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INNSBRUCK CAR HIRE REVIEWS
Car hire reviews in Innsbruck
Located in the Austrian Alps is a charming town called Innsbruck. A great example of Baroque and Renaissance architecture, through its beautiful streets you’ll appreciate the impact that the Habsburg Monarchy had on this town. Along with its rich history, culture and arts, Innsbruck is the perfect starting point for a skiing holiday or Alpine adventure. Innsbruck International Airport is a mere 15 minutes by car into town, and a hype of activity once skiing season arrives. Right in the heart of Tyrol, you’ll no doubt be intrigued and mesmerised by the rising snow-capped mountains and jaw-dropping views.
Having partnered with numerous trusted local, national and international car rental suppliers, Auto Europe is able to provide competitive deals on all your car hire needs. With countless global pick-up and drop-off locations, many are conveniently located at airports, trains stations and in central city locations – making it ideal for your onward journey. Along with car hire, we also provide motorhome hire, luxury car hire and a transfer service. Consult our car hire reviews in Innsbruck to read what previous customers have thought of our service. Contact our reservation team should you require any assistance.
AUTO EUROPE INNSBRUCK, AUSTRIA Car Rental Reviews
Average Rating for Auto Europe Innsbruck:
INNSBRUCK, AT - Reviewed by RICHARD - 23 March 2022
" Excellent Customer Service!. Great Cars! :-) "
" Always a pleasure dealing with the staff @ Global, Great Service!. Great Cars!. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by CEARTH - 14 March 2022
" Overall super experience "
" Will use you again. The young lady on your reception was delightful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by MICHAEL - 02 March 2022
" Innsbruck airport is not the cheapest place to hire a car, but I would happily use Sixt again. "
" Very friendly and helpfull staff at Innsbruck airport. Easy pick up and drop off. Even though the car had many scratches, all the marks where noted and the car was clean. Would definitely use Sixt again. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
INNSBRUCK, AT - Reviewed by TIMOTHY - 12 March 2020
" Very good "
" Excellent service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by IAN - 12 March 2020
" Hired a car in Innsbruck. Everything went very smooth. Absolutely no problems. "
" So I booked a budget car and ended up with a top class Mercedes. Thank you very much. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by HENRY - 03 March 2020
" Great Experience, staff were friendly, helpful and were expecting me. "
" Fast efficient and friendly, will definitely use again and recommend to friends "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
INNSBRUCK, AT - Reviewed by KRYSTIAN - 02 March 2020
" A very easy, smooth and satisfactory experience. Would definitely consider using Auto Europe again "
" Very friendly, very helpful and efficient staff. The booking assistant kindly upgraded to a larger car which was very much appreciated. A super car to drive - very clean and tidy inside. The return process was super smooth and easy. All in all a great experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by GHEORGHITA CRISTIAN - 21 February 2020
" Was the right call to hire a car in Innsbruck because help me a lot with the movement of my family to see as many places we want "
" They are professional, upgrade me with a bigger car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by ROGER - 16 February 2020
" Thank you all great from start to finish. "
" Great service...Totally honest, unlike our recent horrid Green Motion car hire experience! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by ARRAN - 11 February 2020
" Overall, an excellent service thank you. "
" Efficient pick up and drop off, no queue at the desk. Courteous service. Car was clean and very high quality. Very satisfied. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by GINA - 22 January 2020
" Excellent car rental agent "
" Very good welcome and helpful staff at Airport car rental desk, easy and efficient car collection. Decent car, easy drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
INNSBRUCK, AT - Reviewed by ADAM - 22 January 2020
" drove to a ski resort and having a good quality 4x4 was great "
" Quick service, good car, good price "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by NICHOLAS - 10 January 2020
" Great rental experience "
" Excellent company with great staff - great quality car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by ANDRE - 02 January 2020
" Civilised service, Unlike some we have used in other countries where it's obvious that staff are on commission to get damage payments. Very good service. "
" Everything went to plan. Very fast check-in as we are a previous booker with them. Drop off very simple. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by PETER - 01 January 2020
" I left my bumb bag in the cash with cash and cards in it below the seats in the hire car. The representative who found it rushed to security to get it to me before I boarded the plane. He got in through security for me and arranged for it to be on the boarding gate. I was very grateful to him for his efficiently and customer care. "
" I left my bumb bag in the cash with cash and cards in it below the seats in the hire car. The representative who found it rushed to security to get it to me before I boarded the plane. He got in through security for me and arranged for it to be on the boarding gate. I was very grateful to him for his efficiently and customer care. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by AMANDA - 23 December 2019
" Excellent! "
" I have been using Europcar for many years and cannot praise their professionalism, friendliness and efficiency highly enough. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by DAMIEN - 22 October 2019
" Pick up and drop off was easy and quick, car was in great condition, had no problems with anything "
" Pick up and drop off was easy and quick, car was in great condition, had no problems with anything "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by GARY - 12 October 2019
" The people carrier provided was brilliant "
" Quick and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by VAUGHAN - 16 August 2019
" No problems "
" No problems "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by MARK - 08 August 2019
" Very easy to use "
" Vehicle condition less than expected "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
INNSBRUCK, AT - Reviewed by MARK - 05 July 2019
" Auto Europe always have the most competitive prices and choices and this time was no exception. Cheaper than hiring direct. Offer fully protected insurance cheaper than hire company. Luckily never had to use it so can't comment further. Fully recommend. "
" Great price for car hire. Car was upgraded to a larger car at no cost to me. Car had only 2000 on clock. Was a Mondeo ST Line so had Sat Nav and lots of technology. Easy collection and drop of, no hassle. Friendly staff who spoke good English. Would recommend. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by THOMAS - 22 May 2019
" No problems. "
" Went well. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
INNSBRUCK, AT - Reviewed by IAN - 28 April 2019
" Pretty good all round and would happily recommend to anyone "
" Really good service from megadrive, very quick collection and no hard sell on any extras. They even swapped our car to allow one of our party better access. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by IAN - 02 March 2019
" Both booking and insuring in the UK through Auto Europe and collection in Innsbruck through Global were simple and efficient. I will certainly use again. "
" Very accommodating and understanding. I left my driver's license in the UK but the counter staff worked with me to find a solution with minimal Delay. A massive relief. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by BESSIK - 01 March 2019
" very good service "
" very good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by PHILIP - 01 March 2019
" Easy. As ususal. "
" Great staff - second time i have used them "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by GORDON - 19 February 2019
" Excellent service "
" Efficient, polite & quick, what more do you want? "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by ALAN - 19 February 2019
" No significant issues. "
" efficient, but scratches on side window had not been noted. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
INNSBRUCK, AT - Reviewed by COLIN - 04 February 2019
" Competitive prices, quick responses to questions, contactable by phone! "
" No problems with this reservation / experience. Buchbinder are my preferred rental company in Innsbruck - pragmatic, short queues, friendly staff. "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
INNSBRUCK, AT - Reviewed by MICHAEL - 30 January 2019
" staff at desk in Innsbruck are the best, polite fast and efficient Thanks "
" staff at desk in Innsbruck are the best, polite fast and efficient Thanks "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by GARETH - 27 January 2019
" Very good experience. Would recommend Global to others as a good value choice in an expensive country for car hire. "
" Very good service, the car allocated to us was nearly new. pick up and drop off at the terminal was very convenient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by PAUL - 27 January 2019
" Drop off was swift and efficient, which is always good when catching a flight! "
" All good. Vehicle was almost brand new (3000 KMs). Swift service and there were no issues when adding scratches to the paperwork after I did an initial inspection and took photos. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by ADRIAN - 26 January 2019
" effecient as ever "
" The only negative was that the car's tyres were quite flat and the tyre pressure warning came on within an hour of leaving the airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by DAVID - 23 January 2019
" Excellent and trouble free service "
" Hassle free collection and return. Competitive pricing. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
INNSBRUCK, AT - Reviewed by SEAN - 16 January 2019
" Very quick service "
" Very quick service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by PETER - 13 January 2019
" Very good as to be expected "
" Quick and efficient, upgraded ant very reasonable price "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by PAUL - 10 January 2019
" Very good experiance "
" ALL GOOD "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by DAVID - 07 January 2019
" A good experience "
" It has been some years since I have used Innsbruck airport and hire car services. The airport car parking collection and drop off arrangements are now first class and made the whole experience much better than Salzburg. The counter staff were quick and efficient; the car was exactly as ordered and new with only 6000 kilometers of use. I received the handback paperwork by email within 15 minutes of dropping off the car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by ESTEBAN - 06 January 2019
" Vert good experience! Fantastic telephonic support service!! "
" Overall very good! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by JOSEF - 05 January 2019
" No problems with Autoeurope "
" Booking not via autoeurope - sixt is too expensive "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
INNSBRUCK, AT - Reviewed by ANDRE - 31 December 2018
" Usually use Europcar, due to regular visits but Auto Europe had a good rate and I thought I would try it. Very pleased with all aspects. "
" This was a very efficient pick up and drop off. No feeling of someone trying to take advantage of the slightest mark on the vehicle (which I have experienced lately with another company) Innsbruck is a great airport for car hire. Very close to the terminal. Auto Europe handled the booking efficiently and Megadrive staff were very pleasant too. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by AMANDA - 24 December 2018
" Very enjoyable "
" I only ever consider car rental with Europcar. The choice of vehicles, quality and service are second to none. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by ALISTAIR - 18 December 2018
" Nice helpful staff, paperwork was minimal. The car was excellent. "
" Very quick and easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
INNSBRUCK, AT - Reviewed by JONATHAN - 12 November 2018
" EXCELLENT - BEST CAR RENTAL EVER "
" excellent CAR AND EFFCIENCIES, I AM LOOKIN G TO RENT OUT OF BOLOGNA IN FEBRUARY SO WILL BE LOOKING FOR THE SAME "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by MICHAEL - 19 October 2018
" Good quick service at the counter, car in good, clean condition and was reliable. "
" Very good service as usual. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by ANTHONY - 09 October 2018
" Excellent service, cars located a minute walk from the terminal. Very friendly staff able to speak in English. Amazing value for money. 10/10 "
" Very very good. Member of staff at Innsbruck very helpful, friendly and professional "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by CHRISTOPHER - 04 October 2018
" Competitive quotes, simple website and detailed instructions. Will use Auto Europe again. Thanks. "
" Prompt, efficient and thorough. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
INNSBRUCK, AT - Reviewed by JOSEF - 04 October 2018
" very good overall service "
" very helpful staff - uncomplicated pick up and drop off "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
INNSBRUCK, AT - Reviewed by JAMES - 18 September 2018
" Excellent service. Pleasant courteous staff. Car in excellent condition. A very good experience throughout. "
" Very pleasant, helpful staff. Everything explained very clearly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by DAVID - 16 September 2018
" I have used Auto Europe many times and find the prices and service to be excellent. "
" Only downside was the car had done a relatively high mileage and the auto gearbox seemed a tad noisy. The car had had a high number of small damages before my rental. Picking up and dropping off the car was very quick and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
INNSBRUCK, AT - Reviewed by ANDREW - 05 September 2018
" First class all the way. "
" Always quick and efficient service in Innsbruck Airport and the VW Golf we had was a super drive. We'll be back next year again. Thanks Europcar! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by ANDREW - 22 August 2018
" Good price "
" Convenient location. Good car. No problems. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by ROBERT - 09 August 2018
" Again first time with Auto Europe but they were easy to deal with and provided a good deal for us. "
" This was the first time we used Global and found the whole experience very easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by ALASDAIR - 27 July 2018
" Very smooth hire "
" Very easy hire "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
INNSBRUCK, AT - Reviewed by JOHN - 26 July 2018
" No complaints whatsoever "
" Fine. The car wasn't ready when we arrived, but we were 15 minutes early. There were no Europcar spaces in the car park, on return, but a member of their staff confirmed we could park in a space designated to another company. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
INNSBRUCK, AT - Reviewed by SOPHIE - 27 April 2015
" The car was good, the rate was good. "
" The car was good, the rate was good. The person (lady) in the office wasn't friendly at all. "
INNSBRUCK, AT - Reviewed by JOHN - 15 April 2015
" Good service "
" The car was from slovakia and the handbook meant nothing to us so it was not a good experience getting used to everything. especially disconcerting was a warning lamp that turned out to be for risk of snow but which w had no idea what it was about I was expecting it in german at least "
INNSBRUCK, AT - Reviewed by MITCHELL - 28 November 2014
" Nice friendly guy on reception very helpful. I think the 1000 deposit was a bit too much. "
" Nice friendly guy on reception very helpful. I think the 1000 deposit was a bit too much. "
INNSBRUCK, AT - Reviewed by GRANT - 19 August 2014
" Booking process with Autu Europe straight forward. "
" Collection of car at Innsbruck very slow. However, staff member very friendly. Car had leaking back doors. "
INNSBRUCK, AT - Reviewed by STEPHEN - 10 February 2014
" Would have just preferred Astra model requested, but the Zafira supplied was quite adequate. It was, clean well presented. The car was reliable, comfortable and roomy enough for four people, plus luggage "
" The hire process was dealt with quickly and efficiently, as was the return. "
INNSBRUCK, AT - Reviewed by GARY - 20 January 2014
" well priced with winter tyres as standard. "
" Hired a Sat Nav which I would not do again. "
INNSBRUCK, AT - Reviewed by KEVIN - 13 January 2014
" Excellent communication with a competitively priced service. "
" Excellent and friendly customer service. "
INNSBRUCK, AT - Reviewed by BRIAN - 07 January 2014
" There is only notification in the small print that a credit card (not a debit card) is required to collect the hire car. I, like 10 other people on the same flight were unable to collect their hire cars. I was charged £90 admin fee to cancel the hire and it cost me 150 Euros for a taxi. You have been warned ! I was also charged an extra fee of 75 Euros for winter tyres on a subsequent hire. "
INNSBRUCK, AT - Reviewed by JOHN - 13 March 2013
" Include the excess insurance as an option in the price. This aspect of car hire is underhand and a rip off. "
" As above, the excess protection is a rip off. "
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