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SOUTHAMPTON CAR HIRE REVIEWS
Car hire reviews in Southampton
Nestling on a scenic peninsula between the mouths of the Test and Itchen rivers, the port city of Southampton is the perfect base from which to explore England's spectacular southern shoreline. Blessed with one of the world's largest natural harbours, it has seen the launch of a succession of famous ocean liners, including the Queen Mary, Mayflower and the ill-fated Titanic. To find out more, visit the SeaCity Museum which tells the story of the city's long maritime history and is housed in the same building as the excellent City Art Gallery, another of Southampton's most popular attractions. A walk through Southampton's historic centre reveals its close association with many illustrious residents and visitors over the centuries, most notably William the Conqueror, the Pilgrim Fathers, William Shakespeare, Henry V and Jane Austen. Part of that same area between the 800-year-old Bargate (originally built as the city's main gateway) and the waterfront was the site of an early Roman settlement over 2,000 years ago. With a car hire in Southampton you have good access to some of the most interesting parts of southern England, including the beautiful New Forest (now a national park), Beaulieu (home to the National Motor Museum) and the Isle of Wight.
With Auto Europe, you can rent a car in Southampton at a choice of convenient downtown locations or pick it up from Southampton Airport located just 4 miles north-east of the city. Our unique relationship with all the world's most reliable local, national and international suppliers enables us to offer the cheapest rates and widest choice of vehicles, whether it's a small, economical car for extensive city sightseeing or something more upmarket for exploring the New Forest and other top attractions in the Southampton area. Check out the comments in the Southampton car hire reviews section below to find out more about the kind of experience some of our previous customers had with their recent Auto Europe car rental in the city.
AUTO EUROPE SOUTHAMPTON, UNITED KINGDOM Car Rental Reviews
Average Rating for Auto Europe Southampton:
SOUTHAMPTON, GB - Reviewed by KENNETH - 10 August 2021
" Booking via Autoeurope and service from European was flawless. "
" Welcoming, polite, professional, thorough and swift collection. MG in perfect order and clean. Return was similarly accommodating and caused no delay. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by GRAHAM - 12 June 2021
" Fair company to hire from "
" Fairly easy to hire and staff friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by KEITH - 04 June 2021
" Excellent rental "
" Excellent rental "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by GRAHAM - 01 June 2021
" Good overall experience with staff and car "
" Nice to have drop off out of hours "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by CHARLES - 29 May 2021
" Auto Europe said my booking was for a SUV but Budget said the class booked did not confirm an SUV. They upgraded me to a SUV without extra charge "
" Was generally good "
Overall Value: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 8
SOUTHAMPTON, GB - Reviewed by GRAHAM - 25 May 2021
" Easy booking process "
" Deposit took few days to refund but that maybe because of weekend "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by IAN - 07 May 2021
" Whole experience was straightforward and very very good. I will definitely be using auto Europe again. Special mention in particular to Bethany who help me with a couple of queries. "
" Whole process from start to finish was stressfree. This was a welcome relief, as I was going home to attend a funeral I'm not having to worry about anything to do with my higher car, gave me great peace of mind. Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by DUAINE - 25 November 2020
" Good all round experience easy to book and collect. Will use it again in future. "
" Great experience easy to use and my rental car was a nissan juke. It did the did the job and the mrs was pleased. Winner "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
SOUTHAMPTON, GB - Reviewed by KEITH - 07 November 2020
" All good "
" All good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by KEITH - 12 October 2020
" Good value service "
" N/A "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
SOUTHAMPTON, GB - Reviewed by ANTHONY - 01 October 2020
" Both vehicles were extremely low mileage and spotlessly clean both inside and out. A pleasure to drive. "
" This is the second occasion I have used Enterprise Vehicle Rental and on both occasions the service has been exemplary. I will not hesitate to use them again. Thank you Anthony E Jordan. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by CHARLES - 21 September 2020
" All good from start to finish. Car supplied Skoda Octavia was very good. "
" Lynne was very helpful throughout. Would like a confirmation email to confirm deposit returned to my Card though. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by GRAHAM - 15 September 2020
" Booking out was efficient. Not many about due to airport very quiet due to Covid 19 "
" Was ok, bit dirty outside but clean inside "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
SOUTHAMPTON, GB - Reviewed by KEITH - 14 July 2020
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by NATASCHA - 25 March 2020
" excellence all the way and I got a fab upgrade "
" High level of professional service at this very uncertain and fraught time. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by GRAHAM - 18 March 2020
" Like the fact you can drop off out of hours "
" Little bit too thorough at check out and going over car, seeing as I've hired vehicles many many times from enterprise etc "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9
SOUTHAMPTON, GB - Reviewed by GEORGE - 09 March 2020
" Great service as always "
" Great service as i was caught in the Flybe problems and needed to keep the car and change the drop off venue which was duly confirmed with no hassle and saved me a monumental train journey and time loss. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
SOUTHAMPTON, GB - Reviewed by PHILIPPA - 06 March 2020
" Helpful friendly service going the extra mile "
" Helpful and friendly service I have come to expect . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by RICHARD - 17 February 2020
" Overall an excellent experience. "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by SIMON - 05 February 2020
" Was looked after honestly, was concerned extra damage would be added. But that was not the case "
" The Only downside is that the depot is not at the airport. Very pleased with the service, "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by RICHARD - 04 February 2020
" Overall a very good experience and because of this I have just re rented the vehicle for a further week. "
" Execellent service, very clean car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by PATRICE - 04 February 2020
" Excellent service. Thank you. "
" Excellent service. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by DAVID - 30 January 2020
" Easy to book, and hire went well "
" Very pleasant experience overall. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by PETER - 22 January 2020
" Good experience "
" Efficient "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
SOUTHAMPTON, GB - Reviewed by JOHN - 27 November 2019
" Great car (a no cost upgrade) and excellent service of staff. Overall great value for money "
" Exceptional courtesy of staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by T K - 21 October 2019
" Very helpful staff at the return bay. Very patient as I unloaded the car & checked for things under the seats! Would highly recommend this team at SOU airport. "
" Easy & hassle free check in. No hidden costs! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by KEITH - 11 October 2019
" Found to be cheaper than going direct and was ready when required and also upgraded car for no extra charge "
" Found to be cheaper than going direct to car company and was kept upto date as to information "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by THOMAS - 01 October 2019
" Excellent service all round. Location could have been closer to airport but at least it was covered all the way. Pleasant staff and no pressure to buy extras. Most satisified. "
" Excellent service all round. Location could have been closer to airport but at least it was covered all the way. Pleasant staff and no pressure to buy extras. Most satisified. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by DAVID - 24 September 2019
" Everrything went smoothly and quickly "
" Quick efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by STEVEN - 19 September 2019
" Nice upgraded car! "
" Excellent, friendly staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by CHRISTOPHER - 19 September 2019
" Very positive all round "
" very quick check in and check out "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by ROY - 04 September 2019
" This rental was as I would hope a renting of a car should be. Using yourselves was easy and straight in and out inside maybe 15 minutes. I have even rented again this week. But because of a few more people wanting to rent and return vehicles I was there maybe an hour or so. One of the good companies. Your definitely not all the same. "
" I have used Enterprise directly a few times before and found them very good then, and as I found them on this rental. Absolutely no hassle that I used your company to rent through. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by GARY - 15 August 2019
" Easy booking, very happy with the service. "
" Friendly service, upgraded to larger car, very smooth to drive and very smart. Happy with the whole experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by ROY - 01 August 2019
" Amy and Tyler were both very helpful and easy to deal with "
" Amy and Tyler were both very helpful and easy to deal with "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by CHARLES - 30 July 2019
" Extremely satisfied. "
" Quite a queue on arrival but otherwise no problems. Staff member showed me around car and explained all of the controls. Price was excellent compared to Alamos sister companies Enterprise and National "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by YVETTE - 28 July 2019
" Pleasant "
" Very friendly efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by NICHOLAS - 25 July 2019
" Easy to use website and consistently the best value for finding hire cars. "
" The overall experience was fine. The walk to and from the pick up/drop off point was further than anticipated. The potential charges for any marks on the vehicle excessive (fortunately I didn't have any). "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
SOUTHAMPTON, GB - Reviewed by ANNE - 22 May 2019
" Problem free. "
" Delightful, friendly, efficient staff at Southampton Airport car rental desk. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by CHRISTOPHER - 07 May 2019
" Very efficient "
" Very pleased "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by RACHEL - 19 March 2019
" Efficient service "
" Efficient and friendly "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
SOUTHAMPTON, GB - Reviewed by ANTHONY - 10 February 2019
" Straightforward procedure for both collecting and returning the vehicle. Very impressed with the overall experience. "
" Very efficient booking and friendly staff on collecting the vehicle which they upgraded for no extra charge as there wasn't a vehicle matching my chosen criteria. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by GRAHAM - 21 January 2019
" good experience "
" office near to airport and rail station "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
SOUTHAMPTON, GB - Reviewed by DAVID - 20 January 2019
" The terms were clearly stated in the Auto Europe booking confirmation and I hadn't read them properly ! "
" I had to wait 55 mins (cold night) and make two calls to the local office, before they arrived to collect me. Each time I was told 10 mins to collection. The site is 10 mins from airport. A warning to persons using Easirent. Prices are extremely good but they do not allow the slightest scratch/ mark on the vehicle unlike other companies who have an approx 75mm circular template. Also, I had to pay £1500 deposit, as I had 3rd party excess and didn't take theirs. They also charge £95 for fuel ( refunded 2 days after hire) as I chose Full to Full. The car was in good condition and office manager was very polite and explained everything. He was also very helpful in setting up the bluetooth for my phone to the car "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by GRAHAM - 15 January 2019
" very good comparison system with pricers on line making it very clear which I like and also like the free cancelation too "
" Car needed a wash but was otherwise in good condition "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 7
SOUTHAMPTON, GB - Reviewed by CARLENE - 06 January 2019
" I would definitely use Auto Europe again "
" Very good "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by KATTALIN - 02 December 2018
" I was so happy with the experience that I have just booked another car with Enterprise for my Christmas holiday in Spain ! :-) I will continue to use them in the future "
" Great service. The staff at Southampton were very warm and welcoming. I will use them again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by KAREN - 07 November 2018
" I would highly recommend hiring through Hertz. The team at Southampton were friendly and very efficient. "
" The whole process from ordering to collection was excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by PAUL - 15 October 2018
" Good service from Auto Europe and great price "
" Good rental from start to finish, good quality vehicle too. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by LEAH - 24 August 2018
" Convenient and well-priced "
" Quick pick up, no waiting around. Brand new car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by ALEX - 22 August 2018
" Fantastic "
" Excellent fast and very friendly service, a pleasure to deal with. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by CHRISTOPHER - 03 August 2018
" Good thanks "
" Good thanks, particularly Claire on recpetion "
Overall Value: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 7
SOUTHAMPTON, GB - Reviewed by ANNE - 20 July 2018
" Good. "
" Claire, on the desk, was extremely helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by ANDREA - 20 July 2018
" great car, great service, excellent value for money. Will definitely use again "
" the car was amazing and clearly an upgrade from the simple "compact/mini" car that had booked and expected. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by RICHARD - 07 July 2018
" Easy to get a quotation, select and book. "
" Reliable "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
SOUTHAMPTON, GB - Reviewed by KEITH - 15 June 2018
" excellent "
" excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by TROFIMOV - 22 June 2015
" I was happy to get rent through Auto-Europe: 1) nice customer service 2) you could contact company freely "
" 1) bad customer service the stuff do not have any training in customer service 2)good driver who much more helpful and professional with preparation cars 3)too much hassle with return car as customer service can not give any help and only sitting at the tables and bossing customers around. "
SOUTHAMPTON, GB - Reviewed by STEPHEN - 18 May 2015
" Always good service and best price "
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