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PALERMO CAR HIRE REVIEWS
Car hire reviews in Palermo
Capital of the Italian island of Sicily, Palermo has emerged in recent years as one of Europe's great Mediterranean cities. With an alluring mix of cultures, architectural styles and culinary delights, it manages to blend the very best of what the Phoenicians, Romans and Arabs left behind all those centuries ago. Built in 1185, Palermo Cathedral retains much its original Norman character, with the south side particularly notable for its 1453 Gothic-Catalan portico. The interior contains many artistic treasures, including an exquisite carving of God the Father on His Throne and a magnificent 13th-century mosaic of the Virgin Mary on a gold background. Another major highlight for visitors is the Palazzo dei Normanni (Norman Palace) which dates back even further to the 9th century when the Arabs built it as a lavish palace for their Emir. The incredible collection of antiquities in Palermo's Archaeological Museum (Museo Archeologico) is one of the finest in Italy and simply cannot be missed. There are many important exhibits to see here, such as the four frieze panels from 575 BC showing the Gods of Delphi (Artemis, Leto, Apollo), a sphinx, the Abduction of Europa, and Hercules and the Bull. Palermo's excellent Botanic Garden (Orto Botanico) offers a welcome break from all the city sightseeing with a huge variety of plants to appreciate in over 11 hectares of verdant terrain. With your car hire in Palermo you'll also be well placed for an exhilarating road-trip along Sicily's spectacular northern coastline.
A leading global car hire company for almost 70 years, Auto Europe offers high-quality vehicle rental services at over 24,000 locations in more 180 destinations around the world. You can book your car hire in Palermo in just a few clicks through our high-tech booking engine before picking it up at a convenient downtown location or from Palermo Airport. Select your dates then choose from a large selection of reliable suppliers, both local and international, including Thrifty, Hertz, Budget, Europcar, Sixt, National, Alamo, Dollar, Avis and Enterprise. Auto Europe can always provide you with the best type of car for your trip to Sicily, whether it's a relaxing drive along the island's northern shoreline or an exciting drive right across the island to Catania. Check out what others think about Auto Europe's car rental services in Sicily by scrolling down and reading their comments in our car hire reviews in Palermo section below.
AUTO EUROPE PALERMO, ITALY Car Rental Reviews
Average Rating for Auto Europe Palermo:
PALERMO, IT - Reviewed by GIUSEPPE - 27 July 2021
" Great experience as always "
" Really pleased with the service at Palermo Airport especially from Germana. She was extremely kind and courteous. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by LUIGI - 21 October 2020
" 100% use again thanks "
" Easy service, great vehicles "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by GLENN - 30 September 2020
" Pickup to dropoff service was excellent "
" Great service. Pouring with rain when we dropped car off - they kindly took us to the airport doors to stop us getting wet! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by LUIS - 07 September 2020
" Great experience overall! "
" Great overall. One problem was that the oil was low. After stopping at a petrol station, the attendant checked and the oil was very low, to the point where it needed a litre adding - which I paid for. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PALERMO, IT - Reviewed by PETRA - 25 August 2020
" Have used Auto Europe for many years and never had any issues. Great company! "
" Professional and helpful staff. No fuss and very easy to use. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by ALLAN - 10 November 2019
" Like being able to cancel without penalty until few days before hire if a better deal comes up. "
" A bit of a wait to get our car but the drop-off was very quick and efficient with friendly young lady. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PALERMO, IT - Reviewed by LUCIANO - 26 October 2019
" excellent "
" check if eny damige before allways looking to charge you exstra "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by GIANMARCO - 25 October 2019
" Good "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by CHRISTOPHER - 11 October 2019
" Simple process good service desk assistance- easy drop off "
" Idéal car in good condition "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by SARAH - 04 October 2019
" This was my second booking through AutoEurope and I am very happy. "
" Getting the car was very quick compared to other rental companies with long queues. I was expecting a specific compact crossover model of car but there was none available and was asked if a Fiat Punto was ok, which I declined as I really wanted a crossover/tall car. I was then kindly upgraded for free to a full SUV, which was quite large but very comfortable! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PALERMO, IT - Reviewed by GUGLIELMO - 01 October 2019
" Fair "
" Fair "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by ALLAN - 30 September 2019
" Regularly use Auto Europe "
" Satisfied on all counts "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PALERMO, IT - Reviewed by VINODKUMAR - 28 September 2019
" It was all very straight forward no long firms to be filled, they were very helpful "
" They were very helpful n we got a better car than what we had booked "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by PHILIP - 20 September 2019
" Very happy with everything, from the time I first booked the car Auto Europe, to the return of the car to Locauto in Palermo Airport. "
" Service was very efficient and speedy at collection, no pressure sales for extra's, explained I had AE insurance. Was given an upgraded car at no extra cost. All Locauto staff were friendly and helpful. Thorough check round car and all marks pointed out. Car done all I required for the 14 days in comfort. Car return was equally efficient, Melanie the check in lady was very courteous and said all was good. My £500 deposit was back in my account within 24 hours. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by JANE - 20 September 2019
" Always rent with autoeurope "
" Very easy to deal with. No hassle renter. No fuss and quick return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by JOSEPH - 11 September 2019
" Very easy "
" I did not get the car a booked and was given an automatic. However although I am not a fan of automatics the car was better than the one I booked. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9
PALERMO, IT - Reviewed by DOMENICO - 08 September 2019
" I have been hiring cars throughout Autoeurope for the past 10 years or so, every-time I have had a great experience at a low price , 5*! "
" Great value for money , good cars. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by ZAINAB - 04 September 2019
" Top Stuff. Will use again! "
" The counter staff were efficient however they did try to push additional insurance and also there were long queues so maybe they are under staffed. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by MATTHEW - 03 September 2019
" Easy and straight forward with the booking. "
" When picking up the vehicle I was surprised that the excess was as high as it was, and the cost to waiver it was not proportionate to the cost of the rental itself. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PALERMO, IT - Reviewed by THEODOR - 02 September 2019
" Smooth interaction, no problems. "
" Everything went OK, no hiccups. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by PETER - 25 August 2019
" I book again with the same company "
" Very good service, the assistant at the car hire very funny nice man ,name Arther I will recommend, I will book again with the same company. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PALERMO, IT - Reviewed by PHYLLIS - 30 July 2019
" I always use Auto Europe. Good prices. Whichever company I have gone with from the site has given good service. "
" Staff friendly and helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by DAVID - 11 June 2019
" Easy from the start to the finish, thanks "
" Excellent service from all the staff at Palermo, highly recommended. No money making schemes here. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by GARETH - 20 May 2019
" Good company to deal with. Good communication "
" Good quality Toyota Aygo car No problems "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by PHILIP - 01 May 2019
" Superb service best rental company I've used so far to date. "
" Very helpful and friendly staff. I've already referred someone while we were at the airport. Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by ORNELLA - 30 April 2019
" simple and clear "
" pleasant "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by TIMOTHY - 30 April 2019
" Good "
" Helpful and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by HAMON - 22 April 2019
" Great! "
" Excellent! The staff were friendly and very helpful and having their own full insurance was well worth the extra cost. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by ARNOLD - 20 October 2018
" Very satisfied, no issues at all "
" Highly recommended, no issues at all "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by MARK - 19 October 2018
" Nothing but positive. "
" All made very easy for me - the advice given at the counter on arrival proved invaluable to my peace of mind. To drive a new, undamaged car in Palermo for a fortnight is a challenge but having taken out the appropriate insurances I could rest easy! (Somehow manage to return it in it's original state...) "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by JOHN NICHOLAS - 18 October 2018
" All smooth "
" Very friendly reception when picking up the car "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PALERMO, IT - Reviewed by PHILIP - 08 October 2018
" The car we rented did not include a user's manual and there seemed to be no garage close enough to (or in) Palermo airport for us to feel confident about passing the 'return with full tank' requirement (we did, but wasted time and fuel looking for such a garage). "
" The lady at the counter wanted to sell us insurance for eventualities we already had covered under the excess reimbursement scheme and didn't speak enough English for us to have a useful discussion about that. "
Overall Value: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by PAUL - 08 October 2018
" Just very good. "
" Easy booking. Clear and appropriate information about insurance. Good at collection and return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by JOHN - 07 October 2018
" Always nervous about car hire so your service with full cover for damage if occurring was very reassuring. Also your willingness to be a point of reference in dealing with the car hire company if needed was comforting. "
" Staff were pleasant and friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PALERMO, IT - Reviewed by MEEKA - 07 October 2018
" Ok "
" We waited over 30 minutes to drop the car back, there is no queuing system. There is no petrol station anywhere near the airport, so we could not fill up. The policy CANNOT be return full. "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 1 Condition of the Vehicle: 8
PALERMO, IT - Reviewed by JOHN - 06 October 2018
" Auto-europe . Booking etc. no problem and my requirements were met in full. Cost of rental reasonable. To advise clients to take out excess insurance in UK. would be a good idea at time of booking-would show thought for client. I have always taken out annual excess - car providers obviously don't like it. When we pick-up a car all we want to do is go thro' the process as quick as possible and get away a.s.a.p. "
" Stop-off. No petrol stations near to or at airport.3/4 full tank.OK. pay for 1/4 but told 60+ euros. Retained key drove to nearest town. 18euros. But next to petrol station is Sicily by car - valeting & parking of cars. Made me a little angry - a bit of a rip-off .Typical car-rental -get as much as possible from client.I'm to experience at renting 40+ years. "
Overall Value: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by STEPHEN - 05 October 2018
" Quick turnaround at rental desk on Collection and return. Really helpful staff "
" Perfect. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by STEWART - 04 October 2018
" It was all very good and no problems at all, just what you expect "
" The service was fast, friendly and efficient The car was great, just what we needed Definitely use enterprise again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by CHRISTOPHER - 29 September 2018
" No issues at all, smooth as ! Thank you "
" Quick service at pick up and drop off. Good price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PALERMO, IT - Reviewed by GIRISH - 17 September 2018
" Easy to use website. All the terms and conditions are well laid out. No 'aftershocks ' from Autoeurope. "
" Satisfactory overall. I didn't like the drive of the car we had. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PALERMO, IT - Reviewed by RICHARD - 15 September 2018
" Good value overall, would look at using Auto Europe again "
" Hired a small 4 door car from Palermo, Sicily for 7 days. Booking and paperwork in UK straight forward. Locauto booking desk n airport terminal easy to find, short queue but straightforward paperwork and formalities with no extra selling hassle. Car pound short walk, friendly staff, car in good condition with full tank. Drop off at 8.00 am was equally easy with no hassle with fuel and vehicle check, confirmation of return of damage deposit within 24 hrs. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PALERMO, IT - Reviewed by NEIL - 09 September 2018
" Cheap and cheerful "
" Cheap and cheerful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PALERMO, IT - Reviewed by KEITH - 22 August 2018
" very efficient "
" very efficient "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by PASQUALE - 21 August 2018
" excellent, no problems "
" excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by SIMON - 15 August 2018
" All ok "
" Good: quick pick up of vehicle: no queuing delays. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PALERMO, IT - Reviewed by ADAM - 12 August 2018
" Easy and reliable "
" Very professional and easy to deal with "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by DANA - 19 July 2018
" Great and highly recommended "
" excellent service and high quality customer service "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PALERMO, IT - Reviewed by JORDAN - 18 July 2018
" The experience was very smooth and easy and got an excellent price from using Auto Europe. "
" I had a great car rental experience with Enterprise. At the counter they told me that I needed two credit cards for security purposes. I had previously called Enterprise to check this with them as I thought this sounded odd and had been told over the phone that it would be ok. I relayed this message to the service staff and they made an exception for me. The car was in excellent condition and the staff were very helpful with changing the GPS language to English for me and I was driving away within 30 minutes or originally arriving at the desk, so a very quick service. The drop off experience was also very quick and smooth. A great experience overall and I would definitely use them again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by ROBERT - 16 July 2018
" As above "
" Thoroughly excellent. Friendly and efficient. New car, Citroen C3 with 9 kilometers on the clock. Great car. Great to get reminder email day before pick up. I have had two very poor experience with two other rental companies in Italy in the last two years. I will be a returning customer for sure and if you have a membership program I would like to join? Thanks. Bob Gabriel "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by JAMES - 27 June 2018
" My number one choice for car hire in future. "
" Friendly and efficient staff. Good value for money. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by TREVOR - 25 June 2018
" Excellent value. "
" Extremely easy to find the desk, polite and delightful staff at desk and at Locauto collection point. Easy to find to get car - not so easy for return as Sat Nan on phone didn't recognise airport configuration. Perhaps quick explanation of where to go on return may be useful? "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by ALAN - 19 June 2018
" Have used Sicily by Car several times and once again I was pleased with both the service I received and the quality of the car. "
" Very happy with both the service and the car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by PETER - 16 May 2018
" Important when in an unknown environment to have a car on which you can depend. This rental ticked all the boxes. "
" A very easy process. Had total confience with car and the team who organsied the rental. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by MICHAEL - 12 May 2018
" I had seen all sorts of negative stuff about hiring a car with Auto Europe / SICILY BY CAR on line, befor our trip to Sicily. Well, my experience was A1 service and value. Will definitely use auto Europe / SICILY BY CAR again when back in Sicily. Mike & Teresa, Sale, Cheshire. "
" Staff were efficient, speedy, and very professional :-) "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by PHILIP - 12 May 2018
" Excellent service "
" Probably one of the better car hire companies in Palermo As I go there three to four times per year "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PALERMO, IT - Reviewed by ANTHONY - 02 May 2018
" A rainstorm on the first evening left the car with a sandy deposit. There was no quibble or comment upon its return. All staff were courteous and not pushy. "
" If as good in Nice as in Palermo, we will be happy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by MATHEW - 04 July 2015
" as usual service very good "
" very good and helpful staff "
PALERMO, IT - Reviewed by ALISTAIR - 15 June 2015
" Offered full excess waiver where others didnt "
" Efficient and helpful. Could use an airconditioned bus for the 20 min shuttle. Suggest that they offer to sell maps... As no one else does nearby..would give .good service and profitability! Car was dinged whist parked... So full excess was needed and gave no trouble...just a shrug from reception! "
PALERMO, IT - Reviewed by ROBERT - 14 June 2015
" They did exactly what they promised without any troubles "
" As above "
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