AUTO EUROPE BRINDISI, ITALY Car Rental Reviews

BRINDISI, IT - Reviewed by IAN - 20 September 2025

" Very good "

" Very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 8

BRINDISI, IT - Reviewed by LIVIO GREGORIO - 16 September 2025

" As I said, I have been using them for over 20 years and I can't see myself ever changing. "

" I go to Italy 3 to 4 times a year and have been doing so over 20 years and in that time I have used auto Europe almost exclusively, during that time I gave used many different hire companies and this was tge second time I gave used Drivalia and I have to say that they were exemplary in every way and would definitely use them again in the future "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by ANGELA - 15 September 2025

" Auto Europe need to be aware of, and take on board customer experiences. "

" Over a 3 hour wait, in extremely hot temperatures to collect the car! A very long queue winding out of the pick up office, onto the main thoroughfare...and only ONE DESK OPEN to deal with this situation! Unable to leave the queue to find water, and when finally got to the desk was told in no uncertain terms "what do you expect, we have 120 cars going out today". NEVER AGAIN! "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 1
Condition of the Vehicle: 1

BRINDISI, IT - Reviewed by DAVID - 12 September 2025

" See other comments. Overall a good experience. "

" Pick up was easy and professional. However under inflated tyre alarm and no water in window washer bottle. Both corrected by myself at a service station. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BRINDISI, IT - Reviewed by ISHREE - 11 September 2025

" Efficient "

" Helpful recommendation about changing car to maximise luggage space. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by DEAN - 09 September 2025

" Long standing customer of auto europe "

" Dispute over a scratch that was charged for "

Value for Money: 5
Efficiency of Counter Staff: 3
Expediency of Drop-off: 2
Condition of the Vehicle: 8

BRINDISI, IT - Reviewed by RICHARD - 08 September 2025

" See my comments above in relation to Noleggiare. "

" Noleggiare did not acknowledge the extra cover I paid for with Auto Europe; as a result, I had to pay extra to them when I picked up the vehicle. Auto Europe have no right, legally or morally, to sell a product which turns out to be useless. It is merely a cynical way of taking more money off the client. If Auto Europe wish to claim a 'working relationship' with Noleggiare and doubtless other car rental providers, it is imperative that they either remove the additional cover facility from their rental agreement or ensure that their car hire partners are happy to acknowledge and respect the extra cover purchased. "

Value for Money: 7
Efficiency of Counter Staff: 5
Expediency of Drop-off: 9
Condition of the Vehicle: 8

BRINDISI, IT - Reviewed by PAUL - 01 September 2025

" Auto europe booked one car with eco-via for us and as they don't accept credit cards on phones we had to change our booking with Budget who were great although costs for 7 seater was quite high. "

" Budget sorted out a problem.we had because we were unable to collect our hire car from eco-via. as eco-via don't accept credit cards on phones. Budget were great although costs for 7 seater was quite high. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by DOUGLAS - 01 September 2025

" Easy booking and good selection of cars. "

" Very efficient collection and return. Car was quite new and was excellent. Only downer was that it had no radio antenna so reception was a bit haphazard. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BRINDISI, IT - Reviewed by KARIM - 01 September 2025

" Because you recommend dishonest companies "

" Our rental agreement with Auto Europe included full damage and theft protection ect. On collection we were told it did not include. They deceived us! Con artists. I had similar experience years ago. Never again "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by FRANCO - 31 August 2025

" Great from start to finish "

" Great service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by JONATHAN - 27 August 2025

" Car was great and staff friendly but 1hr 40 wait was unacceptable. "

" 1 hour 40 minute wait to pick up car. Drivalia was the only company to experience such a wait. Office was empty at drop off. 10 minute wait for someone to appear. "

Value for Money: 8
Efficiency of Counter Staff: 1
Expediency of Drop-off: 4
Condition of the Vehicle: 7

BRINDISI, IT - Reviewed by CLIFTON - 25 August 2025

" Child car seat was very difficult to fit without instruction manual "

" Child car seat should come with fitting instructions "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by RICHARD - 23 August 2025

" Friendly helpful staff "

" Friendly helpful staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by SIMON - 22 August 2025

" Good selection to choose from online and easy to book. Good communication. "

" Service fine and good location at Brindisi airport. Car was not in the best condition. Every panel was damaged, but drove well. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

BRINDISI, IT - Reviewed by LIVIO - 20 August 2025

" As already mentioned, everything else was fine and as for Auto Europe, i have been using you for many many years and i will continue to do so in the foreseeable future "

" It was all good till i dropped the car off at their BR airport car park. I had been there before and was aware of how tight the parking spaces are, so when i got there i saw a space of a reasonable size and parked there, but the attendant came over and directed me to a space further in which was even tighter than normal and i did mention this to the attendant, however, he was obviously very busy and said simply that i had to park where directed. I did and unfortunately scraped the car going in which the resulted in a very lengthy accident registration process that nearly caused us to miss our flight. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 3
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by RAYMOND - 12 August 2025

" above "

" It was a brand new vehicle, however, the box and wrappings from the newly installed radio was in the back of the car as well as cut off cable tie . There was a white sticker on the rear passenger window saying in Italian what nuts and bolts are included etc...a little dirty inside ,so in a nutshell was not really prepared for rental. On return, no parking ..had to double park and no-one to receive and inspect vehicle "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 6
Condition of the Vehicle: 8

BRINDISI, IT - Reviewed by FAUSTO - 08 August 2025

" Price comparison sites are essential but the insurance situation should be clarified so that we do not end up double insured. "

" The car was by provided with 60% full tank rather than contractual 100%. The car was poor - many more scratches and dents than documented on the paperwork. "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 4

BRINDISI, IT - Reviewed by EDMUND - 29 July 2025

" Efficient and helpful "

" Seamless experience. Staff are very polite and the car was very clean. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by MARK - 29 July 2025

" Vehicle very old and dirty "

" Vehicle dirty old and overused! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 3

BRINDISI, IT - Reviewed by MAURO - 27 July 2025

" Good service with AutoEurope "

" There was a single member of staff at the counter, despite I arrived ~8PM, not midnight. The queue was short but it took quite a bit of time. Once I got my car keys and I went to the car park, there were no Drivalia staff members there (apparently they leave at 6PM!) and I had to find my car, only for it to be blocked by another car parked outside the spaces, improperly. I then had to go back to the main counter and ask the single member of staff to stop serving other customers and come to the car park to remove the car which was improperly parked. I doubt I will use Drivalia again. "

Value for Money: 8
Efficiency of Counter Staff: 6
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BRINDISI, IT - Reviewed by MARTIN - 27 July 2025

" N/A "

" Firstly it was a 40 minute wait to collect the car, I really don't understand why you have to go through all the details again once you've completed them on line with your original booking. Secondly the car a Skoda drive very nicely and was clean in and out, but had some many dents and scratches in it. Thirdly I didn't st anytime receive an email from the rental company with details of contract, condition of the car and most importantly contact numbers should the vechicle breakdown. I emailed them in Italy and separately in the uk and had an Italian friend ring but still had no reply. "

Value for Money: 4
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 3

BRINDISI, IT - Reviewed by JON - 23 July 2025

" Despite being given a car with multiple damage, I got my deposit refunded - unlike the scammers at Maggiore - Do not use them - stick to Drivalia "

" Despite being given a car with multiple damage, I got my deposit refunded - unlike the scammers at Maggiore - Do not use them - stick to Drivalia "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by RICHARD - 22 July 2025

" I was very disappointed to have to an extra fee when my late arrival was as a result of a train delay that was outside my control and I did not have the chance to phone Auto Europe before my arrival at Brindisi airport. "

" My train from Rome was delayed on the 12th July so I arrived at 2.30pm rather than 12pm. I was told by the counter staff that my booking had been cancelled and that I had to pay an extra fee of £84.62 to get a car which I reluctantly paid as I had no other option. "

Value for Money: 2
Efficiency of Counter Staff: 5
Expediency of Drop-off: 8
Condition of the Vehicle: 2

BRINDISI, IT - Reviewed by WILLIAM - 16 July 2025

" Used previously and worked well but their delay tactics to provide a refund on this occasion leave a really bad taste. "

" Reservation was cancelled due to airline delays. Auto Europe claim that refund is being delayed due to the time it takes to confirm with Noleggiare which I have my doubts about. "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 5
Condition of the Vehicle: 5

BRINDISI, IT - Reviewed by PATRICK - 15 July 2025

" Unacceptable "

" Unacceptable "

Value for Money: 5
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 2

BRINDISI, IT - Reviewed by TIMOTHY - 12 July 2025

" Booking through Auto Europe was easy and cost effective. Keddy was overall good. No complaints "

" Everything was good except long queue to do paperwork at Brindisi, over an hour wait! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BRINDISI, IT - Reviewed by LAURA - 06 July 2025

" Again, the filter selections weren't kept once booking on the companies website. And having to wait well over two hours was extremely frustrating and stressful. We had a very early flight and were only there for 3 days so lost half a day waiting for the car. "

" Waited over two hours to pick the car up. When I choose the car I selected automatic and when it took me to the website to finalise booking it had changed to manual. Which I didn't realise until picking up the car. So this was extremely inconvenient considering I specifically set filters to automatic only. The car hire did not have automatic available on the day so had no choice but to keep the manual. I wouldn't use this specific company again. Having hired from brindisi airport numerous times this has got to have been the worst experience. "

Value for Money: 7
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BRINDISI, IT - Reviewed by DEREK - 30 June 2025

" I will certainly use Auto Europe for car rental "

" Unclear where the pick up desk was located within Brindisi airport Poor signage after arriving in the main arrivals hall. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by DAVID - 28 June 2025

" Autoeurope takes the money but time and again fails to resolve negative issues when things go wrong. "

" Standard, acceptable "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 7

BRINDISI, IT - Reviewed by STUART - 27 June 2025

" Good comms and did exactly what they said they would do. "

" One of the best experiences I have had at Brindisi airport. Very good staff, vehicle as described and a good process. Will definitely use again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BRINDISI, IT - Reviewed by PIETRO - 27 June 2025

" The car inside was well worn and tired,the windscreen wipers liquid tank was empty "

" Good value hire car "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BRINDISI, IT - Reviewed by JADE - 26 June 2025

" N/a "

" Car was very dented and scratched and had the back windscreen wiper missing. "

Value for Money: 4
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 3

BRINDISI, IT - Reviewed by CAROUN - 25 June 2025

" All good on your side "

" Car was super dirty. Tank was not full which makes it harder to return the vehicle with the same amount of fuel. "

Value for Money: 6
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 1

BRINDISI, IT - Reviewed by BHUPEN - 25 June 2025

" Both pick up and drop off very smooth. Condition of car could be better has had quite a few scratches etc "

" Fast and efficient, friendly staff "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 7

BRINDISI, IT - Reviewed by ROBERT - 23 June 2025

" See above "

" Signage at the counter could gave been better. Huge sign for Europcar with A4 sizes sign for Keddy. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 7

BRINDISI, IT - Reviewed by HEINZ - 13 June 2025

" Good allround "

" Efficient - wasn't happy with the wobbly steering of the Renault Clio and the weakness I of the engine uphill from parking position. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BRINDISI, IT - Reviewed by DAVID - 11 June 2025

" Car was ok. Not spotlessly clean inside or out but ok. "

" Efficient pick up and drop off. Car park was very small and difficult to enter / exit. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BRINDISI, IT - Reviewed by IAN - 06 June 2025

" Overall i much better experience than with Noleggio, whoi I will not be renting from again on my last booking with you. "

" They offered me a Fiat Panda which was in my opinion lower spec than the Coras i had ordered. While very pleasant they were not ina position and did noit try too hard to get me an upgrade that i requested. "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BRINDISI, IT - Reviewed by MARK - 01 June 2025

" Great, nice new car, great service "

" Nice car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by STEVE - 28 May 2025

" I called Auto Europe when I knew my flight was delayed and that I would miss my connecting flight and the man was not helpful. he told me my booking would be cancelled without a refund. "

" Keddy were good but I got charged a €35 fee for picking the car up late but this was not explained to me. I had called in advanced and said due to a delayed flight I had missed my connecting flight so would be late. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by PRUDENCE - 23 May 2025

" I would just say that if I book a small car (Fiat 500) I would be grateful to have that car. But the car you gave me was fine. Many thanks "

" Your desk clerk was a sweet girl - helpful, and willing and polite. She no longer had the small car I requested, so kindly gave me a larger manual, apologising if it hadn't been cleaned. I was very happy with that "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

BRINDISI, IT - Reviewed by DAVID - 19 May 2025

" Autoeurope is NOT always good value compared to rivals. Shop around! Also, no loyalty reductions. That would encourage more bookings. "

" No issues - pleased. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

BRINDISI, IT - Reviewed by VINCENT - 08 May 2025

" It went smoothly and there were no unwelcome surprises "

" Felt a bit of pressure with upselling to take out further cover but we paid the extra €600 on credit card in case of issues and that was later refunded on the cars return. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by SARAH - 27 April 2025

" I will use them again. "

" I have used Drivalia before and I am very happy with them. The only negative thing was that I had asked for a small car and I got an SUV. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by DAVID - 17 April 2025

" Excellent service "

" Excellent service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by CLIFTON - 13 April 2025

" All went well "

" Usually good but felt the assistant tried to pressure to take out extra insurance which I have an annual one, this doesn't usually happen with Sicily by car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by ANTONIO - 14 March 2025

" I use Auto Europe, because although I have the SBC app, the orice is always better through AE "

" I have used SBC frequently, usually through Auto Europe, and am always very satisfied with the service I receive, from the friendly staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by SARAH - 27 February 2025

" Auto Europe are very efficient. The price was also advantageous compared to other companies. "

" I am very pleased with Drivalia. I have used them before and have booked to use them again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by DEAN - 19 February 2025

" Great service and vehicle "

" Very efficient "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by DANIEL - 16 February 2025

" I called auto Europe's from the airport on arrival as the number to call provided on the voucher was incorrect and the first call was cut off and the second I was met with an abrupt "what's the problem then?" "

" We were given a free upgrade to a larger car. The tank wasn't full which made it a little awkward when filling up on return to match the original fuel levels. Due to the free upgrade they locked €700 rather than €500 which we were expecting and didn't particularly need the upgrade. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BRINDISI, IT - Reviewed by FIORAVANTE - 29 January 2025

" Overall good experience Except the pressure I got regarding selling additional insurance "

" Felt pressured to buy additional insurance although I had insurance in place "

Value for Money: 10
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BRINDISI, IT - Reviewed by FRANCESCO - 13 January 2025

" Terrible "

" Cheap and nasty experience. We use AutoEuro always, Never used Nolleggiare ,was experience ever i will never forget. The management couldn't give a dam. I even had to pay separately for recovery assistant if I needed it. I will never use Nolleggiare again and I will make sure non of my family or friends use them. "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 5
Condition of the Vehicle: 4

BRINDISI, IT - Reviewed by LUIGI - 19 December 2024

" I have ben booking cars from auto europe for many years and I find them very professional and very fair "

" I was very satisfied with the service from start to finish, the bad thing is that they still haven't released my deposit after 5 days "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

BRINDISI, IT - Reviewed by JOHN - 18 November 2024

" Better than last time "

" Always great but this time a little bit disappointed with the bodywork "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 5

BRINDISI, IT - Reviewed by SCOTT - 17 November 2024

" Poor customer service when I spoke to Christina to try and confirm if my rescheduled flight would impact my car collection. Really really appalling service, refused to ring Noleggiare and instead tried to make me cancel original booking and rebook for a later same day collection at an additional cost of £250 !! I didn't and there were no collection issues. "

" Very friendly booking in experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by ALEXANDRU - 29 October 2024

" Been using auto Europe for a while , never had any issues. Always good experience and good service "

" Good, polite staff at Brindisi branch, very helpful! Shutter service drive drives you to the airport and back in a professional manner. Very good service and good value for money. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BRINDISI, IT - Reviewed by LUKE - 24 October 2024

" Very good "

" Perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by BILL - 21 October 2024

" Procedure was easily followed and the car was ready for pickup "

" Booking in and picking the car up all went easily "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by KEITH - 21 October 2024

" The car was dirty when collected, lots of minor damage including plastic wheel arch missing, the Hybrid battery did not charge, therefore making it NOT a Hybrid, spare tyre virtually flat. Never again will I have a car from this hire company. "

" The car was dirty when collected, lots of minor damage including plastic wheel arch missing, the Hybrid battery did not charge, therefore making it NOT a Hybrid, spare tyre virtually flat. Never again will I have a car from this hire company. "

Value for Money: 1
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by NEIL - 19 October 2024

" Feel totally let down with what we got probably should have gone to another more reputable company paid more but got what I requested "

" Car was very worn in and out definitely not the condition I was expecting got us through the holiday but felt let down as we hadn't gone with the cheapest one available paid all the extras to cover us but felt like we had hired a wreck "

Value for Money: 5
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 2

BRINDISI, IT - Reviewed by JOHN - 11 October 2024

" A seamless pick up and drop off. "

" A negative for me was that you do not get any paperwork, this is forwarded by email. Although you sign digitally agreeing to a host T&Cs you don't actually see what you are agreeing to. The biggest negative being you don't have a vehicle condition report until you return the vehicle. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BRINDISI, IT - Reviewed by DEREK - 09 October 2024

" Very easy "

" Very easy "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by CLAUDIO - 09 October 2024

" Good service "

" Good service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by ROBERTO - 07 October 2024

" Good hire "

" Efficient quick service. Easy drop off. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BRINDISI, IT - Reviewed by DAVID - 01 October 2024

" See 3 above. Autoeurope failed in its contract and duty of care. "

" Rude staff. Vehicle in an appalling condition. Making a formal complaint and likely county court claim against AutoEurope for breach of contract. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 6
Condition of the Vehicle: 1

BRINDISI, IT - Reviewed by GIUSEPPE - 28 September 2024

" Everything was good and clear as expected. "

" Experience was generally good. Having to scan QR in front of office to be served at pick up was not very practical. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

BRINDISI, IT - Reviewed by GEOFFREY - 23 September 2024

" Auto Europe is a good organisation that provides good car hire service where it is needed, at an affordable price. "

" Sign posting to pick up desk very poor. Pick up clerk not very helpful. Tried to get me to pay for extra insurance when it was already paid for ? No instructions regarding how to get out of the car park. Return sign posting very poor. Difficult in the dark! "

Value for Money: 8
Efficiency of Counter Staff: 4
Expediency of Drop-off: 3
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by MR NICOLA - 23 September 2024

" Excellent company to book your car rental "

" Very fast check in, customer service very good (The only problem no water on the window wiper tank) "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by JOSHUA - 21 September 2024

" Great all round, would recommend and use again. "

" Friendly staff, free upgrade and no one trying to upsell or charge anything extra. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by CRAIG - 20 September 2024

" Poor service at the desk - was there for nearly an hour as the staff kept trying to get me to take out extra insurance. When I questioned the size of the car I was told to take it or leave it "

" Did not have a full size SUV, had to take a Yaris across which did not have enough room for the luggage and 3 passengers "

Value for Money: 5
Efficiency of Counter Staff: 2
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BRINDISI, IT - Reviewed by MARK - 16 September 2024

" See above .... "

" Over 15 years of hiring vehicles from Brindisi airport .... My experience with Drivalia was the worst ever. "

Value for Money: 9
Efficiency of Counter Staff: 4
Expediency of Drop-off: 9
Condition of the Vehicle: 4

BRINDISI, IT - Reviewed by RAJNIKANT - 16 September 2024

" I will always use Auto Europe as i know you are a good company but clients should not be taken through this experience so that car hire companies make make a quick buck, its a scam !!!! "

" it was a very unpleasant experience. we complained that the car was filthy and asked the guy to give us a clean car. he shrugged his shoulders and didn't even take us through the state of the car. The small scratch was probably there when we took the car as it was in a dirty condition. I have hired cars from Auto Europe for the last 20 years and have never experienced this treatment before. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

BRINDISI, IT - Reviewed by TERENCE - 10 September 2024

" All as described & hassle free. Clear instructions provided & we had no surprises. The staff were lovely. "

" Great little car. We went with a budget option & the car was neat & tidy 8k on the clock in as new condition. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by THOMAS - 09 September 2024

" Very well priced and quick and easy "

" Great experience dealing with Auto Europe and Drivalia - have used Europecar before from Brindisi at a significantly more considerable cost to us for a much smaller car (despite wanting a big one for a family of 4 and baggage!). Brilliant collection experience, though they had no car seats at all (so had to go and actually buy brand new ones) Drop off out of hours, absolutely no guidance on that but has been fine since we returned the car. All in all great experience! "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 6
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by PERRY - 07 September 2024

" First time user counter staff needed some customer service training car was clean return staff was polite and efficient "

" Counter staff need some Customer service training "

Value for Money: 10
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BRINDISI, IT - Reviewed by FRANCIS - 03 September 2024

" I have been charged £98 but have not been told what for. I filled up with diesel before dropping off and have the receipt to prove it. The dial didn't work as I showed the member of staff but it looks like I've been charged for a full tank. Please tell me if this is the case. "

" Very confusing system to collect keys. Car requested not available. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 8

BRINDISI, IT - Reviewed by MARK - 26 August 2024

" brilliant "

" brilliant "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by MATTHEW - 26 August 2024

" Got charged for unauthorised insurance days after I came home "

" Got charged for unauthorised insurance days after I came home "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 3
Condition of the Vehicle: 3

BRINDISI, IT - Reviewed by LESLIE - 26 August 2024

" paid up front for the car we arrived 2 hours late on delayed flight went to the office to collect car that was waiting outside and told because we are 2 hours late they want £170 euro more plus insurance for a car that I already paid for ! so what if I am late that's my time of not using a car I paid for nothing in your terms and condition about being late or I would never have used your service and will make sure on all my media platforms that people know what rip of experience my family received and the money I lost "

" your company is a disgrace you booked a hire company that is a total ripoff "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by ALISON - 22 August 2024

" Excellent "

" Very straight forward "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by FRANCESCO - 21 August 2024

" Would never use keddy again "

" £97.00 taken from my car with no email explaining why or invoice. Don't know what is going on. "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 5
Condition of the Vehicle: 1

BRINDISI, IT - Reviewed by NEIL - 18 August 2024

" Office a small way from airport, but easily walkable. Staff helpful and efficient "

" Location a bit difficult to find, car park small. But staff very helpful, very efficient and whole process was smooth and straightforward "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 8

BRINDISI, IT - Reviewed by RUFUS - 18 August 2024

" Lecce was great but brindisi airport staff are rude and idiotic. The Que was over an hour and so many people were there to complain "

" Air conditioning broke after 2 hours. We spent 3 days calling brindisi drivalia. In the end we drove to Lexce where the stay were amazing and changed our car. But it took so much time from our holiday. We spent three days unable to use the car as our daughter is disabled "

Value for Money: 10
Efficiency of Counter Staff: 1
Expediency of Drop-off: 9
Condition of the Vehicle: 1

BRINDISI, IT - Reviewed by DAVID - 07 August 2024

" No issues "

" The previous driver was a heavy smoker and it took three days to lose the smell....otherwise, perfect. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 1
Condition of the Vehicle: 8

BRINDISI, IT - Reviewed by JOSEPH - 07 August 2024

" As I've said, just perfect! "

" Absolutely amazing service, stunning car and just so easy!! Brindisi airport is small so it's only a few mins walk to them. Genuinely couldn't t have recommended them more!! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by SIMON - 07 August 2024

" I would suggest you do not work with Noleggaire. I have since seen other reviews of this company and highly regret using them. "

" Incredibly poor experience. Long queues when we arrived late at night (with two young children). Staff were very rude to a number of customers, not just us. Extra insurance charges of over £350 were required. It was almost suggested we would be charged damages for anything if we didn't pay. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 3
Condition of the Vehicle: 4

BRINDISI, IT - Reviewed by DAVID - 06 August 2024

" Car on pick up only half a tank of petrol "

" Car had only half a tank of fuel. I informed staff at drop off and assured of partial refund. Yet to happen. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 5

BRINDISI, IT - Reviewed by PAUL - 02 August 2024

" See above "

" The queue and wait at Brindisi airport was horrific- one person working the counter simply not sufficient. Technical errors meant manually adding information. Upon finding the car, there was significant side damage which was not on the paperwork. The counter guy happened to be crossing the car park and I called him to say there was damage but he just waived me away saying Si, Si, Si. The car was absolutely filthy outside to the extent you got dirty hands just opening the boot. Finally turning the engine on there was only three quarters of a tank of petrol. Given it was late, the horrific queue we did not return inside to contest the petrol level but We returned it full anyway. Happy with the quality of vehicle in general. Poor all-round experience though "

Value for Money: 10
Efficiency of Counter Staff: 1
Expediency of Drop-off: 9
Condition of the Vehicle: 2

BRINDISI, IT - Reviewed by MATTHEW - 01 August 2024

" I won't be using Auto Europe again in the future either "

" Hello - I rented a car from Felirent and it turns out the car was not in safe driving condition, which was not spotted when I picked it up, but I had to drive 3 hours back to the rental agency the next day as the entire front panel of the underside of the car was dragging on the ground. When I picked up the car, I told them that it looked like the car had been in an accident as the front was all scratched and dented, and they assured me that it wasn't, and wouldn't swap the car out at that time. This was clearly a lie and forced me to waste a day of my holiday driving it back to return it. When I brought it back, the front desk staff said it wasn't their responsibility, that I needed to check the car, they didn't apologise or offer anything in terms of compensation. I spent my first whole day of holiday dealing with a rental car - which is not great. "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 1

BRINDISI, IT - Reviewed by ROBERTO - 31 July 2024

" Very good "

" Very efficient and friendly staff both at pickup and drop off. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 6

BRINDISI, IT - Reviewed by MARTIN - 29 July 2024

" So far I am ambivalent. "

" The counter staff tried to pressurise me into buying a £300 extra insurance and in fact succeeded in selling it to two other customers who were very unhappy. The fact that I resisted made me very nervous during my time driving as I was threatened with a possible £3000 excess which you may not cover. However when I left the car the office was not open and i have heard nothing since so hopefully all is well. "

Value for Money: 10
Efficiency of Counter Staff: 1
Expediency of Drop-off: 6
Condition of the Vehicle: 6

BRINDISI, IT - Reviewed by MARTIN - 26 July 2024

" Buy cheap carhire you get cheap or poor service! "

" Queued for over an hour on arrival before got car which had been superficially washed only. "

Value for Money: 10
Efficiency of Counter Staff: 5
Expediency of Drop-off: 8
Condition of the Vehicle: 4

BRINDISI, IT - Reviewed by JONATHAN - 25 July 2024

" I would like Auto Europe's assistance in receiving a refund for 224.09EUR. There is no answer from your customer service number. Message says office is closed even during open hours. "

" Very poor. Additional charges of 224.09 EUR were added to my credit card after return of the vehicle due to an 'upgrade'. This upgrade was never discussed or agreed with the agent at time of collection. "

Value for Money: 7
Efficiency of Counter Staff: 5
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BRINDISI, IT - Reviewed by MICHAEL - 17 July 2024

" Very good service from staff, and was given a no cost upgrade vehicle which was very well presented. "

" Very good service from staff, and was given a no cost upgrade vehicle which was very well presented. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by JONATHAN - 03 July 2024

" Na "

" A reflector fell off the car - even though we didn't have any accident or make any contact with any other vehicle. we have been charged 113 euros which I am contesting as an unreasonable amount. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 1
Condition of the Vehicle: 1

BRINDISI, IT - Reviewed by JOHN - 03 July 2024

" Very smooth. Car excellent. "

" Very smooth. Car excellent. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by LUCINDA - 30 June 2024

" Like the fact that everything paid for upfront so no wrangling with the hire company "

" Only downside was car was only three-quarters full of petrol when I picked it up but queues were too great to wait to tell them "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BRINDISI, IT - Reviewed by ANNE - 28 June 2024

" AutoEuropa is an easy agent to use. "

" The pick up/ paperwork was quick and efficient but the actual car was difficult to find as it was in a car park and not in the official pick up area. I was given a very large car which I did not book. The following day I went to Drivalia in Lecce. They swapped the car to one more suitable for me. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by LESLIE - 26 June 2024

" The vehicle was very clean and the drop off is behind Maggiore office in brindisi airport "

" Very efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by PATRICK - 25 June 2024

" Excellent. No problems. "

" Faultless "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by ANITA - 17 June 2024

" See above "

" Due to G7 I was unable to return vehicle to airport. Arriving at advised location, I was re-directed to a second then third location. Nobody on site, so basically left the car in a field!! Did not feel reassured when leaving keys at Europcar desk....... Thankfully allowed a lot of extra time so was able to make my flight. Not the happy or convenient end to the holiday I was expecting. "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 1
Condition of the Vehicle: 8

BRINDISI, IT - Reviewed by ALAN - 15 June 2024

" Have used Auto Europe for years and they have always proved to be reliable and keenly priced. "

" Our allocated car was very difficult to find and appeared to be in a general "returns" car park. It was dirty, the fuel was not full as it was supposed to be and although the e-mailed paperwork showed no damage to the car, there were several areas of damage. We took photos of the damage, but no Drivalia employee was available to verify. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 5

BRINDISI, IT - Reviewed by JOZEF - 15 June 2024

" Great experience!! We always use auto Europe for car rental "

" Easy pick up!!! Drop off was little challenge !!!! G7 summit "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by ROBERT - 12 June 2024

" very helpful staff "

" very slow check in counter but efficient drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by LIVIO GREGORIO - 09 June 2024

" For the reasons as above "

" I have taken quite a few points for tge terrible after sale experience. Everything went reasonably well, albeit with the car not in the best condition but acceptable. However, I left an expensive Boss jacket in the car when I returned it and I have been trying since to find out if they have found it but, thus far, no one from maggiore has returned my calls or emails "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 5
Condition of the Vehicle: 7

BRINDISI, IT - Reviewed by PAOLA - 07 June 2024

" Had to wait for the car to arrive but the staff were really kind and friendly "

" Very helpful staff! Great customer service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by ROBERT - 02 June 2024

" Easy enough and not bad value "

" Shame car had few marks on it that I had to take photos of to prove it wasn't down to me "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BRINDISI, IT - Reviewed by RHIANNON - 28 May 2024

" Easy! "

" Car had damage but was perfectly functional and comfortable. Met our needs very well. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BRINDISI, IT - Reviewed by KEITH - 26 May 2024

" I have been using you over the years and have always been happy with the part you have played in the car rental. "

" The counter staff were very pushy, firstly with upgrading of the car and extremely pushy with trying to sell me extra insurance 350 Euro even though I had Excess Insurance in place already. They told me that I had to have the Insurance otherwise in the event of an accident etc, it would cost me over 1000 Euro. Fortunately you pointed out to me that they would possibly try to sell me stuff that I did not need. Apart from these pushy sales girls I was happy with the car even though it had damage (which was not pointed out to me) I was pleased with the car and the outside staff so would book again with them. "

Value for Money: 10
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BRINDISI, IT - Reviewed by PERRY - 24 May 2024

" Used this app for meny years all ways good experience cars cleanliness vary but overall good car prices are getting a little expensive now "

" First time using this company good experience staff were good car cleaning could of been better had to fill water bottles for windscreen should be checked will use again "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 5

BRINDISI, IT - Reviewed by EDWARD - 17 May 2024

" Nothing further "

" Whole check in / drop off so slow. Vehicle had no was wipe & I had to put 20e of adblue in. Fuel tank wasn't full on collection - I returned it full. When I complained & asked for a refund of these items they "suddenly" found a scratch on the car that "apparently" wasn't there on collection - so ongoing discussions with them on all fronts - v unsatisfactory "

Value for Money: 1
Efficiency of Counter Staff: 2
Expediency of Drop-off: 2
Condition of the Vehicle: 8

BRINDISI, IT - Reviewed by LISA-ANN - 06 May 2024

" As stated above SicilyByCar are fine and offered value for money. I felt the service where the cars are located in Brindisi Airport needs to reflect the desk service whose service was excellent. They happily filled up my water tank on arrival, but to have lots of dirty cars doesn't reflect well on their business and customers. Maybe they are hoping we'll be embarrassed driving them & clean them ourselves or it's an environmental concern to conserve water. "

" The lady at the counter was super helpful, but I do not feel that car was checked before I took it. I had to ask for water to clear the windscreen & all the cars were really dirty. Only I could not locate a convenient car wash during my visit, I was tempted to waste my money & clean it myself!!! My drop off was very fast and I trust I'm not going to see some ludicrous further debit from my credit card as I had extra insurance, but I'm always so wary of hiring a car abroad as some companies and agencies are sneaky and don't follow any consumer protection laws. Let the hirer be wary at all times "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 6

BRINDISI, IT - Reviewed by MR NICOLA - 06 May 2024

" Good service "

" Over all experience excellent part of the radio wasn't working but were very quickly to give me a different car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BRINDISI, IT - Reviewed by BARBARA - 24 April 2024

" Veey good experience overall "

" Very nice and easy process . Very good clean car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by DAVID - 23 April 2024

" Fine. Worked - that's all that matters. "

" Good clean car. Efficient pick up. Drop off was fine, though we had to wait for others dropping off beforehand. The agent dealing with drop offs was very good. He should be commended. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by JAMES - 22 April 2024

" .... "

" ... "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by KEVIN - 17 April 2024

" Very user friendly interface when booking the car. It was very easy to make amendments to the booking on the website, "

" Very pleasant and efficient customer service. The attendant at the pick up sorted out an issue with the sat nav and was most helpful. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by ANTONIO - 08 April 2024

" Very efficient, by the time I had arrived home, the car had been booked back in and cleared "

" Very efficient, by the time I had arrived home, the car had been booked back in and cleared "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by CLIFTON - 06 March 2024

" Friendly efficient staff on pick up and drop off "

" Good price and friendly service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by LORENO - 06 March 2024

" As above nothing more to add. "

" I was expecting to received a small car but instead they gave me a suv which used lot of petrol but there was not mention that it ran on gpl as well if I knew it would save me lots money on refuelling. The car was not cleaned and no one was present when I checked the car as per illustration. The staff on pick up and return were pleasant but they didn't have any support, overall not a good experience however I will hire a car from drivalia again if the occasion arises providing they learn from unsatisfied customer comments. "

Value for Money: 9
Efficiency of Counter Staff: 7
Expediency of Drop-off: 9
Condition of the Vehicle: 5

BRINDISI, IT - Reviewed by JAMES - 06 March 2024

" All good "

" Very good value. Good vehicle in reasonable condition. "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by LUIGI - 08 February 2024

" I was very happy with the service "

" Everything went very smoothly from start to finish and it was very easy to find the office, and they release my deposit very quickly. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by PERRY - 17 January 2024

" Very satisfied "

" Great service good clean vehicl "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by COSIMO - 01 January 2024

" Good service overall "

" No major issues with the car from them My only concern was with the cleaneness of the windscreen I had to clean myself several time to be able to see through properly "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BRINDISI, IT - Reviewed by LUIGI - 21 November 2023

" From start to finish everything went very smoothly. Thanks "

" From start to finish everything went very smoothly. Thanks "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BRINDISI, IT - Reviewed by ALISTAIR - 05 November 2023

" Easy to use, pleasant and friendly staff "

" Very easy to use, friendly staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by SPENCER - 18 October 2023

" All good, staff a bit pushy about extra insurance. "

" A hold up at collection of the vehicle slightly detractedd from the experience. An uipgrade to a better car without asking was appreciated. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BRINDISI, IT - Reviewed by NICHOLAS - 09 October 2023

" Poor service from the you girl on the desk wasn't really interested and the extra late collection charge which wasn't our fault "

" We had to pay 80 euro for a late collection charge due to our flight being late, we were not aware of this "

Value for Money: 5
Efficiency of Counter Staff: 3
Expediency of Drop-off: 8
Condition of the Vehicle: 8

BRINDISI, IT - Reviewed by JOZEF - 08 October 2023

" Great experience "

" Great people at the counter and drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

BRINDISI, IT - Reviewed by JEREMY - 05 October 2023

" Dismal "

" Broken down vehicle and I had to go get a replacement costing me euros 70 extra and wasting a day of my holiday "

Value for Money: 1
Efficiency of Counter Staff: 3
Expediency of Drop-off: 1
Condition of the Vehicle: 6

BRINDISI, IT - Reviewed by JOHN - 05 October 2023

" Always use Autoeurope & also used Sicily by Car "

" Slight delay at collection with difficult customer before us but otherwise great "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by DANIEL - 04 October 2023

" Again... all good... just annoyed to pay extra for a car I didn't get! "

" The only thing that annoyed me is that I paid extra for a VW Golf - but that wasn't even an option (out of three cars) when I collected the vehicle. Feel ripped off tbh. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BRINDISI, IT - Reviewed by PAUL - 02 October 2023

" Ok "

" Tyre pressures were low - warning light came on, drivers side rear lights didn't work. Employee just kicked the tyres and said they were ok. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

BRINDISI, IT - Reviewed by STEVEN - 01 October 2023

" Found car hire at a good price - answered queries quickly "

" Very efficient collection and drop off - helpful staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by SADIE - 27 September 2023

" Overall must make a note to now use drivalia again "

" The staff member took 1hr to deal with 3 people. She kept disappearing off from the desk. She was also not very helpful. She didn't explain where the car was - main airport car park no where near rental drop off or pick up or where to leave it. When I came to leave it there were no spaces and I was told to leave it in middle of car park blocking other cars in. "

Value for Money: 5
Efficiency of Counter Staff: 1
Expediency of Drop-off: 3
Condition of the Vehicle: 9

BRINDISI, IT - Reviewed by DAVID - 27 September 2023

" I have recommended autoeurope to a number of friends and colleagues "

" All good with every aspect, no fuss, waited for late arriving aircraft, car provided exceeded my expectations. Thank you "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by SHAHROKH - 26 September 2023

" QUICK RESPONSE "

" NICE CAR BUT NO WINDSCREEN WASH LIQUID !? "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 9

BRINDISI, IT - Reviewed by ROGER - 23 September 2023

" We were very impressed with Alamo and would definitely use them again. The pick up and drop off was very smooth and there is nothing that we would criticise about the service. We would definitely recommend Alamo to friends and family. Thank you. "

" We were very impressed with Alamo and would definitely use them again. The pick up and drop off was very smooth and there is nothing that we would criticise about the service. Thank you. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by STEVEN - 22 September 2023

" Provide good prices. "

" Good service. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by LINDSEY - 17 September 2023

" As above "

" Your pre trip communication was excellent and the price was good...however this wasn't matched by the ridiculously slow and chaotic experience when arriving in Brindisi...staff were ill equipped and extremely slow and unhelpful "

Value for Money: 9
Efficiency of Counter Staff: 2
Expediency of Drop-off: 6
Condition of the Vehicle: 9

BRINDISI, IT - Reviewed by GEORGE - 16 September 2023

" No problems with car or staff . Straightforward booking and text reminders were a bonus "

" Very professional . Great car in very good condition . Easy drop off . "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by PIERINO - 15 September 2023

" once approved it was quick to get the car "

" long wait over an hour for the car was the downside "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by SAVERIO - 13 September 2023

" A delight. "

" Nice to know that there is a car hire company out there that is not focused on ripping off its clients. Maggiore is a refreshing change. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by PHILIP - 13 September 2023

" Easy to use, fair price. "

" Very good all round.best location at Brindisi airport, good staff at collection and drop off. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by DARREN - 10 September 2023

" Not pleasant and didn't value my custom. Would not use again. "

" Staff to busy to attend to any questions. Not customer focused at all. "

Value for Money: 3
Efficiency of Counter Staff: 3
Expediency of Drop-off: 1
Condition of the Vehicle: 6

BRINDISI, IT - Reviewed by JULIAN - 09 September 2023

" No one about when vehicle was dropped off. no available parking spaces, had to leave vehicle in a non designated space albeit only blocking other drivealia cars No explanation given for £40 surcharge following vehicle drop off. Absolutely shocking wont use drivealia again "

" No one about when vehicle was dropped off. no available parking spaces, had to leave vehicle in a non designated space albeit only blocking other drivealia cars No explanation given for £40 surcharge following vehicle drop off. Absolutely shocking wont use drivealia again "

Value for Money: 2
Efficiency of Counter Staff: 10
Expediency of Drop-off: 1
Condition of the Vehicle: 6

BRINDISI, IT - Reviewed by IAN - 09 September 2023

" Nice car with only 5k kilometres, was clean and screen wash was full. Hired Fiat 500/Panda and got a Skoda Scala. "

" Only snag with picking up car was no one could describe where it was on a large car park. They normally have numbered spaces. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by ANDRZEJ - 07 September 2023

" Ok "

" All Ok Thank you "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by DARRYL - 03 September 2023

" Ok "

" Was very good. However the staff could have signed off the car when handed over. Rather than wait for it to be rechecked later. "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by ANDREA - 28 August 2023

" In general all good a part from the out of hours fee paid at the car collection to Sicily by car "

" All good in general but disappointed with the 50 euro out of hours car collection charge I don't understand why that couldn't be included in the rental fee in the first place as the starting time was clearly indicated when booked "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BRINDISI, IT - Reviewed by COSIMO - 26 August 2023

" Very good customer service very good service "

" A+ very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by PIERINO - 15 August 2023

" quick and efficient "

" excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by BRIAN - 08 August 2023

" Drop off was efficient. Collection was a little slow as there where a number of customers in line before us "

" Car hire is still expensive, but the service standard was high. The car was of good quality and had Sat Nav which was a bonus. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by DAVID - 06 August 2023

" Apart from comments already made, nothing more to say "

" Insurance charges are a contentious issue. The firm wanted to charge me €300 for six days which is almost as much as I pay for a whole year's cover in the UK. I was told I would have to pay this to avoid a minimum €2,000 charge for theft. It was significantly more for collision damage. I think it is unjustified and always tarnishes the holiday experience. Why are hirers on holiday singled out in this way? It is extortionate. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BRINDISI, IT - Reviewed by ROBERTO - 17 July 2023

" Easy to use "

" Picking up the car was easy and the staff were very pleasant and efficient. The car itself had a lot of kilometres on the clock (45k) and was very tired both inside and out. It was quite expensive to hire compared to previous years and so we expected a more up to date vehicle. It is not clear where to return the car in Brindisi airport. Maggiore need to put something on there website to indicate where to go. "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 6
Condition of the Vehicle: 5

BRINDISI, IT - Reviewed by EDWARD - 16 July 2023

" Easy to navigate. "

" Car hire as we know is already very expensive for what you get so to try and be sold everything extra under the sun at the desk was not welcome, honestly if we'd taken all he was trying to sell it would have cost us an extra £3000 for 11 days!!! Ridiculous! The car was new and comfortable but would have been nice if it was cleaned before we collected it. Desk is easy as right inside the airport. "

Value for Money: 6
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BRINDISI, IT - Reviewed by HELEN - 15 July 2023

" See above - I feel I have been charged twice for the same insurance cover and as you operate under one website (when booking) I was unaware of this and then required to pay again on collection of the car. I would like a refund of the AutoEurope insurance please and have written an email to them requesting this. I am seriously out of pocket on this 8 day car hire - which cost more than the accommodation and flights put together "

" The booking process was easy (online) and I thought I had covered myself for all driving eventualities by taking out the Full Excess over and the AutoEurope cover - however, as always happens, when I got to check-in for car collection I was told I needed to pay another £299 to get FUkll Excess over and I shouldn't have taken out the AutoEurope cover!Now, I am not an expert in car insurance but having already paid a substantial amount of money before collecting the car I do not understand why this happens every time I get abroad? The Hertz rep said I should claim back the insurance from AutoEurope as I didn't need it - so why did I get offered it when I booked the car through Hertz. I also do now know how to claim this back and suspect that know the insurance period has passed I am unable to which leaves me significantly out of pocket. Can you please advise? "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by JASON - 12 July 2023

" We have used this company twice and would book again. Like the new queuing system using QR code. "

" Fairly straight forward. Grumpy reception staff but no problem and fairly efficient. "

Value for Money: 8
Efficiency of Counter Staff: 6
Expediency of Drop-off: 8
Condition of the Vehicle: 7

BRINDISI, IT - Reviewed by DENNIS - 12 July 2023

" Happy with booking process, the car, the pick up and drop off "

" Good customer service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by FULVIA - 10 July 2023

" Just awful and very stressful. "

" Awful experience. Wasnt given the car I had hired as not available. GpS not available either despite it being included in my booking. I was given an unsuitable car with a screen which didnt connect to my phone properly so i was left with no navigation technology. After handing in the car I was charged for thr use of gsp for 7 days. Autoeurope have not sorted this yet and i am still out of pocket. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

BRINDISI, IT - Reviewed by GEOFFREY - 09 July 2023

" Excellent customer experience with AE during whole process "

" At Bari drop off who were very professional. Member of staff pointed out that Brindisi station had charged us upgrade fee without clearly informing us. When I signed document I took charge to be one way fee which Auto Europe made me aware of in advance. I choose Keddy part of Europcar because I identify them as one of top car hire companies. I'm therefore extremely disappointed that member of their staff would mislead us. Bari informed me that they could do nothing but should contact their customer services in Italy. Overall we had great experience using Auto Europe and Keddy apart from this devious incident at Brindisi "

Value for Money: 9
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by ALISTAIR - 08 July 2023

" Would definitely recommend Auto Europe acting on behalf of Keddy "

" Everything went smoothly from pick up to return "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by JULIAN - 28 June 2023

" Poor after sales and over charged. "

" We have been invoiced incorrectly and it's still not resolved. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by RAYMOND - 24 June 2023

" The above is obviously not the fault of Auto Europe. "

" When vehicle taken it had a puncture which was evident from the illuminated light on dash board. When I informed the rep he admitted he had seen the illuminated light previously. So he was intending that I take the vehicle knowing the tyre was punctured. They provided a replacement vehicle. "

Value for Money: 6
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 1

BRINDISI, IT - Reviewed by AMBIHAPATHY - 17 June 2023

" Counter staff were taking a lo g time to process "

" Took a long time to.xollect and return the vehicle. "

Value for Money: 7
Efficiency of Counter Staff: 5
Expediency of Drop-off: 6
Condition of the Vehicle: 9

BRINDISI, IT - Reviewed by DANIEL - 16 June 2023

" Having waited 45 minutes for a shuttle to not arrive for our "on-airport" car hire, we called auto-europe. Most of this call was spent trying to explain we were not in fact an hour early for our arrival, but Italy is actually an hour ahead of UK time. I can get this being queried once because of initial confusion, but when speaking to a company named "auto EUROPE", you'd hope they'd grasp this time difference quite quickly from then. When we stated that we'd been waiting 45 minutes and had called 7 times, we were told to phone the rental company again. We tried to explain that we had done so multiple times and weren't achieving anything, asking that Auto Europe make contact given that our booking was with them. Auto Europe were obtuse and unhelpful, offering no assistance or solution. We waited over an hour for a shuttle bus which is completely unacceptable, especially given we booked through Auto Europe on the basis of an on-airport rental. "

" When booking, we chose the rental based on being listed as on-airport. Over 10 minutes in a shuttle isn't on airport. Phoning and being told shuttle is 5 minutes away 13 times and waiting an hour for a shuttle also isn't what you'd expect when picking on-airport rental. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 3
Condition of the Vehicle: 8

BRINDISI, IT - Reviewed by ADAMS - 11 June 2023

" I have dealt with Auto Europe quite a few times but not with Sicily by Car. They seemed to have a problem about taking responsibility in that relationship "

" Sicily by car seemed to have a poor relationship with Auto Europe. I booked a 4 door car, she gave me a two door. I couldn't hear because of screen at the desk, but they could invest in a microphone/speaker. I was asking to combine two contracts (as suggested by Auto Europe when I made the extra day booking), but she refused and said I would have to call AE, although I had done so on Friday 2nd June all about itso I had to return the following day. "

Value for Money: 7
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 1

BRINDISI, IT - Reviewed by DAVID - 02 June 2023

" As a regular rental user I am appalled with the performance of Ecovia. "

" The car had no fuel. It was EMPTY. After returning to the rental desk - there was no-one there. I raised the issue immediately with evidence of the fuel tank in an email with Ecovia. I received an auto response from Ecovia - but since then have ignored the complaint. So have raised issue with my credit card company to retrieve money. Appalling company. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 2
Condition of the Vehicle: 1

BRINDISI, IT - Reviewed by AMANDA - 23 May 2023

" Very happy to recommend Maggiore "

" very happy with the service and condition of the rental car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by RAFFAELE D'ANGELO - 19 May 2023

" Autoeurope is a scam now. I used them always in the past with great service. This instance was very disappointing as my trip got cancelled due to medical emergency and they blatantly refused to refund. I will be using bank claim back. "

" Autoeurope is a scam now. I used them always in the past with great service. This instance was very disappointing as my trip got cancelled due to medical emergency and they blatantly refused to refund. I will be using bank claim back. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

BRINDISI, IT - Reviewed by THOMAS - 15 May 2023

" Very easy to book on line. "

" Simple and easy to get the car. The actual car surpassed my expectations "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by JOHN HAYDN - 10 May 2023

" Excess insurance fee apart, the hire was a good experience. The car was clean, reliable and well serviced. Staff at both collection and return were pleasant and efficient. "

" The available balance on my credit card was insufficient so I had to pay an exorbitant insurance fee to be able to drive away. 140Euros as the fee was very excessive. Please pass on this complaint to Sicily Car Hire. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BRINDISI, IT - Reviewed by ALEXANDRU - 10 May 2023

" Used autoeurope many times now, had no issues at all. Nice , easy to book and trouble free! "

" The lady at the counter explained everything well, was very polite and friendly. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by LINDA - 02 May 2023

" Auto Europe always provide a good service. We have been using them for over ten years. "

" Very efficient service. Our flight arrived late in the evening into Brindisi airport. The member of staff at the Keddy desk was there waiting and was very efficient, quick at issuing the paperwork and helpful. The car was spotlessly clean, the cleanest hire car we have had for a long time. The drop off at Bari airport was very straight forward too. I would highly recommend this company. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by LIVIO GREGORIO - 28 April 2023

" I would not recommend Noleggiare to anyone for the reasons given above "

" When we arrived they very forcefully tried to tell me that I had to purchase road side assistance at a cost of €205, on top of my fully insured hire, in addition they wanted another €10 per day to insure my deposit. Dreadful. On checkout they tried to get me to admit tge the wheel cup had been stolen when they weren't there to start with "

Value for Money: 3
Efficiency of Counter Staff: 5
Expediency of Drop-off: 1
Condition of the Vehicle: 6

BRINDISI, IT - Reviewed by PIETRO - 24 April 2023

" everything was good except on collection the car had a lot of rubbish in the boot left by the previous user "

" The car on collection was not very clean!! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BRINDISI, IT - Reviewed by MICHEL - 17 April 2023

" . "

" . "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 7

BRINDISI, IT - Reviewed by MARC - 13 April 2023

" Happy to use adain "

" Very convenient and efficient service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by SIMON - 10 April 2023

" I have booked many times with auto Europe and not had a problem . First time with nollegiare and we are charged extra !!!!! "

" We were charged an extra 50 euros for picking the car up late , but it's not our fault that the flight was delayed and the border control took forever to stamp passports !!! They should NOT take bookings so late in the evening if they are not prepared for flights to be delayed !!! It is unfair to charge extra when a delay is out of the customers control lllllll "

Value for Money: 4
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BRINDISI, IT - Reviewed by SCOTT - 20 March 2023

" Car was not at quality I have come to expect when using Auto Europe. "

" Car wasn't particularly lean inside it out, fuel was only 3/4 full and the radio was a replacement, fitted badly and didn't work! "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

BRINDISI, IT - Reviewed by BRIAN - 21 November 2022

" See above "

" Although the car was a little grubby ,it was mechanically sound for such a high mileage (60000 km +)and it performed well, and was very economical, and it suited my purpose. So I would use them again. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 5

BRINDISI, IT - Reviewed by PIETRO - 15 November 2022

" The process was so easy, simple and smooth, I would happily recommend noleggiare to friends. "

" I found the end to end process at noleggiare very easy, straightforward and hassle free, I was in and out in no time at all. The staff were friendly and helpful. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by PETER - 31 October 2022

" Big fan of AutoEurope. "

" Generally good regarding the car hire experience. However, please be kind enough to check that the excess damage waiver insurance sold in £Sterling via AutoEurope in the UK matches the insurance excess as described by Noleggiare on arrival in Brindisi. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by ANDREW - 20 October 2022

" Best car rental provider that I have come across in years in Brindisi. The only improvement would be pre registration to speed up the process further. "

" I've never used Locauto, Brindisi before, even though I have used several other companies there. On arrival there was a queue, about 15 mins however, the staff member was very polite, calm and helpful. On pick up I had I was shown the car, it was dark, a very bright LED light was used, quick and simple. On returning the car I saw the same man who took only a few minutes to check the car and get my deposit refunded. The easiest pick up and return that I have had in years. Locauto will be my go to provider next time. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by WAYNE - 20 October 2022

" I purchased extra insurance but was told this did not provide any extra cover so very disappointed at being mid led "

" The man on the counter was very rude . Wanted another £50 day for extra insurance and said the extra insurance we paid for was useless. They didn't even go through the vehicle with us and it was not a fiat 500 as chosen "

Value for Money: 5
Efficiency of Counter Staff: 2
Expediency of Drop-off: 7
Condition of the Vehicle: 7

BRINDISI, IT - Reviewed by ADAM - 17 October 2022

" we eceived no support from auto Europe who took our money despite the service not being provided. I am determining whether I need to take legal advice or whether the bank and resolve the issue. "

" I was refused the vehicle being told that I that I on a Blacklist. previously I returned a vehicle in good condition and it was signed off. subsequently euopcar tried to bill me for a catalogue of major problems. these had nothing to do with me. inhave written to them and they have not responded and their cavalier approach cost me 200 euros. "

Value for Money: 1
Efficiency of Counter Staff: 2
Expediency of Drop-off: 1
Condition of the Vehicle: 1

BRINDISI, IT - Reviewed by JUSTIN - 10 October 2022

" . "

" . "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by JOZEF - 29 September 2022

" Great rental experience!!! We missed our connection and we were 4 hrs late at rental!!! Auto Europe was able to call Sicily by car and hold our rental car "

" Everything was great!!!! No problem!!! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by PAUL - 28 September 2022

" It all went smoothly "

" Uneventful "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by JOHN - 28 September 2022

" Very professional "

" Never been let down on many bookings with Auto Europe "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by RAYMOND - 27 September 2022

" As above "

" First issue was we were 1 hour early to pick up and asked to come back an hour later. Very petty. Second issue was we had to sign the papers at the desk, before we saw the vehicle. The condition report was inaccurate and we had to get someone to correct it, but they didn't appear bothered at all and major scrapes were still described as - slight. This forced me to take approx 20 photos of damage to the car. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 1

BRINDISI, IT - Reviewed by MARIO - 20 September 2022

" Very easy pick up and drop off, with guidance from very helpful staff. Thanks "

" A good experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by DEAN - 05 September 2022

" Auto Europe, process was easy to book i have requested to make a complaint about the experience with Sicily by Car so we will see how that goes "

" Very disappointing, we have used them previously with no problems, the first car they gave us was unacceptable, was covered in damage and not at the usual standard i would expect from a car rental company for the amount paid. The staff member un the car park were extremely rude and unhelpful and quite agressive. When i went back to the desk to complain, they were dismissive to begin with. The lady said 'I dont think we have any cars without damage today!' Then when a bunch of keys was bought back they gave me an alternative which was much better but still felt like a downgrade from what was paid for. Returning the car was much easier i was directed to the car wash where a different staff member than before took a look around the car and was happy and a gave the keys to him and made my way to the airport. Very disappointed and would not use them again after this experience. "

Value for Money: 3
Efficiency of Counter Staff: 2
Expediency of Drop-off: 8
Condition of the Vehicle: 1

BRINDISI, IT - Reviewed by ADAM - 29 August 2022

" Very quick and efficient and friendly "

" Bery good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by PAUL - 26 August 2022

" Nice touch sending reminder emails and even though I had the original Auto Europe emails saved and printed I appreciated the second ones coming into in my inbox. "

" Car ordered was a Fiat 500L or similar ,I was given a 500X . The cubic boot space is 37pct bigger in the L compared to the X and we was taken a decent amount of luggage so would of appreciated it this meant that my three family members had to experience the hour long drive to our accommodation and back to the airport with a suitcase on their laps . After locating the car in the car park I had to wait 20 minutes while cars where shuffled around as we blocked in by other Leasys vehicles as they don't have enough car parking spaces in the rental car park .This 20 minutes did give myself and my wife the chance to exam the car as alot my scratches and scuffs were evident then on the sheet I was given and in fairness when I highlighted these a male staff member did tick them off . The service light came on after a few days of driving . On returning the vehicle nobody at Leasys was in the car park to check the car over ,no Leasy spaces were available in the car park ,so I was now the blocker of other Leasy vehicles . As nobody was in the car park I had to queue in the very long administration queue of the customers getting their holiday vehicles. Once I returned the keys I asked the staff member if they wanted to come with me and check the car over ,they declined . I explained the service light is on and it's not parked in a parking spot but is blocking other cars in and she said ok ,I signed my paperwork and went to the terminal. "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 2
Condition of the Vehicle: 4

BRINDISI, IT - Reviewed by MICHAEL - 23 August 2022

" Comment "

" No "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BRINDISI, IT - Reviewed by STEPHEN - 15 July 2022

" Very smooth pick up, no queues! Quickly processed at the desk and the car was only a short walk away. All clearly signposted. Very impressed "

" We were a little concerned at signing the agreement for the damage shown on the form without checking the car ...however it seemed to tie in. The return was very early so we were told where to park and where to drop the key. Again we were a little concerned as we were leaving it without agreeing it was in the same condition but we haven't heard anything so presume all ok! Drop box in the terminal was easy to find so it all worked very well "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BRINDISI, IT - Reviewed by FEDERICO - 07 July 2022

" always best rates "

" Car not clean with over 100k km and scratches everywhere, screen wash broken. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

BRINDISI, IT - Reviewed by STEPHEN - 02 July 2022

" Car was clean and tidy. It did the job required. Was not in perfect condition when received but nothing serious. "

" All went well. Staff could have. Been more friendly but that may be a language issue. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 8

BRINDISI, IT - Reviewed by ALAN - 04 June 2022

" Good easy booking process "

" Prices are a ripoff this year but Sicily by Car is no worse than the others, possibly slightly better. The car was too small to be in the category . "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by LIVIO - 19 April 2022

" I have been using Auto Europe for over 20 years and have referred it to many of my friends that are now your clients, so in that sense i am satisfied, but this recent experience has left a sour taste i am afraid! "

" I suppose the main issue relates to the relationship between cost, quality of car and value for money. The cost for one week for an inferior car which at best should cost only a quarter of what i paid was little short of daylight robbery, and on top of that they really felt that i should add additional insurance. Not very happy. "

Value for Money: 5
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 2

BRINDISI, IT - Reviewed by EDMUND - 07 April 2022

" Just how it should be. "

" Genuinely it was a great experience. The counter guy was really helpful and the car cleaners allowed us to park when seeing someone off on an earlier flight. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by ANTHONY - 04 March 2022

" Quick and easy pick up and drop off . "

" Very happy with service and car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by ANTHONY - 01 December 2021

" Car was size and style booked , happy with pick up and drop off service. "

" Very satisfied with service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by EDMUND - 20 November 2021

" Below the usual standard. "

" The car was clean on the inside but dirty outside with a number of dents. The windscreen washer reservoir was empty. Sickly by Car has the worst parking area but the staff are helpful. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 4

BRINDISI, IT - Reviewed by BRIAN - 09 November 2021

" Usual lack of problems,and a good price "

" Apart from a handbook for learning how to stop the clock from constantly flashing everything was perfect, but the flashing clock was exceedingly annoying "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BRINDISI, IT - Reviewed by JOSEPH - 01 November 2021

" Good service "

" All good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by JOHN - 04 October 2021

" Always easy and reliable "

" Efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by PERRY - 28 September 2021

" The quality of the cars looked liked they had a hard summer I had to change the first car it was a right mess scratches and dents I had to ask for another car of which the staff were very accommodating and gave me another car "

" Car was not very clean "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

BRINDISI, IT - Reviewed by EVERARD - 26 September 2021

" Excellent "

" Nearly new car an upgrade. Very efficient and speedy check in and return. The man on site (Francesco) excellent and helpful "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by RICHARD - 25 September 2021

" very good "

" The Sixt pick up in Brindisi and drop off in Catania were both excellent. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by FRANCESCA - 14 September 2021

" All perfect and fast. Free upgrade too...everyone love!! "

" Super friendly, made everything easy and the staff gave us a free upgrade' "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by ALAN - 14 August 2021

" Easy booking, good rate. "

" A small dent in front bumper is costing me around €200 I think, but I've not had a final bill after 5 days which is a nuisance as without it I can't claim from my insurers "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 6
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by JOSEPH - 12 December 2020

" Thanks "

" Thank you "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by LEE - 01 October 2020

" Bloody awful "

" we booked 2 cars and only got one leaving my family stranded and vulnerable after midnight in a strange country. I will make sure all social media is aware if how badly we were treated and just how unhelpful you were !!! "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 7
Condition of the Vehicle: 8

BRINDISI, IT - Reviewed by DEAN - 30 September 2020

" I have never had this issue before it's a shame has made me rethink about using auto Europe again "

" I have been charged an extra £77 and I don't understand why "

Value for Money: 1
Efficiency of Counter Staff: 3
Expediency of Drop-off: 5
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by JOHN - 28 September 2020

" We have used you for nearly 20 years and are very disappointed by this experience. I have emailed the contact department "

" Sixt were very good but not very happy about customers arriving with the expectation of a free additional driver which created an atmosphere for both client and desk staff "

Value for Money: 2
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by JAMES - 23 September 2020

" Would be good if you could pass on comments to Budget What you want is to be able to sign the contract at the stage of booking with Auto Europe. At the collection it should be simply a case of picking the keys and getting anything unusual about the car explained to you. "

" The situation at Brindisi is ridiculous. You go to the counter but rather than give you a contract there and then, you have to wait for a phone call from head office in Milan and you end up giving long numbers over the phone like driving licence numbers and passport numbers, which get misheard. Then you have to go back to the desk. Frankly, I had been expecting simply to collect keys. Instead we spend ages faffing at the airport. The second issue is that the car had Dualogic gearbox. I had actually requested a manual but was told it was an "automatic." Not a huge deal but what was a bigger deal was that the Dualogic gearbox is not an ordinary automatic and no one explained how to use it. After getting stuck and immobile trying to get out of the car park we had to Google how it works. Another issue was that the guy from Head Office in Milan tried to sell us on an excess waiver policy, even though he knew full well we had that through Auto Europe. Finally, to add my wife to the rental would have cost 12 euros a day which seems like a rip off for no more risk. "

Value for Money: 3
Efficiency of Counter Staff: 2
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BRINDISI, IT - Reviewed by COLIN - 22 September 2020

" Nothing wrong with AE "

" Was provided with no apparent option to paying fuel up front at collection; which was NOT my preference will avoid Budget/Avis if possible in future "

Value for Money: 4
Efficiency of Counter Staff: 2
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BRINDISI, IT - Reviewed by JOHN - 17 September 2020

" all good - pick up shouild have been quicker "

" Really good experience except the pick up was time consuming as only one poor hardworking lady was on duty in stifling heat "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by GERARD - 16 September 2020

" Spoke with someone at Auto Europe. They said they'd try to contact someone at Maggiore. Not sure if they did. "

" They didn't have anyone at their desk. We had to 'check in' at the Avis desk, who then told us we had to wait for a call from Maggiore, who didn't call. We tried to call various Maggiore numbers. No one answered. Eventually the Avis staff let us take the car. Probably around 2 hours later. "

Value for Money: 2
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 5

BRINDISI, IT - Reviewed by ALAN - 05 September 2020

" Easy booking, very good price, nothing to fault. "

" Fast easy pickup tho was initially offered a smaller car than I'd booked. The car I took was a year old and 36000km but was fine. "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BRINDISI, IT - Reviewed by ANGELA - 05 September 2020

" When I returned the car, there was one member of staff trying to manage the car park. He was being inundated with customers, two of whom had major problems and were getting quite agitated. He was doing his best but they needed more staff. As a result, I waited nearly 45 minutes to return the car. "

" Waited over an hour to collect car on arrival. Counter staff told me that all contracts were now issued by The central office in Milan "because of COVID." So waited in the airport terminal over an hour for a phone call from someone in Milan! When they finally rang, she was very keen to sell me the extra insurance and not happy that I refused. The contract could not be completed over the phone as their online system went down so I ended up going back to the counter staff anyway! A complete shambles. "

Value for Money: 5
Efficiency of Counter Staff: 3
Expediency of Drop-off: 2
Condition of the Vehicle: 9

BRINDISI, IT - Reviewed by PERRY - 04 September 2020

" Very good "

" Very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BRINDISI, IT - Reviewed by NEBIL - 21 August 2020

" All in all a horrible and stressful experience , will not be using Auto Europe or Sixt again. "

" Absolutely abysmal. Not the car we ordered. Minimal service at pick up, no walk through of the car or run through of car condition, no explanation of whether to return full tank or what type of petrol, all this had to be guessed by ourselves. At drop off literally no checks so a case of your word against theirs, no one at the counter to pick up key so had to left in a box, no explanation of where to park the car at drop off so again complete guess work. Now I have been charged a large additional amount to my card post rental despite already paying for the rental, with no explanation whatsoever, and I cannot get through to customer services by any means. Disgraceful service, feel robbed of my money. Would not recommend using Sixt at all, should be avoided. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

BRINDISI, IT - Reviewed by SCOTT - 27 July 2020

" I've used autoeurope for many many years, at least 3-4 times a year, worst vehicle ever provided which is Avis fault, not Autoeurope "

" Firstly ridiculously expensive, the car was dirty, damaged, had a quarter of a tank of fuel, no windscreen wiper fluid, asked Valentina at collection desk for a different car and was told only 9 seaters were available and I'd have to pay extra!!! Please share complaints email address "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 4
Condition of the Vehicle: 1

BRINDISI, IT - Reviewed by ISABELLA - 19 July 2020

" Arrived and realized had forgotten drivers license at home. Contacted Auto-Europe who refused to refund any of the 2 weeks of rental. Really a scam. "

" no problem with budget "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by KEITH - 26 March 2020

" I mostly use Auto Europe to hire cars in Puglia, Italy and will continue to do so because it works. "

" I am trapped in Italy because of cancelled flight so kept the car and Dollar rang me to extend the contract, very helpfull "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRINDISI, IT - Reviewed by RACHEL - 23 February 2020

" Car was fine staff were not "