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SHANNON CAR HIRE REVIEWS
Car hire reviews in Shannon
A car hire at Shannon is the best way of exploring the western parts of Ireland with good access to the famous Wild Atlantic Way, a 1,600-mile-long coastal route and one of the world's great road-trips. Visitors to Shannon can also immerse themselves in the world of flight engineering with a visit to the Shannon Aviation Museum featuring a fascinating collection of aircraft cockpits, jet engines, flight simulators, model planes and lots of related memorabilia. And you can't leave Shannon without a visit to the Ballycasey Craft and Design Centre, home to some of Ireland's most talented craftspeople and designers who are eager to sell their creations to passing tourists. Built in 1425, Bunratty Castle and Folk Park is another of Shannon's star attractions with a well-preserved castle, traditional village street, farmhouses, a watermill, blacksmith's forge, pub, restaurant and an excellent display of 19th-century agricultural machinery, all within a ten-minute drive of Shannon International Airport. Shannon also serves as an excellent base for visiting Limerick, a beautiful city located just a 20-minute drive away and notable for its magnificent castle built on the orders of King John in 1200.
Auto Europe is an international travel broker with over 65 years of experience in the car rental industry. Our competitive rates attract large numbers of satisfied customers every year to Shannon and other parts of the Emerald Isle. And for the convenience of our clients, we now offer more than 24,000 convenient pick-up and drop-off points in over 180 different destinations. By collaborating with all the world's top car hire suppliers, we are able to offer a diverse selection of car categories and locations in west Ireland and other parts of Great Britain. Booking with Auto Europe is a guarantee of quality, so check out what others have to say about our vehicle rental services in the Shannon car hire reviews section below and start planning your west Ireland motoring adventure today!
AUTO EUROPE SHANNON, IRELAND Car Rental Reviews
Average Rating for Auto Europe Shannon:
SHANNON, IE - Reviewed by CLIVE - 07 December 2021
" Very good staff car was spotless "
" Easy to pick up. Had an upgrade as well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by ELAINE - 07 August 2021
" Loyalty card would be useful "
" Fabulous "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by GRAHAM - 11 March 2020
" good "
" good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by ELAINE - 11 March 2020
" Easy to book "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by JOSEPH - 02 March 2020
" Very easy "
" Very smooth "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by CAROLINE - 19 February 2020
" Easy to book and everything was exactly as ordered. Would definately use again. "
" Very friendly staff. Everything as booked. Would definately use Budget again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by WILLIAM - 07 February 2020
" I find auto europe one of best comparison sites for car rental very often the offer full insurance as part of their deals "
" Have used budget frequently over last couple of years never had any real problems with them. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 6
SHANNON, IE - Reviewed by STEPHEN - 28 December 2019
" Easy to book. Excellent pick up and drop off. Lovely clean car imside and out. Great value for money. "
" Excellent from start to finish. Excellent customer service. Car was in excellent condition inside and out. Any little scratches were clearly indicated on pick up. Great price for the rental. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by ANTHONY - 11 November 2019
" Good "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by COLIN - 06 November 2019
" Got car I wanted at a reasonable price With the cover I wanted "
" Easy hire. Offered upgrades BUT "NO" hard sell. honest agent.. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by GRAHAM - 31 October 2019
" i always use auto europe "
" they were fine, they always are "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by CLIVE - 26 October 2019
" Great service "
" Did what it said on the Tin "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by MICHAEL - 10 October 2019
" The whole process from price, pick up and return with Auto Europe and Thrifty was excellent. "
" The whole process of collecting and returning the car could not have gone better. An excellent service by Thrifty. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by PATRICK J - 05 October 2019
" Perfect "
" Absolutely Perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by BRIAN - 02 October 2019
" Overall very good service "
" Diarmuid O'Sullivan was very helpful and efficient at the desk in Shannon. Drop off was also very efficient. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by ANTHONY - 23 September 2019
" Good "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by RICHARD - 13 September 2019
" Scores says it all "
" Excellent, no-hassle service at collection and drop-off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by EDWARD V - 12 September 2019
" Auto Europe is always part of any journey I plan in the world because I get Value for money "
" A quick and efficient service by all members of budget "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
SHANNON, IE - Reviewed by KEVIN TIMOTHY - 09 September 2019
" Easy to use online for bookings and very good telephone customer service when i used Auto Europe in the past "
" Friendly and profesional service by all staff at Thrifty.Was given a Hyundai i10 hire car which to my knowledge comes under a 'mini type ' vehicle whereas my booking was for an 'economy type 'vehicle-also it had small amounts of damage but were clearly shown on the photos that were sent by email after pickup.As it turned out i was more than happy with the Hyundai i10 as it used less petrol and was ideal for me as it was only me and one other passenger that used it-is not ideal for rear seat passengers as small space at the rear.Overall i find dealing with Thrifty over many years as providing stress free and professional service "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by JAQALIN - 02 September 2019
" Too class "
" Prompt and a lovely car to drive "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by SARAH - 01 September 2019
" The booking process is quick "
" There was a long queue at the desk at Shannon Airport on 21st August which was unfortunate but the staff were as efficient as they could be under the circumstances. The car had damage to it and the clutch was rather tight. "
Overall Value: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 5
SHANNON, IE - Reviewed by IAN - 30 August 2019
" I regularly recommend friends to try you if they want a hire car. We've had some great deals. "
" Generally very good service. Easy pick up and drop off at Shannon. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
SHANNON, IE - Reviewed by KAREN - 29 August 2019
" Top class service, lovely clean vehicle "
" Top class "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by MICHAEL - 27 August 2019
" Five stars all round for service, helpfulness and price. "
" Pick up very quick and smooth. Staff very helpful. Car was nearly new and spotless. Very impressed. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by JEAN - 13 August 2019
" Not the first time I use Auto Europe, I have recommended to friends. Booking is easy and provided informations and reminders are perfect "
" Good experience with staff on both picking and returning the car. The car war more than a year old with quite lot of mileage and stained seats. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
SHANNON, IE - Reviewed by ZOE - 25 July 2019
" Easy website to use and upfront on costs, compared to many sites. Called the helpline and received good service. "
" Easy pick up at Shannon Airport and had a choice of two city locations in Dublin to drop off. The car was very basic so would have been good to have known how much in prep for things like USB chargers. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
SHANNON, IE - Reviewed by MARGARET - 20 July 2019
" I would use Sixt again "
" The service was quick and efficient. The car was great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by SHARON - 13 July 2019
" Excellent service, will definitely book again. "
" Friendly & welcoming staff, lovely car & efficient picking up & dropping off service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by JOHN - 10 July 2019
" The car, service, and cost were fine. "
" Ireland is the only place in the world that I know where renters are charged for fuel on checkin rather than by pre-authorisation, and then if returned full, the amount is reimbursed thereby risking costs to the renter through currency fluctuations. No idea why this practice in Ireland is exceptional. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by MICHAEL - 14 May 2019
" Value for money and easy booking process "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by PATRICK - 09 May 2019
" Trifty excellent "
" Trifty excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by MARY - 26 April 2019
" When returning the vehicle the member of staff in the terminal was happy to check the vehicle over. "
" At the counter when collecting the vehicle found the member of staff extremely helpful. He accompanied me to the vehicle to ensure I was happy about everything. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
SHANNON, IE - Reviewed by ROBERT - 09 April 2019
" Make each trip so easy "
" Always recommend you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by ALICE - 08 March 2019
" Fly back and forth to Ireland every month and always a great service "
" Staff were very friendly and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by LES - 03 March 2019
" Easy booking experience "
" All went very smoothly, thanks. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
SHANNON, IE - Reviewed by MAUREEN - 31 January 2019
" 1st Class in every way. Budget are my favourite Car Hire Company and would Highly recommended. "
" I hire car's on a regular basis and Budget are the ONLY one I keep going back too. Just the Best. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by CAITRIONA - 08 January 2019
" My family have booked through AutoEurope many times over the years and always had excellent service from them. 5*. "
" Great friendly service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
SHANNON, IE - Reviewed by CAROLINE - 05 December 2018
" Very easy and stress free "
" Lovely friendly staff, very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by SARA - 26 November 2018
" Please see 3 "
" Great Because that was no queue, fast paperwork completion, no hard sell of add-ons, friendly transfer with super helpful advice on where to visit and weather forecast. Also, a free brilliant map of Ireland and a nice car. Just a fab experience! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by CAROLINE - 25 November 2018
" Great service as always "
" Very easy, drop off took 3 minutes. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by MAUREEN - 01 November 2018
" Completely Satisfied overall Thanks "
" Budget always look after me very well. Nice clean car's.. Don't try ripping you off like some of the other companies. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by ANGELA - 25 October 2018
" An easy and smooth service for anyone hiring a car. Collection and drop off, both quick and easy processes. Great value, recommend to everyone "
" Very easy and smooth service. Definitely recommend to anyone needing a hire car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by JOHN - 24 October 2018
" No problems collecty the car and returning it. "
" Smooth and easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by ROSE - 19 October 2018
" very efficient , easy "
" quick and fast to get on the road- ideal "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by NEIL - 07 October 2018
" All very pleasant from pick up to return "
" Shannon is a great site to collect your car for your west Claire holiday nice friendly staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by A - 04 October 2018
" Highly recommend you "
" Very pleased with everything "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by PETER - 27 September 2018
" all ran smoothly "
" very good as usual "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
SHANNON, IE - Reviewed by PAUL - 27 September 2018
" Absolutely fine "
" No problems at all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by JEFFREY - 16 September 2018
" Highly recommended "
" No problems excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by ALAN - 14 September 2018
" I use Auto Europe as my first choice of car hire and have not been let down yet. "
" As ever hassle free car hire with Budget. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by DAVID - 30 August 2018
" CAR IN GOOD CONDITION, GOOD CUSTOMER SERVICE "
" FRIENDLY HELPFUL STAFF "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by GORDON - 29 August 2018
" Apart from the time taken to collect the car after booking in , overall a very positive experience. Friendly and courteous staff. "
" Very friendly ,efficient and helpful staff both on arrival and departure. Shuttle bus provided in torrential rain to terminal for departure. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by DAVID - 15 August 2018
" Good value and service "
" Quick and easy service to use "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by PIUS - 10 August 2018
" very satisfied overall "
" no problems, very efficient and thorough "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by TRACY - 06 August 2018
" I would use them every time it was all effortless and it's a top rating from me ! "
" Fantastic Service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by ALEXANDRA - 01 August 2018
" Great "
" Very easy, convenient drop off and pick up at the airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by ANNE - 21 June 2018
" Easy and good prices "
" Brilliant car and very friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by GRAHAM - 17 June 2018
" have used them many times "
" Have used them many times "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
SHANNON, IE - Reviewed by MALCOLM - 13 June 2018
" Excellent counter staff "
" The whole manner of service and professionalism of the service staff was the best I have ever come across. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by MARY - 29 May 2018
" Good experience "
" Happy with the service "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
SHANNON, IE - Reviewed by MICHAEL - 23 June 2015
" Very good service "
" Fast and efficient "
SHANNON, IE - Reviewed by ALICE - 15 June 2015
" easy as always "
SHANNON, IE - Reviewed by DAVID - 11 June 2015
" A regular auto Europe user and this time great service again "
" Used Budget before and great service as always "
SHANNON, IE - Reviewed by HELEN - 01 June 2015
" Always competetive rates, easy to use website. "
" No problems encountered, polite staff. "
SHANNON, IE - Reviewed by ANDREW - 27 May 2015
" Had to change original booking. Rebooked on line but there was a problem. Ended up ringing a customer service rep. Very helpful but the rebooking process took 45 minutes on the phone. And involved cancelling payments made and re-entering new payment details. It did not give huge confidence that everything was resolved. "
" excellent. Pick up outside airport. Easy car collection and return. New car clean and in perfect condition. Complimentary map. "
SHANNON, IE - Reviewed by HELEN - 30 April 2015
" Smooth transaction, helpful staff, will be using again next time I visit Ireland. "
" Helpful & efficient lady, was signed up and out the door in 10 minutes ! Taken by bus from outside the airport to pick up point for the car. I returned the car at 5am and was concerned about the petrol tank being checked as being full but my statement said I was refunded in full for the fuel charged at sign up. I have used Budget a few times now and it has always been a smooth experience. "
SHANNON, IE - Reviewed by COLIN - 27 April 2015
" exelent sevice thank you "
" very satisfied. friendly staff. shuttle driver was a wonderful asset to his company "
SHANNON, IE - Reviewed by DAVID - 23 April 2015
" Always use Autoeurope and always very pleased with service even more so this time as we had more luggage than normal and getting an upgrade was so straightforward "
" Value for money and easy pick up and drop,of "
SHANNON, IE - Reviewed by BARBARA - 13 April 2015
" Really happy with the rental I was reassured to book through auto Europe as it put my my mind at ease that I wouldn't be hit with hidden charges "
" Car rented had a few scratches but these were marked on form, felt £1500 blocked on credit card was excessive "
SHANNON, IE - Reviewed by MARY - 08 April 2015
" Very helpful and pleasant staff and I was offered an upgrade to an automatic which I accepted. "
" I was very happy with the service which I received both on pick-up and drop-off. "
SHANNON, IE - Reviewed by MICHAEL - 05 April 2015
" Great price and very happy with the car. "
" A bit confusing over drop off point. Dropped my wife off with luggage in short stay car park next to terminal. Then followed signs to Thrifty return location, was re-directed to Hertz then re-directed again to Short Stay car park where I'd started. Could have explained all this when I first collected the car to save me driving round in circles. However the car was really good so no complaints there. "
SHANNON, IE - Reviewed by KEVIN - 01 April 2015
" ok "
" I had no credit card so was asked to pay an extra 20 euros to cover the 1500 excess. I thought I had purchased this as part of the cover already. "
SHANNON, IE - Reviewed by PETER - 31 March 2015
" highlight more clearly on documentation what car hire company used for car pickup "
" New combination with Avis much improved "
SHANNON, IE - Reviewed by ELIZABETH - 14 March 2015
" Easy site to navigate. Not inundated with e-mails, which is a bonus. "
" Courteous service at airport. Carseats provided were in very poor condition. Heavily stained and loose foodstuff. There was a significant amount of damage to the body of the car, including scuffs, dents, scratches and a badly damaged wing mirror. We didn't realise the extent of the poor condition at the time of collection, as it was late at night and there was heavy rain. When we returned the car, we discussed the issues at the returns office but it was met with indifference. "
SHANNON, IE - Reviewed by ADRIAN - 10 March 2015
" Overseas call centre staff are arrogant and unhelpful . "
" First class friendly service. "
SHANNON, IE - Reviewed by JOHN - 21 February 2015
" great value for money "
" very good no delays "
SHANNON, IE - Reviewed by ALAN - 10 February 2015
" Glitch free as ever. "
" Avis in Shannon are a very helpful, friendly and professional unit. You do not get the feeling that somewhere down the line they are going to fleece you ! ! This is not the case with all car hire companys ! "
SHANNON, IE - Reviewed by PAUL - 26 January 2015
" Easy to book, good rates, no hidden tricks! "
" We were offered a (paid) upgrade, which we took. The car (a Nissan) had 81000km on the clock, had a noisy, thumping tyre and absolutely stank of smoke. We were tight for time, or we would have returned it. Luckily, we didn't have a long journey, or my wife would have been sick. The local staff were good, but the car was poor. "
SHANNON, IE - Reviewed by STEPHEN - 22 January 2015
" Always a great service. "
" Only one person at desk and he rushed me through the process. Showed me on small screen the car defects. Told me to collect the car about a three minute walk away. Not a good service as expected someone to take me to the car, show me the defects and run through where lights, wipers, etc were. The car was fine just the service cost cutting which is why only one person at the desk. Will try and not use Thrifty again,. "
SHANNON, IE - Reviewed by PETER - 30 December 2014
" I have used Auto Europe in many European countries and have generally been satisfied with the level of service provided "
" Efficient and receptive. "
SHANNON, IE - Reviewed by STEPHEN - 16 December 2014
" Best price and hassle free experience. Would use them again as everything was provided for the uninitiated "
" Very friendly service and stress free "
SHANNON, IE - Reviewed by CLIVE - 09 December 2014
" Additional Insurance cover - not clear on website "
" rip off additinal insurance cover 15.00 euro a day (purchased it online for 8.00 euro.for three days) "
SHANNON, IE - Reviewed by ALICE - 04 December 2014
" I've used your company quite a lot over the last few years and I've always found it to be a easy pleasant transaction. I always tell people to also use this company as its constantly the cheapest around. "
" The car i received this time was a bit banged up (dents scratches) but it got me from A TO B okay and there was no real problems. "
SHANNON, IE - Reviewed by HELEN - 01 December 2014
" good service "
" Good friendly and helpful staff. Speedy progess "
SHANNON, IE - Reviewed by CHRISTOPHER - 05 November 2014
" Easy booking ect "
" Very easy pick up and drop off "
SHANNON, IE - Reviewed by DARREN - 05 November 2014
" I don't think it was clear that the insurance was with AUto Europe not with the car hire provider, meaning that we still needed to give the £2000 to Thrifty before taking the car, causing unnecessary concern for my wife. "
" Still haven't heard back from them with confirmation that the car was OK and the petrol tank was full. They were unable to provide resource to check over the car when we arrived. "
SHANNON, IE - Reviewed by BERNARD - 08 October 2014
" Excellent - Rates Service and product "
" Excellent professional and helpful "
SHANNON, IE - Reviewed by MARK - 20 September 2014
" Easy booking & great price ! "
" Great service ! We got a better car than expected at no extra cost. "
SHANNON, IE - Reviewed by DAVID - 09 September 2014
" I have been using Auto Europe for a number of years and they are an excellent company,straightforward,no hassle and very reasonably priced "
" Efficient ,attentive and customer focussed "
SHANNON, IE - Reviewed by JAMES - 21 August 2014
" Easy to use site and very efficient "
" Very friendly staff and very helpful, the car we rented was perfect thank you all "
SHANNON, IE - Reviewed by KIM - 17 August 2014
" A very good experience. Helpful charming people, and a good car Many thanks "
" A very good experience. Helpful charming people, and a good car Many thanks "
SHANNON, IE - Reviewed by CARMEL - 22 July 2014
" Very easy system to book on line and good contact prior to picking up the car i.e. emails to reminder you to print off the voucher "
" The Shannon Staff are always very polite and helpful "
SHANNON, IE - Reviewed by COLIN - 16 July 2014
" very good customer service always use autoeurope never had a problem "
" kind and attentive staff got a free upgrade very impressed "
SHANNON, IE - Reviewed by IWONA - 27 June 2014
" The service was good apart from the fact that I did not receive the voucher and didn't know which Car Hire company the car was booked with so had to go round several at Shannon airport before I found mine. "
" Thrifty were really good and very helpful. Fast service but car was very beaten up. "
SHANNON, IE - Reviewed by DAVID - 07 June 2014
" Very easy. Check In and check out was basically automatic. "
" Check in at Shannon was ok but there was a bit of tension, maybe because too many people checking in at once. Check out in dublin was very easy and fast. "
SHANNON, IE - Reviewed by DAVID - 30 May 2014
" I have been with Auto Europe now for a number of years and have enjoyed trouble free motoring with them...no hassle picking up or dropping off exactly how I like it "
" The Avis rep we dealt with could not have been more helpful....in fact she was so good she even helped us with our luggage to the rental car...superb "
SHANNON, IE - Reviewed by ANTHONY - 28 May 2014
" All fine & easy booking "
" Friendly service & car very close to airport "
SHANNON, IE - Reviewed by PAUL - 23 May 2014
" Good service from start to finish - car was clean and as expected. Staff professional and pleasent. "
" No issues - good service all round. "
SHANNON, IE - Reviewed by DENNIS - 07 May 2014
" I always use Auto Europe and feel it cannot be bettered. "
" One member of staff to deal with a significant number of expected clients was inadequate and led to long waiting time at collection. "
SHANNON, IE - Reviewed by MARIAN - 27 April 2014
" Always reliable and provides the best prices available. "
" Excellent company. Staff are always friendly and efficient and cars are great. "
SHANNON, IE - Reviewed by MARY - 27 April 2014
" Lovely Peugeot, upgraded. Very comfortable. "
" Very helpful. Lovely gentleman at check in on return "
SHANNON, IE - Reviewed by THOMAS - 22 April 2014
" Easy to book and excellent value. "
" Staff at Shannon were excellent. Very friendly and helpful. "
SHANNON, IE - Reviewed by JULIE - 02 April 2014
" Good all round price and service "
SHANNON, IE - Reviewed by MICHAEL - 19 March 2014
" From memory there was no clear reference to excess insurance at the time of booking.. "
" Excess insurance is a bit steep and should be made clear at the time of the booking with auto Europe. Otherwise the car was ok, a bit beaten up, but was fairly economical. Generally satisfied. "
SHANNON, IE - Reviewed by COLIN - 07 March 2014
" very good service as always "
" car supplied citron c1 very basic lacked central locking performed ok "
SHANNON, IE - Reviewed by DENNIS - 14 February 2014
" I hav e used Auto Europe for many years and have never had any problems. "
" Budget have caused me issues in the past but not on this occasion. "
SHANNON, IE - Reviewed by MARY - 09 February 2014
" This time very good different to last September with Hertz .which was a very bad experience "
" very good "
SHANNON, IE - Reviewed by DOMINIC - 06 February 2014
" Found me best price "
" Swift and good value "
SHANNON, IE - Reviewed by DAVID - 06 February 2014
" can not fault it cheaper than the bus & i got a up grade "
SHANNON, IE - Reviewed by PETER - 01 January 2014
" Respectable costs "
" A very efficient and friendly experience from start to finish "
SHANNON, IE - Reviewed by WILLIAM - 28 December 2013
" Excellent price and easy booking "
SHANNON, IE - Reviewed by JOSEPHINE - 03 December 2013
" Not sure if I would use you again as I was not very pleased with the service or the car I received on this visit to Ireland "
" Lady at desk in Shannon not very friendly, had to wait 15 minutes for shuttle bus to take to car, then the driver just had a load of envelopes with car keys in his hand and didn't know what to do. The car was extremely noisy and in my opnion a rubbish car. Overall not a pleasant transaction I go to Ireland a few times a year and hire a car each time I go. but budget won't get my money again as I felt their customer service left a lot to be desired. "
SHANNON, IE - Reviewed by BRETTON - 15 November 2013
" The insurance damage excess is a pain,but I don't know the solution.....the car was reliable ,clean and economical. Will use you again "
SHANNON, IE - Reviewed by JOHN - 31 October 2013
" When I read the agreement I found it hard to know if I had full collision waiver protection and to this day am not sure, but as I did not have an accident I am satsified. "
" I was expected to inspect the vehicle in a car park, after dark with insuficient light for such a task. However, I had no trouble when I returned the car and found the staff very helpful and pleasant. The car had no manual so I had to guess what some of the displays were. "
SHANNON, IE - Reviewed by DENNIS - 15 October 2013
" Always reliable and the best source of value for money car rental. "
" Only one person to deal with a large number of people picking up cars. Budget must have known how many bookings they had from the incoming flight. "
SHANNON, IE - Reviewed by KATHLEEN - 04 July 2013
" Was disappointed that had to wait half an hour for the car to be ready , as it was still being washed from previous customers , lad bought it out and we all got in , it was only at our first stop noticed that the key fob doesnt work so had to manually lock the car everytime which true isnt that much of hardship but really should have been repaired before we had the car . Also no one on the desk when we got back to hand over the car so couldnt mention this to anyone . "
" My car was though Hertz so see above points "
SHANNON, IE - Reviewed by DAVE - 27 May 2013
" Have used Auto Europe on a number of occasions and found them great "
" Friendly and efficient staff always "
SHANNON, IE - Reviewed by MICHAEL - 12 February 2013
" I have used Auto Europe many times over many years and found the price and service great. For the first time ever i had to change my booking, i did this online and found it was very easy and straight forward to do. Even my original booking fee was returned to my account the day before my new booking fee was taken out. Fantastic service! "
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