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FRANKFURT CAR HIRE REVIEWS
Car hire reviews in Frankfurt
Located on the River Main (hence its full name - Frankfurt am Main), Germany's fifth-largest city is also one of the country's most culturally appealing places to visit. With its impressive American-style cityscape of ultra-modern buildings and tall skyscrapers, it is attracting a growing number of tourists and business travellers from all over the world, who are drawn to the city's many first-rate attractions. Downtown Frankfurt's most popular public square is the pedestrianised Römerberg, which is lined with rows of lovely medieval buildings centred around a famous old fountain. Points of interest here include the 14th-century Gothic Church of St Leonhard and the wonderful Historical Museum (Historisches Museum Frankfurt) founded in 1878. Located on the north and south banks of the River Main, Frankfurt's vibrant museum district (known as the Museumsufer) comprises more than a dozen excellent museums covering the themes of science, history and art, chief among them the Städel Museum featuring several priceless paintings by Rembrandt, Vermeer, Monet and Picasso, amongst many others. Don't miss the amazing Museum of World Cultures (Museum der Weltkulturen), which houses one of the world's best ethnological collections. The long list of other must-see attractions in Frankfurt include the Palm Garden (the largest botanical garden in Germany) and Frankfurt's striking red sandstone cathedral built in the Gothic style in the 13th century.
Auto Europe aims to help you get the very best from your car hire in Frankfurt by offering the most appropriate vehicle for your trip at the cheapest possible price. Operating since 1954, we are a leading company in the car hire industry, currently operating at over 24,000 locations in more than 180 different travel destinations. We offer you the flexibility of being able to collect your vehicle at convenient pick-up points all over town, including the city's two airports - Frankfurt Main and Frankfurt Hahn. We also strive to provide our customers with the lowest rates on the market, coupled with the most outstanding customer service. Our partnerships with both international and local suppliers ensure the ability to provide an extensive choice of vehicles, ranging from small, economical cars ideal for city sightseeing to the most luxurious models available, which are perfect for road-trips to other parts of Germany. Check out what others thought of their recent Auto Europe rental in the city by reading the comments they left in our Frankfurt car hire reviews section below.
AUTO EUROPE FRANKFURT, GERMANY Car Rental Reviews
Average Rating for Auto Europe Frankfurt:
FRANKFURT, DE - Reviewed by NICK - 07 March 2020
" excellent service alround "
" excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by EBERHARD - 07 February 2020
" Have been using AE for years. "
" Perfect. Good vehicle. Fast check-in and check-out. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by KAMARUDIN - 09 December 2019
" Good "
" Good..and frendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by NICHOLAS - 02 December 2019
" Overall the experience was better than expected. "
" All the staff were very friendly and the car was great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by STUART - 20 November 2019
" Incredible value, almost beyond belief how cheap the hire was and I recieved a vehicle upgrade as a further bonus. The security of having the car provided by a well recognised international brand was further reassurance. "
" Selected car was upgraded by Hertz to an extremely enjoyable, far sportier alternative. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
FRANKFURT, DE - Reviewed by EDWARD - 10 October 2019
" All very good "
" Everything very good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by DAVID - 08 October 2019
" Easy pick up from the airport and car performed as expected "
" All went smoothly "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
FRANKFURT, DE - Reviewed by DAVID - 07 October 2019
" Very easy to use website "
" Overall experience was very good. Counter staff person at pick up very proffessional. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
FRANKFURT, DE - Reviewed by RICH - 27 September 2019
" Best insurance inclusive deals on the market "
" Great staff and competitive prices "
Overall Value: 9 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 9
FRANKFURT, DE - Reviewed by INGMAR - 25 September 2019
" Used Auto Europe several times and was always satisfied. "
" Very clean car and in excellent condition. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by HANS - 31 August 2019
" Good service at collection and drop off. Stress free! "
" Very satisfied with service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by SEYED EBRAHIM - 28 August 2019
" There was no problems. Pleasant experience. "
" Pleasant experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by DAGMAR - 20 August 2019
" Very friendly staff and good value for money "
" trusted partner, almost brand new car, no waiting time, easy to return "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by PHILIP - 13 August 2019
" Seamless. "
" Excellent service from beginning to end. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by TIBOR - 09 August 2019
" The car was excellent, same as the service, and the staff too. 10+ "
" Everything was very good and efficient. It went over my expectation. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by NICHOLAS - 05 August 2019
" Nothing negative to add "
" Thrifty / Hertz service at Frankfurt Airport is always really slick, especially drop-off. Unlike in Italy, they always even manage to refill the windscreen washer bottle to! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by JASON - 29 July 2019
" great car. good service "
" excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by MARK - 17 July 2019
" Brilliant price for 2 weeks car hire "
" Great overall experience. No issues at all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by SIMON - 10 July 2019
" Would have been a 10 but flight delayed and issues getting through to you re this. Sorted at third attempt, staff great "
" Excellent experience from start to finish "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by MICHAEL - 10 July 2019
" I have positive positive feedback from my recent rental experience at Frankfurt Airport. "
" The customer service I received from representative Reinhard Kolsch was brilliant and the process was faultless. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by RAED - 05 July 2019
" Easy and simple with valuable price "
" This was my first time and was really great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by OZGUR - 01 July 2019
" Great service Fast Friendly Superb car all good "
" I have had a very good experience Very knowledgable and friendly counter staff, including manager Top service! HOpe to always receive the same! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by JAMES - 06 June 2019
" Very good "
" Excellent service nice people to deal with "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by CHRISTOPHER - 06 May 2019
" Very trouble free experience "
" Smooth pick up and drop off. No problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by EVA - 22 April 2019
" Reassuring staff on drop off friendly and welcoming "
" No queue on arrival, courteous staff offered me water. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by MICHAEL - 01 March 2019
" Exorbitant charge for child booster seat. They (Alamo / Enterprise) didn't have a car ready despite it being booked and reserved several months ahead of the pickup time. The car wasn't full of fuel as stated on their rental forms. "
" Child booster seat rental was very expensive - more expensive than buying a new one. However, when picking up the car and needing a booster seat for the safety of a child there is no other option but to pay the exorbitant cost. This leaves a feeling of being ripped off. The rest of the rental was good but the charge for the booster seat makes me want to use a different company in the future. "
Overall Value: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by ELISA - 12 February 2019
" Because my friend was to other countries besides Germany. The staff made it simple to go over borders. And the unlimited miles made it a worry free trip. Thank you, Buchbiner! "
" When I arrived to pick up a car, Buchbinder was very helpful. I always want to know about the drop off process before I leave the airport, and way back through the airport. The counter staff was so helpful! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by SABINE - 09 January 2019
" I can recommend this company. "
" All was easy and staff was very friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by DAVID - 31 December 2018
" Easy process, used many times. "
" Very pleasant, very efficient, very happy. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by OSBORNE PHILIP - 06 December 2018
" All good "
" All good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
FRANKFURT, DE - Reviewed by PETER TIBOR - 29 September 2018
" Had a nice upgrade to my choice since they had no other car at that point so very pleased! At the drop off the inspection was very professional in manner. Very sayisfied as always! "
" Always a good experence in any country!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by RENEE - 22 September 2018
" Efficient and friendly staff, great car !! "
" Efficient and friendly staff, great car !! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by RAYMOND - 04 September 2018
" It is just great to come off a flight and have a seamless, friendly service. "
" Hassle free service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by ARTHUR - 02 September 2018
" Easy!! "
" No issues whatsoever. Check in and out was easy. Customer Service was excellent and friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by BJARTE - 29 August 2018
" Nice and helpful staff, car as expected. "
" A bit of a wait at the Sixt counter at Frankfurt, but very pleasant and helpful staff. The car was great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by MRS SARAH JANE - 19 August 2018
" Excellent service and friendly staff "
" Very good service and thankyou for the upgrade. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by RICHARD - 17 August 2018
" Very good "
" Staff very efficient car lovely "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by DAVID - 30 July 2018
" delightful staff at the counter, did not hassle me to take any add ons, car was new "
" very quick counter service, upgraded for free from vw golf to Mercedes c220, low excess deposit. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by WERNER - 29 July 2018
" All fine "
" Very good "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by SOHAN - 18 July 2018
" Very pleased "
" Efficient service - no hassles "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by NICHOLAS - 25 June 2018
" Probably the easiest car hire experience ever, (Rome Fiumicino airport please take note)! "
" Great service. Was seen to at the FRA T1 Hertz desk almost immediately and everything was easy. A1 from me. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by LAURENCE - 16 June 2018
" Very rapid and smooth check in.Even swifter return service "
" Very quick collection and return.Excellent and courteous service from lady receptionist. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by GOTTFRIED - 12 June 2015
" A bumper scratch could not be seen till I left the underground carpark. I left the car to inform the hire company in the terminal. Afterwards I had to pay to leave the car park! Silly money but I lost almost an hour! "
" If rental companies state the car is blemish free it should be, it is no good saying:"Make sure it is...". "
FRANKFURT, DE - Reviewed by AYOBAMI - 21 May 2015
" Very satisfied with the car that was provided on arrival at Frankfurt Hahn. The return of the car was so smooth and all seems okay. "
" Very satisfied with the car that was provided on arrival at Frankfurt Hahn. The return of the car was so smooth and all seems okay. "
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