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MIAMI CAR HIRE REVIEWS
Car hire reviews in Miami
One of the most popular places to visit in the USA is Miami. The city has become a melting pot of vibrant cultures and colourful influences mainly due to its immigration from neighbouring Cuba. Miami faces the Caribbean and Atlantic Ocean and has become a local mecca for music, shopping and tourist attractions. With an estimated 16 million annual visitors, many of which arrive via Miami Airport, the city also has one of the largest cruise ship terminals in the world. With numerous annual festivals, stylish hotels, iconic nightclubs and tantalising restaurants, a visit to Miami is often on everyone’s itinerary.
If you’re interested in hiring a car in Miami, Auto Europe has over 60 year’s global car rental experience. Our previous customers have provided car hire reviews in Miami so that you can make an informed decision on your next car hire. Having partnered with many local, national and internationally renowned car hire suppliers, means that we can offer a large fleet of vehicles to choose from, at thousands of global locations, and all with amazing offers. Along with our trusted car hire, we also hire out luxury cars, motorhomes and provide a transfer service. Contact our reservation agents today to find out more.
AUTO EUROPE MIAMI, UNITED STATES Car Rental Reviews
Average Rating for Auto Europe Miami:
MIAMI, US - Reviewed by RICHARD - 28 February 2022
" Very good "
" All excellent. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by MARTIN - 23 February 2022
" Smooth booking from start to finish "
" Great rental "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by MARK - 25 July 2021
" Great "
" Whole process start to finish was slick and easy. Sixit staff were all very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by WILLIAM - 03 April 2020
" First class service throughout "
" Have always used Alamo because of their courtesy and efficiency and a hassle free return greeted by pleasant staff "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by MARIA TERESA - 13 March 2020
" No queues to sign the documents and receive the car, very friendly staff. Quick and organized service, both in the begining of the transaction and at the car return. "
" No queues to sign the documents and receive the car, very friendly staff. I could only suggest that they offer to show the basic features in the car before officially give the car to the client. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by KEVIN PAUL - 11 March 2020
" Always easy to book. No hidden costs. Great value "
" Great car, great value. No pressure selling. Short wait at collection desk "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by KEVIN - 08 March 2020
" I have booked through auto Europe many times and have always found them to be very competitive on price compared to other companies. I have never had a bad experience with this company. "
" Have rented from Alamo several times and always had a good experience with them "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
MIAMI, US - Reviewed by SEFTON - 07 March 2020
" THE CAR WAS CLEAN AND READY TO DRIVE AWAY. VERY EASY , JUST SHOW DRIVING LICENCE AND CREDIT CARD AND THAT IS IT. "
" EXCELLENT SERVICE !!!!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by MARTIN - 04 March 2020
" Efficient and friendly "
" Efficient and friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by PHELAM - 28 February 2020
" Brilliant and stress free which can't be said about all rentals "
" Alamo were excellent, great service at collection and drop off. Couldn't fault them, great experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by CHRISTOPHER - 25 February 2020
" All good - best florida rental experience yet. "
" Excellent staff - no hard sell on insurances. Quick and easy collection. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by PRADEEP - 23 February 2020
" Excellent "
" Excellence all the way "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by WOLFGANG - 01 February 2020
" efficient as always "
" No problem "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by DMITRY - 12 January 2020
" - low rates; - good search matrix. "
" - best new cars; - fast check-in process; - all paperless; "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by RICHARD - 24 December 2019
" Trouble-free throughout process, car rental as it should be. "
" Excellent efficient service and a very good price. No waiting in line on collection - perhaps I was just lucky at that time of day, but there was lots of counter space and staff around. Cannot fault any aspect. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by LASITHA - 17 December 2019
" No issues. Highly recommended "
" Great, friendly service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by BARBARA - 11 December 2019
" The car was great to drive. We did over 3,000 miles with no problems at all. "
" Collection and drop off very easy. Kind staff were very helpful. Upgraded our car which we appreciate greatly. Thanks. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by RICHARD - 09 December 2019
" Good service provided. "
" Happy with car hire. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by ROBERT - 03 December 2019
" Easy booking with good choice of rental cars. "
" Brand new car which was good. Only problem was failed battery which the replacement of was efficiently dealt with by Alamo "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by DAVID - 29 November 2019
" Third time I've used Autoeurope. Never had a problem. Always very good. "
" Very smooth pick-up at Miami and a seamless drop-off at Boca Raton two weeks later. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
MIAMI, US - Reviewed by WILLIAM - 29 November 2019
" Easy to book with Auto Europe, after several searches online they seemed to be the cheapest with good reviews "
" Great service at the pick up desk, no queues, all sped up by the earlier online check in system. Got the paper work done in 5 minutes then was able to pick any car from the line "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by ANTHONY - 26 November 2019
" The car was excellent the staff were gold "
" Very courteous and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by MICHAEL - 25 November 2019
" Hassle free "
" Quick and efficient "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MIAMI, US - Reviewed by ANTHONY - 20 November 2019
" A breath of fresh air, very straightforward, almost too good to be true. Can't believe I haven't booked with you before. Always assumed there was a catch, but there isn't. Thanks "
" No hassle, just very relaxed and no hard sell. Appreciated "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by DAVID - 19 November 2019
" good documents quick Alamo service "
" easy to book good value "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by DAVID - 16 November 2019
" Very straightforward process. Thank you. "
" This was a seamless experience for which we are very grateful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by RONALD - 09 November 2019
" Thanks Auto Europe you delivered a perfect service. "
" I couldn't fault Alamo in any way. Well done to all concerned. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by JULIAN - 08 November 2019
" Excellent from start to finish with team members who go the extra mile to be helpful. "
" I visit Florida regularly and find Alamo to be the best service provider from a very variable pack. They are consistently proficient no matter which location I fly into. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by PETER - 08 November 2019
" Brilliant experience "
" Trouble free experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by RICHARD - 06 November 2019
" fast and easy pick up and return "
" alamo is our preferred rental company having booked with them several times and always been satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by TIMOTHY - 04 November 2019
" This was a seamless process, with helpful and efficient staff at every step of the way. The car was great, and as usual the information from Auto Europe was comprehensive and useful. "
" This was a seamless process, with helpful and efficient staff at every step of the way. The car was great, and as usual the information from Auto Europe was comprehensive and useful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by DAVID - 03 November 2019
" Smooth rental, no issues "
" Hassle free "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by TREVOR - 02 November 2019
" Absolutely perfect as usual "
" As always excellent throughout "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by DARREN - 31 October 2019
" Very positive from start to finish. No issues! "
" Very quick and efficient at pick up and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by CAROLE - 31 October 2019
" Very easy pick up and drop off.Very "
" Very efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by JOHN - 31 October 2019
" All in all a very good hire including vehicle quality "
" From the 1st moment at check in it was a pleasure. Alamo very courteous and could not have been more professional "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by GARY - 28 October 2019
" Good user friendly website and booking process with cheapest prices found. "
" Excellent. Greeted on arrival at MIA Alamo desk, no queue, processed in less than 15 mins with good advice from agent re fuel options when asked about our planned itinerary. Offered choice of vehicle within category and was pleased to chose a brand new Jeep SUV! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by GRAHAM - 23 October 2019
" Happy "
" 1st class all round "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by BEN - 18 October 2019
" Would definitely use again. "
" Excellent service throughout. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by DESMOND - 17 October 2019
" Very good experience , but please inform customers which petrol type does the car use "
" Very good experience , but please inform customers which petrol type does the car use "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
MIAMI, US - Reviewed by JAVIER - 16 October 2019
" Great experience overall, good price and very efficient processes "
" Extremely efficient pick up and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by GARY - 14 October 2019
" I am REGUOLAR USER AND GO BACK TO AUTOEUROPE AGAIN AND AGAIN "
" Friendly staff fast service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MIAMI, US - Reviewed by PHILLIP - 14 October 2019
" Easy:-) "
" As usual, much quicker than the rest (if not the cheapest). "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
MIAMI, US - Reviewed by DESISLAVA - 11 October 2019
" On arrival I waited about 10mins , all documents where done and sign with in 2 minutes, good choice of cars. Can't complain! "
" Have rented twice with them, no problems at all, best rental car in USA for sure! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by DAVID - 24 September 2019
" Just great service thanks "
" Great service and value together with quality a vehicle "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by JOHN - 18 September 2019
" Good prices offered easy process to book "
" Efficient no issues good choice of vehicles on arrival in the class booked no waiting as with other companies I have used before. Easy return "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by STEPHEN - 11 September 2019
" The best rental experience ever. "
" Excellent experience, only downside is the car hadn't been cleaned very well inside and out. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MIAMI, US - Reviewed by JON-PAUL - 08 September 2019
" As you would expect "
" Simple and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by ALEH - 19 August 2019
" good "
" Will back again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by GARY - 13 August 2019
" Excellent Hassle Free Kiosks take away the the pushy,up selling desk people. "
" I choose Alamo mainly because of their toll road scheme. The queue for the rental counter was pretty long so I was expecting a long wait.As I approached the queue,an employee suggested I try using a kiosk. I was really surprised with how easy and quickly the hire process was sorted and would recommend using these machines to everyone. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by BLAIR - 18 July 2019
" Trouble free "
" Very nice "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by MARK - 16 July 2019
" Strong advantage of having all comprehensive insurance included meant no hassle at the counter and very smooth pick up "
" Ok "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by DEREK - 11 July 2019
" Auto Europe are the best car hire company to book with. "
" Alamo were first class from car pick up to car drop off highly recommended. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by STEWART - 05 July 2019
" Had a real good experience nice staff very helpful car was what expected clean and tidy return was easy and straightforward "
" Had a real good experience nice staff very helpful car was what expected clean and tidy return was easy and straightforward "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by RAIHAN - 21 June 2019
" Conveninent "
" Very good. Originally took long to take the car out of the airport, but after that the service was great. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by CRAIG - 01 June 2019
" Very good "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by PAUL - 18 May 2019
" Happy with experience, simple and easy. "
" Very efficient, easy to deal with. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by ROWLAND - 17 May 2019
" The only thing that could be easier was the self-service check-in - Auto Europe should ask and share the details in advance so I don't have to input it all after 12 hours of travelling across 5 time zones... "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by COLIN - 29 April 2019
" Best price "
" Top service. Little waiting time at airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by MICHAEL PATRICK - 24 April 2019
" Will use again when in USA "
" Easy collection and return "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by CHRISTOPHER - 20 April 2019
" Easy booking procedure. Had to alter times as flight times were changed - no problem at all, quick and simple - even turned out cheaper "
" Quick and easy pick up and return "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by NICHOLAS - 29 March 2019
" Great company "
" Always book with Alamo. Great company "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by MICHAEL - 29 March 2019
" I LOVE EVERYTHING ABOUT AUTOEUROPE!! "
" I've tried others and Alamo's policy of choice is the best! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by JOHN - 12 March 2019
" Great "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by WILLIAM - 10 March 2019
" As before highly rated and will use again without doubt "
" Excellent as always. The drop off staff were first class, efficient and friendly "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by GIDEON - 08 March 2019
" Always have used and always will use "
" So easy, use them every time and will continue to do so "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by LUCA MARIA - 06 March 2019
" Incredible, we were super happy, I had the best experience ever!! "
" I Had my best experience ever in Miami with Alamo & Auto Europe. I rented a Camaro, but actually could have chosen whatever I wanted among other camaro colors convertibles and mustangs. Amazing. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by SEFTON - 06 March 2019
" EXCELLENT COMPANY TO DEAL WITH. VERY HELPFUL STAFF. "
" EXCELLENT COMPANY TO DEAL WITH. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by MICHAEL - 20 February 2019
" Good "
" As usual the car was excellent, but the GPS was not up to date and gave incorrect instructions on occasions. After giving back the car, I noticed that the mileage on their final receipt was not correct as it showed we had done 77 miles. Actually we have done about 350 miles ! "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by STEVEN - 19 February 2019
" Nothing to add "
" Efficient service both pick up and drop off "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by RODERICK - 18 February 2019
" Worked out well- car was good and fast process getting car and leaving the rental center. "
" smooth process at pick up and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by JOHN - 18 February 2019
" Excellent in every way "
" Everything easy and perfect. Good experience-great car -staff efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by DAMON - 12 February 2019
" Easier to use as no need to concern oneself with getting fuel on the way back to the airport "
" No hidden costs "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
MIAMI, US - Reviewed by JEFFREY - 23 January 2019
" nothing to say but i would definitely use you again I fly to Miami frequently and would recommend you "
" overall the service was very good reasonably priced and professional service "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
MIAMI, US - Reviewed by COLM - 22 January 2019
" Excellent Excellent Excellent "
" Great Service, great friendly staff - efficient and excellent choice of vehicle - always use Alamo "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by BARRY - 22 January 2019
" Good car "
" Could not exit at gate at Miami airport as girl could not find booking. Had to return to supervisor for him to complete "
Overall Value: 10 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by CHRISTIAN - 16 January 2019
" competitive price "
" very quick service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by GORDON - 13 January 2019
" Smooth and efficient as always "
" We always use Alamo as good service and free shuttle to and from cruise terminal "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by SZYMON - 12 January 2019
" Nice new car. I could choose a car for me at parking. It was nice. "
" Man at the coutner mark the option that they will fuel up at the end of the rental without asking me of it... "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by MORAG - 08 January 2019
" Easy and efficient. "
" No hard sell to take extras was a plus with me. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
MIAMI, US - Reviewed by JULIAN - 07 January 2019
" Highly recommended for quality and efficiency. "
" Virtually new vehicle; upgrade at no cost; extremely efficient (no waiting on line) automated issue of paperwork/allocation; helpful and no delay despatch from car pool. Equally efficient drop off: "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by JARNAIL - 31 December 2018
" Friendly staff "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by NICHOLAS - 13 December 2018
" The booking with Auto Europe has also been 10/10 and will book with them again. Thank you. "
" Booked with Alamo for many years and will keep on booking with them as they are 10/10 every time. The booking with Auto Europe has also been 10/10 and will book with them again. Thank you. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by MICHAEL - 12 December 2018
" Usual efficiency from Auto Europe - prices always competitive. "
" Alamo were great - quite the most efficient car hire company I have used - prices good too. Will use them again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by PRIYANK - 11 December 2018
" Good experience overall. "
" Quick and effocient. No hassles; Could have benefitted with some knowledge about toll taxes considering I was driving in US for the first time. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MIAMI, US - Reviewed by ROBERT - 02 December 2018
" Excellent experience from booking to conclusion of rental. "
" Always had good experience with Alamo and particularly like their Toll Programme in Miami. Prepay fuel is expensive, unnecessarily so, but like the convenience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by TRACY - 24 November 2018
" No other comments. I'm very satisfied "
" Excellent service. All instructions were given clearly. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MIAMI, US - Reviewed by MARK - 23 November 2018
" Great car. Good upgrade. "
" After a long flight I handed my voucher over at the desk. The desk operator informed me I had booked a very basic car and recommend me to upgrade. I paid out an additional $160.00 to upgrade the car to a fully loaded Cheverolet Camero SS 2019 model with just 3000 miles on the clock. I also paid out to put my 22yr old son on the insurance. The car was fantastic. I was glad I made the choice. I have no idea of the total sum paid? I will have to wait for the credit card bill! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by WAYNE - 22 November 2018
" Alamo is a great hire car company, cars are always in good condition and offer a great range of cars, Auto europe are very competitive and offer great prices with full cover "
" easy checkin at self serve kiosks, good cars, quick service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by RICARDO - 20 November 2018
" Fantástic! "
" perfect service and attention "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by KEVIN - 16 November 2018
" No issues with Auto Europe, all was explained well and email query was answered promptly. "
" The only comment I have is to the insistence of the counter staff to take out additional cover. I took all insurance at the time of booking with auto Europe, however I was informed by the Thrifty counter lady that the cover was not "full" Thrifty cover. This puts doubts into the cover provided, not a good start to the holiday. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by ANDREW - 14 November 2018
" I always use Auto Europe "
" There was a long wait upon collection as there weren't enough cars ready for the amount of customers waiting ! However the lady at the counter was very pleasant and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
MIAMI, US - Reviewed by DAVID - 13 November 2018
" The car was excellent, everything top class no problems either in pick up or drop off "
" All went incredibly smoothly and we would book with Alamo Gold again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by JULIE - 07 November 2018
" Would definitely recommend Alamo. "
" Very professional. Everything included in the price, no hidden costs. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by GROSVENOR - 06 November 2018
" Overall very good. The Dodge Caravan was brilliant with loads of luggage space. We got 4 quite large cases in the back even with all the seats up "
" Very good. I hope the toll system works o k "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by CHRISTOPHER - 06 November 2018
" Painless experience and have used before "
" Car was a bit dusty and had been vacuumed. Other than that brilliant. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MIAMI, US - Reviewed by JAMES - 06 November 2018
" . "
" very efficient - thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by SIMON - 02 November 2018
" Used auto-Europe a few times now, always been really happy with it. "
" Decent experience and excellent quality of premium car "
Overall Value: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by BARRY - 02 November 2018
" Excellent "
" Very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by DEREK - 01 November 2018
" The car was great and special to drive. "
" The pick up and drop off was very slick. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MIAMI, US - Reviewed by JAMES - 31 October 2018
" Auto-Europe provided a full range of car prices, much cheaper than going direct to car rental companies. Best car hire service on the market. Thank you A-E "
" I would recommend Auto-Europe to all my friends. They got me the perfect car at the right price including a full tank of fuel and additional drivers included in the price. Great , great deal "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by PAUL - 29 October 2018
" We have used Auto Europe several times and always get efficient service and good value. "
" Efficient service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by IAIN - 24 October 2018
" Used Auto Europe for my last 3 trips to the US and have already recommended to friends several times. Always great rates. "
" Excellent counter Staff at Miami International Airport, after a long flight from the UK the service was quick efficient and seamless. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by MARTIN - 23 October 2018
" Alamo car hire are the best of all hire car company and give good rates good clean cars "
" The car just as i had paid for with very low miles man at the desk very good no problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by MICHAEL - 15 October 2018
" Very good service and a good price "
" Very easy and very efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by MALCOLM - 15 October 2018
" Good service great price "
" Fast efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by CHRISTOPHER - 09 October 2018
" Smooth car hiring experience - very good. "
" Efficient and easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MIAMI, US - Reviewed by RICHARD - 01 October 2018
" Only ever use Alamo when hiring a car in USA as service is always excellent "
" Excellent as always "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by SIMON - 28 September 2018
" Ok "
" Ok "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by HENDRIK STEPHANUS - 11 September 2018
" Hassle free car hire - definitely a BIG positive for me. "
" Hassle free car hire - definitely a BIG positive for me. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MIAMI, US - Reviewed by MARK - 04 September 2018
" All good "
" A very good service good value. Easy process. Nice car provided and no issues while on hire. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by ROLAND - 04 September 2018
" All very smooth. "
" It was all very efficient with no problems. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by STEPHEN - 22 August 2018
" Easy and straightforward "
" Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by ROBERTO - 18 August 2018
" I always use auto Europe, very happy with the range of cars and pricing "
" Very professional service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by JONATHAN - 15 August 2018
" Absolutely hassle free from speedy pick up and drop off great choice of cars which were in fantastic contusion staff very friendly and efficient "
" Great service speedy pick up and drop off choice of vichle first class service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by CRAIG - 23 July 2018
" Best price for car rental on the internet. "
" Very professional and great fleet. Will definitely rent again from Alamo through Auto Europe "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by MARTIN - 23 June 2018
" Car choice excellent, man who offered car really good, informative and helpful. "
" Man at counter not really interested once we refused breakdown cover. Unclear on where to collect car. "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by ANA CAROLINA - 20 June 2018
" Everything was smooth and fast "
" This time Theo offered me a different GPS that is more like a cell phone with internet and waze. At first I denied because it costs more than a regular gps but then they gave me for the same price. I loved it because it worked perfectly. A lot better than the gps which I think are very outdated. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by AMI - 18 June 2018
" Brilliant! I'll be using again! "
" Fantastic experience throughout! Great service and vehicle "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by YEHOSHUA - 14 May 2018
" Very good "
" I'm very happy with Alamo "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by MARTIN - 12 May 2018
" Very good value, thanks "
" Great car, great service and value. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by DONALD - 19 May 2015
" easy access to all document with no problem at pick up "
" very helpful agent at miami airport with route suggestion and return advice "
MIAMI, US - Reviewed by TERENCE - 11 May 2015
" We've rented from Auto Europe as far afield as Ireland and Florida and each time the rental was as good as it gets. However I'm still governed by price but then saying that my experiences with Auto Europe have always been satisfactory. "
" Always slow service and I always notice their 'hard sales' to sale extras and in one case trying very hard to sale me insurance I didn't need and to unsuspecting customers ie people on their own,women and people who haven't hired in Florida before etc etc. "
MIAMI, US - Reviewed by MARK - 06 May 2015
" Everything went to plan. No hidden charges. Nothing to complain about at all "
" The Alamo staff were really helpful and clearly very focused on providing a good experience for visitors like us. "
MIAMI, US - Reviewed by FRANK - 21 March 2015
" None.I have used auto Europe for years and have never been disappointed. "
" Good information at reception.Very poor when given the car in the car park.They work on a pick what you like basis.This causes unnecessary problems with opting for a car then realising it has features which have not been requested,eg GPS.No help by Dollar to get correct type of vehicle which has been paid for,or is it a ploy to get more revenue when leaving the car park.It is easier for all sides to be given a specific car and also saves time.In my case 30 plus minutes. "
MIAMI, US - Reviewed by GERARD - 04 March 2015
" I was given a Kia Soul in place of the Ford Focus that I had ordered but in the event this did not matter. "
MIAMI, US - Reviewed by TREVOR - 13 January 2015
" Everything worked perfectly from placing order, answer to telephone enquiries, pick up and drop. "
" Couldn't have been better "
MIAMI, US - Reviewed by NEIL - 07 January 2015
" Good value, good service. Make people more aware of pressure the actual car rental put on people to take a upgrade ,when it is not necessary. "
" After a long flight the last thing you need is a guy telling you to upgrade your 7 seater Dodge caravan as it wont hold your amount of luggage.Upgrade for $500 more. I count myself lucky as my in-laws were with me and told the guy they had a Dodge caravan before and had plenty of room for luggage and passenger. It was unappreciated that Alamo let their staff make upgrade pressure on clients. When proceeding to the pick up area we were told pick any car you like with in the area . Any make any colour in the category we had paid with in the voucher .They were very efficient and help full . On retuning the car they were also very efficient .So ALAMO why not re train your staff on desk duty to be true-full to customer needs . "
MIAMI, US - Reviewed by ANDREW - 02 January 2015
" have used you for a no. of years very satisfied "
" swift service "
MIAMI, US - Reviewed by MICHAEL - 28 December 2014
" First rental through this company, and very satisfied. "
" Excellent vehicle, good customer service, highly recommended. "
MIAMI, US - Reviewed by IAN - 10 December 2014
" Got a good price off your website "
" The guy handling my rental seemed more interested in upgrading my car choice and sell me a Sun Pass. When I refused both he simply went through the motions mechanically waiting for his next victim, I presume he is on commission for what he can squeeze out of the customers? "
MIAMI, US - Reviewed by LIANNE - 07 December 2014
" Easy booking process and we got what was booked. "
" Excellent pickup service and easy return process. The whole process was 'painless'. "
MIAMI, US - Reviewed by DEREK - 24 November 2014
" Everything went very smoothly with no problems "
" Very satisfied - they upgraded my vehicle at no extra charge "
MIAMI, US - Reviewed by ILYA - 23 November 2014
" Everything was good, I used to use Economycarrentals (ECR) almost exclusively for all my car rentals around the globe but lately I see auto-europe offering much better quotes than ECR. Another big plus of auto-europe compared to ECR is that you know the rental company upfront before the booking that saves the hassle of booking cancellation if the rental company offered by ECR is not the one you want to rent a car from. Nice work, auto-europe! "
" I like Alamo very much in general and try to book with them instead of Dollar or Budget even if Alamo is a little more expensive. This time in Miami I had an issue with the car I picked up (very strong smell of... body fluids on one of the seats), so I returned an hour later to swap the car - everyone was very helpful, offered me a free upgrade for this inconvenience and processed the whole swap in a matter of minutes. I don't really know what else to wish for - my experience with Alamo in 4 or 5 different locations over the last several years has always been from very good to excellent! "
MIAMI, US - Reviewed by GEOFFREY - 22 November 2014
" Very satisfied, wouldn't use anyone else. "
" Long wait at Miami "
MIAMI, US - Reviewed by JOHN - 08 November 2014
" Have used Auto Europe for several years never had a problem and always a good price "
" Very good service, use these now as you only pay for the toll roads you go through rather than with Dollar who charge you $75 regardless of how many tolls you go through "
MIAMI, US - Reviewed by ANTHONY - 15 October 2014
" The deal in the USA was good but the hire I did in the UK before I went was not. I would use or recommend Auto Europe again when abroad but not in the UK. I was not asked for feedback in the UK "
" Was disappointed to be told only a Chrysler available, no Mustangs. Felt is was a ploy to get me to upgrade to a Camero. When we wen into the lot there were 2 Mustangs immediately inside the door! "
MIAMI, US - Reviewed by RALPH - 29 September 2014
" You were okay but Alamo were awful! The car was dirty, no windscreen cleaner. I paid extra for sat nav which was rubbish! I also felt forced into upgrading my car! The queue to pick up the car was at least an hour "
" Please see above! I will never use Alamo again. Despite paying extra for the car as I said above it looked as if it had just been dropped off and not touched "
MIAMI, US - Reviewed by FERNANDO - 17 September 2014
" congratulation excellent service "
" very good "
MIAMI, US - Reviewed by ERIKA - 18 August 2014
" Absolutely brilliant service. Everything went to plan and there were no issues. "
" The car was perfect and everything was good except there was a very long queue at the airport and we had to queue for nearly 1 hr to get to the counter. "
MIAMI, US - Reviewed by MICHAEL - 13 August 2014
" Easy to make booking, paperwork nice and clear to understand "
" Quick and easy to complete paperwork, staff not helpful in car park when collecting the car (as a Brit it is not easy to just "go and find a Dodge Charger......"). Basically left to own devices to select a car! "
MIAMI, US - Reviewed by PAUL - 04 August 2014
" Excellent service booking in the UK over the Internet for a vehicle to use in the USA. Would use again, no hesitation. "
" Car had a fault when we left rental car hire venue. so I went straight back to car rental. Dollar exchanged the car straight away and made a note of the problem on the booking info. On our return to Dollar car rental to return the vehicle they waived the fuel charge of $50 as a kind gesture for the initial problem at the start of our holiday. That was a very kind gesture of them "
MIAMI, US - Reviewed by VITALIY - 04 June 2014
" Everything was fine. Booking was esea and with fair price. Thank you. "
" Fast check in, clean car. Everything was good. "
MIAMI, US - Reviewed by DAVID - 18 May 2014
" No adverse comment at all. "
" The car was well prepared and was what I wanted and it went well throughout my holiday. The only problem was that in Miami Car Rental there were only 2 people dealing with a queue at the Thrifty section. It took 40 minutes to get my car which I consider to be too long. "
MIAMI, US - Reviewed by MARTIN - 23 April 2014
" My voucher worked fine, no problems. "
" I have returned from my trip and handed the car back in a pristine condition and full of fuel as require to do so. Following a review of my invoice I have noticed a hidden charge for FSO (fuel service charge). I am extremely frustrated at this as I declined this option at the time of taking the car. I opted to return the car full of fuel. I am now sitting with a bill of 88 USDollars. "
MIAMI, US - Reviewed by DARREN - 17 April 2014
" Easy and efficient as usual :) "
" The queue to collect the car was phenomenal. We waited well over an hour just to get to the desk. "
MIAMI, US - Reviewed by PASKAL - 04 April 2014
" This is the second time I've used Auto Europe for car-hire in the US and it was completely trouble-free and easy. In particular, I'd like to mention and thank Debby in the call centre who went out of her way to ensure the particular vehicle category I was after was available. Individuals like her ensure an organisation such as yours stay well above the competition. Thanks. "
" Straightforward with no hard-sell (possibly due to Auto Europe stating that 'no extra insurance is needed). As a customer, I was very pleased with Alamo's service. "
MIAMI, US - Reviewed by DAVID - 16 March 2014
" Easy to book but not always the cheapest so it pays to shop around. "
" VERY BAD Pressure selling even though i had pre-booked. After the hire they tried to charge me $18 for not filling up the tank although i had just filled up to the brim 3.6 miles away and had the receipt in hand. This is dishonest and wrong and could be considered stealing. "
MIAMI, US - Reviewed by EDWIN - 07 March 2014
" Everything perfect "
" Perfect service,perfect car,thank you "
MIAMI, US - Reviewed by ANDREW - 04 March 2014
" long way from terminal "
MIAMI, US - Reviewed by WILLIAM - 23 February 2014
" Great price and great car "
" Queue at Alamo Miami was horrendous. Just what you needed after a long flight. Car was not available so got a better car to avoid another wait. "
MIAMI, US - Reviewed by ROBERT - 02 December 2013
" Exceptional car - couldn't fault it but the service at the airport with alimo was totally unacceptable - over 2 hours in a queue. "
" See above "
MIAMI, US - Reviewed by STEWART - 25 November 2013
" Very happy with all the arrangements made and online experience with Auto Europe. "
" Poor collection experience, unimpressed with staff and features of hire car did not work? Would not choose to use budget again for hire car requirements. "
MIAMI, US - Reviewed by CHRIS - 12 November 2013
" on arrival in Miami dollar had not enough cars to meet demand. There was a very long wait "
MIAMI, US - Reviewed by DAVID - 08 November 2013
" None - very happy with my rental. "
" Very pleased in general although having purchased in advance a fully inclusive package I would have preferred to not have had to endure the hard sell to try to get me to upgrade my insurance, car group etc. "
MIAMI, US - Reviewed by DAVID - 29 July 2013
" Every thing okay "
" Queue to collect car was poor and took us over an hour to pick car up. Was then forced to prepay fuel which was 20c a gallon dearer than average.They then tried to scare us into taking 88$ of tolls which we declined. Car was filthy inside. Car then broke down 3 times before it was changed and ended us costing us over half a day of our holiday "
MIAMI, US - Reviewed by ROBERT - 06 June 2013
" My car hire was with Thrifty via yourselves. On arrival at their desk I did ask about what car I would be getting and was told I would be given a choice within the category I had paid for. 2 of us were doing quite an extensive tour around Florida and so I was keen to have a small fuel effeicient car. When we went to pick up our car I was offered an extremely large saloon that was totally inappropriate. I said no and asked about the small car that I had ordered. I was told that they did not have any and was then offered a Ford Escape being told it was a 4 cylinder vehicle with good fuel economy. It used petrol like it was going out of fashion so the good price for the car hire was wiped out by the cost of regularly filling the tank. "
" On arrival at their desk I did ask about what car I would be getting and was told I would be given a choice within the category I had paid for. 2 of us were doing quite an extensive tour around Florida and so I was keen to have a small fuel effeicient car. When we went to pick up our car I was offered an extremely large saloon that was totally inappropriate. I said no and asked about the small car that I had ordered. I was told that they did not have any and was then offered a Ford Escape being told it was a 4 cylinder vehicle with good fuel economy. It used petrol like it was going out of fashion so the good price for the car hire was wiped out by the cost of regularly filling the tank. "
MIAMI, US - Reviewed by COLIN - 02 June 2013
" Very good service at pick up and efficient service at drop off. The car provided was ideal for my needs. The only problem was that information provided stated drop off was on floor 3 of the car building when in fact it was on floor 2 this did cause some inconvenience as I needed to leave the building and go around the block again. "
" Very good no problems experienced, the service was efficient, map provided and car hire policy clearly explained. "
MIAMI, US - Reviewed by ALASDAIR - 01 April 2013
" everything perfect "
" no problems at all "
MIAMI, US - Reviewed by ANNA - 11 March 2013
" Large selection of vehicles in different price categories and operational feedback "
" it was not necessary to pay sunpass fee, as we can go without going through toll roads or pay on the spot. This would be much cheaper "
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