FLIZZR AUSTRIA Car Rental Reviews

SALZBURG, AT - Reviewed by JOSEPH - 09 January 2025

" Very disappointing that what was sold under contract, was changed via your supplier as there seems to be some disconnect here. "

" When we booked our Hire Car via Auto Europe the purchase / booking included Local Taxes Contract Fee Winterization Fee Road Tax However, when we collected the car via SIXT, they subsequently sent us a new invoice which included charges for: Local Taxes €121.41 Contract Fee €8.39 Winterization Fee €18 Road Tax €35.36 Further, as they have my Credit Card details they will be drawing these sums automatically. In addition, our contract said Mileage was unlimited but the new invoice stated we only had 504 miles included! When returning the vehicle, there is no handover but only the option to deposit keys in a box, thus we were then told our vehicle had a scratch, which was not the case. I will be writing to you (Auto Europe) to complain about this as was is being sold is not reflected on the ground and arguable is a breach of contract. "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 5
Condition of the Vehicle: 6