Located on the River Main (hence its full name - Frankfurt am Main), Germany's fifth-largest city is also one of the country's most culturally appealing places to visit. With its impressive American-style cityscape of ultra-modern buildings and tall skyscrapers, it is attracting a growing number of tourists and business travellers from all over the world, who are drawn to the city's many first-rate attractions. Downtown Frankfurt's most popular public square is the pedestrianised Römerberg, which is lined with rows of lovely medieval buildings centred around a famous old fountain. Points of interest here include the 14th-century Gothic Church of St Leonhard and the wonderful Historical Museum (Historisches Museum Frankfurt) founded in 1878. Located on the north and south banks of the River Main, Frankfurt's vibrant museum district (known as the Museumsufer) comprises more than a dozen excellent museums covering the themes of science, history and art, chief among them the Städel Museum featuring several priceless paintings by Rembrandt, Vermeer, Monet and Picasso, amongst many others. Don't miss the amazing Museum of World Cultures (Museum der Weltkulturen), which houses one of the world's best ethnological collections. The long list of other must-see attractions in Frankfurt include the Palm Garden (the largest botanical garden in Germany) and Frankfurt's striking red sandstone cathedral built in the Gothic style in the 13th century.
Auto Europe aims to help you get the very best from your car hire in Frankfurt by offering the most appropriate vehicle for your trip at the cheapest possible price. Operating since 1954, we are a leading company in the car hire industry, currently operating at over 24,000 locations in more than 180 different travel destinations. We offer you the flexibility of being able to collect your vehicle at convenient pick-up points all over town, including the city's two airports - Frankfurt Main and Frankfurt Hahn, as well as Frankfurt Train Station. We also strive to provide our customers with the lowest rates on the market, coupled with the most outstanding customer service. Our partnerships with both international and local suppliers ensure the ability to provide an extensive choice of vehicles, ranging from small, economical cars ideal for city sightseeing to the most luxurious models available, which are perfect for road-trips to other parts of Germany. Check out what others thought of their recent Auto Europe rental in the city by reading the comments they left in our Frankfurt car hire reviews section below.
" Very pleased with the experience! "
" Car condition (very clean and new vehicle) and easy pick up (no queues) and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy and straight forward booking process "
" There person on the service desk was very helpful and explained things clearly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All very efficient "
" The car was fine but with some 75,000km on the clock was not new. I was given an estate, which was bigger than I had booked. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" A very fast, well organized pickup and drop-off. Car was in excellent condition and a good specification, well above base model. "
" Very friendly and rapid at both pickup and drop-off. Thanks! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Always great service and better price compared to others. "
" Great Service and good car... Smooth traction "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" At the Airport all went very well. "
" After I'd spoken to them 2 days before about flight and time changed everything was ready and extremely well organised "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" great, helpful website, many thanks! "
" I don't think it was clear that drop-off could only be at Terminal 1 (before I had often dropped off at Terminal 2), so that I ended up driving an extra round through the airport area "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" excellent service alround "
" excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Have been using AE for years. "
" Perfect. Good vehicle. Fast check-in and check-out. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good "
" Good..and frendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall the experience was better than expected. "
" All the staff were very friendly and the car was great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Incredible value, almost beyond belief how cheap the hire was and I recieved a vehicle upgrade as a further bonus. The security of having the car provided by a well recognised international brand was further reassurance. "
" Selected car was upgraded by Hertz to an extremely enjoyable, far sportier alternative. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Auto Europe is my go to site when booking rentals in Europe with very competitive prices, never had any issues "
" Superb, friendly staff, great selection of vehicles and an excellent in terminal location "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All very good "
" Everything very good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy pick up from the airport and car performed as expected "
" All went smoothly "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" Very easy to use website "
" Overall experience was very good. Counter staff person at pick up very proffessional. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Best insurance inclusive deals on the market "
" Great staff and competitive prices "
Overall Value: 9 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Used Auto Europe several times and was always satisfied. "
" Very clean car and in excellent condition. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good "
" It was very competitive "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good service at collection and drop off. Stress free! "
" Very satisfied with service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" vERY CLEAN CAR AND NEARLY NEW "
" Easy To pICK UP AND DROP OFF VERY HELPFULL "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" There was no problems. Pleasant experience. "
" Pleasant experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The lady at the counter was amazingly lovely and kind. She was very professional and dedicated to excellent service. Excellent car. "
" The lady at the counter was amazingly lovely and kind. She was very professional and dedicated to excellent service. Excellent car. "
Overall Value: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very friendly staff and good value for money "
" trusted partner, almost brand new car, no waiting time, easy to return "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Quick and efficient. "
" Very quick and great experience. Very few rental companies provide such service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Seamless. "
" Excellent service from beginning to end. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" A good price for the rent. Definitely one of my "to-go" search engines for car rentals. "
" Relatively long wait at the counter, and line only picked up after us. Attending person was occupied with incoming calls and other requests. Other than that, a good experience with AVIS. Upscaled car, brand new. "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The car was excellent, same as the service, and the staff too. 10+ "
" Everything was very good and efficient. It went over my expectation. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Nothing negative to add "
" Thrifty / Hertz service at Frankfurt Airport is always really slick, especially drop-off. Unlike in Italy, they always even manage to refill the windscreen washer bottle to! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" great car. good service "
" excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Quick and easy pick up and drop off, excellent service provided with no problems. I would definitely use Buchbinder again. "
" Quick and easy pick up and drop off, excellent service provided with no problems. I would definitely use Buchbinder again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Brilliant price for 2 weeks car hire "
" Great overall experience. No issues at all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Would have been a 10 but flight delayed and issues getting through to you re this. Sorted at third attempt, staff great "
" Excellent experience from start to finish "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I have positive positive feedback from my recent rental experience at Frankfurt Airport. "
" The customer service I received from representative Reinhard Kolsch was brilliant and the process was faultless. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy and simple with valuable price "
" This was my first time and was really great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service Fast Friendly Superb car all good "
" I have had a very good experience Very knowledgable and friendly counter staff, including manager Top service! HOpe to always receive the same! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good "
" Excellent service nice people to deal with "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very trouble free experience "
" Smooth pick up and drop off. No problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Reassuring staff on drop off friendly and welcoming "
" No queue on arrival, courteous staff offered me water. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Exorbitant charge for child booster seat. They (Alamo / Enterprise) didn't have a car ready despite it being booked and reserved several months ahead of the pickup time. The car wasn't full of fuel as stated on their rental forms. "
" Child booster seat rental was very expensive - more expensive than buying a new one. However, when picking up the car and needing a booster seat for the safety of a child there is no other option but to pay the exorbitant cost. This leaves a feeling of being ripped off. The rest of the rental was good but the charge for the booster seat makes me want to use a different company in the future. "
Overall Value: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Because my friend was to other countries besides Germany. The staff made it simple to go over borders. And the unlimited miles made it a worry free trip. Thank you, Buchbiner! "
" When I arrived to pick up a car, Buchbinder was very helpful. I always want to know about the drop off process before I leave the airport, and way back through the airport. The counter staff was so helpful! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I can recommend this company. "
" All was easy and staff was very friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy process, used many times. "
" Very pleasant, very efficient, very happy. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" All good "
" All good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Had a nice upgrade to my choice since they had no other car at that point so very pleased! At the drop off the inspection was very professional in manner. Very sayisfied as always! "
" Always a good experence in any country!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Efficient and friendly staff, great car !! "
" Efficient and friendly staff, great car !! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It is just great to come off a flight and have a seamless, friendly service. "
" Hassle free service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy!! "
" No issues whatsoever. Check in and out was easy. Customer Service was excellent and friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Nice and helpful staff, car as expected. "
" A bit of a wait at the Sixt counter at Frankfurt, but very pleasant and helpful staff. The car was great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service and friendly staff "
" Very good service and thankyou for the upgrade. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good "
" Staff very efficient car lovely "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" delightful staff at the counter, did not hassle me to take any add ons, car was new "
" very quick counter service, upgraded for free from vw golf to Mercedes c220, low excess deposit. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All fine "
" Very good "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very pleased "
" Efficient service - no hassles "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Probably the easiest car hire experience ever, (Rome Fiumicino airport please take note)! "
" Great service. Was seen to at the FRA T1 Hertz desk almost immediately and everything was easy. A1 from me. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very rapid and smooth check in.Even swifter return service "
" Very quick collection and return.Excellent and courteous service from lady receptionist. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" A bumper scratch could not be seen till I left the underground carpark. I left the car to inform the hire company in the terminal. Afterwards I had to pay to leave the car park! Silly money but I lost almost an hour! "
" If rental companies state the car is blemish free it should be, it is no good saying:"Make sure it is...". "
" Very satisfied with the car that was provided on arrival at Frankfurt Hahn. The return of the car was so smooth and all seems okay. "
" Very satisfied with the car that was provided on arrival at Frankfurt Hahn. The return of the car was so smooth and all seems okay. "
" No interaction with Auto Europe so far for this rental. Convenient to have the car company ratings and to be able to compare tariffs. "
" Buchbinder tried to charge me for pretty much invisible damage to the wind screen, it took 10 minutes of fighting to get them to acknowledge that it was pre-existing. After that, they looked for something else and said that there was damage under the car, which was "invisible indeed but that they could feel with their hand". I wrote on the contract that I was disputing it and left (so I am now waiting on the outcome). Buchbinder tried to sell me a full tank refill despite me telling them i would drive less than 2 hours. I declined and did my own refill which cost me just under 10 euros... They were also very insistent on selling me the additional insurance. "
" Good service. Very competitive price. "
" Very nice service. Car (Nissan Note Auto) was not so great - very under-powered. Would have preferred the Golf I thought I was getting. "
" Auto Europe provide a very good service and are always very competitive. "
" I like their cars, they always have fairly new vehicles, well looked after. The only problem is on arrival there is always a long wait at the collection counter, even if there are only two or three people waiting. On arrival at Frankfurt airport early a.m. on 6th September this year I had to wait for the most part of two hours to get my car. There was a huge queue and only one person at the desk. Apparently due to sickness. That was unacceptable as the management should have called somebody in to cover under the circumstances! We had all been up since 4 a.m. that morning. Otherwise they are very good. "
" As helpful as always.I changed my booking twice,over the phone,all done in an instant.Wonderful service,would never dream of booking with anyone else. "
" Extremely helpful. I was very impressed with their service, they even carried my baggage and showed me to my car.Would highly recommend to anyone. "
" Overall, very positive experience. Will certainly use again! "
" Clerk was very professional, courteous, and helpful. A pleasurable encounter! "
" Good website, good choice, good prices. "
" Excellent service at the desk, car in great condition, short distances, very good experience. "
" Very simple process. "
" Helpful staff and very nice clean car. "
" Had to wait for confirmation due to request to drop car off at different destination which took a day. "
" Arriving at Terminal 1, had to go to Terminal 2 which took a bit of time... Got a free upgrade on the car, excellent! returned car to Dussledorf which was on the 6 floor of a carpark with a very tight spiral ramp... not fun! but managed to arrive with no scrapes. "
" Excellent "
" Very happy with everything ! "
" I have used Auto Europe on many occasions over the last couple of years and I'm always pleasantly surprised how much cheaper the car hire is through you than by going directly to the car hire company. This has been the main reason for me recommending you to a number of my colleagues who also travel in Europe. "
" The person at the Thrifty desk was friendly and helpful and also provided me with a free upgrade without any prompting. On returning the car, the Thrifty contact in the parking garage was also friendly and courteous. "
" next time include options on excess and include price of insurance for young driver "
" was a bit of a walk to get to car. better directions required on where to drop car "
" We chose Auto Europe for the Mercedes Vito offered under category "luxury". We understand that it is subject to availability, but what we received was a 9 seater VW Karavelle which is not that "luxury" more like a factory van. But the van was in good mechanical condition but not clean like when we rented the BMW from Avis in 2006. The VW is a reliable car and fuel efficient. "
" The service provided by the gentleman staff at the counter in Terminal 2 was excellent. I could even buy the Swiss Vignette sticker there. Very convenient. However all 3 child seats we received we hard, definitely not soft at all. Could be more comfortable. "
" Very good experience. Very good customer service from young man on the desk at Frankfurt. Car was excellent and whole 9 days were hassle free. A very quick car pickup, one of the quickest we have ever had "
" No problem on this occasion; the rental that followed (2670514-1) was less satisfactory "
" Excellent service "
" Special deal Rate cannot modify or add day on rental "
" Good car "
" I've used AutoEurope twice now - once in Germany and once in Italy. Both times the service has been brilliant. Importantly, they were also the cheapest. Very impressed and will use again. "
" Budget/Avis completed teir side of the contract without any issues. I returned the car with a half empty tank so we'll see if they rip us off for the diesel. "
" very easy to pick up the car at the airport. car was excellent. everything went according to plan, no hidden costs. "
" The car was excellent as was the service i did however feel that the excess was a little high and would have prefered to pay more to remove it. "
" excellent service "