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UNITED KINGDOM
CAR HIRE REVIEWS
Car hire reviews in the United Kingdom
Comprising England, Scotland, Wales and Northern Ireland, the United Kingdom is several top destinations rolled into one. Popular for its diverse scenery and rich cultural heritage, it's a land of ancient castles, lavish palaces and well-preserved country estates, not to mention some of the world's most famous museums and art galleries. One of the great pleasures of a UK car hire is the chance to travel around quickly and easily on its excellent network of roads and motorways. Many people base themselves in London and embark on a series of day-trips to some of England's must-see attractions, including Windor Castle (just 22 miles west of the city), Stonehenge (90 miles south-west) and Bath (97 miles west), along with the famous university towns of Oxford (55 miles north-west) and Cambridge (62 miles north). In the extreme north of the UK, a city-hopping tour of Scotland normally begins in Edinburgh (don't miss the castle!) followed by a visit to Glasgow (46 miles west). Driving up to the Highlands in the hope of seeing the legendary Loch Ness monster is one of the most exhilarating road-trips in the United Kingdom. Lesser-known but equally delightful is Wales, notable for its cosmopolitan capital, Cardiff, and its breathtaking land and seascapes. The most popular Welsh road-trips include a visit to Snowdonia National Park, Anglesey and the beautiful Brecon Beacons bordered by the Black Mountains. Last but not least, Northern Ireland is a country currently experiencing a tourism boom after many years in the political wilderness. The capital, Belfast, has many first-class sights, including the large tourist complex built around the port area from whence the Titanic departed on her ill-fated maiden voyage. Don't miss the mysterious Giant's Causeway, a large gathering of natural polygonal-shaped stones created by a volcanic eruption 60 million years ago, nor the Glens of Antrim on Northern Ireland's magnificent north coast.
Founded in 1954, Auto Europe is a strong leader of the international car hire industry, offering its millions of customers over 24,000 convenient pick-up points in more than 180 destinations worldwide, including the UK and other key locations in western Europe. We work with all the world’s top global, national and local suppliers to offer the widest range of vehicles at the cheapest prices, always with the highest quality of service. Start planning your sightseeing itinerary with Auto Europe online today and tour the United Kingdom's best places in style and comfort. Before confirming your reservation, why not take a look at the comments in our United Kingdom car hire reviews section below for some extra peace of mind.
AUTO EUROPE UNITED KINGDOM Car Rental Reviews
Average Rating for Auto Europe :
GLASGOW, GB - Reviewed by CATHRYN - 19 October 2021
" Substantila savings "
" Easy and quick pick up from Glasgow airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SEBASTIAN - 18 October 2021
" Generally good experience and cheap "refundable excess" option make very valuable. "
" Very smooth. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWCASTLE, GB - Reviewed by WALTER - 17 October 2021
" Really helpful & friendly. "
" Staff at the pick up. & drop off were excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by PETER - 14 October 2021
" It was quick and easy. The staff was very helpful. "
" it was a pleasant smooth experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ANTHONY - 13 October 2021
" very easy to use. "
" Great service. Nice and easy. No fuss car hire. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWCASTLE, GB - Reviewed by SARAH - 10 October 2021
" It was easy and,problem-free "
" Only comment is that the car I was allocated had obviously had people smoking heavily in it on its previous hire and it stank! It was an upgrade, however, which I did appreciate. Just a shame the valeters couldn't use any Febreze or something like that on the upholstery. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MICHAEL - 09 October 2021
" A very good experience after some very variable experience at Stanstead. Collection really quick and efficient. "
" A very good experience after some very variable experience at Stanstead. Collection really quick and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by LORRAINE - 09 October 2021
" Easy collection and drop off, professional and helpful staff. "
" I was incredibly stressed travelling urgently due to bereavement, everyone was extremely helpful especially the desk team at Glasgow Airport pickup point. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by JONATHAN - 07 October 2021
" Good experience overall "
" Very competent "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EXETER, GB - Reviewed by MICHAEL - 07 October 2021
" Pleasant, quick and efficient process. "
" Pleasant, quick and efficient process. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MANCHESTER, GB - Reviewed by JOHN - 06 October 2021
" A very positive experience. Helpful staff, clean, new cars and rapid return of deposit. Overall excellent. "
" The 2 female reception staff were extremely welcoming, helpful and efficient. They provided a very fast service and provided all the necessary information in a clear to understand way. No high pressure selling, just good old fashioned outstanding customer service. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by CHRISTOPHER - 05 October 2021
" Does what it says on the tin "
" Just perfect flight arrival changed stayed open after 18.00 to serve us "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by CAROL - 05 October 2021
" Overall happy with my experience "
" Had to wait for car to be ready 30 mins which I assume is down to lack of cars with Covid. Although I understand this, when a car is booked for a certain time to collect, would be good to collect and get on with my journey. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DOROTHY - 04 October 2021
" Ease of booking, amending any bookings, staff always helpful and polite. "
" Really happy with the service both before and after renting. Staff very helpful and friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
WATFORD, GB - Reviewed by WARREN - 04 October 2021
" Offered extra cover but did not push the issue. All explained ok and went well. "
" Good experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by DEREK - 04 October 2021
" 1st class "
" Extremely pleased with the service. The car was brand new and the process of collection and delivery was slick and professional. I will definitely be using Auto-Europe again in the near future and would definitely recommend others to do also. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DAVID - 03 October 2021
" All good "
" It would have been great if they sent a close out receipt as I did a night drop but aside from that, all was great "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
LONDON, GB - Reviewed by MARK - 02 October 2021
" Excellent "
" Very helpful given the issues with fuel "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by STEPHEN - 02 October 2021
" The auto Europe experience is better than dealing direct with the car hire companies. To my mind Avis is one of the best suppliers whilst the rest are mostly only interested in selling you add ons.Time for a revolution in customer service especially with the big hike in rental prices. "
" The agent was more concerned with a lost fuel Card than with my order. It tookmore than 30 mins to handle my reservation. They had few cars available and argued that the estate car they allocated for me was the same size as the small car I had reserved and needed for the small parking area I have at my accommodation.I took this up with the local manager who fobbed me off with a vague promise to email me with a change to a smaller car at a later date. Very bad customer service.However the return was handled quickly and efficiently.I won't choose Sixt again. "
Overall Value: 5 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by PAUL - 29 September 2021
" No complsints "
" Very smooth transaction "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by JOHN - 28 September 2021
" everythingwent well "
" good service but car had no parking sensors - a serious ommision "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BRIGHTON, GB - Reviewed by SAMANTHA - 27 September 2021
" Good rates and nice car. Easy to collect and drop off. "
" Very helpful and professional. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by JEREMY - 27 September 2021
" All went well and wait times were very low - so a good experience "
" ATHOL desk was very speedy and helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JOHN - 27 September 2021
" Efficient & friendly service "
" Initially I was given an automatic but didn't really get on with it so I changed it to a manual vehicle.....no hassle & changed "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by TATJANA - 25 September 2021
" Perfect "
" Na "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MICHAEL - 25 September 2021
" No issues with Auto Europe "
" Car was a old and some minor mechanical issues. Staff friendly and helpful "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LONDON, GB - Reviewed by DARREN - 24 September 2021
" As said above, very impressed with the whole service. "
" Very impressed. Straight on the bus to the car hire centre. James was so friendly and helpful. We loved the little Fiat 500! Thank you. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by KENNETH - 23 September 2021
" Booking process was straightforward and vehicle rental was straightforward. Would definately use again. "
" Delay in processing voucher and assistant mangaged to block my credit card causing further delays in obtaining the vehicle. Otherwise the rest of the rental was positive experiance. "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 9
EDINBURGH, GB - Reviewed by DEAN - 23 September 2021
" Easy and clear to book online. No problems at all. "
" Efficient and friendly service. There was a massive queue of traffic due to roadworks which would have added an extra 30 to 40 minutes to our drop off time just to get to the nearest fuel station. James at the drop off point was very helpful and understanding and agreed to just charge us the pump price for the fuel that needed topping up on the car. I would certainly use Budget again as the service was faultless "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by GRAHAM - 22 September 2021
" Easy hassle free from start to finish "
" Easy to book, good service,convenient airport pickup and drop off. Happy with the car(although you might not get the make or model you choose).The extra waver fee is with paying for peace of mind. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
YEOVIL, GB - Reviewed by PAUL - 22 September 2021
" Good hassle free car rental. "
" Very helpful staff, will definitely use the Yeovil office again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DERBY, GB - Reviewed by PAUL - 22 September 2021
" I have very happy with the whole experience provided by Enterprise on behalf of Alamo. "
" I have very happy with the whole experience provided by Enterprise on behalf of Alamo. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHESTER, GB - Reviewed by JOHN - 22 September 2021
" All in all the whole process was a pleasant experience. Will book again with Auto Europe and Keddy. "
" They were efficient and friendly. Pointed out and noted minor blemishes on the car. Gave me a larger car than the one I booked. Didn't hassle me to take out any extras. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ISLE OF MAN, GB - Reviewed by GARY - 21 September 2021
" Highly recommend this company. Great service and excellent vehicle. "
" Excellent assistance at Ronald's way airport as I had messed up. Pick up and drop off time and this was amended after emails and a face to face chat. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by ANNE - 20 September 2021
" Very satisfied with the service received from Auto Europe. I would be more than happy to book with them again. "
" We had no problems in both picking up and dropping off our car rental, very quick and efficient. The counter-staff were very friendly and helpful as well. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CARLISLE, GB - Reviewed by DEREK - 20 September 2021
" No problems whatsoever "
" Staff exceedingly good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by BETHANY - 20 September 2021
" Easy to book, quick collection and drop off. Deposit returned very quickly. "
" Quick, Easy, no problems whatsoever. Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by CHRIS - 20 September 2021
" Couldn't ask for a better service. "
" Had an issue with a screw in the tyre and the car was immediately replaced. Even went out of their way to deliver and swap over the cars so that I could continue my work duty! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by DAVID - 20 September 2021
" Very straightforward and hassle-free "
" Unlike most of my car hire experiences abroad, this was an extremely easy, hassle-free experience from start to finish!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by REBECCA - 19 September 2021
" All Good "
" All Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SAI LIM FREEMAN - 17 September 2021
" Easily get the car (within 20 minutes). Easily drop off after working hour "
" Staff in Euston centre was efficient. No pushing for additional insurance when he knew I have full protection from Auto Europe. One drawback was that there was no car manual inside the car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BRISTOL, GB - Reviewed by FILIPPO - 17 September 2021
" Good company, used it now four times from BRS, excellent staff, easy processes; it gives me confidence to deal with a professional outfit, compared to many "cowboy cheap rent" out there. Shame prices went skyhigh this time. "
" Professional and friendly staff, easy process to collect and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by COLIN - 16 September 2021
" very smooth "
" friendly, convenient "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
LONDON, GB - Reviewed by CHRIS - 15 September 2021
" Feeling that the car had been cleaned thoroughly, making it stress-free. I also discovered after driving off that the tank was only half full. One call to Avis and it was settled. "
" Careful, efficient and attentive staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SYED - 14 September 2021
" I had no problem either while booking or while getting the vehicle. Avis staff was friendly and helpful and gave me three options to choose the one of my preference. "
" No problem whatsoever "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by MARK - 13 September 2021
" Got upgraded "
" We got upgraded "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GUERNSEY, GB - Reviewed by PHILLIP - 13 September 2021
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by WILLIAM - 13 September 2021
" No comment "
" Pick up took a long time as the counter staff at Europcar could not find the booking document or the fact that I had prepaid. However the staff member did get it sorted out "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NOTTINGHAM, GB - Reviewed by ANITA - 11 September 2021
" Great customer service. "
" Great service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by STEPHEN - 10 September 2021
" I always use Auto Europe whenever I need a rental car both in the UK and abroad. Very efficient level of service and insurance provision. "
" Super efficient and speedy service. Excellent vehicle in excellent condition!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by JOHN - 10 September 2021
" The car was entirely appropriate for my needs and good value. My only frustration was not being able to contact anyone in the Avis office at Leeds Bradford airport "
" I could have done with extending the rental for another day. The various numbers I found on the Avis rental document all took me to a recorded announcement saying that my call couldn't be answered and that I couldn't leave a message. I rang the numbers repeatedly over a 4 hour period. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by IAN - 10 September 2021
" Smooth and easy to book/collect/return "
" Perfect service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JAMES - 09 September 2021
" Good experience.... "
" Person that assisted me at pick-up was very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by GARETH - 09 September 2021
" quick and easy, friendly helpful staff on the desk and drop of was just as easy. highly recommended "
" great service, nice new car, plenty of fuel to get me going, staff were friendly and relaxed and did everything they could to help get me on the road. no hard sell, highly recommended "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by PETER - 09 September 2021
" Car was only 9000 miles old. I struggled with the GPS as one needed to download the manual for the car. There should have been a more comprehensive document in the car apart from a picture of the basic controls. As mentioned a simple and friendly process for booking and returning the car. For me the ability to hire a car when over the age of 75 was gratifying as many others refused me. I hired the car for 3 weeks, added 2300 miles to the clock without an issue so proves retired persons are not all a liability! "
" Quick and easy process but finding your Waterloo depot and returning to it was a mission. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by PENELOPE - 09 September 2021
" Good experience. We only can say thank you. "
" Very easy and fast. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by MICHAEL - 09 September 2021
" Best car rental I have experience in a very long time. "
" Car had a few scratches which always complicates matters but Jamie was most assiduous in noting down all additional areas of damage and all was fine upon return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MANCHESTER, GB - Reviewed by THOMAS - 08 September 2021
" I like using Auto Europe as I have always founds them to be reliable. "
" Everything went very smoothly. No issues. Friendly helpful person on reception. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by RICHARD - 08 September 2021
" All OK. Nothing else to add. "
" No problems. I have used Avis before and find their service just fine, "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JILL - 08 September 2021
" Excellent service - will definitely use again "
" Excellent service - will definitely use again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by JAMES - 08 September 2021
" Start to finish, easy and stress free! "
" Very easy and quick to deal with - clear information and the car was very clean! Easy drop off process as well (it was too easy! I was expecting more!) "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by CHRISTOPHER - 07 September 2021
" Yes "
" Excellent service very good car no hassle "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by LINDA - 06 September 2021
" A very clean car and a pleasure to drive "
" This is my second time I have used this company and will certainly use them again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by CLIFF - 05 September 2021
" Very good although more expensive this time "
" Fine "
Overall Value: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by ALLAN - 04 September 2021
" Smooth and efficient, friendly staff "
" Efficient, straightforward, trustworthy, reassuring and realistic approach to minor wear and tear "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by GREGORY - 04 September 2021
" All aspects of the hire were done with ease & no stress "
" Very helpful assistant to process our hire . No problems at all . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by RUPERT - 03 September 2021
" Car rental as it should be. "
" Excellent customer service from Sixt, and the vehicle was also in very good condition. Hassle-free collection and return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by RICHARD - 01 September 2021
" Easy to use website and after checking prices often good value. However prices did fluctuate significantly and needed repeated checks to get the best deal. "
" The only problem was that although the car was brand new it was not the make I booked (I know it is 'or similar). The car supplied had the most uncomfortable harsh ride of any car I've driven in 46 years of driving! "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by HOWARD - 29 August 2021
" Excellent experience and have been using them for a few years now. I don't really look elsewhere. "
" Excellent experience. I particularly valued the opportunity to use a branch in Manchester city centre rather than the airport as it was much more convenient for our needs. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by GODFREY - 27 August 2021
" Excellent team at BHX "
" Staff excellent. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LONDON, GB - Reviewed by OMAR - 26 August 2021
" I like the option of good pricing and the peace of mind excess protection. Most customers are honest and genuine and they just want to be comfortable that they are not going to get ripped off. "
" Local team and very good customer service. They're not looking to rip off the customer "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by RONALD - 25 August 2021
" definitely use again "
" friendly welcoming staff at rental desk. No add on sales pressure. efficient hand over and explanation of the vehicles controls. Spotless clean vehicle. Quick handover on return.. Rental was more expensive but the service and not feeling bullied into extra add on's I did'nt mind so much. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by CHERYL - 22 August 2021
" Very satisfied with the whole experience "
" Quick and efficient "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by FRANCES - 21 August 2021
" helpful service, always good service. I have been recommending Auto Europe to friends for many years "
" Very friendly service, good car, easy drop-off "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by IVAN - 21 August 2021
" Always been very satisfied "
" Very efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EAST MIDLANDS, GB - Reviewed by MICHAEL - 18 August 2021
" all round a good deal and service "
" all round a good deal and service "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MICHAEL - 18 August 2021
" None "
" Great staff service. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 6
ISLE OF MAN, GB - Reviewed by ALUN - 16 August 2021
" No complaints. "
" First class from pick up to drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by HELEN - 16 August 2021
" 10/10 "
" Lovely efficient service with polite friendly staff. Highly recommended "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by RIZWAN - 15 August 2021
" 5 star service from start to finish would definitely use again. "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GUERNSEY, GB - Reviewed by ANDREW - 14 August 2021
" Superb service and lovely car. "
" Superb service and lovely car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EAST MIDLANDS, GB - Reviewed by GLORIA - 13 August 2021
" I have used Keddy Cars on my trips to U.K .always been highly delighted both with service & cars. Many thanks I will be booking again in October. "
" As always excellent service from booking car to return. I would highly recommend. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by ROBIN - 12 August 2021
" Pick up and drop off service was excellent. A very efficient team at Inverness airport. "
" Car rental was good value. Premium Insurance from Europcar booked at the airport was a bit expensive (£91) for three days. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by JOSEPHINE - 11 August 2021
" Overall my experience was fantastic "
" Quick and easy I always get a good upto date car. It's cheap and reliable I won't use anyone else. Budget is amazing "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by KENNETH - 10 August 2021
" Booking via Autoeurope and service from European was flawless. "
" Welcoming, polite, professional, thorough and swift collection. MG in perfect order and clean. Return was similarly accommodating and caused no delay. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABERDEEN, GB - Reviewed by JOHN - 09 August 2021
" 100% stress free, car booked was available as advertised with no issues whatsoever "
" 100% Stress free experience.with no issues experienced whatsoever "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABERDEEN, GB - Reviewed by NICOLA - 05 August 2021
" Very pleased with the experience "
" The customer service at AVIS in Aberdeen was amazing. The assistant I received my keys from was very lovely and very helpful, unfortunately I didn't get his name. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by WARREN - 05 August 2021
" Only comment would be regarding the car itself, we were provided with a Kia Venga which seemed to have a dim-witted auto gear box, it was particularly confused at hills which is a problem in the isle of man. So would prefer to stipulate a manual car, or jusr not that particular model. "
" Very proffesional counter staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWQUAY, GB - Reviewed by JOHN - 03 August 2021
" One of the best experiences for renting a car. Seamless and efficient "
" Efficient and pleasant "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NOTTINGHAM, GB - Reviewed by ANTHONY - 01 August 2021
" Great service and very easy pick up and drop off. Extra points for accepting a debit card for the deposit. "
" Great service and very easy pick up and drop off. Extra points for accepting a debit card for the deposit. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by JOHN - 29 July 2021
" Always great service "
" Excellent and courteous staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GUERNSEY, GB - Reviewed by GRAHAM - 28 July 2021
" Absolutely no issues whatsoever, a seamless process "
" Friendly , efficient staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NOTTINGHAM, GB - Reviewed by BAHRAM - 27 July 2021
" Fare price "
" Great way of car rental "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by JOHN - 27 July 2021
" All good! Many thanks! "
" It was great. For a small car, it had a much higher level of equipment than I expected. Dropped one mark only because of its slight dents / scratches, otherwise: EXCELLENT! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ISLE OF MAN, GB - Reviewed by GEORGE - 26 July 2021
" Satisfactory "
" Swift resolution of issue when original vehicle had non-functioning Air Conditioning - swap to another car with functioning AC. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by ALAN - 25 July 2021
" I have used Autoeurope on many occasions and have always found them to be good value, with a good cancellation / amendment policy. "
" The vehicle return process was not very clear and there was no Avis rep to check the vehicle over with me present. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 9
LONDON, GB - Reviewed by STEPHEN - 23 July 2021
" It would have be nice to have slightly wider parking bays when returning the car. "
" I'd just like to say how pleasant it was dealing with Jonathan at your London St. Pancras branch. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by SAEID - 22 July 2021
" Ditto. "
" Easy to pick up, excellent, friendly staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by JAGAN - 19 July 2021
" Excellent service. Good car. Easy drop off procedures. Would highly recommend at Inverness Airport. "
" Excellent Counter staff member. Processed us very quickly. We were upgraded to an excellent new Car, Seat 4x4 which was an absolute pleasure to drive. The drop off procedure was clear and very easy to use. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LONDON, GB - Reviewed by DOREEN - 19 July 2021
" Excellent service. The staff made the positive difference. For improvement: zero access fee was not included in my booking so I had to purchase that from Budget. Would have been helpful to know upfront how much that would cost in addition to rental. "
" Very impressed with the professionalism and friendliness of counter and car servicing staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
EXETER, GB - Reviewed by CHRIS - 15 July 2021
" Overall we were both pleased with the service provided. "
" Car chosen not available, was offered other make but was not over convinced with that car. Would like to have been advised by email in advance a couple of days before what cars were available, so I would have been able to choose an alternative vehicle. Was also pleased on the day it was not raining as there was quite a walk to the car park and across a road with cases. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by DAVID - 15 July 2021
" As it should be. "
" Shame the pick-up / drop-off office is not open at 8:30am. I am not keen on having to leave the keys in box provided, - without speaking to anyone. The Hyundai I10 is better than the Fiat 500 I have just collected from Hertz at LGW. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by STEPHEN - 15 July 2021
" All good. "
" Very good experience all round. Vehicle delivered to ferry port on time. Clean car, pleasant staff. Only negative was trying to call office when car was returned to ferry port - nobody answered the phone and needed to call repeatedly. A minor issue and very satisfied all round. Would use again. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 9
INVERNESS, GB - Reviewed by JEANETTE - 14 July 2021
" Booked in advance and charges were fair for vehicle upgrade received. "
" Efficient counter staff but no-one available for demonstration of car functionality and a tyre sensor warning light came on at start up and throughout the week's hire. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ISLE OF MAN, GB - Reviewed by JOHN - 12 July 2021
" Very efficient. "
" No problems.Desk just after baggage collection. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PORTSMOUTH, GB - Reviewed by CLARE - 11 July 2021
" My car was ready upon collection and in very good condition. A nice little fiat 500 which was ideal for the winding Cornish roads. "
" Was the cheapest on line was quoted almost £500 by other suppliers. I was very satisfied with the service and vehicle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JANET - 09 July 2021
" It was great to have a new car and an SUV. I did a lot of driving around Cardiff and up and down the M4 and it was a joy. It was a very stressful trip for me as my Mum had just died in Wales and the experience with Keddy was great "
" New car and a nice upgrade. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by KEITH - 09 July 2021
" A cost effective option, very satisfied with the whole process "
" Overall a good experience, could do without the constant attempt at "upselling " at pick up though "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DAVID - 06 July 2021
" Excellent "
" Faultless "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ORAZIO - 04 July 2021
" Quick service, nice car. "
" Everything was ok "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
INVERNESS, GB - Reviewed by STEPHEN - 03 July 2021
" Great service, easy pickup and drop off, great car for our needs. "
" Excellent service, easy pickup with brand new car provided easy drop off what more can I say "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DONNA - 02 July 2021
" Friendly staff. Lovely car. Smooth experience. "
" Friendly staff. Lovely car. Smooth experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by ANDREAS - 01 July 2021
" Good experience, quick and uncomplicated "
" All good, quick and uncomplicated, good value for money "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by RICHARD - 30 June 2021
" Great car, great service, great value, no complaints...thanks AVIS! "
" Great car, great service, great value, no complaints...thanks AVIS! "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by IAN - 30 June 2021
" was attracted by the price- no complaints. "
" No problems at all, received brand new car- i did notice there was no spare wheel, i mentioned it when i returned the car and was told that since had roadside assistance thee was no need for a spare. I'm still awaiting email confirmation that the car was returned with no damage "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PENZANCE, GB - Reviewed by LEVENTE - 30 June 2021
" Very satisfied with the service either on collection and return. "
" Prompt and very good service despite the circumstances around the covid pandemic. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by GEOFF - 28 June 2021
" Good service "
" Car nice ,service good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by CHARLYNNE - 27 June 2021
" Friendly n helpful staff "
" Friendly, easy to deal with "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by CARLY - 25 June 2021
" Fast quick and organised "
" Right outside airport doors efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by NOEL - 23 June 2021
" Excellent service, very professional very happy "
" Very happy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWCASTLE, GB - Reviewed by BRIAN - 23 June 2021
" very good "
" the car was clean but had a few marks and scratches but they were pointed out "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LONDON, GB - Reviewed by MARTIN - 22 June 2021
" Excellent rental "
" Excellent rental "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by CHRIS - 21 June 2021
" Auto Europe always make renting a car as trouble free as possible. "
" No hassles, no hard-sells and no problems. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by GIUSEPPE - 16 June 2021
" Good "
" Good "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWQUAY, GB - Reviewed by HAZEL - 15 June 2021
" great car at a great price "
" excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by EDWARD - 15 June 2021
" Overall a good experience with excellent return. Javier was cheerful and very efficient. "
" The pick up point was off airport with no information where to wait for the pick up vehicle. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DOVER, GB - Reviewed by RAYMOND - 15 June 2021
" good price and service "
" I reserved a fiat Tipo or similar and was given a mini cooper, was told this car was in the compact range, i would say this vehicle is a small car not similar to a fiat tipo. everything else was fine, "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWQUAY, GB - Reviewed by NICOLA - 14 June 2021
" Very good. Would use again. "
" Car was a significant upgrade and lovely to drive. Return quick and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SWINDON, GB - Reviewed by ABU - 14 June 2021
" Hassle free and quick service "
" Great price "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by GAVIN - 14 June 2021
" Very smooth "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by AGNIESZKA - 13 June 2021
" Got an upgrade to a much better car for free "
" Very pleased. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by GRAHAM - 12 June 2021
" Fair company to hire from "
" Fairly easy to hire and staff friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JERSEY, GB - Reviewed by ANTHONY - 11 June 2021
" All good "
" All good but would have liked someone to actually be present at drop off. It was the middle of the afternoon not midnight! "
Overall Value: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
DERBY, GB - Reviewed by JUDITH - 10 June 2021
" Lud makes it all so easy. Always smiling and can't do enough to help. She always looks so smart and really knows her stuff. "
" Excellent customer service in particular Lud. She's a great asset to your company. Very professional and knowledgeable. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by RASHTA - 09 June 2021
" I secured an online vehicle,...took the correct documents, I had a variety of vehicles available in the category of my choice on that day. Then i was good to go "
" Simple, efficient and straight forward no fussing no hassle,.. polite friendly helpful staff,..would recommend . 10/10 overall service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWCASTLE, GB - Reviewed by ANNE - 07 June 2021
" Easy to compare prices and find the right car/provider. Good communication - email with voucher and details plus a very handy reminder email a couple of days before I'd booked the hire car. "
" Great location, good range of vehicles and a very competitive price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by MARY - 06 June 2021
" Professional and friendly service "
" Very efficient friendly staff both for when I collected and returned the car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by CARL - 06 June 2021
" All went well and smoothly. Just wish car rental prices weren't currently astronomical (especially in the USA-- thanks Covid and the downsizing of rental fleets). Hope it will improve soon. "
" Alamo by Ent is one of the big/good rental chains. You can always use them with confidence as you know you can expect good products and service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by CHRIS - 05 June 2021
" Fine, as always "
" Fine, as always "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by KEITH - 04 June 2021
" Excellent rental "
" Excellent rental "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by GRAHAM - 01 June 2021
" Good overall experience with staff and car "
" Nice to have drop off out of hours "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CARDIFF, GB - Reviewed by PAUL - 01 June 2021
" Clean car. Equivalent to what I booked online. "
" Very smooth pick up and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by LESLEY - 01 June 2021
" The staff were pleasant and offered insurance etc but without being pushy, I didn't wait long (but I was the only customer at Gatwick!) the drop off went smoothly. All was well. "
" My car was upgraded free of charge and without my having to ask and I had a brand new, super Kia Sportage, as opposed to a Ford Focus. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by CHARLES - 29 May 2021
" Auto Europe said my booking was for a SUV but Budget said the class booked did not confirm an SUV. They upgraded me to a SUV without extra charge "
" Was generally good "
Overall Value: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 8
SOUTHAMPTON, GB - Reviewed by GRAHAM - 25 May 2021
" Easy booking process "
" Deposit took few days to refund but that maybe because of weekend "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by PATRICIA - 11 May 2021
" The only thing that would have been good to know is that the office wasn't open when I dropped the car off. I had to run around finding out what I had to do with the key. "
" Mihai, the service consultant was very pleasant and the pickup process was very smooth. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ADRIAN - 09 May 2021
" smooth experience from start to finish "
" very pleasant lady on the desk who explained everything perfectly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by IAN - 07 May 2021
" Whole experience was straightforward and very very good. I will definitely be using auto Europe again. Special mention in particular to Bethany who help me with a couple of queries. "
" Whole process from start to finish was stressfree. This was a welcome relief, as I was going home to attend a funeral I'm not having to worry about anything to do with my higher car, gave me great peace of mind. Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JUAN MANUEL - 07 May 2021
" As always autoerope didn't dissapoint "
" The staff was very kind, 5 stars "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SARA - 06 May 2021
" I have nothing negative to add. "
" The whole experience was very positive, especially at pick up from King's Cross station, where the woman was very helpful and friendly. The only thing to improve would be to provide clearer directions to reach the car park, as it not easy to find. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JOAO - 06 May 2021
" Great user experience "
" Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by PIETRO - 03 May 2021
" Overall very good service and an easy collection and drop off procedure. "
" Very smooth experience and great value "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by LEAH - 29 April 2021
" Very easy and straightforward booking system "
" Friendly and helpful staff. Pick up and drop off were both very smooth, quick and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by RUPERT - 25 April 2021
" A good company to rent from, and no unwelcome surprises. "
" Easy and hassle-free collection and return, but rental office poorly signposted. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LONDON, GB - Reviewed by PHILLIP - 22 April 2021
" Efficiency at its best "
" Mr Carpenter at the SIXT St Pancras desk was so friendly, efficient and helpful that I am in his debt. His one small act of kindness enabled my family to navigate a tricky time in our lives effortlessly. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by PREBEN - 20 April 2021
" Easy booking (as always) "
" All in all just perfect. Shuttle pick up at airport was speedy, and the same after return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LONDON, GB - Reviewed by NIKOLAOS - 16 April 2021
" Excellent with everything "
" Very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by STEPHEN - 15 April 2021
" Very good service "
" Perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by RUPERT - 09 April 2021
" Auto Europe is my car rental broker of choice. "
" Excellent car hire company. Brand new vehicle and very professional staff at St Pancras International rental office. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by RICHARD - 22 March 2021
" Very efficient "
" Very friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by STEPHEN - 08 March 2021
" Thank you "
" Many thanks to the staff at Europcar for the last few months. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by STEPHEN - 04 March 2021
" Thank you AutoEurope "
" Thanks Europcar for all your help "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MALCOLM - 02 March 2021
" All very good. Counter staff and bus drivers greT "
" Budget were great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by STEPHEN - 18 February 2021
" Thanks. "
" Excellent as always. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by STEPHEN - 03 February 2021
" Thanks AutoEurope for the best deals. "
" Thanks Keddy - Europcar. Good service as always. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by NICHOLAS - 01 February 2021
" Excellent service - very convenient - very helpful staff "
" Excellent service in a safe environment "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SIMON - 24 January 2021
" As always, very efficient and professional. Thank you "
" As always, very efficient and professional. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by ROY - 20 January 2021
" Good "
" Luke was very flexible "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by STEPHEN - 15 January 2021
" Very goy "
" Thank you Europcar, great service as always. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DAVID - 06 January 2021
" Very satisfied "
" Very smooth and helpful pickup "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by GERALD - 19 December 2020
" Only gripe was some previous renter of the vehicle had smoked and there was a smell in the vehicle "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABERDEEN, GB - Reviewed by KAREN - 14 December 2020
" Third time I have rented from this site in six months. Happy with service. "
" Staff efficient and friendly. Only negative comment Driver's footwell and centre console not clean when car picked up and there were also muddy marks in the boot. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LONDON, GB - Reviewed by STEPHEN - 08 December 2020
" Thank you Keddy and AutoEurope "
" Very good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by IAN - 01 December 2020
" Easy to book via comparison site "
" Easy and effective. Some push on insurance as expected. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by PAUL - 30 November 2020
" Efficient as usual , with just the issue stated above "
" Only issue was strong smoke smell in the car when I picked it up "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LONDON, GB - Reviewed by SONJA - 29 November 2020
" All good. "
" All good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by DUAINE - 25 November 2020
" Good all round experience easy to book and collect. Will use it again in future. "
" Great experience easy to use and my rental car was a nissan juke. It did the did the job and the mrs was pleased. Winner "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CARMARTHEN, GB - Reviewed by WILLIAM - 24 November 2020
" easy booking and always good value. "
" As always great service and fast. Cars top notch. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by STEPHEN - 23 November 2020
" Good service and prices "
" Many thanks to Lucy for the care and attention I received. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by JOHN - 21 November 2020
" good "
" friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by CHRISTOPHER - 18 November 2020
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TAMWORTH, GB - Reviewed by LAURA - 16 November 2020
" Perfect "
" Quick and simple. Great service and fab car. Couldn't be easier. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MICHAEL - 16 November 2020
" Very pleased with the service, especially when we had to cancel the first agreement due to covid restrictions. The only down side is that we had to return the car early again, (2nd time), due to covid restrictions and werent able to get part of our money back. "
" Very pleased with the service, and the car. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by PAUL - 16 November 2020
" Efficient as usual no complaints or issues "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by PHIL - 08 November 2020
" AutoEurope is a good deal finder. "
" The car accommodated our needs. It was low spec. You get what you pay for. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LUTON, GB - Reviewed by JONATHAN ANTHONY - 08 November 2020
" Great staff, nice car "
" Excellent in all respects "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SIMON - 08 November 2020
" As always, very happy with the offering and service "
" Consistent good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MICHAEL - 08 November 2020
" Very good overall "
" Very content overall. Only let themselves down as the front passenger seat upholstery and area around gear shift being filthy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
SOUTHAMPTON, GB - Reviewed by KEITH - 07 November 2020
" All good "
" All good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MELVYN - 03 November 2020
" ONLY DID 76 MILES BUT FAULTLESS "
" GREAT STAFF AND NEW CARS CAN'T FAULT THE SERVICE. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by DOMINIC - 03 November 2020
" Website was a bit confusing but worked well enough "
" Could have had more staff at collection point. Car was great and we were a bit sad to drop it off after a great holiday with it. "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by DEREK - 02 November 2020
" Will definately use them again "
" Treated very well by desk staff, very polite and alert at all times special mention for Dragos who was very helpful and polite "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWQUAY, GB - Reviewed by JONATHAN - 02 November 2020
" The staff at newquay airport went above board to help me upgrade to a slightly more comfortable car for my family and I. They even came in early to clean the car so we could get away early. Awsome service. "
" The staff at newquay airport went above board to help me upgrade to a slightly more comfortable car for my family and I. They even came in early to clean the car so we could get away early. Awsome service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FINCHLEY, GB - Reviewed by DUNCAN - 02 November 2020
" Thank you "
" Staff were friendly and Covid aware. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
LUTON, GB - Reviewed by PATRICIA - 02 November 2020
" Using car hire facilities in COVID is certainly less stressed than in "normal" circumstances. "
" It was a bit of a surprise to be asked for proof of address, as this was not on the booking form. Luckily my bank sends me electronic versions of communication, and Budget accepted an electronic letter as proof. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
YORK, GB - Reviewed by STEPHEN - 31 October 2020
" Easy and fast. "
" Lovely fella who booked the car out for us. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by SAMANTHA - 30 October 2020
" Quick and easy plus you dont need a credit card, I always use europcar everytime "
" Quick n easy, plus dont need a credit card! Always I use Europcar everytime. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABERDEEN, GB - Reviewed by NICK - 22 October 2020
" excellent service all round "
" excellent service all round "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by CLARE - 21 October 2020
" Great car, great service! "
" The lady on the desk when I collected the vehicle couldn't be more helpful. The service was excellent! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by RON - 21 October 2020
" Superb - will certainly be using Keddy again in the future. "
" Superb service at Almeria airport - the customer service was outstanding and the "can do" attitude was very much appreciated. If only all car pick ups could be like that. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by HELEN - 20 October 2020
" Efficient. Organised. Pleasant. Easy "
" Efficient. Organised. Possibly easier contact with branch could help and customer services available on sunday "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DOROTHY - 19 October 2020
" See above "
" Friendly staff, clean vehicle, hassle free experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by SUSAN - 17 October 2020
" We only had the car for one day but it was a lovely car very easy to drive "
" It was very easy to pick up and drop off the car, we arrived back at 04.00am and left the keys in a drop box and called the shuttle bus which arrived within 5 mins "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by CHRIS - 15 October 2020
" Clean shuttle bus, check in centre and very well cleaned and prepped cars. Staff were polite and efficient - very pleasant experience. "
" Pick up was efficient process, as was drop off - which was only a key-drop that seems to have worked on the "no news is good news" basis. It would have been nice to receive a confirmation email that the car was returned in good order. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ASHFORD, GB - Reviewed by GRAHAM - 15 October 2020
" Friendly staff "
" Easy pick up, no proper damage inspection sheet "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by ALEKSA - 14 October 2020
" super easy, auroeurope is a site that I always use as they always give the best value. "
" great company, ive used it multiple times. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by YORK - 14 October 2020
" Quite a pleasant experience "
" Very helpful counter staff in trying to figure our questions. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
LUTON, GB - Reviewed by LORNA - 12 October 2020
" Easy to deal with and was given a lovely car to drive. "
" Really pleased with the car. Been a pleasure to drive and it was only an economy car yet brand new and beautifully clean. A lot of paperwork still required for ID verification which took a while to deal with plus the DVLA codes but not within budgets control and I couldn't get the codes myself. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by KEITH - 12 October 2020
" Good value service "
" N/A "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LONDON, GB - Reviewed by RORY - 09 October 2020
" Excellent service and car. Thankyou "
" Really good service from arrival to return delivery. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEICESTER, GB - Reviewed by TOM - 09 October 2020
" It's simple to book and the prices are lower than list price from the end supplier. It's possible you could get similar deals by shopping around and haggling with direct suppliers but why bother when this service achieves the same saving much more quickly and easily. I would also recommend becoming a member as I have made further savings this way. "
" Great team in the Leicester city office. Given the challenges caused by the pandemic, they have always been able to provide cars in working order or promptly resolve any issues such as prompt replacement and upgraded vehicles "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWCASTLE, GB - Reviewed by JIM - 08 October 2020
" Very good "
" Excellent service all round will definitely use again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GUILDFORD, GB - Reviewed by JOHN - 08 October 2020
" Usual efficient and easy online booking "
" Helpful & accomodating staff at Guildford office of Enterprise. Good vehicle, well equipped, clean, low mileage. Pick up & drop off handled well with attention to Covid-secure procedures. V good experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by NIGEL - 08 October 2020
" Good "
" All really good and free upgrade. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by PAUL - 07 October 2020
" The operative at the desk, Amelia, was a credit to the company. Very professional, helpful, friendly and informative. The price was the most competitive for the car we wanted. We were upgraded at no extra cost. All good. Would use again "
" I din't know Keddy was part of Europcar and there was no Keddy signage at Inverness airport and we were misdirected on two occasions. Apart from that, it was all good. The operative at the desk, Amelia, was a credit to the company. Very professional, helpful, friendly and informative. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
GLASGOW, GB - Reviewed by HANNAH - 07 October 2020
" Reasonably priced, cheaper than using Europcar direct. Havent had to make a claim so cannot comment on this service. "
" Overall the experience was good and I would use again. The car, unfortunately, wasn't clean on pick up to the extent that I could not see out of the wing mirrors. We did return to the counter to ask for some cleaning wash however, the counter had been closed and the member of staff had left. We had to resort in a tissue and our own bottle of water. The counter staff did try to push the no excess and puncture add on's even when I explained I had full cover with yourselves. Overall the experience was good and I would use them again, the car was clean inside, pick up was fairly quick, drop off was excellent, and it was reasonably priced. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LONDON, GB - Reviewed by TIM - 07 October 2020
" Pretty straight forward and good value "
" Fine "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by JOHN - 06 October 2020
" Was given an upgrade on arrival very pleased with the car. "
" Very friendly, customer service was excellent "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JOHN - 06 October 2020
" Easy booking, easy collection "
" Great as always very helpful staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by HOWARD - 05 October 2020
" Inverness Airport is a small facility, easy to get round and find the car hire desks. Drop off was a case of posting the keys with a confirmation via email within an hour that the car had been returned in good condition "
" Zac was very helpful at the counter and his colleague in the car park dealt speedily with our concerns re some minor marks on the car bodywork "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ORPINGTON, GB - Reviewed by DAVID - 04 October 2020
" ist class "
" nice car and good efficient service. will use again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by ALAN - 04 October 2020
" Easy to book with and fast service "
" Car clean and in good condition. Enterprise efficient "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 8
BRISTOL, GB - Reviewed by DANNY - 04 October 2020
" More than happy to recommend to anyone looking for a smooth & hassle free rental experience "
" Very happy with the Alamo by Enterprise car rental experience especially during these difficult times & will definitely use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LONDON, GB - Reviewed by STEVE - 03 October 2020
" I have been using auto europe for years, and never rent from anywhere else. They provide a comprehensive service allowing you to compare and then choose between all the major providers operating from your desired location. The website is great and the process of booking fast and easy to follow. The added bonus is the great rates they offer on third party excess cover, which I always take out. The proof of these policies is when you have to claim on them, and unfortunately I had to do just that earlier in the year, I received my excess payment back with minimum fuss. So, no problems recommending auto europe and also their excess cover, which is way cheaper that that offered by the rental companies themselves. "
" Keddy is part of europcar, and as far as I could tell, there is no difference in the service you receive. I have used europcar before and the experience was good, Keddy is no different, using the same office and staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JOHN - 02 October 2020
" Generally satisfied. "
" Inside of windscreen not clean. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LONDON, GB - Reviewed by JESSICA - 02 October 2020
" Great experience "
" I have to hire cars regularly and Enterprise are the best "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LANCING, GB - Reviewed by ROY - 01 October 2020
" Very pleased. "
" I would definatly use this company again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by ALEKSA - 01 October 2020
" very smooth experience. would recommend. very straight forward and no pain "
" good company and good employees "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by ANTHONY - 01 October 2020
" Both vehicles were extremely low mileage and spotlessly clean both inside and out. A pleasure to drive. "
" This is the second occasion I have used Enterprise Vehicle Rental and on both occasions the service has been exemplary. I will not hesitate to use them again. Thank you Anthony E Jordan. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by NEIL - 30 September 2020
" I found it reassuring to have Auto Europe check the options for me and bring the numbers onto one page--a great time saving! Alamo were completely brilliant! "
" This was a very good experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by GIUSEPPE - 30 September 2020
" Good and easy process "
" Arron has been friendly and professional! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by ADAM - 30 September 2020
" Fantastic "
" Fantastic "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
YORK, GB - Reviewed by JASON - 29 September 2020
" Great prices with excellent insurance options. Always hassle free. "
" Lovely friendly staff, efficient service.. lovely new car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by CHRISTOPHER - 27 September 2020
" Excellent "
" Excellent experience "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EAST MIDLANDS, GB - Reviewed by LINDA - 25 September 2020
" Already done this "
" Everything went well very pleased not used to dropping keys in a box but due to the current situation I understand completely. I believe I also took good care of the car. This is the first contact I have had since returning the car. I can only assume that all was good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by RICHARD - 25 September 2020
" I always use Auto Europe, largely because of my experience of working with your telephone contact centre when something has gone wrong. "
" Quick and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by CATHERINE - 24 September 2020
" Great "
" Easy and hassle free "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by JENNIFER - 24 September 2020
" experience was good "
" Good service no queue, car scratched but OK, Easy operation on return "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JENNIFER - 24 September 2020
" I always use auto Europe as it seems to be the cheapest option with the most choices "
" Easy collection but I got a bit lost taking the car back. Found the correct entrance on second attempt "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SAMUEL - 23 September 2020
" Good. "
" Very efficient - good communication. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by FUNSHO - 23 September 2020
" Very pleasant experience. "
" Very good customer care representative at Europa/Keddy desk. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by GERALD - 22 September 2020
" Excellent "
" Great experience, thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by CHARLES - 21 September 2020
" All good from start to finish. Car supplied Skoda Octavia was very good. "
" Lynne was very helpful throughout. Would like a confirmation email to confirm deposit returned to my Card though. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWCASTLE, GB - Reviewed by SIMON - 21 September 2020
" tip top - very professional staff and service "
" friendly and efficient staff - took 10 minutes to get everything completed and on the road - car was as specified and with appropriate fuel economy for its class "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by STEPHEN - 21 September 2020
" Good value "
" Connected with Enterprise - couldn't be better!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABERDEEN, GB - Reviewed by DAVID - 20 September 2020
" terrific "
" Very efficient friendly staff pleasure to use your service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ANGUS - 20 September 2020
" Had excellent overall service from Europcar. "
" Had excellent overall service from Europcar. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by JULIE - 19 September 2020
" The only problem was that it said the car was half full of petrol but it was only just over a quarter full so that is how i returned the car but other then that my experience was very good "
" My car was in great condition + ran like a dream for a small car just perfect size for the island + parking in Douglas "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SIMON - 19 September 2020
" Auto Europe always deliver as they say they will "
" Another happy experience with Alamo- thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by PETER - 18 September 2020
" Not much to say really as everything was as one would hope it would be. An example to other car hire companies. "
" Although the staff had to make a special journey to man the desk for just one flight, they were extremely friendly and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MICHAEL - 18 September 2020
" Professional "
" Very good. The one problem is the car satnav had not been updated and was showing incorrect speed limits. Speed limits on London roads, in particular, are regularly changed. Therefore up-to-date and accurate info is essential. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by STEVEN - 18 September 2020
" very smooth and easy process. "
" very smooth and easy process. staff helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by LYNNE - 18 September 2020
" The car l got was great apart from one little issue where in the inside of the passenger side windscreen there was a 8inch mark of where a sticker or something had been , thankfully didn't get in my way too much while driving! from that it was a really nice car to drive! "
" The Europcar staff were professional, friendly and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ISLE OF MAN, GB - Reviewed by MARY - 17 September 2020
" Good but would have liked to find cheap automatic to hire rather than having to hire manual. "
" Very good. Could have done with basic IOM map in the car and details of speed limit or lack of. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MICHAELA - 16 September 2020
" Easy to book and no issues. "
" Helpful staff, easy pick up and drop off with shuttle to pickup regular. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LONDON, GB - Reviewed by MARTIN - 16 September 2020
" Long and slow queue to get the vehicle with only 1 person attending. Otherwise great "
" Long and slow queue to get the vehicle with only 1 person attending. Otherwise great "
Overall Value: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by GRAHAM - 15 September 2020
" Booking out was efficient. Not many about due to airport very quiet due to Covid 19 "
" Was ok, bit dirty outside but clean inside "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
YORK, GB - Reviewed by STEPHEN - 15 September 2020
" Efficient...that's the key "
" Quick, friendly, efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SEBASTIAN - 15 September 2020
" Very competitive prices, even with refundable excess option (for ease of mind). "
" Got a bigger car, brand new. Just a bit of waiting at the station. Really can't complain about the service provided. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ALEXANDER - 14 September 2020
" Excellent value and helpful staff. Have got more cars booked already. "
" Quick service. Will use them again and again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by IAN - 14 September 2020
" All good easy to do and great price. "
" Great experience at Luton pick up and drop off. Car has a few scratches before I got it but was a great experience all the same. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GLASGOW, GB - Reviewed by PETER - 14 September 2020
" Great service "
" Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by DANIEL - 13 September 2020
" Overall a good experience "
" We had to wait nearly an hour to collect the car, they were very very busy. Staff trying their best, but just understaffed. "
Overall Value: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LONDON, GB - Reviewed by PATRICK - 12 September 2020
" Would definitely use the service again "
" All great and went very smoothly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PENZANCE, GB - Reviewed by JOHN - 11 September 2020
" We have booked over 40 cars through Auto Europe over the last 12 years. Mostly in France, Spain and Portugal. This was our first booking in the U.K. "
" They were extremely accommodating, as the first car had a puncture before we picked it up, so had to wait an hour for another car. But we went shopping and they picked us up. Also allowed us to drop car at airport when originally we wee going to bring car back to pickup location. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by DAVID - 11 September 2020
" Great service, very professional "
" As always, great service, well kept cars. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SAMUEL - 10 September 2020
" No problems. "
" Very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by SLAWOMIR - 10 September 2020
" All good ,car nice . "
" All good ,car nice . "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
YORK, GB - Reviewed by STEPHEN - 10 September 2020
" Excellent in every respect. Very good rental cars and polite friendly and efficient staff with very short waiting times. I would recommend both companies to my friends. "
" This is one of several Times I've hired a car from Europcar through Auto Europe. I've always had an excellent vehicle and excellent service from Europcar and from Auto Europe. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by PAUL - 09 September 2020
" Easy to book at highly competitive prices. I always use Auto Europe for car rentals "
" Very efficient friendly service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by MICHAEL - 09 September 2020
" riendly efficient service "
" Friendly efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LUTON, GB - Reviewed by MALIKA - 08 September 2020
" I often use Autoeurope to find affordable rentals. I'm happy with the cost and cars I get. "
" My pick up was seamless and fast. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LONDON, GB - Reviewed by JON - 08 September 2020
" Seamless and good value "
" Seamless and good value "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by ANDREW - 07 September 2020
" Efficient service received. "
" A very positive experience "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by FAZLUL - 07 September 2020
" Very good "
" Very helpful and friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by TIMOTHY - 06 September 2020
" Very happy with our car rental from Enterprise. "
" The Enterprise staff were very helpful when we delayed because one of our party had to attend a hospital and we were late returning our car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by VICKY ANNE - 06 September 2020
" Loved it "
" Friendly service. Great car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by ALAN - 02 September 2020
" 10/10 "
" all good everything went well and staff helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by JULIA - 02 September 2020
" All great "
" All round brilliant service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by SOPHIE - 01 September 2020
" Easy to find car rental with great prices. Good support through rental and quick and easy service. Have used a few times now around the world and will continue to do so "
" Very good, quick & easy pick up and drop off with good support. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
EDINBURGH, GB - Reviewed by PETER - 31 August 2020
" Very satisfied "
" Great experience and loved our Ford Focus, very clean and tidy with plenty of room "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
YORK, GB - Reviewed by PAOLO - 31 August 2020
" all went very well "
" smooth and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWCASTLE, GB - Reviewed by STEPHEN - 31 August 2020
" Very efficient & helpful "
" Have used same branch at Newcastle station a number of times & always found them to be incredibly helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by GRAHAM - 31 August 2020
" Overall the avis experience was good abs the booking with autoeurpe too "
" One comment i would make is the last two vehicle hire the vehicles never had a full tank of fuel making it very difficult if not impossible to return car with same tank if petrol "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BIRMINGHAM, GB - Reviewed by WINSTON - 29 August 2020
" Ease of booking and range of choice very good. "
" Pick up a bit slow but understandable under the circumstances. Staff friendly and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by CHARLES - 27 August 2020
" Always get a good rate from Auto Europe. "
" Very easy check in and return. Representative very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by JAMES - 27 August 2020
" Excellent service "
" Quick and easy pick up and return "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CROYDON, GB - Reviewed by ALEXANDROS - 27 August 2020
" Cat i had booked was a fiat 1000 instead I was given and fiat 500 "
" Europcar was not aware i had bought insurance and i almost ended up buying/paying for the same product twice "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by RAYMOND - 24 August 2020
" Good prices - usually. "
" Opening hours and quite limited but this is due to the pandemic. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BRISTOL, GB - Reviewed by ANOUSKA - 23 August 2020
" So easy from start to finish.Will definitely use again. "
" It was made so much easier for me that the car was taken to near the terminal on arrival to save time. Helped me alot as I had 3 children with me. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ALASDHAIR - 17 August 2020
" Easy and quick "
" Professional and courteous "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DOVER, GB - Reviewed by JAMIE - 15 August 2020
" Good service, car in good condition. Helpful staff when amendments made "
" Friendly service in a good location. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by FIONA - 15 August 2020
" I use Auto Europe quite often as they tend to have the best deals. When I've spoken to the team by phone they've been brilliant. Never had any problems and really rate their prices and choice. "
" Fairly smooth pick up and extremely smooth drop off. Very short wait for Shuttle, and excellent vehicle. All very calm and smooth, with Covid precautions in place. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by RICHARD - 14 August 2020
" Very quick from getting off flight to vehicle being provided. "
" Very pleased with service and standard of car provided. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by LINDA - 13 August 2020
" Totally satisfied. "
" Very good as usual. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by CARINA - 12 August 2020
" I use auto Europe pretty much everytime I rent a car. It's easy to use, I find great deals and the insurance protection is great. Luckily I never had to make a claim but it's nice to have peace of mind when renting a car. "
" Avis is great no complaints there. The counter staff was really nice and helpful too. I only experienced two issues with my rental, the car was not properly cleaned, before even driving I wiped many things in the vehicle with anti bacterial wipes. The drop-off, I prefer to have someone from the company picking up the car at drop off, however, they were closed by the time I arrived and I had to find a parking spot (some cars were not parked properly making it difficult to find a place for my car) and had to drop off the keys with a security guard at the airport entrance, which I do not find to be the safest thing to just hand the keys to a stranger. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 5 Condition of the Vehicle: 5
MANCHESTER, GB - Reviewed by MARGARET - 10 August 2020
" See point 3, "
" No wait for shuttle, easy pick up, quickly dealt with, was offered an upgrade but didn't want a larger car, only required car to get from a to b and back again, 98 miles in 6 days, but better than relying on trains at this time as no longer go directly from airport to destination and unable to reserve a seat in first class. I think next time I will ask price for a one-way. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LUTON, GB - Reviewed by CHRISTOPHER - 10 August 2020
" Overall good. Thanks Christopher Carvill "
" The staff were pleasent, polite and efficent. A bit to much pushing the various insurance packages. "
Overall Value: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LUTON, GB - Reviewed by SUE - 10 August 2020
" Easy collection, all paperwork in order etc. Friendly staff. "
" Professional and helpful, thank you Tony "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by TIM - 09 August 2020
" All worked seamlessly "
" Avis were fine - the car (Citreon C3) is awful. Pedals are all off centre and it was the most uncomfortable drive! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by NATHALIE - 08 August 2020
" Perfect. "
" Excellent service and vehicle ! "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
CAMBRIDGE, GB - Reviewed by ADI - 06 August 2020
" Very comparative prices including the access insurance. I will always check what Auto Europe has to offer "
" The Cambridge branch have proven difficult in the past. But this time the experience was very good, very nice staff, great value for money. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DERBY, GB - Reviewed by USMAN - 03 August 2020
" Excellent all round as always. "
" Excellent all round as always. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JOHN - 30 July 2020
" Very easy to use. "
" Europcar are prone to dubious upselling of insurance and unnecessary extras, so I have avoided using them recently. However I was pleased that the counter attendant did not try and upsell me so I may be more open to using them again in future. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
INVERNESS, GB - Reviewed by JEFFREY - 29 July 2020
" Good flexibility around changing hire dates and times because of covid. "
" Only slight negative is on arrival at airport - finding Alamo was not easy and we were advised to walk quite a distance to the Alamo office outside the airport. And there was a long queue for picking up. The lady was VERY helpful when we got to the front of the queue. After that, all good. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
STAINES, GB - Reviewed by RIAD - 28 July 2020
" will do it again in the future. "
" It was a great experience, the only thing that I did not like is that as soon as i left your place the petrol tank dropped one line so it was not full tank. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9
EAST MIDLANDS, GB - Reviewed by RICHARD - 27 July 2020
" GOOD "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LONDON, GB - Reviewed by ARTHUR - 24 July 2020
" great "
" great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MARTIN - 24 July 2020
" Overall very happy with the experience I had. "
" Counter stuff was very efficient. Had the car in no time. Condition of the vehicle was very good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by ROGER - 23 July 2020
" Overall a very positive experience, which I've not had every time I've hired a care elsewhere "
" Staff were extremely friendly, while dealing quickly and efficiently with both the check-in and check-out "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by GRAHAM - 21 July 2020
" Used before several times and had good service "
" Good that it has 24 hour drop off which was let reason for me making the booking "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
LONDON, GB - Reviewed by PHILIP - 20 July 2020
" Very good value for money. "
" The lady at the counter was very friendly, helpful and professional throughout the whole process of collecting the car. 10/10. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DARTFORD, GB - Reviewed by STEPHEN - 19 July 2020
" Really satisfied "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JUAN MANUEL - 16 July 2020
" As usual, no issues at all, everything was great. "
" Personnel was kind and everything was smooth. The car had good performance, I'll likely use budget services again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MICHAL - 16 July 2020
" Renting with Hertz could not be easier. "
" It was handled by Hertz as there is no Firefly at Heathrow. Fantastic service from Hertz, friendly and got an upgrade to a higher car class without extra charge. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MITCH - 15 July 2020
" Great "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by KEITH - 14 July 2020
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DENNIS - 11 July 2020
" Happy with everything "
" Good car good service very happy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DENNIS - 02 July 2020
" Excellent service great car "
" Very good car nice girl on reception, a bit hard to hear with our masks on and standing 2 meters away, but very good "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by ERIC - 02 July 2020
" Car was spotless. Especially in these unprecedented times "
" Counter staff very friendly and efficient. Not afraid to go that bit further to help "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by PAUL - 02 July 2020
" Excellent service. "
" Excellent service - highly recommend. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JORGE - 02 July 2020
" Unless beaten on price will always use you first "
" Very service oriented as you are in USA Invariably resort to you first "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DAVID - 29 June 2020
" All in all, excellent. "
" Good, given Coronavirus. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LONDON, GB - Reviewed by TREVOR - 28 June 2020
" Everything went very smoothly "
" Very impressed "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by SIMONE - 21 June 2020
" Very quick and efficient service "
" Very quick and efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by PAUL - 20 June 2020
" Brilliant. "
" Very professional and friendly staff. Excellent value and always nice, almost new cars. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by DEAN - 19 June 2020
" Everything went perfectly "
" Everything went perfectly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
READING, GB - Reviewed by MICHAEL - 11 June 2020
" VERY SATISFISED AND WOULD RECOMMEND A FRIEND "
" VERY SATISFIED WITH ALL ABOUT THE HIRE COMPANY "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by TRACEY - 02 June 2020
" The car was extremely clean inside and out, better than previous experiences with this company "
" The cars bay was not on the pickup card, the agent apologised for this, bit there was a lovely young man in the portocabin who showed me and stayed with me to make sure I had no other questions. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LONDON, GB - Reviewed by MARC - 01 June 2020
" Usually has very good rates. "
" Smooth collection and drop off, a shame that congestion charge is not included in the rental considering you are within the zone. "
Overall Value: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 7
LONDON, GB - Reviewed by CHEN - 27 May 2020
" Apart from the wait time to switch driver name everything went smoothly "
" friendly and efficient staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by AKTAR - 25 May 2020
" Cheap and value for money "
" They were very efficient and quickly provided me with a car during the coronavirus period "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by PETER - 22 May 2020
" Very easy bar the initial driver name option "
" Always friendly staff highly recommended "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLOUCESTER, GB - Reviewed by PHILIP - 19 May 2020
" The lady on the desk was very helpful "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by LAURA - 28 April 2020
" I would definitely use Hertz again. They made a stressful time much less stressful. "
" Great experience. Everyone was very friendly and the whole rental process was done efficiently. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by NATASCHA - 23 April 2020
" Excellent staff, very friendly and helpful "
" In very uncertain times the service provision was excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by TERENCE - 19 April 2020
" Good experience no problems with checking in But still await final invoice which was promised to be done asap "
" Everything went well "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JASON - 17 April 2020
" No fuss, good prices "
" Fast and efficient services "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by DENISE - 17 April 2020
" Great helpful staff will use again. "
" Helpful staff, as this was a extension on my rental due to conid19 all the paper work was ready to go once the car was checked. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MICHAEL - 17 April 2020
" no problems "
" no problems "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JANET - 14 April 2020
" The website is very easy to use. AutoEurope use a lot of the big car hire names and we have been very satisfied with the efficiency and value for money of the bookings we have made. "
" Very good. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ROGER - 13 April 2020
" First class treatment with great service "
" Excellent efficient & friendly service. Highly recommended "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by HABIBAH BINTI - 02 April 2020
" Hi, at the end, I didn't go to UK. I have to change flight date. But I totally forgot about the car rental. I didn't use it. I guess my voucher forfeited. thank you so much. habibah "
" Hi, at the end, I didn't go to UK. I have to change flight date. But I totally forgot about the car rental. I didn't use it. I guess my voucher forfeited. thank you so much. habibah "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by NICHOLAS - 31 March 2020
" Another perfect experience, so impressed by this company. I don't even consider using anyone else now. "
" Went above and beyond. Will always use Hertz wherever possible as they are head and shoulders above the rest in terms of service and the quality of the vehicles. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CAMBRIDGE, GB - Reviewed by ALAN - 29 March 2020
" accomadating when we had to return car early "
" good service "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by TIM - 29 March 2020
" Great. Specifically Susanna at Heathrow. Patient, Kind and efficient under trying circumsatnces. "
" Great. Specifically Susanna at Heathrow. Patient, Kind and efficient under trying circumsatnces. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 7
ISLE OF MAN, GB - Reviewed by SUZETTE - 29 March 2020
" very happy, will happily use again. "
" Have rented with Atholl on a number of occasions and always happy with service and car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by JAMES - 26 March 2020
" I will use Auto Euope where ever possible. I am predominantly based in North America and Canada "
" Your telephone assistant was exceptionally good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by NATASCHA - 25 March 2020
" excellence all the way and I got a fab upgrade "
" High level of professional service at this very uncertain and fraught time. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JOHN - 25 March 2020
" very easy good car good experience "
" Fast check in, good customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by KHURRAM - 24 March 2020
" Got free upgrade great Service "
" Excellent free upgrade "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by SUSAN - 24 March 2020
" All good. "
" All good - in difficult circumstances (coronavirus crisis meant the desk was very short staffed) "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SIMON - 23 March 2020
" Great Customer Service - Godd clean vehicle and easy drop off. "
" The customer service in very adverse circumstances was excellent - The Budget Agent who handled my hire at Heathrow was helpful and went beyond normal service and was genuinely interested in helping me with my visit to the UK. WELL DONE "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BASINGSTOKE, GB - Reviewed by NEIL - 23 March 2020
" Great ladies working at the Basingstoke office. Would highly recommend "
" Very helpful and professional "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWCASTLE, GB - Reviewed by BRIAN - 22 March 2020
" Great comprehensive selection "
" Excellent price in comparison with other hire car companies "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by ANNETTE - 21 March 2020
" Great value "
" Efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by LYNNE - 21 March 2020
" Great service - Easy Pick UP /Drop Off - Recommend - Use Again "
" Great staff /service - Easy Pick UP /Drop Off - Recommend - Use Again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by FRANK - 21 March 2020
" Second time recently I have used Alamo BHX and the staff and service has been top class. "
" Second time recently I have used Alamo BHX and the staff and service has been top class. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by R - 20 March 2020
" Experience was good i will go back for another rental. "
" The car pickup was good. The Green motion employee explained the car and away i was. Also handing in the car was swift. Overall a good rental experience. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
LIVERPOOL, GB - Reviewed by PAUL R - 20 March 2020
" very good site, even a phone call was answered in 20 seconds, nothing is too much, excellent company which i have used for years now. "
" Staff were very professional and polite, the best i have come across in renting. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ALEXANDER - 19 March 2020
" 5stars,highly recommended "
" First time I have used keddyI would definitely use them again ,the staff were really helpful,and the vehicle was better than I expected 5stars "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by IRENE - 19 March 2020
" I have used Alamo before and found them to be the most efficient and pleasant company to deal with and are therefore my 'go to' company for car hire. "
" While on holiday I lost my driving license and the staff at Alamo were so helpful in changing everything over to my husband's name etc., even although it was 6am. Your staff are a credit to the company. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MARTIN - 18 March 2020
" Gerne wieder! "
" Good, very friendly stuff. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
GLASGOW, GB - Reviewed by ISABELLA - 18 March 2020
" Friendly efficient staff. "
" Simple process "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by FRANK - 18 March 2020
" Good!! "
" First Class. Staff helpful . All round good service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by STEPHEN - 18 March 2020
" First rate "
" Excellent service highly recommended "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by GRAHAM - 18 March 2020
" Like the fact you can drop off out of hours "
" Little bit too thorough at check out and going over car, seeing as I've hired vehicles many many times from enterprise etc "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9
LONDON, GB - Reviewed by RODNEY - 17 March 2020
" Recommended. "
" Good company. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by BERNADETTE - 17 March 2020
" Professional, seamless & efficient "
" He was extremely helpful & efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by GRAHAM - 17 March 2020
" Whilst condition of vehicle was was good, the vehicle itself, a Renault Captur, was horrible to drive "
" Very efficient, both pick up and hand back. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BRISTOL, GB - Reviewed by MICHAEL - 17 March 2020
" Very good "
" Good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
LONDON, GB - Reviewed by MARTIN - 16 March 2020
" Auto Europe is a great place to compare vehicles for rent. "
" Good car and great service from customer service rep, Jake who looked after us on pick up and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by RAJINDER - 16 March 2020
" Good experience "
" The young lady was very helpful and explained all the details clearly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ANTHONY - 15 March 2020
" Very easy experience "
" Good connection. Great staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by MRS MELANIE JANE - 14 March 2020
" Excellent ...Thank you Jamie ( Luton office) "
" Excellent service by Jamie in the Luton office ....super helpful. Thank you , Melanie Jeary "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EAST MIDLANDS, GB - Reviewed by PETER - 14 March 2020
" Very easy..no problems "
" As always..a pleasant experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ALEXANDER - 14 March 2020
" Also with Auto Europe, had the best deals, ever Thank yoiu "
" I have rented cars for a while now at the same Location and nothing but positive memories Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by LEE - 13 March 2020
" Pain free and cheap "
" Pain free and cheap "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by BERGEN - 13 March 2020
" Excellent from start to finish. "
" A very welcome upgrade added even further to the overall satisfactrion. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by NELSON - 12 March 2020
" i do recommend my friends "
" well organize the car was clean "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by JULIE - 11 March 2020
" Easy service to use, very professional. "
" Excellent service, quick, friendly and very professional. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by RACHEL - 11 March 2020
" Excellent service. "
" Friendly staff at pick up and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by CRAIG - 10 March 2020
" Very speedy slick service at collection and drop off. Very helpful professional staff. "
" Extremely helpful staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LIVERPOOL, GB - Reviewed by GORDON - 10 March 2020
" I always use autoEurope as the site to route me through to my preferred provider, Alamo/Enterprise. Good prices and no-nonsense cancellation/change policy. Highly recommended. "
" Fantastic service, as always. I've used Alamo/Enterprise 3 times in the last couple of months and service is so good, I wouldn't look anywhere else. Very friendly staff, who genuinely care about their customers. There is no 'hard-sell' of extra insurance and the pick up process is very quick. The cars are always very new and in great condition. Drop-off is always easy and, again, very quick. I really wouldn't use anyone else. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHEFFIELD, GB - Reviewed by MARTIN - 10 March 2020
" Excellent price and service. "
" No issues at all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by STEPHEN - 10 March 2020
" Great value and love the ability to cancel for no fee in 48 hours. "
" Really helpful and friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by EDWARD - 09 March 2020
" Always the best choices and prices "
" Used them for years and never any problem. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by GEORGE - 09 March 2020
" Great service as always "
" Great service as i was caught in the Flybe problems and needed to keep the car and change the drop off venue which was duly confirmed with no hassle and saved me a monumental train journey and time loss. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
SOUTHAMPTON, GB - Reviewed by PHILIPPA - 06 March 2020
" Helpful friendly service going the extra mile "
" Helpful and friendly service I have come to expect . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by SAMUEL - 06 March 2020
" Recommend this firm for car hire. Great service and pleasant staff. Thankyou "
" Staff were courteous and helpful. Great service! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NOTTINGHAM, GB - Reviewed by GRAHAME - 06 March 2020
" Excellent "
" Helpful, efficient and intelligent staff. A pleasure to deal with. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by MARGARET - 06 March 2020
" Great experience overall "
" Hired an Astra, great car to drive. Lassie who was in the Office was extremely pleasant and helpful. Found car - no problem. Car was grubby on the outside. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ISLE OF MAN, GB - Reviewed by MARTIN - 06 March 2020
" excellent and transparent "
" excellent, friendly efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LONDON, GB - Reviewed by ARNAUD - 05 March 2020
" Brilliant "
" A very good experience with a very plaisant person at the desk. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by DAVID - 04 March 2020
" Staff was very efficient and very friendly. Car provided was also very good. "
" Staff was very efficient and very friendly. Car provided was also very good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by KEVIN - 04 March 2020
" I would recommend hiring from Auto Europe everything very smoothly and in a professional manner and all queries and communications were dealt with promptly. very satisfied. "
" Hiring the car was straight forward and easy, everything was ready and the vehicle was was clean and well prepared for my journey. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by DENIS - 04 March 2020
" I allways use Auto Europe for my car hire, as I hire in lots of countries. Its convenient and easy. "
" Simple system. All information given. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by NATASCHA - 03 March 2020
" all good no issues "
" very good no issues "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by IAN - 03 March 2020
" Very efficient. "
" Good pick up and drop off experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ALISON - 03 March 2020
" Lovely service "
" Fabulous all round experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SAMANTHA SAU YAN - 02 March 2020
" very satisfied with whole process "
" No problems at all. Staff very friendly and helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by PETER - 01 March 2020
" Auto Europe is always my first place to search for car hire. I generally hire a car twice a year. Although the hire companies recommend hiring from their own website their prices are never as good as Auto Europe. Also, the option to cancel or amend the booking up to 48 hours in advance is very useful. I have used Auto Europe for the past 10 years and have never had a problem. "
" Quick and efficient pick up and drop off of an almost new vehicle. no problems at all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by FIONA - 29 February 2020
" Will happily use again. "
" Very helpful staff. Easy and efficient service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LONDON, GB - Reviewed by GEORGE - 29 February 2020
" Pleasantly surprised. Everything went so smoothly from beginning to end. "
" Pleasantly surprised. Everything went so smoothly from beginning to end. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ALEXANDER - 29 February 2020
" all in all good "
" VERY GOOD. THE SERVICE, THE CARS. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MIKE - 28 February 2020
" Easy pickup, friendly staff, nice car "
" Super service and great cars "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by STEPHEN - 28 February 2020
" Auto Europe prices were favourable compared to other sites and very easy to book and received immediate confirmation "
" Prompt and courteous service at Enterprise and a complimentary upgrade too! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by JOANNE - 28 February 2020
" Overall thoroughly enjoyable "
" Easy straightforward and competitive "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JANE - 27 February 2020
" Excellent car hire experience. "
" Very professional & friendly service, from the bus ride to car return. All your staff were excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by GRAHAM - 27 February 2020
" Easy booking, no hard sell for unnecessary Insurance - I heartily recommend Auto Europe and Enterprise for quality and customer service. "
" An easy and quality experience. A lovely vehicle and great, helpful staff. A pleasure! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by CORINNE - 27 February 2020
" Very satisfied "
" Far superior to greenmotion who I have used previously "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by KIM - 26 February 2020
" Very pleasant experience "
" Very professional and easy to deal with. Very friendly and helpful staff. Lovely car and good price "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DAVID - 26 February 2020
" Great friendly and efficient "
" Efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by LAURA - 26 February 2020
" Fine "
" Everything was great, just pricey to hire due to half term. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by IAN - 26 February 2020
" Very good. "
" Ritz, the guy who checked me in and allocated the car was spot on! Perfect man to meet after a delayed flight, long day etc. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JOHN - 26 February 2020
" Brilliant service "
" Very efficient bus service to a very comfortable hotel pick up area. They could not have made us more welcome. Definitely book again for the best and cheapest car rental available. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWCASTLE, GB - Reviewed by GEOFFREY - 23 February 2020
" Reasonably priced and efficient service, I would use again. "
" Car was new and very good. Staff were very good and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by HEATHER - 22 February 2020
" Very happy would recommend "
" Helpful staff. Upgrade of car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by GORDON - 22 February 2020
" I hire on a frequent basis and AutoEurope is my go to company. Always great choice and competitive pricing. "
" Very prompt, courteous and professional service as always from Alamo/Enterprise. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by RICHARD - 17 February 2020
" Overall an excellent experience. "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ROBIN - 17 February 2020
" Very easy selection and booking. Addional insurance good value. "
" Fast and easy pickup, Chris was very helpful. Drop off fast and simple. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWCASTLE, GB - Reviewed by JANET - 15 February 2020
" Excellent experience. "
" Very friendly professional staff member at pick up "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
INVERNESS, GB - Reviewed by DESMOND - 15 February 2020
" Easy site to use, so far, the best prices "
" Easy and straightforward from collection to drop off. Upgraded car as well, perfect. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by COLIN - 14 February 2020
" Good car. Everything perfect "
" Excellent service and staff very polite and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by MICHAEL - 14 February 2020
" Auto Europe has the very best prices, hands down. "
" Fast, efficient, nice clean late model car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by LAWRENCE - 13 February 2020
" Will use again no problems at all "
" Yes all was fine with my Yaris. Quick pick up and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by NEDA - 11 February 2020
" Smooth and pleasant "
" Friendly and honest staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by WENDY - 11 February 2020
" Excellent "
" All went perfectly. Staff were marvellous "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by ALEX - 08 February 2020
" I would recommend auto Europe to all my friends and family "
" Staff were very friendly and professional, hand over of the car was well explained "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ALAN - 07 February 2020
" Friendly staff "
" Very good service and easy to get to via a bus service from Terminal 5 "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by RICHARD - 07 February 2020
" Excellent. "
" Very very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by DAVID - 06 February 2020
" Excellent and will repeat every time I travel to Birmingham "
" Quick, easy and friendly. Lowest deposit too "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
EXETER, GB - Reviewed by JONPAUL - 06 February 2020
" Great service and price. "
" Great price. Local staff. Fantastic even up graded. At the desk. Brand new car. Looking forward to hiring again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by HISHAM - 05 February 2020
" Thanks for you service "
" Exellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by DAVID - 05 February 2020
" Excellent great I did not have to return with full tank.no searching for s filling station. "
" Very helpful and friendly staff.efficient service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by SIMON - 05 February 2020
" Was looked after honestly, was concerned extra damage would be added. But that was not the case "
" The Only downside is that the depot is not at the airport. Very pleased with the service, "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by PATRICK - 05 February 2020
" Apart from the pick up issue, it all went well. "
" The only issue is the pick up at the airport car park, which can take some time. "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by OLUSINA - 05 February 2020
" Value for money "
" Good custom "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by ANDREW - 04 February 2020
" Quick & hassle free "
" Courteous & helpful staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by FRANCES - 04 February 2020
" Excellent experience "
" Always a pleasure to book & collect hire car through these services "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10