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LAS VEGAS CAR HIRE REVIEWS
Car hire reviews in Las Vegas
Surrounded by the Sierra Nevada and Spring Mountains in the heart of the Mojave Desert, Las Vegas really is the city that never sleeps. Warm and dry for most of the year, it is hugely popular for its non-stop fun and entertainment programme, particularly along the 2.5-mile-long Strip, the most famous avenue in the city, and Fremont Street, a pedestrian-only area with an abundance of amazing things to see. You can drive your car hire in Las Vegas past an endless succession of first-class street entertainers and world-famous resorts and casinos emblazoned with some of the world's most familiar names. If you only have time to visit one museum, make it the National Museum of Organized Crime and Law Enforcement, housed in a 1933 Neoclassical building and one of the best cultural attractions in the state of Nevada. After that, try your luck at the Golden Nugget or drive over to Caesar's Palace for a night you'll remember for the rest of your life. Las Vegas is also the hub of a vast region full of unmissable attractions, namely the Grand Canyon just 280 miles away and Death Valley, a drive of around two and a half hours. Those with a craving for Tinsel Town can head south-west across the desert to Los Angeles, home to Hollywood and the heart of America's film-making industry, which is reachable in approximately four hours by car.
For over 65 years, Auto Europe has been a leading company in the car rental industry, offering a very high level of service at more than 24,000 locations in over 180 popular destinations worldwide. Our main focus is to offer our many customers the lowest prices on the market and a personalised car rental experience in Las Vegas and elsewhere around the world. Featuring a state-of-the-art booking engine, the Auto Europe website finds the best deals in just a few seconds with all the top international, national and local car hire suppliers, providing the right car in the right place and always at the best price. You can collect your vehicle at a good choice of downtown locations or at Las Vegas Airport all year round. Check out what others had to say about their recent Auto Europe car rental experience by reading the comments they left in our Las Vegas car hire reviews section below.
AUTO EUROPE LAS VEGAS, UNITED STATES Car Rental Reviews
Average Rating for Auto Europe Las Vegas:
LAS VEGAS, US - Reviewed by JOHN - 11 April 2022
" Auto Europe use major rental companies so yes no problems there and cheaper than going direct, And yes I checked all the others "
" Didn't actually get a full size GMC but the explorer from Ford was ok, with high fuel prices probably better gas miles "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by DAVID - 05 December 2021
" As usual Auto Europe were excellent. "
" Had to wait a ridiculous amount of time at the counter, about 90 minutes , after a 11 hour flight. Only 2 staff on who spent ages with each customer ahead of me trying to upsell insurances, cars ,everything. Got to hotel 3 hours later than anticipated so room choice was limited. "
Overall Value: 10 Efficiency of Counter Staff: 2 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LAS VEGAS, US - Reviewed by ANIKO - 03 December 2021
" Everything went well "
" Had a great experience with the company. To get the car and the drop off was easy and smooth. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by JOHN - 03 November 2020
" Great car "
" All good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by ANTONIETTA - 18 April 2020
" Helpful and professional staff "
" Very efficient despite civid problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by JOHN - 09 January 2020
" Excellent "
" As good as usual "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by JOHN - 06 January 2020
" It worked for us great, checked the type of Car we wanted and Thrifty came out the best price, never used them before but will use them again "
" Very good, would use Thrifty again, coming back to visit our family in April and will definitely be looking to book with Thrifty again. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by DAVID - 01 January 2020
" I have recommended auto Europe a number of times to my friends as its best the best way of getting good deals on car hire "
" very easy to deal with and the girl was very pleasant "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by SAILESH - 30 December 2019
" Great price and booking- "
" Great rental- few issues on the first car offered but this was resolved with a different car provided. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LAS VEGAS, US - Reviewed by MICHAEL - 06 December 2019
" Never had a bad experience with dollar in the ten years I've used them would recommend and I'll be using again "
" Been with dollar every year for around ten year now will be back using them next year "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by ANDREW - 15 November 2019
" Fantastic service keep the good work up "
" Brilliant service all round "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by JOHN - 09 November 2019
" very good price and service "
" always been great and never any problems, have used many times previously "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by NICOLA - 08 November 2019
" From start to finish perfection! "
" Excellent value for money and a beautiful car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by JAYNE - 07 November 2019
" I use Auto Europe every time I hire a car abroad and have nothing but good experience with them "
" A very easy transaction. We had booked an economy car and when we went to collect we were upgraded to a larger car at no extra cost - very pleased "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by NICOLA - 01 November 2019
" Everything was very efficient and easy. No problems with the service at all. "
" Even though the choice of cars were very minimal we had a great experience and even after changing the car the service was very efficient. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by MICHAEL - 23 October 2019
" Competitive prices and good comparisons between suppliers. Easy to book on line with timely reminders before car collection. "
" Trouble-free from start to finish. Helpful recommendation regarding minimising expensive fuel prices in California. Return (Enterprise) in Los Angeles especially quick and efficient followed by very short wait for shuttle to LAX. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by KERRY - 19 October 2019
" Easy to use, great price "
" Helpful check in - lots of options provided. Package made it hassle free "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LAS VEGAS, US - Reviewed by BARRY - 17 October 2019
" Easy to use site. Would recommend not booking anything you can't cancel and on checking back a lot on deals as they add on a lot of offers at times such as second driver free or free tank of fuel, so is possible to get a better deal if you book far enough in advance "
" Efficient and helpful "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by DAVID - 16 October 2019
" Good "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by JOHN - 16 October 2019
" Good web site. Easy booking process and very informative resulting in no issues at counter. Good value. "
" Car came from Advantage in Las Vegas where the pick up went smoothly with just a short wait. Drop off took just a couple of minutes. Good service and excellent vehicle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LAS VEGAS, US - Reviewed by NEIL - 15 October 2019
" Woudl recommend using Thrifty in Las Vegas "
" Really easy process, friendly assistants, overall was ery good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by DOROTHY - 14 October 2019
" We had exactly what we wanted and service was good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by CALUM - 13 October 2019
" All good. "
" An excellent rental experience. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by SIMON - 13 October 2019
" All went as it should. "
" Was happy with dollar. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LAS VEGAS, US - Reviewed by JOHN - 09 October 2019
" Everything went very smoothly and quickly "
" A good experience...as always! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by CATHERINE - 07 October 2019
" Particularly liked helpful friendly staff in pick up zone and drop off return area. "
" Staff at check in, pick up area and drop off were all excellent, professional, prompt and friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by JAMES - 05 October 2019
" Overall an excellent experience "
" Usual high standard of vehicle and service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by ALAN - 25 September 2019
" Overall very satisfied "
" No selection of cars in same group at pick up "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LAS VEGAS, US - Reviewed by WAYNE - 20 September 2019
" auto europe offer great range of companies and vehicles at very good rates, insurance is a must in the USA booking is quick and easy. "
" Alamo was good and efficient as usual, however the vehicles available for the class bought where probably not that premium just big. I damaged the car but as I had insurance the process at drop off was quick and painless, Alamo are a great hire car experience. "
Overall Value: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
LAS VEGAS, US - Reviewed by PAUL - 18 September 2019
" As Above very good. Got to say was the best car hire experience i have ever had. including bookings with your company.. The main thing that Impressed me was the No excess waiver / CDW. Brilliant keep that as it is I will book through you again "
" Got to say was the best car hire experience i have ever had. including bookings with your company.. The main thing that Impressed me was the No excess waiver / CDW. Brilliant keep that as it is I will book through you again "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by ANDREW - 18 September 2019
" What can i say, you are there, the process is easy and I appreciated that there weren't any surprise surcharges. "
" it was fine. Nice and easy. It would be good to be given an info sheet with return instruction on it though. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by CHRISTOPHER - 15 September 2019
" Professional "
" Real easy from start to finish, no hesitation in recommending "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by RAY - 31 August 2019
" Great service, no hidden charges. Always use Auto Europe to book our rental cars as they have the best deals with no hassle. "
" Fantastic , speedy service and fast and easy car return.. Only issue were cars tyres were overinflated (50psi instead of 33) and airport shuttle took us to wrong terminal. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LAS VEGAS, US - Reviewed by BRIAN - 08 August 2019
" Very competitive, loved the all-inclusive insurance, user friendly website. "
" Pick up and drop off were both seamless, car was great, and counter staff were helpful and friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by LISA - 16 July 2019
" A1!! "
" Great customer experience from start to finish plus excellent value!! I would recommend auto Europe in a heartbeat!! Thank you!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by ADITYA - 07 July 2019
" I would recommend to my friends. Very good service. "
" Very good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by TIMOTHY - 02 July 2019
" Booking with Auto Europe gives me the confidence that everything is paid for up front, everything is covered and I won't have a problem. "
" As they didn't have the car I had booked available I got a free upgrade to the next level. Which was much appreciated. "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by JOHN - 28 May 2019
" Auto Europe on-line site was very easy to access and booking etc was slick and proffesional "
" I have rented with Dollar at Las Vegas several times over the years and have always been pleased with the cars and the service provided "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by SHEIK - 27 May 2019
" very happy with their service . "
" Alamo experience was very good "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
LAS VEGAS, US - Reviewed by JOHN - 22 May 2019
" Everything ran smoothly "
" No problems whatsoever very happy with quality of car and process "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by RUKSHMI - 21 May 2019
" The upgrade made the journey more enjoyable. I'm glad we could see the car before we choose to drive it. "
" Great service. Great car. Had to wait for the car but then got a free upgrade. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by ROBERT - 12 May 2019
" See above. We went to the Hoover Dam and Grand Canyon and had the best day - our experience with Hertz was part of that "
" Robert (who served us) was very friendly and efficient. The vehicle was perfect for our trip and it was brilliant value. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by STEPHEN - 10 May 2019
" No problem as always with Alamo or Auto Europe "
" no problems as always "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by PAUL - 23 April 2019
" all went very well "
" all was very simple "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LAS VEGAS, US - Reviewed by WILLIAM - 21 April 2019
" Easy booking with no hidden extras. "
" Prompted cordial service from beginning to end. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by ANTONIETTA - 02 April 2019
" Overall very good and trouble free "
" Very efficient and good value "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 8
LAS VEGAS, US - Reviewed by HARVEY - 16 March 2019
" The online site made using Auto Europe very straight forward, and together with Alamo, it will be a pairing we will use again. "
" Very good, despite the confusion between a European standard vehicle, namely a Chrysler 200, and what the Americans deem to be a Full-Size car, which was also a Chrysler 200. That aside, we had a low key fob battery and the vehicle was changed immediately, with no questions and no waiting around while they tried to fix it. So new vehicle and away quickly. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LAS VEGAS, US - Reviewed by MARTIN - 19 February 2019
" It's was nice, simple and stress free after a long flight "
" All good only negative they are pushy with getting you to upgrade because they don't have the car you've ordered "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by KEVIN - 11 February 2019
" Easy and the car was lovely "
" All good service very quick "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by ROBERT - 05 January 2019
" I am happy to share these positive views with others. "
" The gentleman who handled the booking and paperwork at Las Vegas Airport on Christmas Eve was really helpful, welcoming and courteous. It made for a good start to a great vacation. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by PETER - 02 January 2019
" Excellent booking process and all went according to plan. "
" good value and good service and no hard sell on extras "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LAS VEGAS, US - Reviewed by PAUL - 21 December 2018
" SMOOTH "
" QUICK AND EASY "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
LAS VEGAS, US - Reviewed by ANTONIETTA - 20 December 2018
" No problems at all. Very good service. "
" Everything went smoothly. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by PHILLIP - 10 December 2018
" Highly recommended "
" All went very smoothly and the car supplied was to my satisfaction "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by STEPHEN - 07 December 2018
" Two small issues, within a short period of time car info light said car needed an oil change and we ran out of windscreen wash both should have been checked before pickup as it was a 3 week hire. "
" Easy pickup, very straightforward "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LAS VEGAS, US - Reviewed by JOHN - 30 November 2018
" no complaints "
" no complaints "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by MARTIN - 27 November 2018
" Very good. "
" Always use Alamo "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by JOHN - 21 November 2018
" ALL VERY GOOD "
" START TO FINISH THIS WAS ALL VERY GOOD "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by PETER - 15 November 2018
" Pick up was as expected, drop off much quicker than expected. All Good. "
" All Good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by ANTONIETTA - 14 November 2018
" everything included as purchased. no hidden extras. thank you "
" good experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by SIMON - 27 October 2018
" Great service - Quality car "
" Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by ANDREW - 24 October 2018
" easy to use and the cheapest on the web "
" very easy to use and they picked me up and dropped me off at the hotel "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by ANDREW - 16 October 2018
" VERY GOOD SERVICE "
" Very efficient service no problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by JOHN - 15 October 2018
" Best car rental company. "
" Great company to do business with. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by DOUG - 14 October 2018
" I've had some bad experiences in the past when hiring cars abroad but have used Auto Europe for several years now with various car hire suppliers and can honestly say that I have never had a problem. Having the pre-paid Auto Europe voucher to present at pick up does seem to smooth the process somewhat. "
" The car rental building at Las Vegas is huge with every car-hire company that has ever been seemingly represented. The Alamo outlet was well signed and easy to locate and although it appeared extremely busy the availability of automated check-in machines reduced the queues for people like us who prefer human interaction and we were seen within quarter of an hour. Check in was very smooth, the clerk was very helpful and friendly and although many additional options (additional insurance, change to SUV/4x4, GPS, prepaid fuel etc) were offered, as expected, we made it iobvious that we were not interested they were not laboured upon and our paperwork was sorted very promptly. We were given clear instructions about how and where to go to pick up our vehicle (on the next floor up) and once there the handover took place with the minimum of fuss. The rep was helpful and able to answer all of my queries (how to adjust the seat, where does the key go etc.) - he even advised us that we had been given an upgrade free of charge - which was nice! Returning the car was also verey smooth - the route is very well signposted once you hit the airport road - you can't really go wrong. Again the staff were friendly and helpful directing you to exactly where they wanted you to park and walking round the car with you once they'd checked the mileage and fuel etc. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by RICHARD - 09 October 2018
" Overall, very saitsfactory "
" Efficient service but car provided with dirty interior windscreen and no washer fluid "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LAS VEGAS, US - Reviewed by JUSTIN - 07 October 2018
" Always book with auto Europe, best prices always, and easy to make changes if needd "
" Very pushy with extras we didn't want or need, tried getting us to pay for an upgrade but gave us the upgraded car as that's the only one they had in, staff were unpleasent on drop off. "
Overall Value: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by STEPHEN - 06 October 2018
" Never had any issues with Auto Europe always let you know what is and isn't covered, very transparent , very competitive pricing, will continue to use you in future. "
" When we went down to choose are car after booking it 4 months in advance there were no convertables at all so they had to get one from elsewhere? but only had to wait 20 mins, when it did arrive it looked like it had just been returned the inside was pretty grubby finger marks on all the mirrors etc, other than that no probs. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LAS VEGAS, US - Reviewed by JASON - 06 October 2018
" Auto Europe always seem to have the best prices will use again "
" No line at counter still seems to take forever as they try to sell u insurance you don't need nothing new absolute joke in garage as we arrive to join a line of at least 50 people and no cars at all told it could take up to 2 hours for a car probably will avoid dollar in future as all the other rental companies had plenty of cars cheapest not always the way to go especially after a long flight "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 6
LAS VEGAS, US - Reviewed by SIMON - 05 October 2018
" Great "
" Just a great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by RAJIV - 24 September 2018
" Happy with service "
" Happy with service "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by ALLAN - 21 September 2018
" Easy pick up and drop off, car very reliable, overall an excellent experience! "
" Hassle free car hire at an excellent price! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by PETER - 19 September 2018
" As above --- will use auto-europe again, and will preferentially try and choose Alamo "
" Very fast and efficient service at pickup desk. No high pressure sales re: additional products - which was appreciated. We took out extra car replacement cover in case of breakdown - which unfortunately we experienced. Help desk provided us with a replacement vehicle within 3-4 hrs. Excellent service. Highly recommended "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by PETER - 11 September 2018
" Do not hesitate to use "
" After a long flight the car hire people were very helpful. Made the whole experience very easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by MICHAEL - 10 September 2018
" First clas service with no problems encountered. "
" An excellent package, I will definitely be a returning customer,the vehicle supplied 'ford expedition' met all our needs and the package was excellent value for money "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by SALWAN - 03 September 2018
" Very satisfied with the service. They take away the fear of uncertainity and encourage you to use their services all the time. I will only be using this company from now on. "
" The service was open and transparent. There were no hidden charges and that is excellent. The rental company was very good and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
LAS VEGAS, US - Reviewed by GRANT - 31 August 2018
" Auto Europe give great service at a great price, no issue when collecting or dropping off vehicle "
" super service, polite staff, good choice of vehicles "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LAS VEGAS, US - Reviewed by JULIAN - 21 August 2018
" Excellent service would use again "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by ROBERT - 17 August 2018
" No issues at all. From the pick up to the drop off. "
" Excellent car at a very good price. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by DAVID - 13 August 2018
" Would definitely recommend and use again. "
" The whole experience ran smoothly, staff polite, vehicle great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by CHRISTOPHER - 08 August 2018
" Great service from Hertz counter staff "
" Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by GARY - 25 July 2018
" Overall good experience "
" Aggressive counter staff. Need to accept not everyone wants the "up sell" "
Overall Value: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LAS VEGAS, US - Reviewed by DAWN - 21 July 2018
" The checkout was smooth, the car was clean, the car ran beautifully the whole trip, and check in was as smooth and easy as check out. Shuttle to airport was perfect for us. Thank you "
" Thank you Alamo. It was a smooth experience from start to finish "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by CAROLYN - 25 June 2018
" Everything went very smoothly. "
" I use Alamo a lot and always get great service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by ROGER - 16 May 2018
" All staff very polite and helpful "
" All went smoothly, easy to get extension for a few more days, everyone very polite. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by PETER - 22 June 2015
" Dealt effectively with my phone query. Good value "
" Friendly and helpful "
LAS VEGAS, US - Reviewed by NIKOLAY - 20 June 2015
" very good "
" ok "
LAS VEGAS, US - Reviewed by BARRY - 29 May 2015
" every thing was done very accurately and in good time. "
" easy pickup and drop-off at the Airport "
LAS VEGAS, US - Reviewed by JOHN - 24 May 2015
" No problems - everything went very well "
" Very well run and great choice of cars "
LAS VEGAS, US - Reviewed by ROBERT - 09 May 2015
" Extremely easy and efficient booking and rental process "
" Very quick and easy process "
LAS VEGAS, US - Reviewed by DAVID - 02 May 2015
" Excellent sevice "
" Excellent car & excellent service "
LAS VEGAS, US - Reviewed by JOHN - 25 April 2015
" User friendly web site with a good selection of vehicles available at competitive prices "
" Staff were helpful and accepting that we brought our own GPS and that we had arranged additional "full insurance cover" before we left the UK. "
LAS VEGAS, US - Reviewed by MAIRE - 10 April 2015
" Very satisfied with the service. Prices are always lower than any of the other rental firms, so I'll keep on hiring from you. "
" long wait at rental counter and then had to wait for a car as they didn't have any compacts ready. They did offer me an economy car which I refused as most hire firms upgrade if there aren't any of the type paid for available. "
LAS VEGAS, US - Reviewed by NICHOLAS - 03 April 2015
" Keep up the good work. Amazingly you sell Dollar rental cars at a lower price than Dollar and it's great your rates are all-inclusive with no obligation to buy the tank of petrol. "
" They were expecting me and my car was waiting. "
LAS VEGAS, US - Reviewed by STEPHEN - 28 March 2015
" Used you a couple of times, very good. "
" Staff at pick up were exceptionally helpfull. "
LAS VEGAS, US - Reviewed by DAVID - 25 March 2015
" Very competative pricing "
" excellent car provided just what we asked for. "
LAS VEGAS, US - Reviewed by MARINA - 23 March 2015
" nice staff, good service, wide car range "
" nice staff, location in the airport is good "
LAS VEGAS, US - Reviewed by ANTONIETTA - 17 March 2015
" always very good "
" agents not always helpful "
LAS VEGAS, US - Reviewed by JAMES - 21 January 2015
" Very efficient and reliable company with outstanding prices "
" excellent well maintained vehicles "
LAS VEGAS, US - Reviewed by MICHAEL - 13 November 2014
" i have used this company for the past six years every year in las vegas and i have had excellent service everytime i will be using you again on my next tyrip next year i also recommend you to people "
" cant change a sevice about a good rental company iam pleased everytime wouldnt use any other :) "
LAS VEGAS, US - Reviewed by JOHN - 08 November 2014
" Arranging the booking online was smooth and trouble free "
" After a long flight had to wait a while as each agent was taking a long time trying to get "extras" and "upgrades" from each customer. During my turn tried to get me to agree to extra insurance which I declined. Tried hard to convince me I had to pay for a full tank of fuel before leaving. I had to eventually show the detailed wording of my auto Europe booking before they reluctantly agreed I could return car with a full tank provided I produced a receipt as proof of purchase refuelling within 10 miles of car centre. I never use car rental firms which have prepaid fuel policies which are a ripoff which is why I like auto Europe return car full option. Really annoys me when firms like Dollar try to hard sell things you don't want or need. "
LAS VEGAS, US - Reviewed by NICHOLAS - 01 November 2014
" No problems with the booking. All was explained well and as normal i had no issues. "
" Wow, the service at Las Vegas from Dollar was awful. There were 2 members of staff dealing with about 80 people in the queue. It took just over 2 hours to get processed. I wish they would have an express line for us that have fully inclusive vouchers and don't need to be sold London Bridge along with the rental. It was awful. When i dropped the car back and walked past their counters, again 1 member of staff and at least 30 people waiting. I will avoid Dollar in the future at this location. I would say the rental car was fine and i had no issues with the actual rental other then the 2 plus hours to get the car, and the always trying to upsell using different terminology for the same insurances all the time. "
LAS VEGAS, US - Reviewed by JAMES - 29 October 2014
" Very good service.. Will definately use Auto Europe for my next trip to Vegas in December. "
" Great car, Fast and efficient sevice at the car rental depot "
LAS VEGAS, US - Reviewed by ANTHONY - 26 October 2014
" Comprehensive market cover, competitive rates, good client support. Although I always check other sites, I have found Auto Europe first choice on my last four car hire occasions - am very pleased and satisfied with the service and the rates. "
" Competitive rates but still try to press additional services or cover at pick up point which can be irritating. "
LAS VEGAS, US - Reviewed by ELAINE - 11 October 2014
" Excellent. We were recommended a sat nav by Gina at Las Vegas Dollar hire and it was extremely useful and probably saved many rows!! Thank you! "
" Gina was very helpful. "
LAS VEGAS, US - Reviewed by JAMES - 07 October 2014
" Used auto Europe 20 or more times without a problem. Clearly there have been occasional issues with the hire companies themselves but Auto Europe service has always been good and usually near the cheapest. "
" The car was fine but picking it up was a pain. The Dollar pick up desk in Vegas was undermanned and the only company with a long line. High pressure selling tactics to add on extra unnecessary insurance was another reason for the delay. After an hour and a half in the line there were no cars ready in the pick up area. We were however able to pick up a larger car for the same money ...... Good if you don't care about petrol costs. Dollar have been better in the past and this overbooking is common in the US with most companies, just be prepared after a long flight. "
LAS VEGAS, US - Reviewed by PETER - 22 September 2014
" Excellent, as usual! Everything went as expected - made our booking on-line whilst abroad two days before needed vehicle. No problems at all with the booking process. Always try and use Auto Europe in preference to others when I need a holiday rental car and will continue to do so. "
" The desk service was generally very efficient. The only slight 'niggle' was that I turned up at the Dollar desk to complete any necessary 'paperwork' fifteen minutes before the rental time started and was asked to come back in about twenty - thirty minutes - even tho' there seemed no reason why we couldn't get everything underway at that time. The car was garaged in a poorly lit multi-storey car park so it was difficult to pick out pre-existing marks on the paint/bodywork before we took the vehicle away (which bothered me a little). Incidentally - we had a breakdown with the car - no fault of Dollar tho'. Dollar roadside support sorted everything out. In spite of thes minor issues I would be very happy to use them again "
LAS VEGAS, US - Reviewed by DAVID - 22 June 2014
" Greatest Car Rental Company Ever ! "
" Good advice and very clean cars "
LAS VEGAS, US - Reviewed by NICHOLAS - 31 May 2014
" Easy to follow website and painless booking. "
" Excellent service from Alamo. Nine day hire at very competitive rate. Generally a very efficient operation at the McCarran Airport Car Rental Centre. "
LAS VEGAS, US - Reviewed by CYRIL - 09 May 2014
" Auto Europe offered great value for money and the experience was very satisfactory. I would highly recommend. "
" Dollar offered an excellent service. Their approach was professional and efficient. No shock hidden charges. Would highly recommend "
LAS VEGAS, US - Reviewed by ROOZBEH - 29 April 2014
" Simple online booking "
" Pushy and rude staff member dealing with transaction in LV at the Dollar desk. When we stated that we didn't want any of the extra options and upgrades he was offering he became very rude. Was throwing licences back on the desk and made sarcastic comments. Cars not ready at designated time, had to wait a further 30 mins in car lot for car to be washed. When it finally arrived, car older than the quality advertised. Overall poor service, I would rather pay a little extra and deal with a professional company who have polite staff members and provide a service they promise. Dollar will take your money and not keep their part of the bargain. "
LAS VEGAS, US - Reviewed by SHANE - 03 December 2013
" Great Service and communication - will use again "
" Great Service - will use again "
LAS VEGAS, US - Reviewed by JOHN - 02 December 2013
" No problems "
" Polite & helpful. "
LAS VEGAS, US - Reviewed by ANTHONY - 02 November 2013
" Very slick .... Car had a fault and was quickly replaced Will use again "
LAS VEGAS, US - Reviewed by DOUGLAS - 24 October 2013
" We have no problem with auto Europe but hopefully you can assist with our dissatisfaction with your choice of dealing with dollar rent a car. "
" The mini van we were given had many scrapes on it and the carpet in the boot was all ripped. The sat nav did not work at all as it would not charge and kept switching off. We have hired many cars mainly in Florida and have never had a single problem until this trip to Las Vegas . "
LAS VEGAS, US - Reviewed by KAYLEIGH - 22 October 2013
" Fantastic service start to finish, arrived at airport collected car no problems very happy, the customer service adviser on the telephone was polite and very helpful. "
" Got offered a fantastic deal on an upgrade just the ticket for the sunny weather "
LAS VEGAS, US - Reviewed by GARY - 22 July 2013
" Everything was good. "
" Just do what they say they will do!!!! I received the hard sell from Dollar staff to upgrade my car (at great personal expense) and to take out extra un-needed breakdown cover. I finally had to negotiate for the car that I had booked. I had the sense that Dollar staff in Las Vegas got a cut on any extras they sold. Otherwise the car and rental experience was fine. "
LAS VEGAS, US - Reviewed by MICHAEL - 12 July 2013
" Good value and good response to queries. "
" Stated car (Dodge Charger or Chevrolet Impala) not available but acceptable alternative provided. Lucky we were flexible but it could have been an issue. "
LAS VEGAS, US - Reviewed by JAMES - 11 June 2013
" Second time with Auto Europe. Very competitive. Good coverage (insurance etc). Will definitely book with you again for the next trip. "
" Very good low mileage car, but badly prepared, Windscreen reservoir empty. Engine coolant low so it ran hot. We topped up washer and radiator levels at own cost. Interior only superficially cleaned. Inside windscreen very dirty. Some exterior minor damage which despatcher in Las Vegas declined to register. Called it "wear and tear". We returned the car with further damage due to a rear end shunt. Although we had already filled in all details (including other party insurance) we had to stand for 25 minutes in 110 degree heat until all other customers had been dealt with before the employee returned to complete the accident report. Overall not at all impressed with Dollar "
LAS VEGAS, US - Reviewed by ROBERT - 24 May 2013
" I think you should be more proactive regarding what insurance is really nescessary. The last minute insurance sale at pick-up is always a negative "
" The last minute insurance extras big sell is always disconcerting. "
LAS VEGAS, US - Reviewed by MICHAEL - 21 February 2013
" Your instructions said that the Dollar rental area could be found in the arrivals hall at Las Vegas airport. In fact, since July 2012, there is a single car rental area for all rental providers which can only be reached by taking a complimentary shuttle bus. "
" Very satisfied with the vehicle but not happy that roadside assistance was an additional cost and very unhappy with the compulsory charge of a full fuel tank and "return fuel tank empty" policy. The latter practice is just downright sharp practice. My extras came to over US$ 100 when I thought that I had selected AutoEurope on the basis of good price paid in full and upfront. "
LAS VEGAS, US - Reviewed by MARTIN - 03 January 2013
" very easy website to use, prices seem good "
" 1. service at car handover area very casual, staff not in uniforms or wearing any badges to indicate they worked for Dollar 2. car came with quite a few dings and scratches that had to get staff to record to avoid problems later. this was written on piece of paper, rather than marked on diagram of car "
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