The largest city in South Africa, Johannesburg is a vibrant hub for arts and culture with many cutting-edge museums and galleries just waiting to be visited. Head for the Maboneng Precinct, one of the top tourist centres, to enjoy the restaurants, cafes, art studios and one of Johannesburg's best markets after spending a few thought-provoking hours at the Apartheid Museum and Constitution Hill overlooking the city. For the ultimate in family fun, spend a day at the Gold Reef City theme park just 5 miles from the city centre where you can visit one of the world's biggest disused gold mines before enjoying an exhilarating ride on the Anaconda roller-coaster! Other options include a drive out to Soweto (12 miles south-west of Johannesburg) to visit the Mandela Museum, which is located in the house where the great man lived from 1946 to 1962. Less than an hour's drive north of Johannesburg lies the amazing Lion & Safari Park where you can cuddle a lion cub and hand-feed the giraffes. The perfect day-trip from Johannesburg is a visit to the Cradle of Humankind, a UNESCO World Heritage-classified site that comprises a tour the famous Sterkfontein Caves where the world's oldest human skeletons have been found.
By working closely with all the top international car rental companies - including Thrifty, Sixt, Budget, Avis, Europcar, Alamo, Dollar, National and Hertz - along with the most prestigious local and national suppliers, Auto Europe continues to consolidate its position as one of the world's longest-established and most popular car hire brokers. Founded in 1954, we now offer over 24,000 convenient pick-up and drop-off locations in more than 180 different destinations, including Johannesburg Airport andplaces further afield such as Cape Town and Port Elizabeth. See what others thought of their recent Auto Europe vehicle rental experience in South Africa by reading the comments below in our Johannesburg car hire reviews section.
" Overall great experience. I got the car (Toyota Corolla Quest) as booked. Hire price was very competitive. "
" Overall a great service from all their staff. One small issue was the car's wiper blades was a bit worn, but overwise car was in a good condition. I got the car (Toyota Corolla Quest) as booked. Hire price was very competitive. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" very easy booking process "
" Very satisfied, but wait at check-in was quite long, but I understand it was at quite a busy time. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Thank you for amazing service "
" Prompt efficient friendly service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Hassle free and friendly experience "
" Booked a Renault Sondero and received a Suzuki but on the whole staff were friendly and helpful. It was a positive experience "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Good to deal with and a good offer from AE "
" Well handled and efficiently. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Fantastic service from start to finish - keep up the good work "
" The lady helping us on Friday afternoon in Johannesburg was very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" First Car always offer reasonable prices. They are as efficient as the bigger rental companies. "
" I have used First Car several times. They have a good IT system and are fast and efficient. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Great experience for my first car rental "
" All went very smoothly and can't fault the service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All went very well "
" Very good company to hire from "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Quick and fast "
" Very pleasant and helpful staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very easy to hire from and appreciated my business..! Thanks "
" Easy and quick "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good "
" Very good, I will use them again next time "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Fantastic from start to finish. "
" Could not fault the service and my experience with Hertz. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very satisfied "
" Fast and efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service start to finish "
" Very fast and efficient service. Would highly recommend. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very satisfied would use again "
" Good fast friendly service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The auto refund process on claiming back my excess on above accident was extremelly efficient and helpful and was sorted in two days. I was very impressed "
" very helpful in replacing car when I damaged the front end of the car driving into a storm drain. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" quality and a good price - thanks "
" fantastic service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Quick easy great response "
" The staff were great and the vehicle was great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Nice car, easy pick-up and drop-off scheme. No pressure selling of add-ons. Thank you for a good service. "
" Nice, pleasant experience at a competitive price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe delivers an excellent and very competitively priced service. "
" Excellent service as usual "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy and efficient with no surprises "
" Great service, thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe has fantastic website where all options are clearly displayed. "
" Got the vehicle I booked (rather than "similar" as often happens). No queue and the car was brand new. Perfect service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Thank you "
" Easy and efficiant "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I had no problem with this experience "
" I had no problem with the whole car hire experience. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great overall "
" All positive "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Simple easy & competitively priced "
" All went very smoothly No issues "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good experience. "
" Very friendly and polite staff and efficient service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" So easy to use and best deals "
" Easy and quick "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All good "
" All good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Superb service "
" Nice loving people . Good customer services "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" We are very satisfied with the service from Auto Europe. The site was easy to use and the choice of car provider was good. "
" The customer service from First Car was excellent, and we had no problems with picking up or dropping off the vehicle. Everyone was very polite and courteous. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good customer service. "
" Very satisfied with their service, I definitely recommend them. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Smoothly from booking to drop off! "
" Great experience! Everything ran smoothly from collection to drop off. Staff was friendly and extremely helpful! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe and Hertz efficiently arranged a rental for me instantly when my previous rental made a couple of months before could not meet my needs. Thank you. "
" The team did a good job of settling me into a car when my previous rental could not meet my needs, thank you and this even included arranging a cross border hire. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" As above "
" They were excellent in all respects and the pick up offices and car park area are very convenient for airport passengers coming off flights with a lot of luggage ! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" all efficient and easy "
" The booking experience was good but the counter staff at Jhb airport was the worst I have ever seen. Had me booked under the wrong reference, advised on the wrong car, the wrong bay for where the car was waiting and advised the wrong kind of fuel. Just utterly woeful! "
Overall Value: 8 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" Very impressed with First Car Rentals. "
" I used First Car in 2018 and was so happy with service I used it again in 2019. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great web site experience, lots of options, I enjoy using Auto Europe and I do this often "
" Everything was great and all processes smooth, but car was not ready at pick up time (had to wait 15 minutes whilst it was delivered from another site). Would use again "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" smooth booking process. "
" good efficient service. well priced. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Good overall, can get some great deals with Auto Europe:) "
" 2nd best car hire company in Johannesburg, second only to Woodford Group. Ive hired from them all Avis, Bidvest, Thrifty etc "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9
" Excellent "
" Excellent service Extremely helpful and flexible "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent - First Car Rental are an excellent local partner in SA. "
" Excellent service - the ordered vehicle was not available when I landed - they gave me a BMW for the day and then drove the ordered vehicle to me in the afternoon. They were pleasant, attentive and a pleasure to deal with making each contact as easy . as possible. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to choose vehicle of choice and to get cover required "
" Quick and easy collection no dramas. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Happy with the experience "
" Happy with the service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good all round, great value for money and a friendly efficient service - thanks "
" All round great service -from ease of booking to great customer service by car rental company "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to book on line, good price. I took out the extra insurance, didn't need to put it to the test though. "
" Car was ready when I arrived, I just had to sign paper work and pay R3,000 (£167) deposit with credit card. I was refunded £125 via credit card after returning vehicle: I didn't get itemised bill but £40-ish about right for 3 weeks road tolls and refuelling (you don't have to return with full tank, they do it for you at no extra cost, which is useful ) "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Amazing service, highly recommend "
" Staff very friendly and helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Totally satisfied. The vehicle was a dream to drive and I had no problems. I gave the car back in the same condition in which I had collected it, I.e full tank of petrol and completely clean, inside and out. "
" I had booked a manual car, but the car I was presented with was an automatic. The staff were excellent in changing this so that I took another car which was a manual. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" My husband & I have been impressed with Auto Europe on multiple occasions. Highly recommend Auto Europe. "
" Slight queue initially, but seem to be shorter than competitors' queues. Friendly staff at the counter and when taking/delivering vehicle. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" All good. "
" The whole experience was very good.... "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Efficient booking process. Reasonable prices. "
" Over 45 minutes at reception to pick up vehicle. Their computers were down -had been for at least 4 hours. Poor standby system. "
Overall Value: 6 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" My second 3 week rental with Auto Europe this year and I will certainly use again next year. "
" I had seen mixed reviews of First Car (maybe mixed reviews are inevitable with car rental businesses) but as far as my 3 week rental was concerned it was "First Class". Service quick and efficient and, as a regular car renter, as good as it gets. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great car hire experience - very polite and efficient staff, and they didn't try to up-sell us any extra insurances. Would definitely use them again. "
" Great car hire experience - very polite and efficient staff, and they didn't try to up-sell us any extra insurances. Would definitely use them again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy booking and payment. "
" Great value! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" very positive "
" Very good and helpful. Only two concerns are 1. That they charge R1500 for letter for Lesotho this is the 1st time I ahve been charged this but I gather all firms now do it. 2. Don't like their policy of them filling the tank as we have always filled the tank on arrival back at airport. I did again this time but notice that is till got charge for extra fuel "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Customer attended was very good thanks for being there for me "
" It was good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good experience "
" Happy to deal with Hertz "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good experience with both Auto Europe and Hertz "
" Good hire company "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" best experience ever with a car rental company "
" as above - very satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Would use both AUTOEUROPE and HERTZ again. "
" Car hire desk easy to find and had a quick efficient check in. Car was in very good condition and nice to drive. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All good. "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I would use Hertz again. Better by far than all the cheap offers that are made but work out to be more expensive. "
" Great. One of the easiest car hires I have every made. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Always happy to book with yoy! "
" Kindly gave me an upgrade, as a long delay in providing vehicle booked. Not their fault - police roadblock outside rental building. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The car fitted our needs perfectly and was a great drive. Thanks! "
" Fantastic experience from start to finish and not a single issue "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good "
" Very good "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Good all round "
" No issues "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very satisfied "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Was a very good price and easy experience. "
" Car was not ready. Had to wait over an hour for a car to be brought from their compound. In the end they gave me a different car to the one they told me about. A customer before me had to take a lower grade car to the one he paid for. My car had some damage on and the usb on the audio system did not work. "
Overall Value: 3 Efficiency of Counter Staff: 7 Expediency of Drop-off: 6 Condition of the Vehicle: 5
" Smooth "
" Smooth "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Smooth and straightforward. "
" No problems - pretty straightforward process. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" From Germany to South Africa we have been happy customers "
" We are repeat customers and have always been satisfied with the service and the vehicles. Great that its fitted with the automatic electronic scanner for the tolls. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Having used Auto Europe, I am in a privilaged position to highly recommend their services. The last 6 to 7 years I've used them has been hassle-free and with efficient services offered. Thanks. Here's to another 6 to 7 years of business with you. "
" Efficient, courteous and do what they promised "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Overall very good "
" Very good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" See above "
" Generally very efficient and organised. I was surprised that at drop off they inspected the vehicle and just said all was in order and no paperwork was given. Very quick and simple. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very happy. Especially with the zero excess setup and therefore low credit card blocking. "
" Just one point, when I return the car and it's looked over and is ok, I would've liked a receipt or confirmation in my hand that car was returned and in good condition, rather than just being promised that i'll get an email later. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" The staff is enthusiastic to assist and guide customers. "
" The car was in a satisfactory running condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Fantastic "
" Good car n good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" easy booking process, no issues. "
" Pick up process fast, car clean. Drop off closed on Sunday at 4:30pm had to leave keys in drop box and liaise with staff inside terminal. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" I am very pleased with the whole package especially the quality of the service at the JHB airport upon collection. I had to extend the hire period for an extra 30days and wasn't given the option of any special deal and was charged nearly R9000. I thought that after hiring for 68 days before I might be able to receive some bonus for the additional period. "
" See comments placed in the first box . Just got the boxes reversed The service however from Auto Europe was very professional and perfect for my needs and an excellent choice of FIRST CAR RENTAL. "