AUTO EUROPE SYDNEY, AUSTRALIA Car Rental Reviews

SYDNEY, AU - Reviewed by MICHAEL - 08 May 2020

" Experience exactly as described. Can ask no more. "

" Disappointed that they were unable to offer a competitive price at same city location as drop off to extend car for further 2 weeks. Rate of hire at airport was competitive but inconvenient. "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 7
Condition of the Vehicle: 10

SYDNEY, AU - Reviewed by ERIC - 11 March 2020

" new car...great price. great service from hertz "

" great car...no issues with hertz. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

SYDNEY, AU - Reviewed by JOHN - 04 February 2020

" Very good value and would recommend them to anybody. "

" No faults at all, very satisfied "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SYDNEY, AU - Reviewed by ELIZABETH - 15 January 2020

" Would use again. "

" Counter staff were very friendly - a noticeable difference from most car hire staff! "

Overall Value: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

SYDNEY, AU - Reviewed by GARRY - 09 December 2019

" Service and support great "

" Excellent "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SYDNEY, AU - Reviewed by GRAHAM - 02 September 2019

" Good advice re toll roads etc and being able to pay the rental company to cover the costs with no hidden surprises . Only issue was with the sat nav we ordered but was given a full no qualms refund "

" Good all round no nonsense service service from booking to picking up and dropping off. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SYDNEY, AU - Reviewed by KENNETH - 30 May 2019

" Great value, easy process "

" First class service, great and nearly new premium car "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SYDNEY, AU - Reviewed by NICHOLAS - 23 April 2019

" Good "

" Good "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

SYDNEY, AU - Reviewed by MICHAEL - 10 April 2019

" Very good "

" Provided the specific car that I asked for. All very good service. Car had all necessary facilities. Only comment is that pick up at counter could be quicker and the car was slightly dirty. Overall very good. "

Overall Value: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 9

SYDNEY, AU - Reviewed by PETER JAMES - 15 March 2019

" We are regular Auto Europe users and can always find a reasonable price from the major suppliers. "

" Fast service from counter staff although computers were down and paperwork was emailed later. Choice of car. Easy return. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

SYDNEY, AU - Reviewed by JAMES - 09 March 2019

" To our surprise the SUV we were hiring for 35 days was upgraded at no extra charge. All contact with Thrifty staff was courteous and professional. "

" A very good customer experience fom start to finish. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SYDNEY, AU - Reviewed by PETER - 18 February 2019

" All good. "

" All worked very well. Good price. I will use you again. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SYDNEY, AU - Reviewed by SIMON - 27 January 2019

" Positive from every aspect "

" Very helpful easy to do business "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SYDNEY, AU - Reviewed by JONATHAN - 26 January 2019

" Fine "

" It was disappointing that the Europcar didn't understand the details of our voucher and charged us incorrectly for an additional driver. It also took a long time to do all the paperwork at the airport, which seemed unnecessary when all the details had been provided already through AutoEurope. "

Overall Value: 8
Efficiency of Counter Staff: 4
Expediency of Drop-off: 8
Condition of the Vehicle: 8

SYDNEY, AU - Reviewed by PETER - 16 December 2018

" Highly recommended "

" Efficient with a great new vehicle "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SYDNEY, AU - Reviewed by MARK - 11 November 2018

" Very simple "

" The toll system in Sydney was not very recognisable so on drop off I requested to pay any outstanding tolls but was told I would have to wait and pay an additional admin fee which seems a tad harsh when it could have been done I beleive via phone or internet "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SYDNEY, AU - Reviewed by JARED - 12 May 2018

" No issues, good business and would use again "

" Easy to use, staff great, Location not ideal but with the regular shuttle its not really a problem "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SYDNEY, AU - Reviewed by STEWART - 16 April 2015

" Easy booking service alongside efficient post-purchase customer service. "

" We experienced a couple of issues with the car but staff handled these quickly and efficiently. We were also upgraded to a VW Passat, perfect when travelling with small children. "

SYDNEY, AU - Reviewed by GORDON - 15 March 2015

" All went very smoothly, got what I needed at a good price. "

" All good. Arrived at a bad time queue wise but they handled this efficiently. "

SYDNEY, AU - Reviewed by MARGARET - 15 September 2014

" Very satisfied with service and car. "

" Very satisfied with service and car "

SYDNEY, AU - Reviewed by NEIL - 02 March 2014

" Website was great. I actually rang to confirm some details. Very efficient all round. Good work! "

" Friendly staff at the airport. Just what you need after a flight. "

SYDNEY, AU - Reviewed by JEREMY - 06 January 2014

" Excellent "

" Very long wait at check-in. Only one staff member and an inefficient process. "

SYDNEY, AU - Reviewed by NICHOLAS - 07 November 2013

" Overall very happy but a tad annoyed that the price went down several times after i initally booked causing me to cancel and rebook. It would be nice to have a system that monitors that to help save money even if it is given as a credit against a future booking !! "

" Overall very happy with Staff and car. Excess block of $3000 dollars on credit card was fine for me as i knew it was coming (I had Auto Europe's refund cover) but may be tough for others without such a larger limit. No hard sell on extras, nice clean car, quick pick up and friendly staff. Much better then i had expected !! "

SYDNEY, AU - Reviewed by MARK - 29 January 2013

" Auto Europe are brilliant at what they do - always come to you first and only deviate if you don't have an agent/service in place I am going to. "

" Very good outlet, best Thrifty I have come across, Mohamed Abbas was especially helpful with some queries I had there. "