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DUBROVNIK CAR HIRE REVIEWS
Car hire reviews in Dubrovnik
Affectionately known as the Pearl of the Adriatic, the enchanting city of Dubrovnik in southern Croatia is one of the most photographed places in Europe. Founded in the 7th century, the famous Old Town with its ancient walls is a major draw for tourists and a highly-valued UNESCO World Heritage Site. Head for the pedestrianised Stradun district for morning coffee before visiting the Baroque-style Dubrovnik Cathedral housing a treasury filled with rare artifacts, including a piece of the cross upon which Jesus Christ was crucified. Games of Thrones fans will recognise many key landmarks from the series, including King's Landing and the historic Fort Lovrijenac. You won't want to miss the Dubrovnik Cable Car which hauls visitors high above the Old Town for breathtaking views over the city and vast stretches of the Adriatic Coast. Dubrovnik is also well placed for exploring southern Croatia, a land of quaint little fishing villages and long sandy beaches. Use your car hire in Dubrovnik to visit the picturesque seaside town of Cavtat and the beautiful Peljesac Peninsula.
Established in 1954, Auto Europe offers the best car hire deals and the widest choice of vehicles at Dubrovnik Airport and other key locations in the city with flexibility and efficiency. As one of the world's leading online car hire companies, we currently have more than 24,000 pick-up and drop-off locations available in over 180 different destinations, plus our award-winning rental specialists are on hand to help anyone planning to rent a car in Dubrovnik. For honest opinions of our many vehicle rental products and services in and around Dubrovnik, check out the Dubrovnik car hire reviews provided by some of our recent customers.
AUTO EUROPE DUBROVNIK, CROATIA Car Rental Reviews
Average Rating for Auto Europe Dubrovnik:
DUBROVNIK, HR - Reviewed by JULIE - 26 October 2021
" great value for money "
" Great over all Car had so many dents and scratches i had to vidio it "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 5
DUBROVNIK, HR - Reviewed by EDWARD - 25 October 2021
" good all round. the car was easy to drive and in very good condition. all very straightforward. Nothing went wrong in terms of accidents, so I cannot comment on that aspect of the service. "
" Very good. The person was pleasant, efficient, courteous, and accurate in his work. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by JOSEPH - 09 October 2021
" Always find what we need, and when cancellation was necessary credit was returned without fuss. "
" Even though they are off site and a shuttle is required to/from their office, their friendly and efficient approach makes it a good experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by NICHOLAS - 24 September 2021
" Overall very positive "
" Vehicle had engine and gearbox warning light consistantly coming on, but Carwiz staff were efficient in answering my call and were insistant and comfortable that this was a regular fault on Opel Crossland's in their and other competitors fleets not currently rectified by Opel, and left me comfortable to continue using the vehicle "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBROVNIK, HR - Reviewed by CHRIS - 27 October 2020
" Very good .. would use them again "
" Very friendly staff at the airport.. very helpful and pleasant "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBROVNIK, HR - Reviewed by RAJESH - 28 August 2020
" Simple booking experience, and staff are very friendly and helpful. "
" Surprisingly, we had no issues with Oryx. Handover was smooth, car (8+1 seater) was clean and not an old model. I would definitely use Oryx again. We picked up the car in Dubrovnik and dropped off at Zagreb airport. Drop off was smooth also. Probably, this is because I chose the full insurance with zero excess. Hassle free for me in my mind. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by PIOTR - 21 August 2020
" Reliable as always . "
" Friendly , fast and good communication in English. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by MARTIN - 11 August 2020
" Dry reliable polite and professional "
" I've used Active on a number of occasions very efficient polite "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by JAMES - 05 August 2020
" Easy! Gents in Croatia spoke perfect English and no issues picking up or dropping off. "
" Easy booking "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by PETER - 17 March 2020
" Highly recommended. "
" Very quick and professional. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by ANGUS - 22 October 2019
" Great price, great service, quality car in clean condition, would use again without hesitation. I have used Auto Europe many times and they never fail to deliver, and the car hire firm Avantcar, is very good indeed. "
" This is a great experience, friendly staff, nice clean car well maintained and excellent care. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by JEROME - 12 October 2019
" Content. No issues. "
" No issues. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by ORIOL - 10 October 2019
" Would recommend it, god service "
" Pregty good overall "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by KEVIN - 07 October 2019
" Hassle free good value "
" Hassle free, good value. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by STEPHEN - 04 October 2019
" Very good experience with Auto Europe excellent communication and vehicle and staff at Oryx were very good. Highly recommended. "
" Excellent and Friendly Staff at Dubrovnik and Zadar. Very professional. Vehicle inspected with staff at collection and return. Vehicle was clean - some minor scratches but all recorded and no problems with the car. Served us well all trip. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by NENAD - 27 September 2019
" I used to deal with another rent-a-car agency for years but I think I am going to stay with Auto Europe from now on "
" It was a pleasure to deal with Unirent as they are very organised and very professional. It took me only a few minutes to pick up the car, even less to return it. The amount of deposit they required was very reasonable which has become rare these days. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBROVNIK, HR - Reviewed by KENNETH - 24 September 2019
" Booking the car was smooth without problems "
" The service was good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by MATHEW - 24 September 2019
" The drop off location was great and user friendly. Great service. "
" All staff that I encountered were very helpful and professional. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by PETER - 18 September 2019
" Booking was easy and didn't have to queue to collect the car "
" Very friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by SHARON - 17 September 2019
" Easy pickup. friendly helpful staff "
" Easy car to drive, "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by RICHARD - 17 September 2019
" Again a very efficient experience with no queries as to what is included. "
" Very friendly and pleasant staff who were very professional and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by PHILIP - 16 September 2019
" Very friendly and helpful. "
" Very friendly and helpful with any questions and advice. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by LESLEY - 15 September 2019
" Very good "
" Efficient and friendly, no issues. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBROVNIK, HR - Reviewed by GEORGE - 14 September 2019
" Definitely would use again. As we are a family that actually enjoys driving we may seek to specify the vehicle in future. "
" We would have preferred a Citroen C4 but understand that substitutions are made. The staff were friendly, helpful and sensible in respect of charges for our young drivers. The prepaid border crossings worked smoothly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by JO - 14 September 2019
" Smooth car selection and good value. "
" Pretty smooth pick up - some wait as only one counter operator. Car had intermittent alarm relating to 'tilt' of car, which seemed to be oversensitive. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
DUBROVNIK, HR - Reviewed by BELINDA - 13 September 2019
" All good no complaints. "
" The staff were very friendly and efficient. The car was what I asked for and was a pleasure to drive. Will definitely use your device again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by MOMCILO - 09 September 2019
" Pleasure to deal with "
" Fast friendly efficient service. Reasonable prices. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by ALASTAIR - 08 September 2019
" No problems, would use again "
" Refreshing to use a car hire company which kept the pick -up simple and hassle free "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by ROBERT - 06 September 2019
" Dubrovnik airport is small so the whole car-hire experience is quick and very easily accessible. "
" Young staff were quick, efficient and friendly. No attempt to up-sell. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBROVNIK, HR - Reviewed by PETER - 03 September 2019
" Pretty good. "
" Pretty good. "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 6
DUBROVNIK, HR - Reviewed by DARREN - 01 September 2019
" No issues from booking right through to drop off, would highly recommend Autoeurope. "
" All went smoothly from collection to drop off, with no issues "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by TAL - 26 August 2019
" Good service with reasonable price "
" Good service but it was impossible to contact them "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by LANCE - 25 August 2019
" All good "
" All good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by JOHN - 25 August 2019
" Overall very good. "
" No problems, although in my experience the car I hire 'or equivalent' always means 'equivalent' and never the one you wanted. However, the Fiat Tipo caused no issues and the counter staff were excellent. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by STUART - 21 August 2019
" Car was ready & waiting and staff explained how to exit the airport and that I'd need a green card if I wanted to drive in other countries "
" Great efficient service with friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by TONY - 21 August 2019
" Across the road from main airport, so tricky to find at first. Overall great experience and would use again. "
" Great service and staff, would use again. thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by IAN - 13 August 2019
" All good no hard sell for extra insurance is refreshing "
" Drop off a little confusing onto where to leave the vehicle. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 5 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by COLUM - 11 August 2019
" Car hire should be like this, easy, straight forward and honest. Keep up the good work! "
" I've had several bad experiences with car hire companies over recent years that has left me dreading dealing with them, however I'm pleased to report that this experience was excellent. Staff at both offices friendly and helpful and the car was excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by JOSHUA - 10 August 2019
" Very good "
" Excellent experience from start to finish. Nice staff, excellent car and completely smooth. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by JOHN - 08 August 2019
" Great car and fantastic service. "
" We were so pleased with the car - it suited our needs and was so comfortable. It was a great service, the only slight problem was being able to find where the drop off point was in Dubrovnik. We found the hotel but could not see where we had to go. perhaps more Avant Car signage is needed "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by RAYMOND PETER - 03 August 2019
" Very positive. Would like greater clarity about insurance on website before booking. Too vague at present and thus would discourage me from using autoeurope in the future. "
" Very happy "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by PAUL - 29 July 2019
" Easy pick up and drop off. No hassle. "
" No issues - only thing was the car was a little older than expected, but it drove fine and we had no problems. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
DUBROVNIK, HR - Reviewed by JEFFREY - 29 July 2019
" Fully recommend this company "
" Very helpful staff, car was lovely no problems at all, very swift service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by RUTH - 25 July 2019
" Good experience, good clean car, polite and friendly staff "
" Good experience, good clean car, polite and friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by ALEXANDER - 21 July 2019
" all ok "
" all good but the car was quite dirty/dusty on pick up. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBROVNIK, HR - Reviewed by RADOJE - 20 July 2019
" Efficient professionally friendly service! "
" Efficient professionally friendly service! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by PETER - 17 July 2019
" Excellent value for mony "
" Car collection is very slow unless you are first in the queue - only 1 person do the booking. Excellent car for the price with no cost sat nav and reversing camera. "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by SIMON - 13 July 2019
" Excellent "
" Excellent service from start to finish and a brand new hire car! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by MATTHEW - 12 July 2019
" Great company "
" Great company "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by GARETH - 10 July 2019
" Great "
" Very positive "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by CHRISTOPHER - 09 July 2019
" Quick and easy process from comparing quotes through to booking chosen vehicle. "
" Fast efficient service. Friendly staff. No hard sell of unwanted extras. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by CHRISTOPHER - 07 July 2019
" Very happy with the service .. will continue to use them "
" Guys helping with checkin and check out were fantastic.. very friendly and efficient service. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBROVNIK, HR - Reviewed by STEVEN - 07 July 2019
" Good "
" Car lacked power bearing in mind how hilly it is "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
DUBROVNIK, HR - Reviewed by NIGEL - 04 July 2019
" Stress free car rental. "
" Friendly staff and very helpful. Stayed open despite our flight being delayed. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
DUBROVNIK, HR - Reviewed by ZAINAB SADIA - 27 June 2019
" Excellent service, always quick to respond, transparent fees "
" Excellent, good price, great vehicle, easily contactable "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by THOMAS - 24 June 2019
" good "
" Paperwork ready, efficient car check both at pick up and drop off. Great new car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by ELEANOR - 24 June 2019
" Easy and clear booking process "
" Very quick pick up and return experience, helpful staff. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by FRANK - 15 June 2019
" Easy to book and everything went well "
" Good service. Efficient minimum waiting on pick up and return. Vehicle in good condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by KEITH - 02 June 2019
" Everything went very smoothly "
" Good prices "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by NEDZAD - 31 May 2019
" I have a good time with the help of Autoeuropa ana Alamo "
" Everything was perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by EDWARD - 30 May 2019
" A great price and strong customer support. Thank you. "
" The Team at SurPrice Dubrovnik airport were excellent. We were signed in quickly. We had an excess buy out that was very reasonable and then when we were crashed into, the team were responsive and very helpful to guide us through the process. The Police in Montenegro were not forthcoming with the forms but the rental team helped support this. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBROVNIK, HR - Reviewed by JEFFREY - 26 May 2019
" No issues "
" Polite, efficient with no issues "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBROVNIK, HR - Reviewed by CHRISTOPHER - 08 May 2019
" Hiring a car is always daunting but the two men helped us make it easy, also the price of Hire was amazing value, I will be recommending it to friends in future. "
" Two great staff made us laugh and enjoy the car hire "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBROVNIK, HR - Reviewed by SHUCHUN - 01 May 2019
" Everything went on smoothly and staff members of Active are very friendly and helpful. Thanks again. "
" I am very satisfied with Active. Thank you very much indeed and hopefully next time with Active again soon. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by GEOFFREY - 25 April 2019
" Lovely friendly experience "
" Lovely lady at car hire, made experiences on pick up and drop off very easy, fuel was full as we prefe.r "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBROVNIK, HR - Reviewed by JAYANTH - 24 April 2019
" Good service. "
" Excellent service. The whole process was smooth. There was no pressure to take the extras. Car was in good condition. Would definitely recommend "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by MARTIN - 16 April 2019
" I have used Auto Europe twice now, I like the fact they let you book all the extras like extended insurance beforehand so you don't have to worry about getting charged more when you pick the car up "
" Staff were friendly, helpful and efficient both on pickup and dropoff - the office is across the road from the airport but we were picked up and dropped off very quickly. We also got an upgrade from a Golf to an Octavia which was a nice surprise "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by RINA CHOOI LENG - 27 December 2018
" Very good experience, impeccable service. "
" The guy who served us was excellent. Everything was explained perfectly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by DAVID - 30 October 2018
" Car in v good condition. Staff very helpful. "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by ARTHUR - 30 October 2018
" Easy as usual. :) "
" It was very easy. Pick up in Dubrovnik was easy to find, and the man who helped me, Sanel, was very helpful. Drop off in Split would have been confusing as there is no easy place to park near the agency and its on a busy street, however the guys were watching for us and waved me to the correct place. All Paperwork was done efficiently, and the deposit was removed from my card in days (compared to weeks from other agencies we have rented from). And to top off the great service: My daughter left her Kindle in the car (fell between the seats) and we did not notice until the next day. We went back to the office and they did an additional search of the car, found it, and returned it to us! :) "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by WALTER - 28 October 2018
" Brilliant service great value for money "
" Excellent value for money "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by SIMON - 27 October 2018
" Great car, great country, great service, great value. "
" Excellent. Much local information was offered (where to go, how drive safely) by the enthusiastc and friendly staff. I'm already planningmy next trip and will use active again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by MIECZYSLAW - 13 October 2018
" All good "
" All good. Extra for across board insurance a bit excessive "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 9
DUBROVNIK, HR - Reviewed by MAUREEN - 07 October 2018
" Recommended "
" Quick and easy car pick up with pleasant and helpful staff. Return was equally straightforward. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by BRETT - 03 October 2018
" Good price, good service, would recommend "
" The gentleman who served us both on collection and drop off was very helpful and informative "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by MARTIN - 03 October 2018
" As above "
" Nice to turn up and for the hire company expecting us and having everything ready and no hard sell on extra insurance "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by ALAN - 18 September 2018
" Very easy booking system, service very good and cheapest price out of all providers. Only fault was I did not get an email confirmation of booking but this may have been due to additional requirements that we added and waiting for confirmation from rental company, but booking all found when I logged into the system. "
" Very Friendly and helpful staff. Even provided us with a car with larger boot to fit all of our luggage in. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBROVNIK, HR - Reviewed by DAVID - 02 September 2018
" Brilliant price and good communicaiton. "
" The car was incredible, the price cheap and the person who i dealt with, called Maro, was so lovely and brilliant at his job. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by GREGORY - 30 August 2018
" Good "
" Good "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by GEORGE - 29 August 2018
" Very y smooth "
" Staff friendly and helpful dropping me off at the departure terminal. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 9
DUBROVNIK, HR - Reviewed by JUSTYNA MAGDALENA - 28 August 2018
" Helpful and professional service "
" The Best customers service I ever had to rent a car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by TIMOTHY - 27 August 2018
" Car hire made easy "
" Really straight forward vehicle hire which is what you want when in foreign country "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by THOMAS - 25 August 2018
" good comparison website "
" Counter Staff in Dubrovnik Rixos pick up location were very helpful with everything. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBROVNIK, HR - Reviewed by JAMES - 25 August 2018
" Excellent "
" Brilliant staff, excellent service & a great car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by PRADEEP - 23 August 2018
" Excellent customer service provided Car was very good "
" Excellent customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by TIMOTHY - 19 August 2018
" Very good service. "
" The member of staff waited for us for an hour beyond closure due to our flight being delayed so we were very relieved to be able to collect the car. Good service and they happily refunded the extra charge for the satnav we rented as it turned out the inbuilt satnav worked. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by MIROSLAV - 15 August 2018
" User friendly web page, clear information. "
" Friendly staff, good value for money. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by ANTONY - 15 August 2018
" All good "
" Easy pick up and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by ANTONY - 13 August 2018
" uto Europe make it easy to get the best price and make arrangements that work for you. "
" The collection and drop off were very efficent, good people and easy process. Convinient and a good price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by LESLIE - 02 August 2018
" Faultless "
" Very professional "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by KEITH - 25 July 2018
" Great "
" Very smooth "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by WALTER - 25 July 2018
" Excellent start to finish :o) "
" No issues whatsoever :o) "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by MARK - 21 July 2018
" Easy and pleasant "
" Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by CAROLINA - 04 July 2018
" Overall very positive and would definitely use this company again. "
" The pick up, registration process and drop off was super efficient and the staff very courteous. The car was in great condition, we had no problems at all with it and we felt assured that should anything happen they would solve it very efficiently. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by MANGESH - 20 June 2018
" Will totally recommend. Already do! "
" As always, super. Every time! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by MANGESH - 19 June 2018
" I rent from Auto Europe all the time ... 10 to 20 bookings every year, last several years. Never had a problem. Fantastic rates, great service. "
" Very friendly service, highly recommended! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by CHIARA - 12 June 2018
" As expected - no issues. "
" Smooth & efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by KEVIN - 10 June 2018
" Location of the dealership is a tad difficult to find and bookers should be informed the offices are at least 15 mins walk and provide details of their location. Overall we thought the experience was excellent. "
" The staff were friendly professional and helpful. The car was superb!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by LAZO - 14 May 2018
" Simply excellent. "
" Simply excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by GEORGE - 14 May 2018
" Excellent service "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by MARTIN - 10 May 2018
" Best ever- deal, car, service. Thank you! :) "
" This was - best ever value deal we've had. A brand new Renault Clio. Excellent service- very happy! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by DEANNA - 02 May 2018
" Booking through AutoEurope was very easy and transparent - I will definitley use them again. Thanks! "
" Excellent service - given my flight (Jet2) was delayed and the staff came back into the office to process my rental after 9pm. I was travelling alone and had just arrived in Dubrovnik - it's uncomfortable feeling 'stuck'. There was a small charge for after office hours but it was reasonable given the brilliant rental rate I managed to book. The staff were very helpful and I would definitely recommend them and use them again myself in furture. (I'll try to get an earlier flight next time!) Thank you! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by PAUL - 17 June 2015
" Easy to book and view reservation and reminder email was useful "
" Extremely poorly organised rental car area in Dubrovnik, this may not be Avantcar's issue, but we waited 30 minutes to pick up a car as a single renter was completing paperwork for 2 cars. Then Avantcar did not have any vehicles we ordered, so they 'borrowed' a car from Europcar, which was fine, but it had just been returned from a rental, so only half a tank of fuel and dirty outside, inside was clean. On return to the airport at 8am, there was chaos again, a single lane open for return vehicles, with people stopping for returns blocking this lane regularly, taking at least 20 minutes to return and drop the keys. This facility must be improved or I would not fly to Dubrovnik and rent again. "
DUBROVNIK, HR - Reviewed by DARAYUS - 17 June 2015
" It would be useful if Auto Europe would give all possible details that Avantcar needed me to fill in (copy of licence, etc.) before the holiday started. This would mean I only had to prove who I am and pick up the keys without all the form filling and insurance selling chat. "
" Car was supposed to be full of petrol but was only half until I insisted they fill it up before I took it which they finally did. Scratches on car had to be noted by me photographing each one in case I was blamed later. At Split airport nobody around to return car in carpark and had to hunt for their cubicle which was hidden from view. Signs/persons to help would have been appreciated. Otherwise a satisfactory experience. "
DUBROVNIK, HR - Reviewed by RICHARD - 14 June 2015
" Very smooth service booking and prompt confirmation. "
" Service provided by the local FLEET team in Dubrovnik Downtown office was excellent. "
DUBROVNIK, HR - Reviewed by RADOJE - 08 June 2015
" Everything was excellent. "
" Excellent service. "
DUBROVNIK, HR - Reviewed by GARY - 01 March 2015
" Excellent service. "
" Excellent, professional service and great value for money. "
DUBROVNIK, HR - Reviewed by JOHN - 03 November 2014
" very easy to use website "
" very professional office in Dubrovnik "
DUBROVNIK, HR - Reviewed by STEPHEN - 17 October 2014
" The first time I've used the service but I will definitely use Auto Europe again. "
" Trouble free rental, I got exactly the car I'd selected. The vehicle was almost new and very clean inside. The fuel economy was also excellent. "
DUBROVNIK, HR - Reviewed by STEPHEN - 11 October 2014
" everything went very smoothly, from payment to collection to dropping off "
" very pleased with the service "
DUBROVNIK, HR - Reviewed by DAVID - 29 September 2014
DUBROVNIK, HR - Reviewed by STUART - 11 September 2014
" Easy to book online and excellent competitive pricing. "
" UNREST were very friendly and helpful. The car was in good condition. Only suggestions are that I could not see anything on the paperwork regarding the petrol tank level, which was half full on pick up. So I returned with more than half in the tank. The screen wash was also empty and needed some water adding, which was not a problem for me, but maybe for some drivers. "
DUBROVNIK, HR - Reviewed by GORDON - 28 August 2014
" Clearer information on cross border travel and use of ferries. "
" The car provided was overdue for servicing. The car displayed 2 warning lights when started up on collection. I pointed these out to the agent before departing and he was dismissive blaming 'the poor quality of fuel' in Croatia. The car did not let us down but there was always a fear that it might do. "
DUBROVNIK, HR - Reviewed by MANUEL - 05 August 2014
" The car was good "
" The personals were polite and courteous "
DUBROVNIK, HR - Reviewed by RICHARD - 24 July 2014
" Fast response with booking confirmation. "
" Fast response when I encountered a punctured tyre though disappointed that the replacement car comes only two days later (yet I am still billed and was told to contact Auto Europe for the refund) "
DUBROVNIK, HR - Reviewed by ANTHONY - 19 July 2014
" as always, Auto Europe comes up trumps for value for money and quality hire companies "
" Very helpful and professional company and I was given a free upgrade from Up! to Polo. Only difficulty was that the address of the pickup point (office next to a a public car park) wasn't specified in enough detail to find on a map or satnav beforehand "
DUBROVNIK, HR - Reviewed by ANNE - 14 June 2014
" Definitely cheapest of all quotes, and gave more options, for example some companies only quote the price if you want to protect your deductible but economy car hire gives you the choice, also the choice of whether to have 2 drivers.... "
" Upon arrival the internet connection was down. this in itself was not a problem. However, on return it then took a while to sort out the credit card payment for the border crossing payment, although I was happy to pay cash. Did not find the staff friendly or helpful, especially on return when there was no space to park the car, and was more or less told off for not positioning it correctly ! and this after being told to move it. Have used a lot of the hire companies at dubrovnik airport - usually through auto europe - and have always found the company staff helpful and polite, on this occasion was not so. There were also a lot of people waiting, and probably all like us - on time constraits "
DUBROVNIK, HR - Reviewed by BRIAN - 14 June 2014
" I liked your add on refundable excess, even though I did not have to use it. Very competitive prices. Quick service "
" Too many folk renting cars so all staff busy and it took a long time. When we got there things went well. Same problem on our return. Although I said I may drive to other countries I actually stayed in Croatia, but they charged me the fee anyway which was unfair. "
DUBROVNIK, HR - Reviewed by NICOLAS - 27 May 2014
" Very quick and easy to book. All round good service "
" Very quick and easy. Good service both pick up and drop off. Pleasant staff too. "
DUBROVNIK, HR - Reviewed by MILOS - 20 October 2013
" Excellent service "
" Excellent service, fantastic value for money. "
DUBROVNIK, HR - Reviewed by KEITH - 18 October 2013
" Very smooth trouble free transaction "
" Pleasant staff, efficient service, nice little car. "
DUBROVNIK, HR - Reviewed by ANDREW - 13 August 2013
" On the plus side we were provided with a larger car than the one we booked, which worked for us (but may not have suited everybody). On the downside it had an enormous dent in the rear bumper, which didnt affect the use of the car but it was unattractive and a little disappointing. "
" See comments above. Staff were polite and friendly. "
DUBROVNIK, HR - Reviewed by BENJAMIN - 05 August 2013
" Good service and value "
" Car had minor damaged on front passenger side on pick up, otherwise OK, smooth service, Vero office closed on drop off, keys posted through office door. "
DUBROVNIK, HR - Reviewed by BRIAN - 03 August 2013
" very happy with the price and car i got in dubrovni "
" fantastic to deal with "
DUBROVNIK, HR - Reviewed by MICHAEL IAN - 01 August 2013
" Alway s use auto europe "
" Excellent would like to use them again when I fly into Dubrovnik and travel into Montenegro to the apartment I own "
DUBROVNIK, HR - Reviewed by STEVEN - 30 July 2013
" Very helpful and knowledgeable operators "
" Good no hassle "
DUBROVNIK, HR - Reviewed by PETER - 29 July 2013
" Competitive on price. Clear and informative documentation. "
" Friendly and willing to answer my questions. "
DUBROVNIK, HR - Reviewed by GILLES - 22 July 2013
" another hassle free rental, thanks "
" excellent, very friendly "
DUBROVNIK, HR - Reviewed by AMOS - 13 July 2013
" Would like more 7 seater vehicles "
" Very nice person excellent service "
DUBROVNIK, HR - Reviewed by MATTHEW - 13 July 2013
" very pleasant experience "
" very good :) "
DUBROVNIK, HR - Reviewed by GREGORY - 11 July 2013
" Efficient and reasonably priced.Do not know what "meet & greet" means.If I am correct we were'nt !! "
" On arrival at the airport the Vero office was un-attended although it was open and another couple were waiting. A staff member arrived after 5 minutes. Very friendly and accommodating.Vehicle had 50000 + miles on the clock but proved reliable over the term.Would have preferred a diesel but not available. "
DUBROVNIK, HR - Reviewed by PAUL - 11 July 2013
" efficient process competitive pricing "
" friendly and helpful staff great car very efficient and easy procedure "
DUBROVNIK, HR - Reviewed by RITA - 07 July 2013
" Very happy with the service and price from Auto Europe. I will definately be using them again. "
" Good service from the boys at the hertz office. One suggestion though. Have road maps handy for customers to use. I had to pay £6 for a road map from a separate source. "
DUBROVNIK, HR - Reviewed by DAVID - 21 June 2013
" suggestions where to find car hire at airport "
" would recommend them "
DUBROVNIK, HR - Reviewed by VALERIE - 21 June 2013
" Easy to use for booking, good value for money. "
" Very friendly reception, quick processing. Satisfied with standard of vehicle provided. "
DUBROVNIK, HR - Reviewed by JEREMY - 10 June 2013
" Very efficient. "
" really helpful local staff at theairport. "
DUBROVNIK, HR - Reviewed by DAVID - 26 May 2013
" All went very smoothly and very pleased with the service I received. "
" same as obove. "
DUBROVNIK, HR - Reviewed by PAUL WALFORD - 02 April 2013
" Using the Auto Europe Site worked very well "
" Your Rep at Dubrovnik Airport was excellent and sorted everything out for us. Everything was ready when we arrived and was swiftly dealt with. The vehicle was just what we wanted and was clean and tidy. We would use you again. "
DUBROVNIK, HR - Reviewed by WILLIAM - 26 June 2012
" Friendly, efficient staff; car was ready and waiting. No problems on return. I will use Oryx again when I go back. "
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