AUTO EUROPE LARNACA, CYPRUS Car Rental Reviews

LARNACA, CY - Reviewed by FADY - 19 September 2025

" although I sent a claim to auto europe unfortunately without response "

" the counter staff refused to deliver the car because he didn't accept my international driving license although I am a regular customer and since my biometric previous driving license expired in august 2025 and due to the situation in lebanon the only driving license avilable a a certificate along with the international driving license. he refused to refund me and I had to rent another car from another company "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by GABRIELIUS - 19 September 2025

" Sure "

" The car was not starting, barely working, the car key wasn't working, and the check-in desk lady was extremely pushing to upsell absolutely everything she could - very uncomfortable "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by PATRICIA - 16 September 2025

" Brilliant service , very prompt and professional "

" Seamless experience , have used Sixt previously with no issues at all , would highly recommend ! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by STELIOS - 16 September 2025

" All good! "

" fast in and out. nice car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ANDREW ELLIS - 16 September 2025

" Learning experience for us about hiring a car at an airport, hand that the desk was inside the air conditioned airport as it was hot outside waiting for the car. Maybe need to check more options on car selection when booking the car type. "

" They pushed us to upgrade the from the car we had booked to one with apple air play, this was probably a good option to have for the maps, but don't remember being offered this by Auto Europe. The car was well used and nearly every panel had a big scratch on the paintwork. They also wanted us to pay them 65 Euros up front so that we could just leave the car back without us having to fill it up with petrol on return. We declined and found it only took 53 Euros to fill it anyway from empty. "

Value for Money: 5
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 2

LARNACA, CY - Reviewed by YEROLEMOS - 15 September 2025

" Cheapest price and good service. "

" Excellent company using them for the second year in a row "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by GARY - 14 September 2025

" Although it was easy to book, there were a lot of holds for costs added to our credit card when we arrived at desk. "

" Car wasn't ready when we arrived at office even though our flight had been delayed, had 30 min wait whilst being cleaned. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by IAN - 13 September 2025

" 1st class as usual "

" . "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by NICHOLAS - 11 September 2025

" The car I ordered did not come with air conditioning which was crucial for Cyprus weather. I was shocked when I was asked for another 80 euros, as it was not obvious on the booking process . Europcar blamed Auto Europe "

" The car I ordered did not come with air conditioning which was crucial for Cyprus weather. I was shocked when I was asked for another 80 euros, as it was not obvious on the booking process . Europcar blamed Auto Europe "

Value for Money: 1
Efficiency of Counter Staff: 7
Expediency of Drop-off: 1
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by GARY - 10 September 2025

" as above "

" Always very quick to deal with staff very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by COLETTE - 10 September 2025

" the staff at SIXT are always amazing (counter and pick-up). "

" the staff at SIXT are always amazing (counter and pick-up). "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by JULIE - 09 September 2025

" 100% perfect from start to finish "

" Excellent service, brilliant customer service, excellent car, easy pick up and return. Faultless....100% booking with them every time we hire a car. Thanks so much "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by LEE - 09 September 2025

" I use autoeurope regularly and always happy with the service "

" Very professional service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

LARNACA, CY - Reviewed by WAI - 04 September 2025

" I am in process of making complaint- discovered on returned home that I was charged for excess cover when I picked when I was not asked if I needed the Cover which I had already paid for when I booked the rental. I was informed my credit card will be charged/blocked for security including full tank refuel but I discovered when I had notification on return of car only E100 will be returned. We had booked a Citroen Picasso as we are a party of 6 & was initially offered a car with 192000 km on the clock which also looked like it has seen better days. I had to firmly decline the car offered and was then subsequently offered a Nissan Serena. "

" I am in process of making complaint- discovered on returned home that I was charged for excess cover when I picked when I was not asked if I needed the Cover which I had already paid for when I booked the rental. I was informed my credit card will be charged/blocked for security including full tank refuel but I discovered when I had notification on return of car only E100 will be returned. We had booked a Citroen Picasso as we are a party of 6 & was initially offered a car with 192000 km on the clock which also looked like it has seen better days. I had to firmly decline the car offered and was then subsequently offered a Nissan Serena. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 9
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by BRIAN - 03 September 2025

" Very easy very efficient nice car "

" Excellent service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by THEODOSIS - 03 September 2025

" Auto Europe was easy to use and their prices were the cheapest. I also had the car I booked which sometimes does not happen. "

" I have used Sixt many times over a period of years. I like to use them and now is very quick and easy to rent collect a car with Sixt. the only issue is that their cars are now getting very old. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by STEPHEN - 02 September 2025

" I used you a few years ago and then for some reason completely forgot about you and used RentalCars , however comparing pricing and simplicity of booking you are miles ahead.,,, well done "

" Used the company many times . Although not perfect they are still the most reliable and trustworthy "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by ROBERT - 31 August 2025

" As above "

" The car was old air conditioning was very weak stains on the seats creaking on the back when going on rough surfaces "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 3

LARNACA, CY - Reviewed by KAREN - 28 August 2025

" Very good "

" Quick and easy use Sixt all the time "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by JASON - 26 August 2025

" Good service at good price "

" Good experience and would definitely use again "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by NICHOLAS - 26 August 2025

" My voucher clearly stated to freeze €800 which I was ok with. But sixt staff said she would have to physically charge me due to the amount of days, she said auto Europe rules are different. I called auto Europe and even though my voucher clearly states in black and white the rules she said sixt are allowed to change them. Rules are rules and terms and conditions should be abided by not changed when they want to "

" The woman on the counter was rude and abrupt. She was also condescending "

Value for Money: 7
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by LOUIS - 23 August 2025

" Great experience "

" Swift friendly service. The car was in very good condition "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by KAREN - 22 August 2025

" Great staff very helpful and very friendly "

" Very easy to pick up and drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by KEVIN - 20 August 2025

" Best car rental we have used "

" Nice car, quick booking in "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by SAMUEL - 20 August 2025

" The staff at the drop off point were excellent "

" Excellent service with knowledgeable efficient staff providing excellent customer service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ANDREW - 15 August 2025

" As above "

" Considering I paid extra for all inclusive insurance they then requested another 1100euro at the desk. I told them I paid the extra and proved it but they insisted on paying it then he reduced it to 390 euro "

Value for Money: 7
Efficiency of Counter Staff: 3
Expediency of Drop-off: 9
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by CHRISTAKIS - 13 August 2025

" Not the best experience all in all but the replacement vehicle provided to us was excellent and only had 10,000 kms on the clock. "

" The vehicle was provided by Europcar. The first car provided had over 130,000 Kms on the clock and the headlights were not working correctly. This made it unsafe to drive. A replacement car was not provided for another 3 days due to lack of availability. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by DARREN - 12 August 2025

" Welcoming and friendly staff, easy to collect the car , very efficient team "

" Great service , cars and staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by PANAYIOTIS - 11 August 2025

" Easy to site "

" quick, easy and team were great "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by DEAN - 06 August 2025

" Car was a free upgrade although had 94,000 kms so not that fresh. "

" Car upgrade , staff helpful. Car a little tired "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by BALJIT - 04 August 2025

" Booking with Auto Europe was easy but details about exact car and Sat Nav on a phone were not provided and felt like I had paid for more than I got. "

" Booked a VW Golf and on collection at desk was informed that I had booked a series 7 and they had a series 8 which I would need to pay another 10 Euro per day for, my booking clearly showed only VW Golf with no stipulations. I got given an Aqua. Then found SAT Nav was not on the car but instead a phone was supplied with SAT Nav app, nowhere to mount phone and therefore could only put next to gearbox, which meant constantly having to look down. Car was fine but not what was expected and same for Sat Nav on a phone. "

Value for Money: 8
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ANTHONY - 03 August 2025

" I felt coerced into taking and paying for an upgrade. "

" On pickup we found that the type of car that we had reserved (an estate) was not available and were only offered the saloon version. We therefore had to pay an upgrade to accommodate all of our baggage. "

Value for Money: 6
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by RICHARD - 01 August 2025

" The car broke down 45 minutes after pick up when the clutch went. The emergency call out service was swift and I had a replacement car and was back on the road within 1 hour. "

" Nil "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

LARNACA, CY - Reviewed by NICHOLAS - 01 August 2025

" See above. Thanks for the excellent customer service! "

" Excellent! Whole pick up and drop off process was very efficient - just what you need at the beginning and the end of your holiday! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by AMRIK - 29 July 2025

" Great service. "

" Very easy and good service from start to finish "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by IAN - 29 July 2025

" All round good "

" All round good "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by EROULLA - 22 July 2025

" Very good service "

" Polite and helpful staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

LARNACA, CY - Reviewed by LEAH - 22 July 2025

" Worst experience. Contacted the company multiple times via email in the 2 weeks and no replies. The first car I had was barely functioning, the exterior mirror kept falling, how can you give a car that is this dangerous to a visitor? The second car, Apple Car play kept disconnecting so I had to keep pulling over to re connect, the windscreen wipers did not work at all, the passenger window did not open (only opened via drivers side) but it closed normal way. really really disappointing. will make sure no one rents a car from here. will be going to Sixt. "

" Worst experience. Contacted the company multiple times via email in the 2 weeks and no replies. The first car I had was barely functioning, the exterior mirror kept falling, how can you give a car that is this dangerous to a visitor? The second car, Apple Car play kept disconnecting so I had to keep pulling over to re connect, the windscreen wipers did not work at all, the passenger window did not open (only opened via drivers side) but it closed normal way. really really disappointing. will make sure no one rents a car from here. will be going to Sixt. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by MARIOS - 20 July 2025

" No comment "

" Was given a lower class vehicle than booked "

Value for Money: 5
Efficiency of Counter Staff: 4
Expediency of Drop-off: 8
Condition of the Vehicle: 6

LARNACA, CY - Reviewed by LYNNE - 19 July 2025

" Easy to compare prices and companies "

" Always excellent customer service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by GRAHAM - 16 July 2025

" Smooth process from booking to car pick up and return. Great value for money. "

" Staff were all good. Few issues with the vehicle. Tyre pressure monitor kept coming on even after filling with air, windscreen wiper blade was hanging off and air con wasn't working very well. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

LARNACA, CY - Reviewed by RICHARD - 16 July 2025

" As above, you are all one company in my eyes. "

" Usual Scare monger tactics on pick up, had it at Paphos last year with your company also, booked Ford focus or similar and given an absolute battered, high mileage Kia Ceed Elina on drop off was our only positive experience with the company "

Value for Money: 5
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by SAMANTHA - 15 July 2025

" Feel covered by the buy a tank of petrol, felt pressure at airport to accept this, and will pass this information on to any friends, tell them to say no and just take the fill up and return. "

" Feel covered by the buy a tank of petrol, felt pressure at airport to accept this, and will pass this information on to any friends, tell them to say no and just take the fill up and return. "

Value for Money: 5
Efficiency of Counter Staff: 4
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by DAVID - 12 July 2025

" No issues "

" Just a bit pushy at pick up for having the full excess cover. All ready purchased via autoeurope. Car condition; almost 90k miles on clock, lots of marks, & scratches inside & outside. Have had better vehicles. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by STELIOS - 10 July 2025

" Sixt-Old "

" Sixt staff in Cyprus have made it very clear that they have two fleets of cars. Cars for customers that rent directly from them and cars they give to renters who go through a broker (autoeurope for example). Maybe you should let customers know this fact. A better name would be Sixt-Old! "

Value for Money: 6
Efficiency of Counter Staff: 6
Expediency of Drop-off: 9
Condition of the Vehicle: 6

LARNACA, CY - Reviewed by HAROLD - 05 July 2025

" Overall ok but as I wasn't doing much mileage I wasn't too bothered about the age of the car. If I had been doing a lot of touring then it may well have been different. "

" The car was ok. It was 7 years old and certainty some things were not great i.e. the seat belt wouldn't automatically go back, the infotainment system had pixels missing, the car was juddery when pulling away .... "

Value for Money: 6
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 6

LARNACA, CY - Reviewed by GARRY - 04 July 2025

" It was ok "

" Surprised and disappointed that I had to pay for a full tank of fuel at collection. Other than that it was a typical Cyprus hire car - seen better days "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 6

LARNACA, CY - Reviewed by MARIA - 30 June 2025

" as above - I don't trust Sixt other than it is looking to squeeze more money out of customers and does not come acorss as an authentic customer service "

" I landed at 2am, and was seen quickly at the counter, but did not appreciate the sales pitch at that time in the morning, i was told there were two other options for me as the car i had booked was small - for a reason, i was told it wasnt suitable for mountain roads - it was absolutley fine, so this was just a sales pitch. which makes me not trust Sixt going forward. Also i always take out the full insurance for peace of mind, but for some reason, wheels and windscreen were exluded, unless i wanted to pay even more to add these - this is riduculous - to break down and add each element at extra cost - when it used to all be included- i dont know if this is just Sixt, but again, i wont be using again based on this. I was also offered another option to pay a little more to bring the car back on empty as overall the cost is 'cheaper' than me filling the tank up! - Everything led to me not trusting Sixt, and that everything offered was a way to make more money. Having said that the car was great for what i needed "

Value for Money: 7
Efficiency of Counter Staff: 4
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ANNE - 30 June 2025

" Fantastic group, cars are a fairly good standard, just a shame when people hire them and don't report a problem which could be sorted out, and not found until the next person hires it out. Very affordable. "

" Used Sixit for the second time, great staff, always cheery and friendly. On our arrival this time, the first car we got, had a wobbly on the car so we took it back and within 5 mins had another car, which was very efficient. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by PAUL - 27 June 2025

" As above, used Sixt on many occasions and found them to be a good rental company Hopefully just an isolated incident. "

" On collecting/handover of the car the rental representative said there was NO damage to it, on closer inspection i could clearly see there was. I took photos for my records and quizzed him again and he said nothing to worry about as its only minor and wasn't interested in noting the damage or my concerns on a form. On returning the the car it was checked in by a different representative who pointed out the damage underneath the front bumper. Luckily I had the photos to prove this was like it when I picked the car up and he seemed ok with my evidence. It could have been a different story if i hadn't had them. Might be worth warning customers to throughly check before driving off. Seems like double standards. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by PHILIP - 27 June 2025

" Good value, easy to use "

" All good, quick service, no waiting about "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MICHAEL - 26 June 2025

" . "

" . "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MICHAEL - 26 June 2025

" No issues to report, all staff were very friendly and professional. "

" Very smooth and quick to prepare and finish the paperwork, less than 10 mins from the desk to collecting the car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ANTHONY - 25 June 2025

" As above "

" As above "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by CEZAR MIHAI - 23 June 2025

" The experience with Auto Europe was ok, minus the details above. "

" Well even though I made the reservation with full insurance, the Sixt representative told me that the car isn't fully insured. So she offered me an option of aproximately 150 EUROS to pay to have the full insurance with windows and wheels included. I think you should stipulate these things more clear so thta there aren't any misunderstandings. "

Value for Money: 7
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by OLIVER - 23 June 2025

" Good website and good pricing "

" All very easy and efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by PAUL - 21 June 2025

" So expensive for such a poor quality car "

" Very poor car with constant lights on. Uninterested staff "

Value for Money: 6
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 6

LARNACA, CY - Reviewed by STEPHEN - 21 June 2025

" Staff were fine, car was clean but in poor condition without CarPlay or sat nav. Was told I needed to book directly in future to get the better vehicles "

" Car was far from good condition. Offered a better car at a premium. "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 3

LARNACA, CY - Reviewed by KAREN - 21 June 2025

" Still waiting for £100 to be returned to my credit card ! "

" When picking the car up after a long journey it was not a smooth experience. Lots of confusion about extra payments and what they are for - all explained very very quickly . I am still waiting for £100 to be returned to my credit card "

Value for Money: 8
Efficiency of Counter Staff: 6
Expediency of Drop-off: 8
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by IOANNA - 20 June 2025

" As above "

" Very satisfying and kind empathetic staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by PAVLOS - 20 June 2025

" Only slight issue with pax door window control not working and low pressure for one of the tyres. Other than these technical issues everything very good and SIXT service exception! "

" Exceptional, very friendly. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by SPYRIDON - 18 June 2025

" Excellent and prompt service as always "

" Very bad service at the counter. I t took us twice as much (30 minutes) as other customers to finish the registration. Terrible car, not powerful at all it was struggling even on the straight road. The air condition was blowing semi cold air and the tyre pressure warning came on as soon as we left the compount although there was nothing wrong with the tyres. I would totally avoid renting again from Europcar. "

Value for Money: 2
Efficiency of Counter Staff: 2
Expediency of Drop-off: 4
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by JEREMY - 15 June 2025

" Car was not what display on the website when booking Hard sell to get you to upgrade as I didn't looks like I got the old stock Next time I'll pay extra and go with Avis. At least you know what you're getting. "

" Front desk tried very hard to upsell every. Option possible. Got the the car park and the Car was 8 years old with 60km Surged on acceleration, no car play or even USB chargers Not the new Golf that was displayed when booking Problem is you don't know what car you're getting till your outside in the car park and there is nothing the hand over staff will change. So you have the choice of accepting it or going back and and queuing to complain. "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 3

LARNACA, CY - Reviewed by JOHN - 15 June 2025

" Excellent service from start to finish "

" Brilliant team of staff both on collection and also on return of vehicle. Great car. Will use Sixt again at Larnaca that is fir sure. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by GEORGINA - 15 June 2025

" Was not provided with the make and model of the vehicle booked and paid for. "

" Very easy booking process. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ANDREW - 15 June 2025

" Unfortunately you were let down by Europcar. They had no notes that we had insurance etc and kept pushing us to. Purchase theirs! "

" Car provided originally was not equal to what we had booked. Car was not ready and after waiting 15 minutes with the staff not interested at all (especially Pambos who was extremely rude.) a lovely manager (not sur rid her name) came along and sorted a car immediately for us and upgraded us to a an automatic. Without her we would have waited longer and when the car turned up it had dents everywhere! "

Value for Money: 6
Efficiency of Counter Staff: 5
Expediency of Drop-off: 8
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by WAYNE - 14 June 2025

" Very smooth and friendly transition. "

" Very quick and efficient. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MARTIN - 13 June 2025

" AutoEurope's quote was very high. I secured a much better deal on the day with Europcar than the Auto Europe quote. Watch out for this. "

" Europcar were great, especially the check in staff. Return was a bit slower but all in all reasonable enough "

Value for Money: 2
Efficiency of Counter Staff: 10
Expediency of Drop-off: 6
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MARK - 12 June 2025

" Competitive price and good service "

" One of the best in Cyprus "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by COLETTE - 05 June 2025

" CyCarhire are excellent. AutoEurope prices are going up too fast (month by month). "

" Wonderful staff. Great cars. Staff know the car that I like and provide it to me. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ANDREW - 29 May 2025

" Experience was pleasant. "

" Pick up and drop off went very smoothly, vehicle was in very good condition. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ADAM - 28 May 2025

" Excellent service "

" Excellent service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by JOHNATHAN - 27 May 2025

" Extra cost Not expected "

" Cost me £320 euros extra "

Value for Money: 1
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 4

LARNACA, CY - Reviewed by LYNNE - 27 May 2025

" We usually use Sixt due to the excellent service "

" Excellent customer service both at the in airport desk and pick up /drop off point in car park. New car in great condition. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by KENNETH - 26 May 2025

" A/a "

" I've hired cars from Sixt several times over the last 10 years and never had a vehicle I've not been happy with. Excellent value. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by PAUL - 26 May 2025

" Not sure how much of a connection there is between booking agent & car supplier, but it would appear that I have been charged for extra CDW, even though my voucher which was presented at the time, states it was already paid for & included "

" Staff seemed helpful, but on checking my documents, it would appear that I have been charged for extra CDW, even though my voucher which was presented at the time, states it was already paid for & included The vehicle had a few scraps & scratches on it "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by CRISTOS - 26 May 2025

" Good no problems "

" Very money focused, lots of forms, over sold fuel purchase, poor quality of car ie car scratched and dented before pickup. "

Value for Money: 7
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 4

LARNACA, CY - Reviewed by HELEN - 25 May 2025

" Car was a hybrid but no manual left in car to look up simple controls "

" Easy to access at airport "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by RICHARD - 23 May 2025

" I phoned your help line before booking and had a good experience which made me comfortable with going back online to book my car. I will use again but NOT EUROPCAR Thank you "

" when I arrived at the check in desk for Europcar I was asked for 380 deposit plus 73.16 fuel deposit. They wanted me to take out a lot of extra insurance which having already read your paperwork I knew I was covered. When I asked about the GPS they said that they didnt have any. I pointed out that I had booked an upgraded car to have GPS. If I want a new car I would have to pay a large increase. Whn I then went to the car site I was again told that the KIA CEED (2018) did not have GPSAfter approx 25 mins she went to get an old Garmin....Very out of date as when need fuel it took me to 3 petrol stations that had been closed for many years----I asked her to put in the address for our Hotel ( 5star) she said the address did not exist. Not off to a good start. I drove off and very quickly realised that the clutch was absolutely on its last legs _ I am an engineer by trade -- Hopefully this explains my low scores "

Value for Money: 6
Efficiency of Counter Staff: 1
Expediency of Drop-off: 9
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by JENNIFER - 19 May 2025

" Great experience "

" Easy booking, good price and easy collection and return at the airport "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by STEPHEN - 18 May 2025

" See comments above regarding counter staff's hard selling of unnecessary additional insurance "

" Car was fine and the pick up and drop off staff were efficient. However the counter agent was very insistent that we needed to purchase additional insurance, even though we thought we had already purchased this with our original booking. We feel that she took advantage of the late hour and our tiredness to persuade us into purchasing something that we did not need, resulting in almost doubling the cost of our rental. This would put us off using europecar again in the future. "

Value for Money: 5
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by FLORA - 16 May 2025

" Counter staff and collection point took far too long "

" Picking up car took too long then was given an old car that was badly dented and scratched "

Value for Money: 7
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 6

LARNACA, CY - Reviewed by PHIL - 16 May 2025

" Cyprus nice Car hire very stressful "

" The place of pickup from Cyprus airport were the third party and so they had no details of any car insurance so I had to buy new insurance cover to protect myself You owe me 168 Eiro "

Value for Money: 3
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by MAXINE - 15 May 2025

" Couldn't fault it - perfect "

" Great price, service and car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by CHRISTOPHER - 14 May 2025

" Auto Europe site was easy to use and good hire rental rates and companies. Would definitely recommend and will use again. great experience from booking to picking car up. "

" Great service at rental desk. Lisa was excellent and very patient. Only negative, I was expecting fuel to be on basis of pick-up and return full. However, there was a fuel charge and bring car back empty. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by JOY - 14 May 2025

" Although my grievance is actually with Europcar it has made me realise maybe in the future I should pay extra and book direct with a car hire company not an agent like you. "

" I was thoroughly conned by the member of staff into paying a 100 euro deposit for a key and 61.61 euros plus VAT totaling 192.32 which I was assured would be returned in full when I dropped the car off full of petrol. The money was actually for an excess insurance which we had not agreed to and I only received £41.18 back for petrol. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 6
Condition of the Vehicle: 6

LARNACA, CY - Reviewed by DEBORAH - 12 May 2025

" Definitely recommend "

" Super reception in Larnaca by Andreas and the rest of staff. Quick, efficient in pick up and drop off. Brilliant team. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by CHRISTINE - 10 May 2025

" Auto Europe good value for money "

" Desk in Airport staff very helpful Returning my car staff to busy talking to each other and messing around while I had to stand and wait. Some people would have moaned at them but I'm not rude to people.Perhaps I should of "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by PANTELAKIS - 09 May 2025

" No other comment to make "

" Slightly more expensive than I budgeted for. But received car I expected. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by COLETTE - 08 May 2025

" I book with Auto Europe as I love dealing with Sixt at LCA Airport. The staff are always wonderful (counter, pick-up and drop off). "

" The staff at Sixt at LCA Airport are wonderful. Despite the uncivilised times my flights land and flight delays, I am always greeted with a big smile as I approach the desk. The same service levels apply to car pick-up and drop off. Also, although I always get great cars, this last one was exceptional. Thank you. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by THOMAS - 08 May 2025

" Everything was very smooth and efficient. "

" Everything was be my smooth and efficient. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by PHINEAS - 02 May 2025

" Feel ripped off and annoyed. "

" Slow, tricky, angry customers, and hired a car with 100,000 on the clock, with all the squeals and squeaks to go with. Really poor all round. "

Value for Money: 2
Efficiency of Counter Staff: 4
Expediency of Drop-off: 8
Condition of the Vehicle: 2

LARNACA, CY - Reviewed by IGOR - 01 May 2025

" Was ok overall "

" We werr told we were upgraded, but the car we were given seems to be the worse car available "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by STEPHEN - 01 May 2025

" Very happy customer "

" Great customer service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ANDREW - 30 April 2025

" Car chosen stated it is large enough for 3 suit cases, the car provided only squeezed 2 in the boot making for a cramped drive. "

" Good "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by NEAL - 29 April 2025

" I am not one to often give feedback, but credit where's it is due...auto Europe and sixt worked brilliantly for care hire out of Limassol in Cyprus. All incredibly convenient and the best price by some margin even with full excess waiver included, thank you! "

" I am not one to often give feedback, but credit where's it is due...auto Europe and sixt worked brilliantly for care hire out of Limassol in Cyprus. All incredibly convenient and the best price by some margin even with full excess waiver included, thank you! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by STELIOS - 28 April 2025

" Always get fobbed off with older models - which seems crazy if choosing sixt. "

" Always get fobbed off with older models - which seems crazy if choosing sixt. "

Value for Money: 4
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 2

LARNACA, CY - Reviewed by PETROS - 24 April 2025

" Overall positive "

" A couple of points I was not particularly satisfied with: - At the counter, I was asked persistently to provide the address where I would be staying in Cyprus. I had not been notified in advance of this requirement and therefore was not prepared to provide this information to EUROPCAR as I thought it was over and above the standard information required for car rentals. However, I ended up providing it as I felt under duress when the agent said they would deny me the car hire. Of note, I've been renting cars in LCA over many years (including with europcar) and this was first time I experienced this situation. - At the pickup, I noticed that car was quite old - it had a registration plate of 2019 - when most rental cars are much newer than that; it also had high mileage. At the pickup, I also noticed that the parcel shelf in the car boot was missing so I voiced concern to the agent about possible break-in for luggage theft, but I was informed that they didn't have one to provide and was told that I shouldn't have a problem with the parcel shelf missing because the windows were tinted. Of note, although I understand that it's possible to be allocated another car make/model in the same class/category, I was not particularly pleased that I could not get a Ford Fiesta as specified in my booking; I found Mitsubishi Mirage not to have the same robust feeling as a Ford Fiesta, particularly when driving on a motorway. "

Value for Money: 7
Efficiency of Counter Staff: 4
Expediency of Drop-off: 9
Condition of the Vehicle: 6

LARNACA, CY - Reviewed by VICTORIA - 23 April 2025

" Great value. Good communication. Very pleased with the whole process! "

" Simple, smooth process! Staff efficient. Car in good condition. No complaints at all! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by THEODORE - 23 April 2025

" Overall my experience was good apart from the airport incident described above. "

" My overall experience with you was good. However, I had a problem trying to fill my car at the airport garage. The garage did not accept my bank card and when I used cash instead it gobbled that up too without a drop of petrol. This should not happen. I also visited another self service garage on Cyprus and even with help from a Cypriot lady we could not work out how to use the pump (the lady could read greek). It would be helpful if you could provide some guidance on how to use self-service garages on Cyprus. It should be straightforward but it is not. In Scotland it is easy. You insert your card, then type you pin and your ready to go. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by DAVID - 22 April 2025

" Easy booking, pick-up and return. "

" Easy booking, pick-up and return. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by DILAL - 21 April 2025

" Great, straight forward experience. Will use again "

" Very good, smooth experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by DEAN - 21 April 2025

" Slight issue with catalyst warning light. Agent cleared the issue. "

" Simple pick up and return "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by KAREN - 19 April 2025

" Great price, excellent customer service "

" Excellent customer service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by LEE - 18 April 2025

" I use auto europe very regularly and are overall happy "

" Europcar are a good professional company but the car suppled was not good, lots of problems getting into gear and the seatbelts were very hard to lock together. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 4

LARNACA, CY - Reviewed by GURINDER - 16 April 2025

" Easy pick up but as the flight arrived early the vehicle I requested was not available "

" Sixt experience was excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ANDREW - 16 April 2025

" Very professional as always "

" Excellent service as usual with a smile and very helpful all staff at the counter on return and on pick up "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by GARY - 15 April 2025

" fadrg "

" bycf "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by DAVID - 14 April 2025

" Excellent "

" Very Good and helpful "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by PHILIP - 09 April 2025

" I was very disappointed that the staff member in Cyprus office would not take car deposit from my debit card and as a consequence I was sold a £290 insurance policy which was an additonal expense. "

" I was very disappointed that the staff member in Cyprus office would not take car deposit from my debit card and as a consequence I was sold a £290 insurance policy which was an additonal expense. "

Value for Money: 5
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by COLETTE - 09 April 2025

" Quick and easy to book. Plus I always get excellent service from cycarhire (Sixt) staff. "

" The airport staff are always wonderful and the cars are great too. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by STAVROS - 08 April 2025

" Great company and fantastic after sales service.If you have any issues phenomenal after sales service "

" Very quick came to the office, which is right outside. Customs done all the paperwork upstairs, cross the road car park, their car already waiting, check the car photographs was on my way, fantastic service would thoroughly recommend this company. We use them again and again "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by RICHARD - 04 April 2025

" The lady at the checkin desk was friendly and helpful "

" Efficient smooth process "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ANTHONY - 03 April 2025

" First class highly recommend "

" Could not fault car and staff excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by PAUL - 02 April 2025

" Very easy to book with and good value "

" Excellent service and cars are clean "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by GEORGE - 02 April 2025

" Car clean and well maintained "

" Fast and efficient pick up and drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by LEE - 27 March 2025

" Very professional experience "

" Very professional "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by ANDREW - 22 March 2025

" Would have scored higher, but the disappointment about having to pay €100 at time of car collection was very annoying, as Sixt claimed to not have any info about what cover we had already paid for !! Not happy ! "

" The staff were fried,y and efficient, however we were informed that whilst they did have our full names, passport details, full addresses, credit card info, AutoEurope booking form, terms of our hire, etc..etc.. they claimed they had no information whatsoever about the insurance we had taken out ??? As a result, we were 'persuaded' to pay an additional €100 for extra insurance ! Very, very unhappy about that ! "

Value for Money: 7
Efficiency of Counter Staff: 6
Expediency of Drop-off: 9
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by ANDREW - 21 March 2025

" No problem, all went smooth "

" Very happy with the service use you guys regular nearly every month off to Cyprus. They keep offering me different deals over there but I'm old school rather sick to what I know. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by PRODROMOS - 16 March 2025

" Very quick pick up and drop off "

" Very efficient service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by ROBIN - 16 March 2025

" Straightforward and no fuss "

" Quick and easy pickup with no fuss. Likewise the return. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by COLETTE - 12 March 2025

" The staff at Sixt are an absolute gem - therefore I keep coming back. If only AutoEurope would pass on my flight details to them (as my BA flights are never on time). Staff do not complain. "

" The staff at Sixt are an absolute gem. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ALEXANDROS - 10 March 2025

" Excellent car. "

" Very happy with car hire. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by GARY - 09 March 2025

" staff are great they do not pressure you "

" excellent service as always "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by KAY - 06 March 2025

" As comment 3 really. Please clarify the insurance charges. They are not great... "

" Whilst I upgraded the insurance to ensure I was fully covered, I was informed by Sixt in Cyprus that I wasn't and purchased another 12E per day (£42.10) which I wasn't actually sure was needed, but told I had no cover by the counter staff, so not sure why Auto Europe also charged me for an upgrade. Not too happy about this lack of clarification and if I hired a car again I wouldn't pay for the initial upgrade with AutoEurope....Drop off was very efficient "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by AVI - 21 February 2025

" Generally good experience, very helpful stuff. "

" Missing parcel shelves so we could not leave anything in the boot, reverse gear sometimes not engaging. Generally the car drove like a donkey, but hay what one can expect for this money You pay peanuts you get monkeys. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by ROLAND - 20 February 2025

" See above everything else was good "

" The car was perfect, the only disappointment being charged extra for being over 70 years of age 5.25 Euro's per day. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by PANAYIOTIS - 19 February 2025

" I've would of given you a better rating but the service I received at the counter was not what I needed after a 4 and half hour journey, of him telling Auto Europe got wrong and I had to pay, which I did under duress "

" The man at the counter first wanted me to upgrade and I said no but he kept on trying to get me to upgrade. Then he would not except that I opted on your site to collect the vehicle a with full tank of fuel and return it full, so he charged me 70 euros and take the vehicle back empty, even the collection guys found this strange. "

Value for Money: 7
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by LEE - 17 February 2025

" Very easy happy experience "

" Very professional service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by JOHN - 15 February 2025

" Good "

" Helpful "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by AMBIKA - 14 February 2025

" see above. "

" really really good except when I called the emergency number to ask about extending the car. that lady was very rude and I went with another company. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by PRODROMOS - 13 February 2025

" Good service the car wos very good back on time with no problems "

" Very good very easy "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by PAVLOS - 03 February 2025

" Straightforward and easy to deal with. "

" Seamless and easy esp after a tiring flight. Staff extremely friendly and helpful. Faultless experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by STELIOS - 16 January 2025

" All good "

" All good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by DERRICK JOHN - 09 January 2025

" mixed feelings about this. definitely would have queried the car being a Picanto and not being able to fit our suitcases in it if the office had been open on collection. not happy with the gears on it felt like car needed a good service. not impressed we had extra charges applied with out us knowing, however the initial price was very good. "

" arrived early hours of morning. added a driver another driver which was easy. tired so didn't really take on board everything member of staff was explaining, paid for extra driver and the fuel (which i didn't want to as i always fill up on return). collected car which was tiny Picanto. we had booked a Renault clio to hold 2 suitcases, this car only held 1 so had to travel to kapparis late at night with the passengers in the rear having a suitcase on their laps. 3rd gear was sticking on the vehicle which we did report on return. in the morning we videoed the car and also looked at the email of the signed agreement. noticed and extra charge 80.67 euros for 0 excess which none of us remember asking for or agreeing to. have emailed about this and no response has been received. "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by DEAN - 03 January 2025

" Hard work trying to explain already had cow with yourselves sixt didn't make it easy . "

" So I was told I had to prepay fuel at the counter of approx €85 and then was told again at the counterI had to bring car back full of petrol I questioned this and was told oh yes you bring it back empty! When I brought the car back I was questioned why I had not filled it up! Felt like a scam ! "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by BEN - 01 January 2025

" While CYCARHIRE excels in service quality and vehicle condition, there is a notable need for improvement in the speed of deposit returns. Prompt processing of deposits would enhance customer satisfaction significantly "

" While CYCARHIRE excels in service quality and vehicle condition, there is a notable need for improvement in the speed of deposit returns. Prompt processing of deposits would enhance customer satisfaction significantly. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MATTHEW - 01 January 2025

" Very satisfies and will be using again inbthe future. "

" Excellent, best company for booking hire vehicles. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by COLETTE - 31 December 2024

" Autoeurope has a great local partnership who deliver excellent service. "

" The staff are always lovely. Fast and efficient. The cars are great. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by PINHAS PETER - 09 December 2024

" Staff were pleasant and polite "

" was very happy with the service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by LEE - 07 December 2024

" Nice professional staff and service "

" Very good experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by COLETTE - 05 December 2024

" The staff at the Sixt counter at LCA Airport are fabulous. Always welcoming, friendly and accommodating as well as patient/understanding that my flights are ALWAYS delayed. "

" The staff at the Sixt counter at LCA Airport are fabulous. Always welcoming, friendly and accommodating as well as patient/understanding that my flights are ALWAYS delayed. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by SUKHDEV - 29 November 2024

" Very good value for money will use again "

" Required more people at the pick service desk to reduce wait times. "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by MARTIN - 28 November 2024

" See comments above. First class. "

" Excellent service. Collection and drop off was and is consistently first class in both speed but also the engaging staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ANTHONY - 27 November 2024

" All good "

" Alex is a legend. Made returning the car very quick and easy! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by GEORGE - 25 November 2024

" Upon arrival to Cyprus, AE were nowhere to be found. I checked with all the car hire companies there, and nobody knew who you were until I found Goldcar. They told me that I had to call AE and get a voucher number, so I had to call the UK and get the number. Also, your emails did not mention the association with Goldcar. I wasted half an hour going up and down in the rain to find out who the company was. Also, Goldcar informed me that the extra insurance money I had paid was null and void because they did nor recognise it. All-in-all, I will never use your company again. "

" Upon arrival to Cyprus, AE were nowhere to be found. I checked with all the car hire companies there, and nobody knew who you were until I found Goldcar. They told me that I had to call AE and get a voucher number, so I had to call the UK and get the number. Also, your emails did not mention the association with Goldcar. I wasted half an hour going up and down in the rain to find out who the company was. Also, Goldcar informed me that the extra insurance money I had paid was null and void because they did nor recognise it. All-in-all, I will never use your company again. "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 1
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by GEORGINA - 22 November 2024

" Effortless. "

" Effortless. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by PAUL - 17 November 2024

" No one likes being had, and it spoilt my holiday knowing I had paid twice for the all inclusive policy... Auto Europe really should address this. "

" When I booked a car through auto Europe, I bought the all inclusive insurance package. Yet when I arrived to pick up the car from Europcar, I was told I hadn't... I pointed out I had, and they said absolutely not, lending me to buy the inclusive policy again. This as become a very expensive car hire indeed.. the worst yet. "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by HEATHER - 17 November 2024

" Always rent from autoeurope.co.uk across the world and always find services more than adequate "

" Great experience with cycarhire friendly staff and overall good condition vehicle. Sign posting for return was a little confusing but managed to get back to where we needed to be "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by MARK - 12 November 2024

" See above "

" Lady at reception at airport, Sixt, a bit off, otherwise everything went fine. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 6

LARNACA, CY - Reviewed by HAROLD - 10 November 2024

" Overall once we got the car changed all was good "

" Car had a clutch problem. They changed the car out but was disappointed that I had to take the car back to the airport as opposed to SIXT bringing me another car. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 4

LARNACA, CY - Reviewed by PAUL - 07 November 2024

" Excellent service and staff "

" It's easy and the guy from the desk very helpful and polite, definitely we will book again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MANDEEP - 05 November 2024

" When I querried the list of extra items on the documnet I was asked to sign, I was told they were only there listing what I had already paid for and that I was signing to agree to the pre-autorisation. Upon returing to the UK I have been charged, twice, for insurance as I already had taken it out with you when I booked the vehicle. This type of practice dispalys a total lack of integrity and I feel is very dishonest. I have asked autoeurope to help but all they have done is sent me the signed agreement. This is not helpful, in the least. "

" When I querried the list of extra items on the documnet I was asked to sign, I was told they were only there listing what I had already paid for and that I was signing to agree to the pre-autorisation. Upon returing to the UK I have been charged, twice, for insurance as I already had taken it out with you when I booked the vehicle. This type of practice dispalys a total lack of integrity and I feel is very dishonest. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by JONATHAN - 01 November 2024

" Car in poor condition "

" Car was knackered. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 3

LARNACA, CY - Reviewed by PHILIP - 30 October 2024

" Usually the best value of several suppliers, no issues "

" Hard to fault, all seamless and quick handover and return, up to the usual standard "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by JAMES - 28 October 2024

" Terrible experience "

" I wasn't able to pick the car up and gave 24 hours notice however Auto Europe was completely inflexible and wouldn't even offer a credit to be used at a later time "

Value for Money: 1
Efficiency of Counter Staff: 10
Expediency of Drop-off: 1
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by ANDREW - 27 October 2024

" Excellent "

" Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by DAWN - 27 October 2024

" Smooth transaction helpfully staff "

" Great friendly staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by PAUL - 23 October 2024

" Very quick service at Airport and was away in car within 15 mins of arriving at desk. "

" Only issue was car engine sounded like it was going to break down at any point - noisy and rattling. Luckily I only used car for short distances. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by ANGELOS - 22 October 2024

" great prices "

" very easy brilliant staff at sixt counter "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ADAM - 21 October 2024

" Very straightforward "

" Very straightforward "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by RUSSELL - 19 October 2024

" Simply the best experience in car hire i have had. "

" I have been using car hire in cyprus for over twenty years i can honestly say this is the best most professional company i have ever used. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ALAN - 17 October 2024

" Nothing further to add "

" Given a very tired little car with an annoying alarm that went off repeatedly telling me I was going too fast even when I was within the speed limit. "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 5

LARNACA, CY - Reviewed by DAVID - 16 October 2024

" Worst experience ever!! No customer service, no compassion, no common sense!! "

" I unfortunately lost my wallet getting into the airplane on the way to Cyprus and couldn't find it. It contained my drivers licence card. When I arrived at the sixt desk they told me they couldn't give me a car even though I had all of my details that I could show them on the UK DVLA website. I also rented a car from you the previous week at the same airport with the same desk and they were able to find those details but they still wouldn't give me a car because I didn't have a drivers licence card. It was bad enough and stressful enough that I lost all of my cash and cards and to top it off, they refused to help. I had to spend hours waiting around trying to find a way of getting to my destination with no help or compassion from your team despite them having all of my details. Furious with your poor customer service and lack of help or compassion. I will never use your company again. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by NIKK - 14 October 2024

" Decent enough and cheap so did the job. Returned and fuel recreated immediately "

" Car was scratched and holes in bumper on pick up but didn't affect performance "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by ANGELA - 14 October 2024

" Easy pick up and drop off. Had a problem with the car, very easy to exchange. Only complaint is trying to call from a smart phone does not allow connect I had to borrow another phone to connect. "

" the best car hire experience thus far. Well done "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by DAVID - 14 October 2024

" The experience was good other than the car was dated "

" Everytning was great other than the car was little bit dated. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by STEVEN - 12 October 2024

" I would definitely recommend Cycarhire to friends, family members, colleagues etc simply because of the reasons I've already stated. "

" Booked with Cycarhire in the past and received professional and efficient service from both reception staff and staff at the pick up/collection kiosk. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by JEAN - 11 October 2024

" My car was not ready despite pre booking but otherwise everything was fine. "

" My car was not ready despite pre booking but otherwise everything was fine. "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by BRIAN - 10 October 2024

" as above "

" car developed a slow puncture in one of the tyres. Took it to the Protarus office and was told I would have to take it to the tyre repair shop 20 mins away and get it repaired myself. Was not impressed with this level of service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by HOWARD - 10 October 2024

" No issues to report. Great service. "

" Great service from Auto Europe and Sixt, but the condition of the hire vehicle was average - mechanically it felt very tired. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

LARNACA, CY - Reviewed by DAMIEN - 09 October 2024

" Only issue with auto Europe was I wanted to have sixt insurance and you don't offer that. So I have to buy it on arrival. I don't want your insurance and claim it back. "

" The vehicle provided was below any good standard. Covered in scratches and had a serious flat spot when accelerating off. Almost dangerous. Luckily I just needed to get from and to the airport but it is without a doubt, the worst car I've ever hired. Possibly ever driven. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by MARK - 08 October 2024

" Didn't get the car I expected. If I had known that I was going to get such a poor car, I would have gone elsewhere. "

" I rented a car described as a Focus or equivalent. I received an old Kia Ceed which was high mileage and had several faults. The only cars available at the pick up were Kias - if I had known this, I would have gone elsewhere. This feels like false advertising. "

Value for Money: 5
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 2

LARNACA, CY - Reviewed by GEORGE - 07 October 2024

" The issue with Auto Euro is that when I booked it through skyscanner, the age suggested was up to 75 years old. However, when I arrived at the desk, I was asked to pay €17 euros extra due to the age of myself being over 69, something which it was totally unacceptable to me and where I shall be talking to Auto Europe soon to clarify this and asking for a refund. "

" Pick up and delivery of the car and staff was excellent but although the car's condition was good and I would give it 10, regrettably was engine was not to the standard as one would expect from an automatic car and I would give it a score of 7. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by RALPH - 07 October 2024

" Very good "

" Very good "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MARINA - 05 October 2024

" Very straightforward booking process and good value "

" Good value "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by CHRIS - 05 October 2024

" All good "

" All good bravo "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by NEIL - 05 October 2024

" Collection was easy Drop off was easy BUT as I said sixt trying to sell ins when I had already bought with you was not right "

" Only complaint is I took the insurance option with you And when I went to collect keys at sixt they insisted I take there ins which was €120 extra ( I didn't take there ins ) but it was a bit stressful with them trying to put pressure on me to buy ins "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by ANDREW - 04 October 2024

" Very good "

" SIXT staff at Larnaca were exceptionally helpful. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by CAROLYN - 03 October 2024

" Had no contact number for when we queued in passport area for over an hour at Larnaca. Airport. Sixt telephone line was closed but fortunately counter was still open. "

" Only negative comment would be queued for 15 mins before counter "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by PETER - 03 October 2024

" I always use AutoEurope Excellent service really competitive and hassle free "

" Everything went smoothly and no issues Had a nearly new Toyota Corolla Hybrid which was excellent Great service and value "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by GARY - 03 October 2024

" easy to book easy collection great service "

" excellent service as always "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by DAVID - 27 September 2024

" No more need be said, other than one to forget and not repeat... "

" 90 minute wait at the desk for collection, one person on, eventually got away at about 3:30am... Poor car, very old, wheel wobble at the speed limit, tired performance, USB port so worn out it wouldnt hold a cable to connect satnav All in all pretty appalling "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by MARK - 27 September 2024

" Good prices, great communication and swift service. Don't need to go searching anymore. "

" We use Sixt regularly through Auto Europe and wouldn't want to go anywhere else now. Always reliable, always friendly and great service. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by JAKE - 24 September 2024

" Great service. "

" Great service from Europcar, was upgraded free of charge to a higher spec vehicle. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by SHARON - 22 September 2024

" Had a great experience no problems "

" Had a good experience staff very good and explained everything "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by MATTHEW - 22 September 2024

" Good car Very friendly staff "

" Good Car Very friendly staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by TRACEY - 22 September 2024

" Bad experience with local company would deter me from using again. "

" Returned car after visiting the fuel station near airport asked for it to be full, didn't register full in car so attendant put finger in & said full, explained this to attendant at Sixt who we returned car to said no problem, but still had money taken out my account for fuel days later!! Car was also dirty when we picked up offered another car but did not want to wait as 1am in morning & just wanted to get to my house. Will not use again. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by JOHN - 21 September 2024

" No issues with your booking system thankyou "

" Overall I am satisfied, however, i must point out that on collection at the counter I was offered an upgrade on the car and being tired I didnt question it and was charged another €45 and also asked to Increase the protection of the excess which I was sure I had already paid for with yourselves. All in all an additional £181 paid at the Sixt counter. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by GEORGE - 19 September 2024

" Booking on-line was straight forward. The sixt agent at the airport was very abrupt and dismissive when I queried the €1100 charge against my card as I had paid extra for full insurance. She offered no explanation as to how my excess would be covered in the event of damage to the vehicle. You really need to make it clear to your customers as to how this works. "

" Booking on-line was straight forward. The sixt agent at the airport was very abrupt and dismissive when I queried the €1100 charge against my card as I had paid extra for full insurance. She offered no explanation as to how my excess would be covered in the event of damage to the vehicle. You really need to make it clear to your customers as to how this works. "

Value for Money: 10
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by MICHELLE - 17 September 2024

" Great start to the holiday "

" Quick and easy at the airport.staff were friendly and helpful. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by MARK - 17 September 2024

" Good selection of offers from reputable hire companies at competitive prices. Whole process was problem free. Great. "

" Great counter staff, quick service and easy handover. The car itself was much older than I would expect from Sixt. No bluetooth or USB connection which is expected these days in a Golf category car. Fundamentally (and being a Golf) the car was fine and drove perfectly with body wear and tear commensurate with it's years as a hire car. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

LARNACA, CY - Reviewed by GINA - 16 September 2024

" Overall you guys are really good. I've booked with you many times over the years. The car looked good but didn't drive very well and was not in a great condition but as I only needed to run around Larnaca and not go anywhere far it was fine for me. I think that it may be that I paid for excess insurance and they didn't may have given me that on purpose as I would not be responsible for paying the excess or anything else if something happened. If that is the case that's really not good. But this is just what I was thinking as whenever I pay for excess insurance at the counter I always get a not so good car whereas when I don't I always get a perfect car. Strange "

" Overall you guys are really good. I've booked with you many times over the years. The car looked good but didn't drive very well and was not in a great condition but as I only needed to run around Larnaca and not go anywhere far it was fine for me. I think that it may be that I paid for excess insurance and they didn't may have given me that on purpose as I would not be responsible for paying the excess or anything else if something happened. If that is the case that's really not good. But this is just what I was thinking as whenever I pay for excess insurance at the counter I always get a not so good car whereas when I don't I always get a perfect car. Strange "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 3

LARNACA, CY - Reviewed by ALEX - 16 September 2024

" Booking is smooth but service lacks if you hot problems. "

" Dreadful service. OK, my driving licence has expired 2 months ago which I hadn't noticed but renewed right away online which allows me to drive with continuity. The staff member was totally uninterested and unhelpful. I was stranded at the airport. I could legally drive by all means. I hire a car in resort after getting a taxi to the resort. And yes I used my licence and provided proof of legality. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by MICHAEL - 15 September 2024

" See above . Car good but counter service appalling "

" The car was excellent but the counter service lady at the airport desk was not good. She took a very long time to serve people - we waited over 45mins to be served . This needs to be made more efficient as queuing in the early hours after a long flight is not really acceptable. She took so long as she constantly tried to up sell people in the queue and would g take no for an answer. However whe. We eventually got to our car the man there was very efficient and polite . "

Value for Money: 10
Efficiency of Counter Staff: 2
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by WILLIAM - 15 September 2024

" Easy booking experience, no issues at all "

" The car had quite a few superficial marks/damage on the car but the interior and driving experience was excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by STELIOS - 14 September 2024

" Many good years "

" All okay "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 3

LARNACA, CY - Reviewed by CHRISTOPHER - 12 September 2024

" Easy to book and good value. Would highly recommend "

" Car as booked, easy pick up and drop off. Would definitely use again "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by PHILIP - 08 September 2024

" Very good value, loved the collection within the terminal and not off site "

" Positives - Quality car (VW) Collection from within the Airport. No real queue at rental desk. Easy and quick drop off with staff on hand Negatives - Very large deposit required if you do not take their extra insurance at the desk. High cost for an additional driver. Could not add a driver during rental. I was told it had to be at the start or not at all. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by JULIE - 08 September 2024

" Car was with Sixt at Larnaca airport. "

" The car was Not in the group I had booked. It was not safe, had spongy brakes, made various noises when driving. Also had a flat battery twice, first time having to wait 4 hours in a car park that closed, so alone and dark!! Arrived at 1am, said was sent to completely wrong location, No office anyone any where near where I was staying, never ever again "

Value for Money: 2
Efficiency of Counter Staff: 4
Expediency of Drop-off: 8
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by ANDREW - 05 September 2024

" The auto europe experience was good up to the part I printed out the voucher where it said NO a/c, when hiring a car from Larnaca. At no point in the choosing of the car and paying for it did it say no a/c. When I went back to choosing another car they all say with a/c, so assumed it was a typo error as who would rent you a car from Larnaca that doesn't have a/c. So I put it down to a scam where they wheel out a clapped out car that has a/c and you can't really complain about it. Wont be using either auto europe or europcar again. "

" The car options on auto europe all have a/c as an option when hiring a car from Europcar at Larnaca. But on the voucher after paying it said the car was a compact car with NO a/c. Europcar, out of the goodness of their hearts then gave me the oldest, most scratched worn out car they had but it had a/c. They took me along a whole line of brand new Kia Ceeds and Stonics to give me a small Kia Rio that had done 101000kms. They insisted it was a compact but it was way smaller than the Nissan Note I thought I was hiring. I will not be renting with auto europe or europcar car again. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 3

LARNACA, CY - Reviewed by WILLIAM - 01 September 2024

" Same comments as above "

" I have booked before using autoeurope, and always book automatics. This time it was a manual. I must have made a mistake, not like me. Can a final order of tge carnot include full details including manual or auto before making payment. Online the fufference was around 6,7 euros, at tge sirport cost me 49 euros. "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by STEVEN - 01 September 2024

" Really well organised and both staff and car were very good "

" Absolutely perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by DIANE - 01 September 2024

" Very helpful "

" Staff very efficient, helpful and pleasant. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ELENA - 27 August 2024

" Smooth, quick and easy "

" Experience was good, although it was confusing that Cycarhire are part of Sixt. I got a really good deal and the car was adequate for what I needed. Sadly the rates for this car hire company are no longer competitive so probably won't book with them again. "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 6

LARNACA, CY - Reviewed by DAVID - 25 August 2024

" All in all very friendly just the wait at the airport desk "

" We where waiting a long time at the desk due to the length of the queue which was not very good after a long flight "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by LUCA - 25 August 2024

" Very smooth and efficient "

" Efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by CHRIS - 25 August 2024

" Sixt office upgraded my car size to one above but car upgraded too was in poor condition with scratches and dents across vehicle. Vehicle was of poor quality too "

" Not much involvement with Cy Carhire so can't offer much comment. "

Value for Money: 5
Efficiency of Counter Staff: 7
Expediency of Drop-off: 9
Condition of the Vehicle: 4

LARNACA, CY - Reviewed by GLENN - 23 August 2024

" as above comments "

" We were directed to the SIXT Airport collection point, the staff were very rued and not very helpful, just what you need at 10.30pm after a 5 hr flight + delays. The car we booked was not what we got as we got the SIMILAR option noted on the booking form. Collected the car from the Airport parking lot and again the staff were not very polite, they looked to be stressed . Car had a smell of cigarette smoke BUT other than that it was very clean / washed & drove well. On car return staff were friendly & helpful and super fast ! Would recommend to friends / family but would warn them of the no frills attitude on picking the car up. "

Value for Money: 9
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by GIANCARLO - 22 August 2024

" Great "

" Great "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by CHARALAMBOS - 20 August 2024

" No problems as always , quick and easy pick up and drop off , car always as described or better "

" No problems as always , quick and easy pick up and drop off , car always as described or better "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by NICHOLAS - 20 August 2024

" Booking was easy, but my comments above about the hire remain "

" I believe I hired a Skoda Octavia to fit me and my family plus luggage but upon arrival I was offered a VW Golf, which was clearly never going to fit us. So I was forced to pay another €400 to upgrade to a VW Passat. I can't help but think this was done on purpose to force sell an upgrade as they knew there was 4 of us travelling. "

Value for Money: 1
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by CHRISTOS - 16 August 2024

" As above "

" The clutch on the vehicle felt like it was going to go at any time. The vehicle itself had a tatty exterior that I did not expect from Sixt. "

Value for Money: 3
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 2

LARNACA, CY - Reviewed by MICHAEL - 15 August 2024

" The booking asked if we were leaving the island (Cyprus) - we weren't, but at the collection it was pointed out that the insurance was not valid in Northern Cyprus. Either the question about Cyprus needs to be more specific or insurance needs to be valid. "

" Collection and return were good "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by RICHARD - 13 August 2024

" Great experience and friendly staff "

" Great service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ANDREW - 11 August 2024

" Excellent "

" Excellent experience have used CY hire twice now. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by DEAN - 10 August 2024

" Good car with excellent customer service "

" Easy and fuss free . "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by PETER - 10 August 2024

" Good value for money other than not the car as per the Voucher. Also I had to pay an age supplement which again is against EU law ie Age discrimination "

" Only issue my Voucher stated Nissan Note or similar and Sixt provided me with Toyota Vitz informing me the a Nissan Note would be additional cost This should not happen as it is misrepresentation "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by EFTHEMIOS - 09 August 2024

" Good "

" Good. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by ALEXANDER - 09 August 2024

" Easy to use and clear website. Competitive prices. "

" All very positive and professional "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ROBERT - 06 August 2024

" Easy and friendly. No fuss "

" Easy and friendly "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MARK - 04 August 2024

" We've used Auto Europe several times now and will continue to do so. Good value, easy booking. "

" We've had cars from Sixt several times and this was easily the worst car of them all. No power, awful squeaking and locking brakes. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 4

LARNACA, CY - Reviewed by CHRISTAKIS - 31 July 2024

" Brand new vehicle and both the pick up and drop off were excellent. "

" Excellent experience. We were given a new car in excellent condition with only about 2,000 miles on the clock. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by KEVIN - 31 July 2024

" Easy to book, easy to collect car, easy to hand back and all done professionally. "

" Very easy and professional. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by TALENE - 30 July 2024

" As above. I will not be making the additional payment and would like this to be confirmed by management personnel please. "

" The car l received had a gear box/clutch problem resulting in me driving the distance back to LCA to exchange. I have since been asked to pay 26.32 for the petrol used to make the journey. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by RYAN - 29 July 2024

" Booking experience with Auto Europe generally good, only let down by its suppliers. "

" Booked a Skoda Octavia or similar. Desk agent attempted to sell an 'upgrade' by advising we had been allocated a Renault Kadjar and that our luggage would not fit, suggesting we paid €7 per day surcharge to upgrade to a... Skoda Octavia. Unacceptable conduct. Will be raising to Sixt directly also. "

Value for Money: 2
Efficiency of Counter Staff: 1
Expediency of Drop-off: 6
Condition of the Vehicle: 3

LARNACA, CY - Reviewed by NICHOLAS - 26 July 2024

" Overall a very positive experience. A very good car and very good service at pick up and drop off. Disappointing that someone had not checked the cars error messages before handing it over. This ended up as a minor inconvenience, but could have been a major problem! "

" Condition of vehicle - disappointing that I recieved the car with a warning that the key battery needed replaced. I didnt notice this initially, and it did run out completely about 1/2 way through my holiday, leaving me unable to lock the car. Fortunately, there was a Sixt office in Protaras near to where I was staying and I was able to take it to them to have the battery replaced. I would have thought someone would have checked this before handing the car over to me. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

LARNACA, CY - Reviewed by STEPHEN - 24 July 2024

" Having previously used Auto Europe / Cycarhire, I was very happy to receive the same great service as usual. I will be making another booking very soon. "

" I have used Cycarhire in the past and, as previously, the booking, collection and return procedures were quick and easy. The staff were very friendly and helpful and the vehicle was in very good condition and performed well. I will be booking with them again for my next trip in September. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by GINA - 21 July 2024

" Unless this is sorted I would never recommend although I have always in the past and everyone has been really pleased "

" I need someone to contact me as I have tried can't get hold of customer services I have been charged twice for the car. I have been using this service for years and this has never happened before very stressed "

Value for Money: 1
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by KYRIAKOS - 20 July 2024

" I am using auto Europe for many years now and I am reluctant that I get the best prices. "

" Great experience and efficient on-site personnel. I had to ask for an alternative car as the first one had an issue with the key and the key hole. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by MARIUS - 13 July 2024

" No issues to report "