AUTO EUROPE NIMES, FRANCE Car Rental Reviews

NIMES, FR - Reviewed by ALMANTAS - 01 November 2019

" Well and quality service provided. "

" Good service. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NIMES, FR - Reviewed by BALWANT - 29 October 2019

" Although the car that was originally offered was not clean the gentlemen wasted no time in finding a replacement which is commendable. Thank you "

" We use enterprise regularly and it would be good to see some recognition for this loyalty "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NIMES, FR - Reviewed by DEBORAH - 18 October 2019

" All good. We have used Auto Europe before, but not recently, but we will certainly use them again if we decide to rent. It was nice to have a phone number for contact if we had a problem. "

" It was all good, we checked the car with a helpful gentleman. There were a few chips, etc., but nothing unreasonable and all noted. The barrier didn't work when we dropped off (out of hours) but that was the airport's fault, not Europcar! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

NIMES, FR - Reviewed by JOHN - 14 October 2019

" Everything went so smoothly. Excellent service with a big smile. "

" Everything went so smoothly from start to finish. Excellent service. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NIMES, FR - Reviewed by JASON - 17 September 2019

" Easy and reasonable "

" Friendly welcoming staff "

Overall Value: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NIMES, FR - Reviewed by KENNETH - 07 September 2019

" Very easy and good value "

" easy to find, helpful staff who speak good English, car in an adjacent car park. All Good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

NIMES, FR - Reviewed by ADRIAN - 02 September 2019

" Very good "

" Awesome drop off experience, collection was a little slow but still good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NIMES, FR - Reviewed by STEPHEN - 04 August 2019

" great to have email of paperwork sent immediately when abroad "

" all 5 star service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NIMES, FR - Reviewed by PETER - 12 July 2019

" Enjoyed my holiday rental. "

" Friendly staff almost new car very happy. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NIMES, FR - Reviewed by JOHN - 07 June 2019

" Satisfied "

" Satisfied "

Overall Value: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

NIMES, FR - Reviewed by VIVIEN - 22 October 2018

" No problems. All most satisfactory "

" An excellent service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NIMES, FR - Reviewed by JOHN - 28 September 2018

" Straightforward to search and book a car. Good value and problem-free! Thanks! "

" Good value & relatively quick counter-service. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

NIMES, FR - Reviewed by NICHOLAS - 28 September 2018

" Very good "

" Very good "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

NIMES, FR - Reviewed by JOHN - 24 August 2018

" Very easy to get competitive rental pricing, and simple ordering/administration. I never bother using anyone else at present! "

" Very good experience all round. Generically, collecting a hire car (even when licence and other personal details have already been provided) always seems to take too long, regardless of the hiring company, but putting that to one side, I found the service from Thrifty excellent. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NIMES, FR - Reviewed by NEAL - 11 August 2018

" We liked the fact they only blocked off 250€ on a credit card and reimbursed within 3 days of the rental ending. Others block up to 1,200€ and it can take up to 10 days to lift on foreign transactions. "

" Whole process very simple. Very courteous and efficient staff. We were out driving before we knew it! All good. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NIMES, FR - Reviewed by SALVATORE - 29 June 2018

" Easy to access to get the car .. excellent staff to help me out .. price competitive but could be less .. car clean and very new in nice conditions Very excellent experience.. "

" So very happy.. nice service and staff .. car very new and cleaned "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NIMES, FR - Reviewed by DAVID - 04 July 2015

" easy booking - good price - fair deal - nice car "

" nice car - easy pick up - easy- drop off -staff pleasant and helpful "

NIMES, FR - Reviewed by JOSEPH - 24 April 2015

" More instruction on driving new car would assist. "

" Have desk manned when returning car "

NIMES, FR - Reviewed by GARY - 09 April 2015

" This occasion Auto Europe were significantly cheaper to rent from. "

" Use Nimes aero port several times a year and enterprise/citer rent out Poor condition cars and not very clean, every time used takes far too long to get the rental completed. The hertz desk opposite were doing about 3 to 1 customers against enterprise/citer desk, only reason I booked this time was you were significantly cheaper than hertz on this occasion. If I had a choice knowing what experiences I have had I would choose not to book with enterprise/citer. "

NIMES, FR - Reviewed by DOUGLAS - 31 January 2015

" No issues "

" David was exceptionally helpful. Deserves a star. "

NIMES, FR - Reviewed by MICHAEL - 13 January 2015

" All good on website and booking. I would ask how does Auto Europe rate and manage the organisations it has us rent from? I don't notice any comments I write coming into action. "

" Picked up the hire car: 75% fuel in the tank, told to fill up to 75% but refused; it was dark and car not properly checked over so left to me next day - so wrong in many ways; car had done 63,000 km - wow, it's been around the world and I get the really used car because I choose Citeh and Auto Europe? "

NIMES, FR - Reviewed by MICHAEL - 03 December 2014

" Satisfied with Auto Europe this time around. Booking was simple and prices were good. Citeh, the company providing the car, also got their act together and it was a painless experience and no potential hidden extras included. I booked a couple of weeks before travelling and got a good price (best of several quotes from other agencies). I noted with two days to go that Auto Europe price was more expensive by approximately £10. This time around I didn't cancel and take a cheaper quote but I certainly will look more closely at cost and value next time around. Perhaps Auto Europe should look into this? "

" Simple and straightforward this time around. It was dark when we arrived and got the car. Citeh inspect the car with you but this was pointless as nothing could be seen in the dark so asked to sign an inspection sheet as okay and phone the next day if any marks on car! Car provided was different to the one I selected but larger. Not an issue but why can't rental companies manage their business to give you what your ordered? Also the car had 48,000 kms on the clock - not a lot but more than usual for a hire car, but again, expected as it's the cheaper brand for this organisation. Overall, experience was fine but Citeh would benefit from improved check-in experience. "

NIMES, FR - Reviewed by OLIVER - 08 June 2014

" Excellent value and easy to use "

" Car was upgraded on arrival to next size because they did not have the ordered car in stock. Car was in excellent condition- a HUGE contrast to a recent experience in Spain.Slight complaint was that it took a while to get served - other car company queues had gone - but it was because the thing that REALLY impressed me was an employee checking over the car with me on departure, agreeing existing marks and answering a few questions. ( Citroens are very different driving consoles to Fords or VW's ). Also, a full comprehensive handbook (albeit only in French but we were in France) was provided and was necessary . I cannot remember either of these things happening before so full marks to Citer employees on both those things. "

NIMES, FR - Reviewed by ALAN - 05 June 2014

" Competitive price "

" Pick up was slow - only one staff member present who had to process customer and take them to car park to pick up vehicle. Desk was not manned when car was returned. Car was fine. "

NIMES, FR - Reviewed by NIGEL - 08 April 2014

" Very straightforward and good value. "

" Excellent service, good car, good value. "

NIMES, FR - Reviewed by MICHAEL - 15 March 2014

" These days seems to be straightforward, no hidden charges and benefits included all at lower prices - good deals and my place to go more often than not. "

" Good, new car. Efficient service with a smile. Good job. "

NIMES, FR - Reviewed by RODERICK - 15 November 2013

" Very helpful and friendly service at Citer Nimes Airport. Excellent choice of car. "

" Always have good cars available at FNI. Citer staff always pleasant and friendly. "

NIMES, FR - Reviewed by LARS - 05 November 2013

" I am very satisfied with the booking experience. Only thing that was a matter of worry was I could not find out if there was a drop-key service available at the airport with the local rental company. It so happened that there was, but you never know if it is physically possible to return your car out of office hours, which is really critical information to have. The booking tool did not indicate that it was possible to do so, instead telling me I had to return it when the desk opened and thus risk missing my flight "

" I think they were open and honest not trying to add any extra cost or sell me any extra service I did not want or require. They were very helpful and we also got a great car without any problems. "

NIMES, FR - Reviewed by JANE - 02 November 2013

" The employees where superb. Thank you. If its a French bank holiday - travellers beware for a long long wait as staff are not on duty for the day! BEWARE of the small print... The quoted web price for one day car hire, hid in the small print the fact that another 90 euros was required for a return to an airport. If the car is being returned to Beziers airport - remember to ask for the car park barrier code; so that you can get in to return the car! Also get any defects identified on the paperwork when you hire the car because upon return they are very thorough in checking the vehicle over. "

" see above "

NIMES, FR - Reviewed by ROBERT - 06 August 2013

" Easy to book and competitive rate as we needed to include an additional driver. "

" The car wasn't a C3 as hoped for but was actually fine and very easy to drive. Staff member was very helpful on pick up and drove the car round for us with the two booster seats. "

NIMES, FR - Reviewed by BRYAN - 05 July 2013

" We enjoyed very good service from Auto Europe and would choose this company again . "

" No problems at all. Helpful staff and car was all we needed. "

NIMES, FR - Reviewed by ANTHONY - 11 June 2013

" The car was great for my requirements and all arrangements simple "

" Dealt with quickly and simply "

NIMES, FR - Reviewed by ROBERT - 29 May 2013

" A very good service. More flexibilty with times for collecting and returning cars to suit planes. I arrived 9.00am and left 2.00pm this I was told meant I would be charged for an extra day if the car was not returned by 9.00-am thus I waited in airport for over 4.00 hours un nessasarily. "

" ok "