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CORK CAR HIRE REVIEWS
Car hire reviews in Cork
Located on the River Lee in Ireland, Cork is a city bursting with Irish culture, great food and plenty of beverages. Home to the Guinness Jazz Festival, this charming city is also home to University College Cork – giving the city a truly student feel. Cork Airport is one of the main entry points into the city, and the region, with Cobn, Bandon and Kinsale easily reachable from the airport. Cork has plenty of Irish charm, and for many, is Ireland’s second most important city and a rival to Dublin.
With over 60 year’s car hire industry experience, Auto Europe offers great car hire quotations with a large fleet of vehicles to choose from. Our customer service team is on hand should you encounter any difficulties during or after your rental. Our previous customers have provided their car hire reviews in Cork, giving you an insight into what they thought of our service. We also hire out luxury cars, motorhomes and provide a transfer service. Contact our reservation agents today to find out more.
AUTO EUROPE CORK, IRELAND Car Rental Reviews
Average Rating for Auto Europe Cork:
CORK, IE - Reviewed by JOHN - 19 September 2025
" very good "
" good staff very efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DAVID - 17 September 2025
" Excellent all round. Appreciate the helpful emails - I felt confident "
" Excellent service. Car was a little battered and the tyres needed to be inflated during the hire "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORK, IE - Reviewed by PAUL - 12 September 2025
" Booked a Ford Focus but got a tired Toyota Corolla. Not very clean, no SatNav and no USB ports. Was this punishment for us not wanting to upgrade? "
" Booked a Ford Focus but got a tired Toyota Corolla. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 4
CORK, IE - Reviewed by MARY - 11 September 2025
" Efficient and easy to use booking system. "
" Everything was very efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by VANESSA - 01 September 2025
" Same as above. Very disappointed and dangerous. "
" We were pushed to rent a more expensive on arrival at the counter. We were told that someone wouls bring the car and keys to the front door only to be told to walk to collect. Also, the front and back wipers were terrible. The rubbers wasnt working and functional which meant we couldnt use them each time it rained. We often stopped to wait until the rain stopped before we could drive. "
Value for Money: 4 Efficiency of Counter Staff: 2 Expediency of Drop-off: 6 Condition of the Vehicle: 4
CORK, IE - Reviewed by KEVIN - 30 August 2025
" Took out full indemnity insurance at time of booking but was told by counter staff that my second driver was not covered. Had to pay additional £160(approx) . Also told ha dto pay a further £200 which would be refunded. At time of writing (4 days after return, this has not been returned. email on the 27th Aug (3 days ago, has not been replied to. Infomration re child seat was not transmitte dto Sixt. Costs for indemnity are not aligned. "
" Took out full indemnity insurance at time of booking but was told by counter staff that my second driver was not covered. Had to pay additional £160(approx) . Also told ha dto pay a further £200 which would be refunded. At time of writing (4 days after return, this has not been returned. email on the 27th Aug (3 days ago, has not been replied to. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JILL - 30 August 2025
" Apart from the above very good "
" The drop off meant taking the car to the compund as the car park was full. It meant a longer walk to the airport with a heavy bag. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
CORK, IE - Reviewed by SEANMICHAEL - 20 August 2025
" Car was comfortable Spacious and economical "
" Person serving when hiring the car was efficient humerous and knowledgeable "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by NOEL - 20 August 2025
" The lady at the desk who gave me the keys was absolutely lovely, warm and welcoming! Cork should be proud of the likes of her! "
" The lady at the desk who gave me the keys was absolutely lovely, warm and welcoming! Cork should be proud of the likes of her! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by WILLIAM - 18 August 2025
" Throughly enjoyed the replacement vehicle from booking. Could not have asked for better than the BYD Seal U provided. Thank you "
" Although fuel top up was not made prior return, not knowing locations locally, an estimated update to ang expenses would have been appreciated. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
CORK, IE - Reviewed by ANDREA - 28 July 2025
" satisfier "
" Good, easy to get the car and drop the car "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by EAMONN - 12 July 2025
" Great as always "
" Thrifty were very helpful, friendly and quick "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by CLAIRE - 11 July 2025
" Firstly I should've been quoted the correct amount. Secondly Auto Europe should've sorted it out with sixt so I didn't have to pay the difference and thirdly I should've had a response to my email and the online application for a refund, none of which I've received. "
" The additional driver rate on the contract was 7.95 yet at the desk they said it was 10.95 and charged me that. They phoned Auto Europe who said that I could get a refund if I applied on my return, which I'm still waiting for! "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by RICHARD - 11 July 2025
" Another great booking with Thrifty. "
" Excellent overall. Spotted slight dent on driver door that wasn't on inspection report (hence score of 9 rather than 10 for condition of vehicle). Reported it on-line. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORK, IE - Reviewed by JAMES - 06 July 2025
" Overall very good apart from the passenger seat on that Mg hs Hybrid "
" The Mg Hs hybrid was very good and drove well and economical, great shame it was the base model which means you can not adjust the height of the front passenger seat . My wife is 5Ft tall and had to sit on 2coats folded up to see out which is not ideal when your in Ireland doing the scenic tours . Plus the sat nav takes you off the main road and takes you up farm tracks with grass in the middle of the road and then puts you back on the same main road you were on a mile or two later . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JOHN - 02 July 2025
" Everything from price, office staff, car and drop off staff was excellent. "
" Everything from price, office staff, car and drop off staff was excellent. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by RUAIRIDH - 02 July 2025
" Will be renting here again in the near future, staff were very pleasant "
" There were some minor issues with the car, however the staff were very apologetic when I informed them, and were very helpful and polite throughout the entire experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 6
CORK, IE - Reviewed by KEVIN - 26 June 2025
" Eay and straitforward to use "
" There was damage on a wheel, light kerbing which was not shown and I didn't notice it up until the next day. I notified thrifty on the interim satisfaction survey. The blemish did not have any effect on my return. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CORK, IE - Reviewed by MICHAEL - 20 June 2025
" See above Very happy indeed. Lovely people. "
" Europe car people were great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JACQUELINE - 18 June 2025
" All good other than the return situation "
" we were told by Flizzr that when we returned the car to the rental car part we could park anywhere as we usually do. However this time Hertz with spaces near to the pedestrian exit warned us that we would have a fine imposed if we parked there. I left my husband there (he has a mobility problem) and parked much further away - what is the true situation about return parking ? Can other companies impose fines for the use of their spaces ? "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 8
CORK, IE - Reviewed by OSCAR - 03 June 2025
" I had a car with over 100000 kms with lots of scratches and marks, although mechanically the car was in good condition. "
" Suboptimal car. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 6
CORK, IE - Reviewed by JOHN - 23 May 2025
" Very good "
" My deposit was put back into my account promptly ..very good . "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 7
CORK, IE - Reviewed by RORY - 19 May 2025
" The car provided was a diesel although a bit noisy and a 2yr old vehicle with higher mileage it was ecpnomical "
" I got an equivalent which was not my preferred choice, slightly smaller car but did the job "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 6
CORK, IE - Reviewed by RICHARD - 08 May 2025
" Efficient and good price. "
" Efficient and very friendly staff. Consistently good service which I appreciate as a regular customer. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PETER - 08 May 2025
" Have tried other car rental booking sites but always come back to AE as they consistently offer best rates and choice and are transparent about costs and fees. "
" Couldn't fault them, they were the best value option on Auto Europe but apart from a small queue on pickup the car and service were excellent. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by BENSON - 28 April 2025
" Satisfied customer "
" Admin at pick up was quick. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PHILIP - 26 April 2025
" Overall good experience "
" Difficulty with credit card €2000 deposit, but eventually sorted "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by KAREN - 12 April 2025
" Love autoeurope, you make car hire very easy "
" Very good service, good clean car, no issues "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by SAMANTHA - 03 April 2025
" Overall was very good, shame about the smell inside it. "
" Staff were amazing, the car was great but omg the smell inside the car was painful. Smelt like spilt milk or baby puke inside and when cleaned was not aired properly and it was nasty to be honest. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
CORK, IE - Reviewed by NEIL - 01 April 2025
" Incorrectly charged for damage to the vehicle that is now in dispute. "
" Incorrectly charged for damage to the vehicle that is now in dispute. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by EILEEN - 11 March 2025
" Would rate the service very highly. The girls at the desk are the best "
" Very very good as always. The girls at Cork Airport and the best and always remember us. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by WILLIAM - 26 February 2025
" See above. Opportunists to charge me extra. "
" My flight was cancelled to Cork. I had a busy day rearranging flights and arrived a few hours later than planned. It was 4pm instead of 10.30am. I was told there was no car available as it was given away. Surely if I paid for it, it should be there. I ended up having to pay an additional 40 euros for another car. I expect it to be refunded to me. I was so tired after a stressful day that I just had to go with it. "
Value for Money: 4 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 10
CORK, IE - Reviewed by PATRICK - 23 February 2025
" Good website. Great prices and no hidden extras. "
" Efficient and friendly check in staff. On the road with no delays. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by LINDA - 19 February 2025
" Efficient and value for money. "
" All good, there was a problem with the on board computer which was pointed out on return. Could have happened at anytime to anyone. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORK, IE - Reviewed by RICHARD - 09 February 2025
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORK, IE - Reviewed by JOHN - 08 February 2025
" My experience with car was excellent no issues picking up or dropping off the car and the condition of the car is perfect thank you "
" The car I was provided was ample enough of what I needed over the two days economical and easy to drive thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DAAN - 27 January 2025
" Very pleased with it "
" All good. No complaints "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JIM - 16 January 2025
" Had a total outlay of €150 for extra insurance and petrol not happy. "
" Did not get the car specified and it was petrol not diesel so mileage differed. Windscreen greasy on inside. Also had to pay extra €30 a day insurance S said the cover I booked with you was not enough???? "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CORK, IE - Reviewed by MARTIN - 20 December 2024
" Verry nice car all round "
" Excelent servis all round plesent and cortuis staff Thank Yoy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARGARET - 18 December 2024
" As above. Very unhappy experience! No explanation so far forthcoming. "
" My booking has been amended without my knowledge and not by me. As a result no car was available. The rating reflects that but Richard worked hard to sort out the issue and got me a car from Europecar. I wasted over an hour whilthis was happening despite having a voucher apparently confirming the booking as made. "
Value for Money: 8 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARTIN - 24 November 2024
" Vehicle, collection and drop off perfect just the additional fees for breakdown and the very expensive insurance cover. "
" Extra insurance cover more expensive than their competitors and, you have to pay extra for breakdown cover, couldn't see this on your website, so won't be using Hertz again, competitors have it included! "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by ROBIN - 13 November 2024
" no problem with Auto Europe... as usual...thanks "
" car had a number of dents and scratches at pick.......107000km !! "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 5
CORK, IE - Reviewed by RICHARD - 07 November 2024
" Quick and easy "
" Very efficient and very happy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by WAYNE - 04 November 2024
" Speedy collection from Cork Airport is the main reason I no longer fly into Dublin "
" Excellent service and car was great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JOHN - 04 November 2024
" In my opinion, a very good service provided, at competitive prices. "
" Contract was with Europcar. All straight forward at desk. Damage log was accurate. Drop off done by key return. Always prefer to have vehicle checked on return and confirmed ok. Company kept my excess deposit, until I requested return via email (no direct telephone contact permitted by Europcar in relation to deposit) 4 days after car return. Replied very promptly and issued return. Howevet, ended up with positive view of Europcar "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
CORK, IE - Reviewed by JAAP JAN - 03 November 2024
" Additional insurance package is attractive. Recommendation: get rid of the (slight) currency (€/£) translation losses during the booking process "
" Friendly staff. The plenty dents & scratches on the vehicle were indicated correctly on file. As a recommendation: it would be nice if the vehicle could be inspected upon arrival ( e.g. by sharing an officer with other car rental companies?) "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 7
CORK, IE - Reviewed by LEE - 02 November 2024
" Easy booking process and included the excess waver. I was advised the excess water I have brought was rubbish. I was offered an upsell car, however as I didn't know what I was currently being given I declined...car received was dirty on the outside with green mould in the door and boot sills, inside was dirty with hair...key I was given had no tag, what fun I had when I dropped the car off. "
" Easy booking process and included the excess waver. I was advised the excess waver I have brought is rubbish. I was offered an upsell car, however as I didn't know what I was currently being given I declined...car received was dirty on the outside with green mould in the door and boot sills, inside was dirty with hair...key I was given had no tag, what fun I had when I dropped the car off. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 5
CORK, IE - Reviewed by CONNOR - 01 November 2024
" All good "
" Very good counter staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARGARET - 01 November 2024
" It was perfect "
" Great experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by HATICE - 31 October 2024
" In spite of a lack of signage making pickup confusing, the hire of the car went very well. Great value. "
" When we arrived at the car hire centre at the airport it was impossible to tell which counter we should go to. It created a lot of stress going from one counter to another, wondering if we'd been 'had'! Once we found the right place everything went well, till it was time to drop off, when once again where we should leave it was unclear. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARY - 25 October 2024
" Very positive experience "
" I had a very positive experience with Carhire "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARK - 22 October 2024
" Easy to navigate web site. "
" Process was easy from rental counter to drop off. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by THOMAS - 20 October 2024
" I always recommend Auto Europe to my friends "
" Vehicle had 74000 kilometers on the clock and had many marks/dents on the bodywork. There was no inspection carried out on return of the vehicle, to confirm that it had been returned in the same condition, as when collected. "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 5 Condition of the Vehicle: 5
CORK, IE - Reviewed by RORY - 19 October 2024
" I will think very carefully about rebooking again "
" ITge car I booked was not the one available but a suitable alternative was agreed. I took the Europcar Suoerciver which was outrageously expensive adding 200% to initial rental. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORK, IE - Reviewed by ROGER - 17 October 2024
" first time great "
" all good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by EADAOIN - 07 October 2024
" Easy to book. Great prices. "
" Great price and excellent service. Perfect! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JOHN - 02 October 2024
" All in all reasonable good service and value for money "
" Good service, I travel to Ireland regularly and the car although priced reasonable it had lots of damage on it, the counter staff when I told them weren't to bothered which was a shame "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CORK, IE - Reviewed by DAVID - 29 September 2024
" Well I never like to give 100% satisfaction when I hardly use this service . I need to be frequent user to judge your servic "
" Fine "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by BRIDIE - 17 September 2024
" Staff alwayz so plesant and helpful vwry customer focused "
" Wonderful service as always Thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by LINDA - 13 September 2024
" Easy to book and by far the best prices. "
" A good price. Quick collection at the airport terminal with helpful and friendly staff. The car was a pleasure to drive- I didn't want to give it back! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORK, IE - Reviewed by MIKE - 08 September 2024
" Very good "
" Good as gold "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JAMES - 28 August 2024
" No Problems and kept in the picture. "
" Everything worked as it should. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARY - 16 August 2024
" Great experience. "
" Very efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by BRIAN - 15 August 2024
" . "
" , "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARGARET - 15 August 2024
" I like the full insurance option you offer, "
" Great staff in Cork. As always - make for a great customer experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by ANNETTE - 05 August 2024
" See above "
" This was an easy pleasant experience from start to finish. Zsolt, the customer service adviser was friendly and approachable. I had a very new car, there were no issues and I just dropped the key off at the end. Cork airport car hire is hassle free, would always recommend. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by SIMON - 04 August 2024
" Clear communication from AutoEurope, only let down by Flizzr/Sixt and poor state of car key. "
" The booking was with Flizzr, but there was no such signage at Cork Airport and we had to enquire as to which desk to approach. This added uncertainty and delay to the experience. On the first day, the key battery failed, leaving us at first unable to unlock the car and then to lock it. We were concerned it would auto lock but didn't. However being unable to lock the car for 3/4 days of the rental was v inconvenient and adversely impacted our holiday. Given the importance of electronic key opening, and despite the young age of the car, I would have thought key batteries would be regularly checked - clearly ours was at fault as they are supposed to last a lifetime. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 1
CORK, IE - Reviewed by ELLEN - 31 July 2024
" Pre-populating this survey with all 10 out of 10s is a little cheeky! "
" The car was great, collection in Cork airport was easy and quick but the cost is exorbitant considering the prices you can get a car for in mainland Europe in the summer months (a third of the price.) "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARC - 29 July 2024
" Very poor "
" Poor, they offered a poor car, which wasn't the spec I paid for. They have not processed my deposit (there were no issues). They do not respond to emails and the telephone number does not connect. "
Value for Money: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 2
CORK, IE - Reviewed by JUNE - 28 July 2024
" All excellent, I love visiting cork airport- it's the best. "
" Bryan was sure efficient in serving me at the car rental desk. He was friendly and informative about the car I was hired. All round excellent service. Thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by NEIL - 24 July 2024
" Excellent service all round "
" Excellent service all round "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARTIN - 24 July 2024
" A very nice clean car, Cork is a Happy Place to Visit .Thank You All. "
" Victor and Co were very good 5 Star Servis "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by RONA - 12 July 2024
" Great "
" The staff at cork airport with very efficient, very friendly and I would highly recommend "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by KEVIN - 12 July 2024
" All went smoothly - no issues "
" Quick and easy to deal with "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by UNA - 09 July 2024
" From booking online to dropping off the car after th "
" The staff at Cork airport were very polite and helpful, an asset to your company. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DAVID - 26 June 2024
" The web site was among the more intuitive; prices comparisons were clearly set out and the booking process - and confirm ation - was smooth and efficient. "
" As a fairly regular hirer - using various suppliers I found the Hertz pick up desk at Cork among the most efficient I have come across. The staffer was ready with the booking details, attentive to our added requests (additional driver), responsive - and arranged for the car to be brought to the arrival departures door. Excellent service. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CORK, IE - Reviewed by STUART - 18 June 2024
" See above. Thanks "
" All OK. We were "upgraded" to a diesel car from a hybrid. We would have been happy with the hybrid. I didn't expect the credit card deposit to be as much as €1000 but that apart - all OK. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORK, IE - Reviewed by NEIL - 17 June 2024
" Ok "
" Ok "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CORK, IE - Reviewed by JAMES - 15 June 2024
" Good overall "
" Good overall "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORK, IE - Reviewed by CHRISTOPHER - 07 June 2024
" very good "
" very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DEIRDRE - 04 June 2024
" Very straightforward and lively staff. Car was in good condition also and clean. "
" Cameron at Cork airport was so helpful and welcoming to us! Changed car to 5 door when he realised we were a party of 4. He was great and an asset to Thrifty. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by EDWARD - 28 May 2024
" Collection and drop off was very efficient. Great counter staff too. "
" Collection and drop off was very efficient. Great counter staff too. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PATRICIA - 22 May 2024
" Very straight forward process to hire and drive a lovely car. A great experience! "
" Smooth process of hiring and droping off the car "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by NORMAN ALAN - 18 May 2024
" simple quick and easy process and was driving off from the airport within 20 minutes of landing. "
" staff at the airport were expecting me and everything was ready for my signature and the car was ready to go. simple and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by KEVIN - 12 May 2024
" very simple and efficient. "
" All the staff were very efficient and courteous. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORK, IE - Reviewed by ROBERT - 02 May 2024
" Ok car albeit older with added mileage. Good price. Easy pick up. Confusing drop off with different signs. "
" Car was needing a service. An older car with larger mileage. Counter staff tried to hard sell add ons "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 5
CORK, IE - Reviewed by JACQUELINE - 17 April 2024
" generally a good service at a fair price - it was expensive but over the Easter period "
" only 2 minor problems 1. there were small dents in the bodywork not recorded in the condition report 2. tyre inflation warning light came on a few times "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9
CORK, IE - Reviewed by VICTORIA - 12 April 2024
" Was provided with a better cat than paid for, reliable and efficient, no complaints at all "
" Car reservation was sorted quickly and efficiently, no issues at all. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARK - 10 April 2024
" A competitive price & efficient service. "
" An excellent, smooth, trouble free service. Just what I was hoping for! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MICHAEL - 07 April 2024
" Straight forward and easy too book with "
" Great staff, very easy to collect and return the car. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by SUE - 05 April 2024
" See above. "
" Staff lovely but there was a long queue to collect car. I was going to a funeral. People let me in t the middle of the queue. The man before me had waited an hour. As the plane was delayed and then the car was delayed we missed most of the funeral. There were 2 people on the desk and many waiting, I guess because they were the best value. They must know who is arriving and therefore need more staff. I have not had this experience before. I guess I might pay a bit extra next time and get one of the other car hirers "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by ELAINE - 04 April 2024
" Overall very positive "
" My only comment would be that they took a long time to reimburse me the money on to my card. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by NICOLAS - 30 March 2024
" Excellent "
" All good "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by ANGELA - 13 March 2024
" . "
" . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PATRICK - 12 March 2024
" Good value. Best rates available. Great communication throughout. Will use again. "
" Good service at desk. Nice vehicle. Clean inside. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 7
CORK, IE - Reviewed by YIANNAKIS - 02 March 2024
" EXELLENT SERVICE "
" EXELLENT SERVICE "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PATRICK - 01 March 2024
" Everything perfect "
" Very smooth servicd "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PAUL - 23 February 2024
" Horrible Why sell me insurance when the company will not accept. It's fraudulent what Auto Europe sell "
" Auto Europe are just a front. Europcar who I hired off want no dealings with you in my opinion. Europcar do not accept your insurance which I paid Auto Europe. I was sold a 90euro insurance which was double than the car hire. Which Europcar insisted I needed as Auto Europe is just a broker and nothing to do with them "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORK, IE - Reviewed by LOUISE - 21 February 2024
" As no 3 "
" Vehicle was very clean.. the counter staff at Cork airport was very helpful.. the staff upon returning at Dublin were very quick and efficient. My only negative was the one way fee. But that was explained by auto Europe on booking the vehicle..I thought it was expensive but its the first time I have done this.. overall a very good experience "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by STEPHEN - 19 February 2024
" Easy pick-up and drop off, no problems and a decent car provided which exceeded my expectations. "
" Cristian & another chap on the desk I can't remember whose name were very helpful. Nice car too. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JILL - 15 February 2024
" The staff were helpful. The booking on the website was easy. The price was good. The car was damaged. It was noted on the sheet, however I would have preferred a car in good condition. "
" Very easy website to book from. The price was good. The car however was damaged when we got it. It was noted on the car hire sheet. However I would have preferred a car in good condition. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 1
CORK, IE - Reviewed by DAWN - 14 February 2024
" easy to book and use "
" good pick up and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORK, IE - Reviewed by EAMONN - 14 February 2024
" N/A "
" All was good as always with Autoeurope however the car I got was not the equivalent of a Nissan Qashqai. I didn't complain as they told me was equivalent but when I saw it, the car wasn't. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
CORK, IE - Reviewed by ROBERT - 25 January 2024
" flight was cancelled so had to go back to the desk 8 hours later and rehired a car. the new staff were very nice as was the lady on Thursday "
" staff at Cork airport 10/10 "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MATTHEW - 10 January 2024
" I have frequently used your service and would like to continue but didn't find the staff at the desk very helpful in this matter. In the great scheme of things it hardly matters, but I would have liked my comments to have been properly acknowledged "
" When we filled the car with petrol it became apparent that, despite the fuel gauge showing it as full when we collected the car, it cannot have been as we do this journey all the time and know how much the fuel is likely to cost. I reported this at the desk but have heard nothing back as yet. Your representative told us that we should have photographed the fuel gauge before departure but this gad never been asked for before and anyway would have served no purpose. We only used the car to get home and back, which was 162 km. We had to put in 15 litres of fuel. This means that we would have had to use almost 1 litre for every 10 km. We drive slowly as well and, looking up how many miles that particular car expects to do per litre found it to be between 15 and 20kms This has never happened before. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORK, IE - Reviewed by PATRICIA - 16 December 2023
" Met our needs perfectly "
" Easy to locate "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by OWEN - 29 November 2023
" Excellent "
" Always sure of good customer service and quality of vehicle "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by YIANNAKIS - 22 November 2023
" Very nice "
" Excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JOHN - 20 November 2023
" very happy with price and car very quick service at airport to pick up and drop off car "
" very happy with price and car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by BRENDAN - 19 November 2023
" No issues "
" No issues "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by YIANNAKIS - 19 November 2023
" Excellent "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by RICHARD - 12 November 2023
" Have used many times - would continue to recommend. "
" No issues - very smooth booking and service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARIAN - 11 November 2023
" Very good all round "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARY - 08 November 2023
" All okay "
" Very busy at counter, helpful staff when eventually seen "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORK, IE - Reviewed by BOB - 05 November 2023
" Need my £57 retuned to me "
" I hired a car in September in Cork and they took a€1500 block on my credit card, I was back in Cork In October about 30 days later and I couldn't do the €1500 block on my card so the only way to get the hire car was to pay the waiver of about £57 turns out the hire car company still had the block on my card, only came off after I complained, so I'm now £57 out of pocket, I'm not happy "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 10
CORK, IE - Reviewed by KIEREN - 01 November 2023
" Wouldn't wish it on my worst enemy mate "
" Clutch slack AF on pick. 50k on the clock. It when day 2. I do tens of k on manuals a year. Never had to replace a clutch. They've swiped 1.5k from my account to replace it. They say they can determine wear and tear from driver misuse but none of my mechanic friends say this is possible "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORK, IE - Reviewed by JOHN - 19 October 2023
" made weekend break very enjoyable as no problems with flight and car hire "
" excellent customer service very nice car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by ALAN - 03 October 2023
" Excellent service and vehicle "
" Very easy collection and return. Excellent vehicle, very clean, tidy and efficient. All the mod cons. Overall a seemless experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by CHRISTOPHERTHOMAS - 28 September 2023
" Would definitely use auto Europe again "
" Everything went perfectly no problem "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PAUL - 28 September 2023
" All in all a very good hire, great value and superb service from the rental company "
" Very competitive price for this hire period, vehicle was robust and ideal for our use, the pick up and drop off process was very efficient and the car park was very conveniently located. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORK, IE - Reviewed by JEREMIAH - 25 September 2023
" from start to finish it was flawless. Claire at the desk is a fantastic person. Will be booking again. "
" The staff at Thrifty - especially Claire are amazing! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by RICHARD - 24 September 2023
" Good price, "
" Efficient, friendly, clean and good car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by SESMUS - 01 September 2023
" All god "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by COLIN - 29 August 2023
" Very good "
" From booking to pickup and Brian very good "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by EDWARD - 07 August 2023
" Very good "
" Efficient & easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by GARY - 15 July 2023
" Always use Auto Europe. Never been let down and love the customer service. "
" Straight forward hire process and good quality car. Would be useful to know the online site to view the final signoff report from Thrifty as no confirmation email or mention where to view this. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 9
CORK, IE - Reviewed by TIMOTHY - 05 July 2023
" I was told by Auto Europe that a doctor's letter was required due to my age (79). The reception staff said that was not necessary and that they have informed Auto Europe of this but to no avail. I understand that some car hire companies in Ireland do require this letter. My view is that I hold a full UK licence and have insurance for my own car so both the DVLA and my insurer accept that I am safe to drive. My doctor is not really in a position to give a different opinion as I rarely visit him (thankfully). "
" The car developed a fault on day 4 and had to be replaced. When asked about compensation for the time lost I was told to contact Auto Europe as the booking was not made direct with Carhire. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 3
CORK, IE - Reviewed by RICHARD - 01 July 2023
" Efficient, very friendly service and great car. "
" Scoring says it all - met my needs perfectly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by OWEN - 28 June 2023
" Used AE for many years. Can't beat the efficiency of the booking process or the convenience of the amendment options. "
" Fast efficient pick up. Lovely car. Just met our needs. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by IAN - 12 June 2023
" As above "
" Good, however, it is 6 days since the hire car was returned and they are STILL holding my credit card deposit fir the excess. Surely by now that should be cancelled and my deposit returned to me. Please advise "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORK, IE - Reviewed by KEITH - 02 June 2023
" See above "
" Absolutely brilliant. The staff at the desk were professional and extremely helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by LORRAINE - 28 May 2023
" Booking Auto Europe gave me the best deal and Sixt were a good company to deal with. "
" Lady at the desk was friendly and professional, inquired about extra insurance, but did not try to sell me anything after I told her i had purchased it already. Offered me the option to pay fpr petrol, but opted to fill up on the way back. Car was 5 minutes walking distance from the desk. Car was a Renault Clio, bit of damage on it, but drove well and was economical. Did 680 miles, and filled up on the way back, plenty of petrol station on the way back to Airport, Dropped key back at desk, no problems. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORK, IE - Reviewed by YOONSUH - 20 May 2023
" .. "
" oveall very satosfactory "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
CORK, IE - Reviewed by LISA - 12 May 2023
" NA "
" NA "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PATRICK - 27 April 2023
" My experience and my family members experience with renting in Ireland and Portugal with Auto Europe has been very positive and they have helped resolve issues that arose with other Car rental companies in the past. "
" At Cork Airport on picking up the car, I was asked if I wanted to buy insurance to cover the Excess. I said I didn't as I have an Annual excess cover policy with Eversure (available on request). When I returned the car last Sunday I realised that I was going to be billed 100Euro + Vat for Excess insurance. I raised this issue at the desk and they said it was a mistake and that I wouldn't be billed for it. Nevertheless, my Credit card has yesterday been billed for it. In addition, I still haven't received any final statement from Thrifty. This is either a genuine mistake or a scam by Thrifty. I have been a long time customer with Auto Europe and I would like Auto Europe to take up this issue with Thrifty (Hertz). "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 10
CORK, IE - Reviewed by WILLIAM - 15 April 2023
" I will definitely hire from this company again, very smooth. "
" A very easy experience picking up and dropping off my car. Thank "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by COLETTE - 04 April 2023
" agree "
" Great customer service from thrifty "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by GRAHAM - 28 March 2023
" mVery good service. However I would prefer to receive a paper contract showing what marks/dents/scratches are currently on the vehicle as you sign the paperwork "Sight Unseen". The car Park at Cork airport is uncovered and not very well lit if it is a late afternoon pick up. I differed and with their tally and had to waste time photographing 16 seperate arks. Cell network not very good so had to do it the next day when i had good coverage. Also it is not checked off by an agent when you return, unlike NIZA Cars at Malage Airport. You then have peace of mind that you are not going to be charged any "Extras". "
" See Box 5 "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by EILEEN - 21 March 2023
" Will be using the service again. They make it so easy. Well done to Cork staff "
" We never have a problem with the service at Cork Airport. Staff are so friendly and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by STEPHEN - 13 February 2023
" As above "
" Was charged an extra 40 euros for 15 minutes late pickup because of airline delays. Tried calling in advance and no response to arrange alternative pickup . Automatic change apparently still waiting for a response from europ car on this a week later. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 5
CORK, IE - Reviewed by CAROLINE - 03 February 2023
" Great "
" Lovely and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JACQUELINE - 15 December 2022
" Good "
" Well prepared car, easy collection and drop off - good value Thanks "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CORK, IE - Reviewed by JEFFREY - 10 December 2022
" When I booked my hire car with you I filled in the drivers age box as being 76 but nothing flagged up that I need a medical certificate/current car insurance record of claims. This was buried in the terms and conditions - very devious of Auto Europe. Auto Europe need to amend your online booking form to flag up this requirement then and not hide it away in T&C's. I will never book a hire car through Auto Europe again as I wasted my money on a hire car I didn't get. "
" Flizzr staff enforced your rules about medical reports for drivers aged 75 or over. "
Value for Money: 1 Efficiency of Counter Staff: 6 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORK, IE - Reviewed by RICHARD - 07 December 2022
" Overall very good. Pick up process could have been much quicker. "
" See below "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by LORRAINE - 30 November 2022
" Expect to pay far more than quoted on auto Europe website. It is v misleading "
" Auto Europes site sells insurance that is not recognised by Thrifty. I therefore wasted my money paying two separate lots of insurance which I have tried to recoup. This is appalling and an unfair system. "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CORK, IE - Reviewed by ROBERT - 17 November 2022
" - "
" - "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORK, IE - Reviewed by ANDREW - 17 October 2022
" Thrifty put a transaction for 2500£ on my credit card that has not been released. I am now told this could take up to 2 weeks, really not happy at all "
" Not happy that my deposit has not been released yet, I needed this money for home improvements that I have now had to cancel "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 8
CORK, IE - Reviewed by STEPHEN - 09 October 2022
" Had to arrange at short notice and was very impressed with the efficiency of the service. "
" Good "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by KAREN - 07 October 2022
" Auto Europe make booking car hire so easy, like the fact you can see all the car hire company deals all in the same place "
" Really easy and friendly pick up and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by NICOLE - 25 August 2022
" Friendly and helpful stuff, very thorough with explanations. Easy to collect and to drop off "
" Quick and easy to collect and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MICHAEL - 26 July 2022
" I have always found Auto Europe to be a reliable and cost effective supplier of rental cars. "
" Everyone I came into contact at Sixt in Cork with was courteous, efficient and friendly. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PAUL - 12 July 2022
" The fact that our car hire experience was so easy made our holiday all the more enjoyable. "
" Easy to use website. Very helpful member of staff at Cork airport. We were very happy with the car and had a lovely trip. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MICHAEL - 21 June 2022
" good and definitely cheaper than most.on line booking could be clearer "
" I thought I'd paid for extra insurance when I booked on line therefore refused any further insurance at the desk.We ducted the car and found out that we were liable up to 2000euro. I have rental excess insurance so Im awaiting coats etc from Sixt then faced with a lot of paperwork which I thought i'd avoided. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 7
CORK, IE - Reviewed by GRAHAM - 04 June 2022
" The safety issues relating to the car hire are beyond the control of autoeurope. I have made my concerns known to Sixt. "
" The vehicle was clean, high mileage VW Passat, the rental price was good. It had a full tank and it was fine to drive. F/O/S tyre was in need of replacement and was probably illegal, I didn't notice this on pick up as I spent ages photographing bodywork damage and emailing the photos. I did later photograph the tyre and the "replace tire" warning is clearly visible. The wiper blades were in poor condition and smeared the screen rather than wiping it. On return I reported my concerns regarding the tyre and the wipers and the staff assured me that it would be dealt with before the vehicle was reused. I hope this feedback is some value to you. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 4
CORK, IE - Reviewed by DAVID - 21 May 2022
" Excellent "
" The guy even offered me a lift to the terminal front door "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by NEIL - 11 May 2022
" The booking process was easy. "
" The Sixt IT system was down and I was at the counter that it's been down for seven days. It meant I was not given a damage report and I found this very disconcerting. I was told to take pictures of the damage in the airport car park and send them to an email address, hardly an ideal start. I asked if the person at the desk could come out to the car park but he said he was on his own! The other worry about the Sixt system being down was I'm not sure if my data is even safe with them. "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
CORK, IE - Reviewed by GOBNAIT - 05 May 2022
" Easy access to a variety of hire options "
" Very easy pick up - staff member extremely pleasant "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORK, IE - Reviewed by AOIFE - 21 April 2022
" If it is a family then I would not recommend especially as it is so expensive "
" We were very disappointed to find that the child car seats were not fitted and we had to try and fit these ourselves with two young tired children waiting in the sidelines. It has put me off renting with this company again. I understand the reasoning for not fitting them is insurance but would it not make sense to train staff to fit the seats? Very disappointing and a horrible shock to contend with. Also very expensive considering there is no support for fitting the car seats "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 4 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARY-HELEN - 26 March 2022
" In view of the surcharge, I would like a comment from Thrifty. If they want something similar not to happen again, I suggest that they staff the office early and advise customers where they can go to fill up again at that time in the morning. It is impossible to find a 24 hour petrol station open in Ireland and it is disgraceful to be overcharged when it is not my fault. "
" The reason I have not given Thrifty as good a rating as I would have liked, is that I notice that I have been charged just over Eu.20 for something which I assume was fuel. I did fill the tank up when I left Bantry for my flight but arrived at Cork just before 5am as I needed to for my Ryanair flight but there was no petrol stations open at that time of the day. I did go round to see if the petrol station near the airport was open as although it was only slightly less than full, I didn't want to be charged but there was nothing I could do.As I only used just over Eu.20 diesel in the 3 days I had the car, I do not know how they can charge me now for that amount. I just don't know what else I could have done. "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 6 Condition of the Vehicle: 10
CORK, IE - Reviewed by KERRY - 17 March 2022
" . "
" .. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PATRICIA - 10 February 2022
" I trust AutoEurope - I've hired many times from their site and never had an issue. "
" Excellent service - very helpful when I needed to extend the hire duration of the car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by FIONA - 02 February 2022
" Good all round service. "
" Niamh was friendly and professional at dealing with us in the airport - such a lovely change. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORK, IE - Reviewed by PAUL - 16 September 2021
" Very poor "
" Refused car when on booking was not told of age condition applied or on your email on what was needed. Also refusal of a refund. Another company allowed me a vehicle without any age requirement. "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by RORY - 16 September 2020
" See above. Bad "
" Car in need of a repair . The clutch is 'shot' and smelled when strained. It 'took' very high. I would have returned car if rental had not been so short. No apology when reporting. I am still waiting 4 days later to get my £1600 deposit back???? "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 3
CORK, IE - Reviewed by LIAM - 11 August 2020
" All very straight forward "
" Very efficient and pleasant staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JOHN - 21 June 2020
" Pick up too time cosumeing. "
" Car had a lot more dents /scratches than listed.I had to stress and send photos of the dents within 1/2 hour of signing ,photos took ages to send. Waisted to much time,I was not happy. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 3
CORK, IE - Reviewed by JAMES - 17 April 2020
" as above "
" For once I was not put under pressure for insurance as I had it already. The gentleman behind the counter was very pleasant and so professional. 10 out of 10 .On my return another gentleman saw me park up,introduced himself from your company,checked out the car and said everything was OK. His friendliness was amazing. have not seen that before when I arrived. will be back soon again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by KIRSTY - 26 March 2020
" excellent "
" Excellent service and value for money- ill be using again in the near future- as and when coronavirus allows "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DEIRDRE - 25 March 2020
" Couldnt travel due to covid 19, no option to amend or refund provided, which every other company has seemed to offer "
" Couldnt travel due to Covid 19 and while I understand the cancellation terms, due to the above I did think a change of date for the car hire if not a refund should have been offered. If the likes of ryanair can offer it, I cant understand why you can't. Couldnt rate service as couldnt us it so gave an average rating "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 5
CORK, IE - Reviewed by ELIZABETH - 23 March 2020
" Unfortunately I had to cancel our trip due to the Covid'19 out break. When telephoning to cancel the staff were not very understanding or sympathetic. They quoted me the 48 hour cancellation rule & offered me no help. I then found out all the remaining 9 members of our trip who had also cancelled but using other Car Rental Companies only had to pay a 10% fee for cancelling. When I phoned back to ask why were not given this option I was then told I could fill out a form on line & see. I did this & was again quoted your 48 hour rule for cancelling. My family frequently fly to Ireland to visit family but will most certainly will never book with your company again. "
" Unfortunately I had to cancel our trip due to the Covid'19 out break. When telephoning to cancel the staff were not very understanding or sympathetic. They quoted me the 48 hour cancellation rule & offered me no help. I then found out all the remaining 9 members of our trip who had also cancelled but using other Car Rental Companies only had to pay a 10% fee for cancelling. When I phoned back to ask why were not given this option I was then told I could fill out a form on line & see. I did this & was again quoted your 48 hour rule for cancelling. My family frequently fly to Ireland to visit family but will most certainly will never book with your company again. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 10
CORK, IE - Reviewed by PAUL - 18 March 2020
" Staff always very friendly and helpful at Cork Airport. "
" Staff at Cork Airport always very friendly and helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JAN - 15 March 2020
" I was very happy with the service until the matter of the refund. "
" My one complaint would be, due to flybe going into administration and obtaining another flight home. I had to return a day early and because i booked on line, thrifty wouldnt refund me one day. Not very consumer orientated in a stressful time. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JEFFREY - 14 March 2020
" Good "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by CHRISTOPHER - 11 March 2020
" efficient and friendly staff. "
" car manual would have been useful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORK, IE - Reviewed by KRYZ - 10 March 2020
" the prepick up inspection chart had lots of marks on it but the car looked ok "
" easy pick up ... even easier drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by NORMAN ALAN - 09 March 2020
" very satisfied "
" very easy collection and delivery, clean tidy car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by NIAMH - 05 March 2020
" Cannot fault this company. Excellent service. Prompt and professional. "
" Great company to deal with. Excellent customer service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by ANNE - 05 March 2020
" Pleasant staff however: Long delay in pick up due to queue. No car in the bay I was allocated and I had to return to the airport desk. Car was dirty on outside "
" Pleasant staff however: Long delay in pick up due to queue. No car in the bay I was allocated and I had to return to the airport desk. Car was dirty on outside "
Value for Money: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CORK, IE - Reviewed by NEIL - 04 March 2020
" Easy quick and very satisfactory service "
" Good efficient service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARCELLA - 04 March 2020
" Very easy to book and great value. "
" Very quick service at the desk and a short and easy walk to the car park. All very efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORK, IE - Reviewed by ANITA - 26 February 2020
" Thank you for great service. "
" Thank you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by FRANCIS - 24 February 2020
" Excellent "
" Very helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by LIAM - 21 February 2020
" No problems at all "
" Perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JUDY - 19 February 2020
" Hidden costs a problem thought was getting good deal would have been cheaper to drive myself not at all impressed "
" The hidden costs are ridiculous "
Value for Money: 4 Efficiency of Counter Staff: 4 Expediency of Drop-off: 4 Condition of the Vehicle: 4
CORK, IE - Reviewed by WAYNE - 13 February 2020
" I feel the whole process lacks integrity and frankly I would wholly and actively recommend people never to use this service! "
" I paid for the rental on line and was then asked for a deposit of €2500 or to pay another €90 despite already paying to waive excess. I felt cheated. I would actively discourage anybody not to use this company. "
Value for Money: 2 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 9
CORK, IE - Reviewed by ASHLEY - 13 February 2020
" Nice lady on desk "
" Straight forward, no hassle "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by ANTHONY - 13 February 2020
" Overall very impressed with auto europe. Excellent value and good service "
" Cant beat the value for money. Counter service was adequate. Vehicle was in reasonable condition although did have some minor damage and was a very basic specification. Cant really complain for the price though! "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
CORK, IE - Reviewed by MICHELLE - 12 February 2020
" Easy to navigate website, good value for money "
" Quick and easy pick up and drop off, friendly staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MICHAEL - 12 February 2020
" Very good. "
" Swift, friendly and efficient. Counter person Elaine very helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARK - 06 February 2020
" I expect a full refund for my denial and inconvenience "
" The assistant at Hertz refused to rent the vehicle to me as I was a day late on Sunday after I had to hire a van at the last minute on Saturday. He said I had to call Auto Europe where there was no answer so I had to hire another vehicle through Alamo "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORK, IE - Reviewed by PETER - 05 February 2020
" Great service, great price, great car. I have hired cars in Ireland before and always had to pay additional and extortionate fees. Not this time, I will definitely be using this company again. 5 stars from me ! "
" Excellent service and the staff at the desk were very helpful, this is the first time I have rented a car in Ireland and not had to pay additional fees. Very happy and will be renting with Alamo again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARTIN - 05 February 2020
" Felt not supported at all with your company. "
" I wanted to cancel my booking as I wasn't able to travel due to an unexpected family emergency and I was told is not possible. Most companies would be able to do it. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 1
CORK, IE - Reviewed by MADELINE - 05 February 2020
" Straightforward, just what I needed after my flight and at the end of the holiday. "
" Good experience, efficient and easy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by SAMAN - 05 February 2020
" I'm still waiting for me £100 refund. When will I receive this? "
" Great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by FERGAL - 04 February 2020
" Went smoothly "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by P - 03 February 2020
" As usual with Auto Europe everything was smooth and perfect. Absolutely no problems whatsoever. I have been and will continue to recommend Auto Europe to all my friends, family and colleagues. We'll done guys, to marks again. "
" Great, no problems at all. Great car and very speedy picking up and dropping off the vehicle. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by WILLIAM - 03 February 2020
" N/a "
" Only concern was that the person at the desk at Cork Airport was alone. He asked me to check car for any damage before departure and take photo and send it within 30 mins. That's ok if it was daylight, but as it was pitch black at 20.00 hrs. This was impractical. Otherwise everything was great and I will not hesitate to use you again. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by NOREEN - 25 January 2020
" clear and easy "
" fast, professional and honest "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DIANE - 23 January 2020
" Easy to use booking system. Efficient service. "
" Excellent value and service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARY - 22 January 2020
" ! "
" ! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by SIOBHAN - 16 January 2020
" The hire was is proportionately time consuming, the car was not as advertised - level of dirt and animal hairs likely reason for asthma attack "
" The car was filthy, not as advertised. Fuel level not as advertised Schedule of Condition differed greatly from actual car "
Value for Money: 4 Efficiency of Counter Staff: 3 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORK, IE - Reviewed by SINEAD - 11 January 2020
" It was a very good service, I thought I was getting a Renault Clio and given an Opel Corsa which was fine as it was a small car. I'd use the service again. "
" Staff was friendly & helpful. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by NIAMH - 10 January 2020
" Super service, very happy "
" Great company - can't fault Them "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORK, IE - Reviewed by PETER - 10 January 2020
" Frustrating to have to wait at the desk for 5 to 10 minutes "
" Fine but had to wait in a queue "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CORK, IE - Reviewed by BERNARD - 09 January 2020
" The parcel shelf in the hire car was missing? It was shown as being in the vehicle on the paperwork - lucky I spotted it before we left! Otherwise they would have charged me! Dropped off the car - there were no staff available to check the car was was all ok? Haven't heard anything to the contrary? So will have to check my credit card bill to see if anything has been deducted? They could and should have just let me know everything was ok - it's not my fault they had no staff available to check, all they had to do was call or text! "
" Hi good car good price. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 8
CORK, IE - Reviewed by DAVID - 07 January 2020
" Am no longer happy withe brokerage model as this is a cumbersome way of doing things and inefficient from a cash point of view "
" Thrifty great The service provider less so "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by CHERRYL - 06 January 2020
" Thanks for helping with the last minute change to our schedule - good service. "
" we had to postpone our pickup but it was all handled well by Auto Europe and Sixt staff - no fees or charges just great customer service. Everything else just worked - no complaints. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MIGUEL - 05 January 2020
" Good experience in general. Recommended "
" It is a bit annoying that no matter what you contract, you are always pushed to get additional insurance. Please stick to your offer upfront. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 7
CORK, IE - Reviewed by ELAINE - 30 December 2019
" Excellent service "
" Excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PATRICK - 30 December 2019
" no hassle, no fuss "
" EXCELLENT, user friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by HUGH - 18 December 2019
" Excellent service.. will use again "
" Hire and drop off could not have been easier---very impressive.. everything explained "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by GARETH - 14 December 2019
" Quick and easy to see options etc. Good value. "
" Counter staff friendly and efficient. Car was a recent model with low mileage, but had all sorts of electronic issues that made driving it frustrating. Overall though the experience was perfectly satisfactory. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 7
CORK, IE - Reviewed by CORMAC - 14 December 2019
" Excellent "
" Very good very efficient staff will use Thrifyt again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARY - 13 December 2019
" Very easy to navigate website. Good car hire experience. "
" I was pleasantly surprised at how smoothly everything went. Had read some negative feedback on internet, so was worried picking up the car. But pick up & drop off were speedy. The price was loads cheaper than Budget, who I have used for over 5 years. I will definitely be booking Thrifty again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARTIN - 13 December 2019
" Wonderful "
" Cork. The staff were excellent as was the car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JUNE - 12 December 2019
" The car was pristine and the service was excellent couldn't ask for anything more thank you "
" Excellent customer service and the car was perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARIA LUISA - 11 December 2019
" Very good "
" Very easy to check in and out, very nice and efficient staff and very good car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DONALD - 09 December 2019
" Very friendly and helpful. "
" Pick up and drop off excellent. Particularly appreciative of the lift to the bus station from the drop off point "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by LEO - 06 December 2019
" friendly and helpful "
" great service with a smile "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JUNE - 29 November 2019
" I usually have a very positive experience and think the service is fantastic for the cost but on this occasion the customer service was not the best "
" The staff member was agitated and not very friendly due to a computer problem. I was informed to pick up my contract on drop off to which I requested it be emailed to me. Response was I can't do anything the computer is broken!! "
Value for Money: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORK, IE - Reviewed by DOUGLAS - 28 November 2019
" No issues "
" Polite, professional and friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARK - 28 November 2019
" Budget kept the €1500 security deposit for 32 days totally unacceptable!! "
" Very Disappointed because they held on the the security deposit for 32 days!!! "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by BERNADETTE - 28 November 2019
" Auto Europe are easy to book with online and have always been very helpful if I've needed to phone them. "
" I regularly use Budget and cannot fault them. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by ANGELA - 27 November 2019
" Easy to book online and very good value. "
" Very good experience with Thrifty, quick and efficient. My only concern is that they have not released the amount blocked on my credit card (by Hertz) even though the car was returned in perfect condition at 1.00pm Thursday 21st Nov and its now Wednesday 27th Nov. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by KATHLEEN - 15 November 2019
" Excellent! "
" Helpful staff, nice car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARGARET - 14 November 2019
" Overall a good experience from start to finish. "
" Always met with helpful and pleasant staff. Very efficient in getting my car sorted and on the road "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORK, IE - Reviewed by ARKADIUSZ - 12 November 2019
" Used this rental service a few times now. Very happy so far. Many thanks "
" Very good experience. Was offered full excess protection but thought it was too pricey. Vehicle was very nice and clean. Very happy with this rental. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by SHIRLEY - 12 November 2019
" Never a problem with auto europr "
" We are already still in dispute with Avis from an August rental with numerous extra charges added to our bill. This time I was so careful to double check everything. Car signed off on return with no issues and fuel tank checked as full yet Avis have charged me over 60 Euros for fuel. I now have to dispute again. My contract clearly full to full so I will never recommend them to anyone or use them again. "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORK, IE - Reviewed by JOANNA - 11 November 2019
" reliable, efficient and hassle-free "
" reliable, efficient and hassle-free "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by FINTAN - 06 November 2019
" Could not fault "
" Perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PATRICK - 06 November 2019
" Happy with online part of process "
" Really sorry to say very disappointing customer service at pick up. Disorganised drop off process except lady at desk in terminal was very good. unlikely to ever use thrifty again "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 10
CORK, IE - Reviewed by JAYNE - 06 November 2019
" Very easy online site to use, comparing competitive rates across companies. "
" Elaine at Cork Airport was excellent. Efficient in handling paperwork and transactions, whilst engaging in conversation with all, including a busy child, putting everyone at ease. Elaine also gave good advise. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by TIM - 05 November 2019
" . "
" . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
CORK, IE - Reviewed by DENIS - 01 November 2019
" See above "
" After 15 years of rental - 4 this year. I was refused rental - Nasty woman!! I obtained a car from sixt next door. Am now awaiting refund from you. My next rental will not be with Avis "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORK, IE - Reviewed by KIM - 30 October 2019
" Easy to book, the only thing I don't like, the way you get insurance but then they ask you to pay more instead of blocking a credit card. Why can't this option be clearer when booking? "
" There were a few scratches on the car that the advisor told me about but other than those, the car was fine. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORK, IE - Reviewed by JEREMY - 29 October 2019
" very very good "
" excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARK - 27 October 2019
" All good "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
CORK, IE - Reviewed by DAVID - 24 October 2019
" Easy to book etc "
" It all worked well. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PAUL - 22 October 2019
" Have used Autoeurope many times over the years and always give a great service.Have found that other companies cannot match their prices.Always pleased with the service given by Autoeurope.Would recommend.Thanks. "
" Never had any problem with Budget..never any hard selling to get extra money for excess Insurance cover (usually have annual excess insurance)...friendly and knowledgeable people at the desk.Nice easy experience and a good quality car.Thanks. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by BRIAN - 21 October 2019
" Good "
" Well I couldnt later the 10 to any other number. But better than budget and good to hand car over at end. Provided contact number on key ring- good practice. As good as fixit. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by EVELYN - 18 October 2019
" Lots of dents,scuffs and dirty car. Thrifty Cork charged our credit card for damage that was already there,luckily we had taken photos. "
" Picked up a 19 plate car,which had lots off dents and scuffs and the rear number plate secured by cello tape. The car was also not washed properly. Unfortunately I didn't have time to go back to the office,but luckily I took some photos Of the damage. We dropped the car back and a couple of hours later found that Thrifty had charged our credit card over €188 for damage to a tyre. On checking our photos we could see clearly that the damage was there when I collected the car. They have refunded the money, the €188 but only after I sent photos to prove damage was there,but nothing extra. Really a very bad experience and only for our photos,a very costly experience. Regards Evelyn "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 8
CORK, IE - Reviewed by DAVID - 14 October 2019
" very good all round "
" great staff very helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARY - 05 October 2019
" Drop off/pick up service excellent. Never any delays. "
" Excellent service as always from Budget. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DENIS - 03 October 2019
" I have never had a bad experience with budget or autoeurope over the last 25 years thanks "
" they were great as always could not ask for more thanks "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MAUREEN - 03 October 2019
" Very Good in Every Way. "
" Budget Car Hire are the Best and the Cheapest of All the Companies in Ireland. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by ANN - 03 October 2019
" Easy to book at reasonable prices "
" No problems very pleasant staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MICHAEL - 01 October 2019
" Auto Europe has been my first choice agency for more than 10 years now. You always seem competitive, are helpful if an issue arises and the 48 hour change/cancellation feature is very useful. "
" No problems encountered. Very friendly staff at both ends and quick service. Car was perfectly adequate and as booked. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by EILEEN - 29 September 2019
" It was all straight forward. Lovely gentleman who dealt with me. Would recommend. "
" Very efficient no problems "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by KARINA - 25 September 2019
" Quick and easy, very impressed. Easy pick up and drop off. "
" Quick and easy, great value. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by TIMOTHY - 23 September 2019
" An immeadiate check out and receipt would be nice, Regards T Mc C. "
" An immeadiate check out and receipt would be nice. Regards T Mc C. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
CORK, IE - Reviewed by MYFANWY - 23 September 2019
" Took this hire at a reduced price so worked out very good value. Would use Auto Europe again. "
" First time I have hired a car and it was easy. Car had a dent in driver's door but it had been logged and I was asked to check paperwork. Staff very efficient. Happy to use in future. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARTIN - 18 September 2019
" See above. "
" We turned up at the desk with my driving licence and the debit card I'd made the booking with, not having a credit card I was told there would be an extra charge of 30 euros a day, 120 in total, I was shocked and upset by this news. I won't be using your company again. "
Value for Money: 3 Efficiency of Counter Staff: 4 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CORK, IE - Reviewed by PAUL - 18 September 2019
" Very good. The staff at the desk in Cork airport were fantastic ambassadors and extremely friendly and helpful. For me customer service comes way above cost in any decision making when I am purchasing or in this case renting. Exceptional experience and one I will repeat when I find myself back in Cork. "
" I was very impressed with how easy it was and would like to thank the persons on the desk at Cork airport for their help with an enquiry I had during the rental. The vehicle was clean and a pleasure to drive. The whole process was smooth and made even better by the staffs efficient and friendly approach to my experience. I will highly recommend it for "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DAN - 12 September 2019
" Great service!! "
" Great experience... regular user and very happy with service and price.. staff very helpful and accommodating. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by VICTORIA - 09 September 2019
" Very friendly helpful staff, everything explained well "
" Very friendly helpful staff, everything explained well "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by TIMOTHY - 03 September 2019
" See no3 "
" Confusing messages on pick up. Poor signage at ireland west on return. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 4 Condition of the Vehicle: 10
CORK, IE - Reviewed by JOANNA - 02 September 2019
" Only gripe is the price of an automatic compared to manual transmission. "
" Fine, v helpful desk staff especially on collecting the car (had a trainee when I collected it and he was excellent). "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DIANA - 02 September 2019
" Rent cars regularly from cork so far never had a problem. Just wish automatics were cheaper to rent! "
" All went very smoothly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARION - 01 September 2019
" All good - check vehicle condition yourself, as booking out process is very swift. "
" All good - counter staff got a bit shirty when my credit card did not go through immediately. The staff working at the depot was very helpful, checking the car over with me. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by NICHOLAS - 29 August 2019
" Good in every respect "
" Well organised, no long slow queue, helpful staff. Very easy pick-up and drop-off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PATRICK - 21 August 2019
" Very pleased with the quality of service and car provided "
" Very happy with the service alround. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by SHEELA - 19 August 2019
" Very easy transactions. But read the small print about insurance. We paid optional extra on pick up to avoid massive excess. "
" Fab economical car. Friendly helpful staff at Cork airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JOHN - 16 August 2019
" Brillant from start to finish. "
" Fabulous all round "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
CORK, IE - Reviewed by ANNE - 13 August 2019
" Quick & simple to get quote, book & cancel, all with no fees. Prices usually hard to beat too. "
" Expensive compared to hire in Northern Ireland; £243 for 7 days against £48 for 4 days, for same category of car & both in August 2019. At drop off, no one could check the condition of vehicle for an hour, so had to leave it unchecked to catch flight. "
Value for Money: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 2 Condition of the Vehicle: 9
CORK, IE - Reviewed by GRAHAM - 12 August 2019
" Maybe I was not pushy enough but there should be a fast track way to hand keys back. Three Budget guys serving but all at the start of processing a car rental and I waited maybe 10 minutes to simply hand key back and say Bay B137. "
" Nice car. Offered an upgrade but for €4 a day but I was on my own and just driving to our holiday home and back so small car more than ample. There was confusion on if I was fully covered on insurance excess, I am fairly sure I took it when I booked and declined taking it from Budget but paperwork neither confirmed or denied. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by BARRY - 08 August 2019
" I picked up a Honda Jazz at Cork airport recently with Auto Europe. The person I spoke to was very helpful and the car was very clean and new. Returning it after 10 days was quick and easy! "
" I picked up a Honda Jazz at Cork airport recently with Flizzr. The person I spoke to was very helpful and the car was very clean and new. Returning it after 10 days was quick and easy! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by SINEAD - 07 August 2019
" NA "
" Our flight was late and the last flight into Cork that night so the guy on the counter had to stay later which was great. "
Value for Money: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by ROSE - 06 August 2019
" Good "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by RICHARD - 02 August 2019
" Highly recommend "
" Great service all round. Definitely use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by SARAH - 31 July 2019
" All run smoothly and made the trip a success "
" Helpful staff and collection run smoothly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DANIEL - 24 July 2019
" Everything was very good. The only minor niggle I have is that they take payment for the full tank, then refund it when the vehicle is returned. But as the payment was in euros the refund on my card was a little different to the payment. It would be better to add the fuel to the other 'block' placed on the card for the deposit, or a separate 'block' so payment wasn't actually taken unless the vehicle wasn't returned full. A very minor point and other than that a great service. "
" Efficient service, very easy. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by SHANE - 18 July 2019
" Not a good experience this time.. "
" Didnt explain drop of out of hours system.. Cost me parking fee "
Value for Money: 4 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 7
CORK, IE - Reviewed by DOUG - 18 July 2019
" The car ran well despite the number of miles on the clock "
" Very friendly staff and good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORK, IE - Reviewed by PETER - 15 July 2019
" See above "
" We had particular help at the Cork desk of Sixt from ELAINE who solved a particular problem for us. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORK, IE - Reviewed by PATRICK - 11 July 2019
" Always competitive and reliable "
" Staff very pleasant efficient pick up and drop off. Would use again 5 star "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by GERARD - 10 July 2019
" Excellent service, very good experience over all "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by CHRISTOPHER - 09 July 2019
" Sixth very good. What not so good about Auto Europe was that when I took the excess repayment cover it was not at all clear that Sixt would then offer me their excess cover & when I said I had the AE cover so 'no thanks' that was not good to stop them taking a £3k 'reserve' on my credit card in case of accident. They would then charge me for any damage that Happened that I would then have to seek if covered from AE. "
" Very good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JAMES - 04 July 2019
" Website very misleading. We wanted a carseat for our child. The autoeurope website made it seem as if we were reserving and paying for the carseat in the price paid. The price actually increased as we clicked on the child seat option. It turns out we had done neither. SIXT were unaware of the request (although fortunately they had one available) and we had to pay their extortionate daily rate for hiring one, almost doubling the cost of the rental. I would have made alternative arrangements to avoid this, and indeed thought I had. It's not clear to me what the extra charge from autoeurope for reserving the carseat was actually for. This practice is at best misleading and left us extremely disappointed with the service from autoeurope. "
" SIXT were fine. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CORK, IE - Reviewed by RICHARD - 28 June 2019
" My feedback would be that it would have been nice to be shown certain specifc features of the car. Our one in particular [VW Golf] had a unique handbreak system which we were not used to - took us a while to work out how it works! "
" Once we found the Thrifty Desk at the airport [our mistake!] the whole process was very easy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MICHAEL - 25 June 2019
" Efficient helpful staff. "
" We have used the company on many occasions visiting Ireland and have always been impressed by staff and quality and condition of cars. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
CORK, IE - Reviewed by KEVIN - 05 June 2019
" Fully satisfied. "
" Excellent car and great service. Fully satisfied. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PAULINE - 01 June 2019
" See comments above "
" Fine except there weren't clear instructions about the drop off given. Also the need to pay for collision waiver insurance should have been made clearer on your instructions "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 10
CORK, IE - Reviewed by MAREK - 01 June 2019
" Overall very satisfied. Recommended. "
" Friendly and efficient staff at counter. Smooth and easy pick-up and the car was very new and clean. A bit of a long wait to get the car checked at drop-off as a single employee was dealing with a queue of 3 customers. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
CORK, IE - Reviewed by DENIS - 20 May 2019
" great experience never a problem thanks "
" great staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MICHAEL - 06 May 2019
" excellent "
" very good all round "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORK, IE - Reviewed by DENIS - 19 April 2019
" always no problem thank you "
" great service staff always perfect car had quite a few bumps and scratches but it did not matter to me "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CORK, IE - Reviewed by SIOBHAN - 27 March 2019
" Please see above "
" very straight forward. the only issue I had was when I filled up the tank but it never registered as being full even though I wasn't able to add any more. As the gauge was showing lower than full when I picked up the car, I think I could have been warned about a faulty gauge as it was a bit worrying that I would get charged for 1/4 tank. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DOUGLAS - 22 March 2019
" First class service, unbeatable prices and so easy to book. "
" First class all round service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PETER - 20 March 2019
" Very good service. "
" Very easy at the meeting desk and the car was most suitable for what we had to do. Great meet up on return on the car park and the attendant checking the car even found an item I had left in the car and returned it, thankyou. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DENIS - 14 March 2019
" i recommend auto europe all the time very good "
" as always very helpful thanks "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by ROBERTA - 14 March 2019
" As above "
" Radio didn't work - issue with aerial & fulel tank not full "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
CORK, IE - Reviewed by ALEXANDER - 26 February 2019
" V easy. Lovely car. "
" Great. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by GEOFF - 24 February 2019
" Real value for money. "
" Excellent In every respect. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JANET - 21 February 2019
" Rental went very smoothly. "
" Very helpful staff and car was as expected. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by BRIAN - 15 February 2019
" Everything was fine except my comments under 3. The Thrifty people including Greg were very helpful in trying to solve my problem. "
" I was very unhappy to find when I went to pick up my car that because I was over 75 I needed a doctor's certificate and a letter from my insurance company. This was in the small print on the last page of the T&Cs. I would have expected you to have drawn my attention to that as you knew my age. It cost me 3 times the actual car hire to have insurance instead. If I had been aware of the small print it would have been no problem to provide the letters. "
Value for Money: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by STEPHEN - 13 February 2019
" Got me the best deal and very simple to use. "
" Impressed! Free upgrade and everything was ultra smooth and easy. I'll definitely be using Auto Europe Budget again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by GARETH - 13 February 2019
" see above "
" Customer service excellent - I took the car away when dark and couldn't check for damage and phoned again in morning about previous scratches . The Cork staff actually remembered who I was as well as familiar with car. That wouldn't happen at Heathrow... The Passat I hired was brilliant too. Many thanks ... "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARY - 12 February 2019
" Such great value for money.. I always book my car hire through Auto Europe.. I never had any problems in the last 15 years..I am more than happy to continue to make further bookings. "
" Excellent as always. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARGARET - 08 February 2019
" as above - still waiting for funds blocked on CC to be removed "
" I am still waiting for your company (Flizzr) to let me know the block on my CC is removed? "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DAVID - 07 February 2019
" it all went like clockwork, thanks guys "
" Very helpful & polite "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by ANNE - 04 February 2019
" Will use auto europe again "
" Fabulous staff at Budget, especially Paul ,have been using them for years and always super happy with all aspects of renting cars from them "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by LUCY - 03 February 2019
" Overall good "
" I always find the deposit system disconcerting and await refund of both petrol deposit and insurance "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by ROBERT - 31 January 2019
" See my comments above "
" I was given a car that had a spare wheel that was not roadworthy which we found out when we got a flat tyre the breaks were also poor.i have sent an e mail to your company so would appreciate a response "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 1
CORK, IE - Reviewed by SARAH - 25 January 2019
" Brilliant, will use again. "
" Very easy collection and return of the car and very friendly staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by THOMAS - 23 January 2019
" as i said very good "
" very good car hire . will used them. counter lady was very helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MATTHEW - 19 January 2019
" All went smoothly "
" All went smoothly "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CORK, IE - Reviewed by DAVID - 17 January 2019
" overall value for money "
" good service pick up and drop off. vehicle had quite a lot of damage on nearside "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
CORK, IE - Reviewed by BARTHOLOMEW - 17 January 2019
" i was pleased with the actual vehicle but i was told to pay an extra £94 they said it was for insurance i was not very happy i thought i had paid up front.£94 is a lot of money to me so no i wont be using you again. "
" I was pleased with the actual vehicle but I was made to pay an extra £94 they said it was for insurance I was not very happy as I thought i had paid up front. £94 is a lot of money to me so no i wont be using you again. "
Value for Money: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by CIARAN - 17 January 2019
" The zero excess was very poorly explained & led to me double paying with Budget. I am very dissatisfied with the experience and despite being a repeat customer of yours I am liable to no longer use you. "
" Original vehicle was in poor condition; but they immediately offered a replacement. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 4
CORK, IE - Reviewed by WILLIAM - 14 January 2019
" Always great service with Auto Europe. "
" Very friendly, efficient staff. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by NEIL - 14 January 2019
" excellent website. voucher printed immediately. "
" Very good service at Cork Airport. From exiting the plane to jumping into the hire car took approx 20 mins. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORK, IE - Reviewed by JOHN - 09 January 2019
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MALCOLM - 09 January 2019
" Auto Europe was top notch as usual. "
" Staff were charming, quick and straight forward. No hard sell on insurance which is much appreciated. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by SHEILA - 07 January 2019
" see above. "
" Mainly positive. One of the seats in the boot area was damp. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORK, IE - Reviewed by JEROME - 07 January 2019
" A great experience, a user friendly website, helpful and friendly staff, the car met all our expectations. "
" An easy process, friendly/helpful staff at Cork airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by RORY - 05 January 2019
" Good "
" Very helpful staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by RMARTIN - 25 December 2018
" Great, great service provided thank you. "
" Great service and the counter staff lady who served me, sorry I didn't take a note of your name, excellent service provided, thank you. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORK, IE - Reviewed by MATT - 24 December 2018
" Absolute waste of time and money. Will be actively encouraging people to choose other rental companies. "
" Desk staff wouldn't give me the car as they thought my licence was invalid, they would not even look at the evidence I was trying to show them to prove that they were mistaken. I ended up going to another rental company nearby and renting from them with no issue. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORK, IE - Reviewed by LOUISE - 21 December 2018
" No problems. Car nice and clean. "
" Things went smoothly from start to finish. Thank you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PAUL - 21 December 2018
" Car did not have air-con and suffered from severe condensation after being parked on cold nights. It would have been useful to have been provided with some form of demisting cloth. "
" Car did not have air-con and suffered from severe condensation after being parked on cold nights. It would have been useful to have been provided with some form of demisting cloth. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by RICHARD - 21 December 2018
" Experience was quick and efficient. "
" The car was clean but had a powerful smell of cigarette ash. I drove with open windows a lot of the time. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
CORK, IE - Reviewed by TIMOTHY - 20 December 2018
" See above.Plus there was some unrepared marks on car but it drove very well. Was ideal for wife and I only on winter trip "
" It is confusing to book with one company and find you are with another (Thrifty to Hertz) but I suppose I get used to this. On this occasion there was a small Thrifty sign at the Hertz desk. Enough not to be lost - this has been a problem in other parts of the world. I think the car hire storage area at Cork could be far better signed. Kept needing to ask others as the rain fell. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORK, IE - Reviewed by KIERAN - 14 December 2018
" Overall good. "
" Unfortunately the fuel cap would not open so I could not fill the tank before returning. The car should not have been rented out with this fault. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 5
CORK, IE - Reviewed by NIOL - 13 December 2018
" The shock of adequate insurance pricing when arriving at the desk is horrendous. "
" Insurance prices are a rip off compared to any country in Europe. No reason. Disgusting u explainable greedy behaviour. "
Value for Money: 3 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORK, IE - Reviewed by DAVID - 10 December 2018
" An excellant experience "
" Very pleased "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by NIOL - 29 November 2018
" Compared to ANY other country Ireland car insurance prices are a disgraceful rip off. Customers should be told NOT to buy insurance online OR be told upfront the price of adequate insurance BEFORE getting to the pick up desk. Disgusting underhand behaviour designed to squeeze money from tourists. TRANSPARENCY of insurance prices and coverage please!!! "
" Compared to ANY other country Ireland car insurance prices are a disgraceful rip off. Customers should be told NOT to buy insurance online OR be told upfront the price of adequate insurance BEFORE getting to the pick up desk. Disgusting underhand behaviour designed to squeeze money from tourists. TRANSPARENCY of insurance prices and coverage please!!! "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 5
CORK, IE - Reviewed by ANTHONY - 28 November 2018
" Disappointed with the vehicle. "
" Land Rover booked, Kia sportagae received, back tire had a slow puncture. "
Value for Money: 3 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 1
CORK, IE - Reviewed by CATHERINE - 28 November 2018
" 10 out of 10 "
" Very efficient service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by STEPHEN - 27 November 2018
" As above. "
" Overall, very good and professional. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
CORK, IE - Reviewed by PATRICK - 26 November 2018
" Excellent! "
" Efficient service at collection desk "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DAMIAN - 25 November 2018
" Fast and friendly service "
" Fast and friendly service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by SIMON - 24 November 2018
" All went very smoothly couldn't fault the service "
" Very friendly efficient staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by SEAMUS - 22 November 2018
" Very good experience "
" Very good experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DAVID - 22 November 2018
" Excellent service all round "
" Excellent service all round "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by WALTER - 19 November 2018
" All went smoothly "
" The experience was hassle free "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DAVID - 19 November 2018
" Would have no hesitation in recommending the company in future. "
" Friendly efficient staff and service. Quick pick up and drop off. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by EILEEN - 15 November 2018
" Hassle free. "
" All went very well. Very nice staff and helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by GARETH - 03 November 2018
" As 3. "
" Excellent service and all round value. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by NICHOLAS - 01 November 2018
" Good "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PETER - 26 October 2018
" They were efficient "
" Supplied with badly dented car so I worried about them trying to charge us for repairs. Photographed all the vehicle I can't understand why they hold a block on my credit card for over a week after vehicle return, or why they think 82 euros should be taken from my card in case I don't bring it back with a full tank of fuel Just have to accept all car rental companies are distrustful "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
CORK, IE - Reviewed by RORY - 24 October 2018
" xxx "
" Generally good. I did not like the practice proposed to me of my looking for any defects before using the car and ME having to take a picture of them and emailing it to you??? I had to find a representative at the garage to go through this process with me and highlight the defects I found on the page provided. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORK, IE - Reviewed by PETER - 21 October 2018
" Very good "
" Good service "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CORK, IE - Reviewed by DENIS - 20 October 2018
" Thanks very much great service thanks Denis "
" Great as always can't prase budget enough and auto Europe cheers denis t "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PETER - 19 October 2018
" x "
" Counter staff were great. Car pick up and drop off not well manned. Had to wait at pick up to register damage to vehicle. For drop off noone available to sign off vehicle at 9am Tuesdya morning. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 9
CORK, IE - Reviewed by ANNE - 18 October 2018
" All went fabby and you were cheaper than booking with Budget direct "
" Lovely friendly staff especially Paul "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by GRAHAM - 13 October 2018
" Very good hire car service and good value "
" Efficient processing at the Cork terminal desk. Both car pick up and drop off within 100 yds of the Terminal building. Electronic Photo record of car body work provided by staff, and, staff immediately available at the pick up site to deal with any problems. Car in good condition and less than 1 year old. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORK, IE - Reviewed by SIMON - 12 October 2018
" None "
" None "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
CORK, IE - Reviewed by ALAN - 12 October 2018
" Nothing more to say. All good. "
" This is the fourth time I've hired from Budget a car at Cork airport. Very smooth operation, friendly and helpful staff, car located a short walk out of the terminal. Nice nearly new car I was familiar with (I've had lots of Corsas/Astras over the years). Will use them again, possibly for a forthcoming trip to Alicante. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DAVID - 11 October 2018
" fine "
" fine "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CORK, IE - Reviewed by STEVEN - 11 October 2018
" Thought the hire was quite expensive, but the whole hire experience was relatively problem-free. "
" Drivers door mirror couldn't be moved. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 5
CORK, IE - Reviewed by BRIAN - 11 October 2018
" It would be nice to know my crash deposite has now been cleared. "
" Car was clean but amazed how many bumps and scratches there was but thankfully highlighted by Email. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORK, IE - Reviewed by ALAN - 05 October 2018
" Clean vehicle. Petrol gauge seemed faulty. "
" Friendly staff and helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JOHN - 05 October 2018
" As above "
" The pre vehicle inspection was totally inaccurate. The representative told us that the damage we noted to the wheels was on all cars and he did not need to come and look at it. We told him there was substantial damage. He then said it would be on the inspection form. We showed him that this was not the case. He still insisted that he did not need to see the wheels he would add it to the form. We received the new form. On returning the car the same representative 'discovered' a scuff on the tyre, in line with the damaged alloys and said we had to pay £200. He insisted this had not been there on delivery, even though we had pointed all of this out.He refused to accept this. We signed a blank damage form, which we annotated as above. The form we received describes the scuff as a cut. This was not the case "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORK, IE - Reviewed by CLODAGH - 04 October 2018
" All good. No issues. Grand job. "
" Whole experience very efficient. I felt confident with this deal. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PHILIPP - 04 October 2018
" see above "
" The car was simple and cheap which is fine for a low rate but with almost 90k kilometers on the clock should not longer be offered for rental. Does not reflect well on the rental company brand, "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
CORK, IE - Reviewed by PAULINE - 04 October 2018
" Happy with the hire but checking tyres on front of vehicle looked worn on the inside thread other than that very happy "
" Staff friendly and explained everything regarding the hire policy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by TIM - 03 October 2018
" All very quick and smooth. Great counter staff at Cork Airport (1:30pm on Saturday 22nd September). "
" Just a little confused as to who exactly I was renting off.....Auto Europe - Alamo - Enterprise.......and who was responsible for what in that 'chain'. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
CORK, IE - Reviewed by PADRAIC - 03 October 2018
" As per Question 3 "
" Bit of confusion re excess and the type of insurance I booked. I selected the more expensive price online as I thought this brought my excess back to O. Flizzr offer an another extra of E30 per day at the counter. It was clarified then that if I did have an incident that my E1500 deposit on my card would be held onto and the extra insurance I bought through Autoeurope would need to be contacted to reclaim any cost back. Not a big issue but I started to doubt then what exactly was this "extra" I purchased with you and what it exactly covered. I wasn't comfortable then driving around for the few days rental then as I was anxious re having an accident and what would happen with my excess. Spanish car rental model works better where there is just one rental cost with Zero excess "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JAMES - 03 October 2018
" Grand "
" Nice people. Easy transaction. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by ROY - 30 September 2018
" fine no problems "
" no usb socket for sat nav "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by COLIN - 28 September 2018
" Nice car, easy pick up and drop off "
" Friendly helpful staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by SARAH - 23 September 2018
" All round efficient service "
" Easy pick up at airport, easy return, quality car, nice to get an upgrade. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by ANTHONY - 23 September 2018
" Already stated. "
" The counter staff suggested extra insurance cover ( over and above the additional policy that I had purchased through Auto Europe) They "implied" that this form of "indirect" insurance was less comprehensive and more complex to deal with, in the event of an accident. I declined. The implication : come to Budget directly and not through a third party. I'll compare more closely next time. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 10
CORK, IE - Reviewed by PATRICK - 23 September 2018
" Always would choose Autoeurope first "
" Dublin airport return less friendly than collection in cork "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARGARET - 22 September 2018
" More care to be given to conditions of paintwork and tyres. "
" Staff and pick up very efficient. However condition of the paintwork on car was very bad. Tyres in the front were nearing bald. I made this comment to staff on drop off and recommend tyres changed before letting out again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
CORK, IE - Reviewed by BARBARA - 21 September 2018
" The Auto Europe site is very easy to use. "
" The staff were very polite and friendly and answered all my questions. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DAVID CHRISTOPHER - 21 September 2018
" Nil "
" Nil "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DENIS - 20 September 2018
" I have never had a problem with autoeurope or budget and I have been going back to Ireland for over 25 years thanks to all the staff at autoeurope and budget at cork airport cheers denis "
" as always very very happy staff are great always very helpfull "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by BARRY - 20 September 2018
" No comment "
" No comment "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
CORK, IE - Reviewed by GUY - 19 September 2018
" When trying to change the named driver to my girlfriend, we were told that the booking couldn't be amended after the pick up time had passed. This made amendments quite stressful and our options quite limited. Thankfully the staff at the airport were really helpful even though I was disappointed I couldn't drive for the trip. "
" We were surprised when picking up the car that I wasn't allowed to drive it as I have only had my license for 3.5 years. If the conditions of hire could be made clearer when booking that would have made our pick up less stressful. Thankfully my girlfriend had her license documents with her so could drive the car. Elaine from Flizzr/ Sixt Cork was very helpful and gave us an upgrade on our car for free. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by NIELS - 19 September 2018
" Quick collection, quick return! "
" See below "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by COLIN - 18 September 2018
" Easy to use "
" We have always had a positive experience with Sixt. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by FRANCIS - 17 September 2018
" As stated the cars were in poor condition with lots of dents and scratches which hires have been charged for and the hire company has just kept the money.!!! "
" The first car I was offered was extensively damaged, no cover on wing mirror ,missing wheel trim and lots of dents and scratches.The second offered had a very bad scrape all down the rear wing.Eventually I was provided with a suitable car. We spent a lot of time sorting these problems out!! If i return a car damaged i am charged ,however it seems the car hire company keep the fee and do not repair the the damaged they have been reimbursed.which to me seems not correct. I took photographs of the cars offered and if you are interested i will send them to you "
Value for Money: 3 Efficiency of Counter Staff: 6 Expediency of Drop-off: 7 Condition of the Vehicle: 1
CORK, IE - Reviewed by YVONNE - 14 September 2018
" Easy and straighforward "
" Easy and straighforward. I regularly deal with Budget in cork "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DENNIS - 14 September 2018
" Nice clean newish vehicle. "
" No issues at all. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by ELIZABETH - 11 September 2018
" Good website, easy to use and provides good comparison. "
" Have used Budget numerous times and always have a good experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PAUL - 10 September 2018
" Good expierence with budget no problems would recommend. "
" No problems whatsoever in hiring the car. pick up and drop off was straight forward everything was explained to me in regards to fuel insurance etc would recommend . "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CORK, IE - Reviewed by EMILY - 08 September 2018
" No problems "
" No problems. Staff at the airport were patient and helpful when we experienced a hiccup with our credit card. Once the credit card company had solved the issue, we were able to proceed with the car booking. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DAVID - 08 September 2018
" We had to pay an additional £194.99 insurance to SIXT when we understood that the £338.32 paid to Auto Europe covered ALL insurance eventualities. A letter has been sent to AutoEurope voicing this query. "
" We believe we were wrongly charged for extra insurance, that we understood to have been included in the sum paid to Auto Europe "
Value for Money: 2 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JOHN - 06 September 2018
" Good "
" Very good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by SHARON - 06 September 2018
" . "
" Had to wait for 40 mins to pick up car as long queue and only 2 staff working due to staff being on holiday "
Value for Money: 9 Efficiency of Counter Staff: 4 Expediency of Drop-off: 7 Condition of the Vehicle: 8
CORK, IE - Reviewed by IAN - 05 September 2018
" Very good, a lovely rental car "
" Easy to use website "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PAUL - 04 September 2018
" Overall happy with the experience "
" Annoyed to find the vehicle not full of fuel at pick up. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORK, IE - Reviewed by JOHN - 02 September 2018
" All good . No complaints "
" Great service . Friendly staff . Quick and easy collection of car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by GRACE - 30 August 2018
" If you're paying for someone else to hire a car they shouldn't be responsible for the deposit. The payee should. "
" On arrival Grace was asked to supply a credit card for a deposit against damage for £1500 when I, as her father, had booked the car. I had paid the extra money for additional cover. When paying extra why do you still need to deposit £1500? "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MURRAY - 29 August 2018
" Their satnav was not working,and my phone didn't work either,so had to ask for directions a lot. "
" Not really impressed "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORK, IE - Reviewed by TONY - 28 August 2018
" Great service and simple to use. Will use again.... "
" Great service and simple to use. Will use again.... "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JOHN - 26 August 2018
" Easy to order a car on line. Good prices, plus option to insure the euro2,000.00 excess "
" The car I actually got was a diesel Kia Sportage SUV. I initially ordered from the web which gave a description of a Toyota Rav4 but i knew that another car could be substituted depending on what they have available The Kia turned out to be a lovely big car for 4 of us plus luggage. Great to drive. Air con, cruise control, really comfortable, reasonably powerful, despite the limitations of a diesel engine. The Sat nav was disabled so you'll have to rent one, but worth it to rent. Could also link iPhone to sound system. It was a shame to give it back! Easy to order car online with auto europe, plus they give you an option to purchase insurance to cover the Euro 2,000.00 excess which I did. Peace of mind! Easy collection at airport, tho' do check car carefully. You have to collect from parking area yourself. They put a ticket in car showing dents marks. Our car, although 99% good condition, did have some additional scratches not on their list. Take pictures and email them (or go back to desk). They tell you to email if needed, when collecting keys. Make sure you put your contract number on email and not reg no. Return of car was easy too. Flizzr must be popular as there were three people in front, yet no one at other car hire desks. It takes a while to go through renting procedure when picking up, so if others are also picking up in front of you when giving back, you'll have a potential wait, so DO allow yourself some extra time on getting back to airport, bearing in mind you'll have a plane to catch Would def recommend!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PETER - 23 August 2018
" good service at cork airport. "
" xx "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
CORK, IE - Reviewed by WILLIAM - 21 August 2018
" Excellent, helpful and so professional "
" Always a pleasure. Staff so helpful and friendly excellent. Thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by SUSAN - 19 August 2018
" Great little car - needed ac next time as it steamed up a lot. Thanks "
" I would suggest that on collection of the vehicle you have printed details for collecting your car and leaving the airport as although staff are very knowledgable they speak fast and know where they are talking about. I didn't. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARK - 16 August 2018
" As above "
" Counter staff informed me that I would receive my holding deposit back within 24hrs of dropping off the car - 3 days later I still do not have this money back. The pre-inspection report of the car missed a large scratch on the door of the car. I therefore had to take a photo and explain that it was actually there when I picked up the car. The exterior of the car was dirty and it was hard to distinguish what was dirt and what was damage. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 6 Condition of the Vehicle: 6
CORK, IE - Reviewed by PHILIP - 16 August 2018
" I have used Auro Europe on many occassionsand have always found their prices very competitive "
" The counter staff were slow when picking up the car, almost deliberately The tyre pressures of the car had not been checked and all were about 6psi below VW recommended pressures "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CORK, IE - Reviewed by SHEENA - 15 August 2018
" As above - we were pleasantly surprised with the ease and smoothness of the whole transaction - excellent customer service all round. "
" This was our first experience of hiring a vehicle whilst on holiday and the whole process from start to finish was excellent - from the front desk on collection right through to the drop-off. The staff were extremely efficient and helpful and we would certainly use Thrifty again in the future for car hire. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARK - 15 August 2018
" Easy to book and no hidden extras on arrival. Will definitely use again "
" This car hire experience was one of, if not THE best experience I have had with Car Rentals in 35 years of travel. No queuing at the counter on arrival, a short walk to the car, very pleasant and helpful counter staff, a speedy return experience and a very quick refund of my fuel deposit. So good that I will fly into Cork and use Budget next time rather than Dublin-Thanks so much "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARGARET - 13 August 2018
" Perfect service "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by VIVIANE - 13 August 2018
" Service provided as agreed at time of rental. No surprise hidden costs. I will use Trifty again. "
" No complaint whatsoever about anything. Smooth transitions for both pick up and delivery. Unlike other rental company, I got a nil value to pay on the return of the vehicle. Not my previous experience with other rental companies. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by LIAM - 09 August 2018
" Dependent on the outcome of item 3 I may not use AE again for car hire due to the experience of Flizzr. "
" Upon collection I explained to Neve (apologies if not spelt correctly) that I only needed one of the Child chairs for 2 days - not 4 as per the duration of the car booking itself. Neve agreed to reduce the charge for the car seat to 2 days as per my actual usage and told me to drop the car seat off at the car returns location on Sunday 5th August at 12:00hrs. I attempted to return the car seat at the agreed time to the SIXT drop off point where the car seat came from. WHen I handed the seat over to Marek he advised me that he was unable to give me a receipt / confirmation that I had returned the car seat - he was very obtuse in his response to me. I then advised him that I would not return the car seat if he couldn't guarantee me that the seat would a) not go missing and b) I wouldn't get charged additionally for it going missing when I returned the car. I also explained that the staff at the airport advised me to do what I was doing and his lack of help was very unprofessional. At this point he actually mocked my physical demonstration that I was using to show what I was doing i.e. gesturing with my hands that staff to the left of him told me to bring this over to him - he did it in a very condescending manner shrugging his shoulders and repeating what I was saying in a mocking way i.e. saying blah blah blah. I have never been spoken to by someone who works in a service where customers are the people who pay their salaries, and never will I be again. I did end up swearing at Marek as he drove me to a point where there was no progress that could be made. He also refused to phone Neve to get confirmation that what I was saying was the truth. At this point I filmed the car and seat being returned to the office - to which Marek remonstrated. I advised him that once I returned the seat to Neve at the customer services desk I would delete the video. SO over to Neve I went, I asked her for a word out of the hearing ears of customers who were picking up their cars and I explained everything that happened above. Neve advised that what I was doing was not the norm for them - to which I advised her that all I wanted was commitment from them that I had returned the car seat as I had received it - this is not too much to ask. Neve took receipt of the car seat and left a note on my file that I had returned it. I have emailed Flizzr / SIXT to lodge a formal complaint about Marek from the car returns team. Can Auto Europe please follow this up as well. They need to address this level of unprofessionalism. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PAUL - 08 August 2018
" I will be returning to Ireland in the future and will not hesitate using your company again. Your sincerely Paul Stanford "
" I found the booking process very easy online Picking up the car in Cork, Took longer than I expected The overall condition of the car was excellent Scratches on the car which had not been marked on the paperwork by staf. Which I reported on returning the car. ( no dust caps on tire valves ). I had no problems with the car over the two weeks. And found the whole experience positive. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORK, IE - Reviewed by LORNA - 07 August 2018
" No issues whatsoever. Happy with the car hire. "
" Great service, good car with lots of extras. Very happy! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by SUZANNA - 06 August 2018
" I was unable to take up this booking because Ryanair cancelled my flight less than six hours before it was due to depart I am a regular customer of AE I am therefore waiting to hear from AE Customer Services as to whether I can receive the money back or for the car hire booking or a credit against a future hire "
" See below "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 10
CORK, IE - Reviewed by STELLA - 06 August 2018
" I would certainly recommend this company "
" very pleasant experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by NATHAN - 03 August 2018
" Disappointed that I booked a 4 door car as we have a small baby and was told this was not available on arrival at Cork so was given a 3 door Mini. No boot space for the push chair so had to squeeze it on the back seat with our baby. Very unhelpful. "
" Disappointed that I booked a 4 door car as we have a small baby and was told this was not available on arrival at Cork so was given a 3 door Mini. No boot space for the push chair so had to squeeze it on the back seat with our baby. Very unhelpful. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by TIMOTHY - 01 August 2018
" Pick up was fine . "
" Difficult drop off parking garage closed didn't like just leaving the car in the parking bays without it being checked over in case someone damaged it "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 5 Condition of the Vehicle: 10
CORK, IE - Reviewed by SUSAN - 01 August 2018
" Would prefer search options that include multiple driver fees "
" Very good experience. However, I believe the multiple driver fees and one way fees are excessive. "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JUSTINE - 01 August 2018
" Very simple to use and set up with a good price recommended. "
" Great customer service at the pick up and drop off - very friendly and immediately on hand. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by ANNETTE - 29 July 2018
" car as dirty and charged again 180 euro for insurance what a rip off "
" was shocked at all ready paying car hire and insurance before I went to Cork,and just because couldnt think of my credit card number was charged again of 180 euro for insurance very disappointed in your company "
Value for Money: 7 Efficiency of Counter Staff: 2 Expediency of Drop-off: 5 Condition of the Vehicle: 5
CORK, IE - Reviewed by GRAEME - 25 July 2018
" Always good comparative prices "
" Overall very good. Pick up and drop off was a long way to walk with luggage to and from the airport terminal "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 7
CORK, IE - Reviewed by THOMAS - 24 July 2018
" Have used Sixt in the past. But how can you check a car in the pouring rain. If they want to pursue this checking car policy, all cars should be undercover "
" We were told before taking car to make sure there were no scratches or marks - otherwise we will be charged for this. It was pouring with rain, the car is outside - not under cover. It's impossible to see scratches or dents in a car when the car has water runs and drips on it. The car was old, not been cleaned properly. Dirty throughout "
Value for Money: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 2
CORK, IE - Reviewed by GEORGE - 09 July 2018
" The insurance charges are excessive. It seems they are just a source of income and not at all realistic. Otherwise Auto Europe is a great service "
" The car was unwashed and dirty on the exterior. I took the additional insurance and must say it was a rip off. Other than the above a satisfactory experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
CORK, IE - Reviewed by MIRIAM - 09 July 2018
" See above - problem with hire car quality not with Auto-Europe "
" I hired a car for a very short but urgent trip. Monday might to Wednesday morning. My car broke down on the way back to the airport in a fairly rural area (albeit main road). NONE of Budget's breakdown cover 1-800 Freephone numbers in Ireland were contactable from my UK mobile and there was NO reply at 7.45am from several Budget car rental offices at Irish airports (when on duty from 7am) or from Head Office. I only made my flight because a kind stranger an hour later stopped and went 30km out of her way to drop me at the airport. Budget desk manager at Knock Airport did not charge me the one-way fee nor for the half a tank of petrol I had used but to be honest the entire rental should have been refunded. Car had sprung a big oil leak so clearly it was not checked properly before I hired it at Cork Airport - would make me worry about the safety of hiring a Budget car again. "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 5 Condition of the Vehicle: 1
CORK, IE - Reviewed by LYNDA - 02 July 2018
" Good service "
" Seamless pickup and drop off. Pleasant and helpful staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PAUL - 01 July 2018
" First time hiring a car easy service "
" Quick easy service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CORK, IE - Reviewed by HUGH - 30 June 2018
" All good from start to end "
" Absolutely no problems and great value "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MICHAEL - 29 June 2018
" the car was not in good condition, there were dents nearly in every panel and steering was pulling slightly to the left. it was not what i expect from thrifty. "
" the car was not in good condition, there were dents nearly in every panel and steering was pulling slightly to the left. it was not what i expect from thrifty. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 3
CORK, IE - Reviewed by LIAM - 28 June 2018
" Excellent value through Auto europe. "
" No problems, rang the next day to report some extra scratches not on the paperwork and no problem. Easy pick up and drop off. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORK, IE - Reviewed by CHRISTOPHER - 26 June 2018
" Good value "
" Very good. Nice car and efficient service. The car did have multiple scratches that were not marked on the sheet which I managed to get corrected. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORK, IE - Reviewed by PETER - 26 June 2018
" No problems - great service from auto Europe and Enterprise as always. "
" Service always excellent, prepared to pay a small premium for that. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by ZEPRINA-JAZ - 26 June 2018
" Overall, things were very easy. I did have to report a couple of scratches etc. to an employee before we drove off, and someone else might not have thought to check, so perhaps your vehicles need to be better inspected so that you don't end up charging people needlessly for damage that was not caused by them. Otherwise, a good service. Signposting - about where and how to drop off and where to get help etc. - could be slightly better at Cork airport. "
" Flizzr was very easy to use - although at Cork it could have been easier to find! The gentleman behind the desk was kind although he did try to press his recommendation of the insurance which we had decided not to take (a salesman tactic I did not appreciate). "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 7
CORK, IE - Reviewed by GRAHAM - 24 June 2018
" Good value and satisfactory car hire "
" Pleasant staff at Cork airport. Low mileage car in good condition. Basic spec vehicle acceptable for cost of rental. Car return to car park adjacent to terminal with courteous, speedy and efficient check in. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JOHN - 24 June 2018
" Sixt requires drivers over 75 to have a doctors letter covering ability to drive. Nothing on AutoEurope website states this. Sixt website apparently does. Not until one arrives at the desk does one learn this. Sixt staff were very understanding and provided the car anyway. Something AutoEurope needs to address here. JH "
" Sixt Cork Airport could not be faulted, but see comment below. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by STEPHEN - 18 June 2018
" GOOD value, a great car provided, staff made the transaction easy. We'll be back "
" Great value, super service what's not to like. Well done "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JEFFREY - 17 June 2018
" Great experience and will rent with FLIZZR again "
" Great and friendly service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by SIMON - 16 June 2018
" Very straightforward "
" Very efficient, very fast pick up and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by LIAM - 14 June 2018
" Again, very simple and straightforward, no hassle "
" Very courteous staff, no pressure, very straightforward transaction. Brand new car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DENIS - 14 June 2018
" I was very pleased "
" yes everything was fine "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORK, IE - Reviewed by CORINNE - 14 June 2018
" 100 percent positive "
" The staff at Cork airport were very friendly, helpful and efficient. The pick up and drop off location is only a few minutes walk from the terminal and the price was exceptional value. Absolutely nothing we could fault throughout. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by FERGAL - 09 June 2018
" Easy to view comparison of prices and options available "
" Welcoming helpful staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 8
CORK, IE - Reviewed by AUREL - 13 May 2018
" Never has there been a better & smoother experience for me to hire a car and such amazing rates. Thank you. "
" 2nd to none "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by CATHERINE - 12 May 2018
" The experience was good - just the comment re. full insurance as it would make it possible if every co. showed their price per day for full insurance one could then compare true hire charge. "
" It would be very helpful to know the cost of full insurance when booking the car - as this adds a tremendous amount to the cost and the amount this co. charge is not known prior to picking up the car - "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by BENJAMIN MICHAEL - 12 May 2018
" Please let me know when you put my mney back on my credit card i need this asap overall service very good Regards Mr Ellard "
" Yes "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DAVID - 12 May 2018
" A good experience "
" A good experience although quite slow to get the car. Hertz had a much longer queue probably 10+ people where as yours was only 3 and they had cleared all of theirs before I was dealt with. The car was obviously not inspected prior to hiring as there was a stain on the back seat and a couple of minor scratches on the paint work which could have been highlighted and saved us some time. Apart from these issues I was happy with the experience, thank you. DJ "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORK, IE - Reviewed by DAPHNE - 11 May 2018
" Easy clear website, very straight forward, no complaints, thank you "
" The whole process was very straight forward, no complaints whatsoever, thank you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by AMANDA - 09 May 2018
" Hassle free "
" No problems, staff efficient, nice car, return simple "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by ANDREW - 02 July 2015
CORK, IE - Reviewed by NEAL - 01 July 2015
" Very efficient good price excellent car "
" None . Found the process very good "
CORK, IE - Reviewed by MICHAEL - 30 June 2015
CORK, IE - Reviewed by CAROLINE - 29 June 2015
" Nice and convenient to collect car from airport but I was disappointed and unsettled at the start of my holiday as the staff member that served me at the Budget reception strongly encouraged me to take further insurance with Budget, advising me that the insurance I had already taken out with you was not sufficient even though I had taken out your full insurance protection. Returning the car was a lot more relaxed and pleasant. "
CORK, IE - Reviewed by MICHAEL - 29 June 2015
" Car booked through AutoEurpoe and the additional cover package was a complete waste of money. BUDGET wanted 1300 euro to cover any potential damage/theft. They wouldn't accept debit card, only credit which I don't use. I was left without options and forced to make additional insurance payment, despite already being covered by AutoEurpoe. Car cost twice as much as advertised and originally paid for online. "
" Car booked through AutoEurpoe and the additional cover package was a complete waste of money. BUDGET wanted 1300 euro to cover any potential damage/theft. They wouldn't accept debit card, only credit which I don't use. I was left without options and forced to make additional insurance payment, despite already being covered by AutoEurpoe. Car cost twice as much as advertised and originally paid for online. "
CORK, IE - Reviewed by DAVID - 28 June 2015
CORK, IE - Reviewed by BARBARA - 23 June 2015
" First class. Everything went very smoothly and quickly. "
" Very efficient "
CORK, IE - Reviewed by SHARON - 23 June 2015
" Staff extremely helpful at pick up and drop off "
CORK, IE - Reviewed by EILEEN - 22 June 2015
" Very happy with Service and quotes "
" Very Helpful and pleasant staff "
CORK, IE - Reviewed by PATRICK - 21 June 2015
" Good price for daily rental but a complete rip off for re fuelling charges. Diesel price at filling station along the highway rads was Euro 1.32 per litre. Leaving Thrifty /Hertz to fill up on return was a BIG BIG MISTAKE! They charge Eu 2.47 per litre plus Euro 9.50 admin. They are uplifting prices by 100% Can Auto Europe do anything about getting the overcharge reduced?? "
CORK, IE - Reviewed by BARBARA - 21 June 2015
" I was quoted one price and then had to pay extra when I arrived back to Cork Airport. The wording on your voucher was very ambiguous. I will not be booking through your agency again. "
CORK, IE - Reviewed by CAROL - 21 June 2015
CORK, IE - Reviewed by SUSAN - 21 June 2015
" Lovely car "
CORK, IE - Reviewed by STEPHEN - 20 June 2015
" Satisfactory transaction as usual, "
" They charged for window screen damage and put it on the invoice without informing me. I always book the full insurance at the airport. I would have thought the window would have been included in that. "
CORK, IE - Reviewed by ANDREW - 18 June 2015
" The reception in Cork is fantastic - Wayne Cronin on the desk this year so very helpful! "
CORK, IE - Reviewed by GORDON - 18 June 2015
CORK, IE - Reviewed by MARY - 17 June 2015
" Excellent service - no delays as going to a funeral and in a hurry.. Took less than 10 mins to be sorted with documentation. "
CORK, IE - Reviewed by TIMOTHY - 16 June 2015
" I forgot to bring a doctor's letter with me to confirm I MY HEALTH. The paragraph in which this is located in your notes needs to be restructured. How can one prove that one drives on a regular basis. By the word of the driver? further down is mention about a doctor - not even given a sentence or a bullet-point on its own. I have never had to get a letter from a doctor for any-thing. You have HERTZ under your umbrella , they don't require a letter!! This is discrimination. I lost £236. I will be continuing to looking into this and exposing the scam. I should get my money back!! I never got a car from AVIS!!!!!!!!. I had to pay for the one I got from HERTZ also. Who got my money? "
" When I did not have the doctor's letter AVIS should have said: We cannot give you a car and refunded my fee. I had paid to hire 'as from the 12th February 2015' according to your information. Why should I have to pay so far in advance of May? As there was no car given to me (my forgetfulness was pointed out). NO CAR SHOULD HAVE MEANT NO FEE "
CORK, IE - Reviewed by KENNETH - 11 June 2015
" It's all good.No problems at all. "
" Always friendly courteous efficient service "
CORK, IE - Reviewed by ALAN - 09 June 2015
" No comments to make as everything went smoothly. Nice to be met and served by helpful people with a sense of humour. "
" Same as above . Totally satisfied. "
CORK, IE - Reviewed by JOSEPHINE - 08 June 2015
" After registering my details etc I had to then walk out to another area to pick up car, too far to walk and had to wait again to be served, it was ridiculous. "
CORK, IE - Reviewed by PETER - 08 June 2015
" As a regular user of Auto Europe, I have again had no problems with your own service. But I am surprised at your recommendations of AVIS in view of their dubious security and check in procedure at end of Rental, as below in the AVIS commentary. "
" Our rental included returning the car full of fuel and accepting insurance excesses (personally insured liability). On returning it undamaged and fully fuelled, AVIS refused to inspect the car or check the fuel and would not give me any receipt or documentation to acknowledge its return. They said to check their website next day (I tried and it wouldn't work). Over £1,000 'block' had been put on my credit card at rental start (re excesses etc) and I was told that this would be released in 10 days. Nearly a week later, I am still waiting to see if my credit card is hit with charges for fuel or damage I don't owe. These are totally unacceptable antics, particularly in light of an asset value in the teens of thousands of £'s. Thank you. "
CORK, IE - Reviewed by PAULA - 03 June 2015
" Good service "
" I found the people I dealt with professional and courteous and would not hesitate to use them again. The quality of the rental car was excellent. "
CORK, IE - Reviewed by JOHN PATRICK JOSEPH - 02 June 2015
" Our hired car was a lovely drive. The hired The use of your software package for the pre inspection task for our hired vehicle at Cork Airport was a first for me . In the absence of a smart phone , I did not have access to my email copy of this until after I returned the hired car and was back home which was 2 days after you sent it to me ! I would probably speak for numerous customers, both past and prospective , who do not have access to PCs , tablets , smart phones etc when they are away , who would like the option of a hard copy document highlighting scratches and blemishes on the bodywork of their hired vehicle to cross reference with at the point on hire and not on its return . I look forward to your response on this . "
CORK, IE - Reviewed by CHARLOTTE - 02 June 2015
CORK, IE - Reviewed by BRENDAN - 31 May 2015
" Very straightforward and clear quotes. Had the rental boomed in minutes. "
" Very efficient and friendly service "
CORK, IE - Reviewed by MOIRA - 30 May 2015
" I liked that the car was left back at their office, and a certificate given to confirm no damage and petrol tank full "
CORK, IE - Reviewed by PATRICK J - 29 May 2015
" Absolutely Perfect! Thank you. "
CORK, IE - Reviewed by JOHN - 28 May 2015
CORK, IE - Reviewed by NANA - 27 May 2015
" I am very disappointed with Auto Europe (Hertz). There was no reservation number on my voucher. I was not made aware I needed a credit card to pick up my car. THE CAR WAS NOT PROVIDED LEAVING ME STRANDED AT CORK AIRPORT. EVEN WORSE I HAVE NEEN CHARGE £152.38 FOR NOTHING. I AM PROCEEDING WITH LEGAL CLAIMS TO RECLAIM MY MONEY. "
" I am very disappointed with Auto Europe (Hertz). There was no reservation number on my voucher. I could not have even cancelled the booking in 48 hours. I was not made aware I needed a credit card to pick up my car. THE CAR WAS NOT PROVIDED LEAVING ME STRANDED AT CORK AIRPORT. EVEN WORSE I HAVE NEEN CHARGE £152.38 FOR NOTHING. I AM PROCEEDING WITH LEGAL CLAIMS TO RECLAIM MY MONEY. "
CORK, IE - Reviewed by WILLIAM - 27 May 2015
" First car provided was illegal for road use due to defective rear wheel and tyre. Bodywork condition was GRIM with broken rear bumper and multiple scrapes and damage. Should have been noticed at inspection. Disgraceful "
CORK, IE - Reviewed by JOHN - 26 May 2015
" Very competitive and easy to use service. Could not fault it. Thank you "
" Staff were very polite,knowledgeable and friendly. Made it all very easy for me. "
CORK, IE - Reviewed by DENIS - 26 May 2015
CORK, IE - Reviewed by JULIAN - 26 May 2015
" Great job "
" Brilliant "
CORK, IE - Reviewed by ANTHONY - 25 May 2015
" Tried to tell me that my Amex card didn't cover me for any damage to the car,then tried to sell me insurance at 21 euros per eau. "
CORK, IE - Reviewed by STEPHAN - 21 May 2015
CORK, IE - Reviewed by STEPHEN - 20 May 2015
" Easy to book with at a reasonable rate "
" Very efficient service especially as the car was brought outside airport entrance. "
CORK, IE - Reviewed by ADRIAN - 19 May 2015
CORK, IE - Reviewed by DENIS - 18 May 2015
" very pleased thanks "
" I had no problem in cork thank you "
CORK, IE - Reviewed by COLIN - 17 May 2015
" Excellent staff very good quality cars long may it remain "
" Very good service thanks for the double upgrade "
CORK, IE - Reviewed by KEVIN - 17 May 2015
" Very happy, easy to use. "
" Amount held on credit cards a bit too much, I think 800/1000 max on cars below large/luxury would be better. "
CORK, IE - Reviewed by MICHAEL - 17 May 2015
" not happy with the online service as unable to pay for anything with the credit or debit card because my name was the same as someone who you had blacklisted. "
" Car was very battered, tyres seemed to be very low on tread and the tax disc was out of date. Good thing we only needed it to get us 70 miles in each direction. "
CORK, IE - Reviewed by LINDA - 16 May 2015
" Good range of cars. Easy to navigate site. Good price. "
" Very high quality car provided. Staff very helpful, I was travelling with my disabled sister. "
CORK, IE - Reviewed by FIONA - 15 May 2015
" Straightforward and hassle free "
" Efficient service "
CORK, IE - Reviewed by JACQUELINE - 13 May 2015
" Very polite service easy pickup and drop off "
CORK, IE - Reviewed by MARGARET - 12 May 2015
" the hidden costs of car hire I find frustrating. In this instance I had a choice to put a hold on my credit card of EU1600 or pay EU16 per day to remove that excess which would be charged in the event of any damage. Please can these be indicated on booking. "
CORK, IE - Reviewed by JOHN - 09 May 2015
" the pressure placed upon customers regarding buying additional insurance will prevent us from hiring cars "
" friendly and professional "
CORK, IE - Reviewed by BADURALY - 09 May 2015
CORK, IE - Reviewed by PAUL - 07 May 2015
" Although booked to Thrifty the car was from Hertz and a higher spec but no extra charge. "
CORK, IE - Reviewed by CHRISTOPHER - 06 May 2015
CORK, IE - Reviewed by ANN - 04 May 2015
CORK, IE - Reviewed by PATRICIA - 02 May 2015
CORK, IE - Reviewed by RICHARD - 01 May 2015
" Good but need better service from their dealers I felt Herts were very poor Good car and price "
" The car came from Herts / Thrifty The agent who met me was in a rush and went through everything far to quickly. She very quickly showed me pictures of the car and said this would be sent to my email for me to check. I didn't do email until some hours later and this would have been to late. Somebody should have come to the car and we both check it and agree on any damage. When I returned the car asked for someone to check it and was told to take it to the Hertz place up the road. Now if I had known that I would have taken it in to be checked as I got petrol next door to Herts. The agent at the counter was not helpful and I suggested people be told this when taking the car out. He said there is notice at hertz place, I want to say m More "
CORK, IE - Reviewed by ANDREW - 23 April 2015
" Easy to book, provides good selection of options at good rates. "
" No issues. Efficient and friendly staff. Trouble free pick up and drop off. "
CORK, IE - Reviewed by MOIRA - 15 April 2015
" Always satisfied with the service provided "
" The company was very helpful. I am concerned that the car was not checked on return, this applies to all the hire companies, not just Avis. If a car is scratched in a car park where it is left on return, who is liable? It was better when cars were left back at the office, checked and signed. "
CORK, IE - Reviewed by DAVID - 10 April 2015
" good service provision with an attractive range of hire vehicles available at reasonable prices "
" Very courteous and obliging in their reception at Cork airport. They also provided an excellent car with an option to upgrade at a reasonable daily rate from a petrol to diesel which I took. The car was virtually new (c1300km) and very clean Excellent all round. "
CORK, IE - Reviewed by EILEEN - 09 April 2015
" I found the whole process very clear and straightforward. I liked the whole experience. No hidden extras suddenly produced at the last minute, unlike many of your rivals. "
" There was quite a queue of people when I got there, with only one member of staff to handle it. It was evident that nearly everyone in the queue had already booked and therefore Hertz could have easily anticipated the rush and staffed accordingly. As a result it took nearly half an hour at the desk before I got my car. The staff member was very efficient but he simply couldn't process the number of people queuing any faster. Poor planning, I felt. "
CORK, IE - Reviewed by TRUDI - 04 April 2015
" Easy online booking. Good value. "
" When being shown around the car I had my 7 month baby with me and the Auto Europe rep didn't know how to fit my car seat. I didn't as I have an electronic base to clip it to at home. I said that my friend was 2 min away and would help me fit it then safe just left and didn't show me the basic functions of the car which would have been extremely helpful. The car I received was a Kia Sportage which was lovely to drive. "
CORK, IE - Reviewed by FRANCESCA - 31 March 2015
" Was totally satisfied, it was all trouble free, booking etc very straight forward. "
" Staff seemed very helpful and efficient, all very organized. "
CORK, IE - Reviewed by DENIS - 23 March 2015
" very satisfied thanks "
CORK, IE - Reviewed by STEPHEN - 09 March 2015
" Everything went extremely well. One of the easiest car hire collections/drop off I've experienced! "
" The counter agent was very helpful and well informed. Professionally friendly. "
CORK, IE - Reviewed by KEVIN - 27 February 2015
" Website is very easy to navigate and always find great deals for us "
" Can't fault at all. Fast efficient and helpful staff "
CORK, IE - Reviewed by PETER - 24 February 2015
" Auto Europe issued clear instructions and obviously have good relations with the car rental companies. Obviously this was a smooth transaction, so I can't comment on any procedures that may be in place should things go wrong. "
" This was the best experience I have had with any car rental company anywhere. The car was close by and in excellent condition. The staff were friendly and helpful and the waiting time was minimal on pick up and drop off. "
CORK, IE - Reviewed by JOSEPHINE - 23 February 2015
" Have used Auto Europe before and cannot find any fault what so ever! "
" The staff at Cork Airport were very helpful "
CORK, IE - Reviewed by PETER - 22 February 2015
" Always confident that we get the best deal. Great that we can cancel if you email us with a better price "
CORK, IE - Reviewed by DOREEN - 22 January 2015
" Excellent service. It is the 4th time I have used Auto Europe and will certainly use them again. "
" excellent service "
CORK, IE - Reviewed by MICHAEL - 20 January 2015
" Everything worked perfectly, as I have come to expect from many previous rentals "
" Very quick service and no hassles; sometimes the rental company presses you to take out their additional experiences and that can be a bit irritating/intimidating but that did not happen. "
CORK, IE - Reviewed by MARY - 26 November 2014
" Very courteous & friendly staff "
" Good value "
CORK, IE - Reviewed by KAREN - 24 November 2014
" Very easy to use service "
" Excellent friendly service at the car hire desk "
CORK, IE - Reviewed by GORDON - 23 November 2014
" good overall cost - easy to book - very satisfied "
" collection of car - attractive young lady was very efficient and helpful. return of car - no staff at drop of compound ?left the car locked and dropped off keys at terminal booking office. "
CORK, IE - Reviewed by MAIRE - 22 November 2014
" Seems acceptable to client and rental companies "
" Very helpful staff at airport "
CORK, IE - Reviewed by MARY - 21 November 2014
" Excellent customer service from Enterprise. "
" Would definitely choose Enterprise again. "
CORK, IE - Reviewed by ALASTAIR - 19 November 2014
" Mark was extremely helpful and polite, refreshing after a long flight. Quick and knowledgeable. "
CORK, IE - Reviewed by JOHN - 01 November 2014
" Very good "
" Aways a joy "
CORK, IE - Reviewed by PAUL - 30 October 2014
" no problems "
" No problems "
CORK, IE - Reviewed by CARL - 26 October 2014
" Satisfied..car was a bit basic but we booked an inexpensive car so hence that is what we got.. "
" Always been happy with the service "
CORK, IE - Reviewed by CHRISTOPHER - 13 October 2014
" Very helpful "
" Very helpful "
CORK, IE - Reviewed by MARION - 02 October 2014
" Good comparisons; Liked the option to buy excess insurance "
" Got the car I expected; Ran through the checklist with the depot and marked and extra scratch and soiled seats. Petrol advance was refunded promptly; Have had no further contact - assume all is well "
CORK, IE - Reviewed by STEVEN - 29 September 2014
" Very good service and a good car. "
" I wasn't too keen at being charged 91euros for petrol up front. But when I returned the car with a full tank I was reassured I would be reimbursed which I have been. So apart from that I was very happy with the service that I received. "
CORK, IE - Reviewed by JOHN - 20 September 2014
" Very competitive, well done "
" Professional and friendly at the same time. Could not have done more for us. Well done "
CORK, IE - Reviewed by ALAN - 13 September 2014
" Easy web site too work. Contract details very transparent so no nasty surprises. "
" Staff very friendly and professional. Car as requested, clean & in good order. A very good hassle free experience. Would certainly recommend. "
CORK, IE - Reviewed by DENIS - 10 September 2014
" I'm happy with service obtained for many years. "
" Good Company and good friendly service "
CORK, IE - Reviewed by BRIAN - 18 August 2014
" Very satisfied with the customer desk. Paul (the rep) was polite and helpful and covered all the relevant details regarding the car and any services that we might require during our stay in Ireland. We were offered a larger car owing to the small car we had booked being unavailable, but we were happy with the replacement as it was similar to our own car in the UK. "
" The "Enterprise" directional signs could be improved. "
CORK, IE - Reviewed by MOIRA - 05 August 2014
" I always use Auto Europe when hiring a car "
" very friendly and helpful "
CORK, IE - Reviewed by TIM - 05 August 2014
" Good experience very happy "
" Simple and polite very happy "
CORK, IE - Reviewed by MARY - 30 July 2014
" Very easy transaction "
" Very helpful and pleasant staff. A very smooth transaction. "
CORK, IE - Reviewed by DAVID - 27 July 2014
" Easy to book. "
" Extremely efficient and friendly staff. Great service. Sarah even helped carry bags!! Well done! "
CORK, IE - Reviewed by KENNETH - 21 July 2014
" Excellent service. Your cancellation policy is much appreciated, giving me peace of mind in case I find a lower price on your (or another) site later on! "
" Very good company to deal with at the airport. Friendly helpful staff, no hassles, no hard sell of CDW policies. One small niggle: they charge your card for petrol in advance, then refund it if you bring back car with full tank. Other companies don't do this advance charge thing, plus the amount of refund is often not identical to the advance charge, probably due to exchange rate fluctuations. They could do with simplifying this whole process! "
CORK, IE - Reviewed by PAMELA - 21 July 2014
" Lovely brand new car. Good communication. "
" Would have been helpful if we had been supplied with a free road map. "
CORK, IE - Reviewed by GERALDINE - 19 July 2014
" I had a corsa which ran well was clean an economical. The Avis staff were helpful and efficient. "
" Staff helpful and efficient. "
CORK, IE - Reviewed by ROGER - 16 July 2014
" Once again excellent service and so easy to use. will continue in future. Thank you. I always recommend you to people. "
" Quick simple check in and out at airports. Cars clean and no problems. "
CORK, IE - Reviewed by KEITH - 07 July 2014
" Excellent value - would definitely use again "
" Damage check on car prior to pickup was not accurate - there was far more superficial damage to car than Hertz were suggesting - customer shouldn't have to do their job and report damage back to hire desk at 8pm after a flight. Unless they do it deliberately to charge for unreported damage. Otherwise a great experience - newish VW - very cheap hire. I would use them again "
CORK, IE - Reviewed by GORDON - 20 June 2014
" Very good service---Very low price! "
" All went well, polite cheerful staff, very good price! "
CORK, IE - Reviewed by ANN - 12 June 2014
" Never had any problems. "
" Again always very obliging and helpful. "
CORK, IE - Reviewed by ANN - 12 June 2014
" Never had any problems. "
" Again always very obliging and helpful. "
CORK, IE - Reviewed by MARK - 01 June 2014
" Excellent service-quick and professional "
" Sat nav should be fitted in cars Not extra at £50 "
CORK, IE - Reviewed by DENIS - 22 May 2014
" I have used you company for many years and will continue to do so. "
" cordial and helpful and very happy with the vehicle. "
CORK, IE - Reviewed by PAUL - 28 April 2014
" Great service at a great price...thank you "
" Very friendly and efficient....thank you "
CORK, IE - Reviewed by ALASTAIR - 21 April 2014
" All worked very well. Would be good to have had some instructions on the unusual gear box on the mini bus. "
CORK, IE - Reviewed by JOHN - 16 April 2014
" Excellent Car In Very Good Condition And Very Helpfull Staff "
CORK, IE - Reviewed by MICHAEL - 13 April 2014
" Found them very helpful and curtious,and would recommend them to my friends. Will use them again. "
" Excellent !!!!!!!!! "
CORK, IE - Reviewed by DENIS - 09 April 2014
" very happy "
" very happy "
CORK, IE - Reviewed by IAN - 07 April 2014
" Great service provided when I changed my booking at short notice. "
" Service is consistant "
CORK, IE - Reviewed by GRAHAM - 03 April 2014
" Very good service and prices "
" Very good service as always "
CORK, IE - Reviewed by ALAN - 26 March 2014
" Easy booking process, and surprisingly inexpensive. I was sure there would be some 'hidden charges', but apparently not. "
" I thought I had hired a car on the basis of full tank out: full tank back. However, when I collected the car the arrangement was full tank out: empty tank back. When I returned the car I pointed this out but was happy to hear that I would be credited with the cost of unused fuel (we had only used half the tank of petrol). The car was very good - I'd never thought Nissan Micras were anything special but I was pleasantly surprised. "
CORK, IE - Reviewed by DAVID - 23 March 2014
" Easy to deal with, unbelievably good deal, excellent value. "
" Easy to find and hassle free. "
CORK, IE - Reviewed by PAULA - 21 March 2014
" Booking was easy, prompt emails and good service "
" Polite, helpful staff, nice car, good service "
CORK, IE - Reviewed by CHARLES - 20 March 2014
" Outstanding savings. Thank you. I paid TWICE as much to park my car at UK airport!! "
" Friendly. "
CORK, IE - Reviewed by LINDA - 20 March 2014
" easy to use system and lets you know who the car hire is with before you book "
" enterprise always give excellent service and go the extra mile "
CORK, IE - Reviewed by MAJELLA - 13 February 2014
" Excellent value, hassle free car hire "
" Very pleasant all terms and conditions explained . No problems at pick up or drop off "
CORK, IE - Reviewed by BERNADETTE - 08 January 2014
" Thank you, everyone very helpful, would like to book a car with you next time, Bernadette Mendola "
CORK, IE - Reviewed by GERALDINE - 09 December 2013
" I had a good trip and the car ran well. It was ready when I arrived so all was OK "
" Good customer care. "
CORK, IE - Reviewed by NEIL - 05 December 2013
" Good rates and always easy to get cars Very happy 100% "
" Very prompt service and pleasant people 100% "
CORK, IE - Reviewed by ANTHONY - 21 November 2013
" Very easy to use website and always at the end of the phone if you need to "
" Very helpful and quick service "
CORK, IE - Reviewed by MARY - 17 November 2013
" fast effecient and hassle free, highly recommend Auto Europe any day. Pity Ryanair wasnt as accomodating. "
" friendly and effecient. couldnt be more helpful.. "
CORK, IE - Reviewed by GAVIN - 16 November 2013
" I would prefer to take your excess refund insurance but ended up taking out full cover with the local agent which was much more expensive. The reason I did this is I was not sure how your policy works and how quickly and easily it would work! "
" Staff were great and helpful, however the car was a bit shabby, one hub cap missing and big scrape across the bumper! "
CORK, IE - Reviewed by MALCOLM - 14 November 2013
" Straight forward and very good value. All relevant info provided without having to search/ask. eg petrol arrangements "
" Good. "
CORK, IE - Reviewed by HENRY - 12 November 2013
" excellent service We went to the big NOEL DEASY CARS wedding "
CORK, IE - Reviewed by STUART - 11 November 2013
" I have used Auto Europe many times in the past and have always been happy with the service. "
" My flight was delayed and Hertz remained open until 12:30am for me to be able to get my car. They had earlier confirmed that I was coming. The service was upto their usual high standards. "
CORK, IE - Reviewed by JANE - 04 November 2013
" Super service but the car that came from Budget did not smell good ! "
" Super service but the car that came from Budget did not smell good ! "
CORK, IE - Reviewed by JAMES - 28 October 2013
" nice and easy, no problems. "
" nice and easy, no problems, think about the extra cover insurance, we declined and got away with it !! but it had already been autherised for 1600 euro on the credit card??? "
CORK, IE - Reviewed by JAMES - 17 July 2013
" Easy to use website "
" Excellent service.... Shame about not being able to pick/drop off at cork airport "
CORK, IE - Reviewed by JEREMY - 26 June 2013
" Auto Europe has consistently achieved excellent deals for me with car rental from Europe to the USA. "
" The car was excellent, the service was tops too. Very happy. "
CORK, IE - Reviewed by DONAL - 10 June 2013
" Excellent all round from initial booking to pickup. "
" Car was above my expectation. Service at booking desk was v. good also. "
CORK, IE - Reviewed by DAVID - 27 May 2013
" we had a brand new car. "
" staff helpful and courteous "
CORK, IE - Reviewed by EAMON - 20 March 2013
" Definately the best service i have experienced. "
" Very friendly and helpful. "
CORK, IE - Reviewed by CHARLES - 27 February 2013
" Went very well and glad they have ' bring back fuel tank full policy.' Others using 'bring back empty' are a ripoff. "
" Car brilliant but only one person serving at Cork Airport and a long queue.Probably over 30 minutes for those near back of queue. Most others had 2 staff but few customers. Operator was very helpful. "
CORK, IE - Reviewed by EMER - 15 January 2013
" What exceptional value I have already recommended you to other people thanks "
CORK, IE - Reviewed by PETER - 26 June 2012
" Brand new economical car, excellent value for money "
" Staff very polite and friendly "
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