give me guidance. Instead, I had to drive into the normal paid car park and drop it off at arrivals. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" Car was excellent. "
" The guys at Budget were very helpful and kind. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We got a lovely golf that was cheap to run clean in inside. Basically you get what you pay for. "
" We've used budget for the second time now. So we had no issues with them at all. Great service for a affordable prices. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Straightforward "
" Everything went smothely. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience, will call back again! "
" Very easy and smooth transaction at the counter, brand new vehicle hired, 100% positive experience! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to book and good value. "
" It was a shame the car did not have a USB port (for my satnav) and adapter to plug it into lighter was not available, so had to buy one later myself. We had to buy screenwash as the tank was completely empty. The inside of the car, particularly the back, was not cleaned when we got it. Apart from that, the car was running alright, we had no problems. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Smooth, professional, recommeded "
" Smooth, professional, recommended. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent. "
" I was helped by a young man at the Prague Airport Hertz desk, named Lubos Riha. He was extremely efficient, friendly and very helpful. I would be grateful if there was some way that the message of his helpfulness and professionalism was fedback to the Firefly team in Prague Airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Really good service "
" Fantastic service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great price,fast and effective communication "
" procedure of receiving and return the car is very fast, staff is very nice and polite "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very good service, very good clean, decent spec vehicle. highly recommend "
" straight forward check in, excellent vehicle condition "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good "
" Still not received my security deposit back "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" So easy to find the best deals, would definitely recommend autoeurope, everytime. "
" Great, does exactly what you need it to do, thank you. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good value. "
" Easy transaction, very nice people. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Really good experience with the rental. "
" Really efficient at the desk. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" perfect "
" Always excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We are pretty sure our bad experience was one off and hoping to use your services again as we are travelling to Europe frequently and were otherwise satisfied with your services. However, we will never use Budget at Wilsonovo nadrazi again. "
" We took a car from Budget Wilsonovo Nadrazi – Praha around 4 pm on 23 October to drive to Cheb. It was dark, so we didn't notice car's conditions but the car smelled and I was having a strange itchiness over my hands and face. Later, we found out dog's hair everywhere, namely in the boot that was impossible to use. We vacuum the whole car twice but hair still remained. Upon our return to Prague on 27 October, we called the central office to replace the car. A man was extremely apologetic and organise a car replacement. In contrary, a man in the garage was very rude, told us to vacuum it by ourselves or go to more expensive car renting agency that provide better service. When we showed him the car's boot full of hair, he finally proceeded with changing a car as instructed from the office. A new car was almost spotless. "
Overall Value: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 1
" Very good "
" Still they don't return my exsess no it is 5 days "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 10
" would recommend this company and will be using them again in the future. "
" overall was good. Could do with improved location of desk but was ok. Waiting for my credit card funds to clear though. How long should it take? "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Budget usually provide very good service. Thank you. "
" very good service in general. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall very happy! "
" Very happy with the help at the airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent. "
" Very good service, and great value. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Budget car hire in Ostrava airport is fantastic nice clean cars very good quick service from staff 10 out of 10 from me. "
" Staff were exclent spoke good English the car clean and new service was quick "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very good "
" very easy to rent good stuff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very straightforward & efficient "
" Very friendly desk staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" without any trouble "
" this was my second time and the staff was very pleasant and caring "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" all is ok "
" thank you, we have good travel with your car skoda "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" we did lot of travelling around czech republic visiting castles and other intresting stuff so it was great to have a convinient way of getting to places "
" It´s been really easy and quick, affordible great for travels "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" auto europe always is fine. "
" they forgot to give me a carpark exit ticket, so I had to go back and get it. when i wanted to extend the rental by 1 day, they gave me the wrong date. no big problem, maybe just a typo, but not very competent. Car was a Seat Leon, not a Golf as advertised. I know all car hire companies do this... but it would be nice if they showed the picture of the cheaper car and gave you a better one.. it is always they other way round. "
Overall Value: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Use AutoEurope quite frequently. Very competitive prices. "
" Unfortunately was charged out of hours fee. Not fault of Firefly though. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Simple and easy to book. "
" Excellent, I feel like valued customer. Friendly and professional stuff. "
" Great service, easy to use "
" Cigarette smoke smell in the car, chocolate all over dashboard, dirty front seats... "
" Good prices, easy to book with "
" Budget are a great company to deal with especially in Prague. We have used them a number of times and always find them helpful and the cars are good quality cars "
" car waiting for us and easy to check in with no added extras "
" Used several times. always offer the best prices for my needs "
" Always friendly and easy to deal with "
" Ok straight forward service nothing special "
" I have been given great car which really pleased me. Unfortunately the right back tyre was not fitted properly therefore every day I had to top the pressure up :-(. I was offered to go back to the airport and exchange the car but it was really inconvenient for me as I was already miles away from the airport. The customer service was good but I could really do without worrying about the car! The following day I returned the car back I was contacted by the branch that there was a set of keys found in the car (which I haven't realised I lost) and offered to deliver the keys back to me which I very much appreciated! "
" Easy to book and well priced. "
" Good service, and always new cars, I was upgraded also. Top marks, thank you Budget. "
" Easy to book. Nice service. No problem at all "
" Staff was very useful. Happy with the car and service provided. "
" Excellent service - no problems at airport collection - fabulous car! "
" Excellent service! "
" As a regular customer, I always use AutoEurope. The Log-in on the web-site should be more prominent, when selecting rental, and then logging in, details have to be entered again. "
" I am a regular customer in Prague. Apart from occasional wait to collect the car, I always get a good and efficient service. "
" Very happy with my car rentals. That's why I am coming back to you "
" Staff always very friendly and helpful "
" Very affordable, convenient, simply excellent. "
" Great Service, very friendly, affordable and the best thing was that I could pick up in central An drop it at te Airport. What more could you want. Thank you "
" Fine no problems "
" Couldn't switch off radio when driving "
" Thanks ;-) "
" ;-) "
" Smooth and straight forward process of reservation, booked again for next holiday "
" Great car, nearly brand new, clean, comfortable, nice customer service, speaking english fluently "
" Excellent service, as usual. "
" Excellent service, the car was ready 30mins earlier than booked. I have used Budget several times and the service has always been excellent. "
" Good service for a good price. "
" Nice, friendly service. Do not feel that they are trying to rip you off with extra charges or damage that was already there, like some car hire comapanies do. "
" Efficient "
" Helpful. No undue pressure to take extras "
" Excellent service and price. "
" Excellent service, no issues at all. "
" Excellent value for money. Easy pick up and drop off "
" Good service. Very fuel efficient car "
" good service and the car was as should be "
" Very helpful staff "
" Excellent service, good value money "
" Professional service you can rely on "
" The web site was easy, the price was good, very happy. "
" Absolutely no problem. "
" I have used a number of different companies, but in my experience, Auto Europe is consistently good and never let me down. "
" As a regular customer all my details are at hand and it is very quick to get mobile. The staff are always polite. "
" Site easy to navigate, no problems at all. "
" Helpful people on the pickup site, got the car and driven off in 10 minutes. "
" Car was great and service by budget swift, we would however have liked a clearer outline of how much local charges we would have to pay. Despite having paid extra for the waiver insurance we still had to pay a 800 euro deposit before having the car which despite having returned the car four days ago has not been refunded. "
" Deposit not refunded four days after return. "
" i would have preferred speaking to a memeber of staff at the time i returned the car, its always good to check the car over together, super little car "
" very efficient, as i put above, it would have been nice to hand over keys in person and check the car together "
" Very pleased. Great value rental and zero fuss. Well recommend to all my colleagues. "
" Correct car - actually a fantastic Hyundai i30 estate auto. The boot took the snowboards straight in with the seats down. Service was fine at the budget counter. "
" Very simple booking process, no problems. "
" No problems, and efficient "
" Used many times already, were happy with the service. Will definitely use again. "
" Very happy. Good reliable cars, as described. "
" Very quick and easy "
" Simple and quick registration as they have all my details. "
" good price including the 2nd driver is a bonus "
" Pleasant efficient service. Biggest problem was the car allocated was obviously a smoking vehicle which was not nice at all. "
" The company representatives were knowledgeable and polite. We were dealt with in an efficient manner and the representative explained the rental agreement in detail. "
" Easy to book and good value "
" Disappointed with the car - manual mirrors, manual windows, low on power. Normally the cars are of good quality. "
" Excellent value and speedy reservation and confirmation process "
" Excellent selection of vehicles and quality of service "
" Very easy to book via the internet. "
" Car was in good condition and it was very easy to collect and return. "
" Everything was execellent. "
" there was no any problem. "
" Very saisfied with the service. No problems at all. "
" Very satisfied. Staff were very polite and car was excellent. "
" Easy, fast and Cheap.Great. "
" Make sure that the cars are in perfect condition.Some people are too busy waiting for another car when something goes wrong. Other that very Friendly staff on the Prague airport.Thanks "
" excellent service - well done. we were worried that booking a Skoda Octavia "or similar" would be a problem (some cars in the same class are too small for 2 week a family holiday) but we got exactly what we requested. Do try to make the type of car rented a more secure arrangement as this makes us far more likely to use a rental service and is an important decider alongside price and reputation. We by annual " insurance excess" insurance each year - which is better that having to make decisions at the airport about buying "extras" when you are tired and stressed. Why not sell this to your customers. "
" We got excellent service from Budget at Prague Airport and would use again. The car was what we wanted, clean, economic and almost new - well done and thank you! We were worried that booking a Skoda Octavia "or similar" would be a problem (some cars in the same class are too small for 2 week a family holiday) but we got exactly what we requested. Do try to make the type of car rented a more secure arrangement as this makes us far more likely to use a rental service and is an important decider alongside price and reputation. "
" Absolutely satisfied, especially the free upgrade from auto europe I appreciated. Thank you, definitely will be back! "
" In the beginning of the rental the car fuel tank was not full as should have been but after my complaint it was sorted out by note about that to my contract and I supposed to return the car not full but almost full... It was quite difficult to estimate - I returned with the full tank. Empty plastic bottle on the floor of the car and trip kilometers were no annulled. Rather than that everything was ok. "
" payment on website didnt go through the first time. tried again but it had no confirmation; tried a third time and it worked although nothing was sent to email so I had to call and confirm what the voucher number was as Id now been issued two numbers. Lady on phone was helpful and polite. "
" the kiosk is a reasonable walk from the airport with suit cases. (fortunately it wasnt raining). having received the keys,finding the location of the vehicle wasnt as easy as per the instruction given. Car did not have air conditioning as stated. Generally a good experience. "
" it would be better if the pre-payment was taken, say, one month before travelling. "
" Easy booking "
" Good car smooth check in "
" I was charged twice for the same booking. I'm certain i didn't click 'confirm booking' twice though this looks like it happened. If i hadn't looked at my bank statements and then manually cancelled the booking myself then i wouldn't have been any the wiser and had to raise a support call with you guys. "
" Overall very good, pleasant staff, however, could have been better if they ALL didn't go out for a cigarette break at the same time and leave the desk unmanned so you are left standing there for 5 minutes! "
" The booking was simple and clear, everything went smoothly. "
" The receptionist was very friendly and helpful, and spoke excellent English as well. Had to wait a little while for the person to take us out to the car and the child seat we booked was broken so had to go back in and swap it over which tok a while as the next one we were offered was also broken! Other than that the location was excellent (car was picked up and dropped off right next to the airport) and the car was as expected. Overall a good experience. "
" Always good prices and great communication. "
" Always friendly and professional service. "