" You need to make customers aware of which rental office to collect the car from. How was I supposed to know that I should go to Hertz to collect my car?? "
" I wasn't aware that I needed to look for a Hertz office at the airport, not an AutoEurope or Thrifty. This caused me a lot of stress at the start of my holiday. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy no nonsense rental good value for money "
" Good value easy pickup location "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" Very happy with the whole experience. Easy and efficient. "
" Very efficient and friendly staff and pick up. Easy to pick up and drop off. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" We have been customers of Auto Europe for a number of years and have no complaints with the experience and service provided. "
" Whilst we were supposed to collect our car from "Thrifty" our hire car was actually fufilled by "Hertz". The car provided was a VW Golf with nearly 50,000 km on the clock (probably near the end of service as a hire car) but it served us well for the 15 days of the hire. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 8
" I would change your website and allow people to choose more parameters in the beginning, such as the size of the vehicle, insurance options, free milage etc. Currently you web process is irritating. "
" Very friendly and professional staff. Gave us an upgrade, which turned out to be a blessing during our long drive. Thank you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All fine even changed car on request "
" All good. First car had a service required light. But changed car when asked. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" See above. "
" Great car and the Hertz team in Helsinki were excellent. Also helped me to book an extra day for a reasonable price after the auto Europe team told me it wasn't possible without amending the price of the whole booking. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10