" Definitely get insurance!! Every step of booking has been easy and speaking to staff has been efficient and kind. "
" I had an accident and everyone I have spoken to so far has been really helpful and kind. The matter is not yet resolved with receiving deposit back so if anything changes in customer service I will have to amend my previous scores "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 5 Condition of the Vehicle: 8
" Money held as security should be released ASAP "
" I'm not happy the way money held is not cleared straight away as it takes ages to appear in account "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Ok straight forward service nothing special "
" I have been given great car which really pleased me. Unfortunately the right back tyre was not fitted properly therefore every day I had to top the pressure up :-(. I was offered to go back to the airport and exchange the car but it was really inconvenient for me as I was already miles away from the airport. The customer service was good but I could really do without worrying about the car! The following day I returned the car back I was contacted by the branch that there was a set of keys found in the car (which I haven't realised I lost) and offered to deliver the keys back to me which I very much appreciated! "
" good service and the car was as should be "
" Very helpful staff "
" Excellent value and speedy reservation and confirmation process "
" Excellent selection of vehicles and quality of service "