AUTO EUROPE PONTA DELGADA, PORTUGAL Car Rental Reviews

PONTA DELGADA, PT - Reviewed by CHARLES - 28 September 2021

" Quick and easy service great value "

" Very happy with car and service thank you! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PONTA DELGADA, PT - Reviewed by MARTIN - 19 October 2020

" A reliable company "

" Smooth pick up Only issue was collecting back th€10 deposit was a saga. But overall very good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PONTA DELGADA, PT - Reviewed by JOZEF - 31 December 2019

" Easy and friendly. "

" Straightforward. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PONTA DELGADA, PT - Reviewed by ADRIANA - 24 December 2019

" Very good "

" Very quick, friendly service. No hassle "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PONTA DELGADA, PT - Reviewed by KATALIN - 24 September 2019

" trustiness, the administrative system is very good "

" collaboration, politeness "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PONTA DELGADA, PT - Reviewed by JUSTIN - 20 August 2019

" Pretty easy to book, reasonable pricing "

" Quite expensive for what it is and, whilst it was lovely to have the counter staff stay until 1am (on my arrival) to sort everyone out, I wasn't really offered any choice of car so had to come back the next day to change it for something else. "

Overall Value: 6
Efficiency of Counter Staff: 4
Expediency of Drop-off: 8
Condition of the Vehicle: 10

PONTA DELGADA, PT - Reviewed by RONAN - 23 July 2019

" Booked from Lisbon just before flight to Azores. All ready when I arrived - clockwork and at a reasonable price. Helped make the holiday a great success "

" Well run operation - very friendly and helpful staff "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PONTA DELGADA, PT - Reviewed by JAMES - 29 June 2019

" Reliable service and easy to use "

" Good and friendly service at airport. Car was quite old and had done a high mileage but served us well. Very good value for money. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 8

PONTA DELGADA, PT - Reviewed by PAWEL - 29 January 2019

" Everything was as described in an offer. "

" Very professional and organised company. All went as expected. Worth recommendation. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PONTA DELGADA, PT - Reviewed by DAVID - 06 January 2019

" Great, thank you "

" Excellent service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PONTA DELGADA, PT - Reviewed by DAVID - 20 November 2018

" Excellent value for money and all very efficient "

" We were offered an upgrade from a small car to a Mazda CX3 SUV for 21 Euros for a week ! We took it which made the overall deal even better. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PONTA DELGADA, PT - Reviewed by BEATA - 13 November 2018

" Great company, very reliable and professional. "

" Everything was perfect about Ilha Verde. No faults whatsoever. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PONTA DELGADA, PT - Reviewed by KEVIN - 09 October 2018

" I have used Auto Europe agency twice and am pleased with them so far. Fortunately I have not had any trouble with the car hire so cannot comment on how they would be in case of any claim etc. "

" Basically they were pleasant and polite - the queue to check in was long because they are relatively cheap. I was encouraged to upgrade to a diesel for an extra 25 Euro on the basis that diesel is far cheaper than petrol, which I declined. It is true that petrol in the Azores is 1.50 Euro/ litre and diesel 1.30 Euro / litre, but only using half a tank, it only cost me £35 Euro to fill up so it was cheaper using petrol for me. I own a 10 year old car and the only thing I find irritating is that the controls are not explained to the user before driving away - The car had no handbrake lever and I had to call the guy back to explain how the parking brake is enabled. Also, a cut-down user guide showing the instrument warning lights (e.g. what the SBCS light means) would have been helpful - most of this I had to Google when I reached our destination. "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PONTA DELGADA, PT - Reviewed by GIANLUCA - 07 August 2018

" I always find the best deal on auto europe "

" Everything smooth and perfect "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PONTA DELGADA, PT - Reviewed by GRAHAM - 17 May 2018

" Good deal through Auto Europe. "

" Pleasant helpful staff "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PONTA DELGADA, PT - Reviewed by WILLIAM - 14 May 2018

" Lovely little car ticked all the boxes "

" Good except the satnav needs updates- new roads and satnav doesn't recognise "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 6
Condition of the Vehicle: 10

PONTA DELGADA, PT - Reviewed by JOHN - 15 September 2014

" All round excellent service,could not be bettered! "

" Brilliant! "

PONTA DELGADA, PT - Reviewed by ANDREW - 17 June 2013

" East to book & good email commuication "

" Excellent service in all respects. Veronica is a delight: highly efficient and charming. "