AUTO EUROPE TENERIFE, SPAIN Car Rental Reviews

TENERIFE, ES - Reviewed by STEPHEN - 22 April 2022

" Very good service "

" All very good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by ALISTAIR - 21 April 2022

" Good "

" Staff very helpful "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

TENERIFE, ES - Reviewed by MICHAEL RICHARD - 09 April 2022

" Easy "

" Thrifty/Hertz we're nit picking about minor scratches, etc on a 19km car. "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 6

TENERIFE, ES - Reviewed by ISOBEL - 14 March 2022

" Good online service and good communication "

" The instructions to getting to Budget/Avis at Tenerife airport weren't clear. It implied their office was outside the airport, but in fact you need to get a bus. However the staff were friendly and helpful. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

TENERIFE, ES - Reviewed by TIMOTHY - 11 March 2022

" Everything worked. But at what a cost!!! Most expensive part of our holiday. The insurance extras were very expensive. "

" All in all pretty good, although dropping off before staff were at the parking booth caused some slight consternation at the airport terminal office. But it was managed. The car was good to drive and brand new - but with a woefully underpowered engine on the Tenerife hills. "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 9

TENERIFE, ES - Reviewed by KEVIN - 17 January 2022

" Customer-friendly website, great choice of vehicle and cover options, easy to book, good info received "

" Great service, good value for money "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by JULIAN - 03 December 2021

" I would definitely use again - it would be great if we could "check in" on line save having to wait at the check in desk - something that Avis now offer "

" All easy and the staff were very friendly and helpful "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by CARINA - 17 November 2021

" Auto europe is really easy to use. I can find all the details I need and include excess coverage easily. I often rent vehicles and most of the time I will use Autoeurope as long as they have the best deals. Never had an issue and the customer service is quite good. "

" It was easy. I tried the key and go option. Although the place was closed someone from the main counter at the airport came with me and it was really quick to get my car. Delivering the vehicle was super easy as well and this time there was someone there who checked the condition of the vehicle. "

Overall Value: 6
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by MARTIN - 10 November 2021

" On arrival at the reception it there was a big que of customers compared to all other companies we did have to waite a little longer than expected but were given a free upgrade we were very pleased with the whole package "

" The counter staff were very friendly and helpfull "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by WILLIAM - 01 November 2021

" A good experience start to finish "

" Excellent low mileage vehicle "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by ANTHONY - 16 January 2021

" A very easy and stress free experience. "

" A very easy and stress free experience. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by NEBOJSA - 14 January 2021

" Good service as gives you the overview of the offer at the destination "

" Has been hiring cars from Europecar for the last 20 years and will continue "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by SHAUN - 17 November 2020

" Hertz is hassle free in every way "

" You may pay a little more, but worth if for the hassle free service at the counter and collection / drop off. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by SANDRA - 16 November 2020

" Great service "

" Good service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

TENERIFE, ES - Reviewed by MICHAEL - 15 November 2020

" I was pleased that we were only charged for the rental days we used, we had to return earlier than expected "

" All very smooth, though I wasnt convinced about the extra breakdown cover offered, but took it nevertheless. I didnt mind have a scratched vehicle, in fact it took some of the pressure off. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

TENERIFE, ES - Reviewed by HAROLD - 14 November 2020

" Good value "

" Car had an undocumented dent on pick up and took a while to sort. Drop off was excellent. "

Overall Value: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 6

TENERIFE, ES - Reviewed by JASON - 18 September 2020

" All good, nice and smooth. "

" All good, nice and smooth. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by BOGDAN-MARIAN - 05 August 2020

" Nice good price "

" Good company ..nice staff very cheap thank you "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by STEPHEN - 04 August 2020

" All good. It was great to use a company who didn't try to sell us extra insurance when we collected the car! "

" Straightforward, all fine. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by CHRISTOPHER - 17 March 2020

" Very satisfied. "

" Friendly staff. Clean newish car. Easy pickup and drop off. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by STEVEN - 13 March 2020

" Very happy withwhole experience. "

" Very happy with whole experience. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by SYLVIA - 09 March 2020

" Very good "

" Everything was very good, except there was no water for the windscreen wipers. It was empty. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

TENERIFE, ES - Reviewed by PHILIPPA - 19 February 2020

" I was recommended by my brother and thrilled to use auto europe good price too. "

" Everything great "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by MATTHEW - 18 December 2019

" First time using this service I was concerned but I was very pleased with the whole experience. I would recomend to anyone. "

" Quick easy and friendly stall, great experience "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by GRAHAM - 02 December 2019

" Seamless as always and no problems at all. "

" Seamless and no problems at all. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by STEPHEN - 26 November 2019

" Great service and great value for money "

" The key and go service was so quick and easy. Highly recommended "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by MICHAEL - 21 November 2019

" I nearly always book my rental car through Auto Europe "

" Pleasant rental experience. Friendly, knowledgeable and helpful counter staff. Nice rental car in new condition. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by LYNDA - 17 November 2019

" Great ! "

" Extremely happy with the service, staff at Tenerife airport were very helpful. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by JAMES JOHNSTON - 13 November 2019

" Friendly efficient and helpful staff "

" Friendly efficient and helpful staff "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by MARTIN - 03 November 2019

" Nice transaction... "

" Could be quicker on the counter... "

Overall Value: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 9

TENERIFE, ES - Reviewed by ARTHUR WILLIAM - 19 October 2019

" very good "

" very good "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

TENERIFE, ES - Reviewed by DAVID - 29 September 2019

" Perfect "

" Car was perfect and pick up/drop off was seamless "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by CHARLOTTE - 07 September 2019

" I'd never personally hired a car aboard before but Honestly the experience was so easy, straight forward and such great service and definitely fantastic value for money!! Would highly recommend. "

" Super friendly and helpful staff, easy collection and drop off. Great car choices, our one we ended up with so prefect for what my family needed. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by MARK - 20 August 2019

" All very smooth, pick up and drop off seamless and speedy. Thank you! "

" All as expected and a bonus as car was larger than anticipated! "

Overall Value: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 9

TENERIFE, ES - Reviewed by DEAN - 27 July 2019

" Easy and painless "

" Worked well no problems "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by OKSANA - 25 July 2019

" Very happy averall "

" Very friendly customer service, easy process "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by ALAN - 17 July 2019

" Great experience , thank you "

" Excellent thank you "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

TENERIFE, ES - Reviewed by TERRY - 08 July 2019

" easy to use. "

" car was smaller than i expected but within the guidelines it set. Overall the experience was very good. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

TENERIFE, ES - Reviewed by DANIEL - 20 June 2019

" Very good condition, swift collection and deop off process and staff were helpful and friendly "

" Extremely easy and pleasant service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by CRAIG - 15 June 2019

" Excellent car and customer service. "

" I chose to use Hertz on this trip because of the brand name and reputation. I was not disappointed. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by MICHAEL - 05 June 2019

" Excellent website, competitive pricing plus additional insurance a worthwhile option. Helpful and informed staff easily accessed via a phone call. "

" Pleasant, helpful staff plus efficient process and excellent vehicle. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by PHILIP - 31 May 2019

" Easy booking experience online. "

" Always book with Hertz and have never been disappointed. Reasonable rates, good choice of cars always in good condition. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by AMREEK - 27 May 2019

" no problems "

" no problems "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

TENERIFE, ES - Reviewed by KEITH - 02 May 2019

" All went well "

" Good service,no issues "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by STEPHEN - 21 April 2019

" Does exactly what it should "

" Effective and complete "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by HELEN - 12 April 2019

" No problems at all, very happy with the car. "

" Everything went very smoothly, nice clean little car. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by KEVIN - 08 March 2019

TENERIFE, ES - Reviewed by JOHN - 08 March 2019

" Good experience "

" Great "

Overall Value: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 7

TENERIFE, ES - Reviewed by MIICHAEL - 19 February 2019

" I have had other vehicles from Auto Europe that have been better than this so I will probably try to use again but will be wary of Interrent. "

" This was the worst condition vehicle I have ever hired. There were too many scratches to count and it only had one out of four hubcaps! The gearbox had a major problem with 2nd gear and sometimes 5th. Air conditioning was poor. The engine was often hesitant and the whole vehicle felt in needed a good service. On the other hand it was cheap and they didn't try to blame me for any damage so I can't complain about the value. "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 2

TENERIFE, ES - Reviewed by NIGEL - 18 February 2019

" I've hired cars in Spain for number of years this is got to be the smoothest and easiest one ever to have the option of buy now excess waiver with so much easier highly recommended "

" Very smooth pick up. No hassle at all "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by JAMES - 17 February 2019

" Nearly new car..efficient service ...good price. "

" Nearly new car..efficient service ...good price. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by GEORGE - 14 February 2019

" Great "

" Great service picking up and dropping off. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by RICHARD - 08 February 2019

" Hassle Free "

" Hassle Free "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

TENERIFE, ES - Reviewed by CHRISTOPHER - 25 January 2019

" Picking up and dropping car off was very easy "

" ,nice staff "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by RUSSELL - 23 January 2019

" As a past customer of 'auto europe'. I am very satisfied with them, I have already booked a rental car with them for our trip to Florida in may. Next time we visit Spain we will book with 'auto europe' but avoid inter rent like the plague "

" Counter staff very pushy trying to sell extra insurance cover, vehicle pick up a complete shambles, only one person trying to cope with 5 customers, total time for pick up one and half hours, drop off was the same, one person to deal with 3 people trying to pick up vehicles and 4 or 5 people dropping off vehicles "

Overall Value: 9
Efficiency of Counter Staff: 4
Expediency of Drop-off: 3
Condition of the Vehicle: 8

TENERIFE, ES - Reviewed by MICHAEL - 22 January 2019

" Generally excellent and wouldn't hesitate to use Sixt again if the price was competitive. "

" Almost new car. Excellent model (Audi A3). Slightly protracted initial contact but everything else went expeditiously Nd smoothly. Car itself performed admirably. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by BARRY - 15 January 2019

" All good. "

" Efficient and friendly at pick up and drop off, it wasn't the make or model that I had chosen to hire online, but it was OK. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by DAVID - 08 January 2019

" Good value as ever "

" Always good experience at Tenerife airport thanks "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by ROSE-MARIE - 04 January 2019

" Easy booking system. "

" Very good service and helpful staff. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by MARK - 24 December 2018

" Very good. "

" Very good. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by ANDREW - 17 December 2018

" Easy booking process "

" Collection process was too slow. "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by RAJ - 15 December 2018

" good value ,had a great clean & new for the price. "

" they quick & helpful. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by KEVIN - 12 December 2018

" Brand new car - 10 Km on the clock. Always careful with hire cars, but even more so this time. "

" Acceptable wait at the desk & not too heavy on selling the extra insurances. Tank not quite full, but near enough. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by GILLIAN - 07 December 2018

" Fortunately there wSnt a long night wait at check in. The car was good with enough power for m The many hills of Tenerife - staff were courteous and had great customer service "

" Everything worked well. Thankyou . "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by CYRIL - 07 December 2018

" Everything smooth. Good value - good vehicle, excellent service throughout. "

" Everything was very straight forward, no problems what so ever. Time at the desk was less than any rental I've had in the past. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by AGNIESZKA - 21 November 2018

" Definietly in future I will rent again car from this company "

" Good Company for rent a car. Easy and smoth. Insurance included in good price. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

TENERIFE, ES - Reviewed by PAUL - 21 November 2018

" A great company to deal with. "

" Very pleased with all aspects of the hire especially the help from your staff at the airport. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by ANITA - 15 November 2018

" Good car, easy pickup and staff helpful "

" Very easy "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

TENERIFE, ES - Reviewed by ROBERT - 14 November 2018

" brand new car and everything went very smoothy "

" Very simple system for pick up and drop off, staff were very helpful during pick up "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by DAVID - 13 November 2018

" Efficient, quick experience "

" Very good service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 7

TENERIFE, ES - Reviewed by GERARD - 07 November 2018

" v.good "

" went well "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by DINYAR - 06 November 2018

" Overall good value for money through Autoeurope. "

" Headlight bulb in first car didn't work. Had to return And get a replacement car next day which was an inconvenience for what was just a replacement bulb. "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 7

TENERIFE, ES - Reviewed by YASSER - 06 November 2018

" It was satisfying "

" They were cool and helpful, the car was alright as well "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by BILL - 27 October 2018

" Excellent "

" Excellent service and value "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by CHRISTOPHER - 08 October 2018

" Very good "

" Friendly and efficient "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by IAN - 08 October 2018

" Easy to book online with this company. "

" This was better than last time, which was booked via another company, but still waiting to see if the deposit is cancelled without any deductions as happened last time. "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 7

TENERIFE, ES - Reviewed by JOSEPH - 07 October 2018

" N/A "

" I was worried by the terrible Google reviews, but it all seemed good to me. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by TOM - 05 October 2018

" Excellent "

" Excellent - Pick up and drop took approximately 5mins combined "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by PAUL - 22 September 2018

" great service "

" good service , new car "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by ANN - 16 September 2018

" Great experience. Would Recommend "

" Good price, car was excellent "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by REUBEN - 03 September 2018

" No problems at all "

" No problems at all "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by ADRIANA - 27 August 2018

" All very good "

" the hire went very quickly and drop off very quickly "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

TENERIFE, ES - Reviewed by SIMON - 26 August 2018

" Very helpful "

" Very good "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

TENERIFE, ES - Reviewed by STEVEN - 14 August 2018

" Really efficient, easy service, car in great condition. "

" Really easy process, car pick up at Airport, car drop off at airport. Interrent desk inside airport. Car in very good condition. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by JESUS MOISES - 22 July 2018

" Easy booking and good rental price "

" The vehicle was dropped off on 19th July, and no defects or issues identified or reported. As of 22nd July, the €300 deposit has still not been released back to me "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by WOJCIECH - 08 July 2018

" i recommend auto europe "

" very good comunication. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by COLIN - 22 June 2018

" Really impressed, good service throughout. Regards. Colin "

" All staff, from booking in to booking out, were very friendly and helpful. I would also like to congratulate them, and management for employing them, on their very good spoken English. All were very competent and knowledgeable. Thank you for making our holiday even more enjoyable. Kind regards. Colin "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by GILLIAN - 13 May 2018

" Can't fault them "

" Efficient staff ,explained details well.The car was brand new! When we brought the car bk same efficiency with the staff. Very happy with this company no funny business,have been treat badly with car hire companies in Spain before .This time faith has been restored. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by CHRISTOPHER - 08 April 2015

" Good price with no hidden extras on insurance. "

" Good advice given on choice of vehicle and cheap upgrade offered. Very economical vehicle in as new condition. "

TENERIFE, ES - Reviewed by NEIL - 30 March 2015

" Simple to use website that makes it clear which suppliers will swindle you for fuel pre-payments. "

" Airport desk and car park location were great. The car was a bit dented already, but drove fine. "

TENERIFE, ES - Reviewed by GRZEGORZ - 22 March 2015

" Finding a good deal was nice and easy. No hidden charges or nasty surprises. I will definitely come back to Auto Europe. "

" Renting a car with Avis was easy, quick and pleasant. It was the first time for me and after reading reviews of different companies I was a little afraid. But in the end I found staff to be very friendly and helpful, I paid exactly what I was supposed to and there was no nasty surprises at all. I would definitely use Avis again. "

TENERIFE, ES - Reviewed by MALCOLM - 06 March 2015

" Excellent value "

" Excellent vehicles & value "

TENERIFE, ES - Reviewed by PIERRE - 17 February 2015

" Trouble free and very efficient service given by all local personnel very good company to deal with. "

" Excellent overall experience both with local staff easy collection and return no fuss and very efficient. Tenerife airport has one of the easiest car renting facility you can find and Avis is a good choice to make when deciding to Rent a vehicle to explore the island. The cost incured is minimal compared to other countries. I strongly recommend Avis "

TENERIFE, ES - Reviewed by JOHN - 05 February 2015

" Simple to use website with prices clearly displayed. "

" Very helpful staff who offered options without being too pushy. "

TENERIFE, ES - Reviewed by MIROSLAW - 04 February 2015

" will be good if we have choice no with model just with capacity of car "

" will be good if we have choice no with model just with capacity of car, car was weak but we travel for all tenerife "

TENERIFE, ES - Reviewed by PAUL - 02 February 2015

" Especially liked your suggestion to pick-up full/return full and ability to filter choice on that. I only used E20 in a week, so to fill/return empty would have been a waste. "

" Avis were extremely busy on arrival, I had to wait c. 5 mins for my car to finish being cleaned, and they missed scratches on the "condition" map. However, they were very friendly and polite and quickly amended the paperwork. As with all car hire, always check that previous damage has been mapped. "

TENERIFE, ES - Reviewed by ALAN - 21 January 2015

" Easy transaction "

" Polite and friendly staff "

TENERIFE, ES - Reviewed by COLIN - 12 November 2014

" Really good service impressed . "

" Tried to sell me very expensive extra insurance also was reluctant for me to take car full of fuel and return ito full told it would be cheaper to buy fuel of them this was not true had to insist on take car with full tank of fuewas also told no damage to car but inspected it before leaving and interior and bodywork damage Just not professional and seem they just wanted to extract extra money for me we had purchased a year extra insurance for 36 euros A visit wanted 140 euros for 7 days this was more than the cost of car hire had to point out on Avis Web site it say car hire includestation all insurance once we had sorted thisafter out and refused to buy there insurance they didn't seem as helpfull . "

TENERIFE, ES - Reviewed by THOMAS - 02 September 2014

" Great rental at a wonderful price - keep up the good work and we will keep renting. Stopped renting with Holiday Autos as they changed. Their loss is your gain! "

" Rental vehicle was a little scratched and scraped on the outside, however, rental went well and vehicle was fine. Always worry they will take money off our credit card after rental as no receipt is ever given at end to say all OK! "

TENERIFE, ES - Reviewed by DOUGLAS - 26 May 2014

" good service-nice people "

" very helpful "

TENERIFE, ES - Reviewed by IAN - 06 April 2014

" See below, same comment applies. "

" Paying for a full tank of fuel at point of hire is a good way for Hire Company to gain extra money. I used the car a fair amount, but returned the car at the end of the week with almost a half tank of diesel left - it is almost impossible to use it all. A much fairer system would be to pay just for fuel used, by returning the car with a full tank. "

TENERIFE, ES - Reviewed by VALERIE - 30 March 2014

" Very easy to use website, competitively priced. "

" Easy pick-up and return. Good condition car supplied, better model than expected. "

TENERIFE, ES - Reviewed by NIGEL - 29 March 2014

" I've used meny rental companies in Tenerife but auto Europe are by far the one that I will always use again an will be making another booking layer this year "

" Prompt as usually I wait up to an hour to get served which is why I would use you again. "

TENERIFE, ES - Reviewed by PIERRE - 19 February 2014

" Make sure car maintenance is carried away before delivery to customers "

" Well organised pick up and drop off services with a smile except that the car I was given had a broken rear windscreen wiper and that the petrol gauge did not work showing all the time an optimistic tank content. I almost ran out of petrol on my way back to the airport. Other than that everything was OK. "

TENERIFE, ES - Reviewed by EDWARD - 12 February 2014

" all excellent no problems at all "

" Europcar only had one guy on reception so I had to queue for 30 mins - otherwise OK - VW Polo was great. "

TENERIFE, ES - Reviewed by GORDON - 10 February 2014

" Very satisfied with booking system. "

" Prompt efficient service both at pick up and drop off. Car was clean and in good condition. "

TENERIFE, ES - Reviewed by REGINALD - 06 February 2014

" Very happy with the service I received from Auto Europe "

" Very satisfied "

TENERIFE, ES - Reviewed by ROBERT - 02 February 2014

" Everything went well with the car, collection and drop off were very efficient, but whilst I used a full tank of fuel on my 10 day hire, I believe people hiring for 4 days upto 7 days could well be penalised. "

" Very efficient "

TENERIFE, ES - Reviewed by KEITTH - 28 January 2014

" no problems "

TENERIFE, ES - Reviewed by WILLIAM - 28 January 2014

" i have used your service many times and have always been very pleased. "

" the lengh of time in queue as the process of filing in the documents is slow. is it not possible to have everything pre down and why was the car not checked and damage pre recorded. i thought the car gear box was noisey and not very good. "

TENERIFE, ES - Reviewed by PETER - 12 December 2013

" Easy to use web-site. "

" Good helpful staff. No waiting for either collection or drop-off. "

TENERIFE, ES - Reviewed by JEREMY - 05 November 2013

" I initially reserved a car with a full to full fuel policy. Unfortunately the voucher stated the fuel policy was full to empty. However this was sorted out quite quickly by a phone call to the Auto Europe Customer Service Team. "

" The car provided was a VW Polo which was great. The pickup and drop off procedure was very efficient. "

TENERIFE, ES - Reviewed by TREVOR - 21 October 2013

" Absolutely no problems at all. "

" Very good, no problems, no hard sell trying to get us to upgrade from the car we had chosen like some companies do. "

TENERIFE, ES - Reviewed by MAITE - 26 June 2013

" car clean, and recent "

" the only thing... I paid 30 euros for the GPS wasn't work well. no uplate sine 1 year minimum so lot of roads it doesn't know or change. and it stay mode n/s/w/e so it mean it doesn't move the location with me so some time it was dificulte to see exatly where i have to turn. "

TENERIFE, ES - Reviewed by WADDELL - 20 April 2013

" Service first class. "

" The only comment was that the exterior was not washed and windsceen not clean, otherwise the vehicle was perfect. "

TENERIFE, ES - Reviewed by GLYN - 03 March 2013

" Cost of full tank of petrol seemed high "

TENERIFE, ES - Reviewed by PETER - 13 February 2013

" I have used Auto Europe before with no complaints and the booking this time was easy. However please see my comments about GoldCar LV below, a company which I think you need to take a further look at regarding the transparency of their pricing. "

" Their policy re paying for petrol used is subsidising their rental fees (which appear low), and therefore the figures quoted for rental are not transparent. I paid 85 euro for a full tank of petrol on a Seat Ibiza, with prices in Tenerife at 1.13euor per litre. Any fuel left in the tank therefore is then charged again to the next hirer. I would expect to pay approximately the same price for filling up my 3 litre Lexus at current UK prices and this has a much bigger tank. In the end, this was no cheaper than hiring from what may have initially seemed to be a more expensive company. In addition, insurance was not as comprehensive as expected, and I felt I needed to upgrade this on arrival at airport rental office. "

TENERIFE, ES - Reviewed by JOHN - 03 February 2013

" Long queue to pick it up. otherwise very good "

" Have more staff when they know a lot of flights are arriving with car bookings "

TENERIFE, ES - Reviewed by ROGER - 31 January 2013

" Good booking process. Good price. I do not like the policy of collect car full of fuel, return car empty. "

" Good car but: (1) A very hard sell on Goldcar extra insurance. (2) Salesman tried to charge us for extra insurance, even though we had declined. (3) We were overcharged for a tank full of fuel. (4) Collect full - return empty fuel policy encourages frivolous use of car. (5) No liquid in screen wash reservior. "

TENERIFE, ES - Reviewed by MARCIN - 29 January 2013

" Great "

TENERIFE, ES - Reviewed by JOHN - 20 January 2013

" good service and price car went back 3/4 full of fuel!!!!! "

" have used before dont like the fuel policy,will have to do taxi runs to use a full tank in 14 days. "

TENERIFE, ES - Reviewed by CHARLES - 17 January 2013

" We were very satisifed however we were not so pleased about the fuel cost surcharge for a group 1 car being the same as for top of the range car. Group 1 cars have much smaller tanks, and we were not made aware of this. Therefore we would not recommend you to other people despite the fact that we have rented for the last week of our holiday. "

" Everything went very smoothly at the airport and were quickly supplied with a car which was quite new. "

TENERIFE, ES - Reviewed by PAUL - 07 January 2013

" easy to use will use again "

" car was clean and looked new met expectations will use again "

TENERIFE, ES - Reviewed by KYRIAKOS - 17 December 2012

" The price was fair and the process very simple. "

" Quick service and very simple process. "