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GRANADA CAR HIRE REVIEWS
Car hire reviews in Granada
Considered by many to be the cultural heart of Andalusia, Granada is a city of outstanding natural and urban beauty located right at the foot of the Sierra Nevada mountains in southern Spain. Once a Moorish stronghold from the 13th-15th centuries, it boasts many splendid architectural legacies from that period, many of which remain top of the tourists' sightseeing list today. Chief among these is The Alhambra, a true Islamic masterpiece and an important UNESCO World Heritage site comprising lavish palaces, fascinating museums and an original 13th-century Moorish fortress known as the Alcazaba. After that it's time for a tour of the Royal Chapel of Granada (Capilla Real), a magnificent domed chapel housing the tombs of Isabella I and King Ferdinand attached to Granada Cathedral. Close to the cathedral lies the popular Arab Spice Market (Alcaicería) with all the vibrance and exotic atmosphere you would expect to find in a North African souk. Families with young kids won't want to miss the Parque de las Ciencias (Science Park) which consists of a group of first-class attractions, including the Biosphere Pavilion, Perception Pavilion and Planetarium. With a car hire in Granada you'll also be able to enjoy all the scenic beauty of Spain's southern coastline, with Malaga and Gibraltar both within easy driving distance.
By booking a car hire in Granada with Auto Europe you'll be able to discover much more than one of Spain's most historic cities but the rest of the famous Costa del Sol tourist region. You can pick up your vehicle in a convenient downtown location or from Granada Airport just 10 miles west of the city. Founded in 1954, Auto Europe has over 28,000 pick-up and drop-off locations in more than 190 popular destinations around the world. The fact that we work with all the top car rental providers such as Europcar, Budget, Hertz, Thrifty and Avis means that we can provide you with the vehicle of your choice at the cheapest price on the market. See what others thought about the quality of our wide-ranging car rental services in Andalusia by scrolling down and reading the comments they posted in our Granada car hire reviews section below.
AUTO EUROPE GRANADA, SPAIN Car Rental Reviews
Average Rating for Auto Europe Granada:
GRANADA, ES - Reviewed by KATHERINE - 28 May 2025
" Great customer service, easy booking, easy pick up and drop off - thank you. "
" Great customer service, easy booking, easy pick up and drop off - thank you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GRANADA, ES - Reviewed by ANDREW - 09 December 2024
" All round very good! "
" Vivien are check-in lady at Granada was super friendly and helpful. Really a pleasure to deal with. Drop off in Malaga was tricky to find but otherwise very quick and efficient. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GRANADA, ES - Reviewed by JONATHAN - 06 October 2024
" None "
" Alvaro at Granada was excellent "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
GRANADA, ES - Reviewed by JONATHAN - 05 October 2024
" Booking with Autoeurope was easy. Although i haven't used Budget before we were very impressed with the service we received. The only negative I would say was that the car had a glass sunroof and only a perforated blind to pull across. If it wasn't for my partner having some black-out material we would probably have suffered with the sun even though we had aircon on. It would be beneficial to be able to book a car without a sunroof "
" We collected from Granada train station. Staff were very friendly and organised. No queues or waiting just good efficient service. We dropped off at Malaga train station and although we were a little confused where to find the Budget office once we had parked up again the staff were excellent once we had found our way. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GRANADA, ES - Reviewed by TIMOTHY PETER - 23 September 2024
" Poor choice of business partner in Budget. "
" First problem, we queued for 2 hours to pick the car up. The Lady on the desk was very good, but she needed some colleagues to spread the load! Second problem, after drop off we were emailed photos showing damage. The exterior scrape shown was there when we picked it up, on the video I took at the time, and annotated on the rental agreement. There was also a picture, which could have been from any car. It was supposedly damage to the leather on the front centre seat. There was no front centre seat! Third problem, I can find no invoice for the hire under my rental agreement number. "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 1 Condition of the Vehicle: 1
GRANADA, ES - Reviewed by MICHAEL - 31 May 2024
" My only criticism is the cost of hiring a baby seat and booster seat which I felt was too expensive for what it was. "
" Enterprise staff were very friendly and helpful. Their instructions were communicated very clearly to me. Overall a very good experience. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GRANADA, ES - Reviewed by KEMI - 05 July 2023
" I needed up paying extra even though I took out extra insurance "
" A con "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 3 Condition of the Vehicle: 1
GRANADA, ES - Reviewed by ARNO - 31 March 2023
" Good choice of rental companies, decent prices "
" I see in the Rental voucher the excess is covered for £3000 ; Dollar /Hertz insisted there was still a 1500Euro excess on the rental and would have charged 95.00 Euro to cover this. As this caused me me concern and I took out additional Excess cover which was not needed after all... "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GRANADA, ES - Reviewed by JAMES - 21 March 2023
" Gold car were less flexible because I booked through Auto Europe. "
" I didnt appreciate having a €1200 euro deposit taken from account to cover the excess. Unnecessary. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GRANADA, ES - Reviewed by NICHOLAS - 18 October 2022
" Generally excellent "
" Car pick up was some distance from office. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GRANADA, ES - Reviewed by IAN - 12 December 2019
" Price good. Staff great. Car a bit of a let down with the damage. I was just worried all the time that on return I would be on the hook for it. "
" Staff were great. Car had extensive damage to front bumper. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 4
GRANADA, ES - Reviewed by CHRISTINE - 07 September 2019
" Could not have been happier. Very quick and easy to rent. Staff were professional and honest. Will definitely rent from AE again. Good rates too. "
" Wonderful experience and very nice and helpful staff both in Granada location and Madrid. Was infinitely better than my experience renting with Goldcar. Also got a free upgrade to a nicer new car, which was a big perk. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GRANADA, ES - Reviewed by EDUARDO - 03 September 2019
" Very disappointing experience. I was surprised to find out at the Granada branch itself that the price of a booster seat was the same as the price of car-seat for a baby (not seen that in any other companies I routinely use). Which made the car hire price greatly deceitful. I was also disappointed that the car was provided with a 3/4 full tank. I contacted central office in Spain ( I spoke to Elena Lence) to inform them of my finding, and they asked me to send a picture to the Granada branch so that I would not be expected to return a full tank. I did as I was told and asked for acknowledgment of my email. I did not receive anything back. Overall the whole experience has been deceitful and disappointing and unfortunately, I will not be recommending you or using you in the future. "
" Very disappointing experience. I was surprised to find out at the Granada branch itself that the price of a booster seat was the same as the price of car-seat for a baby (not seen that in any other companies I routinely use). Which made the car hire price greatly deceitful. I was also disappointed that the car was provided with a 3/4 full tank. I contacted central office in Spain ( I spoke to Elena Lence) to inform them of my finding, and they asked me to send a picture to the Granada branch so that I would not be expected to return a full tank. I did as I was told and asked for acknowledgment of my email. I did not receive anything back. Overall the whole experience has been deceitful and disappointing and unfortunately, I will not be recommending you or using you in the future. "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 3 Condition of the Vehicle: 6
GRANADA, ES - Reviewed by DENNIS - 12 June 2019
" Great car, great price, easy transactions "
" Very straightforward- no hassle "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GRANADA, ES - Reviewed by JOSEBA - 01 May 2019
" AE is OK I guess "
" Type of car I rented wasn't ready so had to upgrade. Overall process was quite inefficient. "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 7
GRANADA, ES - Reviewed by ROY - 04 April 2019
" Very satisfied, no hassle and excellent car. "
" Though the lady that was on reception at collection was a little unsure of charges and tried to charge us tax that was already included, this was soon sorted. Car was excellent far better than we expected. We weren't hassled to buy extra insurance as we had excess cover. Returning the car was easy and hassle free. Defiantly will use them again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GRANADA, ES - Reviewed by WILLIAM - 11 March 2019
" All as it should be. "
" All as it should be. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
GRANADA, ES - Reviewed by PHILIP - 18 February 2019
" very good "
" very good got a better car than I had hoped for "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GRANADA, ES - Reviewed by MICHAEL - 05 February 2019
" All fine "
" Collecting the car was a very slow process. There was no queue but the agent had to re-enter all our details a second time because the credit card machine didn't read our card on the first occasion. It wasn't possible to just re-enter the card number, we had to go back to the beginning. Overall, took about 20 minutes. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GRANADA, ES - Reviewed by CHRISTOPHER - 25 January 2019
" Staff were very good and changed car with no problem First car offered was badly damaged "
" First Car was so badly damaged we had to get a new vehicle "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 2
GRANADA, ES - Reviewed by MARTIN - 08 December 2018
" We booked a Peugeot Partner. There wasn't one available. The guy behind the counter offered a Range Rover instead. It wasn't really what we needed but I took it because I was tired after the flight and just wanted to get on. Once outside we discovered that it was a Range Rover Evoque which seems to be smaller inside that the Partner but we knew that by now the counter guy was serving someone else and that what we needed wasn't available anyway. So we took the car despite its unsuitability. I then spent the week driving a car which felt too big on the outside and too small on the inside. We worried about getting the slightest mark on it and spent more on fuel during the week than we had expected to. A so called upgrade is not necessarily the "treat" you might imagine it to be. "
" We booked a Peugeot Partner. There wasn't one available. The guy behind the counter offered a Range Rover instead. It wasn't really what we needed but I took it because I was tired after the flight and just wanted to get on. Once outside we discovered that it was a Range Rover Evoque which seems to be smaller inside that the Partner but we knew that by now the counter guy was serving someone else and that what we needed wasn't available anyway. So we took the car despite its unsuitability. I then spent the week driving a car which felt too big on the outside and too small on the inside. We worried about getting the slightest mark on it and spent more on fuel during the week than we had expected to. A so called upgrade is not necessarily the "treat" you might imagine it to be. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GRANADA, ES - Reviewed by ALAN - 19 November 2018
" Very good would use again "
" At the airport they told me I was not insured felt a bit awkward rang Autoeurope who assured me that the insurance I had was fine "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GRANADA, ES - Reviewed by KEVIN - 18 October 2018
" Hopefully Auto Europe as a major actor in the field of international car hire will be able to convey to suppliers just how much of a turn-off the insurance hard sell is. If one company were to reverse the trend, the results would be transformative! "
" The only reason I haven't given Budget straight 10s is that, in common with most car hire agencies, the staff are compelled to over-sell additional insurance. I find this practise invasive and have begun to dread this element of the transaction. The vehicle itself was a little scruffy, but perfectly serviceable. But, overall, the staff were charming and the service was very good. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
GRANADA, ES - Reviewed by ALAN - 05 October 2018
" see above "
" The drop-off point at Alicante was not very well indicated, to the point that we went to the main airport and had to be told where your drop-off point was which was a 10 minute drive from the airport and there was NO directional signage. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 3 Condition of the Vehicle: 10
GRANADA, ES - Reviewed by PAUL - 02 October 2018
" oo "
" oo "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 7
GRANADA, ES - Reviewed by BRAD - 04 September 2018
" Poor "
" The rep recommended additional insurance which even though this was bought prior to pickup up the car. After persuasion we purchased this for one of the cars. Upon reviewing the documents the insurance cover was exactly the same. Upon returning to the rental car company for drop off. We were unable to get this money refunded. "
Value for Money: 2 Efficiency of Counter Staff: 3 Expediency of Drop-off: 7 Condition of the Vehicle: 7
GRANADA, ES - Reviewed by BEN - 14 August 2018
" No "
" No "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
GRANADA, ES - Reviewed by SARAH - 14 August 2018
" Easy to book/good prices, very happy with autoeurope. "
" Relatively quick to collect but staff denied all knowledge of included extra driver - and I didn't have the screenshot to hand, so they attempted to charge an extra 70 euros. I was also told car in brand new condition (only 10kms on the clock) yet I found a scratch on the driver's door immediately. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GRANADA, ES - Reviewed by IAIN - 23 July 2018
" Excellent service "
" On airport no queue friendly service-no hard sell of additional prodictd "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GRANADA, ES - Reviewed by CHARLES STEWART - 16 July 2018
" very happy with whole transaction "
" very smooth, no prioblems excellany service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GRANADA, ES - Reviewed by SERENA - 14 May 2018
" Very good! "
" People always make the difference. The staff at Granada airport were very nice and helpful. They even provided us with good tips for our itinerary! At drop off in Sevilla, the member of staff there was very kind too! Only thing - i would make it clearer on the voucher where to pick up and drop off at the different airports. It was a bit difficult to find... But as I said, Alamo people were great! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GRANADA, ES - Reviewed by AMANDA - 29 April 2018
" This company has by far the best staff and cars. The whole experience was faultless unlike most car rental companies. Value for money is outstanding. "
" Outstanding. The Staff were fantastic at the airport, by far the best rental car company! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GRANADA, ES - Reviewed by MAUREEN - 05 May 2015
" I had an excellent car and the service when collecting the car was very good indeed. However, it took far too long to return the car, with only one person handling the paperwork and having to deal with several customers, I had to wait some time to formally return the car and I also had to wait for the van to arrive to take me to the airport. In the end, I had to interrupt the staff member serving the couple who were collecting their car to say I was worried about catching my flight. "
" Please see above - I meant to put the above in this box "
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