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HERAKLION CAR HIRE REVIEWS
Car hire reviews in Heraklion
Capital of Crete and the island's main port, Heraklion offers a fine blend of ancient history with all the benefits and attractions of a modern seaside destination. Its lively waterfront area is blessed with many fine al fresco restaurants, tree-lined squares and several excellent museums, and all within a few minutes of Ammoudara Beach, one of the best in the Mediterranean. In ancient times, Heraklion was the port of Knossos where the Minoans (Europe's oldest-known civilization) traded gold, saffron and ceramics. Today, The magnificent Palace of Knossos is not only Crete's top attraction but one of the most important tourist sites in the whole of Europe. Located just 3 miles south-east of the city, this vast archaeological treasure trove is remarkable for its elaborate decoration, some of which dates back to 2000 BC. Spread across almost 30 different galleries, the Heraklion Archaeological Museum in the centre of town depicts more than 5,500 years of history, displaying many of the precious artifacts unearthed at nearby Knossos, most notably the world-famous and perfectly-preserved Prince of the Lilies fresco dated 1550 BC. Heraklion's Old Town is an extensive maze of pedestrianised streets with around 1,000 shops selling food, souvenirs and the very best in Cretian handicrafts. The island of Crete (the largest in Greece) is best seen by road, and with a car hire in Heraklion you can discover the island's many highlights, such as Chania (the second-largest town in Crete) and Agios Georgios, one of the most atmospheric places on the island.
With over 65 years' experience providing quality car hire at the cheapest prices, Auto Europe now offers more than 24,000 point-up and drop-off points in over 180 different countries around the world. You can collect your car rental in Heraklion in the heart of town or at Heraklion Airport located just 3 miles east of the city centre. The island is perfect for touring and Auto Europe can offer you a wide range of vehicles, from a sumptuous SUV to a modern minivan for that exciting road-trip around Crete. Why not read the opinions of others in our Heraklion car hire reviews section below before planning your next motoring holiday on the island.
AUTO EUROPE HERAKLION, GREECE Car Rental Reviews
Average Rating for Auto Europe Heraklion:
HERAKLION, GR - Reviewed by DAVID - 16 April 2022
" very positive experience "
" very helpful people as usual. Car in very good condition "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by MICHAEL - 05 November 2021
" I'll use Carwiz on my next holiday to Crete shops they remain competitive in price "
" Great little car provided by friendly, professional pragmatic staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by TIMOTHY - 26 October 2021
" All good "
" No queues, friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by NICOLAS - 05 October 2021
" Efficient and easy to use service. "
" Hassle free and friendly service, only detractor was the waiting due to lengthy admin and paperwork. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by FIONA - 15 September 2021
" Excellent and efficient service "
" Excellent service, would recommend to others going to Crete. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by LESLIE - 14 September 2021
" Very good service "
" Very helpfull good condition of car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by GARY - 25 July 2021
" Never had any issues dealing with Auto Europe "
" On the drop off day the road to the yard where I picked up the vehicle was closed due to a local market. After half an hour trying to get to the yard I had to call the staff and arrange to meet somewhere else to return the car which added 1 hr onto the drop off time. Fortunately I had sufficient time before my flight. This should have been communicated during collection. "
Overall Value: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 2 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by ANTHONY - 14 November 2020
" Easy to use. "
" Easy, efficient and friendly handover on collection and return. Clean and reliable car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by IWAN - 22 September 2020
" The right price and an excellent experience, highly recommended. "
" Excellent. On arrival staff were fluent in English and very efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by PAUL - 22 September 2020
" This is my umpteenth booking through Auto Europe and yet again, it was entirely satisfactory. "
" Very smooth, swift and efficient at both check in and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by STEVEN - 20 September 2020
" Over all I was pleased with the service "
" My only issue would be finding the abbycar rental hut Would be handy to have a map/printout of the exact where abouts When you have to drag your cases up n down ,back n forth looking for the Abby car sign in 30° ,its not pleasant to do so "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by ANDRIA - 15 September 2020
" Car very scratched and dented but good inspection given by agent who pointed out issues I had not seen "
" Confusion on car pick up point - would have been useful on confirmation to confirm which car company booked through "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by NEIL - 14 September 2020
" Efficient, reasonably priced and helpful. Can't say much more "
" None "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by SALLY - 30 August 2020
" friendly lady at drop off very efficient service "
" nice car good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by NIGEL - 28 August 2020
" Pretty much fault free "
" Superb friendly reception. Very quick no pressure sale tactics. Efficiency typified "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by SHAUN - 13 August 2020
" On the whole a good service "
" The car had a few scratches on it but these were all recorded on log sheet. The drop off was quick and easy. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by STUART - 11 August 2020
" All good "
" The car was older than usual, and the aircon didn't work great but serious value for money as it was almost 50% less than other rentals. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
HERAKLION, GR - Reviewed by JOHN - 03 August 2020
" Nothing really to say, all went smooth! "
" very polite "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by JOE - 20 July 2020
" Good value car hire. Staff helpful at both pick up and drop off. "
" Good value car hire "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by MICHAIL - 07 January 2020
" I will use them again, very happy the expirience "
" Friendly staff, new and clean car. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by CARL - 18 November 2019
" Very good "
" Very good "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by GEOFFREY - 13 November 2019
" Slight damage on vehicle which I had to point out on collection which was noted down at my request. Clean low mileage car, very good on fuel. "
" Good price, good service all round. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by HUGH - 11 November 2019
" Easy to book. A good range of options to choose from. Informative "
" Check in was busy but we were 2nd in queue so were seen quickly. The process was straight forward and they did not try to sell us lots of extras. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by SHEETALKUMAR - 05 November 2019
" fantastic all-round "
" fantastic all-round "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by MICHAIL - 04 November 2019
" Great service, recommend "
" Great service, brand new cars. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by KAREN - 03 November 2019
" I would recommend to a friend, easy booking, also flexibility to cancel. "
" The local staff at Heraklion airport were very polite and friendly and very informative. I would highly recommend. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by RENEN - 23 October 2019
" The distance to the office was not a problem. "
" Nice experience. It was somewhat hard to find your place in the airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by GREGORY - 23 October 2019
" Very straightforward in booking a car and having the necessary paperwork for the hire car company, Green Motion, at the airport. They are generally good value for money. I would therefore recommend them to anyone wanting a hire car anywhere in the world "
" Unlike reviews about Green Motion at other airports, at Heraklion they are fine. The paperwork at the airport desk was pretty swift. The pick-up was from a compound about 100m away from Arrivals. The car was in excellent condition as it was fairly new, pretty comfortable and a boot that was big enough for our suitcases. The one negative was that if there'd been a problem with it, then I'd have had to walk back inside the terminal building to the office to get it sorted. We had 2 trouble-free weeks with the car and when I returned it to the same compound at the airport, there was someone to check it over and complete the necessary paperwork. All-in-all, a very good experience in renting a hire car from Green Motion. I recommend them to you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by MARLENA - 22 October 2019
" Great, hassle-free experience "
" Overall good experience, the staff at the counter weren't the nicest but not rude either "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by ALAN - 18 October 2019
" Always been very happy with Auto Europe. I tend to look at all options then end up coming back to Auto Europe. I always take up the additional cover option. Well-priced and easy to deal with. Had to phone a couple of times with questions prior to booking and that's been helpful and unproblematic. Never had to claim so can't comment about that. "
" Straightforward collection arrangements "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by LAURENCE - 14 October 2019
" asy booking, good price, no complaints at all "
" Very quick and efficient service. First car was faulty but after calling company from our villa they sent an exchange car out a few hours later. Drop off service was amazingly swift and professional. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
HERAKLION, GR - Reviewed by JUDY - 13 October 2019
" Would recommend and use again "
" Good efficient service with great staff. Easy to book and easy to deal with "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
HERAKLION, GR - Reviewed by STEVE - 06 October 2019
" Perfect "
" PERFECT "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by EWAN - 02 October 2019
" Heraklion staff 10 out of 10 "
" Will always use Enterprise "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by DAVID - 17 September 2019
" Excellent. "
" Car was a bit damaged but staff were excellent. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
HERAKLION, GR - Reviewed by ADAM - 06 September 2019
" All good - next time I think we'll use a cheaper service than Budget, but good to have the comparison. "
" Happy with the car, staff and service. Other companies are a little cheaper though. "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by GAELLE - 30 August 2019
" Great service , good value for money... "
" Seamless experience, very easy drop off Car was nice and comfortable "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by CASEY - 28 August 2019
" Helpful and friendly staff "
" Great value and service. Car a little more dated than expected but a great little runner at a competitive price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
HERAKLION, GR - Reviewed by CHRIS - 18 August 2019
" Great service car was just what we needed to enjoy our hols thanks "
" Great team and quick service thanks "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by JACQUES - 14 August 2019
" The Autoerupe booking system is always easy and efficient to use. My go to site for car hire. "
" Alamo provided excellent service and assistance after our flight from Athens to Heraklion was significantly delayed. Ensuring someone stayed well after closing hours to assist us and ensure the vehicle was ready for us use. Note there was a small charge for the service but the friendliness and willingness to help was greatly appreciated. Would definitely recommend and use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by CANDICE - 12 August 2019
" Very good customer service. "
" Staff were very helpful, staying open till very late as our flight was severely delayed. The check in and check out was excellent, with friendly courteous staff. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by WILLIAM - 01 August 2019
" Staff extremely professional, no hidden charges, very transparent and good vehicule. "
" I will only book with Entreprise Car Rental going forward, this was by far the best experience that i had since using Auto Europe for the last 5 years. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by WENDY - 26 July 2019
" All the staff I dealt with were efficient & professional. They were really helpful. "
" I had a really positive experience. Everyone was friendly & the car was clean & in a good condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by AMANDA - 24 July 2019
" Althouh easy booking process. I have booked for many years and had no problems "
" Greeted by a polite gentleman who was thorough in terms of the vehicle insurance etc although on the damage sheet he didn't mark damage that was on the wheel trims, stating this was fine and no need to mark however on return to the airport the person checking the car felt differently and made us feel awkward at first and was then fine. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by RAYSON - 23 July 2019
" Not a new car but for the price good enough "
" Very polite good "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by VICTORIA - 11 July 2019
" easy to book and make amendments "
" this was the most straight forward pick up and drop off I have ever experienced. No hassle just - here are the keys! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by DAVID - 28 June 2019
" very easy as usual. We use auto europe 5 times a year in Crete "
" very helpful guy at drop off. Will use green motion again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by ALAN - 25 June 2019
" As stated above the whole experience was very good from start to finish. "
" Everything went smoothly on the collection and the drop off with all of the staff friendly, polite and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by CARL - 16 June 2019
" NO PROBLEMS "
" VERY STRAIGHT FORWARD "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by GERARD - 14 June 2019
" Efficient "
" Efficient "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by GARY - 12 June 2019
" I first time use of the company with a positive experience throughout "
" Service from booking collection and return was professional easy and hassle free thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by SIMON - 04 June 2019
" All good "
" All good "
Overall Value: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by BENJAMIN - 04 June 2019
" Easy to use "
" Very old car with lots of miles on the clock and lots of scratches and dents but a good runner and no problems with the car. Good value for money "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 6
HERAKLION, GR - Reviewed by DANIEL - 31 May 2019
" They do try to make you take out there insurance I declined saying I've paid insurance already to Auto Europe otherwise no problem "
" Nice car just what I expected good value "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by DAVID - 14 May 2019
" use Auto europe 5 times a year and never a problem "
" very friendly staff at desk "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by JOHN - 02 May 2019
" Very good will use next time "
" Good reception staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by JONATHAN - 23 April 2019
" Good experience with company. "
" Well good experience with company. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by MICHAEL - 02 December 2018
" will use Auto Europe again "
" No problems at all with the hire, saved quite a bit of money than booking locally. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by RAYMOND - 09 November 2018
" Have been a customer of AutoEurope for a few years now and have found their cars to be competitively priced. "
" Because I have difficulty walking Payless very kindly got my hire car and brought it to the airport gate for me. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by MICHAEL - 30 October 2018
" There was a 20 minute queue but other than that it work out very well indeed and excellent value in comparison to alternatives "
" i have not received the final invoice (I may get a unexpected details) but as it stands I would be very happy to recommend this service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by FLORENT - 28 October 2018
" good "
" good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by STUART - 27 October 2018
" Excellent "
" Everything went without any problems and pleasant personnel "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by NIGEL - 15 October 2018
" Good all round. Excellent value for money too. "
" Thank you for excellent service. The car was immaculately clean and nearly new. Pick up and drop off were quickly executed. Staff were friendly and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by JAMES - 06 October 2018
" Great. "
" Friendly helpful staff. Good quality vehicle. Very well located to arrivals and departures. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by ALAN - 01 October 2018
" great experience Thanks Auto Europe.. you did us proud "
" Second time we have used green motion...this experience was the better of the two...car was immaculate and in good condition...easy pick up and drop off "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by TERENCE - 01 October 2018
" Very Satisfied "
" As usual my experience with Avis and Auto Europe was very good - nothing to raise any issues about "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by NICOLA - 23 September 2018
" All good no problems "
" Very smooth "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by MAURIZIO - 28 August 2018
" all great! "
" excellent car, very well maintained, courteous employees, smooth service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by MICHAEL - 25 August 2018
" All went smoothly no major issues "
" Good rental - Car could have been newer. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 6
HERAKLION, GR - Reviewed by PHILIP - 14 August 2018
" Good "
" Good "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
HERAKLION, GR - Reviewed by BARRY - 24 July 2018
" overall the experience was as expected, car was fine "
" worth asking for a quotation, car was fine, but expecting a different car "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by ALAN - 18 June 2018
" easy "
" good vehicle, good admin, easy booking, excellent staff at pick-up and drop-off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by ALIN-CRISTIAN - 16 June 2018
" I recommend the car for holiday in Crete , very easy , economic and you go where you want "
" Was amazing experience, and make our stay more easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by GEORGE - 15 June 2018
" Reliable - Autoeurope were particularly helpful when my flight was delayed for 7 hours a couple of years ago. I will continue to use them in appreciation of their support at that time as well as the ease of use. "
" Friendly, fast and efficient. I have used green motion through Autoeurope before and will use them again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by JOHN - 21 June 2015
" Always seem to come up with good offers "
" Upgraded the car to Ford Focus but it had many dents/scratches and needed cleaning inside and out "
HERAKLION, GR - Reviewed by ELISABETTA - 10 June 2015
" Very good prices. "
" I don't like their policy about the tank. I would prefer to get a full tank and give a full tank back (as stated in the auto-europe voucher). I don't like that my first worry has to be to look for a petrol station and I don't like to end up always giving back more fuel than there was at the beginning. "
HERAKLION, GR - Reviewed by CHRISTOPHER - 01 June 2015
" No problems at all. "
" All good! "
HERAKLION, GR - Reviewed by JOHN - 22 May 2015
" Easy online booking process, reasonable car hire price. "
" Quite a long wait to be served and complete the paperwork at the hire desk, but efficient and polite service once we reached the head of the queue. Car provided was very clean and just right for our holiday. "
HERAKLION, GR - Reviewed by DAVID - 30 October 2014
" The Insurance options were unecessarily confusing. But a great deal and the car was very good, pick up and drop off was very easy once you found the kiosk! "
" Maybe some indication as to where to find the car hire at the airport would have been helpful. "
HERAKLION, GR - Reviewed by GAVIN - 30 October 2014
" all very good "
" we were informed when we got there that the excess policy i had taken out was not really suitable, that we would still have to pay any excess costs and then claim back which would have been a long and tiresome exercise, fortunately nothing went wrong and it wasnt needed. We were given an upgrade which was great but the car was rather dirty inside. "
HERAKLION, GR - Reviewed by MICHAEL - 25 October 2014
" Everything as promised "
" Fuel was half full & told to bring back half full. One reason I took Enterprise was that the arrangement was tank would be full & bring back full "
HERAKLION, GR - Reviewed by DAVID - 08 September 2014
" E-mail offers from Auto Europe are usually very competitively priced and allow me to book my car hire straight after the accommodation etc. has been booked. Online booking is very convenient for me. "
" Quite busy at airport but was served by a courteous, efficient & pleasant lady at both the hire and car return. "
HERAKLION, GR - Reviewed by RICHARD - 20 July 2014
" Office should have been closed as flight delayed. Maay be of benefit to others to be advised of possible cost for late arrival. "
" Simple to fond / deal with and very helpful "
HERAKLION, GR - Reviewed by IAIN - 14 May 2014
" Website was clear and easy to use and useful to get the reminder email in the week before travel. Would certainly look at using again in the future. "
" The staff in the terminal were helpful and quick at their work. The staff at the vehicle collection/drop off location could have been a bit more helpful and had a better focus on customer service. "
HERAKLION, GR - Reviewed by GRAHAM - 04 May 2014
" Prices and insurance coverage were a little confusing "
" Understaffed, map provided insufficient no interest in ensuring we got to our hotel easily. Car was very battered and not very new with lots of miles on the clock not what I expect from Enterprise who I have used all over the world,will be reluctant to use again "
HERAKLION, GR - Reviewed by TREVOR - 09 April 2014
" Fast,easy & no hidden agendas as always "
" No problems at all "
HERAKLION, GR - Reviewed by CHRISTOPHER - 19 November 2013
" Ive been going to Crete for 15 years and i sometimes go Four times a year,each time, hiring a car.This was the best car ive ever had.( Hyundia i30 ).I will definately be using your company again.Thanks "
" Ive been going to Crete for 15 years and i sometimes go Four times a year,each time, hiring a car.This was the best car ive ever had.( Hyundia i30 ).I will definately be using your company again.Thanks "
HERAKLION, GR - Reviewed by JULIAN - 27 October 2013
" booking my car was simple - the website is very easy to use. "
" Mechanically, the car is very good. The interior is also good, but the bodywork on my car had some minor damage. The service at the National desk at Heraklion Airport was also first class - thank you! "
HERAKLION, GR - Reviewed by DAVID - 23 October 2013
" Booking quick and uncomplicated. "
" Avis didn't have the Mercedes A Class which I really wanted as we are considering buying one in UK, but they provided a nice Volvo S40 which was fine and economical to run. We have a very similar Volvo C30 in UK so driving it was a doddle! Avis very helpful and courteous. "
HERAKLION, GR - Reviewed by ADAM - 19 July 2013
" Easy to arrange, however it wasn't made clear to me how to find the car when I got to Greece. I didn't see the local rental companies name on the form, so we were looking for Auto Europe desk in the middle of the night. Perhaps make it clearer who the local rental company will be. "
" The car given to me by National car rental was very beaten up, the local guy didn't show me to the car. I had to go and find it in the car park, when we got to the car, I immediately notices all the accidents that car had been involved in, and had to return the the terminal to get the National car rep to note down all of the dents and scratches on the car. If they had shown me to the car, they could have done this and there wouldn't have been any problems. "
HERAKLION, GR - Reviewed by JAMES - 11 July 2013
" I was very pleased with this rental. My only criticism is that you should make it clear, or much more clear, before booking that there is an out of hours fee that I had to pay. Also I would prefer the car to be full with fuel on collection and then I have to leave it full at the end of the rental. "
" As above "
HERAKLION, GR - Reviewed by PHILIP - 30 June 2013
" Easy booking, good price "
" Good overall but not happy we had to pay late collection fee because our flight was delayed "
HERAKLION, GR - Reviewed by IAN - 28 June 2013
" I was not happy at all with the car provided, although we did not let this spoil our holiday. The car, a Suzuki Swift, had over 52000 miles on the clock and looked the worse for wear. First gear and reverse did not engage easily and the car stalled several times when I was moving off or reversing. I am an ex-driving instructor so I like to think I know what I'm doing. The remote central locking didn't work. Also, the car was under powered and climbing over the Cretan hills was laborious to say the least. Overall, we were extremely disappointed, and could have hired a much better car locally. "
" The girl at Heraklion did not show us rounnd the car, we were left to our own devices. Since it was dark, we were not aware of all the dents and scratches on the car until 2 days later when we set off on our first drive. The remote central locking did not work and when I walked back to the National office to ask for a replacement the girl was not interested - if it hadn't been late at night after a long flight I would have complained more strongly at the time., "
HERAKLION, GR - Reviewed by THOMAS - 22 June 2013
" All went very smoothly and easily. Clear instructions. "
" Woman at reception extremely affable considering our plane was delayed over three hours and arrived around 1.30am. No queue - car type upgraded and she gave us choice of 3 models. Speedy return as well. We were also relieved car had a full tank when we picked it up as all petrol stations seemed closed because we arrived so late. "
HERAKLION, GR - Reviewed by MATTHEW - 19 June 2013
" Great value and selection of vehicles. "
" Very good . "
HERAKLION, GR - Reviewed by ANDREW - 04 June 2013
" Very easy to book "
" Very quick and efficient service from Avis at Heraklion "
HERAKLION, GR - Reviewed by STUART - 03 June 2013
" Very pleasing and quite satisfied with most. And got new car. "
" Had to wait quite a bit as only one operator working and a few people hiring cars. Wait time about half hour. Not long but us if you've been on go all day. "
HERAKLION, GR - Reviewed by VICTOR - 27 May 2013
" Except the fact that it was needed (surprisingly for me) to make a big deposit (700 euro) for the car at pick up, everything was just fine. The deal was one of the best I could find online. "
" They didn't knew that I had full insurance and asked for 700 euros deposit. Unpleasant for me as I wasn't aware about this procedure (I have rented a lot of times before without this). On the other hand they gave us a better class car. Good deal again. "
HERAKLION, GR - Reviewed by JONATHAN - 26 June 2012
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