AUTO EUROPE BIRMINGHAM, UNITED KINGDOM Car Rental Reviews

BIRMINGHAM, GB - Reviewed by STEPHEN - 27 April 2022

" No problems. Website was easy to use. "

" Pick up went smoothly. Staff brought the car to the cabin in the rental car park. Car had multiple scratches and marks but they were all from previous hirers. Return was no problem, staff accepted that the damage to the car was there before my hire. Staff were very helpful, I will use Keddy in future. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by MICHAEL - 19 December 2021

" Excellent customer service, best prices offered and will,without doubt, use AutoEurope in the future. Thank you. "

" Would most definately recommend Easirent at Birmingham airport. Service by all staff and shuttle experience was excellent (just a few minutes drive from the airport). New car, immaculately clean & great value. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by ANTONIA - 15 November 2021

" Great car at great value "

" Telephone Staff needs to be more patient "

Overall Value: 10
Efficiency of Counter Staff: 6
Expediency of Drop-off: 7
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by GODFREY - 27 August 2021

" Excellent team at BHX "

" Staff excellent. "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BIRMINGHAM, GB - Reviewed by RIZWAN - 15 August 2021

" 5 star service from start to finish would definitely use again. "

" Excellent service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by JOSEPHINE - 11 August 2021

" Overall my experience was fantastic "

" Quick and easy I always get a good upto date car. It's cheap and reliable I won't use anyone else. Budget is amazing "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by RASHTA - 09 June 2021

" I secured an online vehicle,...took the correct documents, I had a variety of vehicles available in the category of my choice on that day. Then i was good to go "

" Simple, efficient and straight forward no fussing no hassle,.. polite friendly helpful staff,..would recommend . 10/10 overall service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by STEPHEN - 15 April 2021

" Very good service "

" Perfect "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by NIGEL - 08 October 2020

" Good "

" All really good and free upgrade. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by JULIA - 02 September 2020

" All great "

" All round brilliant service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by WINSTON - 29 August 2020

" Ease of booking and range of choice very good. "

" Pick up a bit slow but understandable under the circumstances. Staff friendly and helpful. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by FRANK - 21 March 2020

" Second time recently I have used Alamo BHX and the staff and service has been top class. "

" Second time recently I have used Alamo BHX and the staff and service has been top class. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by LEE - 13 March 2020

" Pain free and cheap "

" Pain free and cheap "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by SAMUEL - 06 March 2020

" Recommend this firm for car hire. Great service and pleasant staff. Thankyou "

" Staff were courteous and helpful. Great service! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by DENIS - 04 March 2020

" I allways use Auto Europe for my car hire, as I hire in lots of countries. Its convenient and easy. "

" Simple system. All information given. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by NATASCHA - 03 March 2020

" all good no issues "

" very good no issues "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by JOANNE - 28 February 2020

" Overall thoroughly enjoyable "

" Easy straightforward and competitive "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by KIM - 26 February 2020

" Very pleasant experience "

" Very professional and easy to deal with. Very friendly and helpful staff. Lovely car and good price "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by COLIN - 14 February 2020

" Good car. Everything perfect "

" Excellent service and staff very polite and helpful. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by DAVID - 06 February 2020

" Excellent and will repeat every time I travel to Birmingham "

" Quick, easy and friendly. Lowest deposit too "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BIRMINGHAM, GB - Reviewed by DAVID - 05 February 2020

" Excellent great I did not have to return with full tank.no searching for s filling station. "

" Very helpful and friendly staff.efficient service. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by PATRICK - 05 February 2020

" Apart from the pick up issue, it all went well. "

" The only issue is the pick up at the airport car park, which can take some time. "

Overall Value: 9
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by NICHOLAS - 28 January 2020

" Very Good "

" Everything went as planed "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by SUZANNE - 24 January 2020

" Very good "

" Excellent. Helpful , patient and polite. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by DAVID - 10 January 2020

" Easy to book and great prices. "

" We were offered a free upgrade and everything was dealt with very quickly. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by MICHAEL - 09 January 2020

" Good Value "

" Excellent Service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by MICHAEL - 08 January 2020

" Happy with service & very competitively priced after scanning the internet "

" All good, smooth pick up & return, very helpful & friendly staff. Would recommend. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BIRMINGHAM, GB - Reviewed by JANE - 07 January 2020

" Highly recommend. Smooth and efficient and car was immaculate. "

" Very efficient and friendly. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by RACHEL - 06 January 2020

" Love the car "

" Very quick and professional customer service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by JORGE MANUEL - 05 January 2020

" Very good... "

" Everything perfect... "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by ABDUL - 04 January 2020

" Good service and experience. "

" Good Experience. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by AARON - 04 January 2020

" Fantastic car and price "

" Friendly team and quick "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by WASIM - 20 December 2019

" Very efficient "

" Friendly staff "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by WILLIAM - 28 November 2019

" Overall very happy with booking online. Easy to use site and very clear. Felt confident using it . Everything clearly set out "

" Good location and felt at ease dealing with them. Would use them again "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by ALAN - 23 November 2019

" Can't fault it "

" Very good no complaints "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by KIERAN - 15 November 2019

" Just a couple of minor issues but otherwise very good "

" The location for the return was not easily found. The counter staff did not tell me about the code required for raising barrier on exit. "

Overall Value: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by MYNDERT - 13 November 2019

" Easy transfer to and from the airport. The experience was completely stress-free "

" Staff were really helpful and friendly. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by SIMON - 11 November 2019

" Good service "

" Good car, good price "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by ANN - 06 November 2019

" Very good! "

" Even though my flight was delayed & i was 5hrs late collecting my hire car nothing was too much trouble for Zayn or his colleague. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BIRMINGHAM, GB - Reviewed by EMMA - 29 October 2019

" Great company, always look after me. "

" Great "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by AHMAD - 28 September 2019

" the car was amazing, very new and clean. "

" the car was amazing, very new and clean. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by HUSNA - 19 September 2019

" good experience and good drive "

BIRMINGHAM, GB - Reviewed by MARK - 17 September 2019

" Great value. Excellent service. Would use again. "

" Great smooth service. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by STEPHEN - 14 September 2019

" Good online service "

" Always excellent all round "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by JOHN - 01 September 2019

" Very happy!! "

" Very professional organisation- thank you! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by WALTER - 22 August 2019

" Couldn't leave my bike at the pick up office, but I was offered for someone to pick me up at home for free.Excellent service! "

" Couldn't leave my bike at the pick up, but I was offered for someone to pick me up at home for free, I was very impressed with the service! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by TERENCE - 14 August 2019

" Excellent "

" Excellent "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by JENNIFER - 13 August 2019

" quick easiest collection of an hire car ever "

" quick easiest collection of an hire car ever "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by ATIF - 10 August 2019

" excellent "

" excellent "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by NEIL - 03 August 2019

" 2nd time I have used this company and would use again without a problem. "

" I was delayed for 6 hours but there was not a problem when I eventually arrived. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BIRMINGHAM, GB - Reviewed by PETER - 26 July 2019

" Really good easy super experience "

" Easy rental Good pick up and return Pleasant staff "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by JOHN - 23 July 2019

" Very happy with the service "

" Professional and friendly staff "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by GERALD - 23 July 2019

" Overall very good. "

" I use Green Motion quite regularly and always found them to be very good. The staff are always friendly and helpful. Occasionally the cars are not as clean as they might be but I think that maybe due to a fast turn around. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BIRMINGHAM, GB - Reviewed by ALAN - 23 July 2019

" Overall excellent value. "

" Surprised to be asked for a utility bill luckily had one on phone, "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BIRMINGHAM, GB - Reviewed by KENNETH - 19 July 2019

" easy people to deal with an all ways "

" the young lady Tracy that served me was absolutely fabulous and the young lady that gave me the car keys also could not be nicer. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by JOHN - 14 July 2019

" Airport shuttle service to and from collect and drop-off was great. "

" Although situated off the mainstream, the car hire expeience was seamless and very efficient - beyond expectation "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by GRAHAM - 12 July 2019

" Fast and easy to book online very keen hire rates "

" A clean low mileage vehicle provided staff extremely efficient and courteous offered a lift to the rail station upon return "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by DAVID - 11 July 2019

" Simple to use website with clear pricing policy. Quick and efficient confirmation of booking and email of documents. Used five time in past four months and will continue to use as first point of call for hiring in future "

" Professional, polite and efficient staff meant quick trouble free pick up, smooth experience to extend hire involving one phone call nd two emails over the weekend. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by NEIL - 06 July 2019

" very satisfied "

" very satisfied "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by ATIF - 26 May 2019

" Excellent service "

" Excellent "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by BERNADETTE - 27 April 2019

" Great service and vehicles Unlimited mileage is perfect too "

" Hassle free Friendly staff Easy pick ups & returns "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by DAVID - 02 April 2019

" Easy to deal with exceptionally easy from begfinning to end "

" Very good service not to be faulted "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BIRMINGHAM, GB - Reviewed by WINSTON - 07 March 2019

" Overall fairly good "

" Vehicle dirty on pick up "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 5

BIRMINGHAM, GB - Reviewed by RICHARD - 30 January 2019

" All fine thanks. "

" All fine thanks. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by JOSIAH - 25 January 2019

" great customer service and good value for money "

" great customer service and good value for money "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by SARAH - 20 January 2019

" Always satisfied! "

" Interrent is OK, but does try to sell extra insurances even though I had taken out a exclusive package with Auto Europe. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by DAVID - 19 January 2019

" Quick to book and nice to have different insurance options. "

" Great car although quite a lot of minor scrapes and knocks. Overall fantastic value. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BIRMINGHAM, GB - Reviewed by NOREEN - 13 January 2019

" Great car hire low deposit choice to get full cover. "

" I have hired car from auto Europe before straight forward transactions. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by JOHNATHAN - 12 January 2019

" Very pleased with the overall service provided by Auto Europe and Green Motion at Birmingham International Airport. I have no reasons not to use them again. I'm planning to fly back to Birmingham in a few months, will certainly use them again! "

" I've used Green Motion a few times before and they have always provided a friendly and swift service when I arrive. Will certainly use them again! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by SIMON - 09 January 2019

" Very chaotic on pickup, maybe not their fault, couple of very difficult customers in, but common thread seemed to be confusion about insurance and deposits on credit cards. Actually including a map of where nearest fuel station was would be a worthwhile addition. Dropoff however was faultless. "

" Fine "

Overall Value: 7
Efficiency of Counter Staff: 4
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by JAMES ALEXANDER - 08 January 2019

" Friendly staff, efficient experience. "

" Efficient collection and drop off. No hidden charges. "

Overall Value: 4
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by MICHAEL - 06 January 2019

" Very smooth process "

" Good and smooth "

Overall Value: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 7
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by HAZEL - 05 January 2019

" Ok "

" Ok "

Overall Value: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 5

BIRMINGHAM, GB - Reviewed by FIRAS - 02 January 2019

" Very Competitive rates and easy with excellent customer service "

" Very Helpful staff at check in, quick service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by STEVEN - 29 December 2018

" Best car hire experience I have had, thank you "

" The whole process was very smooth from start to finish, thank you "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by NORMAN - 15 December 2018

" Insurance - you buy the best from Auto Europe and get to the renter and told you're not covered for tyres and glass - thanks Auto Europe! "

" The pick-up / drop-off arrangement was less than ideal - lucky I wasn't in a hurry and it wasn't raining. "

Overall Value: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 8

BIRMINGHAM, GB - Reviewed by STUART - 13 December 2018

" Brand new cars friendly helpful staff very good price and a easy stress free way of travelling "

" Could do with more signs and directions in Birmingham airport but otherwise no problems at all "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by NOREEN - 09 December 2018

" Keep up the good work!!! "

" Enterprise where amazing. It was my first time i ever hired a car and they explained every thing and on return made it a smooth completion with one of the rep asking out of curiosity if it my drive was every thing I expected it to be. Very good reps delivering a very good service. A credit to enterprise "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by RICHARD - 09 December 2018

" No problems - usual good service. "

" Jamal at Birmingham Airport very friendly and helpful. Remembered me from previous visit. Exceptional service like leads me to use the same company again. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by ANTHONY - 05 December 2018

" Very Happy "

" Excelent "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by ROBERT - 04 December 2018

" they did what they said with no hassel "

" pick up was fast and pleasant after a long flight the car was clean ready and waiting "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by CHRISTINE - 29 November 2018

" Pick up & drop off handled professionally by staff-my only issue was the requirement of my NI number "

" Friendly helpful staff-although it would be helpful to advise patrons to bring national Insurance number "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by TANIA - 28 November 2018

" All good "

" Quick pick up from the train station. Very straightforward getting the car. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by GRAHAM - 28 November 2018

" Auto Europe have now connected me with excellent vehicles and all well priced. My preference is for the smallest available which sometimes surprises but it suits me! "

" The Counter experience was the only negative element. The young fella was too quick in my opinion, not rude, not unpleasant but a little to quick with his explanations. "

Overall Value: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by MARY - 27 November 2018

" Good "

" Great staff price could have been more competitive "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by STEVEN - 21 November 2018

" excellent "

" excellent service - will use again "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by ALEXIS - 15 November 2018

" Great experience, would use again. "

" Really lovely staff, very helpful as I had to extend my car hire and they were brilliant. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by LEWIS - 14 November 2018

" Great price, easy to organise as ever, good customer service. Repeat customer and I'll be back again soon enough! "

" Great price, easy to organise as ever, good customer service. Repeat customer and I'll be back again soon enough! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by DAVID - 14 November 2018

" would recommend it "

" very quick and professional service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by STEPHEN - 14 November 2018

" Excellent service from start to hand over of vehicle. 5 Star! "

" Excellent service from start to hand over of vehicle. 5 Star! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by WAQAS - 12 November 2018

" Conveninet and excellent value for money "

" I had no issues picking up or dropping off. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by THOMAS - 10 November 2018

" You would be my first choice for car rental at home or abroad in the future "

" Very helpful lady on the desk at Birmingham airport even though late in the evening. Very easy return "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by LEWIS - 05 November 2018

" Good price, service and vehicle. Have been a customer before and no doubt will be back again - one of my favoured rental companies! "

" Good price, service and vehicle. Have been a customer before and no doubt will be back again - one of my favoured rental companies! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by JOHN - 24 October 2018

" Very easy process, staff were informative and helpful "

" Very good, no problems with either collection or drop off. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by MICHAEL - 22 October 2018

" Very satisfied, no complaints at all. Will use again "

" Very courteous and efficient staff. Car was top class, brand new "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by FERNANDO - 18 October 2018

" Quick and easy booking at your webpage, good car rental prices, and quick and positive experience at Interrent. Well done ! "

" I had used Interrent in Birmingham already and they are great. Same service than other companies, at a much lower price "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by NICHOLAS - 09 October 2018

" Auto europe service is very good. "

" Car was damaged on pickup, should have been noted before pickup, and car was not very well kept, lots of noise at some speeds. "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

BIRMINGHAM, GB - Reviewed by FERNANDO - 04 October 2018

" My experience with Auto Europe was, as always, great. It is very quick and easy to compare rental costs of different companies and also provides you the excess insurance if that is your wish. It is very easy to hand the voucher to the counter staff, everything is well prepared. Good job ! "

" I was positively surprised with Interrent and it exceded my expectations. Great value for money. Nice and efficent counter staff. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by VAIBHAV - 04 September 2018

" It was a delight to use the services. "

" Exceptional "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by SHEKHAR - 30 August 2018

" Good price. Hasslefree car rental Fantastic staff. Car in good condition. "

" Hasslefree car rental Fantastic staff. Car in good condition. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by JOHN - 30 August 2018

" All good! "

" Staff at Birmingham airport were great - nice and helpful, friendly and efficient. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by KENNETH - 27 August 2018

" Nothing to complain about. Very happy. "

" Very happy, efficient and affordable "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by BENITA - 24 August 2018

" no problems. "

" everything fine "

Overall Value: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

BIRMINGHAM, GB - Reviewed by ESTHER - 27 July 2018

" I would certainly use this company again. It's the best value i've Seen and I was very satisfied with the vehicle and the service from the friendly staff. "

" I loved the cute little red car! The service from the staff was great both at the start and at the end. All excellent, especially the value for money! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by JEREMY - 20 July 2018

" Very efficient and good value, will definitely use again "

" Very friendly and efficient staff "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by JULIAN - 23 June 2018

" All good for best deals "

" Always good experience, no problems. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BIRMINGHAM, GB - Reviewed by MOHSIN - 20 June 2018

" very proffessional and service was perfect. They really helped me alot which i appreciate. "

" very proffessional and service was perfect. They really helped me alot which i appreciate. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by JULIAN - 15 June 2018

" Very competitive regards price and service "

" Good value, and efficient "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by KARL - 18 May 2018

" Good but need better sign outside the drop of could be better timed from office "

" Need sign outside of office for pickup "

Overall Value: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 8

BIRMINGHAM, GB - Reviewed by REBECCA - 17 May 2018

" Nice staff "

" Always a good service. It's only 2 minutes on the monorail to the train station office. It's much better for leaving the airport. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by RAYMOND - 16 May 2018

" Used them for European and UK hire, never found a better deal. "

" Very efficient and great value for money. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by GRAINNE - 15 May 2018

" Good "

" Quite a slow drop off but we were not in a rush so otherwise very nice "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by NEERAJ - 15 May 2018

" All went well. "

" Brand new car, had done 2000 mi. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by ANTHONY - 13 May 2018

" The staff service received in both collecting and returning the car was excellent. In particular on returning the car Mr Hamzah was extremely helpful and friendly. A very good experience. "

" The staff service received in both collecting and returning the car was excellent. In particular on returning the car Mr Hamzah was extremely helpful and friendly. A very good experience. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by JIM - 11 May 2015

" I receive a larger car than I ordered which I was very happy with thank you "

" very well done "

BIRMINGHAM, GB - Reviewed by SIOBHAN - 13 April 2015

" Been using auto Europe for years & will continue to do in future. "

" Wee bit of a hard sale on the extra insurance but other than that the staff were friendly. "

BIRMINGHAM, GB - Reviewed by ANA - 14 March 2015

" It would have been useful to know that I would have to pay another £13 to avoid a £1000 excess BEFORE I got to the airport. "

" Everyone was very cheerful and helpful. "

BIRMINGHAM, GB - Reviewed by MICHAEL - 06 March 2015

" Easy no hassle booking and cheapest price. "

" helpful staff and good to be offered choice of cars. "

BIRMINGHAM, GB - Reviewed by CARL - 24 February 2015

" Good service without any problems. "

" Problem with car hire company's is the rip off charges they try to impose with extra insurance which is out of proportion. "

BIRMINGHAM, GB - Reviewed by LOUISE - 03 February 2015

" good although massive queue to pick up car "

" as above "

BIRMINGHAM, GB - Reviewed by BERNADETTE - 12 January 2015

" Hassle free service, thanks very much "

" No problems whatsoever, would definitely recommend a d hope to use you again "

BIRMINGHAM, GB - Reviewed by EDWARD - 06 January 2015

" The booking was easy to make, and everything was clear. "

" The staff at Birmingham airport were very efficient, friendly and helpful. "

BIRMINGHAM, GB - Reviewed by SILVIU - 16 October 2014

" Very good service and friendly staff,all good and very satisfied with this. "

" Very good service and friendly staff,all good and very satisfied with this. "

BIRMINGHAM, GB - Reviewed by RODERICK - 15 October 2014

" Efficient service. Able to change booking at short notice and at no cost "

" Cost of one way rental was high. More the charge to hire the car itself for the whole 3 days "

BIRMINGHAM, GB - Reviewed by PAULETTE - 13 August 2014

" Never had any problems,very efficient and good rates "

" Free upgrade so very pleased,something good finally after a 5 hour delay at the airport. "

BIRMINGHAM, GB - Reviewed by SANJAY - 25 June 2014

" Easy to use, go through and understand. Great value for money. "

" Got given a better car than expected. Good, straight forward service. "

BIRMINGHAM, GB - Reviewed by MARION - 24 June 2014

" I was very happy with the car "

" The man on the reception when I arrived was a little brusque but nothing more "

BIRMINGHAM, GB - Reviewed by GLENN - 23 June 2014

" The car rental location was significantly far away from the airport, which was not acceptable to us. In addition, we would have preferred that a smaller vehicle have been available. "

" Other than the remote location and the selection of vehicles available, we were satisfied with the experience. "

BIRMINGHAM, GB - Reviewed by MARK - 01 June 2014

" Fantastic and competitive prices, easy to use the website. "

" Fantastic service, friendly staff who couldn't do any more to make our day easier. I highly recommend them. "

BIRMINGHAM, GB - Reviewed by STUART - 06 May 2014

" apart from a glitch with the petrol gauge when returning the car, we had marvellous service and will not hesitate to use the service again "

" very efficient, pleasant staff "

BIRMINGHAM, GB - Reviewed by ABEL - 18 February 2014

" All through my engagements with the staff, I found them to be very cordial, helpful, receptive and yet very professional. And when I returned the car, I got an immediate response from staff members who eagerly went to check the car before waving me off. Didn't get that muck experience from the other car hire services I had been using. Finally I got a great car for the best prize with Enterprise using an online search engine. UNBELIEVABLE! !! "

BIRMINGHAM, GB - Reviewed by EVERT-JAN - 27 January 2014

" Best priced site "

" Great cars, good service. Friendly staff. "

BIRMINGHAM, GB - Reviewed by RICHARD - 04 January 2014

" The on-line booking process worked well and made the decision over supplier and class of vehicle easy. "

" The car available to me was a good specification for the class and was in excellent condition. The staff were courteous and helpful. "

BIRMINGHAM, GB - Reviewed by WONDWOSSEN - 26 October 2013

" I am speechless because I am really satisfied "

" Excellent "

BIRMINGHAM, GB - Reviewed by FRANCIS - 25 October 2013

" Straightforward and simple to book. "

" Staff very friendly and helpful. Would use Enterprise again. "

BIRMINGHAM, GB - Reviewed by DAVID - 22 October 2013

" So no suggestions, always been easy to book and good prices. "

" Have opted for Satisfied, but yesterday received call from Enterprise Birmingham to say we owe another half days hire as car was to have been returned to them by 12.30 pm. We booked return to Stansted Airport for 7pm & paperwork clearly stated this. They were going to call back to confirm the mixup had been put right but so far they have not called us back. "

BIRMINGHAM, GB - Reviewed by BALAL - 06 August 2013

" I love your site it is very user friendly and very straight-forward. I am very pleased to say that the service that is rendered by your company is not just satisfactory but rather it is of an impeccable standard to say the least. I hope you continue this way. "

" Very friendly and professional staff. The way they interact with the customers is praiseworthy indeed. "

BIRMINGHAM, GB - Reviewed by BALAL - 16 July 2013

" Prompt and very efficient. Thank you very much for an excellent experience. "

" The service was impeccable, the staff were both very friendly and helpful. I cannot fault them for anything, the car was clean and above my expectations. The only suggestion that I can offer is that when it gets busy they should draft in more employees for the pick-up and drop off service. "

BIRMINGHAM, GB - Reviewed by JOHN - 12 July 2013

" Very positive and easy "

" Very happy with the experience "

BIRMINGHAM, GB - Reviewed by PAUL - 24 June 2013

" Smootheless! Thanks very much. "

" Nice, polite and efficient check-in by video link & assistant. Thanks a lot. "

BIRMINGHAM, GB - Reviewed by KAY - 18 June 2013

" Very easy to organise and a very pleasant experience overall. "

BIRMINGHAM, GB - Reviewed by MOHAMMAD - 07 June 2013

" The prices are great, but you have to book in advance...hurry booking not recommended. "

BIRMINGHAM, GB - Reviewed by LALITKUMAR - 04 June 2013

" Simple and straight forward . "

" Good service. Very helpful staff. "

BIRMINGHAM, GB - Reviewed by MICHAEL - 12 April 2013

" Have been using auto Europe for while now, always very happy with service i get, good rates and easy to use "

" Very good customer service, efficient, courteous and professional "

BIRMINGHAM, GB - Reviewed by DAVID - 11 April 2013

" Always indicate the name of the supplier of the rental car before my accepting of final booking "

" Brilliant Staff, all of them were very friendly and a representative accompanies you to explain and check out car before signing acceptance. I was very impressed with the whole experience. "

BIRMINGHAM, GB - Reviewed by SYLVIA - 08 March 2013

" very professional approach everythink was as advertised "

" I had a upgrade of car free of charge so I was very pleased "

BIRMINGHAM, GB - Reviewed by NADHIRAH - 25 February 2013

" The car is okay. "

" Because we had to go through many procedures. "

BIRMINGHAM, GB - Reviewed by PAUL - 21 February 2013

" Quick and precise "

" Excellent service and a great car. good service when I arrived and dropped off the car with good advice given "