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PAPHOS CAR HIRE REVIEWS
Car hire reviews in Paphos
Discover the feel of southern Cyprus with a visit to the legendary city of Paphos. Famous for being the birthplace of Aphrodite, a visit to Paphos is like a journey through ancient Greece - its myths and philosophies. With so much history, culture and ancient architecture, find out what previous visitors have thought by reading the following car hire reviews in Paphos. Invaluable recommendations, thoughts and travel tips, are just some of the comments expressed by our customers.
Auto Europe provides car hire quotations for Cyprus through its trusted partners. With over 60 year’s global experience, booking through us provides you total peace-of-mind and security should any issues arise. Our dedicated customer service team is on-hand to provide advice, resolve issues and answer any questions. Paphos Airport is one of the main entry points into Cyprus and as such makes for one of the most popular car hire pick-up locations on the island.
AUTO EUROPE PAPHOS, CYPRUS Car Rental Reviews
Average Rating for Auto Europe Paphos:
PAPHOS, CY - Reviewed by NEIL - 21 September 2025
" Very good. "
" All good very helpful and friendly at the desk. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by FRANCIS - 19 September 2025
" Overall great "
" Brillianty easy. Customer desk fantastically pleasant. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANTHONY - 19 September 2025
" Very good "
" I have always been happy using europcar. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by PAUL - 16 September 2025
" As above "
" All was well on collection however, money was taken, as oppose to just blocking the money, from my credit card for fuel, I am not sure if it has been refunded (Not had credit card statement) as we returned the car with a full tank. I understood the paperwork said it would be refunded immediately? Also, they tried to say we had chipped the car on the front bumper and had a chip in the window screen, we arrived very late at night and unfortunately we did not check the car, we were tired and it was very dark. I think they said it was OK, but not sure. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHRISTOPHER - 14 September 2025
" Car not great condition and had to get bus to pick up and drop off car as there was a 10 euro charge to deliver or collect from hotel less than a 10 minute drive away. "
" Used before and was very happy with the service I received. This booking the car wasn't in great condition . "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 4 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by MARTIN - 13 September 2025
" Wouldn't use again "
" The lady at the counter was very unhelpful was only after two hour and me saying forget the hire that she became helpful after making me pay another 167 euros. "
Value for Money: 7 Efficiency of Counter Staff: 2 Expediency of Drop-off: 2 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by ALAN - 11 September 2025
" Can not fault anything , will be booking again soon. Thank you . "
" Very pleasant, friendly staff at the counter and collection /drop off . Car was very clean apart from windscreen smeary inside but this is the same with every car we collect from any provider :) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by LINDA - 10 September 2025
" All good except for the delay when collecting. "
" Everything was good except that we had a long wait when picking up the car as it had been to the car wash. This was a little frustrating as we were tired and hot and just wanted to get to our hotel. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MIKE - 09 September 2025
" Easy booking system and great value again this is 4th time using and will definitely use again when needed thank you "
" Car was a higher spec model than I had booked and was of a very high standard almost new vehicle. Very happy with my booking "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CRAIG - 08 September 2025
" Easy booking process and friendly helpful service desk staff Been using auto Europe for many years "
" Easy process and helpful friendly service desk staff "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by MALCOLM - 06 September 2025
" Auto Europe easy to use and always have good rates . Nice reminder coming up to time of hire "
" Counter staff were very annoyed that I did not want to buy extra insurance or pay for the tank of fuel ( I always do full to full fair fuel policy.) the car was marked on paper work as new but had over 10 body marks and the interior roof looked like a drink had been sprayed all over . I booked a manual but got an automatic not helpful when crossing two mountains on the way to my house . If the down shift had worked on the box it may have helped . On stopping the car off I was early and this seemed to be a bad thing too . "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 5 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by MICHAEL - 06 September 2025
" Satisfied "
" Satisfied "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by WASIM - 03 September 2025
" Fast efficient friendly "
" Efficient, decent car, good staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARTIN - 31 August 2025
" Collection at Paphos airport and drop off at Larnaca was a slick process. "
" Usual excellent service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 28 August 2025
" Great service I will definitely be using them again "
" Excellent service at the pick up (Airport) and a seamless hand over when returning "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHRISTOPHER - 27 August 2025
" Overall a good experience. The car was as described and service provided was good and prompt. "
" Very helpful and polite. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JAMIE - 26 August 2025
" No problems at all - smooth process. "
" Simple process - you got us on our way fast - didn't get the email with the out condition of the car as Graham said we would - "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ANDERSON - 25 August 2025
" am writing to formally lodge a complaint regarding my recent car rental experience at Paphos Airport. I booked and fully paid for a Kia Sportage in advance. However, upon arrival at Paphos Airport, I was informed that the vehicle I had reserved was not available. Instead, I was offered a Nissan SUV, which staff claimed was an upgrade due to leather seats. I specifically requested a vehicle of the same category as the Kia Sportage, but was told none were available. As it was late in the evening, and I was travelling with two young children with a two-hour drive ahead, I felt I had no choice but to accept the alternative vehicle provided. Unfortunately, the Nissan SUV was extremely old (over 10 years), had more than 200,000 miles on the odometer, and was equipped with only a CD player. This vehicle was clearly not of the same standard, band, or suitability as the car I had booked, and I believe it should not have been offered for rental at all. "
" am writing to formally lodge a complaint regarding my recent car rental experience at Paphos Airport. I booked and fully paid for a Kia Sportage in advance. However, upon arrival at Paphos Airport, I was informed that the vehicle I had reserved was not available. Instead, I was offered a Nissan SUV, which staff claimed was an upgrade due to leather seats. I specifically requested a vehicle of the same category as the Kia Sportage, but was told none were available. As it was late in the evening, and I was travelling with two young children with a two-hour drive ahead, I felt I had no choice but to accept the alternative vehicle provided. Unfortunately, the Nissan SUV was extremely old (over 10 years), had more than 200,000 miles on the odometer, and was equipped with only a CD player. This vehicle was clearly not of the same standard, band, or suitability as the car I had booked, and I believe it should not have been offered for rental at all. "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by DENISE - 22 August 2025
" Positive experience "
" Great service although car received I would not class as a suv. Should have been Skoda kodiaq or similar and got kia exceed Booked sub for height "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by FRASER - 17 August 2025
" Easy booking experience and I've had good service from sixt in Paphos airport before they didn't let us down unlike a previous experience with Avis at the same location. "
" Helpful staff, good explanation of the type of damage they were looking for on check out and arrival. Vehicle was generally in good condition especially on the inside, quite a few dings on the outside but acceptable. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by DAVID - 17 August 2025
" Did not get the car size booked despite it clearly being stated on the voucher and Sixt counter staff insisted a smaller car had been booked! "
" I was lead to believe I had booked a Kia Ceed Intermediate car, which was clearly stated on the voucher. The counter staff insisted the car booked was a Nissan Note size vehicle, which I didn't want otherwise I would have booked a Nissan Note size car or similar for less money with you! I am not happy about that! "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by DAVID - 16 August 2025
" Very good "
" Quick collection,excellent explanation,decent vehicle "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by KAY - 13 August 2025
" Very simple process and pleased with the car, all was good. "
" Everything ran smoothly, was disappointed that they tried to upsell insurance when I had paid for no excess etc. but apparently that was with you and if we had had an issue we would have still had to pay and claim back from you! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CATHERINE - 12 August 2025
" Air conditioning did not work. Staff tried to convince me it was ok and in line with expectation for hot weather but it was not sufficient. Car was replaced but air con was barely any better. Air con in cars in hot countries need to be properly and regularly serviced. These cars clearly had not been. "
" Air conditioning did not work. Staff tried to convince me it was ok and in line with expectation for hot weather but it was not sufficient. Car was replaced but air con was barely any better. Air con in cars in hot countries need to be properly and regularly serviced. These cars clearly had not been. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by MICHAEL - 11 August 2025
" All good, other than the minor issues above. "
" The boot lock on our first car failed after a few days, so the boot remained open at all times. As the car was driveable, Sixt wouldn't come out to replace it, we had to return to Paphos Airport to exchange, which took 3 hours out of our day. Bear in mind the car had 64,000km on it, so the failure wasn't anything to do with our rental, it was just unfortunate timing, so that was a little annoying. Having said that, they exchanged it straight away and the second car was fine other than the Information light was on from about 20 minutes into the journey on the day we collected it and apparently was a warning for a low battery in the key fob, which showed on the dash. We really should have been told about this and reassured there was plenty of battery life left - or the battery replaced after the previous rental as this must have been predictable? "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by GREGORY - 10 August 2025
" Auto Europe is great for booking efficiency but this is pointless if the provider doesn't provide the correct class if car. "
" Didn't have any car in the classification booked. Tried to substitute a smaller car without announcing the fact. Thus was not a "similar" car situation, they had no cars of the correct size. We already knew we wouldn't fit in a smaller SUV than full size. Spent 90 mins until 1am to find a solution because I walked their car park and pointed to a car we might fit in. Rubbish service on all levels. The car we had worked but was a wreck in tetmiof bodywork. "
Value for Money: 5 Efficiency of Counter Staff: 2 Expediency of Drop-off: 9 Condition of the Vehicle: 2
PAPHOS, CY - Reviewed by JONATHAN - 09 August 2025
" Will only book direct with Sixt in future "
" Old car provided - 2019 with 72k. Changed the next day for a slightly newer car - 2020 worth 28k. Booking via a third party (Auto Europe), Sixt obviously don't issue their newer cars "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by DARYL - 08 August 2025
" Online booking was easy. Car was just what we needed in terms of size and performance. Overall everything was mainly good. "
" Counter staff tried the usual sell of extra insurance and expensive upgrade to bigger car. Always find this annoying. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by KEVIN - 03 August 2025
" Not that good ok at best "
" The lady at counter trying to make me pay more insurance even though I told her her I had full insurance. "
Value for Money: 10 Efficiency of Counter Staff: 2 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by CHRISTOPHER - 01 August 2025
" The vehicle was dated. No USB charging and no sat nav. "
" The vehicle was dated. No USB charging and no sat nav. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by KERRY - 31 July 2025
" Very good price. I have used Auto Europe for many years and will continue to do so in the future. "
" Excellent service. I would recommend highly. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by RUTH - 30 July 2025
" Great service "
" Really nice car, staff at pick up and drop off were lovely . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEVEN - 28 July 2025
" Would use again. "
" Pleasant transaction from start to finish. Credit card block removed within 24 hours of returning car. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by IAN - 28 July 2025
" Great value for money and efficient service. Bonus to arrive at the desk to discover 2nd driver was free. "
" Friendly, efficient service. Hired 2 vehicles at the same time which meant 2x paperwork but this was handled smoothly. Only minor issue was one vehicle had auto side-lights set to "off" position and with little orientation it took a while to figure out why tail lights weren't coming on at night. Vehicle pick-up was near dusk so might have been nice for someone to point out the basics. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by CHRISTOPHER - 26 July 2025
" There needs to be clearer communication regarding fuel charges. Listing it on the voucher which is received after sale is not acceptable. We should be aware that we will be charged for the fuel upfront and not written in the small print. Sixt use a sales pitch to sell that to other customers, the fact that you add that into the contract without it being clear is very misleading. I would think twice about using auto Europe again. "
" It was ok. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by DAVID - 18 July 2025
" Excellent "
" Easy booking and collection process. Airport terminal collection and return "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JAMES - 15 July 2025
" Used Auto Europe and Sixt for years. Not sure about using again in the future. "
" Asked for zero excess cover which was happy with however the assistant at the desk included cover for tyres etc which had already taken. Also charged 25€ to alter booking to have fuel full and return full. He kept insisting that I take it for returning empty and wanted to charge me 150€. I kept telling him I wouldn't use that amount of fuel. Eventually I managed to get through him and was charged the 25€. Charged an extra 60€ for the tyre cover "
Value for Money: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DARREN - 12 July 2025
" Disapointed with standard of car "
" Was disapointed with car as it looked like a second hand car that had a load of bumps scratches etc. Felt it was just offloaded on to us "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by ANDREW - 11 July 2025
" Had a nice hybrid Nissan note but couldn't get Bluetooth to connect but very reliable nice car "
" Friendly staff as always, "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by COLIN - 06 July 2025
" Very good and always efficient. "
" Always good service and helpful at the reception desk. Likely to use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by WILLIAM JOHN - 05 July 2025
" Arrived at the pick up area to collect the car which was already sitting waiting for us, arriving in the dark is not the best time to pick up and check condition of a hire car , had to point out one additional area which was scratched to be added the check sheet before signing for the vehicle. On return Sixt spent a lot of time talking photograph's of the car before agreeing that there was no additional issues or damage to be reported, which is fine but taking into account that I had to point out additional damage which wasn't identified on collection seems a bit unfair. "
" Arrived at desk after our flight and my booking was processed quickly and efficiently within 10 minutes. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by ALAN - 05 July 2025
" The mileage on hire vehicle was 93,000 so for the price paid would have expected better. The interior had seen better days & the windscreen washer didn't work very well. "
" I couldn't fault the experience of the pick up & drop off with Sixt as this was process was very smooth. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by SOPHOCLIS - 04 July 2025
" Easy to book and great price. Will use again "
" Very Good service and efficient staff. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by ALAN - 03 July 2025
" They made everything easy "
" Easy to collect the car from the airport and easy to return the vehicle on our returne "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GEORGE - 02 July 2025
" Best prices booking via Auto Europe and easy to navigate website. "
" No issues what so ever with the whole process "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JENNIFER - 02 July 2025
" Great "
" Pretty good and car was great for what we needed it for. The deposit was way more expensive than I expected (800€) but luckily I had the money to cover it. There was no mention of the deposit cost before we got there (just that there would be one) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by LIAM - 01 July 2025
" Overall really happy "
" I felt the staff were brilliant and very quick, and the dropping the car off was just the same. So really happy with the service. Car was brilliant also, AC was amazing especially as it was pretty hot for a few days. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHRISTOPHER - 29 June 2025
" Everything went well, I always try to use SIXT, it would be nice if they offered an affordable 4x4. "
" SIXT are really good. The condition of the vehicle is always so much better than the other rental companies at Paphos airport. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by CHRISTOS - 26 June 2025
" excellent customer service "
" excellent customer service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by LISA - 25 June 2025
" Great, lovely car "
" Quick and easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHRIS - 24 June 2025
" Could be much better "
" Upgraded car on arrival to auto car good size however poor performance definetly needed a service and air con really poor "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by MAXINE - 20 June 2025
" Happy with car/s allocated and staff when collecting car "
" Had a flat tyre and had to go back to airport and another car given. All interactions with staff smooth "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 18 June 2025
" Always happy with the service very fluent friendly staff and very helpful cars very reasonable but I do think the insurance is very expensive However it is what it is and I'd rather have the insurance and have the head ache "
" Been using you for the last six years every month very happy with the service and that I think that your insurance policy for someone that's a regular is quite expensive for €20 per day "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NICHOLAS - 17 June 2025
" Very good. "
" Great service from friendly, knowledgeable and professional staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by DAVID - 14 June 2025
" Much cheaper than booking via Europcar "
" Upgrade cost to change from a manual to an automatic at pick up was ridiculously expensive "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by VICTORIA - 14 June 2025
" Additional insurance expensive. Good that you take the car full and return full. "
" Hidden charges not clear at time of booking with auto Europe. Thought I'd purchased insurance and booster seats in the original price but turned out not to be the case. Additional insurance very expensive. One of the booster seats not great quality. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ANDY - 12 June 2025
" No "
" Excellent. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOHN - 07 June 2025
" The booking process and the collection and return of vehicle was fine.. Unfortunately the vehicle we got was not in my.opinion the vehicle we should have got for what we paid so quite dissatisfied with that. "
" The vehicle we chose was a kia rio however the vehicle we got was a Toyota yaris which in my.opinion is not the same class of vehicle and when we questioned this we were told we could upgrade to something bigger but the vehicle we chose was the size we wanted not a smaller vehicle so quite dissatisfied about this "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by LINDA - 05 June 2025
" A good company but customer service at the desk was bad but pick up guys are great "
" The counter staff at Pafos airport especially Georgiana were not helpful or customer focused we arrived early but told we had to wait 45 minutes which was ok so we sat and waited then another flight came in early and people were put in front of us even though we all booked the same time even though we went up to the counter we were brushed aside rudely "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 04 June 2025
" Will use again in the near future. "
" Regular customer of Autoeurope and always find them efficient. Ease of collection in airport terminal is a huge bonus. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by DAVID - 03 June 2025
" You should find a way to get the car we ordered . I understand that things happen , but this was quite important go us for boot size "
" Disappointed I didn't get the kia xceed with a larger boot "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by RAYMOND - 03 June 2025
" Unlikely to book through autoeurope again "
" The extra insurance cost was not explained clearly on initial booking when you add this to the car hire it makes europcar decidedly more expensive not withstanding the initial shock "
Value for Money: 4 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by STEWART - 02 June 2025
" Easy to use , all vey easy "
" Great deal - very happy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARTYN - 01 June 2025
" My only negative is that I was unable to preregister on line for the collection as order reference numbers didn't tie up. Your office advised that preregistration was not possible. Your price was almost the same as EasyJet, but I went with you as the additional driver was free. "
" All very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JEFFREY - 25 May 2025
" Auto europe excellent as ive previously used only issue was pushy europcar agent "
" Agent very pushy for extra insurance even though i said i had bought zero excess through auto europe "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by DAVID - 24 May 2025
" No issues "
" No issues "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 21 May 2025
" THE PROCESS OF COLLECTION AND DROP OFF WENT SMOOTH "
" THE CAR SEEMED QUITE OLD, 90,000 MILES ON THE CLOCK AND DIRTY INTERIOR "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by DAVID - 21 May 2025
" Great "
" Great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MICHAEL - 20 May 2025
" Not had an issue with Auto Europe before but perhaps you need to check the calibre of your partners. "
" Truly awful experience. Felt blackmailed by them to take out extra insurance otherwise they would not assist with tyres or anything non mechanical. We felt we had to take the insurance in case we had a puncture or blow out - potentially being stranded up the Troodos Mountain. We have made a complaint to you regarding this to which we are awaiting a response. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by PETER - 19 May 2025
" Not great as I have described above "
" When booking car with yourselves it said maximum age was 73 when booking in with sixt at the desk was told the maximum age was 71 so had to pay another one hundred and fifty euros was most definitely dissatisfied staff were very pushy for you to upgrade vehicle and insurance maybe every car hire firm should automatically have a zero excess policy as it is in the UK "
Value for Money: 4 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by IAN - 18 May 2025
" as already stated "
" I dont like the fact that they can take 800 euros off ny credit card instantley, and then when I return the car they say i wikll get the money back in 5 toi 6 days. WHY? I want my money bacy straight away. Why the delay, I may need that money "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by MICHAEL - 18 May 2025
" A kia stonic car is not an suv vehicle and it is misleading to group it as such. However the car was fine and in reasonable condition. "
" Professional and courteous "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ANDREW - 18 May 2025
" use this service nearly at least once a month for the last 5 maybe six years always been happy if there's ever been a problem always been sorted out fantastic team very friendly people my partner works for a air line and we always recommend your "
" Friendly service, very reliable smiley people☺️ "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by RONALD - 17 May 2025
" Hired through you many times very good "
" Clutch problem took time out of my holiday to take it back and wait for it to be fixed only set of back to my hotel and it still had a problem from my experience as truck driver in the uk so I wasn't wasting anymore of my holiday running around trying to get it fixed so just put up with it yours sincerely mr RG johns "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by CHRISTOPHER - 17 May 2025
" Excellent honest company.Will use again "
" Got the usual hard sell regarding insurance but after that the whole experience from beginning to end was excellent "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by HUGH - 17 May 2025
" Booking online with AutoEurope was easy and communication via email was straight forward. Prices very reasonable. "
" We were very disappointed with Europcar. Last time we booked through Auto Europe we booked our rental car with Alamo and the whole process at Kalamata airport was perfect. This time we chose Europcar as they were offering a second driver free of charge. When we arrived at the desk in Paphos airport the staff were very friendly. That all changed when they tried to sell us additional damage & theft insurance for an additional 250 euros and we refused. We said we'd already taken out additional damage & theft insurance with you but they said that was with you not them and therefore we wouldn't be covered if we broke down or if the car was damaged etc. We said we were careful drivers but they said the car could easily be damaged when parked in a car park. It was really hard sell and a very upsetting start to our holiday. They then told us the car was full and we had to pay for the tank of fuel there and then bring the car back empty. I said that wasn't what we signed up for as we wanted to bring the car back full but she insisted we couldn't take the car until we paid the 48.30 euros (£41.30) on our credit card. We also had to pay a 300 euro security deposit. Luckily outside the guy at pick up said we could bring it back full but would need to show a fuel receipt for a station within 10kms of the airport. If we did that we'd get a refund on return of the car. After that all was fine as the car was clean and in good condition mechanically. Everything was fine at drop off back at the airport and we did receive a refund for the fuel although due to changes in the exchange rate, we only received £40.61 back. I have to say that following our experience at pick up we would not use Euopcar again. "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 7 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ALAN - 15 May 2025
" From booking to drop off we have never had any problems and we are always happy when we see the car collection we book is from SIXT. Autoeurope are very easy to book with and great value. "
" Collected from SIXT a few times now over the years and never had any issues, staff are very pleasant & helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEVE - 15 May 2025
" Auto Europe have beef fantastic as always "
" Worst hire car I have ever had from a large multinational hire company. Very high mileage (140,000 km), many different shades of blue, worn and slushy gearbox, strange noises and check engine light came in half way through. The sort of car you would expect from a super budget local hire company, not Europcar! "
Value for Money: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by JOHANNES - 14 May 2025
" I would recommend if I know someone needs a cheap car hire and doesn't necessarily car about the condition of the car they get "
" The first car's clutch had gone so had to turn back and return the vehicle. We were given an alternative car where the clutch was on it's way out but at least was operational. The passenger side electric window switch was intermittent. I guess you get what you paid for as at least the car hire was cheap in comparison to Sixt (even though this was a Sixt car!) "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by MATTHEW - 11 May 2025
" Easy and convenient "
" Great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PETER - 10 May 2025
" AutoEurope were great throughout the booking operation - I would definitely think twice though about choosing Sixt again - the car was lovely and the people handing the car over and accepting it back were ok though not very instructive in terms of any driving instructions - however admin staff customer service definitely lacking as stated in my opinion and slightly intimidating "
" found their admin staff at Paphos deck rather officious - they tried get me to upgrade the car for more money and also wanted to add on 130 odd euros to cover things that I had already taken out extra insurance with you ie wheels/tyres "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NICOLA - 10 May 2025
" Xx "
" The staff were great but the A/C in the car was very poor "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by IAN - 10 May 2025
" Extra charges made using autoeurope unviable in the future. We had no extra charges last year "
" Out only negative is that we were charged an extra 140 euros that we knew nothing of when we booked. This made it more expensive than booking direct. "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by RODERICK - 08 May 2025
" See above "
" Very friendly and efficient staff, minimum delay. Car gearbox was very grindy - I suspect it needs a service. Would definitely use Sixt again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by DAVID - 06 May 2025
" Auto Europe found us a good deal and followed up a few days before our trip to remind us what we needed to take to the Sixt desk "
" The check in process was smooth, and riendly with no hassle. We had booked a 5 seat salmon and got VW Golf which was perfect for our needs. The drop off was also mooth and efficient with no issues. I am happy to recommend Sixt and would definitely use them again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by ANDREW - 29 April 2025
" Fantastic experience, very smooth and easy "
" Great, smooth, efficient and quick "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SIMON - 28 April 2025
" Picking up the car and dropping off very easy , car was basic but did the job and economical on fuel "
" All very smooth and able to leave the car at the hotel to be picked up "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by GARY - 27 April 2025
" see above "
" Not sure why had to pay for a full tank of petrol on collection, when a card swipe should suffice as they do for the excess. Cost has been refunded with no issues, just not a practice i have come across before now. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by PETER - 27 April 2025
" See above "
" Great service overall. They made me pay for a full tank of fuel on collection of the car (at an inflated price it turned out ) and said I could return it empty then OR return full for a refund. We did return full and in fairness the refund was issued at the airport booth within a few minutes. Aside from that, collection and return was quick and efficient and the staff friendly. The car itself wasn't in great shape, it was roadworthy but a lot of little nicks, scratches and dents on it, which we didn't notice until daylight the next day but they had taken photos when we picked it up and it wasn't a problem when we returned. Overall, we will use again and we would recommend as the service was good and the price was very reasonable. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by STUART - 22 April 2025
" See above "
" Was constantly tried to be 'upsold'.. from 1) the car I had selected "not being big enough for our holiday", 2) I should pay more so I don't have to put an 800 Euro deposit in my card & then 3) me returning the car with an empty fuel tank so Sixt would fill it up for me "cheaper than if I did it myself" which was a lie. Car was old (6 years old) with every panel pretty much dented or scratched. Drop off was easy. Value wise was ok overall but not sure I would use again to be honest. "
Value for Money: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by COLIN - 19 April 2025
" Easy to book online and all went well with the car hire but the car was quite damaged. "
" Staff were friendly but the car was quite knocked about, with lots of bumps and scratches. This in itself was not a problem but there's always a worry that you may be blamed for some of the damage. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by ALEXANDRA - 18 April 2025
" smooth and easy booking "
" fast and friendly car rental process "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 18 April 2025
" Na "
" When picking up the car we were told our particular vehicle wasn't available and so another of the same class and size would be provided. However the new vehicle we were given had a much smaller boot/trunk which was not sufficient for our luggage. We were assured this was the same size as what we had booked and it was our mistake to book too small a car for 3 large cases. We pointed out that in fact the vehicle that we had originally booked was in the car park and asked if we could be changed back to our original booking. The car was provided and had ample boot/trunk space as we had planned. We were frustrated we had been unnecessarily changed from the correct vehicle and then made to feel we were the ones in error when the new car was not large enough for our luggage "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by DAPHNE - 12 April 2025
" Would use again "
" Efficient and pleasant. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PETER - 11 April 2025
" Easy to arrange from start to finish "
" Worn gear box "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by PATRICK - 11 April 2025
" Car should be in better condition "
" Car very tired and not in good condition "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by DAVID - 01 April 2025
" Please see the notes at '3' plus note that someone reversed into the car while it was parked (I have witnesses to the fact that I wasn't even in the car when it got damage but sadly not of the culprit) I returned to find the car damaged. Now I probably have to mess with the claim.....even though I bought the "Full Damage & Theft Protection" package "
" I thought that I'd hired from 'Auto Europe' but was thrown somewhat to find that I was actually at 'Sixt' The counter staff tried to upgrade us AND sell us even more Insurance to cover the excess......something that I thought that I'd already paid for! "Ah but with this product you won't have to bother claiming the exess back"....which is where I thought I was when I bought the product. People are tired...they've been travelling all day.....they just want to get teh car and drive to their hotel not have someone try to sell them other things that they'd considered and rejected while searching the internet prior to booking. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by STUART - 01 April 2025
" All went well with no complications or issues. Very satisfied. "
" All good. Excellent service. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by COLIN - 31 March 2025
" Always good service and efficient "
" Efficient and reliable. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MICHAEL - 30 March 2025
" As above, slightly disappointed. "
" Staff and process excellent Car? Kia Stonic, rated as an SUV. I would question this description !!! "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JAMES - 29 March 2025
" As above. "
" Sixt counter staff on arrival wanted us to upgrade to get bigger car, satnav and rear parking sensors (but in fact car size was fine for 2 people with 2 small cases, it has satnav if you plug in your phone, and it had rear parking sensors too!). He also wanted us to buy extra cover, explaining that although we had bought the full extra damage cover with Auto Europe, we would be still liable for damage when returning the vehicle and have to pay out Sixt immediately up to 800 Euro and then risk having to claim it back separately with Auto Europe, as it was 2 different organisations... Lastly he wanted us to return the car empty saying it would be cheaper as we would use a full tank over 2 weeks (in fact it is really hard to drive a car back empty!) It was all rather unpleasant as we thought we had agreed everything in advance and were tired having just got off a long flight, and had to go through all the options afresh. I know they have to warn us of certain things, but it all seemed a bit threatening, such as being told we were not covered the moment we drove off tarmac. Quite a lot to think about. In the end we stuck with what we had agreed. The car was quite scratched and broken in parts. Overall not great. We were told all okay when returned the car but the Sixt Cyprus email then showed us photos of scratches (which I don't think were ours) without saying if we were liable for them or not... it would have been much better just to say "thanks all good and you'll get your security deposit back" (which I hope we will do). "
Value for Money: 9 Efficiency of Counter Staff: 4 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by PETER - 29 March 2025
" All worked well. "
" Car was a bit old but did the job (Eg no parking sensors) Not sure why I needed to pay for a full tank when I picked car up and then get a refund when I returned it with a full tank; unnecessary paperwork. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by ROBIN - 29 March 2025
" All good apart from comment above which was beyond Sixt control. "
" Apart from a very long queue at the airport reception desk of Sixt all went smoothly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MICHAEL - 28 March 2025
" No problems, much better than other car hire companies I have used previously. "
" No problems, much better than other car hire companies I have used previously. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by IAN - 27 March 2025
" . "
" . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by IAN - 25 March 2025
" None to share "
" I cancelled the booking none "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by TERENCE - 24 March 2025
" Very good service "
" Very good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by MARK - 24 March 2025
" Recommend to anyone, good value for money "
" Great service and value for money "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by NICOLA - 22 March 2025
" The website was easy to use "
" The staff were, once again, helpful and efficient "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by HAROLD - 22 March 2025
" Maybe the full situation is worth double highlighting when booking and confirming the car as opposed to a line on the bottom of the reservation document that this booking is to return the car empty and is this what you wish. "
" Overall it was good. I didn't realise till I got to the SIXT desk that I hadn't specified that I would return with a full tank hence I ended up returning the car half full as we didn't do much mileage. l. As it was I had to pay the extra €79 for the tank of fuel at pick up as they said it would be €25 to change to retuning full. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by CLAIRE - 21 March 2025
" Nothing else to add "
" Good location of office for our accommodation. Staff at office friendly and good communication. We were disappointed and shocked by the quality of the car provided. It was nearly 8 years old (04/2017) and should have been retired. It was very tatty and the clutch was literally on the floor. It was definitely not what we expected from a company like Sixt. It was telling that there was no Sixt sticker or identification on the car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by NEERAJ - 20 March 2025
" Auto Europe insurance does not cover everything according to sixt. We paid £4 a day to auto Europe and then 133 euro for the whole week to sixt for insurance. Fellow we have been cheated. "
" Rip off on additional insurance that was not needed. Scaremongering and pushed us to buy additional insurance. Not expected from decent company. "
Value for Money: 1 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by IAN - 20 March 2025
" . "
" Excellent apart from not being able to extend hire "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NICHOLAS - 19 March 2025
" All good. "
" A good experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOHN - 18 March 2025
" Ended up paying twice as much again as the rental to upgrade the insurance cover. "
" Has to pay an extortionate sum to upgrade to the best insurance policy. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KATHARINE - 13 March 2025
" Great service No complaints Will use again "
" Great service No complaints Will use again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SAMIA - 13 March 2025
" As Above "
" All good, no complaints. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by FRANKEY - 13 March 2025
" See questions 3 "
" When booked the car paid for all insurance. Bloke at desk said it didn't cover everything and I had to pay more for the cover ?? Cost me 200 euro more. Wont use them again "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CLAIRE - 12 March 2025
" Post rental customer service extremely limited, closed more than open!!! I have not received the correct refund of pre-paid fuel and this means a good experience has now turned into a bad one!!! "
" Everything went well with the rental until the refund for pre-paid fuel. Only having used aprox a third of a tank I have not been refunded appropriately, receiving less than a quarter of the value of the fuel!!!! "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GRAEME - 11 March 2025
" Smashing "
" Good to deal with.....nice car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALEX - 08 March 2025
" Simple and cost effective car hire. Always use auto Europe for our travel car hire. "
" Fantastic service as always. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PAUL - 07 March 2025
" Good value car hire "
" A good friendly and efficient welcoming "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by SIMON - 02 March 2025
" Other than the above comments all was great. "
" One member of staff was very pushy and quite rude trying to sell an upgrade to the car and hard selling their additional insurance. As far as I was concerned I did not need any of that and felt quite patronised. I also noticed other customers next to me going through the same hard sell. "
Value for Money: 10 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by COLIN - 01 March 2025
" Brilliant!! "
" First class service from every staff member we met. We have already booked our next rental. We would have no hesitation in recommending autoeurope./CyprusAptcar. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ARKADIUSZ - 27 February 2025
" Very nice service, quick, easy and without problems both collection and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEVE - 27 February 2025
" All good - highly recommended "
" Great staff on the desk - everyone was a pleasure to deal with. Thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KENNETH - 22 February 2025
" Excess too high - as was additional insurance "
" Desk staff too pushy. We weren't given the option of Full-to-Full fuel and had to pay for a full tank "
Value for Money: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by LYNNE - 21 February 2025
" Not as good as when renting through Larnaca airport "
" Despite the Auto Europe website stating the fuel policy 'Pick up Full and return Full, the sixt guy at Paphos airport counter insisted this was not the case and said if we did not pay for the fuel and return the car empty he would charge us more on the rental. After an early start and long flight we paid just to get our car and be on our way. Never had this at Larnaca Airport and we rent cars 4- 5 times per year?!! "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by SOPHIE - 18 February 2025
" Getting a car through Auto Europe, might be cheaper, but the dealers give you the worst car available. "
" Apart from the counter staff not understanding that I had full insurance cover. The car they gave me was dangerous with warning lights coming on and a very bad vibration above 50Km. I returned this car. The second car was slightly better, but the gears slipped and the vibration came at above 70Km. Never again "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by ANDREW - 15 February 2025
" Always get the best prices available from autoeurope, my go to broker. "
" Good clean low mileage car, with a few dents and scratches. Staff efficient at pickup and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by JOHN - 13 February 2025
" excellent service cannot fault the staff will certainly use again "
" no problems at all "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by PAUL - 12 February 2025
" Excellent "
" Excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by IAN - 11 February 2025
" No issues from start to finish "
" Smooth without any problems "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARK - 08 February 2025
" Caught between Auto Europe & Sixt for apparent contract error or deception. I have the accepted quote from Auto Europe, which is not what we were supplied. Really horrible experience. I spoke to Auto Europe while at how desk in airport; I emailed Auto Europe that evening. Fobbed off and still await Auto Europe's response. "
" Change of contract terms. We hired with full tank return full tank. Sixt system said pay them for full tank locally - on top of the hire charge paid - return tank empty. Only agreed to honour our quote if we paid extra fee. Car more damaged externally & internally than usual. "
Value for Money: 2 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 2
PAPHOS, CY - Reviewed by ANDREW - 03 February 2025
" Excellent experience start finish "
" Excellent as a ways "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by FRANCIS - 30 January 2025
" Excellent desk and kiosk dervice a usual "
" Excellent desk and kiosk dervice a usual "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ASIF - 28 January 2025
" Excellent "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JONATHAN - 28 January 2025
" Don't know why you sold me zero excess insurance if it's not incorporated into my agreement with SIXT (see above). SIXT told me I'd have to pay them for any damage then claim back from you. What's the point of that? You need to make that clearer at booking stage. "
" Okay but tried to upsell to more expensive model and to sell me zero excess insurance which id already bought from AutoEurope on booking. Then took security deposit. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by LEE - 27 January 2025
" Best car hire we have ever come across. "
" Very pleased with every aspect of our car hire. All the staff we met were very polite and exceptional service was given "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PAUL - 18 January 2025
" So easy "
" Very nice people "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PETER - 16 January 2025
" Great value and service with AitoEurope and the peace of mind with the Full dame and theft cover "
" The car was fine and reliable 2020 year but had a lot of scratches etc "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ANDREW - 16 January 2025
" Good website. Price changed as I got to the check-out, though, which was annoying. "
" I found the agent at the counter in Paphos airport very rude and a little aggressive when I explained that I wouldn't be buying their top-up insurance, as I had some of my own. She tried to belittle me and make me feel that I didn't understand. She also tried to get me to sign to say that I agreed with the terms and conditions of the rental before she'd even shown me them and made me feel that I was being difficult for even raising this. The agent who released the car and took photos of the existing damage said he'd send me the photos but they never came through, so I would only have had my own photos to fall back on in the event of a dispute. Staff at the drop-off location, Larnaca were lovely, though. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by LUCY - 13 January 2025
" Smooth pick up and drop off "
" Easy and good value "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEVEN - 05 January 2025
" Poor standard of vehicle. Kia Rio, 102km, extremely worn and noisy suspension, headlights were excessively hazy, constant airbag/seat belt fault illuminating. I would not have expected Europcar to hire out such a shabby vehicle. Would definitely not pass a UK MOT. "
" Poor standard of vehicle. Kia Rio, 102km, extremely worn and noisy suspension, headlights were excessively hazy, constant airbag/seat belt fault illuminating. I would not have expected Europcar to hire out such a shabby vehicle. Would definitely not pass a UK MOT. "
Value for Money: 4 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by SALLY - 01 January 2025
" The car was a bit old and tired. The process was confusing. I like transparency I don't feel this was in place "
" We ordered and paid for a focus (or similar) we paid for insurance, all in the UK before flying to Cyprus. When we arrived we were told our insurance wasn't valid, that we had to buy more, we had to have £1,000 on hold with them to pay for any damage. We were told that we should upgrade our car to get sat nav. We had to pay for petrol up front. None of this was explained on booking. We said no to the upgrade and got a Skoda Fabia, it was fine but very basic and not what we were expecting. I explained that I didn't have £1,000 for them to hold so they took £132 to pay for the petrol, then they held £124 just in case there was damage. I was very surprised and confused. The man told us not to bother buying insurance on line if we go again. Just buy from them. I was not expecting any of there extra costs, which made me over drawn. The situation was quite stressful as we had been up since 3am with no sleep, not ideal! "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by CHRISTOPHER - 28 December 2024
" Great comparison website, good prices and range of companies "
" Easy to hire Lovely quality car Simple returns "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALAN - 22 December 2024
" Had to nip back with the vehicle because as we set of the tyre pressures were all incorrect & one very low, this should be a priority that's checked before car goes out. It was quickly dealt with but added more time on to our already long day. "
" Had to nip back with the vehicle because as we set of the tyre pressures were all incorrect & one very low, this should be a priority that's checked before car goes out. It was quickly dealt with but added more time on to our already long day. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by WILLIAM - 17 December 2024
" Car was fine, a few minor marks, to be expected. Not a fan of trying to sell the full to empty on return. Who wants to return a car near the empty point, running the risk of running out of petrol. "
" A minor hiccup at the desk at pick up when I was told I had the category of car below I booked. Once I showed the voucher I got the appropriate car with auto gearbox. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by IAN - 13 December 2024
" . "
" . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NICHOLAS - 11 December 2024
" As above. "
" The pick up was very straightforward. All staff were friendly and helpful. Car was as I expected and well presented. A good experience overall. Thanks "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 10 December 2024
" Lllllll "
" Only issue was the front windscreen washers weren't working, which I would have hoped would've been checked along with lights and tyres before renting out. Other than that, everything was fine. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by BRIAN - 07 December 2024
" No comment "
" No one in attendance when dropping car off "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 2 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by GARRY - 29 November 2024
" Excellent Service. "
" As usual the customer service was top class, the vehicle was in ecellent condition and picking up and signing for the vehicle was a breeze. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PETER - 28 November 2024
" I usually hire cars 3 - 6 times a year in Italy and Cyprus and have always had a good experience with AutoEurope, especially when the one supplier double booked and they got me a car from another supplier within the hour at no extra cost - brilliant "
" Very smooth and simple collect and drop off, with all staff very nice. Good quality car, clean, perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 26 November 2024
" It's a search engine; did its job well. "
" Staff at collection were rude and slow. Vehicle was old, tatty and desperately needed a service. Drop off was excellent. "
Value for Money: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by MARTIN - 25 November 2024
" as above "
" All went well, staff are very friendly "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by SIOBHAN - 21 November 2024
" It was not Cyprus Apt Car, it was EuropCar. The experience was a nightmare from start to finish. Car 1 had a screw in the tyre (probably from pick-up) which resulted in a slow puncture and needed a tyre change. This was done promptly. Two days later, we had a completely flat tyre and needed a new car. Again, this was done fairly quickly but still an inconvenience. Two days after that the car (which was inferior to the first and looked very well-used) developed a fault with the gear stick and became undrivable. This happened on a busy road and could have caused a dangerous situation if I hadn't been able to pull in to a bus stop. Yet again, we needed a replacement car to be brought. Before returning to the airport to drop the car off, we filled the car with petrol but the EuropCar attendants refused to reimburse me as promised because the cars they had provided had had some petrol in them (not full). I spent money in good faith to bring the car back completely full only to find I should not have bothered. I will not be using EuropCar again. "
" It was not Cyprus Apt Car, it was EuropCar. The experience was a nightmare from start to finish. Car 1 had a screw in the tyre (probably from pick-up) which resulted in a slow puncture and needed a tyre change. This was done promptly. Two days later, we had a completely flat tyre and needed a new car. Again, this was done fairly quickly but still an inconvenience. Two days after that the car (which was inferior to the first and looked very well-used) developed a fault with the gear stick and became undrivable. This happened on a busy road and could have caused a dangerous situation if I hadn't been able to pull in to a bus stop. Yet again, we needed a replacement car to be brought. Before returning to the airport to drop the car off, we filled the car with petrol but the EuropCar attendants refused to reimburse me as promised because the cars they had provided had had some petrol in them (not full). I spent money in good faith to bring the car back completely full only to find I should not have bothered. I will not be using EuropCar again. "
Value for Money: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by BEVERLEY - 21 November 2024
" Car was everything I had hoped for "
" clean car, helpful staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALEXANDER - 19 November 2024
" All went pretty well. Check in/ car pick up was a bit slow "
" Long wait at check in to pick up car for Paphos. Several flights arrived at once. Maybe look at more personnel on duty when that can be seen to be happening "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by FRANCIS - 14 November 2024
" Good car rental service. Nice counter staff. Used these many times "
" Clutch on car was desperately heavy. Never bothered complaining as just a short rental. Tyre warning light came. Went back to depot resolved immediately. Great service. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by PETER - 10 November 2024
" Easy booking with auto Europe and easy pick up of vehicle at airport, Shame the car was not checked over by Sixt for faults before allowing on the road. "
" Smooth and efficient pick up and drop off, like the fact they photograph the condition of the bodywork of the car both at pick up and drop off. The car unfortunately had a few issues, which didn't realise at pick up, only 1 of the headlights was working correctly, kept going off when going over bumps, the wind screen wipers were completely useless, the rubbers were hanging off the wiper arms and were perished. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by DAVID - 10 November 2024
" Always happy "
" Easy to deal with "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by ANTHONY - 09 November 2024
" Generally ok subject to comments in section 3 "
" Easy check in. Efficient handover. Had to return vehicle after a few days as one of the headlights wasn't working. Swap was handled efficiently but I was inconvenienced and have to question the effectiveness of vehicle pre-hire checks "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by LEIGH - 09 November 2024
" All good, will use again. Very competitive price. Friendly staff. Bo issues with vehicle "
" Pick up was quick at Sixt desk. Collection of vehicle fine and drop off quick. Park by rental kiosk, rep checks car/mileage/fuel "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by SUSAN - 07 November 2024
" See above "
" Car was 7 years old which was much older than previous hirings from Europcar. The front drivers mat was so big it encroached on the pedals. Car broke down on last day due to flat battery (Not our fault) "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by MATTHEW - 03 November 2024
" I have used AutoEurope for more than 10 years now and have found the service second to none. "
" No problems, all went smoothly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 02 November 2024
" I'd like my deposit back please. "
" Great service but I still haven't received my deposit back "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DENISE - 29 October 2024
" Straight forward from start to finish. "
" Great service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by COLIN - 29 October 2024
" I booked a model that said with GPS as I wanted a sat nav. On arriving I was told it was not included and would have to pay extra. But was then told due to problems with sat nav's in Cyprus not working they had stopped offering them, so did not get a sat nav. I picked a more expensive SIPP as it included sat nav from Auto Europe, but it wasn't available so I paid for an option that wasn't possible. "
" All good, very helpful and friendly "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by PHILIP - 27 October 2024
" Friendly helpful staff "
" Very efficient pick up and drop off. Booking desk was busy and had a long wait as people in front had not previously booked. We had previously booked but still had to wait a long time behind non bookers "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by JULIE - 26 October 2024
" Easy to use no problems "
" Very satisfied staff friendly and car was ready "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KEVIN - 26 October 2024
" Average "
" Old and tatty car. 68k km. unacceptably basic. No Bluetooth, no remote locking, no cruise control, empty windscreen washer bottle. "
Value for Money: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by ALAN - 26 October 2024
" Easy "
" Overall very good & cars are good. Used them many times "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GRAHAM - 24 October 2024
" Overall good "
" Easy site to use "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by KERRY - 23 October 2024
" We use Auto Europe all the time in Cyprus. We like collection and drop off at the Airport instead of a shuttle bus. The cars are generally good. The staff are pleasant and helpful . "
" Our car was ready on arrival. Paperwork took some time as the assistant was new to the job. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STUART - 23 October 2024
" Overall good experience, just not good getting in & out of airport "
" Couldn't get out of the car pick up area as camera didn't recognise number plate. Same issue when taking car back. My wife had to walk to the office to get someone to help. The staff were extremely helpful, but we ended up having to leave the car by the petrol station. This delayed us in actually getting into the airport. Also no parcel shelf across boot, so couldn't leave anything in the car as it would be visible. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by PAUL - 23 October 2024
" Your booking process is simple with adequate info & documentation received, no problem with this. However you can't guarantee the service we will receive from chosen hire company when it comes to available vehicles, condition & service. I have had better experiences booking direct, in advance, with in-resort hire companies. "
" Had booked Mercedes SL Convertible but it wasn't until the operator walked me out to the car that it was apparent I was getting an Audi A5 convertible. Not really a 'similar' vehicle and why could this have not been mentioned when checking-in with Sixt? It was around six years old, tired with scratches. Went with it as wanted to get on with our holiday! "
Value for Money: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by DAVID - 22 October 2024
" Good "
" Efficient and friendly upon arrival, a bit grumpy upon drop off. Car was ok but the gearbox had definitely had some wear "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by ANDREW - 21 October 2024
" Easy "
" Trouble free "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PETER - 20 October 2024
" A great car hire experience. "
" The car hire experience was uneventful (which is how I like it!). The only problem was that the first car I was given had faulty air conditioning. However when I returned the following day, a replacement car was provided without any fuss. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by SHELDON - 19 October 2024
" Car was in poor condition - I refused it. The replacement second car was also in poor condition - I refused it. the third was worse than the other 2 !! They are all old and damaged - terrible "
" Car was in poor condition - I refused it. The replacement second car was also in poor condition - I refused it. the third was worse than the other 2 !! They are all old and damaged - terrible "
Value for Money: 1 Efficiency of Counter Staff: 4 Expediency of Drop-off: 9 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by KEVIN - 19 October 2024
" Pleasantly surprised, thank you. "
" Very good experience with Sixt Cyprus. One of the best cars I've rented yet.. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KELLY - 18 October 2024
" Requested manual car and given an automatic. Explained I wanted a manual car but was refused the request "
" Requested manual car and given an automatic. Explained I wanted a manual car but was refused the request "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by PETER - 16 October 2024
" See above "
" The collection admin process was very efficient and clear. The collection of the vehicle was very quick and was lacking in any information about the car A few days into the rental we had an issue where the car door shut whilst the driver was getting out (it was a bit breezy), the door hit the driver and in turn tripped the door locking mechanism locking the key in the car in the ignition. We called the company and somebody came out within 15 mins and solved the problem. He requested payment of 60 euros which we refused on the grounds that we was'nt given any information about the locking mechanism when collecting the car. He referred the info back to the office and i called a day later to ensure i wasnt going to be charged,i was told i would get a call back. I did'nt receive a call back and when returning the vehicle the company tried again to charge me. After a few calls the charge was removed. This is poor customer service regarding a lack of info about the car and the communication over the charge. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by LESTER - 16 October 2024
" If auto Europe didn't use Sixt we would give it a try. Sixt are middle of the road expensive, certainly not the cheapest. We expected better "
" The staff at the Sixt airport counter were unfriendly and rude not a good start. The people at the car pick up were fine. The car itself did what we wanted though my husband didn't have confidence in the car to go up into the troodos mountains. The brakes made a noise, he used the gears just in case , the oil change light for change within 20 days came up and he had great difficulty getting it in reverse almost every time. "
Value for Money: 4 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by LOUISE - 15 October 2024
" As above - my whole experience was far better than any previous car hire company ( have used quite a few over the years) would recommend again especially if all your staff are as helpful as the ones I met in Paphos "
" Extremely efficient , courteous staff who went above and beyond my expectations - even to the point of helping me to install an internet free navigation app When my google maps could not connect - otherwise I was facing a journey to a villa in the dark in a country that I had never previously visited. Amazing kindness and a real credit to the company !!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PER - 14 October 2024
" AE offers good value. "
" Car hire companies always try to "up-sell" insurance etc, which gets a bit tiring. I have been in the travel business for 45 years and this issue only seems to be getting worse. This time, the lady on the counter was actually OK and didn´t force the issue. Drop off went very smoothly, much better than expected with deposit and petrol refunded without any issues. Credit where credit is due. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SHAUN - 14 October 2024
" Quick and easy "
" Quick and easy, only issue was that I wasn't given the option to return the car with a full tank. I ended up paying for the fuel up front and only noticed that there was another option when I saw a sticker in the car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CARON - 13 October 2024
" Always a pleasure dealing with this company "
" Sixt are always efficient & helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by EDWARD - 11 October 2024
" Car was suitable for what we wanted which was getting from airport to our accommodation and trips around local shops and restaurants. "
" Car was suitable for what we wanted which was getting from airport to our accommodation and trips around local shops and restaurants. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by GARY - 09 October 2024
" As stated above "
" On pick up fuel had to be paid for although on booking it stated full to full . Had to wait for vehicle as it wouldn't open , not good in heat and with 6 people. Asked for replacement was told there wasn't one . Not good start to holiday . Vehicle ok but had very little power not good in hilly country . Did try to explain on drop of but don't think they heard / bothered. On hole did the job . "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by GEORGE - 08 October 2024
" Never used Auto Europe before. Will definitely be using them for my next 2 trips to Cyprus next year. "
" Quick and efficient from booking in and returning the car back to the airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MR ANDREW - 07 October 2024
" Very helpful, very friendly people as always "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by KEITH - 06 October 2024
" Will definitely book with auto Europe again, price was good service was quick and vehicle was exactly what I booked "
" Great service from when arrived at the booking desk we received the car, clean drived well and never had a an issue for eleven dsys "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAPHNE - 05 October 2024
" Would use them again "
" Every thing as stated "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PAUL - 05 October 2024
" It was all ok - just "
" Counter staff trying very hard to get you to upgrade . Car was ok but seats all stained and noisy brakes "
Value for Money: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by CHRIS - 04 October 2024
" Not impressed, booking and arranging the hire vehicle was easy but now I'm not confident the hire car will be at the expected standard. "
" The initial car selected for me (a Corsa) had a headlight blown the replacement had a rear nearside tyre with a slow puncture that I had to re-inflate every other day. I know I could have got back in touch with the hire company but this would have meant losing some holiday time so I put up with the obvious unchecked vehicle. Oh and it was also presented with three quarter of a tank of fuel not full as expected. So you can understand why my score is low. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by JASON - 02 October 2024
" Cannot fault this company at all ! "
" Excellent experience as always, never had any problems from start to finish of our rentals. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALAN - 01 October 2024
" Nice car , good on fuel staff on pick and drop off nice and friendly. "
" So easy and no stress "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DEBRA - 29 September 2024
" None "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KEVIN - 29 September 2024
" Overall good, shame about the car. "
" Unfortunately the car that I was given was a 16 plate? VW up and the condition was not great. The battery was always a bit suspect and on the night before we were due to fly home it packed up. Managed to get it started with the help of a stranger who had some jump leads. It started in the morning so we were able to get near the airport, filled up with petrol and it went again. Fortunately the garage owner got us going again. The person at the drop off said we didn't do enough long journeys but the car wasn't fit for purpose. Very disappointed as the pictures advertised give you a far newer car. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 2
PAPHOS, CY - Reviewed by NICHOLAS - 28 September 2024
" A great and easy overall service. "
" A very good experience. The passenger door window was not working, SIXT offered to swap the car but as it had air conditioning I said that was ok, otherwise the car was fine. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by HOWARD - 28 September 2024
" Good price, good sevice and good car "
" All worked out well car was lovely to drive "
Value for Money: 10 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by LESLEY - 28 September 2024
" Although my flight was late there was still plenty of staff at the counter to help me "
" The staff at the counter at Paphos airport were very friendly and helpful as was the staff where I picked the car up. The car was clean and tidy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PETER - 28 September 2024
" Good all round "
" Generally very good. I'd prefer the default fuel policy to be full to full but at least it was an option. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by CRAIG - 28 September 2024
" Long-term Autoeurope fan "
" I liked everything except the excess for people over 70! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by EDWIN - 27 September 2024
" Great fast and simple "
" Could'nt have been easier or quicker. friendly staff sorted in no time and a good price. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KEVIN - 26 September 2024
" Overall, another positive rental "
" Very pushy in collection desk on additional insurance even after stating I had my own. Accepted and upgrade for a slight damage car. Return procedure was excellent using comparison photos for effeiceiency "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ALISON - 26 September 2024
" Specific to Paphos airport "
" Staff in Cyprus best I've ever come across - friendly efficient and professional "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by NEVILLE - 26 September 2024
" Easy straight forward hire. Car was two years old, clean comfortable and reliable. "
" All staff were good. Pick up and drop off at the airport was easy. Didn't try to sneak in any extra fees "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SIMON - 25 September 2024
" Unlikely to use you or Sixt again. "
" 7 year old car. Warning light on when I picked it up for tyre pressure. Poor condition car, expected more from Sixt. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by ROBIN - 25 September 2024
" It was great value for money - all aspects were fine "
" Very good price and we got a free upgrade which made it even better "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by COLIN PETER - 25 September 2024
" Quick and efficient "
" Staff were very helpful and the complete experience was really good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by MARTIN - 24 September 2024
" See above "
" Whilst the car satisfied our needs we was disappointed with the condition. There were scratches on the car and the dashboard was cracked in many places and has clearly been like it for a while. Why are these repairs not carried out as we are paying for a vehicle in good condition not what is to all intent and purposes a second hand car with 93000 km on the clock. I feel we should have been offered a discount due to its condition "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by OLIVER - 23 September 2024
" Plenty of staff at the desk , lots of cars of all types "
" As always , totally reliable and easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 22 September 2024
" Very good experience, fast and friendly staff and would definitely use again. "
" Very good experience, fast and friendly staff and would definitely use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 21 September 2024
" 1st class, perfect "
" The whole experience was 1st class, will use again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by IAIN - 20 September 2024
" Well priced and easy to book "
" No issues, quick and helpful service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by PAUL - 20 September 2024
" All good apart from handover "
" Was done through SIXT, the car had multiple damage all over boot roof bonnet and tried to brush off on collection, was dark and car not under light, moved under light took multiple photos and bought up but they said ok... Bought it up on return straight away, feel like being set up for big bill... "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by RICHARD - 19 September 2024
" Routine. Vehicle was a bit grubby "
" Nothing extraordinary "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by GARY - 19 September 2024
" The car was a nice vehicle clean throughout. Just the previously mentioned problems let it down "
" The car broke down the day after collecting it from the airport. I drove approx 5miles from my hotel stopped and locked the car. I returned within 2 minutes and the battery was flat and had to call for assistance. Being a motor mechanic myself I know that a battery can fail for no apparent reason. It took 2 hours for assistance to arrive. The windscreen washers were empty. I had to replace the key fob battery too. So all in all not the best experience. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by ANGELA - 18 September 2024
" Based on the car we received I would not recommend the company "
" The car was very old, paint work was severely damaged, the inside of the car smelled damp, the gear box was terrible (when I did manage to get it in gear, it would sometimes jump out) and the seat belt warning would alarm randomly whilst driving even though my belt was fastened "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by SARAH - 16 September 2024
" As above "
" I ended up paying £291!!!! Was £160 when I got a quote I paid £90 extra for added insurance but still more than I expected for one week!! "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 16 September 2024
" I've used Auto Europe many times and have not been disappointed until now albeit not you're fault. "
" I booked a Kia Sportage which I am familiar with however the (or similar) was given to us a Suzuki Hybrid Cross which may be the same class on paper but is not similar in any way both in quality or performance. We were living in hills and this car was grossly underpowered and therefore not a very good driving experience at all. Air-con had to be turned off for every incline and even at that it wasn't great. I know it's pot luck what vehicle you get but in this case we were not lucky. Europcar should drive these vehicles before categorising them as this car is not a true reflection of the class advertised. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PHILIP - 15 September 2024
" The car had lots of external scratches and knocks and I noticed that the rear light was not working "
" The car had lots of external scratches and I noticed that the rear light was not working "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by ANDREW - 14 September 2024
" No problem and great service "
" Very pleased with the service as always as we travel nearly every month with Euro car, especially Monica and south on the counter of airport fantastic group of people ☺️ "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SIMON - 13 September 2024
" Great service, will definately use again "
" Easy booking process, courteous staff at collection desk, prompt service, straight forward drop off. We will be visiting family in Cyprus regulaly over the next 3 years and will definately be using again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by JEREMY - 11 September 2024
" User friendly "
" Efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by SUSAN - 11 September 2024
" Easy return "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOHANNA - 06 September 2024
" It was fine and the car served a purpose but we decided not to go on any long drives just in case it completely failed on us! "
" Everything was great bar the actual car. It was an automatic and such a small engine and gear box both in bad condition that I managed to stall it and struggled to go up hill and pullout of junctions (both very dangerous places for a car not to function properly) "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by ALEX - 03 September 2024
" As always great service and simple. Thank you "
" Always friendly and helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALEXANDER - 03 September 2024
" smooth pick up and drop off, but not happy receiving a condition report the next day "
" Car was a bit dated, with a lot of small dents and scratches, at drop off, guy checked over car and agreed everything was ok I received a condition report next day with photos of couple of small scratches on underside of front bumper and to the drivers door handle that where present when I picked the car up I have photos of this if required "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by CHRIS - 03 September 2024
" All fine as usual with AE. "
" Fine as usual with Cycarhire, Car a bit tatty, but I did decline the offer of another - The rep did this without me asking. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by MALCOLM - 01 September 2024
" Booking was easy . Car collection was ok but the up sell to larger cars and to pay for access is unneeded when I say no . Drop of is easy and fast . The new in and out is confusing due to bad signage "
" I have been booking a car with Sixt via your app for nearly 30 years up to 3 times a year . I seem to be getting old vehicals !!! I do relise I am booking a small budget car but as I just need to get to my house it's all that's needed . I would have hoped after such a period of time I would get a better quality car "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by MORDECHAI - 01 September 2024
" As above "
" Very poor quality car... break were dangerous, window wipers not working, music system not connected via bluetooth "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 2
PAPHOS, CY - Reviewed by TAUREAN - 01 September 2024
" N/A "
" N/A "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KEVIN - 31 August 2024
" Very friendly and efficient "
" Very easy to use, very clear "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 27 August 2024
" As above "
" This is the 2nd car we have had from auto Europe the last one in may had a screw in the tyre this latest car had a engine management light come on after 4hrs took it back was replaced with another car boot broken after 6 days cars do seem a bit old & tired "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by JON - 26 August 2024
" I felt that Auto Europe hijacked the Sixt brand to provide me with an unreliable old tatty car that wasn't worth the money. Broke down more than once. had to push start the vehicle on my way back to catch flight home. Very dissatisfied. "
" used Sixt many times before, always had a fairly new well presented reliable car, this time was the opposite. "
Value for Money: 3 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by STEVEN - 25 August 2024
" All good. "
" Everything was fine but car though in good condition could have been newer. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 24 August 2024
" Happy with all aspects of collection and drop off only down side is pressure to take out extra insurances "
" Good service provided "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by OLIVER - 23 August 2024
" I raised my issues with the reservation team about the hire car I got for sixt, I got one email back, then nothing. "
" I booked a mid sized car with sixt and I got a 2016 golf that had clearly been well used. I expected something in better condition. I'd expect to pay less for a well used rental car. "
Value for Money: 1 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by CLAIRE - 20 August 2024
" We paid twice for the insurance "
" They wouldn't accept the additional payment we made for insurance to auto Europe so we had to pay for insurance again. The rep tried to worry us saying our luggage won't fit in the car we had hired and as we were going to a hilly area we needed a more powerful vehicle this was to get us to upgrade for an additional charge. We kept the vehicle and it was no problem with the luggage or hills. "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 4 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by RICHARD - 20 August 2024
" Awful experience driving that bucket of a car, not impressed! "
" Car was very old for a hire car from such a famous car hire company. Air con didn't work. Gear knob had trim broken resulting in very sharp edges. Handle for moving car seat was missing/broken off resulting in jagged metal lever. "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by DAVID - 20 August 2024
" No problems, excellent servive "
" No problems, excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by JENNIFER - 20 August 2024
" . "
" Positive experience with the car hire - car was done via Sixt. I had some mechanical issues with the car but nothing that got in the way of driving or caused me any issues and so just fed this back to the staff at the end. Good experience - easy to get the car, easy to drop it back "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by PAUL - 20 August 2024
" Car clean. Slight damage noted on pick up, easy pickup upgraded for small fee. Very easy drop off at airport. "
" Easy pick up and drop off. Quality vehicle.Car clean "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by LOUISE - 20 August 2024
" Process seemed OK to start with but obviously wasn't very good communication between auto Europe and europcar "
" Despite booking with insurance waiver through auto Europe, got told it didn't cover and was charged again. 1st car had to return after 1/2km as faulty. They couldn't process my fuel refund so am still waiting. "
Value for Money: 4 Efficiency of Counter Staff: 4 Expediency of Drop-off: 5 Condition of the Vehicle: 2
PAPHOS, CY - Reviewed by ANDREW - 17 August 2024
" Car was underpowered, but seemed to be a common experience. Had quite a few dents outside but internally seemed well maintained "
" Car was smaller than requested. Was offered the chance to upgrade to something nearer size ordered at quite a significant cost "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by STUART - 14 August 2024
" Efficient and easy booking process. Decent prices "
" Super efficient. Car was a bit old (2017) and a few dents and scratches but did the job. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by GLEN - 12 August 2024
" Overall 8 out of 10 "
" As you are probably aware car hire company's are under the microscope regarding insuring the vehicles. I was being told that I hadn't purchased the full insurence, cover, so I had to show the person behind the counter as she couldn't find my insurence details and wanted to charge me again. There always seems to be a problem with insurance when hiring a car abroad. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by ANTHONY - 11 August 2024
" Great service and quick refind on petrol. "
" Great service and prompt "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MATTHEW - 09 August 2024
" Auto Europe are a great broker but the quality of the vehicles being provided here is low. "
" Experience was all very good but I'd taken the time and paid more for the option of a particular car. On arrival that vehicle was not available at all and the alternative was the same size but incredibly basic with no features. I'm not daft I know this is often the case that you don't get the same car but this was miles off. The car ran out of washer fluid on the first drive. Next morning the tyre pressure warning came on. Topped up all four tyres which were all very under inflated. Car had a number of bashes and scrapes. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by NATALIE - 08 August 2024
" Counter staff spent lots of time trying to get us to upgrade insurances telling us that the full insurance we purchased was not valid as we had made reservations via yourselves and not with Sixt direct "
" Counter staff spent lots of time trying to get us to upgrade insurances telling us that the full insurance we purchased was not valid as we had made reservations via yourselves and not with Sixt direct "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by CLIFF - 08 August 2024
" Long time account with Autoeurope usually fairly competitive. Need to monitor standard of cars offered. "
" Cars need to be to better standard of servicing. Car 1 air con did not work. Car 2 showed warning light on. Car 2 replaced Car 1 which meant 2 hour round trip back to airport to replace plus circa £20 of fuel for the return. "
Value for Money: 4 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by CHRISTIAN - 07 August 2024
" Avoid using CYCarhire "
" The lady at the desk was rude and pushy for an upgrade. Feel like we were given a wreck for a vehicle because we didn't want to upgrade as the booked vehicle was big enough and had what we needed. Actual vehicle fell very short and was in a bad state. "
Value for Money: 4 Efficiency of Counter Staff: 6 Expediency of Drop-off: 7 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by DANIEL - 06 August 2024
" Great value and experience from Auto Europe. Let down by Sixt's poor fleet. "
" For a major rental company like Sixt the fleet in Cyprus was very old. I was given an 8 year old VW Golf registered in March 2016. I go with the major companies as they generally have newer fleet so this was disappointing. It had lots of scratches and panel which had been repaired previously which didn't exactly colour match. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by STEPHEN - 06 August 2024
" Left vehicle at Paphos airport, very early 4am... No interaction with staff, left keys in a drop box, which was fine and process already explained to us. However, we received no further communications from Europcar, nothing Would have been good to just get an email to inform that everything was fine and our deposit was being returned. "
" On the whole a good experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JENNIFER - 03 August 2024
" Brilliant, lovely people to deal with, excellent customer service and fantastic price. 100% will use again, thank you "
" Brilliant, lovely people to deal with, excellent customer service and fantastic price. 100% will use again, thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JASPAL - 30 July 2024
" Great website and easy booking but the sixt car was in bad condition "
" 2016 car with worn out clutch and dents and scratches all over "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 5 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by MARK - 30 July 2024
" Excellent, no waiting no fuss and very easy to use. Staff were also very helpful and friendly. "
" Excellent, no waiting no fuss and very easy to use. Staff were also very helpful and friendly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PER - 30 July 2024
" Easy and quite clear booking procedure. "
" Staff not very attentive when collecting car, no info at all, did not ask if we had any questions, needed help to run through car´s instruments etc. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by LEE - 29 July 2024
" Learnt that its considerably cheaper to take out insurance at the desk on arrival. Excess/deposit is massively cheaper should something happen. "
" Good Service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by MARK - 29 July 2024
" As above and they collected it when I had finished with it from the hotel super service "
" Picked the car up swift service the car was immaculate and fully fueled up and valeted inside "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANTHONY - 26 July 2024
" the whole process was very easy with no issues. the condition of the car was good except the key fob did not work, the tyres were worn and there was a few dents in the bodywork "
" the whole process was very easy with no issues. the condition of the car was good except the key fob did not work, the tyres were worn and there was a few dents in the bodywork "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ANDREW - 24 July 2024
" Very speedy service and reliable at reception at airport especially form Monica who always looks after us we use this service nearly every month of the year never had a complaint As of yet "
" Very friendly and very reliable as always "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARK - 23 July 2024
" Nice car, easy pick up and drop off "
" Still not sure why I took out full cover on Auto Europe when you get to the desk to pick the car up they virtually insist you pay extra for their top cover. Surely I'm paying twice for the same thing? "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by KERRY - 23 July 2024
" Easy collection and drop off . Will be using again. "
" The air conditioning was very smelly. I think the water was stale. Otherwise everything was very good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by ANGELA - 22 July 2024
" A bit disappointing not to be acknowledged as a six times cm but not the end of the world! All pretty straight forward really! "
" A bit disappointing not to be acknowledged as a six times cm but not the end of the world! All pretty straight forward really! "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by RICHARD - 20 July 2024
" Sixt slow at counter "
" New car expected but was changed last second outside on pickup for an old car "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by ROBERT - 17 July 2024
" great service, quick to get the car and was as described. Returning vehicle was also quick. will use again. "
" Great service, no issues. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NEDIM - 17 July 2024
" Very happy as always will be using again "
" Smooth transition , picking up and returning car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NICHOLAS - 16 July 2024
" Pick up and drop off was very good and absolutely no complaints, just thought the car was a lot higher mileage and in a more"used" condition to what I was hoping/expecting. "
" Car was very well used and older than I would have expected and did make a lot of noise, due to age and condition . "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by JAMES - 14 July 2024
" The car wasn't the car we ordered but it does say or similar so we took the car assigned to us. The car was very old and basic and later in the hire it was noticed that there were welding marks and an overstay of paint indicating a major repair work or a cut and shut. We returned the car at the end of the lease, but hired a different car for the rest of our holiday, It was with goldcar, and when we went to the desk it was europcar, I had paid for insurance online at the time of booking, but realised the same fiasco with the credit card, so I called the pick up place before hand and they told me to cancel the insurance online and take out insurance at the counter which I did. Then the online confirmation came through of the cancellation with a price for the insurance at the counter. When we arrived at the counter they gave us a higher price for the insurance. I showed them the email and they charged that amount. It was still probably 3 times higher than booking it online. I feel that it is a tactic to get more money out of people hiring cars. The second car we have picked up is a manual and the engine is running to fast for the gears again a mediocre car. Luckily we are only using the car to go to the shops for food and to drive to the airport on our departure. "
" I feel that the credit card business to hire the car is unfounded, as you can't take the car unless you take out extra insurance, which is astronomical. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by PAUL - 14 July 2024
" Just the return of malfunctioning car could have perhaps sweetened it with upgrades maybe "
" We return our first car because Air con was not working I found an envelope in the car advising air con was not working so the staff were aware of this but missed it It was exchanged but I used a day of my holiday to return it no mention of any partial refund or perhaps upgrade to compensate so a little disappointed otherwise good service "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by FRANKEY - 14 July 2024
" Car a bit gutless and Battered about but ok "
" Car a bot Battered about and gutless but ok "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by DARREN - 13 July 2024
" Very good carhre "
" Cheapest car hire in Paphos pickup at the airport very nice car I would use these again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 12 July 2024
" Excellent service from start to finish. All staff were friendly and helpful, very polite too. Car was great, no problems at all. "
" Excellent service from start to finish. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALEX - 10 July 2024
" Overall happy with this car hire. "
" Smooth process except for the deposit which takes 4 days to be refunded at the end of the car hire. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by LEE - 09 July 2024
" Great experience and would recommend "
" Very good professional service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 08 July 2024
" As above "
" Given a car with no air conditioning then forced to drive 2 hour trip to exchange the vehicle whilst on holiday in 42 degree heat eith a one year old child, then was agued with regarding the air conditioning not working even though Im an Engineering manager with vehicle maintenance background. Passed from pillow to post on the phone, terrible experience. "
Value for Money: 3 Efficiency of Counter Staff: 4 Expediency of Drop-off: 8 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by MANOJ - 07 July 2024
" Excellent throughout "
" Very Professional. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by LESLEY - 07 July 2024
" Will probably book directly with the car company next time. "
" My flight was really delayed- once I landed I called Auto Europe who were not helpful. And told me that my car was no longer available and there were no other cars available. All rather stressful and so I called the car company directly and the wonder Stan on the counter had it all in hand and voila car was available. All that anxiety for nothing!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOHN - 07 July 2024
" Very efficient staff "
" Clutch a bit cluncky "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by ROBERT - 06 July 2024
" Will use again. Easy pick up easy drop off. Fair price. "
" Dead easy to book . pickup was quick and easy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by RHIA - 05 July 2024
" The hire company themselves (Sixt) were absolutely brilliant, and so was the car, the only downside was the booking itself. I had paid extra for the fully comp insurance and SatNav, but when I arrived to collect my car I was told that you hadn't given me the full insurance (that I'd paid extra for) and that I could have a SatNav that spoke only Greek. If I wanted an English speaking one I'd have to pay extra again! "
" The hire company themselves (Sixt) were absolutely brilliant, and so was the car, the only downside was the booking itself. I had paid extra for the fully comp insurance and SatNav, but when I arrived to collect my car I was told that you hadn't given me the full insurance (that I'd paid extra for) and that I could have a SatNav that spoke only Greek. If I wanted an English speaking one I'd have to pay extra again! "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GIANNIS - 02 July 2024
" Just all good.... "
" All good with the car and the services. I was very happy with the car and the service. I will rent again for sure next time I will be in Cyprus. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SUSAN - 02 July 2024
" This is my first time hiring a car and the staff explained all aspects to me regarding the deposit and who I would need to contact if any problems and where to drop the car off on return. "
" Very efficient and helpful staff, ok value. Easy to pick up and return. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by ANDREW - 02 July 2024
" Good value, friendly staff "
" Efficient service, friendly staff "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by MARCUS - 02 July 2024
" Faultles "
" It was SiXT so great! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOHN - 02 July 2024
" Would use auto europa again "
" Excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by BENJAMIN - 01 July 2024
" Car suited what I required "
" Easy process "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by RICHARD - 29 June 2024
" You give good comparisons on all car hire companies at the airport. "
" Had to pull out more money for their fully comprehensive insurance. Thought I'd already done that. "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by TREVOR - 29 June 2024
" Straight forward as it should be. "
" Car was ok pick up fine. Drop off was 4am but no one there when told it was 24 hrs! But just dropped keys off in box. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GRAHAM - 27 June 2024
" minor faults , but over all good service . "
" Car was showing a bulb warning light on collection , staff wer`nt over bothered by this ! during the rental period i found the screen wash was`nt working , again staff not really bothered on being told on return . "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by OLIVER - 26 June 2024
" Good "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by GAIL - 26 June 2024
" Staff need to not try and sell you upgrades and other stuff and just deal with what you have booked and paid for in advance "
" Okay "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by LYNNE - 25 June 2024
" I booked the smallest car available which suited my needs. Overall, I was very happy with the complete process, from booking online to return of vehicle. "
" Checking of documents, etc at Sixt desk didn't take too long. Car was delivered swiftly to collection point. Return of car to same point was easy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 23 June 2024
" Perfect "
" Perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by LORRAINE - 22 June 2024
" I wold recommend Auto Europe to a friend as I found the staff very good at their jobs "
" The staff were very helpful both at collection and drop off. The whole procedure was excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by TRACY - 22 June 2024
" We have used auto-europe before and find the website easy and clear when using and we have had no issues with auto-europe, only with Sixt on this occasion. We would recommend auto-europe for car hire services. "
" We have used Sixt before via Auto Europe with no problems. However, on this occasion we have had cause to dispute with Sixt a charge made to our credit card of £26.21 which is allegedly because the vehicle was not returned with a brim-full tank. The vehicle was filled up before returning to Sixt and the Sixt employee who received the car back from us accepted that the tank was full. The additional sum charged without any contact with us was almost half of the cost of fuel we put into the tank before delivering it back to Sixt. If that value of fuel was required to fill the tank it would have been obvious from the fuel gauge that the tank was not full, but this was not the case, the tank was acknowledged as full by Sixt. Further the payment was taken a full 6 days after we returned the vehicle and we have no knowledge of whether it was driven or not during those 6 days. We have sent Sixt a copy of the fuel receipt from the Esso filling station at Pissouri and raised the matter as a dispute with them. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ROY - 22 June 2024
" Easy to book and no problems encountered. "
" All straightforward, thanks "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JENNIFER - 21 June 2024
" I've used auto Europe for many years... never been let down "
" Lovely little car... easy to find the car lot. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JAMES - 20 June 2024
" The car I ordered was a VW but I ended up with a skoda. Which I wasnt too fussed with as it's similar size so expected a change could happen. But the car was a banger!! It was dented and scuffed all over the brakes squield when you pressed then and inside was a mess too . Just not nice overall !! I'd not use this again "
" On going to the sixt counter the guy was very polite and efficient. Explained everything to me . Only thing I was abit annoyed at was trying to sell/push me the extra insurance and a larger car (extra money) At 2am I just wanted to be on my way for bed haha "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by PHILIP - 18 June 2024
" Very happy with SIXT for last 3 years.Very professional from desk to collection. Thank you. "
" Bit confused about who actually hired the car to me! I went to the SIXT desk and got the keys from them. I have used SIXT for the last 3 years and they have been excellent. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PAUL - 17 June 2024
" Booking a car through Auto Europe was a breeze and will recommend it to my friends with the possible Scam warning though about the Agents in Paphos "
" I have given value for money a 3. - reason being I feel I have been scammed into purchasing SIXT Insurance at Paphos airport. I entered the incorrect pin number for my credit card and blocked the pin feature but its a joint credit card for which my wife is the main account holder and would/could have just as easily allowed the deposit to be held by using her card(same account). The agent said I was unable to use my wife's card although the account itself was not blocked - she said if I do not have enough funds for the deposit in another 1 of my accounts, I must purchase their insurance in order to lower the deposit amount to 150 Euro's to get the car. When I eventually purchased the insurance(it was getting very late and I could not call my credit card provider), the agent asked if I would like to use the long card number on the other account in case I enter the incorrect pin again...? This is why I feel I had been scammed as the agent could have used the long card number on my credit card for the deposit because the account was not blocked as mentioned before so there was no need to buy extra insurance(£77.59) which we had already purchased online privately(£13.71) upon booking the car. I believe this could be a tactic to get more sales out of customers. "
Value for Money: 3 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by KELLY - 16 June 2024
" Excellent and smooth process "
" Excellent and smooth process "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JUNE - 15 June 2024
" Straightforward easy booking and pick up and drop off "
" Easy from pick up to drop off. Staff helpful and friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STUART - 15 June 2024
" I don't make recommendations. I don't expect to wait more than 30 minutes for car collection. 90 minutes is unacceptable. "
" Collection of car took far too long, especially after a long flight. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ANNA - 14 June 2024
" Very happy with staff, vehicle and cost "
" Very happy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GEORGHIOS - 13 June 2024
" Excellent except long wait mentioned above "
" Excellent service despite the long queues/wait to collect the car due to high demand. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MATTHEW - 12 June 2024
" It's a bit of a nuisance having to queue at one desk in the airport, then drag all your suitcases across the car park to queue again at another place. The staff in the car park were friendly and efficient but also they drove very fast in the wrong direction around the car park and I'm surprised there aren't accidents. I was asked to sign the damage check form without a proper walk round of the car and I had to take my own pictures as I was worried I would lose my deposit on returning the car but it wasn't a problem. "
" The staff on the SIXT desk were rude when I struggled to understand what they were telling me. I could also tell they were annoyed when I refused any of their extra insurance policies, weren't going to make any commission so they became more rude and angry. This was not the welcome to Cyprus I was expecting. "
Value for Money: 7 Efficiency of Counter Staff: 3 Expediency of Drop-off: 5 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by ANDREW - 11 June 2024
" Mark experience was very good as always all the staff are very, very helpful, especially Monica "
" Very good as always "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOHN JEFFREY - 10 June 2024
" 1st class so easy and quick from pick up to drop off "
" 1st class so easy and quick from pick up to drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANTHONY - 08 June 2024
" Very satisfied "
" Very satisfied with the whole process "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DALE - 08 June 2024
" Very easy, very affordable, nice clean car and the staff was brilliant! "
" Excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHRISTOPHER - 08 June 2024
" Very satisfied with everything and speed of collection "
" Quick collection process and quick key box drop off . Car had 2 big scratches but were identified . Happy overall "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by ANDREW - 07 June 2024
" All good. "
" All staff very helpful......car was only 7/8 full......I had to point that out......is my only comment. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by YVONNE - 05 June 2024
" Will use you again "
" Very efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DENIS - 03 June 2024
" excellent "
" great staff easy pick up just outside terminal "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 03 June 2024
" Was good 4th I've had this year with get your car "
" Car was handed over with a screw in the tyre was on the photo of the car supplied back sixt not a very good advertisement of a vehicle to send some one out with a hire car & sending them a picture of the fault "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by HELEN - 03 June 2024
" The initial Booking looked very simple and great value. This was tainted upon collection when an inflated insurance fee was added to release the vehicle. "
" Just a poor experience with the insurance side and hidden fees. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GARRY - 02 June 2024
" Can't fault the booking process and the prices, great service. "
" I had an issue with the vehicles engine magement light coming on, I phoned the emergency number and was advised to take the car back to the airport, from getting there to having the car swopped took only around 15 minutes, great service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEWART - 31 May 2024
" The anti age problem was the last straw for me. Over 100 euro for being 76 years old. Nothing said when you bring the car back with no scratches or dents or being good driver doesn't matter. "
" We changed the car twice due to faults "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by STUART - 28 May 2024
" 5 days into our 21 day hire we had to fly home as father was dying, auto Europe refused to give any refund very very poor "
" Get your car we not an issue "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by JOHN - 28 May 2024
" Nice clean car with very little damage. friendly staff at car hire desk. good prices via auto europe. "
" Friendly staff who processed the car quickly. Tried to up sell a larger vehicle, when i declined..they accepted my decision and processed the rental. Easy to collect and return the car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PETER - 27 May 2024
" Used several times now, not a problem, but will have to think about future use. "
" My car came from Eurocar, a 9 year old Kia Rio, the one important item for this car was air conditioning. I collected my car at 2100, the air conditioning did not work, I did not find this out till driving to my hotel. Time and effort wasted changing the car having to drive to the airport to change the car, to another the same, but air conditioning was working. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by IAN - 26 May 2024
" Very easy from start to finish "
" Very easy from start to finish "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEWART - 25 May 2024
" Car was good apart from the damage and it's not put me off using the company again next time great value for money all round "
" Didn't like that the car was already badly scrapped on one side and the counter staff pushing to purchase extra insurance "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by DAVID - 25 May 2024
" Always get good deals on Auto Europe. Great communications "
" Good service , even picked up the car from the hotel free of charge "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GARY - 24 May 2024
" Adi the manager on duty was friendly and helpful. "
" Very friendly and helpful on arrival. Didn't try to overly push extras on us and processed our details quickly. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by CHRISTINE - 23 May 2024
" Good service apart from long wait to get vehicle "
" Long queue to pick up vehicle (40 minutes) "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by DAVID - 22 May 2024
" Used Auto Europe a few times and never had an issue "
" Just a slow process at desk - not that many waiting but only 2 staff and they didn't rush "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by JOHANNES - 21 May 2024
" The car could have been in a better shape "
" Car was a bit old. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by TONI - 21 May 2024
" Sixt desk who managed pick up and drop off were swift, professional and really helpful "
" Didnt deal with them "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by RACHAEL - 17 May 2024
" As Above "
" Super easy to book and hand car back over highly recommend "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 17 May 2024
" Very happy with all the service pick up drop-off very polite, friendly people can't do enough to help you "
" We're just like to say fantastic service like always, especially for Monica very polite and professional lady "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 17 May 2024
" Very easy and straightforward "
" The vehicle was in a fairly tatty state, both inside and out. The counter staff at Europcar were extremely friendly and helpful just the condition of the vehicle was disappointing "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by IAN - 14 May 2024
" Everything straight forward "
" Everything good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GARETH - 14 May 2024
" Easy pick up and drop off. Cars immaculate. Staff super. "
" Staff lovely. Car perfect really pleased with the excellent service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PHIL - 13 May 2024
" Drop off very smooth no issues again friendly staff "
" Fast turnaround at airport friendly staff good reliable car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SUSAN - 12 May 2024
" Great "
" All very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JANETTE - 12 May 2024
" A seamless experience from booking to pick up to return. "
" A seamless experience from booking to pick up to return. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARK - 11 May 2024
" One of the better European Car Rental experiences and not trying to sell you things you don't need "
" One of my better European Car Rental experiences "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARK - 09 May 2024
" Very efficient "
" Very efficient - great staff at the airport for pick up and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 07 May 2024
" As said the best all round service "
" I have house in Cyprus and have used via you Europcar over 30 times as they are the cheapest, with the best counter service and always been helpful reliable and onsite. Well pleased "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SUSAN - 05 May 2024
" Good offers and always good service. "
" Very pleasant & efficent service "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 05 May 2024
" good "
" good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by RICHARD - 04 May 2024
" Superb service right from the start. No hard sells to upgrade car or insurance, it was offered but a simple no thanks and that was it. Collecting and dropping off the car was simple and the compulsory charge on the credit card against damage was refunded with no trouble. This is only the second time I have used SIXT ONCE IN Spain and this time in Cyprus and I'll definitely be using them for my next trip. "
" Superb service right from the start. No hard sells to upgrade car or insurance, it was offered but a simple no thanks and that was it. Collecting and dropping off the car was simple and the compulsory charge on the credit card against damage was refunded with no trouble. This is only the second time I have used SIXT ONCE IN Spain and this time in Cyprus and I'll definitely be using them for my next trip. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by DAVID - 03 May 2024
" The car was reliable. Staff friendly. "
" Everything went very smoothly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ALAN - 02 May 2024
" Used autoeurope on numerous occasions never had any problems. "
" Easy pick up & drop off very stress free , booking was easy too. We have used AutoEurope before & never had any problems. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHRISTOPHER - 01 May 2024
" Great experience from start to finish. "
" We got a Hybrid and went everywhere for 40 Euro's all week "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DARREN - 01 May 2024
" Great car, poor customer service "
" Long queue to pick up car on arrival due to slow service and upselling. Couldn't access carpark and nobody to help on drop off at 4am "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by FRANCIS - 30 April 2024
" Quick no hassle. "
" Easy decent car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NEIL - 29 April 2024
" excellent "
" a "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by THOMAS - 27 April 2024
" So easy and stress free! "
" So easy and stress free! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SARAH - 24 April 2024
" Excellent! "
" Really good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GRAEME - 24 April 2024
" Very unhelpful "
" Forgot my license when I arrived at the airport Phoned auto Europe to change the driver Told I wasn't allowed to and refused a refund "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALISTAIR - 24 April 2024
" Extra cost at the pick up desk was disappointing to get ac. Overlooked on my part but could have been highlighted as would have only been £1 at booking not €81. "
" On booking it was the make of car and capacity that drew the eye. Not having ac was not highlighted but would have been £1 difference, correction at pickup up desk cost €81. Otherwise fine, though previous numerous bookings couldn't be found in the system I was able to prove the most recent.. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by ANDREW - 23 April 2024
" Excellent experience, fantastic service as always "
" Brilliant service Monaco reception fantastic all the staff very pleasant dropping car off picking it up. No problem. Will use you guys once a month. I've got no complaints. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOHN - 23 April 2024
" Found the whole process very easy and positive. "
" Very efficient and friendly experience. Car was spot on and no upselling or haggling as can often be the case. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PATRICK - 20 April 2024
" I emailed autoeurope but did not receive a reply about a concern. "
" I booked the following. CA Basic Rental with Insurances, CDW, THP Nissan Note or similar Economy 4 Door Car Automatic With A/C On arrival at the rental company desk, I was told they don't have a Nissan note and I would have to pay for an upgrade to have a vehicle like a nissan note. I was on a strict budget so declined this. When I arrived at the car pick up point a small car was waiting for me, a Toyota Vitz. It had bird droppings all over the back of the car and the radio didn't work. They attendants were very dismissive, on top of this we had been travelling for 8 hours. I emailed the company but have not heard back from them. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by ANDROULA - 19 April 2024
" Very efficient service "
" Very efficient service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALAN - 19 April 2024
" Excellent "
" Very easy smooth transition Excellent price and service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOLIAN - 16 April 2024
" It was cheap and worked fine "
" The car was good, but the child seat cost was prohibitive. It would have been cheaper to buy a whole new child seat than hire one, and this can't be paid for in advance. Based on this, I wouldn't recommend sixt. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by JAMIE - 13 April 2024
" Professional approach. "
" No queues on check in or out and mostly smooth. Checkout took a while though. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by KAREN JANE - 08 April 2024
" Booking was easy, used before and like your service. I thought I was with Auto Europe so spent time at the desk trying to find booking, we then saw we were with Sixit. I paid for accidental damage but they said by card would not work so made me buy their damage for 150 euro, hence I have raised a complaint "
" I thought I was with Auto Europe so spent time at the desk trying to find booking, we then saw we were with Sixit. Car was 6/7 years old, few marks which worried me but we looked after it and all went back clean and washed ! I paid for accidental damage but they said by card would not work so made me buy their damage for 150 euro, hence I have raised a complaint "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by STUART - 06 April 2024
" I have never been more disappointed when dealing with any company. I have told lots of people about our appalling experience and will continue to do so. You give your customers a very low priority. I am surprised you are still in business. "
" Will never use company again. Absolutely appalling service. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by NICHOLAS - 06 April 2024
" Easy website to use good price not problems this end, but expect pushy sales people in Paphos "
" The main issue we had was the hard sell of trying to get you to upgrade the car and try to sell you extra insurance, when we refused both her attitude totally changed from friendly to dismissive, she was not happy we didn't pay her for extras and made that clear to us. "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ROBERT - 06 April 2024
" All very easy and at a good price. "
" Car was clean and in good condition. Lady at the desk was very helpful. It was a bit of a walk from our hotel to the Sixt office and so they offered to pick up the car from our hotel which was great. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KAREN - 05 April 2024
" Hire was fine but have just found out 2 weeks after I have come home they have charged me £4.46 extra for no reason "
" They charge me extra without saying anything. I don't know what it's for they never forward ed any return paperwork and no one was on site when I returned. There was nothing wrong and the amount was small but that's not the point if they do this to everyone "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 3 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHRISTOPHER - 04 April 2024
" See above "
" I feel we were scammed - the desk operator suggested an upgrade to an SUV vehicle and we were charged for this. We were told the Kia Stonic was an SUV but it was just an ordinary hatchback. We were late arriving after a 4 hour flight and didn't realise this at the time. When we dropped off the car we returned to the desk and explained and asked for a refund of the upgrade but they were unable to assist "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by FORBES - 03 April 2024
" Very good, easy booking process and good value. "
" Although the car was clean and ready it was obvious part way through the week that some basic checks had been missed. The wiper blades needed changing and were obviously split so when it rained (fortunately only once) they did not clear the windscreen very well. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by PER - 02 April 2024
" Easy to book through "
" Nice car, pleasant staff "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PAUL - 01 April 2024
" Easy to use service, great customer service "
" Everything easy to use and great customer service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JAMES - 30 March 2024
" The attempts to try to get yo to upgrade, or increase the insurance, are really annoying, especially after a long flight when you are tired. If I want a better car, or more expensive insurance, I'll book it online before I leave. Other than that, fantastic service as usual, thank you. "
" The attempts to try to get yo to upgrade, or increase the insurance, are really annoying, especially after a long flight when you are tired. If I want a better car, or more expensive insurance, I'll book it online before I leave. Other than that, fantastic service as usual, thank you. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JAMES - 28 March 2024
" No complaints! "
" Upselling by counter agent was irritating, especially extra insurance which he knew I already had - so he was perfectly happy to sell me the same thing again in order to earn some commission. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by GEOFFREY - 27 March 2024
" excellent car and excellent service from all the staff "
" excellent car and excellent service from all the staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JO-ANNE - 25 March 2024
" As above "
" Simple and convenient. Quick pick up and drop off. Will use again. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by LISA - 25 March 2024
" Friendly staff, quick to get the car and return "
" Great service, quick and easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by COLIN - 24 March 2024
" good "
" Overall happy and will book again in the future. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by IAN - 23 March 2024
" Great little Skoda fabia "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KIM - 21 March 2024
" Excellent service from start to finish. Will definitely use again. "
" Everything was perfect. They even let us leave the car at the hotel for pick up rather than bring it to the office, at no extra charge. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by TIMOTHY - 21 March 2024
" Pleasant "
" Excellent service and value. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CATHRYN - 19 March 2024
" Very hood "
" No issues, everything clearly explained. Car was only a month old and was in great condition "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DARYL - 16 March 2024
" Overall good, excellent staff "
" Difficult to find return car hire entrances for sixth "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by FRANCIS - 16 March 2024
" Great value. The car was in excellent condition and the staff service from start to finish was excellent "
" Efficient and friendly team. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 14 March 2024
" booking the car was easy and good price, but experience at airport desk was disappointing "
" not impressed with help at desk when my credit card failed to work and i had to pay extra for using my debit card "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by RUSSELL - 13 March 2024
" Agent who met us was lovely and informative "
" Easy to book all good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by FRANCESCO - 12 March 2024
" Very good experience "
" Very good experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KEVIN - 05 March 2024
" Good "
" When changing gear from second to third it crunches. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by JOHN - 03 March 2024
" Goo "
" Engine noisy in low gear "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by GENADIJ - 03 March 2024
" very friendly team "
" very friendly team "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALEX - 28 February 2024
" Great service for our recent hire in Cyprus, as per previous trips. Thankyou "
" Great service from provider. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NICOLA - 28 February 2024
" Everyone very friendly, helpful and efficient "
" Excellent experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by FRANCIS - 27 February 2024
" Always a good price however it would be nice to see some form of offers/discounts/incentives for customers who use them frequently "
" Excellent. Had to swap car from auto to manual. No hassle at all. £am drop off...easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by VIVIENNE - 24 February 2024
" The car hire was excellent. The problem was that there was no information to say go to the Sixt desk. I asked a rep at the desk and he initially said he couldn't help with Auto Europe bookings. Then he called us back and a lady processed the booking and was very helpful. We had walked past all the car hire desks, over into the car hire car park, asked at the information desk. Nobody knew where we should go until we were eventually told try the Sixt desk. Not a pleasant start to our holiday. "
" The car hire was excellent. The problem was that there was no information to say go to the Sixt desk. I asked a rep at the desk and he initially said he couldn't help with Auto Europe bookings. Then he called us back and a lady processed the booking and was very helpful. We had walked past all the car hire desks, over into the car hire car park, asked at the information desk. Nobody knew where we should go until we were eventually told try the Sixt desk. Not a pleasant start to our holiday. "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 24 February 2024
" Lovely people always helping you if they can "
" Car was a bit old but ok only 4 days "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by KATHERINE - 13 February 2024
" The desk staff were very helpful "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JAMES - 13 February 2024
" Again very professional from start to finish "
" Very efficient from start to finish "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 13 February 2024
" Hassle free experience. Provided the Cyprus cheapest car hire I could find on skyscanner. "
" Friendly staff, no hard sell or issues with using my own excess insurance. Pickup and drop off very efficient, car was 8 years old but ran well with no issues. Highly recommended. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DOROTHEA - 12 February 2024
" See above - it would have helped if it had been made very clear at the start of this process that we'd need a credit card in my name to collect the car. "
" I used this site as it offered a very cheap car hire for one day. Unfortunately when I came to collect the car I was told that we needed a credit card in my name. I don't own a credit card. The upshot was that we could still hire the car, but with an extra cost of over 40 euro for the day, on top of the quote £28. This meant that the car hire ended up being much more expensive than using a local alternative. Not good experience! "
Value for Money: 3 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DENISE - 10 February 2024
" As a returning customer I will always recommend to friends and family. "
" Check in and collection of vehicle was very smooth. The fact that they are on airport makes it even better. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by MARGARET - 09 February 2024
" Staff had charts detailing damage on an aged but well-serviced car. drove well, no problems "
" Very easy handover, polite staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARK - 08 February 2024
" Excellent prices. "
" Clutch not good. Steering wheel not aligned correctly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by JENNIFER - 03 February 2024
" Tried to sell me additional insurance which l said l did not need due to additional coverage provided by auto Europe. "
" Car seemed to struggle on inclines. Engine very rough/ noisy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by MARK - 02 February 2024
" Skoda was basic but clean and very economical on petrol. "
" I tried to request a booking extension by email but got no reply. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOHN - 28 January 2024
" Great from start to finish. Car was in good condition, Perfect service on arrival and drop-off. Our best hire experience ever. Thank you all at Sixt "
" Great experience. We arrived 15th January at 21.15 from a Manchester flight. Unfortunately we didn't get the name of the man who dealt with us at the Sixt desk but we were very impressed with his helpfullness and can't praise him highly enough. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by FRANCIS - 24 January 2024
" Useless customer service. Contacted with problem. Not even had an answer "
" Turned up at desk and unfortunately my licence had expired. OK my fault but they where not prepared to accept a photo of my new licence or go onto UK DVLA website where all my details where. Consequently I had to find alternative transport! Cannot beleive in this digital age they are so backward. I did contact yourselves and I'm still awaiting a reply "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by MICHAEL - 20 January 2024
" It was good. "
" It was fine "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by MR ANDREW - 13 January 2024
" All friendy people Monica is fantastic at here job lovey lady 10out10 thanks see you soon "
" As always 10 out of 10 "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 06 January 2024
" Poor service older vehicle because I didn't book direct Monika on the desk did not offer anything else and told me not allowed additional driver I feel ripped off "
" Vehicle poor when I spoke to Monika at the pick up desk I got an older car because I didn't book direct also would not put my partner on as additional driver "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by MIKE - 04 January 2024
" Nice and easy, had already paid for a reduced excess on the Web so fairly simple and straightforward "
" The only point I could make is the desk queue took about 45 minutes , after a long flight probably not the happiest queue I've been in, but obviously doing the deals it'll make the desk popular "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DEBRA - 02 January 2024
" See above "
" Very stressful collection as went to Sixt desk as instructed on voucher to be told the booking had been cancelled. Took 15 mins of themchecking to be told definitely no booking and I needed to call AutoEurope who advised that there was a different booking code and sent me another voucher via email. On queuing again for the Sixt desk, I noticed on the new voucher that I had to go to Europcar desk and not Sixt. I was not advised of this change and it wasted a good 45 mins on arrival as well as being very stressful. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MICHAEL - 23 December 2023
" I have used europecar for the last 5 or 6 years in paphos and always found them to be reasonably priced with decent vehicles and a reasonable fuel policy, ie you returned full so you paid for what you used, this time apart from the vehicle state as mentioned, their fuel policy is pay for the fuel before pick up ie a full tank at 62 euros then return empty, which will obviously never happen so they ripping the hirer off by whatever amount you leave in the car. Despite being a loyal and regular customer I will not use them again until their vehicle condition and particularly their fuel policy changes. "
" Car was dirty, particularly the interior windscreen, it was high mileage with very little power, it had a suspect gearbox making selection difficult and had damage on the exterior. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by MARIOS - 19 December 2023
" Good "
" Overall very good but some faults with the car IE clutch operation very bad Car arial missing so reception poor Passenger window switch not working "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by FRANK - 09 December 2023
" Quick and easy "
" Quick and easy end to end. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 08 December 2023
" Efficient friendly staff "
" Stress free pick up "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAWN E - 06 December 2023
" Good experience. Efficient team in Paphos and the car suited me perfectly. "
" Only thing that I disliked was the counter agent trying to sell me a rental car upgrade for an additional 10euro/day. That was unnecessary. I chose a car based on my needs and did not need to be told that it would not perform well on mountain roads. Also, they don't need to emphasis their usual added insurance sales pitch that they want renters to purchase from them. Mention it once is plenty. The counter gentleman was very charming except for the sales pitch. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GREG - 24 November 2023
" This organisation is easy to deal with. Transaction very straight forward. No pressure selling. "
" Excellent service from start to finish. I would strongly recommend SIXT. A professional organisation. Car was in good condition- a little dirty on the outside doors etc - but that's a minor detail. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHRISTOPHER - 23 November 2023
" Apart from the delay returning my excess and the slightly tatty car,not bad. "
" Still waiting for my excess to be returned, much slower than other firms. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 6 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ALISTAIR - 23 November 2023
" Car had some enc of season damage that was documented no real other issues "
" Overall very happy with the booking thank you "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by NEIL - 21 November 2023
" Great price with normally reliable hire companies "
" Very efficient counter staff. Pick up was easy except the staff said they would send me a video they took of the car's condition which they failed to do. Car condition was poor and not up to usual sixt standards. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by ANDREW - 20 November 2023
" Our initial reception was good and collection was easy. Apart from the above comments. One recommendation would be to have road maps of the Island available at the hire desk. "
" The car rental company was `Sixth'. Overall experience was good. The car was clean and overall tidy. Internally the car wasn't in great condition with the inside black panels of the door clearly worn through to their white plastic base. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by MICHAEL - 20 November 2023
" Provided a good selection of companies and the website was easy to use. "
" An easy and efficient process and good price. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHRISTOPHER - 18 November 2023
" Nice and easy car hire "
" Helpful and friendly staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by RICHARD - 16 November 2023
" No waiting and good value "
" Simple, quick and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by DAVID - 15 November 2023
" Content to use this service again. "
" Sailed through the process to get and return the vehicle. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by BRIAN JOHN - 15 November 2023
" Very easy and good experience "
" Very good experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JACQUELYN - 13 November 2023
" Condition of vehicle OK , but difficulty getting gearbox into reverse. "
" Condition of vehicle OK generally, but difficulty getting gearbox into reverse "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by MARIUS - 08 November 2023
" Everything else was perfect, car has apple car play funcion "
" In contract was no information about fuel deposit (~80 Eur) "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by LEE - 08 November 2023
" See above notes. "
" I am usually happy with Auto Europe but this time was a different matter. Ryanair changed our arrival and depart time(which I know is nothing to do with Auto Europe)but when I went to change the arrival and depart time on your website I was only asked for the arrival time,which I changed. So on the paperwork it had the adjustment for the arrival time but not for the depart time so I was charged an extra £58,the counter staff said that if it had the depart time I would not have been charged. Normally I do not have a problem when ordering a car with you. Not a happy customer. "
Value for Money: 2 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 2
PAPHOS, CY - Reviewed by GEMMA - 06 November 2023
" Already recommended this company to a friend. Good deal on the car too. "
" Great service, faultless. New car which was spotless and very economical. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by AMANDA - 06 November 2023
" Initially given a car which was old and not the model booked and also air con didn't work. But I must say the staff retified the problem very satisfactory. "
" Initially given a car which was old and not the model booked and also air con didn't work. But I must say the staff retified the problem very satisfactory. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by LEIGH - 04 November 2023
" I thought I had paid Auto Europe for the full car hire price including all insurances so that I was fully protected, but when I tried to collect the car they said I must also pay an extra 117euros or I couldn't have the car. This was unexpected, almost doubled the hire price & ruined the start of our family holiday. "
" I thought I had paid Auto Europe for the full car hire price including all insurances so that I was fully protected, but when I tried to collect the car they said I must also pay an extra 117euros or I couldn't have the car. This was unexpected, almost doubled the hire price & ruined the start of our family holiday! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by SUSAN - 29 October 2023
" Everything went according to plan although I do not like the " fuel policy" "
" Counter staff & collection staff very efficient "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by MATTHEW - 29 October 2023
" Auto Europe was fine and the booking process very easy. A problem with the pick up time due to being unable to catch the planned flight was dealt with efficiently, although I did also have to check with the hire company that the message had got through, but this was not Auto Europre's fault "
" Fuel policy was full to empty with up-front payment for a full tank. This was not in line with the information provided by AutoEurope at the time of booking. This was effectively a surcharge on the hire, as we did not use a full tank. Condition of the car was acceptable, but it had several scrapes and the paint on the roof was badly damaged (presumably by heat) "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by NIALL - 28 October 2023
" went well "
" easy and straight forward. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEVEN - 28 October 2023
" Booking with you was good and easy. Sometimes competitive for our needs, sometimes not. Will always get quotes from you for our needs. "
" High pressure sales for expensive premium insurance which I already had. Would likely have bamboozled less experienced renter. Having just got off a plane it is a regular scam by counter staff which should be banned. Not impressed. Old car with very very low suspension so was suspicious and drove with care. Rear wiper hanging off when we collected car. Not overall impressed other than price was cheapest for type of car we wanted! Now we know why! "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by DAVID - 28 October 2023
" I was disappointed that the car wasn't in ideal condition. I did not have any bumps with other cars of obstacles but both the front 2 panels came apart from the main panel. "
" I don't understand what this question is asking. So have not scored it maximum "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by INI - 27 October 2023
" Also terrible! Couldn't get a hold of staff when flight was delayed. Which meant I had to pay more for my vehicle on arrival. "
" Terrible!!!! Rude and unhelpful staff "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by PETER - 27 October 2023
" Where is my fuel refund !!!!! "
" Where is my fuel refund "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JAMES - 26 October 2023
" No problems "
" No problems "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by FULVIO - 25 October 2023
" Overall good experience. "
" Fast and efficient service. Car not really clean. Reverse gear getting stucked for the first couple of days. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by SAMUEL - 25 October 2023
" Great service, good value, free upgraded car, super friendly team. Best car hire experience in years "
" Really fast, friendly service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by LANCE - 25 October 2023
" very good "
" very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 24 October 2023
" Generally very good. "
" Despite booking fuel tank full to full, they made me pay 85 euros for the tank that would be refunded if I did return it full! "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KEVIN - 23 October 2023
" Easy booking process and cheaper than going directly to the car hire company. "
" Loved the fact that there was no need to get a shuttle bus and that the car was in the car park immediately outside the terminal. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KEVIN - 22 October 2023
" See above remarks "
" I was informed at Europcar check in desk that the vehicle was new. However on collection at Paphos airport the vehicle was very old (approx 120,000 kilometres on the clock) with bodywork in poor condition - numerous scrapes and scratches and dents all over the vehicle. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 2
PAPHOS, CY - Reviewed by TIMOTHY - 22 October 2023
" The whole process was 10/10 both with you and Europcar "
" They were excellent, only thing they tried to sell me insurance which some people would pay for not realising they have it with you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GEOFFREY - 20 October 2023
" Very unsatisfactory all round, l was asked to pay extra at the airport for a GPS which should have been included in the price, for which the box was ticked, the GPS was not updated so no use. The car was a 5 year old Skoda, not a Corsa ot similar and had multiple scratches and dents, the desk staff at the airport also charged me extra deposit! Joke all round, would not use again "
" I completed a complaint form about my bad experience and as yet have received no reply "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 2 Condition of the Vehicle: 2
PAPHOS, CY - Reviewed by JOANNE - 20 October 2023
" Great service, great car, definitely recommend. "
" Very easy pickup process. Car was only 3 months old and a great car to drive. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by TERENCE - 19 October 2023
" i hire cars all over the eu i expected a car in a fair condition not a 2015 banger for the money and with it being a sixt franchise i expected more "
" vw golf not ford focus car fitted with odd headlamps nsf was r/h drive the osf was l/h drive so the dip beam focused the wrong way so every body flashed me as if i had me headlights on main beam reported this to cy car hire negative responce damage all over veichle "
Value for Money: 4 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by CRAIG - 17 October 2023
" It was an old car "
" The car was 7 years old after doing 50km we broke down. Although they recovered us within reasonable time. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by ANTHONY - 15 October 2023
" Good experience. No problems. "
" Smooth service. Quick. Car thoroughly checked and handed over. The South African manager was delightful. SO FRIENDLY. We have already booked next year as have my adult children. Reasonable prices. Full to full which is good. Many thanks. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GARY - 14 October 2023
" Great company to deal with very helpful "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 14 October 2023
" As above "
" My first rental car (Kia) had to be replaced with a VW golf due to engine problems. The VW golf also had engine trouble which was reported on drop off. The reliability of Sixt cars is questionable! "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by ANITA - 12 October 2023
" For some unknown reasons they said my credit card kept getting declined although working. So had to pay an extra insurance charge as would not accept the 2 nd drivers card. So paid both AutoEuropa and sixt for insurance. Cost me an extra 175 euros or was not allowed to get car and at 11 pm with a drive to apartment was tired and not happy so paid. "
" Poor car from what have had in the past with the same company "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by PHILIP - 12 October 2023
" Car at pick up ready the guy showed previous damage we also took a video as we went round the car no issues "
" Prompt service at airport arrival and return no hard sell on liability insurance ( already took out in uk for year a lot cheaper ) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PETER - 12 October 2023
" Good service "
" were efficient and the experience was seamless "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOY - 12 October 2023
" Comments as above as I'm not sure whether you or the car hire company were at fault! "
" The only problem was the car hire company had your e-mail address listed and not mine and it proved impossible to change so I did not receive the confirmation of any damage with pictures when I hired the car or the receipt to say I had returned it with no problems. Both went to you which was rather disconcerting. I manually wrote down my e-mail address for them but I still received nothing. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 11 October 2023
" No issues "
" Car looking old - 2017 "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by DUNCAN - 10 October 2023
" Easy site to navigate and keen prices. "
" Car pick up was a bit complicated as check out guy was not very forthcoming with questions I put to him. Turned out I should have been a bit more pushy for answers at the time, as when we got to our apartment I found out that all of the dashboard instructions were in Japanese. I spent a couple of hours the next day getting the basics of what was on screen by using Google Translate. No handbooks or downloads available for me to use. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ALAN - 10 October 2023
" Overall a good value for money experience and would recommend to others. "
" Efficient pick up @ Paphos airport. Car as described in the brochure. No problems throughout our period of hire. Return was as efficient as pick up. Good value for money car rental. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by TANYA - 09 October 2023
" Counter very pushy. Felt pressured to buy extras Car had damage on every panel "
" Counter very pushy. Felt pressured to buy extras "
Value for Money: 4 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by JOANNA - 09 October 2023
" As we didn't go for an upgrade the vehicle I hired was awful. Covered in scratches and other damage. Rear view mirror was loose and wouldn't stay in place. Clutch had a very short biting rise. Needed to have quite high revs to start moving therefore stalled really easily. "
" Staff were very slow on the desk, asking everyone if they wanted to upgrade, showing pictures, asking and answering questions about upgrading. "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by ANDREW - 08 October 2023
" Our car had quite a lot of dents and scratches "
" O verall good but expensive "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by DEBORAH - 07 October 2023
" All ok "
" Efficient as normal "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by SIMON - 07 October 2023
" Auto Europe were fine. Europcar less so, this is the third car we've ended up with from Europcar and they've all been tatty, oldish cars. Whether that's because we've gone through a broker rather than direct I don't know. "
" The counter staff were very friendly and quickly sorted out the paperwork. The car though was a very tatty, basic 2016 Kia Ceed with damage to the front and rear. I would have asked for a tidier car but we were already 3 hours late and still had to drive from Paphos to Protarsas in the late evening. "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by SIMON - 07 October 2023
" As above "
" The car was the worst we have ever had in nearly 20 years! Check in staff were patronising and unhelpful. When I asked was it a nice car she laughed and said no!! "
Value for Money: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by JOCELIN - 05 October 2023
" Simple pickup very friendly staff both at desk and in car area would use again "
" Extremely pleased as linked with sixt who supplied a vw up which was in great condition and very economical for our trips "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KEVAN - 03 October 2023
" Very quick and smooth service. Would definitely use again. "
" Very quick and smooth service. Would definitely use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by DONALD - 03 October 2023
" Hire pick up and return went very smoothly, staff were pleasant and efficient on both occasions and the car was clean and in good condition. "
" Hire pick up and return went very smoothly, staff were pleasant and efficient on both occasions and the car was clean and in good condition. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by TRACY - 29 September 2023
" Great service and friendly staff "
" We were late collecting the car due to delayed flight, arrived at 22.50 but the service was excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by NICKOLAS - 28 September 2023
" Nice new car, friendly staff "
" All went well. Only one comment: Upon arrival at Paphos Airport it took us 45 minutes to collect our car due to a very long queue "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PAUL - 28 September 2023
" The car check in process highlighted 8 items of damage to the car. But after the car had been handed over and the check in person gone. We found that every panel on the car had damage in many places. "
" The car check in process highlighted 8 items of damage to the car. But after the car had been handed over and the check in person gone. We found that every panel on the car had damage in many places. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by LISA - 28 September 2023
" Speedy and efficient. "
" All went as anticipated. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by JOSEPH - 27 September 2023
" Would recommend and good value for money. "
" Polite and helpful staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 27 September 2023
" Simple to book, good prices. "
" The Kia estate was a great size for the four of us, but very under powered for the hills of Cyprus. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by MICHAEL - 26 September 2023
" Overall experience was fairly good. "
" Picking up the car was a slight delay, as it took the staff 10 minutes to find the car. After leaving the car park we found a sticky drink had been spilt in the cup holders and in the power socket, which had blown the fuse so we could not use the Sat Nav. I replaced the fuse myself as this was easier and quicker than trying to get it sorted out with Sixt. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by CAROL - 25 September 2023
" Easy to navigate options "
" Excellent, efficient service as always "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by EUNICE - 22 September 2023
" The young gentleman who were in sixt car booth in carpark were extremely Helpful and very professional (a credit to there employers) "
" All staff very helpful, from lady I collected car from too young ladies who I returned the car too. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOY - 22 September 2023
" Efficient and professional "
" Always good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEVEN - 21 September 2023
" The car was older than I expected from previous experience with 34,000+km on the clock. No GPS despite having paid for it. "
" The speed of pick-up and drop-off was very good. On booking with AutoEurope I added GPS to the booking at extra cost. At pick-up I mentioned this and was told the car did not have GPS and was handed a Garmin kit. The charge connector for this did not match those available in the Kia Ceed. So I was left without GPS for my trip although I paid for it. It meant I had to drive at night to my booked villa without any map. My overall score re Europcar reflects this. I always use AutoEurope and have used Europcar several times through this. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by ASHLEY - 18 September 2023
" very easy to use "
" very easy company to deal with "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by MELANIE - 17 September 2023
" The cost was very competitive and I paid for the additional cover so that the excess was covered, however, the car hire company had no idea what had been booked and said if I wanted additional cover I should pay an additional 80 Euros. I took the additional cover at the time of booking and therefore relied on the Auto aureole agreement. No damage was done to the car so it was not an iissue but I have concerns how the process will have been dealt with should any damage have been done to the car. The excess of 1000 euros was charged to my car at the time of pick up because I did not take the additional cover offered by the car co locally, some people may not want this or have the means to do This. "
" The car was in good condition but it had very little power and I had to keep changing the gears. "
Value for Money: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by MARK - 17 September 2023
" Good "
" Good "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by NEVILLE - 15 September 2023
" See above "
" The service was very efficient both collecting and drop off and it is very convenient picking up at the airport. The car could have been better, I did mention to the staff when we dropped off the car that it was not running properly and was cutting out. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ANDREW - 14 September 2023
" We were supposed to be getting a Ford Focus or similar. When we got there we were offered a Toyota Aqua which was tiny and couldn't fit our cases and the 4 passengers. After long discussions about how the car wasn't suitable for what we needed and is in no way a similar car to a Ford Focus, we were then offered a Volkswagon Golf, which again is in no way a similar size to a Focus. This car was also a struggle to fit the cases and passengers and my kids were really struggling to fit in the 2 remaining back seats because we had to put one down to fit the cases. Then we were told they actually do not ever have any Ford Focus's in stock. We were told if we wanted something a little bigger we would have to pay more money, which I wasn't willing to do as we had already paid a lot of money for a suitable car but then offered unsuitable cars. Lady at the Sixt desk was nice, the guy who was dealing with us at the car was very patronising and dismissive. Ended up having to take the Golf, which was an older car and much, much smaller than what we had booked. We were very disappointed with the overall service and felt like we had been ripped off to be honest. Wouldn't use again and I am also thinking of mentioning it on trust pilot to save other people having the same disappointing start to their holiday. "
" We were supposed to be getting a Ford Focus or similar. When we got there we were offered a Toyota Aqua which was tiny and couldn't fit our cases and the 4 passengers. After long discussions about how the car wasn't suitable for what we needed and is in no way a similar car to a Ford Focus, we were then offered a Volkswagon Golf, which again is in no way a similar size to a Focus. This car was also a struggle to fit the cases and passengers and my kids were really struggling to fit in the 2 remaining back seats because we had to put one down to fit the cases. Then we were told they actually do not ever have any Ford Focus's in stock. We were told if we wanted something a little bigger we would have to pay more money, which I wasn't willing to do as we had already paid a lot of money for a suitable car but then offered unsuitable cars. Lady at the Sixt desk was nice, the guy who was dealing with us at the car was very patronising and dismissive. Ended up having to take the Golf, which was an older car and much, much smaller than what we had booked. We were very disappointed with the overall service and felt like we had been ripped off to be honest. Wouldn't use again and I am also thinking of mentioning it on trust pilot to save other people having the same disappointing start to their holiday. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by AMANDA - 14 September 2023
" You've always been great, but on the La at hire you hadn't made me aware of some changes by Europe car. And still haven't managed to contact cycar to start processing my refund. "
" Neither you or I have beeen able to get in contact with them since the delays on August 28. I did not show for this hire "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by SAMANTHA - 13 September 2023
" Please see above. Ease of booking and staff were very good but vehicle was not "
" Staff service was good, so too efficiency of collecting and dropping off HOWEVER the vehicle itself was of very poor condition, with over 135000km on the clock the car was tired tatty and I would query how regularly it was maintained. It was very disappointing when you consider the money spent hiring it. "
Value for Money: 3 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 2
PAPHOS, CY - Reviewed by MICHAEL - 10 September 2023
" Just great service and great value "
" Great service all rpund "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JONATHAN - 08 September 2023
" Being charged another 156 euros after already paying for the extra insurance, was an absolute rip off. Auto Europe were no help at all, sixt were the ones who we had to pay more too and deal with the whole time. "
" I paid for the extra insurance, but because I didnt know my pin number for the credit card, Sixt charged me an extra 156 euros, which waa scandalous. Then the first car got a flat tyre after a few days, so we had to change the car. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by MARK - 08 September 2023
" Poor reception staff on counter female - no arial- so no radio ! Even when asked ! No cigarette lighter ! Surely these should be the car that you have paid for ! "
" Counter staff female abrupt attempting to sell upgraded informing me the hire car chosen would be too small- I drive exactly the same car in UK . Poor customer engagement! Letting you down ! "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by DYLAN - 06 September 2023
" As said I have had plenty of cars and usually they are spot on. I just think this one was a bit tired and past it "
" The condition of the car was not the best. Holes in the bumper, panels different coloured where they have been replaced. Etc. I believe the car 7 years old. I have had plenty of cars from you, but this was the worst. Also I wish Paphos airport would make the drop off in the 1st car park, instead of having to wait for taxis and others dropping people off at the entrance and we are added to the queue just to get through to drop off car. Surly they don't want us adding to congestion? "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 3 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by ILICCO - 04 September 2023
" Pickup and drop off were great / the quality of the car and the telephone support while in Cyprus was poor. "
" The air conditioning was broken, the volume control on the radio was broken, the glove box compartment was broken, I am expecting a refund and require someone from AutoEurope to call back. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by ALEX - 02 September 2023
" Easy process and all details explained clearly. Will be back again in th near future. "
" Same great service we have used a number of times. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NICHOLAS - 01 September 2023
" Easy to use. Excellent choice of quality providers. "
" Excellent service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PETER - 31 August 2023
" Very easy experience , car wasn't the newest but it was good value for money and mechanically sound. "
" Very easy experience , car wasn't the newest but it was good value for money and mechanically sound. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by DAWN - 29 August 2023
" Won't go anywhere else from now on. Great service "
" Fantastic as usual "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ROBERT - 29 August 2023
" All good "
" All went well "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KIM - 27 August 2023
" Very good service "
" Smoothe, efficient, quick, stress free "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PARVIZ - 26 August 2023
" Very smooth process at the airport to pick up and return. "
" Very good experience. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by TERRY - 20 August 2023
" Good experience "
" Good experience nice car done the job "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 15 August 2023
" Having hired cars all over the world, I would put this at the best and easiest experience I have ever had in hiring a car. Very efficient at desk and car collection point. "
" Very helpful staff at desk and at car collection point. Extremely efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARIANNE - 14 August 2023
" Swift collection and drop off. Thank you would use Sixt again. "
" Great service and car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHARALAMBOS - 13 August 2023
" Auto europe is accountable for how the car companies that it mediates behave. "
" Keys got locked in the car. Rung the emergency number of the company. Was told that it is impossible for the keys to get locked in the car, but I had to ring and arrange someone to come and unlock it and pay 120 euros. When I said I was not happy and wanted to escalate was told to email the company and someone would look at the email 2 days later! "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by NIGEL - 12 August 2023
" Apart from above I was more than pleased especially as the van was at the airport terminal, or ie no shuttle bus. "
" The staff were brilliant at the car park pick up and drop off was simple and uncomplicated, the van had had a hard life but was perfectly serviceable. Staff in the airport were helpful, but as I thought I had paid up front for everything I felt a little deceived when asked to make a payment/decision about breakdown/call out cover. Otherwise it was all good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by PHIL - 12 August 2023
" Very poor overall. "
" First car I was given was not roadworthy. There was a problem with the car steaming up, just wouldn't clear, went to open the drivers window and it stuck down, the button was broken. Plus the overall condition of the car was dreadful. Dangerous. I had to make 4 very long phone calls for sixt to agree to change car, but I had to drive back to the airport, only to give me exactly the same car in marginally better condition. "
Value for Money: 2 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by ALEXANDER - 12 August 2023
" All fine. Car a bit old/knackered but fine. "
" Ok. Easy enough website. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by ANDREW - 10 August 2023
" As Always very good 10 out of 10 "
" Great stuff and service as always "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANNETTE - 06 August 2023
" . "
" The car is booked with you, Auto Europe UK. However, when you arrive you have no signs to indicate which counter we should go to.. After ten minutes of asking around and following a 4 hour plus flight, we got directed to the SIXT counter, who after 15 minutes finally agreed that we were at the right place. Apart from this everything else was ok. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARK - 05 August 2023
" If the cars were newer it would be all 10s "
" Good service , competitive price . Car just a bit dated . "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by TREVOR - 03 August 2023
" Same as above everyone was helpful, polite and informative "
" Easy to find at the airport, the staff at reception were really helpful and informative. Gave excellent instructions, the car was clean and perfect for what we wanted. The staff at pick up and drop off were good, polite and helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KEVIN - 01 August 2023
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDRIANA - 01 August 2023
" Please see my comments above - absolute rip-off and daylight robbery. I will never go to Cyprus again. "
" I picked the car up in the dark with 2 young children and after a long flight. The member of staff went through the many many scratches on the very damaged vehicle and I just signed off as I wanted to get away. On my return they accused me of causing another scratch, which I absolutely did not, and then charged me over 170 euros and as I had a flight to catch and they had over 1,000 euro deposit, there was nothing I could do. Absolute crooks and thieves. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by PETER - 31 July 2023
" I don't understand how this differs from cycahire, so I can't answer "
" It started badly. I had no idea which desk to go to. You need to make it a LOT more prominent on the emails. It was only in one of the emails that I needed to go to the Sixt desk. That was stressful with 3 tired kids with me. Also the queues at the desk need to be managed. 2 people cut in front of me. Then the man at the desk was incredibly slow and was over-aggressive in his sale of insurance. Once I got the car it was good, although I drove off without the headlights on and I couldn't get it to reverse. There was no indication that the stick needed to be pushed downwards to use reverse. A better introduction to the care should have covered this. "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SOPHIE - 31 July 2023
" Easy and straightforward. Friendly staff. "
" Easy and straightforward. Friendly staff. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GRANT - 30 July 2023
" I've hired many times in Cyprus & the cost of a single day, one way hire is expensive enough without getting ripped off on fuel "
" The car was supposed to be full on collection but just after driving off from Paphos airport, the indication never reached full. Miles to refill read 575, yet displayed 645 when I refuelled - not impressed. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by GABRIEL - 27 July 2023
" Great service. "
" Great customer service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 27 July 2023
" Always find best prices for cars, shopping around, if do find cheaper no problems cancelling "
" Always booknwith them when going to cyprus. Airport pick up desk in arrival area, staff excellent on front desk, friendly and helpful, pick up car location 2 mins walk from desk. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by PETER - 26 July 2023
" Helpful when we had a puncture! "
" Pick up was slow - too many customers for the number of counter staff. Otherwise good. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by DAMIEN - 23 July 2023
" All ok but no mention of additional fuel cost "
" Car was old and issues inside and out but o my visible in the day light. Also had engine management problems and had to sort another car out from Europcar but lost time on holiday to sort. Plus didn't like the fact the charge for a full tank was excessive prices in comparison to fuel price. Feel issues bad should have a partial discount "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 2
PAPHOS, CY - Reviewed by MARTIN - 22 July 2023
" Don't rent an automatic car, they are far more expensive than a manual drive and are in my experience RUBBISH!!!! "
" the agents at the service desk and at the pick up point were very friendly and efficient. when I made my online booking the car advertised was a Kia Rio Automatic. what I actually got was a Toyota Vitz which was without a doubt the worst car that I have ever had the misfortune to drive. with 4 adults in the car it was not possible to even overtake farm tractors. My 1st car a used Austin J40 a christmas present in 1960 was definitely more comfortable and certainly more powerful!!!!!! "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by ANNA - 22 July 2023
" As above, probably wouldn't hire from you again. "
" Counter staff were lovely, as were staff at car kiosk. The car however was very poor. Very old and high mileage, parcel shelf in boot did not lift up. Electrics very bad, headlights went off when i used the indicator, very dangerous at night. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by STEPHEN - 22 July 2023
" Well done Auto Europe "
" Very smooth process at Paphos airport very little waiting time for both pick up and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by WALTER - 21 July 2023
" Thankfully I was in a position to pay the upgrade but my brother opted not to and had to squeeze 5 people and 5 cases into a golf, we only had to put 1 case in the back seat "
" Car we booked ( Skoda Octavia ) was not available so were offered an upgrade to a Kadjar for an extra £175 euros or take a smaller car for same price (golf) "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by JAMES - 19 July 2023
" Overall a smooth and easy process. "
" v smooth and easy process. Friendly staff. Cars well located next to airport. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ZIV - 18 July 2023
" Don't like "
" I bring the at night you charge me 44€ "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 1 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JIMMY - 17 July 2023
" Paid xtra for insurance but rental company tried to get me to pay more "
" The car hire experience ran very smoothly "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by PAUL - 17 July 2023
" The website is easy to negotiate and clear as to what you were getting regarding cover and any extras included. Competitively priced. "
" Pick up quick and efficient. Car was 6 years old and quite a few marks and dents to sills although overall the car still looked in good condition - just would like something newer. Spare tire wasn't fully inflated and had to get it changed before I left. Staff handing over the car to me were helpful and polite. Likewise when returning the car the staff were friendly and efficient. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by MARK - 15 July 2023
" The only real criticism is the cars AC did not work correctly and needed recharging. When we left it was 37 Deg within the car with little to no AC. That should be a check as without AC its unbearable. I did mention this on drop off "
" The only real criticism is the cars AC did not work correctly and needed recharging. When we left it was 37 Deg within the car with little to no AC. That should be a check as without AC its unbearable. I did mention this on drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by SEAMUS - 14 July 2023
" Will book again with Europcar "
" Very easy to pick up and drop off car, staff very efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NICOLA - 14 July 2023
" See comments above. In my view I should be issued with an apology and part refund for the inconvenience I was put to and the uneccessary risk I was exposed to. "
" Everything went well until I was shown my hire car. It had a huge dent in the front nearside steel wheel rim. I pointed this out to staff member who told me it was fine. I questioned this as it appeared to me that there was no way the tyre could seal onto the wheel properly. He assured me it would be fine. I accepted the car reluctantly after checking there was a spare wheel in the boot. I drove away from the airport and immediately noticed the steering pulled severely to the left then after about 2km the tyre pressure warning light came on the dashboard with the words tyre deflating! I turned around and took the car back told the same staff member I wasn't prepared to drive it as it was clearly unsafe and he shouldn't have allowed it out in the first place, having clearly had a large recent impact on the front wheel. I was then given an alternative car which turned out to be very old but at least seemed road worthy. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by SATISH - 14 July 2023
" simple and easy and great value for money "
" simple and easy and great value for money "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by WILLIAM - 09 July 2023
" Went well "
" External tatty "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by DAVID - 06 July 2023
" Nothing further to add "
" Excellent, really good service and car. Busy at reception so took a while to sort the paperwork. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by TERENCE - 05 July 2023
" Excellent, car was easy to pick up, car was as advertised, clean tidy and in good condition. Staff were friendly and helpful at pick up and drop off. Great experience "
" Very efficient pick up , would recommend. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by TERRY - 03 July 2023
" Good service "
" Easy collection and return "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GEORGE - 01 July 2023
" Website easy to navigate and prices competitive. Would use again. "
" Staff at airport desk and vehciel collection/drop off point were professional and friendly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ROBERT - 30 June 2023
" Professional but simple. "
" Easy pick up and drop off, pleasant staff. Will use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 30 June 2023
" Everything smooth from pick up to drop off and on site pick up and drop off is important to me "
" The counter staff in Cyprus paphos airport are a credit to Eoropcar, always friendly, helpful efficient and knowledgeable. Thank you "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by DEREK - 30 June 2023
" Good customer service. hassle free pick up and return "
" Very positive. Flight delayed informed hire desk staff were very helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by VIKTORS - 30 June 2023
" I love that auto Europe cover the majority of the insurance excess. It is s great relief knowing that you will not be hit with a major excess expense through no fault if your own should the worst happen. "
" Alexandra was excellent - a professional and personalised service. She suggested a more convenient drop off location and gave many helpful tips on local practices and on rental car procedures. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STUART - 29 June 2023
" Very pleased and will be using the company next year "
" Very affishant and professional "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHANIE - 26 June 2023
" In the future I would use other rental companies that I have used before as I know I have experience a higher standard in customer service and very helpful at the rental desks in Pathos! This experience has put me off going through a third party provider for a rental car. "
" Arrived at Pathos in the evening around 8.00pm on the 31/05/2023. I approached the Sixt rental desk and started the process of collecting my pre-booked car through Auto Europe. The woman on the desk asked for a credit card for the main driver, I explained that as the main driver I did not have a credit card in my name only my debit card but my partner had their credit card with them and asked could we use this to hold the damages payment of 1000 euros. I was told very rudely and abruptly by her that I needed the credit card in my name as I was the maid driver and that a charge of £80 would be taken from my bank account to use this as the hold up to 250 euros. I explained that when booking through Auto Europe via the internet during the booking stages it did not state that the main driver needed a credit card or that charges would occur if debit cards are used. This information is stated once you fully complete you booking, payment is taken and this is stated during the last step when you receive you emailed booking confirmation. The clerk at Sixt was very unhelpful and rude towards me and my family which is very frustrating. I explained that I had rented cars before a Pathos yearly and that other car rental companies have taken credit cards from my partner before without any problems or additional charges. With reluctance I was made to pay the £80 to Sixt otherwise they would not allow me to collect the rental car. Very negative experience! Since returning back to the UK I have double checked the Auto Europ website and nowhere does it state that the main driver must have a credit card it states: WHY BOOK WITH US No Credit Card Fees No Cancellation Fees up to 48h before pick-up No Amendment Fees up to 48h before pick-up 24,000 Pickup Locations Worldwide Customer Service Available 7 Days a Week on +441233225114 Car Hire Since 1954 Best Price Guarantee "
Value for Money: 4 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by STEPHEN - 26 June 2023
" See above "
" Didn't get requested for extra drivers license even though we had booked it. Confusion regarding extra insurance which was offered to us at collection, we thought we had already purchased extra insurance. Otherwise efficient, friendly service and staff. No problems with the car. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHRIS - 26 June 2023
" staff lovely but very poor quality car and expensive "
" Sadly car hire in Cyprus has become a complete rip off, whilst the staff in the collection booth were smashing the price of the car and the age and condition of the car was poor, i visit Cyprus at least 5 times a year hiring a car on each visit, there is absolutely no loyalty offered by any of the car rental companies so have to do a complete comparison search every visit "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by MICHAEL - 25 June 2023
" a few weeks after booking i found a quote on autoeurope cheaper with better coverage but couldnt cancel or change as would work out even more expensive. my booking included reimbursement of any excess to be paid, europcar offered no excess fee which gave me better peace of mind. receiving confirmation which included a link to pre fill driver details on europcar website to save time when collection vehicle, the link didnt work and europcar website couldnt find my booking. i emailed autoeurope and was told the link only works if you book direct with europcar. whats the point of having the link and prompting me if it doesnt work and save me time. next time i think i will book direct "
" i found a quote on the same site cheaper with better coverage, couldnt cancel or change "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ALAN - 25 June 2023
" Overall very good, more attention needed on mechanical rather than trying to make extra money on damage to bodywork. "
" All good except the clutch/ gearbox needs attention and the air con working at 50% capacity "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by ANTHONY - 24 June 2023
" Very good quick service "
" Very good quick service "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by GRAHAM - 24 June 2023
" No signage to even tell you where this car hire company is ! car was damaged all over and stunk of cannabis on collection . "
" No signage to even tell you where this car hire company is ! car was damaged all over and stunk of cannabis on collection . "
Value for Money: 4 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 2
PAPHOS, CY - Reviewed by MARTIN - 23 June 2023
" 5***** "
" 5**** "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ELROY - 22 June 2023
" I felt that when I returned the first car due to the air conditioning not working the gentleman i returned it to was very obnoxious and condescending as he wanted me to fill the car up with petrol. If I was given a perfectly good working car then I would have returned it filled up like I did when I returned the second car. I had to take time out of my holiday (2 hours) to return the car. "
" The first car the air conditioning did not work properly but I only noticed on the second day due to picking the car up in the evening. The second car apart from a few scratches it was ok "
Value for Money: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by ANDREW - 19 June 2023
" All great "
" Lovely people and . Friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PETER - 13 June 2023
" No problems "
" Staff good "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by MARK - 13 June 2023
" As above. "
" Hi Everything was fine with the rental car from Europcar and dropped the keys at the hotel reception at the end of the rental as agreed but have had no communication since that the car has been collected and the holding deposit cancelled. Thanks Mark "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALEXANDRA - 12 June 2023
" Good car and easy pick-up and return "
" Very polite staff at the airport - no problems with the return either. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DARREN - 10 June 2023
" Easy and efficient booking service. Great value for money "
" Friendly and polite staff. Very experienced and a pleasure to meet and deal with "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by LOUISE - 05 June 2023
" Car was incredibly old. "
" Car was very very old and not what I would call medium size. "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 2
PAPHOS, CY - Reviewed by FRANCIS - 05 June 2023
" The Auto Europe experience was as good as usual. "
" All good, except that the car was quite old. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by WENDY - 05 June 2023
" Old car, terrible service, fraudulent practices concerning pre-existing car condition with no contractual record of it provided to customer! I will go on trustpilot to broadcast this problem! "
" Long queue, car inspection showed much damage and 2/3 full fuel tank. Service staff refused to provide paper damage report and no promised email record arrived. I expect lots of fraudulent post-return charges "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by DAWN - 04 June 2023
" Will definitely use again "
" Very friendly staff and quick service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KERRY - 03 June 2023
" Pleased with car hire, very easy to collect, friendly staff "
" Lovely clean vehicle, ease to pick up and drop off. Front tyre tread was very low though "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by DAVID - 03 June 2023
" Car was brand new, struggled with some of the roads but its a small car for an automatic, collection was smooth as was drop off. No issues. "
" A little disappointed to have to pay for a full tank of fuel on collection, however this was refunded very quickly after the return. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 03 June 2023
" Staff very efficient making pick up and drop off very smooth "
" Excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANTHONY - 02 June 2023
" Having rented in Lanzarote with full insurance cover was dissapointed to have to have 1000 euro block because Sixt did not recongnise Auto Europe full damage waiver insurance. "
" Car supplied not model quoted, Kia supplied instead of Skoda. Clutch on car bite point jut off the gloor. Had to be careful not to clunk gear change. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by JEFFREY - 01 June 2023
" Arriving late at night it would have been helpful to have instructions on location of basic controls- eg in the dark I couldn't find the switch for the lights "
" Easy communication "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by JOHN - 31 May 2023
" The car hire process was good but didn't think they should have given us a damaged vehicle "
" The car had a broken back light .. which I didn't think was good to rent it out like that "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by DAVID - 31 May 2023
" Good apart from the battery failure again. "
" For the 2nd year running using Sixt the company you used we had a car with them where the battery failed and we had to call them out to replace it. Sixt to be fair where prompt at responding but disappointing that the car was substandard again. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by DAVID - 29 May 2023
" The actual car was through Sixt. Service at counter and pick up/drop off was faultless. Only slight grumble was the car which had relatively high mileage and was a bit under powered. "
" The actual car was through Sixt. Service at counter and pick up/drop off was faultless. Only slight grumble was the car which had relatively high mileage and was a bit under powered. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by DAVID - 28 May 2023
" Ok. "
" Disappointing the car had to be returned by 6pm. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by ROBIN - 25 May 2023
" . "
" GREAT SERVICE AND VERY COMPETITIVE PRICING "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GEORGE - 25 May 2023
" Its a lottery as you never know which company is going to supply your car until you have booked and paid. Luckily Sixt were excellent "
" Rates more expensive than previous years but service from Sixt was excellent "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARTIN - 20 May 2023
" See above comments "
" I have already sent my comments, however you keep sending me e-mails for feedback. What I said previously is that in my opinion the lower end budget cars are definitely in need of a change. The car we had the handbrake was defective would definitely not hold on an slight incline and a/c kept cutting out these were reported to returns desk. One other thing is please stop using cockpit shine on dashboard as it reflects onto front screen. We have used Europe car for many years, however we are now thinking of giving Elephant a go just outside Airport. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by DIANE - 19 May 2023
" No issues, would definately book with AutoEurope in the future. "
" Everything went according to plan. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NIGEL - 19 May 2023
" No fuss great service "
" Always good efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by VICKY - 16 May 2023
" Would happily use again. "
" The staff were friendly and efficient and helpful, fully explaining what we needed to know. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by HELDER - 15 May 2023
" Only have good things to say in regards to the car rental did not have a single bad thing to say. PS maybe the car being named Vitz and not yaris as per all other european countries. "
" Very efficient team got me the car in no time, very friendly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 12 May 2023
" Very easy to manage, great communication, top quality cars, perfect service "
" Never had such a quick and easy pickup and drop off in my life - and I've travelled a lot. Thank you! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by LEE - 11 May 2023
" It was very straightforward. And the guy I dropped off the car in the car park was very friendly and helpful picking up the car and dropping it off "
" It was good, the only thing was they wanted to hold €1000 security deposit off my credit card which was fine but when I booked it it said it was going to be €900 as it said in my voucher. It wasn't a problem for me but it might be for someone else "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KENDALL - 09 May 2023
" Not happy "
" A/c not working .had to pay extra 8oeuros to get car over all not satisfied "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by CARLA - 08 May 2023
" N/a "
" Old car 8yr old but did get us to where we needed to be "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by ALEX - 07 May 2023
" Great service - will is again. Highly recommended. "
" Very helpful service when comparing hire companies at Paphos airport. Simply and easy to use. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KEVIN - 01 May 2023
" Good value for money and quick, fuss-free service "
" Fast service and the desk is conveniently situated in Arrivals. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MICHAEL - 01 May 2023
" See Box 3 "
" I returned the car in better condition than I received it. They have now sent a pdf doc with pics of damage on it. NO EXPLANATION whatsoever and they expect me to sign it. I'm sure that I'm about to be ripped off by these people. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by GRAHAM - 27 April 2023
" Very Good "
" All Service at Phapos Airport Very Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CARL - 26 April 2023
" Easy transaction, everything worked well. "
" Basically, very good, car could have been a bit cleaner inside but wasn't bad "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by GARY - 25 April 2023
" Its was sixt car hire!! and because it was booked through auto Europe it would seem they save the good cars for the people who book direct with sixt "
" The car was a real old banger, it did the job, but had seen better days, think they give these cars out to people who don't book direct with sixt. They also try big time to upsell you a bigger car and extra insurance annoying!!! "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by DAVID - 24 April 2023
" We usually book through Auto Europe - just won't book Europcar again "
" The car was in a terrible condition - outside and in. The gear box was knackered. Upgrading insurance was completely pointless as the car was so damaged in every location. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by PHILIP - 06 April 2023
" Perhaps due to the very good rates the extra insurance is what helps their margins but this causes long delays in seeing customers , also why is everything still on paper and long winded , unlike the collection and drop off which is all done with no fuss and on PDA handsets "
" When arriving at kiosk was met with a wait of 45 mins , this was mainly due to the 3 staff using the usual selling tactics of the extra insurance "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by COLIN - 06 April 2023
" We have used before and satisfied with the service provided "
" Always check out prices and most competitive. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 06 April 2023
" Great simple service at good value "
" Really efficient, just had wait for quite a while at the airport reception to fill in the forms to pick up the car "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARK - 06 April 2023
" .. "
" For the second time running, the tank of fuel showed 'full' but before I arrived at Pissouri from Paphos Airport (15km), it has dropped by one bar (ie 1/8). When I re-fuelled, I drove a return journey from Pissouri to Paphos, also to Limassol and the tank was still showing full. You are not selling cars with a full tank of fuel. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by PAUL - 03 April 2023
" Smooth and stress free with a great price. "
" Smooth and stress free. The condition report prior and post rental were emailed to me so there were no concerns about condition of the vehicle "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PHILIP - 02 April 2023
" Very disappointed took out full cover to avoid this problem the price for incident plucked out of the air "
" On returning the car it had been hit in the hotel car park small chip in the spoiler told I had to pay 175 euros and claim of my insurance explain I took out full cover to avoid any problems ,not there problem had to pay there then "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by AJAY KUMAR - 30 March 2023
" Problem is the lady at the desk mentioned that the addl. insurance protection cover that we bout through AutoEurope had no meaning as it would take them and us ages to get any claims in case of any hardships... We had to pay SIXT addl. amount to buy protection cover from SIXT directly over and above the full protection cover we had with AutoEurope. "
" Problem is the lady at the desk mentioned that the addl. insurance protection cover that we bout through AutoEurope had no meaning as it would take them and us ages to get any claims in case of any hardships... We had to pay SIXT addl. amount to buy protection cover from SIXT directly over and above the full protection cover we had with AutoEurope. "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SIMON - 29 March 2023
" Staff all okay, reception was empty on arrival, I asked at other hire desks did they know where the staff were but just got shrugs. After 5 minutes 2 people appeared from the rear door. The airport is noisy and speaking very quickly was difficult to hear, I totally respect the lady wasn't speaking her first language, but as a manager of international teams I often remind my staff to slow down their speech so other can more easily understand accents. The car collection was equally rushed, but I was shocked by to poor state of the car, please see details in section 3. "
" This car had damage just about everywhere all around the bodywork, 2 tyres were close to their wear bar, there was blood on the headlining, stains on the rear seats. Based on this experience I would never hire a Sixt car again! This car had 71,000 on the clock, it was tired and should not be out as a premium car hire, I didn't book Budget Car Hire "
Value for Money: 3 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by THOMAS - 23 March 2023
" Very good overall. "
" Overall very good. Condition of vehicle excellent save for damaged plastic wheel trims. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by SAAD - 22 March 2023
" Nothing specific to add "
" The condition of the car was at best average "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by JUDITH - 22 March 2023
" Good service. Speedy and efficient "
" Excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ERIC KARL - 21 March 2023
" Simple and easy "
" Good value "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by HOWARD - 19 March 2023
" . "
" . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MICHAEL - 18 March 2023
" Everything was good. "
" Everything was spot on. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by FRANKEY - 17 March 2023
" Quick and easy from start to finish "
" Quick and easy start to finish "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by PAUL - 13 March 2023
" a "
" a "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by JEANETTE - 07 March 2023
" As above regarding claiming on my insurance is proving difficult because of upload limits! Not giving me much confidence in booking again with your company. "
" For many years I've hired my car in cyprus with this company. This time I dropped the car back early to the airport to discover it had a flat tyre. I only drove the car to my house in cyprus and back to the airport a couple days later. I feel the tyre must have had a slow puncture but it has cost me €120. I've tried claim from my insurance but that is also proving difficult. I feel I might hire from another company the next time in cyprus as a woman traveling alone I feel the vehicles are not being checked properly before sending them out! "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 4 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by CHES - 07 March 2023
" Friendly staff a desk and "
" Only problem is that when I booked the car I get a quote. On arrival I was charged extra because of my age even though I I declare my age before I get a guote "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by STEPHEN - 01 March 2023
" Great rental experience "
" Efficient and polite- could not ask for more "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PAUL - 01 March 2023
" Everything was as expected "
" Very good customer service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PER - 27 February 2023
" Overall OK, but there is often an issue when collecting cars at Paphos Airport. "
" Mixed info and slow service at collection. "
Value for Money: 9 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by ADAM - 27 February 2023
" all very efficient, apart from the problem above "
" Unexpected charge appeared on my credit card statement, without receipt or explanation "
Value for Money: 2 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by IAN - 26 February 2023
" This reflects on you guys sadly ... where is the quality checks "
" Car was rubbish.. and not to Europcar standard . Clutch was knackered , boot lid kept falling on my head a boot struts gone , rear view mirror kept dropping down over any bump or speed hump. Huge scratches down the side, front and rear ended been repaired ... as a regular traveller and user of Europcar really unimpressed and lost my loyalty ...have raised with Europcar... not one response so far "
Value for Money: 2 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by KEVIN - 20 February 2023
" The car and hire were great. The insurance status is very confusing and worrying. I paid for the additional insurance when I booked the car. At the desk they were insisting that I should pay an additional insurance with them (Sixt) which was 85 euro. I refused, so they insisted that I paid 1000 euro deposit on my credit card. This was not clear when the booking was made. "
" The car and hire were great. The insurance status is very confusing and worrying. I paid for the additional insurance when I booked the car. At the desk they were insisting that I should pay an additional insurance with them (Sixt) which was 85 euro. I refused, so they insisted that I paid 1000 euro deposit on my credit card. This was not clear when the booking was made. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JONATHAN - 16 February 2023
" When I got to Paphos the guy on the desk wanted to sell me extra insurance cover. I took it but was annoyed with myself for paying you for extra cover that was unnecessary. "
" All good "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOHN - 15 February 2023
" Good, no hassle airport pickup using Sixt office/service "
" Wanted a cheap small car for short trips around Cyprus with A/C no frills and this car fitted the bill, not new but very clean and no problems. As most companies wanted extra fee for sat nav, so used mobile Google maps, unfortunately couldn`t prevent the older driver charges "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NEIL - 14 February 2023
" a "
" a "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREAS - 08 February 2023
" Easy to deal with and everything was clear and accurate. "
" Good, no fuss experience. Car was clean and in great condition. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by VERONICA - 01 February 2023
" Easy process "
" ? "
Value for Money: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 26 January 2023
" smooth hire will use again "
" easy hire, great staff at airport quick and easy pick up and return "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by WILLIAM - 15 January 2023
" I have used this company many time and have never been disappointed "
" Very friendly staff & they gave me an upgrade without any extra cost "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARK - 15 January 2023
" Very easy to book . "
" Very easy to book and use good suppliers "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by ASHLEY - 15 January 2023
" Easy to use website Great comparison Would like an APP "
" Car as described, very clean Easy pick up/drop off Staff helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEWART - 05 January 2023
" would use again "
" all good and speedy service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARCUS - 31 December 2022
" Easy to use, quick service "
" Good service, nice car, polite and courteous staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by TAOXIN - 23 December 2022
" Great experience. Will use the auto Europe again. "
" The process of booking was very easy. There was no problem at all with both picking up and dropping off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by FRANKEY - 09 December 2022
" Easy to use competitive prices "
" Great Service. Quick collection and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PAUL - 07 December 2022
" All good, staff very nice and easy to deal with. Thanks to them. "
" Car was OK bit old, but not a bad price. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by GARETH - 04 December 2022
" Overall a great experience. "
" Excellent car hire from pick up to drop off. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by KEVIN - 03 December 2022
" No probs at all. Got a slightly better car than expected. Very good. "
" Easy and relaxing "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 02 December 2022
" Very good friendly people "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PETER - 30 November 2022
" Staff very efficient and professional but the car was the poorest in recent memory. "
" The car had done over 88k km Gear box was difficult and shock absorbers poor. No parcel shelf so all shopping on view when parked. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by CHRISTAKIS - 29 November 2022
" I'm not satisfied. I will think in the future to rent a car from that company. Thanks "
" I had a bad experience. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by CHES - 27 November 2022
" Very disappointed as I had to pay extra because of my age at the desk. I agreed to proceed with the hire as I had declared my age and yet got penalised at the desk . "
" Very disappointed with with the price as I ve had extra 56 euros at the desk. When I agreed to proceed on line I had declared my age so will not use you again unless I have a refund . "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by KIMBERLEY - 26 November 2022
" Easy to book, but Europcar always give your clients the worst cars they have. The car was not worth what I paid. "
" The wait at the counter was too long. The car was old, the clutch was close to breaking point which made it hard to drive without stalling. The car was not worth what I paid. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by ANDREW - 23 November 2022
" Just perfect ,as it always is "
" Would certainly tell my friends "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHRISTIAN - 23 November 2022
" Booking process very easy. Happy with experience. "
" Pick up at the airport was a bit slow as there was a queue with only 2 staff on duty. They were efficient, however. Drop off was quick and efficient. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by STEPHEN - 22 November 2022
" Dealing with Auto Europe was ok but the car provided was not. "
" THESE COMMENTS RELATE TO SIXT, NOT CYCARHIRE I am not sure who Cycarhire are! We hired the car through Auto Europe and it was sublet through SIXT at Paphos. I assume it is SIXT you are referring to. Whichever, the car we were given was poor (see below); the handover and return was ok. Dealing with Auto Europe was ok but the car we were given by SIXT was poor, probably the worst we have hired in many locations over many years. It was old (approaching 50k miles) and in poor condition generally. The hatch was a liability because the hydraulic stays did not support its weight, so it fell. Some switches (e.g. drivers window) were unreliable. The gearbox had a very loose feel making gear selection difficult. The clutch needed replacement or at least adjustment (even pressing to the floor was sometimes insufficient resulting in crunched gear change). As far as we could see all the other cars in SIXT's lot were near new and in far better condition than ours. Very disappointing hire. The car didi the job but I had expected better. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by DAVID - 19 November 2022
" See above "
" Ridiculously expensive considering it was also an old car ! Passenger electric window not operating from drivers controls. Have hired from autoeurope many times in the past, but suspect that this could be the last time. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by DAVID - 16 November 2022
" Smooth process, vehicle fine but key very loose in key fob "
" Booking process very simple "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by STEPHEN - 16 November 2022
" Very friendly and efficient staff at Paphos airport "
" Excellent service from start to finish "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KEITH - 15 November 2022
" Easiest way to arrange hire car prior to travel. Always offer good prices. "
" Very efficient delivery, on time and explained clearly. Car was larger than expected which with the price of fuel is a concern although vehicle supplied was very economical. Car was a bit more scratched than would have expected although it was end of season. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by DAVID - 13 November 2022
" See above "
" Initial car was old and broke down within 24hrs Europcar rescued us within 15 mins. BRILLIANT SERVICE "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by NEIL - 11 November 2022
" Easy to use Web site and clear quotes. Voucher comprehensive "
" Friendly and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by IAN - 08 November 2022
" overall very good and easy to to do. "
" good but they dident e mail the pictures they took of car to us as they said they would apart from that excellent they offerd to pick car up themselves from hotel as well which was great.we did take our own photos of car and of full tank. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by HEATHER - 05 November 2022
" I travel to Cyprus often and always use this company. "
" Both pick up and drop off were easy. Car provided was fine as a run about but did not like steep hills. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by HAYLEY - 03 November 2022
" AutoEurope is an easy website to use with efficient sending of documents that allowed ease at the airport but not enough information is given regarding hidden costs - like the full tank of fuel "
" The car was in terrible condition, was covered in bumps and scrapes, the badge on the gearstick was fixed at an angle so you just guessed the gears. The car rarely went into reverse without a struggle, the front passenger door handle on the outside of the door would stick so one time the car door flew open whilst driving. We had a car seat installed and every so often it would cause a passenger seat belt alarm to go off. Also europcar charged me for a full tank of fuel which I didn't use however they will clearly charge the next person for a full fuel tank even though it's still over half full. Every day we wondered whether the car would just give up. I paid over £300 for this it was the biggest rip off we've ever experienced with a rental car "
Value for Money: 3 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by PAUL - 03 November 2022
" As above "
" It was a basic car and no issues "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KIMBERLEY - 30 October 2022
" It was ok "
" They wanted me to upgrade or my car would not be ready. I was given an old car and much too big for 1 person. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by ANDREW - 28 October 2022
" Help all the way lovely people "
" Very happy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DENISE - 28 October 2022
" Been using AE for years, giving me an enhanced feeling of security with all cover insurance and very competitive prices. "
" Effortlessly & straightforward "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by STEPHEN - 26 October 2022
" Fine "
" Fine "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ANDREAS - 25 October 2022
" Excellent service. "
" The staff couldn't be more helpful. We had an issue with one of the rear seat belts and they immediately swapped the car without any problems. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOSEPH - 25 October 2022
" The experience was good took my to europa car for the first time and he had no problems I'm aware of thanks "
" Been with you before experience was good just wish the price was a bit cheaper "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by GRAHAM - 24 October 2022
" In a word, seamless. I have hired many cars all around the world before and this process was by far the easiest. Not a thing I would suggest doing differently. Well done. First time I have used Auto Europe, I will be back for sure. "
" Superb. I have used Europcar many times before and the experience was just as I'd expect. I would actually say the lady at the counter was super friendly, very helpful too. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GRAEME - 24 October 2022
" Insurance is a little vague as to what is covered and not, don't think it is clearly stated when buying as an add on. "
" Car was a little beaten up but was reassured that this was normal for this time of year, however the car was more that 5 years old. It has had a hard life based on its condition. Probably the worst hire car I have driven but I suppose it matches the Cyprus roads staff at drop off were friendly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by ANTHONY - 23 October 2022
" Straightforward and problem free. "
" Good that it was on the airport site and no shuttle. Very short walk, quick pickup and very quick drop off. Just a bit disappointed that it was a rather old car and was not quite what I was expecting. It still went well though! "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ROBERT - 22 October 2022
" Very easy and good value "
" Excellent, although the car at the end of a season had scratches on every panel "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by FAROUK - 21 October 2022
" Very satisfied with Auto Europe, it was easy booking the car through them and to Sixt for the ease of pick-up & drop-off. "
" The car was in excellent condition, very clean and the collection process was very smooth. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALAN - 20 October 2022
" nothing to complain about "
" very easy in & out "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALISON - 19 October 2022
" As above. Car and drop off staff efficient and excellent in every way. "
" All excellent except that the lady on the counter tried to sell us a car with Air Conditioning for 5 Euros more per day as she said our car did not have it. Well it was lovely weather but not that hot so we said we would just open the windows and declined her offer. Needless to say the car actually had Air Conditioning! "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SIMON - 18 October 2022
" . "
" For almost £400 I expected more than a 2015 Kia Rio with broken air conditioning and a drivers door that didn't always close! We drove to the office and changed it for one with working A/C however every time it was locked the drivers rear window went down, the interior mirror fell off and the radio didn't work properly, all in all rubbish. I have been using Europecar for over 15 years and have to say never again if this is the requisite standard now. "
Value for Money: 4 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 2
PAPHOS, CY - Reviewed by ROSALIND - 17 October 2022
" Not very good at all "
" Didn't have the car I booked the equivalent car was a Kia Rio which is slightly smaller so had to up grade which cost me over £100 for a Kia ceed bit disappointed "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by ALEX - 14 October 2022
" Good service from start to finish. "
" Good service from start to finish. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 12 October 2022
" No issues "
" Older vehicle with many signs of wear and tear - radio and electric window controls didn't work - rattling noises. However vehicle did what we needed "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by GARY - 11 October 2022
" Should be clearer who you are getting the car of and the fuel policy "
" The issue I had was I booked a car that clearly stated full to full and I didn't want the extra insurance on pick up it was a europcar and the guy behind the desk insisted I had to pay for the fuel on trying to explain I had booked full to full he said if I didn't pay for the fuel he wouldn't let me have the car so had me by the nuts . The fuel was 53 euros which is impossible to get in the tank so felt ripped of then he tried to sell me the insurance for nearly twice the price on the web site . I thought I was renting from cyprusaptcar not europcar. The car itself was great the guys in car park spot on "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SIMON - 11 October 2022
" Very Good "
" Very Good Very Helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MICHAEL - 09 October 2022
" No concerns "
" All went well "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PAUL - 08 October 2022
" Pretty good "
" Ok "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by GILLIAN - 08 October 2022
" Poor customer service returning hire car 3 male lazy staff watching a woman struggling with cases "
" 3 male employee's stood and watched myself and my parents both 80 years old struggling with our cases out the car shocking service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SUSAN - 07 October 2022
" See above "
" The car manual was in Greek, which we could not read, therefore when a warning light came on we were unable to ascertain what it was for. Also car pedals had been cleaned in slippery substance therefore feet slipped on pedals. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANITA - 07 October 2022
" Helps find the cheapest to keep the costs down "
" Always use. Bit more expensive but worth it for the service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PETER - 06 October 2022
" See item 3 Blaming Europcar for this is wrong, we book through yourselves , if the hire car company operate a scam like this you should take responsibility. "
" I missed the fact that there was no frost symbol when booking. We were charged an additional 200EUR by Europcar to upgrade to a car in the same group but with A/C (this would have been £6 more had we booked it with you at the onset). This is completely unacceptable and clearly a scam. "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by TERENCE - 03 October 2022
" Poor "
" 5 year old car with over 70k kilometres on click and scratches all over it but not shown on inventory? Stakff at airport more interested in getting more money by stating the extra insurance taken out with you would not be recognised by them ? If so your description of the extra insurance which I paid for as extra would have not been used ? Sorry poor car and I thought the car was through your company and not a third party such as Sixt. "
Value for Money: 4 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by LESLIE - 03 October 2022
" Great service and a reasonable price "
" Great service with the vehicle being ready to drive away. On our return the handover to the company was also completed easily. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SIMON - 03 October 2022
" Sixt offered a typically professional service. I feel using a global brand is more likely to guarantee this and it did on this occasion. I worry that cars are damaged before hiring and that would be blamed on me but photos were taken and the process pretty thorough. "
" Everything was satisfactory other than some unnecessary pressure to take their excess insurance. Threats to having to pay the full amount for a claim otherwise may have unsettled some. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by JAMES - 01 October 2022
" A very easy process. A pleaseure to deal with. "
" The counter staff and vehicle collection and drop off staff were extremely helpful and pleasant. The whole experience was straightforward and and Cycarhire were a pleaseure to deal with. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 01 October 2022
" Poor quality car "
" Although the car functioned, it was of very poor quality. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by JARKKO - 01 October 2022
" When I contacted your customer service ref. the incorrect fuel issue, the service by your customer service agents was abysmal and they did not really understand what the issue was until I basically had the draw a picture for them until I got any assistance. I did eventually get an acceptable solution but why it had to take so many emails and change the tone to more aggressive before anyone cared to help?? "
" I booked full to full fuel however at check in Europcar clerk informed me that in Cyprrus the policy is full to empty, even if I pointed out that in my voucher I have full to full confirmed. The response was that as it is a confirmation by third party, it is not valid and I had to pay EUR81 for fuel. The chap giving the car and receiving the car was excellent though. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by TRACY - 30 September 2022
" All excellent apart from not having a manual car but given an automatic, not what I ordered "
" The overall experience was very good, however I ordered a manual car but was allocated an automatic which I don't like, after a while I picked a manual car which was cheaper but was very happy with it overall "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STACEY - 28 September 2022
" Really not happy and would like details of where to complain. "
" Ordered a Ford fiesta a few days before pickup. Received a Nissan Metro. This is not the same type of car and in my opinion was an inferior model. I feel like I have been ripped off having paid for a better car than I received. Apparently unable to locate any other vehicle for me than the Nissan. Would not have booked such a car. Other cars in the same category should be notified to customer pre booking. On top of that it was very old with £120k miles on the clock. Not what I expected for what I paid. "
Value for Money: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by OLIVER - 27 September 2022
" Everything was v good apart from the car, which is kind of important from a car rental company "
" Oldest and worst car I have had in 10 trips to Cyprus in 3 years. Worked ok but not what I expect from a leading hire company "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by CALVERN - 27 September 2022
" TOTALLY SHAFTED ON THE PETROL - paid £62.90 + £1.73 transaction fee, and returned the car full, filled up a shell garage next to paphos airport. Have just received a refund of JUST £36.71 and £1.01 transaction fee = THEFT "
" TOTALLY SHAFTED ON THE PETROL - paid £62.90 + £1.73 transaction fee, and returned the car full, filled up a shell garage next to paphos airport. Have just received a refund of JUST £36.71 and £1.01 transaction fee = THEFT "
Value for Money: 1 Efficiency of Counter Staff: 9 Expediency of Drop-off: 1 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALISON - 27 September 2022
" Easy to deal with. Would recommend. "
" A smooth process and quick refund of the fuel deposit. Prices are high - but that's not just Europcar, all car hire has gone up massively. It would be nice if the cars had a bit more power. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by MICHAEL - 26 September 2022
" I felt that the booking information was misleading "
" Despite having believed that I had taken out full insurance on booking, I had to pay another 132. Euros on arrival at the airport to reduce the excess amount. Also having booked an infant seat, I expected it to be ready on arrival when in fact I had to choose the seat myself from a limited selection as the Europcar staff had no idea of the differences between seats "
Value for Money: 2 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by DAVID - 26 September 2022
" OK but fuel policy not clear when booked "
" Car very clean staff very professional "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by SIMON - 25 September 2022
" The website is misleading. Users have to actively select 'air con' in the filters to include aircon in the lower price result. The only indication that the car selected doesn't have aircon is the absence of a 'snowflake' icon. Most casual users would have no idea to look for something that is missing in the results. Bad user experience design at best, a deliberately misleading con At worst. "
" No Aircon on the car- wanted an Extortionate 100euros to swap for one that had it! "
Value for Money: 1 Efficiency of Counter Staff: 4 Expediency of Drop-off: 6 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by STUART - 25 September 2022
" Very easy yo book , quick pick up and drop off nicoli was very helpful and professional, would definitely use again "
" Very easy to book quick pick up and drop off staff I dealt with was very helpful especially Nicoli very helpful and professional would book and recommend to any one "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JACQUELINE - 24 September 2022
" Good car for the price. The hard sell was an issue. It felt as if they were just after more money. Not helpful at all "
" The woman at the pick up counter tried to do a hard sell for insurance even though I said I had a good policy. She told me I had to bring the car back with an empty fuel tank but my voucher said it was full for full. The men at the pick up and drop off kiosk were great! "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 23 September 2022
" Easy simple car hire no dramas "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 23 September 2022
" Nice staff on the desk. "
" Given an upgrade ?because I payed for a week of additional excess insurance/no other small car available. Told that the car I'd hired initially didn't have AC??? "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by ANDREW - 22 September 2022
" Good service and good people very helpful Thanks mr Andrew EROTOKRITOS "
" Lovely canter staff Monica is happy and very helpful lovely lady I use Euro car Every time I go to Cyprus about 12 times a year I Recommend Euro car for me it the Best discount on insurance wood be nice "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 19 September 2022
" Overall ok, had better experience in the USA and Spain.. "
" Seems they give the oldest cars to Autoeurope customers. First car had problems.. 9-10 year old insignia. They replaced it with a Kia, better but still old , 80k+ mileage.. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by DENZIL - 17 September 2022
" Very good indeed. "
" Very prompt service, help with luggage at Bennington and end of hiring. Staff good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by OLIVER - 14 September 2022
" As above "
" Older vehicle with damage and worn components, aircon very weak and engine underpowered. 1 hour Q to collect vehicle "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by ANDREW - 09 September 2022
" Never again sh.. car and no help from staff I work for Airlines I well till then not to Yos you lost a good regular repeat man your car was "
" 7 year old car rubbish not fit for road and top money "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by MAROULLA - 08 September 2022
" Renting the car and returning the car was a pleasure as all the staff were very courteous. "
" Very professional. Explained everything clearly. Hassle free. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 04 September 2022
" Overall easy to pick up and return but car itself needed to be more updated for the cost of thecrental "
" Car was struggling uphill all trip it seemed old and under powered "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by SARAH - 03 September 2022
" Very good seevice "
" Excellent service and flexibility.. would definitely use again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by HUGH MARTIN - 03 September 2022
" No problems with any aspects of hiring the car and picking it up "
" It was quick and easy and painless "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARK - 01 September 2022
" No problems all ran very smoothly "
" Very efficient and prompt service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by STEWART - 30 August 2022
" Clean and efficient transaction "
" All very efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ELIZABETH CLAIRE - 29 August 2022
" Very disappointing when I booked a manual medium car and was given a small automatic car. I was told when I complained that this was the only car they had and had to have it. Highly unlikely I'll be booking with you again. I've never had a problem with other companies when I've booked hire cars. A refund would be a good idea. As we we were staying in a mountainous area and the car had no power to get up the steep hills very very poor car. Very disappointing and put a big shine off our holiday. My husband is disabled and needed the extra space. "
" When we collected the car in the early hours of the morning due to our flight late arriving we were told they only had a small car left and nothing else. I clearly booked and paid for a medium sized car. If I wanted a small car I would of booked one and would of been cheaper. Also, the car was an automatic, I clearly booked a manual car as I've never driven an automatic car in my life so to have a quick demo at 1am is not good at all. I was told that's all they had and nothing else, very disappointing. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by NATHAN - 28 August 2022
" Wasn't given all the correct information so had to pay extra when picked the car up. Also had to pay for a full tank off fuel when I collected the car which again wasn't told about and used less then half and still haven't received a refund for what wasn't used. "
" Wasn't given all the correct information so had to pay extra when picked the car up. Also had to pay for a full tank off fuel when I collected the car which again wasn't told about and used less then half and still haven't received a refund for what wasn't used. "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 5 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by JENNI - 28 August 2022
" Overall, excellent! "
" Much cheaper than booking directly with the hire car provider. The car we had was 6 years old though and the string that attached the parcel shelf to the car was broken so it was a bit annoying every time we had to use the boot. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by DUNCAN - 27 August 2022
" Low quality cars which are expensive "
" The car is was very basic and yet more expensive that previous years by £150. The car a many dents and marks on it, so overall expensive low quality "
Value for Money: 4 Efficiency of Counter Staff: 7 Expediency of Drop-off: 6 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by KAREN - 27 August 2022
" Highly likely to re use. "
" Friendly and polite staff. No problems. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOY - 22 August 2022
" Professional and efficient "
" Clean car ...friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MAXINE - 11 August 2022
" Would use Sixt everytime "
" Staff are exceptionally helpful to go out of their way to make sure you have the correct car and everything is ready for when u arrive even if it is 2.30am "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by HAYDEN - 10 August 2022
" Good value "
" All very easy, good car with easy fast collection. Simple drop off procedure at the airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PETER - 10 August 2022
" See above. "
" On returning the car 2 hours before departing flight the operative from Sixt inspected the vehicle. Before checking fuel/mileage or anything else he went straight to the nearside front, lay down on the ground and stated "there is damage to the underside of the valance". Being elderly and slightly in firmed there was no way I could confirm this so he took a picture on his phone. I could see no damage but he assured me a small amount of paint was missing (no structural damage) I explained that I had NO knowledge of any damage occurring during my 2 weeks rental.. Before the car could be signed off and my 1100 euros (blocked on my card) could be released I had to pay 178.50 euros. Of course this is not the cost of repair but a charge Sixt levy. Because the alleged damage is NOT visible when taking on the rental I would suggest that this practice is questionable. Furthermore when picking up the car the section on the insurance notes stating "damage to the underside is not covered" was HIGHLIGHTED in yellow at the desk. I suggest this practice at Paphos airport is questionable. Was the next person to take on the hire shown this damage? Did a repair actually take place for this very minor damage? I took out extra hire car insurance with Zurich before leaving UK, they are now prevaricating on paying out because of this (ie no bill for repair etc). NO i will not be taking out car hire with you or Sixt on my next trip to Cyprus which I do several times a year. "
Value for Money: 4 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 2
PAPHOS, CY - Reviewed by KATY - 08 August 2022
" Very good service on the two occasions we have used. "
" Used twice in 2 months now and both times have been very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by RICHARD - 07 August 2022
" Very straightforward and good value compared to other providers. "
" Very straightforward. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by RICHARD - 07 August 2022
" Good "
" Professional "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DEREK - 07 August 2022
" Picked up car at midnight. Counter staff more interested in selling insurance i did not need. Was told if unhappy with car would have to talk to Auto Europe. Had booked car 6 month in advance. "
" Old car. 80,000 km on clock. Front bumper loose. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by ANDREAS - 06 August 2022
" I recommend potential drivers read all the small print before deciding whether to hire. "
" The car was fine, however, some of the charges are unfair. I was deducted €20 for returning a car with 3/4 of fuel. Also, avoiding damage resulting from driving on untarmacked roads ican be difficult in Cyprus, as many roads, and parking lots are unsurfaced. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by JEFF - 04 August 2022
" Staff were excellent. Car was fine. "
" Car was fine. Staff were excellent. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by JONATHAN - 02 August 2022
" Very happy from start to finish. "
" Quick and efficient pick up and drop off. Luckily I was able to upgrade very easily. A wholly enjoyable experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHARLES - 01 August 2022
" Very pleased at using Europcar as my provider. I only use mainstream providers due to their credibility and reliability. "
" Overall my booking through to returning the vehicle was simple and efficient. I use the app which is easy to use, although i was unable to present a voucher at my meet and greet hotel the email version was used to process my rental. So i was very happy about not experiencing any problems at the point of collecting the vehicle. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PETER - 30 July 2022
" Europcar charged extra for a tank of fuel at pick up, which although this is refunded if the car is returned full, it leaves customers out of pocket due to currency exchange. This charge was not mentioned during the booking process , nor on the hire voucher. "
" Europcar charged extra for a tank of fuel at pick up, which although this is refunded if the car is returned full, it leaves customers out of pocket due to currency exchange. This charge was not mentioned during the booking process , nor on the hire voucher. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by NOEL - 30 July 2022
" The counter staff were fab, however the condition of the car was not what I would expect. "
" The car was very old and had several issues: - the middle seat belt didn't fasten properly - the number plate was hanging off on one side - the boot opening was temperamental - the air conditioning never got cold. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by IAN - 28 July 2022
" Very efficient service. "
" Overall very good but the drop off guy did query an existing scratch on the vehicle, even using his own grainy photo until I showed him a clearer picture to prove he was incorrect. He accepted it because he also found another better photo himself. I was very suspicious. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by ALAN - 26 July 2022
" Would hire another car, no problem "
" Car clean & how you would expect to find it, can't fault it "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANGELA - 25 July 2022
" It would be nice to be recognised as a customer thats has used you 4 times but other than that easy and straight forward. Thats all you would want really! I shall use again. "
" It would be nice to be recognised as a customer thats has used you 4 times but other than that easy and straight forward. Thats all you would want really! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALYSON - 24 July 2022
" Very good experience "
" Very good experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ADAM - 21 July 2022
" Clean smart car. Very helpful out door staff , desk staff friendly but we had a little hick up "
" Had a couple of teething issues at pick up desk , which resulted in me having to spend extra . "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by RUDI - 21 July 2022
" . "
" . "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by JIMMY - 21 July 2022
" Not sure I paid with debit card to you but because I don't have a Visa card I had to pay more out there for insurance It would need a dressing for me to use again "
" Had to pay extra for insurance because I didn't have a Visa card "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by BRIAN - 19 July 2022
" I found the staff friendly and efficient. "
" I found it to be a smooth operation. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ROBERT - 18 July 2022
" Not again "
" I sent an email informing the Flight time was change so arrived 8hrs early, told never received email, told car was not available, charged an extra £160 for a different car or could wait 8hrs, not great customer service, sixt desk blamed cycar hire, booked through yourselves who do I complain too, will book direct next time. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by TREVOR - 17 July 2022
" Overall it went smoothly just the car was a little worn but it never let us down. "
" Everything went smoothly but the cars clutch was on its last legs meaning gear changes weren't the smoothest. Also the dash was highly polished and this reflected onto the windscreen with the sun. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by MARY - 17 July 2022
" As above "
" Excellent pick up and drop off, no waiting. My only criticism would be that the staff went through the controls with customers. I noticed when I dropped the car off that one family were struggling. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JANE - 17 July 2022
" The little Kia was great "
" Our best rental yet "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 15 July 2022
" All good. Lovely car "
" All went very smoothly. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GAVIN - 13 July 2022
" All ok except collection "
" 9am collection nobody there. Phoned the number told to go to car park whilst dragging our suitcases. Get to car park then told to go back in terminal as someone was now on their way. Got keys and then all way back to car park!! "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ALAN - 12 July 2022
" Booking online - good experience Key collection and paperwork at Paphos airport, excellent. Great staff. Car handover in carpark was so hot that we didnt want to hang about. We asked about adjustment of the front passenger seat and the guide in the car park agreed that it was in a set position and not possible to move. Drop off good experience, easy/quick. Good staff. Just a shame about the quality, age and engine size of the vehicle being the lowest possible spec and too small for 5 adults and luggage. "
" Ania who checked the vehicle to us was incredible - efficient, helpful, friendly, funny, warm. Unfortunately the car, a Kia Sportage was the most basic model. Not as new as expected. It was not big enough. We thought we were getting a larger car for our 22, 21 and 19 year olds and our luggage to fit. There was no sat nav, which we discussed when booking and confirmed needed. It was confirmed that the car had a SatNav. It didn't. the passenger front seat was fixed and would not go higher which meant that my wife could barely see over the bonnet. when we travelled at sunset, there was no eye protection as the seat was so low for her and no chance to adjust. Headrests uncomfortable. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by DEBRA - 09 July 2022
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARK - 08 July 2022
" As above "
" Picked the car up in the dark. I drove 12kms from airport and the tank was showing halfway between Full and 3/4. There was no way the tank was full on pick up. I then filled the tank and drove back to the airport. Tank was still full. Very unhappy about this. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by PETER - 07 July 2022
" Can't fault it apart from no sat nav available "
" No problems apart from no sat nav available "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by LISA - 07 July 2022
" Great service "
" Quick and easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 07 July 2022
" We always get best price from Auto Europe and trust the service "
" The chap at the Sixt desk Phaphos was extremely friendly and helpful which was very welcome after the disaster that was Gatwick and BA! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by FRANK - 04 July 2022
" quick and good value with SIXT "
" good clean car and good value though there were issues with warning lights coming on at wrong times. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by RACHEL - 04 July 2022
" ..... "
" ..... "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by ALEX - 03 July 2022
" First time with auto Europe - will use again for sure "
" Painless at every stage... "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by BARRY - 02 July 2022
" very positive experience but shows value of proper examination of the vehicle prior to taking keys "
" one area of damage to the vehicle not recorded on the collection sheet "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ALISON - 30 June 2022
" Got a Golf not the Kia...better car so pleased...clean and new "
" Wasn't clear th desk to approach as ordered the car with auto Europe didn't realise it was Sixt "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by ADRIAN - 30 June 2022
" As above, as Auto Europe should monitor more closely. "
" Hi firstly, there was a communication problem. To get the full insurance when I booked on line was £60. It ended up to be 143euro. It was 0030 and i was tired. The kia was awful, absolute rubbish, I did ask for a Ford Fiesta. There were receipts from two years ago in the car! It was under powered, and this time of year with the aircon on, Well you do the maths. We are coming over from England three times a year at the moment, and will need a car each time ! Unfortunately it didn't happen this time for you. So a summary of it all, is, payed more for the car that I expected to, was not cleaned properly, was under powered, and a lack of communication at the desk. But in all fairness I don't speak Greek either. Regards Adi. I'm sorry I just didn't have a good "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by MARTIN - 25 June 2022
" A ******************************************************************* "
" I was very suprised and pleased the hire car was from SIXT. A bargain. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NIGEL - 24 June 2022
" This was very stressful so much so l will not use your company or recommend it again. "
" Credit card was scammed.onlyused at car hire desk then put in hotel safe on the Monday l was informed card was being used.details of card could only been shared by one car hire desk.girl at desk also demanded 3euros a day for a/con.on return ing car was accused of causing damage after disagreeing and pointing out that there was no damage the accusation was withdrawarn. "
Value for Money: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by PAUL - 24 June 2022
" Staff were excellent "
" Staff were really helpful friendly and efficient. Will definitely recommend to friends "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by JOHN - 23 June 2022
" I have put my complaint in "
" When I booked I gave all the information you asked for including my age and then you sent a quote which I excepted. When I get to picking the car up I am informed that I have to pay a daily charge because I am over 70 which you already know about . I think to throw a extra charge at me when I get to pick up the car is not acceptable and should be as I thought was in the original quote. I would like to hear your response as I think this is totally wrong. John Sinnott "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALISON - 23 June 2022
" I like hiring through Autoeurope have always had good prices and the booking process is easy and efficient "
" The staff were excellent The car was a little old and as a couple of warnings light came on it made us a little nervous when driving in remote settings. We did call the car hire but they advised the dust on the island could be an issue and not to be concerned "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by MALCOLM - 23 June 2022
" Vehicle ready, clean and full of fuel. Efficient hand over on return of vehicle. "
" Quick efficient service on pick up direct in terminal. Very pleasant staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 22 June 2022
" All good thanks lovely people "
" Happy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GARY - 20 June 2022
" Overall very pleased "
" Very quick pick up and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KAREN - 18 June 2022
" The car looked untidy as it was very dented I was expecting a better standard for the cost "
" The car was very dented "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by SHONA - 15 June 2022
" Happy with experience much easier than some others outwith airport "
" Service was quick and very friendly would book again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MALCOLM - 14 June 2022
" All good apart from the incorrect charge to my card on return "
" Disappointed that after returning the vehicle and having no issues raised I've now had a charge to my card with no notification whatsoever- disgusting that this can happen & I now need to raise a complaint. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 1 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JAMIE - 13 June 2022
" never again "
" worste car hire experience ever had. staff on hire desk were extremely rude upon pick up "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by PAUL - 13 June 2022
" Very pleased with service, no reams of unnecessary paperwork, car was very clean and as ordered "
" Very quick and efficient pick up and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ZEESHAN - 12 June 2022
" Checkin queue at sixt the provider was lengthy upon arrival but car was clean and check in and check out process was swift. "
" Brilliant. Much cheaper than other providers and car was new and a good size. Drove like a dream. Only slight jiggle was no apple CarPlay in car but that was a minor thing. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by RICHARD - 11 June 2022
" On collection at sixt desk assistant tried to sell us upgraded vehicle which held up the collection process a little. "
" Easy to book and value for money "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 11 June 2022
" No issue with staff quality but felt that both the desk in the airport and in the drop off were understaffed at sixty "
" No issue with staff quality but felt that both the desk in the airport and in the drop off were understaffed at sixty "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CLIVE - 09 June 2022
" Process very easy "
" Pickup and drop off very good and swiftj "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by PETER - 08 June 2022
" ? "
" ? "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by WALDEMAR - 06 June 2022
" all good here "
" Had car for 7 days. all was good apart i was misinformed about fuel policy. I was told that i need to pay for petrol upfront and that won't be refunded once i return the car. Hence, I returned the car with almost half tank! for me, that was simply a scam! only once i returned, I was told i could buy petrol myself and claim paid deposit back. Please be careful when you get car from them "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by KENNETH - 04 June 2022
" See above "
" I was not happy to pay the holding insurance fee as I'd already paid for comprehensive insurance Also the pick up and drop off changes reverted to standard when I made a change to the booking and unfortunately I didn't realise so I had to return to the airport a lot earlier than necessary- there was no flexibility with the counter staff I collected the car at 17.30 but still had to return it at 11 am "
Value for Money: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 8 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by PAUL - 04 June 2022
" The car was very dented. The deposit was more than you said. You couldn't help when I needed youm "
" The car was very dented. The deposit was more than you said. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by ANITA - 03 June 2022
" Small economic car. Bit pricey but good service "
" Find them very efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ROBERT - 02 June 2022
" Counter service very good. The car was not "
" The car was in poor condition. I m had paid for a full tank of petrol and it was not completely full "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by WALTER - 31 May 2022
" Good experience "
" Efficient "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by DAVID - 29 May 2022
" Great value and we have recommended Auto Europe to a number of our friends "
" It was efficient and easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by LESLEY - 29 May 2022
" Long queues at checkin but very polite thorough staff Quick handover at vehicle - damage noted but no vehicle instructions Very quick return handover Easy booking system - will use again "
" Older vehicle - lots of bodywork damage - dreadful gearbox "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by KAREN - 27 May 2022
" Used several times and all ways consistent and efficient. "
" Very efficient at the airport, staff all very professional and friendly. Car was as expected fine. Clean and tidy. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by LUKE - 26 May 2022
" Didn't get the car that I chose and paid for "
" Didn't get the car that I chose and paid for "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by NICOLA - 25 May 2022
" Car was very clean staff were great as before easy pick up and drop off "
" Great service easy pick up easy drop off would use again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CRAIG - 23 May 2022
" all very easy to book, good communication "
" very easy to pick up and to drop- no queue, no fuss "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by NIKIL - 23 May 2022
" As above. "
" Car was not running well. A noise kept going off whilst driving. They have also charged me instead of taking a hold on my card. A very unhappy customer! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by NEIL - 21 May 2022
" Very good company, "
" Brilliant, hired cars before in paphos, they were brilliant, no hassle at all, "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by LIAM - 20 May 2022
" Easy and very quick experience "
" Excellent staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MATTHEW - 19 May 2022
" Quick and easy "
" Staff very friendly cars brakes needed changing as made noise every time they was pressed "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by KEITH - 19 May 2022
" Always price competitive "
" Car provided through Sixt - all very efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by MARK - 18 May 2022
" Good service all round "
" Very good experience at desk friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by COSMO - 17 May 2022
" No further comments. "
" Volkwagen UP was a great little car, perfect for this trip. Desk staff as ever tried to sell unecessar upgrades. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by TONY - 17 May 2022
" Great staff, great hire car. Very pleased "
" Great staff, great hire car. Very pleased "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NEIL - 17 May 2022
" Have used Auto Europe for more than 15 years. Easy to book and cancel. Voucher is clear "
" Have used Sixt before at airport, using the downtown location was probably a better experience. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALAN - 14 May 2022
" Very satisfied "
" Easy & efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 14 May 2022
" The desk staff and parking staff were very efficient and helpful. "
" The car, a Kia Picanto was quite old, approx 9 years according to the registration number. There were a lot of minor dents and marks on the car. I think it had a hard life. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by RONALD - 14 May 2022
" Very good apart from how deposit system works because if there's a problem you are back home "
" Don't like way they do the deposit you must pay straight away but when return car they say you will receive your deposit back in 72hrs never had this problem before always got deposit back straight away from other hire companies "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by DAVID - 12 May 2022
" V good experience. Fair price for the hire (tho prices look like they're going up! "
" V easy pick up and drop off. Good and friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOHN - 11 May 2022
" See 3 - Europcar not as good as SixT "
" Rear view mirror very wobbly, needed adjusting every time over a bump in the road. Rear parcel shelf not connected properly Gearchanging very clunky "
Value for Money: 4 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by PAUL - 10 May 2022
" Lazy customer services very unhelpful and ending up spending £100 more on an already overpriced car hire "
" The car was upsold and awful skweaky breaks and full of dents. Unhelpful staff who were take it or leave it. Why ? Shocking after a long flight. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 7 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by PETER - 09 May 2022
" . "
" . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PAUL - 08 May 2022
" Very efficient throughout "
" Very efficient throughout "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 08 May 2022
" Good cars quick service Good staff Airport pick up "
" Lost key Reported and told will get a call from lananca office ( I still waiting for That call) very por "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by ALAN - 07 May 2022
" Straightforward interaction with collection and return of the car. Car felt a bit dated but reliable. "
" Car felt older than we're used to from Autoeurope. Clunky gear change. Car however was reliable. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by RICHARD - 07 May 2022
" The car was unroadworthy "
" It was without doubt the worst car I have ever hired. It was probably not fit for the road. The clutch and gearbox were worn out so that third gear was not available. The paintwork was peeling from the bonnet. The driver side front headlight was faulty and both front seats had collapsed. It had done far too many miles fir a car of that calibre and shouldn't still be rented. "
Value for Money: 3 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 2
PAPHOS, CY - Reviewed by RICHARD - 06 May 2022
" As mentioned all very good but the price was too high in comparison "
" Very easy all round with booking, pick up and drop off. Unfortunately the price is high so will look elsewhere in September. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 06 May 2022
" Good "
" Nice clean car. Efficient staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MATTHEW - 05 May 2022
" Car was in perfect condition and the drop off went very smoothly. "
" When picking up the car the salesman was very arrogant and pushy about buying the insurance premium and wouldn't take no for an answer. He also told me I had to BUY a tank of fuel and bring it back empty - not the case when I booked the car. Confusing and not what you want to be welcomed by when arriving in a country. "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOHN - 03 May 2022
" Not happy. "
" Picked the car up on Friday and on Sunday the brakes failed. I was told no one available to bring me out replacement car. I was told if I wanted a replacement car I had to bring the hire car with faulty brakes back to paphos airport which I did. Waited nearly two hours for replacement car. Not a happy customer. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by RONALD - 03 May 2022
" Quick efficient service on both collection and drop,off "
" Quick efficient service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by STEPHEN - 03 May 2022
" All in all a simple process. Thanks "
" The collection and drop off setup at Paphos airport is really convenient and easy to use......just a short walk across the car park. We were driving out of the car park 5 minutes later. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 02 May 2022
" We have used auto Europe for many years, they are just fab and we recommend them to friends all the time "
" It was just so simple and easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MATTHEW - 02 May 2022
" Nice car "
" Very helpful "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by RICHARD - 28 April 2022
" All good. No complaints at all. "
" Fantastic. Having had previous experience with another car company saying they were too busy to check the car when I returned it, then making up damage two months after I returned from holiday, it was refreshing to be dealt with properly, have the car checked and signed off as undamaged when I returned it. Staff were great and the car was very good. Thanks! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NEIL - 27 April 2022
" Everything was easy and smooth from booking to pick up and drop off. Staff super friendly and helpful. I would definitely recommend this company and will use them next time I visit. "
" Everything was easy and smooth from booking to pick up and drop off. Staff super friendly and helpful. I would definitely recommend this company and will use them next time I visit. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NIALL - 26 April 2022
" quick clean and best price "
" best price for airport rentals "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by DOMINIC - 26 April 2022
" very good on collection & drop off. Will no doubt uses again early in 2023 when on honeymoon!! "
" Overall a very good experience & have used Auto-Europe on a number of occasions. The car was a good size however the nearside front door & front wing were different shades of blue to the rest of the vehicle which had clearly been in some sort of accident in the past. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by PAUL - 24 April 2022
" Very satisfied with the entire experience from start to finish. "
" Easy booking, swift service at airport and reasonably priced, would recommend "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARK - 24 April 2022
" !!! "
" Cat too small for me "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JO - 24 April 2022
" Excellent on every front... "
" They were brilliant .... "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARCUS - 21 April 2022
" See comments above "
" Car was very old, lots of scratches/ marks on car. Air conditioning not working properly (if in August would have taken back) very loose clutch and gears really should be retired from fleet. Very disappointed as have had many cars from them, no loyalty factor for rebooking. "
Value for Money: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 2
PAPHOS, CY - Reviewed by SARAH - 20 April 2022
" Overall good experience! "
" Car was quite expensive but the service was good. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by PHILIP - 20 April 2022
" Use them most of the time. Prices are clearly displayed with all the options. Not usually beaten on price. "
" Fast easy collection and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALEXANDER - 19 April 2022
" Quality of car is well below par for the price. "
" I have never been so disappointed with a car rental. The car was, for lack of a better word, rubbish. Squeaking brakes, broken rear shelf, and just a terrible car for the price. How is this a category C? Does that mean there are even worse cars than this in groups A and B? "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by WILLIAM - 19 April 2022
" Great experience "
" Great company to deal with have used several times "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by JOSEPH - 17 April 2022
" Very pleased with level of service. Polite staff. Good quality car and very clean. Covid measures very reassuring. "
" Very efficient process at desk and on pick-up and drop-off of vehicle. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GEOFFREY - 17 April 2022
" I have been using auto europe for 5 years for car hire and always found their prices to be very competitive. "
" There was a 20 miniute wait picking up the car. The car had a hand brake problem which i reported. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by JOE - 17 April 2022
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MICHAEL - 14 April 2022
" See box 3. "
" I had a puncture and the spare emergency wheel had a flat tyre when I tried to fit it! Utterly disgraceful, a hazard and totally unacceptable. The counter staff were not interested at all when I returned the car and were only interested in ripping me off for the puncture. DIABOLICAL!!!!!!!!! "
Value for Money: 4 Efficiency of Counter Staff: 4 Expediency of Drop-off: 1 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by COLIN - 13 April 2022
" Very pleased overall and a good price "
" Happy with the overall service provided and the vehicle provided to us. Would definitely use again as a frequent visit to Cyprus "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by TOMAS - 10 April 2022
" Relaxed, polite, efficient, good value "
" Great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by RICHARD - 09 April 2022
" No comments "
" Long queue at desk but otherwise ok "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by DAVID - 09 April 2022
" Very good "
" Very friendly and helpful would be happy to return "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ROBERT - 08 April 2022
" Hassle free experience "
" Pick up and return very easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEVE - 07 April 2022
" All good "
" Once again, a new, clean & efficient vehicle for a very reasonable price. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 07 April 2022
" Quick pick up/drop off car changed easily to better fit our requirements and a good price "
" Great little car which was just right for our adventures. Good value for money "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KELLIE - 05 April 2022
" Would rent again! "
" Great customer service! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOHN - 05 April 2022
" Over the years we have used you many times, this will be the last. "
" Lied to about upgrade, not an upgrade but same category which we paid 25 Euro for the privalige...... Not honest. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by GEMMA - 04 April 2022
" As above "
" Overall l was satisfied but on two occasions my deposits where paid into the wrong accounts. One of them was nearly €1000 and paid into a strangers account of the same name. I had to go back to the airport twice to chase my payment. No really a professional service in my mind but happy with the car. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by HUGH - 03 April 2022
" Simple to find the car that suited and easy to book. "
" The car was a little old but went well. Staff were very helpful and efficient. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by DAVID - 02 April 2022
" Good experience "
" Car was a upgrade which i paid extra for at the desk and it was very tatty, scratches and bumps on every panel "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by MICHAEL - 02 April 2022
" Easy to understand and book very reasonably priced and overall very good value "
" Very easy to deal with quick and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 02 April 2022
" Nice people as we go to Cyprus every 4 weeks and use six "
" Alway good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MICHAEL - 02 April 2022
" Would not use your company again because of your hidden charges "
" Disappointed that an extra charge was levied at pickup. Age was clearly stated on application "
Value for Money: 3 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by DIANE - 02 April 2022
" As we said above we have no detrimental comments whatsoever - only praise "
" We were very impressed with the service we received. The car was in excellent condition and was very easy to drive. We would certainly use again if the opportunity arose. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NEIL - 31 March 2022
" At drop off, a member of staff got into the car immediately to do checks before I could even make sure I had all my belongings. He didn't do a 'walkround' to see if there was any damage either. "
" Even tough I booked and paid online for extra insurance, I still had to pay another 100Euros at the desk to get the cover I assumed I'd already paid for "
Value for Money: 3 Efficiency of Counter Staff: 7 Expediency of Drop-off: 2 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by OLIVER - 31 March 2022
" Good value for money "
" Quick and easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ROY - 30 March 2022
" All good, only complaint would be that the car had a very light clutch with long travel and wasn't particularly nice to use, may be a trait of the Kia or may have been getting worn, other than that I have no complaints "
" Polite, helpful and professional as they always have been. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ROSALIND - 29 March 2022
" Great experience "
" Used before all good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALISTAIR - 29 March 2022
" Excellent service. Quick pick up and quick drop off of car. Helpful friendly staff. Thoroughly recommended "
" Excellent service. Quick pick up and quick drop off of car. Helpful friendly staff. Thoroughly recommended! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by LIONEL - 28 March 2022
" Very good price "
" Very efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by TONY - 24 March 2022
" Very friendly staff and very good service "
" They were extremely helpful when having to extend our stay due to Covid "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOHN - 19 March 2022
" Just as I said in the other comment above very helpful and considerate. "
" The guys that was there were very polite and helpful when we picked the car up and the same when we brought the car back would go back there. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NIGEL - 17 March 2022
" smooth transition and ease of pick up and drop off "
" Very Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by OLIVER - 16 March 2022
" All efficient "
" All good ,but the vehicle was a bit older than I usually get. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by TANIA - 13 March 2022
" Easy and good value "
" Easy and good value "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by MICHAEL - 08 March 2022
" X "
" Overall a good experience. We wouldn't hire the SatNav next time. It led us up all sorts of backroads in Paphos Town. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by MATTHEW - 05 March 2022
" I paid for the excess insurance to find that that was not the same as collision damage waiver on arrival so ended up paying for CDW on pickup otherwise £1000 would be taken from my credit card leaving very little available to spend on it. This is a total con. Beware all. Do not buy the insurance on the website!!!! "
" I paid for the excess insurance to find that that was not the same as collision damage waiver on arrival so ended up paying for CDW on pickup otherwise £1000 would be taken from my credit card leaving very little available to spend on it. This is a total con. Beware all. Do not buy the insurance on the website!!!! "
Value for Money: 2 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by SARAH - 01 March 2022
" Will definitely use Autoeurope again "
" Car was clean and good value "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PATRICK - 01 March 2022
" Hi . I dropped off the car 3.5 hours before my flight . I asked the gentleman to check the car to make sure everything is ok , which he did , then he asked me to sign on his smartphone and he said everything is fine ( which was ) Later on few minutes before my flight I received an email showing me some pictures about broken mirror , some dents , some scratches etc... I'm a driving instructor from UK and also lived 7 years 8n cyprus some time ago and familiar with roads and how people drive etc .. Do you really think I could do all those damages !?!? And if yes why the guy didn't show me those damages while I was there !??! This is not a good way to earn money !!! I returned the car exactly, % in the same condition which I received, the only think , it could be a bit dirty do to rain on Friday evening which they said it's not a problem. "
" Hi . I dropped off the car 3.5 hours before my flight . I asked the gentleman to check the car to make sure everything is ok , which he did , then he asked me to sign on his smartphone and he said everything is fine ( which was ) Later on few minutes before my flight I received an email showing me some pictures about broken mirror , some dents , some scratches etc... I'm a driving instructor from UK and also lived 7 years 8n cyprus some time ago and familiar with roads and how people drive etc .. Do you really think I could do all those damages !?!? And if yes why the guy didn't show me those damages while I was there !??! This is not a good way to earn money !!! I returned the car exactly, % in the same condition which I received, the only think , it could be a bit dirty do to rain on Friday evening which they said it's not a problem. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by STEPHEN - 23 February 2022
" Thanks "
" Great staff - efficient service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHRISTOPHER - 22 February 2022
" Get your car ( sixt) very good and easy to deal with. "
" Fast and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 11 February 2022
" Car had huge amount of mileage. But was in reasonable condition but expected better. "
" The visa deposit was taken from my account and got charged £24. Why take it out, just hold the card details. May not use again "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by SHARON - 09 February 2022
" Excellent "
" Excellent service and car was clean and in good condition. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 02 February 2022
" overall satisfied with the service except for the deposit and one of the headlights was not working properly and should have been checked at the collection point. "
" there was no mention of the 1k Euro DEPOSIT which the local agent needed which was was a shock and not mentioned in advance. "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by ANDY - 02 February 2022
" My go-to company for hire car in any country. "
" Lovely car provided in excellent condition. Collection and drop-off easy. Happy with the rate, absolutely recommend. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GARY - 13 January 2022
" Had no hassle not pressured into anything I didn't want "
" Easy no hassle good car all good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by POLIS - 05 January 2022
" AWFUL CUSTOMER SERVICE "
" AWFUL CUSTOMER SERVICE "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by PHILIP - 01 January 2022
" Same as above "
" Car was waiting for me as soon as I arrived at the collection point. The whole process was completed without any delay. Car was in excellent condition and had been fully sanitised "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by YEHUDA - 14 December 2021
" Not a good experience "
" I got a warn out car with more than 100000 km. The usb charger didn't charge and the car was noisy. I was charged for full tank with 68 euro and wasn't refund so far. "
Value for Money: 4 Efficiency of Counter Staff: 6 Expediency of Drop-off: 7 Condition of the Vehicle: 2
PAPHOS, CY - Reviewed by JUAN - 10 December 2021
" This site doesn't provide proper information about the different restrictions with car hire providers. I was turned down in Cyprus because I didn't comply with all the requirements, yet was charged by AutoEurope for not having been warned about this. Simply irresponsible for your company to operate like this! "
" I booked a car for a weekend in Cyprus a day before traveling, but was not warned about any restrictions due to when I had received my drivers license and I didn't take my other licenses. On the day, I was turned down by Europcar as I didn't fulfill the requirements, so ended up with no car, but being charged. You should make it clear in the booking process of different restrictions from providers to avoid these unpleasant situations and for taking the money of consumers in such a way "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by CHRISTOPHER - 09 December 2021
" Easy "
" Easy and stress less! "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 07 December 2021
" Good, friendly staff at Paphos airport "
" Good, friendly staff at Paphos airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by HARI - 29 November 2021
" Good "
" Good service and car as described. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by KEVIN - 25 November 2021
" The booking was easy, collection of the car was easy. I feel we got this damaged car because we opted for the extra damage insurance and no matter what we might do to it the hire company wouldn't get any money from us. "
" It was the most battered looking car we've ever hired. It had many small dents on the bonnet, badly patched bodywork and a gash to the back passenger door. The petrol gauge wasn't accurate. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by JAMIE - 24 November 2021
" Always find the best rental deals with AutoEurope, but on this occasion the vendor Europcar has let them down with some unfair business practice. "
" When collecting the car was advised that i had to pay for a full tank of fuel in advance at the time of collection. This came to approx 70 euros. This is unlike almost every other rental where the fuel policy is full to full. This is a very unfair practice for holiday rentals, where you may not be using very much fuel, certainly not a full tank within a week. When I dropped the car back there was still half a tank remaining, which I had already paid for and was not offered refund for. Leaving me 35 euros out of pocket. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 23 November 2021
" Great people shame about the car!! "
" Team were generally very good, the car was awful, bashed around badly at the front and all corners damaged. Engine running poorly and brakes were poor. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 2
PAPHOS, CY - Reviewed by OWEN - 23 November 2021
" Overall a good experience. You have to queue at the airport to book out you car which is pretty normal. They take a credit card deposit in case of any damage, but overall booking and collection and delivery all good. "
" A very efficient and straightforward hire where the guys in Cyprus airport were very good and fair and collection with little fuss and delivery back with little fuss. Overall a good experience and would deal with again. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by RAYMOND - 17 November 2021
" Very nice "
" Everything ok "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by DIANE - 16 November 2021
" Rip off company don't why people use them joke "
" Complete rip off I will never use again petrol was paid upfront full tank ripped off with price and told just bring it back empty we don't do many miles so half a tank left then they would not let me do the deposit my does not have credit card so we had to pay full insurance and then told to add me it was a further £75 Just interested in getting as much money as possible from us keep away from this company Complete joke "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 3 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by HOWARD - 15 November 2021
" . "
" . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 13 November 2021
" Better condition car = better experience "
" Car was rather shabby. Key kept getting stuck in ignition. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by URI - 13 November 2021
" No complaints. "
" Good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by BETH - 12 November 2021
" The person who served me at the counter was very rude, first of all she was on the phone for ages whilst serving me. She then noticed something on my driving license and proceeded to frown at me until she had finished her phone call. She then started to tell me how my driving license wasn't valid because i had only been driving for 3 months - i explained to her that that date is when the card was renewed and if she would turn to the back it would say that i have been driving since 2011. She did not believe me and kept arguing with me, asking if i have my old license (which i do not because they make you send it back to the dvla in the uk), when she finally realised she was wrong she didn't apologise. she made me feel very stressed and anxious for the first 15 minutes of my holiday - not happy with her at all. car was nice and the drop off experience was fine. "
" The person who served me at the counter was very rude, first of all she was on the phone for ages whilst serving me. She then noticed something on my driving license and proceeded to frown at me until she had finished her phone call. She then started to tell me how my driving license wasn't valid because i had only been driving for 3 months - i explained to her that that date is when the card was renewed and if she would turn to the back it would say that i have been driving since 2011. She did not believe me and kept arguing with me, asking if i have my old license (which i do not because they make you send it back to the dvla in the uk), when she finally realised she was wrong she didn't apologise. she made me feel very stressed and anxious for the first 15 minutes of my holiday - not happy with her at all. she also frowned at me when i said i didn't want to upgrade my car to one with aircon, and was rude about that. my car did have air con so i think she was trying to con/ upsell me. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SHIRLEY - 11 November 2021
" Great service quality car "
" Great service, great staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MICHAEL - 11 November 2021
" very pleasant experience "
" A pleasant and easy process "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NIGEL - 10 November 2021
" Autocar, as always great. Europcar staff great. Car was "getting on"!! "
" Staff were friendly and helpful. Vehicle was older than I expected. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by KELVIN JOHN - 10 November 2021
" Same as any other notable car rental company "
" okay "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by VALERIE - 09 November 2021
" Great efficient service & staff with great prices "
" As usual we were greeted very well and our paperwork was quickly organised - literally drove off in the hire car in around 15 minutes. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by MARK - 06 November 2021
" We loved Cyprus "
" Great thanks "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JONATHAN - 02 November 2021
" Rent a wreck poor service and terrible condition of car given . "
" Maybe should have been named rent a wreck. In all the trips we have been to Cyprus this was the worse car. There was not a space on the car that wasn't dented or damaged or scuffed. My husband stood at the counter for a good 5 mins and was not acknowledged even though there was no one else there. Only when I arrived at the desk was he served. This was one of the dearest small car hires we have done in Cyprus and the worse . "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by LEIGH - 30 October 2021
" Excellent company. Good rates and extra insurance deals "
" Quick pick up and excellent drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 28 October 2021
" Smooth service from booking to return of the car. "
" Really good service at the desk, personal handover of the vehicle ensuring I was happy with the car and condition then again assistance when returning the car and cancelling the insurance bond and fuel charge. Why can't all companies provide this level of service? "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAYNA - 27 October 2021
" Na "
" The charges for the booster seats are way too expensive. If they were a reasonable price I would recommend but I won't at the price they are "
Value for Money: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by TERRY MICHELLE - 24 October 2021
" Wouldn't agree to any refund for early return of vehicle. "
" Wouldn't agree to any refund for early return of vehicle. Car past it's best but staff very good. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by ANDREW - 24 October 2021
" I wouldn't hesitate to use again.Andy "
" As always service was 100% "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANTHONY - 19 October 2021
" You did not say there is a fine for shortage in the tank I said charge it to my card then he points out the is a penalty for the 5 euros of 20 euros very bad experience "
" The guy was very rude because I was 5 euros short in the tank I said I was Saturday night and you had to guess the amount before paying "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by PHILIP - 18 October 2021
" All good thank you. "
" Hassle free pick up and drop off. Friendly service. Thanks. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ROSALIND - 13 October 2021
" Easy to use car was ok but a little under power "
" So easy to use staff excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 13 October 2021
" As above "
" Auto Europe - when I calked to explain I wanted full to full , as the car I booked did give me options to have it (the agent told me it would have) I told it him 3 times it didn't and he instant it was. Poor customer respect. It was a special occasion for my wife and we required a white fiesta. In past eurocar had told me just to call up ? So I didn't even ask this from your agent. He said I could have full to full but it know cost me a further £30 hire. I had emailed you 2 week earlier and gad NO reply, he stated that No emailed had been sent - was just rude and unhelpful. I declined your offer and dint resolve the issue.. Hence low score auto europe and good score Eurocar "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by MARTIN - 12 October 2021
" Usually great prices although post pandemic the pricing is very high "
" Good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by BARUCH - 11 October 2021
" The car's brakes were broken and it was difficult to stop the car. I called the rental company to help me and the clerks laughed at me. It's unsafe. And the behavior of the clerks is inappropriate "
" The car's brakes were broken and it was difficult to stop the car. I called the rental company to help me and the clerks laughed at me. It's unsafe. And the behavior of the clerks is inappropriate "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by RONALD - 11 October 2021
" Very happy "
" Very easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by WAYNE - 09 October 2021
" Would definitely recommend. "
" Would definitely recommend. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by PETER - 09 October 2021
" Just a 1st class overall service from start to finish "
" Excellent car , very clean and well serviced "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 09 October 2021
" I have used Auto Europe on a number of occasions and will use them again. "
" For the price I paid, I expected a car in better condition. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by TERRY MICHELLE - 05 October 2021
" We visit Cyprus regularly and have always used Auto Europe when booking a hire car. We have looked at other hire car brokers, but while they may sometimes be slightly cheaper the hire car companies used by Auto Europe, their customer service and the flexibility of their booking system make them a better option. "
" We visit Cyprus and have regularly used Europcar. They are on Airport and competitively priced when booked through Auto Europe. The cars are a bit battered, but mechanically sound and the staff are generally very good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 05 October 2021
" Not satisfied and will not use this company again based on this experience "
" Smallest and oldest car given on the forecourt Don't agree with paying for full tank of fuel as we were away for a week and never going to use all of it so was returned with well over half a tank so they are on a win win. Had a better service previously so probably won't use this company again "
Value for Money: 4 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 2
PAPHOS, CY - Reviewed by WILLIAM - 02 October 2021
" Disappointing "
" Not obvious which counter to go to for collection. Parcel shelf on car not held by cord so very annoying. "
Value for Money: 6 Efficiency of Counter Staff: 4 Expediency of Drop-off: 3 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by SHERIDAN - 02 October 2021
" Generally pleased with the car hire. "
" The car was 7 years old and showing signs of wear. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by LIZA - 01 October 2021
" As above "
" The car was less powerful and more awkward to drive than other cars I've rented in a similar price range from other companies. When we arrived some of the guys we spoke to were unfriendly and unhelpful. One guy behind the glass who we returned the car to was more friendly but the other guys just seemed to be lurking around.. "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by BRIAN - 01 October 2021
" Very happy with the overall experience. "
" Very good but would have liked the car that was advertised in my case it was a kia and I got a VW up. Underpowered for climbing steep mountain roads. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by JOHANNES - 30 September 2021
" All good and easy "
" Car brought to my hotel was really helpful, and the ability to drop it off at the airport at the end. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by NEIL - 30 September 2021
" Service from AutoEurope good "
" Excellent service at pick up and drop off. Lack of cover to hatchback boot resulted in my concerns about security of luggage etc when car left parked. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by SALLY-ANNE - 29 September 2021
" Easy to book, cheaper than most. All very efficient. No problems. "
" Staff at PFO & LCA were excellent. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by ALEX - 28 September 2021
" Pleasantly surprised Will definitely use again! "
" Really straightforward and easy - relatively new car in great condition "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAWN - 28 September 2021
" Will use again "
" Quick and friendly service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHARALAMPOS - 26 September 2021
" Autoeurope is complicit to these deceitful and unacceptable practices "
" When I arrived at Paphos Airport, Europcar informed me that the car does not have any Air-condition. All the cars I have hired in Cyprus always have air con. Your booking process had NEVER shown that the car did not have air con from start to payment. I had no choice but to pay Euro 64. This was a deliberate action to deceive the customer. It is totally unacceptable. Please refund E64. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by KASPAR - 23 September 2021
" Need for a credit card is random. Why not book same amount from debit card? Nobody else does that besides Sixt. "
" Car is very old, makes weird noses, gears don't shift, black color with heat is madness. "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by PAUL - 22 September 2021
" Easy to book and clear instructions "
" Excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOSEPH - 22 September 2021
" From the desk to the collection of the car was first class "
" From the desk to the collection of the car was first class "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHRISTOPHER - 22 September 2021
" Arrived at airport and went to desk, be awareness that you will need enough funds on a credit card to block out for the security deposit. €900 for the insurance and €100 for the fuel (has to be returned full). The pick up and drop off we're seamless and the staff polite and helpful, we booked a C2 category car and were assigned a Kia Rio which was a good runaround for our two week stay. "
" In essence this is SIXT offering a discounted service. So same experience you get using SIXT, only cheaper. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 20 September 2021
" They tried there best to sort out Europcar but were unable to get them to move from their intransigent position "
" They have no consideration for loyal customers. Being ripped off for slight changes is unacceptable "
Value for Money: 4 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by CHRISTOPHER - 20 September 2021
" Normally a good experience and receive good rates "
" I have used your firm many times. Not normally any issues. There was some confusion by the Counter staff about the charge of an 'Additional Driver' My rental agreement included the first additional driver but the counter staff misunderstood and thought it meant the initial driver!! Think it might need rewording to be clearer as it took a while for me to make them understand. They were trying to charge for an additional driver. Just lost in translation - but needs rectifying "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by MARK - 15 September 2021
" My experience with you was very good and I would use you again "
" It was very easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by SHAUN - 15 September 2021
" Vast sum of money for an awful car "
" Ordered mid size that means 2 suitcases in the boot, got allocated a Kia Rio, very small only room for 1 case in the boot. Apparently didnt select air con so got stung for another 50 Euros, when I booked took out the extra cover option (paid more ) at the desk at the airport was told if car was stolen I'd be liable for 900euros unless i paid 168 euros , not sure what the extra cover option i took out covered me for so overall spent around 650 euros for an awful car left a bad taste felt like i'd been ripped off and wont be using Europcar ever again "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 7 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by CARL - 15 September 2021
" Awful "
" Horrendous - no AC in car hire had to upgrade with car seat and full fuel not informed prior !!!!! Upgraded car was not suitable - horrid service "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by DAVID - 13 September 2021
" Under pressure for more money at pickup desk when after a 4-5 hour flight just wanted the car "
" Still pressured to take on more insurance when advised by you not to pay anymore Didn't realise had to pay anymore for being over 70 as this was not in initial payment "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ANDREW - 11 September 2021
" Not good as befor "
" Cars not as good as befor "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 2
PAPHOS, CY - Reviewed by MARTIN - 04 September 2021
" Staff good just need to pay a bit more attention to cars "
" Car should really be disposed of, more dents and scratches on car to many to put on paper "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by STEPHEN - 04 September 2021
" Easy process - from booking to return - thanks "
" Excellent service and a quality car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by IAN - 02 September 2021
" Very satisfied "
" We're back out in September would love to use you again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOY - 01 September 2021
" Good little car...hassle free "
" Quick pick up and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by RICHARD - 31 August 2021
" Felt like I was being taken advantage off and ripped off, won't use again "
" When I arrived at the desk I was told my car did not come with AC and was offered an upgrade at a cost of 380 euro, this then decreased to 180 euro, then 120 and finally 80. The car I was given had AC. Initial feeling was I was being being ripped off "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by JOHN - 28 August 2021
" Not you fault but surely you are getting the vehicles that companies are supplying YOUR customers "
" Car has biggest piece of junk I have ever hired in 25 years "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by ALEX - 21 August 2021
" Autoeurope is a good service. Europcar has let us down massively. "
" The car itself was absolutely awful. Not sure of age but it was not the standard we are used to and usually receive. I commented on this as we were picking up the car in the front car park as we passed all these pristine europcar cars just sat there. It had a useless aftermarket radio and a gaping hole in the dashboard. It didn't have any grab handles to get in or out and I have a bad back so really struggled. The seating was awful. The car itself was old and had tens of thousands of miles, and certainly drove like a car that has been used and abused. Honestly the worst car hire experience I have ever had and we will not be using Europcar again for our two annual trips to Cyprus as we have done previously - not worth the risk of getting such an abysmal vehicle again. "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by LOUIS - 17 August 2021
" Service was good but car condition / maintenance was poor "
" Service was good but car condition / maintenance was poor "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by MARK - 15 August 2021
" I didn't get what i booked "
" At check in they did not supply what i booked. I booked with fuel full return full and was instead charged for a full tank of which i only used a quarter. There was an offer of free additional driver, the staff tried to charge me without saying and then i took it off due to cost so my wife wasn't able to drive. No washer fluid in the vehicle. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by LEE - 12 August 2021
" See above "
" It was europcar, not happy with your fuel scam, hidden in post sale information. Dishonest, false advertising and a bad start to the holiday. I'll be sure to warn as many as possible on social media in coming days "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by MARK - 10 August 2021
" As above "
" Real problem with the fuel policy. No garages were open near the airport to fill the tank. "
Value for Money: 4 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by BARRY - 05 August 2021
" Your staff members I spoke to was totally disinterested in trying to help me and just kept repeating the same terms and condition "
" The day before my flight I got a positive test result for covid 19, your company policy was it is to late to transfer to a future date, so I lost £296 and under the current circumstances I find that To be unfair. But if I'd taken out your Insurance it would've been fine to change. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by MATTHEW - 04 August 2021
" fine "
" We got in 3 hrs early due to flight being changed, to be told only cars they had earlier were 2 classes about our booking and more money, when i called her bluff and said i didn't mind waiting and i believed they were after more money, The Lady found a car in our class surprise surprise "
Value for Money: 6 Efficiency of Counter Staff: 4 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by VALERIE - 04 August 2021
" I would just say a better welcome would have been nice - overall the rest of the team at paphos airport made up for one persons failings "
" Great booking experience - sadly Monica on reception wasn't very welcoming or happy - luckily we had a great guy hand over the car and see us on our way. The return of the car was so efficient and quick again the chaps were amazing. "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by IAN - 01 August 2021
" Had confidence in the car "
" Efficient and reliable "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by RAMI FADLO - 01 August 2021
" smooth and swift service "
" excellent experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by BARRY - 31 July 2021
" Very easy to book a car "
" Very efficient pick up and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by DANIEL - 31 July 2021
" definitely would recommend "
" Great service very quick with friendly stafff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARK - 30 July 2021
" The car let it down "
" Old car , underpowered on hills . Aircon not very good . "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by GARETH - 15 July 2021
" Quick and easy service "
" Easy quick pickup at the terminal and same fast drop off. All the staff we interacted with were efficient and polite. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by MARTIN - 06 July 2021
" No problems and it gets even better when you drop off, don't have to do that credit card thing. Well worth it nice and quick. "
" No problems what so ever been using them for years" all good " "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by HUGH - 04 July 2021
" Very simple process for booking "
" The initial car had a fault with the battery. The car was replaced though I had to return it to the nearest Sixth office which fortunately wasn't to inconvenient. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KYRIACOS - 03 July 2021
" 10 out of 10 "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHRISTOPHER - 11 June 2021
" Easy to book with AE, it would be nice to be able to see that "GetYourCar" was a brand of Sixt and not some independent small operator "
" Very efficient, nice people, very helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by KIMBERLEY - 09 June 2021
" I feel the the whole experience was well worth what I paid. "
" The car was excellent. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 02 June 2021
" Car drive was ok No one back at airport to drop car off to "
" Car window all inside was thick with dirt and had to clean them. So bad you could write your name on inside of window. Inside of car, especially seats where not clean. Have been hiring cars in cyprus for 5 yrs Worst experience I have had. "
Value for Money: 4 Efficiency of Counter Staff: 8 Expediency of Drop-off: 3 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by PAUL - 09 December 2020
" Good value but nobody at drop off to ensure that everything hing was fine. "
" One or two minor faults but nothing serious and nobody there to drop off to. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 5 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by JAMES - 17 November 2020
" Same as above "
" V pleasant experience although wasn't aware that my booking didn't come with Aircon. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by PHILIP - 16 November 2020
" Due to British lockdown easyJet cancelled flights home so had to leave Cyprus one week early. Loosing one week's hire car & having only used half a tank of fuel due to lost week, found myself greatly out of pocket on this occasion "
" Not happy that I had contract for full to full yet on arrival had to pay for a full tank of fuel 47 euros. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by MARTIN - 15 November 2020
" Comments as above. "
" Always hire our cars through you, unfortunately this car was by far the worst we have ever had. It really should be taken out of service. The car had more scratches and dents it took us ages to record defects. Inside of the car was terrible seats were so badly stained we had to put towels on them for fear of soiling our clothes. Also we had to spray the inside of car with air freshner, smelt terrible. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 2
PAPHOS, CY - Reviewed by PETER - 11 November 2020
" yes "
" The counter staff were pushing for excess cover even after I explained that I had my own cover. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 4 Condition of the Vehicle: 2
PAPHOS, CY - Reviewed by JONATHAN - 10 November 2020
" Really disappointing. Extra charges and petrol policy will stop me booking again "
" Really disappointing. Extra charges at pick up and petrol tank policy a debacle. "
Value for Money: 3 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by PAUL - 10 November 2020
" As we go twice a year will use auto europe again. "
" car was very clean and not very old, but windscreen washer did not work and did not get all the deposit back for some reason(the deposit was for not taking the eurocars insurance out, I had my own hire car excess insurance. eurocar charged me £54,i should have been told that I was going to be charged. NOT HAPPY. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DEAN - 10 November 2020
" Good experience "
" Good experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ERIC JAMES - 10 November 2020
" Excellent "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by FRANK - 09 November 2020
" Friendly and efficient service! "
" Friendly and efficient service!! "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARK - 03 November 2020
" Very efficient collection and drop off. No nasty surprises and good condition car. "
" Very efficient collection and drop off. No nasty surprises and good condition car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by MICHAEL - 02 November 2020
" very disappointed,could of easily took 1 day full hire from me and refunded the other 2 days back knowing i couldnt drive the car legally. if your reading this,do you think i'd ever hire a car from yourselves again? bear this in mind i'm in cyprus 4 times a year and always hire a car "
" i'm a taxi driver and in september 19th 2020 my licence had lapsed without me knowing and basically i couldn't rent the car. and lost my money all of it,no offer of good will partial refund when i rang up. i never got to drive the car "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by STEPHEN - 31 October 2020
" Good choice of cars and prices "
" Good price Good car No queues Efficient check out / in No rip offs on return "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PAUL - 31 October 2020
" As above "
" Very pleased with the experience. My only 'gripe' is that I asked for a manual gearbox but they didn't have one so I was given an automatic instead. Fortunately I had driven one before albeit many years a go. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by LEIGH - 31 October 2020
" Would definately use again "
" All very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 29 October 2020
" Helpful and professional "
" Helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by EMMA - 28 October 2020
" No faults first class "
" Excellent service and great value "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NIKOLAOS - 27 October 2020
" Everything was amazing. "
" Amazing across the board. The car was completely clean and disinfected for covid, the staff there was great and all that with the best price on the market. 5* "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHARLES - 27 October 2020
" Paid for Full insurance, only to be told at Pick up that it was not valid with them and had to pay 148Euros extra insurance "
" Paid for Full insurance, only to be told at Pick up that it was not valid with them and had to pay 148Euros extra insurance "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DEBRA - 27 October 2020
" Easy, quick and very competetive "
" Excellent service. Polite staff, quick service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOAO CARLOS - 27 October 2020
" All good with Auto Europe "
" The service was very friendly and efficient from both the counter and at the collection. The car condition was disappointing for a couple of things: 1-The sealing silicone/ rubber around the passengers doors were releasing some kind of sticky black thing. I'm not sure if they tried to make it look nicer or if it is the silicone itself. The problem was that every time we opened the door, we got our hands dirty, and eventually stained our towels and clothes. 2- The car key has come loose from the control, right by the next morning. I used a key ring to hold it together, as it would have been about an hour to go back to the airport for this. This was also quite annoying. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by ANTHONY - 24 October 2020
" All worked perfectly. "
" All good. Very friendly team. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PETER - 22 October 2020
" It was all fine except the contract alteration which ws unacceptable "
" The voucher said it would be a brim-to-brim contract whereas it was a brim-to-empty contract. This cost me a further £25 to the stated hire price "
Value for Money: 2 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by BRYNLEY - 21 October 2020
" Awful. I visit Cyprus regularly as I have a house there but will not use company again. Will be notifying trip advisor when time permits. "
" Car parcel shelf broken. Interior light didn't work. On return car condition was ok but agent claimed we had been smoking in car. They have fined me €100 I have my solicitor in England dealing with this and have notified Cyprus police as a theft "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 2
PAPHOS, CY - Reviewed by ATHANASIOS - 20 October 2020
" I have used many car rental companies over the years and I have found SIXT the best. "
" The staff were courteous, efficient and expedited the vehicle handover in a speedy manner. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHRIS - 20 October 2020
" Already have done, disgusted with being charged extra insurance when I had already paid for the highest level. "
" When I booked online I paid extra for the top level of insurance, when I got to the airport i was charged another 80 something pounds for extra insurance on top of what I had already paid. Absolutely disgusting. I couldn't hear a word the counter girl was saying as she had such a tiny little quiet voice, she had to repeat everything 3 or 4 times. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 7 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by DAVID - 19 October 2020
" Paid much to much . "
" Paid for the car in England and paid the same amount again in Cyprus . "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by ANDREW - 17 October 2020
" Not to happy "
" Not to bad "
Value for Money: 6 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by SANDOR - 17 October 2020
" Simples!!! "
" Easy on site collection from airport. Decent quality low mileage car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GRAHAM - 16 October 2020
" very easy and pleasant car hire experience from one that hires cars regularly "
" very easy and pleasant car hire experience from one that hires cars regularly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CALLUM - 16 October 2020
" Awful. "
" Awful. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by TONY - 16 October 2020
" See above. "
" Very efficient collection and drop off. Excellent value and good to have the car at the airport and not have to get a shuttle. Just hope there are no hidden charges!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by CHRISTOPHER - 13 October 2020
" Would definately use again. "
" Excellent service from Sixt Cyprus. Not forced into purchasing optional extras, everything explained clearly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by JOY - 11 October 2020
" Good experience "
" Good experience "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by OLIVER - 11 October 2020
" Very easy. "
" Excellent and reliable "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DANIEL - 11 October 2020
" Good value deal found "
" Long queue to pick up car. Wait of nearly an hour "
Value for Money: 10 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ROBERT - 11 October 2020
" Everything was good apart from the counter person trying to scam me with the fuel deal. I'll go elsewhere next time. "
" All was good except for one thing. The person at the counter tried to sell me a fuel package for €45, which he said was cheaper than refueling. I used just over a tank of fuel during my rental and paid €32 for fuel. This feels like a scam to me and so I cannot recommend Sixt. I usually just go for the best deal but will avoid Sixt in future, regardless of the price. "
Value for Money: 10 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALAN - 11 October 2020
" Misleading information. Tough enough to get to Cyprus re swabs and timing deadlines definitely said on website no further costs up to 77 years of age. "
" Really unhappy. my wife was led to believe there was not any extra charge for my being 71 years old on the website and the lady at the airport charged us a further 12 euros a day. this plus a £380 swab test before we left UK made the holiday even more expensive. So much for trying to help economy. Not at all happy with Europcar and Auto Europe. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by CHRIS - 08 October 2020
" When arriving it took a while to be seen around 20-30 minutes to wait. Then I was downgraded with the car I had picked, I had booked a higher bracket car, Renault Clio. I was told this car was unavailable and had to take the Picanto which was a lot smaller that we booked. I just took the car as there was a huge que and I didn't want to cause longer delays. I wasn't offered a voucher off or any refund in price which was a bit disappointing. "
" When arriving it took a while to be seen around 20-30 minutes to wait. Then I was downgraded with the car I had picked, I had booked a higher bracket car, Renault Clio. I was told this car was unavailable and had to take the Picanto which was a lot smaller that we booked. I just took the car as there was a huge que and I didn't want to cause longer delays. I wasn't offered a voucher off or any refund in price which was a bit disappointing. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by THOMAS - 07 October 2020
" Not happy about changing the original booking fro. A automatic to a manual vehicle to find when we got there they only had automatics and dont do any of this vehicle in manual. It then cost us more to add a driver on when in the original booking the additional driver was free. This cost us more in the long run "
" Staff friendly "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by JOHN - 06 October 2020
" My car was faulty. The main beam headlight was faulty...I reported it on drop off. "
" The pick up was Ok, but the staff member over quoted adding an additional driver at the time...thankfully the staff member when I did add an additional driver gave me the correct quote which was over 10 euros less than the original quote...you must train your staff not to over-charge!!! "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by MATTHEW - 06 October 2020
" See Above "
" Great experience with Eurpocar. Sales team at airport were pushy with extras that I didnt need. I dont think the car was in the same category as I ordered "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEVEN - 05 October 2020
" Na "
" Car wasn't great. It wasn't as fuel efficient as expected. Wasn't powerful enough to get up some hills. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by GILLIAN - 04 October 2020
" I find the company to be false. When you book online it states one thing then when you go to pick the car up , its all about rip of tricks. "
" The price was not what it said online. The idea of charging for air con is a joke. The staff are just about taking your money. Lots of hidden extras not true advertising. Would never use again and will leave a review stating that. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by BRIAN - 04 October 2020
" My expectations were that I would be provided with a quality car and quality service, I received neither and I am extremely disappointed on this occasion. "
" Hard sell to upgrade the vehicle and insurance cover at pick up. Despite having ordered a vehicle with "full protection with extensive coverage including wheels, underside and roof" I was only given "basic protection plan subject to excess". I was provided with a 5 year old Kia Rio with scratches and dents on every panel, cigarette burns to front and rear seats and a whole list of faults. Worst car hire experience ever. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by CRAIG - 03 October 2020
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARTIN - 01 October 2020
" Consistently great service and staff. "
" Had to extend the rental which meant closing 1 contract and raising a new one which was admin heavy but the staff were excellent as always. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JACOB - 30 September 2020
" Affordable, professional, timely service "
" Affordable, professional, timely service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JUDITH - 30 September 2020
" Sixt at Paphos airport are scamming customers for extra money. "
" The counter staff said I had not booked a car with air conditioning. They charged an extra €5 per day for air conditioning. When collecting the car it was clear it had already been prepared , with air conditioning and had I declined to pay more I would have been given the same car. Please be aware of this scam. "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by JEFFREY - 29 September 2020
" Check check check the insurance, its a rip off "
" I booked all inclusive cove to be told at the airport that is was not, so to be safe i purchased Europcar cover. Going through the documents when i got home i believe i was miss sold and it was covered. I thought is was not legal to double insure a car. Anyway i feel ripped off by Europcar. Car insurance is the highest in the world at a yearly rate of €4745.00 p/a??? Really "
Value for Money: 3 Efficiency of Counter Staff: 4 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by DEREK - 28 September 2020
" Great price great location "
" Very easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GLYN - 26 September 2020
" As 3 above. "
" Excellent counter and collection/drop off staff. Fully loaded vehicle but very underpowered. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by MARTIN - 26 September 2020
" consistently great service. "
" Great team and service every time. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by LARA - 24 September 2020
" awful, wont be using them again and you've just asked this same question! "
" worst car we have had and hire cars twice a year in Paphos. The whole experience was just like they were after money, not an easy process and felt fobbed off. The car was basically falling apart with over 140,000 miles on the clock not surprised, it barely went! "
Value for Money: 1 Efficiency of Counter Staff: 6 Expediency of Drop-off: 5 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by LAWRENCE - 24 September 2020
" The staff were very pleasant and helpful "
" The car was satisfactory had no issue "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KIERAN - 24 September 2020
" Expensive Breakdown cover consider just a week. "
" Expensive Breakdown cover consider just a week. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by MONIKA - 24 September 2020
" Your prices are very competitive "
" Hate pressure selling of counter staff, and having to pay upfront for fuel! Within a couple of days oil warning light came on. There was no oil in the car. I had to go to a garage and pay to have oil put in. No refund was offered or given. "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by JENNIFER - 23 September 2020
" We missed our flight and the agent at Auto Europe emailed me back pretty much right away about contacting the rental place in Cyprus (where we were going). When the phone number didn't work for me - he then phoned me up and patched me through to someone on the other end who was able to essentially rebook for the next day! It was absolutely brilliant! I would absolutely use this again. "
" The car rental was operated through Sixt - so I'm not sure this applies. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by MARK - 22 September 2020
" The website was very easy to use, good prices. "
" The woman at the counter was continuously rude and proved how little she wanted to be there. She was not willing to advise us on anything that it resulted in me going with another company. I have never experienced such poor customer service. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by STEPHEN - 21 September 2020
" Bit concerned drop off was unmanned "
" Bit concerned drop off was unmanned "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 19 September 2020
" Very easy to use and have been very flexible during Covid pandemic "
" Well located and simple process. The staff were great to deal with. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by PAUL - 19 September 2020
" You don't honour your prices so it's all a con "
" Euro car did not accept that what we signed up for at £62 pound and we had to pay £122 for the same deal. Very unhappy about it but at 10pm at night what choice did we have., "
Value for Money: 1 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by STEPHANIE - 17 September 2020
" good compare site "
" They made me pay for the petrol up front on my credit card which was taken out of my account. And said i can bring it back empty. I said I don't want to do that and on the rental it says pick up full bring back full. It does not say pay for fuel up front. She then says it you bring receipt that you have filled up we will refund money. However I have occurred a charge on my credit card twice. Once for payment and then refund. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by PHILIP - 16 September 2020
" Simple online booking. Hassle free. "
" went smoothly. No issues. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by ANDREW - 11 September 2020
" Always good "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JAMES - 09 September 2020
" Easy to book, easy to pay. good experience and I would recommend Auto Europe to anyone. "
" Overall good experience. Car had damage on nearly all panels which i didn't expect and over 85k miles on the clock. I would have expected something newer and in better condition. Although it was clean, it did drive well and I had no issues with it for the duration. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by RICHARD - 07 September 2020
" Would definitely use the company again. "
" Very efficient and professional "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ERIC - 05 September 2020
" Overall, the staff were very quick to change the car when I reported a fault. "
" Due to lack of staff at Paphos Airport there was a lengthy delay in getting our car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DUNCAN - 04 September 2020
" The counter staff let the hwole experience down "
" At the arrival desk the staff were quite rude, in addition the deal I signed up for was full insurance and I was told by the counter staff they had no knowledge of that. In addition i had ordered and antumatic car and got a manual, with no applogy. I was also charged for fuel and had to get refund on return, where it was adverised as full to full. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARK - 03 September 2020
" N/A "
" N/A "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by RODNEY DAVID - 03 September 2020
" no more comments "
" Over the many years coming to Cyprus I have paid insurance twice as its a local scam as regards car hire and so now I only pay the insurance at the Cyprus desk end and have been telling many people in the UK to be aware of the pressure to buy your insurance at the desk and so don't pay in advance!! My people carrier was ok, but also on its last legs of mechanical life. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by TRACEY - 02 September 2020
" After a very long day you don't need to be hanging around for over an hour collecting a car, especially with a tired child and a disabled son "
" Took over an hour to get car as only one on the desk originally! Car covered in scrapes and dents! "
Value for Money: 9 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by PAUL - 02 September 2020
" Excellent, no hassle and very helpful "
" All very good, swift, helpful and friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 01 September 2020
" See above "
" Poor customer service, car not that clean and parcel shelf broken. Tyre pressure low when we drove off. Not informed that we'd need to upgrade to a more modern vehicle with a/c. Overall not that impressed. "
Value for Money: 3 Efficiency of Counter Staff: 4 Expediency of Drop-off: 5 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by CLAIRE - 01 September 2020
" Not very clear in the fact that the insurance you buy is with a third party and not Europcar. You still need to have a credit card so that they can hold roughly 900Euros on your card. "
" Very high mileage vehicles. Car broke down on our way back to the airport. Dealt with quickly and we managed to just catch our flight. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by ALAN - 28 August 2020
" Not Happy "
" Not pleased with Auto Europe had to pay an extra fee for insurance of which I had taken out with Auto Europe before my trip. Europe Car did not recognise this when I went to pick up the car I had to pay an additional fee. Europe car were fantastic I had an issue with my car and had to be swapped. Auto Europe well I will maybe go direct to Eurocar in future. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KLITOS - 27 August 2020
" Never again will I book another car through Auto Europe and Sixt. "
" I'm Greek Cypriot and I travel to Cyprus from the UK 3-4 times a year to see family and friends. I always hire a car and always choose one with Air-condition which his a must in Cyprus especially middle of August with temperature in the 35 degrees Celsius. I went to collect my hire car from Sixt desk at the airport in Paphos airport and presented my Voucher. The guy behind the desk said to me that I have booked a non air-condition car as stated in the voucher. I have to admit that when I received the confirmation email from Auto Europe I didn't check the voucher as I did not think I needed it until a day or so before I travel to Cyprus. In my mind the Air-condition was a definite must as I have selected it hundreds of other times. I have tried to reason with the Guy at the desk but he wouldn't have any of it. I call the reservation number in the UK and spoke to another person but nothing he wouldn't help either. I have said to both of them that it must be a mixed up somewhere with the booking but they didn't care. Finally I asked how much would it cost to upgrade the same car but with air-condition (baring in mind that the cost for my booking was £70.43). He said I needed to pay another 66€ for the upgrade??? When I return back to the UK I checked the difference in having AC or not for the KIA Picanto and the difference was £7.58. As a matter of principal I declined the upgrade and took the car without AC and suffered for 2 weeks instead of having a great relaxing time. Never again would I hire a car through TravelSupermarket website, Auto Europe or Sixt. I know that I selected car with AC and ended up with a voucher that said that I didn't. There's no way in Hell that I would not select the AC. Beware. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by ALAN - 25 August 2020
" As above "
" Excellent service from booking to returning the vehicle. Great value and great experience: already looking to use company again next year "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by INDREN - 25 August 2020
" No catches "
" Good experience. No problems at pick up or return. Car comes with a full tank of petrol, but a deposit is taken for the full tank of petrol and this is refunded if returned full. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by GILLIAN - 04 May 2020
" With the world upside down with Covid 19 Virus this company was not understanding did not offer refund or voucher not very sympathetic every other company i booked with refunded me "
" With the world upside down with Covid Virus this company was not understanding did not offer refund or voucher not very sympathetic every other company i booked with refunded me "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by MATTHAIOS - 25 April 2020
" I am waiting an answer for transferring the car rental for May... "
" I was satisfied with the car, although I left it back 7 days earlier (I returned to Athens because my hospital was in quarantine). I had already paid for 20 days from 25/03/20 till 10/04/20 but due to epidemic I was in Athens and nobody tell me if I can transfer it for May. This situation is??? because I am Doctor working in Paphos and Athens. "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by KIM - 22 April 2020
" THIS BOOKING WAS CANCELLED BY PHONE PRIOR TO THE TRAVEL DATE - DUE TO COVID-19 I'M STILL AWAITING THE REFUND "
" THIS BOOKING WAS CANCELLED BY PHONE PRIOR TO THE TRAVEL DATE - DUE TO COVID-19 I'M STILL AWAITING THE REFUND "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PHILIP - 03 April 2020
" Very competitive prices and free additional driver offer. Always had a good experience with Autoeurope "
" Friendly and efficient staff. Had a problem with opening the boot. Went to the downtown office and was given a replacement vehicle after 5 minutes. Very satisfied "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by TREVOR - 28 March 2020
" Very satisfied. "
" Busy at the counter on arrival but staff were quite efficient in dealing with customers. Disappointed to be charged for a full tank of fuel plus over a thousand euros deposit. The vehicle was in reasonable condition with only minor defects. No problems during the hire period. Due to the covid19 outbreak we had to return the vehicle to the parking area which was unmanned. We then emailed Cyprus car to re claim our deposit and the cost of fuel which I'm pleased to say was refunded within a couple of days. Overall very satisfied. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ROBERT - 28 March 2020
" Collected car from agreed location and car collected from our hotel "
" Very good no problem with the car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by AARON - 25 March 2020
" Terrible service, will never use again and will make an effort to ensure nobody I know uses it either. "
" Terrible service, couldn't use car because flight was cancelled. When I called they basically said they don't care and it's now their money. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by MARK - 25 March 2020
" Will definitely use them again and have done many times . "
" Great service as usual "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DEREK - 25 March 2020
" Quick and easy to book "
" They called while we were in Cyprus as we were unsure if we could fly home because of the corona virus 19 . There was not a problem and if we needed to extend our stay just email them, very understanding thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOHN - 24 March 2020
" Good experience, good car "
" Excellent customer service and good car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SUSAN - 24 March 2020
" Excellent service all round "
" Good service from start to finish "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CLAIRE - 22 March 2020
" . "
" . "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by JENNIFER - 22 March 2020
" Every aspect of the car hire went well. When it came to our flight home being cancelled by easyJet. I phone in the information of when our new flight was leaving easily. When I returned the car no extra charge was made. Crisis made easy. Thank you "
" Every aspect of the car hire went well. When it came to our flight home being cancelled by easyJet. I phone in the information of when our new flight was leaving easily. When I returned the car no extra charge was made. Crisis made easy. Thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by TONY - 22 March 2020
" An excellent service at a very good price "
" There was a long queue at the desk on arrival. The car had a minor fault with intermittent seat belt warnings. The return was disrupted due to Coronavirus reactions. Otherwise the hire was excellent value and extremely useful as events unfolded. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by JONATHAN - 21 March 2020
" Appalling. If the booking in made by someone other than the driver than it should be made clear at time of booking that the driver needs a credit card instead of burying it in the Ts and Cs. The phone operative I called was rude and unhelpful. Put me on hold and when I hung up after waiting 5 mins he emailed to say I'd hung up whilst he was talking talking to me. "
" We were unable to use car as no credit card in Jonathan's name. Booking made by V Dobbs and it was not highlighted that the driver would need the credit card . Want €86 to remedy this - more than the week's rental "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by BARRY - 20 March 2020
" Auto Europe with the Full Protection cover appears to offer very good value for money. "
" Having booked the car through Auto Europe and taken out the Full Protection cover the local counter staff still tried to sell us additional insurance which we did not need. I found this somewhat confusing and it had me worried for a while that we did not have all the cover we needed. Fortunately we were able to find the original documents and confirm to ourselves that further insurance wasn't needed. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DARREN - 19 March 2020
" Booking was no issue and no issue with eurocar only niggle was I paid for extra cover yet got told I had to pay a deposit on my credit card still for damage even though I had paid for the extra cover so not really sure what extra cover I had paid for as seems a bit of a waste if you still have to pay a deposit anyway to cover damage. "
" The staff were really good and explained everything and the car was a good model and suited us, had no issues efficient service all round "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by GERALD - 18 March 2020
" Never using company again. Passed my experience onto my friends and work colleges.I dare say they will avoid to "
" So:I booked the car in the uk.I had 3 choices of cover.Basic,comprehensive or full cover with the excess waver.I chose the middle one with the excess i could claim back should there be a problem.It was approx £50 the next and full policy being only£10 more.Not thinking i would need that one as where i was going was reasonably safe to drive.Anyway on arriving at Cyprus and trying to sign the car out found that the card i used to make the booking did not work at this time.The only way i could hire this car was to take the full cover out which instead of costing me£10 was now going to cost me a further £80.I was appalled by this but it had already cost me a reasonable amount of money,i had no option other than to pay the extra.So this left me short of spending money for my holiday .Needless to say i wont be using sixt again any time soon.The experience left a bitter taste in my mouth.I just feel like i was ripped off.A taxi would have been cheaper. "
Value for Money: 1 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 18 March 2020
" Good price, decent car. "
" The young lady on the front desk was extremely helpful and efficient. The price was excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOSEPH - 17 March 2020
" Good "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GERARD - 16 March 2020
" Very unhappy re scam being operated. I spoke with site manager Vesilious(not sure correct spelling) who was effectively calling myself and wife liars and that he would not be giving any refund. I wanted him to get Monica to return point but he did not do so. Effectively not caring one bit about me as customer more interested in scam. "
" Monica at pick tried to upsell me everything which I did not really have problem with other than time it took. She stated myself and my wife re fuel policy that there would be NO SERVICE CHARGE FOR REFUELING OF CAR SO NO NEED TO FILL IT UP BEFORE RETURN. I QUESTIONED HER RE THIS AND SHE CONFIRMED ONLY CHARGED FOR FUEL USED.I RETURNED HAVING USED HALF A TANK. NOT ONLY DID THEY NOT ONLY CHARGE ME FOR HALF OF THE 55 LITRE TANK AT 1.224€ PER LITRE AS STATED AT PICK UP, BUT CHARGED FOR WHOLE TANK SAYING THERE WOULD BE A 20€ CHARGE. OUTRAGES AND A SCAM. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PAUL - 16 March 2020
" No comment "
" Bit annoyed with the high pressure attitude of the counter staff trying to push extra insurance product. "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by SUSAN - 16 March 2020
" Totally satisfied. Thank you. "
" I was totally satisfied with the whole car rental experience and would use this company again without hesitation. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GAVIN - 15 March 2020
" Easy to use and competitive price "
" We picked the car up and having gone 5 miles there was a horrible scraping noise. Took it back and the man took the keys drove at high speed around the car park gave me the keys back and said there was nothing wrong. I got my phone out looked under the car and the floor pan was loose and flapping around I took the picture and told him what the problem was. He was very rude and after some time brought us another car no apology just an abrupt heres another car and sign here. Zero customer service the worst experience I've had picking up a hire car ☹☹☹ "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by STEPHEN - 14 March 2020
" Car was new, well appointed and perfect for the job. Great rates too! "
" Could have had more staff on at the reservations desk to deal with the queue (they must know how many people have booked) but other than that, no complaints. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MICHAEL - 14 March 2020
" Pretty satisfactory. "
" Friendly and efficient. Quite a good, clean car. I'd have liked to receive a copy at drop-off of the piece of paper I signed agreeing with the agent that I'd left the car in good condition. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by ELAINE - 13 March 2020
" Return experience with Kevin, much better than counter experience upon arrival "
" Despite taking AutoEurope excess insurance, I was pressurised into taking out Europcar own excess reduction waiver. They did not recognise Auto Europe excess insurance. The agent was very unhelpful and the experience was very stressful "
Value for Money: 8 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALAN - 12 March 2020
" Why do you not provide the vehicle that is booked? "
" Why do you not provide the vehicle that is booked? "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by AMANDA - 12 March 2020
" Smooth transaction, easy pick up and drop off. Nice vehicle. Would use again without hesitation. "
" Perfect. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by EROL - 12 March 2020
" I think the cars should all have at least one usb connection. "
" Great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by THOMAS - 12 March 2020
" Excellent value "
" Have used several times and always good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SHANE - 11 March 2020
" Booking process and price was good "
" The first car I was given I had to return as the brakes where not working properly and I didn't feel safe driving it. After a few words the car was exchanged. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by JAMES - 11 March 2020
" The only thing that was trying to take the extra insurance with them but I had taken it out with you "
" The car was excellent and clean drop was very good service was great Europcar staff Neil was good "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by TIMOTHY - 11 March 2020
" Auto Europe have decent cars at a good price. Insurance is worth taking. Staff all friendly, on this occasion Alexandra and Kevin "
" Who? "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by RAYMOND - 09 March 2020
" Although I reserved a VW Golf I received an Audi A3 instead. I own an Audi A3 so I didn't mind the vehicle change. "
" A pleasant experience. Would recommend to others to use. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SIMON - 09 March 2020
" Very good car at a very good price. On airport pickup was easy and Drop off staff were excellent "
" Very good car at a very good price. On airport pickup was easy and Drop off staff were excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 09 March 2020
" No problems "
" No problems "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHARLOTTE - 07 March 2020
" Overall a great experience. Very friendly staff and great value. "
" The gear box on the vehicle was terrible. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by DAVID - 07 March 2020
" Standards slipping. "
" Annoying warning chime came on intermittently throughout hire. Engine regularly overran when turned off ! Had to stall engine to get it to stop !! "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by ROBERT - 03 March 2020
" will book direct next time . I felt a bit duped by xtra charges .it made the hire cost exspensive would appreciate you looking at my charges . "
" didnt realise i would have to pay more when picking up car a bit confused by extra payments.after 5 hours on plane to be bombarded with xtras .not the price you said. "
Value for Money: 4 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JAMES - 03 March 2020
" Overall pretty good, although some minor issues with the car stopped it being perfect. "
" Collecting the car was very quick and efficient especially compared to other car rental companies I've used. Also felt like I could trust staff and wasn't being scammed, again unlike some other companies. Drop off was also very quick and efficient, Neil who checked the car over was friendly and helpful. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by MARTIN - 02 March 2020
" overall a great service "
" Interior was not so clean as crisp and chocolate in seats this could be seen. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by DAVID - 01 March 2020
" Excellent all round deal "
" All went well.Sixt staff excellent.Car ok.Price good "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by LEE - 28 February 2020
" Excellent. "
" We have rented lots in Cyprus & have tried on & off airport parking. On site is by far the best overall. With a better selection & quality of cars. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARTIN - 28 February 2020
" Already have, and I'm sure they will use auto Europe as well "
" Already have "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 28 February 2020
" Very good "
" Always good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOANNA - 28 February 2020
" Excellent "
" The guy at the desk was fab and dealt with a difficult customer before me brilliantly. Great customer service from him - please pass on "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PRITESH - 26 February 2020
" It was the worst experience I have ever had with a company and will certainly not be using this company again. "
" 1. The queue to collect the car was huge. The desk staff were too busy selling your expensive insurance. 2. The car was useless. It had scratches all over it and the seats had damage inside. When i pressed the accelerator, it made horrible noises. The car needs to be scrapped! 3. When returning the car, they tried to say there was an additional dent. Luckily We took pictures to prove it was already there but missed by their staff! I want a refund! The car was in a terrible sta "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by SIMON - 25 February 2020
" Really good service, no queue, both lads at the counter were great. No hard sell. Even the chap that gave me the keys was cheerful. "
" Quality service. No complaints at all. Quick, efficient, friendly and no hard sell. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by COLIN - 25 February 2020
" Very easy to deal with and the car was clean and tidy "
" Very easy to deal with and the car was clean and tidy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PETER - 25 February 2020
" Straight forward car rental "
" Straight forward car rental "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ADEWALE - 24 February 2020
" No hassles! "
" Smooth "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by AVI - 24 February 2020
" AutoEurope are always a good bet, but the branch at Pafos seem to treat AutoEurope bookings poorly. "
" Front desk insisted I have to pay for full tank of petrol and charged me 73 Euros. Next to me the guy didn't have to take this option but they insisted that with AutoEurope booking I have no choice. Bit unfair as I only took the car for 3 days and no way was I going to use as much. Also car provided the aircon wasn't working although they did change my vehicle, but was a huge waste of time. "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 7 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARK - 22 February 2020
" The whole thing went well from start to finish- no issues "
" I wanted a cheap reliable rental and this ticked all the boxes. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KELVIN - 22 February 2020
" Easy to book. Great service, no hassle, clean and well engineered VW vehicle provided. Well done Auto Europe and Sixt "
" Rada at the Paphos office of Sixt was great- very professional and personable . Helpful and courteous. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JULIAN - 22 February 2020
" Excellent "
" Very friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by IAN - 18 February 2020
" excellent service "
" excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 17 February 2020
" Totally ripped off by SIXT car rental - cost 115 euros due to a puncture "
" Ripped off financially due to a puncture "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 1 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by ALAN - 15 February 2020
" Good no hassle car hire "
" Good car and efficient service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by LIAM - 15 February 2020
" Great car, good customer service, easy to organise "
" Very easy to organise, good cost, good service...very happy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANTONY - 14 February 2020
" The car should have been replaced, it had far too many miles on it and the clutch needing changing plus on the first morning, collected the car very late the night before, one of the types had gone flat. it is off season and the hire company was not busy, so why not issue newer cars to renters. Won't be using them again. "
" The car had done over 70 kilometres and the clutch was worn out, whcih meant driving was harder. On the morning after collection the tyre was flat, so every other day I had to top it up. Only had the car for 4 days and most of the driving was motorway, had it been otherwise then would have had to go back and change it. As this is a quiet season why not issue a newer car. "
Value for Money: 4 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by LYNNE - 12 February 2020
" Very good comparison site and easy to book. Cheapest car hire we have found "
" On arrival the gentleman who served us first tried to get us to upgrade at a cost of 25 euros per day then tried to sell us extra insurance when we already had a policy! not impressed with the Hard Sell Kevin who handed over the car was brilliant. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 12 February 2020
" Overall we were very satisfied. The standard of car was good and we were pleased with low rental cost. "
" Very Happy! We had occasion to email and received a satisfactory reply very promptly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHRISTOPHER - 11 February 2020
" As above. "
" Very friendly and helpful staff, the lad who has recently moved from England to Cyprus recommended a very useful app to help us find places. The lads on the pick up, drop off point were very cheerful and helpful. First class service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CLIVE - 09 February 2020
" Very good and professional "
" The car was immaculate with not a mark or scratches on it. They found a tiny dent on rear passenger door on its return which I hadn't done or noticed. Fine about it no charge. Good,pleasant people. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ROSEMARY - 08 February 2020
" Booking the car was easy, and everything went to plan. Can't fault the service. "
" Everything was excellent - they even collected the car from my hotel for no extra charge. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANITA - 08 February 2020
" The car was just what we ordered . Thank you "
" I found the staff rude . They forgot my bumper seats and I asked for them . One member of staff was very rude he talked about me as walking away , I asked his name and he wouldn't give it . "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by BERNARD - 03 February 2020
" Very good service from Europe Car and very good fair service from staff on vehicle return. "
" very good service. Slight pressure at pick up to purchase unnecessary additional insurance as already has excess cover & to return petrol near empty rather than full to full as booked which may have been financially detrimental to self. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by THOMAS - 03 February 2020
" Great value for money, despite booking very late! "
" Great value, nice counter staff on arrival (and at the pick-up location), car as described and immaculate. One gripe being the officious staff member who suggested that we were likely to get a a 100 Euro fine for a bit of sand/crumbs in the foot well. We asked whether we would or wouldn't (he wouldn't confirm) so we spent 20 minutes scraping out the car of every last speck of dust, effectively doing the job that their hoover would have done in a minute. After going through the ignominy of this we went back to him, he took a look and said it was now fine. Completely pointless exercise and left a sour taste in the mouth. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by LYNNE - 01 February 2020
" Probably the worst car we've had from Sixt "
" Car breaks grinding and screaming, reverse gear hard to engage, engine sounded really rough, needs a service. Reported this to Sixt staff on return "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by GORDON - 01 February 2020
" Good counter staff "
" The desk staff are very patient "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PARVINDER - 01 February 2020
" Very good overall "
" Simple and easy process from start to finish. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by AASHISH - 01 February 2020
" Mentione above "
" Counter staff was rude and wasn't cordial enough in their tone pitch and body language while explaining the rules "
Value for Money: 4 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHRISTOPHER - 01 February 2020
" Easy to book and great price from Autoeurope. Shame about Europcar and the usual attempted scamming "
" Whilst pointing out the various scratches on the car the guy told us to not worry about any scratches over 5cm and when we started to note them down he said 'you had a bad experience or something?'. When returning the car the colleague said there were small scratches which were not noted and that he would have to take it from our deposit. He gave up pretty easily which suggested he was knowingly trying it on. Disappointing customer service. Car was in good condition although the side mirror was damaged and had to be realigned every time the car was started. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by ANDREW - 01 February 2020
" Very good service for Last 3 years I go to Cyprus 12 times a year and use six But no discount from six or Autoeuropa not to happy "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHLOE - 01 February 2020
" All very good and professional "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SCOTT - 28 January 2020
" No comment "
" No problems "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by JOY - 28 January 2020
" Efficient "
" Efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GRAHAM - 26 January 2020
" Very happy "
" Very happy will definitely book again through you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by RICHARD - 25 January 2020
" Great "
" The service received from all of the staff was first rate!! Very comprehensive explanation of charges and procedures. Other places could learn from Autoeurope "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ASHLEY - 25 January 2020
" Good website, great value and compared lots of companies "
" Lovely clean well kept car. Very happy with Sixt. Would be nice if ALL car hire companies would make it clear and concise what the final payment is. When you hire a car at £xx then that should be your final price and should include a tank of fuel and ALL insurance. You should then have the option to return the car full of fuel at your expense or return empty and be charged for this. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by VALERIE - 24 January 2020
" Whoever did this needs to be sacked. "
" It appears that someone at Europcar Paphos airport stole our credit card details and they/ someone has tried to withdraw various amounts from various places around the world. We only used the card at Europcar so it has got to be someone who works there. This is appalling and has caused us a lot of stress. The car hire itself was fine. But please please beware. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 23 January 2020
" Generally good. Drop off took longer than expected because of refunding deposit and fuel charge. "
" Surprised I had to pay for a full tanl of petrol up front. As it was only a 3 day hire. I returned it with full tank so was refunded thia cost. Added to potential cost and made drop off longer as this was a second cost to be refunded. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 23 January 2020
" Value for money "
" Excellent "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by STEPHEN - 22 January 2020
" AutoEurope makes the booking and confirmation process very easy. "
" Friendly staff and quick process! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by RAYMOND - 13 January 2020
" Hassle free car hire, delivered to, and collected from the hotel we were staying in. "
" The car was 5 years old with 96000km on the clock. But it worked ok. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ROBERT - 08 January 2020
" Would definitely use them again "
" Straight forward pick up and drop off "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by MATHIEU - 05 January 2020
" The car was in great condition, nearly new. Quick and easy to return the car too. But, the sale rep just kept trying saling us additional features even though we did not want any and he has also obligated is to pay 63 euro (more than the rental car) for the fuel tank. I always prefer to return the car by filling up the tank myself as it is cheaper. The guy did not want us to do so, saying that it is cheaper anyway, where in fact, nobody return a car with an empty fuel. Anyway, very bad marketing to screw up customers. "
" The car was in great condition, nearly new. Quick and easy to return the car too. But, the sale rep just kept trying saling us additional features even though we did not want any and he has also obligated is to pay 63 euro (more than the rental car) for the fuel tank. I always prefer to return the car by filling up the tank myself as it is cheaper. The guy did not want us to do so, saying that it is cheaper anyway, where in fact, nobody return a car with an empty fuel. Anyway, very bad marketing to screw up customers. "
Value for Money: 6 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by THERESA - 04 January 2020
" Have used autoeurope in the past and always happy with the service and value for money car hire provided. Better rates than anywhere and better quality cars at standard price. Always my first point of contact when looking for car hire. "
" staff at pic up and drop off were very friendly and helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PHILLIP - 03 January 2020
" Service was good but let down by my still not managing to fully insure myself despite it looking as though I had. I would rather every hidden detail be quite clear and up front. The condition of the car provided was not great particularly the window wipers which were not road worthy. "
" I paid for full insurance and yet still had to leave a deposit for the key?? "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by ERIC - 03 January 2020
" Reasonable, reliable service. "
" Smooth, seamless car hire. Thanks. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JAMES - 03 January 2020
" As "
" Good overall service "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by RONALD - 03 January 2020
" My experience was overall a positive one apart from the discrepancy in 3. I would not hesitate to use Auto Europe again. If the matter can be resolved with Europcar, I would seriously consider using them again as well. "
" The experience was overall a positive one. The car was in good condition so there is no complaints in that area. However, I was disappointed to be charged an extra 35 euros as my flight was diverted to Larnarca as it was not able to land in Pathos due to bad weather. On arrival I was constantly calling the Europcar office but no one picked the phone up. Fortunately, there was a As Europcar office in Lanarca. I feel it was unjustified charging me and extra 35 euros, especially given that I could visually see there were numerous vehicles available in Larnarca when I went to collect the vehicle. I did dispute this with a member of staff and they insisted to inform me that the vehicle had to be driven from Pathos, which was clearly not credible or accurate. Secondly, I was informed the fuel policy was full to full which is clearly advertised on the Auto Europe booking website. I was quite mortified to be told at the desk I would be charged a further 67 euros for a full tank of petrol and informed I could bring it back empty. I disputed this to the member of staff at the desk explaining that is this was not in my agreement or it was not advertised. This is a clear scam as I consumed only half a tank of petrol so it was to Europcar advantage for me not to full up the car prior to returning it. Because I was with my wife and 2 young children with one having a disability(mobility issues), it was late evening, everyone was tired and fatigued, the weather was bad and we were 139 KM from our hotel I did not see any point in engaging in an argument or disputing anything. I really didn't want to start our first family holiday for 5 years with a negative. I would be grateful if you could look into this matter or at the very least pass on my concerns to Europcar. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by YAN - 03 January 2020
" Generally good "
" They tried very hard to sell the excess protection insurance to me - despite that I've told them I've already got a separate policy covering it. They also pre-charged the full tank of fuel which made me a bit uncomfortable. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEVEN - 02 January 2020
" Experience was good overall and the whole process was very efficient. Would have been nice to have a car in better condition "
" Experience was good overall and the whole process was very efficient. Would have been nice to have a car in better condition. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by DAVIDE - 01 January 2020
" Very easy from start to finish "
" Great service and the guy on my return was very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by TOMMY - 21 December 2019
" I would use them again. "
" Very easy to book and the service was great. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHRISTOPHER - 18 December 2019
" Great "
" Friendly staff .fuel return options Efficient pick up and return "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by MICHAEL - 18 December 2019
" very easy to use "
" very professional staff excellent quality car will use again soon "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KENNETH - 17 December 2019
" Efficient service at very good price "
" Very well handled with no delays "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by WILLIAM - 10 December 2019
" Very friendly staff at pick up and drop off. "
" Very friendly staff at pick up and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PAUL - 10 December 2019
" Not in Cypress unless I pre warn them about the collection Desk "
" Scored a seven due to hard sell at airport desk, 20 euro for additional ferry insurance Joke Cypress is a island no ferries in aya napa. Instead of full to full fuel I was told that the policy had changed to pre pay before collection so had to pay before I was allowed to pick up car. "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by IAN - 09 December 2019
" Good value for money. "
" Condition of car could of been better. Lots of marks and dents. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by GEOFFREY - 09 December 2019
" I always get a good deal with auto europe. "
" Fast efficient service. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ANNE - 08 December 2019
" No problems experienced "
" The staff were friendly and helpful "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by ZABAIR - 07 December 2019
" No messing about very good service all round. "
" Very happy with the service and price. And the car was brilliant. Will use you guys again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 05 December 2019
" Rent from six ever mouth in Cyprus no problem but no discount from auto Europe "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by WILLIAM - 05 December 2019
" Fuel policy and terms and conditions are contradictory. I called up and was reassured it's full to full but then they make you pay up front for a full tank and then refund it if you bring it back full with a receipt. "
" I decided to pay a little more for a better car as I HATE Kia's, the description said Ford Fiesta or similar. However on arrival I was given a Kia Rio. As with previous experiences of Kia's, it was awful! The fuel policy is misleading. They make you pay for a full tank and then they refund it if you bring it back with a full tank and a receipt. But then you lose money as the exchange commission comes out of your pocket. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by STEPHEN - 04 December 2019
" As above "
" Not happy that they charge you for a tank of fuel and have to provide a receipt to get your money refunded even though you have agreed to return it full and the pressure into to trying to sell you extra insurance you don't need. Weak will people will fall for this. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PAUL - 04 December 2019
" no comments "
" no comments "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 27 November 2019
" Overall very good. "
" Once again they're staff where friendly, courteous and helpful, appreciated they took time to walk around car looking for and noting defects on the car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by ROBERT - 25 November 2019
" Used the same company for years it all works very well "
" Easy & efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANN-MAREE - 25 November 2019
" 50 EUR to hire sat nav for 5 days is very expensive. Also I rented a golf and was supplied a Nissan Note - not exactly the same caliber of vehicle. "
" 50 EUR to hire sat nav for 5 days is very expensive. Also I rented a golf and was supplied a Nissan Note - not exactly the same caliber of vehicle. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by RICHARD - 24 November 2019
" Not involved "
" A very good offer. Car OK "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by TRACEY - 24 November 2019
" Will definitely use company again "
" Pleasant staff with a great and quick service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ALLAN - 22 November 2019
" Overall...a very efficient car rental booking from the on-line rental, counter staff checks, vehicle pick up, and final drop off...very good service. "
" The drop off guys in the Europcar car park kiosk were very good at pre checks and post checks...very friendly and dedicated! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by BORIS - 22 November 2019
" Best price and fast response. "
" Nice staff, car in very good shape. I can recommend. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by COLIN - 19 November 2019
" Ok for the amount paid but lack of functioning air conditioning was very disappointing "
" Car condition was not great (lots of scuffs and dents) and air conditioning did not work. I had paid slightly extra for a slightly bigger car but VW Up was very small (only room in boot for 1 case, not 2 as requested)and interior lacked refinement (very basic). "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by KEVIN - 19 November 2019
" Everything always goes very smoothly. Wouldn't use anyone else. "
" Everything always goes very smoothly. Wouldn't use anyone else "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 19 November 2019
" Maybe old cars are reserved for broker rentals "
" Car was very old with 43000 on the clock! Have used Sixt before with excellent cars but have never had such an old car "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by BRIAN - 17 November 2019
" Good value and service "
" All went smoothly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOHN - 17 November 2019
" Great service Only it should have been explained more at booking stage that when you go to pick up the car there is always going to be extra to pay. I wouldn't have cared if I was told ahead of booking so I could have played before I went "
" Great service The only thing I didn't agree on was the extra insurance I had to take if I didn't I would have had to put £1000 block on my credit card so had to pay for this insurance so only £300 block on my credit card That meant there would have been hole in my holiday money with me being a pensioner I could not afford "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PATRICIA - 17 November 2019
" Stress free pick up and drop off at Paphos Airport. Car wouldn't start on one of our days and we were sent a replacement within the half hour great service thank you all staff at sixt "
" Stress free pick up and drop off at Paphos Airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SARAH - 16 November 2019
" Car was perfect for our needs and the staff at arrival and drop off were very friendly and helpful "
" Easy collection and easy drop off. What more can you ask for? "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALASTAIR - 16 November 2019
" I will be using your services the next time we are over "
" Execlent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by BARRY - 16 November 2019
" From start to finish, the staff made it really easy! The car was just what we wanted! Staff were awesome and made the experience so much easier! "
" The car was great, it was just what we needed! Clean when we picked it up and the staff were great! When we dropped it off, the staff came straight out. Looked round the car, sorted out the deposit really quickly and we were off! Could not have had a better service! A****!!!!!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ROGER - 16 November 2019
" WHY AREN'T ALL RENTALS FULLY COVERED, EVERYTIME YOU PICK A CAR YOU HAVE TO BE READY FOR A CONFRONTION ABOVE DO WANT TO BUY THIS EXTRA .ITS A GREAT START TO YOU HOLIDAYS . "
" N "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by AVRAM NATAN - 15 November 2019
" Bad beginning, but at the end was fine "
" They aggressively tried to force me to pay for a tank of gas, claiming it was mandatory, and the computer doesn't give another option, after I didn't agree, he offered a compromise that i add the extra insurance, Only after recording him he all of a sudden agreed that there was no landed extra. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ALISTAIR - 13 November 2019
" As above section 3 "
" Pickup and drop off was good. Vehicle needed a return to sort out perished rubber ware on rear doors (marking clothes) and Aircon had odour (end of season maybe need refills). Otherwise efficient and would use again and had recommended another to your site. Best regards "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by EVANTHIA - 13 November 2019
" Headaches and sickness from the fumes ! "
" Having used the cars both in Larnaca and Paphos on numerous occasions. I was very upset that this time my car was leaking petrol fumes inside the car , the car should not have been rented out in this condition. Finally getting through to the Paphos office a day before the return of the vehicle , they happily changed over the vehicle promptly. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by DOUGLAS - 13 November 2019
" Still awaiting a refund as promised on your chat line some time ago. Rented car returned a week early due to family illness. Original rental dates Aug 15th 2019-Sep 9th 2019- Car returned Sep 2nd 2019. "
" Good Service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JULIE - 12 November 2019
" Very pisitive "
" I was very happy with the experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PULKIT - 11 November 2019
" NA "
" Was not happy with the fact that you were forced to pay for a full tank of fuel on arrival. We were told that you can fill the car fully and bring back the receipt at drop off but as we were returning the car before 5am no fuel stations would be open at that time and are within 10km so would not be acceptable. The staff at the couter "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by RICHARD - 10 November 2019
" We had a Renault Clio 4 door saloon, which was quite comfortable and economical. There was a small issue with the fuel guage, as it was full when we collected the car, but when we topped up the tank to maximum before returning the car, the guage did NOT show full, although it was! But the staff accepted our explanation, and we were refunded the full amount they had charged at the start of the hire. "
" Very easy to locate the hire office in arrivals at Paphos Airport. Had the usual sales talk to add extra cover, but declined. Nevertheless, a smooth transaction picking up the vehicle "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JENNIFER - 10 November 2019
" Car was excellent standard. Smooth pick up & drop off. "
" The fuel options should have been explained in more detail at drop off. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JILL - 10 November 2019
" great experience will be back "
" Great team in Cyprus very helpful and knowledgeable from the reception to the drop-off point "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 09 November 2019
" Ed and Costa were both particularly friendly and pleasant, asking if we had a good holiday and saying that they were looking forward to seeing us next time! "
" Both the representatives at the desk in the airport and also outside helping you to collect the car were polite, helpful and friendly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by JOSEPHINE - 09 November 2019
" Stress free experience, clear instructions from rental desk. Car was very clean, inside and out. Would definitely recommend and use SixT again. "
" Paperwork for collection of car was ready and straightforward. Car collection and drop off was also done very quickly despite thorough inspection undertaken by rental company, including taking photos of car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MYLES - 07 November 2019
" All about average really. More staff are needed at the counter in Paphos airport or alternatively speed up the car sign up and hand over of the paperwork. "
" Air con did not work, so I had to go back to the airport for the gent to say it's working now..he used some trickery he said. Be ideal if this sort of thing is checked and save the need of wasting holiday time. If you turn it off for non air con paying customers, well darn well turn it on for paying ones. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by HUGH - 04 November 2019
" AUTOEUROPE WERE AN UNECESSARY EXPENSE. "
" EUROPE CAR WERE EXCELLENT. wISH WE HAD DEALT DIRECTLY. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PHILIP - 04 November 2019
" Accidentally chose a car without air-con which wasn't ideal with a small baby so I was made up when our car arrived with air-con so didn't need to upgrade, sadly the air-con didn't work, didn't realise this until we were quite far away from the airport. Being late in the year it wasn't a huge problem and it was probably my fault. The rest of the experience was excellent, a car for 3 days £18 and provided by Sixt, will definitely use again "
" Easy to book, sounded too cheap to be good but I was wrong, excellent price, good car and excellent service by Sixt "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by LEIGH - 02 November 2019
" Perfect "
" Good company, competative prices. Have used a few times now and never had any problems. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by HAYDN - 31 October 2019
" all round good experience. "
" Sixt Paphos airport great. no fuss or messing around. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARCUS - 30 October 2019
" Normally the cars and service is very good but they do need to keep on top of their vehicle maintenance and replace older vehicles that have issues. We tried to tell them about the issues when we returned the vehicle but they did not appear to be interested. I would be happy for someone from Europcar to contact me to discuss this booking in more detail. "
" We have hired a number of vehicles in Cyprus over the last 2 years and have had them from both Europcar and Sixt. The car that we were given this time was one of the worst we have received. The AC would only blow cold air for the first minute and would then just circulate ambient temperature air. The fuel consumption on this car was diabolical, we have had this make and model before but this was by far the worst we have had. That car had an intermittent misfire and the breaks had a judder when used, especially when in the wet. If the weather had been hotter (so the AC was really needed) or if our booking had been for longer we would have returned the car and asked for an exchange. We did not do this as we did not want to wast a day of our holiday calling and then returning to exchange the car. "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by PETER - 30 October 2019
" Easy booking process, but long delays at Europcar. The car supplied was not what we booked, but they had no others so we had to make do. "
" Long queue to pick up car. I booked a Kia Sportage or equivalent and got a Mitsubishi L200 pick up. That is not an equivalent. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by DIARMUID - 29 October 2019
" Overall - disappointed, it is not acceptable that Sixt treat your customers as second class, this will affect returning business. "
" This being a budget rental I didnt expect 5 Star treatment or vehicle, however thew customer service when there was a problem was dreadful (your choices boxes above don't encapsulate all possible options). I understand that the service is offered through Sixt (possibly mopping up the budget end of the market with older vehicles?) but the service proffered costs nothing extra and should be extended to all customers. A faulty windscreen wiper on the motorway is dangerous, it fell off after two swipes, I had to brake and retrieve it leaving me soaked through. I then had to leave the motorway and arrange a temporary repair, to enable a drive back to the airport - all that was offered by your emergency service centre. The manager wouldn't come to see me - too busy! Assistant Mario, belligerent attitude, insisted that I re-fill the vehicle otherwise a refuelling service charge would be added (i was happy to pay for the fuel but not the service charge) - this wasted another 30 minutes of my time. Had I not managed a temporary repair at my cost, the wiper blade holder would have damaged the windscreen as well as being dangerous in the torrential downpour. Had I damaged the windscreen, Mario kindly informed me I would be liable! a really class act this fellow, he would benefit from more training or perhaps he could go and work for Ryanair, his manner and customer services skills would be welcome there. Very poor show Sixt! "
Value for Money: 10 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by THOMAS - 29 October 2019
" Hi. At the desk I was required to take out excess cover despite already purchasing in advance. I do not have a credit card due to a gambling addiction. i was told I can not use my wife's credit card or my debit card for excess cover deposit. So I paid for excess cover reduction twice. This seemed unfair. "
" Hi. At the desk I was required to take out excess cover despite already purchasing in advance. I do not have a credit card due to a gambling addiction. i was told I can not use my wife's credit card or my debit card for excess cover deposit. So I paid for excess cover reduction twice. This seemed unfair. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by ALISTAIR - 28 October 2019
" Lovely clean golf and we had no problems. Would use again. "
" Very good efficient service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by TONY - 27 October 2019
" Good price, easy to use. Free extra driver was a bonus "
" Excellent service. Only slight problem was unable to pre register as booking reference was not recognised. Had to join queue "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by WILLIAM - 26 October 2019
" excellent service "
" very smooth as usual, efficient service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JAMES - 24 October 2019
" Overall, excellent! "
" Excellent service. Vehicle is slightly underpowered for hilly roads "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 24 October 2019
" Excellent Service "
" Excellent all round service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DEREK - 23 October 2019
" Auto Europe offer good value for money "
" Had to wait an awfully long time to get served at Paphos airport "
Value for Money: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by DAVID - 22 October 2019
" Friendly and Efficient workforce. The car we received was in excellent condition and served us well on our holiday. "
" Landed in the early hours. Wanted a quick efficient service and that is what i got. Thank You. Much Appreciated. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CATHERINE - 20 October 2019
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by PETER - 20 October 2019
" Very good but rather to hard a sell on the extra insurance cover which I did not need "
" Car had excellent mechanics but also a lot of small dents and abrasions which could hav been easily fixed as they happened after each rental period instead of being allowed to build up "
Value for Money: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by MARK - 20 October 2019
" not at all happy with the way things turned out "
" i pay on line before i left for cyprus and when i got to cyprus i had to pay almost double again ???? also i pay for meet and great but this did not happen .vary dissapoited "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by LESLIE - 19 October 2019
" As I had already paid Auto Europe, when Sixt offered a 'deal' there was no refund involved as Sixt and Auto Europe are different companies. Therefore the 'deal' was declined as it would have doubled the price. "
" Car collection was straightforward. Sales staff efficient but tried to push for an upgrade, but with no allowance for full payment already made to Auto Europe. Car was on airport site, so easy to collect. Collection process simple. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by RICHARD - 18 October 2019
" Excellent "
" Quick / Efficient and Polite "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SIMON - 17 October 2019
" Always good comparison site. "
" Very poor experience when picking up car as assistant was very slow with the four customers ahead of us by trying to up-sell everything resulting in an hours wait at 1am. "
Value for Money: 6 Efficiency of Counter Staff: 2 Expediency of Drop-off: 9 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by ANDREW - 17 October 2019
" As above "
" Car was not good I use six 12 months a year frist time not happy auto nisan note I go to Cyprus every month from uk and rent from six normally very good but not this time "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by MICHAEL - 17 October 2019
" All very good "
" All very good. Quick and efficient ay collection and hand back. I even left my glasses in the car and the gentleman that took our car back came to find me to return them. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by STEVEN - 16 October 2019
" Great car and service "
" Picking car up ok but bit too much on trying to get me to pay more Dropping off excellent service Dr "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by THOMAS - 16 October 2019
" Poor start & never really recovered acceptable service level as missing phone was never found & staff were not really interested. "
" Car was obviously not pre-checked as we found out after we had loaded our luggage etc into the car that the nearside headlight did not work. As we were picking the car up at 1am lights were a necessary. Replacement vehicle was eventally made available. During the upheaval of changing cars I accidentally left my mobile in the first car & even although the this was reported to their help desk within a couple of hours my phone has never been found. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 4 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by STEPHEN - 16 October 2019
" Overall really good. "
" Overall really good. Small queue at pick up desk while customers signed three copies of documents in two places - carbon copy paperwork would speed this up. Staff were all excellent, car perfect and return drop off took less than a minute. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 16 October 2019
" No major problems, just a few irratations "
" Very high mileage vehicle, though no major problems in use. Drivers seat very low without any height adjustment and drivers door windows did not open. Boot cover missing so anythin in boot on show. Fuel policy a nuicance, return empty and risk breakdown or lose fuelm to the company. Please full to full. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by ROBERT - 15 October 2019
" So nice to pick up the car at the airport as we arrived late at night. Staff very friendly and helpful. "
" Lovely welcoming staff great service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by ROBERT - 13 October 2019
" good experience "
" the locking system did not work on the car-otherwise a good experience "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by FAROUK - 12 October 2019
" It was a smooth transaction especially at the desk in the airport. "
" Headlights on the car were faulty they flickered on and of occasionally. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by MOSTAFA - 12 October 2019
" It's the drop off car park was confusing though "
" Was fast and quick checkin. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PETER - 12 October 2019
" Good service and provided our rental car at a reasonable price. "
" Excellent service, friendly staff and speedy process. Rental car clean and tidy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PHILIP - 11 October 2019
" expensive for what I normally pay. "
" Had to wait 45 mins at desk to collect car. 3 persons in front of me. More desk staff would be helpful "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by JEFFREY - 10 October 2019
" A1 service "
" Pick up and return quick and easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by MARK - 09 October 2019
" See above "
" Fast and Friendly service. Resolved an issue at Check in "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MELVIN - 08 October 2019
" great staff and very quick sorting things out for us "
" great easy drive and staff very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by HAZEL - 04 October 2019
" Everything was easy online and the price was good. The vehicle itself was in good condition and we had no issues with that. "
" There was only one member of staff on duty at the desk when we arrived to collect the car. We waited about 40 minutes, which was unsatisfactory. I felt pressurised into buying additional insurance, costing nearly 200 Euros, and did do so, although that was more than the original car hire. It was late, I was tired after a long fight and the explanations from the member of staff were complicated and I felt designed to make one feel the insurance was essential. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SONIA - 04 October 2019
" Easy straightforward booking with Auto Europe "
" The counter staff within the airport were lively however the staff at the car collection point weren't very helpful. He didn't explain how to start the car or where the lights were. He also failed to explain how to get past the barriers in the car park which meant having to drive back to the collection point to ask. Other than this our experience with Sixt was excellent. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by GILLIAN - 04 October 2019
" Good and clean car. Just a shame about the warnings! "
" Could do with English version of book as I had warning lights coming on and I couldn't read Greek! "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by TERRY - 03 October 2019
" If staff, in Paphos, had a little more patients lot less aggression, and try to understand situation, be helpful, then all would be fine. "
" Was not happy with over charge 50 euros, after speaking prior day before, staff at counter/collection depot, found intimidating, when your in a country you don't know, and delivered the vichle back to where you think is the closest point at Airport for return, and explain to depot collection, I don't expect conflict, to move it to car park of sixth, if I don't know where entrance is, I would expect assistance. "
Value for Money: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 7 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PER - 02 October 2019
" Read point 3 above. "
" Mis-sold upgrade. Was told you could offer a BMW 4-series foar an additional 80-someting. That interested me as I had never tried a 4-series. Agreed on 60+ euros extra. when i was given keys the rep. said: it is a 118. I didn't reflect much on this as she really tried to sell me the 4-series and I thought she just didn't know her bmw's...when i colected the car it turned out to be just a 1-series, a 118. It was very late at night and I just wanted to get to my hotel(1 hours drive) so I just brought it up with the person at pick up station. would have taken too long to walk back to desk (procedure there was far too long already). Car was nice, but it was still a big disappointment. I would NEVER had upgraded if I would have been told it was only a 1-series. I would like the premium refunded, if you actualy do it is another story. "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 7 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by KENNETH - 02 October 2019
" Very nice car; no problem with it. "
" I ordered a manual drive car but had to take an automatic which took a bit of getting used to. The staff member was rushing to get to another customer so wasn't much help in familiarising me with the vehicle. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 02 October 2019
" I have rented from Europcar over many years without any cause for complaint at either the pricing or customer service. On two recent rentals in Cyprus the cars have both been of high mileage and shown their age and worn front suspension. Customer service at pickup and return has been efficient and friendly. "
" I appreciate that the cars in Cyprus are operated and maintained for a long period of time, unlike the short hire life in Europe. However, the KIA Rio (MHE 201) rented suffered from a loud clunking noise on crossing speed humps which I attributed to either worn suspension bushes or a loose component behind the dashboard. The windscreen wipers, only used to wash dust from the front screen were ineffective. I reported both issues on return of the car. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by CHRISTINA - 02 October 2019
" Staff friendly and efficient. Car was very clean. Will use same company again. "
" Staff friendly and efficient. Car was clean and the check over was thorough.will use them again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PHIL - 30 September 2019
" Efficent and helpfull "
" Good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CALVERN - 30 September 2019
" after thomas cook collapse they failed to respond to any emails about extending the rental agreement - not helpfull! - also they blocked £900 on my credit card, but as I dropped off car at different airport, staff claimed they could not unblock it, as we had a CAA flight to sort I had to leaeve with this unresolved, again nobody seemed to care or more to the point seemed interested. "
" ok but car sounded bad, and struggled at times... "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by ROBERT - 30 September 2019
" Awful cars with staff who's only intention is to rip you off. "
" I requested an upgrade on arrival and paid 300 Euros, when we got outside the upgraded car was not big enough even though he had been told the size we needed. On going back he issued another and when we again went outside the second car was a total wreck, banged, broken and dented. After leaving we found the aircon didn't work and we then he'd to return it after two days due to an engine management light. We were then given a suitable vehicle, that is if we disregarded the huge dent in the back! Ady on the desk was just a rip off merchant, Kevin on the pick up point was the only one who helped preserve our sanity. Five hours wasted holiday dealing with a hire car not fit for purpose. "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 2
PAPHOS, CY - Reviewed by MICHAEL - 30 September 2019
" Would use again "
" Everything was efficient and friendly. Would use again "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by PANAGIOTIS - 29 September 2019
" Overall good experience with the staff, car and drop-off. The main exception was being charged 65 euros for a car with a 35-litre fuel tank capacity (VW UP model). This is scandalous since the unlead price in Cyprus is less than 1.20 Euro/L. Avoid extras such as "full tank at time of pick up". "
" Overall good experience with the staff and drop-off. Main exception: I was charged 65 euros for a car with 35 litre fuel tank capacity (VW UP model). This is scandalous since the unlead price in Cyprus is less than 1.20 Euro/L. This is also the main reason for my relative low rating. "
Value for Money: 4 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by SHAYNE - 29 September 2019
" Awful, never again. "
" When arriving at airport, we had to wait an hour for our paperwork to be processed, this was due to a system failure, so had to be hand written. When finally going across to pick up car, it was full of scratches and small dents and scuffs, not what I expect from a large company, especially when making you sign for a £1500 excess. After driving the vehicle, the engine management light came on as well as the oil warning light. The car also drove like it was on its last legs, clutch riding high and a gutless engine. "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 7 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by PAUL - 29 September 2019
" Auto Europe is my first point of call when looking for car hire. `they are very competitive on price "
" Have found Europcar excellent. I tend to hire a car five times a year and have never been disappointed by the service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MICHAEL - 28 September 2019
" No queues and great service "
" Hassle free, polite and courteous service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by SUSAN - 28 September 2019
" I looked and compared cars for a while before booking. ONLY after I had paid could I print off the voucher and, since I don't have a printer, my son brought it with him when taking me to the airport. Imagine my shock when on arrival I was offered air conditioning at a rate of 12 euros /day for 21 days! THIS WAS MORE THAN THE TOTAL HIRE COST HAD AMOUNTED TO!!!! ABSOLUTE RIP OFF AND I WILL BE MAKING A FORMAL COMPLAINT. "
" I looked and compared cars for a while before booking. ONLY after I had paid could I print off the voucher and, since I don't have a printer, my son brought it with him when taking me to the airport. Imagine my shock when on arrival I was offered air conditioning at a rate of 12 euros /day for 21 days! THIS WAS MORE THAN THE TOTAL HIRE COST HAD AMOUNTED TO!!!! ABSOLUTE RIP OFF AND I WILL BE MAKING A FORMAL COMPLAINT. "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by ASHLEY - 27 September 2019
" Simple booking "
" Very clean and tidy car. Well looked after. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANNE - 27 September 2019
" As previously stated, a lot more clarity on collection and charges is needed in this particular instance, "
" On arrival we were led to believe it was a meet and greet. However it did state there was a desk in terminal. Unfortunately there was no desk displaying the name CYCARHIRE. Eventually I aproached the desk labeled SIXT to ask for info, only to find that they were dealing with this car hire. I was obviously very frustrated by this time. We had also requested a sat nav which turned out to cost 10 euros a day. I thought this price was extreme but had to pay it in order to locate our villa. I believe a fairer price would have been half of that. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 26 September 2019
" Nothing is too much .Excellent "
" Alexandra a joy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALEXANDER - 26 September 2019
" Fine, car was good "
" Fine will use you again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by BLAKE - 25 September 2019
" It was not made clear that we had to go to the Sixth car rental desk to collect the vehicle, therefore we wasted a lot of time and phone calls trying to locate you. "
" It was not made clear that we had to go to the Sixth car rental desk to collect the vehicle, therefore we wasted a lot of time and phone calls trying to locate you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by PETER - 24 September 2019
" No comment "
" No comment "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by CAROL - 24 September 2019
" As above. "
" On arrival the counter staff whilst polite and pleasant were very confusing. Telling me we did not have enough insurance, i said i had included insurance but she would not accept this and she repeatedly said we did not have insurance. Her english was also difficult to understand to such an extent we gave up discussing insurance and i caved in feeling pressurised. Im still not sure, but i think i paid a huge sum for insurance which i did not want to but, in the end just wanted to get on my way. I feel this selling of insurance at the desk by someone with only limited english and late at night is unacceptable. I was tired and didnt want the hassle of this pressure selling. I am still upset about this. Please can you review how much this car hire has cost me, if i have paid only the original sum of 525.62. Plus a fuel charge as the fuel tank was full. I will be happy with this. I have to say the vehicle drove very well. Please confirm above as this still worries me. Regards. "
Value for Money: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by SOFRONIOS - 22 September 2019
" ok "
" ok "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by JOSEPH - 22 September 2019
" Will never use this company again "
" I booked this car and was given a price which was acceptable. Having paid for it and therefore committed to the hire, when I printed out the documents I find in the small print that a surcharge would be levied. Therefore when I collected the car I had to pay a further £43. Had I been advised of this charge in the initial stages I would not have hired a car from you. Needless to say I will never consider or recommend your company in the future "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by GLYN - 21 September 2019
" Excellent service would recommend "
" Friendly efficient staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by MARTIN - 21 September 2019
" Very professional, reasonable prices and clean vehicles. "
" Very professional, reasonable prices and clean vehicles. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NORMAN - 20 September 2019
" Quick and easy will use again. "
" Great service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PHILIP - 19 September 2019
" Simple and easy rental "
" Really easy and quick rental "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHRISTOPHER - 19 September 2019
" Forcing me to add a comment here is infuriating, as I'm providing you with feedback. I was tempted not to reply at all as a result of this "
" Check-in took ages. I was told several times that "for my convenience" (rubbish) I had to provide a receipt for petrol, so that it shows I have filled the car up. It's very difficult to return a car full of petrol in Cyprus at various times, as you can only fill up manually in 10 euro chunks. The key fob didn't close properly and the car was showing its age. "
Value for Money: 4 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by BRENDAN - 18 September 2019
" I picked the car up from Europcar and the Assistant said that i had not ordered AirCon so we agreed a charge of 28 Euros.He then added the cost of a full tank of petrol and I signed the document. Checking my bank statement shown £76.19 for Upgrade plus Full tank. Returned car with a full tank and they reimbursed me £37.37 .Therefore upgrade cost me £38.82. Not happy "
" I picked the car up from Europcar and the Assistant said that i had not ordered AirCon so we agreed a charge of 28 Euros.He then added the cost of a full tank of petrol and I signed the document. Checking my bank statement shown £76.19 for Upgrade plus Full tank. Returned car with a full tank and they reimbursed me £37.37 .Therefore upgrade cost me £38.82. Not happy "
Value for Money: 4 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by EDWARD - 16 September 2019
" See above. "
" No one to 'meet & greet' us at Paphos airport. Voucher did not say it was Sixt hire car company. (Not CYCARHIRE!) Had to call your office to find out. Not good after a long flight. Did not know I had to pay an extra supplement for being between 70-75, this has not happened before. The young lady on the desk apologised for having to penalise older drivers. 1100 Euro deposit was far too high. Quality of car was very good (VW Golf) however the handbrake 'button' stuck on virtually every time we used the car and only released after 5/6 attempts. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 14 September 2019
" Easy to book, pick up and return the car with minimum of fuss. "
" I thoroughly enjoyed dealing with Europcars' representatives in Cyprus. They were friendly and efficient and ensured I was on my way in no time at all. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by HELEN - 14 September 2019
" Counter staff, return staff all excellent. Car was in good condition and ran well. The big issue was paying petrol in advance 49 E and only using 1/4 of that with no refund for unused fuel. "
" Felt completely ripped off paying full tank of petrol in advance. We only used 1/4 of a tank and did not receive a refund for unused petrol. It felt like theft! "
Value for Money: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHRISTOPHER - 13 September 2019
" Auto Europe offered a number of price options. Not sure we took the best one! "
" My daughter and I each rented a vehicle. We were told that the level of cover we purchased through Auto Europe was insufficient to cover the risk of losing any of our deposit. We felt obliged to purchase additional insurance at €168. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEVE - 12 September 2019
" NOT KNOW WHEN WE WERE GOING TO LEAVE MANCHESTER. WE ENDED UP 5 HOURS LATE TO PAPHOS TO BE GREETED BY A VERY GRUMPY SIXT REPRESENTATIVE SAYING WE WERE A NOW SHOW AND ASKED WHY WE HADNT CONTACTED THEM TO WARN OF OUR DELAY. EVENTUALLY I SWEET TALKED HIM IN TO FINDING A CAR WHICH WAS A 2014 NISSAN MICRA WITH 65000 MILES ON THE CLOCK QUITE HONESTLY THE WORST HIRE CAR I HAVE EVER HAD AND I HAVE HAD MANY OVER THE YEARS. "
" OUR FLIGHT WAS DELAYED AND POOR COMMUNICATION MEANT WE DID NOT KNOW WHEN WE WERE GOING TO LEAVE MANCHESTER. WE ENDED UP 5 HOURS LATE TO PAPHOS TO BE GREETED BY A VERY GRUMPY SIXT REPRESENTATIVE SAYING WE WERE A NOW SHOW AND ASKED WHY WE HADNT CONTACTED THEM TO WARN OF OUR DELAY. EVENTUALLY I SWEET TALKED HIM IN TO FINDING A CAR WHICH WAS A 2014 NISSAN MICRA WITH 65000 MILES ON THE CLOCK QUITE HONESTLY THE WORST HIRE CAR I HAVE EVER HAD AND I HAVE HAD MANY OVER THE YEARS. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by CHRISTOPHER - 11 September 2019
" The car was underpowered for my liking for a estate car but I normally drive the a 330d xdrive "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHRISTAKIS - 11 September 2019
" Excellent "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by LORRIMER - 11 September 2019
" Just a bunch of liars trying to sell extra insurance and giving very old cars out "
" Car was too old with 122000 kms on it, the key fob worked sometimes had open with the key then had difficulty starting. The person on reception desk told us it was a new car and to take out the extra insurance, did not take it as it was the same guy who we got a car from in June complete liar "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 6 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by CHRISTOPHER - 11 September 2019
" Seamless "
" Costa from Europcar was excellent in both pick up and drop off. Extremely helpful and very efficient. Windscreen wipers were not great and the boot catch only worked intermittently but the car was fine. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by ALEX - 11 September 2019
" I have no comments on CYCARHIRE. The issue is with Auto Europe. The voucher I was provide with listed the name of the hire company as 'CYCARHIRE' however there is no company operating in Paphos airport by this name. After asking an employee at the Avis desk - who had never heard the name 'CYCARHIRE', I had to ring the number on he voucher at 01:00 to try and find out who the car is through. After a long wait on hold I was informed the car is to be picked up from SIXT. Upon arrival at the SIXT counter, the representative informed me that there is no company called CYCARHIRE operating in Paphos, and that AutoEurope as the broker does not list the name of the final hire company on the voucher. This is absolutely ridiculous and meant a 30 minute delay at the airport trying to work out which company the car was actually hired through. It is unbelievable that the Auto Europe voucher does not list the name of the hiring company and instead lists the name of either a sub-broker or other broker and gives the end customer no details of where to pick up the car from. As a result, I will never rent from Auto Europe again. "
" I have no comments on CYCARHIRE. The issue is with Auto Europe. The voucher I was provide with listed the name of the hire company as 'CYCARHIRE' however there is no company operating in Paphos airport by this name. After asking an employee at the Avis desk - who had never heard the name 'CYCARHIRE', I had to ring the number on he voucher at 01:00 to try and find out who the car is through. After a long wait on hold I was informed the car is to be picked up from SIXT. Upon arrival at the SIXT counter, the representative informed me that there is no company called CYCARHIRE operating in Paphos, and that AutoEurope as the broker does not list the name of the final hire company on the voucher. This is absolutely ridiculous and meant a 30 minute delay at the airport trying to work out which company the car was actually hired through. It is unbelievable that the Auto Europe voucher does not list the name of the hiring company and instead lists the name of either a sub-broker or other broker and gives the end customer no details of where to pick up the car from. As a result, I will never rent from Auto Europe again. "
Value for Money: 4 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by LESLEY - 10 September 2019
" Better information on paperwork needed "
" The car hire was from Sixt which was not on the paper work anywhere. It took untold time to find this out. I had to make telephone calls to establish this. This I did not need at 10pm at night and a 4 hour flight. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ALEKSANDRS - 09 September 2019
" everything super,next time rent again "
" everything super,rent again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PAUL - 09 September 2019
" Auto Europe was good, and answered a query confidently and satisfactorily. Proof was in the end experience which was good - right car picked up and dropped off easily. Only slight thing was to do with the add on Sat NAv. it took a bit to find one that was complete, and with some charge so that in trying to be helpfull the Europcar office people could then try to program our first destination. We didn't have an address (we had a link to Google maps and the street had no name), only a GPS co-ordinate which was in a different form to what the sat nav could take. The end result was that the pick up took a lot longer than expected, but only becuase the staff were trying to be helpful. "
" It was the experience I would expect from one of the major car hire companies. But the price and car selection was from Auto Europe, rather than Europcar (don't think I could have booked that car through Europcar direct). "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PETER - 09 September 2019
" GREAT EXPERIENCE IN USING THIS COMPANY "
" GREAT SITE AND WILL DEFINATLEY USE AGAIN "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by ANDREW - 08 September 2019
" No comment "
" IaI good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHRISTAKIS - 07 September 2019
" Wasn't bad but now I have to chase up on my deposit "
" Still waiting on my deposit back and will be calling the bank to sort it out as they said they wouldn't stop money going in I won't be booking this car hire next year when we go back "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by SARAH-JANE - 04 September 2019
" I won't use you again! "
" Rubbish old car. We were told by the counter staff we were getting an upgrade!!! Big joke! "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by ANGELOS - 03 September 2019
" Excellent! "
" Your customer service was excellent when I had to return the car due to a fault. The service at your desk in Paphos airport was also excellent, well done, I will certainly book with you again next year for my summer holidays. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by JOHN - 01 September 2019
" will use again "
" excellent service again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALAN - 31 August 2019
" Fiund me a good car at a good price. "
" Good, clean, almost new car, efficient service with all paperwork ready for me to sign. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NEIL - 31 August 2019
" Recommended "
" The guys on the desk were really helpful. The car I received was pretty average however - it was a very old Ford Focus; at least 10 years old! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MICHAEL - 29 August 2019
" as above. The staff knew full well that they did not have a Citroen C3 only CMax and whilst it was most welcome to get upgrade , they should not have tried to sell me the upgrade which they knew I was to get for nothing! "
" A little upset that I was offered for more money an upgrade and after much thought declined and still received the upgraded car. This meant that staff were trying o get me to pay for something that in any case was set aside for me. Not happy "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by WAYNE - 29 August 2019
" Very pleased "
" Very pleased "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GARY - 27 August 2019
" It's a pity you can't go and get your car without being pressurised into buying extras that the answer no is not understood I guess they're on commission as for changing the fuel policy not a good start to your holiday if only the outside experience was inside "
" Not the best "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by IRINA - 27 August 2019
" The arrangement you have with sixt needs refining. I bought through you what I thought was complete no extras package. Then it turned out that it still didn't cover extras, eg we paid "admin fee to bring a spare key to us should we lose ours", they kept saying that insurance I bought through you wasn't right etc. Was stressful, confusing, wasted a lot of time. You two companies need to communicate & train your staff better in the products you sell to customers. This has been the most stressful car hire in years. "
" The upsell of yet another insurance, another admin service proved frustrating and stressful. There was confusion how much fuel should be in the car. The car had multiple little dents, we felt compelled to photograph them all ourselves as the member of staff wasn't doing it thoroughly. The air con was low on gas which made it almost ineffective in 32 degrees heat. "
Value for Money: 3 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by MICHAEL - 26 August 2019
" Overall pleased with quality of car. "
" Good car. Quick to give us the car and receive it. Checking in at Paphos was very rushed & I had to ask lady serving us to repeat herself several times. Had to pay for a full tank of petrol and leave empty but unable to use all petrol. Would prefer to pick up full, return full and pay ourselves. Feel overcharged by this method. "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by EMMA - 26 August 2019
" Efficient, speedy and polite staff. Car a bit tired but that's ok. "
" Pleasantly surprised. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by CRAIG - 26 August 2019
" Car was okay, but not as expected. The hard sell of additional insurance, and advice that pre-arranged insurance was inadequate was not appreciated. Neither was the instruction to return with an empty fuel tank, and being charged for a full tank of petrol. On discussion, it was agreed that the charge would be reimbursed if I returned the car with a full tank, but this information was not provided until pressed for it. "
" Allocated car was older, smaller and higher mileage than expected. It was not really a Ford Focus equivalment, as specified. "
Value for Money: 4 Efficiency of Counter Staff: 4 Expediency of Drop-off: 8 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by RICHARD - 26 August 2019
" No where on the documentation does it mention that there is no Cyhire desk and that you have to go to the Sixt desk. This caused some anguish when we had just got off our flight but once we knew where to go it was ok. "
" No where on the documentation does it mention that there is no Cyhire desk and that you have to go to the Sixt desk. This caused some anguish when we had just got off our flight but once we knew where to go it was ok. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by FIONA - 22 August 2019
" See above "
" Extremely disappointed that even though when I booked the vehicle it was done on a full to full fuel agreement when i collected the car I was informed thst you're T &C's haf changed and i had to pay in addition for a full tank if fuel and to bring to back empty which was and often is impossible so in effect customers are being charged a surcharge which I feel is like being cheated. As a result I will be very reluctant to use Europcar again which us a shame as my partner and I have always used you in past 5 or 6 times a year. "
Value for Money: 2 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PHILIP - 22 August 2019
" Nice car. In good condition "
" Everything was good apart from your fuel policy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by FARRAKH - 20 August 2019
" its a con they show you one car and give you another "
" its was a ripp off i booked and suv got a small car "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by ADAM - 18 August 2019
" No issues. "
" All very straight forward with Europcar. If any criticism, it probably could of been slightly quicker at collection. Especially as it was late at night. They didn't have the key as the car was being cleaned. Apart from that, everything else was great. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by TONY - 16 August 2019
" Easy efficient service "
" Car showing its age a little dented & scratched in places "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by DAVID - 15 August 2019
" Easy "
" Very smooth "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NICHOLAS - 14 August 2019
" Hassle free experience. New car provided which was nice. Good value. "
" Hassle free experience. New car provided which was nice. Good value. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARTIN - 14 August 2019
" All covered above "
" Decent enough car but always have to battle at the desk for the car we ordered, try to palm off lower grade car and then get you to upgrade. Very annoying. Air Con was not as good as should have been (annoying in 35 degree sun shine) and I had to take back as the battery died, 50 mile trip there and back with no fuel compensation. Other than that all ok "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by GUISEPPE - 13 August 2019
" Car was good value & drop off very quick. Howver the hardsell to increase insurance cover at the time of collection was tedious "
" Car was good value & drop off very quick. Howver the hardsell to increase insurance cover at the time of collection was tedious "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by MARK - 12 August 2019
" Good service - opted for a 'deal of the day' and got a useful discount on usual price. "
" Good service. I had slight problem with drivers window not shutting, but returned car and it was swapped. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JON - 10 August 2019
" All good, no bad bits "
" Convenient in airport, fairly new car same as requested, "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ROSS - 10 August 2019
" Paid the highest amount to get a zero excess policy only to be told by Sixt that you are not providing the correct cover. Don't know who to believe contacted your HQ told it can take 6 months to sort out "
" Paid Auto Europe for a zero excess hire. Sixt refuses to accept this saying you are not selling the correct cover. Had to pay an extra €35 will be putting a complaint on Monday to you. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by RICHARD - 10 August 2019
" Good service "
" Car was very clean, the man that passed the car to me took time to highlight every dint and scratch so that there was no risk of me being unaware. The wheels were even lacquered. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by GARY - 09 August 2019
" quite good service "
" i didnt get car i ordered and sent you a complaint but have not heard back as yet "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by STEPHEN - 05 August 2019
" M "
" M "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MICHAEL - 05 August 2019
" auto europe was straight forward and i di recommend the site to a fellow holiday maker whilst in Cyrpus "
" My car from sixt was a skoda which wasn't what i was expecting. However it ran ok till 10 days into my hire, when an engine management light came on whilst driving on the motorway. I parked the car up as soon as we got home and called up to inform. At first i was asked what i had done to it, and after i reiterated my point i was offered a swap, which meant me driving back to the airport. I was then told my skoda was ok to drive which i refuted and was eventually given a better class of car which was suitable for the rest of my hire agreement. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by CHRIS - 02 August 2019
" It was great. Will always use auto Europe and Sixt in future "
" Perfect experience. Helpful office and I had to extend the rental period, they couldn't do enough to help.paphos airport office and Limassol "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARK - 31 July 2019
" Ok "
" Why did I have to pay insurance to sixth as well as your company. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by ALAN - 31 July 2019
" See above! "
" The first two cars had to be returned as they were faulty! The third was fine. But this meant me having to drive into Paphos on three occasions to change cars! "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by MUHAMMAD - 30 July 2019
" Full tank of fuel is charged at reception and that price is hyper inflated. Further more empty tank is advised on return that is very stressful! "
" Good service GPS outdated works intermittent "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 25 July 2019
" Excellent service "
" Best price for required car. Service by provider was excellent at both pick-up and hand-back. Second time we've booked through Autoeurope this year and will be our first choice for a hire car in October. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SOLOMON - 24 July 2019
" fantastic overall, excellent price, clean new car, and friendly and efficient service. "
" I am very pleased with the whole process. The price was fantastic and the car was only 3 years old in an excellent and clean condition. The AirCon worked very well. The Sixt staff at Cyprus were very friendly and polite and the whole process was very prompt and efficient. I hired cars before and I must say this is by far the best car and company I have dealt with by miles. Would certainly recommend and use from now on. Well done Sixt for the fantastic service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SEAN - 24 July 2019
" Not as good as usual due to drop off staff "
" The drop off staff were not if the usual standard . One even lied to a lady who had problems getting out of the car park . I asked them to check if my husband had been seen at the desk and they said they couldn't when they clearly had a phone . "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 4 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOHN - 23 July 2019
" No issues "
" Fine but as ever get a little fed up of the insurance push and attempt to "upgrade " car when not required "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by ALAN - 23 July 2019
" Very good on fuel "
" A lovely car Volkswagen Golf "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALEXANDER - 23 July 2019
" I will not use this service again. Very unhappy with the lack of good will gesture or a full refund. I am now short by £100 and never had a car despite different options offered by us to the pick up desk. Absolute lack of help via email resolution centre. Very unhappy and poor service. "
" Very poor service, even with different offered options to the desk. Poor response from service email for complaint and absolute refusal for a refund or any good will gesture. We did not have a car our whole holiday. Very unhappy and have lost £100 of my money! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by LYNDON - 23 July 2019
" General condition of car was poor which wouldn't have been an issue but tail gate didn't open fully unless you push it to top. Banged my head a couple times when I forgot about this. Worst thing though was performance. Car had no "guts" and struggled up some of the steep inclines around Paphos "
" Counter staff were polite, friendly and efficient. Condition and quality of car was poor.... hence my ratings "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 2
PAPHOS, CY - Reviewed by RAYMOND - 22 July 2019
" This time pick up/drop off staff very friendly,helpfully and efficient. Previous booking have experienced rude and unhelpfully drop off staff. Being acused off smoking in car and craftily clearing up ash and we don't even smoke. "
" Problems with car starting "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by ROGER - 22 July 2019
" Would highly recommend Auto europe, and use this outfit next time I require a rental car. Thank you all for a very "easy to use" car hire "
" Thoroughly impressed with every aspect of the rental experience. Very easy operation with Auto Europe & Europcar. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ADAM - 20 July 2019
" I found the Auto Eorope website easy to navigate and there were no hidden extra costs. "
" The only draw back was a long wait on arrival at Paphos. The car was in good condition and we got a free upgrade. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by LEIGH - 20 July 2019
" Do not think will pick up from airport again. Off airport site much quicker at vehicle return "
" Car drop off took a long time. Only two guys working at drop off point when day of return is a busy day at Paphos airport. Would expect more staff at busy times. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by PAUL - 18 July 2019
" all the staff we dealt with were very friendly an efficient at their jobs "
" Had no problems with car or accidents so all was good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by REMIGIJUS - 18 July 2019
" Auto Europe booking experience was good. Following the disappointment with the staff at Sixt, my only suggestion would be to clearly mark the additional extras (i.e. additional driver) on the front page so that they would be clearly visible to counter staff. "
" The person who dealt with our booking at the airport (Giannis) was very rude and did not care what we had to say about the booking at all. We've printed the rental voucher for our booking which we've presented at the rental desk, I've asked to add the details of the first additional driver to the system, however, Giannis has refused pointing at the first page (1 of 3) of the voucher saying that "Look, there's no additional driver on this booking". Being tired after a delayed flight I've looked at the first page and there was indeed no mention of an additional driver for that booking. I was not happy about it since at the time of booking it clearly stated that the first additional driver is included at no additional cost. As it happens, few days later I've read the entire rental voucher and surprise surprise, on the second page (2 of 3) it stated "* Additional Drivers: EUR 3.50, per day, VAT included, paid locally. First additional driver is included in rates.". So our holiday was partially ruined due to incompetence of the person at the rental desk - we've had to cancel a trip on all inclusive day cruise since I was the only person on the rental agreement and therefor was not able to attend the "all-drinks-included" cruise experience. On top of that, Giannis, was adamant that my third party excess insurance was not going to cover me in the event of any damage etc. (which it definitely did) and in his words "You WILL pay your own money, that is up to you" (will I now?) and countless persuasions to buy their own excess insurance, which I refused to do. Car pick-up was relatively okay. From bad personal experience I made sure to inspect the car properly before signing the papers. The car had some scratches on it that I pointed out, but the person handling the handover told me they were "small" and therefor did not mark them on the sheet. To me "small" is such a subjective term and something that appears "small" to one person might not be classed as "small" to the other person. A week later we've returned the car to the airport, the guys were happy with the condition of the car and we were back on our way to UK. "
Value for Money: 6 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by MARK - 17 July 2019
" Great value for money - car was in good condition generally and pick up and drop off was quick and efficient. "
" see below "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by GEOFFREY - 16 July 2019
" I wouldn't use Auto Europe again or any such agent just another scam to get money out of holiday makers "
" I paid for a full waiver on this rental but when I got to the pick up from Sixt I had to pay £223.00 because I don't use credit cards, the agent said the cover you provided was insufficient and I had to take their cover which is none refundable so I am not very happy with this extra expense "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PAUL - 16 July 2019
" The car supplied to us by the europecar desk was substandard. The radio didn't work, the air conditioning didn't work, the central locking (key operated) did not work properly, the car interior was tatty. The car given to us had 120,500km on the clock - this was reflected in the general state and wear on the car. I cannot recall the last tiime we hired a car where it didn't have a remote locking operation - this one was key locking and didn't lock one of the rear doors. Cars this old and in this condition with faulty radio & air con & locking should not be on the books to be given out to customers. Worst car we have ever hired. "
" This was an internet experience so very little to comment on. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by AMANDA - 15 July 2019
" Easy,helpful,hassle free quick service. Staff very helpful. "
" Very polite & efficient staff, very happy at pick up counter. They tell everything you need to know doesn't take long, no long queues easy pick up would recommend . Returning the car was easy John who inspected the car was very nice easy process. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANNE - 15 July 2019
" Not obvious through paper work where to pick the car up from and it took about 20 mins to find the right desk, as it was to be collected from Sixt and this was not on the paperwork. Also the treatment from the sixt desk as described above "
" I arrived late as my flight was delayed, being tired and needing to get to my already late for meetings. I was cohorst into buying additional insureance. I was put under pressure and made to beleive that although I understood I had paid for a full waiver, I was not insured adequtely. I then had to spend time on the phone to yourselves who were not at all helpul at first then the Sixt counter in Limossol Not really happy with this aspect of my rental encounter with your company. "
Value for Money: 10 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MICHAEL - 15 July 2019
" Efficient and good value "
" Pick up occurred at night and the assistant did not seem keen to spend much time reviewing damage on the vehicle - perhaps he was not concerned with minor scratches. At drop off the assistant took the keys from me and did not check the vehicle so presume there will be no issues "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by PAUL - 13 July 2019
" very satisfying experince "
" very easy to use site and a very good deal "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by IAN - 10 July 2019
" Great "
" Great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SYDNEY JAMES - 10 July 2019
" the best "
" nothing more to say than good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by TIMOTHY - 09 July 2019
" All positive "
" All worked well but the fuel policy is unfair booking through you as full to empty instead of full to full with other suppliers. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by SIMON - 08 July 2019
" My only issues were with Europcar. I was however disappointed in the insurance that I purchased which was from Auto Europe rather then Europcar. As you place the reservation, there is no mention that the insurance is supplied by yourselves. It also meant that I had a hard sell at the airport and that I had to pay a €1071 deposit. The policy that I purchased should have minimised the deposit. This is what a good accompanied insurance normally does but your is obviously not affiliated with the rental company. Another issue I had was when I booked the rental, you told me I was allowed and additional driver for free however I was only allowed to out myself in the rental when I got there. "
" Took one hour and 25 minutes queuing to pick the car up when I got there. Not good after a flight delay and having an upset crying baby. Got a hard sell on the insurance as it turned out Auto Europe's policy was a waste of money. Got given a a beat up car with quite a bit of damage that I had to inspect and inform Europcar. On driving the car away, the gear stick cover fell off in my hand as I approached a roundabout which was very dangerous. On inspection it looked like the cover was previously broken and Europcar had glued it rather then replacing it. Probably costs £5 to replace and they could have caused an accident. Then took 20 minutes at the airport waiting for someone to become available to book the car back in. Very disappointed. "
Value for Money: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by ANTHONY - 06 July 2019
" Everything was perfect from pick up to drop off "
" Easy to book with good offers "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NICHOLAS - 05 July 2019
" I phoned Autoeurope in advance of picking up the car and I was mis-guided about the pickup desk. I was not informed of the delay for the return of the 1100 Euros. I am still waiting for this credit release with no update from AutoEurope or Sixth "
" 1) CyCarhire was actually a different desk name at the airport, i.e. Sixth. This was very confusing at pickup. 2)They blocked an additional 100 euros on top of 1000 euros of credit to cover the excess and fuel. I was not informed of the extra 100 euros by AutoEurope. 3) After 3 days since returning the car. Sixth have not returned the 1100 euros which is blocked on my credit card. They said the would clear this within 48hrs when I dropped off the car. I was not informed of the new 48hr delay when I picked the car up "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by COLIN - 04 July 2019
" One comment only one person on the counter took a long while getting seen to due to the que with a few planes landing around the same time "
" Used Sixt in a few countries now, and had no issues in Paphos. Will use again in 2020. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by ANDREW - 04 July 2019
" euopcar were very efficient and professional, no problems at all. would def recommend, bit disappoiunted as had booked a renault clio or equivalent but got a nissan micra, not the same car class in my opinion. "
" euopcar were very efficient and professional, no problems at all. would def recommend, bit disappoiunted as had booked a renault clio or equivalent but got a nissan micra, not the same car class in my opinion. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KARL-HEINZ - 03 July 2019
" well as stated above , i was not happy about the extra charges or the petrol situation "
" no air conditioning which is ridiculous in a hot country so had to upgrade then was asked to bring car back with a empty petrol tank, and had to pay for a full tank of petrol which i have never in all my many dealings with auto car have ever been asked to do and when i returned the car the person who checked the car was totally shocked that i had been told to bring the car back with an empty tank . I feel this is another way to make money and not safe for passengers who could well run out of fuel . not satisfied at all . "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by TERENCE - 02 July 2019
" Nil "
" I'm still waiting for deposit to be returned into my credit card other than that all fine "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by RONALD - 02 July 2019
" All round good experience. "
" Completely hassle free process. The staff at Europcar were very good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by ALISON - 02 July 2019
" My experience is that I will never prebook a car before arriving at an airport!! "
" On arrival at Paphos Airport after waiting nearly an hour queuing, was informed that because I didn't have a credit card I would have to pay an additional insurance of 64 euros, so in total paid £132 for the smallest car in Cyprus for 4 days, not happy!! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by PHILIP - 01 July 2019
" See above "
" Sorry, not sure about the difference between CYCCARHIRE (SIXT ?)and AUTO EUROPE. Anyway, everthing was great. The only comment we have is that it would have helped a lot to put SIXT on the reservation details so we knew which desk to go to. We went to the first desk and they said we should go to the Costa coffee area which is where they said hire car rental guys pick up. Then I rang your Limasssol office and they advised it was SIXT. All else was very good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by RUSSELL - 01 July 2019
" We weren't the only people with this problem. Quite a few disgruntled people finally in the Sixt queue! "
" One major problem with this rental. The voucher didn't explain that the car was actually provided by Sixt. Even a phone call didn't help initially due to the heavily accented person I spoke to. We were advised to go into the car park and wandered around for some time looking for Cycar, not realising it was an agency not a local hire company. This is not something I've encountered before despite many rentals. Also not something I considered having booked the car through another agency! We wasted a lot of time and became quite stressed trying to establish where the car should be collected, not what you need arriving late in the evening at the start of a holiday. Otherwise it was great value and the Sixt staff, when we finally worked out it was then we needed were very good. "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALISON - 30 June 2019
" See comment above "
" Unfortunately my experience was very unsatisfactory. I hired 2 cars for my trip, one in my name (UK4636777) and the other in my wife's name (UK4695400-1) as we were a party of 6. I was extremely unhappy at being charged £101.18 as I had inadvertently left my credit card at home, albeit my wife had hers and it was a joint account. I was told that this was not satisfactory and that I needed to produce my own credit card. My wife was the main driver of one vehicle and the secondary driver on my vehicle. The lady on the counter was not at all helpful even when I explained it was the same name and same bank account. I thought this was terrible customer service and am unlikely to recommend Sixt or indeed use you again. "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARK - 29 June 2019
" I have contacted Auto Europe to try to resolve the problem I had with the rental but no reply yet. "
" In 2018 we hired a car with Europcar but we were overcharged by €70, as compensation we were offered a free upgrade for 2019. We booked a Fiesta automatic expecting it to be upgraded. Upon arrival we were allocated a Nissan Micra. Then having completed all the paperwork the car was not available. We were then allocated a 4 year old 88k Nissan note with scratches and dents to every panel. The reason we were allocated a micra according to Europcar is because that it what Autoeurope had booked. A f2 grade car. They offered a upgrade to a Kia stonic if we book direct in 2020. "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 9 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by MAUREEN - 28 June 2019
" Overall very pleased "
" The only thing I can say which isn't positive is that it wasn't made clear what desk to go to on arrival at the airport so I spent time asking around and had to eventually call customer service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ARTHUR - 26 June 2019
" Good value and no hassle or problems. "
" Straightforward-especially checking condition of car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by CATHERINE - 26 June 2019
" Excellent service , definitely book again "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by CHRISTINA - 25 June 2019
" All round a very good experience "
" The cat was excellent, the staff were too . The only xo fusions as that the voucher didn't tell me which car rental to go to but I worked that out . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARK - 25 June 2019
" Just a poor quality of car. "
" The quality of the Kia Rio was poor it was more than 4 years old and looked tired. Compared to the Kia Rio we had from Sixit through you last year which was brand new and cost us less on rental "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by JASON - 20 June 2019
" Over all I was happy with my experience "
" I couldn't fault the staff , the process of collecting and dropping the car off and the car itself . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NIGEL - 20 June 2019
" see 3 above "
" A very easy to use service, from desk in the airport car in the airport car park to a very straight forward return in the airport car park. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALAN - 20 June 2019
" Apart from having to find out which desk to go to it was very good "
" It would be handy if the paperwork told you which desk to go to It did not mention SIXT on the voucher "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ALAN - 19 June 2019
" God's prices with no surprises "
" Fast and professional service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NICOLA - 12 June 2019
" Very satisfied, efficient service "
" We were very pleased with their service, we have used them before so we knew the were reliable. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARTYN - 12 June 2019
" The collection and return were very good but we didn't get the car we thought we were hiring. It was said to be an equivalent but I don't believe it to be the same price. "
" The car was brought to the hotel on time and it was a swift process to do the paperwork. My main concern is that you NEVER get the vehicle you hired, Why can't the car rental companies provide what they are advertising. We hired a Ford Focus and got a Kia. I don't think they are equivalent cars. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by KATHRYN - 08 June 2019
" No problems! "
" Really good experience, nice condition and clean car at a good price. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOHN - 04 June 2019
" Excellent service "
" Very professional "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PAUL - 01 June 2019
" No problems "
" No problems everything went smoothly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALAN - 29 May 2019
" Very easy and straight forward "
" Very easy and straight forward will definitely use again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 27 May 2019
" Smooth easy booking and professional staff , car in good condition. "
" Very professional friendly at Sixty desk. Ease of booking good and smooth process and reaffirmed my confidence in care rents after previous experiences of another rental firm "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CAROLINE - 25 May 2019
" Close to airport terminal "
" Very helpful staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 25 May 2019
" good service "
" good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by PHILIP - 22 May 2019
" Great service "
" Always have a queue at Europcar in Papho Airport terminal. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by APRIL - 19 May 2019
" Not happy at all! Just to call your company is the same price as the car Hire! Not happy when you arrive at the airport and the company do not have a collection point that says CYCARHIRE so your looking frantically all over to find a company that don't exist and only by chance after I asked every car Hire desk then I was told you are associated with SIXT. I am so disgusted I want the money back for the phone call where they was so unhelpful and the car hair cost. "
" After purchasing the rental online and I had questions before the rental date. I called the company to ask a simple question and I was put on hold for 45min before being spoken to and had to pay £75 to EE for the entire call and i didn't get a answer from the staff. I hired the Corsa and was give a Kia (Similar rental) Staff told me they never had the Corsa for rental. Then your company do not have their own shop and failed to mention they was working through SIXT which could have been stated in the paper work or even a note on the shop to say if you have hired with CYCARHIRE come to SIXT "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by NIGEL - 10 May 2019
" All good "
" Very good service Car was a bit battered "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by OLIVER - 07 May 2019
" Excellent "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SHIRLEY - 04 May 2019
" Mainly good especially staff at airport "
" Staff are excellent, the car wasn't in great condition broken seat and wing mirror. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by EDWIN - 03 May 2019
" All good. The fuel tank was only 1/4 and not full but that was all sorted with a phone call so no issues. "
" Excellent service, highly satisfied, will certainly use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by NIGEL - 28 April 2019
" All sorted quickly nice clean vehicle "
" Easy transaction staff very friendly and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PETER - 24 April 2019
" Overall a great service and value from Auto Europe and Sixt. Providing the price is right I will probably book with them next time. One happy customer! "
" Just an excellent service from Sixt "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by VANESSA - 21 April 2019
" The car was very clean. "
" It took 2 hours to collect our car and with two young children after a 4.5 hour flight this was very frustrating. The computer system had apparently been updated and now wasn't working so we're doing everything by hand. We only found this our when we got to the counter. They then couldn't find the keys to my vehicle but eventually located them. It was a very annoying delay to the start of our holiday as we booked a car thinking it would be quicker! The staff were polite but they could have been getting people to complete email addresses and details while waiting in the two hour queue to help speed things up and clearly needed a lot more staff given the situation. "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MAUREEN - 20 April 2019
" I have already recommend Europe car to to my sister and family friends. I am about to book with you for my trip in June and when I come back in September I will also be booking with yourselves. "
" I have been coming to Cyprus for 8 years now and when I have needed a car Europe car is the best I have every had. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ODINALDO - 17 April 2019
" Very please. Always book with AutoEurope. It's second to none. "
" Excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHRISTOPHER - 16 April 2019
" Desk hard to find ,not told to go to Sixt desk "
" Difficult to find desk as it is within Sixt car rental "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MATTHEW - 16 April 2019
" All detailed above. I would like this reviewed and a response, please. "
" I booked a decent (brand) large vehicle, VW Touran, rather than the millions of bad example 7 seater's shown as example cars (available) on your site (like the Nissan NV200 or Serena or Opel Zafira) . They were also examples/choices when i made teh booking. On collection they only had the Nissan people carrier and there were no VW Touran's in their car park. I had to then pay a huge amount more (over €200 more) to pay for a VW Tiguan, even though on site (when i made teh booking) I considered that car, it was LESS than the Touran I booked and I felt too small for use. No amount of explaining helped and I had 1 choice to make - stick with the crap BNissan or pay nearly more than double for a car I could have paid less for than the original booking! Very poor customer service (from Sixt) and commercial common sense. Whilst that was Sixt, you are representative of teh service they perform. I travel a lot, do a lot of business related holidays and that is my worst experience. I used Sixt last in October in Tenerife and it was was seemless and as promised. Appreciate the car shown is always an example, but there were none around, let alone available and the offering of the Nissan was awful. I'd look like a 7 seater cabbie! "
Value for Money: 2 Efficiency of Counter Staff: 2 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by BRENDON - 15 April 2019
" See comments above. "
" There is no specific CyCarHire counter in the terminal and I had to ask at another car hire counter if they had any idea where it was. Eventually one of them suggested it may be the Sixt counter - which it was. But there was no signage at the Sixt counter to confirm that they were also CyCarHire. From that point on, everything went smoothly and I was impressed and satisfied with the procedure, staff and vehicle. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by TERENCE - 11 April 2019
" No further problems "
" Disappointed at being discriminated against and having to pay aged driver levy. It's the young inexperienced drivers that should be penalised. In future I will look elsewhere for my car hire. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 10 April 2019
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PHIL - 10 April 2019
" On the booking form it directed me on arrival to go to the meet and greet area where I would be met by a representative of the company. I spent over 40 minutes in this area including having to approach other comopanies for advice. I then rang the helpline and was asked to wait for a call back. I received a phone call 15 minutes later which informed me I should have enquired at the Sixt hire desk. There was no CYCARHIRE adverts or signage anywhere in the airport. "
" On the booking form it directed me on arrival to go to the meet and greet area where I would be met by a representative of the company. I spent over 40 minutes in this area including having to approach other comopanies for advice. I then rang the helpline and was asked to wait for a call back. I received a phone call 15 minutes later which informed me I should have enquired at the Sixt hire desk. There was no CYCARHIRE adverts or signage anywhere in the airport. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by LEE - 10 April 2019
" As above "
" The value was excellent,trying to find which car hire company in paphos airport was a joke,if it was sign posted it would have made it a lot easier,I had to ask at each counter to find which one was the right one. As I have said the value was excellent but I would never go with you again for a car at paphos airport again as it was to much hassle. I would next time go with one of companies that is labelled up at the airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CAMPBELL - 10 April 2019
" Great car at a good price with a professional company. And picking up the car on site is a bonus. Thank you. "
" we were lucky we got off our flight and went straight to the book in desk as the queue got very long. All the people from check in to the pick in the car park were very polite and friendly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 09 April 2019
" Good "
" Europcar at Paphos where great as usual "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 06 April 2019
" SAME AS ABOVE AND WHEN I CALLED THE CUSTOMER SERVICE TEAM AT AUTO EUROPE THEY TOLD ME TO CONTACT EUROPCAR MYSELF IT WOULD BE QUICKER - BUT IM STILL WAITING AND WILL SHORTLY BE CONTACTING MY CREDIT CARD COMPANY FOR ADVICE.. "
" DISAPPOINTED THAT FOLLOWING OUR RETURN (MARCH 23)WE HAVE STILL NOT RECEIVED A REFUND FOR THE FUEL WE PAID FOR WHEN PICKING UP THE VEHICLE EVEN THOUGH WE RETURNED IT WITH A FULL TANK. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by DAVID - 02 April 2019
" First class customer service! "
" Really good experience, staff at reception were experiencing computer problems and were working hard to serve customers with paper backup. Despite the difficulties they were having they were cheerful and friendly. We had a minor problem with the car and had a similar helpful and friendly service from the staff at the service center. The return was the same with cheerful efficient staff, who also gave valuable advice when discussing a return trip. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ADNAN - 02 April 2019
" It was easy and very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PHILIP - 01 April 2019
" I use auto europe every time I hire a car on the continent and have never ever had a problem. I have recommended them to my friends and colleagues on numerous occasions. I recommend them to you now "
" There were a couple of scratches on the car, but these were pointed out and agreed at pickup. The car was checked on return, with no issues and exagerations. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by ANTHONY - 26 March 2019
" Very good and will use again in Cyprus if visiting "
" Second time using them in Cyprus, very good, friendly staff. Everything went through quickly and efficiently and at drop off the car had been inspected before I'd got the bags out! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by CHARALAMPOS - 21 March 2019
" as above "
" engine capacity is not clear when booking. You should include the cc info at booking stage. normally it is lower cc than expected. never get the car shown in booking. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by YASIR - 21 March 2019
" Best experience! "
" My experience was just amazing! Giving a high deposit was really scarey at first, but i got it stright back after 48 hrs! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALEXANDER - 13 March 2019
" Easy to deal with and very good deals through auto Europe, better than dealing direct with the car higher dealers. "
" 1st class staff very helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANTONY - 12 March 2019
" Get good value "
" They tell you fuel must be paid for on pick up and that you can return empty. In fact it's full to full and you're refunded if it comes back full. I brought it back 1/4 full but got nothing back. Said min to get any refund was 1/2 full. Why? "
Value for Money: 6 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by GEOFFREY - 12 March 2019
" Best car hire rates I have found. "
" Fast friendly service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by SUSAN - 12 March 2019
" Excellent service throughout "
" From collection to return so efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NEIL - 11 March 2019
" Very nervous about booking as car was booked via a third party. No one could confirm booking in the UK, I had to phone the Cypriot office direct. "
" Very helpful and informative. Friendly staff both at pick up and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by DAVID - 09 March 2019
" Very good experience "
" Very good the service was first class. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KEITH - 08 March 2019
" Very good "
" Very good "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by SHEENA - 05 March 2019
" As above "
" Have used Auto Europe many many times. On this occasion feel let down by age of vehicle and the fact the back seat folding mechanism was broken ! "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by ROB - 04 March 2019
" No problems at all. The only reason I scored an 8 rather than 10 is because my deposit for car was over £1000. With previous brokers (using Europcar) its only ever been around £300 "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by FAROUK - 01 March 2019
" The whole experience was pleasant and hassle free. Keep up this good level of servive. "
" Thee staff at pickup were really friendly and helpful, no hard sell of products which is a relief after a long journey. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by WAYNE - 26 February 2019
" Easy to use. "
" VW golf. Had a few scrapes on it from previous drivers. Clean car and economical. Full tank of fuel and return it full. 8/10 "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by MARTIN - 20 February 2019
" very good "
" excelinte "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by SPENCER - 20 February 2019
" Absolutely no complaints. Staff helpful and whole process simple. Highly recommend. "
" Excellent from start to finish! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SUSAN - 17 February 2019
" Car was first rate and so were staff "
" Even though we were 4 hours late arriving due to bad weather. The staff were very bright & cheerful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANTONIO - 16 February 2019
" Everything was great , service was friendly and for a fist time I redlllt liked my rental car impressed "
" Ania and Mariusz were great , customer service with a smile , quick efficient service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by REBECCA - 16 February 2019
" Good, clean car. "
" Car was fine. Counter staff was very rude. We had an issue with credit cards. Had to add on a driver to use their card- which is fine. However because we didn't want to pay extra for £0 excess the staff member made a snarky comment saying "if you're happy to risk crashing that's your problem". Not professional at all. Rest of the staff were great. Drop off staff were very quick, friendly and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by HUW - 13 February 2019
" Overall great. "
" Absolutely great service. Only niggle was a wheel bearing on the way out. We noticed it as soon as we hit the main road from the airport, but couldn't spare the time to return to get a swap, so put up with it for a week. Great Staff and overall experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by DEREK - 12 February 2019
" Very easy transaction from time of landing to collecting the vehicle "
" Very easy transaction after a long flight. Being upgraded was a nice surprise. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by TASOULLA - 06 February 2019
" Overall the experience from the counter staff to acquiring the car was excellent. "
" Lovely new and clean car, that drove well. Very happy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by LESLIE - 06 February 2019
" Because of issues at drop off and delay may not use europcar again "
" Used europcar many times with no issue. This time at drop off seemed determined to make charge to us for perceived damage to vehicle which did not exist. Considerably delayed and when we challenged manager eventually agreed to sign off with no damage being recorded. Will have to reconsider future use of europcar. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by GAVIN - 03 February 2019
" Much better than the last company I used to use. "
" Hey safe and efficient process. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOHN - 01 February 2019
" Car fine, experience- would not like to repeat during Bus strike "
" unable after mixed messages prior to leaving UK about car delivery and collection from hotel, had to get taxi to airport (30 euros) as no buses and return cost 1.50E by bus. Feel I have been ripped off. if your firm had said from the start NO delivery or collection I would not have booked Pafos Airport "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 1 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by TERENCE - 29 January 2019
" Very good would use again very good value "
" Very good service "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ROBERT - 28 January 2019
" Everyone involved with Sixt whether on the phone or at the airport was helpful and professional and gave me the best experience I have had at Paphos airport hiring a car over the many times that I have been to Cyprus. Would not hesitate to use Sixt again over other companies operating there. "
" very helpful staff on the counter at the airport and at the drop off. the only improvement could have been if it was open at 4 am like some of the other car rentals but this was a minor issue "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JIMMY - 27 January 2019
" no "
" I did book a ford focus and received a ford fiesta, i wasn't happy with the result but had to accept it due to no other vehicle available other than that it was good friendly customer service. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by PAUL - 26 January 2019
" Q "
" We were not told which car hire to go to on the booking form. When we got to Paphos there at least 5 car hire companies. We had to wait over an hour to find which company it was. This should of been put on the booking form. "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by RICHARD - 24 January 2019
" as above "
" It was a great service and easy to pick up and drop off. But I would say the only thing, I wish they had checked what we had as additional. It would mean they would have read our details and known the customer better. As they asked the same questions. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by CHARLIE - 22 January 2019
" Just don't bother, whole thing is one massive rip off! "
" Wrong car, none of the specified equipment was provided, staff were rude, tried to scam me into paying insurance twice, guy at the collect/drop off point signed in my place on condition of vehicle. All in all felt ripped off, lied to and the car was wrong, not what I paid for! "
Value for Money: 4 Efficiency of Counter Staff: 2 Expediency of Drop-off: 6 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by PETER - 21 January 2019
" First class. I use them regularly and they are excellent. "
" Excellent service. Very professional . Quality cars. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by RICHARD - 16 January 2019
" Very pleased with all Europa Car service "
" All good "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by ALISTAIR - 15 January 2019
" Am frequent user. Loyalty scheme would be nice. Otherwise very good "
" Only query was amount blocked for excess and fuel, otherwise very good experience. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GEORGE BARRY - 13 January 2019
" No hanging about very reliable service "
" No problems at and no additional charges like with other companies I have used "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CATHERINE - 12 January 2019
" Europcar are the best around. Can't fault their service or cars "
" Europcar are the best around. Can't fault their service or cars "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PARVINDER - 10 January 2019
" Very Well in general "
" Overtime experince great. However the car voucher did not stress which counter to attend upon arrival at Paphos "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by VOLODYMYR - 10 January 2019
" Everything was great! Just one suggestion - I returned the car very early in the morning when the office was closed, so no one was there to do the clearance. This is fine. However, it would be nice to receive a notification once this is actually done, so I don't have to worry and call, and write emails asking why the preauthorization on my card is still there a couple of days after the car has been returned. By the way, please disregard my information request that I sent previously (Voucher #4673900). "
" Great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MICHELLE - 08 January 2019
" Everything was excellent and very efficient! "
" Excellent service. Lovely little VW Up, perfect ! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by TIM - 08 January 2019
" As above. "
" Jamie checked us in the car and Mario checked us out. Both very efficient and friendly. Super quick admin carried out making it a pleasant experience. Used Eurocar a few times and the staff are all very good. They should go to Majorca and teach the car hire companies a few manners. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ROSEMARY - 08 January 2019
" Good vaule and helpful staff "
" Staff very helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PAUL - 07 January 2019
" As 3 above "
" I am concerned and disappointed that I have not yet heard of the release of my holding payment of 880 Euros and the deposit of 100 Euros - please ascertain what is happening as I should have some form of statement by now please "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by CHARALAMBOS - 06 January 2019
" Excellent service "
" Excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by HITESH - 06 January 2019
" Administration(hiring car) of hire car in uk was straight forward. However in Cyprus there was no indication of the name of car hire company purchased so had to wait inline several times of different hire car companies before the right car hire company was found. "
" Administration of hire car in uk was straight forward. However in Cyprus there was no indication of the name of car hire company so had to wait inline several times of hire car company. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JAMIE - 04 January 2019
" Very quick to pick up and drop off. Excellent condition and value for money "
" Very quick to pick up and drop off. Excellent condition and value for money "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by YAIR - 03 January 2019
" Renting a car from a non existing company shows a bit of reliability problem. "
" It's a front for sixth, which no one bothered telling me, so I kept looking for their non existent counter until I've decided to randomly pick a counter at the airport, to find out which company I'm actually hiring the car from. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by DAVID - 01 January 2019
" Ania and her male colleague (sorry don't know his name) were helpful as always on both collection and drop off - we will continue to use in the future providing the great experience continues "
" We have used Europcar in Paphos airport several times over the years - the staff remember us and are really friendly and helpful - booking via Auto Europe gives us a good rental price and the cars prove to be good value for money in the winter months "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KAREN - 31 December 2018
" very easy to deal with "
" h9ghly reccommed "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by PAUL - 29 December 2018
" Easy pick up at airport. Car was very clean "
" Great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHRISTINE - 21 December 2018
" Great, apart from bus strike, which meant extra cost, to pick up the car "
" Smooth as clockwork "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GRAEME - 21 December 2018
" e "
" Best experience hiring in Cyprus in many years. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by TERENCE - 20 December 2018
" Newish car in very good order "
" First class service, it might help to give instructions where the desk is located. If I hadn't been familiar with airport I might have struggled. Apart from that no problems "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ARTHUR - 19 December 2018
" Always a big queue to complete initial paperwork which can take a very long while and always has customers unhappy, particularly after a long flight. But apart from this initial queue everything is good. Would appreciate the ability to drop car off at the Paphos town office rather than at the Paphos airport without it being considered a one way rental with extra fee. "
" Have used Auto Europe with Cyprusaptcar on numerous occasions and always been very satisfied with service and price. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DARREN - 16 December 2018
" It was ok but i will check next time to make sure i purchase zero excess when booking ! "
" The service was ok but i did have to purchase comprehensive insurance at €78 fir 7 dats car hire . I thiught i had purchased full cover inurance when i booked it but they said it was with Auro Europe not with them otherwise they wanted €600 deposit ! "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by STEPHEN - 16 December 2018
" The only issue we had with the car hire. was the initial pick up There was no information on were we had to pick the car up from, it was only after having asked reps etc and ringing the company we were told to collect the vehicle from Sixt "
" Good clean car, will use again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALAN - 13 December 2018
" The main problem on arrival is finding the car hire desk. There was no desk with Cycarhire signed. This should be an easy one to sort out but it is fundamental and a bad reflection on the efficiency of Auto Europe. "
" Cycarhire does not exist. There are no signs and even their immediate neighbours did not know who they were. Our car came from SIXT. This name was on none of the documentation. You really need to sort this out. "
Value for Money: 1 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KENNETH - 12 December 2018
" Good staff, clean and reliable car "
" Went like a dream! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CARRON - 10 December 2018
" Very easy to book. Great price for a lovely little car. Very clean and tidy. Excellent staff. Will definitely use again. "
" Excellent customer service. Could not fault the car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARTHA - 09 December 2018
" Best car hire in terms of quality of vehicle! "
" A little more time going through the dashboard equipment would have been helpful. It felt a little rushed and I had to return to ask where the headlight switch was..... "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by ALLAN - 08 December 2018
" no problems "
" no problems "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by CHRISTOPHER - 08 December 2018
" As above "
" Excellent staff and procedure straight forward and easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NISSIM - 07 December 2018
" The service, attitude and courtesy were fine. The cost of full protection was expensive. "
" Due to roadwork, I got stuck with a car in the town called POLEMI. We contacted the office 24/7, and an hour later we were rescued. The next morning we drove to the main garage of EUROPCAR about 3 km from the airport and within 20 minutes everything was taken care of and repaired. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by FARID - 07 December 2018
" None "
" None "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by CATHERINE - 06 December 2018
" Your staff rock! They really did make me feel special, not just a boring customer experience. It was all very friendly "
" Amazing. It was so quick and easy to pick the car up, no hassle at all. The car was great, better than expected. The drop off experience was also amazing, the staff were great and we had a lovely chat about my holiday. I cannot fault this rental. The price couldn't be beaten either. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SHAUN - 05 December 2018
" Good service received. "
" Good service received. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by GRAHAM - 03 December 2018
" Best car hire company for miles "
" Superb "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by TERENCE - 02 December 2018
" 5 star "
" First class as usual. Always good when I booked through auto Europe uk "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by FRANCESCA - 30 November 2018
" continued from 3 - the experience was interesting- I thought that as I had not taken out their insurance I was given the junk car. - may be hoping they could charge it to my insurance - just my opinion this is only. I admitted in error that I had excess insurance. Plus I had a good deal for the three weeks ie price so maybe why I got the oldest junk car they had. When I took it back I had no problems luckily and James was very efficient and friendly. I am extremely happy with autoeurope as I have used you before in Cyprus. I am happy with your product etc "
" Because I had excess insurance I was given an old car with damage on the bodywork and even the inside backhatch glass and side back drivers side glass, It was dark when I picked the car up and so could not see the damage, I did ring the next morning and told them that the bonnet was very scratched at top near windscreen wipers, They glossed over the bonnet as the first part of car to be shown and hoped I would not see it. I was not happy about being given a scratched car and i mean scratched and dents everywhere - I have no idea how anyone could do all that damage in one go - looked like it was reversed into a tiny concrete garage plus the gear box was not good either which we told them on return. Basically the car was a heap of junk Reg MHV 575 continued in 5 "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 2
PAPHOS, CY - Reviewed by SALLY - 30 November 2018
" Not the best car hire company i have used, but ok for price paid. "
" Clutch was very worn and hard to get car into gear. "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by RUSLAN - 29 November 2018
" Very nice and friendly staff - quick and professional service ! Thank's :-) "
" Very nice and friendly staff - quick and professional service ! Thank's :-) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by HAGIT - 29 November 2018
" Please let me know you freed me of 900€ block "
" Over a week passed and still havnt received a confirmation of unblocking 900€ you blocked when renting the car. "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by IAN - 28 November 2018
" Will not use again, and will actively encourage people not to use. Tantamount to fraud, having my credit card used without permission, and then being informed that the card didn't work, and I would have to pay for full insurance up front "
" I have been overcharged multiple times by the provider, taking over £377 from my account, for a rental of £46. I will be pursuing compensation, as the customer service agent informed me of the mistake, but has not rectified it, and now Sixt are denying any wrongdoing, despite me providing my bank statements as proof. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by DAVID - 28 November 2018
" Good service and good value "
" Got the car we booked at a good price. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by ASHLEY - 28 November 2018
" Easy online comparison. Good Value "
" Easy collection, Good quality car, very clean. Non Smoking "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by STEPHEN - 27 November 2018
" very good overall "
" no complaints, would use again "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CONWAY - 27 November 2018
" Good value well organised "
" Very sooth transitions "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by JENNIFER - 27 November 2018
" As always, auto Europe provides the best options and prices. I've used AE many times "
" All the staff from counter to car park were polite, friendly and non pushy. Great experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANTHONY - 27 November 2018
" As our bags were slow off the plane there was a long queue at the desk. Once I reached the desk I was offered an upgrade at a 50% discount but it was twice what I had already paid. It then became clear that there weren't enough cars available and I was "upgraded" to a A/C equipped car. When we got to the car it was obviously an older car with 138,000 Km. Despite that I would rent again. It was noticeable that the car hire desks either side were empty of customers. "
" As our bags were slow off the plane there was a long queue at the desk. Once I reached the desk I was offered an upgrade at a 50% discount but it was twice what I had already paid. It then became clear that there weren't enough cars available and I was "upgraded" to a A/C equipped car. When we got to the car it was obviously an older car with 138,000 Km. It did the job despite the creaking and squeaking. Despite that I would rent again. It was noticeable that the car hire desks either side were empty of customers "
Value for Money: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by DAVID - 26 November 2018
" Very good service "
" Very good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KEVIN - 25 November 2018
" If the website is going to take my money for a service it cannot provide there is something wrong.. If I done this to someone it would be called theft or fraud. "
" Booked online for early pickup. No one there at pickup, told not available to pick up for time I wanted, bit bloody late being told this an hour after I needed the car! Why didn't website flag this up ? local guy at pickup didn't care, Elise turned up , apologized and sorted it but then spent ten mins being baffled by extra insurances I might need that would cost half as much again as what I had already paid! Missed our appointment by hours, stressed right out, but got a half tank of fuel knocked off bill. What would you think ? "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by HOWARD - 25 November 2018
" Good "
" Excellent staff - Laslo and Ania - made the collection and drop off excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ROBERT - 24 November 2018
" Very happy and will use again "
" Very easy ...and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by KELVIN - 24 November 2018
" A very professional service and good value. "
" Les who booked the car out was extremely helpful as was the gentleman when we dropped it off. A first class operation in every respect at your Paphos office. Very well done. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by LEWIS - 24 November 2018
" The pick up and car hire itself was fine and very good value but the drop off felt very much like we were being exploited. "
" The drop off was very uncomfortable having being confronted and charged for a repair that seemed very unfair. "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 4 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by DAVID - 23 November 2018
" As above "
" Some written information re- general road usage ie. Speed limits etc would be useful. I attempted to obay the speed limits only to be overtaken by locals traveling very quickly. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by IAN - 23 November 2018
" Very hqppy "
" Hassle free, had to extend rental for extra 3 days. No problem at all. Very happy with this company "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by JILL - 22 November 2018
" Everything was able to be done online and "extras" were not pushed. "
" Very straight forward and drop off and pick up from our hotel. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 22 November 2018
" Staff on pick up and very slow sorting out the booking "
" Drop off staff were excellent "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by ROBERT - 22 November 2018
" Lady at pick up was very efficient "
" quick and easy at pick up but office was not easy to find "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 20 November 2018
" Infuriating "
" Car park for vehicle return was not accessible because the barrier was broken. I was blamed, abused verbally and charged fifty euros by the hire company. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by KEVIN - 20 November 2018
" Plenty of cars to choose from to suit your needs and budget. "
" Collecting the car was very easy. Returning the car was excellent as the condition is checked and deposit returned while you are there. No chance of a nasty unexpected claim for damages. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NICHOLAS - 20 November 2018
" Good experience at pick up, member of staff made sure I was looked after "
" Great value,no fuss experience, highly recommend "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARTIN - 20 November 2018
" As above. "
" Huge queue at desk on arrival. Manual car swapped for an automatic. Car okay although bashed up a bit. Radio was an old aftermarket item ie not the original car supply and was awful so media and radio operation was poor. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by ROBERT - 19 November 2018
" All great "
" Overall very good experience and value. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PAUL - 19 November 2018
" It was service with a smile "
" Very good and friendly service from Mario and Mike when picking up and dropping off car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GLENN - 17 November 2018
" booking was simple enough "
" The car was old and tired with many scratches and dents, but it worked well enough. Staff during collection were a bit pushy with the extra insurances and kept lowering the offer, but it was still far more than the car hire cost in the first place. Very quick and easy drop-off. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by DANIEL - 17 November 2018
" Will never entertain you again "
" Had to go to 8 counters as non of them had your sign over them. Then was refused car hire as my credit card company wouldn't them block 1200euros. So was a total waste of money and ruined my holiday "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by RICHARD - 16 November 2018
" When we arrived to collect the car it was not ready and we were told we would not be getting the car we expected. Eventual, we were advised the car was ready and we should meet a Europcar in the car park. We were shown to a Ford Fiesta and accepted the keys. The car had many marks on it but it wasn't until the following day that you could really see. The passenger wiper blade was split, the cigarette lighter and USB sockets did not work and the rear passenger door latch was broken. The car had covered almost 98,000 miles. Personally I believe this car is what they use to run staff around to collect other cars. I have not complaints about Auto Europe. "
" When we arrived to collect the car it was not ready and we were told we would not be getting the car we expected. Eventual, we were advised the car was ready and we should meet a Europcar in the car park. We were shown to a Ford Fiesta and accepted the keys. The car had many marks on it but it wasn't until the following day that you could really see. The passenger wiper blade was split, the cigarette lighter and USB sockets did not work and the rear passenger door latch was broken. The car had covered almost 98,000 miles. Personally I believe this car is what they use to run staff around to collect other cars. "
Value for Money: 3 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by HILTON - 16 November 2018
" The lady at Paphos airport on our return (13/11) was particularly helpful. Ania? "
" Really happy with the car. Dropping it off at Paphos airport was dealt with so well. Efficient and friendly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JACQULIN - 16 November 2018
" I was very unhappy with the way I was treated by you counter staff. "
" The counter staff staff was rude and not very helpful. It was not made clear on booking that I would need a 1300 euro deposit on my card and had to pay a further amount bring my cost up to 97 pound to avoid this. The staff could have been more helpful with working with me to resolve this. Also I have never been asked for a deposit for fuel either and the 130 I feel excessive considering the car I hired word only have taken a maximum of around 50 euros to fill "
Value for Money: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by SHAUN - 15 November 2018
" There was no indication anywhere it would be the sixxt stand we would be going to do for a bit we thought we were stranded The people at sixxt were nice, car was good although not the one we selected and dropping the car off was easy "
" There was no indication anywhere it would be the sixxt stand we would be going to do for a bit we thought we were stranded "
Value for Money: 3 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 14 November 2018
" God prices "
" Spent 30min looking for office of cycarhire eventually found out it was at sixt . A SIGN FOR CYCARHIRE WOULD HAVE HELPED "
Value for Money: 8 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by ANTHONY - 13 November 2018
" It was OK "
" Free delivery to the hotel was available but I was not notified of this. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHRISTINE - 13 November 2018
" The pick up and drop off experience was great, James was very helpful and sorted the return with great efficiency. Staff were very polite. "
" The waiting time at the desk was awful, going on for an hour. There seemed to be problems with each lot of paperwork. The worst problem I had was I did not have a pin number for my credit card and have previously been able to sign the authority. I was told this has been changed recently and so all I had was a debit card. The only way I could complete the booking was to pay €84!!! I was not the only one with this problem. Surely we should have been told about the change. The voucher only states to have a valid credit card. "
Value for Money: 6 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by WILLIAM - 13 November 2018
" The staff were exemplary. "
" One of the smoothest airport car hires in my experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PETER GRANT - 13 November 2018
" Perfect! And a service I'll definitely use again. "
" Seemless process and painless experience. Face-to-face engagement was excellent. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SHIRLEY - 13 November 2018
" .? "
" Staff were excellent "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOHN - 12 November 2018
" Everything was excellent overall and once we had identified the correct rental desk it was very very easy. "
" Everything was excellent except as I have written below - there was no CYCarHire desk in the arrivals terminal at Paphos. It was only after a lot of queuing and asking that I found out it was Sixt rental. Perhaps this could be avoided on future rentals. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GEORGINA - 09 November 2018
" Upsetting "
" Not able to collect as I'd forgotten my driving license- no flexibility to change to my partners name unless we made a new booking at 3x what we had already paid "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by ANDRIKO - 06 November 2018
" I will most defaintly use your company again. I'm very happy with the service they provide. "
" The staff were very Helpfull and polite. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 05 November 2018
" I have used Auto Europe for several years and have never had a problem that wasn't resolved quickly and satisfactorily. "
" Hassle free "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 04 November 2018
" See above "
" Dreadful. On arrival at Paphos airport no sign for cycarhire so asked around and nobody could help as never heard of them. Went outside and nothing. So rang the number and said it was a big orange sign so went inside to sixt and it was right. Nothing on our paperwork mentioned sixt. Bit stressful to start your holiday but after that was ok with the rest "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ALEX - 03 November 2018
" doon.t give an overall cost to hire the car should give more advising or rating the car company you have selected "
" I found the counter staff were preying on customers trying to sell extra insurance should the car be damaged accidently the cost to you was a away of getting you to take on additional cost to your holiday especially pensioners who are more vulnerable to their sales techniques "
Value for Money: 4 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by DEEPAK SHARMA - 29 October 2018
" Ease of collection; pick-up and drop off. Excellent "
" Excellent and will use again! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 23 October 2018
" Great company. "
" Excellent service. Will use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANDREW - 23 October 2018
" Horrible car "
" The car was nothing like a ford focus. It was an old battered Kia ceed which had nearly 80k on the clock. The seats were uncomfortable due to too much useage The car was full of scratches and dents where it had been use before "
Value for Money: 4 Efficiency of Counter Staff: 6 Expediency of Drop-off: 3 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by GEORGE - 20 October 2018
" On Handing the car back, the lady who met us (Ania) was extremely plesent and helpful, nice easy hand over. Will definitely use the same company again. "
" Found the staff to be very pleasant on reception, the hand over was smooth and the car was lovely and clean and tidy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GRAHAM - 20 October 2018
" as above. All excellent. "
" All went superbly - it's very important NOT to have counter staff who continue to try to sell you extras which you expressly don't want. Here, at the Paphos counter, the staff are wonderful. Just first-rate! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NICHOLAS - 17 October 2018
" Fine bar the push nature of their insurance sales approach "
" Good service but pushy the additional insurance making customers feel very nervous about not accepting their package "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by CHRISTALLA - 17 October 2018
" APART FROM THE ADDITIONAL THIRD PARY INSURANCE WHICH WE WERE STRONGLY ADVISED TO TAKE, THE EXPERIENCE WITH EUROCAR WAS VERY GOOD "
" A LITTLE CONFUSED BECAUSE WE WERE ADVISED AT THE PAHOS DESK TO TAKE THIRD PARTY INSURANCE WHEN WE THOUGHT WE HAD FULL PROTECTION WITH THE INSURANCE WE GOT FROM EUROCAR WHEN WE BOOKED ORIGINALLY "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PAUL - 17 October 2018
" Excellent all round experience "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by GEOFFREY - 15 October 2018
" Great value car hire "
" it was not CYCarhire it was SIXT "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JAMES - 15 October 2018
" Great service "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by BRIAN - 14 October 2018
" Excellent overall value. "
" Good car in excellent condition - unusual for Cyprus hire cars. Very friendly efficient staff. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by TOM - 13 October 2018
" Fully satisfied "
" Fully satisfied "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by JOHN - 10 October 2018
" excellent service "
" i use sixt at least twice a year and would not use another company "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by BRIAN - 10 October 2018
" Vehicle was clean and drove really well. Air conditioning appreciated :) "
" No hassle professional service from all staff involved. Thank you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by LISA - 09 October 2018
" Having not pre booked online previously it was more than confusing to be met by additional insurance costs, (excess waver) when I though it was all covered with the pre payment online. Why this is pushed on you at the airport after a long flight I have no idea. Efficient service from staff, car ok. "
" Having not pre booked online previously it was more than confusing to be met by additional insurance costs when I though it was all covered with the pre payment online. Additionally the reversing lights didn't work. there was a noisy tyre that droned at speed on the rear, a warning light came on the dash after the first day (tyre pressure) and the flip key wouldn't fold properly . The Kia was comfortable and clean on collection. The counter service was excellent and friendly. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by SEAN - 09 October 2018
" Very professional and speedy service "
" Excellent experience "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOHN - 09 October 2018
" Very good no complaints nice people to deal with "
" Excellent friendly service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DALE - 08 October 2018
" Picking up the car was good and return was quick, we would hire from the company again. "
" The only negative was the lady on reception at the airport - she was very adamant that we should upgrade our car with air conditioning stating that it was too hot without aircon and made several attempts stating we must pay the extra as it was in our own interest - we did not buy it and received a car with aircon anyway. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NEIL - 08 October 2018
" Overall the car was good, however, when I went to return the vehicle about an hour earlier than the 11am which scheduled there was no one at the Sixt return office in the car park . I had the phone the main number and someone eventually arrived to sign in the car. "
" CYCARHIRE does not seem to exist as a place to actually pick up the car at Paphos airport! I had to speak to people at other car hire desks to learn that this "brand" is actually supplied by Sixt. It would be helpful if this was made clear on the booking form. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by LYN - 07 October 2018
" my only negative comment is that the car was 6 years old and a little lacklustre...but the pickup and dropoff was excellent!!! I do feel the cars should be newer and have the associated technology/accessories - ie no USB port is completely unacceptable!!!!! "
" my only negative comment is that the car was 6 years old and a little lacklustre...but the pickup and dropoff was excellent!!! "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by TONY - 07 October 2018
" Easy to arrange, good price free additional driver came in very useful as my wife had to do all the driving after day 1 "
" Car was badly marked all over. Passenger window did not work properly. First time we have been disappointed with Europcar cars. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by GWILYM - 05 October 2018
" Very happy with the service "
" Very happy with the service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARTIN - 04 October 2018
" Our second booking with Sixt this year. Can't fault them. "
" Very efficient staff at airport. Delightful chap handing over keys and checking condition of the car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by ROY - 02 October 2018
" Not good.Will be using taxis in future. "
" I was charged an additional 166 euros locally. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 2 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by DAVID - 28 September 2018
" I took out the cdw access when I booked the car but was advised to take out their cdw at a cost of 150 euros when I arrived at the collection desk. I did not take their offer but they preloaded my card with over a 1000 euros. All was refunded at the end of holiday ok but this is not a good way of dealing with car hire. "
" I was offered an up grade to a newer car for and extra cost of over 130 euros , when I said I was ok with an older car they said they didn't have one and gave me the newer car for nothing which they said they might change later at my hotel when an older car was available. They did not change the car but left me with a waiting game regarding car changing. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAVID - 26 September 2018
" No "
" The whole experience put us on edge with what is expected and how the vehicle should be returned as you know cyprus is a very dusty and uneven and itwuold be a miracle if the car went back the same as we got it with the road conditions and the local drivers,!!!! We were on edge the whole 2 weeks wondering if we would loose our deposit for a chip or dent to being hit "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JOHN - 24 September 2018
" The staff were very friendly "
" The car could of been a newer car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAPHOS, CY - Reviewed by DEBORAH - 24 September 2018
" - "
" - "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CAROLE - 21 September 2018
" I was happy with SixT, but please note the above comment about having to upgrade. When such cars are offered, I really think you should highlight when there is no air conditioning - just including four letters - no ac - was not sufficient on a document with so much information. In such a hot climate it is inappropriate even to suggest such a car. We were fortunate that the company had another car for us to upgrade to but the upgrade cost more than the original hire charge "
" The counter assistant at Paphos Airport noticed on our booking form that the chosen car had no Air Conditioning. As the temperatures were in excess of 30 degrees, this would have been intolerable. I had no idea this was included on the form. It said in small letters "No AC". This was the only warning and I had no idea what it meant. The Assistant was able to upgrade our hire car to one with Air Conditioning - thank goodness she noticed. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALLAN - 20 September 2018
" Great Experience. "
" Very good experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by OLIVER - 19 September 2018
" x "
" x "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by FRED - 18 September 2018
" Stress free and no problems at all. "
" Different car supplied from original booking but satisfied with vehicle. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by GARY - 15 September 2018
" Would definitely use Auto Europe again "
" Easy pick-up and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DENZIL - 15 September 2018
" Very friendly and helpful staff at returns. I don't know why the assistant and check in tried to sell me a larger car for an extra 250 Euros, but when I refused gave me the car anyway. Puzzling "
" Very friendly and helpful staff at returns. I don't know why the assistant and check in tried to sell me a larger car for an extra 250 Euros, but when I refused gave me the car anyway. Puzzling "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALISON - 14 September 2018
" Easy online booking "
" Very friendly, helpful staff both at the airport counter and the kiosk you collect the car from "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SIMON - 12 September 2018
" See above. "
" The car I booked was for two adults with two suitcases. The car I received was small, underpowered with lots of bodywork damage! The boot wasn't large enough for one suitcase so our luggage was on show on the back seat and the radio didn't work. Very poor value for money. "
Value for Money: 1 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 1
PAPHOS, CY - Reviewed by DAMIAN - 07 September 2018
" . "
" . "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JAMES - 04 September 2018
" Vehicle - multiple scratches to body work. High Excess and insurance expensive "
" Counter staff - unwelcoming. Vehicle clean but showing age with multiple bodywork dents and scratches. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by DMITRY - 01 September 2018
" Great experience as usual! Keep up your great work. "
" Booked Fabia class, received 2.5 year old Kia Rio with 37k. The car is very bumpy (old model), engine already shows signs of aging. Wasn't expecting this from Sixt. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by CRAIG - 29 August 2018
" We received good customer service from Auto Europe whilst booking the vehicle, it turned out to be a rather poor experience once Europcar got involved. "
" Europcar would not use our credit card for the deposit, so we had to use our debit card, this meant we were using our holiday money for the deposit, so were forced into paying a surcharge to reduce the amount of deposit held in our account to the tune of £125. The additional driver on our hire was not present at pick up, even though we had a copy of there licence and advised the days he would be driving, we had to return to the counter with the paperwork when he arrived. The staff member was not familiar with the Auto Europe documentation and although it clearly states the first additional driver is free, Europcar charged us £77. All in all an expensive and time consuming experience, when we should have been enjoying our holiday! "
Value for Money: 2 Efficiency of Counter Staff: 2 Expediency of Drop-off: 8 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by MATTHEW - 28 August 2018
" All good - no issues :) "
" All good, nice counter staff "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEPHEN - 21 August 2018
" Would have been 10 but need slightly bigger/better hut on the drop off of car "
" Very easy pick up and drop off "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by ANDREW - 17 August 2018
" No problems - easy online booking and smooth experience all round. "
" No problems - smooth experience all round. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by RICHARD - 16 August 2018
" Overall positive experience. "
" Overall a good experience I would not hesitate to use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by JULIAN - 14 August 2018
" As noted in item 3 "
" Overall good, but conned on insurance - 56 Euros when collecting the car. Far from content, not a good start to our family holiday, leaving and feeling more stressed. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by MELVIN - 13 August 2018
" very well arranged and picking car up at airport could not be any simpler, great hire company, definately book with them again. "
" very easy process at airport, desk in terminal and car collection point in the carpark, car was brand new !!!!! i would recomend hiring from europcar and forget the slightly cheaper options from other hirers as due to personal experience its just not worth it, Stick to the reputable companies "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PAUL - 08 August 2018
" Easy to do online "
" Good efficient service "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by MARTIN - 05 August 2018
" Booked before and will book again. "
" Excellent service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by WILLIAM - 04 August 2018
" Would recommend great hassle free experience "
" Great experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by OLIVER - 02 August 2018
" First class "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by TONY - 27 July 2018
" Flawless "
" Perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by RICHARD - 25 July 2018
" Excellent "
" Reasonable price quick and easy to book great experience will recommend to others "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by KEVIN - 24 July 2018
" The car was a Kia Rio which wasn't of the quality I was expecting "
" The car was a Kia Rio which wasn't of the quality I was expecting "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by JAMES - 21 July 2018
" Professional no hassle "
" No issues car was ready "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ALAN - 21 July 2018
" Very good overall experience "
" Very smooth transition "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CHRISTINE - 19 July 2018
" Good "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PAUL - 19 July 2018
" I was once again very impressed with the service I received "
" Very polite and helpful staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DEREK - 13 July 2018
" Excellent service. "
" Efficient, friendly and good value for money. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PAUL - 12 July 2018
" F "
" Fuel deposit of £ 100 euro for a car that would never hold more than £50 Euro was disappointing, but other than that all ok. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by ASHLEY - 11 July 2018
" The fuel was charged to my credit card on lick up and I'd said I'd do full to full. The full amount was refunded to my card when I dropped it off as it was full. I believed when I picked the car up that you'd take a pre authorisation and the charge not be actually put onto my card. I hardly ever use credit cards and have just got a bill from them for the €66.41plus a £1.62 foreign exchange fee. This I have to pay or pay interest and then my next bill in august will show I have €66.41 refunded. I will be in credit on a credit card that I prefer not to use. Can you please advise on this as had asked for full to full on the initial quotes. "
" Staff were fine and efficient. Car was fine too "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by MERIEL - 08 July 2018
" The car was a Kia; I was expecting a Suzuki but as the man said, it is equivalent. "
" Straightforward despite 1.5hr delay departing meaning staff had to be at destination until 2-2.30AM. Car marks check was a bit too speedy to be really efficient and lighting could be stronger for checks on wheelcaps, but this didn't prove to be a difficulty on return (in daylight) as it is always a worry when company is holding Eu800-900 on credit card. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DERYCK - 07 July 2018
" Really bad and frustration experience and booking! Type and standard of car varies a lot. Catergory D or Cat E . You rent a standard of car but get given a cheaper alternative on arrival when it is late and you are tired . This feels un ethical and some one some where is making money out of teh consumer. I would even encourage a 'Watchdog' closer investigation into the practice that is on going with Auto Europe / Europecar! "
" Up selling at counter on arrival for additional insurance that we were told by Auto Europe was already covered. "
Value for Money: 2 Efficiency of Counter Staff: 4 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by ANDREW - 27 June 2018
" Easy & straightforward, my go to broker for rental cars "
" Europcar now trying to up sell cars at the counter, this by isn't something I've experienced before by Europcar Cyprus. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DAINIUS - 24 June 2018
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MATTHEW - 23 June 2018
" Very easy website to use. Several companies to choose from, easy booking process with a choice of different packages. Will be using auto europe next year! "
" On arrival, very quick, efficient, polite member of staff sorted paperwork, car, told us where to go to pick up the vehicle. Staff quickly showed us any damage etc and explained it would all be recorded for us so we didn't get any problems on return. Return took 5 mins and damage deposit was back on my card by the next morning! Very good service brilliant company! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by JOHN - 22 June 2018
" The car was fine no problem just extra insurance costs which we thought we had covered "
" Again we thought we had covered all insurance costs but had to pay another £120. Pushy salesgirl tried to get us to upgrade another £100. "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by BARBARA - 20 June 2018
" Easy to find on arrival, straight from desk to car collection in approx 15 mins. Staff very professional and helpful had no problems at all. Car was modern, clean inside and out. Easy parking on return we'll sign posted. Would definitely use again. "
" No queue at desk. Very efficient, transaction quick and easy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by ANTHONY - 20 June 2018
" Good value and efficient service. "
" Pick up went smoothly, the car was full of petrol and clean. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by SARA - 19 June 2018
" No comments "
" When flights arrive, many people queue to the desks, if docs were already prepared it would be much faster. "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAPHOS, CY - Reviewed by TAREK - 17 June 2018
" Very good value for money. "
" Got my car from SIXT. No que. clean car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by DALE - 22 May 2018
" I have used AutoEurope many times and have no complaints with the service provided "
" Vehicle was well used and noticeably old against other hire vehicles. This was the most disappointing vehicle I have hired. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 3
PAPHOS, CY - Reviewed by CARON - 20 May 2018
" Car was upgraded foc. Lovely car staff was waiting for me. Will hire from again "
" Lovely staff very pleasant and helpful especially Marios "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JANE - 18 May 2018
" Easy to book and voucher promptly sent. Very eady to contact on the phone when I had a query. "
" Very efficient friendly staff. Car scratches well documented at collection so felt confident that deposit would be returned "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by NEIL - 18 May 2018
" Keep up the good work "
" Very smooth and quick operation! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARTIN - 12 May 2018
" As above "
" Very efficient staff. Clear info. provided. Excellent clean car good to drive, "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAPHOS, CY - Reviewed by MALCOLM - 11 May 2018
" Pleased. "
" Very good overall, Pick up was very slow because although the girl was good, She was on her own and when there was quite a few pick ups to complete it became a pain. Should have had more staff. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by CALLAN - 10 May 2018
" Cyprus has alot of interesting places to see. "
" Problem and hassle free. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PAUL - 09 May 2018
" Great. "
" All great and easy to deal with. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by FABRIZIO - 09 May 2018
" smooth reservation with an all-inclusive insurance option "
" Friendly group of staff attending both at pick-up and drop-off "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by MARTIN CHARLES - 05 May 2018
" Professional, quality and personal. "
" Very efficient service, great vehicle and great staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by COLIN - 04 May 2018
" Very good.Will use again "
" Very professional "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by STEWART - 02 May 2018
" As above "
" To be clear the counter staff - 1 gentleman - coped extremely well as he was left on his own to cater for all the queuing customers. It reflected badly on Sixt that there was over an hour wait in a queue for customers to pick up theirs vehicles. Not good when we all endured many hours flying and there were disabled customers in front of us. To add a further note, the other hire companies had more than 1 rep at their desk. "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 7
PAPHOS, CY - Reviewed by KAREN - 30 April 2018
" Easy site to use, all add on charges stated "
" Really lovely car, great service from all staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by PETER - 30 April 2018
" What i expect from a company like yours "
" Good service "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PAPHOS, CY - Reviewed by STEPHEN - 30 April 2018
" All good "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by NIGEL - 28 April 2018
" The above experience with Sixt was most unpleasant and frustrating. When I telephoned Auto-Europe the next day to complain the response of Auto-Europe itself was exemplary - sympathetic, reassuring and very helpful. "
" On collection the Sixt counter staff insisted on imposing Full to Empty fuel charge plus a late evening collection charge in blatant breach of my written contract terms. This was either dishonest or astonishingly incompetent. On returning the car a different Sixt person refunded these charges - but I still lost the currency transaction charge on my Credit Card. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAPHOS, CY - Reviewed by JONATHAN - 26 April 2018
" Good car overall except from faults "
" Good experience with staff. Car was badly serviced due to difficult gear/clutch change and brakes which would bind "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
PAPHOS, CY - Reviewed by MICHAEL - 01 July 2015
" no one at arranged pick up they came and collected us even thogh we were on time and in the place stated "
PAPHOS, CY - Reviewed by WILLIAM - 29 June 2015
" Booking process unprobleematic. "
" Efficient and profession at pick-ip and drop-off. No problems to report. "
PAPHOS, CY - Reviewed by IAN - 28 June 2015
" booking a car with auto Europe is easy "
" Cars are tired old and need updating our car had bad squeaking brakes , told europcar and was told to drive through some water . We have used this company now for the last 8 years now next year I will use another company as there cars are in better condition "
PAPHOS, CY - Reviewed by VIVIEN - 28 June 2015
" very easy to deal with "
" very easy to book from start to finish "
PAPHOS, CY - Reviewed by THOMAS - 23 June 2015
" just keep doing it "
" great company "
PAPHOS, CY - Reviewed by OLEG - 23 June 2015
PAPHOS, CY - Reviewed by LEONARD - 22 June 2015
" Booking process very straight forward. No problems. "
" I felt disappointed having paid for a full tank of fuel to find on first starting up the car that the fuel needle was quite a way under the 'full' marker. Nothing I could do to prove that of course. Felt cheated. I can understand why done, but not good business. The car itself was fine, except for brakes which lacked a progressive feel - mostly they were either on or off. Thank goodness for seat-belts! "
PAPHOS, CY - Reviewed by ANDREW - 22 June 2015
" Need to improve the website so you can choose more pick up location in resort. "
" Car provided was an old ford focus, the passenger door kept coming open whilst driving with the roof down and it misfired in second gear. "
PAPHOS, CY - Reviewed by CHAU - 20 June 2015
" Will continue to use Auto Europe as always provide good choice. Free additional driver is particularly attractive versus competitors. "
" Efficient and easy to deal with. "
PAPHOS, CY - Reviewed by PENELOPE - 18 June 2015
" This was the first time I have used your company in Pafos - the car was disappointing - rather old....no central locking, part plastic seats (far to hot in the heat) & clearly smokers had used the car. The service excellent, I will use you again, but, it had better be a better quality car. "
PAPHOS, CY - Reviewed by IAN - 18 June 2015
" I have used auto europe many times but usually with firefly or hertz which are the same cars in the end. I booked a economy car with full to full fuel condition. The car i was given was a Kia piccanto which is a lower class of car, normally the give fiesta or corsa or equivalent. they tried to charge me 100 euro for fuel and said to bring back empty! i used 17 euro worth of fuel in the 4 days. I wont use europcar again. "
PAPHOS, CY - Reviewed by MARK - 15 June 2015
" I was very unhappy to find after I had completed payment that I would have to pay an additional 20 airport tax when I collected the car. Really very sneaky. As a consequence, I am unlikely to use your site again "
" Nice, well presented car, helpful staff "
PAPHOS, CY - Reviewed by GARY - 15 June 2015
" The pick up procedure is flawless but the return procedure is left very open and creates uncertainty. Would much prefer that there was a formal handover of the car and cross checking of standards etc since they have the deposits on hold to the benefit of their satisfaction. "
PAPHOS, CY - Reviewed by STEVEN - 11 June 2015
" hidden charges to collect from airport, fuel charged at 2x maximum tank capacity, "
PAPHOS, CY - Reviewed by BEN - 09 June 2015
PAPHOS, CY - Reviewed by FEVOS - 09 June 2015
" How can you justify charging 54 Euros for a tank of fuel when it only costs 39 Euros to fill the car up from empty? and the extra charge for picking up from an airport needs to be clearer? why is it extra anyway??? "
" see above "
PAPHOS, CY - Reviewed by GARRY - 09 June 2015
" Ideally situated in the airport to collect keys and drive away. Welcoming and friendly staff that delt with us both at the collection point and dropping the car back off. "
" The car was in excellent condition as described. We found the cost of the rental to be fair and therefore we will use SIXT in the future. "
PAPHOS, CY - Reviewed by KEITH - 07 June 2015
" Good and efficient service "
" Efficient and helpful staff on pickup at airport "
PAPHOS, CY - Reviewed by DAVID - 05 June 2015
PAPHOS, CY - Reviewed by IOANNIS - 03 June 2015
" I rent a car and after I realized that in Cyprus they are driving from the right side i thought that this would be difficult for me and i send an email to the customer service in order to change my manual car with an automatic one. They replied me at the next day, saying that this was possible, when i have already taken the manual transmission car. Although i asked at the airport if they had an automatic car to pay the difference there and get it they told me that there wasn't available an automatic car. Moreover I wasn't aware that airport had an extra fee of 20 . Last but not least in the site there wasn't full coverage insurance and they asked me 500 in the airport or else i had to pay 8,5/per day for full insurance and this i did. "
" I was very satisfied from Sixt Customer Service because the employee at the airport was trying to help me in order not to pay a lot of money and also was protecting her company by making me full insurance coverage. The only thing that i don't know is when they are going to refund me the 45 as I returned my rental car full of fuel. "
PAPHOS, CY - Reviewed by JULIA - 01 June 2015
" In principle fine... Until we arrived to find out that we weren't given what we paid for... "
" We paid for a Kia Sportage SUV or similar. Arrived at midnight to a huge queue. When we got seen we were told our car had come back that day with an engine issue. We were told we had a Kia Rio... Complete opposite of a SUV! When we explained that we had booked the Kia Sportage or similar, we were told 'sorry, but that's all we have available'. When I said this is ridiculous we have two young boys, booster seats and two huge suitcases, I was told 'you'll be fine!' Strangely met a group who had flown in at a similar time to us from Southampton in Polis the next day who said that they had been told exactly the same.. That the SUV they had ordered wasn't available and the were given a RIO... And they say lightening doesn't strike twice "
PAPHOS, CY - Reviewed by DAVID - 30 May 2015
" Damage on car was not documented, arriving at night it's hard to see it and I missed it. The hire company should have marked it down on the paperwork "
PAPHOS, CY - Reviewed by MALCOLM - 29 May 2015
" Had a very tatty and much used car. Liked the new choice of returning car with full tank. "
" Had a very tatty and much used car. "
PAPHOS, CY - Reviewed by ANDREW - 29 May 2015
PAPHOS, CY - Reviewed by VALERIO - 26 May 2015
" Despite the rental exclusions in the sales voucher did not mention anything about it I was charged 20.27 (VAT included) airport delivery fee to my disappointment. As I based my purchase decision on price I think what happened is not only unfair but also deceiving and I invite Auto Europe to get in touch with me as soon as possible to clarify the matter. "
" I cannot say as I rented through Europcar. The customer service seemed pretty good to me. "
PAPHOS, CY - Reviewed by COLIN - 26 May 2015
" Always provide reasonably good cars. "
" Service is good at airport. "
PAPHOS, CY - Reviewed by GARY - 25 May 2015
" Easy to book car etc "
" Car was great and man gave us full info However we ordered two car seats The toddler seat was only a booster so very little protection The baby seat was impossible to fit and no instructions and so old and tatty to the extent I held my daughter and we hired a different seat as it was so unsafe "
PAPHOS, CY - Reviewed by JULIAN - 25 May 2015
" Easy to book with and do so when ever away "
" Car was poor quality, covered in scratches, ariel missing and a variety of strange noises "
PAPHOS, CY - Reviewed by MARK - 25 May 2015
PAPHOS, CY - Reviewed by WALTER - 24 May 2015
PAPHOS, CY - Reviewed by ALAN - 23 May 2015
" See below. However, we would still recommend you to friends and family as we have had very good experiences in the past. We have a holiday home in Cyprus so do use hire cars a lot. "
" We specifically booked an 'offsite' car hirer (Cyprusaptcar) this time to avoid the 20 euros airport charge. The information by Auto Europe was quite specific. Stated 'offsite car hire company; shuttle to location'. The car was at the airport and we had to pay the 20 euros. So not offsite and not a shuttle! "
PAPHOS, CY - Reviewed by JOHN - 21 May 2015
" The car provided had numerous scratches and they charged me an extra £22 because I was picking it up at the airport. When I returned the car there was no one from europcar I was instruct to place the key in a letter box even though it was only 3pm. I would have liked assurances from a member of staff that the car was in good order "
PAPHOS, CY - Reviewed by BARBARA - 19 May 2015
PAPHOS, CY - Reviewed by MAURICE - 18 May 2015
" The hire car was a Ford fiesta auto, which had peculiar characteristics, re' door sensors, gear change and drive modes. I had to visit one of your offices in Limassol to sort out why doors wouldn't lock and gears not engage. The car had several bodywork abrasions, screen washer did not work due to water tube being perished and I had to slam doors to ensure the sensors allowed correct drive modes to be engaged, as per your rep,s instructions. A simple instruction sheet which noted the cars parculiarities would have resolved the drive problems but there is no excuse for bad maintenance and the missing screen wash filler cap.Having to keep slamming doors to ensure they would lock got a bit wareing over two weeks. "
PAPHOS, CY - Reviewed by GWILYM MASON - 18 May 2015
" Was shocked to have to pay for a full tank of petrol & airport tax (116 Euros) at the Europcar desk. Is this right? I did not question it at the time as it was 02.00am and I needed to get my family to the hotel! "
PAPHOS, CY - Reviewed by JULIE - 18 May 2015
" Pay peanuts, get monkeys as the saying goes and it's lesson learned for me. "
" It wasn't the lady on the desk's fault that she had to charge me another +100 euros just to get the keys and then to add another 500 on top of that is a disgrace. It's not a 'block' of 500 as it takes, and I quote, 'two to three working days to credit back to the card'. Well, if it was just 'blocked' it won't take that long to go back on would it? "
PAPHOS, CY - Reviewed by STEPHEN - 18 May 2015
" Booking was fine no problems "
" Car I booked not available. Given choice between 7 seater Zafira which was to big or very old Nissan Tillda. Car very old and bashed about. Won't book Europecar again as they are now running old cars.paid to much money for what I was given. Girl ignored us at counter but older lady was good "
PAPHOS, CY - Reviewed by JOHN - 18 May 2015
" Car provided had faulty brake and headlght. Vehicle was older model than shown when we booked, vehicle performance was very poor "
PAPHOS, CY - Reviewed by DONATAS - 14 May 2015
" It was ok! "
" Did not like airport charge of 20 euros which came as a bit of surprise!? Air conditioning wasn't fully worked. "
PAPHOS, CY - Reviewed by MICHAEL - 11 May 2015
" Easy to use service and no complications with the local car hire company involved, no hidden extras just the way I like to do business. "
" The young man handling both the handover and return of the car was very helpful and pleasant to deal with, he would be a credit to any company. The car itself was a little 'tired' and had a few scuffs but did the job and everything worked, at the end of the day it was a budget end hire .Overall I was pleased with the service received and would be happy to use this company again in the future. "
PAPHOS, CY - Reviewed by HOWARD - 10 May 2015
" Car not ready. poor fuel policy. High local costs overall. "
PAPHOS, CY - Reviewed by GILLIAN - 09 May 2015
PAPHOS, CY - Reviewed by JAMES - 08 May 2015
" Good experience with Europcar.Nice car. Last year Avis at Paphos was a disaster not to be repeated. 3 bad cars "
PAPHOS, CY - Reviewed by PAUL - 06 May 2015
PAPHOS, CY - Reviewed by TASOS - 06 May 2015
PAPHOS, CY - Reviewed by PATRICK - 05 May 2015
" very nice lady at the desk in Paphos airport and on return of the vehicle the staff were more than helpful. 10 out of 10 from me thank you. "
" as above 10 out of 10 from me. "
PAPHOS, CY - Reviewed by ROBERT - 04 May 2015
" Good service. Pleased to actually get a Fiesta and not a Skoda. Very good car. Cost of full tank of collection a bit of a rip off. Charging over double the actual cost of filling the tank is a too much. Expect you to pad it a bit but that is excessive. Overall pleased and will use Europcar again. "
PAPHOS, CY - Reviewed by IAN - 03 May 2015
" Did not give me option of being car back with fuel tank. Had to pay over odds for half tank petrol. "
PAPHOS, CY - Reviewed by STEVEN - 03 May 2015
" During booking process did not mention 20 euro surcharge for collecting at airport. If this was clear then I would have saved money and booked an off site pick up. "
" Had to queue to pick up keys, but after that everything was smooth and efficient. Car was a little disappointing - lot of scratches and poor, non original radio. "
PAPHOS, CY - Reviewed by IAN DEREK - 03 May 2015
" EXCELLENT 10/10 "
" EXCELLENT 10/10 "
PAPHOS, CY - Reviewed by TANYA - 02 May 2015
PAPHOS, CY - Reviewed by GARY - 01 May 2015
" The rental and return was very slick and quick. Just seems a shame that you either pay more for the rental of the car and have full to full on petrol or pay less but have full empty. We always seem to have to pay more these days with car rental companies . "
PAPHOS, CY - Reviewed by BRIAN - 27 April 2015
" Very happy with online service. Easy and trouble free. "
" Great little office in Paphos, used them a couple of times now. Very efficient, easy to find car and easy and quick drop off. "
PAPHOS, CY - Reviewed by ANDREW - 17 April 2015
" Excellent all round : very straightforward to select and book your vehicle , at a very good price. We were returning customers and plan to book with you again for July 2015. Would recommend unreservedly . "
" Excellent again : very friendly and helpful staff on the desk and clear instructions for collecting and returning car at end of holiday. The car (Nissan Note) was clean and in good condition : which has not always been the case when booked through other rental companies ! "
PAPHOS, CY - Reviewed by PAUL - 06 April 2015
" No issue with the booking of the car or the issue of the voucher. All good "
" This was not good. First was the long wait to pick the car up as there was only one person on duty. The guy did his best but I was last in line and it took well over an hour. As it was dark when we picked the car up we were asked to review the damage on the supplied sheet and advise if there was any damage not indicated over 5cm long to ring the office the next day. In daylight the condition of the car was unbelievable and it would have been easier to have the sheet showing the panels on the car that had not been damaged. The car could be best described as old, high mileage and a bit grubby. Still it proudly had the Europcar sticker in the back window and if that is the image the company want to display who am I to comment. "
PAPHOS, CY - Reviewed by TERENCE - 17 March 2015
" Yet another excellent experience using Autoeurope.co.uk. shall certainly use on next trip "
" First class speedy service "
PAPHOS, CY - Reviewed by LEONARD - 09 March 2015
" Generally I've found booking easy with Auto Europe, and no problems with the cars. Pricing recently has been very competitive. "
" No problems once again with the deal and with the car itself; however I would always prefer to return a vehicle with a full tank of petrol. I'm aware it's good for Europcar in Paphos for an empty tank return, but for me it's a drag having to keep watching the fuel gauge to achieve that. I've noticed that the fuel gauge is never on 'full' whenever I've picked up the car (always just under) and of course it's impossible to return empty. The implications of all that are not lost on me. If Europcar maintain their empty return policy I'd probably look for a another supplier next time I'm in Cyprus. "
PAPHOS, CY - Reviewed by DAVID - 19 February 2015
" every thing was as arranged Car was good "
" Car was good, everything was explained to me. about cover and insurance. Very satisfied "
PAPHOS, CY - Reviewed by DAVID - 19 February 2015
" every thing was as arranged Car was good "
" Car was good, everything was explained to me. about cover and insurance. Very satisfied "
PAPHOS, CY - Reviewed by THOMAS - 09 January 2015
" very happy with your service, will use you again "
" again car was excellent a few scratches on it, but was very clean the sixt people at airport were very good explained everything, where the car was and how to drop if when we returned for early flight, very satisfied will use again "
PAPHOS, CY - Reviewed by ALLISTER - 03 January 2015
" Could you please have the same scheme in both the USA and europe if not world wide. Ie. Gold rate but apart from this visit always had good experiance "
" Different entirely the i hadnt realised or noticed that fuel was an extra and bring it back empty ment that 7 days car hire well rather expensive "
PAPHOS, CY - Reviewed by PANDORA - 01 January 2015
" Excellent service from staff at Paphos airport in Cyprus, with easy procedure for collection and return. "
" Excellent service from staff at Paphos airport in Cyprus, with easy procedure for collection and return. "
PAPHOS, CY - Reviewed by JOHN - 18 December 2014
" Very good service, prompt and vehicle ideal. "
" Good value for money, on time and very clean vehicle "
PAPHOS, CY - Reviewed by CHARLES - 11 December 2014
" car was waiting for my arrival with no hastle "
" cheap clean reliable car as runabout "
PAPHOS, CY - Reviewed by PETER - 30 November 2014
" Very good "
" Very helpful "
PAPHOS, CY - Reviewed by ALISTAIR - 05 November 2014
" I arranged to hire a Ford Focus sized car in Cyprus through Europacar. After a long wait, when we got to the desk there were no cars in that range available and there were only smaller cars. We were provided with a Fiesta instead. We agreed to settle on the Fiesta with a free sat nav system. We had no issues with the staff there who were very friendly but were disappointed not to get the car we had booked. Other people were being told the same story. As a regular user of Auto Europe, this is the first time I have had any issues. "
" Perhaps the booking system with Europcar could be reviewed to ensure that the booked cars are there. "
PAPHOS, CY - Reviewed by PHILIP - 23 October 2014
" VERY HAPPY WITH THE CAR, CLEAN INSIDE AND OUT. IT WOULD BE MUCH BETTER IF YOU OFFERED A RETURN POLICY WITH A FULL TANK OF FUEL AND THEREFORE A REFUND ON RETURN OF VEHICLE (I RETURNED THE CAR WITH OVER 3/4 FULL) "
" VERY EFFICIENT AND HELPFUL IN DEALING WITH OUR RENTAL "
PAPHOS, CY - Reviewed by CARON - 11 October 2014
" Always a great service will use again! "
" Always a very pleasant helpful attendant on duty. Recommended service "
PAPHOS, CY - Reviewed by LESLIE - 01 October 2014
" We were offered an upgrade and was really impressed with the car and had no problems with the car during our visit to Cyprus. The only problem we felt was a concern was that the car was not inspected before and after the hire, so we were advised to take before and after photos of the car, apart from that we have had a very happy experience with Autoeurope and will indeed use this car rental in the future. Must say Leo in Boston gave us fantastic customer service as did Les at the Auto Europe desk in Paphos. Very impressed and thanks. "
" The best car rental we have used by far ! forget the rest we just fount the best, brilliant. "
PAPHOS, CY - Reviewed by COLIN - 27 September 2014
" Very good "
" Good clean car "
PAPHOS, CY - Reviewed by ANDREW - 26 September 2014
" Good easy website. "
" Not that great could have been better service from staff. The car was Ok better than some I've had in Cyprus. The supplied map was near useless but better than nothing! In summary it was Ok. "
PAPHOS, CY - Reviewed by JOHN - 21 September 2014
" You was very good from with your service and could not fault you . "
" Car was in a bad state body wise had to go back into airport and report things that was not listed on on the car condition sheet. "
PAPHOS, CY - Reviewed by STEWART - 18 August 2014
" very good and very efficient "
" at me out with the car within 5 min "
PAPHOS, CY - Reviewed by PHILLIP - 11 July 2014
" I tried to edit my booking as I'd booked the pickup an hour too early, but couldn't change it on the website. "
" Simple and efficient pickup. A rather battered car but it worked ok. I wish we didn't have to buy a full tank of petrol. "
PAPHOS, CY - Reviewed by JAMES - 23 June 2014
" Initially turned up and they had 2 bookings even though we cancelled one so the link between the 2 co's can't be brilliant. "
" We got upgraded due to the booked car not being available, this was a great result. The young man in the europcar booth was very good and had great customer service! "
PAPHOS, CY - Reviewed by BRIAN - 07 June 2014
" Good value for money "
" Very efficient service at the airport kiosk. Car was as expected and reliable throughout our stay "
PAPHOS, CY - Reviewed by RICHARD - 29 May 2014
" Fuel charges should relate to the size of the car hired not just a blanket fee. "
" Have used the service many times and have always been happy with the vehicles and the service/ "
PAPHOS, CY - Reviewed by JOHN - 14 May 2014
" Smooth online ordering service "
" First the good news - the chap on the desk at Paphos Airport was there on time and very courteous. Now the bad news - the car (Skoda Fabia) was an old crate and several years old, with peeling paintwork on the driver door. Any more than 4 days hire and I would not have accepted the vehicle supplied. "
PAPHOS, CY - Reviewed by DAVID - 25 April 2014
" very good service "
" very good service "
PAPHOS, CY - Reviewed by RAY - 15 March 2014
" Unfortunately locked key in car and cost e50 to get back on road, ouch. "
" l think it may of helped to point out the design fault of that type of car how easy it is to lock yourself out. "
PAPHOS, CY - Reviewed by PAUL - 03 March 2014
" Good all round service. "
" Poor quality vehicle supplied originally, following our concerns as to the road worthiness we were then issued with the vehicle spec as to the website "
PAPHOS, CY - Reviewed by KENNETH - 20 February 2014
" Very good value Free 0800 phone number I have recommended Auto Europe to other people in the hotel while on holiday. "
" Office on Tombs of the Kings Avenue is not manned at all times during stated opening hours; This makes it difficult to get car properly checked on return. "
PAPHOS, CY - Reviewed by JONATHAN - 19 November 2013
" Car was not checked before I picked up It had scratches on rear bumper but it mentioned on report I took photos Also tank was not full Petrol cost for tank was excessive plus vat added on top of fuel with vat paid Solution should always be pick full return full "
" Better than expected car "
PAPHOS, CY - Reviewed by ROBERT - 31 October 2013
" Very clear site and booking arrangements. "
" Very shabby car offered and on confrontation replaced. Left with the impression that this is not a franchise to trust or expect a quality car without quibbling. "
PAPHOS, CY - Reviewed by DAVID - 28 October 2013
" I couldn't quite see what I wanted on the website so I rang the help line and the agent was top class "
" No queues decent car as per booking. "
PAPHOS, CY - Reviewed by JOHN - 25 October 2013
" Like the offers I had in May And October "
" Not to happy to wait 30mins for car keys after checking in but understand there must be a large turnaround of cars. "
PAPHOS, CY - Reviewed by CHRISTOPHER - 20 October 2013
" No problem ordering the car online, very straightforward. "
" On reflection the car we had was in poor condition compared with other rental cars, the brakes were not good and the tyres were practically bald, we should have taken it back and changed it. This has put me off using europcar in the future. "
PAPHOS, CY - Reviewed by GARY - 18 October 2013
" Extremely helpful staff giving sound advice/information. "
" Flight was slightly late (30 mins) but had to queue for an hour at desk as only one member of staff on duty it and was taking 20 minutes to clear each hirer. Vehicle was parked in an unlit area at 22.00 hours, I was expected to drive it to a lit area, re-inspect the car and then go back to the terminal if I disagreed with the inspection report. There were no Sixt staff in the car park to assist making things quite difficult and when you are tired after a long journey. Also no Sixt staff in car park when dropping car off so unable to make sure all is okay and the credit card pre-authoristaions would be cleared. "
PAPHOS, CY - Reviewed by MICHAEL - 17 October 2013
" Price for rental excellent. Car had lots of small marks but mechanically absolutely fine. Would be good to be able to bring car back full as even after a week we'd only used half a tank but paid for a full tank and some! So not as cheap as it semms!!!! "
" All fine a bit slow but that's how it is. "
PAPHOS, CY - Reviewed by MALCOLM - 23 March 2013
" this is a nice easy and clear sight to hire the car from and gives all the needed information need about the car hire and cost. "
" We have always used Sixt rent a car all be it though a third party and have never had any problems with them. The only complaint i do have is with the 18 euro charge all car hire companys have to charge (this is an airport tax) to pick the car up from the car park out side . "
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