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UNITED KINGDOM
CAR HIRE REVIEWS
Car hire reviews in the United Kingdom
Comprising England, Scotland, Wales and Northern Ireland, the United Kingdom is several top destinations rolled into one. Popular for its diverse scenery and rich cultural heritage, it's a land of ancient castles, lavish palaces and well-preserved country estates, not to mention some of the world's most famous museums and art galleries. One of the great pleasures of a UK car hire is the chance to travel around quickly and easily on its excellent network of roads and motorways. Many people base themselves in London and embark on a series of day-trips to some of England's must-see attractions, including Windor Castle (just 22 miles west of the city), Stonehenge (90 miles south-west) and Bath (97 miles west), along with the famous university towns of Oxford (55 miles north-west) and Cambridge (62 miles north). In the extreme north of the UK, a city-hopping tour of Scotland normally begins in Edinburgh (don't miss the castle!) followed by a visit to Glasgow (46 miles west). Driving up to the Highlands in the hope of seeing the legendary Loch Ness monster is one of the most exhilarating road-trips in the United Kingdom. Lesser-known but equally delightful is Wales, notable for its cosmopolitan capital, Cardiff, and its breathtaking land and seascapes. The most popular Welsh road-trips include a visit to Snowdonia National Park, Anglesey and the beautiful Brecon Beacons bordered by the Black Mountains. Last but not least, Northern Ireland is a country currently experiencing a tourism boom after many years in the political wilderness. The capital, Belfast, has many first-class sights, including the large tourist complex built around the port area from whence the Titanic departed on her ill-fated maiden voyage. Don't miss the mysterious Giant's Causeway, a large gathering of natural polygonal-shaped stones created by a volcanic eruption 60 million years ago, nor the Glens of Antrim on Northern Ireland's magnificent north coast.
Founded in 1954, Auto Europe is a strong leader of the international car hire industry, offering its millions of customers over 24,000 convenient pick-up points in more than 180 destinations worldwide, including the UK and other key locations in western Europe. We work with all the world’s top global, national and local suppliers to offer the widest range of vehicles at the cheapest prices, always with the highest quality of service. Start planning your sightseeing itinerary with Auto Europe online today and tour the United Kingdom's best places in style and comfort. Before confirming your reservation, why not take a look at the comments in our United Kingdom car hire reviews section below for some extra peace of mind.
AUTO EUROPE UNITED KINGDOM Car Rental Reviews
Average Rating for Auto Europe :
INVERNESS, GB - Reviewed by DAVID - 03 April 2022
" Excellent ... "
" Paige at Inverness Airport (Pick-up Point) was 5* Star ... "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWCASTLE, GB - Reviewed by VIRGINIA - 02 April 2022
" Excellent service. "
" Friendly helpful staff on collection and return I was given a better car than I booked it was immaculate. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by ASHLEY - 02 April 2022
" It worked - efficient and no issues "
" Everything was good and very efficient apart from knowing exactly where I had to drop-off the car rental at the end of the rental. My SATNAV took me to the airport and I ended up having to do a loop of the airport before I could drive to the car rental area. I am still waiting to see if the airport will want to fine me for going in without paying for parking. A sticker or note just to remind the driver of the location would have been very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MELANIE - 01 April 2022
" easy to use, great comparisons and excellent selection. Will use again. "
" Excellent experience. Have used other car rental firms before but Alamo was by far the best. Georgia who handled the collection was polite and explained everything perfectly, no hidden extras. Adam who took the vehicle back was efficient and professional. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NOTTINGHAM, GB - Reviewed by SUSAN - 01 April 2022
" Na "
" Staff should assist in inspection of car at pick up and drop off "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 8
ISLE OF MAN, GB - Reviewed by GORDON - 01 April 2022
" Very easy to book, and pricing was lower than booking directly on the Athol site. "
" Relaxed and friendly staff. Car very tidy. Free upgrade due to smaller car booked being unavailable. Puzzled that going directly onto the Athol booking site, the price was higher than booking through AutoEurope. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SANJIN - 31 March 2022
" overall a very good experience, no problems at all "
" everything was easy and smooth "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by WILLIAM - 30 March 2022
" Again no complaints whatsoever and certainly a very competitive price against the opposition "
" Only issue is that you sign for condition of vehicle prior to seeing it. Although what you spot they correct on the damage section. Also on return the stop on the credit card is not lifted in your presence. Used firm before, so I great trust in them to date. Overall excellent value for money and very economic form of transport. Will use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
SOUTHAMPTON, GB - Reviewed by BARRY - 29 March 2022
" Was travelling for a funeral, everything simple and organised. Speedy process when collecting car "
" Extremely efficient and always a good deal "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NORWICH, GB - Reviewed by MARGARET - 29 March 2022
" Marvellous "
" Wonderfully trouble free and rapid pick up and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by FREDERICK - 27 March 2022
" Very good. "
" Very satisfied with the service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by GINA - 27 March 2022
" Really helpful lady on the counter when I collected the car, In my opinion, she went above and beyond to accommodate the type of car I could use as initially an automatic had been assigned to me, which I am uncomfortable driving. She was so friendly, I would definitely return to this company based on the service I received. Everything was clearly explained to me and was an easy collection and drop off. "
" Really helpful lady on the counter when I collected the car, In my opinion, she went above and beyond to accommodate the type of car I could use as initially an automatic had been assigned to me, which I am uncomfortable driving. She was so friendly, I would definitely return to this company based on the service I received. Everything was clearly explained to me and was an easy collection and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by MARILYN - 25 March 2022
" Excellent service throughout. "
" Very pleased with the service altogether. I was unable to drop off the car as planned due to contracting Covid, but staff were most helpful and arranged collection. Would definitely use again! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NORWICH, GB - Reviewed by IAN - 24 March 2022
" Straight forward collection and return "
" Only problem was the car had a fault that prevented the use of the cruise control "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
EXETER, GB - Reviewed by VICTORIA - 24 March 2022
" Na "
" Thank you to Matt in the office for sorting out collection and drop off so smoothly, and for providing a great car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by GERALD - 24 March 2022
" The only gripe I have about Auto Europe is that I paid for the petrol to be full to full but on the last two occasions that didn't happen. While I appreciate that I still have to put the same amount of petrol into the car for the duration of my hire. I paid the extra money for no return. Not quite right somehow. I would be interested to hear your reply. "
" I have always found Athol to be very friendly and efficient "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by JEREMY - 23 March 2022
" Site is very easy to use, and makes the process of comparing hire rates much less time-consuming. "
" Staff at both ends of the hire very helpful and efficient, although some damage to the tyre walls was not noticed at the start of the hire. However, this hire was arranged at short notice (the day before), and a charge of £130 for a one-day hire cannot be considered good value. "
Overall Value: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ISLE OF MAN, GB - Reviewed by TIM - 23 March 2022
" Excellent, a pleasure "
" Very efficient and friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ELI - 23 March 2022
" Fast & convenient checkin and car return at the airport, will defenently use it again "
" Convenient reliable "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by CAROLINE - 22 March 2022
" Excellent from start to finish "
" Excellent price and service. I paid the insurance upgrade which also included the cost of adding a second driver - very reasonable. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by ANTHONY - 22 March 2022
" Good overall, but no staff there at drop off "
" No one present at drop off, apart from that very good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by RICHARD - 21 March 2022
" Have used Auto Europe several times now and always been happy with the prices and standard of vehicles supplied. Not experienced any underhand service when returning a vehicle. "
" Easy collection of vehicle which was an upgrade. Found a few extra marks on paintwork but staff were very relaxed about. Car was clean and ready to go. Return was easy but I would have liked a signed off check report to say that the car was OK. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SHEILA - 20 March 2022
" Can't wait to hire another car from them "
" Professional and caring staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by DONALD - 20 March 2022
" Good reservation / car rental, will certainly use again. "
" Very smooth and friendly pick up & drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MIRCEA - 17 March 2022
" there was a problem with card acceptance in that day - unfortunately I had to tray 20+ times to manage to pay the car on many sites - even on direct apps - Auto Europe was the first site where the cards were recognised. Thank you! Price was fair. "
" fair as always. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by PAUL - 17 March 2022
" We hired a 7 seater vehicle for a party of 5 adults. It was ideal to fit our luggage and to transport us to our destination and getting around visiting places "
" Booking on line to collecting the keys from reception was easy with no problems "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LONDON, GB - Reviewed by ANDREW - 16 March 2022
" Efficient, courteous, value. Thank you for getting me out of a tight spot. "
" Efficient, courteous, value. Thank you for getting me out of a tight spot. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by LOUISE - 16 March 2022
" See comments above "
" Sat nav in car needed updating. It doesn't recognize new roads around airport so finding fuel Station was problematic. Devon the agent at pick up was very helpful and pleasant. On arrival we had no idea we had to catch a bus to collect car. This info needs to be clearer. Car was ok apart from dated sat nav "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ISLE OF MAN, GB - Reviewed by IAN - 15 March 2022
" Everything went smoothly Insurance inclusion was a bit confusing as we had picked comprehensive cover included in our booking Company thereafter required card deposit or a £15 a day non refundable payment for insurance? "
" Very happy with service so far We await refund of insurance card deposit "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by JEANNINE - 14 March 2022
" Please make your computer system more flexible. "
" Our only complaint is that the car we actually ordered was not available and in order not to delay our journey we were offered a temporary alternative. Unfortunately the replacement car was smaller than the car we ordered and we were not offered any discount/ compensation. Also.... I wanted to upgrade the insurance to the higher level offered by an email a few days prior to our arrival. The email link did not work and nor was the agent able to enact this higher level of insurance at the desk. Fortunately I did not need this upgrade but it left me feeling vulnerable every time I drove the car. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by JUNE - 14 March 2022
" Still awaiting the receipt for the end of hire. "
" I appreciate that this is not the responsibility of Keddy, but the road signs to find the car park to return the car we're virtually nonexistent. This resulted in a very stressful morning. A map would have been useful, or at least the post code to put into my satnav. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PRESTON, GB - Reviewed by IMRAN - 14 March 2022
" Awesome "
" Awesome "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by BEN - 14 March 2022
" yes "
" very easy and friend "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by DAVID - 13 March 2022
" Nice car, no problem collecting or returning or with the bill - all as it should be when renting a car "
" Kia Picanto was a decent 4 door small car. Much better than the Fiat 500 I normally get given when renting a "small car" from Hertz at LHR or LGW. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by MICHAEL - 13 March 2022
" Excellent, although not particularly great value for money. "
" Pleasant friendly staff and service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by HUGH - 13 March 2022
" Useful to compare companies particularly as we had a different drop off point and companies policies do vary "
" Easirent provided better value as they are based off the airport site. Provided you have time for collection and drop off the cost difference is worth considering. "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 10
LONDON, GB - Reviewed by EDWARD - 12 March 2022
" Very smooth and efficient "
" Customer Service representative was very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JONATHAN - 11 March 2022
" By using Auto Europe I was able to compare vehicles and get the best price for my trip. "
" Nothing to add really. The collection and drop off were very quick and efficient and everything went smoothly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by KIM - 10 March 2022
" Very happy with the overall service. "
" People always very friendly and helpful. They never try out the usual car hire scams either, which is predominant in other car hire companies. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NOTTINGHAM, GB - Reviewed by DAVID - 09 March 2022
" Drop off was received promptly, car was checked and no problems found. Advised that the holding charge would be refunded, again helpful, professional customer service. All round nice staff "
" The pick up was well organised and details of the hire agreement were explained. The staff were polite, professional but engaged on a personal level. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SUNDERLAND, GB - Reviewed by NINA - 07 March 2022
" No problems, very helpful "
" My first hired car and I am very pleased with whole experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABERDEEN, GB - Reviewed by CHRISTOPHER - 07 March 2022
" Good service "
" Efficient service both on pick up and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MARTIN - 04 March 2022
" Very good "
" The gentleman whom arranged car at Sixt desk was excellent and thanks for upgrade "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
WARRINGTON, GB - Reviewed by DAVID - 28 February 2022
" Will use again "
" Car was upgraded without additional cost. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LONDON, GB - Reviewed by ROBERT - 27 February 2022
" All staff were great a very reasonable extension arranged with no fuss and a great price when our plans had to change. "
" The after hours return service is excellent with no problem returning me to my hotel. Would thoroughly recommend. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by RABEH - 27 February 2022
" Great service "
" Europe car representative was v nice and provide above and beyond service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by PATRICK - 27 February 2022
" Overall, a very good service. "
" Good experience. Lovely car and good service. Thank you. "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by WILLIAM ROBERT - 25 February 2022
" Overall good "
" Car body work not in very good condition "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
EDINBURGH, GB - Reviewed by KAREL - 23 February 2022
" All was good, as expected. "
" A great unique experience . I have been renting cars for around 40 years now, for sure anywhere between 200-300 times now , and this is the first time that a rental agent contracted me to confirm and ask if all was ok , even when on our way to the location. Se when dropping off after hours, they called me to say the car was all good. Amazing. ! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by UNA - 22 February 2022
" Checking in was quick and efficient and on my return, the friendly staff were a delight, helping to get me to the North Terminal in time for my flight. I'll certainly use Europcar in the future and my car rental was first class, an absolute joy to drive. Thank you. "
" Cannot praise Vladimir at your Car Rental in Gatwick enough. He was efficient, professional and made sure I was happy with my rental car before I drove away. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by GRAEME - 21 February 2022
" Stress free throughout "
" Very efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by DAVID - 21 February 2022
" Apart from comments above, very happy with the overall experience "
" I find the attempt to sell additional, unneeded insurance, when you have purchased full cover via the broker, to be irritating and grating. "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by PAUL - 19 February 2022
" No holds up, everything went smoothly. "
" Very friendly staff in Heathrow. Car was clean and better than model booked. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by FERGUS - 17 February 2022
" Great experience except for hour long wait to pick up the car after check-in "
" Great experience except for hour long wait to pick up the car after check-in "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NOTTINGHAM, GB - Reviewed by MARIO - 17 February 2022
" Staff always caring, friendly. "
" Very pleased with the service. Car excellent. I recommend "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by ALLAN - 16 February 2022
" As above "
" Couldn't ask for any better. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWCASTLE, GB - Reviewed by NORMA - 15 February 2022
" A lot of paperwork via email, lots of terms and conditions but the rental itself and the processes of pick up and drop off were very straightforward "
" Faultless experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
WARRINGTON, GB - Reviewed by NIGEL - 14 February 2022
" Very good "
" Everything went smoothly, quick and easy. Picked up the vehicle within a few minutes of arriving. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by HERBERT - 10 February 2022
" Efficient and excellent service "
" Friendly and easy service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by NICHOLAS - 10 February 2022
" After many years of use I am a great supporter of Auto Europe "
" above avearge but not outstanding "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
LONDON, GB - Reviewed by IAN - 10 February 2022
" In comparison to going direct to the rent-a-car-companies I found that prices were attractive, the speed and simplicity of booking online enabled me to chose Autoeurope "
" Very courteous and friendly staff who are really to guide and help you with a hassle free and excellent service from start to finish "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MALCOLM - 03 February 2022
" Always use autoeurope. Best price on the market. "
" Very easy car rental. Shuttle bus picked us up at the airport & the drive was only at short distance. Easy check in with friendly staff. Return was easy too. Definitely recommend. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by KEVIN - 03 February 2022
" Used AE for many years and no problems. "
" Easy to find location. Very help ful staff in office and at car pick up/drop off point. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by PAUL - 02 February 2022
" Excellent service "
" Very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by JOHN - 28 January 2022
" All good. Efficient and competitive. "
" Friendly staff. No problems. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by JOHN - 15 January 2022
" As above - absolutely fine - will use Auto Europe again too. Also a good experience all round, no problems. "
" Absolutely fine - have used Athol before and will again. A good experience all round, no problems. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LONDON, GB - Reviewed by ANTHONY - 13 January 2022
" Overall good, easy to use, good price and no problems in booking, pick up or drop off. "
" Quick and easy to complete the paperwork both at pick up and drop off. Well explained and very pleasant staff to deal with. Both staff very friendly and helpful - dealt with everything really quickly. Car itself was good, easy to drive and good size but little annoying that no manual included, washer bottle was empty and warning light came up almost immediately for oil change/service. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 6
LONDON, GB - Reviewed by PHILIP - 12 January 2022
" Auto Europe always present you with a range of options which allow you to decide what works best for you. "
" Faultless. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by NOREEN - 10 January 2022
" Just so convenient and easy service, made my journey so much better thank you "
" Friendly and very helpful, will def rent from Atholl car hire again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TAUNTON, GB - Reviewed by JULES ANN - 10 January 2022
" Astounded that Auto Europe could find me a car, when other umbrella sites, and the individual hire firm sites returned no results. "
" Very good service. Including changing my vehicle from automatic to manual. Car hire return location at Heathrow a good distance from the terminals - good shuttle service but allow at least 20 minutes for transfer. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
LONDON, GB - Reviewed by IRFAN - 09 January 2022
" Exceptional value for money provided by Auto Europe. Entire process was seamless and efficient. "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by HAKAN - 09 January 2022
" Used this service a few times now everything going smooth without issues. "
" Great service, very helpful staff, highly recommended! "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by NEAL - 05 January 2022
" I will recommend to family & friends based on this experience & will also be returning to use personally. "
" Excellent Customer service throughout & additionally, staff provided Google Map information regarding location for PCR test. We had no UK phone operation or Sat Nav in rental car. Above & beyond, which is great to see in todays world! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by MONICA - 05 January 2022
" Very quick and professional staff "
" Very helpful and friendly sales lady. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by GARETH - 03 January 2022
" Excellent as always "
" Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MARK - 02 January 2022
" All good. Will do it again "
" Needed to stand my ground as they didn't have the car I had booked and wanted to charge me for an upgrade. In the end I received an upgrade at no cost "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ANTHONY - 01 January 2022
" Big smiles all round from the whole family "
" A no-worries rental which ticked all the boxes. 'Paperless' was a new thing but an improvement as I had all the I info & phone numbers in a Gmail. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by RUPERT - 01 January 2022
" Auto Europe is a good rental broker, and I like its flexible cancellation and modifications policy. "
" Enterprise is a very good company from which to rent, and has a sensible policy in relation to vehicle damage (for example, scratches to alloy wheels are regarded as fair wear and tear). The staff were helpful and professional, the vehicle clean and well presented. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by STEVEN - 30 December 2021
" Excellent service "
" A smooth experience "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by ANTHONY - 27 December 2021
" I have used auto europe since I first started using the web in the mid 1990s. The website has always been straightforward and even when a choice of company was not given, the company used was always good value without dodgy selling at the point of collection. Furthermore, on the 2-3 occasions in ~25 years that there has been a problem, I have phoned Auto Europe who have resolved it. If I had been buying direct from the rental company, I suspect I would have continued to be stonewalled and frustrated. "
" Speedy handover at Liverpool with two very pleasant staff and no other customers at 16:00 on afternoon before Xmas Eve "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MICHAEL - 27 December 2021
" No problems, good service. "
" From start to finish renting a car from Budget was very satisfactory. Thank you. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by MICHAEL - 19 December 2021
" Excellent customer service, best prices offered and will,without doubt, use AutoEurope in the future. Thank you. "
" Would most definately recommend Easirent at Birmingham airport. Service by all staff and shuttle experience was excellent (just a few minutes drive from the airport). New car, immaculately clean & great value. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MING HON - 19 December 2021
" No mess and easy "
" Super friendly and easy rental "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABERDEEN, GB - Reviewed by KAREN - 17 December 2021
" Straightforward booking process. Flexibility to cancel up to 48 hours before is reassuring in current climate. "
" On this occasion everything was efficient and straightforward. Friendly staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DERBY, GB - Reviewed by RONALD - 16 December 2021
" Very easy to book good prices "
" Very professional easy to deal with and so polite. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MANCHESTER, GB - Reviewed by VINNETT - 15 December 2021
" Excellent service "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by GEMMA - 15 December 2021
" As above, a very pleasant experience. "
" Hiring the car was very easy and efficient. Staff quick to answer the phone and help with queries. Lovely car too! Will use again when I'm next in the UK. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by GABRIELLE - 14 December 2021
" Easy! "
" Very efficient and helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by CLIFF - 13 December 2021
" A very good service! "
" A very god service! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by MALCOLM - 12 December 2021
" Always good to use in order to compare prices. "
" Efficient service and polite. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ISLE OF MAN, GB - Reviewed by ANDREW - 12 December 2021
" All very good "
" All very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
LIVERPOOL, GB - Reviewed by THOMAS - 10 December 2021
" Hassle free in out online check in via what's app no forms, nice and simple "
" Fast and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DERBY, GB - Reviewed by MARK - 09 December 2021
" Straightforward and efficient process with a competitive offering. "
" East Midlands airport no longer has a shuttle bus to the car hire park. A 10 minute walk with luggage is inconvenient, particularly when raining. The lady at collection was clearly stressed due to 5 customers waiting yet reception on drop-off was pleasant. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by ITAMAR - 08 December 2021
" Overall good experience "
" Overall good experience "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 6 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by RICHARD - 07 December 2021
" Car rental A to B and back to A "
" Did online checkin ,but they still insist in trying to sell extras "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DAVID - 07 December 2021
" Used Auto Europe for over 20 years to seek the best value hire and to smooth the booking process, which has proceeded without a hitch in all hires. "
" Well looked after but they are a bit too pushy about upgrading!!! "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by KATE - 07 December 2021
" They were fine "
" Harry was incredibly patient and helpful. I would rent a car from Easirent again due solely to his kind customer service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LONDON, GB - Reviewed by RAYMOND - 06 December 2021
" Quick and easy "
" Was ok "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LIVERPOOL, GB - Reviewed by ADRIAN - 05 December 2021
" Really good quality car. Didn't use the car as much as I would normally as we had snow for three days. But would recommend and reasonable prices. "
" Very good service staff very friendly and helpful. Give service after 6 o'clock. Very good price good quality car. The only thing I've never had before is a limit on how many miles she did.Normally go to enterprise to hire cars but did not hire after 6 o'clock we landed at Liverpool Airport at 6:10. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by MICHELE - 03 December 2021
" 100% everything OK Can recomend !! "
" Everything perfect no problems at all can 100% recomend "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by GERALD - 02 December 2021
" Lovely car...Citron C4. Good experience. "
" Very pleased. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by COLIN - 30 November 2021
" Just easy experience "
" Helpful staff ..made easy transaction for us "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ANTHONY PETER - 29 November 2021
" Great service as always "
" Only negative was the the car interior looked aged and dirty , also although there was a spare tyre and locking nut , there was no brace so you wouldn't have been able to change the wheel "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MANCHESTER, GB - Reviewed by BILLY - 28 November 2021
" Great "
" Kash from Europcar was a real help "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by PETER - 26 November 2021
" Easy to book. Good value for money "
" Car was clean and in good condition. Staff were friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JACQUELINE - 25 November 2021
" We were dropping the car off at 4am in the morning expecting to catch a shuttle bus to the terminal. Hung around waiting for 30 minutes in the cold. In the end a bus going to the terminal stopped and the lady driver told us to hop in as shuttle service didn't start for another 30 minutes or so. Do think there should be signs to inform you of this and also car rental knew what time we were returning the car. "
" One of the best walk around with Eva. Friendly and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ERIC - 22 November 2021
" Well recommended "
" Fast check-in, friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
IPSWICH, GB - Reviewed by CLIVE - 21 November 2021
" Very good customer service and excellent staff "
" A very good experience no problem "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by WENDY - 20 November 2021
" Swift collection and drop off, very efficient "
" Swift pick up and drop off, very efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by SIMON - 20 November 2021
" I like Auto Europe, have used them many times, and will continue to do so. "
" Disappointed with vehicle supplied, VW Polo ordered, Vauxhall supplied. "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by ANDREW - 18 November 2021
" Auto Europe - provided best price from a wide variety of options. Booking process was very straight forward. "
" Very pleased with the vehicle provided. Only half full tank on pick up so difficult gauging refilling for return. £800 deposit left on credit card - still not returned 3 days later. "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 7
LONDON, GB - Reviewed by JOHN - 17 November 2021
" Very happy with the car & customer service "
" I was upgraded free of charge by Joel to a larger vehicle on knowing that it would be easier for my 92yr old father to get in & out of.....thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by BERNARD - 16 November 2021
" All straightforward "
" Car clean and un damaged, staff polite and helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by PETER - 16 November 2021
" Nice and easy. "
" Lost an evening with the car due to engine and oil warnings. Breakdown service was very good but as of yet nothing from Avis. "
Overall Value: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by STUART - 15 November 2021
" Brilliant customer service nothing was too much trouble the lady even recommended where we could go for breakfast I'll definitely book via Autoeurope again "
" Brilliant customer service nothing was too much trouble the lady even recommended where we could go for breakfast "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by ANTONIA - 15 November 2021
" Great car at great value "
" Telephone Staff needs to be more patient "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 7 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by COLIN - 11 November 2021
" Found a car when other well known agencies said none were available "
" Absolutely zero problems "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by RICHARD - 10 November 2021
" Good experience "
" Good experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by PHILIP - 09 November 2021
" It was hassle-free. "
" Just excellent. Punctual, courteous and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CARDIFF, GB - Reviewed by NEAL - 08 November 2021
" Great service "
" Excellent service,very quick pick up and drop off. Pleasant efficient knowledgeable staff. Overall 5 star experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EXETER, GB - Reviewed by SUSAN - 05 November 2021
" Excellent "
" No complaints at all... pleasant staff and excellent vehicle "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by IAN - 05 November 2021
" I always find Auto Europe to be the best price "
" Quick and efficient on pick up "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ISLE OF MAN, GB - Reviewed by COLIN - 05 November 2021
" Excatly what I wanted "
" Excatly what I wanted "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by ALASTAIR - 03 November 2021
" Good "
" Good "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EAST MIDLANDS, GB - Reviewed by GLORIA - 03 November 2021
" Great Service "
" Excellent service from booking on line to handing over car at the end of rental. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EXETER, GB - Reviewed by EMMA - 03 November 2021
" Great from start to finish. Although someone had changed the main language on the satnav to French and we couldn't figure out how to change it back. Made for interesting names when trying to type in destinations. Aside from that great car, very clean and easy to drive. "
" Very friendly and helpful customer service on arrival. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by DAVID - 01 November 2021
" On the IOM as anticipated. "
" No fuss all done with great professionalism. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CARLISLE, GB - Reviewed by BARBARA - 01 November 2021
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by CAROLINE - 01 November 2021
" Satisfactory experience "
" Smooth experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ANTHONY - 01 November 2021
" Would recommend "
" Very friendly and efficient service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by ANDREW - 01 November 2021
" Very nice to be able to pick up the phone and speak to a human being in this day of automated robots. "
" Easy vehicle pickup and return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DARLINGTON, GB - Reviewed by PHILIP - 31 October 2021
" Best description is "absolutely perfect"!!! "
" We loved Sean in the Darlington office. He made us feel so safe and welcome. Our car was fabulous - roomy, clean, low mileage - absolutely perfect! Drop off in Newcastle went fantastic too. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by PAUL - 31 October 2021
" All good, no negatives. "
" Very good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by MICHAEL - 30 October 2021
" Very easy and reliable "
" Simple process. Good car and easy drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DERBY, GB - Reviewed by PALMER - 29 October 2021
" The only negative would be that when calling the phone number provided to update my arrival time, there was no direct switchboard option to do this, so it took some time to get to the right customer service assistant "
" The customer service was brilliant - I called ahead to say I was delayed due to a train cancellation and the switchboard passed on the information. The office remained open beyond the official saturday closing hrs to wait for me and I was greeted by a welcoming, helpful and patient lady. After a stressful journey, it really turned my day around. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABERDEEN, GB - Reviewed by KAREN - 28 October 2021
" Troublefree "
" Troublefree experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by WILLIAM - 28 October 2021
" Well informed booking and easy to deal with "
" Nice little car a d great staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABERDEEN, GB - Reviewed by LYNNE - 27 October 2021
" From booking, up to returning the car, plain sailing - very efficient. "
" Very friendly service from Alex. Car clean and ready to go - The worst windscreen washers ever though! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SARAH - 26 October 2021
" Very pleased to be able to get a last-minute rental at a much better price than offered elsewhere. "
" Everything went very smoothly; staff very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by COLIN - 26 October 2021
" Generally good "
" Happy with everything except the the windscreen which was dirty on the inside ... and difficult to clean without proper chemicals and cloths. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
LONDON, GB - Reviewed by NICHOLAS - 24 October 2021
" Auto Europe was good "
" Most was good except the full to full policy was not in place. I was given a car not full ! "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
NEWCASTLE, GB - Reviewed by ANNE - 23 October 2021
" Good website. Easy to compare prices and find a good deal in the location I wanted. "
" Good location at the front of the station. Very friendly and the car was ready even though I was a bit early. They called me that morning to check details and ask if I could policing up a bit later, which was fine. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ROBERT - 20 October 2021
" Wasn't clear at booking how long we could alter/cancel for. Also at booking wasn't clear I was booking excess cover via autoeurope not with avis direct "
" Stefan was very helpful at pick up "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by PAUL - 19 October 2021
" Car was as booked. No issues. Everything went smoothly. "
" All good, but still waiting for final invoice.! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by CATHRYN - 19 October 2021
" Substantila savings "
" Easy and quick pick up from Glasgow airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SEBASTIAN - 18 October 2021
" Generally good experience and cheap "refundable excess" option make very valuable. "
" Very smooth. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWCASTLE, GB - Reviewed by WALTER - 17 October 2021
" Really helpful & friendly. "
" Staff at the pick up. & drop off were excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by PETER - 14 October 2021
" It was quick and easy. The staff was very helpful. "
" it was a pleasant smooth experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ANTHONY - 13 October 2021
" very easy to use. "
" Great service. Nice and easy. No fuss car hire. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by ROBERT - 13 October 2021
" Excellent web site "
" Long queue to pick up car "
Overall Value: 7 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by PETER - 12 October 2021
" We received an upgrade on the ca with satnav which was good, and were able to drop it off in the airport rather than the Sixt offsite office as it was before the office was open "
" Very difficult to get hold of anyone from Sixt the day before booking to check a pick up location (our flight date had changed) before pick up on a Saturday, no-one answered general phone number and phone line only open Monday-Friday "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by CAROLINE - 12 October 2021
" Very efficient pick up and drop off and super friendly staff "
" Car was great but think it needed a service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NEWCASTLE, GB - Reviewed by SARAH - 10 October 2021
" It was easy and,problem-free "
" Only comment is that the car I was allocated had obviously had people smoking heavily in it on its previous hire and it stank! It was an upgrade, however, which I did appreciate. Just a shame the valeters couldn't use any Febreze or something like that on the upholstery. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MICHAEL - 09 October 2021
" A very good experience after some very variable experience at Stanstead. Collection really quick and efficient. "
" A very good experience after some very variable experience at Stanstead. Collection really quick and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by LORRAINE - 09 October 2021
" Easy collection and drop off, professional and helpful staff. "
" I was incredibly stressed travelling urgently due to bereavement, everyone was extremely helpful especially the desk team at Glasgow Airport pickup point. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by JONATHAN - 07 October 2021
" Good experience overall "
" Very competent "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EXETER, GB - Reviewed by MICHAEL - 07 October 2021
" Pleasant, quick and efficient process. "
" Pleasant, quick and efficient process. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MANCHESTER, GB - Reviewed by JOHN - 06 October 2021
" A very positive experience. Helpful staff, clean, new cars and rapid return of deposit. Overall excellent. "
" The 2 female reception staff were extremely welcoming, helpful and efficient. They provided a very fast service and provided all the necessary information in a clear to understand way. No high pressure selling, just good old fashioned outstanding customer service. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by CHRISTOPHER - 05 October 2021
" Does what it says on the tin "
" Just perfect flight arrival changed stayed open after 18.00 to serve us "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by CAROL - 05 October 2021
" Overall happy with my experience "
" Had to wait for car to be ready 30 mins which I assume is down to lack of cars with Covid. Although I understand this, when a car is booked for a certain time to collect, would be good to collect and get on with my journey. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DOROTHY - 04 October 2021
" Ease of booking, amending any bookings, staff always helpful and polite. "
" Really happy with the service both before and after renting. Staff very helpful and friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
WATFORD, GB - Reviewed by WARREN - 04 October 2021
" Offered extra cover but did not push the issue. All explained ok and went well. "
" Good experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by DEREK - 04 October 2021
" 1st class "
" Extremely pleased with the service. The car was brand new and the process of collection and delivery was slick and professional. I will definitely be using Auto-Europe again in the near future and would definitely recommend others to do also. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DAVID - 03 October 2021
" All good "
" It would have been great if they sent a close out receipt as I did a night drop but aside from that, all was great "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
LONDON, GB - Reviewed by MARK - 02 October 2021
" Excellent "
" Very helpful given the issues with fuel "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by STEPHEN - 02 October 2021
" The auto Europe experience is better than dealing direct with the car hire companies. To my mind Avis is one of the best suppliers whilst the rest are mostly only interested in selling you add ons.Time for a revolution in customer service especially with the big hike in rental prices. "
" The agent was more concerned with a lost fuel Card than with my order. It tookmore than 30 mins to handle my reservation. They had few cars available and argued that the estate car they allocated for me was the same size as the small car I had reserved and needed for the small parking area I have at my accommodation.I took this up with the local manager who fobbed me off with a vague promise to email me with a change to a smaller car at a later date. Very bad customer service.However the return was handled quickly and efficiently.I won't choose Sixt again. "
Overall Value: 5 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by PAUL - 29 September 2021
" No complsints "
" Very smooth transaction "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by JOHN - 28 September 2021
" everythingwent well "
" good service but car had no parking sensors - a serious ommision "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BRIGHTON, GB - Reviewed by SAMANTHA - 27 September 2021
" Good rates and nice car. Easy to collect and drop off. "
" Very helpful and professional. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by JEREMY - 27 September 2021
" All went well and wait times were very low - so a good experience "
" ATHOL desk was very speedy and helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JOHN - 27 September 2021
" Efficient & friendly service "
" Initially I was given an automatic but didn't really get on with it so I changed it to a manual vehicle.....no hassle & changed "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by TATJANA - 25 September 2021
" Perfect "
" Na "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MICHAEL - 25 September 2021
" No issues with Auto Europe "
" Car was a old and some minor mechanical issues. Staff friendly and helpful "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LONDON, GB - Reviewed by DARREN - 24 September 2021
" As said above, very impressed with the whole service. "
" Very impressed. Straight on the bus to the car hire centre. James was so friendly and helpful. We loved the little Fiat 500! Thank you. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by KENNETH - 23 September 2021
" Booking process was straightforward and vehicle rental was straightforward. Would definately use again. "
" Delay in processing voucher and assistant mangaged to block my credit card causing further delays in obtaining the vehicle. Otherwise the rest of the rental was positive experiance. "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 9
EDINBURGH, GB - Reviewed by DEAN - 23 September 2021
" Easy and clear to book online. No problems at all. "
" Efficient and friendly service. There was a massive queue of traffic due to roadworks which would have added an extra 30 to 40 minutes to our drop off time just to get to the nearest fuel station. James at the drop off point was very helpful and understanding and agreed to just charge us the pump price for the fuel that needed topping up on the car. I would certainly use Budget again as the service was faultless "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by GRAHAM - 22 September 2021
" Easy hassle free from start to finish "
" Easy to book, good service,convenient airport pickup and drop off. Happy with the car(although you might not get the make or model you choose).The extra waver fee is with paying for peace of mind. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
YEOVIL, GB - Reviewed by PAUL - 22 September 2021
" Good hassle free car rental. "
" Very helpful staff, will definitely use the Yeovil office again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DERBY, GB - Reviewed by PAUL - 22 September 2021
" I have very happy with the whole experience provided by Enterprise on behalf of Alamo. "
" I have very happy with the whole experience provided by Enterprise on behalf of Alamo. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHESTER, GB - Reviewed by JOHN - 22 September 2021
" All in all the whole process was a pleasant experience. Will book again with Auto Europe and Keddy. "
" They were efficient and friendly. Pointed out and noted minor blemishes on the car. Gave me a larger car than the one I booked. Didn't hassle me to take out any extras. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ISLE OF MAN, GB - Reviewed by GARY - 21 September 2021
" Highly recommend this company. Great service and excellent vehicle. "
" Excellent assistance at Ronald's way airport as I had messed up. Pick up and drop off time and this was amended after emails and a face to face chat. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by ANNE - 20 September 2021
" Very satisfied with the service received from Auto Europe. I would be more than happy to book with them again. "
" We had no problems in both picking up and dropping off our car rental, very quick and efficient. The counter-staff were very friendly and helpful as well. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CARLISLE, GB - Reviewed by DEREK - 20 September 2021
" No problems whatsoever "
" Staff exceedingly good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by BETHANY - 20 September 2021
" Easy to book, quick collection and drop off. Deposit returned very quickly. "
" Quick, Easy, no problems whatsoever. Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by CHRIS - 20 September 2021
" Couldn't ask for a better service. "
" Had an issue with a screw in the tyre and the car was immediately replaced. Even went out of their way to deliver and swap over the cars so that I could continue my work duty! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by DAVID - 20 September 2021
" Very straightforward and hassle-free "
" Unlike most of my car hire experiences abroad, this was an extremely easy, hassle-free experience from start to finish!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by REBECCA - 19 September 2021
" All Good "
" All Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SAI LIM FREEMAN - 17 September 2021
" Easily get the car (within 20 minutes). Easily drop off after working hour "
" Staff in Euston centre was efficient. No pushing for additional insurance when he knew I have full protection from Auto Europe. One drawback was that there was no car manual inside the car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BRISTOL, GB - Reviewed by FILIPPO - 17 September 2021
" Good company, used it now four times from BRS, excellent staff, easy processes; it gives me confidence to deal with a professional outfit, compared to many "cowboy cheap rent" out there. Shame prices went skyhigh this time. "
" Professional and friendly staff, easy process to collect and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by COLIN - 16 September 2021
" very smooth "
" friendly, convenient "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
LONDON, GB - Reviewed by CHRIS - 15 September 2021
" Feeling that the car had been cleaned thoroughly, making it stress-free. I also discovered after driving off that the tank was only half full. One call to Avis and it was settled. "
" Careful, efficient and attentive staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SYED - 14 September 2021
" I had no problem either while booking or while getting the vehicle. Avis staff was friendly and helpful and gave me three options to choose the one of my preference. "
" No problem whatsoever "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by MARK - 13 September 2021
" Got upgraded "
" We got upgraded "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GUERNSEY, GB - Reviewed by PHILLIP - 13 September 2021
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by WILLIAM - 13 September 2021
" No comment "
" Pick up took a long time as the counter staff at Europcar could not find the booking document or the fact that I had prepaid. However the staff member did get it sorted out "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NOTTINGHAM, GB - Reviewed by ANITA - 11 September 2021
" Great customer service. "
" Great service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by STEPHEN - 10 September 2021
" I always use Auto Europe whenever I need a rental car both in the UK and abroad. Very efficient level of service and insurance provision. "
" Super efficient and speedy service. Excellent vehicle in excellent condition!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by JOHN - 10 September 2021
" The car was entirely appropriate for my needs and good value. My only frustration was not being able to contact anyone in the Avis office at Leeds Bradford airport "
" I could have done with extending the rental for another day. The various numbers I found on the Avis rental document all took me to a recorded announcement saying that my call couldn't be answered and that I couldn't leave a message. I rang the numbers repeatedly over a 4 hour period. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by IAN - 10 September 2021
" Smooth and easy to book/collect/return "
" Perfect service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JAMES - 09 September 2021
" Good experience.... "
" Person that assisted me at pick-up was very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by GARETH - 09 September 2021
" quick and easy, friendly helpful staff on the desk and drop of was just as easy. highly recommended "
" great service, nice new car, plenty of fuel to get me going, staff were friendly and relaxed and did everything they could to help get me on the road. no hard sell, highly recommended "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by PETER - 09 September 2021
" Car was only 9000 miles old. I struggled with the GPS as one needed to download the manual for the car. There should have been a more comprehensive document in the car apart from a picture of the basic controls. As mentioned a simple and friendly process for booking and returning the car. For me the ability to hire a car when over the age of 75 was gratifying as many others refused me. I hired the car for 3 weeks, added 2300 miles to the clock without an issue so proves retired persons are not all a liability! "
" Quick and easy process but finding your Waterloo depot and returning to it was a mission. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by PENELOPE - 09 September 2021
" Good experience. We only can say thank you. "
" Very easy and fast. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by MICHAEL - 09 September 2021
" Best car rental I have experience in a very long time. "
" Car had a few scratches which always complicates matters but Jamie was most assiduous in noting down all additional areas of damage and all was fine upon return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MANCHESTER, GB - Reviewed by THOMAS - 08 September 2021
" I like using Auto Europe as I have always founds them to be reliable. "
" Everything went very smoothly. No issues. Friendly helpful person on reception. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by RICHARD - 08 September 2021
" All OK. Nothing else to add. "
" No problems. I have used Avis before and find their service just fine, "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JILL - 08 September 2021
" Excellent service - will definitely use again "
" Excellent service - will definitely use again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by JAMES - 08 September 2021
" Start to finish, easy and stress free! "
" Very easy and quick to deal with - clear information and the car was very clean! Easy drop off process as well (it was too easy! I was expecting more!) "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by CHRISTOPHER - 07 September 2021
" Yes "
" Excellent service very good car no hassle "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by LINDA - 06 September 2021
" A very clean car and a pleasure to drive "
" This is my second time I have used this company and will certainly use them again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by CLIFF - 05 September 2021
" Very good although more expensive this time "
" Fine "
Overall Value: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by ALLAN - 04 September 2021
" Smooth and efficient, friendly staff "
" Efficient, straightforward, trustworthy, reassuring and realistic approach to minor wear and tear "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by GREGORY - 04 September 2021
" All aspects of the hire were done with ease & no stress "
" Very helpful assistant to process our hire . No problems at all . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by RUPERT - 03 September 2021
" Car rental as it should be. "
" Excellent customer service from Sixt, and the vehicle was also in very good condition. Hassle-free collection and return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by RICHARD - 01 September 2021
" Easy to use website and after checking prices often good value. However prices did fluctuate significantly and needed repeated checks to get the best deal. "
" The only problem was that although the car was brand new it was not the make I booked (I know it is 'or similar). The car supplied had the most uncomfortable harsh ride of any car I've driven in 46 years of driving! "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by HOWARD - 29 August 2021
" Excellent experience and have been using them for a few years now. I don't really look elsewhere. "
" Excellent experience. I particularly valued the opportunity to use a branch in Manchester city centre rather than the airport as it was much more convenient for our needs. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by GODFREY - 27 August 2021
" Excellent team at BHX "
" Staff excellent. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LONDON, GB - Reviewed by OMAR - 26 August 2021
" I like the option of good pricing and the peace of mind excess protection. Most customers are honest and genuine and they just want to be comfortable that they are not going to get ripped off. "
" Local team and very good customer service. They're not looking to rip off the customer "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by RONALD - 25 August 2021
" definitely use again "
" friendly welcoming staff at rental desk. No add on sales pressure. efficient hand over and explanation of the vehicles controls. Spotless clean vehicle. Quick handover on return.. Rental was more expensive but the service and not feeling bullied into extra add on's I did'nt mind so much. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by CHERYL - 22 August 2021
" Very satisfied with the whole experience "
" Quick and efficient "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by FRANCES - 21 August 2021
" helpful service, always good service. I have been recommending Auto Europe to friends for many years "
" Very friendly service, good car, easy drop-off "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by IVAN - 21 August 2021
" Always been very satisfied "
" Very efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EAST MIDLANDS, GB - Reviewed by MICHAEL - 18 August 2021
" all round a good deal and service "
" all round a good deal and service "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MICHAEL - 18 August 2021
" None "
" Great staff service. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 6
ISLE OF MAN, GB - Reviewed by ALUN - 16 August 2021
" No complaints. "
" First class from pick up to drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by HELEN - 16 August 2021
" 10/10 "
" Lovely efficient service with polite friendly staff. Highly recommended "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by RIZWAN - 15 August 2021
" 5 star service from start to finish would definitely use again. "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GUERNSEY, GB - Reviewed by ANDREW - 14 August 2021
" Superb service and lovely car. "
" Superb service and lovely car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EAST MIDLANDS, GB - Reviewed by GLORIA - 13 August 2021
" I have used Keddy Cars on my trips to U.K .always been highly delighted both with service & cars. Many thanks I will be booking again in October. "
" As always excellent service from booking car to return. I would highly recommend. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by ROBIN - 12 August 2021
" Pick up and drop off service was excellent. A very efficient team at Inverness airport. "
" Car rental was good value. Premium Insurance from Europcar booked at the airport was a bit expensive (£91) for three days. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by JOSEPHINE - 11 August 2021
" Overall my experience was fantastic "
" Quick and easy I always get a good upto date car. It's cheap and reliable I won't use anyone else. Budget is amazing "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by KENNETH - 10 August 2021
" Booking via Autoeurope and service from European was flawless. "
" Welcoming, polite, professional, thorough and swift collection. MG in perfect order and clean. Return was similarly accommodating and caused no delay. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABERDEEN, GB - Reviewed by JOHN - 09 August 2021
" 100% stress free, car booked was available as advertised with no issues whatsoever "
" 100% Stress free experience.with no issues experienced whatsoever "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABERDEEN, GB - Reviewed by NICOLA - 05 August 2021
" Very pleased with the experience "
" The customer service at AVIS in Aberdeen was amazing. The assistant I received my keys from was very lovely and very helpful, unfortunately I didn't get his name. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by WARREN - 05 August 2021
" Only comment would be regarding the car itself, we were provided with a Kia Venga which seemed to have a dim-witted auto gear box, it was particularly confused at hills which is a problem in the isle of man. So would prefer to stipulate a manual car, or jusr not that particular model. "
" Very proffesional counter staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWQUAY, GB - Reviewed by JOHN - 03 August 2021
" One of the best experiences for renting a car. Seamless and efficient "
" Efficient and pleasant "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NOTTINGHAM, GB - Reviewed by ANTHONY - 01 August 2021
" Great service and very easy pick up and drop off. Extra points for accepting a debit card for the deposit. "
" Great service and very easy pick up and drop off. Extra points for accepting a debit card for the deposit. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by JOHN - 29 July 2021
" Always great service "
" Excellent and courteous staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GUERNSEY, GB - Reviewed by GRAHAM - 28 July 2021
" Absolutely no issues whatsoever, a seamless process "
" Friendly , efficient staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NOTTINGHAM, GB - Reviewed by BAHRAM - 27 July 2021
" Fare price "
" Great way of car rental "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by JOHN - 27 July 2021
" All good! Many thanks! "
" It was great. For a small car, it had a much higher level of equipment than I expected. Dropped one mark only because of its slight dents / scratches, otherwise: EXCELLENT! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ISLE OF MAN, GB - Reviewed by GEORGE - 26 July 2021
" Satisfactory "
" Swift resolution of issue when original vehicle had non-functioning Air Conditioning - swap to another car with functioning AC. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by ALAN - 25 July 2021
" I have used Autoeurope on many occasions and have always found them to be good value, with a good cancellation / amendment policy. "
" The vehicle return process was not very clear and there was no Avis rep to check the vehicle over with me present. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 9
LONDON, GB - Reviewed by STEPHEN - 23 July 2021
" It would have be nice to have slightly wider parking bays when returning the car. "
" I'd just like to say how pleasant it was dealing with Jonathan at your London St. Pancras branch. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by SAEID - 22 July 2021
" Ditto. "
" Easy to pick up, excellent, friendly staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by JAGAN - 19 July 2021
" Excellent service. Good car. Easy drop off procedures. Would highly recommend at Inverness Airport. "
" Excellent Counter staff member. Processed us very quickly. We were upgraded to an excellent new Car, Seat 4x4 which was an absolute pleasure to drive. The drop off procedure was clear and very easy to use. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LONDON, GB - Reviewed by DOREEN - 19 July 2021
" Excellent service. The staff made the positive difference. For improvement: zero access fee was not included in my booking so I had to purchase that from Budget. Would have been helpful to know upfront how much that would cost in addition to rental. "
" Very impressed with the professionalism and friendliness of counter and car servicing staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
EXETER, GB - Reviewed by CHRIS - 15 July 2021
" Overall we were both pleased with the service provided. "
" Car chosen not available, was offered other make but was not over convinced with that car. Would like to have been advised by email in advance a couple of days before what cars were available, so I would have been able to choose an alternative vehicle. Was also pleased on the day it was not raining as there was quite a walk to the car park and across a road with cases. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by DAVID - 15 July 2021
" As it should be. "
" Shame the pick-up / drop-off office is not open at 8:30am. I am not keen on having to leave the keys in box provided, - without speaking to anyone. The Hyundai I10 is better than the Fiat 500 I have just collected from Hertz at LGW. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by STEPHEN - 15 July 2021
" All good. "
" Very good experience all round. Vehicle delivered to ferry port on time. Clean car, pleasant staff. Only negative was trying to call office when car was returned to ferry port - nobody answered the phone and needed to call repeatedly. A minor issue and very satisfied all round. Would use again. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 9
INVERNESS, GB - Reviewed by JEANETTE - 14 July 2021
" Booked in advance and charges were fair for vehicle upgrade received. "
" Efficient counter staff but no-one available for demonstration of car functionality and a tyre sensor warning light came on at start up and throughout the week's hire. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ISLE OF MAN, GB - Reviewed by JOHN - 12 July 2021
" Very efficient. "
" No problems.Desk just after baggage collection. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PORTSMOUTH, GB - Reviewed by CLARE - 11 July 2021
" My car was ready upon collection and in very good condition. A nice little fiat 500 which was ideal for the winding Cornish roads. "
" Was the cheapest on line was quoted almost £500 by other suppliers. I was very satisfied with the service and vehicle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JANET - 09 July 2021
" It was great to have a new car and an SUV. I did a lot of driving around Cardiff and up and down the M4 and it was a joy. It was a very stressful trip for me as my Mum had just died in Wales and the experience with Keddy was great "
" New car and a nice upgrade. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by KEITH - 09 July 2021
" A cost effective option, very satisfied with the whole process "
" Overall a good experience, could do without the constant attempt at "upselling " at pick up though "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DAVID - 06 July 2021
" Excellent "
" Faultless "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ORAZIO - 04 July 2021
" Quick service, nice car. "
" Everything was ok "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
INVERNESS, GB - Reviewed by STEPHEN - 03 July 2021
" Great service, easy pickup and drop off, great car for our needs. "
" Excellent service, easy pickup with brand new car provided easy drop off what more can I say "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DONNA - 02 July 2021
" Friendly staff. Lovely car. Smooth experience. "
" Friendly staff. Lovely car. Smooth experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by ANDREAS - 01 July 2021
" Good experience, quick and uncomplicated "
" All good, quick and uncomplicated, good value for money "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by RICHARD - 30 June 2021
" Great car, great service, great value, no complaints...thanks AVIS! "
" Great car, great service, great value, no complaints...thanks AVIS! "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by IAN - 30 June 2021
" was attracted by the price- no complaints. "
" No problems at all, received brand new car- i did notice there was no spare wheel, i mentioned it when i returned the car and was told that since had roadside assistance thee was no need for a spare. I'm still awaiting email confirmation that the car was returned with no damage "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PENZANCE, GB - Reviewed by LEVENTE - 30 June 2021
" Very satisfied with the service either on collection and return. "
" Prompt and very good service despite the circumstances around the covid pandemic. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by GEOFF - 28 June 2021
" Good service "
" Car nice ,service good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by CHARLYNNE - 27 June 2021
" Friendly n helpful staff "
" Friendly, easy to deal with "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by CARLY - 25 June 2021
" Fast quick and organised "
" Right outside airport doors efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by NOEL - 23 June 2021
" Excellent service, very professional very happy "
" Very happy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWCASTLE, GB - Reviewed by BRIAN - 23 June 2021
" very good "
" the car was clean but had a few marks and scratches but they were pointed out "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LONDON, GB - Reviewed by MARTIN - 22 June 2021
" Excellent rental "
" Excellent rental "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by CHRIS - 21 June 2021
" Auto Europe always make renting a car as trouble free as possible. "
" No hassles, no hard-sells and no problems. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by GIUSEPPE - 16 June 2021
" Good "
" Good "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWQUAY, GB - Reviewed by HAZEL - 15 June 2021
" great car at a great price "
" excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by EDWARD - 15 June 2021
" Overall a good experience with excellent return. Javier was cheerful and very efficient. "
" The pick up point was off airport with no information where to wait for the pick up vehicle. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DOVER, GB - Reviewed by RAYMOND - 15 June 2021
" good price and service "
" I reserved a fiat Tipo or similar and was given a mini cooper, was told this car was in the compact range, i would say this vehicle is a small car not similar to a fiat tipo. everything else was fine, "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWQUAY, GB - Reviewed by NICOLA - 14 June 2021
" Very good. Would use again. "
" Car was a significant upgrade and lovely to drive. Return quick and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SWINDON, GB - Reviewed by ABU - 14 June 2021
" Hassle free and quick service "
" Great price "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by GAVIN - 14 June 2021
" Very smooth "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by AGNIESZKA - 13 June 2021
" Got an upgrade to a much better car for free "
" Very pleased. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by GRAHAM - 12 June 2021
" Fair company to hire from "
" Fairly easy to hire and staff friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JERSEY, GB - Reviewed by ANTHONY - 11 June 2021
" All good "
" All good but would have liked someone to actually be present at drop off. It was the middle of the afternoon not midnight! "
Overall Value: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
DERBY, GB - Reviewed by JUDITH - 10 June 2021
" Lud makes it all so easy. Always smiling and can't do enough to help. She always looks so smart and really knows her stuff. "
" Excellent customer service in particular Lud. She's a great asset to your company. Very professional and knowledgeable. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by RASHTA - 09 June 2021
" I secured an online vehicle,...took the correct documents, I had a variety of vehicles available in the category of my choice on that day. Then i was good to go "
" Simple, efficient and straight forward no fussing no hassle,.. polite friendly helpful staff,..would recommend . 10/10 overall service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWCASTLE, GB - Reviewed by ANNE - 07 June 2021
" Easy to compare prices and find the right car/provider. Good communication - email with voucher and details plus a very handy reminder email a couple of days before I'd booked the hire car. "
" Great location, good range of vehicles and a very competitive price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by MARY - 06 June 2021
" Professional and friendly service "
" Very efficient friendly staff both for when I collected and returned the car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by CARL - 06 June 2021
" All went well and smoothly. Just wish car rental prices weren't currently astronomical (especially in the USA-- thanks Covid and the downsizing of rental fleets). Hope it will improve soon. "
" Alamo by Ent is one of the big/good rental chains. You can always use them with confidence as you know you can expect good products and service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by CHRIS - 05 June 2021
" Fine, as always "
" Fine, as always "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by KEITH - 04 June 2021
" Excellent rental "
" Excellent rental "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by GRAHAM - 01 June 2021
" Good overall experience with staff and car "
" Nice to have drop off out of hours "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CARDIFF, GB - Reviewed by PAUL - 01 June 2021
" Clean car. Equivalent to what I booked online. "
" Very smooth pick up and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by LESLEY - 01 June 2021
" The staff were pleasant and offered insurance etc but without being pushy, I didn't wait long (but I was the only customer at Gatwick!) the drop off went smoothly. All was well. "
" My car was upgraded free of charge and without my having to ask and I had a brand new, super Kia Sportage, as opposed to a Ford Focus. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by CHARLES - 29 May 2021
" Auto Europe said my booking was for a SUV but Budget said the class booked did not confirm an SUV. They upgraded me to a SUV without extra charge "
" Was generally good "
Overall Value: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 8
SOUTHAMPTON, GB - Reviewed by GRAHAM - 25 May 2021
" Easy booking process "
" Deposit took few days to refund but that maybe because of weekend "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by PATRICIA - 11 May 2021
" The only thing that would have been good to know is that the office wasn't open when I dropped the car off. I had to run around finding out what I had to do with the key. "
" Mihai, the service consultant was very pleasant and the pickup process was very smooth. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ADRIAN - 09 May 2021
" smooth experience from start to finish "
" very pleasant lady on the desk who explained everything perfectly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by IAN - 07 May 2021
" Whole experience was straightforward and very very good. I will definitely be using auto Europe again. Special mention in particular to Bethany who help me with a couple of queries. "
" Whole process from start to finish was stressfree. This was a welcome relief, as I was going home to attend a funeral I'm not having to worry about anything to do with my higher car, gave me great peace of mind. Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JUAN MANUEL - 07 May 2021
" As always autoerope didn't dissapoint "
" The staff was very kind, 5 stars "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SARA - 06 May 2021
" I have nothing negative to add. "
" The whole experience was very positive, especially at pick up from King's Cross station, where the woman was very helpful and friendly. The only thing to improve would be to provide clearer directions to reach the car park, as it not easy to find. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JOAO - 06 May 2021
" Great user experience "
" Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by PIETRO - 03 May 2021
" Overall very good service and an easy collection and drop off procedure. "
" Very smooth experience and great value "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by LEAH - 29 April 2021
" Very easy and straightforward booking system "
" Friendly and helpful staff. Pick up and drop off were both very smooth, quick and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by RUPERT - 25 April 2021
" A good company to rent from, and no unwelcome surprises. "
" Easy and hassle-free collection and return, but rental office poorly signposted. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LONDON, GB - Reviewed by PHILLIP - 22 April 2021
" Efficiency at its best "
" Mr Carpenter at the SIXT St Pancras desk was so friendly, efficient and helpful that I am in his debt. His one small act of kindness enabled my family to navigate a tricky time in our lives effortlessly. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by PREBEN - 20 April 2021
" Easy booking (as always) "
" All in all just perfect. Shuttle pick up at airport was speedy, and the same after return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LONDON, GB - Reviewed by NIKOLAOS - 16 April 2021
" Excellent with everything "
" Very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by STEPHEN - 15 April 2021
" Very good service "
" Perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by RUPERT - 09 April 2021
" Auto Europe is my car rental broker of choice. "
" Excellent car hire company. Brand new vehicle and very professional staff at St Pancras International rental office. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by RICHARD - 22 March 2021
" Very efficient "
" Very friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by STEPHEN - 08 March 2021
" Thank you "
" Many thanks to the staff at Europcar for the last few months. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by STEPHEN - 04 March 2021
" Thank you AutoEurope "
" Thanks Europcar for all your help "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MALCOLM - 02 March 2021
" All very good. Counter staff and bus drivers greT "
" Budget were great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by STEPHEN - 18 February 2021
" Thanks. "
" Excellent as always. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by STEPHEN - 03 February 2021
" Thanks AutoEurope for the best deals. "
" Thanks Keddy - Europcar. Good service as always. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by NICHOLAS - 01 February 2021
" Excellent service - very convenient - very helpful staff "
" Excellent service in a safe environment "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SIMON - 24 January 2021
" As always, very efficient and professional. Thank you "
" As always, very efficient and professional. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by ROY - 20 January 2021
" Good "
" Luke was very flexible "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by STEPHEN - 15 January 2021
" Very goy "
" Thank you Europcar, great service as always. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DAVID - 06 January 2021
" Very satisfied "
" Very smooth and helpful pickup "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by GERALD - 19 December 2020
" Only gripe was some previous renter of the vehicle had smoked and there was a smell in the vehicle "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABERDEEN, GB - Reviewed by KAREN - 14 December 2020
" Third time I have rented from this site in six months. Happy with service. "
" Staff efficient and friendly. Only negative comment Driver's footwell and centre console not clean when car picked up and there were also muddy marks in the boot. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LONDON, GB - Reviewed by STEPHEN - 08 December 2020
" Thank you Keddy and AutoEurope "
" Very good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by IAN - 01 December 2020
" Easy to book via comparison site "
" Easy and effective. Some push on insurance as expected. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by PAUL - 30 November 2020
" Efficient as usual , with just the issue stated above "
" Only issue was strong smoke smell in the car when I picked it up "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LONDON, GB - Reviewed by SONJA - 29 November 2020
" All good. "
" All good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by DUAINE - 25 November 2020
" Good all round experience easy to book and collect. Will use it again in future. "
" Great experience easy to use and my rental car was a nissan juke. It did the did the job and the mrs was pleased. Winner "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CARMARTHEN, GB - Reviewed by WILLIAM - 24 November 2020
" easy booking and always good value. "
" As always great service and fast. Cars top notch. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by STEPHEN - 23 November 2020
" Good service and prices "
" Many thanks to Lucy for the care and attention I received. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by JOHN - 21 November 2020
" good "
" friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by CHRISTOPHER - 18 November 2020
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TAMWORTH, GB - Reviewed by LAURA - 16 November 2020
" Perfect "
" Quick and simple. Great service and fab car. Couldn't be easier. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MICHAEL - 16 November 2020
" Very pleased with the service, especially when we had to cancel the first agreement due to covid restrictions. The only down side is that we had to return the car early again, (2nd time), due to covid restrictions and werent able to get part of our money back. "
" Very pleased with the service, and the car. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by PAUL - 16 November 2020
" Efficient as usual no complaints or issues "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by PHIL - 08 November 2020
" AutoEurope is a good deal finder. "
" The car accommodated our needs. It was low spec. You get what you pay for. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LUTON, GB - Reviewed by JONATHAN ANTHONY - 08 November 2020
" Great staff, nice car "
" Excellent in all respects "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SIMON - 08 November 2020
" As always, very happy with the offering and service "
" Consistent good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MICHAEL - 08 November 2020
" Very good overall "
" Very content overall. Only let themselves down as the front passenger seat upholstery and area around gear shift being filthy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
SOUTHAMPTON, GB - Reviewed by KEITH - 07 November 2020
" All good "
" All good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MELVYN - 03 November 2020
" ONLY DID 76 MILES BUT FAULTLESS "
" GREAT STAFF AND NEW CARS CAN'T FAULT THE SERVICE. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by DOMINIC - 03 November 2020
" Website was a bit confusing but worked well enough "
" Could have had more staff at collection point. Car was great and we were a bit sad to drop it off after a great holiday with it. "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by DEREK - 02 November 2020
" Will definately use them again "
" Treated very well by desk staff, very polite and alert at all times special mention for Dragos who was very helpful and polite "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWQUAY, GB - Reviewed by JONATHAN - 02 November 2020
" The staff at newquay airport went above board to help me upgrade to a slightly more comfortable car for my family and I. They even came in early to clean the car so we could get away early. Awsome service. "
" The staff at newquay airport went above board to help me upgrade to a slightly more comfortable car for my family and I. They even came in early to clean the car so we could get away early. Awsome service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FINCHLEY, GB - Reviewed by DUNCAN - 02 November 2020
" Thank you "
" Staff were friendly and Covid aware. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
LUTON, GB - Reviewed by PATRICIA - 02 November 2020
" Using car hire facilities in COVID is certainly less stressed than in "normal" circumstances. "
" It was a bit of a surprise to be asked for proof of address, as this was not on the booking form. Luckily my bank sends me electronic versions of communication, and Budget accepted an electronic letter as proof. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
YORK, GB - Reviewed by STEPHEN - 31 October 2020
" Easy and fast. "
" Lovely fella who booked the car out for us. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by SAMANTHA - 30 October 2020
" Quick and easy plus you dont need a credit card, I always use europcar everytime "
" Quick n easy, plus dont need a credit card! Always I use Europcar everytime. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABERDEEN, GB - Reviewed by NICK - 22 October 2020
" excellent service all round "
" excellent service all round "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by CLARE - 21 October 2020
" Great car, great service! "
" The lady on the desk when I collected the vehicle couldn't be more helpful. The service was excellent! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by RON - 21 October 2020
" Superb - will certainly be using Keddy again in the future. "
" Superb service at Almeria airport - the customer service was outstanding and the "can do" attitude was very much appreciated. If only all car pick ups could be like that. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by HELEN - 20 October 2020
" Efficient. Organised. Pleasant. Easy "
" Efficient. Organised. Possibly easier contact with branch could help and customer services available on sunday "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DOROTHY - 19 October 2020
" See above "
" Friendly staff, clean vehicle, hassle free experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by SUSAN - 17 October 2020
" We only had the car for one day but it was a lovely car very easy to drive "
" It was very easy to pick up and drop off the car, we arrived back at 04.00am and left the keys in a drop box and called the shuttle bus which arrived within 5 mins "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by CHRIS - 15 October 2020
" Clean shuttle bus, check in centre and very well cleaned and prepped cars. Staff were polite and efficient - very pleasant experience. "
" Pick up was efficient process, as was drop off - which was only a key-drop that seems to have worked on the "no news is good news" basis. It would have been nice to receive a confirmation email that the car was returned in good order. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ASHFORD, GB - Reviewed by GRAHAM - 15 October 2020
" Friendly staff "
" Easy pick up, no proper damage inspection sheet "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by ALEKSA - 14 October 2020
" super easy, auroeurope is a site that I always use as they always give the best value. "
" great company, ive used it multiple times. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by YORK - 14 October 2020
" Quite a pleasant experience "
" Very helpful counter staff in trying to figure our questions. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
LUTON, GB - Reviewed by LORNA - 12 October 2020
" Easy to deal with and was given a lovely car to drive. "
" Really pleased with the car. Been a pleasure to drive and it was only an economy car yet brand new and beautifully clean. A lot of paperwork still required for ID verification which took a while to deal with plus the DVLA codes but not within budgets control and I couldn't get the codes myself. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by KEITH - 12 October 2020
" Good value service "
" N/A "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LONDON, GB - Reviewed by RORY - 09 October 2020
" Excellent service and car. Thankyou "
" Really good service from arrival to return delivery. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEICESTER, GB - Reviewed by TOM - 09 October 2020
" It's simple to book and the prices are lower than list price from the end supplier. It's possible you could get similar deals by shopping around and haggling with direct suppliers but why bother when this service achieves the same saving much more quickly and easily. I would also recommend becoming a member as I have made further savings this way. "
" Great team in the Leicester city office. Given the challenges caused by the pandemic, they have always been able to provide cars in working order or promptly resolve any issues such as prompt replacement and upgraded vehicles "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWCASTLE, GB - Reviewed by JIM - 08 October 2020
" Very good "
" Excellent service all round will definitely use again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GUILDFORD, GB - Reviewed by JOHN - 08 October 2020
" Usual efficient and easy online booking "
" Helpful & accomodating staff at Guildford office of Enterprise. Good vehicle, well equipped, clean, low mileage. Pick up & drop off handled well with attention to Covid-secure procedures. V good experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by NIGEL - 08 October 2020
" Good "
" All really good and free upgrade. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by PAUL - 07 October 2020
" The operative at the desk, Amelia, was a credit to the company. Very professional, helpful, friendly and informative. The price was the most competitive for the car we wanted. We were upgraded at no extra cost. All good. Would use again "
" I din't know Keddy was part of Europcar and there was no Keddy signage at Inverness airport and we were misdirected on two occasions. Apart from that, it was all good. The operative at the desk, Amelia, was a credit to the company. Very professional, helpful, friendly and informative. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
GLASGOW, GB - Reviewed by HANNAH - 07 October 2020
" Reasonably priced, cheaper than using Europcar direct. Havent had to make a claim so cannot comment on this service. "
" Overall the experience was good and I would use again. The car, unfortunately, wasn't clean on pick up to the extent that I could not see out of the wing mirrors. We did return to the counter to ask for some cleaning wash however, the counter had been closed and the member of staff had left. We had to resort in a tissue and our own bottle of water. The counter staff did try to push the no excess and puncture add on's even when I explained I had full cover with yourselves. Overall the experience was good and I would use them again, the car was clean inside, pick up was fairly quick, drop off was excellent, and it was reasonably priced. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LONDON, GB - Reviewed by TIM - 07 October 2020
" Pretty straight forward and good value "
" Fine "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by JOHN - 06 October 2020
" Was given an upgrade on arrival very pleased with the car. "
" Very friendly, customer service was excellent "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JOHN - 06 October 2020
" Easy booking, easy collection "
" Great as always very helpful staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by HOWARD - 05 October 2020
" Inverness Airport is a small facility, easy to get round and find the car hire desks. Drop off was a case of posting the keys with a confirmation via email within an hour that the car had been returned in good condition "
" Zac was very helpful at the counter and his colleague in the car park dealt speedily with our concerns re some minor marks on the car bodywork "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ORPINGTON, GB - Reviewed by DAVID - 04 October 2020
" ist class "
" nice car and good efficient service. will use again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by ALAN - 04 October 2020
" Easy to book with and fast service "
" Car clean and in good condition. Enterprise efficient "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 8
BRISTOL, GB - Reviewed by DANNY - 04 October 2020
" More than happy to recommend to anyone looking for a smooth & hassle free rental experience "
" Very happy with the Alamo by Enterprise car rental experience especially during these difficult times & will definitely use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LONDON, GB - Reviewed by STEVE - 03 October 2020
" I have been using auto europe for years, and never rent from anywhere else. They provide a comprehensive service allowing you to compare and then choose between all the major providers operating from your desired location. The website is great and the process of booking fast and easy to follow. The added bonus is the great rates they offer on third party excess cover, which I always take out. The proof of these policies is when you have to claim on them, and unfortunately I had to do just that earlier in the year, I received my excess payment back with minimum fuss. So, no problems recommending auto europe and also their excess cover, which is way cheaper that that offered by the rental companies themselves. "
" Keddy is part of europcar, and as far as I could tell, there is no difference in the service you receive. I have used europcar before and the experience was good, Keddy is no different, using the same office and staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JOHN - 02 October 2020
" Generally satisfied. "
" Inside of windscreen not clean. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LONDON, GB - Reviewed by JESSICA - 02 October 2020
" Great experience "
" I have to hire cars regularly and Enterprise are the best "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LANCING, GB - Reviewed by ROY - 01 October 2020
" Very pleased. "
" I would definatly use this company again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by ALEKSA - 01 October 2020
" very smooth experience. would recommend. very straight forward and no pain "
" good company and good employees "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by ANTHONY - 01 October 2020
" Both vehicles were extremely low mileage and spotlessly clean both inside and out. A pleasure to drive. "
" This is the second occasion I have used Enterprise Vehicle Rental and on both occasions the service has been exemplary. I will not hesitate to use them again. Thank you Anthony E Jordan. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by NEIL - 30 September 2020
" I found it reassuring to have Auto Europe check the options for me and bring the numbers onto one page--a great time saving! Alamo were completely brilliant! "
" This was a very good experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by GIUSEPPE - 30 September 2020
" Good and easy process "
" Arron has been friendly and professional! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by ADAM - 30 September 2020
" Fantastic "
" Fantastic "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
YORK, GB - Reviewed by JASON - 29 September 2020
" Great prices with excellent insurance options. Always hassle free. "
" Lovely friendly staff, efficient service.. lovely new car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by CHRISTOPHER - 27 September 2020
" Excellent "
" Excellent experience "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EAST MIDLANDS, GB - Reviewed by LINDA - 25 September 2020
" Already done this "
" Everything went well very pleased not used to dropping keys in a box but due to the current situation I understand completely. I believe I also took good care of the car. This is the first contact I have had since returning the car. I can only assume that all was good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by RICHARD - 25 September 2020
" I always use Auto Europe, largely because of my experience of working with your telephone contact centre when something has gone wrong. "
" Quick and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by CATHERINE - 24 September 2020
" Great "
" Easy and hassle free "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by JENNIFER - 24 September 2020
" experience was good "
" Good service no queue, car scratched but OK, Easy operation on return "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JENNIFER - 24 September 2020
" I always use auto Europe as it seems to be the cheapest option with the most choices "
" Easy collection but I got a bit lost taking the car back. Found the correct entrance on second attempt "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SAMUEL - 23 September 2020
" Good. "
" Very efficient - good communication. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by FUNSHO - 23 September 2020
" Very pleasant experience. "
" Very good customer care representative at Europa/Keddy desk. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by GERALD - 22 September 2020
" Excellent "
" Great experience, thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by CHARLES - 21 September 2020
" All good from start to finish. Car supplied Skoda Octavia was very good. "
" Lynne was very helpful throughout. Would like a confirmation email to confirm deposit returned to my Card though. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWCASTLE, GB - Reviewed by SIMON - 21 September 2020
" tip top - very professional staff and service "
" friendly and efficient staff - took 10 minutes to get everything completed and on the road - car was as specified and with appropriate fuel economy for its class "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by STEPHEN - 21 September 2020
" Good value "
" Connected with Enterprise - couldn't be better!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABERDEEN, GB - Reviewed by DAVID - 20 September 2020
" terrific "
" Very efficient friendly staff pleasure to use your service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ANGUS - 20 September 2020
" Had excellent overall service from Europcar. "
" Had excellent overall service from Europcar. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by JULIE - 19 September 2020
" The only problem was that it said the car was half full of petrol but it was only just over a quarter full so that is how i returned the car but other then that my experience was very good "
" My car was in great condition + ran like a dream for a small car just perfect size for the island + parking in Douglas "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SIMON - 19 September 2020
" Auto Europe always deliver as they say they will "
" Another happy experience with Alamo- thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by PETER - 18 September 2020
" Not much to say really as everything was as one would hope it would be. An example to other car hire companies. "
" Although the staff had to make a special journey to man the desk for just one flight, they were extremely friendly and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MICHAEL - 18 September 2020
" Professional "
" Very good. The one problem is the car satnav had not been updated and was showing incorrect speed limits. Speed limits on London roads, in particular, are regularly changed. Therefore up-to-date and accurate info is essential. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by STEVEN - 18 September 2020
" very smooth and easy process. "
" very smooth and easy process. staff helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by LYNNE - 18 September 2020
" The car l got was great apart from one little issue where in the inside of the passenger side windscreen there was a 8inch mark of where a sticker or something had been , thankfully didn't get in my way too much while driving! from that it was a really nice car to drive! "
" The Europcar staff were professional, friendly and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ISLE OF MAN, GB - Reviewed by MARY - 17 September 2020
" Good but would have liked to find cheap automatic to hire rather than having to hire manual. "
" Very good. Could have done with basic IOM map in the car and details of speed limit or lack of. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MICHAELA - 16 September 2020
" Easy to book and no issues. "
" Helpful staff, easy pick up and drop off with shuttle to pickup regular. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LONDON, GB - Reviewed by MARTIN - 16 September 2020
" Long and slow queue to get the vehicle with only 1 person attending. Otherwise great "
" Long and slow queue to get the vehicle with only 1 person attending. Otherwise great "
Overall Value: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by GRAHAM - 15 September 2020
" Booking out was efficient. Not many about due to airport very quiet due to Covid 19 "
" Was ok, bit dirty outside but clean inside "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
YORK, GB - Reviewed by STEPHEN - 15 September 2020
" Efficient...that's the key "
" Quick, friendly, efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SEBASTIAN - 15 September 2020
" Very competitive prices, even with refundable excess option (for ease of mind). "
" Got a bigger car, brand new. Just a bit of waiting at the station. Really can't complain about the service provided. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ALEXANDER - 14 September 2020
" Excellent value and helpful staff. Have got more cars booked already. "
" Quick service. Will use them again and again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by IAN - 14 September 2020
" All good easy to do and great price. "
" Great experience at Luton pick up and drop off. Car has a few scratches before I got it but was a great experience all the same. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GLASGOW, GB - Reviewed by PETER - 14 September 2020
" Great service "
" Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by DANIEL - 13 September 2020
" Overall a good experience "
" We had to wait nearly an hour to collect the car, they were very very busy. Staff trying their best, but just understaffed. "
Overall Value: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LONDON, GB - Reviewed by PATRICK - 12 September 2020
" Would definitely use the service again "
" All great and went very smoothly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PENZANCE, GB - Reviewed by JOHN - 11 September 2020
" We have booked over 40 cars through Auto Europe over the last 12 years. Mostly in France, Spain and Portugal. This was our first booking in the U.K. "
" They were extremely accommodating, as the first car had a puncture before we picked it up, so had to wait an hour for another car. But we went shopping and they picked us up. Also allowed us to drop car at airport when originally we wee going to bring car back to pickup location. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by DAVID - 11 September 2020
" Great service, very professional "
" As always, great service, well kept cars. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SAMUEL - 10 September 2020
" No problems. "
" Very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by SLAWOMIR - 10 September 2020
" All good ,car nice . "
" All good ,car nice . "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
YORK, GB - Reviewed by STEPHEN - 10 September 2020
" Excellent in every respect. Very good rental cars and polite friendly and efficient staff with very short waiting times. I would recommend both companies to my friends. "
" This is one of several Times I've hired a car from Europcar through Auto Europe. I've always had an excellent vehicle and excellent service from Europcar and from Auto Europe. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by PAUL - 09 September 2020
" Easy to book at highly competitive prices. I always use Auto Europe for car rentals "
" Very efficient friendly service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by MICHAEL - 09 September 2020
" riendly efficient service "
" Friendly efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LUTON, GB - Reviewed by MALIKA - 08 September 2020
" I often use Autoeurope to find affordable rentals. I'm happy with the cost and cars I get. "
" My pick up was seamless and fast. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LONDON, GB - Reviewed by JON - 08 September 2020
" Seamless and good value "
" Seamless and good value "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by ANDREW - 07 September 2020
" Efficient service received. "
" A very positive experience "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by FAZLUL - 07 September 2020
" Very good "
" Very helpful and friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by TIMOTHY - 06 September 2020
" Very happy with our car rental from Enterprise. "
" The Enterprise staff were very helpful when we delayed because one of our party had to attend a hospital and we were late returning our car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by VICKY ANNE - 06 September 2020
" Loved it "
" Friendly service. Great car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by ALAN - 02 September 2020
" 10/10 "
" all good everything went well and staff helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by JULIA - 02 September 2020
" All great "
" All round brilliant service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by SOPHIE - 01 September 2020
" Easy to find car rental with great prices. Good support through rental and quick and easy service. Have used a few times now around the world and will continue to do so "
" Very good, quick & easy pick up and drop off with good support. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
EDINBURGH, GB - Reviewed by PETER - 31 August 2020
" Very satisfied "
" Great experience and loved our Ford Focus, very clean and tidy with plenty of room "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
YORK, GB - Reviewed by PAOLO - 31 August 2020
" all went very well "
" smooth and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWCASTLE, GB - Reviewed by STEPHEN - 31 August 2020
" Very efficient & helpful "
" Have used same branch at Newcastle station a number of times & always found them to be incredibly helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by GRAHAM - 31 August 2020
" Overall the avis experience was good abs the booking with autoeurpe too "
" One comment i would make is the last two vehicle hire the vehicles never had a full tank of fuel making it very difficult if not impossible to return car with same tank if petrol "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BIRMINGHAM, GB - Reviewed by WINSTON - 29 August 2020
" Ease of booking and range of choice very good. "
" Pick up a bit slow but understandable under the circumstances. Staff friendly and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by CHARLES - 27 August 2020
" Always get a good rate from Auto Europe. "
" Very easy check in and return. Representative very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by JAMES - 27 August 2020
" Excellent service "
" Quick and easy pick up and return "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CROYDON, GB - Reviewed by ALEXANDROS - 27 August 2020
" Cat i had booked was a fiat 1000 instead I was given and fiat 500 "
" Europcar was not aware i had bought insurance and i almost ended up buying/paying for the same product twice "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by RAYMOND - 24 August 2020
" Good prices - usually. "
" Opening hours and quite limited but this is due to the pandemic. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BRISTOL, GB - Reviewed by ANOUSKA - 23 August 2020
" So easy from start to finish.Will definitely use again. "
" It was made so much easier for me that the car was taken to near the terminal on arrival to save time. Helped me alot as I had 3 children with me. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10