- North America
- Central America
JOHANNESBURG CAR HIRE REVIEWS
Car hire reviews in Johannesburg
The largest city in South Africa, Johannesburg is a vibrant hub for arts and culture with many cutting-edge museums and galleries just waiting to be visited. Head for the Maboneng Precinct, one of the top tourist centres, to enjoy the restaurants, cafes, art studios and one of Johannesburg's best markets after spending a few thought-provoking hours at the Apartheid Museum and Constitution Hill overlooking the city. For the ultimate in family fun, spend a day at the Gold Reef City theme park just 5 miles from the city centre where you can visit one of the world's biggest disused gold mines before enjoying an exhilarating ride on the Anaconda roller-coaster! Other options include a drive out to Soweto (12 miles south-west of Johannesburg) to visit the Mandela Museum, which is located in the house where the great man lived from 1946 to 1962. Less than an hour's drive north of Johannesburg lies the amazing Lion & Safari Park where you can cuddle a lion cub and hand-feed the giraffes. The perfect day-trip from Johannesburg is a visit to the Cradle of Humankind, a UNESCO World Heritage-classified site that comprises a tour the famous Sterkfontein Caves where the world's oldest human skeletons have been found.
By working closely with all the top international car rental companies - including Thrifty, Sixt, Budget, Avis, Europcar, Alamo, Dollar, National and Hertz - along with the most prestigious local and national suppliers, Auto Europe continues to consolidate its position as one of the world's longest-established and most popular car hire brokers. Founded in 1954, we now offer over 24,000 convenient pick-up and drop-off locations in more than 180 different destinations, including Johannesburg Lanseria Airport, Johannesburg Airport and places further afield such as Cape Town and Port Elizabeth. See what others thought of their recent Auto Europe vehicle rental experience in South Africa by reading the comments below in our Johannesburg car hire reviews section.
AUTO EUROPE JOHANNESBURG, SOUTH AFRICA Car Rental Reviews
Average Rating for Auto Europe Johannesburg:
JOHANNESBURG, ZA - Reviewed by PIETER - 25 April 2020
" Overall great experience. I got the car (Toyota Corolla Quest) as booked. Hire price was very competitive. "
" Overall a great service from all their staff. One small issue was the car's wiper blades was a bit worn, but overwise car was in a good condition. I got the car (Toyota Corolla Quest) as booked. Hire price was very competitive. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
JOHANNESBURG, ZA - Reviewed by MAGDA - 29 March 2020
" very easy booking process "
" Very satisfied, but wait at check-in was quite long, but I understand it was at quite a busy time. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by LYNETTE - 23 March 2020
" Thank you for amazing service "
" Prompt efficient friendly service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by BRETT - 28 February 2020
" Hassle free and friendly experience "
" Booked a Renault Sondero and received a Suzuki but on the whole staff were friendly and helpful. It was a positive experience "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
JOHANNESBURG, ZA - Reviewed by NICHOLAS - 18 February 2020
" Good to deal with and a good offer from AE "
" Well handled and efficiently. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by BARRY - 17 February 2020
" Fantastic service from start to finish - keep up the good work "
" The lady helping us on Friday afternoon in Johannesburg was very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by TIMOTHY - 12 February 2020
" First Car always offer reasonable prices. They are as efficient as the bigger rental companies. "
" I have used First Car several times. They have a good IT system and are fast and efficient. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
JOHANNESBURG, ZA - Reviewed by DANNY - 12 February 2020
" Great experience for my first car rental "
" All went very smoothly and can't fault the service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by ROBERT - 10 February 2020
" All went very well "
" Very good company to hire from "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by NORMAN - 25 January 2020
" Quick and fast "
" Very pleasant and helpful staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by HUGH - 23 January 2020
" Very easy to hire from and appreciated my business..! Thanks "
" Easy and quick "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by MICHIEL - 08 January 2020
" Good "
" Very good, I will use them again next time "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
JOHANNESBURG, ZA - Reviewed by IAN - 06 January 2020
" Fantastic from start to finish. "
" Could not fault the service and my experience with Hertz. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by JOHN - 20 December 2019
" Very satisfied "
" Fast and efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by ETHAN - 11 December 2019
" Excellent service start to finish "
" Very fast and efficient service. Would highly recommend. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by LOUISE - 03 December 2019
" very satisfied would use again "
" Good fast friendly service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by ROBERT - 30 November 2019
" The auto refund process on claiming back my excess on above accident was extremelly efficient and helpful and was sorted in two days. I was very impressed "
" very helpful in replacing car when I damaged the front end of the car driving into a storm drain. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
JOHANNESBURG, ZA - Reviewed by CHRISTO - 20 November 2019
" quality and a good price - thanks "
" fantastic service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by MICHAEL - 08 November 2019
" Quick easy great response "
" The staff were great and the vehicle was great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by JASON - 06 November 2019
" Nice car, easy pick-up and drop-off scheme. No pressure selling of add-ons. Thank you for a good service. "
" Nice, pleasant experience at a competitive price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by DIANA - 29 October 2019
" Auto Europe delivers an excellent and very competitively priced service. "
" Excellent service as usual "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by STEPHEN - 22 October 2019
" Easy and efficient with no surprises "
" Great service, thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by ALEX - 18 October 2019
" Auto Europe has fantastic website where all options are clearly displayed. "
" Got the vehicle I booked (rather than "similar" as often happens). No queue and the car was brand new. Perfect service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by STEPHEN - 13 October 2019
" Thank you "
" Easy and efficiant "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by STEPHEN - 27 September 2019
" I had no problem with this experience "
" I had no problem with the whole car hire experience. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by WILLIAM - 24 September 2019
" Great overall "
" All positive "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by MICHAEL - 10 September 2019
" Simple easy & competitively priced "
" All went very smoothly No issues "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by SELUSIWE - 08 September 2019
" Good experience. "
" Very friendly and polite staff and efficient service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by BENJAMIN - 16 August 2019
" Very good "
" Very professional staff. I pricked a car and reported that the car was making noise. I was able to change the car and process was very smooth. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by MKHONZENI INNOCENT - 15 August 2019
" Autoeurope is the best car hire company their rates are the best and their staff are second to none keep up the great rates and good work guys "
" Very friendly and efficient staff no problems whatsoever "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by BRENDA - 06 August 2019
" So easy to use and best deals "
" Easy and quick "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by STEPHEN - 28 July 2019
" All good "
" All good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by NORMAN - 28 June 2019
" Superb service "
" Nice loving people . Good customer services "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
JOHANNESBURG, ZA - Reviewed by MERRILL - 31 May 2019
" We are very satisfied with the service from Auto Europe. The site was easy to use and the choice of car provider was good. "
" The customer service from First Car was excellent, and we had no problems with picking up or dropping off the vehicle. Everyone was very polite and courteous. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by SANELE - 02 May 2019
" Good customer service. "
" Very satisfied with their service, I definitely recommend them. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by VALDI - 23 April 2019
" Smoothly from booking to drop off! "
" Great experience! Everything ran smoothly from collection to drop off. Staff was friendly and extremely helpful! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by NGONILE NICO - 17 April 2019
" Auto Europe and Hertz efficiently arranged a rental for me instantly when my previous rental made a couple of months before could not meet my needs. Thank you. "
" The team did a good job of settling me into a car when my previous rental could not meet my needs, thank you and this even included arranging a cross border hire. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
JOHANNESBURG, ZA - Reviewed by DAVID - 07 March 2019
" As above "
" They were excellent in all respects and the pick up offices and car park area are very convenient for airport passengers coming off flights with a lot of luggage ! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by JOHANN - 19 February 2019
" all efficient and easy "
" The booking experience was good but the counter staff at Jhb airport was the worst I have ever seen. Had me booked under the wrong reference, advised on the wrong car, the wrong bay for where the car was waiting and advised the wrong kind of fuel. Just utterly woeful! "
Overall Value: 8 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 8
JOHANNESBURG, ZA - Reviewed by CATHERINE - 18 February 2019
" Very impressed with First Car Rentals. "
" I used First Car in 2018 and was so happy with service I used it again in 2019. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by KEITH - 17 February 2019
" Great web site experience, lots of options, I enjoy using Auto Europe and I do this often "
" Everything was great and all processes smooth, but car was not ready at pick up time (had to wait 15 minutes whilst it was delivered from another site). Would use again "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by STEWART - 15 February 2019
" smooth booking process. "
" good efficient service. well priced. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
JOHANNESBURG, ZA - Reviewed by GARY - 05 February 2019
" Good overall, can get some great deals with Auto Europe:) "
" 2nd best car hire company in Johannesburg, second only to Woodford Group. Ive hired from them all Avis, Bidvest, Thrifty etc "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9
JOHANNESBURG, ZA - Reviewed by LEAZA - 27 January 2019
" Excellent "
" Excellent service Extremely helpful and flexible "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by ROBERT - 26 January 2019
" Excellent - First Car Rental are an excellent local partner in SA. "
" Excellent service - the ordered vehicle was not available when I landed - they gave me a BMW for the day and then drove the ordered vehicle to me in the afternoon. They were pleasant, attentive and a pleasure to deal with making each contact as easy . as possible. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by JOHN - 19 January 2019
" Easy to choose vehicle of choice and to get cover required "
" Quick and easy collection no dramas. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
JOHANNESBURG, ZA - Reviewed by STEPHEN - 12 January 2019
" Happy with the experience "
" Happy with the service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by DAVID - 10 January 2019
" Very good all round, great value for money and a friendly efficient service - thanks "
" All round great service -from ease of booking to great customer service by car rental company "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by CHRIS - 07 January 2019
" Easy to book on line, good price. I took out the extra insurance, didn't need to put it to the test though. "
" Car was ready when I arrived, I just had to sign paper work and pay R3,000 (£167) deposit with credit card. I was refunded £125 via credit card after returning vehicle: I didn't get itemised bill but £40-ish about right for 3 weeks road tolls and refuelling (you don't have to return with full tank, they do it for you at no extra cost, which is useful ) "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by CHRISTOPHER - 05 January 2019
" Amazing service, highly recommend "
" Staff very friendly and helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by CATHERINE - 03 January 2019
" Totally satisfied. The vehicle was a dream to drive and I had no problems. I gave the car back in the same condition in which I had collected it, I.e full tank of petrol and completely clean, inside and out. "
" I had booked a manual car, but the car I was presented with was an automatic. The staff were excellent in changing this so that I took another car which was a manual. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by DELIA - 21 December 2018
" My husband & I have been impressed with Auto Europe on multiple occasions. Highly recommend Auto Europe. "
" Slight queue initially, but seem to be shorter than competitors' queues. Friendly staff at the counter and when taking/delivering vehicle. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
JOHANNESBURG, ZA - Reviewed by JOHN - 21 December 2018
" All good. "
" The whole experience was very good.... "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by REGINALD - 14 December 2018
" Efficient booking process. Reasonable prices. "
" Over 45 minutes at reception to pick up vehicle. Their computers were down -had been for at least 4 hours. Poor standby system. "
Overall Value: 6 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 8
JOHANNESBURG, ZA - Reviewed by MICHAEL - 10 December 2018
" My second 3 week rental with Auto Europe this year and I will certainly use again next year. "
" I had seen mixed reviews of First Car (maybe mixed reviews are inevitable with car rental businesses) but as far as my 3 week rental was concerned it was "First Class". Service quick and efficient and, as a regular car renter, as good as it gets. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by TREVOR - 30 November 2018
" Great car hire experience - very polite and efficient staff, and they didn't try to up-sell us any extra insurances. Would definitely use them again. "
" Great car hire experience - very polite and efficient staff, and they didn't try to up-sell us any extra insurances. Would definitely use them again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by JOACHIM - 29 November 2018
" Easy booking and payment. "
" Great value! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
JOHANNESBURG, ZA - Reviewed by ROBERT - 26 November 2018
" very positive "
" Very good and helpful. Only two concerns are 1. That they charge R1500 for letter for Lesotho this is the 1st time I ahve been charged this but I gather all firms now do it. 2. Don't like their policy of them filling the tank as we have always filled the tank on arrival back at airport. I did again this time but notice that is till got charge for extra fuel "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
JOHANNESBURG, ZA - Reviewed by NORMAN - 26 November 2018
" Customer attended was very good thanks for being there for me "
" It was good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by STEPHEN - 24 November 2018
" Very good experience "
" Happy to deal with Hertz "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by DANIEL - 22 November 2018
" Good experience with both Auto Europe and Hertz "
" Good hire company "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
JOHANNESBURG, ZA - Reviewed by CARINA - 13 November 2018
" best experience ever with a car rental company "
" as above - very satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by KIM - 08 November 2018
" Would use both AUTOEUROPE and HERTZ again. "
" Car hire desk easy to find and had a quick efficient check in. Car was in very good condition and nice to drive. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by ROBERTO - 07 November 2018
" All good. "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by ROBERT - 05 November 2018
" I would use Hertz again. Better by far than all the cheap offers that are made but work out to be more expensive. "
" Great. One of the easiest car hires I have every made. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
JOHANNESBURG, ZA - Reviewed by ROSEMARY - 01 November 2018
" Always happy to book with yoy! "
" Kindly gave me an upgrade, as a long delay in providing vehicle booked. Not their fault - police roadblock outside rental building. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by JACOBUS - 17 October 2018
" The car fitted our needs perfectly and was a great drive. Thanks! "
" Fantastic experience from start to finish and not a single issue "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by IAN - 16 October 2018
" Very good "
" Very good "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
JOHANNESBURG, ZA - Reviewed by THOMAS - 08 October 2018
" Good all round "
" No issues "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by PAUL - 04 October 2018
" Very satisfied "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by LOUIS - 04 October 2018
" Was a very good price and easy experience. "
" Car was not ready. Had to wait over an hour for a car to be brought from their compound. In the end they gave me a different car to the one they told me about. A customer before me had to take a lower grade car to the one he paid for. My car had some damage on and the usb on the audio system did not work. "
Overall Value: 3 Efficiency of Counter Staff: 7 Expediency of Drop-off: 6 Condition of the Vehicle: 5
JOHANNESBURG, ZA - Reviewed by ELIZE - 05 September 2018
" Smooth "
" Smooth "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by STEPHEN - 13 August 2018
" Smooth and straightforward. "
" No problems - pretty straightforward process. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
JOHANNESBURG, ZA - Reviewed by RUSSELL - 13 August 2018
" From Germany to South Africa we have been happy customers "
" We are repeat customers and have always been satisfied with the service and the vehicles. Great that its fitted with the automatic electronic scanner for the tolls. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by SLUMKO W - 12 August 2018
" Having used Auto Europe, I am in a privilaged position to highly recommend their services. The last 6 to 7 years I've used them has been hassle-free and with efficient services offered. Thanks. Here's to another 6 to 7 years of business with you. "
" Efficient, courteous and do what they promised "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
JOHANNESBURG, ZA - Reviewed by STEVEN - 09 August 2018
" Overall very good "
" Very good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by ADAM - 08 August 2018
" See above "
" Generally very efficient and organised. I was surprised that at drop off they inspected the vehicle and just said all was in order and no paperwork was given. Very quick and simple. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by ISAAC - 23 July 2018
" Very happy. Especially with the zero excess setup and therefore low credit card blocking. "
" Just one point, when I return the car and it's looked over and is ok, I would've liked a receipt or confirmation in my hand that car was returned and in good condition, rather than just being promised that i'll get an email later. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by EVA - 16 July 2018
" The staff is enthusiastic to assist and guide customers. "
" The car was in a satisfactory running condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
JOHANNESBURG, ZA - Reviewed by BLESSING - 14 July 2018
" Fantastic "
" Good car n good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by ANDREW - 15 May 2018
" easy booking process, no issues. "
" Pick up process fast, car clean. Drop off closed on Sunday at 4:30pm had to leave keys in drop box and liaise with staff inside terminal. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by JAMES - 03 May 2015
" I am very pleased with the whole package especially the quality of the service at the JHB airport upon collection. I had to extend the hire period for an extra 30days and wasn't given the option of any special deal and was charged nearly R9000. I thought that after hiring for 68 days before I might be able to receive some bonus for the additional period. "
" See comments placed in the first box . Just got the boxes reversed The service however from Auto Europe was very professional and perfect for my needs and an excellent choice of FIRST CAR RENTAL. "
JOHANNESBURG, ZA - Reviewed by MUKESH - 23 March 2015
" All positive "
" Easy to extend "
JOHANNESBURG, ZA - Reviewed by ROBERT - 16 March 2015
" All aspects of rental went very smoothly. No problems. I hve used Auto Europe for years had have had not problems. "
" Very good service from 1st car rental servise and return "
JOHANNESBURG, ZA - Reviewed by LUKE - 11 March 2015
" I always book with Auto - Europe. The best and easiest place to book a car. "
" The only negative comment I have about First Car Rental is the staff in the office. The queue was outside the office and there was no sense of urgency or trying to work as quickly as possible to please the customers in the queue. Very frustrating after an overnight flight. The car, the staff on collecting and returning the car were superb. Shame about the office staff. "
JOHANNESBURG, ZA - Reviewed by ANTHONY - 24 February 2015
" Very efficient and competitive service provided through an excellent website "
" I am still waiting to hear from them about a chip in the windscreen as this did not occur during my travels but they have said that it is my responsibility. "
JOHANNESBURG, ZA - Reviewed by INGRID - 05 January 2015
" Easy to make a booking on the website. Variety of cars to choose from. Will make use of Auto Europe again in the future. "
" Very good service. Car was upgraded due to them not having my car ready or available. So all good. "
JOHANNESBURG, ZA - Reviewed by ROBERTO - 14 December 2014
" Satisfied customer "
" Friendly service and very helpful "
JOHANNESBURG, ZA - Reviewed by PETER - 14 December 2014
" Auto-Europe once again came up trumps for my 22 day car hire in South Africa - many thanks! "
" Hertz looked after my wife and I extremely well, and a very big thank you to the despatch manager on the collection floor at JHB International Airport, who resolved the initial problem in our favour. You made a huge difference to our holiday - thank you!! "
JOHANNESBURG, ZA - Reviewed by KEITH - 19 November 2014
" A smooth transaction with no problems "
" Smooth transaction, no problems, brand new vehicle "
JOHANNESBURG, ZA - Reviewed by JANNIE - 14 October 2014
" Very good deal! "
" Friendly and efficient service. "
JOHANNESBURG, ZA - Reviewed by GRAHAM - 12 October 2014
" No problems and hard to make any suggestions for improvement. Will definately use Auto Europe again and recommend them to my friends and colleagues. "
" Hertz -- a no nonsense car hire firm that are hard to fault. I would use them again . "
JOHANNESBURG, ZA - Reviewed by BRIAN - 10 October 2014
" Good price and arrangements worked well "
" Excellent service from Budget, a quick and smooth operation. Good fuel policy and easy to pay e-tolls. Would definitely be happy to use Budget again. "
JOHANNESBURG, ZA - Reviewed by JOHN - 07 October 2014
" Good prices, very happy with services offered "
" Satisfied, no complaints, car was ready, clean and had no problems "
JOHANNESBURG, ZA - Reviewed by DIPUO - 10 September 2014
" Affordable +Great service all the way. I would very much recommend Auto Europe to my friends and family. I haven't had any bad experience so far. "
" The service is very efficient in Johannesburg, no fuss,no waiting and the staff are always professional and friendly. "
JOHANNESBURG, ZA - Reviewed by PAUL - 03 September 2014
" Excellent service "
" Excellent service "
JOHANNESBURG, ZA - Reviewed by WELILE - 14 July 2014
" I always find good deals when booking using auto europe "
" second time using Hertz,good service "
JOHANNESBURG, ZA - Reviewed by RAYMOND - 04 July 2014
" Excellent from start to finish "
" Really good and professional "
JOHANNESBURG, ZA - Reviewed by ABDUL SAMAD - 09 May 2014
" Trouble free car hire experiance. No problems encountered. Fantastic service. Will do business with Auto- Europe again. Thanks you "
" Fantastic service from all staff, during collection and at handover back at airport. Thank you budget for a fabulous experiance. "
JOHANNESBURG, ZA - Reviewed by DAVID - 02 April 2014
" Generally very happy with Auto Europe "
" Budget took a swipe of my credit card which they claimed would not be processed as it was only to cover any unpaid tolls etc. However they did take the 2200 rand (£126) immediately and now I will lose the difference on the exchange rate when they supposedly refund me in 7 days. "
JOHANNESBURG, ZA - Reviewed by BARRY - 22 March 2014
" The site, car hire charges and booking process are easy to use and good market value. The service from Portland is especially good. If only the Hertz crews in SA were that helpful, understanding and professional. "
" We prepaid. Hertz raised a second rental charge now in dispute. Left JNB we stopped on the highway to check tyres and wheels as there was noise. Found nothing. Days later we saw the o/s front steel rim had been badly bent out of shape, risking a blow-out. The wheel cover was unmarked, covering the fault. The damage could have been fatal. Both front tyres were worn to the legal limit; the rears were low and in the 2nd of a 5 week hire! The passenger air vent was broken preventing it from being adjusted away from the face making refrig use uncomfortable. We changed the car at CPT. The change-over crews acknowledged the issues but weren't particularly concerned with the wheel or other problems. Surprising for Hertz. Is this a franchise? "
JOHANNESBURG, ZA - Reviewed by ALAN - 09 March 2014
" I have used auto Europe several times and have been very happy with your service. "
" Very unhelpful and argumentative ..... I would not want to use first car rental again I have used them twice now and have had problems both times . When you used Hertz that was excellent and no problems whatsoever . "
JOHANNESBURG, ZA - Reviewed by JONATHAN - 09 March 2014
" I had to amend my booking several times and they never minded at all. They treated me with respect and were very helpful. "
" They gave us an alternative car that suited our requirements better. "
JOHANNESBURG, ZA - Reviewed by DIPUO - 23 January 2014
" Great service, friendly & helpful staff. "
" Great, it's always nice to see friendly faces at home. Wonderful service indeed "
JOHANNESBURG, ZA - Reviewed by ROBERT - 25 November 2013
" Very good deal and excellent service "
" Very helpful and good vehicle "
JOHANNESBURG, ZA - Reviewed by GARRY - 10 November 2013
" Issue-free service. No complaints. "
" Issue-free service. No complaints. Had an almost-new car waiting for us, can't get better than that. "
JOHANNESBURG, ZA - Reviewed by REBECCA - 29 October 2013
" I was really happy with the service I will surely recommend "
JOHANNESBURG, ZA - Reviewed by KARELINE - 26 October 2013
" Cheap and good cars. Value for money "
JOHANNESBURG, ZA - Reviewed by WILLIAM - 02 May 2013
" Best Value and good service "
" Good value Good service Would be good to be upgraded considering I recently rented for three months through AE and Hertz "
JOHANNESBURG, ZA - Reviewed by WILLIAM - 02 May 2013
" Best Value and good service "
" Good value Good service Would be good to be upgraded considering I recently rented for three months through AE and Hertz "
- Home
- Car Hire Destinations
- South Africa
- Johannesburg
- Johannesburg Car Hire Reviews