Attracting around 10 million visitors per year, the Spanish Island of Tenerife is one of Europes main holiday hotspots. This is no wonder, as it contains some of the best beaches in Europe, with white sand and pristine clear waters, Tenerife has over 167 miles of coast for you to enjoy. Along with its nature, the island is home to a world renowned club and party scene. Islands are always great for a car hire, due to their size it is easy to get around and explore by car. Our car hire reviews in Tenerife are written by previous customers and are provided to give you an insight into their rental experience.
Auto Europe has partnered with numerous local, national and international car hire suppliers to provide you with great rental quotations. Tenerife is serviced by two main airports, both of which are great for a car hire pick-up - South Tenerife Airport and North Tenerife Airport. Along with car hire, you can also hire luxury cars and motorhomes. We also provide a transfer service for those looking to head straight into town. Talk to one of our reservation agents today to place a booking on your next trip.
" Very good service "
" All very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good "
" Staff very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Easy "
" Thrifty/Hertz we're nit picking about minor scratches, etc on a 19km car. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 6
" Good online service and good communication "
" The instructions to getting to Budget/Avis at Tenerife airport weren't clear. It implied their office was outside the airport, but in fact you need to get a bus. However the staff were friendly and helpful. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" Everything worked. But at what a cost!!! Most expensive part of our holiday. The insurance extras were very expensive. "
" All in all pretty good, although dropping off before staff were at the parking booth caused some slight consternation at the airport terminal office. But it was managed. The car was good to drive and brand new - but with a woefully underpowered engine on the Tenerife hills. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9
" Customer-friendly website, great choice of vehicle and cover options, easy to book, good info received "
" Great service, good value for money "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I would definitely use again - it would be great if we could "check in" on line save having to wait at the check in desk - something that Avis now offer "
" All easy and the staff were very friendly and helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto europe is really easy to use. I can find all the details I need and include excess coverage easily. I often rent vehicles and most of the time I will use Autoeurope as long as they have the best deals. Never had an issue and the customer service is quite good. "
" It was easy. I tried the key and go option. Although the place was closed someone from the main counter at the airport came with me and it was really quick to get my car. Delivering the vehicle was super easy as well and this time there was someone there who checked the condition of the vehicle. "
Overall Value: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" On arrival at the reception it there was a big que of customers compared to all other companies we did have to waite a little longer than expected but were given a free upgrade we were very pleased with the whole package "
" The counter staff were very friendly and helpfull "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" A good experience start to finish "
" Excellent low mileage vehicle "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" A very easy and stress free experience. "
" A very easy and stress free experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good service as gives you the overview of the offer at the destination "
" Has been hiring cars from Europecar for the last 20 years and will continue "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Hertz is hassle free in every way "
" You may pay a little more, but worth if for the hassle free service at the counter and collection / drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service "
" Good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" I was pleased that we were only charged for the rental days we used, we had to return earlier than expected "
" All very smooth, though I wasnt convinced about the extra breakdown cover offered, but took it nevertheless. I didnt mind have a scratched vehicle, in fact it took some of the pressure off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Good value "
" Car had an undocumented dent on pick up and took a while to sort. Drop off was excellent. "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" All good, nice and smooth. "
" All good, nice and smooth. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Nice good price "
" Good company ..nice staff very cheap thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All good. It was great to use a company who didn't try to sell us extra insurance when we collected the car! "
" Straightforward, all fine. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very satisfied. "
" Friendly staff. Clean newish car. Easy pickup and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very happy withwhole experience. "
" Very happy with whole experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good "
" Everything was very good, except there was no water for the windscreen wipers. It was empty. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" I was recommended by my brother and thrilled to use auto europe good price too. "
" Everything great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" First time using this service I was concerned but I was very pleased with the whole experience. I would recomend to anyone. "
" Quick easy and friendly stall, great experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Seamless as always and no problems at all. "
" Seamless and no problems at all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service and great value for money "
" The key and go service was so quick and easy. Highly recommended "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I nearly always book my rental car through Auto Europe "
" Pleasant rental experience. Friendly, knowledgeable and helpful counter staff. Nice rental car in new condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great ! "
" Extremely happy with the service, staff at Tenerife airport were very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Friendly efficient and helpful staff "
" Friendly efficient and helpful staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Nice transaction... "
" Could be quicker on the counter... "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" very good "
" very good "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" Perfect "
" Car was perfect and pick up/drop off was seamless "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I'd never personally hired a car aboard before but Honestly the experience was so easy, straight forward and such great service and definitely fantastic value for money!! Would highly recommend. "
" Super friendly and helpful staff, easy collection and drop off. Great car choices, our one we ended up with so prefect for what my family needed. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All very smooth, pick up and drop off seamless and speedy. Thank you! "
" All as expected and a bonus as car was larger than anticipated! "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Easy and painless "
" Worked well no problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very happy averall "
" Very friendly customer service, easy process "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience , thank you "
" Excellent thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" easy to use. "
" car was smaller than i expected but within the guidelines it set. Overall the experience was very good. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Very good condition, swift collection and deop off process and staff were helpful and friendly "
" Extremely easy and pleasant service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent car and customer service. "
" I chose to use Hertz on this trip because of the brand name and reputation. I was not disappointed. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent website, competitive pricing plus additional insurance a worthwhile option. Helpful and informed staff easily accessed via a phone call. "
" Pleasant, helpful staff plus efficient process and excellent vehicle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy booking experience online. "
" Always book with Hertz and have never been disappointed. Reasonable rates, good choice of cars always in good condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" no problems "
" no problems "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" All went well "
" Good service,no issues "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Does exactly what it should "
" Effective and complete "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No problems at all, very happy with the car. "
" Everything went very smoothly, nice clean little car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good experience "
" Great "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
" I have had other vehicles from Auto Europe that have been better than this so I will probably try to use again but will be wary of Interrent. "
" This was the worst condition vehicle I have ever hired. There were too many scratches to count and it only had one out of four hubcaps! The gearbox had a major problem with 2nd gear and sometimes 5th. Air conditioning was poor. The engine was often hesitant and the whole vehicle felt in needed a good service. On the other hand it was cheap and they didn't try to blame me for any damage so I can't complain about the value. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 2
" I've hired cars in Spain for number of years this is got to be the smoothest and easiest one ever to have the option of buy now excess waiver with so much easier highly recommended "
" Very smooth pick up. No hassle at all "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Nearly new car..efficient service ...good price. "
" Nearly new car..efficient service ...good price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great "
" Great service picking up and dropping off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Hassle Free "
" Hassle Free "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Picking up and dropping car off was very easy "
" ,nice staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" As a past customer of 'auto europe'. I am very satisfied with them, I have already booked a rental car with them for our trip to Florida in may. Next time we visit Spain we will book with 'auto europe' but avoid inter rent like the plague "
" Counter staff very pushy trying to sell extra insurance cover, vehicle pick up a complete shambles, only one person trying to cope with 5 customers, total time for pick up one and half hours, drop off was the same, one person to deal with 3 people trying to pick up vehicles and 4 or 5 people dropping off vehicles "
Overall Value: 9 Efficiency of Counter Staff: 4 Expediency of Drop-off: 3 Condition of the Vehicle: 8
" Generally excellent and wouldn't hesitate to use Sixt again if the price was competitive. "
" Almost new car. Excellent model (Audi A3). Slightly protracted initial contact but everything else went expeditiously Nd smoothly. Car itself performed admirably. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All good. "
" Efficient and friendly at pick up and drop off, it wasn't the make or model that I had chosen to hire online, but it was OK. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good value as ever "
" Always good experience at Tenerife airport thanks "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy booking system. "
" Very good service and helpful staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good. "
" Very good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy booking process "
" Collection process was too slow. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" good value ,had a great clean & new for the price. "
" they quick & helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Brand new car - 10 Km on the clock. Always careful with hire cars, but even more so this time. "
" Acceptable wait at the desk & not too heavy on selling the extra insurances. Tank not quite full, but near enough. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Fortunately there wSnt a long night wait at check in. The car was good with enough power for m The many hills of Tenerife - staff were courteous and had great customer service "
" Everything worked well. Thankyou . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything smooth. Good value - good vehicle, excellent service throughout. "
" Everything was very straight forward, no problems what so ever. Time at the desk was less than any rental I've had in the past. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Definietly in future I will rent again car from this company "
" Good Company for rent a car. Easy and smoth. Insurance included in good price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" A great company to deal with. "
" Very pleased with all aspects of the hire especially the help from your staff at the airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good car, easy pickup and staff helpful "
" Very easy "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" brand new car and everything went very smoothy "
" Very simple system for pick up and drop off, staff were very helpful during pick up "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" Efficient, quick experience "
" Very good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
" v.good "
" went well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall good value for money through Autoeurope. "
" Headlight bulb in first car didn't work. Had to return And get a replacement car next day which was an inconvenience for what was just a replacement bulb. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" It was satisfying "
" They were cool and helpful, the car was alright as well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent "
" Excellent service and value "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" Very good "
" Friendly and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to book online with this company. "
" This was better than last time, which was booked via another company, but still waiting to see if the deposit is cancelled without any deductions as happened last time. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 7
" N/A "
" I was worried by the terrible Google reviews, but it all seemed good to me. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" Excellent "
" Excellent - Pick up and drop took approximately 5mins combined "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" great service "
" good service , new car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience. Would Recommend "
" Good price, car was excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No problems at all "
" No problems at all "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All very good "
" the hire went very quickly and drop off very quickly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Very helpful "
" Very good "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Really efficient, easy service, car in great condition. "
" Really easy process, car pick up at Airport, car drop off at airport. Interrent desk inside airport. Car in very good condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy booking and good rental price "
" The vehicle was dropped off on 19th July, and no defects or issues identified or reported. As of 22nd July, the €300 deposit has still not been released back to me "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" i recommend auto europe "
" very good comunication. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Really impressed, good service throughout. Regards. Colin "
" All staff, from booking in to booking out, were very friendly and helpful. I would also like to congratulate them, and management for employing them, on their very good spoken English. All were very competent and knowledgeable. Thank you for making our holiday even more enjoyable. Kind regards. Colin "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Can't fault them "
" Efficient staff ,explained details well.The car was brand new! When we brought the car bk same efficiency with the staff. Very happy with this company no funny business,have been treat badly with car hire companies in Spain before .This time faith has been restored. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good price with no hidden extras on insurance. "
" Good advice given on choice of vehicle and cheap upgrade offered. Very economical vehicle in as new condition. "
" Simple to use website that makes it clear which suppliers will swindle you for fuel pre-payments. "
" Airport desk and car park location were great. The car was a bit dented already, but drove fine. "
" Finding a good deal was nice and easy. No hidden charges or nasty surprises. I will definitely come back to Auto Europe. "
" Renting a car with Avis was easy, quick and pleasant. It was the first time for me and after reading reviews of different companies I was a little afraid. But in the end I found staff to be very friendly and helpful, I paid exactly what I was supposed to and there was no nasty surprises at all. I would definitely use Avis again. "
" Excellent value "
" Excellent vehicles & value "
" Trouble free and very efficient service given by all local personnel very good company to deal with. "
" Excellent overall experience both with local staff easy collection and return no fuss and very efficient. Tenerife airport has one of the easiest car renting facility you can find and Avis is a good choice to make when deciding to Rent a vehicle to explore the island. The cost incured is minimal compared to other countries. I strongly recommend Avis "
" Simple to use website with prices clearly displayed. "
" Very helpful staff who offered options without being too pushy. "
" will be good if we have choice no with model just with capacity of car "
" will be good if we have choice no with model just with capacity of car, car was weak but we travel for all tenerife "
" Especially liked your suggestion to pick-up full/return full and ability to filter choice on that. I only used E20 in a week, so to fill/return empty would have been a waste. "
" Avis were extremely busy on arrival, I had to wait c. 5 mins for my car to finish being cleaned, and they missed scratches on the "condition" map. However, they were very friendly and polite and quickly amended the paperwork. As with all car hire, always check that previous damage has been mapped. "
" Easy transaction "
" Polite and friendly staff "
" Really good service impressed . "
" Tried to sell me very expensive extra insurance also was reluctant for me to take car full of fuel and return ito full told it would be cheaper to buy fuel of them this was not true had to insist on take car with full tank of fuewas also told no damage to car but inspected it before leaving and interior and bodywork damage Just not professional and seem they just wanted to extract extra money for me we had purchased a year extra insurance for 36 euros A visit wanted 140 euros for 7 days this was more than the cost of car hire had to point out on Avis Web site it say car hire includestation all insurance once we had sorted thisafter out and refused to buy there insurance they didn't seem as helpfull . "
" Great rental at a wonderful price - keep up the good work and we will keep renting. Stopped renting with Holiday Autos as they changed. Their loss is your gain! "
" Rental vehicle was a little scratched and scraped on the outside, however, rental went well and vehicle was fine. Always worry they will take money off our credit card after rental as no receipt is ever given at end to say all OK! "
" good service-nice people "
" very helpful "
" See below, same comment applies. "
" Paying for a full tank of fuel at point of hire is a good way for Hire Company to gain extra money. I used the car a fair amount, but returned the car at the end of the week with almost a half tank of diesel left - it is almost impossible to use it all. A much fairer system would be to pay just for fuel used, by returning the car with a full tank. "
" Very easy to use website, competitively priced. "
" Easy pick-up and return. Good condition car supplied, better model than expected. "
" I've used meny rental companies in Tenerife but auto Europe are by far the one that I will always use again an will be making another booking layer this year "
" Prompt as usually I wait up to an hour to get served which is why I would use you again. "
" Make sure car maintenance is carried away before delivery to customers "
" Well organised pick up and drop off services with a smile except that the car I was given had a broken rear windscreen wiper and that the petrol gauge did not work showing all the time an optimistic tank content. I almost ran out of petrol on my way back to the airport. Other than that everything was OK. "
" all excellent no problems at all "
" Europcar only had one guy on reception so I had to queue for 30 mins - otherwise OK - VW Polo was great. "
" Very satisfied with booking system. "
" Prompt efficient service both at pick up and drop off. Car was clean and in good condition. "
" Very happy with the service I received from Auto Europe "
" Very satisfied "
" Everything went well with the car, collection and drop off were very efficient, but whilst I used a full tank of fuel on my 10 day hire, I believe people hiring for 4 days upto 7 days could well be penalised. "
" Very efficient "
" no problems "
" i have used your service many times and have always been very pleased. "
" the lengh of time in queue as the process of filing in the documents is slow. is it not possible to have everything pre down and why was the car not checked and damage pre recorded. i thought the car gear box was noisey and not very good. "
" Easy to use web-site. "
" Good helpful staff. No waiting for either collection or drop-off. "
" I initially reserved a car with a full to full fuel policy. Unfortunately the voucher stated the fuel policy was full to empty. However this was sorted out quite quickly by a phone call to the Auto Europe Customer Service Team. "
" The car provided was a VW Polo which was great. The pickup and drop off procedure was very efficient. "
" Absolutely no problems at all. "
" Very good, no problems, no hard sell trying to get us to upgrade from the car we had chosen like some companies do. "
" car clean, and recent "
" the only thing... I paid 30 euros for the GPS wasn't work well. no uplate sine 1 year minimum so lot of roads it doesn't know or change. and it stay mode n/s/w/e so it mean it doesn't move the location with me so some time it was dificulte to see exatly where i have to turn. "
" Service first class. "
" The only comment was that the exterior was not washed and windsceen not clean, otherwise the vehicle was perfect. "
" Cost of full tank of petrol seemed high "
" I have used Auto Europe before with no complaints and the booking this time was easy. However please see my comments about GoldCar LV below, a company which I think you need to take a further look at regarding the transparency of their pricing. "
" Their policy re paying for petrol used is subsidising their rental fees (which appear low), and therefore the figures quoted for rental are not transparent. I paid 85 euro for a full tank of petrol on a Seat Ibiza, with prices in Tenerife at 1.13euor per litre. Any fuel left in the tank therefore is then charged again to the next hirer. I would expect to pay approximately the same price for filling up my 3 litre Lexus at current UK prices and this has a much bigger tank. In the end, this was no cheaper than hiring from what may have initially seemed to be a more expensive company. In addition, insurance was not as comprehensive as expected, and I felt I needed to upgrade this on arrival at airport rental office. "
" Long queue to pick it up. otherwise very good "
" Have more staff when they know a lot of flights are arriving with car bookings "
" Good booking process. Good price. I do not like the policy of collect car full of fuel, return car empty. "
" Good car but: (1) A very hard sell on Goldcar extra insurance. (2) Salesman tried to charge us for extra insurance, even though we had declined. (3) We were overcharged for a tank full of fuel. (4) Collect full - return empty fuel policy encourages frivolous use of car. (5) No liquid in screen wash reservior. "
" Great "
" good service and price car went back 3/4 full of fuel!!!!! "
" have used before dont like the fuel policy,will have to do taxi runs to use a full tank in 14 days. "
" We were very satisifed however we were not so pleased about the fuel cost surcharge for a group 1 car being the same as for top of the range car. Group 1 cars have much smaller tanks, and we were not made aware of this. Therefore we would not recommend you to other people despite the fact that we have rented for the last week of our holiday. "
" Everything went very smoothly at the airport and were quickly supplied with a car which was quite new. "
" easy to use will use again "
" car was clean and looked new met expectations will use again "
" The price was fair and the process very simple. "
" Quick service and very simple process. "