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VENICE CAR HIRE REVIEWS
Car hire reviews in Venice
Blessed with one of the world's most iconic cityscapes, the ancient city of Venice promises more architectural treasures and unexpected tourist surprises than most other places in Europe. The first thing to do is sip on a freshly-brewed cappuccino and soak up the atmosphere in St Mark's Square (the city's bustling centrepiece famous for its basilica), before snapping those all-important selfies on Rialto Bridge and in front of the Bridge of Sighs. And few people can resist a romantic gondola ride down Grand Canal after seeing all the artistic wonders on display at the Gallerie dell'Accademia.
By booking a car hire in Venice with Auto Europe, you can discover the city and enjoy exhilarating road-trips in the local Venetian countryside, with Lake Garda and the Dolomite Mountains close by and all the fun of the Valpolicella Wine Route within easy reach. Pick up your vehicle at Venice Marco Polo Airport just 13 km north of the city or at Venice Santa Lucia Train Station in the heart of the city centre. You can also collect your car at Venice Mestre Train Station just outside the city on the Italian mainland. To find out what others have to say about the quality of Auto Europe's wide-ranging local services, take a look at our car hire reviews in Venice section below.
AUTO EUROPE VENICE, ITALY Car Rental Reviews
Average Rating for Auto Europe Venice:
VENICE, IT - Reviewed by FREDERICK - 09 March 2021
" Hired car for one day .... absolutely no complaints "
" No problems. Helpful and easy to locate "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by JOEL - 28 October 2020
" Overall a great experience - we had a great car and good support. I also felt confident that if anything went wrong I could phone up AutoEurope and get it resolved- that's a big added value of having a broker. "
" Smooth pickup, upgrade to better car. Excellent vehicle in top condition. Only snag was they sent me the details of someone else's rental to my email account which made me anxious I was to be held liable for his rental (was resolved). Very fast and friendly drop off of vehicle in perfect condition. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by RICHARD - 08 October 2020
" Relaxed "
" Relaxed "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by PAUL - 20 September 2020
" Easy to book with competitive pricing. "
" Excellent and efficient service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by CHRISTOPHER - 18 September 2020
" have rented with enterprise for the last 3 times and have never had a problem. "
" helpful friendly staff, no nit picking looking for tiny flaws with the car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by ROBERT - 09 September 2020
" First Class "
" First Class "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
VENICE, IT - Reviewed by GYORGY - 03 September 2020
" I regularly rent via Auto Europe and multiple times Budjet "
" It is very good practice took photos about existing small demage of the car body "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by ANDY - 09 March 2020
" Hiring a vehicle can be stressful but this was efficient and straightforward "
" Efficient pick up and drop off. Clean new vehicle "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by FRASER - 09 March 2020
" Pleased to have got the car as advertised and not the "equivalent" "
" Excellent service at check-in "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by NICHOLAS - 03 March 2020
" Very good "
" Good in Venice "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
VENICE, IT - Reviewed by GIOVANNI - 01 March 2020
" Excellent service "
" Very smooth, troublefree rental "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by JEFFREY - 27 February 2020
" Always seem to get a good experience when booking via AutoEurope, easy website to use. This year with Sixt was as good as any. "
" Excellent - no queue at the hire desk, whereas other operators seemed to be overwhelmed. Virtually new car provided and drop-off was quick and easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by TIMOTHY - 25 February 2020
" Very happy all round "
" I was very impressed. The pick up and drop off were very straightforward. The car was spot on. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by LAURA - 02 February 2020
" very good "
" the service was quick and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by OLEKSII - 02 January 2020
" all good "
" all good "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
VENICE, IT - Reviewed by ALAN - 30 December 2019
" Very satisfied with the car, and overall experience. "
" Staff at pick up point (Marco Polo airport) very pleasant and friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by LAURA - 27 October 2019
" Great service "
" Smooth from start to finish "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by KEITH - 25 October 2019
" Auto Europe gives a good range of car hire options and an easy booking process. "
" Good Service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by VITOR ANTONIO - 20 October 2019
" All good! Everything was fast, no issues at all! "
" All good! Everything was fast, no issues at all! There could be more signs to find the pickup place easier. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by NORBERT - 10 October 2019
" Everything is good "
" Everything is good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by JOHN - 24 September 2019
" Very good "
" Extremely efficient and pleasant staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by LIAM - 22 September 2019
" Cannot fault in anyway "
" Superb will definitely use again .Thanks great car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by PETER - 09 September 2019
" Very happy with the booking and will definitely book again. "
" I was really happy with the car and the price. The only negative was that I did have to wait about 40 minutes at the desk to pick up the car as there was only one girl at the desk, but she was great! Grateful that I could take the car into Slovenia without extra charges. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by JULIAN - 09 September 2019
" All good Thanks "
" All good Thanks "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by MICHAEL - 08 September 2019
" Very happy and would use again. "
" Relaxed, easy service. Great that we had cross-border travel between Italy, Croatia and Slovenia at no extra charge. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by CHRISTOPHER - 03 September 2019
" I found the car hire (Venice) easily. The check in was great and helpful. The car was very good. Unlike many car hire experiences I felt secure and helped - not harassed and unsure. "
" I found the car hire easily. The check in was great and helpful. The car was very good. Unlike many car hire experiences I felt secure and helped - not harassed and unsure. It would alsways be helpful to have someone explain the dash/control panel and refuelling (what levers/keys to open petrol tank) that never happens but it should. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by ROHAN - 02 September 2019
" Excellent "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by PETER - 01 September 2019
" Good "
" Better than previous "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
VENICE, IT - Reviewed by SEAN - 19 August 2019
" Will definitely use auto Europe again. "
" I was unsure how I was going to get on because it was my first time hiring a car abroad. The customer service rep at the desk was really friendly and helpful. The car we had booked wasn't actually there so they upgraded us. We were on the road in no time at all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by KENNETH - 12 August 2019
" Always seem to come up with the best deals "
" Simple, easy and efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by JAMES - 10 August 2019
" Would definitely use AutoEurope and Europcar again. "
" Pick-up took a while but only because they were so popular. Couldn't fault the car not the drop-off - absolutely perfect. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by GARRY - 09 August 2019
" Very good overall "
" Good experience overall - vehicle was a bit tatty - lots of dints, broken bumper, missing wheel trim "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 6
VENICE, IT - Reviewed by LESLEY - 08 August 2019
" Good "
" Efficient and very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by PAOLO - 27 July 2019
" Very good "
" All good except a long queue at the check in "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by CLIVE - 26 July 2019
" Overall experience was excellent. Will use Auto Europe again. Many thanks "
" Staff were very helpful and attentive. No hard sell on additional insurance. We had our own and that was fine. Car drop off very efficient. Fuel level and car condition checked-off by a member of staff. Much better process than other car rental operators. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by JONATHAN - 26 July 2019
" Staff very friendly & helpful, drop off very quick "
" The vehicle had scratche on it not shown on the hire documents....don't like Renault cars ;). Approx 20 minute wait to speak to counter staff at pickup. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
VENICE, IT - Reviewed by DAVID - 22 July 2019
" Good car and easy hire pick up and return process plus good value. "
" Good car and easy hire pick up and return process plus good value. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by TERRY - 16 July 2019
" Car hire was easy and convenient - as long as prudent actions were taken re condition of car on hire and return. "
" Competent service - but unexpected charges and purpose of deposit could have been explained better. "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by PAMELA - 10 July 2019
" It was easy to compare prices, features and services on the website. I also made an amendment to my booking which was easy to do and everything went smoothly with the car rental company. "
" The collection of the vehicle was very straightforward and easy. The Venice office was located close to Mestre Train Station. The car was virtually new with only 3000 miles on the clock and spotlessly clean. The only issue was the drop off location in Salerno. Advertised as Salerno 'City' Office, this drop off point was in fact a random guy working in a petrol station at a service station on the Autostrada! I do ask myself, who on earth would want to drop a car off on the motorway?! How do Leasy's think you will then get to to the centre?! I hold my hands up, the fault was mine for not checking this address properly, but logic would surely dictate that the 'city' office is in the city. Anyway, we were lucky that the nice guy who we dropped the car off with, Ramone I think his name was, offered to drive us into the centre to take the bus to Amalfi...had he not offered we may have found ourselves stuck with a big taxi fare...if a taxi would have even come for us that is! Other than this drop off issue, everything else about the car hire was pretty much perfect. I would recommend this company. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 3 Condition of the Vehicle: 10
VENICE, IT - Reviewed by ROBERT - 24 June 2019
" No problems "
" Good company "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 8
VENICE, IT - Reviewed by JOHN - 13 June 2019
" Excellent. "
" Excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by DAMIAN - 05 June 2019
" As above. "
" Better than expected overall. The off-airport location is a little inconvenient but the shuttle was regular & fast & the driver friendly & helpful. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
VENICE, IT - Reviewed by BRUCE - 29 May 2019
" Locauto was a good company one of the better ones. "
" pretty good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by JEFFREY - 07 March 2019
" Easy to book online. "
" Very smooth collection and drop-off process. For a relatively new car, it had quite a few scratches and scrapes, but other than that everything fine. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
VENICE, IT - Reviewed by NICHOLAS - 19 January 2019
" The collision damage waiver and need for additional insurance is always disconcerting. I have now taken out a separate annual insurance for the excess refund and won't know if this is wise until we are unlucky enough to suffer damage a hired vehicle "
" It was tricky finding the desk which was shared with hertz. There was only a Hertz representative there who informed us we had to wait for the Firefly rep to return. Once he did the paperwork was dealt with much faster than most hirers and there was no queue and we were away in under 30 minutes. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
VENICE, IT - Reviewed by FRANCESCO - 15 January 2019
" Generally good "
" All went smoothly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by IAN - 08 January 2019
" Good positive return no issues quick . "
" Very helpful on arrival quick and no issues "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by MICHAEL - 25 November 2018
" As always a very good experience. This is the ONLY company I will use in Italy as I have always found them fast, efficient and friendly. The recent upgrade of car was much appreciated. I am back and forth to Italy a lot and will be using you again in a few weeks. "
" Absolutely BRILLIANT! Efficient and friendly staff at the desk, a very nice free upgraded car. This is the ONLY company I use in Italy. Will be back in a couple of weeks. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by CRAIG - 08 November 2018
" Very good shame we didn't get a Fiat 500 which is what we wanted "
" very good. little walk to find it "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by ANDREW - 06 October 2018
" Quick and easy. Decent vehicle. Will book again in the future. "
" No problems start to finish. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
VENICE, IT - Reviewed by ROBIN - 11 September 2018
" First class "
" Superb. Maggiore office shut and directed to Avis. All very satisfactory and would use again. Car in good as new condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by PETER - 10 September 2018
" Excellent vehicle. No issues. "
" All went well. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by ROBERT - 10 September 2018
" Fast and efficient "
" Exelent no long queues for collections or returns could not be easier "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by ANTHONY - 09 September 2018
" Efficient and quick pick up. Decent car in good condition "
" Good engaging staff who help us with arranging Special Assistance for my elderly mother "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by MICHAEL - 31 August 2018
" Pretty flawless no issues. "
" First time to use this company, no issues would use again. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
VENICE, IT - Reviewed by IGOR - 21 August 2018
" Auto Europe is the best; I have booked a car well in advance, and rebooked it with Auto Europe a few times as price was going down (prompted by AE a few times with new offers, etc). The procedure is straightforward and quick, and I use it for years. "
" The only problem was an hour-long wait in a queue to get a car (the queue was joint for all Herthz siblings, like Thrifty and Dollar), but probably this is inevitable in Venice at the beginning of August. It could be expedited if all the data enetered when booking with AutoEurope were automatically transferred to Hertz. As there was no car available in the class that I booked, I was upgraded at no cost to a nice SUV. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
VENICE, IT - Reviewed by ABRAHAM - 13 August 2018
" excellent "
" wonderful "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
VENICE, IT - Reviewed by JACQUELINE - 23 July 2018
" I was happy overall. "
" Everything went smoothly at both collection and drop off. Staff were charming and helpful. The car was OK but I think it needed a service as the brakes were not that good. I did suggest the car should have a service when I dropped it off but they said it was not necessary. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
VENICE, IT - Reviewed by JANE - 22 July 2018
" Always good value and have never queued when collecting the car so far "
" No queue and efficient staff "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
VENICE, IT - Reviewed by JONATHAN - 06 July 2018
" Great price "
" Couldn't have been better - good price, good car, good location, good service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by JAMIE - 29 June 2018
" Excellent service & car - will use again "
" Excellent policy on scratch size which takes the worry out of checking every small scratch before you hire. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by HARVEY - 14 May 2018
" A good deal as usual. "
" Friendly, professional and efficient service. Nearly new, clean car. Convenient location in the airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by WILLARD - 24 June 2015
" In past years we did not get the actual model car we had reserved. It was a pleasant surprise to get the Hybrid Yaris that we had reserved. "
" the checkin person at the Maggiore counter was very helpful and his speaking English really helped us. "
VENICE, IT - Reviewed by PETER - 22 June 2015
" Auto Europe had an admin meltdown and booked the car in the wrong name, this caused a six hour hold up to getting the car and a huge problem with over ten calls to your hot line at huge personal cell phone cost. What a waste of a day of our holiday. However it did get resolved by one helpful staff member, although the earlier staff member was hopeless. "
" Even though the booking problem was a Auto Europe issue, equally the staff in the Hertz office could have been less interested, they were rude and couldn't be bored going one inch extra distance to help. I intend to complain long and hard to anyone who will listen as to how utterly useless they are. I resolve never to use them ever again. "
VENICE, IT - Reviewed by PAULO - 04 June 2015
" Auto Europe good value for money. Italy rent car, good team, and Safe car. Recommend Maggiore rent Car Company. "
" Italy rent car, good team, and Safe car. Recommend Maggiore rent Car Company. Well done Smile rent. "
VENICE, IT - Reviewed by TIMOTHY - 01 June 2015
" A bargain car hire. At only £46 for 1 week's rental. Booking was easy. The only point that I have to make is that the pickup in Venice is by the side of a white tower and not on the first floor as specified on the receipt. "
" A bargain car hire. At only £46 for 1 week's rental. Booking was easy and block on credit card removed within 3 days of returning car. The only point that I have to make is that the pickup in Venice is by the side of a white tower and not on the first floor as specified on the receipt. We waited around 20 minutes for the transfer vehicle to arrive. As specified, on the receipt, upon arrival at the airport, one should call the company to arrange pickup. We tried calling from the airport pay phone but they were out of order and swallowed our last change in Euros without us being able to make a call. A mobile phone is therefore recommended as I ended up using the mobile phone of an airport member of staff. The Firefly staff were friendly. "
VENICE, IT - Reviewed by RICHARD - 28 May 2015
" thanks made the transaction easy "
" good car they could do with being more friendly "
VENICE, IT - Reviewed by RICHARD - 11 May 2015
" keep the prices competitive and develop a loyalty system, I check four or five comparison sites looking for the best deal currently. "
" Once you know and understand the system with regards to being picked up at the airport and taken to their offices, it works very well. I have used Firefly at Venice Marco Polo airport twice this year already and have been very satisfied on both occasions. The guys in the office are competent, their English is good and collect/deliver you promptly from/to the airport. "
VENICE, IT - Reviewed by DAVID - 02 May 2015
" more information in price comparison re possible extras e.g. breakdown cover "
" First time I have ever been offered breakdown service as an extra. I always assumed you that would be automatically assisted if there was a problem with the car "
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