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EDINBURGH CAR HIRE REVIEWS
Car hire reviews in Edinburgh
Edinburgh in Scotland is one of the most iconic cities in the British Isles. Full of mystique, wonder and culture, Edinburgh is a marvellous city to discover. Along with is museums, castle, beautiful architecture and delightful pubs, Edinburgh is also a great place to shop. Have a read of our car hire reviews in Edinburgh to gain a better understanding of what out previous customers like, dislike and would recommend during your trip to Edinburgh.
With over 60 years of global car hire experience, Auto Europe is well placed to offer you great quotations, exceptional customer service and a large fleet of vehicles to choose from. In addition to car hire, we also offer luxury car hire, motorhome hire and a transfer service. Through our trusted car hire suppliers, we offer car hire in central Edinburgh, at Edinburgh International Airport and at Edinburgh Waverley Train Station. These strategic locations provide excellent options when visiting Edinburgh and wishing to hire a car during your visit. Contact us if you have any questions or wish to discuss your upcoming trip to Edinburgh.
AUTO EUROPE EDINBURGH, UNITED KINGDOM Car Rental Reviews
Average Rating for Auto Europe Edinburgh:
EDINBURGH, GB - Reviewed by MIRCEA - 17 March 2022
" there was a problem with card acceptance in that day - unfortunately I had to tray 20+ times to manage to pay the car on many sites - even on direct apps - Auto Europe was the first site where the cards were recognised. Thank you! Price was fair. "
" fair as always. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by HUGH - 13 March 2022
" Useful to compare companies particularly as we had a different drop off point and companies policies do vary "
" Easirent provided better value as they are based off the airport site. Provided you have time for collection and drop off the cost difference is worth considering. "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by KAREL - 23 February 2022
" All was good, as expected. "
" A great unique experience . I have been renting cars for around 40 years now, for sure anywhere between 200-300 times now , and this is the first time that a rental agent contracted me to confirm and ask if all was ok , even when on our way to the location. Se when dropping off after hours, they called me to say the car was all good. Amazing. ! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MALCOLM - 03 February 2022
" Always use autoeurope. Best price on the market. "
" Very easy car rental. Shuttle bus picked us up at the airport & the drive was only at short distance. Easy check in with friendly staff. Return was easy too. Definitely recommend. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MARK - 02 January 2022
" All good. Will do it again "
" Needed to stand my ground as they didn't have the car I had booked and wanted to charge me for an upgrade. In the end I received an upgrade at no cost "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by RICHARD - 07 December 2021
" Car rental A to B and back to A "
" Did online checkin ,but they still insist in trying to sell extras "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by STUART - 15 November 2021
" Brilliant customer service nothing was too much trouble the lady even recommended where we could go for breakfast I'll definitely book via Autoeurope again "
" Brilliant customer service nothing was too much trouble the lady even recommended where we could go for breakfast "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by JONATHAN - 07 October 2021
" Good experience overall "
" Very competent "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by DEAN - 23 September 2021
" Easy and clear to book online. No problems at all. "
" Efficient and friendly service. There was a massive queue of traffic due to roadworks which would have added an extra 30 to 40 minutes to our drop off time just to get to the nearest fuel station. James at the drop off point was very helpful and understanding and agreed to just charge us the pump price for the fuel that needed topping up on the car. I would certainly use Budget again as the service was faultless "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MICHAEL - 18 August 2021
" None "
" Great staff service. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 6
EDINBURGH, GB - Reviewed by CHRIS - 05 June 2021
" Fine, as always "
" Fine, as always "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ADRIAN - 09 May 2021
" smooth experience from start to finish "
" very pleasant lady on the desk who explained everything perfectly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by GERALD - 19 December 2020
" Only gripe was some previous renter of the vehicle had smoked and there was a smell in the vehicle "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by CLARE - 21 October 2020
" Great car, great service! "
" The lady on the desk when I collected the vehicle couldn't be more helpful. The service was excellent! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by RICHARD - 25 September 2020
" I always use Auto Europe, largely because of my experience of working with your telephone contact centre when something has gone wrong. "
" Quick and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ANGUS - 20 September 2020
" Had excellent overall service from Europcar. "
" Had excellent overall service from Europcar. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by TIMOTHY - 06 September 2020
" Very happy with our car rental from Enterprise. "
" The Enterprise staff were very helpful when we delayed because one of our party had to attend a hospital and we were late returning our car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by PETER - 31 August 2020
" Very satisfied "
" Great experience and loved our Ford Focus, very clean and tidy with plenty of room "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by CHARLES - 27 August 2020
" Always get a good rate from Auto Europe. "
" Very easy check in and return. Representative very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by JAMES - 27 August 2020
" Excellent service "
" Quick and easy pick up and return "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
EDINBURGH, GB - Reviewed by NATHALIE - 08 August 2020
" Perfect. "
" Excellent service and vehicle ! "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by R - 20 March 2020
" Experience was good i will go back for another rental. "
" The car pickup was good. The Green motion employee explained the car and away i was. Also handing in the car was swift. Overall a good rental experience. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
EDINBURGH, GB - Reviewed by ALEXANDER - 19 March 2020
" 5stars,highly recommended "
" First time I have used keddyI would definitely use them again ,the staff were really helpful,and the vehicle was better than I expected 5stars "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MARTIN - 18 March 2020
" Gerne wieder! "
" Good, very friendly stuff. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
EDINBURGH, GB - Reviewed by GRAHAM - 17 March 2020
" Whilst condition of vehicle was was good, the vehicle itself, a Renault Captur, was horrible to drive "
" Very efficient, both pick up and hand back. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
EDINBURGH, GB - Reviewed by FIONA - 29 February 2020
" Will happily use again. "
" Very helpful staff. Easy and efficient service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
EDINBURGH, GB - Reviewed by HEATHER - 22 February 2020
" Very happy would recommend "
" Helpful staff. Upgrade of car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by JAMES - 28 January 2020
" No hassle and vehicle ready at time requested "
" Helpful and friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ALEKSANDAR - 23 January 2020
" super easy to book, easygoing staff, overall great value for money. "
" overall fantastic experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by FIONA - 22 January 2020
" A great experience. 10 out of 10! Would highly recommend "
" Staff were very friendly and the whole experience was wonderful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by TREVOR - 06 January 2020
" No problems at all. Phone queries very efficient. "
" Green Motion have improved enormously and their offer of £1 a gallon petrol upon return is great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ANTHONY - 24 December 2019
" Excellent counter service. good car with no issues. "
" The guy at the Europcar counter was friendly and professional. It all went smoothly as it should. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
EDINBURGH, GB - Reviewed by ANDREW - 19 December 2019
" I'll be back! "
" Great staff -- everything was effortless. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MARY - 07 December 2019
" Excellent "
" Very efficient process, friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MARY - 04 December 2019
" No problems all very efficient "
" Very friendly staff, took time to inspect car and point out any marks and encouraged to take photos to match up inspection sheet. Also explained features of car. Very good car provided. Warm welcoming reception. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MARY - 04 December 2019
" Nice office and great car given "
" No problems with booking out, great car "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MEISAM - 01 December 2019
" Very affordable deals for car hire in EDI. "
" I have been using Green Motion for while now and I never had a bad experience. The shuttle bus is frequent and the new location is very close to the airport terminal. Staff are professional and friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by IDO - 28 November 2019
" All great. Thank you "
" All very good. Very nice, accommodating and understanding people. Thank you very much. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by PETER - 28 November 2019
" As noted above it was a first class professional service provided by Green Motion. I was a bit worried as to how good a service I would receive as the cost of the car hire was unbelievably low, but I couldn't have had a better customer experience if I had paid the "top dollar" price (I even got an upgrade on the car type). Everything was explained in a quick and timely manner. It was dark when I collected the car, so Green Motion have a system that allows you to report any unseen damage up to 10.00am on the following day. 5+ star service for a 1 star price!! "
" I had 100% first class service, with extremely helpful and friendly staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ADRIAN - 27 November 2019
" Overall super happy. "
" Very nice service at the desk "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MARTIN - 26 November 2019
" Brilliant "
" First time of using Alamo and very impressed with the speed and efficiency of the staff at Edinburgh "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MARGARET - 18 November 2019
" All positive as I said. "
" You provided an excellent service and I intend to rent with you again in March 2020. Thanks "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by JEREMY - 13 November 2019
" Alex got me the best available car which was a pleasure to drive. Thanks "
" The Guy (Alex) who checked me in was s credit to your company. Spanish chap really really great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MICHAEL - 12 November 2019
" no problems "
" excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ALASDAIR - 06 November 2019
" Overall excellent "
" Excellent service with virtual new car at great price "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by TERRY - 30 October 2019
" Was great "
" Great cheap "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ROGER - 24 October 2019
" Fast pick up and drop off with a short walk to the terminal. Hassle free rental. "
" Fast and efficient service with a smile. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by FIONA - 23 October 2019
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ELEANOR - 23 October 2019
" Excellent "
" Professional and quick "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MOHAMED - 22 October 2019
" The booking process was easy and the transactions were very smooth. Overall very good experience. "
" The whole transaction was very smooth and professional. Very pleasant experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by HIMANSHU - 18 October 2019
" Booking via auto Europe was really good and their customer service representative answered all the questions I had before buying excess guarantee. "
" All went very well, thanks to Rajiv ji, Yousuf and Alex. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by JAMES - 16 October 2019
" The car was ideal for the purpose and dealing with the staff and company went very smoothly "
" I was very satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by RHONDA - 15 October 2019
" Always good "
" I've rented through auto several times and it has always been very efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
EDINBURGH, GB - Reviewed by HARRIET - 11 October 2019
" cheapest car at edinburgh airport "
" had to queue for 10 mins at europcar check in "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by PAUL - 10 October 2019
" The whole thing was easy website etc, the price, service recieved was excellent. If I hire again I will use Autoeurope to find the most suitable car to hire. "
" The whole process was easy to do. The service from sixt was very good. As was autoeurope "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by STEPHANIE - 02 October 2019
" The staff were very helpful, professional and polite both at pick up and drop off. Fast speedy service and great value for money. I would definitely recommend them! "
" Staff were very helpful, professional and friendly. Thank you guys! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by SALLY - 01 October 2019
" Everything was very easy. Iga ( I think that was her name) was very helpful as I am disabled. "
" Everything went well with booking online. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by PHILIP - 30 September 2019
" Surprised to receive a refund as I returned the car early. "
" The hire was excellent value compared to the others. The car was great and the turnaround time well within my expectations. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by FIONA - 22 September 2019
" Good "
" Much better than the reviews "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by JOHN - 19 September 2019
" Everything went well Paul was polite and a good help "
" From start to finish everything ok "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ALISTER - 19 September 2019
" As always, booking through auto-Europe is a really quick and easy process. "
" The staff were really helpful and efficient. The car was from a higher class than the one booked which was a bonus. There were, however, issues with the air conditioning which stopped me from giving the maximum score. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
EDINBURGH, GB - Reviewed by BARRY - 19 September 2019
" Very good "
" very good "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
EDINBURGH, GB - Reviewed by GRAYSON - 11 September 2019
" Liam, our agent, was absolutely outstanding and one of the best examples of customer service I have experienced in a long time. He took great care in making sure not only was our rental experience a 10, but also focused on us as individuals and was extremely helpful in advice for the city and other recommendations. It's rare to get someone like that and truly it was an experience we talked about for the majority of our trip! The car was good, but Liam made it great! We were also extremely grateful to find a car rental in the city and didn't have to go all the way to the airport since we came by train. "
" Liam, our agent at Easirent, was absolutely outstanding and one of the best examples of customer service I have experienced in a long time. He took great care in making sure not only was our rental experience a 10, but also focused on us as individuals and was extremely helpful in advice for the city and other recommendations. It's rare to get someone like that and truly it was an experience we talked about for the majority of our trip! The car was good, but Liam made it great! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MICHAEL - 07 September 2019
" Overall a good experience, staff were pleasant & helpful. "
" Reason for only 7 with the drop-off was that the person dealing with us seemed to get called away to check another vehicle, which caused a delay for us. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 9
EDINBURGH, GB - Reviewed by TEJESH - 30 August 2019
" Excellent, thanks for making it so painless. "
" The customer service was outstanding, extremely helpful and accommodating. Very impressive! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by DONNA - 25 August 2019
" Just a brief walk to their office. This was just past the tram which is outside Edinburgh airport. Swift paperwork and swift checking if vehicles and very friendly ladies. I shall use this company next time I am in Edinburgh. "
" Has been my best experience of hiring a car in the UK "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by JOHANNES - 07 August 2019
" Friendly and efficient. Nice car too! "
" We picked up the car in Edinburgh airport. Very friendly and efficient lady. It took some time to find the right person in the parking lot to fill out tho forms (there was some small damage on the car) but the car was great: a pretty black Fiat 500 with glass roof. Returning the car was fast and efficient and I got hte report in my e-mail immediately. Very good experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
EDINBURGH, GB - Reviewed by ANDREW - 05 August 2019
" All in all pretty good "
" Drop off was a bit tricky as it was not clearly sign posted and they were short of staff "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9
EDINBURGH, GB - Reviewed by STEVEN - 16 July 2019
" Easy to check car out, even easier to return. Helpful when I called with a question. "
" Helpful, friendly staff. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MICHAEL - 10 July 2019
" GREAT EXPERIENCE "
" GREAT CUSTOMER SERVICE BY THE EDINBURGH NEW STREET STAFF. COULD NOT BE BETTER. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by SEPEHR - 08 July 2019
" Quick clear online booking. "
" Very reasonable price, GPS navigation at no extra cost, new comfortable vehicle, Shuttle bus regular short journey just two minutes from the airport stand and helpful driver, understanding staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by DOMINIC - 04 July 2019
" Loved it "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by RUSSELL - 04 July 2019
" Great all the way. Highly recommended. I will definitely use Green Motion again. "
" Very efficient and professional staff. Great cars that are good value. Good location in Edinburgh city near the main station. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by JOHN - 25 June 2019
" Good experience no hassles "
" The pickup point was as described, just a short minibus ride from airport No 8 bus stand to NCP park& Ride area. The car supplied was above the spec booked and almost new, 2000 miles so very pleased. No heavy sales pressure for extra insurance just a simple options list. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ALAN - 24 June 2019
" All worked well no stress. "
" Found the company very professional. Explained all I needed to know. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by RAUL - 06 June 2019
" Excellent. "
" Excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by DAN - 05 June 2019
" all was great "
" Everything worked out great. great service etc. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by PRASHANTH - 03 April 2019
" Superb "
" Superb "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by CARLO - 07 March 2019
" All good. "
" All good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MARC - 20 February 2019
" All good "
" Got a fantastic upgrade "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by KELLY - 30 January 2019
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by JILLIAN - 25 January 2019
" Easy to use, efficient, value for money, and easy pick up and drop off process "
" Very good value for money, car was as expected "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
EDINBURGH, GB - Reviewed by LAURA - 24 January 2019
" The car was brilliant and the staff were lovely! Whole process was very easy & straightforward. Thank you. "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by CLINTON - 22 January 2019
" again perfect! "
" perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MAUREEN - 20 January 2019
" Definitely the nest hire company ive ever used. Lovely people and cars. Thank you "
" Excellent service. Very quick and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MARIA - 15 January 2019
" The interaction was free of hassle, easy and cheap "
" Easy and friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by PAUL - 12 January 2019
" Very good. "
" Enterprise at Waverly gave us the biggest Mpv they had thet solved our problem of fitting all our luggages! They even upgraded us to an automatic! The return was fast and they bordered to gave us a call to inform us that all is well! I will definitely use you and them again! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ROBERT - 09 January 2019
" Very easy to use and would recommend to others. "
" The vehicle was running when I picked it up. However, when I started the car the first time myself, dashboard lights suggested the vehicle needed an oil change. This happened every time I started the car during my two-week hire, which was a little annoying. Also, one of the parking sensors was broken and a yellow warning light was on all the time when driving. The car itself drove and handled very well, it's a pity about the small niggling details. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by JON - 09 January 2019
" Good overall booking experience and competitive prices. "
" The marks above reflect a particular issue. On returning the vehicle the side wall of one of the tyres was found to be damaged. The Alamo staff member asserted that I had caused this. I had not. Such was the type of damage, consistent with having driven into a pit hole,that it would have been impossible for me not to have realised it at the time. My contention is that this was missed on the initial vehicle inspection. From memory whilst we checked the body work we did not check the tyres. Moreover the inspection took place in very dark conditions. There is now a suggestion that I will have to pay for a replacement tyre - which is disappointing. "
Overall Value: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 5
EDINBURGH, GB - Reviewed by STEPHEN - 08 January 2019
" See above. "
" It was good. I wish there could have been more automatic transmission options. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by GABRIEL - 08 January 2019
" Very good car and service. I recommend. "
" It was a pleasure to rent a car with enterprise. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
EDINBURGH, GB - Reviewed by MONICA - 07 January 2019
" Great and fast service . Really happy "
" Easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by WILLIAM - 05 January 2019
" All good "
" One of the best experience.. every thing went smoothly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by JOHN - 30 December 2018
" 100% "
" Smooth, efficient,excellent car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by JEFFREY - 29 December 2018
" EXCELLENT SERVICE "
" EXCELLENT SERVICE "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by CHARLES - 26 December 2018
" All good "
" All good. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by IAN - 24 December 2018
" Web site easy to use and offering very competitively priced deals "
" All very smooth and friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ANDREW - 23 December 2018
" Very simple to use with a good range and good prices "
" Overall very helpful and went above expectations regarding the quality of the vehicle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ALAN - 14 December 2018
" Great service "
" Very pleasant and helpful staff. Nice car quick pick up and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by LACHLAN - 13 December 2018
" Easy process. "
" They were the best company we have dealt with so far. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ALEXANDER - 06 December 2018
" Very satisfied "
" Totally hassle free. Very happy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by FRANCESCO - 29 November 2018
" Efficient "
" Staff good but cars a long way from desk and desk a long way from arrivals. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by JENNIFER - 28 November 2018
" All very quick and easy "
" Great car, great price and great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by AMANDA - 17 November 2018
" good service, but voucher did not say that proof of address was needed for car hire "
" very good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by FRANCESCO - 16 November 2018
" Good price, good service, had no problems with the rental "
" Good price, good service, had no problems with the rental "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by GARY - 14 November 2018
" No problems "
" Quick and easy "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by JAMES - 08 November 2018
" Competitively priced. Good service. And made easier by having the prepaid Auto Europe voucher. "
" Very easy collection and return for a weekend visit. Polite, engaging and professional staff at Alamo at Edinburgh Airport. Car clean and in good condition. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MARK - 07 November 2018
" Very easy to use. I have used them a lot in the past with no problems. "
" Quick and easy check in. I was the only customer there. I was given an upgrade. A brand new Kia Sportage!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by NIZAM - 07 November 2018
" Everything went smoothly, price was excellent, service was cheerful and helpful "
" Convenient location at Waverley Station, helpful and friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by RAKESH - 07 November 2018
" Excellent service "
" Amazing service by the counter staff when collecting the vehicle "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ESTIE - 06 November 2018
" The distance from the Airport makes it harder to use Easirent "
" Wayne (1292377) went out of his way to assist and accommodate us. very friendly and helpful. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 7
EDINBURGH, GB - Reviewed by GEORGE - 01 November 2018
" AS ABOVE. "
" EXCELLENT SERVICE. SPEEDY ATTENTION AT BOOKING COUNTER. AND CAR IN GOOD CONDITION. SAME AGAIN ON RETURNING THE VEHICLE WITH QUICK HANDOVER "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by AIDA - 01 November 2018
" Excellent "
" Good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ALAN - 31 October 2018
" as a many time user of Auto europe, I recommend them. "
" No problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
EDINBURGH, GB - Reviewed by JOHN - 31 October 2018
" all round good value. price excellent. "
" staff were very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by TREVOR - 29 October 2018
" See my scores "
" See my scores! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by KAREN - 29 October 2018
" Really good prices and excellent service. I can heartily recommend them "
" Excellent Service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by BRUCE - 26 October 2018
" No issues, excellent service. "
" Fast and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by PIERS - 25 October 2018
" I can't see how you could have done better than you did. Nice, helpful people at Edinburgh. "
" Perfect service at pick up and return - no problems. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by JAMES - 19 October 2018
" Very helpful and courteous staff. "
" On airport pick up and drop off making the process very simple. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by GABRIELLE - 19 October 2018
" It all went well. "
" The car was great and drop off quick. Only the pick up took a while as they were many people. The ticket machine made the waiting more relaxed as you can sit and wait for your number to be called. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by STEVE - 14 October 2018
" Great "
" Painless and free upgrade "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
EDINBURGH, GB - Reviewed by JOHN - 14 October 2018
" Very good service "
" Very good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MANDY - 12 October 2018
" Reasonable price, efficient service and responses to follow up enquiry. Good reliable vehicle - adequately met our needs "
" Very friendly professional service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
EDINBURGH, GB - Reviewed by GRAEME - 07 October 2018
" Perhaps I was unlucky on this occasion in regards to the wait. "
" I had a very long wait at the counter as there was only one member of staff and he had to go valet the car as well before he could process my rental "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MICHAEL - 20 September 2018
" Excellent service "
" I have dealt with green motion at Edin airport for a while and have hired 6 cars this year no problem I have found there service v good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MICHAEL - 17 September 2018
" All Ok "
" they are the best at Edinburgh airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by INDRAJIT - 12 September 2018
" Very good experience. A pleasant surprise was the free upgrade offered. "
" Excellent, nothing to say really! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by PAMELA - 05 September 2018
" Would highly recommend. "
" Efficient. Friendly. Quick. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ALEXIS - 05 September 2018
" Good experience. Deposit was unblocked 3 days after return of the car. "
" Friendly staff and clean car. It is a 5 min shuttle-ride away from the airport. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by CHRISTOS - 03 September 2018
" Easy way to gauge options, insurance available. "
" Overall good value for money. Car in good condition, staff helpful. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by JAROSLAW - 27 August 2018
" Nice and smooth transaction. Great price regarding the peak of season. Good job! "
" High standard service. Staff very friendly and professional. Many thanks! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by DONALD - 26 August 2018
" Speedy service. Late hours were very convenient. "
" Staff was very friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by STEVEN - 24 August 2018
" Excellent service that relieves a little stress when it's not necessary. "
" Very impressed with service and the staff from collection to drop off. Also very pleased with the car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by HEINZ - 11 August 2018
" Everything worked out perfectly "
" Everything worked out perfectly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by SIMON - 07 August 2018
" Simple to use, decent price, everything worked smoothly. "
" Couldn't have been happier with the whole experience. Collecting the car was very quick and simple, and I was very pleased to discover we had been upgraded to a brand new 4x4 (we were the very first customers to use it). The car was in excellent condition and the counter staff very helpful and efficient. Returning the car was also very simple, and even though the office was very busy, took only about 5 minutes. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MAREK - 28 July 2018
" good value for money "
" very nice service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by GRAHAM - 15 July 2018
" As above - efficient and professional. "
" Efficient and all queries answered with confidence. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by SAMYADEV - 12 July 2018
" Glad that we worked with Auto europe "
" Good experience and much cheaper than Hertz. Had use of GPS and did not even know. Thanks "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by SIMON - 12 July 2018
" Fast efficient service. Larger car than expected. Very satisfied "
" Very good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by WILLIAM - 05 July 2018
" Very easy site to use and green motion is a great company "
" Lovely clean car and an easy check in process "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MARCO - 17 June 2018
" Good car, very new. "
" Nice people at reception. Good car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ROBERT - 14 June 2018
" Excellent Service and Price , The price was well below everybody elses for a similar car. "
" Excellent service no issues, very helpful guy on the desk "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ROSEMARY - 13 June 2018
" Excellent customer service "
" They had a computer issue so that slowed down collection. But the young man Daniel was very efficient, polite and helpful. Outstanding customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by RONALD - 11 June 2018
" A trouble free experience. Excellant company. "
" Freindly and effecient staff. Upgraded car A++. Will definately use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by JAMES - 08 June 2018
" Helpful, friendly and efficient! "
" Transaction conducted efficiently by helpful and friendly staff, who were a pleasure to deal with! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by DANIEL - 22 May 2018
" Nice car, competitive rates, incredibly quick pick-up and drop-off. "
" Easy to get to location...friendly and helpful staff, especially when I got a flat on the way back to the place we we're staying and then had to return to the rental office. They gave me all the info needed to get the tire replaced and save the day's planned adventures. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ALISON - 17 May 2018
" staff very helpful friendly and will definetly use them again "
" very happy also had an upgrade was lovely "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by BRIAN - 11 May 2018
" It seemed to to well rounded managed company with the customer at the focus. "
" Nothing seemed to be a problema good flow . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by DAVID - 10 May 2018
" Good company "
" No problems here - all good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by PATRICIA - 24 June 2015
" Nice car good staff "
" nice car good staff "
EDINBURGH, GB - Reviewed by FEDERICO - 18 June 2015
" really nice costumers service! Organised, clear and quick. "
EDINBURGH, GB - Reviewed by MICHAEL - 24 May 2015
" Auto Europe are OK. This is the second hiring via Hertz at Edinburgh with you this month. Once again the service from Hertz was very slow. The desk staff spend ages trying to sell upgrades, insurance etc and show no sense of urgency if there is a queue. Then you have to go through a second process before leaving the car park. Alamo, Enterprise & Inter Rent are much better. I've used them all. I suggest you discontinue using Hertz - it does your reputation no good. "
" See above. They are hopeless. "
EDINBURGH, GB - Reviewed by NIGEL - 21 May 2015
" Easy to book, best value. "
" Excellent customer service and good quality cars. "
EDINBURGH, GB - Reviewed by RALPH - 21 May 2015
" Excellent "
" Efficient, friendly and honest. "
EDINBURGH, GB - Reviewed by ALISTAIR - 09 May 2015
" Good, clear website. Easy to use. "
" Excellent service "
EDINBURGH, GB - Reviewed by MICHAEL - 08 May 2015
" Very happy. Everything went well "
" Only one agent on the desk at 6pm. Not enough for a busy airport. Had to wait nearly 15 minutes before I was dealt with. Otherwise great service with actual vehicle collection and return. "
EDINBURGH, GB - Reviewed by DAVID - 27 April 2015
" More emphasis on identity documents required, passport plus licence "
" Tell us it is Enterprise that runs Alamo at Edinburgh airport "
EDINBURGH, GB - Reviewed by VICKY - 15 April 2015
" Booking process is easy and clear. Although email didn't come through, no problem logging in to print confirmation. "
" Staff are polite and welcoming. Extras are advised clearly and not being pushy to take on unnessary insurance cover. Car is new and clean. Service is quick, no need to wait. Excellent! "
EDINBURGH, GB - Reviewed by AMARJEET - 05 April 2015
" Staff was very help full and friendly, car was good also. "
" Recommends to any one. "
EDINBURGH, GB - Reviewed by NIGEL - 01 April 2015
" Easy to book, good price. Like the presentation of different hire companies and car types in straightforward format. "
" Excellent customer service on pick up and return. "
EDINBURGH, GB - Reviewed by PATRICIA - 27 March 2015
" straight forward booking process "
" its an offshoot of Europe car and its a good service "
EDINBURGH, GB - Reviewed by NICHOLAS - 17 March 2015
" Booking was simple enought "
" INTERRENT not open. Had to go through Europacar. hour wait to be seen. Could not find my details, did not know how to process my booking. Got passed onto someone else who did it on paper. Got a phone call the next day asking what car I had taken out because they lost the paper work, "
EDINBURGH, GB - Reviewed by ELIDIR - 29 January 2015
" All worked well your end and cost reasonable. Not impressed with hire company though "
" Car ok and people pleasant. But fuel policy - "like for like" makes it impossible not to pay too much. They also pushed hard for insurance excess cover which was more expensive than car hire and said (wrongly) that this was not covered in price paid to Auto Europe. Location not great either - on periphery of airport "
EDINBURGH, GB - Reviewed by LESLEY - 27 January 2015
" Very quick and friendly service. Car was ideal for my needs. "
" Very straightforward user friendly site "
EDINBURGH, GB - Reviewed by SIMON - 23 January 2015
" I have used Auto Europe many times, mainly in Belfast & Edinburgh and the service has always been very good.. "
" Upgraded by Enterprise at no extra cost. However the Seat Alhambra I was upgraded to was not the best drive (very heavy). Astra or similar would have been just fine. My previous hire had been a Renault Captur which was excellent. "
EDINBURGH, GB - Reviewed by MICHAEL - 18 December 2014
" Very good service, however it would be good to pay a little more on the day rate to cover the excess as the charge from the insurance company is excessive and works out to be more than the rental of the car. An opportunity for Auto Europe, if it continues i will have to look for an alternative. "
" Service was very good from the staff renting the car "
EDINBURGH, GB - Reviewed by NEIL ROSS - 28 November 2014
" Easy to use online booking service and very competitive rates. Fast efficient and friendly staff at Edinburgh airport pick-up desk "
" See above "
EDINBURGH, GB - Reviewed by GORDON - 21 November 2014
" Hi. I was actually going to contact you to let you know how impressed I was with your service. Ease of booking, price, the car and your staff are all exceptional and I would have no hesitation in recommending you. Well done...its nice to deal with such a professional company who clearly value their customers. Thanks. Gordon "
" As above...brilliant. "
EDINBURGH, GB - Reviewed by CLIVE - 06 November 2014
" -Efficient as always -Please put a facility for remembering my credit card -Can you have a previous bookings option to save putting it all in again (Country/city/airport etc)? -I have found an annual insurance cover policy which is much cheaper, I am assuming that you can't offer this as it would cut out profits for the car companies, but it has saved me lots "
" -price is ace -I hate the way they go through the options on insurance, fuel etc. Can't the system say I've rented from them before and save this -It is confusing as to what desk you speak to ref Interrent as they are same desk as another service and sometimes they ask you to go to the next chap, and sometimes help you themselves -the care wasn't very clean, the first time this has happened. The windscreen inside had marks from satnavs in various places and floormats were dirty "
EDINBURGH, GB - Reviewed by ALISON - 24 October 2014
" Excellent "
" Great "
EDINBURGH, GB - Reviewed by THOMAS - 04 September 2014
" very pleased with the service "
" excellent service "
EDINBURGH, GB - Reviewed by DAVID - 05 August 2014
" Everything was fine. No problems. "
" No problems. Staff were helpful and friendly. "
EDINBURGH, GB - Reviewed by MILJENKO - 30 July 2014
" we had some troubles in finding some details on web (like Pick up and Drop of) "
" Long waiting on Pick up. Was surprised while we got even better car than promised "
EDINBURGH, GB - Reviewed by HUGH - 28 May 2014
" Trouble free , polite and friendly service at both check in and out . I would definitely recommend . "
" as above "
EDINBURGH, GB - Reviewed by JOANNE - 16 May 2014
" I would like a bill at the end of the rental that has everything on it and makes it easier to present to my employer... "
" A very good experience, polite and happy staff and a very good service overall. "
EDINBURGH, GB - Reviewed by SIMON - 06 May 2014
" Like the site. Let's you choose your supplier which is a huge advantage. Easy and quick to use. Reliable and suppliers seem happy you've booked through Auto Europe. To have the option to pay a premium for VIP pickup would be useful for known busy times. "
" Office not open at drop off. They phoned me later in day to say there was a nail in a tyre. They subsequently dropped it but they would have charged me if I hadn't been robust. "
EDINBURGH, GB - Reviewed by TIM - 23 April 2014
" In general, you were great but, somehow, you managed to duplicate my booking so that I was charged twice. All sorted out now - and quite efficiently. Oh, and you answer your phones rather promptly, too, which is immeasurably refreshing. "
" No complaints here either. Good and spacious car (though somewhat underpowered); efficient and fuss-free service. "
EDINBURGH, GB - Reviewed by LOUISE - 20 January 2014
" I was very happy with the car & service received. Staff were very friendly. I will use again & I am happy to recommend Auto Europe. "
EDINBURGH, GB - Reviewed by PAULINE - 06 January 2014
" Bringing the car back empty was your downfall to me, yes I rented the car for 8 days however impossible to get through a full tank, this is unfair and puts more money back to the company, and less money in my pocket which is hard to earn these days. "
" The first gentleman I dealt with could do with putting a smile on his face. "
EDINBURGH, GB - Reviewed by GEORGE - 26 December 2013
" Good site with simple booking process. Hire was straightforward and a smooth process throughout. Worth booking through the site to get the bonus of a free additional driver rather than paying separately if booking through the Enterprise site. "
" Friendly and helpful service. Entire booking and return process was conducted swiftly and efficiently whilst, probably most importantly, the car provided was perfect and a pleasure to drive. "
EDINBURGH, GB - Reviewed by SCOTT - 18 November 2013
" Great site, makes booking really straightforward. "
" Would recommend Enterprise very highly. Great customer service. "
EDINBURGH, GB - Reviewed by FRANK - 30 October 2013
" I've still got the car. I was so satisfied I phoned Stacey and extended the rental. "
" Great I'm a big fan now. "
EDINBURGH, GB - Reviewed by BARRIE - 11 August 2013
" I have been using your services for several years and I only book through you as you give me good value. "
" This has been the best hire company yet. The car was upgraded and the personnel very helpful and friendly. They took the trouble to introduce themselves and used first name terms. I shall be writing to them separately to thank them for their good service. "
EDINBURGH, GB - Reviewed by JENNIFER - 30 July 2013
" The car was brilliant. The GPS which we paid extra for was good and up to date except when it came to speed limits which was annoying. The pick up point was difficult to find, as Edinburgh airport was not included on our paperwork (many other airports were) and drop off was very casual - nothing to sign, no checks made and no confirmation of the payment/deposit cancellation. However, on the whole a positive experience. "
" The car was brilliant. The GPS which we paid extra for was good and up to date except when it came to speed limits which was annoying. The pick up point was difficult to find, as Edinburgh airport was not included on our paperwork (many other airports were) and drop off was very casual - nothing to sign, no checks made and no confirmation of the payment/deposit cancellation. However, on the whole a positive experience. "
EDINBURGH, GB - Reviewed by PETER - 30 July 2013
" No problems experienced "
EDINBURGH, GB - Reviewed by ROBERT - 17 June 2013
" Excellent pick up and return service "
" Excellent. Staff exceptional. "
EDINBURGH, GB - Reviewed by DAVID - 11 June 2013
" auto europe were very good . "
" car broke down at poole 400 miles away . i was told i couldnt get another one and just use the one i had,it then broke down on my way home ,i limped it home the last 80 miles . all they said was sorry and they will get the car looked at before it went out again "
EDINBURGH, GB - Reviewed by ROBERT - 09 June 2013
" Great service and If you need a human to talk to they have very friendly & helpful staff! "
EDINBURGH, GB - Reviewed by PATRICIA - 07 June 2013
" I suggest all cars carry a handbook.The car I hired did not have one .For safety reasons I consider it essential and only common sense to provide one .It would help to ensure that the driver was aware of all the controls and any extra advice ,that may be helpful whilst travelling in an unfamiliar vehicle I was departing from the Edinburgh carpark in the dark at 10.30 pm. .I was therefore a little apprehensive; without the ability to familiarise myself with the controls with the aid of the manual . I consider the lack of this essential book contributed to a rather less than enjoyable drive through fairly rural countryside into Fife . I would ,therefore reccomend that this be considered seriously. "
" I repeat my previous point ,that all hire cars be provided with a handbook . It seems an obvious requirement ,for the safety of the driver and the safe use of the car . MY journey began at 10.30 pm in the dark in Edinburgh car park . A hand book would have been most useful and reassuring that the vehicle was being correctly used and managed . I wish to have a response to these comments from the management please . Thank you Incidetally the car and service was excellent ,no faults on that front . "
EDINBURGH, GB - Reviewed by RALPH - 04 June 2013
" From start to finish the service was great. "
" The staff were very professional, helpful and friendly. Just what you need for customer facing staff. "
EDINBURGH, GB - Reviewed by STUART - 03 June 2013
" Hi guys, Used you many times (and have another booking coming up in July) As before, no problems and saved me money! Happy customer. "
" Car was new and clean. Big queue and very slow moving to pick up the car. The staff seem to have a VERY complicated booking proceedure that takes for ever, much longer than any other hire I have done. Drop off was easy. "
EDINBURGH, GB - Reviewed by STEPHEN - 28 May 2013
" The whole online process was fast, simple and efficient, so no reason not to recommend the company. Thank you. "
" We were allocated a Renault Clio, which exceeded our expectations in every way. It was presented in gleaming `condition`, was wonderful in fuel economy, and surprised us with navigation and phone hands free. We had a rapid handover at both beginning and end, so no reason to complain at all. In all then this was a good experience and one that we would recommend to others. Thank you. "
EDINBURGH, GB - Reviewed by JOHN - 25 April 2013
" Very good, professional and quick "
" Very good "
EDINBURGH, GB - Reviewed by AMANDA - 05 April 2013
" very good service, no problems, best value for money rental "
" lovely guy on the desk upgraded me to a Golf! "
EDINBURGH, GB - Reviewed by ANTHONY - 08 March 2013
" Simple booking process, very easy to amend booking once made "
" Friendly helpful staff Well presented vehicles "
EDINBURGH, GB - Reviewed by ERNIE - 04 February 2013
" The expected high level of service was delivered. Value equation good. "
" My flight was delayed. They had flight details but did not have a suitable car to give me on my arrival. After much delay I had to accept a people carrier to give me any chance of making my appointments. Unsuitable and cost 100% more on fuel. Not impressed. Not suitable for my needs but no other options offered other than further delay. "
EDINBURGH, GB - Reviewed by CHRISTINE - 13 January 2013
" Auto Europe website was very user friendly and gave me a wide range of options available regarding my car hire. "
" The young man dealing with my booking could not have been more helpful. He explained everything in a very easy to understand manner and when I asked about changing from the manual car I had ordered to an automatic nothing was too much bother. He was friendly and cooperative and I would certainly use Hertz again if this young man was an example of their staff training. The car itself was fantastic - spotless and clean and a pleasure to drive. The young man I returned the car to was also very helpful and friendly. In fact the whole process was very slick and professional. Well done Hertz!! "
EDINBURGH, GB - Reviewed by CHRISTOPHER - 06 January 2013
" Excellent rates, easy booking system. "
" Efficient and easy. "
EDINBURGH, GB - Reviewed by ISAAC - 18 December 2012
" Very friendly staff, professional, they upgraded me also. Highly recommendable! "
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