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GREECE CAR HIRE REVIEWS
Car hire reviews in Greece
Blessed with year-round sunshine and a temperate Mediterranean climate, Greece has more than 9,000 miles of golden, sandy coastline. Home to many of the world's most important historical sites, the country is particularly popular for its scenic beauty and absorbing culture. Whilst driving around the country with your car hire in Greece, you'll come across ancient archaeological monuments, vibrant backstreet eateries and quaint little fishing villages nestling beside a sparkling blue sea. Overlooking the whole of Athens from its rocky mound, the Acropolis is the symbol of not just Greece but the entire Western civilization. Don't miss the Acropolis Museum, Parthenon and all the other attractions located along the city's so-called Archaeological Promenade. Many of the 6,000-plus Greek islands are inhabited and over the years have become well-established tourist destinations in their own right, most notably Santorini, Corfu, Mykonos, Crete and Rhodes. Situated on the slopes of Mount Parnassus on the Greek mainland, the UNESCO World Heritage site of Delphi is as much a magnet to the modern tourist as it was to the ancient Greeks who went there to worship Apollo.
With an Auto Europe car hire you can enjoy Greece at your own pace, with dozens of convenient pick-up and drop-off locations available all over the country, including the beautiful island of Corfu. With the widest choice of vehicles of any company on the market, Auto Europe saves you money by offering the cheapest rates in Greece and other top destinations in Europe and elsewhere around the world. For added peace of mind, have a look at the comments below to see what other customers had to say about their recent Auto Europe rental experience in our Greece car hire reviews below.
AUTO EUROPE GREECE Car Rental Reviews
Average Rating for Auto Europe :
ATHENS, GR - Reviewed by ANTHONY - 21 September 2025
" I have used Auto Europe for a number of years now and always found it easy to book and easy to amend the booking if needed. "
" All very efficient. We accepted an upgrade at a modest cost which more or less paid for itself as it was bi-fuel and ran on LPG. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by PETROS - 21 September 2025
" Straightfwd process to make the booking - no issues there. "
" Rental agreement/hire documents were not sent to my email at pick-up , as I had been told they would be, so I ended up driving the car for several days without the necessary paperwork. Also, fuel tank was meant to be full (at pick-up) to full (at drop-off), but I was given it with 1/4 full at pickup and was told to return with similar at drop-off; it is not easy to gauge how much to refuel as the drop-off day approaches, and may end up over-filling so losing money. Of note, this was showing incorrectly on the hire-agreement - I have photo at pickup to prove this. Lastly, the vehicle had high mileage (~146000km) and during the hire period presented some technical issues with error codes appearing on the dashboard; counter staff did not even ask whether everything was OK with the vehicle during the hire period. "
Value for Money: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 7 Condition of the Vehicle: 5
CORFU, GR - Reviewed by TOMASZ - 21 September 2025
" Overall experience very positive. Cheap and exactly how described. "
" Everything how it should be. Nice and easy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by COLIN - 21 September 2025
" This is my second time using AutoUnion. I will use again "
" Everything went very smoothly No upselling. Very friendly staff. No problems whatsoever "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by GRAHAM - 20 September 2025
" Auto Europe provided an efficient and easy booking process "
" The Enterprise / Alamo staff at Kalamata airport are great and the whole process is slick and efficient. The car we got had done a lot of miles and was well worn / worn out. The front suspension was very noisy, steering was vague. The engine warning light came on four times in the fortnight. It was adequate for what we needed - local running around but I wouldn't want to have done long journeys in it. To their credit though the tyre pressures were correct, this is not always the case! "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
HERAKLION, GR - Reviewed by CHRISTOPHER - 20 September 2025
" The whole booking experience was very easy and Auto Europe were very good in their communication I would definitely use them again "
" The car had multiple areas of damage Although they took pictures of the damaged areas as did I it was fortunately they did challenged me to areas of damage I was accused of doing and they only accepted my word once I produced my own pictures that I had taken at the beginning of the hire term I'm not happy being accused of causing damage when I clearly didn't I do wonder if they tried it on as I didn't take out there extended insurance that they were pushing me to take On the whole the company was ok but there pictures need to be better as not to accuse the client of damage "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 5
ZAKYNTHOS, GR - Reviewed by MICHAEL - 20 September 2025
" Used for years, very satisfied. "
" I have hired from Green Motion for 7 years in Zakynthos, always good service and good vehicles. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by LYNN - 20 September 2025
" see 3. above. "
" they tell you to not bother filling up the car with petrol and it will be cheaper for them to do it! This is definitely not true. They also have a policy for charging for any scratch no matter the size - most companies have a set size under which they do not charge. I was worried the whole time in case I got a stone chip or a scratch (luckily neither happened) "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by JANET - 20 September 2025
" Overall, it was fine. Some directions in getting to it from the airport would have been helpful. We arrived late at night and took us a wee while to find it. "
" Everything went smoothly and, when we had a flat battery, it was replaced fairly quickly. There were just a couple of minor things about the vehicle that indicated that it perhaps hadn't been fully checked over before our rental. We needed to put air int the tyres (actually take air out of a couple) and one of the headlight bulbs were dimming which meant we weren't getting the full benefit of the road being lighted in the dark. We couldn't adjust one of the wind mirrors as the inside lever to do so was broken off. Little annoying things but, otherwise, the car ran fine. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORFU, GR - Reviewed by GERALD - 19 September 2025
" Good value low-budget outfit. All communication ahead of pick up clearly states credit card NOT debit card required for deposit. If you want brand new showroom cars , go to Hertz ..... and pay twice the price!!! "
" Car was scuffed and dinged here and there but when you're sitting in the driving seat you didn't see them! Also, office directions could have been clearer: office is well away to the north of the terminal building - 500 METRES not 500 feet as stated by Volta. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KEFALONIA, GR - Reviewed by DAVID - 19 September 2025
" overall a successful hire "
" excellent service and friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by MARK - 19 September 2025
" Hasle free process Fast process "
" Fast car return process "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by COLIN - 19 September 2025
" Experience was in general good - staff very pleasant and helpful. Car a bit basic - but that's suitable for the Corfu roads "
" Car was basic and of course roads and surfaces are not good in Corfu. Staff very good and helpful - all very straightforward at the counter. Engine management light came on which we reported - but it seems stand in Corfu with the not so good roads. All in all good value for money. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 3
CORFU, GR - Reviewed by NICHOLAS - 19 September 2025
" Superb service, but old car, 66000 miles "
" Car v old, 66000 miles "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ANDROS ISLAND, GR - Reviewed by RICHARD - 19 September 2025
" Check-in / Check-out good. emailed receipt with photos was good. Staff friendly (and so were the dogs!) But our car was terrible... a warning light on.... one of the driving lights didn't work... aircon completely useless... car was 95000+ km on the clock and it showed. "
" Check-in / Check-out good. emailed receipt with photos was good. Staff friendly (and so were the dogs!) But our car was terrible... a warning light on.... one of the driving lights didn't work... aircon completely useless... car was 95000+ km on the clock and it showed. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
ATHENS, GR - Reviewed by ANDREW - 18 September 2025
" Probably as good as any other similar site "
" Centauro staff off hand, not really interested, particularly when returning the car. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 6 Condition of the Vehicle: 6
CORFU, GR - Reviewed by PETER - 18 September 2025
" Exactly the right car for getting around a small island "
" Perfect car for Corfu. Loads of miles on the clock and quite battered but clean, reliable and tidy inside. The dents are fine because there is no chance of having to surrender any of the deposit for any other dent that may be inflicted on the car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by DAN - 18 September 2025
" Auto Europe seem to have the best prices "
" When collecting the car the guy at the counter was wanting us to pay and extra out of hours pick up fee despite our paperwork stating late pick up was included. He accepted this in the end but the experience could have been better. Additionally when dropping off the cat there was nobody at the kiosk we were on time and other people were waiting. We waited around 20 minutes for someone to show up "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by MARK - 18 September 2025
" Overall it was fine but, for the little extra cost, I would probably go with a large brand next time. "
" Their offices are off airport and they only have one or two vans so you can be left waiting for a while. The pick-up was fine as, thankfully, there was no one else waiting when we arrived so it was quick and efficient. Issue is the car was old, clunky and not in very good condition. The clutch was stiff and squealed every time I depressed it. There were lots of scratches and bumps on the car but, other than that, it was OK. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 4
CORFU, GR - Reviewed by ANDREW - 18 September 2025
" We have used Auto Europe on many occasions in the past but this year value for money was poor with this supplier. "
" Pick up location was somewhat further from the Airport than specified - definately NOT 150m from the terminal and not easy to spot. Counter staff not at all friendly on collection. Car in poor condition - old car with 94,500km on the clock, dirty interior, dented, scratched and damaged bodywork. Went over it with a fine tooth comb on return - bit rich given the age and condition of the vehicle. "
Value for Money: 4 Efficiency of Counter Staff: 6 Expediency of Drop-off: 3 Condition of the Vehicle: 3
FIRA, GR - Reviewed by SAVVAKIS - 18 September 2025
" Good "
" Fantastic, My only thing worth mentioning is that I didn't receive a copy of my return document that I signed. But so far it seems fine. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by MATTHEW - 17 September 2025
" Terrible. Will not use AutoEurope or Abbycars ever again "
" Added insurance at the car pick up. Pretty sure we had already purchased what we needed but they convinced us otherwise.So ended up spending double what we had already spent on car hire...just to be sure(which is probably what they rely on ) And then AutoEurope washed their hands of me when I tried to complain. "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 2 Condition of the Vehicle: 5
LEFKADA, GR - Reviewed by ALUN - 17 September 2025
" Smooth collection and drop off. Happy to recommend and cheaper than a transfer or taxi. "
" This was an excellent car hire form with no problems and helpful service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by GERALDINE - 17 September 2025
" Auto Europe are very good and "
" Initially I would say that they are very good and would recommend them. However, they have charged me for insurance which I did not want or need and am trying to get a refund which they have agreed to. They do not appear to want to recognise the cover provided by Auto Europe. "
Value for Money: 9 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by VINCENT - 17 September 2025
" I have used AutoEurope for many years whenever I need a hire car. Always easy to use, with options from the huge multinationals to the smaller companies. Website works great and never had any problems "
" When I arrived to collect the car a technical problem meant they couldn't take payment on my credit card, this was the same for others too. However, after 20 minutes of messing around I convinced them to simply write down my card details and let us start our holiday. Upon returning the car I understand they had to do this with all customers for the rest of the day. Once sorted everything was fine. Although understandably the staff were a bit stressed when I picked up the car they could not have been more pleasant when I returned it. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by SOPHIE - 16 September 2025
" Very easy booking experience, thank you! "
" Very good experience - friendly and quick, with an option to check in, in advance "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by GILES - 16 September 2025
" As always fantastic thank you "
" Very quick efficient on pick up and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by HELEN - 16 September 2025
" Excellent service. "
" I have used Volta4U the past couple of years and I have been impressed with every aspect of their company. I will be using them ag as in in the future. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by PHILIP - 16 September 2025
" Sold an upgrade "special offer" but downgaded on collection. I know now not to trust. "
" Vehicle substituted. The company don't even have the vehicle type offered. "
Value for Money: 5 Efficiency of Counter Staff: 4 Expediency of Drop-off: 3 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by DAVID - 15 September 2025
" great experience, no issues but did suggest airport pickup instructions would be better if they clearly stated to call the company if their pickup minibus wasn't outside the airport pickup area "
" helpful staff, provided a car larger and better for us than the one we booked, also found luggage cover for it when we asked very easy pickup and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by ROBERT - 15 September 2025
" Efficient and to the point. One small gripe, you said an international driving licence was required; in fact, this is not needed in Greece if you have a UK licence. "
" 1 smallish problem, the pressure of both rear tyres was too low. They had not been checked prior to rent. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by KONSTANTINOS - 14 September 2025
" N/A "
" The staff is very friendly and helpful but there are always two issues with the brand. Car condition - there is always something broken Drop off and release deposit is always something, other suppliers takes less 3 minutes and deposit returns in 2-3 days if not immediately. These guys take over 10-15minutes to drop off and 10 days to release deposit. "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 6 Condition of the Vehicle: 5
CORFU, GR - Reviewed by DAVID - 14 September 2025
" Good apart from no car on arrival as office closed. Should not be able to book a hire time that is unavailable "
" Disappointed that they close at 11 on Corfu. I was unaware/ not informed when I booked admittedly through a third party. It should be clearly stated when booking "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOS, GR - Reviewed by MARTIN - 14 September 2025
" See section 3 comments "
" Everything was good apart from the fuel policy which was agreed to be full to full on the booking I made but this was not so when the car was provided. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by DESMOND - 14 September 2025
" Great staff and really helpful - Thank you "
" The staff were efficient and keen to help "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by BRIAN - 14 September 2025
" Smooth very quick and efficient "
" Excellent friendly staff Nice car Good condition Windows needed cleaning inside and wipers needed renewing, giving a streaky clean "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by STEPHEN - 14 September 2025
" The process, people, value, all good, the car, unless. We parked it up and never used it until we had to drive back to the airport. "
" People lovely etc but the C3 couldn't go up hills, except in first gear, an awful car for those roads. "
Value for Money: 2 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by PETER - 14 September 2025
" Apart from mess up at arrivals pick up all fine. "
" Poor instructions re Centauro meeting outside arrivals. Instructions said 'met by rep outside arrivals' but it took over 30 mins to find out that Centauro mini bus shuttle service was located well way from terminal. Very poor. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by DARREN - 14 September 2025
" On return I wanted her to check the car over but all she said was " I've given you a full refund so that's it. " Didn't check the fuel level. Didn't move out the office "
" Your was the car rental company we hired from. Checking was good and getting the car was good. However on return the clerk was rude and unhelpful. "
Value for Money: 6 Efficiency of Counter Staff: 2 Expediency of Drop-off: 2 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by SIMON - 13 September 2025
" everthing was great, just quiet of lot of dents/ scratches to car "
" everthing was great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by LAURENCE - 13 September 2025
" Terrible experience. We were charged an 'out of hours fee' because our flight was delayed - this seems unfair, but the worst aspect was the service around the hiring of an infant seat. We tried 3 infant seats - the first two were definitely unsafe and didn't even fit the vehicle. The counter staff were totally unwilling to help because they didn't want to be held liable for faulty installation. Furthermore, despite paying more for a better/larger car, we were given a 17 year old car in poor condition. "
" Terrible experience. We were charged an 'out of hours fee' because our flight was delayed - this seems unfair, but the worst aspect was the service around the hiring of an infant seat. We tried 3 infant seats - the first two were definitely unsafe and didn't even fit the vehicle. The counter staff were totally unwilling to help because they didn't want to be held liable for faulty installation. Furthermore, despite paying more for a better/larger car, we were given a 17 year old car in poor condition. "
Value for Money: 3 Efficiency of Counter Staff: 2 Expediency of Drop-off: 5 Condition of the Vehicle: 4
ATHENS, GR - Reviewed by MARIA - 13 September 2025
" Easy and transparent car rental. "
" Great experience as usual. Reliable vehicle, competitive rates and competent staff! "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by JAMES - 13 September 2025
" Very negative experience, I have emailed a formal complaint to AutoEurope's email at autoeurope@jmmltd.com "
" Very negative experience, I have emailed a formal complaint to AutoEurope's email at autoeurope@jmmltd.com "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 1
RHODES, GR - Reviewed by BRYAN - 13 September 2025
" Very good "
" Good vehicle and friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by KATE - 13 September 2025
" No issues "
" Counter staff unfriendly and unhelpful with a question about extending the rental period "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by CHRISTOS SAVVAS (AKA CHRIS) - 12 September 2025
" I have used Volta4U for the first time in Athens Airport, September 2025, and found the experience very professional, efficient and highly regarded. I would highly recommend. "
" From start to finish Volta4U were truly exceptional and professional. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by MARNEY - 12 September 2025
" The staff were friendly and efficient and the booking was easy. "
" The car was a bit beaten up but ok for my needs but a fussy person might have been put off. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PREVEZA, GR - Reviewed by ALAN - 12 September 2025
" Car was ok would definitely use green motion again "
" Car l had booked wasn't available ended up with a v w golf instead but it was fine. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CORFU, GR - Reviewed by JEZ - 12 September 2025
" All round very satisfied. The website says that the office is in the terminal - this isn't true. The instructions say 150m from the airport but it's at least 500m. I think this is misleading and starts off your service on the wrong foot. Otherwise, the car was totally fine, but nothing special. Service was also good. "
" All round very satisfied. The website says that the office is in the terminal - this isn't true. The instructions say 150m from the airport but it's at least 500m. I think this is misleading and starts off your service on the wrong foot. Otherwise, the car was totally fine, but nothing special. Service was also good. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by BRIAN - 12 September 2025
" Autoeurope needs to check with the car rental company just what is on offer and not make false statements on the confirmation/contract regarding additional driver costs and fuel policy. Neither did Autoeurope say we would have to either wash the car or pay 10€ to Volta instead - big omission!! "
" It is not within the terminal building unlike the impression given on the website. I emailed to ask exactly where they were situtated and did not get a reply. Website says 4€ per day for an additional driver - they said it was 5€ (and it's the agent ie Autoeurope who quoted 4€ not them). The contract said the fuel policy was "full-full" but there was only a quarter of a tank in so they said to return it with that amount in. WHy ask which fuel policy you want when your answer is ignored? Had to either wash the car before returning it or pay 10€ to Volta for them to do it - no mention of this anywhere on the confirmation. Having said all that the car was much better than expected, almost brand new. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEFKADA, GR - Reviewed by ALAN - 10 September 2025
" Green Motion is the only company in the world not covered by reduce my excess.There is a reason for this. I felt autoeurope hid the fact we were renting from Green Motion, there was no mention in the initial voucher.Would not use again "
" The car was old,scratched and not easy to drive.The windscreen washers did not work and the oil light was on constantly. Also I thought we were renting the car from autoeurope not Green Motion.We have lost £52 in the process of the 922euro deposits.So are not happy about that. "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 1
THESSALONIKI, GR - Reviewed by DAMIEN - 10 September 2025
" Fine! "
" Fast, efficient and cost effective. No problems. Drop-off and pickup from/to Thessaloniki airport worked well. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by NICHOLAS - 10 September 2025
" Overall good experience "
" Friendly staff. Speedy collection and Drop Off. Some people wouldn't like the walk with luggage. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by PAUL - 09 September 2025
" Absolute shocking service - charged €365 for taking a wrong turn for approx 5 minutes, which showed on your tracking system - will never ever use you again. I am a Company Director and would never run my company like you do trying to tip people off - there were other people in the same office being charged over €400 for their flight being delayed!!!! Terrible service / only booked as collection / drop off at the actual airport as per your website booking page - this again was untrue and had to wait for transfers to your off airport collection point - absolutel disgrace of a business!!!!!!! "
" Absolute shocking service - charged €365 for taking a wrong turn for approx 5 minutes, which showed on your tracking system - will never ever use you again. I am a Company Director and would never run my company like you do trying to tip people off - there were other people in the same office being charged over €400 for their flight being delayed!!!! Terrible service / only booked as collection / drop off at the actual airport as per your website booking page - this again was untrue and had to wait for transfers to your off airport collection point - absolutel disgrace of a business!!!!!!! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 5
KEFALONIA, GR - Reviewed by JAMES - 09 September 2025
" EXER were very quick and efficient from picking the car up and dropping the car back. Deposit was also paid back very quickly. Would 100% use again "
" EXER were very quick and efficient from picking the car up and dropping the car back. Deposit was also paid back very quickly. Would 100% use again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PHILIP - 08 September 2025
" Excellent service and friendly, professional staff "
" Excellent car and great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by ROBERT - 07 September 2025
" Apart from wrong phone number for the company booked car hire, the rest was pretty smoth. "
" Autoeurope had wrong phone number for company on the documentation. Apparently they had been informed by exer 6 moths proir to rental "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by SUSAN - 07 September 2025
" Satisfied "
" No problems at all agent met us at Athens airport terminal for pick up and drop off for €30 each way as husband is disabled making it difficult to travel to rental location "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
RHODES, GR - Reviewed by RODNEY - 06 September 2025
" quick and easy process "
" quick and easy process "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LESVOS, GR - Reviewed by DIMITRIOS - 06 September 2025
" all went well "
" very nice and polite staff "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by CHRYSANTHI - 06 September 2025
" Had issues with the rental company (Drive) and never managed to pick up the reserved car. Even though we paid the Fully Flexible Cancellation premium, refund is taking way too long (20 days now and counting), and call-centre says they do not know when they will be able to refund. "
" Counter staff at Preveza Airport was rude and unhelpful. Even tried to scam us and charge 180EUR for no valid explanation. When challenged, they folded back and refused to fulfill the reservation. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORFU, GR - Reviewed by CAROLINE - 04 September 2025
" Would definitely recommend "
" Friendly, efficient staff. No hassles when handing the vehicle back in. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by MICHAEL - 04 September 2025
" Overall just Excellent "
" The collection and drop off team were exceptional. A really positive experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOS, GR - Reviewed by IOANNIS - 04 September 2025
" Easy and quick booking. "
" Great value for money. Recommended. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ANEEN - 04 September 2025
" I contacted Auto Europe at the i was collecting the car to see if they could assist, but was of no help at all "
" The car i was expe ting and what i received was day and night. Nowi realise there is always 'or similar' On the add was a new model Toyota Aygo...what i received was a Fiat Panda with close to a 100,000 km on the clock. The interior was filthy, the steering wheel was peeling and there was not even a USB port. They refused to provide another vehicle, eventhough there were cars on the lot and said only availability was an upgrade at double the cost. "
Value for Money: 2 Efficiency of Counter Staff: 4 Expediency of Drop-off: 7 Condition of the Vehicle: 1
CHANIA, GR - Reviewed by ERROL - 04 September 2025
" Nothing else "
" Very prompt/friendly pick up drop off, only negative was age and condition of card , fair for its age and +85k mileage, but about 8 years old which was older than I expected "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PREVEZA, GR - Reviewed by DAREN - 04 September 2025
" Easy to book and good service. Average car and not easy to find as the main hire company was not called surprice and they only had a very small sign in their window. "
" Average car with previous damage. Just ok for the price. Very difficult to find as outside of the terminal, not clear when booking "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by CHRISTOPHER - 03 September 2025
" Car received was old and broken. Air con vent broken. Steering wheel worn. Over 120k km on the clock. Engine light came on after first journey but was told to ignore it. That's not a good situation to be on holiday and it increased my anxiety levels throughout the trip. I was very disappointed in the vehicle I received. I would avoid volta4u and I would struggle to trust recommendations from Auto Europe in the future as well. "
" Car received was old and broken. Air con vent broken. Steering wheel worn. Over 120k km on the clock. Engine light came on after first journey but was told to ignore it. That's not a good situation to be on holiday and it increased my anxiety levels throughout the trip. I was very disappointed in the vehicle I received. I took plenty of photos as evidence. "
Value for Money: 4 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 3
ATHENS, GR - Reviewed by IOANNIS - 03 September 2025
" Easy to book / smooth process. Good value for money. "
" Good value for money. Good customer service. Condition of vehicle / miles rather lower than usual Thrifty's standards. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by CATHERINE - 03 September 2025
" See above-auto europe/skg-dreadful. The man on the desk was trying very hard and was made to do the job of three people, so I wouldn't criticise him and it's not his fault. Shame on Auto Europe and SKG for making us get to our villa at 1.30am despite landing on time at 10.30am with bags through in 30 mins and a 30 minute drive. Joke. "
" There was only one member of staff on duty the evening we arrived. This employee was the shuttle bus driver AND the desk operative. We therefore waited over an hour to get shuttled from the arrivals terminal to the rental office-by the same chap who then had to check in some hapless customers who didn't have a clue and took another 30 minutes. I wouldn't take too much umbridge at this man because he was trying his best and was good at his job. I am furious with the COMPANY for having just one employee on the desk and shuttle bus when it knows it has bookings. The car had a squeaking fan belt, the boot lid kept falling down and hit me and also my husband on the head quite hard and second gear made a snail look strong. The boot was the only redeeming feature. In addition the price of the car was extortionate compared with other car hire companies with BETTER cars. The office is miles from the aiport. Beware-this company is a massive rip off. Never again. It used to be so good. I hired a Hyundai from Volta for a fraction of the price with modern interiors, in great condition and 500m from the arrivals hall. Simples. "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 6 Condition of the Vehicle: 5
CORFU, GR - Reviewed by LEE - 03 September 2025
" I would need to re-read my booking on this one, but I am sure it said car pickup at the airport, turns out it was a shuttle pickup at the airport then a quick trip to the rental place, however once there it was all sorted very quickly "
" I would need to re-read my booking on this one, but I am sure it said car pickup at the airport, turns out it was a shuttle pickup at the airport then a quick trip to the rental place, however once there it was all sorted very quickly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by IONUT ADRIAN - 02 September 2025
" Company easy to deal with, new cars, quick pick-up and drop-off process. "
" Good company. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by KAREN - 02 September 2025
" Booked for many years with Auto Europe as travel multiple times of the year to Heraklion Crete. "
" Very professional at desk and when pick up the car in the parking lot, very helpful and informative. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by OMER - 01 September 2025
" Feel like a ripoff! When I contact you about the insurance I got the same link as I used the first time and been rejected by. Would like to have an explanation and my money back. Had full insurance by you plus because I had a debit card had to take extra insurance when I picked the car. The access on that insurance was €400 and in the end was charged €407.02. for 3 scratches that you can hardly see Full scammers "
" I took full insurance both with auto Europe and green motion. And when I returned it I got charged €407.03 for 3 scratches that I don't even know how or if I am responsible for "
Value for Money: 1 Efficiency of Counter Staff: 4 Expediency of Drop-off: 1 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by JONATHAN - 31 August 2025
" Apart from the break down episode which was resolved, the car was fine and the staff helpful. One point when the car did breakdown there was no red warning triangle in the car or high viz jackets (as required by Greek laws). And that was true of the replacement car as well. "
" The car was 6 years old and was fine until it broke down. Luckily for us it was whilst we were near our hotel and not on a motorway in the middle of the day - the latter would have been a nightmare if it had happened. Although Volta did replace the car the next day, it was not offered immediately and was only done so after a bit of pushing them to do so. In fact they had no choice when the cambelt broke! They replaced it with a one year old car. I suspect that as they are quite small they cannot immediately offer a replacement car. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 7
KEFALONIA, GR - Reviewed by SHAUN - 31 August 2025
" All good, keep up the good work "
" Very Good but having the choice of 0% excess would be an advantage "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by CRAIG - 31 August 2025
" Booking with Auto Europe was ok, no issues with voucher, Payment etc. "
" Poor communication on arrival. Ushered outside of office as other people waiting before me. No idea what I was supposed to do as they hadn't even looked at my paperwork. When they were ready they found me, and took all details etc and we were on our way. Car was OK but under powered for the steep hills in Corfu. "
Value for Money: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 7
KALAMATA, GR - Reviewed by GARY - 29 August 2025
" All good thanks "
" All good, waiting for us at airport and on return we had a small scrape to bumper and all paperwork was sorted quickly before being taken to airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by LARRY - 29 August 2025
" Easy to book "
" The car was fine but our experience of the Hertz/Thrifty staff was poor. On pick up, they were too quick and missed some tiny scrapes on the plastic under the front bumper. We were blamed at drop off and they wanted to charge us 200 Euris. We argued until they gave in and agreed to cancel the charge "
Value for Money: 8 Efficiency of Counter Staff: 2 Expediency of Drop-off: 1 Condition of the Vehicle: 9
CORFU, GR - Reviewed by MICHAEL - 28 August 2025
" Would use again. Good price and good service. Drop off was quick and easy. Everything was explained well. "
" Great service, car was immaculate. It was a 10 minute walk to the hire company once we left the airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by CHARLES - 28 August 2025
" Poor "
" Terrible old car, half the size of the one we booked, enormous deposit, which was probably more than the value of the car. Warning lights came on and they came and picked the car up 4 days later "
Value for Money: 3 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 2
PATRA, GR - Reviewed by NIKOLAOS - 28 August 2025
" Easy to use. It offer a great choice of affordable and good quality car rentals "
" Very clear conditions, great value for money, knowledgeable and polite staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by PAOLO - 27 August 2025
" For some reason my credit card would not scan and I was made to pay 200 euros to take out the additional insurance excess (which I had already purchased). The lady did not want to know nor would she let me use my partners credit card (of course the contract states it has to be mine as I'm the driver). Long story short not very helpful. But whilst I am annoyed about this issue, that isnt the real problem with my booking. We picked up the vehicle around 10pm with it being pitch black. Upon setting off and getting onto the main road the clutch was getting stuck and springing back up at me. It seemed to be an intermittent thing and was hit n miss. We arrived at our destination all ok. The next morning I inspected the vehicle properly and to my shock horror it was clear that they had installed a carpet matt (rubber) that did not fit that vehicle. This was the reason for the clutch sticking (it was catching on the matt). I had to make sure that the matt was moved down so it wouldn't catch for the rest of our trip and upon drop-off I made the gentleman aware of the issue and he immediately recognised what the problem was and that the matt wasnt fit for purpose. "
" For some reason my credit card would not scan and I was made to pay 200 euros to take out the additional insurance excess (which I had already purchased). The lady did not want to know nor would she let me use my partners credit card (of course the contract states it has to be mine as I'm the driver). Long story short not very helpful. But whilst I am annoyed about this issue, that isnt the real problem with my booking. We picked up the vehicle around 10pm with it being pitch black. Upon setting off and getting onto the main road the clutch was getting stuck and springing back up at me. It seemed to be an intermittent thing and was hit n miss. We arrived at our destination all ok. The next morning I inspected the vehicle properly and to my shock horror it was clear that they had installed a carpet matt (rubber) that did not fit that vehicle. This was the reason for the clutch sticking (it was catching on the matt). I had to make sure that the matt was moved down so it wouldn't catch for the rest of our trip and upon drop-off I made the gentleman aware of the issue and he immediately recognised what the problem was and that the matt wasnt fit for purpose. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 1
CORFU, GR - Reviewed by STEVEN - 27 August 2025
" Their was no meet and greet on arrival, no car. No answer when contacting them. All in all a bad experience. I just want a full refund.. "
" Arrived at the airport, their was no car and no one answered the phone. Waited for a wile after the drop off time incase something had happened. Their was no communication and no car. I want a full refund "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORFU, GR - Reviewed by TOMASZ - 27 August 2025
" nothing to comment about - regular web based car rental service broker, as many others. nothing bad, but nothing excelling either "
" the main problem is that i was charged extra €50 for "out of hours" service even though the official website states that the rental office is open until 11pm and we were there shortly after 10.30pm. the rental agent informed me that they charge this fee after 10pm and that was not advertised anywhere. for that only i would avoid this company for my future rentals "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORFU, GR - Reviewed by JOHN - 26 August 2025
" poor "
" Overall, poor. i returned the car witha flat tyre, whoch I had chnaged. Despite waiting over an hour while the tyre was "checked" my deposit of over €1000 was not returned to me (it had been withdrawn from my credit card). I have called twice and emailed customer service and I am stil unsure if it will be returned,. "
Value for Money: 5 Efficiency of Counter Staff: 2 Expediency of Drop-off: 1 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by KATIA - 26 August 2025
" Great as always "
" Although all great, car had a problem with tyre pressure and I needed to kept checking the tyres every 2 days. Not great to be honest. The pressure icon was on when I received the car, so it should have been checked beforehand. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PREVEZA, GR - Reviewed by COSTAKIS - 26 August 2025
" - Voucher stated that the counter was 50m outside the terminal when it was in the Terminal building itself - Nothing stated in the T&Cs about cleaning of the car - Recommendation to other will depend on addressing the experienced issues "
" - Continually tried to sell us Full insurance when he could see we already purchased this from Auto-Europe - At pick up was continually was trying to sell us a car cleaning fee of 15 to 25 Euro. When we refused he wasn't happy. - Would not note down all the scratches on the car at pick up and at drop off was accusing us of scratches that were already present at pick up. Luckily we had a video - Stressful encounter "
Value for Money: 7 Efficiency of Counter Staff: 2 Expediency of Drop-off: 5 Condition of the Vehicle: 8
RHODES, GR - Reviewed by CLARE - 25 August 2025
" Absolutely awful. Don't ever use this company. They are con artists "
" Paid for a car that we couldn't get as my credit card didn't have raised numbers on. No new credit card have raised numbers on! No wear on the terms does it say no refund will be given. Shocking! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORFU, GR - Reviewed by MICHAEL - 25 August 2025
" Ok "
" Pick up was disorganised noone at airport to collect us as described - had to call the office - after signing the paperwork, all staff disappeared, except the poor girl behind the desk. No one available to get us a vehicle. Child seats also very dirty. Car was battered and dented. "
Value for Money: 10 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 3
CHANIA, GR - Reviewed by KYRYLO - 25 August 2025
" Horrid "
" Car ran down destroyed Renault while Toyota booked. Terminal transfer 1hr+ wait "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 6 Condition of the Vehicle: 1
CORFU, GR - Reviewed by PHILIP - 25 August 2025
" Great value for money though the car was a bit old and basic "
" Noone at the airport to greet us as arranged but answered the phone at late time and after delayed flight and soon arrived to give us a lift. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 6 Condition of the Vehicle: 4
KEFALONIA, GR - Reviewed by DAMIAN - 25 August 2025
" Took a while to get the car, family had to wait in airport while I went on foot, no shuttle available. And Centauro office not in airport. "
" Advertised as in terminal, in fact, about 200m from the airport. Not centauro fault. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by PAUL - 24 August 2025
" not the best, especially with the extra €30 charge at drop off. I would be reluctant to book through Auto Europe again after this experience. "
" didn't realise this was a "shuttle bus" to the rental company, so we had to wait 20 mins as the first van was full. Then got charged an extra €30 on return as "we were too early" despite the company clearly staying they were 24hrs and staff being on site. "
Value for Money: 4 Efficiency of Counter Staff: 7 Expediency of Drop-off: 3 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by RACHEL - 24 August 2025
" See above. If your email response times are 6-8 weeks your organisation must be a complete shambles, or you don't want to actually interact with your customers. "
" I emailed you about this but had a message saying that your response times were 6-8 weeks which is ridiculous. Content of email pasted below: Yesterday we dropped this vehicle back to the rental company. I wanted to let you know of a concern I have which I was unable to explain to Volta 4U due to the language barrier. The hire car was received by us with a back left tyre pressure of 50 PSI, 14 PSI over the recommended pressure for the tyres. Other tyre pressures were approximately right. When running hot, in hot weather, the pressure initially rose, as to be expected, hitting 52 PSI. You will appreciate that this presents a very real risk of blow out, and is unsafe. Naturally we let some air out of the tyre to get it to a safer pressure. Over the coming days that tyre then consistently lost 1-2 PSI every day, such that we had to continue to add air to keep the pressures balanced and safe. Our hypothesis is that the rental company knew that this tyre had a slow leakage issue and so over filled the tyre to compensate, introducing the aforementioned risk to us, a family of 4 transporting 2 children over 3.5 hours in our initial drive to our holiday destination. Naturally I am concerned that the hire company make a habit of this, endangering other drivers. Please can you contact the company to ensure they sort this issue on the car we hired and do not put future customers at risk by over-inflating tyres on their vehicles? I would hate for someone to experience a tyre blow-out and an accident to occur as a result. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 6
CHANIA, GR - Reviewed by GIUSEPPE - 23 August 2025
" Would use again "
" Very easy to use, a little tricky to find initially but staff very helpful and quick "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PREVEZA, GR - Reviewed by JAMES - 23 August 2025
" As previous. "
" Car provided had engine management light kit on arrival. Was assured that all was ok. 30 mins after leaving car started misfiring and we were stranded by the side of the motorway with our young children. Took an hour to be recovered. 24 hours to get another car that was in poor condition and had 116k KM on the clock. This company should be ashamed of themselves. Would suggest you review how they operate. The car originally provided was dangerous and not road worthy. Happy for you to contact me for more details. "
Value for Money: 5 Efficiency of Counter Staff: 4 Expediency of Drop-off: 5 Condition of the Vehicle: 1
KEFALONIA, GR - Reviewed by NICOLA - 23 August 2025
" We had paid in full for our car only to be told it had been given to someone else which then cost us another €70 or we could wait and loose 3 hours of our holiday. I have never experienced something like this before and have travelled to Kefalonia many times. "
" When we arrived at the airport our car had been given away! We were on the first flight of the day from Gatwick! We were told we had 2 choices, pay an extra €70 for a bigger car or wait 3 hours for a car to be returned. We were told that Auto Europe would not pay Thrifty if we didn't turn up. We were told we should have contacted them, WE WERE ON A PLANE! "
Value for Money: 4 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 6
ATHENS, GR - Reviewed by ELTION - 22 August 2025
" Very happy with this company "
" Very happy with this company "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by KARIM - 22 August 2025
" Very quick and efficient service and team. The car was great too. Would totally recommend. "
" Very quick and efficient service. The car was great too. Would totally recommend. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by DIMITRIS - 22 August 2025
" ALL GREAT "
" ALL GREAT "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ANDREW - 21 August 2025
" A1 "
" Great car and service "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by RICHARD - 20 August 2025
" I have always had good experiences until now, there were times when driving that i thought the clutch would fail. Volta4u have previously provided good cars , this one was definitely not worth the price so very disappointed "
" We rented through Volta4u but had a 6 year old Nisan Micra previously owned by europcar Gear box / clutch was not great , seats were worn, no USB connections, an old car! "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CORFU, GR - Reviewed by MANDY - 20 August 2025
" Quick efficient service. "
" Great location to collect the car from in Corfu airport the walk to pick up the car is a short walk over to the taxi rank just behind we found a lovely chap that showed us to our car every thing was good .On dropping the car off was simple a lovely lady was there to great us and all in all Iit took about 5 minutes to sort everything thing out! Great service a little over priced for one week it was £400 but I suppose it was August. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by STEPHEN - 20 August 2025
" Car did what we wanted, but not good value for money - but expect other companies are no better "
" Car drove well, but was quite old and had many scratches. Chaotic at collection. Expensive for what it was. "
Value for Money: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 7 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by EMMANOUIL - 19 August 2025
" As a regular customer I am expecting an upgrade next time. Also I want to say a big thank you to all the staff for trying to help me and being so nice. "
" Everything was good "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORFU, GR - Reviewed by DAVID - 19 August 2025
" All in all, ok. Would probably use them again if pushed but only out of familiarity. "
" I filtered my search for hire companies based at the airport and Volta4U came up. Once booked the small print said it was a meet and greet. However nobody came to meet us and nobody was answering the phone on arrival so I had to ask to find out where the office was. When I arrived the staff said they haven't provided the meet and greet service for ages but they haven't got round to changing the information. It was no big deal once sorted and they were really helpful but the initial faff could have been avoided with a tweak to their information. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
KALAMATA, GR - Reviewed by REBECCA - 19 August 2025
" Kalamata auto union is my favourite car hire ever. They are organised and well staffed a d friendly, the shuttle is super fast, and when we had a request to swap a vehicle the manager helped us really kindly. Brilliant!!! "
" Kalamata auto union is my favourite car hire ever. They are organised and well staffed a d friendly, the shuttle is super fast, and when we had a request to swap a vehicle the manager helped us really kindly. Brilliant!!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by LAURA - 19 August 2025
" Great service "
" Outstanding counter staff, pleasant, professional and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by RICHARD - 19 August 2025
" Very easy "
" Very easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by STUART - 19 August 2025
" We are not happy that we payed auto Europe for car hire , fully inclusive of. Insurance . But had to pay the same amount again to centauro. Resulting in the cost of car hire being doubled "
" We were made to wait 30 minutes at the airport for the shuttle bus to rental office. We were made to pay the full price for the rental for a second time . We had already payed online to auto Europe. So we ended up paying twice as much as the advertised price "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
KEFALONIA, GR - Reviewed by WILLIAM - 18 August 2025
" Very good service "
" Very good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by ANDREW - 18 August 2025
" Very easy, helpful and friendly collection and drop off. This is the second time of using Enterprise at Chania Airport. Excellent experience both times. Would thoroughly recommend. "
" Very easy, helpful and friendly collection and drop off. This is the second time of using Enterprise at Chania Airport. Excellent experience both times. Would thoroughly recommend. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by ANDREW - 18 August 2025
" All in all a good service. "
" No que on collection of vehicle, invited to take video and photos, left deposit as per all rentals these days. Car was a bit rough around the edges but it had done 50,000 miles so no surprise. Drove fine though and no issues. Dropped off unwashed (just dusty) and deposit put back on card and receipt received. No problems. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
MYKONOS, GR - Reviewed by JORDAO - 18 August 2025
" Highly recommend! "
" Very smooth experience, no issues. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by IAN - 18 August 2025
" Great service from pick up to drop off "
" Good vehicle, good service, would definitely use again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by KARL - 17 August 2025
" AutoEurope we're fine, thrifty I would think twice about using again at this location. Your website is also incorrect, it stated we needed to use a shuttle but the Hertz desk is at the airport. "
" Counter staff weren't friendly, more interested in talking to each other than interacting with me. Car was in OK condition but had to point out more damage than they put on the form. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 5
CHANIA, GR - Reviewed by JUSTIN - 16 August 2025
" 5-Star Review for Auto Europe Car Hire Auto Europe made my car rental experience smooth, affordable, and completely hassle-free. From start to finish, everything was handled with professionalism and efficiency. The booking process online was straightforward, with clear information about pricing, insurance options, and vehicle choices. What I appreciated most was the transparency--no hidden charges, just exactly what was promised. Upon arrival, picking up the car was quick and easy. The local partner was friendly, helpful, and made sure I understood everything before handing over the keys. The vehicle provided was clean, modern, and in perfect condition--ideal for navigating both city streets and open roads. Customer support was also top-notch. I had a quick question during my rental period, and the team responded promptly and politely, offering helpful advice without any runaround. Auto Europe offers great value and peace of mind. I'll definitely be booking with them again on future trips. Highly recommended for anyone looking for a reliable, stress-free car hire experience. "
" 5-Star Review for Green Motion Car Hire – Crete I had an excellent experience with Green Motion Car Hire in Crete and would highly recommend them to anyone looking for a reliable rental service on the island. From the moment we arrived, the staff was friendly, professional, and efficient. The booking process was smooth, and all the paperwork was clearly explained. We were on the road within minutes! The car itself was clean, modern, and in great condition – perfect for exploring the beautiful roads of Crete. It was fuel-efficient and comfortable, making our journeys across the island even more enjoyable. One thing that stood out was the transparency and honesty of the service. There were no hidden fees, and the team was upfront about insurance and fuel policies. Returning the car was just as easy and hassle-free. Overall, Green Motion made our trip stress-free and enjoyable. Great value for money, outstanding service, and a team that genuinely cares about your experience. Highly recommended – I'll definitely be using them again next time I'm in Crete! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DIMITRIS - 15 August 2025
" it was just 'OK' in the end but I would think twice about using Volta4u again, certainly not for a more specialist vehicle like the one we used. But I would use AE again "
" First vehicle was not up to scratch and a second had to be found which was not in a great condition either but how much if a fuss can you kick at 2am. It did the trick in the end but clearly that car should be retired. Also at drop off I was charged extra for having taken the car to an island. Although unusual as a term, I would have accepted it if it had been pointed out to me at pick up. It was one of those 'it is in the terms and conditions' kind of conversations. Sure, I should have read the whole thing but I also had an expectation that if there was a potential charge lurking there, that it would have been referenced when picking up. the stuff at the desk halved the charge in the end which was welcome "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 4 Condition of the Vehicle: 4
CORFU, GR - Reviewed by DIOGO - 13 August 2025
" Unfair that Thrifty made me pay for the "biological cleaning" "
" Scammers, dishonest, made me pay a "biological cleaning" on return because there was a bit of sand on the mats. 64€ it was. Horrible experience. The whole of Corfu is full of scammers, probably the worst island in the whole of Greece. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PREVEZA, GR - Reviewed by SPIKE - 13 August 2025
" Great car Great customer service "
" Great car Great customer service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by NATHAN - 13 August 2025
" N/a "
" Warped discs in the car it should not have gone out in this condition on an island like Kefalonia "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CORFU, GR - Reviewed by PHILIP - 13 August 2025
" Efficient, professional service. "
" Green Motion tried to charge me for "damage" to the wing mirror, which when I challenged them and was able to rub dirty marks off with a cloth, I was told they they were "only doing their job." It felt like they were trying to make more money out of me. "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 3 Condition of the Vehicle: 3
ATHENS, GR - Reviewed by OWEN - 13 August 2025
" Excellent "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by ANTONIO - 12 August 2025
" As explained before "
" You don't have the collection information on the file. No one was waiting for us or any proper information on the email to where to get picked up. Centauro was lovely. Your information to get to collection point awful. Been waiting more than an hour to get info to go to the right place. Fix this. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 2 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by CHRISTOPHER - 12 August 2025
" Big deception for all rh trip. "
" Very Bad information for the pick up, rent place too far from thé airport, no comfort inside, people threatening if you are not taking their full damage Insurance, deposit not back, over fees for the cleansing not normal at all. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 3 Condition of the Vehicle: 6
CORFU, GR - Reviewed by NICHOLAS - 12 August 2025
" Great experience. Would recommend them to anyone. "
" Everything was smooth and easy, plus great value for money too. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by JAMES - 12 August 2025
" All good but as expected "
" The pick up took 90mins. The communication of the meeting point was confusing, followed by a 15 min drive to the actual office and then an unfathomable 30mins of typing things into computers in the office! Drop off at Chania was quick, clean and efficient "
Value for Money: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NAXOS, GR - Reviewed by ADAM - 12 August 2025
" Overall good experience. Easy pick up and drop off location. "
" Overall good experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by LORRAINE - 11 August 2025
" the car lacked power to get up all the hills but apart from that it was ok "
" quick and easy "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by JOHN - 10 August 2025
" Cheapest price "
" The car started to develop problems with the clutch "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by ZIV - 10 August 2025
" Ok "
" Pick up from airport was quick and the staff at the check in and drop off were nice, welcoming and quick. The car was just OK, it was an old car with 100k km without android or iPhone connection. Driving was fine, but was not expecting an old car. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 6
KEFALONIA, GR - Reviewed by GLYNN - 10 August 2025
" Got a good deal through Auto Europe. When I phoned them with a query the call was answered quickly and dealt with very competently. Wouldn't hesitate to use them again. "
" Pick up and drop off were very quick and efficient. I have no complaints "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by DANNY - 10 August 2025
" Tried ringing customer services at 4.15pm on Friday and it was closed. Please see the trustpilot review named crap mobile. "
" Paid a decent price to receive one of the worst car rentals I've ever had. Broke panels, dents, and the air conditioning broke after 6 days. "
Value for Money: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 1
KOS, GR - Reviewed by DARREN - 08 August 2025
" As we expected. "
" Quick friendly pickup. Car was immaculate, although smaller than we had booked, but we managed. Quick drop off. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
CORFU, GR - Reviewed by RICHARD - 07 August 2025
" See above. "
" Website says it's 150m walk from the terminal, it's more like 500m which is a lot with a suitcase. Also, had to put water in windscreen washer as this had not been checked. Apart from that, all good, nice car, friendly staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by PAUL - 07 August 2025
" Never an issue and usually the cheapest "
" Great staff, very friendly and helpful ! "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ALAN - 07 August 2025
" I've used Auto Europe for as long as I can remember, usually even cheaper than my Avis preffered or Sixt Plus membership, great insurance options and excellent customer service over the phone. I've recommended Auto Europe to many friends over the years and although the experience with Thrifty was beyond awful I will still continue to use and recommend Auto Europe, I just need to pick a better hire car company in future! "
" Arrvied at the desk, spoke to a chap called Nicholas, he was clearly finishing and I was slowing him down. Told me my car wasn't ready and tried to upsell me, I said I didn't want an upsell so told me to go and wait and they'd call me when it was ready at 7pm (it was about 6.30 at this stage). I questioned how they could only have one car in this class in a holiday destination airport and said I'd take anything else but I wasn't prepared to be hoodwinked to pay more. He was very patronising telling me I had booked for 7pm and it is high season, I pointed out to him that what is the point in putting my flight details in to the booking then and I'd put 7pm down in order to give a buffer in case of flight delays. At this point I just said I'd wait, he couldn't get out of the quickly enough. After 10 mins I went back to the desk and spoke to a lovely lady (who's name I'm afraid I forgot) and she said the car would be ready shortly, did the paperwork, was very helpful and I went to the pick up car park. I waited until about 7.20-7.25 for this "clean" car, which I kept being told would be "2 mins." The car arrived-not the Seat Leon as promised by Nicholas but a very scratched and not very clean Hyundai, it was so scratched even the handover guy agreed to write on the paperwork that the car had scratches on every panel-I didn't want to get caught out on return. The car, well it was awful, in poor mechanical condition and just not what I would expect from a global rental car company at £370 for the week. What was really interesting is that the lot was full of clean, newer cars but nope I had to wait for this fairly rubbish Hyundai all because I wouldn't be upsold by Nicholas. I can honestly say this was one of the worst car hire experiences I've had apart from the lady who dealt with me at the desk after Nicholas. The only reason I went back over to her was I knew that 3 flights had just landed and I figured if it was going to get busy I'd be there for another hour, hence giving in and offering to pay more money for the upgrade. A truly rubbish experience and a bad start to the holiday. "
Value for Money: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 9 Condition of the Vehicle: 3
CORFU, GR - Reviewed by ALAN - 07 August 2025
" I've used Auto Europe for as long as I can remember, usually even cheaper than my Avis preffered or Sixt Plus membership, great insurance options and excellent customer service over the phone. I've recommended Auto Europe to many friends over the years and although the experience with Thrifty was beyond awful I will still continue to use and recommend Auto Europe, I just need to pick a better hire car company in future! "
" Arrvied at the desk, spoke to a chap called Nicholas, he was clearly finishing and I was slowing him down. Told me my car wasn't ready and tried to upsell me, I said I didn't want an upsell so told me to go and wait and they'd call me when it was ready at 7pm (it was about 6.30 at this stage). I questioned how they could only have one car in this class in a holiday destination airport and said I'd take anything else but I wasn't prepared to be hoodwinked to pay more. He was very patronising telling me I had booked for 7pm and it is high season, I pointed out to him that what is the point in putting my flight details in to the booking then and I'd put 7pm down in order to give a buffer in case of flight delays. At this point I just said I'd wait, he couldn't get out of the quickly enough. After 10 mins I went back to the desk and spoke to a lovely lady (who's name I'm afraid I forgot) and she said the car would be ready shortly, did the paperwork, was very helpful and I went to the pick up car park. I waited until about 7.20-7.25 for this "clean" car, which I kept being told would be "2 mins." The car arrived-not the Seat Leon as promised by Nicholas but a very scratched and not very clean Hyundai, it was so scratched even the handover guy agreed to write on the paperwork that the car had scratches on every panel-I didn't want to get caught out on return. The car, well it was awful, in poor mechanical condition and just not what I would expect from a global rental car company at £370 for the week. What was really interesting is that the lot was full of clean, newer cars but nope I had to wait for this fairly rubbish Hyundai all because I wouldn't be upsold by Nicholas. I can honestly say this was one of the worst car hire experiences I've had apart from the lady who dealt with me at the desk after Nicholas. The only reason I went back over to her was I knew that 3 flights had just landed and I figured if it was going to get busy I'd be there for another hour, hence giving in and offering to pay more money for the upgrade. A truly rubbish experience and a bad start to the holiday. "
Value for Money: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 9 Condition of the Vehicle: 3
KEFALONIA, GR - Reviewed by ANTONY - 06 August 2025
" I had a query on a charge on my credit card by the subcontracted hire company. I telephoned your company and was told I had to contact the subcontracted company myself or submit a claim for the withdrawal on my card. I explained my contract was with your company which you has subcontracted so it was your responsibility to investigate the charge. Your employee refused to listen and just stated your company policy. Your customer service was very disappointing. "
" The experience was very good, the only problem was a tyre that had to be inflated every day. "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by LISA - 06 August 2025
" Very easy to use website when booking and much better value than other companies "
" Very friendly staff "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by GUY - 06 August 2025
" Very very good experience. Thank you "
" Every time I hire from your company, the staff is amazing and the service very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by SUKHVIR - 06 August 2025
" I will definitely use again. "
" very professional experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by AARON - 06 August 2025
" Good. "
" We hired a child seat and they offered to fit it for us. Three members of staff tried before giving up and saying they were sorry but couldn't do it and we'd have to sort it ourselves. This was a bit disappointing, having been up since 1am and stepping off a plane with three young children, into 40 degree heat! Eventually another passing member of staff saw we were struggling and managed to do it himself. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by ELENI - 05 August 2025
" Όλα καλά τελικά. "
" Όλα καλά "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by STEVEN - 05 August 2025
" Easy to use "
" Very pleasant none of the hard sell you get from some companies "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by WARREN - 05 August 2025
" The auto Europe experience was good, your choice if partner is bad. "
" When we arrived they told us we can only have one bag in the car. They said there is a law that says we cannot fold down the seats to put more bags due to the danger of bags hurting people if there is an accident. I believe the angle was to try and upgrade to a bigger car but they had none available, so they said we could not take the car unless we got a taxi to follow us with our luggage to our accomodation. So we had to order a taxi to put our extra bags in! They also seemed perturbed that we had not booked directly with them and as I had added the extra insurance with you, they said we would have to pay for any damages etc and said "good luck" getting the money back from auto Europe if any thing happened. They also said there would be a €100 charge if we brought the car back dirty which would have been according to their subjective opinion. I paid to get the car cleaned just in case as I did not trust them! Overall a very difficult and long check in experience with them as they kept on making up reasons why we couldn't have all our luggage in the car (apart from the new "law" that no one else has heard of), including damage it would cause and weight overloading (even when I showed them that the Nissan micra can carry 459kg with a quick Google). They said I am renting the car (not purchasing and it's their call what we can and cannot do with it. An absolutely terrible experience! "
Value for Money: 8 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by PAUL - 05 August 2025
" The staff and service were great. However, the quality of the car was shocking! "
" The staff and service were great. However, the quality of the car was shocking! "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by CHRISTOS - 04 August 2025
" Very positive "
" Very positive "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by JAMIE - 04 August 2025
" I had to pay for a full tank of fuel €105, they said don't bring it back full we just measure what's left and refund it. There was just below half a tank left and they gave me €5 back. I was expecting €40ish "
" I had to pay for a full tank of fuel €105, they said don't bring it back full we just measure what's left and refund it. There was just below half a tank left and they gave me €5 back. I was expecting €40ish "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
RHODES, GR - Reviewed by TIMOTHY - 04 August 2025
" Once the chap arrived at the airport all went very well. "
" There was no one at the airport to meet us - not a good start. There are two companies with the same name 'Drive' in Rhodes, very confusing. After a few minutes the chap from the Drive we had rented from arrived. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by IAN - 03 August 2025
" Read about it on Trustpilot and TripAdvisor. The worst experience of my life and why the hell are you partnering a company that cannot provide goods and services that are painful in advance. I'm now back from my ruined holiday thanks to you and your partner and look forward to seeing you in court. "
" Scammers is the word that comes to mind. Never even got the vehicle. And best amateurs and worst criminals. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORFU, GR - Reviewed by KAIZAR - 03 August 2025
" Auto europe experience was good. "
" I was 10 minutes late to drop the car due to traffic. The attendant who received the car said it was all OK, but later I was charged £87 for thos 10 minutes. "
Value for Money: 3 Efficiency of Counter Staff: 7 Expediency of Drop-off: 1 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by SIMON - 03 August 2025
" Ok "
" Car was not of adequate quality or matching the type of car I booked. It had done about 64000km and showed it "
Value for Money: 4 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 2
KALAMATA, GR - Reviewed by PAUL - 03 August 2025
" Very easy to book. No problems. "
" Excellent friendly service. Could not be better. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by JEFF - 02 August 2025
" See above comments. "
" At booking desk was shown as on airport. It wasnt - a walk was necessary. The people were very good and the process was quick and clear. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by PO - 01 August 2025
" Communication by Drive at Thessaloniki needs to be improved. Would help to give specific instructions where to meet the shuttle at the airport. Customer service is brusque. Car not best condition, high mileage, oil service warning kept flashing up (we emailed them and was told to ignore), many dents. "
" Our rental was from Thessaloniki airport. The only instructions we received were that we would be 'met at arrivals'. No one met us, waited around a while inside and outside, asked around and was advised to walk to the Drive office in the other terminal, asked around again and told there was a shuttle meeting point outside that all rental companies use. Walked back and after finding the local helpline number and calling we finally got picked up about a hour after arriving. Chaotic and disorganised! "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 7
CHANIA, GR - Reviewed by TIMOTHY - 31 July 2025
" Very good. Just be clear about the extra you are buying into isn't insurance. "
" Very clear and good. Collection and drop off should be mentioned that you are looking for a vehicle to pick you up to take you to the hire place. Also we had a 7 seater and the air con wasn't great, the remote didn't work and only front had windows and one side had passenger doors. However drop off was excellent and they were very reasonable. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 7
HERAKLION, GR - Reviewed by ANTONY - 31 July 2025
" Never to be used again that company exer!!! "
" They riped us off when dropping off the car and charged us 88 euros for a part they've moved which should of cost about £10 to replace. Not very happy customer would like a refund please for the part at least. "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 7
CHANIA, GR - Reviewed by DARREN - 31 July 2025
" Always like auto Europe as it provides more security on unexpected 'excess' costs by providing extra insurance. "
" This company has excellent prices as they use slightly older cars, but this is an acceptable compromise given the value for money you get with this company. Very happy with car, but have marked down slightly on recommendation as the 'regular' pick-up bus from the airport did not happen and we had to find our way to the car hire place from the airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PREVEZA, GR - Reviewed by MATTHEW - 30 July 2025
" very good. "
" smooth. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by TIM - 30 July 2025
" Good collection and drop off to and from airport terminal "
" I ordered a specific car but this was not provided "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by STEPHEN - 29 July 2025
" Checking in and out was seamless. "
" The counter staff at Kefalonia airport were brilliant. Efficient, friendly and not pushy at all with the various extras that can come with car hire. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PREVEZA, GR - Reviewed by GEOFF - 29 July 2025
" If this is the sort of service to be expected from rentals through this service we will not be using it again. "
" The car had engine faults within an hour of us picking in up. It needed to be regularly restarted to clear errors and would then ping up with engine fault every time we tried to climb a hill. It was very stressful and we were not given a way to contact the garage. The children were very worried about the repeated warning signs and it ruined what should have been a lovely day exploring the area. We told the counter staff on returning the car and it seemed that they knew about the error. I showed him photos of the repeated warning messages and asked for some money back. They refused because they said we had booked it through an agent so they did not have any money from us. "
Value for Money: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 2
CHANIA, GR - Reviewed by ANDREW - 29 July 2025
" See above "
" Very disappointed to be contacted while awaiting take off from the UK to be told the hire office would shut at midnight. Given that plane was delayed and it was touch and go whether we would arrive in time this made for a stressful flight. All the other local car hire offices at the airport seemed to remain open well after midnight "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by MATTHEW - 29 July 2025
" Auto Europe great, Enterprise ok but car quality was poor "
" Car was poor condition, over 4 years old , air con wasnt working and trim falling off and very scratched all round. Wasn't the cheapest hire so expected better. After emailing eventually had a reply saying they would change the car but I had to return to the airport to do this which took time out of my holiday. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
THESSALONIKI, GR - Reviewed by GEORGIOS - 29 July 2025
" As always very satisfied "
" Good customer service "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by SERGIO - 28 July 2025
" very good "
" very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ARAN - 27 July 2025
" Car was clean and had a quarter of a tank of petrol, it was easy to use and I enjoyed driving it "
" I was charged an extra €30 because my flight was delayed, it wasn't stated anywhere which was annoying but better than them closing before we could pick up the car "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by PHILLIP - 27 July 2025
" Very good experience. Everyone very helpful and pleasant "
" Excellent car. Staff very helpful and pleasant. Collection and drop off very easy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ABILIO LUIZ - 27 July 2025
" AutoEurope provided no help in dealing with Volta who offered us no refund and said they had no replacement cars. "
" They are not very professional if you have an issue with the car and wants it replaced. "
Value for Money: 8 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 1
RHODES, GR - Reviewed by KIERAN - 27 July 2025
" Experience did not meet expectations. "
" I ordered luxury SUV and ended up with a Citroen which was too small and caused issues with luggage and boot space. Avis have charged me an additional £140 and I have no idea why. "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 5 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ANTONY - 26 July 2025
" Booking online was simple and easy to use. Kept up to date with progress on the booking. "
" Polite and efficient staff. Like the idea of sorting all the necessary paperwork before travel. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KALAMATA, GR - Reviewed by LINDA - 26 July 2025
" Very good "
" Lovely car, easy pick-up only downside was the walk over rough ground to depot pulling suitcases .. a pick-up/transfer would have been much better "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by GREGORIS - 26 July 2025
" This was the 3rd time with auto Europe. Iam completely satisfied with you. Next time I expect some discount . Many thanks "
" Good as expected. cars out of dated but reliable. Staff is good and polite "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by DAVID - 26 July 2025
" General experience from booking through to car dropoff was very good. Value for money on the rental. "
" Counter staff were friendly and professional, both pickup and dropoff were efficient and easy. The car had done 100,000 km so was a little tired but did the job. It struggled badly uphill but never having driven a Toyota Aygo before I wasn't sure if that was a general issue with them or if this one had a problem. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CHANIA, GR - Reviewed by KEITH - 25 July 2025
" Excellent service from start to finish "
" Pick up was very efficient as was the paperwork/ handover of the car at the counter. Important issues regarding the car hire were highlighted by the counter staff. On returning the vehicle the staff were very efficient in checking the vehicle cancelling the pre paid credit card deposit and completing the transfer back to the airport. Excellent service from start to finish "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by VESNA - 25 July 2025
" straight forward booking experience "
" All went very well. Only niggle was booked full to full and at pick up was given same to same "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by KATIE - 25 July 2025
" When I was searching for cars I had put automatic in the filters. After arriving we realised auto Europe had changed it to manual - at the same price as auto. Will not be using again. "
" We were expecting a fiat 500. We got an old Nissan micra with air conditioning that barely worked and sometimes not at all. A warning light that was constantly on. My friend got tricked into paying extra insurance. Would not recommend this company, absolutely appalling. "
Value for Money: 3 Efficiency of Counter Staff: 4 Expediency of Drop-off: 7 Condition of the Vehicle: 1
CORFU, GR - Reviewed by TERENCE - 24 July 2025
" Very upset by the charge for a puncture which I had no control over. "
" I had a puncture and used the repair kit to fix it. When I returned the vehicle I was charged 230 euros because I had used it. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 4 Condition of the Vehicle: 8
CORFU, GR - Reviewed by ALAN - 24 July 2025
" Our flight arrived 30 minutes early to Corfu airport and we spent 15 minutes hunting for the airport transfer vehicle outside the hot, busy terminal with children and luggage, as the pick up location information was a bit vague. (outside Terminal A) After asking around I phoned the office and they explained that the pick up time was 1pm and the vehicle had not been sent yet. They sent it out and the vehicle arrived 15 minutes later. It would have been helpful if someone was keeping an eye on arrivals, like our taxi drivers do in the UK, as I had forwarded our flight numbers as requested. A phone call to me would have confirmed the situation and if I was ready for pick up. On arrival at the office after the prearranged time we had a further delay as the vehicle still wasn't ready and we had to sit around waiting for it to be washed. A group that came in after us left before us. The car that we were finally presented with was not the new Renault Clio (or similar) that I was expecting but a battered old, musty smelling, Peugeot 307 with stains on the back seat, that I was told was an upgrade. After being up all night traveling we just wanted a fast, easy pick up so we could continue to our destination, as we were all very tired. If the company could smooth out these small issues and improve their stock vehicles I would have nothing to complain about as the staff were excellent and the drop off on the return and the transfer back to the airport was fast and easy. Our driver on arrival and return, was very friendly and really helpful with our luggage etc. Full marks to him and the guys processing the paperwork. Sadly because of the other issues I cannot recommend the company and will find an alternative provider next time. "
" Our flight arrived 30 minutes early to Corfu airport and we spent 15 minutes hunting for the airport transfer vehicle outside the hot, busy terminal with children and luggage, as the pick up location information was a bit vague. (outside Terminal A) After asking around I phoned the office and they explained that the pick up time was 1pm and the vehicle had not been sent yet. They sent it out and the vehicle arrived 15 minutes later. It would have been helpful if someone was keeping an eye on arrivals, like our taxi drivers do in the UK, as I had forwarded our flight numbers as requested. A phone call to me would have confirmed the situation and if I was ready for pick up. On arrival at the office after the prearranged time we had a further delay as the vehicle still wasn't ready and we had to sit around waiting for it to be washed. A group that came in after us left before us. The car that we were finally presented with was not the new Renault Clio (or similar) that I was expecting but a battered old, musty smelling, Peugeot 307 with stains on the back seat, that I was told was an upgrade. After being up all night traveling we just wanted a fast, easy pick up so we could continue to our destination, as we were all very tired. If the company could smooth out these small issues and improve their stock vehicles I would have nothing to complain about as the staff were excellent and the drop off on the return and the transfer back to the airport was fast and easy. Our driver on arrival and return, was very friendly and really helpful with our luggage etc. Full marks to him and the guys processing the paperwork. Sadly because of the other issues I cannot recommend the company and will find an alternative provider next time. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
KALAMATA, GR - Reviewed by EWAN - 23 July 2025
" Happy with our car hire, good service, good condition of car, staff friendly & whole process handled very efficiently. "
" Kalamata staff always very efficient & prompt, easy to deal with, fast process & collection of car. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
RHODES, GR - Reviewed by TIMOTHY - 23 July 2025
" Excellent service from start to end. Highly recommend. "
" Smooth service from start to end. Vehicle check out and return was performed quickly and with minimum fuss. Vehicle was clean and conditions of use clearly explained prior to handing over keys. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAFPLION, GR - Reviewed by DANIEL - 22 July 2025
" As an advanced driver I am more than capable of identifying a terrible hire car and company. Sadly last summers experience means I will not be using either auto Europe or Volta4u Aspida Hire car company. Steer clear! "
" They were the worse hire car company ever. Car was unclean, had multiple faults, dangerous seat belts (would fail a UK MOT) and they also over charged us by £61 for their own late arrival! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by HELEN - 21 July 2025
" Trouble free booking "
" Great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ROSANNA - 21 July 2025
" Auto Europe is good, but should take on consideration feedback from customers and make sure some companies don't rip off clients "
" I had been given a very small car for £328paid, they wanted 80 euros to get something better? I don't mind small engine, but that car was not worth what I had paid. I was charged for full tank and on return I had lost £6 when refunded, because of exchange rate. I knew this was going to happen, big they still charged me, even so I asked the member of staff not to do it. It is a rip off, and this happened to me either way Thrifty before "
Value for Money: 1 Efficiency of Counter Staff: 4 Expediency of Drop-off: 8 Condition of the Vehicle: 4
ZAKYNTHOS, GR - Reviewed by ROBERT - 21 July 2025
" Have used many times great way to hire a car "
" A pleasant welcome no pressure on having more insurance "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by MICHAEL - 20 July 2025
" Everything was actually very good. The only problem was with the instructions regarding which desk to approach during the pick up. It was not clear that we should have approached Thrifty's desk and we were looking for Auto Europe's for quite some time. Also, we purchased insurance through Auto Europe just to understand that it's less practical vs. purchasing it through the lease company - in case of an incident (which we didn't have). "
" Everything was actually very good. The only problem was with the instructions regarding which desk to approach during the pick up. It was not clear that we should have approached Thrifty's desk and we were looking for the right place for quite some time. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by ADRIAN - 20 July 2025
" Feel violated, abused, conned and stolen from. I am a 59 yr old slow driver and have used Auto Europe and recommended you many times. Not your vault but you really should know. "
" Accused me of ruining clutch after approx 70 km on a car with 86,000 km on, non working windows and car charger and broken parcel shelf. Told me they didnt have another car when I asked for another one. On leaving their compound it was obvious that the clutch was wearing out. Charged me 402 Euros for the repair....... an absolute disgrace. "
Value for Money: 1 Efficiency of Counter Staff: 4 Expediency of Drop-off: 1 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by ANDREW - 20 July 2025
" I have already complained to you and so far you have been no help at all. I will be in touch as I want my refund. I would really appreciate it if you contacted me to resolve this. But so far, awful customer service and advertising awful car hire companies means I will never be using Auto Europe again. "
" Awful. Dodgy company supplying old cars, not fit for purpose. Rude and aggressive manager. I have already complained to you and so far you have not been helpful at all. You should not be advertising this company. I will do whatever I need to do to get my refund. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
RHODES, GR - Reviewed by MICHAEL AUBREY - 20 July 2025
" Very happy with the service "
" Hassle free experience. Well organised. Position of booking office could be better placed away from arrivals. Too many people in one place. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAROS, GR - Reviewed by CAROLINE - 19 July 2025
" Paros is a beautiful place. Driving is easy as the roads are not busy, no roundabouts and no traffic lights. Would highly recommend "
" Lovely team. Everything was quick and efficient. We did have a light in in the car, messaged auto union and it was dealt with immediately.. always good to know they are contactable. Car was in a good condition. My only criticism is with the booking agent. We specifically paid slightly more for a specific car which the company did not have. This was not the fault of Auto Union. I would highly recommend this car company for anyone visiting Paros. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SKIATHOS, GR - Reviewed by JEFFREY - 19 July 2025
" Everything very good "
" Pick up and collection of car straightforward. Return also very efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by HARRY - 18 July 2025
" Excellent service "
" Excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by EVANGELIA - 18 July 2025
" Excellent customer service. Thank you for a super smooth experience. "
" Excellent customer service. Thank you for a super smooth experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ELEFTHERIA - 17 July 2025
" What was not made clear on the paperwork was that we were dealing with 2 companies (Auto Europe and Volta4U). All paperwork was raised by Auto Europe and there was no clear mention of Volta4U. It was not clear to us that we needed to look for Volta4U and not Auto Europe when leaving the airport to find the pick up point. We only discovered this on arrival at Corfu, after we finally had to call to ask where we needed to go. Even the telephone conversation was awkward because the tel number given to us which was under Auto Europe's info was in fact Volta4U's nb. We were asking for Auto Europe and they were saying well you have the wrong nb that is not us. Eventually with perseverance the penny dropped that we actually needed Volta4U. It was very stressful at the time. Also, no clear information of address and postcode was given for the return drop off point so that we could search for the address on Satnav to find our way back to Volta4U offices to drop off the car. Just putting Volta4U in the navigation gave locations all over Greece and we had no idea which to pick as we did not have a proper address. Walking from the airport to the offices to pick up the car is a very long way down the major road out of the airport which has uneven and high pavements and is difficult to cross when you are disabled pushing suitcases and holding hand luggage. It would have been prudent to actually be more clear about this and maybe even provide a simple schematic of the route from the airport to the Volta4U premises. Because it was so far we kept thinking we had gone wrong somewhere. I am marking Auto Europe down because of luck of clear information and instructions. "
" The car was clean and absolutely fine and the staff at Volta4U were very polite and professional. It was straight forward check in and check out once we had found them - both on arrival and on departure. They were very kind and dropped us off at the terminal due to my husband's disability and not being able to walk so far to the airport/unable to negotiate the high pavements and heavy traffic to cross the major road whilst pushing a suitcase and holding hand luggage "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by STEVEN - 16 July 2025
" Good value apart from the mini bus to and from the centre "
" Only problem was told at Airport but still had to get in a mini bus to the car rental centre "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by OLIVER - 16 July 2025
" Awful appalled. Having to do a chargeback through our bank. "
" Awful - rude - didn't even get the vehicle as our flight was delayed "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CHANIA, GR - Reviewed by MICHAEL - 16 July 2025
" I did recommend auto Europe up until this, but if they allow scammy firm on the site then they aren't helping me. Abbycar was rated an 8 and I trusted autoeurope. After I encountered all the scams I check Google and trust pilot and abbycar are rated bad. So I can't trust autoEuropes ratings anymore "
" Rude staff. Old cars. They then try to sell you "services" for €60 such as recovery if the old car the gave you breaks down. If anything occurs it's chargeable plus a €200 administration charge. It's a scammy company... it shouldn't really be an option on auto Europe... it put me off using the site in future "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 2 Condition of the Vehicle: 2
THESSALONIKI, GR - Reviewed by AMIR - 15 July 2025
" Would love to see the staff more friendly and understanding "
" Pick up was easy but drop off was a bit long,staff wanted to charge me for a very small scratch on the wheel cover,making it a big issue,it was smaller than the circle they had as a measurement yet still wanted to charge me "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 7
RHODES, GR - Reviewed by DAVID - 15 July 2025
" Good value, Excellent communication. Rental company just not 100%. "
" Car was not full on collection which made it difficult to judge how much to put in on return. The Car had several minor dents, Staff also tried to upsell insurance even though I had already sorted it. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORFU, GR - Reviewed by GORDON - 14 July 2025
" . "
" . "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by LOUISE - 14 July 2025
" Please see above "
" I cannot believe that a reputable company like Auto Europe would associate itself with Green Motion. They did not collect us at the airport and left us there stranded for so long that we had to use Avis to hire another car through in order to get to where we needed to go and have transportation for the week. In years of travel I have never had such terrible service and been so out of pocket "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
KEFALONIA, GR - Reviewed by PETER - 14 July 2025
" X "
" X "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by LOREN - 14 July 2025
" I would never book with Green motion again. Auto Europe didn't make it easy to change the booking details. I will continue to use several price comparisons till I find the best deal. "
" Every customer not just us we're hot with additional charges, the car was covered in scratches and a much bigger vehicle than we booked for the small roads "
Value for Money: 6 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 1
KALAMATA, GR - Reviewed by NIGEL - 14 July 2025
" Very good value, friendly and helpful staff. Happy to recommend and would use again "
" Very good value, friendly and helpful staff. Happy to recommend and would use again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORFU, GR - Reviewed by GRAHAM - 13 July 2025
" Great service but the car was well used "
" Great service but the car was not the best "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 6
RHODES, GR - Reviewed by MELVYN - 13 July 2025
" Good selection of vehicles and providers, clearly marking on airport and off airport. Flexibility is excellent and if the same car rental reduces it's good to get a refund of the difference! "
" Best experience of hiring a car in Europe. Efficient collection process in the terminal then walked to the car park and guy very helpful to explain the car and loaded our cases for us. He suggested videoing in case of any issues when we drop off. Equally efficient return process. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PANAGIOTIS - 13 July 2025
" excellent experience "
" very professional and excellent car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOS, GR - Reviewed by ADRIAN - 12 July 2025
" All was very good "
" All was very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by THEODORE - 10 July 2025
" Everything was completely straightforward & stress free, which has not always been the case with other car rental agencies in Greece - quite the opposite in fact. Would thoroughly recommend SKG! "
" Excellent in every way! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by NIGEL - 09 July 2025
" The staff were very friendly but could not help me I later that day had a stroke & could not contact you. I am better now, but need a refund to help pay my hospital bills "
" I did not rent a car because I had no credit card "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAROS, GR - Reviewed by MARK - 08 July 2025
" overall satisfied "
" was fine, disappointed to be charged for a very minor issue with tyres that could have been there before I got the car. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 8
PREVEZA, GR - Reviewed by JOHN - 08 July 2025
" As above "
" The staff were polite and helpful and no complaints about the car. There were, however, two areas that need improving: 1 There was no correct information in the supplied documents about the location of the rental office. It's outside the airport buuildings, not inside as suggested. 2 The office is outside a large perimeter fence, which means that to access it we had the choice of a very long walk around or to climb over – and we are both pensioners in our 70s. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
KALAMATA, GR - Reviewed by PHILLIP - 08 July 2025
" I am particularly pleased with Auto Europe since our deposit was only 290 euros but book with competitors and they require deposits of 890 euros. "
" Car was clean, worked well and available. They wanted the car returned clean otherwise a cleaning charge would apply. We thought after 3 weeks in a dusty environment, a reasonable expection was to return a dusty car but not full of sand/chocolate etc. They do not block the deposit but bank it and then refund which leaves UK customers at the mercy of exchange rates. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by ANITA - 07 July 2025
" Booking with autoeurope was easy - wouldn't recommend Exer at all "
" They tried to get us to pay for cleaning the car, when the inside was spotless and the outside was dusty- the manager specifically said dusty was fine and damage to the car that we didn't cause - the lady kept saying "don't worry, insurance will pay" - I was fuming! "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 10
RHODES, GR - Reviewed by GARY - 07 July 2025
" See 3 above. "
" It was rather an old car, but in good condition, clean and a reasonable price. The staff are always friendly and helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CHANIA, GR - Reviewed by DRAGOS STEFANEL - 07 July 2025
" The drop off was quite ok. The lady was supportive, and everything went quite smooth and fast. I asked her to give me a written proof that the 800EUR deposit was unlocked but she told me it will take few days. Until now, I did not receive any proof that the deposit was unlocked. I have a copy of the contract which confirms that there were no damages to the car. I also have a copy of the EUR 110 receipt from Monza and would like to get my refund. "
" My flight was schedule to land at 0:25 am on 28 June. The scheduled pick-up time was 0:30 am. The flight was delayed at the last moment, and it landed around 2:30 am. The mai reason why I picked Royal Rent was because they were advertised as open 24/7. When I arrived there, the office was closed, and nobody was answering the phone. I have little children (aged 10 and 8 respectively) so I was standing with my whole family in front of their office unable to reach them. I tried to call Auto Europe on the emergency number to explain my situation and get support. The lady who answered the phone refused to listen to me and told me that, unless I had an accident, she will not help me. I could barely understand her speaking English. I had to rent a car for that night from another company nearby (Monza) which was indeed opened 24/7. Next morning, I returned the Monza-rented car and pick-up the car from Royal Rent. I presented to the gentleman at the counter the invoice from Monza (110 euro) asking for a refund and he categorically denied. He accused me that I did not inform him about the delay. When I booked the car, I have indicated the flight number so he could very easily check the status of the flight. He told me that he has a family and cannot stay late at night despite the fact that the office was advertised as permanently opened. "
Value for Money: 8 Efficiency of Counter Staff: 3 Expediency of Drop-off: 9 Condition of the Vehicle: 8
KALAMATA, GR - Reviewed by CHRISTOPHER - 06 July 2025
" Overall a very good deal and service. "
" It seemed a bit chaotic when we picked up the car and took a while to sort out the paperwork and deposit payment. The main delay seemed to be problems with card payments. When we came out of the terminal there were no signs for Yours rental and in the end we discovered we had to walk out of the terminal car park and a little way down the road. The car was fine but well used. There was quite a bit of minor damage on it which thankfully we photographed before taking it because some of it hadn't been recorded by by Yours "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by RICHARD - 06 July 2025
" As stated above, it appears that changes have taken place, both with Exer and your own parent company, and this has resulted in a very degraded service. Exer were very good,but like me, frustrated with your inefficiency and apparent indifference to distress caused by you to your customers. "
" On arrival at Kefalonia airport EFL we were expecting a man holding a notice with our surname on it, at 2pm. However no such man appeared. I called the greek number you supplied and it went to a voicemail. I called Auto Europe who seemed unaware of any arrangement other than we had to walk with all our luggage to the Exer car depot but directions were vague. We walked to Express Hire and they said the Exer number you supplied was out of date but they called Exer who then sent a car up to Epress to collect us. Exer advise us that you have out-of-date information on your vouchers and you do not update this despite them asking. My friend who said he always uses Auto Europe has also encountered a problem with another car hire company booked through yourselves. I doubt that either of us will be using you again. Exer were fine, you are the problem. You need to know this. "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by ADIL - 06 July 2025
" Drove around 1000km - good service car was clean and tidy "
" Beautiful car and customer service Will recommend to anyone "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by KAY - 05 July 2025
" Everything was reasonably OK just don't recommend Green Motion. "
" I waited for nearly 2 hours to lick the car up. The operative was more interested in personal mobile calls than getting the car organised! "
Value for Money: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 6
MYKONOS, GR - Reviewed by MILTIADIS - 04 July 2025
" Straight forward online process. "
" Staff at the counter are friendly however paper work process could be more efficient. In terms of car pick up and drop off Ali has been excellent and very efficient. "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KALAMATA, GR - Reviewed by GARETH - 04 July 2025
" Wide range of vehicles at competitive prices and a seamless experience between AutoEurope and the car hire company. Care needed in selecting the car hire company as some hire companies charge excessive rates for excess insurance. "
" Pick up and drop off was very smooth - online filling of our details prior to arrival allowed the pickup to be very quick. We were informed that we had received an upgrade on our choice of vehicle at no additional cost - the car provided was slightly larger than we expected. Whilst the car was very comfortable, we found that it would occasionally stick in gear at very low speeds - the only way to release the gear was for the car to be declutched and the ignition switched off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by ATHANASIUS - 04 July 2025
" No drama Excellent service Highly recommended "
" No drama smooth sailing how it should be done "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by ANTONY - 04 July 2025
" We were given a Volkswagen up that should not have been on the road. After driving it for a short period we noticed that the wheels vibrated and after stopping at a motorway service noticed that a pipe at the front of the engine was hanging down. We reported it and after some discussion and after a 3 HR wait at the service station they brought another very old nissan Micra that had so many dings and scratches they could not all be marked on the sheet. I had to take more than 20 pictures. The attitude of the staff is very poor which is reflected in their reviews. Auto Europe need to review their relationship with this company. It's not doing their reputation any good "
" We were given a Volkswagen up that should not have been on the road. After driving it for a short period we noticed that the wheels vibrated and after stopping at a motorway service noticed that a pipe at the front of the engine was hanging down. We reported it and after some discussion and after a 3 HR wait at the service station they brought another very old nissan Micra that had so many dings and scratches they could not all be marked on the sheet. I had to take more than 20 pictures. The attitude of the staff is very poor which is reflected in their reviews. You need to review your relationship with this company. It's not doing your reputation any good "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 3 Condition of the Vehicle: 1
ZAKYNTHOS, GR - Reviewed by BRYN - 03 July 2025
" Used quite a few times now without issue. Excess insurance is always offered and competitively priced. "
" Everything was good with Drive, however they had just moved to new premises, which we had a little difficulty finding, as we could not see any signs ( unlike other hirers ) to Drive. It's only 5-10 mins walk, but in the heat of the day, we had to ask in other hirer offices where they were. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
THESSALONIKI, GR - Reviewed by ALISON - 03 July 2025
" I use Autoeurope regularly Good choices Typically Competitive prices "
" Great staff , they had the car ready by the office with air conditioning on Very impressed with the service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by SEBASTIAN - 03 July 2025
" Simple to book and provided great options. "
" Made very simple by friendly agents at the airport, no messing around with the refund once handed back either, which makes the experience all the more enjoyable. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by RONALD - 03 July 2025
" See above "
" One of the quickest and friendliest handovers I've ever experienced at a rental company, I'd have no issue using them again or recommending them "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
IGOUMENITSA, GR - Reviewed by ALEXIS - 02 July 2025
" Have had better experiences with rentals indicated by auto-europe. "
" Car was old: 52.700km with clutch almost gone. Counter staff could be a little more polite and courteous. Only one employee overloaded with work on day of delivery. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 4
ZAKYNTHOS, GR - Reviewed by ALEX - 02 July 2025
" very good service "
" very quick and car in great condition "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by ANGUS - 02 July 2025
" Great rental company! Nice people, good prices and good cars. All you need. "
" Great rental company! Nice people, good prices and good cars. All you need. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by MICHAEL - 02 July 2025
" Good but not great , Hertz not Thrifty "
" The Hertz car had low tyre pressures causing warning on dashboard, and the screen wash reservoir was empty . "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 2
KEFALONIA, GR - Reviewed by STEPHEN - 02 July 2025
" As above "
" Flight delayed by 3 hours so we were worried office may have been closed on arrival. However member of staff was in due to having to respond to accident. We were charged an additional fee for out of hours pick up but if not for the accident there would have been no one there and we would not have been able to pick up car. I can understand a fee if someone needed to come in just for us, but that was not the case, there was another car being picked up as we arrived. Also received a email invoice in Greek after drop off requesting same amount we had already paid on pickup(additional fee), confusing and already past security so unable to query. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
SANTORINI, GR - Reviewed by VICTORIA - 02 July 2025
" See above "
" Didn't want to take American Express and I wasn't told this in advance and it was the only credit card I had. One of the lights wasn't working on the car, the back windscreen wiper was completely missing, there was absolutely no screen wash in the tank and I had to fill it up myself "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 4
CORFU, GR - Reviewed by RUSSELL - 02 July 2025
" Trustworthy compared to other companies we have used "
" Very fast and polite "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by MARY - 01 July 2025
" Efficient, smooth process. Thank you "
" Lovely staff, "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PARGA, GR - Reviewed by KEITH - 01 July 2025
" good experience "
" Good experience. Car had a few marks which were all noted without issue would recommend "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by ANASTASSIOS - 01 July 2025
" Overall, I was very happy with this car rental "
" I was very pleased with this car rental and the services of Goldcar. A member of Goldcar staff was at the airport to pick me up within minutes of my arrival. Both the check in and check out procces were very smooth / efficient and completed within minutes. Contrary to bad experiences with recent car rentals in Greece, Goldcar did not have any issues with me not accepting any additional insurance and/or the credit card produced for the payment of the deposit. The rental come with re-assurance of road assistance albeit at an extra cost (only) if it was to be required. Finally, I was offered an upgrade from EDMR to CGMR that I accepted; unfortunately, the SUV I issued proved to be a mixed pleasing as it was more comfortable/spacious to drive but more difficult to find large enough parking spaces to park it. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by STEVEN - 30 June 2025
" Absolutely diabolical. "
" Arrived at the Abbey CARS desk to be told that they would not accept my American Express Credit Card. The unfriendly staff member told me that it stated quite clearly in my contract this card was not accepted - I asked him to show me where this was written and it took him 6-7 minutes to find it in the extremely small print. We were then left stranded at 8.00pm after a long flight. The Abbycar employee then suggested I could pay a further €150 for a zero excess contract which I declined. Shocking service and terrible, impolite customer relations. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ZAKYNTHOS, GR - Reviewed by JULIA - 30 June 2025
" I wanted to compliment the staff and their customer service. The young man that checked us in on arrival was very helpful, courteous and gave the correct advice in recommending additional insurance. I took the insurance out and so fortunate as I did damage the car on a wall. On delivering the car back to Auto Union, they were very fair and there were no additional charges. Every year the actual office has increased in size, attractively painted, comfortable and looks very professional. We would recommend the company without reservation. "
" I wanted to compliment the staff and their customer service. The young man that checked us in on arrival was very helpful, courteous and gave the correct advice in recommending additional insurance. I took the insurance out and so fortunate as I did damage the car on a wall. On delivering the car back to Auto Union, they were very fair and there were no additional charges. Every year the actual office has increased in size, attractively painted, comfortable and looks very professional. We would recommend the company without reservation. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by JEAN-NOEL - 29 June 2025
" Disapointed this time, but still good value "
" What was described as a luxury SUV wasn't! It was an old car, which might have been a luxury SUV in its time. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
CHANIA, GR - Reviewed by ANTHONY JOHN - 29 June 2025
" easy to use website "
" Friendly and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by GRAHAM - 29 June 2025
" No problem with Auto Europe but we will use alternative hire providers in future. "
" We picked up our Citroen DS3 on Tuesday 17th June at Chania airport. This was a quick and efficient process. On the third day of our holiday the car failed to start. After several attempts, the engine eventually engaged. The same thing happened the following day but this was at a fairly remote spot and in the evening. This was very disturbing and we called the emergency contact line but after a brief conversation with someone who had very poor English, he hung up. We tried again the following day, in office hours. After the third attempt, we were able to speak to someone who agreed to send out a mechanic. This was quite efficient and mechanic arrived on motor bike within the hour. He advised that we needed a replacement vehicle. This was relayed back to the Budget desk at the airport . The person that we spoke to was very unhelpful and very rude. Despite the help of the mechanic, who was still with us, he insisted that we should drive the car back to the airport, which was approximately an hour away, and let them decide whether we should be given another car. Eventually, having remonstrated with the employee, he hung up on us. The mechanic called back for us and it was eventually agreed that the car would be collected by low loader and that a taxi would be sent for me to go to the airport to collect another car. This took up most of a valuable day of our holiday. The car was replaced be a higher grade car and we experienced no further problems with it. Not only did we lose a day of our holiday but it was, overall, a very stressful experience. Our Villa was quite remote on the edge of a village and we were completely dependent on transport for supplies. At one point when heading out to a restaurant in the evening, we thought that we would be without food as the car failed to start. When it did eventually start,we had the worry of being stranded and not able to get home. This would not have been such an issue for us if we had experienced a better response from Budget but we found their attitude to be completely unacceptable. "
Value for Money: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 1
CORFU, GR - Reviewed by JOHN - 29 June 2025
" Very good "
" Really good "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by JAMES - 28 June 2025
" Fine. Might avoid Greenmotion though because of the credit card deposit issue. "
" Good car. But they take the deposit from your credit card rather than blocking it. So when refunded, you don't get the same amount back. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ROSEMARIE - 28 June 2025
" Very disapponited, and I will not be using Auto Europe again. "
" I had booked and paid for an intermediate Elite SUV, but when I arrived at Yours I was told that, because my flight had arrived more than one hour late, my car had been given to somebody else. I was given instead a Citroen C3 which struggled frequently to get up the steep hills in Kefalonia. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 7
KEFALONIA, GR - Reviewed by ROBERT - 27 June 2025
" Good, straightforward hire. "
" Very friendly and efficient. Very close to the airport but the walking directions could have been a little clearer. The AutoEurope booking was for a 'full to full' fuel tank but on pickup it was only a third full and had to be returned the same - which is always tricky. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by JOHANNA - 27 June 2025
" Would ideally like my money back as did not get to rent/drive the vehicle "
" Never got to rent the vehicle. No staff at airport, no instructions, no signage, no one picked up when I called their number (in fact they hung up on me several times; this was around 19h30) "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
KOS, GR - Reviewed by ANTHONY - 27 June 2025
" Great cars. And great help from staff. Will use again next year in europe. "
" Great price. Great car. Very efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by HELITON - 26 June 2025
" I had a problem with my credit card and I lost 140.00 and was forced to pay for extra insurance, even though I made a deposit of 200.00!! "
" I had a problem with my credit card and I lost 140.00 and was forced to pay for extra insurance, even though I made a deposit of 200.00!! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 5
CORFU, GR - Reviewed by AIDAN - 26 June 2025
" Great, Going to book again for next year. "
" Excellent. Friendly. Efficient. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PAUL - 26 June 2025
" please see comments above "
" We booked a car with Auto europe only to find that you placed our booking with Abby car. We checked their trustpilot reviews to find that 89% of their reviews were one star. The office was supposed to be 150 metres from the airport but it was more like 500 metres. The staff were rude and pushy, the car was in poor condition and when we returned the car we were told that there was a 86 euro cleaning fee because the car was dusty. Nobody told me that I was expected to wash the car whilst on my holiday and if you had told me that I would have booked with a professional company that includes that type of thing in their prices. I was told by Abby car that if I didn't pay the 86 euros cleaning fee they would keep my 1400 euro deposit! I decided to fight this charge with my credit card company. I am 50 years old and hore a car once or twice a year whilst on holiday and I have never been treated so badly. I would never use Abby car again and by extension I would never use Auto Europe again as it was you who placed my booking with Abby car. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 2
CORFU, GR - Reviewed by LYNN - 26 June 2025
" As above. Do not use. "
" Green Motion left us waiting for 90 mins at the airport. They supplied us with a Fiat Panda without Aircon instead of a Suzuki Swift or equivalent. They alleged we caused a scuff on the bumper and forced me to pay €607 before I was able to leave. It was over 34C in Corfu and unbearable in the car without Aircon. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by PHILIP - 25 June 2025
" Excellent "
" Friendly helpful staff and no waiting. Problem-free car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by DARREN - 25 June 2025
" Green motion terrible, auto Europe fine no problem "
" I was charged £600 for a small scratch on the underside of the bumper that had nothing to do with me. Criminals business practise "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
HERAKLION, GR - Reviewed by DAVID - 25 June 2025
" Skg were good to deal with "
" Skg were easy to deal with, but the car I had was old and didn't have much power for the mountainous roads of crete "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CORFU, GR - Reviewed by ROB - 25 June 2025
" Very poor "
" First hire car broke down. Abbycar arranged a tow but I had to travel with the recovery truck back to Corfu town to pick up a replacement vehicle. On return of the replacement vehicle (which had intermittent warning lights flashing up) Abbycar tried to charge for pre-existing damage and a cleaning fee despite us respecting their vehicle. If anyone goes with Abbycar I would recommend taking their own photos of the car on pick up as theirs are extremely low resolution and allows them to chance a claim on return. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CHANIA, GR - Reviewed by IAN - 25 June 2025
" No problems at all "
" Quick, polite, no trouble "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by OLIVER - 25 June 2025
" I am trying to request a refund from Auto-Europe but its is not possible to deal with the request in the online pro-forma. I now need to wait until office opening hours on Friday to contact by telephone as it is a 'Completed rental' enquiry. "
" They tried to sell me insurance and roadside cover at a price I was not willing to pay. They would not release the car without additional charges and used scare tactics as a method to persuade. I didn't take the car in the end and walked away. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
THESSALONIKI, GR - Reviewed by SCOTT - 25 June 2025
" Carwizz will not use them again "
" Staff very pushy trying to sell extra insurance breakdown cover not a good experience "
Value for Money: 3 Efficiency of Counter Staff: 1 Expediency of Drop-off: 2 Condition of the Vehicle: 6
HERAKLION, GR - Reviewed by SALLY - 25 June 2025
" Overall a positive experience.... "
" Very efficient service for collection and drop off. Was given a car with 2 doors when I had booked one with 4 doors but we managed. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 6
CORFU, GR - Reviewed by MARK - 24 June 2025
" N/a "
" All good, but one issue was that it was listed as "in airport" but it was actually about 300m down the road. Not easy with our luggage and a baby! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by MARK - 24 June 2025
" On my last comment "
" Car was not very good - had no power New car & sound like the engine was about to drop out. Service light was on. Charge €15 cleaning when the car just has dust in it - was told they don't have time to clean it. Never have I ever been charge that with other company's. That should be in with the payment Get more staff so they do have time to clean it. "
Value for Money: 1 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 3
ATHENS, GR - Reviewed by ANDREW - 24 June 2025
" As above. "
" Service was good, but the car was very old and in poor condition. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
HERAKLION, GR - Reviewed by GAVIN - 24 June 2025
" The review of surprice at 7.7 wasn't acuurate "
" Drop off was great. Pick up was a miserable experience a d the car was in very poor condition. "
Value for Money: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 2
KEFALONIA, GR - Reviewed by CHRISTOPHER R - 24 June 2025
" As above "
" Nice car nice people easy experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MARK - 23 June 2025
" Please refer to comments above - particlarly regarding vehicle supplied agains price, representing poor value in this particular rental experience. "
" Generally the experience with Thrifty was excellent - including the smooth and straightforward collection and car return processes. The only significant negative related to the vehicle supplied - a Kia Stonic which proved woefully underpowered to deal with the often hilly terrain in Kefalonia. The weakness, particularly at low revs, necessitated constant changing down into 1st gear to progress up even moderate inclines, and was a source of great exasperation throughout our holiday. Although I raised concerns about the vehicle at the time of collection, the only alternative that could be offered was a much larger car which was equally unsuitable for our needs. As I had paid a comparatively high booking fee with Thrifty in the hope that the vehicle supplied would be a Seat Ibiza - as shown on the Auto Europe site - or if not something very similar this is extremely disappointing and rather spoilt the whole experience. An underpowered Kia Stonic is NOT a similar car in that class. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by PAUL - 23 June 2025
" Horrible experience, I can believe the company took our money and did not provide the car. Left us stranded with two babies "
" Horrendous experience, no one was there to greet us. I was travelling with twin babies and arrived early hours of the morning. We were delayed by 1.5 hours however attempted to contact the office within the 2 hour deadline stated in terms and conditions. Telephone rang out, I walked to the office - office was closed and no one available to help. I was forced to rent another car to get my children safely home. Shocking service. No email, phone call was returned. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
RHODES, GR - Reviewed by STEPHEN - 22 June 2025
" Nice car, reasonably quick pick up, would use again "
" Nobody was available to check the car with me before leaving the collection areas "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by MATTHEW - 22 June 2025
" Overall good, except being unclear about where to pick up car. "
" For Heraklion, it is not clear where to pick up the car. Europcar have no pick up desk at the airport. It is not noted that you have to wait for a bus across the road from the airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by AFRODITI - 22 June 2025
" N/a "
" The car they gave me I had to return it within two hours because the steering wheel was not straight. They gave me the same model but different and equally old. I didn't have a technical issue with that one but it was not properly clean and it was an old and very used car. I won't be going back to Abby car because of their old fleet "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
KOS, GR - Reviewed by TREVOR - 22 June 2025
" Easy to book, good choice of cars at various budgets. "
" Too much repetition of information required having given the same when booking on-line. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
SKIATHOS, GR - Reviewed by STEPHEN - 22 June 2025
" Ok. Have used this company many times with no problems "
" Friendly and helpful service but slow with only one desk. basic car but fine for driving in Skiathos "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by DARREN - 21 June 2025
" As above, same company as far as I'm concerned. Paperwork needs to be clearer and options available before getting to check in desk. Too pressured to refuse really as wanted peace of mind and didn't have time to check. "
" Quite abrupt at check in, strongly advised to take extra insurance even though purchased 'full cover', obviously it's not full cover as quickly told about additional costs which could take months to recover if anything went wrong. Also advised that any breakdown would be payable by myself and would have to claim back, not what I thought I had purchased. Extra £150 to the rental so made the rental far more expensive than I wanted. "
Value for Money: 2 Efficiency of Counter Staff: 5 Expediency of Drop-off: 6 Condition of the Vehicle: 5
THESSALONIKI, GR - Reviewed by ROGER - 21 June 2025
" Amazing experience from Enterprise, only let down by the pick up location being moved and we had to get a taxi to it! Extra Euro 25! "
" Absolutely the best car rental in ages! Only comment was that the pick up location changed and we had to get a taxi to it and then we weren't told the pick up was in terminal 2 not terminal 1. I will be writing separately about this. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by DAVID - 21 June 2025
" - "
" - "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by FRANK - 21 June 2025
" Watch out for hidden extras "
" Good check-in apart from 'extra' cost for cleaning (standard apparently) "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 9
CORFU, GR - Reviewed by PAUL - 21 June 2025
" Auto Europe has always been easy to use on the website , and the car hire costs are always very competitive compared with other similar car hire companies . "
" I have used Centauro for many years now, and found them a very friendly company to use for hire cars. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by PHILIP - 20 June 2025
" Overall the experience was excellent "
" First the counter person was not very helpful, we booked pickup for 22:30 but the flight was delayed so when we finally arrived at the counter my watch said 23:58 the counter person said it was after midnight and there policy was after midnight you have to pay a out of hours payment of 50€ plus tax which totaled 62€. Apart from this there service and condition of the car was excellent, paid for a full tank of fuel and when I drop it off at the end of the rental there was about half a tank of fuel which they credited back to my card ,great service. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by CLIVE - 20 June 2025
" We always trust Auto Europe and like the way the website works etc. booking is very easy. But starting to feel that the hire companies are not quite as accurate as they make out. "
" Had booked a car that was to receive and drop off with full tank, sadly it was at 3/4 which is a right pain to work out on return. We booked a jeep renegade for fun and was disappointed to get a Toyota CHR, understand that it is always 'or similar' but this company says they don't even have them so feel a bit cheated by that booking process. The car lacks air vents in the back (none at all!) so in the extreme heat it was a fridge at the front and Luke warm in the rear. Also slapped with £75 breakdown cover charge, basically frightened into paying it because Crete is mountainous and we were told we would be stuck if we didn't have it and needed it. Made the overall hire cost significantly higher. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
THESSALONIKI, GR - Reviewed by LEE RICHARD - 19 June 2025
" All good "
" All was great with good car and good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by DAVID - 19 June 2025
" Efficient and friendly. Will offer advice. "
" Meeting at chania airport not clear, whether to phone or not. Did phone and someone came. Driver excellent, rep at euro par officious and unfriendly. While away europcar did not answer phone. Drop off good. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by EDWIN - 19 June 2025
" Smooth nice car perfect size for Crete. "
" Needs a autoeurope sign on building or flag outside. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by DARREL - 18 June 2025
" Quite a walk from "
" Great counter service, great car for the island. Some damage on the car, but duly noted on the paperwork. Very efficient returns service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KALAMATA, GR - Reviewed by MARK - 18 June 2025
" Car we were allocated poor after complaints a newer car was much better however we should not be put in that posy "
" When we arrived the car allocated was a mess. Dents scrapes everything. Headlight were even hazed over in my opinion not good enough for a hire car. When I complained and said that wasn't good enough it's a mess he phoned his boss and he said take the newer car that was there. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by JEREMY - 18 June 2025
" Very polite and efficient staff. "
" this is the second time we've used Green motion and have been really pleased with the cars provided in both cases. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by NICOLA - 18 June 2025
" You put my collection time down as 3 hours before my flight landed (even though you collected my flight details). My car got cancelled and I was promised a refund over the phone (after I already got cut off once and had to call back) less the £24 flexible cancellation fee. You have not refunded me nor have you replied to my email chasing my payment. I have been forced to log a dispute via my credit card provided. Honestly this has been a shockingly terrible customer service experience and you should be ashamed. "
" N/A "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CHIOS, GR - Reviewed by AIKATERINI - 18 June 2025
" VERY GOOD BRANCH!!! "
" STAFF VERY POLITE. VEHICLE IN PERFECT CONDITION. DROP OFF & PICK UP VERY CONVENIENT AT THE PORT! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SKIATHOS, GR - Reviewed by JOHN - 18 June 2025
" Auto Europe experience was on the whole very good with booking and keeping us informed of all that we needed to know just a let down with the car's condition. "
" Pick up and drop off worked well. Disappointed with the condition of the Hyundai I10 that we were given as asked for a Suzuki Swift. the car itself had completed nearly 78000 KM so was a very tired example, expected better. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 5
HERAKLION, GR - Reviewed by PETER - 18 June 2025
" Always find booking and research via your website so easy. Great service and deals. Keep it up. "
" All staff friendly and helpful and conversant in English. On our return journey 13 Jun we parked up for lunch in Rethymno. The car park owner had to move our car. Car wouldn't start. He phoned Surprice. Surprice sent replacement car. Surprice phoned me. We finished lunch, returned to car park as replacement car arrived. Drove that back to Heraklion. Fuel cost 2 weeks just euro 29. What could have been an utter disaster and a missed flight turned out to be just fantastic service from Surprice - above and beyond. Thank you so much. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by PETER - 18 June 2025
" A no frills operator but OK. Return was slow admin but they were very busy "
" Basic price and reasonable all round. You really have to take out their comprehensive cover insurance or leave a massive deposit but price not excessive "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 6 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by PAUL - 17 June 2025
" Easy pick and drop off "
" Very smooth "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORFU, GR - Reviewed by STEPHEN - 17 June 2025
" Very Good "
" Very Satisfied "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by EPAMEINONDAS - 16 June 2025
" Excellent offers on here always. "
" Some of the staff could do better, but most were great. Car almost new. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RETHYMNON, GR - Reviewed by DAVID - 16 June 2025
" The car was excellent, people friendly and experienced. "
" The people in the office were excellent, I highly recommend them. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by MICHAEL - 16 June 2025
" Car had done over 50k miles and had various marks on bodywork. Was missing the roof Ariel and radio knob and we were unable to connect on Bluetooth. However it was mechanically sound . "
" Overall very good "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORFU, GR - Reviewed by CHRISTOPHER - 16 June 2025
" Easy-to-use website, good prices "
" Friendly, helpful service "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by JANET - 15 June 2025
" Everything was ok apart from the over charge and then the extra charges on top of that on credit card. "
" I've been charged twice for the deposit instead of refunding the deposit they have taken it again. Yours car hire in kefalonia "
Value for Money: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 10
CORFU, GR - Reviewed by JOHN - 15 June 2025
" All the staff were very helpful and polite. "
" The transaction was perfect, my only issue was with the condition of the car, it was very old and battered, but having said that, it did what we needed it for. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
KEFALONIA, GR - Reviewed by JOHN - 15 June 2025
" Friendly and efficient service "
" Excellent servic "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALONNISOS, GR - Reviewed by DAVID - 15 June 2025
" Good "
" Good "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ANDREW - 14 June 2025
" We believed the vehicle was on the airport however it was a long walk up a steep hill from the airport not ideal with two heavy suitcases at 9pm in the dark. We will not be using your company again. "
" I was charged €25 at pick up time even though I had pre booked for the time! The vehicle was in need of repairs the anti roll bar links were worn causing excessive noise "
Value for Money: 6 Efficiency of Counter Staff: 4 Expediency of Drop-off: 5 Condition of the Vehicle: 3
MYTILINI, GR - Reviewed by SIMON - 14 June 2025
" Not a great experience but it was a very small Greek airport and the whole car hire pick up arrangements seemed disorganised, however, we accept when in Greece you have to expect these type of things. "
" It took ages to find the representative at the airport as they weren't waiting for us at arrivals as per the instructions and they were very difficult to locate and we had to make several phone calls. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by NICHOLAS - 14 June 2025
" Excellent service "
" All went smoothly. Great value for money "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by NICHOLAS - 14 June 2025
" very disappointed to be made to pay for something I didn't do "
" having taken photos of the various scrapes on the car I unfortunately didn't get on my knees and take a picture of the underside of the passenger cill which had a dent in, and when returning the car Carwiz showed me the damage, saying I had done it, when I hadn't and then charged me €289.94 Euro. "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 3 Condition of the Vehicle: 3
KEFALONIA, GR - Reviewed by CHRISTOPHER - 14 June 2025
" EXER is not my best experience of a hire company. At least they dropped me and my wife at the airport on departure. I think your details of EXER are not up to date as there was no meet and greet and the Greek contact number on the voucher was not correct. "
" I was not met at the airport as per the meet and greet on the voucher. I phoned the Greek number on the voucher - company out of business. I had to phone Auto Europe in the UK to find the location of EXER, then walk there with my cases, no apology from EXER , NOT IMPRESSED. If I had not phoned to get the location of EXER, I would have been stranded without a hire car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
SANTORINI, GR - Reviewed by PAUL - 13 June 2025
" Booking with AutoEurope super easy and always excellent service/value for money. "
" We always use AE when visiting Santorini and always highly delighted. Usually cars from Goldcar. Very poor experience this time with Centauro. When i refused their own fully comp insurance (as purchased through AE) the attitude of the counter staff became very poor. We were given a key and pointed to a car with no walk around or any explanation of the car controls: loaded our cases and flight bags and tried to start the car. The key would not turn in the ignition. Went back to the office and one of the staff members came out to try it. A second lady then came out and gestured towards another car. We were clearly shown to the wrong car. Unloaded cases and bags and reloaded the correct vehicle. No apology offered for the confusion and again not shown any of the controls. Drove away to then find there was no screen wash when I tried to clean the windscreen. Upon return after 14 days rental where we did not have any accidents or bumps I was made aware of scuffs and light scratches on the rear bumper...clearly made by another car. I was charged €300 damage which I'm now claiming through the insurance taken out when booking the rental. Found the whole experience with Centauro poor on this occasion, BUT we will definitely continue to use AutoEurope for every trip. "
Value for Money: 10 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by ALEX - 13 June 2025
" Very happy with Auto Europe and budget great prices and service. "
" Very good company used them a lot and never has any issues. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by SAJAL - 13 June 2025
" Very competitive price, great service, next to airport so easy location "
" No issues. Excellent staff and service. Car was good and clean "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MICHAEL - 12 June 2025
" Quick and easy to use. Good prices. "
" YOURS Car Rental in Kefalonia are really excellent. Second time we've used them and highly recommend. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by KERRY - 12 June 2025
" . "
" The directions of where to pick up the transfer to the car office could be much clearer, I had to phone the office "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by ANTHONY - 12 June 2025
" Told Breakdown Cover and Excess Insurance was mandatory. Hence a £300 odd extra cost . On top of your £135 ,+ the 70euro age supplement. Which i realise . A New Car no.complaints but Expensive "
" Told Breakdown Cover and Excess Insurance was mandatory. Hence a £300 odd extra cost . On top of your £135 ,+ the 70euro age supplement. Which i realise . A New Car no.complaints but Expensive "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 10
CORFU, GR - Reviewed by WALLACE - 12 June 2025
" apart from the return - everything else was ok "
" person in front of me and myself and the next person after me ALL were accused of damage to the car when returned. Luckily 2 out of the three of us had photos to show the 'damage' was ALREADY there from pick up and were not charged. Never had this kind of issue with green motion in the past 12 hires "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 3 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by GREGORY - 12 June 2025
" Generally happy as shown by repeated business "
" Was expecting a FULL to FULL fuel tank position, but the car came with a half full tank making it hard to leave with a matching level of fuel (tendancy to overfill rather than underfill) "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 10
KOS, GR - Reviewed by TIMOTHY - 12 June 2025
" The whole experience was smooth and entirely trouble free. Staff on pick up and drop off were kind, professional and very courteous. "
" Excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ALEX - 12 June 2025
" It was not clear to me that I was looking for Surprice from your communications, so spent a lot of time wondering around looking for autoeurope. Neither does surprice have any profile at the airport. Found their logo on a small van parked behind many other. Your pick/up drop/off locations were simply listed as Athens airport. This was inaccurate, as drop off was at the surprice location several km from the airport. There is some large disadvantage to users working through a proxy, and it was not clear from your website that this was indeed a proxy situation. Also was informed that although I paid for 5 days, this is not based on 24 hr periods, but actually on the exact times I estimated for drop off. Because I was an hour late, I was told that I could be charged, although it was only 6 hrs into the 5th day. Is not a policy I am familiar with from other rental experiences. To me, I own that day, and is just a courtesy that I tell you when I think I am returning. I was informed on pick up to choose between a 350euro insurance package or an 1800euro mandatory deposit. This was a surprise. Again, make clear you are a proxy! "
" N/A "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MICHAEL - 11 June 2025
" All very professional And a great price "
" The car was new "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by DAVID - 11 June 2025
" good service "
" good clean car, friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by JANE - 11 June 2025
" Time saving and straight forward. "
" Right next to the airport, car was tip top and service was fab "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by GERA - 10 June 2025
" good price but serious delays in processing car return. still waiting weeks later for replies to calls and emails for written damage report for the deductions to my excess (so I can claim from my insurance). They deducted 570 euros to replace a plastic headlamp cover because "apparently" you need to replace a whole headlight system if the plastic cover breaks. You get the picture. They are trying to make money anywhere they can due to the low rental prices so use revolut to book and you get free excess protection cover with your monthly banking fee. worth it! peace of mind and then you dont need to take out their rip off "additional" insurance to protect the huge excess the hold on your credit card. "
" i was given a car with one headlamp not working which is a serious safety issue As the rental company location was very far from where I was staying I could not go back for them to fix it and lose a day of my holiday. "
Value for Money: 10 Efficiency of Counter Staff: 2 Expediency of Drop-off: 1 Condition of the Vehicle: 6
ALONNISOS, GR - Reviewed by CHRISTIAN - 10 June 2025
" Surprice could have easily avoided this problem if they had provided a better car at the outset. It is also confusing to see 'Surprice' on the auto-europe booking confirmation and Alonnisos Travel on the rental agreement. "
" On pick-up at Alonnisos port, Surprice gave me an old Chevrolet Spark which smelled old and fusty inside and was underpowered. The following day I complained to Surprice (by the way, is it Surprice or Alonnisos Travel because the rental agreement is with the latter?) and they replaced my hire vehicle with a much newer Fiat Panda which was fine. Still not in the same category as a Suzuki Swift in my opinion (per my Auto-Europe booking confirmation), but better than the Chevrolet. Having to go through the process of swapping my vehicle wasted my time and was a little stressful. Why did Surprice not provide the Fiat Panda from the outset? "
Value for Money: 9 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 1
THESSALONIKI, GR - Reviewed by DEREK - 09 June 2025
" As above - more expensive than advertised online. And some minor gripes about the car. "
" There was extra insurance to pay on site and we had to pay a larger deposit because we don't have a credit card. Also air bag light was flashing on car for whole trip. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 7
CORFU, GR - Reviewed by DAVID - 09 June 2025
" Very likely if you can sort this out for me?? "
" Everything was fine EXCEPT I was DECEIVED into paying 42 Euros for extra cover which was not required as AutoEurope said it was included "
Value for Money: 3 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by MATTHEW - 08 June 2025
" Booking was easy but the meet and greet was not arranged. "
" We were supposed to be met at the airport, this didn't happen and we had to make our way to the the rental office ourselves. There was no apology for this and the lack of communication. The car was mechanically poor and also had lots of damage externally. For the amount paid this was not satisfactory. It had engine management lights on throughout the week. "
Value for Money: 4 Efficiency of Counter Staff: 2 Expediency of Drop-off: 5 Condition of the Vehicle: 1
KEFALONIA, GR - Reviewed by MARTIN - 08 June 2025
" Straightforward service, no waiting about and gave me the chance to refuel as I was returning the car. "
" Excellent service Straight "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by RICHARD - 08 June 2025
" Good service. The car hire met all our needs "
" Pleasant efficient staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by PETER - 08 June 2025
" Always very efficient and competitively priced and easy pick up at the airport terminal building. Staff knowledgeable polite and efficient and perfect English spoken which helps! "
" Very efficient and helpful counter staff explaining everything needed and paperwork regarding our rental. Have used Enterprise on other occasions as we are regular visitors to Kefalonia and usually hie a vehicle. They offer very competitive prices and are based at the airport which is important for us. Cars have always been clean and any slight damage on pick up is noted and recorded on film. Will certainly look at their offers in the future. Thankyou "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by AILISH - 08 June 2025
" Same as above felt I was being ask to pay extra unnecessarily "
" I paid for insurance online At pick up point i was told this was inadequate and I had to give a depsit of a further 105 euros Hot ,flustered and neede the car Paid,but felt it was wrong and I was scammed!!! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ROBERT JAMIE - 07 June 2025
" Office staff very pleasant and efficient. "
" Slightly difficult to find but great service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by MICO - 07 June 2025
" will go back again, very smooth process "
" all superb from checking in to checking out paperwork done on e-mail, friendly staff will go there again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by ROBERT - 07 June 2025
" Very good service, loved the free excess insurance policy "
" No issues, great experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by YVE - 07 June 2025
" Overall not a very pleasant start or end to the holiday, but the car was great. Still waiting for my credit card refund. "
" Very slow to be collected from The airport. Very slow to get the car - short staffed, long queue, lengthy procedures. Hard sell insurance Very slow drop off procedure - made us late for our check in at the airport: short staffed. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 3 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by RAFAL - 07 June 2025
" Very good "
" Very like "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by DEBRA - 06 June 2025
" Will tell everyone not to use volta4u but to use UNO car hire next door. Setting up on social media tk warn everyone to look elsewhere "
" Didn't go with the rental company booked through auto Europe. They tried to charge €504 for insurance for one week. What a rip off. Still haven't received my refund "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORFU, GR - Reviewed by RICHARD - 06 June 2025
" Exactly as booked "
" Very happy with the service. No hard sell on the insurance or extra chargers, which was really good!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by KELVIN - 06 June 2025
" Please let me know how I can claim for damaged suitcase and refund for key fob battery? "
" Terrible drop off experience, they ran over my luggage when reversing car. Had to replace battery in car key after 2 days cost €8 they would not give refund. Will never book Centauri again "
Value for Money: 4 Efficiency of Counter Staff: 4 Expediency of Drop-off: 1 Condition of the Vehicle: 4
KEFALONIA, GR - Reviewed by CHRIS - 06 June 2025
" Good around experience "
" Very good customer experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 6
RHODES, GR - Reviewed by ROBERT - 05 June 2025
" Easy to book on line. Reasonable waiver insurance "
" A good company to deal with "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORFU, GR - Reviewed by THOMAS - 05 June 2025
" Superb as always "
" Excellent firm, fast and friendly and they also waited for us until midnight as our flight was delayed. Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by HANNAH - 05 June 2025
" The staff were lovely and helpful but the vehicle itself was terrible. "
" The car was in a terrible condition and not directly at Corfu Airport but on the road opposite. Not ideal with children and cases. "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
HERAKLION, GR - Reviewed by KAMIL - 05 June 2025
" Everything as described. "
" Very good customer service, car as described, good price for additional service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by MATTHEW - 05 June 2025
" It was frustrating to be hot with additional charges to take the vehicle into an island as this hadn't been made explicitly obvious during the booking process. The out of hours return fee was also an additional cost we hadn't been expecting. However, overall cheaper than other providers and no major issues. "
" Staff at the Drive office were helpful and honest. No issues. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by DENNY - 04 June 2025
" Will use Exercise again next time well recommend "
" Great company no trouble at all. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ROBERT - 04 June 2025
" Very good service "
" Very good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by TIMOTHY - 04 June 2025
" Happy with the service provided "
" A good deal in terms of price and the quality of the vehicle. The member of staff I dealt with at pick up and drop off was pleasant and very efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by PAUL - 04 June 2025
" The team at Kalamata airport are great - very friendly and helpful - car was nearly new - collection and drop-off very quick and easy "
" The team at Kalamata are great - very friendly and helpful and had all the details from previous bookings. Very jock and easy collection and drop off - picking another car up next Friday "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by TIMOTHY - 04 June 2025
" The car had badly repaired damage to every corner, every panel scratched or dented. Trim parts missing, warning lights on the dash, hadn't been cleaned, 76000km and the engine had a dreadful top end rattle. When I searched through your site I specifically selected airport collection, Volta are a 10 minute shuttle away. Worst experience of car hire I've had. "
" The male on collection unable to smile and only spoke when he had to leaving me standing wondering what he was doing. Went into a sales pitch for "scratch Insurance" and was visibly upset when we declined. "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 1
CHANIA, GR - Reviewed by PETER - 03 June 2025
" Overall a good selection of vehicles and providers "
" To whom it may concern, I would like to make a formal complaint about the treatment and service we received on our recent trip to Greece. Car collected on the 23rd May 2025. I booked my car on January 13th 2025, my car wiz booking reference was #25-06-168. On arrival at the Carwiz office at Chania, it was a long process. After a 30 minute wait for my car, I was taken to a car that was smaller than what I had paid for. The car I was given, a Citreon C3, was highly damaged (photos attached) and not what I was expecting. I was travelling with friends and they had paid for a smaller car and they received a newer version of the same car as me. After talking to my wife, I queried the car I received. I was told by the manager of the office that the car I was given, the Citreon C3, was not the car I had reserved and not the size reserved. I queried why if this was the case that I was given this car. No reason was given. I asked for an alternative car, and was reluctantly given an alternative, also in poor condition. It was made clear that this was my only choice. It is disappointing to say the least, as my previous experience was very positive and why I chose to use Carwiz again. How is it possible that the incorrect car was provided when it was booked in January for a May collection? How can you as a company provide cars that are in such poor condition? Why was I knowingly given a car that was not the correct one? I would like to request a refund of the full costs for this rental, as it was a situation where the correct rental car was not provided. I look forward to hearing from you. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 1
RHODES, GR - Reviewed by BRUCE - 03 June 2025
" Autoeurope is fine but not happy with Thrifty for the extra charge for petrol. "
" I thought we had booked full to full petrol. When we picked up car we were told we had to pay for a full tank and didn't need to return the car full. So this was quite a lot of money and we didn't use up half of the tank. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by STUART - 03 June 2025
" No further comment "
" I was a little shocked that you would charge €10 for each bar of petrol short plus €12 to go fill it Might be a good idea to clearly display that in big writing Also my deposit on my cc has still not been refunded and I was told it would be refunded immediately- do you know when it will be refunded? "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by TREVOR - 02 June 2025
" See above "
" We got a very good deal so didn't expect a brand new vehicle. It had done quite a few miles but performed superbly. Car returned 60 mpg on roads in Crete so very economical. Would definitely use Surprice again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by FRANK - 01 June 2025
" everyone should avoid to use' YOURS' CAR RENTAL "
" the people at counter were dishonest and they want to fiddle , everyone , that came in , really really bad "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by ROB - 01 June 2025
" Highly recommend as value for money and great service. "
" Great service and lovely staff. Vehicle was clearly well used with visible damage and a sticky gearbox but it was well cared for and damage declared up front on pre-prepared check out forms. Can't fault and will use them again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORFU, GR - Reviewed by NICHOLAS - 31 May 2025
" I've used Auto Europe many times. This wasn't the best deal or car I've had. "
" Hard sell for full insurance "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 7
RHODES, GR - Reviewed by PAUL - 31 May 2025
" All simple and straightforward "
" Everything went perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHIOS, GR - Reviewed by JOHN - 31 May 2025
" Very good "
" Very good "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by IAN - 31 May 2025
" Excellent and easy website to use. Will use again, highly recommend "
" Professional service "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by GREGORY - 30 May 2025
" Booked collection at terminal when booking confirmation arrived indicated shuttle. However, looking at company in the terminal and cost difference Will defo use them again "
" Condition car as expected Team super helpful and friendly Shuttle was spacious and driver v welcoming "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by JENNIFER - 30 May 2025
" None "
" I was disappointed having booked a full to full policy vehicle to receive the car 5/8 full and have to try to achieve the same on return - not good enough! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by RENATA - 29 May 2025
" Easy to use and a great price too with no problems at all "
" Second time using Volta and as good and efficient as the first. Staff are great and the car was bigger than we had booked so all good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by CHRISTOPHER - 29 May 2025
" Very smooth "
" Not enough priority for customers who have already booked a car. Waiting in queue for new bookings to be processed. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 10
RHODES, GR - Reviewed by PHIL - 28 May 2025
" A "
" The first car offered appeared to be in the smaller category and more disappointingly was very badly stained and dirty inside and generally badly dented externally. The positive was the staff at the collection point very quickly replaced this car with no arguments. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 1
RHODES, GR - Reviewed by ROBERT - 28 May 2025
" As above "
" Very good at airport, value for money. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ELTION - 28 May 2025
" Thank you "
" Great stuff and great service.car was nearly new.I recommend.ευχαριστώ. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by CHRISTOPHER - 27 May 2025
" For future hirers The Drive reception is next to Europcar, without this info it's difficult to find! Booking in and out was quick and efficient, the price was excellent, the car was fine but it was quite a bit older than the pictures on Autoeurope.. "
" For future hirers The Drive reception is next to Europcar, without this info it's difficult to find! Booking in and out was quick and efficient, the price was excellent, the car was fine but it was quite a bit older than the pictures on Autoeurope. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KEFALONIA, GR - Reviewed by MARK - 27 May 2025
" I would definitely recommend a hire car in Kefalonia as there is very limited public transport. "
" Excellent value for money, new fleet of cars. The only criticism I have is that the staff push too much to take out the extra insurance when most people already have their own insurance. They try and scare people that their own insurance doesn't cover everything. Also you had to pay for petrol in advance which is unusual. But all in all a good experience and would definitely recommend this company. Always take out your own additional insurance in advance you will save 100s of euros. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by LUKE - 27 May 2025
" Great service "
" Great service all round "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by DENNIS - 27 May 2025
" Please see above "
" Very pleased with service at Royal Rentals. Both staff were polite and friendly. Quick collection and return. Just outside the terminal. So after exiting terminal head left. Continue just outside airport grounds and it's 1st left. Lots of car hire companies share the same set of buildings. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MICHAEL - 26 May 2025
" Autoeurope are my turn to hire car provider. This really is the first time they have messed up. "
" This could have been the perfect car hire experience. Unfortunately autoeurope posted the wrong collection information. When we eventually collected the card the counter staff told me this was an ongoing problem which their head office seemed unable to rectify. What a shame as a simple remedy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by KEITH - 25 May 2025
" All good "
" No issues at all . Staff very friendly especially on drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by SHANE - 25 May 2025
" Don't opt for green motion .They keep your deposit for 3 weeks and they actually take money out of your credit card so you will get a transaction fee which was was £20 for me. "
" The car got us from A to B which is all that matters but the actual condition of the car wasn't very good.I was shocked when green motion actually took money from my credit card instead of just holding it like I'm used to with hire car companies.I was charged a £20 transaction fee & I also had to wait nearly 3 weeks to get the rest of the deposit back ! Which ill also have to pay interest on.I will not be going with green motion again. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
KOS, GR - Reviewed by ERIC - 24 May 2025
" Auto Europe should have confirmed this new address and we could have then decided to stay with our contract or cancel. As it was less than 24 hours we could not cancel. "
" We booked because the car hire office was next door to our hotel in Kos. Unfortunately the office had moved elsewhere, some two miles away. They wanted 20 euros plus tax to deliver the car to our hotel! We were not informed by the company of the new address, we still had our confirmation address as next to our hotel. Very frustrating. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by SIMON - 24 May 2025
" See above comments! "
" They wouldn't let us complete the booking as the credit card we had with us was in my wife's name not mine which the booking was made under. Even though it was an additional card on the same account. So the only option they gave us was to rebook with them at a cost of €140 meaning effectively paying twice. Extremely disappointing! Please can you get back to me regarding how I get some of this money refunded as they were no help at all.. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 4 Condition of the Vehicle: 5
CHANIA, GR - Reviewed by MALCOLM - 23 May 2025
" See above (question 3) "
" This was our first experience with Volta4U who are new to Chania Airport. We were very impressed with car pick up and drop off (including pick up at airport and drop off). Helpful staff and excellent value for money. We were expecting a Fiat 500 and were 'upgraded' to a Nissan Micra. It was clean, fuel efficient and well maintained but were slightly disappointed in the gearbox. We would definitely use Volat4U at Chania again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by YVONNE - 23 May 2025
" Great experience with Auto Europe, slick, seamless, good customer service and good value. "
" Service was great. The car itself had done over 134,000 miles and felt old and was rattling quite a bit. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
SKIATHOS, GR - Reviewed by PETER - 23 May 2025
" Very pleased with everything "
" Helpful staff and very friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LESVOS, GR - Reviewed by ALEXANDER - 23 May 2025
" Very good price and with extended waiver as part of the deal via the UK website. that made it a safer bet than hiring via a local firm. "
" Very professional. Car ready and waiting. Drop off email had the wrong agreed drop off (it is probably default set to Mytilene airport!) but a quick text sorted that. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MARK - 23 May 2025
" Delighted with the upgrade. A hassle-free experience. Five Stars! "
" Very happy with the consistently good customer service that we experience. Enterprise have always In our view maintained a friendly 'customer first' approach, always looking to go the extra mile, to satisfy our needs. Will undoubtedly look to use them again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by MICHAEL - 22 May 2025
" Perfect service "
" Just excellent! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SKIATHOS, GR - Reviewed by JOHN - 22 May 2025
" Everything was fine, would use Auto Euope again. "
" Everything was fine. Pick up from the airport was great. Short drive to the office to collect the car. Car condition was recorded on video at collection and return. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORFU, GR - Reviewed by SUSAN - 21 May 2025
" This is the 3rd feedback I have done for this 1 week car rental. It was great I sent back one review online as requested then I had a phone call from you and did it again and now you need it again? "
" All very good. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by MARIO - 21 May 2025
" 100% happy "
" We were given a nearly brand new car and it absolutely perfect for our needs. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by COLIN - 21 May 2025
" Originally was suppose to fly in to Thessaloniki, but problems at Stansted airport meant that we missed our flight so had to fly in to Preveza. The original car we hired from Discover cars wanted to charge us an extra 400 euros plus taxes to change airports and have the car delivered to Preveza. So cut a long story short we hired another car from Thessaloniki from Union cars which was spot on. Even better service as we could drop the car off in parking 6 for our early flight home. "
" Absolutely great service. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by HARVEY - 21 May 2025
" Misinformation re meet and greet. The walk to the Rental shop was not far but we wasted an hour of our holiday waiting for someone that was never ging to arrive. "
" We were expeting a Meet and Greet at the airport, Having waited for an hour and nobody greeting us we opted to telephone call Volta4u. The number on the paperwork was not recognised. We ended up having to call the main Greece office to be transfered to the Corfu Office where we told they dont do meet and greet and we need to walk to the Rental Office 1 mile away. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 1 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by STELIOS - 20 May 2025
" First class experience. I have no complaint at all. I have been a client of Auto Euro, Thrifty and Hertz a few years now and I have always been very satisfied "
" Everything was very pleasant including the car but especially the people that handed the car to me and especially the people who received the car when I returned it. Well done Auto Euro and Thrifty! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by KEITH - 18 May 2025
" Staff dropped us back to the airport after vehicle return......very helpful and welcome.....went the extra mile to serve the customer. "
" Smooth check in and out.....car was better grade than the one booked. Vehicle had some damage to the wheel trims and driver's wing mirror. The staff was helpful and recommended that we took a condition video to avoid any dispute upon vehicle return. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PREVEZA, GR - Reviewed by PAUL - 18 May 2025
" The reservation was for Full to Full, however on collection I was told that it is same to same. Full to Full is easier and what I reserved. "
" The reservation was for Full to Full, however on collection I was told that it is same to same. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KALAMATA, GR - Reviewed by JOHN - 18 May 2025
" Will not use Yours again and will consider whether to use autoeurope. I have emailed you a complaint and as yet not received any response so am not finding the customer service post sale particularly satisfactory. "
" 1) This was advertised as being on-site at airport - there was no desk at the airport and it was actually a walk outside of the airport which was not ideal as my wife was in a wheel chair. 2) I was charged Eur 20 for cleaning. The car was not heavily used and was clean - as it had rained there was some dust on the car but this is the first time I have ever been charged - it should have been made more clear that this was effectively a mandatory charge. "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 5 Condition of the Vehicle: 4
CORFU, GR - Reviewed by KLEOPATRA - 18 May 2025
" Great experience "
" All great! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by TIMOTHY - 17 May 2025
" I like using Auto Europe because I know I can speak to someone on the phone if I need to. I've used them half a dozen times now but haven't had to make any claims etc, but I'm sure they would help if I had a problem. "
" First time I've used Carwiz. Booked a compact car for 8 days, they gave my a 5 door Corsa with approx 74000 kms on the clock. I had no problems at all with the car. The car had a few scratches and dents on the body and wheel hubs but we photographed every panel and the wheel hubs. We bought our own excess insurance in the UK ( Its a lot cheaper) and Carwiz withheld 500 euros on my credit card to cover part of the excess which I expected. The tank was 3/4 full ( again we took a photo) and we returned it 3/4 full. Carwiz took 5 minutes to check the car and released the 500 euros. Would I book with Carwiz in Chania Crete again, Yes. Follow the rules and you should be ok. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 9
SKIATHOS, GR - Reviewed by DAVID - 16 May 2025
" . Great value, will definitely use again "
" Very easy to arrange and really friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by CEMIL - 15 May 2025
" Not Impressed hidden charges and not service i paid for. "
" flight was slightly delayed got charged 30 euro for a slightly later pick up time. On return it was not a terminal drop off it was a transfer, we paid extra for terminal drop off. "
Value for Money: 1 Efficiency of Counter Staff: 6 Expediency of Drop-off: 1 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by DAVID - 15 May 2025
" Online booking for car hire + damage excess waiver insurance was quick. Confirmation of payment by Auto Europe was only completed after the third attempt aa my bank required me to authorise the amount to be paid in the app! Payment was sorted out eventually. "
" The Centauro transfer van driver was at the Arrivals door and I was taken to the car pick up point a lot later than the time I put on the booking. It then took quite a while to clear the people renting a car ahead of me plus those going back to the airport. They then persistently tried to get me to pay for their damage insurance which I had already with Auto Europe. The car return went a lot quicker & I was taken back to the airport within 15 minutes. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
CORFU, GR - Reviewed by SALLY - 14 May 2025
" Great prices, great car, friendly helpful staff, will definitely use again "
" Easy check in, check out, lovely friendly staff, couldn't ask for more "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by CYNTHIA - 13 May 2025
" Excellent value for money and easy to book what we wanted. "
" Very pleased with my car hire experience - value for money, quick and efficient collection and return and the car was excellent for the local roads. The second year running that we have booked with Thrifty. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MYTILINI, GR - Reviewed by TIMOTHY - 13 May 2025
" The information provided by Auto Europe (AE) was incorrect. 1. The AE voucher stated that an International Drivers License is mandatory for non-EU drivers. This is incorrect for UK driving license holders in Greece. 2. AE documentation stated that the Auto Union pickup is 150m to right of main exit from airport terminal. This is incorrect. A new airport terminal has been built. It is now several hundred yards along the road to get to the Auto Union office. A car hire rep will pick up customers from the terminal. PLEASE WOULD AE UPDATE THEIR DOCUMENTATION! "
" Auto Union were great. Sadly Auto Europe are awful. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by VASILIOS - 12 May 2025
" I have been hiring cars through Auto Europe for the last 13 years, I have always paid up front for the services provided by various companies, and have received exactly what was stated on the contract. The last experience with ABBYCAR was tainted by their demand for extra payment which was not on the contract. "
" On arrival at the issuing desk, I was informed that ABBYCAR had started a new policy OF DEMANDING 50€ per hire for allegedly providing breakdown cover over the duration of the hire. This policy was not mentioned on the contract voucher. Auto Europe is the platform through which ABBYCAR sells its services, so you should investigate this unexpected demand by this car hire company. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ROBERT - 10 May 2025
" Amazing service provided by very friendly polite staff. "
" Amazing service provided by very friendly polite staff. Collection and drop-off was quick and efficient. Will definitely book with Budget again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by ASHLEY - 08 May 2025
" You left us without a car on holiday, have still offered no resolution, your staff on the phone were utterly useless, telling us they "understood" whilst leaving us without a car or refund. We were told we couldnt speak to a supervisor, and that we would have a resolution in 5 days, it is now day 10 and we are home from holiday and we still have no resolution. We went our entire holiday with no car or resolution. We had to pay for taxis and rent another car which cost us more money and your staff couldn't have been less bothered. What an awful experience. "
" Refused to give us the car after saying we had to buy additional products. Refused to take our deposit and tried to get us to buy additional products which we had already purchased through your website. They should not be listed as a legitimate business! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
RHODES, GR - Reviewed by SAMANTHA - 07 May 2025
" All went to plan "
" Exer was a great company to hire a car from from collection to drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by GREGORY - 07 May 2025
" Great value "
" Excellent service, clean and tidy car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by SALLY - 07 May 2025
" Firendly staff, lovely car, was a quick and easy pick up and drop off. "
" Firendly staff, lovely car, was a quick and easy pick up and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PANAYIOTIS - 05 May 2025
" good quality car "
" helpful and efficient rental "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
IGOUMENITSA, GR - Reviewed by DAVID - 05 May 2025
" Very easy "
" The easiest pick up and drop off we've experienced "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by CONSTANTINOS - 03 May 2025
" Very pleased with the car, friendly staff and overall experience "
" Very pleased with the car and overall experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by BENJAMIN - 02 May 2025
" Bargain rental, newish car and no issues "
" No issues at all, all smooth and very cheap "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by MARIOS - 30 April 2025
" Hello, Unfortunately our flight was delayed and there was no communication from your side to resolve the issue and get our car. You did not provide a way to transport us from the airport to your area the same day or the next one as you promised. We kinly request a full refund of our purchase. Could you please refund us? Kind regards, Marios "
" Hello, Unfortunately our flight was delayed and there was no communication from your side to resolve the issue and get our car. You did not provide a way to transport us from the airport to your area the same day or the next one as you promised. We kinly request a full refund of our purchase. Could you please refund us? Kind regards, Marios "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by NIKOS - 30 April 2025
" We won't use Abbycar in the future. "
" A representative from Abbycar was waiting for us at the airport, and we quickly arrived at their rental site. At the front desk, we were greeted by an employee who, after processing my information and placing a €1,750 hold on my credit card, informed us that we needed to pay an additional €50 for roadside assistance. We objected, as this charge was not mentioned in our original agreement, and they told us to take the matter up with Auto Europe. I asked to see a document stating that roadside assistance was mandatory and not included in the booking. The employee left for a few minutes and returned to say that, because we had a baby with us--and because she was feeling generous--she would waive the fee. She added that, if it hadn't been for the baby, she would not have allowed us to take the car. The car itself was acceptable but not well maintained. It needed new tires, which were slippery in the rain, and the windshield wipers were worn and ineffective. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 2
SANTORINI, GR - Reviewed by DAVID - 28 April 2025
" Great all round Would recommend these "
" Great experience Very friendly Quick and easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by ANDRA-ELENA - 27 April 2025
" Not the provider's fault my experience was poor with the car pick up. Varied choice of rental companies. "
" Had to pay an extra 80 euro upon picking up the car because, I quote, "The price I paid online is too low" and I will not get "customer support or paperwork to provide for my extra insurance in case something happened". The lady at the counter refused to give me the car unless I paid the extra charge, which on the invoice was just roadside assistance. She did offer me a "free upgrade" to a bigger car, but only because that was the only car ready for pick up. Three days after returning the car, my deposit is yet to be back to my bank account. "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by IGOR - 27 April 2025
" I was totally satisfied. "
" There were no problems. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by IOANNIS - 26 April 2025
" Smooth and convenient booking process. Good value for money. "
" Good value for money - unexpectedly unpleasant experience by the staff at the counter. "
Value for Money: 9 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 9
RHODES, GR - Reviewed by MARTIN - 26 April 2025
" Very good price. Easy to use web site "
" Very friendly staff. Car was well used but clean and tidy. Mini bus to and from airport was easy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by SIMON - 25 April 2025
" Very easy to use website "
" Excellent staff very efficient and courteous. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by EWA - 25 April 2025
" I got the extra insurance to then be told at the counter that it's not gong to be honoured in Greece.... "
" Absolute rip off. They advertise insanely cheap prices but when you get to the counter the lady says it was too cheap and you have to pay more right there. That's literally what happened. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 4 Condition of the Vehicle: 2
MYKONOS, GR - Reviewed by NIKOLAS - 24 April 2025
" overall easy process but you recommended carwiz so overall not happy "
" Cheapest option for a reason! Filled up the car at a gas station in order to redeliver it with a full tank but the gas meter didn't move. Clearly it was broken. Nonetheless, they charged us a fee for redelivering the car with less gas. Even after explaining the situation to the manager and agreeing to waive the fee they still went ahead and charged us. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
RHODES, GR - Reviewed by JAMES - 23 April 2025
" Will be looking to get a full refund, dreadfull start to my holiday! "
" 1 hour late for pick up unable to contact buy phone ,no signage on pick up vehicle when they did show up ,then tried to extort money for insurance. "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by STEIN - 23 April 2025
" I returned the car three days earlier than I paid for. Did not get any refund even if you could rent it out again and make more money. Not a good way to treat a customer! Will for sure never use this company again. "
" I returned the car three days earlier than I paid for. Did not get any refund even if you could rent it out again and make more money. Not a good way to treat a customer! "
Value for Money: 2 Efficiency of Counter Staff: 5 Expediency of Drop-off: 6 Condition of the Vehicle: 4
MYKONOS, GR - Reviewed by MATTHEW - 22 April 2025
" good "
" Check in and out was easy. Car was in good conditions, tank was full so easy to return full. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by TIFFANY - 20 April 2025
" Unable to get support on the phone from a very disinterested "customer service" operative. "
" Despite nothing on the voucher re. Roadside help fee, the operative refused to allow me to hire the vehicle without paying the extra £90. Refused to provide T&C's to evidence this policy and threatened to drop me back to the airport if I don't like it. Have sent complaint, but no response. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by THEOPHILOS - 20 April 2025
" Have used AutoEurope lots of times over the years no problems. Will use them again aling with other companies that offer good value. "
" Car was an old rust bucket. We drive into Athens from the airport. Didn't use it the next day. We drove into Piraeus the next day and it broke down. Anyway, I'd filled the fuel tank from empty, and never got the refund as they have a no-refund policy. However, that was a break-down, I wasn't returning the car at end of rental period. The replacement car was also a rust bucket. No fuel provided, gave it back 1/4 full. "
Value for Money: 2 Efficiency of Counter Staff: 7 Expediency of Drop-off: 6 Condition of the Vehicle: 2
ATHENS, GR - Reviewed by ASSEL - 19 April 2025
" Very pleased "
" Very smooth expérience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by NICHOLAS - 19 April 2025
" When you get to the compound everything is good. But you were already lied to, so it takes some getting over "
" I was expecting it to be on airport. As it says in the advert. But it was shuttle bus. The end "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by DONALD - 18 April 2025
" All straight forward and good prices "
" All very straightforward. Exra driver charges were a bit high but otherwise a good experience. Pickup and dropoff very close to terminal and clean, newish cars "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by MIA - 16 April 2025
" Good. Would use again. "
" It was easy to book the car online. The staff at the counter was very friendly and helpful. The driver who drove us from the airport to the rental place was helpful and helped us out of the car. He drove safely. The car was in a good state and comfortable. The car was clean. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by GRZEGORZ - 16 April 2025
" . "
" Swift and professional. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PAUL - 16 April 2025
" Very satisfied at this time of year when prices are competitive with other suppliers. "
" Everything was quick and smooth, both pick up and drop off. Car was as expected, and of good quality. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by AMEL - 16 April 2025
" Fine. "
" Very good service. Quick friendly and efficient and reliable. I would always chose them again over other car rental companies. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
SANTORINI, GR - Reviewed by CHANDRESH - 15 April 2025
" Friendly staff, good value for money "
" Friendly staff, good value for money "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by ANDREW - 11 April 2025
" Annoying about the fuel. Also, the office is 5 mins walk from the terminal along the road (and it was raining when I returned it "
" Even though my voucher stated that I would be given a car with a full tank and return it full, the car was only part full and I was supposed to return it with the same level - with the inevitable result that I ended up bringing it back fuller "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by JOHN - 08 April 2025
" Excellent "
" Quick and friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ANDREW - 03 April 2025
" X "
" Friendly and efficient "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ANDREW - 03 April 2025
" Everything was fine "
" Nice car, excellent service, everything went smoothly. Easy to walk to from airport terminal "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by STAVROULA - 30 March 2025
" All good "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by SIMON - 23 March 2025
" Auto Europe were helful, friendly and above all very good value for money "
" Abbeycar have friendly and efficient staff and provide a good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by STEPHEN - 19 March 2025
" Easy to hire and good prices "
" Very efficient and polite "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by CHRISTOS - 19 March 2025
" Very satisfied with everything "
" Very satisfied with Enterprise as always. Staff was super helpful and polite. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by KONSTANTIN - 19 March 2025
" Perfect "
" Quick and efficient service. Excellent value for money. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by VERNON - 11 March 2025
" Rental with out headaches "
" New car, great condition and pleasant staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by MARKOS - 11 March 2025
" Very positive experience, great price offered by autoeurope. The whole booking process was smooth, no hidden fees and extras. "
" Very polite and professional during pick up and return. Mr Aris explained in details everything regarding the procedure. Car was in excellent conditions, almost brand new (2024 Dacia Sandero) . Same goes for the rest of the fleet that was available on site. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by SIMON - 11 March 2025
" Overall satisfactory after the delay waiting to be picked up. "
" There was no clear arrangements for pick up. I had to call when after 15 minutes on one was there. I was told that the pick up would then happen in a totally different section of the airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 6
ATHENS, GR - Reviewed by NIGEL - 09 March 2025
" Good "
" Car misfired. The Kenton was intermittent. Also has an intermittent/faulty right indicator. "
Value for Money: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 2
ATHENS, GR - Reviewed by JAMES - 09 March 2025
" Almost perfect in every way. The only 2 things I think could be slightly improved were: 1. I felt it was slightly unclear where I had to wait at the airport arrivals for the Surprice Minibus to collect me (would make it easier if there was a sign, and if the minibus had a clearer sign writing on the side). 2. I didn't find it easy to find a fuel station to refill the car on return. To be honest I could have used a sat nav, so my bad, but just to note there doesn't seem to be many fuel stations close to Surprice, so just something to be aware of. Otherwise I'd say overall this was one of my best rental car experiences - quick, efficient, friendly, well priced, good car. Well done "
" Really friendly staff and very helpful. Handover process was easy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PANAYIOTIS - 05 March 2025
" Very good value, streamlined service. "
" Very efficient and helpful person in charge. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by KYRIAKOS - 27 February 2025
" Brilliant service "
" Friendly and brilliant service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ELIAS - 24 February 2025
" Very satisfied "
" Very good car hire company "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by PAUL - 20 February 2025
" had selected on airport pick up, so was disappointed I actually had an off airport collect hire. "
" Had to wait for some time for collection at airport, but return trip was prompt. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
THESSALONIKI, GR - Reviewed by DIMITRIS - 14 February 2025
" Centauro, The car rental company that keeps on giving. Following an devious charge €360 from the Thessaloniki office, see previous post, the office made two credit card charges for the "door damage". One for €114 and one for €244. The first one was the fuel deposit which was used towards the "damage" and the second was for the remaining amount. This is has caused a problem with my accounts and with my insurance, as both need to see a single charge from € to £. Neither the local office nor the head office in Spain were willing to debit my card with and make a single charge. Adding to that the head office ensured me that there is not an issue with the double charge, dismissing legal accounting requirements that exist in both UK and Greece. Advice, if you rent from Centauro, and you have an "accident", and you have your own insurance, do not accept to use the fuel charge towards the deduction due to damage. The charge MUST be from the deposit or a completely new charge. And don't forget to take a private on a Centauro insurance!! "
" Gentauro in Thessaloniki. Avoid Review of Centauro Rent a Car Reviewed yesterday I had used Centauro Thessaloniki Car rental numerus time in the past and I could only describe their service, up to this point, very good. Up on my arrival to collect the vehicle on the 1st of January 2024 customer service tried to force sale to me a Centauro CDW insurance which would cost 2 times the cost of the rental. The customer service representative used arguments that were not applicable to the vehicle. For example, accidental damage to the alloy wheel which the vehicle did not have. Up on my return to drop of the vehicle, 2/2/2024 @ 16:30 the same customer service representative was very eager to find scratches and faults to the vehicle. He has raised damage "incident", a number of door chips found on the driver's door edge. Considering the length of the rental, 24hr, and the place where the vehicle was parked during the duration of the rental, private covered car park 50 km form the city (I have access to another vehicle and the car rental is only used for traveling to and from the airport to the place of my stay), it would be impossible to have the door damaged. The customer representative also refused to provide a detailed description of the fault in the incident report, his details and he was eager to charge me €360 for the damage. I have been renting vehicles in many countries both for pleasure and business and from many different car rental companies but I never experience such behavior that can only be described as vindictive and totally unprofessional. As a result of this extremely poor service, I will withdraw all existing rental bookings with Centauro, and I will also make sure that all future business and personal rentals will not be made with Cantauro. My advice, either get a total CDW from Centauro for the extraordinary amount of €50 euro per day or find another car rental company. There are many in the area that will be happy to have your business. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 8
RHODES, GR - Reviewed by TIMOTHY - 11 February 2025
" Auto Europe I have used various times and will do again. "
" Gave my flight details when checking in online so was miffed when waiting in baggage claim the counter server called me telling me I had 5 minutes to get the car keys as he was going home and that if I did not I would have no car keys. I had to leave my wife to collect our cases. The rear seat belt did not work so we could not take our grandsons out. Drop off was just leave the car and put the key in the office. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 3
ATHENS, GR - Reviewed by SIMON - 05 February 2025
" I paid auto Europe for full damage waiver, however was told at the branch I had to either leave a €2800 deposit from which any damage would be taken and then I would have to claim that back from Auto Europe OR pay €140 to the branch directly for their own insurance. So a €90 hire turned into a €230 hire plus another €200 deposit for tickets. We were waiting over an hour for collection and had to call 3 times. The branch is over the rd. please let me know your thoughts. "
" . "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 2 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by CHARALAMBOS - 31 January 2025
" Very friendly staff "
" Very satisfied "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by STEPHANE - 27 January 2025
" Good "
" Great "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by CHRISTOPHER - 17 January 2025
" AE were great, but Centauro were dreadful. I used them once before a few years ago and they were fine, but they have clearly motivated their staff to do anything at all to sell these policies. Perhaps each sold policy is 100 Euro commission to whoever sells it. Whatever the case, terrible, and never again! "
" The counter staff were borderline criminal. They pushed their 300 euro insurance package very hard, and lied in the process. We were told our own excess protection insurance wasn't accepted in Greece. This is not true. When that didn't work they told us that if there was any damage they would refuse to supply us with any invoices for the excess so we would not be able to claim from our insurance company. Even the British (but fluent Greek speaker) next to us was extremely upset with how she was being treated (exactly the same pressure and lies). We did not take their package, and it had a very negative effect on our trip to begin with. I will never use these people again, and I think you need to have a serious word with them as your reputation is somewhat linked to the treatment this company dishes out. "
Value for Money: 8 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 3
ALEXANDROUPOLIS, GR - Reviewed by SPYRIDON - 15 January 2025
" Everything was great as always. "
" Although it was stated that I will receive the car with a full tank, this wasn't the case and when I tried to question this with the representative he was very snarky and rude. I will try to avoid Europcar in the future. "
Value for Money: 9 Efficiency of Counter Staff: 3 Expediency of Drop-off: 5 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by RIAD - 11 January 2025
" הרכב היה קצת מיושן, והמגבות של סילוק המים מעל השמשה הקדמית היו ישנות ולא עבדו כמו שצרי "
" הרכב היה קצת מיושן, והמגבות של סילוק המים מעל השמשה הקדמית היו ישנות ולא עבדו כמו שצריך "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by ANDREW - 09 January 2025
" Friendly, efficient and professional. "
" Friendly and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by NIKOLAOS - 03 January 2025
" Excellent experience overall "
" Great car professional staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by GEORGE - 31 December 2024
" Very efficient "
" Very efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by NIKOLAOS - 23 December 2024
" One of my worst experience "
" I rented an economy small car (Fiat Panda) to do my job in the town. However, they gave me another car from the 'S' category (Nissan Juke) without any prior warning. It was night time, and there was not enough light to inspect the car that I did not want to rent. The policy of Centauro is very strict and unacceptable regarding charges. The only pleasant aspect of this unpleasant experience was the extremely polite employee. However, this is not enough to change my opinion : I do not want to rent from them again! "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ZAKYNTHOS, GR - Reviewed by KEVIN - 12 December 2024
" A very straightforward process to collect and return the car "
" Excellent service, great value "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by EDWARD - 11 December 2024
" My only niggle is that the AutuEurope booking site states that Volta is on site at Athens Airport - it's actually a 5 minute drive away... "
" Excellent firm "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by ROBERT - 10 December 2024
" As above "
" The company treated us well.A "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
THESSALONIKI, GR - Reviewed by PETROS - 06 December 2024
" I rent cars from them at least twice a year. Never had any problems with car wiz. "
" I rented cars from them berore. Everrything was fine. Their cars are in good order and clean. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by BEN - 05 December 2024
" As above. "
" A bit of a wait for the transfer vehicle from the terminal to the Volta location. Then only one person serving at the counter, and took a good 20 minutes to be served. Apart from that, all good. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by FOTIS - 04 December 2024
" The first car offered had a cracked windshield! I had to take a car one category smaller than the one I paid for ! "
" I was not told that i will be charged €100 if I return the car after office hours !! I returned the car 3 days before the contract was due!!! "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 6
ATHENS, GR - Reviewed by IOANNIS - 03 December 2024
" Very positive overall experience - good value for money and smooth process. Strongly recommended. "
" Friendly staff. Overall process smooth and straightforward. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DIOGENES - 30 November 2024
" x "
" x "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by HISHAM - 28 November 2024
" It is very obvious that auto Europe does not vet the companies they recommend. "
" The problem is the staff checking in attitude. They refused to accompany me while checking the car . They asked me to take videos and photos but they can't add any scratches or dents to their contract. It is only at check out that they can review my photos. Very intimidating attitude to take the company Inssurance policy. The delay of the staff to check out cars was obvious at our check in and check out so we decided to arrive too early to avoid any risk losing our flights but I can see other passengers very nervous and irritated. The intersting fact was that there was plenty of staff hanging around smoking and not helping in the check out. We saw them checking cars out at our arrival but were hanging around smoking and they asked our driver to do the check in cars which delayed our driver. There is a vacuum of leadership in that office of Athens airport with poor behaviour and bad customer experience. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 3 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by AIDAN - 26 November 2024
" The above depends on how you respond to the complaint that I am about to send you "
" They are rip off merchants and you should not subcontract for them if you value your reputation "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
HERAKLION, GR - Reviewed by SEAN - 23 November 2024
" Apart from the car not breaking down it was pretty much as bad as it could be. I'd like a refund on the addition unnecessary insurance I was forced to purchase. I will actively tell people to avoid this service unless this is resolved. "
" It's a scam. Valid credit card presented at collection (which previously and then later worked afterwards) but was told the credit card didn't work and I HAD to purchase their own insurance (meaning auto Europe cdw insurance was a waste). It was 4:30am and I was on my own. I had to provide a 200EUR cash deposit which I really didn't want to do. They knew this and took advantage of me. The car was awful. Smelt horrendous and one of the belts in the engine made a horrible whirring sound. I'm surprised it didn't break down. I arranged via email to return the car earlier than planned and this was agreed. Upon trying to return the car I had to wait 2.5 hours because there was no one at the desk. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by ARISTIDES - 18 November 2024
" Very efficient website with good coverage of information and large number of options to choose from. Telephone support, whenever needed, also excellent. "
" Very efficient as well as friendly service, very polite and obliging personnel. Regarding the car, immaculate, very new, couldn't ask for anything more. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by THEOFILOS - 17 November 2024
" Efficient and professional "
" Although i have been hiring car from Centauro for years, this is the worst experience I ever had. I usually collect my car after 22:30 because of my flight to Thessaloniki. The collection was the usual stuff. They gave me the contract and after a quick look aroung the car, I did not see any damaged panels to further report. The bad lighting did not help... Upon my return, I positioned the car as close to the main building as possible and under their external lights. Upon inspection, the staff told that there two scratches and asked me for photos when I collected the vehicle. I pointed out to them, that their contract notes to report to them any damage, but the two tiny scratches they were pointing out they do not classify as damage neither could be seen under the poor lighting conditions at 22:30 at night, for me to report. Nevertheless, they failed to provide themselves any kind of photographic evidence that the scratches were not there when I collected the car. It is obvious because I did not have a full insurance with them, and the car was going back to FIAT in a few weeks time,it was easy for them to blaim me for those pre-existing scratches! They charged me €900 for that! In addition, their main offices have not provided me with any documentation of the cost/charges! The worst service I have ever received! I used to be think very highly of Centauro and I took pride in returning their vehicles in the same condition I collected them, but this experience made me feel extremely dissappointed, robbed and unfairly treated, as those tiny scratches had nothing to do with me! Very sad situation indeed! I now know that their operating standards changed and that they are trying to pray on unsuspected loyal customers, hence I will be very weary in the future. Of course I am disputing those charges with my CC company and I hope that all will end well and I will have the money they stole from me back... "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 7
HERAKLION, GR - Reviewed by REDAS - 16 November 2024
" Still waiting for a response from Autoeurope in regards to this rental. Emailed 2 months ago and still no response when will I get my refund. "
" What an absolute disappointment--it felt like a complete scam. There was no Volta4U counter at the airport, despite their claim to be located there. Instead, we were taken by a Monza van, about 10 minutes from the terminal. When we arrived at the Monza office, we immediately noticed another couple arguing with the receptionist because their booking couldn't be found, and they weren't given a car. This set the tone for what was to come. When it was our turn, I presented my booking confirmation, only to be told there was no reservation. To make matters worse, the staff explained that Volta4U isn't a car rental company but just a broker. This was both shocking and confusing. As it was already late, we called AutoEurope for help, but they were completely unhelpful. We were told to call back during the day to speak with their office, which was no use in resolving the situation. Rather than wasting more time, I decided to rent a car the next day from Hertz. My advice: avoid private car rental brokers like Volta4U at all costs. Always book with reputable, well-known car rental companies to steer clear of these types of scams. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
RHODES, GR - Reviewed by SEAN - 15 November 2024
" Not sure prices were competitive "
" Shocked to find 4 gentlemen sitting in the rental car with their luggage on collection, no staff in car park, all cars open so no way of knowing who's car was who's. "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by GERARD - 12 November 2024
" As mentioned all else was fine apart from the filter issue and finding where to go in pick up "
" My only gripe with the booking is I selected an on airport company with the filter but it was a pickup in the car park. The instructions to find the car park on arrival were non existent but got there in the end. The trip to the depot wasn't far and all else was smooth - lovely staff at the depot. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by MATTHEW - 11 November 2024
" Excellent Service from airport pick up and drop off to ease of collecting the car. Pleasant staff, no issues. "
" Excellent Service from airport pick up and drop off to ease of collecting the car. Pleasant staff, no issues. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ITALO - 11 November 2024
" Everything went well apart from two things. First, there was no indication on my booking that the car I reserved was electric. The only clue was an E beside the name of the car. As we were traveling around Greece, it meant we had to do several long stops to recharge the car. "
" Everything went well apart from two things. First, there was no indication on my booking that the car I reserved was electric. The only clue was an E beside the name of the car. As we were traveling around Greece, it meant we had to do several long stops to recharge the car. The second point was that at checkin we were not informed that we should return the car with full load of the batery charge. Usually when we rent electric cars, the sales pitch from the companies is that we don't need to spend on fuel and no need to charge the car either. I would be glad to be well informed in advance. Thanks. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by MICHAEL - 10 November 2024
" We will continue to rent with green motion when competing product available "
" Very good service at a good price "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by CHARLOTTE - 09 November 2024
" Good "
" Excellent "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by STELIOS - 09 November 2024
" Al went very well. Thank you everybody "
" Very good experience indeed! But, my god, so many companies involved it's confusing and even risky! Names of companies: autoeurope, autohellas, hertz and thrifty!!!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by AIKATERINI - 08 November 2024
" Easy and straightforward "
" Excellent! All very satisfactory and staff very accommodating and friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DAVINDER - 07 November 2024
" Misleading website - showed Airport pick up and drop off, but a shuttle bus was required added an 1 hour plus. Auto Europe site need to be transparent. After logging a complaint, got a standard apology. "
" Most panels on the car were damaged and interior was not totally clean. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 3 Condition of the Vehicle: 3
KOS, GR - Reviewed by ALAN - 06 November 2024
" Everything worked perfectly "
" Everything from start to finish was fantastic service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SAMOS, GR - Reviewed by VICTORIA - 05 November 2024
" Very happy. Will definitely use Thrifty Samos again. "
" Really friendl helpful manager and staff. Nice clean and well maintained car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by JOHN - 05 November 2024
" Very satisfied and good value. "
" It was not clear where to meet the transfer vehicle and had to phone the office, otherwise very satisfied. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by THERESE - 05 November 2024
" Contacted auto Europe as well re the insurance, not helpful at all. "
" Conned into taking out additional insurance, despite telling staff I had already got full insurance.In the moment of being conned, I really felt pressurised by the counter staff to take the additional insurance. Told the tank was full when it was half full. When I went back to tell them this and to ask for the insurance money to be refunded, he said he couldn't reverse the transaction even though it was only done 5 minutes previously. Car was badly damaged, but this wasn't disclosed ( stupidly I didn't check before I took the car, it was late and dark). Only found that the next morning . Tried to contact Centauro the next morning by phone and by email to discuss insurance refund . No response. The whole experience was poor. I am also cross at myself at being conned. "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 1
CHANIA, GR - Reviewed by THOMAS - 04 November 2024
" Sent email on morning after issue, asked them to help me arrange another vehicle from where I was and all I got was that due to T'c & C's they could not refund...not what I asked for so found a local company "
" Flight was delayed and sent email to rental company. Got to airport at after midnight and pickup. Called them and got a message to say office is closed. Had to get a taxi for Euro 176 to hotel. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORFU, GR - Reviewed by TONY - 02 November 2024
" Very poor experience. No one interested in helping us as, would never use the booking company or car rental company again "
" No meet and greet available Dirty lower spec car No air conditioning Poor response when complained "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
HERAKLION, GR - Reviewed by JAMES - 02 November 2024
" . "
" . "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
SANTORINI, GR - Reviewed by VANESSA - 02 November 2024
" Fab! Cheap and easy way to explore Greece! "
" All good! Located across the road from the airport. Easy and efficient process. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by ELIZABETH - 01 November 2024
" Very easy to book with auto Europe and a good choice of vehicles and companies "
" The best car hire experience abroad that I've ever had "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by JONATHAN - 01 November 2024
" - "
" - "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by JAMIE - 01 November 2024
" All good "
" Excellent and helpful to include damage waiver in the rental of the vehicle "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by DAVID - 01 November 2024
" Easy to book and select preferred rental company "
" Excellent customer care by staff in Greece "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by KEVIN - 01 November 2024
" Very easy experience from start to finish "
" No problems very efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by GABRIEL - 31 October 2024
" Yours Rhodes: Staff were very smiling, attentive, polite, and swift, and there was no hard sell on extra insurance whatsoever. Both pick-up and drop-off were a doddle, and the deposit was returned only a couple of days afterwards. Car was new (208 1.2 normally aspirated), not the quickest thing (my choice), but ideal for Rhodes (which has a few dirt/gravel tracks & car parks and a theoretical maximum speed limit of 80kmh), car was very clean and fresh inside (please remember persistent dust on the island when judging external), and price was excellent, less than a pint at the pub/day. On driving off, an unfamiliar dash light came on, and going back they dealt with it immediately. Yours will be my go-to every time I return to Rhodes from now: 5 stars. Thank you Sevi and to your manager! "
" Excellent. As I said, after this treatment, I will use you every time I come to Rhodes from now on. Thanks to both of you. Sevi, good luck with your next big adventure! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by JOHN - 31 October 2024
" Easy to book excellent price We will book again "
" The staff were all excellent but the car had a lot of damages The customers must take a lot of pictures. The staff were all very polite, helpful and did their best to help us "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 6
SANTORINI, GR - Reviewed by CHARLES PETER - 30 October 2024
" Car rental was efficient and a problem I had with deposit return was sorted swiftly "
" Fast service at car rental "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by JOHN - 30 October 2024
" Otherwise all acceptable for our purposes. "
" Our plane was delayed and so we had to pay 25€ out of hours fee as their office hours are not as written on the booking voucher! "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by JAMES - 30 October 2024
" Very good all round "
" Very easy would recommend "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by SAMOUIL - 30 October 2024
" Good value, straightforward booking and lots of choice. "
" Took too long to collect the car. Perhaps they were understaffed due to it being a Sunday evening. However, car and value for money were great. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DEEPAK - 30 October 2024
" Everything was smooth and the staff was very friendly "
" Everything was smooth and the staff was very friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by DEMETRIS - 29 October 2024
" lovely "
" v good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by CLAIRE - 29 October 2024
" I have always had good service from autoeurope. Easy to book. But no helpline out of hours means I was taken advantage of by Abbeycar agent. "
" I arrived in Rhodes very late at night. The AbbyCar office was waiting to close. On arrival via their shuttle bus the agent told me he could not accept my credit card for security deposit on the autoeurope booking. He said he could only rent a car to me if I paid an additional £175 fee. I was stranded, had no other way to reach my destination so I paid £175 plus the security deposit (which was returned later) using the same credit card that the agent said he could not accept for the original autoeurope booking. I feel this was done because he knew I had no other way. A Long distance from airport. No taxi nearby. Long way from my hotel - He said either I don't rent you a car and you walk away, or you pay £175 and a security deposit, then I rent you a car. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by JONATHAN - 29 October 2024
" No complaints. A clear presentation online of the deals available & good after-sale communication. "
" Counter staff were very efficient & the staff that managed the handover of the vehicle were friendly & chatty. The vehicle itself was very disappointing. On day two of the hire we noticed the smell of fuel in the vehicle. It became more noticeable as the week progressed. The rear passenger side tyre lost pressure & flagged a warning on the display so we took it to the garage to sort it out. The car was just generally quite tired – cigarette burns on driver's seat, a few rattles, 'baby on board' sticker with full imprint residue visible on rear window. Not a big thing but a lack of general vehicle care. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 4
RHODES, GR - Reviewed by NOEL - 29 October 2024
" I always use Auto Europe when travelling and get great customer service if required and good value. "
" There was nobody at the pick-up point and I trouble getting my phone to work so it was 30 - 40 minutes before I was collected. The people were friendly and helpful, the car had a lot of damage all round so I took a quick video in case of issues when dropping it back off. There were no issues though. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
CORFU, GR - Reviewed by ANTHONY - 29 October 2024
" We were delayed by a day and when we got there they had cancelled the contract even though we had paid up front for the week. Auto Europe gave standard message saying it was our fault we did not contact them even though we had an urgent issue which caused our delay. "
" We were delayed by a day and when we got there they had cancelled the contract even though we had paid up front for the week. Auto Europe gave standard message saying it was our fault we did not contact them even though we had an urgent issue which caused our delay. "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 1 Condition of the Vehicle: 1
RHODES, GR - Reviewed by LES - 28 October 2024
" We have used Auto Europe on numerous occasions over the last 12 years and have had a trouble free experience every time. Ironically our only experience of a car hire scam was the sole occasion we dealt directly with an agent for one of the big names in the car rental business. "
" The pickup and dropoff together with the collection and return process were all efficiently and courteously handled. The Nissan Micra had obviously seen a lot of use, but it drove well enough. The hire cost was very reasonable, so show room condition could hardly be expected at the price. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by CHRISTOPHER - 28 October 2024
" All ok "
" To far from the airport and have to cross a busy junction "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by HARRY - 28 October 2024
" All good. "
" Easy to get to the office and the process to collect the car was straight forward. I had pre-purchased excess insurance and was pleased to do this as there was effort exerted by staff to get me to purchase theirs - but this did include useful information about what would incur charges. Returning the car was straight forward and they delivered us to the airport. A positive experience with Goldcar. They encouraged us to take a lot of photos at collection should we need to reference them at return - all good practice. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by MARY - 28 October 2024
" It made the whole car hire, less stressful and they were great ambassadors for the Peloponnese. "
" Spyros and his colleague were helpful to the max, on great places to visit, recommended places to stop, see sites and eat. They were honest and rare example (in our experience), of car hire places, that did great service, but didn't want to load you up with other costs. In short, a fantastic experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by STEVEN - 27 October 2024
" Very pleased. Will try very hard to use them again if I return to Crete "
" Great value and very friendly people at drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by SAJID - 27 October 2024
" Auto Europe is fine to deal with "
" They ask you to buy insurance which isn't necessary and then they don't check the car with you. And they look at the car later and penalise you for damage that you haven't done. Please avoid centauro "
Value for Money: 10 Efficiency of Counter Staff: 3 Expediency of Drop-off: 5 Condition of the Vehicle: 4
KALAMATA, GR - Reviewed by ELIZABETH - 27 October 2024
" The online experience was straightforward and I received an email explaining what I needed to bring to collect the car. There was some initial confusion because an online message mentioned the need for an international driving license but this wasn't necessary and was clarified in the email. "
" Pleasant, helpful and efficient staff. The car was clean and the tank was full. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by PHILLIP - 27 October 2024
" Very easy to book and everything was exceptional for the price. Will use Auto Europe again when booking car hire. "
" Very close to kalamata airport and quick sorting out paperwork and payments. Very fair with fuel levels and costs. Would recommend Drive messini to anyone hiring a car from Kalamata airport. Very easy to get to either side of Kalamata from depot. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by PETER - 27 October 2024
" Very very poor. Very surprised that you have this company on your list of suppliers as this is not the standard that I would expect of any car rental and certainly the worst that I have experienced in 30 years of renting vehicles "
" Worst car rental experience ever. Arrived 20 minutes after stated pick up time of 10 pm and was charged 35 euro out of hours fee. Tried to sell me an enhanced recovery advising they would otherwise take up to 72 hours to come out to any breakdown. Refused this and advised I would leave the car where it was in this case. Checks for the handover were very odd . Car was not in good shape with high miles stained seats and quite a few scrapes . Agent seemed to place a heavy focus on damage to vehicle and there said there were restrictions where car could be used, Office was plastered with signs about number of bags allowed and £150 fee if car was returned dirty with beach sand in it. Seems excessive charge for hoovering. Returned the car as received , same agent proceeded to examine tires underneath of car and bodywork. Then announced I would have to pay for damage to front bumper. After a big argument and speaking to the manger they agreed there was in fact no visible damage to the front of the car. This is awful practice . They seemed to think this was fine as i had excess insurance . Overall bad stressful experience. I do not think you should offer cars from Abby Car "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
KEFALONIA, GR - Reviewed by JONATHAN - 26 October 2024
" As above. Wholly unsatisfactory. "
" Didn't meet us at Airport as I had been informed, I had to find their carlota after waiting for half an hour. The car was covered in scratches and dents. I was told not to worry about this, all will be fine. I am not an idiot and know how these companies operate. I took 25 photos of the damage and made sure the member of staff was shown in the pictures. The interior of the car was also badly stained. I was not issued any paperwork on collection. On returning the car, a different member of staff tried to imply the damage was caused by me. I then showed all the photographs to him, which were dated from the collection date. I also showed him pictures of the fuel gauge showing I had returned with more fuel than I had got on collection. I have no doubt whatsoever, had I been inexperienced or nieve in these matters and not taken all the pictures I would now be arguing the case to redeem a large amount of money exer were claiming for damages. I did not receive an email or paperwork on return and had to chase this up with your own office the following day. All in all the hire was a shambles and a farce. The car was fit for the scrap yard and exer gave the impression of being a bunch of bandits. I will never knowingly use exer again and will think seriously before using auto Europe again as I was not aware you were passing the booking to a 3rd party in the first place. The entire experience was wholly unsatisfactory, unprofessional and actually quite unsettling. "
Value for Money: 2 Efficiency of Counter Staff: 2 Expediency of Drop-off: 1 Condition of the Vehicle: 2
ATHENS, GR - Reviewed by PAVLOS - 26 October 2024
" no comment "
" All ok, apart from the seats of our Opel corsa which were very dirty. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by ROY - 26 October 2024
" Chose Europcar for its airport presence and pickup. Won't use them again. Understaffed at the counter and dismissive at car collection. "
" Long wait at the Europcar counter, Athens airport on pickup and again when I returned the car. I'm still confused between the Autoeurope cost of £156 and Europcar having me sign a contract for €192. Staff at collection were rude and unhelpful, failing to provide any guidance on the car's controls and systems. "
Value for Money: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 7
SANTORINI, GR - Reviewed by PAUL - 26 October 2024
" Used many times before and will probably use again...providing we get a car in much better condition next time. "
" Aware it was end of season but probably the worst one we've had via AutoEurope. Very badly scratched and scuffed and lots of dints/bumps. Assured it was mechanically sound yet the tyre pressure and engine temperature lights kept coming on throughout the week. No major need to return the vehicle as didn't use it that much whilst on Santorini. We are visiting again in May 2025 so hopefully we get a much nicer car next time. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
AKTION, GR - Reviewed by SIMON - 26 October 2024
" Excellent service "
" Nice new office at Preveza "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by NICOLAS - 26 October 2024
" Good "
" Efficient check in and car look over. Ditto the reverse at the end. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by DAVID - 25 October 2024
" I don't know if Avis or Auto Europe are responsible for overcharge. "
" Avis have taken €160 from my credit card for local vat and vehicle license fee, both of which were included in the prepayment. I am now attempting to get it back. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CORFU, GR - Reviewed by PETER - 25 October 2024
" All positive "
" Helpful with luggage and driving tips in Corfu. Advice given for fuel top up and returning the vehicle. Very pleasant customer focused rental. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by TERENCE - 25 October 2024
" Very smooth "
" Very effiencent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by ROB - 25 October 2024
" Have used Auto Europe for years and you are always the best value. Booking on the website is easy, simple and quick and I've never had a problem with any booking I've made. I'll be back for my next holiday hire! "
" Lovely friendly and professional staff, very efficient and quick collection of a high quality vehicle. Excellent experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by DAMION - 25 October 2024
" Very good choices for car rentals. Very satisfied. "
" Office is a short walk from Corfu airport. Had no issues with the car (Citroen C3) for the week. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by MATTHEW - 24 October 2024
" Would highly recommend "
" Excellent value for money. First class service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by CRAIG - 24 October 2024
" All good. Smooth process "
" Everything went smoothly and fine. Friendly staff. Cars are not cleaned in between rentals, but that's accounted for in the cheap rental price I guess. Will use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHIOS, GR - Reviewed by HAMIT - 24 October 2024
" Very satisfied "
" Staff was helpfull "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by MARK - 23 October 2024
" Very easy booking and good communication "
" Very helpful staff very easy boo "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KALAMATA, GR - Reviewed by JOHN - 23 October 2024
" All excellent "
" It all worked exactly to plan. Yanni met us at the airport and he was helpful, imformative and a nice man. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by CHRISTOPHER - 23 October 2024
" We will never use Volta 4U again. "
" Our agreement stated we would have a 'meet and greet' service at the airport, but nothing arrived. When therefore had to walk to the car hire office, about 300 metres with luggage, and luckily it wasn't raining. The member of staff made no apology for this lack of service and blamed Auto Europe for not informing us about this change. On our return, we met the same agent. My wife, who has a medical condition, asked if there was a toilet she could use, and was told very curtly she could not. Needless to say, we had to walk to the airport. Throughout the encounter the agent never made eye contact and answered any question with only the briefest of replies. "
Value for Money: 10 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by KEVIN - 23 October 2024
" Would recommend and would use again kj uk "
" Great price nice new car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by MICHAEL JOHN - 23 October 2024
" Booking and price with yourselves was very good- we have used you many times and will continue to do so but will be more 'savvy' when collecting our next car "
" When they saw we had paid only £100 for 10 days hire the couple at the desk talked to themselves in Greek and the lady took her car key off her key ring and said you have my car which was old and not prepared. I suspect they kept the car allocated as they did not want to release a much more expensive car that should have been prepared for us. We were in holiday mood in Corfu town and it was raining so I did not think at the time to query this! "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KEFALONIA, GR - Reviewed by BEATA - 23 October 2024
" Have hired form Yours before in Greece and will do again "
" Very easy process, car ready when we arrived, easy drop off, very happy with everything "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by STEVEN - 23 October 2024
" Very professional from start to finish, all for an excellent rate! Very satisfied customer. "
" Very professional from start to finish, all for an excellent rate! Very satisfied customer. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ALAN - 22 October 2024
" Wonderful "
" Quick and easy pick up and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by MARTIN - 22 October 2024
" What an absolute joke. You nit only provided inaccurate pickup info. You cancelled the booking, rebooted it yourself and didn't tell us. What a joke "
" What an absolute joke. You nit only provided inaccurate pickup info. You cancelled the booking, rebooted it yourself and didn't tell us. What a joke "
Value for Money: 6 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 6
ATHENS, GR - Reviewed by ALISON - 22 October 2024
" Excellent value for money. Counter staff were slow to deal with customer and ignored my presence at the counter for a few minutes but once they attended to me the service was good. "
" Excellent value for money. Counter staff were slow to deal with customer and ignored my presence at the counter for a few minutes but once they attended to me the service was good. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by JOHN - 22 October 2024
" Drop off a bit tortuous as bus to the terminal "
" Front wiper on vehicle was I suspect not a Toyota part "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 5 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by MATTHEW - 22 October 2024
" hh "
" hh "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by ROGER - 22 October 2024
" The only issue I had was trying to locate the car hire company at chania airport. Perhaps some signage would help at the airport. "
" Staff were very helpful and friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MYTILINI, GR - Reviewed by EBERHARD - 21 October 2024
" . "
" Very smooth process - even had somebody waiting outside the terminal on our return. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by RONALD - 21 October 2024
" reservations@autoeurope.co.uk Hi Voucher No UK5705793-1 Re Car hire from Athens Airport. On your voucher it states directions at airport , on arrival Exit at N85, there is no such exit no in airport. On arriving we searched for N 85 Nobody at arrivals hade any idea concerning N85, so on exiting arrival's to look for N85. We where wondering around for something that did not exist, now time was getting on By the time we did find our Mini bus connection It had left the airport and we had to wait for over 1 hour and in total one hour and 30 minuets after I had to phone hired car company. Not a good start for my holiday. Your directions should of stated that On arrivals Exit No 5 turn Right for 20 meters and pick up bus is on your right. "
" Very Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DAVID - 21 October 2024
" Underwhelmed "
" We had asked for a GPS but told to ask/pay locally, however on pickup advised all were broken! Our phone was nearly out of charge so advised to go to local retailer for cigarette usb and sim card so we could get to our destination, however after purchasing cigarette attachment broken!! Car smelt of fuel wasn't impressed with service unfortunately "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 4
ATHENS, GR - Reviewed by CHRISTOPHER - 21 October 2024
" Auto Europe - very good will use them again. Abbycar - never again ! Please investigate. "
" PLEASE READ THIS BECAUSE I WANT TO RAISE SOME SERIOUS CONCERNS. I was told that my Credit Card would not be accepted because, being newly issued, it was unembossed. Consequently, unable to use this card to leave the €600 deposit I was obliged to pay an unexpected €90 for an insurance "Premium Package" and also leave a €150 deposit paid using my debit card. I found this behaviour not only stressful but bordering on criminal. However, having just disembarked, tired from a delayed flight and driven to the pick-up depot several kilometres from the airport, I had little choice but to accept. I would also like to express my concerns about the driver, acting for Abbycar, A South African now living in Athens, he collected us from the airport and drove us to the pick-up depot. For the whole duration of the drive his only topic of conversation was based around racist comments about Greeks, the immigrant community and his own ability to react to confrontation by violence. This experience combined with unexpected financial problem mentioned above made us both feel that we were, for want of a better expression, dealing with a bunch of crooks. "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 10
CORFU, GR - Reviewed by EAMON - 21 October 2024
" great staff! "
" Super helpful, no issues to report. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by NICHOLAS - 21 October 2024
" Seamless experience - polite and efficient counter staff and return check agent. Both spoke excellent English and were pleasant and upbeat. No hard-sell for additional insurance at the counter and vehicle was virtually new with only 3k on the clock. Would not hesitate to use them again. "
" Seamless experience - polite and efficient counter staff and return check agent. Both spoke excellent English and were pleasant and upbeat. No hard-sell for additional insurance at the counter and vehicle was virtually new with only 3k on the clock. Would not hesitate to use them again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by CHARLES - 21 October 2024
" wii use this service again "
" will be happy to use alamo in the future and auto europe "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by JOHN - 21 October 2024
" It was all fine other than the age excess "
" My only problem was that I was charged an excess because of my age when I have experience of driving in many parts of the world. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by CHRISTOPHER - 20 October 2024
" Great value "
" Efficient service, friendly personnel, great value "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
RHODES, GR - Reviewed by KEVIN - 20 October 2024
" Very pleased with Autoeurope - I actually booked 4 cars from you on this holiday to Cyprus, Athens & Rhodes. "
" The chap who showed us the car in the car park was very friendly which was nice "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by BRANISLAV - 20 October 2024
" Finding shuttle van was not easy. Received excessively used car that was randomly filled with a fuel. They don't provide you with a car damage list but only issue with some document via email that again doesn't show anything. So you better take photos of all the scratches and damage. Also, returning car to a remote station was not easy. Fortunately it was very close to the airport "
" Very confusing additional insurance to zero excess. Vehicle given had 106K on the clock and pretty old "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 4
RHODES, GR - Reviewed by ROBIN - 20 October 2024
" Very speedy pick up and efficient drop off. "
" Very speedy pick up and efficient drop off. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KALAMATA, GR - Reviewed by JONATHAN - 20 October 2024
" easy experience from booking to pick up and drop off "
" great service and price "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by GRAHAM DENNIS - 19 October 2024
" No problems, great price "
" Simple and straightforward booking, payment, collection and return! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by IAN - 19 October 2024
" Painless "
" Great staff, no hard sell on insurance. Was however offered enhanced breakdown cover for €40 which was unexpected "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by EDWARD - 19 October 2024
" When I booked with autoeurope and bought the 'full insurance' I thought that was what I was doing AND any damage etc to the car would be covered - this was NOT the case. I had to pay a further 175 euros to Alamo to get the insurance I needed !! In future I will not book thoung an agency and have to pay 2 lots of insurance I will go to the company direct. "
" OK "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KALAMATA, GR - Reviewed by LAURENCE - 19 October 2024
" Basic car at excellent price "
" Always great value "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by GIUSEPPE - 19 October 2024
" I was satisfied to book car through your company. "
" It was good experience to rent a car in this company! Thank you! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by JONATHAN - 19 October 2024
" I will not use Auto Europe again and will warn friends and family too. "
" I presumed the cost I paid before leaving but then ended up paying an extra 140 euros. Dreadful. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 3
HERAKLION, GR - Reviewed by DAVID - 19 October 2024
" Superb staff and upgrading to a great car! "
" Absolutely fabulous! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by CLIVE - 18 October 2024
" Already stated above. The Office was a little way to walk from the terminal. It wasn't far. It was very quiet and I had taken out your Premium Insurance so I had no issues with trying to be hard sold extra cover. The car wasn't very clean inside the windscreen inside was greasy we had to clean that the next morning. The car had a few existing knocks and dents. There was a slight noise from the engine but it ran fine. The staff vey were courteous and helpful. I prefer a car with a bit of wear and tear rather than a new one. I would use Green Motion again. Value for money, and quick turnaround on Pick-up & Drop-off. That said we were out of season in Early October. But the general experience was very good "
" The Office was a little way to walk from the terminal. It wasn't far. It was very quiet and I had taken out your Premium Insurance so I had no issues with trying to be hard sold extra cover. The car wasn't very clean inside the windscreen inside was greasy we had to clean that the next morning. The car had a few existing knocks and dents. There was a slight noise from the engine but it ran fine. The staff vey were courteous and helpful. I prefer a car with a bit of wear and tear rather than a new one. I would use Green Motion again. Value for money, and quick turnaround on Pick-up & Drop-off. That said we were out of season in Early October. But the general experience was very good "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
CORFU, GR - Reviewed by MARTIN - 18 October 2024
" Cheap motor to rent and run. Freed us up to explore and make our own way from the airport instead of transfers.. "
" Quick and friendly service, no faff, just how I like it "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by SIMON - 18 October 2024
" Auto Europe is a great site and quickly identifies a range of vehicles. The hire companies are completely comfortable with the process. An area for improvement is within the website relating to the filters and accuracy of suppliers descriptions- example: Volta company at Athens airport- website says the collection/drop off is at the airport where in fact there is a shuttle required for both. "
" All good . Allowed me to pick up the car 8 hours early and upgraded the vehicle. Also allowed me to use their parking space temporarily whilst picking up my wife later that evening. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by PETER - 18 October 2024
" Everything was very easy from start to finish. "
" Staff at Alamo are excellent, very friendly and efficient with no hard sells for extras etc. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by BARRY - 18 October 2024
" Good "
" Efficient. Not pushy or grumpy unlike some competitors. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by DESIGAN - 18 October 2024
" N/A "
" Proper agreements should be honoured. I booked with a full tank/ return with a full tank however on collection they advised this isnt their policy and took a separate fuel deposit off my card. With the currency exchange, this was returned but less than what was held! "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 7
RHODES, GR - Reviewed by VIVIENNE - 18 October 2024
" Can't fault your service. Website is simple and easy to navigate and prices are competitive. "
" Car was excellent but the staff are SO SLOW! Everybody was just waiting and waiting and nobody what's serving us. Eventually got invited over by a lady in the adjacent car rental company (but I believe they are all the same anyway, just with a different name. Only needed a photocopy of your driving licence and passport. Simple enough but no, half an hour wait. For what? In the meantime the shuttle from the airport is coming with the next lot of people to queue up to collect their rental car. Starting to panic now as it was getting late. Finally, we got given the rental sheet, examined the car for damages, marked on the sheet, signed it and we were out. 5 minute job. The whole process shouldn't not take more than 10 to 15 minutes since all the paperwork and documents are already in place and presented at the time of collection. In the end we arrived an hour later than scheduled at our accommodation so we missed our dinner. A very tiring, very exasperating and very frustrating experience which is a shame as the car was good. Notably the website and actual address is not easy to find via satnav, so a map to return the car to would have been useful. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by CHARLES - 17 October 2024
" Iv used Auto Europe for work for a few years now and it's always been great "
" Far from the airport, slow to collect the car(about 50 mins) car was very damaged and dirty on the inside and out. "
Value for Money: 3 Efficiency of Counter Staff: 2 Expediency of Drop-off: 4 Condition of the Vehicle: 1
CORFU, GR - Reviewed by JOHN - 17 October 2024
" See 3...? "
" Corfu desk staff chatting for 5 minutes while knowing I was waiting. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by CAMERON - 17 October 2024
" Very poor and do not recommend Surprice They are the cheapest for a reason "
" The pick up service at Athens airport was satisfactory and quite efficient once I called them The staff member at the desk recommended I took extra insurance and didn't seem happy when I pointed out that I had already had this through Autoeurope I observed a person dropping a car off and losing his excess due to them finding a small scratch on the car so was very wary. When I checked the car I was given I found many dents and scratches and also marks internally so I asked the staff member to come out with me so I could point them out but was told to just take photos or a video so I could prove I hadn't caused the damage when returning the car. At this point there was only myself and three staff members in the place but they refused to get off their backsides to come out to check as it wasn't Surprice policy to do so. This is wrong They should be pointing out the issues to me before hire and reassuring me that they were aware of any issues. Not to mention the fact that the cars should be in better condition anyway. I found the whole experience of picking the car up unpleasant and felt like they were doing me a favour by allowing me to rent one of their cars. This tainted my whole holiday as I was constantly worried about being held responsible for any existing damage even though I had full insurance through Autoeurope and felt like the whole thing was an insurance money making scam To be fair though on returning the car after spending the 8 day hire period checking the car for any damage I may have caused the car was given a quick check over by a somewhat miserable staff member and accepted back without issue. In my opinion Surprice need to look at the whole process and change how they treat their customers. I have used rental companies numerous times all over the world for both business and leisure but this was by far the worst experience I've had and will not be using them in future "
Value for Money: 8 Efficiency of Counter Staff: 2 Expediency of Drop-off: 6 Condition of the Vehicle: 3
MYKONOS, GR - Reviewed by LIAM - 17 October 2024
" Paid a silly price of just £24 for a weeks rental so pretty happy with that. Seeing as Roads on Mykonos are like the surface of the moon I wouldn't want to be driving a nice new car about. "
" Quick pick up and drop off. Car had a big of damage but was noted by staff at pick up so no problems at drop off as car was returned in same condition. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
CORFU, GR - Reviewed by STEPHEN - 16 October 2024
" The vehicle had an engine warning light repeatedly appearing and then disappearing. The speed at which roadside assistance came out was impressive and Mario was very polite and helpful. "
" The vehicle had an engine warning light repeatedly appearing and then disappearing. The speed at which roadside assistance came out was impressive and Mario was very polite and helpful. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by KEITH - 16 October 2024
" Absolutely great, which made the holiday great "
" Great car rental - good price, everything went to plan, Nice tidy car which was just what we wanted. Great service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PETER - 16 October 2024
" Nice car to drive. Easy pick up and drop off. Very smooth operation. A little bit concerned with all the dints and scratches at pick up but took photos and all OK "
" Nice car to drive. Easy pick up "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOS, GR - Reviewed by SUSAN - 16 October 2024
" I emailed the next day to request a refund as I obviously did not receive the services I had paid for. I received an email back to say that I could not have a refund. I am very disappointed and frustrated that I have paid for services that I have not received, hence my low scoring on all levels. "
" I was unable to use my credit card for the deposit as I entered my pin incorrectly and the card was blocked. My partner offered to use his credit card but was told he couldn't use it. I was not able to take the car. "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 1 Condition of the Vehicle: 1
RHODES, GR - Reviewed by HENRY MICHAEL WILLIAM - 16 October 2024
" Auto Europe great Yours car rental very average "
" Quick rental and nice staff Easy shuttle bus Poor condition of car - boot and windscreen broken, dirty on hire "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
KOS, GR - Reviewed by MONI - 15 October 2024
" Auto Europe replied promptly to my email informing of the above, offering a refund or to book another car. We opted for a refund. I also asked to be reimbursed the taxi fee and was told to fill in a complaint form. I find this unreasonable. The taxi costs should be reimbursed without having to start a complaints procedure. "
" Our flight was 1.5 hrs late. The Exer office was closed when I wanted to collect the car even though my booking confirmation said 'open all day'! We had to pay for a taxi to our holiday accommodation. When I phoned the next morning I was told that my booking was cancelled as I had not been in touch within 2 hours of collection time, apparently as per their t&c. I was not aware of such a clause. No other car was available. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
RHODES, GR - Reviewed by KEITH - 15 October 2024
" Easy pick up and drop off onsite at airport "
" Friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KEFALONIA, GR - Reviewed by SIMON - 15 October 2024
" Very easy to view and book a rental car "
" Very professional with smooth hand over of the vehicle "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MYKONOS, GR - Reviewed by BJORN - 15 October 2024
" Got the car quickly and delivered it efficiently. No problems returning the car. "
" Had to walk 150m from airport terminal to Exer office (it did say it was in the terminal when I ordered the car), a bit confusion there, but after that all fine. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
THESSALONIKI, GR - Reviewed by ROBERT - 15 October 2024
" This is the second time this year I have used Auto Europe for an overseas car hire and I see no reason why I wouldn't use Auto Europe again when I have a similar need in future. "
" To be fair, EXER were very cheap for the basic price (excl insurances), so we shouldn't be surpised that the rental vehicle was well past it's prime and showing the signs of a hard life. But the car kept going and the remote locking even worked sometimes too. I think the next time I would look harder at paying more for one of the bigger name companies. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 5
KALAMATA, GR - Reviewed by RONALD - 15 October 2024
" Great booking engine - effectively a one-stop shop that covers a very wide range of cars & car hire firms. "
" All very professional and very friendly - would have no hesitation in hiring from Yours again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by PAUL - 14 October 2024
" There was no need for an International License but AutoEurope were wrong to state that this was necessary. "
" Alamo claim that cars are cleaned between rentals but the interior was quite unhygienic when collected. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by NICHOLAS - 14 October 2024
" Excellent service "
" Great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by JOHN - 14 October 2024
" Easy airport pickup Everything explained Easy drop off "
" Easy airport pickup Everything explained Easy drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by ADRIAN - 14 October 2024
" Pricing and booking process both acceptable "
" Given an older car (74000 kms) with a few issues (central locking, brakes, gearbox) "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 6
CORFU, GR - Reviewed by STEVE - 14 October 2024
" Have been using Auto Europe for nearly fifteen years, Companies should be checked more thoroughly to ensure they offer the service they advertise. "
" Chose this hire company as stated 'on airport' they are not. Waited for twenty minutes after arrival then phoned company who tried to explain where they were so we could walk,eventually they came to pick us up,saying they had not updated there web site as they do not run a shuttle bus.On returning car no ride to airport terminal was offered so we had to walk. "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 1 Condition of the Vehicle: 1
HERAKLION, GR - Reviewed by KENNETH - 14 October 2024
" Good value car hire "
" our flight was early and they made us wait half an hour until it was our pickup time. I think it was the computer system saying no but it was still frustrating. Alo the one way hire fee was a lot more expensive than our voucher said "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by PETROS - 13 October 2024
" Always take lots of photos of car before driving off - had no problem with centauro "
" Good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by JAMES - 13 October 2024
" As above "
" Car was clean, very roadworthy and newish. However it had an annoying and persistent fault with the CL, offside front tyre seemed to be leaking pressure and the engine increasingly mis-fired. Staff were friendly and courteous. Inability to drop at the airport was a pain with an early morning flight as compound was challenging to find. "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 6 Condition of the Vehicle: 6
CHANIA, GR - Reviewed by MICHAEL - 13 October 2024
" I have lost confidence in hiring through an agency "
" The vehicle was an old nissan micra - i had ordered a ford fiesta which they don't even have - and claimed this as equivalent. It was extremely dirty and had faulty aircon and wiper faults. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 4
RHODES, GR - Reviewed by SHEILA - 13 October 2024
" Great car. All good. "
" Excellent. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by TIMOTHY - 13 October 2024
" Yes "
" Yes "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORFU, GR - Reviewed by FRANK - 12 October 2024
" 000 "
" just not nice people and other people were having problems , just wanted to catch everyone out , we hire all the time , never like this company "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 5
KOS, GR - Reviewed by JULIAN - 12 October 2024
" Friendly staff. Good English spoken. Gave good advice of places to visit. "
" Friendly staff. Good English spoken. Gave good advice of places to visit. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by ANDREAS - 12 October 2024
" All went very smoothly and great value for money. "
" I have used Green Motion a number of times now and always had a great experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by JOHN - 12 October 2024
" It worked!! "
" We were meant to be meet and greet but after 45 minutes wait no response.We made are own way to the office to be told we haven't got a minibus. Condition of vehicle was appalling every panel badly damaged rear bumper hanging off back door completely stoved in to be told by staff member it could only be made worse by driving off a cliff didn't install much confidence not cleaned and the list goes on. At least it didn't break down. "
Value for Money: 10 Efficiency of Counter Staff: 3 Expediency of Drop-off: 1 Condition of the Vehicle: 1
KALAMATA, GR - Reviewed by MIKE - 12 October 2024
" I would book with Exer again "
" Friendly Staff. Great service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by NEIL - 12 October 2024
" Overall everything met our expectations "
" We frequently rent cars from many different companies and Abbycar is definitely in our top 5 "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by DAVID - 12 October 2024
" See above. All in all not the level of service expected from Avis! "
" The first car offered - a Citroen C3 - proved to be not acceptable as the plastic front bumper was upon inspection detached on the driver side (and the AVIS team were unaware of that til we pointed it out), The second car provided was - an Opel Corsa - was notably older (with over 11000 km on the clock, despite being on a small island...) with numerous scratches etc, and the fuel gauge was faulty, showing 3/4 full buy we were assured it was a fault not a part-empty tank. However when we came to fill the car before return the gauge went to the full mark, but the desk said that fault was intermittent and that the 15litre of full was compatible with the 200km we had driven! We have no way of knowing if that was the case. All in all, we felt we had been placed-off with a 'Budget' car rather than the 'Avis' car we had booked and paid for. Secondly, Avis desk said that as we had booked through yourselves, rather than direct, we forfeited the Avis Preferred Plus bonus of a free 2nd driver - and were therefore charged an extra €20 for the 4-day hire. PS We had arrived early to pick the car but the Avid desk declined to allow to bring the hire period - pick up and return - by an hour, claiming he hadn't received the car back yet, despite several cars sitting on the letting bay. All in all not the level of service expected from Avis! "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PREVEZA, GR - Reviewed by JONATHON - 11 October 2024
" I am not sure who was responsible for failing to notify me of out of hrs charge. It should be made apparent at time of booking. "
" After booking , and confirming, I was informed there was an € 40 out of hrs fee. My flight arrived at the correct time and was indicated on my booking. It was only 21 hrs which is not really out of hr for travel. This charge should be made apparent on booking . It represents a 35% increase of cost. "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by CLIVE - 11 October 2024
" Friendly enough staff. The car we hired was about 8 years old and in awful condition. There wasn't a panel that didn't have a scratch/dink on. Not expecting miracles for the money we paid but a nice clean car would have been good. "
" Friendly enough staff. The car we hired was about 8 years old and in awful condition. There wasn't a panel that didn't have a scratch/dink on. Not expecting miracles for the money we paid but a nice clean car would have been good. "
Value for Money: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 2
THESSALONIKI, GR - Reviewed by GARETH - 11 October 2024
" The booking process was clear and the quote provided very competitive! Booking confirmation and details seemed very clear but we looked for an auto europe representative upon arrival (not appreciating that we should have been searching for the EXER representative - perhaps this could somehow be made clearer on the voucher - we do acknowledge that EXER is named on the voucher! "
" EXER picked us up from the airport and dealt with the booking very quickly and efficiently! We were advised to take photos of the vehicle before setting off which we did. There was some confusion as to where the vehicle should be returned as the voucher and EXER's own reminder stated the vehicle should be returned to the airport which we did but upon calling EXER were advised that the car should be returned to their office and that they would subsequently carry us to the airport which they did! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by RICHARD - 11 October 2024
" Easy collection and drop off "
" Fantastic apart from a panda rather than a fabia! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by JANET - 11 October 2024
" Booking via auto car was easy. "
" Overall the experience was good and the staff were friendly. I had to call for roadside assistance due to a water leak from the engine when parked. The response from the roadside assistance team was excellent. The problem was that the air conditioning unit was leaking water due to condensation and it was resolved over the phone without the need for a call out. Abbey Car, however, requested €40 on arrival at the desk to guarantee roadside assistance within 3 hours. Otherwise, they explained, it could be a 24 hour wait for assistance. This wasn't clear when booking and actually meant the car wasn't as competitively priced as other companies and not the great value I thought it was. I felt conned at the desk and paid the €40. Although Abbey Care were overall v good, because of this issue, I will probably not book with Abbey Car again. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by SAMUEL - 10 October 2024
" Just excellent "
" Exceptional. Truly honest company, no concerns of being extorted like previous companies. Provided a lift to the airport on our flight back as a kind gesture. Lovely people and a lovely company! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PHILLIP - 10 October 2024
" Autoeurope consistently provides competitive quotes "
" Transfer was OK but process for getting car was slow. Inspection of vehicle was strange as agent wanted me to take video/pictures whilst she inspected the car. She then wanted me to sign her paperwork even though I had not seen what damage she had noted. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by IAN - 10 October 2024
" Overall good experience "
" Decent car, good value "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
RHODES, GR - Reviewed by JOHN - 10 October 2024
" Not good when you knew the time of the flight and the person didn't wait. They left before 23.00 so they could get to the office and head hime "
" Flight wasn't in till 22.00 local time. Both my wife and I have EU passports and so no delay on getting through passport control. No minibus there and no indication of how we got to the pick up. Eventually a woman turned up with a card and our name on it. Said we were late and the woman who had come to pick us up had left as the office closed at 22.00. Had to pay a supplement for late arrival! "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by ALISON - 09 October 2024
" Easy booking and comparison tool "
" Efficient service, no problems "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LESVOS, GR - Reviewed by PATRICIA - 09 October 2024
" Brilliant service from start to finish. "
" Alamo provided excellent service and I can't praise them highly enough. They were more than accommodating when my delayed flight caused late pick up. I won't hesitate to use them again and from my experience can highly recommend. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by ANDREW - 09 October 2024
" Good deal! "
" Smooth transaction, possibly mention that you head from the terminal to Ionian car hire which is the more visible sign - larger writing. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by MARTIN - 08 October 2024
" I felt a bit under pressure on collection. "
" I was sold extra insurance for being over 50 and extra insurance to use a ferry. I am a bit dubious about this. "
Value for Money: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 9
SANTORINI, GR - Reviewed by MASSIMO - 08 October 2024
" I was happy with the car. The only minor issue was that my key occasionally did not open the doors maybe due to a battery issue. "
" The pick-up was smoothless and fast, and the return was the same. I was impressed and hope to useAuto Union again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by RALPH - 08 October 2024
" Staff were pleasant. A Corsa is not built for a tall person unless you are a contortionist. Meet an Great means you have to go and investigate about the airport to find you greeter. The instruction say outside exit 5, They don't say turn right then walk another 100m. "
" Car was overdue service by 5,000 kms. Tyre pressure light came on. After checking pressures all tyres were at 1.4 Bar should be about 2.5 Bar. Worried about a leaking tyre so checked spare was OK..... no spare wheel. Obviously no interest in maintaining the car "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 3
CHANIA, GR - Reviewed by CASSON - 08 October 2024
" Easy to book ad clear on extras like added insurance. "
" They were very friendly and the process of pick up and dropping of was smooth and fast. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by JAMES - 07 October 2024
" was good value but you need to more honest as my wife is disabled and your pick up point took us 14 minutes to walk "
" your website says you have a terminal desk at the airport on arrival but you don't. it also said you had a meet and greet but u don't "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 9
SKIATHOS, GR - Reviewed by PAUL - 07 October 2024
" Car had lots of minor damage which considering it is the end of the season is expected. Car was clean inside and out on collection. Collection and return to airport from hire location was good. "
" Car in poor condition. Washer bottle empty, wiper needed changing, clutch on its way out "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 5
CORFU, GR - Reviewed by TERRY - 07 October 2024
" I can't fault them as I received everything I needed for my booking, our flight was delayed going to corfu so I called them to let them know and the lady on the phone was brilliant by contacting the company to let them know. "
" On arrival to corfu airport we spent 30 very hot minutes walking up and down looking for volta4u as we booked meet and greet, we then called them for them to say we need to walk to there office which was a very hot 15 minute walk with two big suitcases and other bags, it was a struggle, when we finally got our car I asked were do I drop off as it says meet and greet but they said here at the office and then walk back to the airport so me and my wife wasn't very happy, as for the car I was very satisfied apart from the dirt left on it. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 1 Condition of the Vehicle: 9
RHODES, GR - Reviewed by ANTHONY - 07 October 2024
" Easy to fond and book car and will use again "
" Collection was too long with not enough staff to cope with the numbers if people collecting their cars. "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 6
CORFU, GR - Reviewed by PETER - 06 October 2024
" Car was a bit tatty but great value for money "
" Would have given a 10 for drop off if I could have used the loo "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 5
THESSALONIKI, GR - Reviewed by FRANCIS - 06 October 2024
" Unfortunately, Abbeycar when they realised we were intending to drive the car to an island, refused to hire us the car (or any car) that was arranged for us by Autoeurope due to lack of insurance for the ferry even when we offered to pay the additional premium. They said they could not offer that facility. Fortunately, Auto-Europe was able to source another vehicle from another hire company albeit at almost three times the price. I think the problem with the booking may lie originally with AutoEurope rather than Abbycars but as AE resolved the situation promptly I anticipate continuing to use them "
" Unable to comment on above questions because Abbeycar when they realised we were intending to drive the car to a Greek island, refused to hire us the car (or any car) that was arranged for us by Autoeurope due to lack of insurance for the ferry even when we offered to pay the additional premium. They said they could not offer that facility. However, the staff were helpful in explaining the problem and in getting us to an alternative car hire company arranged by Auto europe at short notice. "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 1 Condition of the Vehicle: 1
HERAKLION, GR - Reviewed by ALISON - 06 October 2024
" Very easy, great service from Drive "
" I thought both members of staff that we dealt with were excellent- friendly, helpful, polite. I would definitely use Drive Heraklion again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by RICHARD - 06 October 2024
" Would Definitely book with Auto Europe for our next hoilday To Zante. "
" We arrived early as our flight was changed , but we were able to pick the car up really with a small charge so were very happy with the service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by CHRIS - 06 October 2024
" I haven't ever had problems with Auto Europe. I just think these guys in Rhodes didn't operate very well "
" Worker wasn't around - had to wait for him to arrive. Car ran perfectly but had lots of dents and was even missing a sun visor on the drivers side. The car key was also broken and the centeral section fell out. Luckily we found it or we wouldn't have been able to go anywhere. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORFU, GR - Reviewed by ROBYN - 06 October 2024
" The voucher I received stated that someone from Volta4u would meet us at the airport. This is something they no longer do apparently and resulted in us waiting at the airport for 45 minutes. The phone number provided for Volta4u was incorrect, and so we had to find this online ourselves, whilst dealing with lack of roaming and dodgy airport wifi. "
" Car was great and pick up and drop off was quick. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by KEVIN - 05 October 2024
" Apart from the initial disappointing start, the hire car was very nice and the rest of the rental period passed without a problem. I dread to think what we would have faced had the car been damaged by a third party! "
" Major upset when collecting the car. My French credit/debit card was rejected by the counter staff becasue it was not a 'pure' credit card. He would not accept our UK credit card in my wife's name, despite mine (which I did not have with me) being exactly the same number, unless we paid for her to be an additional driver. He threatened to immediately cancel the booking. Thoroughly fed up by this point, we paid the additional €84 in order to get on with our holiday. This started us off on a very sour note. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOS, GR - Reviewed by JAN - 05 October 2024
" Very friendly staff "
" Very friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LESVOS, GR - Reviewed by STEPHEN - 05 October 2024
" The car was great. The experience collecting was rubbish "
" Our email stated there would be someone waiting to hand the car over to us at Mytilini airport. There wasn't. Thankfully a jet 2 rep advised where we would find the car representative. He then informed us the car would be about 10 minutes which was actually 1 hour. We were advised by email that the car would would be handed to us with a full tank of fuel and it was less than half full. Not the best service and no apologies. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 4 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by MARIA - 05 October 2024
" Good car. Good service "
" Staff were very happy, helpful and courteous. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by CHRISTOPHER - 05 October 2024
" Good value car hire and very efficient administration from initial booking to my on-site experience. "
" Pick up from airport could have been speedier but all other aspects were excellent. I chose to upgrade my car when offered but did not feel pressured. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by PAULA - 05 October 2024
" Upon arrival at the airport we wasted quite a bit of time trying to find the Exer office! "
" All good apart from the fact that we were expecting to be met at the airport by Exer (as specified on the booking confirmation), but that never happened! "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
RHODES, GR - Reviewed by NATHAN - 05 October 2024
" Had to wait over 50 minutes to get from the airport to the remote site so not a great start to a holiday. Paid yourselves for waiver protection and still have to put funds onto a credit card. What is the point of paying you a waiver?? Counter staff were rude when I questioned the waiver cover. "
" Had to wait over 50 minutes to get from the airport to the remote site so not a great start to a holiday. Paid yourselves for waiver protection and still have to put funds onto a credit card. What is the point of paying you a waiver?? Counter staff were rude when I questioned the waiver cover. "
Value for Money: 7 Efficiency of Counter Staff: 2 Expediency of Drop-off: 2 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by JOHN - 04 October 2024
" We understood that the pick up was on airport and your voucher instructions confirmed this. As it turned out we had to call the hire car company, who by the way had a different name to that on the voucher you sent us. This is why we have given you such a low recommendation score. "
" VOLTA4U were very good in their service although they were not at the airport to pick bus up and we had to. call them. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by MARTIN - 04 October 2024
" Easy to compare car hire prices to find the best deal. All the hassle of hiring a car at the airport sorted at home. "
" Very straightforward pickup and drop off at the airport. Annoying that the tank was half full at pickup instead of full, making it difficult to gauge how much fuel to put in on the return. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by CARL - 04 October 2024
" Had to cancel as counter staff only stick around until 11pm local time, despite 4/5 other competitors around at midnight. We had flight delays which meant had to cancel. Still waiting for refund "
" Had to cancel as counter staff only stick around until 11pm local time, despite 4/5 other competitors around at midnight. We had flight delays which meant had to cancel. Still waiting for refund "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
HERAKLION, GR - Reviewed by HUXLEY - 04 October 2024
" Auto Europe are fine - usual stuff about extras here and there but it's what you find everywhere with the cheaper end of the car rental market. They are careful to warn you of all the pitfalls of paying etc. "
" Having seen some unhappy feedback from other reviewers we were a little apprehensive about what the experience with Exer would be like but we were delighted with the friendly helpful staff and excellent service we received. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
RHODES, GR - Reviewed by PHILLIP - 04 October 2024
" Best car hire in rhodes "
" Great upgrade to q2 "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by LEWIS - 04 October 2024
" Fine. "
" They weren't much help TBH. I got given the wrong car and was told that I can either take what they've provided or a manual car. "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 6
CHANIA, GR - Reviewed by MEHREEN - 04 October 2024
" Overall it was ok "
" The car was ok if a little tinny. They charged us a day too much for extra driver. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 6
KEFALONIA, GR - Reviewed by SUSAN - 04 October 2024
" All good and will use again "
" Friendly staff, easy process "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
CORFU, GR - Reviewed by EMMA - 03 October 2024
" I forgot my diving licence and auto Europe weren't helpful at all they would not transfer into my husbands name and wanted us to wait 2hours and maybe go to a different hire car company in the area and pay £60 so in the end we had to pay abeycar direct another £210 for car hire, would never recommend auto Europe to anyone felt totally let down , they took our money and wouldn't help. "
" They were helpful "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 6
MILOS, GR - Reviewed by ALEXI - 03 October 2024
" Very bad experience, hope I won't have any problem with the reimburse of the payment "
" I received a message 1 hr before the pick up time cancelling the rent of the car, very unprofessional, I had to look for another car at the last minute. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
RHODES, GR - Reviewed by JOHN - 03 October 2024
" Rarely any issues. Always recommended. "
" Good transaction. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by ITAMAR - 03 October 2024
" Did not stood their commitment to provide automatic transmission "
" Totally not customer helpful "
Value for Money: 2 Efficiency of Counter Staff: 4 Expediency of Drop-off: 8 Condition of the Vehicle: 3
THESSALONIKI, GR - Reviewed by ALAN - 03 October 2024
" They seemed fine. "
" Courteous and professional. We will use them again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by PAUL - 03 October 2024
" Good "
" Was charged €40 because plane was late. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
CORFU, GR - Reviewed by DOUGLAS - 03 October 2024
" Yours car rental not fit to use "
" Car was very dirty and had lots of damage. The woman at Yours stopped recording the damage and tried to bully us in to accepting the vehicle. There was even a sanitary towel in the glove box. No shuttle bus as promised "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 1
THESSALONIKI, GR - Reviewed by TIMOTHY - 03 October 2024
" Al good "
" Great pickup, lovely customer service, hassle free, good value, nice car. 11 out of 10 for this company "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by EMMA - 03 October 2024
" Would definitely recommend or use again "
" Good value for the car. Not top of the range but did what we needed and good service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by CHRISTOPHER - 03 October 2024
" Voucher emailed quickly competitive price "
" Very friendly staff drop off was very good and fast no pressure selling of add ons could do with better directions from airport terminal to yours hire office "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by ORTRUN - 03 October 2024
" I always go to AutoEurope first when I need a hire car. Their all-inclusive zero-excess deals are the best thing on the market. "
" I have been using the same Enterprise office in Athens several times: helpful staff, excellent location and the all-in deal through AutoEurope is really good - there's nothing to worry about financially. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by JEFFREY - 03 October 2024
" See above "
" Everything from shuttle us pickup to drop off back at the airport was excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by KAT - 02 October 2024
" There is clearly a scam happening at abbey car, they weren't accepting peoples credit cards and therefore making them pay 180 euros in addition to the rental fee already paid "
" Wouldn't accept my Credit card even though it was one named as accepted on their website. Charged me an additional 180 euros "
Value for Money: 10 Efficiency of Counter Staff: 4 Expediency of Drop-off: 6 Condition of the Vehicle: 7
PREVEZA, GR - Reviewed by ALAN - 02 October 2024
" Friendly and efficient "
" Friendly and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by UGO - 02 October 2024
" Easy to book, discounts on being a member. "
" Don't like there policy on fuel. You get 3/4 of a tank. You have to bring it back 3/4 full. How are you supposed to judge that. You either end up bringing it back short, and charged, or overfill, and lose money. Almost win everything. Very unfair. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ANTHONY - 02 October 2024
" Seamless and easy to deal with "
" Good firm "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PETER - 02 October 2024
" See response to question 3 "
" Would need to warn people about the long walk in the sun from the airport exit doors to the VOLTA4U office "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by HENRY - 02 October 2024
" Really good and would use again, the only thing is I have not had my refund back yet. "
" Really good and would use again, the only thing is I have not had my refund back yet. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
RHODES, GR - Reviewed by STEVEN - 02 October 2024
" Apart from the pick up very good "
" Had to go and find a member of staff after waiting "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by GREGORY - 02 October 2024
" All good "
" Staff were friendly and everything was good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ZAKYNTHOS, GR - Reviewed by STEPHEN LAURENCE - 02 October 2024
" see above "
" Car was not from Yours but from Ionian hire. Was asked to make a video of car on arrival, which was time consuming and annoying. If the company wanted proof of conditions of the car, why not making their own video? "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 5
KEFALONIA, GR - Reviewed by CARLOS - 02 October 2024
" Good not too much pressure to buy excess insurance "
" Car was noisy. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
NAXOS, GR - Reviewed by CURTIS - 01 October 2024
" We got an upgrade. Most people would be pleased. But we specifically booked a small car as the road in Naxos are very narrow and having a bigger vehicule created a lot of stress. Besides the car was not ready when we arrived, even though we were late. "
" We got an upgrade. Most people would be pleased. But we specifically booked a small car as the road in Naxos are very narrow and having a bigger vehicule created a lot of stress. Besides the car was not ready when we arrived, even though we were late. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by MARK - 01 October 2024
" Great price good communication great choice of vehicles good job highly recommended "
" Great experience picked from airport 5 mins to AbbyCar checked in for car hire all done in in less than 40 mins then on the road "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
THESSALONIKI, GR - Reviewed by GARY - 01 October 2024
" We have used autoeurope before and we will continue to do so but maybe will choose a larger firm as it is too stressfull having to go through the insurance scam all the time! "
" It was all fine until they tried the hard sell for the insurance. We said that we had already taken out the peace of mind insurance with yourselves and we were told that it did not cover anything that they offered - ie tyres, underside etc. It was basically a scare tactic in order to try and make us buy their additional insurance - I guess they get commission. This was not nice and we were convinced that they would be finding fault with the car when we handed it back but it was OK but we did not like this tactic they used and if we did not know better, it would have been easy to buy their insurance as well "
Value for Money: 8 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PREVEZA, GR - Reviewed by CYNTHIA - 01 October 2024
" The car was perfectly clean inside when we dropped it off but the member of staff said the car wasn't clean enough. She was rude and unhelpful and spoiled the experience of hiring a car from Drive. Charging €25 to clean the inside of the car when it's already perfectly clean is just an unnecessary rip-off. "
" The pick up was great, there was a debt in the back hatch door that was not marked on the sheet (definitely not caused by us). "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 7
SKIATHOS, GR - Reviewed by GILLIAN - 30 September 2024
" Easy booking process. All information provided "
" Friendly and helpful staff. Straightforward pick up on time and similarly with drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by SIMON - 30 September 2024
" A positive experience, roads leave a bit to be desired though ! "
" Booking voucher needs a map, not entirely clear where office is at airport, main doors could be where other internal hertz etc are, but once we got there it was good, nice car and competitive pricing "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CORFU, GR - Reviewed by PAUL - 30 September 2024
" Good price and communication "
" The pick up at the airport was not at all smooth. It was supposed to be meet and great but I had to chase them for a pick up. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by NICHOLAS - 30 September 2024
" Cheapest deal around "
" Everything went smooth. Car was different than what we thought we were getting but still ok. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by JEFFREY - 30 September 2024
" Making a booking on the website was not complicated and offered a good range of vehicles. In Corfu, after we contacted the rental company and reached their office everything ran smoothly. "
" I was expecting a meet and greet service as per the confirmation. When it was apparent that this was not happening, I called VOLTA4U and was asked to walk "300 yards" to the office. This was in midday heat and on an unfriendly surface. Not a good start to the holiday! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by ASAF - 30 September 2024
" I am very satisfied from auto Europe... Not so satisfied from auto Union... "
" We didn't get the car that we're order... The air condition didn't work and we spend six days sweating The front window wipers where in a bad bad condition.. it starts raining and we didn't see the road. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
CORFU, GR - Reviewed by ANTHONY - 30 September 2024
" Auto Europe are my 'go to' when booking car hire around the world. "
" Older car but did the job adequately. Nice staff. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 6
PREVEZA, GR - Reviewed by ANTHONY - 29 September 2024
" Very impressed with Green Motion. Both pickup and return were very easy "
" Pick up and return really easy and staff spoke excellent English "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SKIATHOS, GR - Reviewed by RICHARD - 29 September 2024
" Process ok Cars need updating "
" Staff good Pick up and return to airport good I booked "full to full " It was 5/8 full. They said bring back the same. Not easy to judge when it's not your car. Main comment. Excess normally "blocked " in Spain/Portugal. I had 290 euro debited to my credit card. This has been returned so no problem except I have a currency charge on my Cr Card for both transactions. With that and the additional fuel I left in the car I am around an additional £25 out of pocket for the rental. To be fair, the car ran ok, but it had done 120,000 km There was no rubber on the clutch pedal and no water in the windscreen washer . "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 5
THESSALONIKI, GR - Reviewed by KEVIN - 29 September 2024
" Would recommend using this company, this is the first season at Thessaloniki Airport and if they maintain the level of service I experienced I can see them being very busy. "
" This is the first time I have used EXER. Everything went with ease, from having to contact them as flight was delayed slightly, to pick up at airport, ease at collection office and returning car. There were a few dents and marks on the car on pickup but all was documented and I covered myself by taking photographs to ensure no issues on return, but there were none. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by ANNE - 29 September 2024
" All good "
" It took 20-30mins to be collected from the airport but the checking in was smooth. The car was clean and ran well. Checking round the car was good with joint noting of any issues. Return was smooth and quick. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by PAUL - 29 September 2024
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by CHRISTOPHER - 29 September 2024
" All easy, competetive and well arranged by Auto Europe. Expected as used previously. "
" Little awkward to find when arriving at airport. Otherwise no issues with operation. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by YAROSLAV - 28 September 2024
" Everything was easy and smooth "
" Helpful and friendly stuff "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by MARK - 28 September 2024
" Always use green motion when in Corfu "
" Always very helpful staff and honest approach to cars "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by STEPHEN - 27 September 2024
" Due to length of pick up and drop off "
" Longest pick up we have ever experienced only 1 person in front and took 45 mins to get to desk to pick ours up When returning yet again longer process than usual Need more staff on desks "
Value for Money: 10 Efficiency of Counter Staff: 4 Expediency of Drop-off: 5 Condition of the Vehicle: 7
KEFALONIA, GR - Reviewed by MARC - 27 September 2024
" Cheap and cheerful. "
" Cheapest car on comparison website. So maybe not surprising that it had several dents and scratches, a broken rear parcel shelf and broke floor mat catches. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
KEFALONIA, GR - Reviewed by RUTH - 27 September 2024
" Great price. Seamless collection and drop off. Super staff. "
" Great price. Seamless collection and drop off. Super staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ALEXANDER - 27 September 2024
" Overall satisfactory, but I might choose another provider for a newer vehicle. "
" The vehicle I was given had done 230,000 km. I had expected a newer vehicle. That said, the vehicle drove ok, but I wouldn't hire such an old vehicle again. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
ZAKYNTHOS, GR - Reviewed by MIKE - 27 September 2024
" Great quality car at a great price easy from start to finish. "
" Easy to book and reserve and someone waiting at the airport to take us to collect car rental site and back to airport at the end of rental "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by DAVID - 27 September 2024
" Applied for refund to Auto Europe by email second day of holiday. Not heard anything. Tried number several times and all you get is "The office is closed". Not happy at all "
" Delayed flight. Got to Thessaloniki at 2215. Driver from Exer turned up at 2245 saying unless we agreed to pay €40 he wouldn't transfer us. When we got to office he stated that the only car they had for me was a BMW automatic. I'd never driven an automatic before but fortunately a couple who had been on the same flight said they would swap as they had an automatic car at home. They had paid far less than me and had hired a 5 speed manual fiat that had frontal damage. I asked for some money back and it was a case of like it or lump it with him saying they were nothing to do with Auto Europe. "
Value for Money: 3 Efficiency of Counter Staff: 4 Expediency of Drop-off: 7 Condition of the Vehicle: 3
CHANIA, GR - Reviewed by BRYN - 27 September 2024
" Auto Europe is great because it accepts Amex where a lot of other companies don't. "
" A lot of attempts to upsell insurance, fuel, etc, quite pushy and tried telling us that we have no choice and have to take it. I continued to refuse and showed them third party insurance cover and they gave up. The instructions to the location were also incorrect. The car condition was average, but it worked fine and overall had no problems. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 5
CORFU, GR - Reviewed by JEAN - 26 September 2024
" As abovd "
" Staff were very good. It was a bit of a long trudge from the arrivals building. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by GEORGE - 26 September 2024
" Happy! "
" Very Good. The Yours Staff were professional and courteous. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by ANTHONY - 26 September 2024
" 5* Perfect Service "
" 100% Superb Service . Used this Office 10 years ago . The same Lady Manager . I remember her and her me. New Modern Office . Easy Return and pick up . 5* "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by ROBERT - 26 September 2024
" As above. "
" Car was an old Fiat Panda, not remotely similar to a Toyota Aygo which is a fairly new model. The Fiat Panda had lots of small scratches and dents, so checking all of these on collection was practically impossible. Car supplied had 3/4 of fuel and EXER said return with 3/4 fuel. It was supposed to be Full to Full. How do you fill a fuel tank to only 3/4? "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 4
ATHENS, GR - Reviewed by PETER - 26 September 2024
" they were the cheapest! "
" all good apart from expecting them to be at the airport terminal. They advertise as being at the terminal, but actually there is a shuttle bus, and a 5 minute drive to their offices "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by JOHN - 25 September 2024
" I wouldn't want to risk service like that again, I'd rather go with a bigger brand. "
" Collection and drop off staff member was late for the pick-up from the airport, sped dangerously on the way, was surly, tried to charge us for extras, took ages to do the process (despite us travelling with two infants) and didn't demonstrate or assist fitting the child seats. Terrible customer service. "
Value for Money: 6 Efficiency of Counter Staff: 1 Expediency of Drop-off: 3 Condition of the Vehicle: 6
CORFU, GR - Reviewed by KEITH - 25 September 2024
" Simple and great value "
" Great experience, nice and simple and great value. Friendly staff, quick process, great car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by SIMON - 25 September 2024
" Auto Europe was very easy to use I just didn't get what I wanted. Maybe my fault for not paying more attention and paying more money but this was the worst hire car I have driven "
" I booked a car to be at the airport, having walked around all the waiting staff, I had to walk out of the airport with mobility issues along a dark road. Picked the car up with an engine management light already illuminated and, if it had been light, I would never have accepted it. Clutch slipped, gearbox popped out of gear. No one on site to return the car too I got shouted at for trying to leave it next door on the only open compound and told to move it outside. "
Value for Money: 3 Efficiency of Counter Staff: 7 Expediency of Drop-off: 3 Condition of the Vehicle: 3
PAROS, GR - Reviewed by NICHOLAS - 25 September 2024
" Super friendly staff at both ends if the trip and we liked the car, well suited to the island "
" Super friendly staff at both ends if the trip and we liked the car, well suited to the island "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by MARK - 24 September 2024
" All good "
" Really good car, easy pick up and drop off, will use Drive again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
HERAKLION, GR - Reviewed by DAVID - 24 September 2024
" I always get the best deals with AutoEurope and recommend you guys to everyone "
" Excellent, good value for money and quick efficient service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by THOMAS - 24 September 2024
" Missed collection of vehicle due to a medical emergency on our flight, resulting in a 130 euro taxi. Centuro said we can come and collect the vehicle we had paid for by 9am the next morning or we lose it. Hold on we had paid for it for the week, the audacity! Frequantly hire cars, never had such shocking attitude before. Win for them I spose, rent the car out again. "
" Cowboy outfit as confirmed by many Greeks we spoke to about our situation. I can't believe this company is on your panel of providers. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by MARIO - 24 September 2024
" We use you twice a year for Greece, and regardless which rental car agency is selected, the problem is always the same. High mileage vehicles in poor condition, usually with some mechanical defects (in June the A/C was malfunctioning - a big problem with 40 degree temperature. And now in September, the car still had some 40K on the odometer, and the wheels needed balancing. I don't see how this gets resolved, as in all years we've booked with you for Greece, the same issues continue. "
" Finding the shuttle van at Athens airport was chaotic, as there were a large number of other vans occupying nearly all of the spaces. It took quite a while to be picked up (also had to call them). The car itself needed a wheel balancing (it vibrated massively from 100-130 klm/hour). Also the screenwash liquid tank was completely empty. The overall impression not only with Goldcar - but all others in Athens - is that they do NOT maintain their vehicles well. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by STEVE - 24 September 2024
" Whilst driving I damaged the tailgate on the car I had taken out Full Protection Insurance through Auto Union so on return to Green Motion paid for the damages as per my insurance policy. Upon returning home to the UK I filled in the on line claim form and within 2 days I was fully reimbursed for the damage. I can only say that I have used Auto Union many times over the years when driving abroad and again they have provided me with exactly what I require and through their insurance process made an extremely stressful situation a very positive experience "
" We hired a car through Auto Union and the local renter was Green Motion. We were well aware that they would not meet us at the Airport but the Rental Office is really easy to find. On arrival the car was ready for us and was an Opel Corsa less than i year old and in excellent condition. Unfortunately I damaged the car whilst reversing on a narrow road. We took the car back to the rental office and explained the situation and we were told to come back at drop off time where we would be given a price for the damage. Within 10 minutes of Drop Off time I had paid for the damage I had caused as per my Insurance requirements. The team at Green Motion Zakynthos are extremely professional and the car provided was first class. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by BRIAN - 24 September 2024
" In and out very quickly on all occasions Efficient and friendly staff "
" Used Yours twice now, no hassle on either occasion Only comment booked a Peugeot 208 on both occasions first time got a Corsa second time a Grandland, maybe it'll be third time lucky for the Peugeot "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DIOGENES - 23 September 2024
" X "
" A good team working hard. Car needed service maintenance and had been used harshly by previous guests. Multiple warning alarms came on, but the car kept running. Need to devote some TLC "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
NAXOS, GR - Reviewed by GRAHAM - 23 September 2024
" Favoured website for booking car hire. "
" Good car, good service, "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by RACHEL - 23 September 2024
" Positive and easy process "
" Very positive "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ANDREW - 23 September 2024
" Very satisfied overall. "
" Very satisfied overall "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by RICHARD - 23 September 2024
" T "
" H "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by ANDREW - 23 September 2024
" Overall a good experience, apart from the pick up "
" It was stated on the Auto Europe booking form, that Exer would meet us at the airport. This did not happen. There was nobody to meet us, and our flight was on time. We did not know where they were located. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by ANDREW - 23 September 2024
" Very happy with the service. I was asked for extra money at the desk to cover for breakdown service. Either £50 up front or it would be £250 if we breakdown without this payment. Felt uncomfortable. Refused to pay the extra amount. Apart from this excellent service. "
" The car had damage to the door which was unsightly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by RICHARD - 23 September 2024
" Auto Europe ok as an agent. Avoid Centauro as your choice of supplier "
" Disinterested counter staff, ignored everyone for a long period. Very aggressive on selling additional insurance indicated any issues they'd charge the max against you if you didn't add additional insurance "
Value for Money: 9 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 8
CORFU, GR - Reviewed by ROBERT - 23 September 2024
" it was supposed to be meet and great at the airport which it was not. You had to walk from there office to the airport, about a km with suitcases etc. "
" it was supposed to be meet and great at the airport which it was not. You had to walk from there office to the airport, about a km with suitcases etc. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 1 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by ADAM - 23 September 2024
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by MICHAEL - 23 September 2024
" Great car, pity we were back to the bad old days of being told that the insurance, on the contract as fully included, was not fully included after all and we'd have to pay more. "
" The car was great, no issues. However a major reason for booking was that you advertised this (and it's on our voucher) was that it included "Full Damage & Theft Protection includes refundable excess and even covers damage to Glass, Wheels, Roof and Underbody." When we got to the counter the female member of staff was absolutely insistent that it did not include glass or wheels. She stated that it was because you were just an agent and they had different conditions to you. She wanted more money, which we noted was handwritten on a small slip of paper, not an official document. I declined this as I have an annual insurance anyway. Who was right? We genuinely felt that this might be a private scam, and in any event, you made a contract with us under UK law "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by JEFFREY - 22 September 2024
" Longer walk to the office than it said, and had to cross a fast road with luggage. Just not very nice all round. At least it was a decent car. "
" Very unfriendly staff, at picking up and dropping off. Determined to find a tiny mark on the bumper and charge €520 for it. Ok I can claim it back but there is no way they will need to fix the tiny mark. Just a horrible experience all round. Avoid them. "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 2 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ANTHONY - 22 September 2024
" Process is straightforward - have used Auto Europe for a number of years now. "
" Prompt efficient service both at pick-up and drop-off. Unusually, we were actually given the make/model booked. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MICHAEL - 22 September 2024
" All went smoothly and quick dropped us back at airport even though it was only 200 yards away "
" Quick and easy pick up "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ALWYN - 21 September 2024
" To Europe said my car was on airport it turned out to be off airport. "
" Excellent company except for the fact it was advertised as being on airport. It was actually off airport and there was no one to meet me when I exited the airport. I had to ring the number of the company which was not the agreed procedure. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by PAUL - 21 September 2024
" Very easy "
" Great service and price "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by DAVID PAUL - 21 September 2024
" nice friendly staff yes I would use them again. "
" nice economical vehicle a little scruffy but hey it did the job. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
HERAKLION, GR - Reviewed by MICHAEL - 21 September 2024
" all ok "
" all ok "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AKTION, GR - Reviewed by LUKE - 21 September 2024
" Great "
" Excellent, quick & easy the car was exactly what we were looking for "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by MICHAEL - 21 September 2024
" It was fine although not at airport it was only 5 minutes away and chap was waiting for me with board with my name "
" Brilliant service .friendly chap. Car had loads of scratches and a dent but it worked fine and did not let me down. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
CORFU, GR - Reviewed by LESLEY - 21 September 2024
" The staff where very good "
" The staff where very helpful,both getting the car and returning it "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PETER - 21 September 2024
" As above "
" Our best car-hire experience to date. Friendly staff, on airport, excellent price and the perfect car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by STEPHEN - 20 September 2024
" Good service, good clean car, very friendly and efficient. "
" The car pick up was simple. All the paperwork and the credit card holding deposit was completed in reasonable time and the car condition check was thorough. The car was clean and tidy. Returning the car was simple and my deposit was released the same day. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by RUFUS - 20 September 2024
" Auto Europe were also brilliant. All in all, a fabulous service "
" Carwiz at Chania Airport in Crete were absolutely brilliant. Speedy and clear and efficient when I picked the car up. Absolutely zero hard sell of any additional insurance and when we looked around the car, the Carwiz rep said to take a full video of the inspection of the car as we were walking around it. If going to Chania again, I would not hesitate to use Carwiz again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ANDREW - 20 September 2024
" Would recommend Thrifty to anybody wanting to hire a car "
" Very helpful staff Arrived 2hours late due to delay at Gatwick The office was still open after midnight very impressed "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORFU, GR - Reviewed by STEVE - 20 September 2024
" As above, we have a serious complaint against Carwiz and do not consider that Auto Europe should be using them as a supplier as they are corrupt. "
" Unfortunately, we had a very bad experience with your associate company, Carwiz at Corfu airport, and we need to make a strong complaint about this please. Firstly, our reservation says "meet and greet with handheld sign", however this did not occur. We had to walk about half a mile in in heavy rain. This is only a minor part of our complaint though which is about the way we were treated by the aggressive and corrupt staff at Carwiz. They gave us the car that we had ordered when we arrived on the evening of Monday 9/9/24. We then drove to our accommodation which was 2-3 miles away, possibly a ten minute drive. We noticed immediately that the car was very old and in a poor condition, the engine made a lot of rattling and grating noises and the car struggled to go up small hills. There was no rubber on the clutch pedal and my foot kept slipping off the bare metal. The next morning, Tuesday 10/9/24, we drove back to Carwiz and explained the issues with the car to both an employee and the manager. Both were very uninterested and unhelpful when we said that the car was dangerous to drive and not roadworthy. The manager and his sidekick both got quite aggressive and forceful but we stuck to our guns and eventually they agreed to exchange the car when we said we'd call Auto Europe to complain. They initially said they'd swap the car for one like for like in size but then they changed their mind and said that they only had a small Toyota Yaris that we could have. We were unhappy with this but these discussions were upsetting and wasting our holiday time so we had to agree. We asked for a discount as this car was cheaper than the one we had booked but they refused point blank. They also said they'd charge us for the petrol used by us to drive to our accommodation and back, only a couple of miles away. We advised that we only brought the car back as it was faulty and so we shouldn't be charged for this petrol, however they got very aggressive about this. I asked how much it the petrol would be and the manager said 2 Euros so we agreed to this as it was only a small sum. I wrote the amount on the agreement sheet and showed the manager and sidekick and then I signed the sheet. We signed the new hire sheet for the Toyota Yaris and left. On Monday 16/9/24, we returned the car and Carwiz signed it off with no damage. The sidekick then said that we owed 32 euros for the fuel for the first car. I said that we had agreed 2 Euros with the manager, and I had written this on our contract before signing it. He said that they hadn't agreed 2 Euros. After some argument, we asked to see the manager and the sidekick sent for him. In the meantime I phoned Auto Europe and spoke to Eloise at 13.35 Corfu time, 16/9/24 and told her about the issues. Eloise said that she could not help us at that time and that Carwiz would deduct the sum of 32 Euros from our deposit, however that you would escalate the complaint when we sent in the details and recover our money. She asked that we send in a copy of the sheet that we signed. We therefore went back in to talk to the Carwiz employee and asked him to pass us our contract but he would not give it to us. This became quite heated as we are entitled to see the contract that we signed, however he said that we had to wait for his manager to return. As we seemed to be getting nowhere, we said that we would call the Police to help us. The employee said to go ahead, so we called 112 and explained the situation to the Police. Unfortunately, they said that they could not assist as this was a financial disagreement only. The manager arrived around 15 minutes later. We had the same discussions with him but he refused to allow us to pay the 2 Euros for the petrol and said that it was now 32 Euros. We requested to see our contract and he picked it up and showed it to us. I pointed out where we had written two Euros and I asked for a copy of the sheet but he refused. We then asked to be allowed to photograph it with our phone but he disagreed. We then needed to argue some more, following which he took out a pen and scribbled out my writing of 2 Euros, before allowing us to photo the sheet. We then had to leave to catch our plane. They will have deducted a sum from our 500 Euro deposit. We do not know how much this will be yet, hopefully only 32 Euros, unless they decide to deduct more. This company have caused us great stress at both the beginning and end of our holiday which has really upset us and put a dampener on the whole holiday. They tried to give us an unroadworthy and dangerous car it was very difficult for us to obtain a replacement. When we did, they gave us a small car instead and refused any part refund plus they have criminally overcharged us on the use of petrol. They were aggressive and had no customer service at all. Their actions in trying to overcharge on the petrol and amending the contract by hand should be investigated. We therefore wish to claim a refund based on the reduction in cost for the small car against the car we booked, a refund of the 32 Euros charge for petrol (or whatever amount they decide to deduct) plus we would like some compensation for our time and stress getting these issues resolved which should not have occurred at all. Please also note that on all three occasions that we were at the Carwiz, there were other customers making complaints and the staff were rude to them as well. We heard two sets of people complaining about very large deductions made from their deposits for only very minor damages. One lady told us that they tried to charge her a huge amount for insurance which she had not asked for. You would be much better off not associating with Carwiz as they seem to be a very poor company, not interested in customer service and intent on making excessive charges to customers who have little or no ability to challenge the situation. Carwiz hold the deposit and can make any deductions that they want. We attach photos of the two staff members who were very intimidating and agressive to us, photos of the original car, the dangerous pedal and the small replacement car. Also attached is a photo of the contract but this is after the manager scribbled out my writing of "2 Euros" at the bottom of the page, although you can just make this out. You can also see on the document that they have written "1 bar less fuel". This shows that the petrol had only gone down one bar so wanting to charge 32 Euros for this is much too high. Unfortunately we didn't video the noises made by the engine of the first car as we hadn't expected to encounter any issues in swapping the car. Also, we should have photo'd the signed contract on the second day when we swapped the car but we didn't think of doing that at the time, again not realizing that Carwiz would go back on their agreement and corruptly try to overcharge us. Thank you very much for reviewing this situation for us. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ZAKYNTHOS, GR - Reviewed by GARRY - 20 September 2024
" Easy to book. Great price. "
" Good location at Zakynthos airport, efficient & helpful staff, no wait time, good car, no hard sell of insurance at pick up, car checked and all ok at drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by PAUL - 20 September 2024
" No problems with pick up or drop off.. vehicle was reliable and clean...only issue was with the windscreen wiper, which had perished...but I changed that.. overall very good. "
" Very satisfied with the whole experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by MARCUS - 19 September 2024
" It would be good if we were alerted to the fact that they were not going to pick us up and that you gave direction to there office "
" We were told that we would be meet at the airport exit. There was no one there and eventually had to phone and was told we have to walk about half a mile to the office and had to walk back when we returned the car. Otherwise it was fine. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by DIMITRIOS - 19 September 2024
" Hidden charges should be visible before reserving and paying "
" There were hidden charges. A 35 EUR charge after 2200 was applicable for handing the car. Despite a full insurance was included in the voucher, a 1400 EUR deposit was held in my credit card until return of the car. Additionally, a 360 EUR penalty was applicable if the car was taken on a dirt road. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PETER - 19 September 2024
" Xx "
" Great car hire experience - helpful staff too - recommend "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by ASHLEY - 19 September 2024
" Nice car, good value, helpful staff. "
" all good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by JONATHAN - 19 September 2024
" On site was excellent, however,when we tried calling the UK desk before we left to add a driver, the operator was curt and actually unhelpful. Had a real feeling of computer says no! "
" Counter staff were all outstanding, and that is not a word I have ever used in a review, but they really were especially good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHIOS, GR - Reviewed by JAMES - 18 September 2024
" Everything absolutely fine except in spite of UK Government website saying that no International Driving Permit was necessary in Greece, when I questioned one of your staff as to why it stated on your website that it was required, she said that it was a requirement by the Carhire company. So I spent £5.50 plus about an hour of my time finding a place to buy one and as I suspected nobody ever asked me for it. "
" No problem at pick up. I told them that I would be dropping the car back at around 7.10 as my flight left at 8.00. They said they opened at 7.00. Nobody had turned up by 7.20 so I had to leave key in drop-off box. Not really a problem but would have preferred to have handed it over in person. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 6 Condition of the Vehicle: 7
PREVEZA, GR - Reviewed by MALCOLM - 18 September 2024
" Autoeurop are great but Drive were terrible Thank you "
" Drive were Very bad. Lots of hassle with the man on the desk when I pick the car up but kindly sorted out Autoeurop. The car was tatty high kilometres and cigarette burns on seat. When I returned the car the same man said it had a ver small dint on the door and I had to pay 330 euro I explained it was like that when I pick it up he then said ok 186 euro or I won't refund your 930 euro deposit. As I was about to catch my flight I had no choice but to pay it. I tried to complain to autoeurop but your lines were closed. I will make a formal complaint "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CHANIA, GR - Reviewed by SIMON - 18 September 2024
" Good comparison site. Provided all of the information needed to make the choice. Pricing was very competitive. "
" Fast and efficient pick up from Yours. Staff were helpful and very clear with the paperwork. No upsell pressure. Car was practically new and of the right specification. Drop off was similarly straight forward and easy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MYTILINI, GR - Reviewed by PHILLIP - 18 September 2024
" Booking with Auto Europe was easy but some web site details (location of Auto Union office at Mytilene airport) are incorrect. "
" Staff were efficient and pleasant. I managed to touch a low wall with the front bumper and removed some paint together with a barely detectable dent. 180 euros for a repair which may never be carried out on this high mileage car seems excessive. Auto Union's office at Mytilene Airport is not, as Auto Europe suggests, "at airport". It is a shuttle bus ride away. My voucher from Auto Europe gave directions to a non-existent office just outside Arrivals - very disconcerting not to be able to find it. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by BILL - 18 September 2024
" Would use again. "
" Fiat 500, 60k on the clock. Some cosmetic damage, a bit rattly. Started, stopped and drove OK. Staff efficient and friendly. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
KEFALONIA, GR - Reviewed by ROSEMARY - 18 September 2024
" Absolutely appalling . Car unroadworthy and no response to help numbers. A miracle we didn't have an accident. I have made a formal complaint to Auto Europe which took some doing as their customer service e mails only allows queries about charges and the office is closed on Wednesday and Thursday! Waiting for a response. "
" Car was completely unroadworthy. Sent out with the temporary spare on the front tyre and a flat in the boot. Drivers front tyre also found to be defective. We spent a whole day trying to contact the office, waiting for a pick up truck and waiting in a garage for 3 tyres to be replaced. The key was held together with Sellotape so the central locking didn't work. Would never ever use this company again. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 1
LEFKADA, GR - Reviewed by NICHOLAS - 17 September 2024
" As above "
" All very easy! Liaised with Enterprise (not Alamo). "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by PETER - 17 September 2024
" I always use Auto Europe if I hire a car abroad and I am very happy with the service I get, I will still use them in the future. "
" The car was in a poor state, damaged and would be described as an old banger that was past its sell by date. On our return to Abby car We saw that they had just received a large number of brand new cars so would use Abby again. Staff were very good but at check in for car a number of people in line which then took some time. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 2
RHODES, GR - Reviewed by RACHEL - 17 September 2024
" Very good "
" My only complaint is that I had to wait quite a while for the shuttle from the airport to the AbbyCar office, which meant I then arrived after 10pm and had to pay a late fee (despite being ready at the airport by 9.45pm) . "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by FRANK - 17 September 2024
" We hire a car from chania 2 times a year and have never received a car in this condition. "
" The car we received was full of dents. The upholstery was stained and damp and there was still water in the footwells. We raised the condition with the agent and were told that was all they had. After driving off, we lost one of the hub caps. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 1
CHANIA, GR - Reviewed by PATRICK - 17 September 2024
" See above about the fact that the car we booked and paid for the advance was not available and we were given the less good quality Car and then there was a lot of confusion about the insurance because Car was would not accept the insurance that we had taken with Europe and said they didn't even know about it "
" We booked a car and paid for it in advance but when we got there they said they had no more cars left and they told us to go back to the site we booked through and find a different supplier. They then found a car which was less good and old and needed servicing, but we took that anyway. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 2
MYKONOS, GR - Reviewed by IDAN - 16 September 2024
" No surprises. "
" My only comment that I didn't get the exact car I requested. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by LYNN - 16 September 2024
" I would recommend "
" Hi I hire a car at least once a month in the summer. I have a house above Paleo, so sometime a challenging drive, but this car was fab. Staff are lovely but the time taken to pick car up seems much longer than other providers. Very efficient drop off time Car was fab, a few scratches but I think I prefer that to a pristine new car Only improvement would be the windscreen (inside) was very dirty "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by MARC - 16 September 2024
" The worst car hire experience ever, when enquired about a refund told I had no chance. "
" They gave my car to someone else leaving myself and family to make other arrangements late at night "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
KEFALONIA, GR - Reviewed by REBECCA - 16 September 2024
" As above "
" Decent car, lovely people. Whole transaction seamless. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by CLIVE - 16 September 2024
" No problems, good service, only Yours office location. "
" Car was fine, well maintained, exactly as we had hoped. Pick up and drop off was a quick procedure, no hanging about too long. The only negative is the office location which is outside the airport, up a steep road which isn't great when dragging suitcases. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by STEVEN - 16 September 2024
" Slick and reliable as always "
" All good apart from 40-minute wait for shuttle bus at beginning. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by IRINA - 15 September 2024
" False advertising of "full damage" insurance for vehicle. "
" I selected Auto Europe as it was slightly cheaper for car hire for a week in Crete than booking.com I paid extra for "full damage and theft protection" (as described in Auto Europe's Terms and Conditions statement). However on arrival in Crete, the actual car rental company insisted that I pay an additional £20 per day for something they called "super relax" insurance. I shall not be using Auto Europe again. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 9
RHODES, GR - Reviewed by KONSTANTINOS - 15 September 2024
" I strongly advise against using their services! They are unprofessional on every level "
" I was very dissatisfied with my experience; the car was in not good shape. The key remote didn't work , and the clutch was very hard to press . Even after I reported these issues, the staff seemed uninterested. Moreover, the vehicle was covered in dents all over! On top of that, the staff exhibited rudeness, acting rather aggressively, and appeared to be disorganized overall. I overheard them making negative comments about others and their families, which was incredibly disrespectful to those who came to them. There was a clear lack of courtesy! "
Value for Money: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 1 Condition of the Vehicle: 4
HERAKLION, GR - Reviewed by KNUT - 14 September 2024
" Fine. "
" An easy process at a fair price "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by ANDREW - 14 September 2024
" Excellent service "
" Second time of using yours car rental from kefalonia airport very impressed with service at both pick up and drop off would highly recommend them "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by DMITRY - 14 September 2024
" Above "
" Was charged 41 euro on top of the prepaid price, have filed a request to investigate and reimburse. Waiting foe Autoeurope to respond. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by CLIVE - 14 September 2024
" Great vehicle . Great team when collecting the car and dropping it back. Just need a shorter queue in the airport as the registration point was serving 3 different car rentals, so the wait was too long! "
" Very efficient throughout. Just need a quicker check in at the airport collecting the car! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ALEXANDRU - 14 September 2024
" Cristina, the girl that gave me the car was really friendly, and helpful. I got the car in like 5min and of to my holiday. Also to mention deposit refund, with a receipt arrived back in my account less than 5 days! Flawless! I will go with them again no doubt. "
" Super easy and relaxed. Picking up the car everything was perfect! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by NICHOLAS - 13 September 2024
" Friendly and efficient staff on pick up and return. Car was immaculate and ran well. "
" Friendly and efficient staff on pick up and return. Car was immaculate and ran well. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FIRA, GR - Reviewed by STEVEN - 13 September 2024
" Easy booking and good value. "
" Although provided with a "free upgrade", the 'upgrade' turned out to be an older larger car with the same size engine as originally requested... ie. 1 litre engine in a larger body. The VW Polo barely wanted to move up the hills of Santorini... however it had good air conditioning and got us where we wanted to go, so ok in the end. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORFU, GR - Reviewed by VIKTOR - 13 September 2024
" All good "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by VIKTOR - 13 September 2024
" It was all good. "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by XENOFON - 12 September 2024
" Always the best option of choosing a car rental company, started using autoeurope 6 years ago and still better than all similar websites "
" Very fast procedure and problem-free pick-up and drop-off.great value for money "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORFU, GR - Reviewed by CRAIG - 12 September 2024
" People should be warned about the roads in Corfu !! "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by PAUL - 12 September 2024
" Vg "
" Vg "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORFU, GR - Reviewed by CLAIRE - 12 September 2024
" The experience was truly AWFUL with VOLTA4U and I hold Auto Europe responsible as our booking was transferred to this cowboy company on Corfu. I have never been given such a wreck of a car and it did not get our holiday off to a good start. "
" We booked 'meet and greet' at Corfu airport, Rep from Volta4U nowhere to be seen. After nearly an hour of wondering around the airport some other rental company told us we had to walk off the airport campus and find the office, this was mid morning and very hot. My husband is elderly and this was not what we expected and not good for his health. At the Volta4U office, they knew nothing about 'meet and greet'. We were then given an awful car which had been involved in an accident the previous week and had done over 100,000 k/miles and the whole of the rear passenger door was shunted in and it had no power. Our villa was located someway off the main road up a very steep road behind Nassaki and we attempted to reach the villa by two different roads and the car was unable to make the hills and hairpin bends. We eventually found a very long route round which we were able to use to locate the villa. The following day I spoke to a man at VOLTA4U who said we could change the car for an extra £75. When we arrived to do so, he said it was £75 per day (over £300 more) which we refused to pay. We refused to leave until we had a better car and in the end we had to pay a further £100 to get a different car (this car was satisfactory). The said man later apologised to me and said his boss was there and he could not let us have it for £75.00. The whole experience was a disaster, we are not young people and do not expect to have to walk a distance to find the car hire office in a temperature of over 30C. I will NEVER use VOLTA4U again, they are cowboys and I am very angry that we booked 'meet and greet' and this was untrue. I welcome your comments please. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORFU, GR - Reviewed by KESTUTIS - 12 September 2024
" Everything was perfect "
" Everything was perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by SIMONE - 11 September 2024
" For what happend at the Avis desk about the insurance i don't feel safe renting with Autoeurope again. I'm afraid of surprises once i get to my destination. I think i will try other online services. "
" My experience wasn't great i felt tricked by the person that gave me the car. He said that Autoeurope is a scam and the insurance i made with Autoeurope even if it was full coverage, didn't cover with them and made me paid an additional amount to get the full coverage. The full rental price became quite expensive. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 6
PAROS, GR - Reviewed by NEIL - 11 September 2024
" Excellent service "
" Excellent customer service and an easy process "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZANTE, GR - Reviewed by TERRY - 11 September 2024
" All good "
" All good apart from no water in windscreen bottle. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KEFALONIA, GR - Reviewed by ROBERT - 10 September 2024
" Very good , no problems at all "
" Very easy process , car hire pick up was right outside Kefalonia airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ALEXIOS - 10 September 2024
" Had to drive back to the office the next day to switch cars from the station wagon to finally a nice but old city car. At least it made for the trouble as it was a convertible and we enjoyed driving it around Athens. Staff very friendly and professional. "
" Having paid for a late pick up from the airport (late flight), we were given one of the last cars available on the lot which did not meet our needs (a station wagon instead of a small city car we booked). Got picked up and dropped off very efficiently. Getting and dropping off the car very efficient. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by ALEXIOS - 10 September 2024
" Great service. Got picked up and dropped off very efficiently. Getting and dropping off the car very efficient. Got a decent upgrade in the car as well. "
" Great service. Got picked up and dropped off very efficiently. Getting and dropping off the car very efficient. Got a decent upgrade in the car as well. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FIRA, GR - Reviewed by SAM - 10 September 2024
" Great website, cheapest price "
" Easy, simple, professional "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by ROBERT - 10 September 2024
" Desk was just outside the baggage belt area, only a short wait to pick up vehicle, whilst dealing with other customers. Plenty of staff on desk and checking vehicles out, all documentation was emailed as well as copy given. "
" Minimal wait at airport desk to pick up vehicle, even less wait when returning vehicle. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by ROBERT - 10 September 2024
" Excellent. "
" Great service and experience overall. Car had a few bumps and marks, but they didn't cause a problem. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KALAMATA, GR - Reviewed by JOANNA - 10 September 2024
" You gave no details about how to find GreenMotion - I wasted time asking for Auto Europe. There is no signage at the airport and their office is a difficult walk on a bad path round the back - again, no signage. The office is small and therefore very slow process to get the car, waiting in the heat. The person working was good but she needs more support, and you need to signpost and provide a decent route there. "
" see below "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PREVEZA, GR - Reviewed by LESLEY - 10 September 2024
" Counter staff friendly, good english for communication, car was in good condition, no issues apart from wait at collection. "
" Only issue, we were kept waiting for quite a while (about 40mins), the car was not ready when we arrived. Other than that all good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by WESLEY - 09 September 2024
" Alamo rents a better car. "
" Very basic car and the radio only worked around Athens. Felt every bump in the road. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
RHODES, GR - Reviewed by THOMAS - 09 September 2024
" Everything was fine with the exception of getting charged an extra 60 euro on arrival for "out of hours" collection. I wasn't made aware of this either by Thrifty or AutoEurope. This should have been clearly communicated if collection at 23:00 was an issue. "
" Everything was fine with the exception of getting charged an extra 60 euro on arrival for "out of hours" collection. I wasn't made aware of this either by Thrifty or AutoEurope. This should have been clearly communicated if collection at 23:00 was an issue. "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 8
CORFU, GR - Reviewed by WILLIAM - 09 September 2024
" Overall, I'm satisfied for what we paid. The only downside was the condition of the car. "
" Called the office on arrival and the shuttle arrived very shortly afterwards. The office is close by and I have no complaints about the staff or pick up procedure. We had hired a budget small car and what we got, fitted the description. The car however was covered in small chips and dents. It must've also been very much the entry level with regards to trim and extras. Returning the car was quick and incident free and we were dropped off back at the airport promptly. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
KOS, GR - Reviewed by ERIC - 09 September 2024
" Very small car which made the vehicle expensive "
" The car had quite a bit of body damage. The tyre pressure light kept coming on. When checking the pressure all seemed to be OK though. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
CORFU, GR - Reviewed by RUTH - 09 September 2024
" Would book again "
" Abby car where extremely helpful on collection, smooth interaction and suggested places we visit, which we did and thoroughly enjoyed "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by KONSTANTINOS - 09 September 2024
" World class service and fantastic cars always from VOLTA4U and it's beyond amazing stuff, and of course the best prices and deals you can find online from Auto Europe!! Until next time !! "
" VOLTA4U is literally the BEST CAR HIRE company I've ever come across in my life and I have traveled all over the world for work and leisure !! The professionalism, the stuff, the quality of the cars provided, the facilities they have, the kindness you receive as soon as you walk in is truly remarkable !! Well done to everyone there who genuinely and consistently provide a world class service !! Special thanks to Nikos, Maria, Eleni, Stelios just to name a few for outstanding hospitality and next level service ❤️ "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by BRIAN - 09 September 2024
" Booking was simple but there were inadequate instructions on how find the car hire location and it was not full-to-full as I had expected. "
" Depot is outside airport, beyond other car hire companies. It's a 2 minute walk once you know which direction. (Exit airport onto main road and turn left.) The car has lots of marks but they were duely noted and agreed. No problem returning car to same location. Staff were courteous. I don't like the like-for-like fuel. I prefer the much easier to manage full-to-full which I thought I had selected. The Nissan Micra was a bit rough sounding but it did the job. Aircon worked well and it was economical. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by JAMES - 08 September 2024
" None "
" The customer service was excellent. We were given the car very promptly, the girl that dealt with us was very pleasant. The car was adequate for what we needed and served the purpose that we required. The instruction to find the pick up point to be taken to the car rental place could have been better. It took us a bit of time to find the transport vehicle. . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by CHRISTOPHER - 08 September 2024
" For reasons above. "
" The car is very old - maybe 6/7? years old with 75,000 km on the clock. Was concerned it would break down! Also it feels the car (Suzuki Balano) isn't the same size/class as the Peugeot 308 or equiv that ordered. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 4
KALAMATA, GR - Reviewed by ADRIAN - 08 September 2024
" Good staff, but car condition not great, old and rattling engine "
" Car not great and old "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by GEORGE - 07 September 2024
" Very professional service. Prompt transfer to and from terminal. "
" Good company professional ,friendly staff.. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by JORDAN - 07 September 2024
" Thumbs up "
" Easy and good, cheers "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by TIM - 06 September 2024
" Admin etc was good let down by a very poor vehicle which was not worth the money. Auto Europe should check out the cars on the ground as they give an overall poor impression. "
" The car was in very poor condition. The clutch was worn and first and second gear were in poor condition. The driver door was bent and damaged, the interior of the car was in poor condition and the seats had water or sweat marks. The additional insurance costs also appeared to take advantage of the tourist. "
Value for Money: 3 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 2
CORFU, GR - Reviewed by TONY - 06 September 2024
" Very clear and easy to use - definately our preferred option. "
" Absolutely first rate. Friendly and efficient staff, great vehicle. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by LIONEL - 05 September 2024
" Na "
" Na "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by PAUL - 05 September 2024
" very friendly staff "
" volta 4 u sent a driver to te airport but nobody told me so i walked to office with my case as this was not on my paper work "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CHANIA, GR - Reviewed by TOMMASO - 05 September 2024
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by GEORGII - 04 September 2024
" you provide wrong phone number you mentioned that Carwiz will meet me at the airport you mentioned that I cap pick up the car at 22:00, but there was additional charge for late pick up. "
" good company "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
RHODES, GR - Reviewed by RON - 04 September 2024
" As above "
" Poor collection from airport,had to ring greek mobile number which wasn't straightforward "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by ARMIN - 04 September 2024
" over all very good "
" Only thing that takes the experience is the way the staff at pick up behaved and talked, It was an older lady with white short hair. And that they did not accept American Express "
Value for Money: 9 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KEFALONIA, GR - Reviewed by MARTIN - 03 September 2024
" Good price and easy booking process. Only issue was finding out the car collection office was closed at the time we had booked to collect the vehicle *after* we had paid. So then had to pay another fee for late collection. Rating reduced for that reason. "
" Really easy collection and drop off. No hidden fees or attempts to sell unnecessary insurance etc. Just very straightforward. Car was dented on collection, took photos and no issues upon return. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
HERAKLION, GR - Reviewed by ROLAND - 02 September 2024
" Good for cost comparison and choice of rental firms. "
" Efficient service, especially drop off. Clean, well maintained car. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by GIANNI - 02 September 2024
" Not good. "
" When we got to the counter we were told that they could not take the deposit with a debit card, only a credit card. So the only way to have the car was to pay a 150 Euro insurance premium (25 of which was the debit card fee!). At the end of the holiday, we wanted to extend the rental by 4 hours, and they charged us 50 Euros! We settled on 40 Euros, but it's still more than a whole day's rental. Next time I'll just go to the big companies at the airport. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by MARTIN - 02 September 2024
" Very simple process, pickup from the airport was easy, minibus from Zakynthos airport to the rental office (only 500m but the ride was appreciated) car checked out fine and we were away quickly. On return a quick check and the deposit was returned and a quick lift back to the terminal. Quick, easy, cheap. No scams or dramas with the condition of the car or anything and it performed well during our stay. Would recommend. "
" Very simple process, pickup from the airport was easy, minibus from Zakynthos airport to the rental office (only 500m but the ride was appreciated) car checked out fine and we were away quickly. On return a quick check and the deposit was returned and a quick lift back to the terminal. Quick, easy, cheap. No scams or dramas with the condition of the car or anything and it performed well during our stay. Would recommend. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOS, GR - Reviewed by MARK - 02 September 2024
" The voucher states that the out of hours fee was €28.52 but i was charged €58.50 "
" generally good but unhappy at being charged late arrive fee at 00:05, 5 minutes late "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by GEOFFREY - 02 September 2024
" Very good ...no problems "
" Very friendly and efficient staff . Highly recommended. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ALEXANDER - 01 September 2024
" I would go to europcar or hertz for a rental car in future. I was really disappointed and just felt like it was set up to take advantage of people. "
" We were charged a €40 late fee for arriving out of hours. We paid for the damage waiver as I didn't have a credit card, when we returned the vehicle the way he inspected the vehicle and asked if I had any pictures implied that I would be having to pay for damage that I had not done to the car before he realised we had paid the waiver fee. I would go to a larger car hire company in future as I feel like there's no procedures in place to monitor damage to the car from previous rentals. It was dark when we collected the car so we wouldn't have noticed a small scratch or dent, which we could have easily been charged for on returning the car. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 4 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by PETER - 01 September 2024
" As above "
" Quick and easy, very good service, and very good price "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MARIO - 31 August 2024
" Positive experience "
" Easy pick up and return Deposit released in two days "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
SANTORINI, GR - Reviewed by DOUGLAS - 31 August 2024
" All good, no issues "
" Great service, very quick collection "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ARUN - 31 August 2024
" Paper work stated the hirer was open 24 hours but the office was closed when we arrived and we had to hire a car from a neighboring provider to get to our accommodation and then return the following day, this cost us an additional £100 and the first morning of our holiday "
" The office was close when we arrived despite the paperwork stating it would be open 24hours a day and we had to hire a car from a neighboring provider to get to our accommodation and then return the following day, this cost us an additional £100 and the first morning of our holiday "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CORFU, GR - Reviewed by PHILIP - 30 August 2024
" Excellent. "
" Great price, good car, good communication. No hard sell of "extra insurance". Probably one of the best rentals I've ever used. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
CORFU, GR - Reviewed by EUGENE - 30 August 2024
" No issues "
" Confusing pick-up instructions and not very informed staff "
Value for Money: 7 Efficiency of Counter Staff: 3 Expediency of Drop-off: 3 Condition of the Vehicle: 9
CORFU, GR - Reviewed by WILLIAM - 29 August 2024
" Better transparency about the meet and greet - which it learnt isn't! "
" It was advertised as meet and greet at the airport. We were not met which was quite worrying with my family in tow. I called and was told to walk a long way down the road to their office. This was ok but not when we were supposed to have the car taken to us. The office was Volta - great friendly lady on reception but her male colleague was sarcastic and not pleasant. "
Value for Money: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by DANIEL - 29 August 2024
" If you use companies like this then you don't do your due diligence as a company either so ruins your own reputation "
" Car had marks on every panel, one headlight didn't work, washers didn't work, air con just about worked, told me the extra insurance I bought through auto Europe is no good so sold me there's as well, drop off the car has a detailed 20 min inspection trying there best to find a mark they found one under the car on the sill trying to blame me for as they knew I hadn't pictured under the car who does had to argue and be horrible to stop them charging me - every review says the same I wouldn't ever ever use the company again it's the worst I've ever used and been all over the world seen it all before "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 1 Condition of the Vehicle: 1
RHODES, GR - Reviewed by ALED - 29 August 2024
" Easy enough. "
" The car was a bit run down - the radio was locked with a code which we weren't provided, the windscreen wipers were inefficient and didn't remove the water used to clean the windscreen and the gearbox was quite clunky (which was extra challenging using right-hand drive for the first time). However, the car was cheap so I guess we got what we paid for. "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 3
CHANIA, GR - Reviewed by GEORGIOS - 29 August 2024
" Great experience.Easy booking and value for money car rental "
" Great experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by ALBERTO - 28 August 2024
" Good service and customer service, The car was in good condition althoguh the interior could have been a bit cleaner. all hassle free, overall great experience, would recommend. "
" Good service and customer service, The car was in good condition althoguh the interior could have been a bit cleaner. all hassle free, overall great experience, would recommend. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by OLIVER - 28 August 2024
" car was a little small for us, we were offererd a slightly bigger one but had allot of miles and a few dents "
" all good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by KATIA - 28 August 2024
" As above, otherwise excellent "
" Great car great service but do age to get out of car park not great, but donate to get INTO car returns awful. Also need more space at collecting returning, as it was very congested both times "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by MOUNIR - 27 August 2024
" I've been reserving Cars with Auto EUROPE for very long time and I'm very satisfied with their services "
" Service at the pick up was very poor telling you something and doing something else most of the companies I rent with they love you to go to I see and put a towel on the seat and drive Santoro they don't allow that they don't allow you to take the car to the one of The Greek islands which is other company do allow you to take the car with you to the greke islands overall, I wasn't happy with this company. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 8
CORFU, GR - Reviewed by TIMOTHY - 27 August 2024
" Already added "
" Insufficient staff on collection so waited far too long to collect vehicle. Very cramped parking. Prefer full to full arrangement. "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by ADRIAN - 27 August 2024
" Drop off quick because I took plenty of photos on picking up so no issues returning and no additional costs picked up. "
" The cars were ok but had various dents and scratches but that to be expected with 73000 miles on the clock. Weren't travelling far so ideal and the lowest cost. Service was very good at pickup and drop off. Pre-registration complete waste of time because my mate hadn't and the process and time of picking up the car was exactly the same as we picked up the cars together. Also my cost was £20 more expensive when we booked online at the same time. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KOS, GR - Reviewed by CIARAN - 27 August 2024
" Discusting scam charges at drop-off for a questionable scratch. Feel stolen from. "
" Dropped the car off, was told I scratched the underside of the plastic bumper. Collected car in the dark and didn't inspect the underside of the vehicle so can't be sure it wasn't me. Pretty sure it wasn't. Either way the fine of €450 for a tiny scratch on the underside of the plastic bumper is simply a scam, it's about a €50 repair job at best. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by JONATHAN - 27 August 2024
" We booked a open top jeep on the website but when we arrived in Athens Enterprise told us that they don't do open top cars and that Auto Europe should not have offered this option. "
" Efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by DHAM - 26 August 2024
" I recommend it highly "
" the only problem waiting longer for the shuttle. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LESVOS, GR - Reviewed by CHRISOSTOMOS - 26 August 2024
" Positive and as expected. "
" Great and efficient service. Vehicle was in good shape, but could have been cleaner. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
CHANIA, GR - Reviewed by RICHARD - 26 August 2024
" See above. "
" We were very disappointed to arrive and be told that the hybrid car we booked was not available (despite booking in advance) and we got a 'free upgrade to a Citron C3 - which was not a free upgrade as I paid £30 extra in the first place to get a Hybrid car to save on petrol. So the 'free' upgrade that we did not want cost us £30. The manager Theodore would not accept our point of view on this and was very forceful in the delivery telling us with a smirk 'I will just cancel the booking and you can go somewhere else' like that was a great option when we had just walked from the airport (no transfer, we had to walk in 35 degrees heat with our suitcases) and then he wanted us to trawl round for another rental car which he knew full well we wouldn't get for the same price. He accused a member of our party of swearing when the words were "you don't like the FACT we don't agree with you" this was a very cheap accusation to make and he only admitted fault in making the accusation because our whole party had heard what was said. No aggression was used, he just did not like a woman telling him in a stern manner that we were not happy. It was a nightmare. He finally agreed to give us 2 bars of petrol and promised to ring us the next day to let us know if the hybrid car came back and was available, he didn't bother ringing us. The only good part was dropping the car back off when Theodore wasn't there and the nice pleasant woman was there and we had an easy time handing it back and getting our £290 deposit refunded. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 4
ZAKYNTHOS, GR - Reviewed by JOHN - 26 August 2024
" Collected the car & the car has obviously been in an accident. Damage to the front - damage to the rear. Plastic smashed on rear lighting panel... bumpers had huge gap in panels from accidents Drove car away & tyre pressure light is on the dashboard. All holiday had to keep putting air in tyre Clutch smelled heavily ... maybe an issue as car was awful on hills How you can release a car in this condition is a joke tbh "
" Collected the car & the car has obviously been in an accident. Damage to the front - damage to the rear. Plastic smashed on rear lighting panel... bumpers had huge gap in panels from accidents Drove car away & tyre pressure light is on the dashboard. All holiday had to keep putting air in tyre Clutch smelled heavily ... maybe an issue as car was awful on hills How you can release a car in this condition is a joke tbh "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 6 Condition of the Vehicle: 2
KALAMATA, GR - Reviewed by FRANCES - 26 August 2024
" Very helpful and friendly. Good car. "
" Very efficient and friendly. I left something in the car and they "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DAVID - 25 August 2024
" I would not use your service again and I will be actively making sure that others are aware of the underhand way that the business is ran, also I will be making sure that the security deposit that is meant to be a block on account is actually taken from account and that I am now still waiting for the refund of £1000.00 euros, I will not be using your services, ever again and I will be recommending that others stay well clear, in as many reviews as I can post, completely disgusting way to run a business "
" On returning the vehicle, the lady came out of the office to greet us and the first thing she said was "have you got photos" which I thought was strange, she then walked directly to the front of the car and looked at the passenger side front underskirt, and said "there are fresh scratches here" she didn't even have the damage check form on her at this point. You would have to be lying on the ground to see it or to take a photo, but she went straight to it, we had no incidents on our travels, she said, 'It's ok as you've got the full damage cover.' I stated that this wasn't the point, I had not damaged the car, and that I was not going to enter into a false claim of insurance. "
Value for Money: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 1 Condition of the Vehicle: 4
HERAKLION, GR - Reviewed by MARK - 25 August 2024
" Had to request staff move the parked car to an area where I could fully examine the body work as I felt this member of staff couldn't get away quick enough. "
" No return parking space availability. Poor Signage to collection point. No mention of 35 euros extra charge after 10pm Due to Easyjet 20 minutes late. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MICHAEL - 25 August 2024
" This was not a good experience for the start of our holiday . Very stressful for all six of us and our first day was ruined. The replacement vehicle which they delivered to us was very good . "
" Not met at airport as expected . Waited an hour before being told we had to walk to office to pick up car . Car booked was unavailable and we were given an old 9 seater instead of a 7 seater . Lower slide on door broke on journey to villa and had to be held in place. Two warning lights on dash came on after 20 miles. Told they would bring the car we had booked to our villa that day . It did arrive but not till 8 30 pm . "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by ZOLTAN - 24 August 2024
" As above "
" Air con on the car didn't work properly, only max level worked making the car very noisy. In general the car was also very basic in terms of features for the price paid. No reverse sensor, camera. Etc. Was not good value for money "
Value for Money: 4 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 3
KEFALONIA, GR - Reviewed by JOHN - 24 August 2024
" It would have been 10s across the board but I was really disappointed at the quality of vehicle provided - prices were such that we could only afford an economy class car which in this case was a low power Suzuki but with other local companies that level included decent Peugeot 205s or good Ford vehicles "
" We had an issue with our car right from the minute we collected it as the clutch was clearly slipping. It was however changed for another vehicle within a few hours and it was all handled really well by Victoria and Paula at the Kefalonia Airport Desk "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by JULIA - 24 August 2024
" As above they are still holding the deposit on my credit card so would not recommend. "
" The experience of renting with Alamo in Corfu was great however they are still holding the deposit on my credit card 2 weeks after returning home which is why I would not recommend. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by IOANNIS - 24 August 2024
" Good value for money. "
" Friendly and polite staff. Overall smooth process. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ANTONY - 23 August 2024
" Staff were brilliant, car was great - nothing bad to say about! "
" Excellent from start to finish - really efficient & helpful team "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by IAIN - 23 August 2024
" Car was exactly as booked. No extras and very efficient all round. "
" Check out desk and car park very conveniently located. Both check out and check in very quick and efficient. Plenty of staff available. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by GALIN - 23 August 2024
" The location of Thrifty at the airport could have been better demarcated. I spent 30 minutes looking for them before finally finding them in the other terminal. "
" I was given the vehicle with half a tank of fuel. It was supposed to be full-to-full. "
Value for Money: 4 Efficiency of Counter Staff: 5 Expediency of Drop-off: 7 Condition of the Vehicle: 4
HERAKLION, GR - Reviewed by CARMELO - 23 August 2024
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by STEPHEN - 23 August 2024
" It would be much higher but if you use companies like Abby Cars I think a 5 is fair "
" The car was misfiring so very sliggish. Also, there was no spare wheel and the ones on the car were not run flats. I was informed if I had a puncture it was on me, callout had 2 options, option one was to pay an additional 40 euro and they would come out within 3 hours and option 2 was they would come out in 24 hours and charge 300 euors, this is not acceptable, there should be a spare or run flats. Also, option 2 meant if the car broke down or was in an accident and no longer fir for the road they would not provide a replacement. When I returned the car she tried to say I had damaged the boot, luckily I had taken photos when I collected it, which showed it was already damaged "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 5
CORFU, GR - Reviewed by JOHN UHRSKOV - 23 August 2024
" we always hire cars on our vacations(1-2 times a year). we use google for best prices, If you can give us a permanent discount, we will you as preffered agent for our car hires. "
" hard to find yours office, few knows Yours at Corfu and where their office are. (perhaps a sign or a desk will help. our flight was delaied and we got the office open for an hour more., 50€ for this services are acceptable. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by JONATHAN - 22 August 2024
" As above. "
" Overall we were pleased with our car hire. However, on arrival we were not met as promised with a hand-held sign. Instead we had to wander around in the dark - it was 10pm - trying to locate the EXER office, which wasn't obvious, and with phones still not fully into Greek mode, it wasn't just a question of using Google Maps. However, after that, all was good and the guy helping us was very accommodating. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FIRA, GR - Reviewed by KIM SENG - 22 August 2024
" Terrible and disappointing! "
" I was refused the vat on arrival as Volta insisted on me showing a credit card as a guarantee. My debit card was declined. Cash was also declined as a deposit! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by RICHARD - 22 August 2024
" Quick "
" Had me on the system already and gave free insurance addition for my wife "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PETER - 22 August 2024
" Will use them again if they keep the prices right "
" No concerns - a lot cheaper than their competitors and very good service from the staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by NATHAN - 21 August 2024
" Feel you should simply not offer 1l cars on an island like kefalonia - almost unsafe on some hills but not good value to pay ontop of £450 to upgrade. "
" Used this service twice and been very good both times. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by JAMES - 21 August 2024
" Maria was brilliant "
" Maria was brilliant "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by STEPHEN - 20 August 2024
" Pretty good site and good value but I'm now a bit concerned when I book a vehicle I might get a dodgy one "
" The rate was cheap so I can forgive the issues but the car had done 170000km with significant damage around the bodywork. The front left indicator bulb was broken when I got the car and only realised after I set off. Most irritating though was when returning the vehicle I was questioned about the damage with the guy saying it was "too much". I had to show him a video I had taken of the vehicle when I collected it before he was satisfied. I'm glad I took a video as I can imagine I would then have to have a big argument to insist I hadn't damaged it "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 4 Condition of the Vehicle: 4
RHODES, GR - Reviewed by SIMON - 20 August 2024
" Was ok "
" Overal quality of car was very basic, some minor faults "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 6
KEFALONIA, GR - Reviewed by BEVIN - 20 August 2024
" Be great to put a sign at the old hertz office that it is closed and to return the car to the car park next to the airport. "
" Great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by PAUL - 20 August 2024
" Due to AbbyCar's treatment of us, we would not use or recommend Auto Europe again "
" Woman on arrival was rude and abrupt and we ended up with a smaller car than paid for. When we returned the car they tried to blame us for a dent on the roof that was already present. Clearly trying to rip us off which we were not got to accept. "
Value for Money: 3 Efficiency of Counter Staff: 1 Expediency of Drop-off: 2 Condition of the Vehicle: 5
KEFALONIA, GR - Reviewed by BENJAMIN - 19 August 2024
" See above "
" I was first offered a very old Nissan which had 110 thousand kilometres on the clock and frankly was in very poor condition. When I complained that I had never hired such an old and beaten up car, the only alternative I was given was a Citroen which was less old but still with 35 thousand kilometres and not a modern vehicle at all. I have never in all my years of hiring cars ever paid so much for such an old car. . The other issues was that when I booked the vehicle, autoeurope's listing said that it would be a full to full fuel policy. The tank on the vehicle I was given was only half full. When I suggested to the office staff that they could fill the tank at the next door garage in order to be in line with policy, they said that they weren't able to do this and that Auto Union's policy is in fact to require customers to return vehicles with the same level of fuel as they are given (which is practically impossible). Having hired through Auto Europe many times before I was very disappointed on this occasion and will think twice about using the site again. "
Value for Money: 2 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 3
CORFU, GR - Reviewed by MARIUSZ - 18 August 2024
" Very good experience. "
" Very satisfying service with affordable proces. Really helpful, young team. I had no problem during pick up or drop off the car. Car was quite new and comfortable. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by MARK - 18 August 2024
" I will warn everyone I know that this is a scam and not to use Auto Europe. "
" There was no car and I have been charged. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORFU, GR - Reviewed by LAURENCE - 16 August 2024
" Not the desk ladies fault - they were great. But I would have expected to rent a car with safe tyres that didn't puncture every other day because of previous damage - it feels like the car hadn't been checked properly and shouldn't have passed quality control. "
" The rental office had no address, we had to walk around the airport blindly at 11.30pm to try to find it with very confusing directions from the lady on the phone. I was charged 40Euros for 'out of hours' on Collection as my flight was delayed by an hour and we struggled to find the office. The car I rented felt bumpy from the start - my passenger was complaining of bobbing up and down. As it was dark (midnight), it was impossible to check any parts. The clutch was very loose. As we were travelling mostly up and down the Corfu mountains - it meant the car stalled a lot on steep roads and narrow chicane turns. We finally got a tyre checked up as the pressure was low, it had been punctured. New punctures then happened daily and had to be fixed 4x times - which is a big inconvenience on holidays. The garage showed us the tyre and it was bulging so much it was deemed unsafe to put back on and we were recommended to drive the car with the spare tyre for on our last day and all the way back to the car rental. It was also explained that as the tyre was so old and damaged, it was likely picking up any tack on the road and getting punctured. We paid 55euros on punctures repairs. Overall, not satisfied with the quality of the car at all. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 2
CHANIA, GR - Reviewed by MICHAEL - 15 August 2024
" good "
" good "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by MARCELIANO - 15 August 2024
" Easy to use, all the information provided was very clear! "
" Excellent! the staff at the Thessaloniki Airport location was incredibly welcoming and helpful. The car was in mint condition, the check-in was quick and simple. The check-out even quicker and simples. Would definitely use it again and recommend it to friends. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by SIMON - 14 August 2024
" Good prices "
" Slight delay in collecting the car, everything else went well. In particular the drop off was smooth and efficient "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by PATRICK - 14 August 2024
" Used a number of times and they have always been reliable and available for changes and support. "
" Very polite and efficient service, car was perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by BRIAN - 13 August 2024
" Great deal, great car and great service, many thanks. "
" Very friendly, helpful and welcoming. Made the whole experience very pleasant. Would highly recommend the service to anyone. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by TONY - 13 August 2024
" No real issues other than the ones stated above "
" I contacted you circa 1 week before arrival as I paid extra for insurance but still I was required to pay a holding deposit in addition to the rental price. Car was ok but dirty, it had been cleaned but not very well "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 7
SKIATHOS, GR - Reviewed by ALAN - 13 August 2024
" No comments - the car was booked by a third party "
" Car good with no problems using it during our stay. Much more expensive than I expected "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ABDOUL - 13 August 2024
" Best prices with verified reviews "
" Nice clean new car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by KEVIN - 13 August 2024
" Overall exceptional service "
" Very efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by WILLIAM - 12 August 2024
" Monza car rental owe me 150 euros! Wasted 2 hours of my holiday and stressed out the whole family. All due to them giving the car I ordered to somebody else because we were late (due to them not being in terminal as advertised!) I would like somebody from the company to contact me at willyeates@hotmail.com to organise the refund. Thanks "
" On arrival at Heraklion airport we were told we had to board a shuttle bus to the Monza car hire office (5 minute drive). When booking I stipulated a terminal pick up for the car so this was not a great start. On arrival at the Monza car hire office I was told there was a problem with my booking and the car I had booked had been given to another customer! This was due to us arriving at the Monza office 50 minutes after the time that I booked the car from (30 mins of which were due to the unexpected wait and journey to the office!). I was told I would have to pay 180 euros to upgrade to a VW Caddy for our 10 day trip and this was the only option. I was not very happy but it was late and we had two small children with us so had to get them to our hotel quickly. The staff said I could pay 150 euros if it was in cash. I begrudgingly agreed to this as the only other option was to cancel altogether and get a taxi which was not an option as we were now not near the airport! I will be requesting a refund of the 150 euros paid. Dreadful service! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 7
THESSALONIKI, GR - Reviewed by DAMON - 11 August 2024
" Would recommend "
" The transfer was quick. Car was great. Wound use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by LEE - 11 August 2024
" Autoeurope great, not keen on drive due to above "
" Attempted to give me a car that I hadn't booked which was in poor condition. I had to be very strong with them to get a better car "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 3
KOS, GR - Reviewed by JOHN - 10 August 2024
" Easy to book through autoeurope. That said I wanted to extend my car hire and they could not help me. Instead routed me back to the hire company who never answers their phone!! "
" What I hadn't realised when I booked AbbyCar was that it seemed to be somehow affiliated to Green Motion. As I bought excess cover in the UK most companies exclude Green Motion (watch out....its hidden in the small print). I wish I had realised as I suspect if I made a claim I wouldn't have been covered. Fortunately there was no need for any claim so all is well. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by PETER - 10 August 2024
" This is the first time I've ever had a problem renting cars through Auto Europe. I would certainly never want to use Green Motion again. "
" 'George', the chap at Green Motion who checked us in when we arrived at Preveza on 31 July, explained that we had been 'upgraded', but the vehicle to which we had been 'upgraded' was in fact a Skoda automatic in their 'Mini' class rather than the Hyundai manual we thought that we'd hired, and a 'downgrade' rather than an 'upgrade'. When I challenged this, George told me that our car had been involved earlier that day in a fatal collision and two motorcyclists had been killed and that he was to go to the police/hospital once we'd taken our car. He told us that we could go to Nidra to change the car if we really didn't want it. He also told us that the tank was a quarter full: it was one eighth full. By the time we'd filled up the tank, we didn't want to waste a day of our holiday trying to exchange it, but neither of us like driving automatics, especially in mountainous landscape like Lefkada. When we dropped off the car a week later (with the tank now a quarter full), I inquired after the people who'd been injured/killed in the accident, but the chap at Green Motion didn't know anything about it. I don't want to make any firm allegations about 'George' being economic with the truth, but he lied to us both about the amount of fuel in the tank and whether giving us a car from a lower category of hire was an upgrade, "
Value for Money: 8 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by COLIN - 09 August 2024
" This experience was a real shame as we had used the Auto Europe website last year and had been delighted with the experience and the value for money we'd got. The problem is clearly with Auto Union and not Auto Europe. "
" When I telephoned Auto Union in Corfu to check that someone would be there at 23.30 for us to pick up our car I was very impressed - the man was very friendly and helpful. And the man we dealt with when we collected the car was also very nice and helpful, but the external condition of the car was not good with so many scratches and dents all over it, and it hadn't been cleaned so it was difficult to see the condition under the dust and dirt (and of course it was dark when we picked it up). The representative marked the main scratches and dents in pen on a form and said we shouldn't worry about the small scratches everywhere - crucially he didn't take photographs of it at all (and neither did we as it was late, dark and we were travelling with our children and just wanted to get to our hotel). Though it had clearly not been looked after very well (there was a warning light on as we drove out of the car hire place because the number plate bulb had gone!) it was a perfect car for the narrow Corfu roads and we had no problem with it during our holiday. When we returned the car, however, the (very unfriendly/rather surly) woman we dropped it off with went round the car taking photographs and pointed to an area on sill/under the driver side door which she said we had damaged (and we certainly had not - and damage had been identified at pick-up and marked on the car plan by the person we collected the car from). She then spent ten to fifteen minutes trying to find a photograph to show us that the damage had not been there when we got the car - but couldn't and of course her colleague hadn't taken any photos when we picked the car up. In the end she very grudgingly and with very bad grace told us we could go - but I had to ask her to sign our paperwork to say that the car had been returned in okay condition. It really was not a nice way to end what had otherwise been a lovely holiday, so I certainly would not use this company again - we got the impression that they were trying it on with us and trying to blame us for damage that they had failed to spot from a previous user. "
Value for Money: 8 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 5
SKIATHOS, GR - Reviewed by THOMAS - 09 August 2024
" As above "
" Lovely family run business. Honest and reliable. Provided excellent information on the roads around skiathos. The jeeps were older but worked reliably and took some of the stress out of driving on the dirt tracks. We would happy use Auto Union again "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by MATTHAIOS - 08 August 2024
" While the overall price of the rental was good, I was charged extra 24 euros at pick up because my flight was delayed and I collected the car after 10pm. Normally companies track flights and will deliver cars when the passenger arrives. This charge was unacceptable and the staff did not track our flight at all. "
" While the overall price of the rental was good, I was charged extra 24 euros at pick up because my flight was delayed and I collected the car after 10pm. Normally companies track flights and will deliver cars when the passenger arrives. This charge was unacceptable and the staff did not track our flight at all. "
Value for Money: 7 Efficiency of Counter Staff: 3 Expediency of Drop-off: 9 Condition of the Vehicle: 9
THESSALONIKI, GR - Reviewed by NICHOLAS - 08 August 2024
" Left me and my family in limbo woth no options for our young children and robbed us of our hard earned money your company spoilt my holiday memory. "
" I will be making a complaint in writing. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORFU, GR - Reviewed by CHARLES - 08 August 2024
" Very good. Prices very competitive and everything worked well "
" Generally very good. Car in good condition and both pick up and drop off were generally good. Could have been clear in communication and paperwork but overall very pleased. "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by JONATHAN - 08 August 2024
" When i returned the car, there was not problem, but I still have not had my security deposit returned to my account. Please advise when this will be returned. "
" When I booked the rental through your website, I was told to pick up the car from Surprise Car rental. This company did not exist and I tried to call Auto Europe and the person who answered the phone was unable to help me with information. I wasted over an hour trying to find a company who had changed their name. It was just luck that i found out the actual rental was with Eurowheels. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PREVEZA, GR - Reviewed by WARREN - 07 August 2024
" X "
" Car registration was incredibly slow. Car quality was very poor - air con, radio didn't work. Gearbox very clunky. Interior dirty. Old and high mileage. "
Value for Money: 4 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 3
ATHENS, GR - Reviewed by VICTORIA - 07 August 2024
" Let down and made to feel like it was our fault even though I had already paid for the specific van and had no way of getting from the airport to the car hire place other than waiting for a shuttle bus that took an hour "
" We stood at the airport for an hour phoning various departments to find out where our collection was, when we eventually got the shuttle bus to collection depot there was no vehicle for us. The ladies answer was we were late. I had paid for a 9 seater which they literally gave to some people whilst we stood in a que waiting to be seen. They eventually offered me a spare shutttle bus with the company logo on, with no reduction in price. She even wanted me to pay more for the added driver which I had originally asked for already on the booking. The vehicle had seat belts missing, engine screamed but my only choice for a vehicle for the week that fitted us all was I was told it's this or nothing. So had to take the van. "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 2 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by ASHLEY - 07 August 2024
" Not likely to recommend. Staff were very rude and they didn't have the car that I booked. "
" Staff were rude. Car was badly scratched. "
Value for Money: 4 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 4
THESSALONIKI, GR - Reviewed by JEFFREY - 07 August 2024
" I was extremely disappointed to have paid an additional amount only to be told by Centauro that I really needed to purchase additional insurance in case I was involved in an accident and dint want to lose 1400euros. I purchased this for peace of mind. I would appreciate a refund from Auto Europe of some or all of the £60 I paid which I believe to have been unnecessary given the further payment. Unless I receive the refund or some or all of the £60 I am unlikely to use Auto Europe again or to recommend the company to friends "
" Good all round experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by KATHARINE - 07 August 2024
" Easy enough to book but would not choose Yours again. "
" The car was very scratched, dented and cosmetically damaged with rims missing. Rather than them knowing what was already wrong with the car, we started with a blank sheet of paper and it felt like I had to identify everything and point it out to them otherwise I could be liable for any of it upon return. The car was also small for the size category we had reserved. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 4
CHANIA, GR - Reviewed by DAVID - 06 August 2024
" Staff and transactions fine. Car appalling "
" Car was not 'similar' to the one booked in anything but size. Massively under-equipped. Hugely under-powered. Literally never driven a car in my life that struggles with averagely steep hills in first gear! Not had a hire car in years that didn't have satnav or at least the option to add or Android Auto. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MYKONOS, GR - Reviewed by WAYNE - 06 August 2024
" Autoeurope offered an upgrade which was paid for. The car picked up was the same as the car before upgrade and the rental company had no record of any upgrade "
" Good experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by TOM - 05 August 2024
" We ordered a 7 seater and when we arrived they only had 5 seater. "
" We ordered a 7 seater and when we arrived they only had 5 seater. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 3 Condition of the Vehicle: 1
CHIOS, GR - Reviewed by DERYA - 05 August 2024
" Unfortunately, I had a bad experience as explained above. I have another travel to Basel in November and I will give another chance to AutoEurope since the first experience happened in a small Island and in big cities I do not expect same partner rent car office. "
" Unfortunately we had a really bad experience. First of all,in the chios Island there is no EXER office at the port which it is under another brand name called "Smart". It took almost an hour to find from where I can get the car. I called AutoEurope help desk also nobody responded due to Sunday. After I found the office, the car that gave me is not the one that I rented from your website. I clearly mentioned that we will be 5 person with 2 big luggage. The car that gave us is like fiat 500 without any baggage place. Our 2 big luggage could not fit in the car which we need to make 2 time travel from the port to our hotel that half of the group needs to wait at port more than a hour. Last but not least, the staff is really rude and disrespectful. I have mentioned that this is the car that we do not rent and show the picture of the car from booking confirmation. The response that I got is "take it or leave it". I am also a business man and this kind of partners can damage the reputation of any valuable firms. "
Value for Money: 3 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 1
SANTORINI, GR - Reviewed by NARAYAN - 05 August 2024
" Hassle free hire and return experience "
" Absolutely seamless hire experience and no fuss return , great customer service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by PHILIP - 05 August 2024
" Helpful staff "
" Good staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by ROBIN - 04 August 2024
" No issues. "
" Very good -no problems with pickup or drop off. Nice car (good quality-low mileage). "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PRETAT - 04 August 2024
" Unless support over the phone: assumptions instead of discussion and exchanges, « do not know the regulation, but they did this with you and you child it is because they could »? EXCUSE ME? "
" 1h30 lateness to pick up at airport, agressivitiy from lazy agent, all customers in the van transfert were comparing, dangerous driving from Airport to agency, 7YO kid had to be in dad's knee in the van during transfert... much more to say but avoid please, even regulation/law are not respected. Shame "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORFU, GR - Reviewed by CHRYSOSTOMOS - 03 August 2024
" good car & price; excellent staff-very friendly & helpful "
" excellent staff-very friendly & helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by AHMAD - 03 August 2024
" As above: When I placed the order online I took out full insurance and picked a car gore company specifically located inside the airport and not offsite When I arrived at Corfu I learned that infact the car pick up was more than 300 meters away, secondly I was advised by the desk clerk inside the Abbycar rental office that the insurance was not sufficient and that I should add their insurance for an additional 210 euros. I was tired and could not be bothered to argue so just paid it anyway, I feel extremely let down and sold something which was not required. I am extremely disappointed with this and will almost certainly not use your services again and share my dissatisfaction with colleagues/friends and online. "
" When I placed the order online I took out full insurance and picked a car gore company specifically located inside the airport and not offsite When I arrived at Corfu I learned that infact the car pick up was more than 300 meters away, secondly I was advised by the desk clerk inside the Abbycar rental office that the insurance was not sufficient and that I should add their insurance for an additional 210 euros. I was tired and could not be bothered to argue so just paid it anyway, I feel extremely let down and sold something which was not required. I am extremely disappointed with this and will almost certainly not use your services again and share my dissatisfaction with colleagues/friends and online. "
Value for Money: 2 Efficiency of Counter Staff: 3 Expediency of Drop-off: 9 Condition of the Vehicle: 4
KEFALONIA, GR - Reviewed by FIONA - 03 August 2024
" Auto Europe good and efficient but would avoid Budget as an option in future. "
" Felt VERY pressured to take excess insurance at £130 for a week! Bought independently for £14.99! Also the man put more pressure for us to return the car not full of fuel so they could charge 86€ for them to re-fuel. . Despite saying we intended to return it full of fuel he still added the 'optional' not full of fuel item to the contract. Felt they were trying to extract as much money as possible at point of pick up. Unpleasant experience. Unhelpful and slightly aggressive. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ADRIAN - 02 August 2024
" I e we oils use them sgain "
" They were fine They were efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ANDY - 02 August 2024
" Got the job done. Details about the pick up were ambiguous but a call to the rental office sorted the issue "
" Efficient without being friendly "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 7
RHODES, GR - Reviewed by JAMES - 02 August 2024
" Auto Europe was an efficient platform to use and book i would recommend that clarity over insurances and additional payments are addressed as when i booked i upgraded to premium yet AbbyCar still wanted to upgrade beyond that. "
" On collection there focus was to try upgrade insurance at a premium, they needed to block £1600 as a security deposit which was prohibited by my bank. my bank advised that this is becoming an increasing problem as the amount of money is automatically flagged as fraud. I managed to resolve it, however the counter staff advised if i couldn't i would lose the rental amount and or i could pay an additional £500 to resolve the deposit issue. I ordered a kia stonic (2 x suitcases) or similar and ended up with a fiat 500xl which was in a bad state of repair, tyres were worn and not fit for purpose, door would not open at times and the parking brake worked intermittently. I could not fit my suitcases in it without putting down the back seats. this was a really bad experience especially from someone that travels on business and rents cars regularly. by far the worst company i have ever dealt with. "
Value for Money: 4 Efficiency of Counter Staff: 2 Expediency of Drop-off: 9 Condition of the Vehicle: 5
HERAKLION, GR - Reviewed by PHILLIP - 02 August 2024
" Everything was excellent "
" Excellent service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by FRANK - 01 August 2024
" Terrible, they gave us a car that had a battery that was not charged, after driving it for only 1 hour, the battery died. They then refused to change the battery or replace the battery for free of charge on the same day of the wedding we were attending. They then charged us €100 for them to replace the fault car they had provided to us. Awful behaviour and I will be leaving a very negative review online "
" Terrible, they gave us a car that had a battery that was not charged, after driving it for only 1 hour, the battery died. They then refused to change the battery or replace the battery for free of charge on the same day of the wedding we were attending. They then charged us €100 for them to replace the fault car they had provided to us. Awful behaviour and I will be leaving a very negative review online "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 1
CHIOS, GR - Reviewed by COLIN - 01 August 2024
" Good value as always "
" Good car, pleasant and helpful staff "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by KEITH - 01 August 2024
" Good "
" It was goo "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by JOHN MICHAEL - 31 July 2024
" Booking was all fine, just issues identified above with car provided and pick up. "
" Very disappointed with the size of the car which was smaller than I had ordered (I had ordered a Hyundai i20 and got a Suzuki Ingis instead). There was not enough room to get our bags in the boot. I was also told at the hire desk that it was a new car and there was no damage - well this was not the case (it had a hub cap missing, there was a large area of paint damage on the boot door and there was also a mark on the driver door) so I had to return to the hire desk to report damage. "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 6
KEFALONIA, GR - Reviewed by MARK - 31 July 2024
" Don't use Exer in future. I will be sticking to the large brands in the terminal. "
" Wasn't picked up at the terminal, contrary to the instructions on picking up the car, so had to call. Then had to wait for an hour in the heat until we were dealt with. Car was dirty and not in great condition. When dropping off, was held up by half an hour, only to be told, when I asked, that everything was fine and I could go. I then had to walk to back to the terminal rather than being dropped off. "
Value for Money: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 3
ATHENS, GR - Reviewed by KONSTANTINOS - 31 July 2024
" I would say one of the worst cars I have ever rented in Greece. A new car granted but when you rent an SUV you don't expect a Dacia. I could have bought a better car for what I ended up paying. What should have been a cheap vehicle for a 5 days turned into a substantial amount of money. £147 for AE to rent the car £73.79 additional insurance £245 to bring the vehicle back from where it was left which was higher than indicated £74.60 misc charge which I still don't know what it was Total of £540.39 Absolute disgrace "
" I would say one of the worst cars I have ever rented in Greece. I could have bought a better car for what I ended up paying. What should have been a cheap vehicle for a 5 days turned into a substantial amount of money. £147 for AE to rent the car £73.79 additional insurance £245 to bring the vehicle back from where it was left which was higher than indicated £74.60 misc charge which I still don't know what it was Total of £540.39 Absolute disgrace "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 5
HERAKLION, GR - Reviewed by ANGELINA - 31 July 2024
" N/A "
" The car was in a very poor condition "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
ATHENS, GR - Reviewed by JOHN - 31 July 2024
" Been using Auto Europe for 15 years now "
" Waited 45 minutes for the van pick-up. Surprised to have to pay for car clean "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOS, GR - Reviewed by ANTHONY - 31 July 2024
" Excellent "
" Perfect from start to finish "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by NEIL - 30 July 2024
" The booking process with Auto Europe was fine and straight forward but we wouldn't book a car with Centauro again. "
" On arrival the counter staff were unfriendly, abrubt, rude and generally unhelpful when we asked any questions. We got the impression they just wanted to 'process' us as soon as possible. We didn't feel the fuel policy was fair or easy to adhere to. We were asked to return the car with 90% fuel, which wasn't easy to predict, resulting in us putting more fuel in to avoid not getting our full deposit back (which was overpriced). The return of the vehicle was very rushed, communication was poor. There was no damage to the vehicle but we had no receipt given to us to prove that they accepted the condition of the vehicle at handover, and we would actually get our deposits returned fully. We had a hair raising shuttle back to Athens airport, the driver was speeding and using his mobile phone. He dumped us at arrivals, instead of departures and disappeared. We will not be using or recommending Centauro again. "
Value for Money: 9 Efficiency of Counter Staff: 2 Expediency of Drop-off: 4 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by JOHN - 30 July 2024
" 5 star "
" No problems5 star "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DANIEL - 30 July 2024
" Positive experience and easy pick up and drop off. thank you. "
" Easy process and nice car, thanks! "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by STUART - 30 July 2024
" I would expect 'Meet and greet' to mean what it says. Fortunately a kind rep pointed us in the right direction "
" I arranged meet and greet but there was no one at Corfu airport to greet me. I asked someone outside and they directed me to walk to the office which was in the distance down the road. It wasn't the meet and greet that I expected when you arrive in the heat with luggage to carry. The car wasn't ready when we arrived and we were asked to wait while they washed it. After 5 minutes we were asked to take a different car "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by ALAN - 29 July 2024
" See 3 above "
" Counter staff were incredibly slow at pick-up, the slowest I have experienced, quicker at drop off. The Fiat Panda had 90k on the clock and had seen better days. "
Value for Money: 6 Efficiency of Counter Staff: 4 Expediency of Drop-off: 7 Condition of the Vehicle: 4
CHANIA, GR - Reviewed by DAVID - 29 July 2024
" The directions to the Volta4u office that we were given by AutoEurope were incorrect so it took quite a while to find the office "
" There was only one person issuing cars in the office at Chania airport so there was a long wait to get a vehicle. "
Value for Money: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 9 Condition of the Vehicle: 6
CORFU, GR - Reviewed by LANA - 28 July 2024
" Staff at Volta4u were very friendly and helpful. The experience was seamless and upgraded our car for free. They also swapped staff around without us asking just to make sure we got to the airport in time (we weren't in a rush but they didn't want us to be waiting). Lovely experience all round. Our flight was delayed inbound so we called autocar Europe to pass on the message and they had no issues with it "
" Staff at Volta4u were very friendly and helpful. The experience was seamless and upgraded our car for free. They also swapped staff around without us asking just to make sure we got to the airport in time (we weren't in a rush but they didn't want us to be waiting). Lovely experience all round. Our flight was delayed inbound so we called autocar Europe to pass on the message and they had no issues with it "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by WING CHIU - 27 July 2024
" Nothing to add "
" The car I was provided was simply terrible. It had no power at all, very high milage and many scratches and dents . Having said that, the staff was very helpful but the car was very disappointing. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 2
CORFU, GR - Reviewed by STEPHEN - 26 July 2024
" Always good - the first place I look for car rental, and it is usually the cheapest "
" Never used them before. It was ok for me, but it was clear that there were frustrated customers there. It was all a little disorganised, but the car was great "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 10
FIRA, GR - Reviewed by TERENCE - 26 July 2024
" never picked car up because I had forgotten my credit card!! even though I had photo of front and back of card!, they would hire the car with no physical card with deposit of 210 cash and 400 security deposit though...so just because of the principal of it didn't have a car even though had photo of card as proof very annoyed "
" could hire the car with out physical credit card if given £210 cash deposit!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by JOHN - 26 July 2024
" Great service "
" Very good service highly recommended "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by SIMON - 26 July 2024
" Whilst it was good to be able to speak to a customer service rep on the phone to deal with the fact that Abby Car had cancelled our booking, the fact that we were still charged a £75 cancellation fee was not really fair. I will think twice before using Auto Europe again (previous experience was very positive) "
" Our flight (the main flight from London to Heraklion) was delayed by an hour. All other car rental companies stayed open till 10.30pm to accommodate this but Abby Car were closed and didn't answer any of their contact telephone numbers. I ended up having to rebook the next morning with a £75 cancellation charge. "
Value for Money: 4 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KEFALONIA, GR - Reviewed by CLOVER - 25 July 2024
" Would not recommend "
" We arrived on a late flight. The centauro office is a few minutes walk from the airport. I called them to say at 10:56 to say that I was on my way( office closes at 11) and was told to hurry as they would not wait. The car that I was given was larger than requested. I was advised to look vehicle over, but it was a dimly lit carport and you were not actually able to get out of car and look round as too narrow therefore. I didn't take a video plus couldn't see anything anyway. On return attendant noticed a small scratch at front, I have no recollection of damaging the car and the scratch looked like the car had gone into something with a sharp edge rather than another car knocking it. I was charged 350 euro for this. In retrospect, very important to take a detailed video of interior and exterior. Reviews say that this company has done this before. My husband used thrifty and they were much more accommodating. "
Value for Money: 6 Efficiency of Counter Staff: 4 Expediency of Drop-off: 6 Condition of the Vehicle: 5
CHANIA, GR - Reviewed by MARCIN - 25 July 2024
" Everything explain in previous message "
" This is worse experience with rent car company ..Customer service is very rude.We have issue with the car on the first day our holiday .the battery was death twice , I called then and ask for help but said is it not possible and will be next day .This company just scam people and want extra money . If car come back with sand they charge minimum 150€ , for assistance charge 300£ . This is ridiculous. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 1
CHANIA, GR - Reviewed by ADRIAN - 25 July 2024
" I have tried calling 5 times and your office is constantly closed. I recently hired a car via Carwiz collection at Chania airport Crete Monday 14 July 24. My flight was delayed, and I collected the car after midnight. I was charged 99.99 euros for a late collection of the vehicle. The representative of Carwiz indicated the information on the paperwork you supplied me is misleading regarding opening times, please see attached. It states OPEN Mondays-Sundays all day. No mention of a late collection fee. I purchased additional insurance from yourselves, and I am looking for you to refund me the 99.99 euros. I look forward from hearing from you and can you please acknowledge the receipt of this email. "
" I have tried calling 5 times and your office is constantly closed. I recently hired a car via Carwiz collection at Chania airport Crete Monday 14 July 24. My flight was delayed, and I collected the car after midnight. I was charged 99.99 euros for a late collection of the vehicle. The representative of Carwiz indicated the information on the paperwork you supplied me is misleading regarding opening times, please see attached. It states OPEN Mondays-Sundays all day. No mention of a late collection fee. I purchased additional insurance from yourselves, and I am looking for you to refund me the 99.99 euros. I look forward from hearing from you and can you please acknowledge the receipt of this email. "
Value for Money: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 6 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by JEFFREY - 24 July 2024
" Efficient and speedy pick up at airport and likewise on return! "
" All excellent. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by REBECCA - 24 July 2024
" Good experience. Good price. Would recommend "
" Good experience, particularly when I needed to make a claim. Straight through to someone who let me know exactly what I needed to do very clearly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by PAULINE - 24 July 2024
" All went well. Could have had a better explanation of where the office was from the airport. But all good apart from that "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by SUSAN - 23 July 2024
" I contacted Auto Europe to query this and the customer service rep was rude and said if it had 4 doors it was equivalent. When I tried to explain the difference in size the rep hung up on me. Therefore I will not use Auto Europe or recommend to anybody else as there was no customer service. "
" Booking process was easy, but I didn't get an equivalent car in destination. I ordered an economy car, equivalent to a Hyundai i20 and received a small one Fiat Panda which is nowhere near an equivalent. After going back to Green Motion to complain, they exchanged it for a slightly larger one, Toyota Yaris. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ZAKYNTHOS, GR - Reviewed by TIMOTHY - 23 July 2024
" The cheap price on line ended up being the same as the major car hire names in the end due to the necessity of taking out the full cover. "
" Didn't like the extra cost to obtain full coverage- felt like a hard sell when you have just arrived - should be offered online and price should be a lot less than £140. Staff were friendly but we had to wait a while in the airport to get taken to the car hire centre and same on drop off but not as long. Vehicle was well used and only had 1/8 fuel on collection. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 7
CHANIA, GR - Reviewed by ANDREW - 23 July 2024
" Easy process that I've used many times before to find the best car v's price for holidays in Greece. "
" Only issue was that collection of the car required a bus ride, also was charged for arriving later than 9pm due to flight delay. This was not indicated as a risk on the autoeurope contract. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by ROBERT WILLIAM - 23 July 2024
" Quick an d easy, competable prices "
" Nice and easy - great customer service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by GORDON - 23 July 2024
" Stress free "
" No pick queue and speedy service. Newish car that met my needs "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by MICHAEL - 22 July 2024
" Pick up was rushed. Drop off was horrible. "
" The vehicle was not the one booked and had not been properly inspected before rental. It has high mileage, a service due warning light, a tyre pressure warning light, a broken air vent and numerous scratches and knocks, not all of which were recorded on the paperwork. We pointed several out and were told they would be added but they weren't. We took photos but unfortunately missed the miniscule spot that we apparently damaged and were charged for on return of the vehicle. Funnily enough the man at the office knew exactly where to look within seconds of beginning his inspection. We did not cause the said damage but didn't have the proof. Awful company. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
HERAKLION, GR - Reviewed by IAN - 22 July 2024
" As mentioned above, we had to pay 40€ extra when at no point making the reservation (or after booking) were we told EXER offices were open until 10pm, not 24/7 and we had to pay a 40€ surcharge! "
" First of all on my booking confirmation you said that EXER were 24/7 when they are NOT. They close at 10pm and we had a 90 min delay so we were at the pick up point at 1020pm. We only managed to get our car because the driver kindly swung back to the airport to see if we were there (as he had just finished with a customer). Whilst we were getting our car he got a call that another customer had landed. We were very grateful at first, until he said there'd be an out-of-hours charge of 40€! Had I known about this in advance I would have booked with a dealer who was on-site at the airport. I would like to know how I can claim these 40€ back from you because you informed us EXER were 24/7 (and no OOO fees were communicated) My rating on recommending you below is based on this experience only. "
Value for Money: 3 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORFU, GR - Reviewed by IAN - 22 July 2024
" I have been a customer of AutoEurope for over a decade and have always found the service to be exceptional. "
" Thrifty 1/ Tried to convince us we didn't have full insurance, even though we purchased it from AutoEurope as we normally do. 2/ If we got their insurance we would be fully covered... otherwise we need to put an excess of 850euro on a credit card 3/ We offered a credit card in my partners name because my card was declined at the desk. 4/ They said we would have to add my partner as a driver, to use her credit card. We said OK. At a cost of 62 euro 5/ Then because it had taken so long it went over midnight which meant a late penalty of 62-72e, even though we started the process before midnight. 6/ We were then told my original booking is invalid and we would have no insurance cover and would need to buy full insurance. We are on a budget and could not do afford to do this.. 7/ It has meant we left with no car, and had to book a taxi to our hotel at a cost of 100euro. 8/ I asked for some writtern proof that we hadn't taken the car and got no more than shrug from the girl on the desk. I talked with one of AutoEuropes representatives the following day (12th July) and was instructed to call after the 18th when the rental finished. I did this and and they are awaiting a reply from Thrifty. This is the first and last time I would book Thrifty/Hertz. 0 out of 10 for Thrifty's customer service "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CHANIA, GR - Reviewed by STEVEN - 22 July 2024
" All good "
" Car was expensive but we needed an estate car. Very efficient book out and stayed late as flight was late. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
HERAKLION, GR - Reviewed by PAUL - 22 July 2024
" would book again "
" good pickup and drop off, car was good "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by JOSEPH - 21 July 2024
" Completely useless company. Would rather walk than deal with them again. "
" We were given a car with no air con in 40 degree heat. This thing was a wreck. Made the mistake of driving off in it as wed been up all night on a late flight and didnt realise how bad it was before we were at our accommodation an hour away. Had to take it back the next day and we got a huge amount of hassle from the desk staff before they finally let us take a working car. Basically we had to waste the first day of our holiday arguing with them. The young man behind the desk made a very poor joke about the car being so hot our baby might die in it - horrible. And genuinely accurate, the car was completely unsuitable. And no meet and greet as advertised, either at the start or at the end of the trip. No apology or explanation or even a heads up. Had to ring through about 5 times before they didn't just hang up on me to ask where to pick the car up. Horrible horrible experience would never deal with this company again. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
FIRA, GR - Reviewed by WAI SHING - 20 July 2024
" This is the most terrible experience I got on car rental. I did not expect that the web site will allow no time buffer for the pick up time. I tried to call the hotline and there's no help at all,they can not amend or change anything for the booking, and I need to pay more to get the car. If I know that this company allow no time buffer at all, I'd rather select another option which will allow at least 30minutes of working hour. I did allowed sufficent time for my pick up, it was just the flight got traffic control and delayed for nearly one hour, and I have to pay for it even its not my fault. I am totally disapointed on this situration. "
" I have booked to pick up the car at 21:00, and VOLTA4U will close at 21:00, allowing me no time buffer to pick up the car. At the end I arrived on 21:10 and they threaten me that if I do no pay for the out of office charge, they will not allow me to pick up the car and will not be able to get to the hotel. Moreover, they charged me 30 euro, which is 10 euro more than the stated in my booking voucher. The air conditioner of the car does not work well, even i turn it to maximum, the car is still very hot. "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 4
RHODES, GR - Reviewed by AARON - 20 July 2024
" Straight forward "
" Booked a Peugeot 208 (or similar) to be given a Nissan Note which broke down with a busted clutch. However they did recover and replace the car within and hour. Gave us a nice Toyota Yaris. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 3
CORFU, GR - Reviewed by MICHAEL - 20 July 2024
" Booking was easy price was competitive "
" They were completely unorganised no one to meet me at airport not good "
Value for Money: 8 Efficiency of Counter Staff: 4 Expediency of Drop-off: 6 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by MICHAEL - 20 July 2024
" Good response from helpline when had a few questions pre trip "
" Pretty good but didn't like the payment for full tank of fuel at 105 euros but no problem with full refund upon return "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by HARRY - 19 July 2024
" Excellent service throughout once again over many years "
" JUST PERFECT ON ALL COUNTS MORE THAN HELPFUL THROUGHOUT "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by SAMUEL DAVID - 19 July 2024
" If you recommend such scam companies then you should not be in business "
" They are a scam this company they tried to rip me off with alot of money would recommend for you to take them off your website and to all potential clients to not use them stay far from them "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORFU, GR - Reviewed by KATHERINE - 18 July 2024
" Absolutely brilliant, will use Voltra again! "
" They upgraded me last minute to a really really nice car! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by JOANNA - 18 July 2024
" The drop off was luckily quick and easy, it's just worth noting this isn't pick up in terminal as advertised on auto Europe. (I saw the paperwork the transfer was mentioned, so this must be a Auto Europe mistake). I was offered a free upgrade but unfortunately the cars might have a wait for cleaning. "
" This was a great option, in comparison to others. I think it must have been a mistake by auto Europe because when I booked, this car was described under the (in airport category) not shuttle service as it was. I thought the price point was very reasonable, but when I found it was a shuttle it made sense. The car had quite a few scratches and knocks, but it wasn't a problem for us. The staff were friendly and polite and we had no problems. The lower rating for efficiency was because we waited about an hour for the car to be (cleaned) they did give us a free upgrade to the next size up which was lovely, but of course being already an hour late for our reservation due to a flight delay did mean we ended up losing a lot of time in our day as we also initially thought it was terminal pick up. Knowing this I would still choose volta 4 you due to the reasonable cost, and being the closest shuttle car service. These are points I'd like to have been informed of for planning our time. "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by GEORGIOS - 18 July 2024
" Competitive rates, great customer service "
" Great customer service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by RONALD - 17 July 2024
" Really easy, smooth transaction, thank you "
" Very efficient and friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by KATIE - 17 July 2024
" Difficult to contact. Poor information received prior to getting no car. Unclear instructions. Unhelpful staff "
" I was not able to pick up the car due to confusing information re pick-up. By the time I had identified where I needed to go (as company representative did not pick us up as agreed) I was told the booking had been cancelled as a no-show. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
NAXOS, GR - Reviewed by GARETH - 17 July 2024
" I have used AutoEurope for quite a few rentals now and have always been very pleased up until now. This time I had real concerns with the quality and found out there was nothing that AutoEurope could do. That has really put me off using AutoEurope in the future. "
" I had a good experience with Yours rental in Paros, but this one in Naxos was terrible. The car was old and rough (over 82,000 km) and had numerous body, functional and safety issues. In Paros the rental agreement etc was from Yours. But this rental in Naxos was from a company called Fornax rentals, and the rep and car were from a company called CMA rentals. So it was sub, sub, sub contracted out. Very poor value for money. "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 7 Condition of the Vehicle: 1
KOS, GR - Reviewed by DAMIAN - 16 July 2024
" N/A "
" N/A "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KALAMATA, GR - Reviewed by PHILLIP - 16 July 2024
" To be fair to Carwiz, we were picked up and collected a battered car which appeared road worthy at a competitive price and on return, our deposit was swiftly returned and we were taken back to airport in a timely fashion. I just wanted my credit card to be blocked as per voucher details and not charged. "
" The car had multiple damages and had done many miles but it did work well and was good value for money. However, I was not happy with being charged 900 euros deposit which was refunded because the voucher stated that 1100 euros would be blocked; that didn't happen and I suffered a high credit card statement to pay plus the cost of currency variations. I wanted the block as per voucher. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 5
CORFU, GR - Reviewed by CHRISTOPHER - 15 July 2024
" Maybe just need option for pickup at airport "
" All was perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by TIMOTHY - 15 July 2024
" Ditto "
" This is billed as a greet and meet service. Despite having given details of our flight, which was late, no one was waiting for us. 2 telephone calls and 40 minutes later a minibus arrived to take us to the car rental office where there was a queue and service was appalling. Despite being told it would only take ten minutes we were there for another 40 minutes. Worst car rental service I have ever experienced. "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 8
CORFU, GR - Reviewed by THIERRY - 14 July 2024
" there was no explanation where to pick up the car. all in all a very bad experience "
" the staff were unfriendly with no customer service. no shuttle service to the terminal. rude attitude. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 4
CORFU, GR - Reviewed by ADAM - 14 July 2024
" You will be the 1st name I look for wherever I hire a car in future "
" Absolutely seamless service from start to finish. I cannot speak highly enough of my 2 week holiday hire. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by PATRICK - 14 July 2024
" Very simple process. From stepping off the plane to collecting the car was less than 30 minutes. "
" Very easy and friendly service. The car we hired was clean and new. Would highly recommend and I will be using again next time I'm in Greece. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AKTION, GR - Reviewed by JONATHAN - 13 July 2024
" Always take a detailed video of the car at pick up. We are finding more and more that companies are looking for scratches on paint work. "
" Video the car at pick up as we were questioned over a scratch. Luckily we had a video to prove the scratch was there on pick up. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by ALLEN - 12 July 2024
" Need to allow a lot of time to collect and return vehicle despite depot being very close to airport. Very nice and friendly staff but Goldcar computer system seemed to be excessively slow for the operstors. Frustrating for customer. "
" Checking in process took almost an hour due to operator using very slow computer software. "
Value for Money: 10 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by TREVOR - 12 July 2024
" All very simple "
" Staff very helpful on phone "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
KEFALONIA, GR - Reviewed by ANDREW - 11 July 2024
" A horrible experience please see above "
" They charged me €350 for a tiny mark to the front bumper that was no fault of my own. It was a stone damage and I was extremely annoyed that they made a charge for this. I will never hire through centauro again "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 7
CHANIA, GR - Reviewed by CHARLOTTE - 11 July 2024
" Our booking experience was very smooth. "
" We were charged a late fee because our flight was delayed, even though we had provided flight information upon booking and it was obviously beyond our control. We were also given a car with a broken radio antenna. Other than that our booking experience went smoothly. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 5
KEFALONIA, GR - Reviewed by LEIGHTON - 11 July 2024
" Have used Auto Europe twice now and have been very impressed. Truly excellent value for money. A weeks hire from the airport was cheaper than hiring in the resort for 3 days. The additional insurance provided peace of mind. "
" Very relaxed, efficient and informatuve. I was expecting a Kia Picanto or equivalent but had an Opel Corsa. Very pleased with the experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MYKONOS, GR - Reviewed by MARTIN - 10 July 2024
" Allstaff we spoke to were very helpful "
" Staff were all very pleasant and helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by PHILIP - 10 July 2024
" Auto Europe is my default website for car rental and simple to use, good range of vehicles and reasonably priced full insurance cover. "
" Quite a high mileage vehicle with an assortment of scratches and chips but tidy inside, reliable and ideal for our touring needs. Enthusiastic staff, usual "you've only got the basic insurance" discussion so handy to carry copy of Autoeurope comprehensive insurance voucher. Vehicle return was very efficient with a quick check of the car, mileage and fuel, the security deposit refunded/voided immediately. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORFU, GR - Reviewed by ANDREA - 10 July 2024
" Your are deliberately not giving customers the information they need regarding picking up the car. To anyone that does not know Corfu airport and your instructions are to turn left and walk to the crossroads, people have no idea how far they have to walk in 40 degree heat with their suitcases. And for elderly or those with walking difficulties, I had to pay €15 to get a taxi there and the Car Wiz staff kindly drove me to the airport on my return for which I was very grateful for. I cannot fault Car Wiz service and the car was brand new but really disappointed with Auto Europe information. You really need a car wiz shuttle collection like most of the other car hire companies. There is no point in getting a good rate car hire with you to have to pay extra to get to the pick up point. "
" Have absolutely no complaints about Car Wiz in fact would rather deal with them direct if the price is right because there is always a catch or misinformation when booking through Auto Europe "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ROGER - 10 July 2024
" See above "
" Our plane was delayed in the UK meaning we were arriving after midnight. Having been told we would have to pay one price on the phone for this in Athens at the counter they wanted to charge us more! We were in fact not that much after midnight and it was not in our control. Disappointed with this. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by SIMON - 09 July 2024
" I've used Auto Europe a number of times, always an efficient and good service. Very helpful in informing the local rental company when our flight was delayed. "
" Quite challenging staff with regards to their attitude. Firstly towards existing damage on the car on collection (responsibility of hirer to identify all the little scratches and blemishes), and on return (tried to apportion blame for scratches / damage that had clearly already been touched up. Be aware and careful if you use this company, I found their attitude quite aggressive. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by OLUTOMILAYO OLUSEYI - 09 July 2024
" Difficult to find where to get the shuttle bus from athens airport to the car rental - instructions for pickup need to be clearer. Other than that quick and straightforward pick up and drop off. Drivel presented the option of paying an extra £60 to be fully insured against windows, tyres, accidents etc,. which was very annoying considering we already paid extra to be covered for these things via autoeurope. So essentially we paid for cover twice as the cover purchased via autoeurope was basically void "
" Nice staff who are efficient. I DID NOT like that we had to pay an extra £60 to be fully covered eventhough this was already purchased via autoeurope. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by MAYANK - 09 July 2024
" ok "
" Contract was fuel full to full. They provided half tank and refused to fill it to full and asked for same half level back. This is not easy to do and breaks the contract. Was too tired to argue "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
CORFU, GR - Reviewed by IONELA - 09 July 2024
" Volta4u cancelled our booking when we went to pick up our car due to the fact that they do not accept Revolut as a card to secure the deposit. AutoEurope said it was our fault that we did not had another credit card with us, therefore our booking was non-refundable and we lost £200. "
" Volta4u cancelled our booking when we went to pick up our car due to the fact that they do not accept Revolut as a card to secure the deposit. AutoEurope said it was our fault that we did not had another credit card with us, therefore our booking was non-refundable and we lost £200. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
RHODES, GR - Reviewed by JAMES - 08 July 2024
" good deal so happy "
" Staff at pick up brusque, recording condition of vehicle a bit blase Though I gues thts Greece "
Value for Money: 8 Efficiency of Counter Staff: 4 Expediency of Drop-off: 8 Condition of the Vehicle: 9
CORFU, GR - Reviewed by EGIDIJUS - 08 July 2024
" Not happy at all, our flight was canceled, rental company did not keep our car, wanted mofe money to rebook rental. No refund received, money down the drain. "
" Rental company could nor keep our car, as our flight was canceled. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
MYKONOS, GR - Reviewed by SEVAN - 08 July 2024
" N/A "
" The car was not in good condition. It had problems with back lights, auto start/stop system, safety belts and gears. I had to return the car to fix the car. Also there was no water for the window cleaners. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 4
RHODES, GR - Reviewed by CARON - 07 July 2024
" Pick up and drop off easy. Loved the car. "
" It was great to be met at airport and shuttled to car hire place. This made everything less stressful and quicker. Also being dropped off at airport on way back was great. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by BEATE - 07 July 2024
" A very bad experience. And when i came back to the counter at supposed delivery day, as they told me i should do when i called your costumers service and told about the canselasion they laughed at me, said no that the car was canseled the day after i was there, on the 28/6, not on 26/6 that they said when i arrived at 27/6 as planned and as was my reservation day. I want my money back. I feel they fooled me "
" When i came to the counter at pickup time, 27/6 24.00, they said my reservation was cancelled the day before. I got no var, and i already paid for the car. And i got no refund. And i had to hire another var at another company. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
HERAKLION, GR - Reviewed by ALEXANDRU - 07 July 2024
" Highly recommend. "
" Nice and easy process. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by ELIAS - 06 July 2024
" The staff, were excellent and welcoming. The car was very clean and tidy. Once again, thank you very much. "
" Thank you for the lady, we met at the Airport; very courteous and welcoming, with a big smile on her face. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by CRISTIAN - 06 July 2024
" Everything is was perfect just one small thing how we can finding them "
" Very good services. I strongly recommend it "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by ELEFTHERIOS - 06 July 2024
" Ot a good experience "
" Tried to chsrge us for a missing radio antenna which was missing when we pick up "
Value for Money: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 6
SANTORINI, GR - Reviewed by ADRIAN - 06 July 2024
" Experience with Auto Europe wasn't bad but I feel the organisation should be vetting the companies it promotes. "
" There were numerous areas of damage to the vehicle I was allocated. The Agent took photos at the collection but these were not subsequently provided with the collection form. They could also not be located at drop off and I was told the original agent had been fired. The drop off agent alleged that there was damage over and above that at collection and I was forced to pay for this damage despite there being no photographic evidence of the original condition. It felt like I was being scammed but as I had a plane to catch I had no option but to pay. "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ZAKYNTHOS, GR - Reviewed by ANTHONY - 05 July 2024
" Would recommend for price and efficiency but the car was a bit shabby with a slippy high clutch and rear passenger door didn't open from the inside "
" Didn't have to wait long for the airport pick up. Quick journey to the office to collect the vehicle. Efficient office staff. Needed a child seat in the meantime and they got one for us for a small fee. Quick drop off and security fee refund. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
KEFALONIA, GR - Reviewed by ALAN - 04 July 2024
" Close to terminal, helpful and friendly staff "
" All good, minor issue with car (tyre pressure warning) but wasn't a problem "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by SANDY - 03 July 2024
" I have commented above! "
" I ordered and paid for a Passat for 5 large adults and got a Skoda Rapid. A Skoda Superb would be compatible with a Passat, not a Rapid. For this reason I will not use Green Motion again. "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by SANDRA - 03 July 2024
" I used the filters when I booked to exclude shuttle from airport. I opted for in terminal or meet and greet. Volta4u was with a shuttle bus. Otherwise, no complaints. "
" My only complaint was not being given a phone number for the office when I booked. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
RHODES, GR - Reviewed by PAUL - 03 July 2024
" Logged a complaint about out of hours fee but no reply or response from auto Europe "
" Out of hours fee charged when voucher indicated otherwise. "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 8
KALAMATA, GR - Reviewed by STEPHEN - 03 July 2024
" I will not be using Green Motion ever again - AVOID!! "
" After immobilizing the vehicle on the first day, we were left without a vehicle for 3 days, then made to sign documents without being given the opportunity to read the content of all the pages - I was just given the last sheet to sign, he retained the others and wouldn't hand them over until I had signed, was then made to pay for damage we did't inflict on the vehicle before being given a replacement that wasn't road worthy as the engine light was on and was in limp mode. I complained multiple time to get it replaced but was ignored, the manager just advised to drive the car in 1st and 2nd gear!!! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
SKIATHOS, GR - Reviewed by WADE - 02 July 2024
" Pick up was easy good car friendly staff "
" Very good car and friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SKIATHOS, GR - Reviewed by DARREN - 02 July 2024
" Skiathos car was ok but a bit tatty. "
" All good. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by CHRISTOPHER - 02 July 2024
" booking arrangements efficient, website and search engine worked well, good value. "
" Helpful and friendly staff. Convenient location. No hassle. Car had many minor marks on collection, but that was fine - clearly understood and noted, and no problem on return. No problems with deposit, insurances etc. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by NEIL - 02 July 2024
" My only complaint is that I couldnt find it because it doesnt display "Auto Europe" anywhere so I walked passed it several times. Otherwise, excellent, nice people and everything went well. I will be hiring from them again soon. "
" My only complaint is that I couldnt find it because it doesnt display "Auto Europe" anywhere so I walked passed it several times. Otherwise, excellent, nice people and everything went well. I will be hiring from them again soon. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by MARTIN - 02 July 2024
" No problems. "
" Very friendly and helpful staff on pick-up and drop-off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by MR DAVINDER SINGH - 02 July 2024
" I can recommend this again and again. I have used this site before as well. So please try this and then you know "
" Very good.easy to pick up and nothing has been asked ect.well explained "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by MARK - 01 July 2024
" Seamless service "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by MEYER LEON - 01 July 2024
" No problems at all "
" All good thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by TONY - 01 July 2024
" First Rate. "
" A fantastic service. Prompt, friendly and courteous. Having used a number of hire companies serving Corfu over the years, Auto Union provided the best experience and value for money. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by RICHARD - 01 July 2024
" The car got us from A to B "
" Car was in poor condition and interior dirty when we picked up. Clutch was on its way out. Flat tyre monitor on from collection and throughout. Main beam did not work. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 6
ATHENS, GR - Reviewed by MICHAEL - 01 July 2024
" Please see above box 3. When I returned the car, different staff, very polite and efficient. "
" I was waiting to be picked up at 21.00 . Waited for 15 minutes then I telephoned, and told they will be there in 15 minute. Was picked up at 21.30, taken to their car pick up site to fill forms etc. Told that because as I wasn't there at 21.00 I have to pay €40 euros extra. I said I was there at 21.00 and they did not believe me. The fact that they weren't there at 21.00 was irrelevant to them. After an argument on their reasoning, they asked me my age. I told them I was 74, which is their maximum age allowance, they told me I was not 74 but 74 and 3 months, so I had to pay extra €39.68. That was not mentioned on my voucher. So , from a very good price initially , the extra I had to pay and been called a liar, made the experience very upsetting. Will be making an official complaint. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ROBERT - 01 July 2024
" No pick up at airport so we had to walk around 1km to car wiz office in very hot conditions, incorrect contact number on auto europe documents so we couldn't contact car wiz "
" Car wiz staff were very helpful "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
CORFU, GR - Reviewed by ITAMAR - 30 June 2024
" Satisfied "
" Had to stroll in very hot day to the agency Instead off being picked at the airport "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by SARAH - 30 June 2024
" Really excellent service, better than expected vehicle and an all round good experience. "
" Really excellent service, better than expected vehicle and an all round good experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by BRIAN - 30 June 2024
" You did nothing about the apparent 100% overcharging for the extra driver. The money doesn't matter it's the principle. "
" The car was fine, as was pick up. The staff were helpful when I added a driver and left the car at Abbeycar for the other driver to collect, and gave me a lift to the bus stop. But, the other driver was charged 10 euros per day rather than 5 euros as specified in the contract. I contacted Auto Europe but you failed to do anything to resolve the issue. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
CORFU, GR - Reviewed by ALLAN - 30 June 2024
" Auto Europe good, pity about Gold car, in retrospect if we had known it was going to take so long with the shuttle we would have walked across the way to the taxi stand and got a taxi there. "
" Car hire ok but airport pickup atrocious, it took us one and a half hours to get the pickup bus to stop for us and take us for the car all in 40" heat. no organised pickup, no one with a card with my name on it looking for us. run by a bunch of young who did not look like they new what to do. return ok, very efficient hand back no problems. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PHILIP - 30 June 2024
" Excellent "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by ORTRUN - 29 June 2024
" See above. "
" As always, renting through Enterprise has been a very good experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by COLIN - 29 June 2024
" Easy to use and cheap prices but using abbey car in Crete have hidden charges. "
" My flight was 40 minutes late so 40 minutes late picking up the Nissan Micra they charged us 35 euros extra because they waited for us. The car was a few year's old with dirty windscreen and was ok . "
Value for Money: 5 Efficiency of Counter Staff: 4 Expediency of Drop-off: 5 Condition of the Vehicle: 5
HERAKLION, GR - Reviewed by ALAN - 29 June 2024
" Nice clean vechile, was full of fuel as promised, polite staff , will be using again. "
" Easy to find office and vechile, and no problem dropping off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by WILLIAM - 29 June 2024
" Totally ripped off. Expected better. "
" No problem with the car which was in good condition. When I returned the car , the agent said there would be a cleaning fee of 75 euros. There was a small amount of sand in the footwell which she said was very hard to get out with a vacuum cleaner . She also said that the driver seat was wet with sea water. This is totally false. I had to pay because we had to catch a flight and didn't have time to argue. A total rip- off and now they have a 1 star review instead of a 5 star review, and they have lost a customer. Hope it was worth it for 75euros. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by KATHRYN - 29 June 2024
" Can I have a refund of the difference in cost from the car I booked and the car that Abby car insisted that I have. "
" They insisted that I have a micra car which I had not booked. I arranged for a Peugeot 208 (which was in the next category up from a Micra). Evan though they confirmed that they had Peugeot's available, they would not let me take one. Can I have a refund of the difference in cost? "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 1
CORFU, GR - Reviewed by STEPHEN - 28 June 2024
" all round very good "
" very friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by ROBERT - 28 June 2024
" See above "
" We were mis sold the damage waiver on arrival. Both my wife and I specially heard the waiver was never quoted as a daily charge. We were led to believe it was a one off charge and signed our documents on that basis . Only on returning the vehicle and then receiving the email (the guy who took the car didn't even mention further charges) did we learn of this. We are novices on hiring cars and this experience completely tarnished the end of our holiday. I am disgusted. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 7
SKIATHOS, GR - Reviewed by STEPHEN - 28 June 2024
" Average "
" Usually pre authorise 800 euro bond charge but they took it immediately from my card, It was repaid on vehicle return but should have been advised so as to decide which card I used. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ATHENS, GR - Reviewed by PANAYOTIS - 27 June 2024
" Excellent counter service,quick hand over "
" Excellent counter service,quick hand over "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by MARK - 27 June 2024
" As above "
" A short walk from the airport terminal to the office. Efficient staff at pick up and drop off. Nice tidy small fiat panda, ideal for some of the narrow mountain roads. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ADRIAN - 27 June 2024
" First time I have used them very efficient and simple to use "
" Aircon not working on first car but was efficiently dealt with "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
RHODES, GR - Reviewed by RICHARD - 27 June 2024
" . "
" Late colleting us from Airport as staff occupied with breakdowns Pick up area @airport not clear. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by ROBERT - 27 June 2024
" I am very pleased with using AUTO EUROPE, but not at all pleased with GREEN MOTION. "
" We landed at 20:45 and arrived at the office just after 21:00. We were behind a customer who had flown with us and had got there before 21:00. He was having quite a heated argument with the receptionist who was insisting that as it was now after 21:00, there was a 25 Euro out of hours fee. When she finally attended to me, she insisted that I also paid this charge and was quite rude about it! She kept insisting that it was in the hire policy, which I checked and found no reference to this, to which she suggested I download and GOOGLE translate the Greek version! I almost walked out and went to another hire operator, but as we needed to get going, i paid up, but will NEVER use Green Motion again! "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 5
KEFALONIA, GR - Reviewed by JOSEPH - 26 June 2024
" I'd absolutely use them again. "
" Centauro staff were excellent. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MICHAEL PHILLIP - 26 June 2024
" I will definitely look at Enterprise again and just hope we have better local counter staff. "
" I was impressed with Enterprise although the counter service was poor and we had a long wait on collection. When we returned there were no representatives in the parking area so we took the keys inside to the office, only to be told we must drop them with outside representatives. We told them there were no outside representatives and reluctantly they went outside and upon returned told us they had both gone to the car wash. Not over impressed. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 7
CORFU, GR - Reviewed by MARIOS - 26 June 2024
" all good "
" all good "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by RICHARD - 25 June 2024
" Happy with the price and the information on advance which allowed me to be confident that I didn't need the extra insurance. Not happy with the agent or the actual provider. "
" Very pushy staff. Looking to sell more insurance when we already had insurance with auto Europe. When we refused, she offered a discounted insurance. When we still refused, she became very curt and abrupt. Taking us to the car and then walking away. The car was a fiat panda with a very small boot meaning we had to put our second case on the back seat. The car is not a like for like of the Peugeot 308 "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 3
CHANIA, GR - Reviewed by BEN - 25 June 2024
" Booking was easy. "
" Very cheap. Great, friendly staff. Vehicle was well used, clutch felt lose. But otherwise fine. Was busy at drop off, slow processing of customers picking up cars. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 3 Condition of the Vehicle: 5
SKIATHOS, GR - Reviewed by GARRY - 25 June 2024
" All fairly good "
" GOOD "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
CORFU, GR - Reviewed by JONATHON - 25 June 2024
" See above. "
" Charged extra because my flight was delayed for no good reason. Car wasnt full with petrol. Wheel alarms going off despite nothing wrong. "
Value for Money: 4 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 6
SKIATHOS, GR - Reviewed by LISA - 24 June 2024
" None "
" None "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
KEFALONIA, GR - Reviewed by GRAHAM - 24 June 2024
" My booking experience was very good, but the substitution of a lower class, cheaper car, spoilt the overall experience. "
" Although I booked a Compact class car (Citroen C3 or similar), on pick up I was given an Economy class Opel Corsa. When I queried this with the YOURS agent, I was told that both cars are of the same class, which is obviously untrue. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ROBERT - 24 June 2024
" Two comments 1. The car was meant to be picked up at the airport. After waiting 20 minutes I contacted yourselves who tried unsuccessfully to contact Exer. With vague instructions we managed to find their depot. Not a great start to the holiday. Drop off was also at their depot rather than the airport. 2. The car to be provided was meant to be a "Hyundai i110 or similar mini 4 door car automatic". We got a Fiat 500 2 door auto. "
" The staff at Exer were very friendly and helpful "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by DAVID - 24 June 2024
" Very professional service "
" Very clear and transparent information given to allow me to make an informed choice about levels of additional cover (not required) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by MARK - 24 June 2024
" Booking and price were good and easy , all worked smoothly. "
" All worked very smoothly, from pick up to drop off. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by BRIAN - 24 June 2024
" Easy booking good choice of price ranges "
" Friendly staff quick check out Quick return only really checked fuel levels In and out in only a couple of minutes more than it took to unload cases "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PANAGIS - 24 June 2024
" It's always on the cheap side, but some minimum has to be maintained. "
" Their cars are always in bad condition. I had to go back with problems this time and the previous one. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
CHANIA, GR - Reviewed by JOHN - 24 June 2024
" Returning customer - well satisfied. "
" With the ReadyPass check-in things went very speedily. Very efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by EROTOKRITOS - 24 June 2024
" Carwiz was okay, Auto Europe was a nightmare to deal with. Very disappointed in the service. Unhelpful and only interested in finding more ways to make the customer pay "
" Carwiz was okay, Auto Europe was a nightmare to deal with. Very disappointed in the service "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 8
SANTORINI, GR - Reviewed by GRAHAME - 23 June 2024
" An excellent location for collecting and returning vehicle being on airport. Staff were curious and helpful on collection and return. Only criticism is that vehicle deposit would take 20 days to repatriate to account "
" The hire company is opposite to airport arrivals which is a bonus with easy pick up. Paperwork was completed with reasonable efficiency. Returning vehicle was easy, although a little surprised to learn that deposit on return would take 20 days "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by JOHN - 23 June 2024
" Centauro were OUSTANDING, but not so Auto Europe, I AM STILL WAITING FOR MY REFUND, promised almost 2 weeks ago. Surely this breaks financial rules and regulations!! "
" Centauro were OUSTANDING, but not so Auto Europe, I AM STILL WAITING FOR MY REFUND, promised almost 2 weeks ago. Surely this breaks financial rules and regulations!! "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by DEREK - 23 June 2024
" Not happy with vehicle supplied or cost. "
" Car offered did not match details advertised when booking, had to upgrade at pick up which was additional cost. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
SANTORINI, GR - Reviewed by DAVID - 22 June 2024
" Easy booking, information was good by would use again "
" People were very friendly and helpful, airport transfer was very easy and efficient. Centauro were very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by REGINALD - 22 June 2024
" Auto Europe hassle-free. "
" Vehicle was 4x4 - not as specified. Albeit we are talking about a Fiat Panda 4x4! But still inappropriate for motorway driving. Otherwise a good experience. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 6
CORFU, GR - Reviewed by JOHN - 22 June 2024
" Excellent vehicle and great value. "
" Unfortunately and contrary to the contract, nobody was at the airport to contact, and I needed to get a holiday rep to phone for directions. To the pick-up. Other than this incident it was an excellent service. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
RHODES, GR - Reviewed by IVAN - 21 June 2024
" Very good "
" Very good and efficient "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CORFU, GR - Reviewed by KARL - 21 June 2024
" Have used auto europe several times and they've always provided a great price and customer support "
" walk from airport terminal in close to 400m and not the 150m stated by abbycar. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 5
CORFU, GR - Reviewed by MICHAEL - 20 June 2024
" Auto Europe have so far failed to refund the 700 euro excess taken from my credit card; they are asking for documentation I do not have as I had left Corfu before the company applied the charge. "
" Awful. Total scam. They are not on site. 500m away across busy road with no crossing point. No good with luggage and/or children. They did not offer full-full fuel. They do not record pre-existing damage properly - and there was a LOT of pre-existing damage. Car in poor condition overall, with poor brakes - we decided to not use the car all week because of this, only travelling to and from airport (with no incident). On return the inspector went straight to front underside of car and asked to see our photos of the area. The pre-rental report had the area marked with damage, but he said he had marked it down in a slightly different position and said it was new. They did not provide any photos of the car at the time of pick-up to prove their claim, but insisted we had to do this or we were at fault. They said it was "not their job" to take photos. They threatened to take the full deposit unless we signed and agreed to pay 596 euro. They tried to rush us to sign, then tore up the paperwork - including our copy of the agreement and report - in front of us. We were told they would look at it again later and contact us by phone, but instead they charged the full 700 euro to our card after our flight had taken off. They even opted to convert currency to Sterling without our consent (we were not in the country), and this increases the cost to us. This has ruined our holiday. We feel completely ripped off. I regret setting foot in Corfu. I would be very reluctant to hire a car in Europe again. It amazes me the EU tolerate this practice. The hire company should have to provide evidence by pre-rental photos too, in order to make a fair contract, rather than just vague hand-drawn marks on a pro-forma generic saloon car diagram which has no accuracy or relevance to the actual car rented. I would never use Abbycar anywhere in the world. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORFU, GR - Reviewed by NICHOLAS - 20 June 2024
" See above. The booking process was okay, costs are okay but providing information which is incorrect when you apparently have been repeatedly told by the rental company of this is inexcusable. "
" Staff were very friendly and efficient. However, they were let down by incorrect information being sent to me by Auto Europe. I booked with them because I wanted a booking office on terminal but it turns out that their office is outside the airport entrance and they don't provide a shuttle service. Further complicated by the fact that the telephone number given to me by Auto Europe was incorrect. Apparently all these issues have been pretty visually reported to Auto Europe but endure. The end result was that my wife and I had to walk for 10 minutes in the evening heat with all our luggage to get to the rental office. We are both pensioners and I have mobility issues. This was extremely painful for me and hugely inconvenient. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 1 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PAUL - 20 June 2024
" Again they were superb once I found them because of the flight delay and the fact I couldn't find them it cost me thirty five euros because I was five minutes after ten and into out of hours still u live and learn "
" The only downside was there was no signage as to where they were and it was quiet a long walk in the dark to find them they weren't in the airport and didn't make it clear that they were outside the airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by ADAM - 20 June 2024
" Great experience at pickup and drop-off. Could not ask for more. Highly recommended. "
" Very helpful and pleasant staff, who explained everything. Quick and easy pick-up, quick and easy drop off. Great value Toyota Yaris. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by PHILIP - 18 June 2024
" Suggest the rental outlets need more vetting "
" Ionian car rentals T/A Surprice at Zakynthos Airport provided me with a vehicle with 106,000 Kim's on the clock. They were insistent on me taking their extra cover at a cost of approximately €230 even though I had insisted I had this cover through yourselves and refused to pay this extortionate amount. They also said that they had inspected the car, a Grey Yaris reg no XEK 3832 but that I take photos/video of its condition. I did so noting the scratches on the panels that were visible to me in bright sunlight. None of these scratches showed up on their pre rental paperwork and the emphasis was on the client to records any damage. Throughout the hire, the car would annoyingly not start for some minutes after the first drive where engine was hot showing a "car not ready" message on the dash. It was also overdue a service. As we were staying the length of the island away from the Airport, I decided that it would have taken a large part of our day to have this resolved. I did advise the check in person on my return who ignored my comments. They obviously do not spend money on upkeep or replacements of their vehicles. On my return, the check in clerk went to check the car and went straight to the r/h lower bumper and immediately found a scrape on its lowest point. I believe that they knew of this from a previous rental. Unfortunately I did not have a photo of this precise point and therefore charged me €341 damage charge which I will reclaim from my full excess cover purchased through yourselves. I believe that this company are intent on obtaining any extra income from their clients. My daughter also rented a car through them and the same person attempted to extort damage payments from them as well but they had taken an all round video of the car and when shown that, the pulled back from insisting o the payment. I would recommend not promoting rentals through this company if you wish to have satisfied customers. "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 1 Condition of the Vehicle: 3
KEFALONIA, GR - Reviewed by JAMES - 18 June 2024
" Very good experience. "
" Very good experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by MARIO - 18 June 2024
" I've been using Auto Europe for more than 30 years. With the exception of all rentals in Greece (regardless of brand) where most vehicles are old, high mileage, and many with mechanical defects, in all other locations I've had recent to new cars in an impeccable condition. "
" The Opel Corsa was about 3 years old with 55K klms. The biggest issue is that the A/C was not working properly. It needed a freon charge. Whilst driving it worked, but once briefly stopped (at a light for instance) it would only pump hot air. The start /stop function was n ot on. I advised the Budget employee on return of the vehicle "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by ANTONIOS - 17 June 2024
" All good "
" As always very happy with all aspects of hiring from Alamo although this time at was a little 'tired' "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by JONATHAN - 17 June 2024
" Not the best "
" Car had no aux power for sat nav as broken and a broken lamp. On pick up was said full drove 3 miles and a whole block of petrol dissapearedcso felt like was scammed "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 5
PAROS, GR - Reviewed by COLIN - 17 June 2024
" No bad comments "
" Had to call the company as they were not a the airport to meet the flight despite me advising the flight number "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 10
CORFU, GR - Reviewed by RICHARD - 17 June 2024
" Good value for money/ Poor customer care "
" Even though I was told I would be met at the airport exit on arrival, nobody was there. When I called the number expecting to get an apology, I was simply informed the driver was unable to get there. It was suggested I walk with my young children just 300 m to the left of the airport to the shop to collect the car. I was unaware the company was actually call Volta 4U. It was also a longer walk than 300 m to their office; it was at least 800 metres. I turned back to the airport the first time as I could not see the office and was not looking for Volta 4U. After about an hour if going back and forth and three telephone calls we made it on foot to the office. Not impressive at all. And not a great start to the holiday. "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by DAVID - 17 June 2024
" Reasonably efficient check in at collection and drop off. "
" Car had a couple of dashboard warnings - rear tyre pressure and low battery. I felt that this should have been checked by Green Motion. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by KEVIN - 16 June 2024
" See above "
" Staff who dealt with us were really friendly. Two things that let them down slightly were that the petrol wasn't full as promised so we had to try and gauge it when dropping the car off otherwise we were paying more than we needed to. Secondly the transport to and from the airport wasn't good. When we arrived at the airport the vehicle could only fit me in it and not my wife so there was a delay whilst she was later collected. On dropping off the car we were sat in carwiz for 45 mins after the car was checked over before we got a lift back to the airport which was making us anxious as we had a flight to catch. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 6 Condition of the Vehicle: 9
CORFU, GR - Reviewed by WAYNE - 16 June 2024
" As above "
" Collected car which wa not clean inside Advised staff we had to drop car off at 6am as we had an early flight and had paid an out of hours fee. Office closed - we phoned both numbers - no answer We then contacted Athens office who said they would call staff - eventually arrived at 6.30 Not good service "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 3 Condition of the Vehicle: 4
RHODES, GR - Reviewed by RICHARD - 15 June 2024
" As above "
" Great little car, and it all went smoothly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by MARIETA - 15 June 2024
" Friendly staff and fast service "
" Frequent shuttle from airport no need to call. Fast document process, easy in and out. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by ELWYN - 14 June 2024
" Very pleased "
" Easy to use with min fuss "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by HUW - 14 June 2024
" Efficient and good value for money. "
" Friendly and helpful staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MARTIN - 14 June 2024
" Sue (regional manager) & Carole were exceptionally friendly, helpful & efficient "
" Sue (regional manager) & Carole were exceptionally friendly, helpful & efficient "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by YEE HWA - 14 June 2024
" We always use AutoEurope as great website with excellent pricing "
" Very efficient and friendly service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by GARY - 14 June 2024
" Would use again. "
" No queue to pick up car. Just 12000km on clock. Friendly staff. Pick up location is right next to the terminal building. Very busy when dropping off car but efficient staff. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by PATRICK - 13 June 2024
" After 20 years dealing with this company, the first time there was a problem they wiped their hands of the problem not even attempting to help. Hiding behind so called company policy and unavailable supervisors and small print is not customer service that you should be proud of. I will never use them again "
" Failed to pick us up at the airport, hired a taxi to their offices and it was closed. They then cancelled the booking saying it was our fault for not picking up the car even though it was impossible to do so "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
HERAKLION, GR - Reviewed by DANIEL - 13 June 2024
" I've never had a problem with Auto Europe and would recommend this website, however i am extremely disappointed with AbbyCar and hope that you can assist by refunding the cost of the vehicle rental which I was unable to collect. "
" Unfortunately I wasn't able to collect this vehicle. When I arrived at the check in desk to collect the vehicle Abbycar was unable to process my deposit payment. The staff member kept telling me I had inserted an incorrect PIN, I tried 3 times knowing each time I had inserted the correct PIN. He said I needed to call my bank. This was not the case, I later arrived at the hotel and paid for my room with the same card, in fact I continued to use the same card, and the same PIN, throughout my holiday without any problems. The reason my card wasn't accepted was a problem with AbbyCar which resulted in me not being able to rent the vehicle. I had to pay an excessive price for a taxi to my hotel. Could you please arrange for a full refund to be made for this booking. I have used Auto Europe a number of times without any problems as you will see from my account, I have always found check in at other locations to be quick and efficient and have never had this problem before. I appreciate you help with this. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORFU, GR - Reviewed by RICHARD - 13 June 2024
" No "
" Tried to upsell me on expensive breakdown insurance No one waiting at airport had to walk about 500m down a road to find their office "
Value for Money: 9 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by GERALD PETER - 13 June 2024
" It was great from start to finish all staff were polite courteous & efficient! "
" Great experience good car Everything was excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by JOHN - 13 June 2024
" Not happy about the experience, taking liberties with tired tourists after a long flight. Learnt my lesson not to trust car hire companies "
" I hired the car expecting a nearly new hire car, what I got was a very old car with scratches and dents on every panel, so many it was impossible to log all the scratches and damage to the vehicle. I made my views clear as they demanded €800 deposit for any damage, I asked for another car but was told there wasn't any, although there was plenty of vehicles available in the compound. Upon driving back to my hotel I found the air conditioning did not work, I emailed EXER but had no response. For the first 2 weeks I was only doing short journeys. On the last week I needed to use thd car on long journeys, the temperature was up to the 40s so needed air conditioning working, I had to drive an hour to ask for a replacement vehicle, they did but gave me another old car, slightly better paintwork but air conditioning wasn't great. In my opinion the cars given to me are not suitable as hire cars as they are too old. They haven't as yet returned my deposit to my card. "
Value for Money: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 2
ATHENS, GR - Reviewed by ANITA - 13 June 2024
" Very efficient "
" Very efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ANDREW - 13 June 2024
" The car was good but finding it was a nightmare!! "
" Wrong contact details for Car wiz put on voucher, we were expecting a meet and greet service however there was no one at the airport to meet us and the telephone number for Car wiz was incorrect, it took a bit of tracking down and eventually by the time we had walked out of the airport to the Carwiz office, we were out of hours and had to pay an additional 4o euros, we then had to pay another 40 euros for early drop off due to our ferry being changed. At no time were we told when booking that these additional fees would apply. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by MIKHAIL - 12 June 2024
" Definitely come back "
" Very professional. Great car condition. Very quick service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by EAMONN - 11 June 2024
" Pressured at pickup. "
" Very, very pushy about the additional insurance and risks when not taking theirs!! I had insurance with me (purchased before I traveled) but there was still pressure on me to take theirs. Felted very uncomfortable about this. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORFU, GR - Reviewed by JANET - 11 June 2024
" Auto rental were very good but for the distance to the rental office which I think is probably due to info from ABBYCAR. "
" The major problem with Abbycar is that it was a 450m walk from the terminal to the office. They described it as 150m. I would not book them again as it is too far to walk with all baggage. Other rental firms have brought the car to the terminal "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by GRIGORIS - 10 June 2024
" This is not the first time i rent a car on this site. My reviews are only positive. "
" Unfortunately, my flight was delayed and the company representative did not meet me, as they worked until 22:00, and I arrived at 23:30. They explained this by saying that they had recorded my flight number incorrectly. Unfortunately in Rhodes almost everything closes after 22:00. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by JULIE - 10 June 2024
" It would have been perfect if we had been met at arrivals, but was spoilt by long walk in the heat. Wrong information given to us. But the car was great "
" Everything was great apart from we were told we would be met at arrivals and taken to our car. It did not happen. We had to phone up to be told we had quite a walk to the location. We had two elderly ladies with us so struggled to get there "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by NEIL - 10 June 2024
" We were the only people in the office so we were served immediately. I'm not so keen on the newly introduced money making scheme of paying 300 euros so that Abbeycar will come out if your car breaks down. I would expect this to be a given but it seems here you have to pay 40 euros fore the pleasure of support within 72 hours!! Not a great service and luckily we didn't need this. "
" It was a good and efficient service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by RICHARD - 09 June 2024
" All good "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
SANTORINI, GR - Reviewed by PAUL - 09 June 2024
" Used Goldcar many times over the years..never ever had any problems. Will always recommend "
" Absolutely faultless. Friendly staff, newish vehicle. Excellent value for money. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by FREDDIE - 09 June 2024
" Not getting zero excess on my booking and I did not get too much help from auto Europe customer service. They offer me to change company but have to pay more out of pocket "
" Booked zero excess, however autoeurope or carwiz did not book any insurance, therefore I had paid extra on collections "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PREVEZA, GR - Reviewed by MARTIN - 08 June 2024
" No problems, all went smoothly "
" Very efficient and friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by CHRISTOPHER - 07 June 2024
" Although not the cheapest the whole experience was hassle free. "
" Smooth pick up and drop off. Courteous staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by DAVID - 06 June 2024
" We specifically booked the car we chose because it was stated to be "At Airport" and not to require a "shuttle". However, when we arrived it became apparent that Carwiz was not at the airport and a shuttle was required. The voucher instructed us to look for a sign with our name on it but there was no such sign. We called the telephone number on the car hire voucher but this did not take us to Carwiz. The address for the location of the Carwiz office was also incorrect. We called AutoEurope who redirected us to a Carwiz number in Croatia. We were in Greece. The Carwiz office in Croatia told us we needed to look up the address for the Carwiz office online and that they could not provide it to us over the telephone. We were travelling with a one year old and resorted to getting a taxi to the Carwiz office at additional expense. We understand from the Carwiz office that this is a recurring issue. There is in fact no shuttle service and the information on the voucher is incorrect but has not been corrected by AutoEurope despite Carwiz's requests. We are extremely dissatisfied with the service we have received. "
" Carwiz office is not at the airport. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 6 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by CHRISTOPHER - 06 June 2024
" I only had to rent with Goldcar because my plane was delayed and my previous reservation with Carwiz was not honoured. I contacted Autoeurope about it and was promised someone would come back to me, but no one did. "
" Goldcar was fine. My complaint is as below "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MICHAEL - 06 June 2024
" Very helpful. Will continue to use them when possible "
" Very pleased. Probably harsh to criticise the condition as it was a Thrifty car not Hertz. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by STEPHEN CHARLES - 05 June 2024
" All good "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by JOHN - 05 June 2024
" slight damage on wing mirror had full protection but still waiting for refund 2 weeks later "
" so so "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOS, GR - Reviewed by ROBERT - 04 June 2024
" As above. "
" The car was in very poor mechanical condition. It was difficult to start several times throughout the week and on the way back to the airport to return it the battery actually failed and I had to bump start it on the petrol filling station. "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by CHARLES - 04 June 2024
" Can't fault the service, I was very happy with all aspects from pick up to drop off. I would have no hesitation in recommending Volta4U "
" Excellent experience, all very smooth and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
RHODES, GR - Reviewed by RAYMOND - 04 June 2024
" Quick, efficient and accommodating. "
" Very professional, quick service and the transfer from airport easy to find. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORFU, GR - Reviewed by WILSON - 02 June 2024
" May use auto Europe again but never abbey card "
" Arrived shortly before 10pm and completed paperwork and car inspection to then be told €35 out of hours fee as after 10pm. When I objected was told could not continue with car hire. No choice but to pay. Complained to Abbey cars but was told I had signed at 10.15pm and only takes 10minutes to complete paperwork and inspection. Never in all time hiring cars has it taken only 10minutes. They refused refund of charge. Never use again. Say it is 150m from airport terminal when it's actually 400 to 500m. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by LAURENCE - 01 June 2024
" Will use them again "
" Best priced car hire "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by THOMAS - 01 June 2024
" Good choices and easy to find a good deal "
" Friendly staff good prices "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by GRAHAM - 01 June 2024
" A very good experience. "
" Very smooth pick up with friendly staff, the car was clean and in good condition. There were no Budget/Avis parking spaces on the return but it was ok to double park the car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by AHMED - 01 June 2024
" I was let down by your team when I had no support from you, you left me stranded with no car of the back of a redundant voucher that CarWiz wouldn't honor. Never again "
" This was a con, arrived to CarWiz to be told they can't honor the voucher I have from AtuoEurope. They asked for £400 deposit instead of £200 on the voucher. The sad fact is when I called Auto Europe they didn't help at all. They asked me to pay if I got the money. I ended cancelling this whole scam deal and rented elsewhere. I was stuck in the Airport I had to pay much more for the car hire but things went really smoothly from there with Alamo. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
KEFALONIA, GR - Reviewed by ALAN - 31 May 2024
" Like the all in excess insurance "
" Easy to use "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ROBERT - 31 May 2024
" Very good service and helpful staff "
" Very helpful service from Irine car all good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by HAYLEY - 31 May 2024
" Having hired many cars for holiday trips this was the best service provided by the staff and the process of collecting and returning was very smooth and easy. Would recommend taking a video of the vehicle when collecting (which the staff encouraged) as a mark was found on return which was not documented on the paperwork when collecting, but as we had the video proof there were no issues. Overall great experience "
" Staff were super friendly and helpful explaining everything when both collecting and returning the vehicle. Car that was provided was quite old and slightly difficult to drive but for the price paid it did exactly what we needed. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
HERAKLION, GR - Reviewed by KEITH - 30 May 2024
" See e Mail of disappointment as sent on 29/05/24 "
" Please see my e Mail of complaint that was sent your office 29th May 2024 I await your quick response. Please "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 3 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by STEVEN - 29 May 2024
" I have used Auto Europe for many years now and will continue to do so. "
" Could not have been better. No queue at pick-up, friendly and efficient staff, good car at excellent price and easy drop-off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MYTILINI, GR - Reviewed by MARTYN - 29 May 2024
" Good "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ROBERT - 29 May 2024
" Perfect "
" Shuttle service was excellent as was the car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by ANDREW - 28 May 2024
" Xxx "
" Very friendly and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ALAN - 28 May 2024
" Everything excellent "
" Everything very good especially no pressure put on me to purchase excess insurance "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by JOHN - 28 May 2024
" A straightforward website to use. "
" A very straightforward rental experience - a 3 minute walk from airport exit. Easy pick up and drop off with minimal waiting and paperwork. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by ANTONY - 28 May 2024
" Make sure to take plenty of photos "
" We were not met in arrivals but had to find exercise and there was a bit of delay / queue Also on return chap went straight to a piece of chipped paint which was already there. Luckily had taken a photo "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 7
HERAKLION, GR - Reviewed by KEVIN - 28 May 2024
" All smooth no problems "
" All smooth no problems "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PYLOS, GR - Reviewed by JOHN - 28 May 2024
" We have used Auto Europe many times now. On every occasion our hire has gone smoothly without any issues. So far so good. Thank you. "
" The Car was waiting for pick up. Clean well presented car. Auto Union staff spoke excellent English making our experience easier. We pointed out minor damage to the drivers side of the car during pick up, Auto Union marked up on condition document without issue. The car didn't come full of fuel so it is more difficult to judge how much fuel to bring back to the start level. Our preference is full to full but this is a minor issue. Overall our experience with Auto Union was excellent. If this review is public please can we remain anonymous,. Thankyou "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORFU, GR - Reviewed by NEIL ANTHONY - 28 May 2024
" Collecting and dropping off the car was straightforward. All staff were friendly and efficient. No problems at all. "
" Every thing was ready when we arrived. Staff were friendly and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FIRA, GR - Reviewed by ANN-MARIE - 28 May 2024
" Damage waiver is not good! In future I will take out damage waiver with the hire company directly. Slight damage to a wing mirror. Paid for the damage on return of the car. I then filled out all the forms and provided all the necessary information that was requested. I did not receive any confirmation so I therefore followed up with another email and still no reply. I have now phoned them and my emails are there but nobody responded. I am now being told it can take 8 weeks!! The whole point of damage waiver protection is to have piece of mind that there will be no extra payments! So now I'm out of pocket in a cost of living crisis! "
" Easy and straightforward. Counter staff were lovely "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by RICHARD - 27 May 2024
" All good. "
" All good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AKTION, GR - Reviewed by LORNA - 27 May 2024
" Green Motion are scammers, they knew this car was not roadworthy then charged me to clean a car that was already unclean. As a woman driving on my own from west to east Greece and back they should never have supplied such a poor vehicle. Staff at Preveza were poor in regards of providing such a poor quality vehicle. Staff at Thessaloniki (Irene) and a man were aggressive and unsympathetic that the car was mechanically poor, and instead of apologies about the state of the car mechanically, and that I travelled 100 Kms out of my way for a replacement they billed me to clean their car. I cried at the injustice, being told pay up or we will not provide a replacement. Appalling service. I have never been treated so poorly. On return to Preveza a car was returned behind me in a filthy state, due to the red sand rain. They were not asked to pay cleaning. Appalling service by The Thessaloniki team. "
" Terrible experience. The car was 2015, very old, battered, 3 tyres needed pumping up on day one, oil light came on day 2, day 8 engine light came on. We were advised to keep driving as Easter hols and return car to Thessaloniki 4 days later. They charged us 86 euros to Bio clean the interior as the front seat had a stain. This was there on collection but I had no photo proof. The vehicle had broken petrol catch, boot catch and was stained inside. The staff were aggressive and unpleasant. I would never recommend Green Motion, or use them again. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
SKIATHOS, GR - Reviewed by MICHAEL - 27 May 2024
" Great service and value for money "
" Brilliant service I had made a mistake with dates after a quick phone call they sent a car to Coll us and sorted out everything with no fuss "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by JOHN - 27 May 2024
" Paid for a car bigger than the one I got "
" Was very good, but didn't get the car I should have! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
RHODES, GR - Reviewed by JAMES - 27 May 2024
" No hassle pick up and drop off at the airport, very quick and friendly service, thank you and will be using you again in September "
" Very friendly staff on arrival at desk, speedy and car upgrade was a real treat, new car and automatic so very pleased "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by MICHAEL - 27 May 2024
" Booking process and prices were good. "
" This was a very cheap rental deal, however the car was a bit knackered, soggy suspension, knocking steaming, a driver seat that dangerously slid back on its own going up steep hills. All that said, it did what we wanted without any real problems, I guess you get what you pay for. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 4
HERAKLION, GR - Reviewed by PHILIP - 25 May 2024
" Satisfactory and glad I came away unscathed "
" Very pushy regarding selling additional insurance despite taking on your zero x/s package. Felt that they would find a fault on return as other customers were talking about their negative experience. Disappointed that they gave me a vehicle with 230,000 km on the clock with wind up windows and no USB port "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 7
KOS, GR - Reviewed by URSZULA - 25 May 2024
" Easy and quick, easygoing pleasent staff. "
" Quick and efficient, pleasent experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KOS, GR - Reviewed by KENNETH - 25 May 2024
" Car provided was sub stars. I asked for a replacement but was told all the cars were booked which was a lie as there were over 30 cars onsite "
" I paid for a Hyundai i20 or similar. I was given a battered old Nissan Micra with a slow puncture and an empty windscreen washer reservoir. Never again "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 8 Condition of the Vehicle: 1
CHANIA, GR - Reviewed by MICHAEL - 24 May 2024
" Excellent service at a reasonable price "
" Excellent service at a reasonable price "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by SHAUN - 24 May 2024
" As above booking in and out process needs to be quicker otherwise was good "
" The wait to get the car and book it back in was very poor "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by IAN - 24 May 2024
" I thought I had covered all options to reduce the risk of being charged for extras. I would recommend you take them off your list. If you require any photos for proof let me know but I was far from happy to have to pay the extra €105 "
" Had to pay extra to protect tyres, mirrors and Glass €105 Two perished and bald tyres. Had a blowout in the mountains but they did get to us quickly 90mins. I was accused of bringing the car back a day late, in fact 2hrs early. They don't have accurate damage shown so got accused of broken case around wing mirror. Missing back shelf in boot. Missing tyre compressor in boot. Originally thought I booked for on site collection but was a mini bus ride, but only 5 mins. I think due to the tyres being so bad the car was very light on the steering and lot of movement on the steering wheel when driving. The car was replaced when the tyre blew. No idea if they have released the credit card block and never received confirmation email that the car is returned. Worst experience ever in all the cars I have hired in my 40 years of driving. "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 1 Condition of the Vehicle: 1
KEFALONIA, GR - Reviewed by IAN - 24 May 2024
" Friendly service, but not at all punctual for pick up and drop off "
" Not met at drop off time. I had to take the car to their depot "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by RUI - 24 May 2024
" Great "
" Staff was very friendly. The car was brand new. And overall great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by PHILLIP - 24 May 2024
" I would use them again. Car was in excellent condition. Very professional but I do wish fuel tank is provided full, not 3/8 full. "
" Car was presented in a virtually new condition and very clean. Would have liked the fuel to be a full tank but was only 3/8 full. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by JOHN - 24 May 2024
" As above "
" Procedure could be simplified. Insurance is too complex and inadequate as it does not cover a number of items. Staff quite helpful. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 7
KEFALONIA, GR - Reviewed by PHILLIP - 23 May 2024
" a smooth operation. "
" the greeter took the trouble to lead my party to the hotel , incredible service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by MICHAEL - 23 May 2024
" ok "
" car in poor condition,took out extra insurance,but hire co still tried to get more from me "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
MYKONOS, GR - Reviewed by RICHARD - 23 May 2024
" Overall, a good experience. "
" The directions about how to find your office from the airport were not clear. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by CHRIS - 23 May 2024
" . "
" . "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 10
CORFU, GR - Reviewed by IAIN - 23 May 2024
" Seamless and quick "
" Very good service, staff extremely helpful thank you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by IOANNIS - 22 May 2024
" highly recommended "
" Very professional and efficient Car was almost brand new , few hundred kilometers on the clock , a joy to drive "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by RONALD KIRK - 20 May 2024
" Not told or shown were air conditioning was spent a week getting hot with a crap gearbox staff said it was ok till she parked it up and crunched gearbox and then said it was ok first and last we use you "
" Car was rubbish as were staff "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 3 Condition of the Vehicle: 3
CORFU, GR - Reviewed by TREVOR - 20 May 2024
" Very good "
" Very good "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
AKTION, GR - Reviewed by STEPHEN - 20 May 2024
" Wrote to you with concerns on first vehicle took you All day to reply still nothing done so no I'll probably use car jet instead "
" Car was a bucket 2 nd car as exchanged first rude staff no wouldn't hire there again what are you doing with a firm.like that "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 1
THESSALONIKI, GR - Reviewed by KIM - 19 May 2024
" Used green motion before and always been good but this time having to wait for 2 hours for a pick up is not really good enough. "
" It took them 2 hours and 2 phone call to get them to pick us up from the airport(a less than 10 minute drive away). Apart from that all good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 4 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PETER VALENTINO - 19 May 2024
" Friendly and fast service. Will definitely use them again. "
" They where waiting for me at the terminal, and the whole process was smooth. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by IAN - 19 May 2024
" we did not know we had to provide a credit card and had to take out the very expensive insurance as a result. This could have been made clearer "
" Staff were excellent but we felt hard done to as we did not have a credit card and had to take out the very expensive insurance "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ZAKYNTHOS, GR - Reviewed by PHILIP - 19 May 2024
" Great customer service "
" Great customer service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AKTION, GR - Reviewed by FRANCIS - 19 May 2024
" very easy website to navigate and user-friendly. Extremely keen prices and excellent choice. Have used you before and will do so again. Overall a 10 out of 10 experience. "
" pick-up drop off went very well. Sophia was professional and expedited the procedures with adeptness. Vehicle provided was exactly as reserved so overall a definite 10 out of 10. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by RAYMOND - 19 May 2024
" I like to use AutoEurope , you provide a value for money service with good terms and conditions. I have never been disappointed with you. "
" On the voucher it said I was to be met in arrivals by an agent with a name sign, I wasn't but as I have been to Chania before I knew where the offices were ( not far from the airport as on your description). The agent said I was upgraded to a larger car which is not an advantage in Crete for parking etc, that's why I always ask for small cars. The car was a worn but functioned ok, its difficult to assess any damages before hire in the dark but it was my choice to arrive late in the day. The staff overall were good the car worked well if a little tired looking. But it was a good deal I didn't feel any need to complain. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
RHODES, GR - Reviewed by STEPHEN - 19 May 2024
" Very good "
" Very good "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by JAGDISH - 19 May 2024
" See above "
" Condition of the car was poor, not very clean inside or out, a yellow light was on the dashboard which I was told to ignore by staff during pick up, we returned the car after we washed and cleaned interior in a better condition then we received it. The radio did not work at all as the ariel was broken before we got the car. The time, date, and other minor information functions not working in the car. Overall poor condition. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 6
KEFALONIA, GR - Reviewed by ANTHONY - 18 May 2024
" Would definitely use them again. We were provided with a brand new car. "
" Very professional and friendly service. Couldn't fault them - would highly recommend. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by PAUL - 18 May 2024
" Due to our flight we turned up 2 hours late, 10pm. The effect of this is the hire period was actually 2 hours shorter. We were charged 35 Euro's extra. Absolute scandal. No wonder they have 1.8 Stars on Trust Pilot. Conmen "
" Due to our flight we turned up 2 hours late, 10pm. The effect of this is the hire period was actually 2 hours shorter. We were charged 35 Euro's extra. Absolute scandal. No wonder they have 1.8 Stars on Trust Pilot. Conmen "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by DANIEL - 17 May 2024
" Good experience "
" Good overall experience "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ZAKYNTHOS, GR - Reviewed by FRANK - 17 May 2024
" Ao easy and safe to use "
" Great service, friendly, polite staff fabulous car in superb condition "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by KATIA - 17 May 2024
" As above. "
" Very quick and easy process. Staff at Enterprise were great. Only complaint is that the petrol tank was not full, and having to return it with the same amount of petrol becomes very hard, do t like that. If it say I wanted full tank, then that's how I should receive it. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by MARY - 16 May 2024
" Staff at the office were very helpful "
" Only issue was that we could not find the shuttle bus driver at the airport when we arrived so had to phone the office Staff at the office were very helpful and accommodating "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ZAKYNTHOS, GR - Reviewed by ANNA - 16 May 2024
" Very happy with Autoeurope "
" A friendly and professional team and a new Panda car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by DAVID - 16 May 2024
" Very satisfied with all aspects of this rental: price, booking procedure, very friendly, helpful and efficient staff at EXER pickup and drop off, no aggressive insurance 'hard sell'. Great experience. Would highly recommend both Autoeurope and EXER. "
" Very friendly, helpful, welcoming staff at EXER, Kefalonia airport, no insurance 'hard sell', very efficient pick up and drop off. Great vehicle. VERY satisfied. Would DEFINITELY use EXER again and highly recommend to others. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by DAVID - 15 May 2024
" A good company to deal with "
" Staff very friendly and professional "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PRZEMYSLAW - 15 May 2024
" Hidden costs and staff which don't care about customer saying they just do they hours and this is not they business so they don't care. Car also has a problem with clutch (permanently problem with changing gears). "
" Hidden costs and staff which don't care about customer saying they just do they hours and this is not they business so they don't care. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 5
FIRA, GR - Reviewed by STAVROS - 15 May 2024
" A great service at the best value of the market, highly recommenned and thank you for everything! "
" Great Service, Great Professionals "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by BRENDAN - 13 May 2024
" All went to plan "
" All went to plan "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
CORFU, GR - Reviewed by BAR - 13 May 2024
" No trouble whatsoever "
" Nice service "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 8
CORFU, GR - Reviewed by MICHAEL - 12 May 2024
" literature states that fuel will be full but it was only 7/8 full at start of hire and 8/8 full at return "
" The car had several dents and scratches etc. including a missing wheel trim, all noted though. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by ALEXANDER - 11 May 2024
" Very happy with the whole experience. "
" Excellent organization & friendly service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LESVOS, GR - Reviewed by STEPHEN - 11 May 2024
" See above "
" Yes very good apart from the member. of staff when we dropped the car off...he was rude threatened to charge us for cleaning the car when it was hardly dirty...moaned cos we had had the windows open.. resulting in a tiny bit of dust..very poor customer relations.... everything think else was great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 3 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by ALLEN - 11 May 2024
" Easy to book and pay. "
" Great service. We were met at arrivals and taken to the office where the car was ready and waiting for us. There were quite a few issues with the bodywork - scratches, marks etc. and the car did seem to struggle up inclines so seemed a bit underpowered. Otherwise very happy with the service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by KIEREN - 10 May 2024
" I've used Auto Europe twice and have been satisfied both times - great range of options at affordable prices. "
" Great value for money, everything was well explained and we were transported to and from the airport as part of the service. The car felt older than the miles on the clock, but for the money we paid it certainly wasn't an issue! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by NICK - 08 May 2024
" Auto Europe website easy to use, though card payment was a bit weird, though worked in the end. "
" Got exactly the car we wanted, staff were efficient, pleasant and helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by CLIFFORD - 07 May 2024
" Full Insurance policy needs some clarification . "
" Although everything was quite efficient we took your full insurance policy and was disappointed with the staff wanting to charge us again for there insurance saying if vehicle broke down we would have to pay for recovery charges ourselves which we thought was not right . "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 6
CHANIA, GR - Reviewed by LIAM - 07 May 2024
" First time a negative for me when using this company to book. Car not as expected. "
" Booked as suggested car was Renault Clio. Was more expensive than others which seemed to be offering smaller 4 door cars. The car available, as apparently they had no Clio left, was a Suzuki Swift. I wouldn't have booked with them had I known. New member of staff, while very nice, had to check multiple times with colleague meaning almost 30 minutes pick up time. On return accused of being 1.5 hours late, even though I wasn't. Was asked to provide rental agreement not booking. I had photo of it. After some discussion he had the rental agreement of a different customer. When returning the car the staff member used his hand to check for scrapes on the underside of the front. Without a ramp when I collected the car I have no idea how i could have checked this area. It was ok but illustrated to me how they seemed to operate. The car had lots of marks on it meaning checking the car when picking up took too long. All the money others have no doubt been charged clearly hadn't been used to fix the car up. I had to state multiple times I didn't want extra insurance. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 7
LESVOS, GR - Reviewed by MICHAEL - 06 May 2024
" The car was not Ready when we arrived, we had to wait for it to be cleaned. The paperwork was completed on the bonnet of the car. The fuel tank was 1/4 full, even though the contract was full to full. "
" The car was not Ready when we arrived, we had to wait for it to be cleaned. The paperwork was completed on the bonnet of the car. The fuel tank was 1/4 full, even though the contract was full to full. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by MICHAEL - 06 May 2024
" Appalling. Went back to the airport, luckily the Avis desk was still open so hired a car from them instead. I trust i will get by money back and be compensated for the extra cost. "
" We paid in advance for the car but their was no representative from Exer waiting for us, there was no answer from the 24 hour telephone number, the Auto Europe office was shut so walked with our suitcase to the Exer office which was shut. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by JOHN - 05 May 2024
" Easy to use and always the best prices. "
" Fair good although didn't like being almost scared into paying extra just in case for cleaning of car. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 4 Condition of the Vehicle: 9
RHODES, GR - Reviewed by RUPERT - 05 May 2024
" Very good overall rental experience. "
" A friendly and helpful team at Enterprise/Alamo Rhodes Airport. There were some initial problems with my allocated vehicle, but they were quickly sorted out and I was soon on my way with a replacement. Quick and hassle-free vehicle return. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by DALILA - 04 May 2024
" The guys at the desk especially the lovely man with a beard was so efficient even though I was in a rush and couldn't wait for my flight he did his best to accommodate me so thank you for that "
" The only thing that I didn't know about the excess deposit which was quite reasonable was that it wasn't pre authorised but a transaction instead so that need to be just Pre authorised and not a transaction as you have to pay the currency exchange and the difference in fees from your bank ! All that was other than that it was a great experience thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by ANTHONY - 04 May 2024
" As before- still waiting for refund "
" When I arrived late there was no car available and I had to go to another company to rent. I was promised a refund because I took out insurance but I still have not received it I think this is extremely poor service "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 1 Condition of the Vehicle: 1
SANTORINI, GR - Reviewed by GUILLERMO - 03 May 2024
" I booked with you about 9 out of 10. "
" The vehicle was old, although no dents, it had 100000 km. Worn steering wheel "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 2
ATHENS, GR - Reviewed by NEIL - 02 May 2024
" The car was relatively ancient, but it performed well. "
" Spiros who gave us the car and received it back from us was friendly and reassuring. Good chap. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by SALLY - 01 May 2024
" Everything went so well and no queuing at chania airport, Excellent service "
" Brilliant service and very good value "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by JAMES - 01 May 2024
" Have used Auto Europe often and have always been happy with the experience. "
" A pleasant and easy experience. The Centaura staff were efficient and helpful .Collecting and returning the vehicle was swiftly handled and I was very satisfied to have used this company. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by JAMES - 01 May 2024
" Quick, easy and affordable. Highly recommended "
" After a stressful journey to Corfu, the staff at abbycar were helpful, patient and efficient. Dropping the vehicle off was easy. I'd definitely recommend abbycar to anyone visiting Corfu "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by IAN - 01 May 2024
" All good. "
" The vehicle had an empty fuel tank which meant we had to fill it up straight away so we could start our trip. Would have preferred full to full not empty to empty! Other than that we were happy with the rental experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by PAUL - 01 May 2024
" Seemed to have the best deals, especially compared to other companies "
" Have used Goldcar before, but not in Corfu. It seems ok but only time will tell as still waiting for the deposit to be released. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by STEPHEN - 30 April 2024
" Perfect my mistake spoilt the experience. "
" Unfortunately whilst refuelling I scraped the sill .when I returned the car they kept 800 euros security deposit and said I must ask you about my insurance. Then you can refund me.depending on the policy. Thank you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by COLIN - 30 April 2024
" Impressed with the service "
" Very quick and efficient service. Both on pick up and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by YASIN - 29 April 2024
" Takes too much time waiting in the office for them to process the details- nearly 25 mins "
" Not at airport terminal but outside perimeter on main road "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by CERYS - 28 April 2024
" Booking with Autoeurope was fine other than the issue with insurance. I'm not sure why you offer the additional insurnce at the time of booking if its not valid in the country of hire. Next time I wouldn't bother with extra insurance as it would have been cheaper to have just waited and paid the extra at the car hire depot. It a;; seemed a bit of a rip off "
" When booking I paid extra for a zero excess package. However when I got to Corfu we were told that this didn't apply in Corfu and we would have to buy another insurance from them to be fully covered, This cost an additional £94. The woman behind the counter was saying this to everyone. She was also very impatient and wouldn't give me time to red the various extra documents she was asking me to sign. The car was faulty ( no air conditioning/heating). All in all a poor experience "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 6
ATHENS, GR - Reviewed by KONSTANTINOS - 28 April 2024
" Always grear service from Volta4U. Immaculate cars and super polite people . The company is very ethical and will always do the best they can to support and help they customers. Huge thanks to Maria at the front desc and Nikos from the management department for always taking care of me! K "
" Excellent service as always "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by C - 27 April 2024
" I will definitely book again "
" I think it was Carlos who processed the paperwork on arrival - he was quick and efficient thank you Carlo. Then I took over the car from Andreas and on return handed it back to Andreas - great customer service from these guys and a nice car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by OSMAN - 27 April 2024
" Auto Europe is good company which I have used many times. They chose the good car rental company. They are cheap and reliable. I can suggest to everyone without hesitation. "
" They were on time to pick us from airport to their office which was near the airport. Very polite people and explain everything. Good car and very clean and with fresh nice smell. Everything was fine. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by DIMITRIOS - 26 April 2024
" good expperience "
" very goog staf very polite "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
RHODES, GR - Reviewed by ANDRONIKI - 26 April 2024
" I "
" Very happy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by LAURA - 25 April 2024
" Easy process, very reasonable price "
" Easy process, very reasonable price "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by DAVOR - 24 April 2024
" Good deal, but not as good as Green Motion although my insurers do not cover the latter. "
" Friendly staff, quick transfer. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
THESSALONIKI, GR - Reviewed by TRIFON - 24 April 2024
" I am not happy from Auto Europe "
" Centaurs was very kind. But NOT Auto Europe "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORFU, GR - Reviewed by ALISTAIR - 24 April 2024
" . "
" . "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
AKTION, GR - Reviewed by CHRIS - 24 April 2024
" See above "
" There was a huge delay on processing cars I think some thing had gone awry . We waited an hour or so at the back of the queue with little progress gave up and hired elsewhere "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 3
ATHENS, GR - Reviewed by CHARLES - 23 April 2024
" Very satisfying and would recommend "
" Professional service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by ROBERT - 22 April 2024
" EXCELLENT! "
" EXCELLENT! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ERIC - 20 April 2024
" Great service , well presented car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by CHRISTOPHER - 20 April 2024
" According to the current guidance on Gov.UK a UK drivers licence is all that is required to drive in Greece. An IDP is not required. Nowhere in your voucher notes did it say a paper licence was any different to a photo card licence. Nearly all the hire companies in Crete will only accept photo card licences. There was one company that would hire a car to me using just my paper licence but at four times the cost of the car I had booked through you. "
" AbbyCar refused to hire the car to me because I only have a UK paper driving licence and no International Drivers Permit. Had I had a UK photo card licence there would not have been a problem. Nowhere in the information I received was there reference to problems with paper licences. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by SHELAGH - 19 April 2024
" Overall, I would use them again. "
" Good service and quick to deal with. It's a little bit of a walk (3 minutes along narrrow footpaths) from the terminal which could be a problem with lots of luggage and small children. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MICHAEL - 19 April 2024
" Always good value for money, and for all of our guests. "
" Car was ready on arrival, clean. Car left on departure, not so clean :) Great service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by RUSSEL - 18 April 2024
" Any help regarding this will be appreciated. "
" It's been a very upsetting experience. Drive is the worst company we came across in 20 years of renting cars in Europe. We arrived at night and they asked us to take a photo of any scratches using the phone tourch! There were 4 scrarches but the 5 th one we didn't notice and they didn't mark it. The scrarch was small and on the black front bumper on a plastic. Obviously we couldn't have seen it in the dark! Fansy enough when we returned the car, they told us that WE DAMAGED the car and made us pay €312 euro+€62 admin fee - that's actually a cost of change of the whole bumper( "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by DIMITRIOS - 18 April 2024
" good change instructions to pick up point (not between gates 4-5)! "
" good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by DAVID - 18 April 2024
" B "
" Efficient pick up at airport and very friendly and helpful staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by LOUIS - 17 April 2024
" A "
" The child seat I put under special request was not available. So we had to drive without a child seat and buy one on the next day. In top the car I received had 107000km on the clock which I have never experienced at any rental before. Spec were very low/ basics but manageable "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by WARREN - 16 April 2024
" Additional costs added in after booking. I want to book and pay all costs up front. The total costs should be clear and plain to see from the outset. "
" Very slow at the check in desk to receive the car. I felt that the whole process was designed to take more money from the customer. I feel some unnecessary costs were incurred. It was not a pleasant experience. The stag were very polite, but the process was ridiculous, you have all my details already. "
Value for Money: 4 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MYKONOS, GR - Reviewed by PAUL - 16 April 2024
" It was so quick and easy, the car and paperwork were all ready for me in no time at all. "
" So quick and easy, and a short walk to the office. 3 minutes. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by GARY - 16 April 2024
" only one thing - I had to mark the many big dents on the car when I went to pick up as the sheet did not have anything on there. thankfully the guy at pick up did it all for me. he was excellent. "
" all good. no problems "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by MICHAEL - 15 April 2024
" Auto Europe supplied us with all the wrong details we were stuck at the airport for an hour and the helpline was less than helpful after the fourth call I had to make it clear they were not to transfer me to Carwiz as the number they had on file was incorrect and I kept getting a company who were not Carwiz. Carwiz do not provide pick up at the airport although that is what we requested and paid for through Auto Europe the address they had for Carwiz was incorrect. When we finally managed to get through to Carwiz they were literally a short walk from the airport and the staff were really helpful and couldn't apologise enough that we were given all the wrong information. "
" I have no complaints with Carwiz the staff were friendly and super helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by NATASHA - 14 April 2024
" Very happy and will use enterprise again, a smooth experience. "
" I was extremely happy with the car, and service. Also my flight was cancelled and enterprise customers services made what could have been a stressful process into a smooth experience charging no extra for the extra days car hire, and we're quick to respond to my phone call. I will definitely be using enterprise in future, thank you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by LUIS - 14 April 2024
" Great service at a very good price. Thanks "
" Easy to find and very reasonably priced. Didn't have to wait at all at pick up. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DIMITRIOS - 14 April 2024
" excellent and very happy overall "
" excellent and professional staff who were helpful strongly recommend them and volt4u ! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by JONATHAN - 13 April 2024
" Perfect. "
" Perfect car hire experience. Friendly, great car, all good and would use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by NIGEL - 12 April 2024
" Staff all great but tyres worn, hence blowout "
" Had a blowout on the motorway, thanks to the tyre totally disintegrating. Must have been in v poor condition. Staff were v helpful in arranging breakdown help though "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 2
ATHENS, GR - Reviewed by CHRISTOS - 12 April 2024
" Not pleasant for the three (3) reasons explained above "
" 1. The car was dirty (dust) inside and outside - obviously not cleaned before handed over which is not acceptable. 2. I forgot my own windscreen mobile-phone base and reported it to lost&found within 30 mins (post security control at the airport); I was promised to be contacted within 1hrs without any response despite my 3hrs wait. I contacted again Enterprise 2 days later but cannot get through the line to the Airport depot despite several attempts (more than 15 phone-calls). HIGHLY DISAPPOINTED !! 3. One of the doors could not open from the outside - HIGHLY inconvenient - someone would expect that such things would be standard checked ! "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 4 Condition of the Vehicle: 3
ATHENS, GR - Reviewed by PATRICK - 11 April 2024
" Nothing further to add "
" Our return flight was cancelled, and they let me keep the car for an additional 12 hours at no extra charge "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by IOANNIS - 09 April 2024
" Smooth and straightforward procedure. Good value for money. Strongly recommended. "
" Excellent experience. The staff was polite and helpful. Excellent condition of the car. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by PAUL - 09 April 2024
" See 3 above "
" I needed a car for 4 adult, plus one baby and all the luggage that entails. I booked a VW Passat estate, but was given a Fiat Tipo SW. I believe they are in the same class, but it is a much smaller car. Was quite difficult and uncomfortable to get everything and everyone in. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by HAZEL - 08 April 2024
" Booked car with additional insurance but this was not shown on booking. Also still not received deposit refund "
" No "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CORFU, GR - Reviewed by IAN - 07 April 2024
" Easy to use website with good prices. "
" The only thing I could fault is that when I chose the car one of the criteria I used was that the fuel policy was full to full. However, this was not the case and the car had very little fuel when e picked it up, hence we returned it with more fuel than it had when it was picked up. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DIMITRIOS - 06 April 2024
" Great experience...one point of feedback is that I paid full cover with auto europe and budget tried to upsell the full cover...they don't seem to communicate these details and it wasn't clear during the booking that in case of an incident, Budget would charge me first and then I'll need to claim from auto europe subsequently. "
" Quick and straightforward rental both picking up and dropping off... no red flags "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PANAYOTIS - 28 March 2024
" Excellent and quick. "
" Excellent quick and easy with a very good quality car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by SIMON - 24 March 2024
" All fine as usual "
" All fine as usual except no water in screen washer. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by STEPHEN - 13 March 2024
" Very smooth rental "
" Very efficient. No pressure for extra charges etc. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by STEWART - 12 March 2024
" Very convenient in arrivals, short walk to pick car up , all a very good service and will definitely use again. "
" All went very smoothly, no problems. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by HISHAM - 11 March 2024
" I always had good experience with auto Europe so one bad experience will not affect my choice of auto Europe again as it always proved to be value for money and with good friendly staff. "
" Asking for fuel deposit in addition to the insurance deposit was a new thing for me and though they promised it should be returned fully after delivery of the car with full tank as delivered , the money was not returned after 72 hrs and I had to email them. The whole experience of pushing me to take their in house insurance was verging on intimidation and having 2 deposits was excessive. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by DIMITRIOS - 08 March 2024
" very polite and helpful , efficient .Margarita, Areti and the two other ladies were brilliant team . Top service "
" very polite and helpful , efficient .Margarita, Areti and the two other ladies were brilliant team "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PANAYIOTIS - 02 March 2024
" Easy transaction. Very helpful "
" Excellent service, flexible and accommodating "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by KATIA - 01 March 2024
" Best people to use for car hire "
" Quick easy procedure . Lovely car to drive. Economical "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by DAVID - 27 February 2024
" Perfect "
" They were absolutely brilliant, the staff. Yannis the manager and both the other members of so staff. All so polite and helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by CHRISTOS - 26 February 2024
" Very good "
" Very good helpful staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by STELIOS - 24 February 2024
" Very nice "
" Top "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by YAGOUB - 23 February 2024
" Very smooth and easy "
" They're very cheerful and friendly, helpful people. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by JULIE - 20 February 2024
" I have booked hire cars through Auto Europe for many years. They provide a very good service and sort out any problems "
" The manager was friendly very helpful with our pick up and drop off and the car was excellent for our needs. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by APOSTOLOS - 18 February 2024
" Excellent service "
" Excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by MIHALIS - 15 February 2024
" Excellent all over. "
" Excellent service all over! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by STRATOS - 15 February 2024
" See above "
" Good service, friendly staff, but car although small was a bit thirsty in fuel. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
THESSALONIKI, GR - Reviewed by ALISTER - 09 February 2024
" Even though I had purchased the comprehensive insurance via Auto Europe including excess waiver, it was not made clear (except in the fine print) that I would still need to have a hold put on my credit card from Centauro and they did not accept AMEX which prevented me from being able to hire the car at all. Poor communication, will never book with Auto Europe or Centauro again "
" Could not rent the car as they did not accept AMEX "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by VERNON - 31 January 2024
" We will use you and recommend to friends. "
" New car, clean, no waiting to collect it. Return was slow, but good service once they arrived. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by GEORGIOS - 17 January 2024
" overall happy, but that fact my umbrella is still missing within the car is something that makes me think twice before booking again "
" I forgot an umbrella in the car, and when I called them back (morning after), they told me they didn't find anything. However they told me they would contact the service again and so far, no call, nothing... "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by MARIA - 15 January 2024
" Very unprofessional "
" Very unprofessional "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by XENOFON - 14 January 2024
" I used volta4u a few times and i was always satisfied with my experience, the car i got this time though was not in a great condition and was a very basic trim (no connection to phone,no cruise control) "
" Pick-up and drop-off very fast and easy, staff very kind and choosing different locations was very helpful "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ATHENS, GR - Reviewed by ALEXANDROS - 14 January 2024
" Same as above "
" Professional staff, reliable car rental (you always get what it says on the tin). "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by KYRIAKOS - 13 January 2024
" Very positive experience "
" Friendly & very helpful staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by CHRISTOS - 10 January 2024
" I have already rented from Thrifty several times. "
" Very efficient service. Their system remembered me as a repeat customer, so I did not need to re-enter my details. Returning the car took a minute! Thanks! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by IOANNIS - 09 January 2024
" Smooth and straightforward booking process with good value for money with Auto Europe. "
" Good value for money. Smooth procedure. The staff was very supportive and polite. An overall pleasant and uneventful experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by FRANCISCO JAVIER - 06 January 2024
" Auto europe has a very competitive full insurance that is much better than the car rental. would definitely book though it again. "
" Staff wasn't super friendly but not entirely inefficient. The car wasn't in the best condition: direction was bad (kept steering to the left on the highway), the wheels had the cover missing and the ceiling of the car had rusty spots. Overall the price was very cheap, so the few cons still made it worth it. "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 4 Condition of the Vehicle: 4
ATHENS, GR - Reviewed by GEORGIOS - 05 January 2024
" Get experience, very friendly and professional "
" Great experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by KIMON - 02 January 2024
" The website is very fast, the presentation of results excellent and the overall booking process as well as the ability to manage your booking very well designed. "
" Customer service and, in particular, Gerasimos was excellent. The process is smooth, location very convenient and the overall experience very pleasant. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by PANAGIS - 02 January 2024
" The car was worn out, with scratches all around, seatbelts not pulling correctly, but most of all, the rear left tire was running with low pressure. I mentioned it both at pick up and return. I was told to check it at the nearest gas station. I am a returning customer, and it is not the first time I have been given a worn-out car. Probably my last rental with them. "
" The car was worn out, with scratches all around, seatbelts not pulling correctly, but most of all, the rear left tire was running with low pressure. I mentioned it both at pick up and return. I was told to check it at the nearest gas station. I am a returning customer, and it is not the first time I have been given a worn-out car. Probably my last rental with them. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 6 Condition of the Vehicle: 4
ATHENS, GR - Reviewed by LISA - 29 December 2023
" You absolutely stole money from me. Disgusting company do not use them. "
" Absolute rip off company who charged my credit card £100 for 13 hours car hire in Athens. Don't use them. Terrible service and thieves! "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 3 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by LISA - 16 December 2023
" Ripped off. Car hire said included cdw yet the car cost me £100 for a few hours. Absolutely shocking "
" Totally ripped off by being charged an extra £66 in petrol even though I filled the tank up and taxes. Would absolutely never recommend budget or avis again "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 7 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by ATHANASSIOS - 08 December 2023
" Highly professional: when I need to make changes to my booking they are always extremely helpful and polite. After a conversation with the sales reps I always put the phone down with a smile on my face. Thank you Auto Europe. "
" I aways receive an exceptional and impressive customer service at Carwiz: Every member of staff, old or new, I have met they are highly professional, polite, friendly and always try their best to help their customers! Great value for money and even better customer service! Highly recommended! Thank you Carwiz! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PETER - 07 December 2023
" Easy to book with competitive pricing for a month's car hire out of summer season, when it is sometimes difficult to find rental cars. "
" This is the second time that I've used AutoUnion and I can't fault them. The staff are friendly and helpful. The vehicle was almost new and in great condition - provided stress free and comfortable driving for a month travelling around Greece. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by SIMON - 02 December 2023
" Very good "
" Efficient and friendly "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ALEXANDROUPOLIS, GR - Reviewed by STEFANOS - 01 December 2023
" I need to see how Auto Europe will respond to my comments and what actions will be taken by Auto Trader for such an uncomfortable and dangerous drive. "
" The car was far from being up to standard. 1) There were damages all around. Very unprofessional look for a businessman (video at the pick up is available on request. ) 2) Wipers were teared and the windscreen was not cleaning properly! This introduced significant risk for accident due to low visibility when driving under rain! (snapshot during rain available on request). 3) Carpets were teared and folding during driving. This was very annoying as well as dangerous (photo available on request). The drop off process was also annoying: I was about to deliver the car at 09:00 am. However another car had blocked me at the parking and I had to wait for assistance. During waiting, I had called and notifying the drop off counter staff on this. I explained the Force Majeure. They told me there is no problem off course. I arrived 10:10 am. The counter staff attempted and persisted to obtain extra payment for this delay - which was not my fault. I had to refuse to pay extra and asked them to notify the company. By the way, I received the car with 4/8 fuel and I returned it with 5.5/8 fuel. I did not ask anything for it off coucse - but the counter staff could have appreciated this. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 3 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by IOANNIS - 29 November 2023
" Good value for money - overall positive experience. "
" Good value for money - smooth and straightforward pick up and drop off. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by JOHN - 27 November 2023
" Could a member of auto Europe please contact me on above details? "
" Hi guys. Could you contact me on 07462 178484 or email me on johnmcaulayrobertson@gmail.com regarding this rental? Regards. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by CAROLINE - 25 November 2023
" Helpful friendly and considerate "
" Helpful friendly and considerate "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOS, GR - Reviewed by LEO - 23 November 2023
" Auto Europe USED to be a great company to deal with. I don't know if they have been taken over or management has changed, but this was a DREADFUL experience. I used to recommend them on a regular basis. Now I will recommend avoiding them to anyone and everyone "
" I was delayed in collecting the car. Instead of waiting they just left and no-one was available, either in person or on the phone. No apology. No refund. No service. AVOID at all costs "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by MATTHEW - 23 November 2023
" Very efficient, we came out a different exit at the airport so had to find the meet and greet. "
" Car already had damage but was noted. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by CHARLOTTE - 18 November 2023
" Nothing to say "
" Friendly, efficient, helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ZAKYNTHOS, GR - Reviewed by TIMOTHY - 16 November 2023
" Good value for money. "
" Exer staff at Zakynthos Airport were very efficient, helpful & friendly. The car was fine, exactly what we needed. Everything went smoothly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ALLAN - 15 November 2023
" Good "
" Very happy, will book with them again "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
HERAKLION, GR - Reviewed by RICHARD - 13 November 2023
" The car was booked through Auto Europe. The online information was clear and the pricing competitively set. Once booked, the confirmation and voucher was sent promptly with a couple of follow up reminder emails nearer to the booking. I recommend Auto Europe. "
" No real concerns at all. Improved directions to the AbbyCar office would have been useful as it was quite difficult to find. The car, a Kia Seltos, was slightly smaller than the VW T Cross we expected to hire but in good condition. We were told not to drive off-road and the hand-over was efficient and quick. The car proved to be perfectly fine and was easy to drive. We returned the car having had no issues at all. The return was easy. The AbbyCar member of staff checked the car for damage, including the fuel level and then told us that everything was ok, signed the form and said that we'd receive any deposit owed within days. All in all, our experience was positive. We stuck to the legalised roads, drove carefully and enjoyed our driving within Crete. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
RHODES, GR - Reviewed by VICTORIA - 11 November 2023
" Booked online easily enough. "
" A seamless experience from being met at the airport to being swiftly delivered back once we'd returned the car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by MARTIN - 10 November 2023
" All good "
" I was a little disappointed I booked an Astra size car and ended up with a suzuki swift which I thought was smaller than we were expecting. Our friends booked the same car, Astra and ended up with a Skoda Fabia which was larger than the swift and more of an astra size car. I should of asked about it at the time but I did not. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
CORFU, GR - Reviewed by PATRICK - 10 November 2023
" Excellent service from start to finish "
" Picked up the car with no problems, even upgraded the car for no extra cost, helpful staff will definitely use them again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by WALTER JOHN - 09 November 2023
" Carwiz were very good but directions from Auto Europe to find them could have been better "
" Very happy with the car and price. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by BENJAMIN - 09 November 2023
" The staff where nice,but the car was poor. "
" The car should not be out on hire , The drivers side door was badly damaged and lots of body damage all round "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 2
CHANIA, GR - Reviewed by PETER - 08 November 2023
" I will likely try all other alternative suppliers before I have to go back to Car Wizz! "
" The car we received wasn't very good at all. covered in dents & scratches, I had to video the whole car because there was too much to list on the paperwork. interior trim falling off, missing electric window switch. Terrible to drive as well, struggled to get up any hill...! "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 7 Condition of the Vehicle: 4
CHANIA, GR - Reviewed by BEVERLEY - 06 November 2023
" Great company and staff. Couldn't have been better. "
" Everyone was lovely and friendly and helpful. The car was a Fiat 500, the same as mine at home, so I was over the moon. I'd definitely use this company again. They were faultless. Thank you x "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by GEORGE - 04 November 2023
" In your system, as Auto Europe Company, and on the voucher which is produced by Auto Europe, better to give clear instructions about the company that is hiring the car, in my case Carwiz, and that there is a bus waiting in the specific parking. Such instructions were not printed and generated some anxiety and unecessary calls to your service. Carwiz though was great. "
" Polite and helpful staff. Car clean, safe and roadworthy. Very happy with the whole service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by DAMIAN - 04 November 2023
" Excellent, thank you. "
" Excellent, thank you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by ANTHONY - 04 November 2023
" We will use again as nearby Abbycar ripped me off for €1000 euros for a clutch repair which had nothing do do https://www.homebase.co.uk/deals.listwith me having only travelled 200 kilometres (53000+ on clock)!. Walk away from Abbeycar and use Carwizz "
" Really good value although due to October low demand but upgrade quality car provided a plus. Just a shame all the staff had gone for lunch on return and we had to wait and needed to ring customer service who arranged for them to return within 5/10 minutes. Overall good company as used them earlier in the year without issues but more expensive understandably in April/May, "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by RAM - 03 November 2023
" Very good service and car was as new. Very competitively priced "
" Very good service and car was as new. Very competitively priced "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by SHIMON - 03 November 2023
" 10 10 10 10 "
" I have only good things to say ! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by FABIEN - 02 November 2023
" Finding a good deal and booking a car has been very easy. Everything went well with the rental company. "
" Check-in and check-out have been very quick and effective. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORFU, GR - Reviewed by MICHAEL - 02 November 2023
" No issues at all - excellent! "
" Great check in, very nice staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
RHODES, GR - Reviewed by DAVID - 02 November 2023
" . "
" Abbycar staff were short tempered and unhelpful. We gave a deposit for 2 card of almost £1600 that has not been returned. Will not use again! "
Value for Money: 3 Efficiency of Counter Staff: 2 Expediency of Drop-off: 8 Condition of the Vehicle: 4
ATHENS, GR - Reviewed by JURGEN - 02 November 2023
" Very clean new car. Easy to drive. Checkin was easy as was checkout. Only downside is the wait for the bus back to the airport. It does not seem to be a constant circle. It seems the bus is waiting for customers to arrive and therefore the wait at the depot can be more than 20 minutes before the bus arrives. So it may be better to hire directly from the airport. "
" The wait for the bus back to the airport was a little too long and caused mild concern as to missing the checkin closure. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
RHODES, GR - Reviewed by ANDREW - 31 October 2023
" Didn't disclose the extra payments I would be due to make after charging me at my initial booking. Very unclear and dishonest "
" Charged a further 310 euros for a damage waiver that I was unaware of. "
Value for Money: 1 Efficiency of Counter Staff: 4 Expediency of Drop-off: 6 Condition of the Vehicle: 3
KOS, GR - Reviewed by STEPHEN - 30 October 2023
" As you get older it's not much fun dragging cases in the heat. Also to get to the office was not that easy for me as I suffer with angina "
" Other than the fact we had to walk quite a way dragging our suitcases to collect the car everything else was good. On previous occasions the rental car was waiting for us at the airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by SARAH - 30 October 2023
" I hadn't realised that Europe is not Yours "
" We had to wait for almost an hour to collect the car in the hot sun. The car itself was not driving well - it kept pulling back as if I was braking or the petrol not flowing through properly. I phoned to report this when we arrived at our location in Chania and was told I could return it which I did not want to do having already wasted valuable holiday time. On returning the guy who served us was very helpful and dropped us at the airport as we had luggage which was kind. "
Value for Money: 4 Efficiency of Counter Staff: 4 Expediency of Drop-off: 6 Condition of the Vehicle: 4
CORFU, GR - Reviewed by STUART - 30 October 2023
" Good service "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ANTONIOS - 30 October 2023
" Very satusfued "
" We used Alamo for many many years. Great service. Wouldn't go with anyone else "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KALAMATA, GR - Reviewed by BEN - 30 October 2023
" A most pleasant experience all 'round. "
" Dimitri was a pleasure to deal with and I couldn't recommend Carwiz more highly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by FREDERICA - 30 October 2023
" Not satisfied "
" Unsatisfied as I booked a car for four people and only one of the passengers seat belts in the back worked so I wasn't able to take my family all out together "
Value for Money: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
RHODES, GR - Reviewed by MARTYN - 30 October 2023
" Very clean newish car "
" Bit of a queue whilst picking up the car took 30 to 40 mins . Apart from that pick up and drop off very smooth. No other issues "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
FIRA, GR - Reviewed by NOEL - 30 October 2023
" No problem at all. Smooth nice experience "
" Friendly long hair men,. (Staff) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by ROI - 29 October 2023
" I like the easy booking system of AutoEurope and the ease of mind I get when through them. "
" The staff were welcoming and helpful and their service was swift - I didn't have to wait at any point Odeon being picked up at the airport to returning the car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by RICHARD - 29 October 2023
" My only criticism, having to ring 45 minutes after agreed meeting time to chase collection from airport to to hire office, and rented car having a completely empty screenwash bottle from pickup. Car otherwise was faultless and the staff friendly "
" My only criticism, having to ring 45 minutes after agreed meeting time to chase collection from airport to to hire office, and rented car having a completely empty screenwash bottle from pickup. Car otherwise was faultless and the staff friendly "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
THESSALONIKI, GR - Reviewed by KRZYSZTOF - 29 October 2023
" No issues "
" Everything was pretty good except the scare tactics about breakdown recovery that pushed me into paying for breakdown cover. The way the counter staff laid it out, I would have had a stressful week if I didn't take it out. Given I had never used Abby Cars and never been to northern Greece, I didn't know what to expect, and the reliability of the car, and so purchased the extra, which was more than my entire rental. I suspect this is how they are able to offer such competitive prices in the first place. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
KALAMATA, GR - Reviewed by STELLA - 28 October 2023
" Generally good but the damage to my first car was to the bumper which already had an issue. I do not think I should have been charged with the full cost of a new bumper. "
" A rolling rock damaged my first car. I was charged too much, in my opinion, but I was given all the documentation to make an insurance claim and have received payment. It would be useful if ALL the documents could have been provided by email. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by CLIVE - 28 October 2023
" Apart from the issue with the windscreen washers the experience was good. "
" The only issue we had was that the front windscreen washers didn't work. I assumed it was because there was no water, so I took the car to a petrol station, who sold me a 3 litre container of windscreen washer water. After I put the water in, the washers still didn't work. We had to keep cleaning the windscreen from the outside which was quite annoying. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by MATTHEW - 28 October 2023
" All good. "
" Didn't like having to pay a charge (deposit) on pick up - but it was refunded with no quibbles. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by JULIE - 28 October 2023
" Good "
" Hire itself was fine but no one met us at the airport and so we did not have any idea how to get to the depot "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by BRIAN - 27 October 2023
" straight forward process, no worries, no problem. "
" an all most brand new car to drive in and around the pelopenesse for two weeks, a great all round experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by JAMES - 27 October 2023
" Overall good company would use again "
" Easy pick up collection, car was nice. Lady on the desk was abit miserable when handing the car back trying to charge me for a small scratch "
Value for Money: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 8 Condition of the Vehicle: 10
RHODES, GR - Reviewed by JOANNE - 27 October 2023
" I'd use them again. "
" Car was supplied with a bump on the door but it was noted before I drove off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by BRYN - 27 October 2023
" Overall very good experience at a very reasonable price! "
" The car had quite alot of small damaged areas, but that is OK as its already been done so it camouflage any new little additions!! "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
KEFALONIA, GR - Reviewed by DWIGHT - 27 October 2023
" See comments on Alamo regarding fuel tank "
" We were very happy with the process and convenience of both the check-in counter and location of the car. We do not like the fuel policy of returning at the level we received the car. This clearly favours the rental company since it is impossible to gauge how much to put in. The 'return full' policy of many years is far preferable. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORFU, GR - Reviewed by KARL - 26 October 2023
" Stress free, easy to do. "
" Very efficient friendly staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by WILLIAM - 26 October 2023
" Nice when thete "
" No one at office had to wait 20 minutes "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by SUSAN - 26 October 2023
" I love autoeurope. Every time I have needed rental, I automatically go to AutoEurope. I have been using your service for many years now, and always have been completely statisfied. Thank you! "
" I know it was late season prices, but for under £100, I didn't expect such a modern hybrid type car in new condition. Excellent car, excelelnt service at the desk, and drop off was so easy. I will use Enterprise again. Check in was fast, courteous and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by MICHAEL - 26 October 2023
" First class process "
" First class process "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by GEORGE - 25 October 2023
" n "
" n "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by VERNON - 25 October 2023
" Drop Enterprise from your supplier "
" Toyota Aygo wasn't cleaned very well, inside or out. Wiper was in terrible state. Transmission was very clunky, loud and jerky. An old car that needed to be retired. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 4
CORFU, GR - Reviewed by PAUL - 25 October 2023
" A good experience and I will use the company again "
" Pickup a few minutes late, car had a few bits of damage, rear bumper had a screw holding it in position. Had to ask for a name and signature to say the car had been returned in the condition it was given. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by LOUISE - 24 October 2023
" Easy to book, collect and drop off. Very helpful staff. "
" Very helpful staff and easy process "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
SANTORINI, GR - Reviewed by MALCOLM - 24 October 2023
" See above, Thrifty were very good. "
" Very well located at the airport but it would be useful if the Thrifty name was placed by the Hertz sign. As it happened I asked the chap on the Hertz desk if he knew where Thrifty were to be informed it was there. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by BOON YEW - 24 October 2023
" I've used autoeurope before and the booking experience including the interactions with the rental companies have been so far straightforward, good and reliable - which is what it should be. The additional cover and assurance offered by autoeurope is good for peace of mind. This trip was no exception. "
" Volta4U were conveniently located outside Santorini airport. The price was very affordable. The staff who processed the work were quick despite some queues... the walkthrough of the vehicle felt a bit rushed, but the person did a decent job of walking me through the superficial surface damages already on the car. The vehicle interior and the child seats were slightly worn but otherwise very useable -- we didn't have an issue with this. There was a "glow plug" warning sign which came up a few times but didn't seem to affect the vehicle, but the staff said not to worry. I returned the car without any hassle. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 6
KALAMATA, GR - Reviewed by RICHARD - 24 October 2023
" efficient "
" Car looked fine and I took pictures on pick up. When I returned the car they found scratches underneath the front bumper where no-one ever looks.. I could not have caused that damage from driving on tarmac roads. I was charged an unusual amount of 181 Euros for the damage? "
Value for Money: 2 Efficiency of Counter Staff: 2 Expediency of Drop-off: 1 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by NORMAN - 24 October 2023
" Booking via auto Europe was a pleasure! "
" A pleasure to pick up the car from Yours Autos, very friendly team at the airport, polite and helpful. My best ever hire car experience, thanks! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by STEPHEN - 24 October 2023
" I have used Auto Europe previously and it has all gone well, but I am very disappointed to have paid €70 extra for a larger vehicle, only because the intermediate vehicles would never hold 4 large suitcases, so I feel that description was inaccurate really. Perhaps you might consider rectifying the description or be more specific about the suitcase size ! "
" We specifically booked the car as it showed it could take 4 suitcases, 4 passengers. When we were offered a car in the intermediate range as booked, it was clear we were never going to get 4 people and luggage for 4 for a weeks holiday. We ended up having to pay for an upgrade to a larger vehicle just to accommodate the luggage. I would just prefer this to be much clearer, as the only suitcases the intermediate car would carry is small overnight/weekend cases. This is not appropriate for a weeks hire at, what is a holiday destination, therefore unlikely to have people with small suitcases. Other than wasting time on collection try to solve the issue, paying for additional hire the vehicle was ok and served us well. The book through yourselves, save the description of size/capacity was very straight forward. I would urge people to check the actual size and this lesson has been one learnt. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by CHARALAMPOS - 24 October 2023
" Very nice "
" Very nice "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DANIEL - 24 October 2023
" Easy process, nice and smooth. "
" Excellent smooth service and a very smart new car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by KEVIN - 24 October 2023
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by TREVOR - 24 October 2023
" We went with Auto Europe because it stated that Carwiz was on the airport.It wasn't, there was a shuttle service. Also, the car fuel tank was meant to be full-to-full. When we collected the car, the fuel tank was half full. Not a. massive deal, but annoying. "
" The car had severe body work damage when we picked it up. On reflection, we should have asked for an alternative as the damage could have been more than cosmetic -- ie to the chassis, steering, etc. I wasn't confident driving it. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 1
THESSALONIKI, GR - Reviewed by WILSON - 24 October 2023
" All good. "
" Friendly and efficient pickup and dropoff, and very good price. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by MICHAEL - 24 October 2023
" I never use any other company than Autoeurope, one of the top rated for sure, thank you! "
" Friendly staff on arrival & departure, I am a frequent renter & to date not one problem with any vehicle, always clean & tidy. Thank you! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by JENNY - 23 October 2023
" The booking experience was quick. The price is reasonable. Details of the booking should be made clearer. It is a bit of hassle to have to go online to access the booking details and voucher from the email every time, better to just attach the voucher as a PDF to the email. "
" They seem to have many cars and have a large office. The reception has four computers and there are two separate working offices, but they only have staff on one or two computers. When picking up the car the staff tells you to immediately sign the contract without giving any time to read it. The contract is on a tablet screen and it's impossible to read the contract details because the font is too small. When picking up your car, you are told to take a video of the car so they don't have to record all the bumps and scratches on paper, but then when picking up the car, suddenly the paper trumps your video and they claim that all small scratches are made by you. We came over 30 minutes earlier to drop off the car and was told that we made damages. When showing the video to dispute their claims, they say the video is unclear. So we waited in line to do the paperwork, which took over 30 minutes. Then the staff say that there's no damage and we can just leave. We try to leave but no driver came and by this time we were going to be tight to catch the flight. I persisted to ask where the driver is and the staff tell me to just wait until he comes. Finally the driver arrived and by this time it's been an hour since we arrived to drop off the car. The driver was too lazy to even drop us off at the departures, even though we told him we were running late. So we had to talk all the way across to the other side of the airport to the check in gate. What a complete disaster. Terrible customer experience. "
Value for Money: 4 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by OSMAN NIYAZI - 23 October 2023
" It's very reasonable price and helpful service. "
" Easy Transport From airport to Volta4u office. Very polite and helpful staff. I am going to suggest everyone. Very happy so far. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by RAYMOND - 23 October 2023
" Easy to locate, 5 min from arrivals hall. Fast efficient system, checking condition of vehicle etc. Good car, clean well presented, "
" Friendly, efficient, professional. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by SIMON - 23 October 2023
" If you take the full insurance deal with AE then it all goes smoothly if you have looked after the car. "
" Not a bad walk from the Terminal Good staff ... quick admin ...car fine. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by MEGAN - 23 October 2023
" Top draw "
" It was a really good service and price will definitely use them again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by WILLIAM - 23 October 2023
" Everything went well from start to finish. "
" Very good. Smooth and easy on pick up and drop off. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PAROS, GR - Reviewed by ALAN - 23 October 2023
" We often use Auto Europe and are happy with the great value deals they often offer. "
" The car we were given was pretty old, but we prefer that to a brand new car as we do not need to worry it about it so much. We were very happy with the car rental and the service received. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
THESSALONIKI, GR - Reviewed by ATHANASIOS - 22 October 2023
" Pleasant experience overall,no issues at all "
" Friendly staff and efficient service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by ANDREW - 22 October 2023
" I would hire from carwiz again. "
" Straight forward rental. Efficient staff with nobody trying to sell me unnecessary extras. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by SONJA - 22 October 2023
" Easy "
" Quick. Easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by IAN - 21 October 2023
" We have used Auto Europe a few times, and generally find them good value, and where there have been problems, they have been helpful. We usually do a price comparison first, but AE tend to be pretty good value and reliable "
" Very efficient office, drop off was quick and stress-free "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by CSABA - 20 October 2023
" Very good car hire in Kefalonia at Yours Car hire .The Staff very helpful and polite "
" Always find a good deal . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
RHODES, GR - Reviewed by PETER - 20 October 2023
" I have always been happy with Auto Europe apart from my last experience "
" I was very shocked to find out that I had to pay an extra 10 euros per day for being aged over 70 which I feel I should have been made aware of when booking and not hidden in the small print. I also note that most companies only apply this fee to over 75 year olds "
Value for Money: 2 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 7
CHANIA, GR - Reviewed by JOHN - 20 October 2023
" Very unhelpful, I forgot my license ( totally my fault ), but was travelling with a friend whe had theirs. I asked for the booking transferring into their name but Abbey refused. They were however, happy to rent me a car without my licence if I paid 200 euros in cash. I called Auto Europe for assistance, but the lady I spoke to said she was unable to help. I asked her to book us a vehicle in my friend's name but she wouldn't do that either. So I lost my money on my original booking and was left no option than to pay another €200 for a car. Very poor all in all. "
" Very unhelpful, I forgot my license ( totally my fault ), but was travelling with a friend whe had theirs. I asked for the booking transferring into their name but Abbey refused. They were however, happy to rent me a car without my licence if I paid 200 euros in cash. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
RHODES, GR - Reviewed by SCOTT - 20 October 2023
" Great value for money, the car done what we needed it to do but did struggle on a couple of steep hills. "
" The shuttle bus was efficient and friendly and the staff at Abbycar were friendly. The windscreen of the car could be cleaner / clearer as it was smeary on the inside. Also the screenwash bottle was empty. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORFU, GR - Reviewed by SHARON - 19 October 2023
" Very efficient and quick "
" Great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by MARK - 19 October 2023
" Overall great value, just need to tidy up the pick up arrangements. "
" The only criticism is that the voucher says "met in arrivals" and after walking up and down the airport for quite a time we eventually found the driver sitting in his minibus outside. The instructions could be much clearer. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
CHIOS, GR - Reviewed by EBERHARD - 19 October 2023
" All fine. "
" In the arrivals hall - could not be more convenient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
RHODES, GR - Reviewed by BRONAGH - 19 October 2023
" Very happy with autoeurope service. "
" Friendly helpful staff and a very swift efficient service. Would definitely recommend "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FIRA, GR - Reviewed by GARETH - 18 October 2023
" Nice clean car, Full tank to start, And good and quick service, DO NOT go with enterprise "
" Brilliant service and nice people and a fair price for the hire. I've had bad experience from renting cars abroad and some company's try and take your deposit off you, enterprise is worst for this, But auto Europe are a genuine and a good company to hire a car off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by SANDEEP - 18 October 2023
" We were expecting a counter outside Gate 5 as per booking info, in reality they pick up passengers outside Gate 9 and transfer to their office using a shuttle. This caused unnecessary confusion and delays. "
" Friendly staff, good communication. However there was no info about how we were collected, incorrect info on the terminal gate (booking showed Gate 5 but it was in fact Gate 9) "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 5 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by IGOR - 18 October 2023
" All went well and smooth "
" Noticed that one tyre is underinflated. I was given another car within minutes. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AKTION, GR - Reviewed by MICHAEL - 17 October 2023
" Thank you for your service. Unable to use my own excess insurance with Green motion hence having to sort out a last minute deal with you (thank you) "
" Efficient staff Car not great, main bulb blown, exhaust possibly had a small hole in it (but noisy all the same) brakes very spongy "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 5
AKTION, GR - Reviewed by CHARLOTTE - 17 October 2023
" Many thanks, great service "
" Great service, hassle free and efficient, can't fault it and will definitely use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by KIM - 17 October 2023
" Will use carwiz again "
" Great car at great price. Staff friendly and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FIRA, GR - Reviewed by CLAIRE - 17 October 2023
" Would recommend to a friend "
" Very quick, friendly and positive experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FIRA, GR - Reviewed by AMARDEEP - 17 October 2023
" Overall a good experience. "
" On pick up we were served by a helpful, polite, friendly member of staff. On drop off, one member of staff was slightly rude about where I was parking the car, but fortunately, we were then served by someone else who was polite when checking the car. Would have liked more instructions on use of the vehicle on pick up - although appreciate staff were busy. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
RHODES, GR - Reviewed by PHILLIP - 17 October 2023
" Great "
" Very friendly no hassles "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAROS, GR - Reviewed by JOHN - 17 October 2023
" xxxx "
" Would have preferred normal gears not automatic. No one came to drop off point at the airport Otherwise no problems "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 3 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by THORSTEN - 17 October 2023
" Unless there is a significant refund of the €600 deposit taken, I am not going to recommend Auto Europe or Abbeycar for further rental. "
" I raised a complaint as Abbeycar charged an excessive amount of €560+VAT + other charges to repair a chip on the windscreen. This seems to be just a convenient way to bag the deposit. There was also an asymmetry between the inspection at check-out and check-in. In particular, we were not prompted to look at windscreen chips at check-out. The The check-out inspection was only done from the outside and we were only prompted to look for scratches larger than 5 cm on the finish and dents/bulges. In contrast, the inspector went into the car at the check-out from where the chip was more easily to detect. My partner and me are not aware that we got a hit by a stone creating the chip and there is the possibility that it was there before. However, admittedly we cannot exclude that it happened during the rental and as it is not documented, need to take responsibility. "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by MICHAEL - 16 October 2023
" Great price easy process "
" There was nobody at the office for drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 9
CORFU, GR - Reviewed by RICHARD - 16 October 2023
" Good "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by DAVID - 16 October 2023
" Autoeurope booking is very easy and have used previously. "
" We were met promptly at the airport and again when we returned the car. The car was ok but seats were a bit dirty but I guess it had done a few miles. The staff were all nice. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CHANIA, GR - Reviewed by SEAN - 16 October 2023
" Great price, great service from staff but car wasn't in great condition. "
" When we collected the car the girl on the desk was brilliant. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
KOS, GR - Reviewed by MARK - 16 October 2023
" I spend hours talking to HSBC and they checked and said my card was fine. Maybe if the Kos people had typed in the card number it would have been ok. So massively annoying. "
" My credit card didn't work in their machine in Kos so I couldn't collect the car that I'd paid for in England and had to arrange a taxi, which totally messed up 3 hours at the beginning of my holiday. There needs to be another way to pay the deposit if this happens. Like being allowed to use my partners card ?! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORFU, GR - Reviewed by ROGER - 15 October 2023
" First class service, car was clean and ready to go "
" Polite and very efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by PATRICK - 15 October 2023
" Really good value and would book again "
" Car was what was needed for 2 people n Crete "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by MARK - 15 October 2023
" Great value for money. "
" Very quick and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by ADRIAN - 14 October 2023
" See above comments about Abbycar "
" Even before I collected the car I had some concerns about the attention this company pays to details. It seems they have failed to update their terms and conditions now that the UK is no longer in the EU. The terms say they require an Informational Driving Permit for licences issued outside the EU. However, in reality, they don't. This meant that we went to the trouble of getting passport photos and documents to obtain an IDP which was never required. This situation was especially frustrating because before traveling I emailed autoeurope to double check if an IDP was actually required. In reply Pedro Ferreira said it was a requirement and that if we didn't have one we should cancel our booking or change the driver. I just wonder how many customers from the UK just cancel because of this simple oversight by Abbycar. All they need to do is update their terms to reflect current legislation - UK drivers do not need an IDP to drive in Greece or anywhere else in the EU. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
SANTORINI, GR - Reviewed by IAN - 13 October 2023
" the kindest thing we could say was that the car was probably appropriate for our needs and the poor roads in the area. "
" 1 the agent was not present at the airport to deliver the car - third party car provisers called them for us and they subsequently arrived on foot. 2 the pick up was transacted behind a car wash facility near the airport, that we had to walk to down the access road and then through a small industrial estate - I dont think the company has an office... 3 the car had an engine warning light on permanently 4 the car had tyre pressure warning lights on permanently 5 we had to call the agent half an hour before arriving at the drop off, which was done at the same place as the collection. "
Value for Money: 3 Efficiency of Counter Staff: 1 Expediency of Drop-off: 2 Condition of the Vehicle: 2
KOS, GR - Reviewed by STEVEN - 13 October 2023
" Always use Autoeurope first class service. "
" Car was well worn 70000km on the clock plus a clutch that was about to fail. Staff were very engaging but felt the clutch would last my rental. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 4
HERAKLION, GR - Reviewed by JANET - 12 October 2023
" See section 3 "
" Abby Car didn't have a car for us at pick up - the computer system had overbooked. They arranged another car from another car hire company at no asdditional cost to me. Overall delay of 2 hours to pick up car. Abbey Car was professional and helpful, but unsure why alternative car couldn't have been organised before my arrival. Auto Europe contact was good but would have been better if Auto Europe representative spoke directly to alternative hire car company to save customer having to revisit all details of contract. Company tried to sell increased insurance to value of additional £300.00. Auto Europe helpful when I contacted them at the car hire office, but this shouldn't have been necessary. This could have been a smoother process. The alternative car hire company was excellent and gave me a upgrade on care for no additional cost and all went smoothly from then on. Scores of 1 reflect that we didn't pick up a car from Abbey Car in end - should have a N/A . "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORFU, GR - Reviewed by KARL - 12 October 2023
" Staff great Vehicle. You get what you pay for. "
" Q car was damaged Had to take photos before journey begin to protect myself. Just because it's cheap doesn't mean mean a damaged car is acceptable "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by KONSTANTINOS - 12 October 2023
" Remove ENTERPRISE from your suppliers "
" We requested a well-maintained car upon arrival since we had to cover around 800km. The counter staff assured us that the car would be perfect. Unfortunately, the car was not. Start-stop light was always on (instruments panel) and the related button was not responding. Wheels - tires were unbalanced and shock absorbers had almost gone. Very bad experience and never received at least an apology. "
Value for Money: 4 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 3
RHODES, GR - Reviewed by GLENN - 12 October 2023
" Good communication and no issues "
" Friendly staff, good service and little waiting time "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by KEVIN - 12 October 2023
" Unwilling to take responsibility when things go wrong. "
" Our car broke down at the top of Kefalonia, we travelled back to Agostoli in the brake down lorry then a taxi home costing 20 euros. The next morning I phoned Enterprise who said they couldn't get to me with another car until 4.30pm nearly a full 24 hours after the brake down happened. On my return to the airport for my flight home I asked if I would be compensated for my taxi fare and loss of my car for a day and was told no because I booked the car through Auto Europe. I sent an email to Enterprise on my return home and so far after two days have not had a reply "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 2 Condition of the Vehicle: 2
CORFU, GR - Reviewed by SION - 11 October 2023
" made me sign the paper to say the body work was fine but would then not let me mark the body work damage on the papers, just told me to take pictures. All was fine but does seem a bit cowboy. But there was no issues at all! "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by GARY - 11 October 2023
" Poor taste in mouth after using shabby cat ! "
" Should be called Shabby car ! Long wait at pick up Long walk to pick up Poor downgraded car "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 1
KALAMATA, GR - Reviewed by MARTIN - 11 October 2023
" All appeared to seamless from booking , email communication, pick up/drop off and reasonably good value for money given cost. "
" Very professional approach , especially given we were regretfully the last ones to get through passport control. Pick up representative had obviously had to wait but very positive greetings and got us to office quickly , paperwork done , vehicle check and on road. Helpful free upgrade when he viewed our luggage requirements. Helpful local suggestions etc. Return just as efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
AKTION, GR - Reviewed by ADRIENNE - 11 October 2023
" no issues. "
" no issues. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KOS, GR - Reviewed by NICOLA MARY - 11 October 2023
" Everything went very smoothly "
" Everything went very smoothly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by ANOUSH - 11 October 2023
" The counter staff were responsive and eager to resolve any problem. I would always recommend taking out the full insurance package with a car rental to avoid having to worry about any damage, especially considering the road conditions and type of driving in the more rural parts of Greece. "
" The whole booking process through to collecting the car was great, until I drove the car to find it was not safe to drive due to a significant vibration caused by the alignment or damage to the wheels. I returned the car explaining the problem, and was given a replacement vehicle straight away. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 4
KALAMATA, GR - Reviewed by KEVIN - 11 October 2023
" Ioannis and Spiros provided a friendly and professional service. "
" Airport pick up clearly visible as we left the terminal. Five-minute drive to the rental site. Ten minutes for paperwork and formalities and away we went. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAROS, GR - Reviewed by JOHN - 10 October 2023
" Autoeurope did well; Budget less so. "
" The Budget office at Paros is located away from the terminal. Pickup was fine as a Budget/Avis van was waiting for us, and took us to the office where our pickup was processed quickly. Drop off did not go well. The satellite office was closed @ 8.30am when we attempted to drop off; the van was present but no staff. Ultimately, we left the vehicle in the terminal car park and did not see any Budget agent. Subsequently, I have not been sent an invoice so do no know if, as I expect, Budget is happy with the returned car. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 4 Condition of the Vehicle: 10
RHODES, GR - Reviewed by BIROL - 10 October 2023
" Happy with experience of renting a car. "
" All went smoothly. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
THESSALONIKI, GR - Reviewed by SEBASTIAN - 10 October 2023
" I have not been informed about late pick up fee until I booked and paid. I think Abbycar breached the rental contract as it is their responsibility to ensure a car they are renting have current service stamp as they call it in Greece. I believe I deserve some sort of compensation for having to drive a car without legally required MOT. "
" I was given a car without MOT and got stopped by Police. Luckily the Police was very cooperative and sorted out the sitiuation with Abbycar. I was also charged late pick up fee as I booked my car at 22:00 and late charge starts at 22:01!!!! "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ALAN - 10 October 2023
" By far the easiest car rental I have experienced in a foreign country "
" Very easy process to collect hire car no hard sell for additional services "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by DEREK - 10 October 2023
" As above hot charged 40 Euros for out of hours pick up. Auto Europe website and voucher made no mention of this. Completed an after rental enquiry form on my return checking progress today and your site has no record of it, very frustrating. "
" Got charged 40 Euros for an out of hours pick after a flight delay. No mention of this on the Auto Europe voucher which states open all day. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by GIOVANNI - 10 October 2023
" Good range of vehicles with various suppliers. I tend to use the major suppliers. "
" Friendly and efficient staff. Vehicle was reliable. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
HERAKLION, GR - Reviewed by TIMOTHY - 10 October 2023
" Very satisfied. Good value for money "
" Polite staff, smooth easy pick up and a nice car. Cheaper than getting a taxi from the airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by SIMON - 09 October 2023
" The deposit was taken and they were friendly. On return of car there was no proof that the deposit being refunded so I will be checking my card , there was nothing g to sign to say the car was returned in good order even after asking for something "
" We upgraded on booking to a Ford fiesta, and we're given a old Nisan micra which struggled up hills, which apparently was an upgrade (automatic) "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 5
CHANIA, GR - Reviewed by CARLO - 09 October 2023
" Easy pick up and drop off. Very friendly staff. I will definitely use again. "
" Easy pick up and drop off. Very friendly staff. I will definitely use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by VITALII - 09 October 2023
" I will recommend to everyone that company !!! "
" Good services and lovely prices, I'm happy !!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by ARTHUR - 09 October 2023
" Very helpful staff "
" Very helpful staff. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KEFALONIA, GR - Reviewed by MARK - 09 October 2023
" Very happy with personal and professional way in which we were treated throughout. "
" No issues and nice to have a new car to drive around in. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOS, GR - Reviewed by JOHN - 09 October 2023
" I would highly recommend this particular EXER location at Kos Airport and the manager/staff, plus would definitely consider EXER again when next thinking about hiring a car elsewhere in Greece. "
" I have never personally rented a car overseas before as when on a film project the production company arranges this, so was cautious which rental company to chose considering some of the horror stories you hear, but must say my experience with EXER was 1st class. From the moment I walked in the door I was greeted with such fantastic service and courtesy by the local staff, especially by the manager who kindly upgraded my vehicle even though my rental was just for 3 days. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by PETER - 08 October 2023
" One of if not the best hire experience as have been coming to this island since 1991 and hired vehicles on all of 13 visits. definitely recommend. "
" Flight was delayed due to diversion to Bari, Italy, (passenger taken ill) staff still there to pick up car. Car had damage from previous driver/s so took photo's. No issue! car requested was Automatic and extremely good price, perfect car comfortable and easy to drive. Very pleased with overall experience and service. Already recommended to owners of our accommodation as was so pleased with car and service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by MELINA - 08 October 2023
" Very friendly bus shuttle driver and front desk.. "
" Very easy to deal with "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by KEVIN - 08 October 2023
" Quick and easy from pickup to drop off. The car easy clean and had a full tank exactly as described. I would recommend them to friends and family. "
" Staff from Centauro made the pick up and drop off very quick and easy. The pickup from Rhodes Airport was exactly on time and the drop off very easy. We would definitely use them again next year. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by SIOBHAN - 08 October 2023
" Good price comparison but will prib book direct nect time as loads of small print stuff was missed in info sent to me. "
" Pick up great. Even handled the fact we had to pay extra fee really well. Drop off terrible. Rude and accusatory man. Asking whether a scratch that was clearly marked on the pick up documents was lne qe had done. Asking us for photos. Being impatient. Being rude. Unfriendly. Really awful experience. I was quite upset. "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 1 Condition of the Vehicle: 3
RHODES, GR - Reviewed by ANDREW - 08 October 2023
" Was ok. Car was not in the best condition. "
" The hard sell about additional insurance was unnecessary after the representative being told that additional insurance was already in place. Car was scratched to hell, clutch almost worn out but otherwise worked to plan. Unnecessary warning about returning car full of sand. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
KEFALONIA, GR - Reviewed by ANDREW - 08 October 2023
" superb "
" Really helpful man who upgraded me "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by MICHAEL - 07 October 2023
" See above. "
" When I booked the car it stated that collection was at the airport terminal. This was not the case, we had to wait for a transfer. This was clearly false advertising. I would never use centauro or euro at again. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
RHODES, GR - Reviewed by ROBIN - 07 October 2023
" Easy "
" Lovely staff, vehicles a little tatty. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by PETER - 07 October 2023
" Have used Auto Europe on a number of times in the past and always easy to use and good prices. "
" Good and quick pickup and drop off, simple and easy. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
KALAMATA, GR - Reviewed by PAUL - 07 October 2023
" Easy to use "
" Friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PHILLIP - 07 October 2023
" Booking with Auto Europe was easy and I would definitely use them again. "
" My damage deposit was debited from my card account rather than being blocked off as is normal with car rental. This resulted in my card company charging me £20.82 in transaction fees for both the debit and the subsequent credit. After exchange rate differences I am now £41.39 out of pocket. "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by IAN - 07 October 2023
" Excellent service "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
RHODES, GR - Reviewed by OLIVER - 07 October 2023
" From airport had to wait 10 mins for shuttle to arrive , there office was approx 5- 10 mins away , there was people already being served so took about 45 mins to get car sorted . Returned car no problems all okay "
" From airport had to wait 10 mins for shuttle to arrive , there office was approx 5- 10 mins away , there was people already being served so took about 45 mins to get car sorted . Returned car no problems all okay "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by PETER - 06 October 2023
" Apart from the difficulty we encountered trying to locate the office everything else was first class. "
" Very good experience and very happy with service and car. It would be helpful to explain to new clients where the Carwiz office is located as it took us some time to find it just outside the airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by ALLAN NEIL - 06 October 2023
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Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOS, GR - Reviewed by ROBERT - 06 October 2023
" Overall quite happy "
" I would have preferred the pick up to be ON the airport not AT the airport. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ALEXANDER - 06 October 2023
" Perfect "
" Everything went smoothly no stress for me which is what I want. This was the second time with Abbycar...very pleased "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by SIMON - 05 October 2023
" Mixed "
" Grumpy staff and crappy old car "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 7 Condition of the Vehicle: 3
AKTION, GR - Reviewed by OLEKSII - 05 October 2023
" tell me how can I get the insurance that I paid 650 euros for car repairs? I was told that it will be reimbursed by Auto Europe "
" I am very unhappy with the company, they gave me an old car, 5 days and the car broke down, the car's clutch was worn out, they made me pay for repairs, administrators are rude, forced to pay 650 euros for car repairs, They told me that the insurance would be reimbursed by the company I ordered the car from. they gave me a car with an empty tank, when the car broke down the tank was full, the company did not reimburse the gas "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
THESSALONIKI, GR - Reviewed by GARETH - 05 October 2023
" As above. "
" I waited for 30 minutes for the airport pickup and 90 minutes in the office to be served. Once served, I received the car keys only for the staff member to say that I wasn't allowed to take the car due to the size of my bike bag (large soft suitcase). I explained that it would fit in the backseat or in the boot with the backseat down. However, she refused and gave me the option of an upgrade for 175 euros. In an impossible position and in need of a car, I paid the extra. I later submitted a complaint through Auto Europe and hope to receive a refund for the difference. The upgrades car hadn't been cleaned and the media in the car didn't exist / work . The experience of returning the car was good. "
Value for Money: 3 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 3
ATHENS, GR - Reviewed by ORESTIS - 05 October 2023
" Good value for money overall. "
" It's of site of Athens airport and needs a shuttle ride, which can be problematic on peak season. Car had a lot of minor body damages all around and it was obvious that it hadn't been treated nicely by previous users. Did the job. Not implying that's that's true for all their vehicles though. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
CHANIA, GR - Reviewed by RICHARD - 05 October 2023
" Easy to use "
" Very efficient and friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by BEN - 05 October 2023
" Staff dropped us back off to the airport with our luggage so we didn't have to walk. Great service. "
" Quick and easy pick ta "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by JEREMY - 05 October 2023
" Staff were very friendly and helpful. We were collected and taken back to the airport which I thought was very helpful. The car was more than adequate for what we needed and the process was very quick and fairly straightforward. I would definitely consider using EXER again if and when returning to Kefalonia. We had a good experience and had no problems at all. "
" The staff at EXER were very friendly and helpful and collected us from the airport as promised. We were given an Opal (Vauxhall) Corsa which was adequate and comfortable and we had no issues with the car whatsoever. The only "niggle" I had was that the car only had a quarter of a tank of fuel, so I had to find a petrol filling station as soon as I left their depot to make sure I had enough fuel to get by. However, I did manage to find a petrol station fairly easily. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by GRAHAM - 04 October 2023
" Improvements outlined above need to be made before I would recommend but I would book again. "
" This is a new company so I just want to leave some observations about the service which I feel could be improved. We were told someone would greet us at arrivals with a sign with our name on which didn't happen and I had to call the number to let them know we were waiting before anyone came. We had booked a small car but were told that there were only two cars available, take your pick! - we chose the Suzuki Swift which was OK but had numerous dents and scratches and no petrol and a warning light on the dash. Other than that, all fine and very close to the airport which was good. I think if these service areas were improved it would be a really good alternative to the larger car rental companies. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 6
THESSALONIKI, GR - Reviewed by JOHN73 - 04 October 2023
" Always very professional and friendly service, have booked this company for the last 8 years. "
" Very professional set up. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by WILLIAM - 04 October 2023
" The staff were very efficient and helpful the car was old with lots of damage "
" The car supplied was very old and scruffy lots of damage "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 5
KOS, GR - Reviewed by ANTHONY - 04 October 2023
" Booking was simple. Good price. "
" Pick up and drop off was quick and simple. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by MICHAEL - 03 October 2023
" Have used AutoEuropa many times and hard to beat on price and ease of use ... great selection of cars and companies .. will definitely use again .. "
" Fantastic company , friendly , professional and good value for money ... Nothing a problem , whole process made very easy . Would use again .. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by FRANCIS - 03 October 2023
" Booking was easy "
" The car was OK but the key fob did not work (probably needs a new battery) and it struggled on steep inclines as though the clutch was slipping. The collection process was too slow and we had to wait for the car to be ready after the booking in process when we just wanted to get on our way "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 5
RHODES, GR - Reviewed by STEPHEN - 03 October 2023
" Very good as used Auto Europe a lot in the past. However on this occasion two issues: 1) The indicated pickup place on the Auto Europe voucher at Rhodes Airport of Exit 9 is wrong, it is Exit 5. Exit 9 is departures, and that doesn't matter because you are dropped at the airport by the shuttle bus anyway. Exit 5 is important because it is a walk away and you wait where no one can tell you anything about picking up a rental car there. 30 minutes wasted! 2) Whilst the insurance purchased through Auto Europe was extra cover, Abbey did not recognise accept it was fully insured unless I paid more, which I did not because supposed to be included with the offer! "
" Whilst off the airport that requires a wait for the shuttle bus and a 10 minute drive I think it is better than queueing at the airport and being charged more. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ARTJOMS - 03 October 2023
" Quick pick up and drop off "
" Quick pick up and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by HARRIET - 03 October 2023
" Auto europe wins every time! "
" Efficient but don't understand 'fast check in' as the time it takes to do paperwork is exactly the same "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CORFU, GR - Reviewed by RICHARD - 02 October 2023
" Everything went smoothly "
" Very polite staff at the desk and at pick up point. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ANTHONY - 02 October 2023
" Would highly recommend as value for money and great customer service Will use them again "
" Great customer service "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by KARL - 02 October 2023
" Brilliant service and efficient pick up and drop off. "
" Excellent service and very good condition car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by JOHN - 02 October 2023
" Driver over 70 surcharge not indicated until paid . Not good . "
" Due to flight delay ... advised U.K. who did not tell Abby ... there was confusion when collecting . Eventually agreed to rent a car . Took us to the terminal which was good . "
Value for Money: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 7
KEFALONIA, GR - Reviewed by ADRIAN - 02 October 2023
" All excellent "
" All excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KARPATHOS, GR - Reviewed by COLIN - 02 October 2023
" Very efficient and helpful Airport staff. Car parked 20m from arrivals door "
" Received a Skoda Citigo after I ordered a Panda but Citigo felt as roomy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by ANTHONY - 01 October 2023
" Nothing to add - everything worked fine. "
" Car was fine, albeit quite old and with over 75,000km on the clock. We booked a Focus/Astra estate but were given a Skoda Octavia saloon, which did have a cavernous boot capable of taking our luggage for 4 people. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by KAREN - 01 October 2023
" See above "
" Upon collection at start of rental I found the windscreen was dirty with grease and the dashboard in front passenger side. I had already driven out of the airport to start my journey and noticed I cannot see the road clearly from the front window screen. I had to pull over to the side of the road to clean the inside of the window screen to see clearly and drive safely. I would have expected Budget to check on the cleanliness before releasing the car to the next booking it had on its system. I have reported this to Budget at time of Drop off return. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
AKTION, GR - Reviewed by JOHN - 01 October 2023
" Very good overall experience. "
" Overall, a really good choice. Pick up of vehicle could have been a little quicker, but the guy in the office was on his own, so he couldn't do anymore than he did. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by ROGER - 01 October 2023
" Only catch was 1st bar of fuel guage dropped after less than a mile, yet when I toppe dit up, that same bar lasted 3 hours driving, so prev hirer pulled a fast one, or someone is syphoning off the tanks. "
" Only catch was 1st bar of fuel guage dropped after less than a mile, yet when I toppe dit up, that same bar lasted 3 hours driving, so prev hirer pulled a fast one, or someone is syphoning off the tanks. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by DAVID - 01 October 2023
" Rating depends on response to my concerns (could vary from 9 if appropriate to 2 if inadequate response). If the latter, I will have no choice but to share my concerns as this car was not safe. Thankyou "
" I have e-mailed auto Europe (customer services) separately outlining significant concerns about initial car. Whether or not I recommend Green Motion or Auto Europe depends on response and access to compensation for an unserviced, high mileage car. (80000+ miles) . Drivers mirror spontaneously fell off. Several warning lights from day one and blank service book. Please confirm a route for complaints/compensation, including an option to attach photos of above issues. Thank you "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 2
CHANIA, GR - Reviewed by SALMAN - 30 September 2023
" Usually very happy with AutoEurope but the terms and conditions with autoeurope on this occasion were not very clear and did not allow for short delays on flights which is such a common issue at airports which passengers have no control over, I had notified AutoEurope as per the booking emails however nothing was done for me even though there is a specific form on the websites and emails for this "
" Very poor experience of car hire, the worst I have had so far, the Ryanair flight was delayed however I managed to reach the check in only 45 mins after the time of my booking and although the terms and conditions of the company state that there is a 1 hour grace period they charged me an extra 20 euros for the late arrival, I then was also charged extra for damage and theft cover which I had already paid for when booking through autoeurope. I WOULD AVOID THIS COMPANY AT ALL COSTS, better to pay an extra 20 pounds at the time of booking to a more reputable and flexible company than an extra 80 at the point of arrival "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 2 Condition of the Vehicle: 6
RHODES, GR - Reviewed by STEVEN - 30 September 2023
" Excellent 10 out of 10 "
" Experience was superb great price and extremely helpful from pick up to drop off would highly recommend "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by JOSEPH - 30 September 2023
" Terrible, will never book again due to such disorganisation. Still waiting to be contacted about a refund, with budget and auto Europe both blaming each other "
" Awful experience. stated that the rental office was open 24 hours a day ok the voucher, but it was closed when we arrived so had to spend a fortune on taxis and alternative travel "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
KEFALONIA, GR - Reviewed by COLIN - 30 September 2023
" Very good communications from autoeurope advising documents needed to collect car which helped the process Enterprise staff commented that I'd booked through a good company and that autoeurope were a good to work with. "
" Very friendly and helpful staff. The vehicle was in good condition and we were on the way in no time. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by ROBERT - 30 September 2023
" Everything was brilliant...staff very friendly, car was immaculate..will use you again . "
" EXCELLENT "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PAUL - 30 September 2023
" A very smooth and easy process from booking to drop off "
" Very friendly and efficient staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ANTHONY - 30 September 2023
" Great prices and easy to contact to question whether International Driving Permit was required and to contact Yours when flight was delayed "
" Really friendly staff who spoke fluent English. Very efficient pick up and drop off. Flight was delayed going put and staff were happy to wait for us to arrive at 1030 at night "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by DANIELA - 30 September 2023
" I will recommend this company as it is a good value for cars. I'm sure I'll use the company again! "
" It was all good. Everything went smoothly from booking, picking the car up and to drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by SZYMON - 30 September 2023
" Good "
" No problems at all. Quick collection and drop off of the car. The staff at Santorini airport was friendly and they did not push for extras. Will definitely use them again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by IAIN - 29 September 2023
" See above. Very poor experience. "
" I already have in a previous complaint some days ago. Im awaiting a response. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CHANIA, GR - Reviewed by JOHN - 29 September 2023
" Would recommend but advice not actually on airport site "
" Brilliant service but our only, very small, issue was that the collection/drop off point is not immediately at airport. You have to walk a few hundred yards to find them and there was no signage at airport. Once we asked someone it was easy to find. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ANNE - 29 September 2023
" Autoeurope is only as good as the firms it uses and Im afraid on this occasion the quality of the vehicle was most unsatisfactory. "
" The vehicle would not take 2 suitcases; one had to be placed on the rear seat therefore the vehicle was not suited to taking a driver and 2 passengers. The vehicle was dirty inside with marks to all all seats and sand and dirt to all of the carpet. There appeared to be a problem with the gearbox and/or engine of the car as the car would not drive up a hill with 2 people in it. On all terrain it was difficult to select gear This vehicle I was hired was no better than scrap. The desk staff were professional, polite and courteous. "
Value for Money: 2 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 1
RHODES, GR - Reviewed by WILLIAM - 29 September 2023
" no problems, returned as found, deposit back on my card in minutes, "
" was a little worried, comments like we are no bothered about scratches on the vehicle do concern, as other agents have tried in the past to screw me over, it dosen't matter on collection, however it does on return, this time, all good "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by RUSSELL - 29 September 2023
" Ok "
" The car was functional but very dirty inside and out.Although not old the car had many dints and scratches.Not the best car I've ever hired but like I say functional. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 5
CORFU, GR - Reviewed by ALEXANDER - 29 September 2023
" . "
" . "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 6
ZAKYNTHOS, GR - Reviewed by GARY - 29 September 2023
" We are going back to Zante next year and would definitely use the company again, the prices are very reasonable "
" Very good service online and with the staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
CORFU, GR - Reviewed by WAYNE - 29 September 2023
" The information on arrival at the airport was minimal and when I called autoeurope for assistance the call handler made me feel as if I had disturbed him and was not helpful at all, in fact he gave me incorrect information as to which rental company was dealing with my booking. It was only after reexamining the voucher that I realised it was green motion i was looking for, the shuttle bus was filthy and when we arrived at the rental site it took almost 1 hour to complete the process before we were finally shown the vehicle. The vehicle had over 90k on the odometer, several dents and scratches, was not clean and had no windscreen washer fluid with which to clean the dirty dusty screen. It also had a shake through the steering when travelling over 65kmh which I suspect was a misbalanced front wheel, or a defective tyre or wheel, for this reason we did not use the car except to travel from the airport to our accommodation at Adios Gordios, and again to the airport. I wish now we had gone with out original booking with Hertz or Avis (altho more expensive the desks & cars are all based at the airport and in much better condition than Autocar/Greenmotion. I will certainly not use Autocar again. "
" The information on arrival at the airport was minimal and when I called autoeurope for assistance the call handler made me feel as if I had disturbed him and was not helpful at all, in fact he gave me incorrect information as to which rental company was dealing with my booking. It was only after reexamining the voucher that I realised it was green motion i was looking for, the shuttle bus was filthy and when we arrived at the rental site it took almost 1 hour to complete the process before we were finally shown the vehicle. The vehicle had over 90k on the odometer, several dents and scratches, was not clean and had no windscreen washer fluid with which to clean the dirty dusty screen. It also had a shake through the steering when travelling over 65kmh which I suspect was a misbalanced front wheel, or a defective tyre or wheel, for this reason we did not use the car except to travel from the airport to our accommodation at Adios Gordios, and again to the airport. I wish now we had gone with out original booking with Hertz or Avis (altho more expensive the desks & cars are all based at the airport and in much better condition than Autocar/Greenmotion. I will certainly not use Autocar again. "
Value for Money: 5 Efficiency of Counter Staff: 4 Expediency of Drop-off: 8 Condition of the Vehicle: 2
CORFU, GR - Reviewed by GRAHAM - 29 September 2023
" The following day, I called Auto europe and explained the very poor situation with Abby cars. Auto europe arranged another car with Greenmotion, who were very proffessional. Then I was charged a further 114 euro for this second booking, and was told I would be charged 50 by Abby cars or Auto europe for a " no show". This "no show" is a no show from Abby cars. You will not make any charge what so ever to my card in relation to Abby cars. "
" There was no car for collection at airport. The instruction to exit arrivals, and turn left looking for Abby Cars. We waited 40 minutes, and still no Abby Cars. We took. 40 euro taxi to our hotel, which I will claim back from you. Abby Car offices are 850 meters from the airport, so not " on airport" as described in voucher. There offices were closed, no one in the office, most lights switched off. I would never suggest anyone uses Abby car rental. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
KEFALONIA, GR - Reviewed by DIMITRIOS - 28 September 2023
" Brilliant service "
" Brilliant service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MICHAEL - 28 September 2023
" Should have stated age barrier at booking stage and then wouldn't hVe booked with them "
" Booked car in good faith stating my age of 74 only to find that when the day came to get car, I had reached 75 and was denied my booking. Contacted auto Europe from kefalonia who agreed after a discussion, that a refund would be made less £50 admin fee. Then had to get last minute car at almost twice the price. Still not received refund yet "
Value for Money: 3 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 1
KEFALONIA, GR - Reviewed by COLIN - 28 September 2023
" The only thing I would mention is that there was no receipt of dropping off the car, and no record of the fact that it was returned with no damage and with a full tank of fuel. Then no acknowledgement that the damage deposit (£700) would be returned. Still not sure when the deposit will be returned. "
" Met us at the airport even though we were slightly early. Very nice man. Car was ok, Dacia not the greatest vehicles!! "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by GEORGE - 27 September 2023
" Would use company again "
" Very helpful and provided a great car for the week "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by PETER - 27 September 2023
" Great service, would have no hesitation in future hiring from Yours car hire "
" Excellent service, friendly and helpful staff, great location close to airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SKIATHOS, GR - Reviewed by WARREN - 27 September 2023
" One of the easiest and best rentals for me. "
" Very easy rental, Thrifty was great. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ANDREW - 27 September 2023
" We picked up a car from near Athens airport - we were a little unsure whether we were in the right place as it wasn't actually at the airport, it's up a country lane, but it's a lovely modern building! We were a little shocked at the 3000 euro deposit as I hadn't read the paperwork correctly (I think this needs to be clearer before collecting the car). We managed to scrape by with several credit cards and then were shown our car. Imagine our surprise when we got the car we'd actually booked! A comfortable and stylish Audi. We drove to the southern coast of mainland Greece, then returned the car to the same place. The return was very fast, and we only waited a few minutes for a transfer shuttle back to the airport. Overall, we were very satisfied. "
" We picked up a car from near Athens airport - we were a little unsure whether we were in the right place as it wasn't actually at the airport, it's up a country lane, but it's a lovely modern building! We were a little shocked at the 3000 euro deposit as I hadn't read the paperwork correctly (I think this needs to be clearer before collecting the car). We managed to scrape by with several credit cards and then were shown our car. Imagine our surprise when we got the car we'd actually booked! A comfortable and stylish Audi. We drove to the southern coast of mainland Greece, then returned the car to the same place. The return was very fast, and we only waited a few minutes for a transfer shuttle back to the airport. Overall, we were very satisfied. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by JULIET - 27 September 2023
" All went very smoothly "
" Really personable met us at the airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SKIATHOS, GR - Reviewed by ALAN - 27 September 2023
" Excellent clean new car. Easy to pick up and drop off at the airport (very important to me!) "
" Excellent clean new car. Easy to pick up and drop off at the airport (very important to me!) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by ROBERT - 27 September 2023
" The pick up and drop off at the airport was very easy as was the car hire process. Thank goodness there was no hard sell by the team at Centauro. "
" The team of Centaur0 are really helpful and friendly. A particular shout out to Vasilis who was excellent. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by IAN - 26 September 2023
" As above, great service "
" Car delivered to hotel at no cost, and returned to hotel after drop ff, great service, nice small car as requested at a great price. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by STEVE - 26 September 2023
" Superb "
" Great company very friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by COLIN - 26 September 2023
" Complained upon my returned from holiday only to be told it will take 6-8 WEEKS to resolve "
" First car was little more than a van, which broke down the next day. It was replaced by a small car when I ordered a compact car originally. Terrible service "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ZAKYNTHOS, GR - Reviewed by FRANCINE - 26 September 2023
" See complain above! "
" The only complain is that we haven't had our €500 deposit back yet???? Could you please chase it up? Thanks you! Francine Corbin "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by FRAZER - 26 September 2023
" Very easy, very competitive would use again "
" No queue to pick p, car was like new, easy handover and return. No issues at all "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by IAN - 26 September 2023
" Would definitely recommend. "
" Excellent experience from start to finish. Very professional dealing with EXER, the persons at both pick up and drop off could not have been more helpful. The standard of car could not have been better as it was low mileage and in immaculate condition. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOS, GR - Reviewed by NABILA - 26 September 2023
" Woman was very rude to us, she refused to give us our car and kicked us out when we said this was not fair. Awful place would never use again or reccomend. "
" Woman was very rude to us, she refused to give us our car and kicked us out when we said this was not fair. Awful place would never use again or reccomend. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
RHODES, GR - Reviewed by JOSEPH - 25 September 2023
" Very poor and unacceptable "
" Very unhappy. There suppled a shuttle bus which was OK. When we arrived we were told we needed a credit card which we don't have. Yes it was on the paper work but we have never had to use one before as my visa debit card has always been accepted.They in the end said we could still have the car if we paid another €350. My card was then accepted to pay this extra money. We had already paid the price of hire when it was booked. We didn't understand why this was but we paid it as we needed the car. They then said they would give us the next size car up. The car had an awful lot of scratches and black marks on it, so my wife had to take a video of the whole of the car. As we got half way to our hotel the service light came on. So we rang them to report it. First of all they didn't understand why it was a problem for us. I had to insist on returning the car the following morning to be checked. We had to take it to there garage to be sorted. With all the cars we have hired in Rhodes we have never had anything like this. We will never use abbycars again as we ended up paying a lot more for it and would of got a better deal elsewhere. We were not the only holiday makers that this happen to. "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 3
HERAKLION, GR - Reviewed by PHILIP - 25 September 2023
" Staff were very friendly and helpful "
" Staff were very friendly and helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by DAINA - 25 September 2023
" Auto Europe charges money for insurance which doesn't cover anything "
" Booked car with insurance, which doesn't cover anything, needed to pay extra to be covered, next time I'll book straight through Yours to avoid paying extra "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
HERAKLION, GR - Reviewed by CHRISTOPHER - 25 September 2023
" Extremely bad experience "
" Arrived to airport delayed flight, place was closed and we where left stranded at night with a small child. Couldn't get hold of anyone on emergency number and the number given for the car hire was wrong. Eventually spoke to customer service next day., extremely unhelpful and told us we would be classed as a NO SHOW and the car hire cancelled. Absolutely appalling service and we are still waiting for a full refund over 2 weeks later. We had to borrow money to hire a car as my wife is in poor health so was essential we had a car. Ruined the start of our holiday and will never use your company again. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORFU, GR - Reviewed by PAUL - 25 September 2023
" More counter staff to speed up collection / return of car Shuttle service between airport/car rental office too hit and miss "
" Delays in shuttle service at airport to/from car rental office "
Value for Money: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 7
CHANIA, GR - Reviewed by STEVEN - 25 September 2023
" The renting experience with Autoeurope is good, with Carwiz, not so good. "
" The car they provided initially was very poor. 124,000km on the odometer and the condition reflected this. There was a fan belt (.?) squeal so I drove it round the block and returned it. It was replaced immediately with a better car, which, although well battered with 80,000km, proved to be comfortable and reliable. I've rented with Autoeurope many times but this was the worst experience I've had to date. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 5
AKTION, GR - Reviewed by YASEEN - 25 September 2023
" Autoeurope website was simple and straight forward. "
" This review started as 1*, then 3*, but ended with 5*. Upon shopping I settled on Green Motion DESPITE all negative reviews about company operations in Greece and the UK. Hired through autoeurope, economy car, 15 day trip, Preveza Greece. There was an excess of €806 only refunded after returning. Why you ask? They were almost half the price of the nearest rival quote. I booked car only. I never buy the over inflated excessive insurance policies of Autoeurope or the rental company. There are plenty options out there that will insure at reasonable rates with better conditions. Preveza unit is around the corner from the airport. I was already prepared for a possible bumpy ride due to other reviews BUT I went in with a positive attitude. I say hello to the first man who seems to have had a bad day & he directs me to his colleague; pleasant, helpful chap; Sotos. We have a good chat, I then intentionally then turn my head back to the guy having a bad day & cheerfully say ah 'so you must be the famous Kostas'. If you have read any of the reviews online you will see that Kostas's reputation precedes him and has fallen foul to many a car renter. 'Who told you my name? How do you know?' This is followed by laughs from Sotos & later all 3 of us & this allows Kostas to engage in a conversation with me and also discuss some of the anger directed his way. I'm taken out by Sotos to the car; now this is where it could have been a 1 star review. I reserved an 'economy' car which is one class below a Medium sized car. Sotos drives up and presents me with a Smart Car. Now this is no 'economy' car. This is not even a compact car; its a 'Mini'. Where is the Nissan? - Sorry we have given them all away. But this is not the same size or what I booked. - Yes but this is better than what you booked etc etc Long story short we go through the motions of the car and going through the details etc etc all the while in the back of my head I know; wife,kids,luggage :-( I voice my concerns to Sotos and say I fear this will not be good enough for me (by this point by the way there is a queue forming up of renters and there is only the 2 of them) & after some to and fro I am offered an upgrade but for an extra €18 a day. I'm not willing to go for this as there are economy cars parked on site but they are reluctant to give it to me because 'they are brand new'. In the end I agree to try the smart car. Anyway after picking bags/passengers at airport it is clear this car is not going to work. Back to Green Motion Preveza. The queue is big, but I jump in straight to Kostas. Can I speak with you for 2min pls. Look I appreciate youre under heavy pressure and youre busy but this car is not what I booked. I booked an economy and youre giving me a mini. Ive tried to be accomodating but its not suitable. If all your economy cars are gone then you have to give me an upgrade not a downgrade. I have my family with me and I do not feel safe. Ok let me see what I can do. Someone had just returned an older model skoda at this point. Kostas makes a call and after some minutes comes to me & offers the skoda. He explains its an upgrade from my booking. Its 8pm now. With no more choices we accept & Kostas give the car a quick clean. It has high milege and A LOT of scratches/stains etc but after thorough & solid round of pics/videos in/out & undercarriage we make a move. Do your due diligence! This is your real insurance. The previous renter of that car informed me he was charged for a scratch underneath the bumper in the front. I couldnt believe it. Very minor & this is Greece! This made me very wary for the trip. In fairness the skoda was a fantastic car. Extremely economical, superb Aircon & with enough room. Kostas deserves the credit here turning a negative into positive situation; 3* Returning car was super easy. Was met by Kostas again and George who handled handover. I washed the car for them beforehand & we inspected it. Armed with Vids/pics I was confident everything was fine. We confirmed & George immediately processed my €806 refund & I received it 2 days later. I made sure & dbl checked that we were all satisfied with the return. We signed documents and finish. It was seamless and friendly. Upgrade to 5* for Kostas/George in the end. Make sure on inspection you mark out every single scratch/bump etc. Ask for your copies of everything. Be present as signing. Then everything will be fine. Kostos is a good guy. I believe he is under heavy pressure from the company & I believe this is where issues arise. Help him help you. Be careful & smart. The company do not have the best policies that is for sure, it seems they capitalise on any minor issue & charge a premium for it. It is probably some form of company policy considering that their rental prices are usually the cheapest on the market. Would I rent from G Motion, Preveza again? It would be an economic choice, Kostas was helpful to us but it was a struggle, more due to company policy than personal issues. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 6
HERAKLION, GR - Reviewed by PAUL - 25 September 2023
" Not great experience with Abby Cars "
" When picking up the car, they added on a condition on where the car can be used off road. The full conditions were not explained and we received a charge. We have contested this because we did not take the vehicle off road and followed the Sat nav, which was a formal road but they ignored our email and still charged my card. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 6 Condition of the Vehicle: 10
AKTION, GR - Reviewed by SOUZAN VALERI - 25 September 2023
" We were given a smaller car than the one booked (booked a Micra and were given a Celerio). The replacement car was a 10+ year old Micra, and not the current model indicated in the picture when booked. Although the staff were polite, we are unhappy with the overall experience. "
" We were given a smaller car than the one booked (booked a Micra and were given a Celerio). The replacement car was a 10+ year old Micra, and not the one indicated in the picture when booked. Although the staff were polite, we are unhappy with the overall experience. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by PAUL - 25 September 2023
" no comment "
" no comment "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
AKTION, GR - Reviewed by MARCUS - 25 September 2023
" I regularly hire cars in my job. Done it hundreds of times. Worst car I have ever hired "
" Charged 40 euros for picking up after 9 as there was a queue. State of the car was shocking. Dirty, damaged and dangerous. The damage was all over the car and they tried to suggest I had caused some but soon backed down when I mentioned I had video recorded the damage as it was in such a poor state. The boot was very dangerous as it would suddenly slam closed with no warning. Not ideal when loading luggage. I pointed this out at pick up but they didn't seem bothered. The boot banged my twice in the week. Mentioned again at drop off but nobody seemed bothered again. This car will hurt someone. Rust bucket on wheels, surprised if it has had an mot "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 6 Condition of the Vehicle: 1
SANTORINI, GR - Reviewed by NEIL - 25 September 2023
" Everything explained and good price ! "
" The car ,although not perfect ,was in a good condition and clean .. when we handed the car there were no problems after checking ... would use again ! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by DANIEL - 24 September 2023
" Good booking experience. "
" Great experience picking up and dropping off the vehicle. Very helpful and friendly staff. Overall very pleased with the service. Car condition however fell below my expectations - brakes were not great and car had obviously not been well maintained. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
THESSALONIKI, GR - Reviewed by MICHAEL - 24 September 2023
" Was ok "
" Was expecting airport collection but was taken to nearby depot "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
RHODES, GR - Reviewed by EMMANUEL - 24 September 2023
" Some minor issues with the vehicle otherwise all good "
" Very easy to deal with "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
SANTORINI, GR - Reviewed by ORESTIS - 24 September 2023
" PLEASE SHARE YOUR COMMENTS ABOUT THE EXPERIENCE "
" Good and helpful staff. Flight had small delay which resulted having to pick up 30 mins after their 2100 closing time, and that resulted in having to pay an out of hours premium. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
LEFKADA, GR - Reviewed by BRIAN - 24 September 2023
" Simple hire, good price, friendly local team (slow), no problems throughout the hire. "
" Easy to book smooth and simple. Very very slow check in. Car inspection good, photographs encouraged by staff, car had some small marks. Fault with one lock and wiper water empty and when filled not working. Dusty! "
Value for Money: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORFU, GR - Reviewed by MARK - 24 September 2023
" Perfect seamless hire process highly recommend "
" Perfect customer service green motion rep was outside terminal very short transfer to rental office very professional throughout highly recommended as a company will be using again next year "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by BENJAMIN - 24 September 2023
" Generally never have any problems with Auto Europe. I sent an email to notify them of the situation with Volta 4u in Athens, as I assume they would want to be aware if they are passing business to companies who rent out cars in bad condition, I haven't heard any response from them, yet... "
" With the exception of one older woman, all the staff at Volta4u were friendly and helpful. I was initially pleased to realise I would have a VW Golf, but soon realised that it had over 240,000 km on the clock. The remote key was badly damaged and needs replacing, and there was some vibration in the steering at motorway speeds. When I was driving along a smooth piece of dual-carriageway, a large piece of plastic fell from the underside of the car. A frightening situation but luckily it happened very close to a garage, where a very helpful man reattached the piece with cable ties so I could get back to Athens. I was honest about what happened when I returned the car, because I wanted to ensure the next customer wouldn't be driving a dangerous car. An older woman in the office immediately told me it must have been my fault. Accusation instead of concern/apology! A guy called 'John' was as helpful as he could be but I guess company policy meant he couldn't use common sense. They insisted this was chargeable damage because it wasn't a mechanical fault. I argued the case and waited for a manager, but was still charged. There was an attitude that because I have rental excess insurance, I shouldn't care about getting charges, but I don't see why insurance companies should pay for badly maintained vehicles. In summary, very nice staff except for one, but you may be rented a car in bad condition! "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 3
RHODES, GR - Reviewed by GRAHAM - 24 September 2023
" The vehicle, by the companys own view was not in a great state of repair and said that this was the last year it would be used. "
" Overall the staff that we dealt with in Rhodes were very friendly. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 4
MYTILINI, GR - Reviewed by PHIL - 24 September 2023
" I always use AE for my car rental but the quality of the vehicle on this occasion was poor "
" Pick up and drop off were excellent only 50 metres from terminal. All done at roadside. Operator was very pleasant but Vehicle was in poor condition. Air bag warning light on. Drivers window sometimes opened. Lots of play in drive shafts. Exterior covered in scratches and marks. Every panel was damaged in some way. I was surprised it kept going all week but it did. Car from Billy's Rentals I assume through Exer?? "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
RHODES, GR - Reviewed by LEILA - 24 September 2023
" Bring given the wrong location for the pick up to take us to the car rental location was a very stressful start to the holiday. "
" We were told to go to the wrong exit gate at the airport to find our free bus to the car rental location. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by CHRISTOPHER - 24 September 2023
" Excellent service "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHIOS, GR - Reviewed by GIZEM - 23 September 2023
" Give back deposite "
" They still did not give back deposite "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PREVEZA, GR - Reviewed by STANLEY - 23 September 2023
" Good except for condition of vehicle "
" All good as far as staff etc but condition of car wasn't very good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by CATHERINE - 23 September 2023
" very good and very efficient "
" all good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by RAYMOND - 23 September 2023
" As above. "
" The car was not the model or brand we ordered and smaller. Had an issue where it wouldn't pull away or reverse one day. Someone came out and it self resolved. Staff were helpful. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CORFU, GR - Reviewed by LORNA - 23 September 2023
" Great experience "
" Really great all round - can't fault it. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAROS, GR - Reviewed by JONATHAN - 22 September 2023
" Panda perfect for wee roads on Paros "
" Friendly and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by WILLIAM - 22 September 2023
" Late to pickup at airport. Rushed at office to get us out. No time to explain anything. Long wait for shuttle to return to airport. Will not use again "
" After several phone calls and one hour wait picked up from airport. Same 1 hour wait for return. Car old and very noisy transmission. Not good experience "
Value for Money: 3 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 5
HERAKLION, GR - Reviewed by TIMOTHY - 22 September 2023
" We explained the above to autoeurope who were not remotely sympathetic "
" Two things adversely affected our experience which was a shame as the car was otherwise good with plenty of accessories such as apple car play. One was an unexpected charge levied at check in due to our fight being delayed by half an hour. The second was the car had a dirty windscreen and absolutely no water in the washer tank. It was dark and we had to stop at the airport and buy water and fill the tank "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
RHODES, GR - Reviewed by MATTHEW - 22 September 2023
" Everything else about the experience was pretty good "
" I think the customer service, including the shuttle to the airport, was fantastic. My only issue was the car: I appreciate that you don't necessarily get the car offered. But we went from a VW T-Roc to a Fiat Tipo and it didn't feel like-for-like in any world. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HALKIDIKI, GR - Reviewed by BRUCE - 22 September 2023
" The car was old, 158K kilometers, not clean inside or out. "
" The car was provided by chalkidiki Cars an agent for Auto Union, although no signage that Chalkidiki Cars was an agent, I found out from a helpful man at the local super market. "
Value for Money: 1 Efficiency of Counter Staff: 4 Expediency of Drop-off: 4 Condition of the Vehicle: 1
ZAKYNTHOS, GR - Reviewed by ADAM - 22 September 2023
" Everything was quick and efficient, from booking through to collection of the vehicle. I have been using AutoEurope for many years without any issues; well done! "
" Very pleasant staff who were very professional and efficient. Great experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PETER - 22 September 2023
" Good value and an excellent service - thoroughly recommend EXER to others. "
" We were met by a lovely woman who explained exactly what we needed to understand. We were upgraded to an automatic car which was virtually new and had no problems at all. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by MICHAEL - 22 September 2023
" The car was in a poor state and I'm out of pocket due to a disparity in the amount refunded. "
" The car had more dimples and dents than a golf ball, the tyre pressure was too low and there was a squeaking sound from the rear axle when cornering. The hire company took the deposit money from my account rather than just blocking the amount. When it was refunded, the full amount wasn't credited and I'm now out of pocket to the tune of £15.00...not happy. Won't be using Yours again. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 3
RHODES, GR - Reviewed by NEIL - 21 September 2023
" Easy online experience "
" Tired at pick up and they tried to sell us extra insurance even when we said we had insurance "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by CHRISTOPHER - 21 September 2023
" Couldn't have been easier. "
" Very quick and efficient. Great service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FIRA, GR - Reviewed by KLEON - 21 September 2023
" First and probably last experience. It wasn't a good one and haven't had a response to our claim after being charged €300 for a flat tire. Very dissatisfied "
" I am waiting for a refund as we were charged €300 for a flat tire "
Value for Money: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 3 Condition of the Vehicle: 3
HERAKLION, GR - Reviewed by ALFRED - 21 September 2023
" Would highly recommend this company. I certainly will be using them again. "
" Picked up car which I think was upgraded. The staff were very courteous and quickly had me on my travels. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by ANDREW - 20 September 2023
" Great prices offered by autoeurope and will use again. "
" We were greeted at the airport and directed to their office. We were given an upgrade to our booked car and it was very clean. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by GEAROID - 20 September 2023
" Great service. Prompt pick up and return to airport. Car was in good condition and paperwork was finished quickly. Will use again "
" Great service. Prompt pick up and return to airport. Car was in good condition and paperwork was finished quickly. Will use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MICHAEL - 19 September 2023
" I've used auto europe many times and it's been quite some time since I had an experience like this with any of your subbies, even in Spain, or with anyone else for that matter. However, our dealings with yourselves in making the booking were excellent as ever. "
" The rental was supposed to F to F but the car wasn't full, so they took money from my CC which is supposed be refunded within 12 days of our returning it full, which I think was much more than the value of the missing fuel. At best this is them forcing me to give them a loan they can earn interest on and at worst a scam if I fail to return it full and they then over-charge me. They were unable to provide the small car we ordered and did not seem to understand that their 'upgrade' to a huge Citroen C4X was not actually a good thing! We saw no evidence at all that they have any small cars and plenty that they have lots of big ones so they appear to selling something they don't actually have. On arrival the woman in the office was telling another customer that if they severely damage the car they would be liable for the full amount if they didn't buy their insurance, not just the E1100 excess. We felt throughout the holiday that we'd be in for a very rough time if we did actually damage the car. On our return she went straight to the damage they'd not notified us of before (she obviously knew exactly where it was) and asked if we had proof it was there before we took the car (no damage map was supplied with the key). As luck would have it we had spotted and photographed it despite it being really dark. We felt that this was almost certainly a deliberate ploy to defraud your CDW insurers. I suggest that you and your CDW insurers should do a bit of data mining and analysis to see if this rental location is a bit rogue. Overall, this hire was like a return to the bad old days of car hire and, although we came out of it reasonably well, we were not impressed and certainly won't be choosing Centauro again any time soon. "
Value for Money: 4 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by IOANNIS OR JOHN - 19 September 2023
" overall experience with collecting and returning the Vehicle was fine. "
" All went smoothly, airport pickup was quick, took us with shuttle bus to there offices 10 min by car. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by STEPHEN - 19 September 2023
" I will continue to use Auto Europe "
" Arrived early evening, staff at terminal office were not very friendly but efficient, Collected car in the dark, there was a question of three other people picking up cars and the one Enterprise operative was in a flap. Had to wait 20 minutes (having a 200km drive to our resort ahead of us) and he decided that we did not need to inspect the car under torchlight saying he would email the damage sheet to me the next day requesting that I take video of the car in daylight. There was damage to the passenger side doors and rear wheel arch not marked on the form. There was also only approximately a 1/4 tank of fuel - I will never use Enterprise again. "
Value for Money: 4 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by LYNN - 19 September 2023
" excellent prices and choice - have used them on many occasions "
" Extremely helpful staff both on the desk and in the car park. Great car - lovely and nippy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZANTE, GR - Reviewed by RICHARD - 19 September 2023
" First class service "
" No hassle collection and dropping off. Nearly new car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by STEPHEN - 19 September 2023
" Please read comments above "
" We booked an on airport car pick up, but the office had moved off the airport and we needed to use a transfer bus. We had paid extra to pick up at the airport because it would have been much cheaper to have booked an off airport car. Overall, the car was excellent, and the CarWiz counter staff were welcoming and friendly. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by CHRISTOPHER - 19 September 2023
" Website easy to use, all the information you need is there. Offered best prices compared to other comparison websites. When I had to call them regarding a booking query, they answered quickly and were very helpful. "
" No problems with Enterprise, had no excess cover so pick up and drop off very quick. Counter at Kefalonia Airport closes at 9pm so was a bit worried as our flight was delayed. They said that if cars are booked and flights are delayed they stay open later which was reassuring. Staff very helpful there, very straightforward experience would certainly recommend. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by ANDREW - 19 September 2023
" A great well organised experience. "
" An easy pick up and drop off at the new airport. Some initial help with the car controls would be good. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
THESSALONIKI, GR - Reviewed by ROBERT - 19 September 2023
" See above. "
" No frills but efficient. Plane was 90 minutes late, I phoned from rendezvous point and representative came promptly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by MICHAEL - 19 September 2023
" Super easy pick up and return . Did let them know we were delayed for an hour and half and there was no problem . Car was great clean and reliable "
" Helpful staff easy pick up and return . Car was lovely no problems at all . Received deposit back within 4 days super "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAROS, GR - Reviewed by BRIAN - 19 September 2023
" Excellent car Excellent check in staff "
" The Suzuki Splash was perfect for our rental and surprisingly spacious inside. The boot could even accommodate two trolley bags and two small hand bags. The car showed characterful signs of external wear and tear and it was perfect for our trip. Nick was especially courteous and helpful at check in. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by RUSSELL - 18 September 2023
" Auto Europe as good as ever. Been using them for many years now, and never had a probkem "
" Check out was really quick. The lad who handed the vehicle over was really friendly. Surprisingly, the car was a bit tired for Enterprise. 98,000km on the clock and it sounded like a bracket had failed on the exhaust, so I could hear that rattling against the body. Checking back in was efficient again, and tge same friendly guy was there. Even though the car was a bit leggy, I'd definitely use them again. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
SANTORINI, GR - Reviewed by ANTONIO - 18 September 2023
" Regarding autoeurope,everything was ok with our reeervation. "
" A bit disorganized pick up in the middle of the airport street since the company does not have an office.Also had to drop it off at isolated lot nearby. "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by KERRICK - 18 September 2023
" The total experience with Auto Europe was very satisfactory, made by the wonderful attitude of CarWiz. "
" We collected our car from Heraklion airport. The next day we experienced some problems with gearbox after we had driven about 60kms. As we were then not far from Chania airport, we went to the Carwiz rental station there and explained the problem. They straightaway gave us another car, without any fuss, and were able to get on our way and enjoy the rest of the trip. They were happy to help us out. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORFU, GR - Reviewed by PAUL - 18 September 2023
" Easy booking, good price. "
" Fair price, car not the smartest (signs of external wear and tear) but suited us for our stay in Corfu. Still waiting for return of credit card deposit as we speak. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by ROBIN - 18 September 2023
" Excellent service, excellent product, we were very satisfied and would not hesitate to recommend Abby Cars to others. "
" Very smooth process from the airport to getting us on the road. Helpful and friendly staff. The trusty Fiat Panda got us through yet another holiday in fine fashion and without complaint. Simple final transaction upon return of the car before we were taken back to the airport in good time for our flight. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by AUDREY - 17 September 2023
" Great ! "
" Very friendly and not fussy staff, hassle-free pick up and drop off, good car. Highly recommended ! "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by ZSOLT SANDOR - 17 September 2023
" It was quite easy to rent online. "
" The vehicle wasn't in the best condition, and wasn't very clean. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 5
ZAKYNTHOS, GR - Reviewed by MICHAEL JOHN - 17 September 2023
" I have so far has good prices and good service. "
" I know Green Motion have a very bad reputation but I have hired from them in Zakynthos via Auto Europe for 6 years, The Zakynthos staff are friendly and efficient and have never tried to extort money. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PETER - 17 September 2023
" Very good "
" Very helpful through the whole process "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by RICHARD - 17 September 2023
" Their command of English was very good "
" The staff could not have done more to make everything go smoothly. My car was not available so was given a replacement and they delivered the right car to my villa later. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ANTHONY - 17 September 2023
" The information from Auto Europe before we went was excellent "
" The pick up was very efficient and quick. The representative took me around the car to look at all the existing minor scrapes and advised that I take photos. The drop off was equally good and my deposit refunded immediately. Very happy with the whole service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by BRIAN - 17 September 2023
" See above "
" We paid you £173.56 for the car hire on the 27th August and received your email confirmation which states full rental plus damage protection. When we arrived in Thessaloniki we were told we had to pay an extra amount. We were not expecting this. Your paperwork does not state anything about further payments. The extra amount was for £88.56 which they justified by saying we had only paid a deposit. Can you please explain this? "
Value for Money: 3 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 8
RHODES, GR - Reviewed by ALAN - 17 September 2023
" One comment, when booking we understood that the supplier was "on airport", however the supplier was a short shuttle ride away. This all worked out ok in the end, but the info on the booking said that location was 300m to left of exit but this was incorrect. We needed to await arrival of shuttle at main exit door. "
" Excellent service at a fair price. Adequate vehicle "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
FIRA, GR - Reviewed by MATTHEW - 16 September 2023
" Overall not a terrible experience but the vehicle could have been better maintained for the price "
" The vehicle was clean, however mechanically it was less well kept. It had a very noisy exhaust, the clutch was slipping when in low gears and on a gradient. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 5
PREVEZA, GR - Reviewed by ANDREW DAVID - 16 September 2023
" 100% satisfactory "
" smooth operator "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by JEAN-BAPTISTE - 16 September 2023
" Really efficient people and easy pick up and drop-off. Easily reachable by phone. "
" Really efficient people and easy pick up and drop-off. Easily reachable by phone. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by RAY - 16 September 2023
" A very quick and efficient service, and very friendly staff. Even gave a free upgrade to save us a squeeze with our luggage. "
" We tried to book through WizzAir and their partner CarRentals for convenience, 4 times the booking failed to complete, what a disaster! By comparison Carwiz was simple and quick and more cost effective. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PAUL - 15 September 2023
" Easy pick up & drop off & the car was more than satisfactory "
" Would recommend & use again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOS, GR - Reviewed by STEPHEN - 15 September 2023
" Absolutely no back up when things do wrong "
" Flight was delayed, desk closed, called the following morning, rental cancelled no car available "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOS, GR - Reviewed by CHARLEY - 15 September 2023
" Pick up took too long. "
" Tried to charge me for extra driver when it was on original booking then on second voucher doc sent to me it had disappeared. But when I checked original doc it was there. Felt very sneaky and like I was being ripped off. Other people would have just paid up - luckily I remembered and checked back on the original documents. "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 5
KEFALONIA, GR - Reviewed by PETER - 15 September 2023
" As long as they don't recommend Green Motion then it's ok "
" Very poor and unhelpful counter staff Not interested in the issues experienced Very unpleasant lady "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 6
KEFALONIA, GR - Reviewed by SHARON - 15 September 2023
" Pleased with service, price was very competitive "
" Good service , helpful answered all my queries promptly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by ALEXANDER - 15 September 2023
" Again, very easy "
" Very easy "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by SHAUN - 14 September 2023
" Used service before, good vehicles and price. "
" Provided with a free upgrade to a larger vehicle as original vehicle had issues. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by NEIL - 13 September 2023
" The company Albany made us pay and an additional €300 as we did not have a credit card to make the €1500 deposit. A debit card was not accepted which is bizarre. When we dropped the card off they only returned €200. The €100 they took, is robbery. The car we had was smaller than the Peugeot 208 we thought we was getting and was worn and the central locking didn't work The lady at the desk was also rude, the whole experience was a bad start to the holiday. "
" The company Albany made us pay and an additional €300 as we did not have a credit card to make the €1500 deposit. A debit card was not accepted which is bizarre. When we dropped the card off they only returned €200. The €100 they took, is robbery. The car we had was smaller than the Peugeot 208 we thought we was getting and was worn and the central locking didn't work The lady at the desk was also rude, the whole experience was a bad start to the holiday. "
Value for Money: 3 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 3
RHODES, GR - Reviewed by ANTONI - 13 September 2023
" good value "
" good value "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by LEIGHTON - 13 September 2023
" All good. Thanks. "
" I always use Enterprise if I can, both at home in the UK and abroad for holiday rentals and they are always excellent. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
RHODES, GR - Reviewed by BRETT - 13 September 2023
" Hassle free, value for money hire car experience "
" Hassle free, value for money hire car experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by ALAN - 12 September 2023
" Would not use them again. "
" I was scammed at a petrol station, I gave the receipts to exer, when the police required the receipts, exer couldn't find the vital receipt. So I ended up have to pay extra. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CHANIA, GR - Reviewed by BRUCE - 12 September 2023
" Absolutely no problems which is quite unusual when renting a car. Very Happy "
" Very easy and efficient service Staff very pleasant "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
HERAKLION, GR - Reviewed by PETER - 12 September 2023
" We submitted the flight number on our booking, however the rental company said this was not provided to them and as such they were not aware of our flight being delayed. This resulted in us having to pay a late pick up fee of £40. They explained that this number is never provided by Auto Europe even though we supplied it to them "
" We struggled to find the CarWiz pickup location coming out of the airport, but they were really helpful on the phone and came to find us when we went to the wrong place. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PHILIP - 11 September 2023
" Very good value and service "
" Can't fault them. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
FIRA, GR - Reviewed by KIM - 11 September 2023
" Nothing wrong with volta but auto europe cancelled my booking as apparently i didnt provide card details. This is despite the money showing as pending coking out my account. Arrived at rental to find no car, no booking and no availibility as apparently they'd been fully booked since May. Makes ne wonder if there was ever a booking. Paid more than double what i'd been quoted at somewhere Volta sorted for us. The person i spoke to was rude and unhelpful. Eventually found the booking and provided the supposed reason for it being cancelled despite initially insisting it was myself that had cancelled it. Would never use again. Not sure why, if my booking was cancelled by you i am being asked to reveiw the service. Maybe someone could explain this as surely you wouldnt send this to someone you didnt think you were providing a service to? "
" Nothing wrong with volta "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by CHRISTOS - 11 September 2023
" Great overall "
" Quick check out and return procedure "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by ANDREEA - 10 September 2023
" The car could have been better but overwall was a good experience and would go back "
" Good and straight forward experience "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by ROBERT - 10 September 2023
" First time we have picked up from Athens airport, short transfer to car rental dealership, all was pretty easy. "
" First car the windscreen wipers were perished, no one to change them so was given a different car. Seems a problem with most of rental companies in Greece, "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
RHODES, GR - Reviewed by MARTYN - 10 September 2023
" Great rates. "
" So easy to book. Good rate. Simple process at collection & drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
IOANNINA, GR - Reviewed by NIKOLAOS - 10 September 2023
" Can someone contact me please? "
" I tried to cancel and couldn't get through. I never picked up the car and was charged £40 I think. Can I get a refund please? Thanks "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 5
CHANIA, GR - Reviewed by SEAN - 09 September 2023
" staff very polite "
" staff very polite "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by PAUL - 08 September 2023
" Great service. Such lovely people to deal with. Perfect "
" Could not ask for bette4 service. Really pleased "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ISAAC - 08 September 2023
" Apparently your customer service is only open in the mornings on Monday-Friday? And it takes a long time to get through to anyone at all. "
" Was charged double the price of the rental at time of pick-up as we were late to arrive to pick-up. This was not made clear at all at any point during reservation. Felt like I was being scammed. "
Value for Money: 2 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 3
THESSALONIKI, GR - Reviewed by ABDULKADIR - 08 September 2023
" Very bad experience with Abbycar and autoeurope "
" Very bad "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ZAKYNTHOS, GR - Reviewed by WARREN - 08 September 2023
" First class. Saved £180 v the nearest alternative "
" The hire shop was just outside the airport. The lady on the desk was excellent, really friendly efficient and knowledgeable. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by NICHOLAS - 08 September 2023
" I am still waiting to hear back from Auto Europes Customer Service following an email I sent on 5/9/23. We were caught up in the Air Traffic Control problem on 28/9/23. I did ring Auto Europe during the chaos but because we had no idea if our flight would be cancelled or if we were just due for a long delay your representative could not help us - a note on our booking would probably of been of some help! It was late when the flight was eventually cancelled, however we did fly out at 6am the following morning - only to discover on arrival that Auto Europe cancelled our booking due to 'No Show' at 7.30 am whilst we were mid air. The circumstances were unprecedented, the experience caused enormous stress & anxiety. Your Customer Service team surely should be trained for such eventualities and have the courtesy to contact possible affected customers to enquire about their status before harshly canelling bookings under these circumstances. We were left with no choice but to hire another car, this severly messed with our holiday budget and quite honestly was the icing on the cake and really did spoil things for us. Appalling service. I await a full refund. "
" Yours were very friendly, polite & concerned for us. Because of Auto Europes appalling business apptitude I cannot say anything further about the car as you cancelled our car hire and gave Yours no money although you knew the whole of the UK had flight problems on 28/8/23, no leniency was shown by Auto Europe. Our car was sitting there waiting for us but we were unable to take it. Yours were so kind they even pointed us in the direction of a cheaper car hire company as could not believe how we had been treated. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 5
KEFALONIA, GR - Reviewed by DAVID - 08 September 2023
" Unfortunately we have been charged to fill the tank of petrol but we had already done this! "
" Unfortunately the car was very underpowered for the terrain. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 5
RHODES, GR - Reviewed by JENNIFER - 07 September 2023
" SHOCKING "
" Shocking experience all round. Was told pick up and drop off was the airport but in fact it was 5-10 minutes away from the airport in a taxi. The staff (bar one lady and one man) RUDE and very unapproachable. Actually one of the worst car hire experiences I've had whilst on holiday and for this reason I will not be using Auto Europe again to help find me one!! Disgraceful "
Value for Money: 6 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by KATIA - 07 September 2023
" Easy "
" Good service, polite and courteous "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by THOMAS - 06 September 2023
" Not very happy at all, will choose another rental company "
" Advertising a nice new car and get a dented car with screw holder front bumper, and charging €290 deposit which I needed for holiday money "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 1
KALAMATA, GR - Reviewed by JALAL - 06 September 2023
" all great "
" worked a treat "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by CLIVE - 06 September 2023
" Have had better experiences with hiring a car this was undoubtedly the worst car we have ever been given "
" The car was not as specified the boot was tiny , we booked one for 3 cases and 5 people the battered Suzuki we were provided with was disgustingly stained inside , there was a chip in the windscreen. My case was damaged after having to be wedged in. We asked for another car but they only had smaller vehicles available. The gear box missed gears, the engine was pathetically under powered and keyless entry did not work. It barely made it up the steep roads. This car is fir only for the scrap heap and in our opinion was dangerous to drive.the steering also tracked right. "
Value for Money: 3 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 1
CHANIA, GR - Reviewed by JOHN PAUL - 06 September 2023
" Very poor car condition, poor customer service and experience, would not recommend this provider and unfortunately in turn has reflected badly back on autoeurope for their choice of partners. "
" Very frustrating and disappointing pick up process. Long wait and que to access check in/pickup (over 30 mins). On pick up for getting all the paperwork done felt like a very obstructive member of staff, when trying to explain that the original credit card had been lost it lead to a very repetitive conversation which I was having to offer all the options solutions and just being asked for the lost credit card which i explained was impossible. Then they refused to take payment with a debit card with my name on, refused to take a credit card with anothers name on despite being part of the booking party, refused to then accept adding the second person as a named driver despite being willing to pay and use the credit car with their name on then. Eventually leading full circle to my original offer of paying with a debit card with my name on. Then on checking of car there was a significant chip and damage to the windowscreen, on asking if this was road legal we were dismissed and when asking if another similar car was available(of which there was >10 cars in the yard which i appreciate may have been booked ) we were immediately dismissed out of hand. Then for the damage check we had to insist on a new form as the carwiz provider immediately signed with no inspection of the car despite the above windowscreen damage and multiple scratches and dents to the car and wheels, I had the feeling we had no just been perceived as difficult and obstructive despite this being well within our rights and the whole point of the process. To top it off the car was parked in the corner between two other cars at right angles needing the wing-mirrors to be pushed in to even get out of the space. Would certainly avoid in future and will not be recommending friends/family based of this awful experience. "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 1
CORFU, GR - Reviewed by STEPHEN - 06 September 2023
" As number 3 above "
" Very friendly at pick up and departure. Car had many scratches which were all noted which is fine by me (I would honestly prefer an older scratched car than a new car) Return was very straight forward too "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ATHENS, GR - Reviewed by EFSTATHIOS - 05 September 2023
" Extremely satisfied. Good service, quick check-in and check-out, clean car and very economical. "
" Extremely satisfied. Good service, quick check-in and check-out, clean car and very economical. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by CLAIRE - 05 September 2023
" See above "
" Wasn't told had to pay 900 euro bond on picking car up which I'm still waiting to be lifted on my back account, car was really but good and seemed pretty hammered tbh, on return the instructions said to drop at airport but nobody there so called the guy and he wasn't happy and I had to take it over to the yard. All in all I wouldn't use again. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 3 Condition of the Vehicle: 4
CHANIA, GR - Reviewed by BENJAMIN - 05 September 2023
" Unmentioned hidden charges not acceptable. Either pay or no car so left with no choice and €40 out of pocket. "
" Booked my car to be taken at 10PM. A very small delay due to the flight but was forced to pay an 'out of hours fee' of €40!? It is apparently CARWIZ policy if collecting after 10PM but I was not made aware. Surely this should have been mentioned prior by AUTOEUROPE as I booked my pick up for 10PM? "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ZAKYNTHOS, GR - Reviewed by JOHN - 05 September 2023
" Vehicle had a few issues which I made assistant aware off .. wiper blades required changing and yellow warning light on dashboard.. drop off was easy and quick though "
" We had to wait 40 minute after arrival for vehicle to turn up even though we had agreed a time previously "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 7
CORFU, GR - Reviewed by SAM - 05 September 2023
" Very poor service, your contract means nothing to the subcontracted firms you use. They even told me the full insurance meant I still had to pay for any damage but I then would have to claim it back off you. Hertz would not do this. "
" The car company (Volta) did not wait for our flight. We had to return the next morning to be told no car was available and had to pay 150 euros more to get a car despite a contract with autoeurope. This is frankly fraudulent. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by STEFANOS - 05 September 2023
" Exellent "
" Everything was good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by DAVID - 04 September 2023
" I have no problem with Auto Europe and will continue to use them, but I would not take a car again from Carwiz and I feel Auto Europe should review their relationship with Carwiz. "
" Long wait to pick up the car (over 30 minutes) despite there being only two other people picking up cars. Car was in a dreadful state with large scratch and dent on passenger side, scratches on nearly every panel and nearly 50,000 km on the clock (I didn't expect a new car, but this one was rather "tired"). The car mat in the driver's footwell had loose/torn binding on it which was not noticed until it got caught on a nut on the bottom of the steering column and almost caused us to crash when it jammed the column. Fortunately it happened on a fairly straight stretch of road and not on one of the twisting, hilly roads in Crete and we managed to free it. "
Value for Money: 2 Efficiency of Counter Staff: 3 Expediency of Drop-off: 9 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by NIGEL - 04 September 2023
" Everything went like clock-work from picking up car to dropping off location, as well as mini bus transfer to and from airport, all staff were very friendly. "
" Everything ran smoothly, from airport pick-up point to short journey to car hire shop, we were on our journey in no time at all, would certainly use their services again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by STANISLAV - 04 September 2023
" I was a client of Auto Europe for a long time, and everything was fine until I had to contact support to resolve the issue with the fuel. First they forgot about me for a month, and then when I called it appeared I was responsible for me being scammed. Then they refunded a some of money to make me feel a bit better for myself. "
" Though reservation was for pick up full, return full, they gave me car with nearly empty tank. Calculating fuel amount is not what I want to do on a holiday. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 7
CHANIA, GR - Reviewed by MARK - 04 September 2023
" I have been promised a refund which will close the issue once paid.it was hard to believe the cars were all reallocated during our delay of less than 2 hours "
" Flight was delayed and we and others were told there are no cars available chase your agent for a refund "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 5
HERAKLION, GR - Reviewed by RICHARD - 03 September 2023
" Terrible people "
" They are a fraud and attempted to charge me for damage which was non existant "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 10
CORFU, GR - Reviewed by BENJAMIN - 03 September 2023
" Generally positive "
" All very positive, only minor issue was to do with collecting the vehicle. The paperwork stated that we would be collected by a shuttle bus to take us to the rental place but doesn't say to call them to get them to come. After waiting a while we tried to call the number on the paperwork but it was incorrect. I googled the correct number and called and they said they would send the bus but after 10 mins it still hadn't come so we chose to walk there instead as we could see it wasn't far. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by IOANNIS - 03 September 2023
" Straightforward and easy booking. Good value for money. "
" Good value for money. However, the vehicle could be in better condition. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
SAMOS, GR - Reviewed by YAVUZ - 03 September 2023
" I had no problem with internet portal. I did my rez me easily. And subcontractor was waiting me, when I was in their office. So I'm happy to have me rez from Auto Europe. "
" I get the car easily, and staff was very helpfull. Upgrade my car, due to have no similar one. The car was a bit dirty, and not so comfortable, but it was my choise. I drop off easily without any hesitation/arguement. I'd recommend this company strongly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by LAURENTIU - 02 September 2023
" Bad experience, unfriendly staff. Didn't feel comfortable to rent from them. "
" They had strange requirements, such as to bring the car back cleaned. It's not my job to clean the car and especially if you take it to the beach, it gets dirty quickly. In spite of their request to bring the car back clean, they didnt even bother to put windscreen wash liquid. They have also charged me 40 eur extra because i arrived 7 minutes later than my set time at 10 pm. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 7
RHODES, GR - Reviewed by ANDREW - 02 September 2023
" Good overall experience "
" Good overall experience "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 6
KEFALONIA, GR - Reviewed by WILLIAM - 02 September 2023
" Will probably go directly to a car hire place that has been recommended in the future "
" The car was old, seatbelts didn't retract, aircon was bad. No Bluetooth on old stereo. Rear windows were manually wound which was hard for the kids. Engine got too hot. Was not what we expected. Was advertised as VW Up or similar. People we were with did get a VW Up and it was only similar in size but a lot nicer and they paid less. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 1
MILOS, GR - Reviewed by FRANCESCO - 01 September 2023
" Worked just about "
" Car was in pretty bad conditions but roads in the island are also quite bad so probably not surprising "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 4
HERAKLION, GR - Reviewed by NIKOLAOS - 01 September 2023
" Just perfect "
" Just perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by OLIVER - 01 September 2023
" good all round "
" good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by CHARLES - 01 September 2023
" Staff were very helpful and polite. When we returned the car the lady who dealt with me was happy to move it from where I parked it to the compound, as the market was on. Without her help, I think I would still be driving round Heraklion! "
" Staff were very helpful and polite. When we returned the car the lady who dealt with me was happy to move it from where I parked it to the compound, as the market was on. Without her help, I think I would still be driving round Heraklion! "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by JOHN - 01 September 2023
" Very good "
" Pleasant and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by PETER - 01 September 2023
" Close proximity to the airport and easy to find. "
" Very smooth experience - friendly and helpful staff. Vehicle in good order. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by NIKOLAOS - 31 August 2023
" Searching and comparing prices was a breeze, saved a lot of time and money! "
" Excellent customer service, very polite and helpful staff. We'll definitely use Carwiz again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by STELIOS - 31 August 2023
" Brokers with good quotes most of the times "
" Car was in poor condition mechanically. "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 7 Condition of the Vehicle: 2
KEFALONIA, GR - Reviewed by IVAN - 31 August 2023
" Price was very competitive but the booking said Fiat 500 (or similar) which is a great car and we were given a Fiat Panda which is a much worse car. The car only fit an infant car seat with the front passenger being left with no space. "
" Everything went fine. The only issue we had was that Centauro did not want to help set up the infant car seat as they said they cannot do it because of potential liability. This created risk to the customer as not every customer is used to set up an infant car seat that they've never seen before. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by LEE - 30 August 2023
" Good car, great price easy all round "
" Easy process all round "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by GEORGE - 30 August 2023
" See above comments on Enteprise cars "
" Our flight to Corfu was a hour delayed landing at 21.50 instead of 20.50. We got to the Enterprise desk at 22.15 to find that it had closed at 22.00 despite them having our flight number and therefore being able to see that we had landed at the airport. We were left with no option but to pay €60 to get a taxi to our accommodation. We then had to spend the first day of our holiday traveling back to the airport to collect our hire car. This cost us another €60 leaving us €120 out of pocket. Furthermore, when we returned the car there was only one person working trying to deal with all the returns and collections. It took approximately 40 minutes to return our hire car and caused us to nearly miss our flight. We hire cars fairly regularly and this was the worst experience I have had. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 3 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by DUNCAN - 29 August 2023
" Efficient, decent prices. "
" Excellent customer service, high quality, well-maintained vehicle provided. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by JOE - 29 August 2023
" Good experience "
" Good experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by MICHAEL - 29 August 2023
" Excellent rental service. Speedy and helpful. "
" Excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by CHRISTOPHER - 29 August 2023
" TOTAL SHAMBLES. "
" Despite paying in advance for the car hire from Carwiz for an entire week, as we arrived an hour late due to a flight delay, our car had been allocated to someone else! We pointed out that we were actually only 30 minutes late, but there was nobody from Carwiz at the terminal to greet us, no buses and they didn't answer their phone when we tried to contact them. We were left stranded at the airport! Absolutely disgraceful behaviour. We paid in advance for the week so no idea why it would even matter if we were slightly late picking the car up, they already had our money! The guy from Carwiz when we eventually got through to them on the phone, then proceeded to hang up on us when we were trying to sort it with them. We instead went down to Rodos car hire who were superb. Just book directly with them in future and avoid Auto Europe and Carwiz at all costs. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CHANIA, GR - Reviewed by VLADIMIR - 29 August 2023
" We had a good experience with the company. "
" Great customer service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by JAMES - 27 August 2023
" Fine "
" Very friendly and efficient. They are just outside the airport terminal so convenient too. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PETER - 27 August 2023
" likely "
" the car was in fair condition, however the airconditioner took up to 15 minutes from starting to start cooling. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
KEFALONIA, GR - Reviewed by JAMES - 26 August 2023
" See above. Auto Europe were ok "
" The air con broke on the 1st vehicle. There was a clutch problem with the 2nd vehicle. They're trying to rip us off with the fuel - we filled it up before returning it, the Guy at the airport signed it off then afterwards they're trying to charge us despite not being able to show a photo of the fuel gauge or tell me how many litres they put in "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
KEFALONIA, GR - Reviewed by ALAN - 26 August 2023
" Car was very poor to drive with no power to assist it on the hilly roads of Kefalonia "
" We decided to take out fully comprehensive insurance with Your car rental at time of hire, before we saw the vehicle, we needn't have bothered not one panel of the car was undamaged "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 3
CHANIA, GR - Reviewed by SUKHJIT - 26 August 2023
" We had no problems all went to plan. "
" All went to plan no problems. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by CESAR - 26 August 2023
" The entire experience was really good "
" they picked us up from Kalamata airport, the checkin was quick, staff were friendly and the price was very affordable. Vehicle condition was excellent. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AKTION, GR - Reviewed by JOAO - 25 August 2023
" E "
" I didn't like to be charged a tax for been late when I didn't even known about that tax before made the reservation, I contracted the full insurance service and when I asked the staff about that, they literally asked me "what do you mean, insurance ?" and then he told me that I had the basic insurance that I honestly pay more exactly to have the full cover. So very unprofessional! "
Value for Money: 4 Efficiency of Counter Staff: 3 Expediency of Drop-off: 5 Condition of the Vehicle: 7
THESSALONIKI, GR - Reviewed by TREVOR - 25 August 2023
" Easy to book, useful information and a good price. "
" Very friendly, efficient and helpful staff. Car was new and had no problems. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by NICHOLAS - 25 August 2023
" Sadly this was a terrible experience I am out of pocket and never got the car or the equipment I payed for I feel like I was conned "
" The car we paid for was not avble. A driver turned up in a vauxhall corsa 1 hr after arrival. The car was not big enough to transport the family so my wife and child remained at the terminal whilst I had to go to location. The car was not avble only a vauxhall corsa, no sat nav, certainly far from new and without any petrol. The company promised to exchange the following day but never called or answered the phone. The following day they got to the villa only to see another very old vehicle no sat nav and the person who dropped advised he only had 5 euros on him so again the tank was empty. I requested a contact at least 6 times and was promised but never sent these documents. A 900 euro deposit was paid when I collected the wrong car, this amount was taken in the name of ROYSTEMIS RAFAIL and remains as a charge on my account so this money is held by the bank. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MICHAEL J - 25 August 2023
" Very efficient pick up and drop off, all went smoothly. "
" Very efficient pick up and drop off. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by IOANNA - 24 August 2023
" Really quick and reliable company "
" The staff is very friendly and helpful. They gave me an extension as I requested it immediately and they made it really easy for me. Excellent service!! Highly recommended!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by JONATHAN - 24 August 2023
" A good experience - good prices that cover everything. "
" Their service is very good and efficient. The car was a bit old though. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
THESSALONIKI, GR - Reviewed by SERGEY - 24 August 2023
" Overall positive experience. "
" Brilliant customer service, but the mechanical condition of the car could be better (noisy engine and steering). "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CORFU, GR - Reviewed by MICHAELA - 23 August 2023
" Asked to see our personal photos when we dropped the car off to confirm whether damage was new...not acceptable as they should have records. Felt more like they were checking to see how thoroughly we had photographed the car on collection to try and charge us. "
" Nobody in arrivals waiting for us. 'Meet and Greet' meant wait outside the airport 10 mins for the shuttle bus to arrive. This was meant to be an 'at airport' booking not a shuttle. Car was older with poor air con. Telephone number provided by autoeurope was for the wrong company who couldn't help me. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 6
CORFU, GR - Reviewed by MARTY - 23 August 2023
" Pick up poorly organised - significant wait to get to the location then the best part of an hour to get the car "
" Poor organisation at pick up - had to leave family at the airport for an hour or more whilst the car was sorted. "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CHANIA, GR - Reviewed by JAMES - 22 August 2023
" Check in was absolutely fine very efficient. Check out was more difficult "
" The car was very very badly scratched from roof bonnet sides bumpers. The rear number plate was being held on with sellotape. The breaks were in a bad way - sounded like metal rubbing metal when we breaded. Upon returning the car even though all the scratches were marked on the paperwork they tried to say we had scratched it even more. Finally when the manager came to inspect he agreed that they were old scratches as most had small amounts of rust. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
KOS, GR - Reviewed by MICHAEL - 22 August 2023
" The worst experience with no support from auto Europe despite many attempts. We finally cancelled but were charged a £100 cancellation fee. Will never use this agency again. "
" Shared to customer service. After booking and paying for a car from airport our flight was delayed but we couldn't inform the office until we landed - when they'd closed and marked us as a no show. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
FIRA, GR - Reviewed by MARTINA - 22 August 2023
" Upon arrival to Santorini I went to the office to collect the car. I was told because I don't have credit card I have to purchase full cover and the guy wrote 130EUR on a paper plus 30EUR for a child seat which was meant to be free when I was making the reservation. I wasn't happy so I then went to call the office and wanted to cancel my reservation which to they said it's non-refundable. I went back to the guy and said that unfortunately I have to go for the full cover then. He then said ok it's 200EUR plus the car seat! I said how come it was 130EUR which he denied and literally gaslit me. I felt horrible having such a terrible start of a holiday! Never ever back with them! "
" Upon arrival to Santorini I went to the office to collect the car. I was told because I don't have credit card I have to purchase full cover and the guy wrote 130EUR on a paper plus 30EUR for a child seat which was meant to be free when I was making the reservation. I wasn't happy so I then went to call the office and wanted to cancel my reservation which to they said it's non-refundable. I went back to the guy and said that unfortunately I have to go for the full cover then. He then said ok it's 200EUR plus the car seat! I said how come it was 130EUR which he denied and literally gaslit me. I felt horrible having such a terrible start of a holiday! Never ever back with them! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 4
HERAKLION, GR - Reviewed by ALFIE - 22 August 2023
" We went past plenty of car places with nicer car for lower price. "
" I paid for upgraded insurance which when I got there they said they had nothing to do with. The car on the pictures was nothing to what we got given. The car was still unclean from the previous people. For £300 it was highly disappointing "
Value for Money: 4 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 3
CORFU, GR - Reviewed by TIMOTHY - 21 August 2023
" You need to be honest about the condition of the car you get... some wouldn't pass an MOT... and for me, personally, I was taking my girlfriend away for a romantic holiday and ended up driving her 'round in a car in worse condition than the first car I bought as a 17 year old... it was embarrassing! Sort it out... the pictures on the website have to match what you're giving the customers! It was to my absolute bewilderment when I turned up to what I thought was a car wrecking yard, but in fact a car hire car park! "
" The staff were incredibly friendly and very helpful. They went out of their way to make us feel welcome and to recommend places to visit. However, the condition of the car is no better than a paddock-basher I used to drive 'round the yard as a kid! The pictures of the expected vehicle on the website are so incomparable to what you get, it's like going into a Gucci store and walking out with a pair of kicks from primark... definitely not what you expect! "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
CORFU, GR - Reviewed by GREG - 21 August 2023
" Good site with competitive rates (although everywhere's so expensive - £540 for 1 x week medium sized car hire!!) "
" Relatively smooth process, although wasn't overly clear where the staff were directing me to at the Corfu airport "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by SUSAN - 21 August 2023
" All good. "
" Car was dated and needed servicing. Gear stick was falling apart and clutch very stiff! But basically it drove fine. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 4
KEFALONIA, GR - Reviewed by GARTH - 21 August 2023
" Not bad. Car quality good. On pick-up, the rep still tried to sell me extra insurance and was quite pushy. Even though I'd already bought this through you guys. "
" Not bad. Car quality good. On pick-up, the rep still tried to sell me extra insurance and was quite pushy. Even though I'd already bought this through you guys. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOS, GR - Reviewed by MARTYN - 21 August 2023
" ,, "
" .. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by RYAN - 19 August 2023
" - "
" Very quick and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by PAUL - 19 August 2023
" Don't hesitate to book with this company. You may not recognise the name, but they are a great company. "
" From booking to picking up the car, everything was smooth and faultless. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by EDMOND - 19 August 2023
" Recommended "
" Everything goes well. They update my choice to a new car. Definitely will choose them again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by MICHAELA - 19 August 2023
" Car was ok but no water for wipers and wiper blades were old "
" Positives: they held the car despite our flight being delayed by a couple of hours. Friendly staff and shuttle driver Negatives: Only one desk in operation in August meant service was slow. Not obvious where to meet shuttle bus at the airport. "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by JAMES - 19 August 2023
" Easy to book through Auto Europe and received clear information. "
" Exer at Zakynthos Airport were great. Collection was quick and easy, the car was high quality in excellent condition, staff were friendly and spoke good English, returning the car was no problem. We've had some 'interesting' experiences with car rentals over the years, but this all went very smoothly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by STEVEN - 18 August 2023
" Overall happy with counter staff - collection was quite long due to the above then paperwork etc took another 30mins at least and we were the only people there. Drop-off was quick and easy though "
" Overall very happy with whole process - only complaint is our flight was delayed for 3hrs which meant we arrived past 11pm. We were told by numerous people that we asked that a shuttle would come for us. When I called the office after waiting 30mins, we were told the shuttle wasn't running now and someone came and collected us. More information should be provided in situations like this as we wasted a lot of time waiting for the shuttle that was never going to come and ended getting to our hotel after 1am. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by GEORGIOS - 17 August 2023
" Very smooth process- new car- very helpful staff "
" Very smooth process- new car- very helpful staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by DIMITRIOS - 17 August 2023
" Autoeurope is great "
" Carwiz gave me a lower category car than the one booked "
Value for Money: 4 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 3
CHANIA, GR - Reviewed by PAUL - 16 August 2023
" Staff helpful "
" The car we ordered wasn't available when we arrived. We were given an alternative. Told it was an upgrade. Wasn't. A babu seat was in car. Had to be removed on our entry to car. It was left there. A few issues with car. Clutch issues. Not a great standard. But did get us from A to B. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 5
KALAMATA, GR - Reviewed by OLIVER - 15 August 2023
" Very happy experience. Smooth transition from pickup from airport to collecting car and same on drop off of car and drop off to airport. Staff very helpful & excellent customer care. "
" Great customer service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by TIMOTHY - 14 August 2023
" Excellent service "
" Great car. Excellent service, would definitely use again. Highly recommended! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by GEOFFREY - 14 August 2023
" Really happy with the service we received. "
" Lovely friendly people and very helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by PHILIP - 14 August 2023
" I have used Auto europa for years and will do in the future but car hire is becoming beset with rouge traders "
" Volta is really monza.. the car was in a terrible condition covered in scratches and dents fortunately I videoed the car on collecting it because on returning it the tried to apportion blame for one of the scratches on me .. but on viewing the video it was clearly visible on pick up ... total scam company !! "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 1
RHODES, GR - Reviewed by MICHAEL - 14 August 2023
" Appreciated the support from AutoEurope when there were some issues contacting Yours on arrival at the airport. Would be even better if the details of meeting point were updated. "
" Friendly service, really appreciated the positive interaction with the staff at both pick up and return. There were no issues with the car and we were kindly offered an upgrade to a hybrid vehicle. Everything worked well and would happily use Yours in Rhodes again. Did need a bit of patience at the airport as there is a mismatch between what Auto Europe say is the meeting point and what the actual meeting point is. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by COLIN - 13 August 2023
" All good. "
" All fine, easy pickup and return. Would use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by GAVIN - 12 August 2023
" As above but also an efficient hand back too. Paperwork completed quickly, no issues, pleasant staff member. "
" Very efficient service on picking the car up. Staff member was quick and attentive, presented the car efficiently. No issues with the car at all, very clean and in good condition. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by ANDREW - 12 August 2023
" na "
" na "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by STEWART DOUGLAS - 11 August 2023
" Astoundingly different aggregators sent me to Abbycar via AE on the same day for the same car with vastly differnt pricing...it pays to shop around. "
" Nearly every panel of the car had a scuff or dent, the staff were efficient and marked all on the checkout sheet....but I expected the car to look smarter than it did. Also the car tyres were inflated to 32 psi.....should have been 38 with 4 adult passengers and bags...I had to correct this myself and the lower pressure made a massive difference in fuel consumption and power on steep mountainous roads. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 6
KOS, GR - Reviewed by CARLOS - 11 August 2023
" Amazing "
" excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by SIMON - 11 August 2023
" Auto Europe is a great app for booking car hire for holidays and I'll continue to use it, despite the experience with this provider. "
" We had a long wait when collecting, as not enough staff on. The car was full of scrapes and dents. They would not accept our credit card as it was in my wife's name and not mine and as a result we had to pay an extra charge of €150+ to have extra insurance instead. Felt ripped off. Car was fine, if a bit bashed up. Then on leaving it back, having filled it up with petrol at local airport garage, was told by Carwiz it wasn't full and I had to pay them another €10. I left absolutely fuming. "
Value for Money: 3 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 4
AKTION, GR - Reviewed by DAVOR - 11 August 2023
" Disappointed that I did not check car more thoroughly above and below before taking it and signing off on existing damages. "
" Good until I returned the car. Check car very carefully as got caught out with a scratch under the front sill which they charged 250EUR for that I'm certain I did not cause. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 6 Condition of the Vehicle: 9
CORFU, GR - Reviewed by JAMES - 10 August 2023
" Very disappointing always want to recommend car hire firms and to also use them in future but alas not this time "
" The plane arrived late at corfu airport couldn't find tge car hire place nobody to help abd then we're charged for late arrival. Car was tired and not what we exoected "
Value for Money: 4 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 2
KALAMATA, GR - Reviewed by SUNILRAI KANUBHAI - 10 August 2023
" Cars are old models whereas images are shown of latest models "
" Cars are old models whereas images are shown of latest models "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by CHRISTOS - 10 August 2023
" As per above. "
" Top experience and top service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by DAVID - 10 August 2023
" Not impressed with waiting 20 days for credit card repayment "
" Old car not in great condition "
Value for Money: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 1
ZAKYNTHOS, GR - Reviewed by CHRISTOPHER - 10 August 2023
" A very positive experience which we will be repeating. "
" We always use Green Motion for our car hire on the Greek Islands, the service from the team in Zante is always over and above expectation!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by JULIEN - 09 August 2023
" Love AutoEurope but Car Wiz are not serious "
" Very slow unprofessional and tried to scam us. They should NOT be included in your offer. "
Value for Money: 4 Efficiency of Counter Staff: 2 Expediency of Drop-off: 2 Condition of the Vehicle: 7
PREVEZA, GR - Reviewed by SIMON - 09 August 2023
" Auto-Europe experience to book is very good. The rental experience with Yours was OK. "
" The car was OK, but it had many small dings and defects. That in itself didn't bother me, but I was concerned that they had not all been recorded on the inspection report (I took photos). In the end it was no problem, but I'd rather not have had to worry about it leading up to returning the car - I have had issues in the recent past which took considerable time to sort out (not with this company). Drop off took longer than necessary because I had to return to the counter (there was a queue) to get my deposit refunded. Most companies but a reserve on the card that expires automatically, but Yours actually took payment from my card and I'm still waiting for the funds to arrive back. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 4
ZAKYNTHOS, GR - Reviewed by RODNEY - 09 August 2023
" Recommended "
" The only negative was that the office was a bit tricky to walk to. We had to cross a big road but it was manageable. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ASHLEY - 08 August 2023
" Overall very good service "
" We had a good experience with Abbycar "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by JONATHAN - 08 August 2023
" Nice car, however I wouldn't have used this company if I had known they had no airport desk. "
" The description of the car hire location was misleading. The airport office was off site accessible only by shuttle bus. There was no information at the airport and we had to ask at another hire company to find out where they were. You had to stand outside on the pavement and wait for a van to collect you. There was no signage as to where to stand and the office phone system was not operational. The collection instructions said come out of the airport and the office would be 300m on the left. It was actually 2km down the road. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MARK - 08 August 2023
" X "
" X "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
CHANIA, GR - Reviewed by LEE - 08 August 2023
" Service was fine but the car let it down again I paid a little bit more for a better car but got the worst and it didn't have a built in GPS the lady behind the counter trying to offer me a old clapped out Tom Tom hand held thing that didn't even work. "
" Didn't have the car I paid extra for. Didn't have a GPS I desperately required. The car was dirty inside. A warning light came on all the time which left me feeling nervous about breaking down in a foreign country with a 6 year old with us. There's was loads of choice of cars on the website but when I arrived all they had was Nissan micras which left me feeling if I had have paid a lot more money I would have still had a Nissan micra. I wasn't happy. "
Value for Money: 3 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 4
CHIOS, GR - Reviewed by ERDO?AN - 07 August 2023
" Everything is very good "
" Thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by GEORGIOS - 07 August 2023
" Thankfully everything worked fine, but what truly disappointed me was the hidden cost of 900+ euros deposit which was never mentioned to me throughout the process. The thing is that I've met a few other families there that were as surprised and upset as I was. "
" They were fine, two gentlemen running the show, they've given us an okay car in an okay condition so nothing to complain about + they picked us up at the airport & drove us back which was very convenient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ANGELO - 07 August 2023
" Booking through autoeurpe was really easy and resulted in a brilliant price "
" Easy pickup. Really helpful and polite staff. Deposit left for fuel and excess. I took video recording of the full car. Car was great, relatively new, well maintained and clean. Drop off was super easy. Super nice guy doing the handover. All deposits returned "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by JOZEF - 07 August 2023
" The transaction with Auto Europe was fine in that I was able to easily book online and sent all the correct info, I felt Abbycar ruined the whole experience and it would take a good deal to consider using Auto Europe again in the future, I would not recommend at this point. "
" I opted to go for an SUV due to travelling with my wife and the two children with 4 suitcases and hand luggage. The VW T-CROSS I selected would have been perfect. Instead the two people in Abbycar office were arguing loudly discussing my order and pointing at the screen then making phone calls like they were not happy about something (I don't understand Greek). Then I was given a small Kia XCreed, I said I ordered VW SUV and he said sharply or similar. I was not going to argue as it was very late (10pm at this time) and I needed to get the kids who were very tired to our hotel 1 hour away. I had suitcases on the backseats making it cramped very cramped, its not an SUV so how is that similar? To me this was a downgrade. I understand that I got a very good price for an SUV online but thats what I ordered and I feel they were discussing this cost and decided to give me a smaller car. I also didn't like how he said I was not covered for breakdowns and I had to pay 40EUR to protect me as if the car broke down I could have to pay 300-500EUR for a recovery etc. I paid for an extra cover online and this was not mentioned at the time. He then kept stating about not driving off road and made me sign a form to say I would not drive off road as there would be a penalty charge, this made me feel uneasy all holiday when pulling into a carpark which may not be concreted or tarmaced, wondering if the car is trackered and they would fine me. The transaction could have been much smoother. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 9
RHODES, GR - Reviewed by WILLIAM - 06 August 2023
" As above "
" We hired this car only for a few days at the end of our holiday and it was perfect. The staff were really friendly and extremely helpful in helping to solve the problem of my missing passport, the car itself was almost new and immaculate. Very pleased; would highly recommend. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by MARCO - 06 August 2023
" as above "
" dissapppinted thr arriving 10 minutes late at 9.10pm, 25 eur late fee was applied... "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORFU, GR - Reviewed by JOSE - 06 August 2023
" As expected "
" As expected "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CORFU, GR - Reviewed by DARYL - 06 August 2023
" All went to plan with no problems, including return of excess deposit. "
" Our car broke down and was replaced within 2 hours, no problem. I would use green motion again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MYKONOS, GR - Reviewed by PHIL - 04 August 2023
" The carcwas fine - under-powered but perfectly adequate for the short distances on Mykonos. "
" Every thing went well despite our flight being delayed by 2 hours making the pick-up out of hours and attracting a 25euro excess. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by GEORGIA - 04 August 2023
" The voucher I was sent did not state I needed a credit card. I was not able to get the car when I arrived. I would like to be refunded, but so far I'm not even getting a response. I would appreciate someone getting back to me. "
" I was not able to get the car , as I was told I needed to have a credit card in my name. I do not own a credit card. I would like to be refunded. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ZAKYNTHOS, GR - Reviewed by ADRIAN - 03 August 2023
" Highly recommend these guys, no issues with the car. "
" Quick and easy with no hard sell! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ALEX - 03 August 2023
" Good quality , new car but quite expensive "
" X "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by DOUGLAS - 02 August 2023
" Easy to use. Good prices "
" Great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by CHRISTOPHER - 01 August 2023
" Easy and reliable "
" very efficient. quality vehicle and close to airport terminal "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by JUSTIN - 31 July 2023
" See above "
" Friendly staff and no issues with collection or drop off which, although off-site, was close enough to the airport not to be problematic. Cars weren't 'new' but the cost was lower and all worked out well. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
MILOS, GR - Reviewed by SPIRO - 31 July 2023
" . "
" . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MORRISON - 30 July 2023
" Good value for money would recommend to family and friends "
" Staff efficient and vehicle almost new Fiat 500 ideal for our needs "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOS, GR - Reviewed by STUART - 30 July 2023
" All in all the experience was pretty good. Certainly a wide choice of vehicles and a wide choice of companies available. Customers should be made fully aware of the potential of an exorbitant penalty fee if they return the car 'uncleaned'. "
" Abbycar rep was quite welcoming and helpful on collection. Abbycar rep on handover was not quite so welcoming or helpful. Initially claimed that the car had not been cleaned prior to return. I pointed out that I had personally hosed it off, cleaned the windows and removed and swept the carpets the evening prior to return. He did in the end concede this must have been the case and signed the car back in in good condition. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9
RHODES, GR - Reviewed by FOTIOS - 30 July 2023
" Ok "
" Overall ok but they withdraw the security deposit and refund it afterwards instead of "blocking" the amount in the credit card. That incurs charges for non EUR denominated credit cards. Will not use them again "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 7 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by KATY - 28 July 2023
" All very good they weren't there when we dropped off back at the airport but all good otherwise! The car was a fiat and didn't have much strength in the engine to cope with the hills in kefalonia unfortunately. Wouldn't hire that model of car again but the staff at the company where great. "
" EXER where great staff. Very friendly and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by PETER - 28 July 2023
" Awful customer service. I hired a car for a week for our holiday to Kefalonia - my father suffered a stroke on the day we were supposed to fly out so we informed we would not be able to collect on that day but we may make it out later in the week for the last few days of our holiday. We did end up flying out for the final few days to be told that our booking is no longer valid and we would have to pay for a new hire car. They can't refund anything and cannot make any exception even though I've paid to hire the car for the whole week anyway. We ended up hiring from a lovely lady at Hertz car hire (next door to Avis at the airport) and it ended up being a cheaper price than we originally paid anyway. Very poor customer service "
" Awful customer service. I hired a car for a week for our holiday to Kefalonia - my father suffered a stroke on the day we were supposed to fly out so we informed we would not be able to collect on that day but we may make it out later in the week for the last few days of our holiday. We did end up flying out for the final few days to be told that our booking is no longer valid and we would have to pay for a new hire car. They can't refund anything and cannot make any exception even though I've paid to hire the car for the whole week anyway. We ended up hiring from a lovely lady at Hertz car hire (next door to Avis at the airport) and it ended up being a cheaper price than we originally paid anyway. Very poor customer service "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
RHODES, GR - Reviewed by GRAHAM - 27 July 2023
" Whole experience was great! "
" Our experience overall with AbbyCar was excellent. Our checking-in, after arriving in Rhodes was great. We were picked up by our taxi after c.15 minutes wait (which is fine). We were attended to by a professional clerk who quickly took us through the paperwork we needed to complete. In fact the only delay, at that stage, was caused by ourselves as we hadn't remembered we needed a Credit Card in the name of the Driver/person booking the vehicle (Oops!). The car was clean and tidy with a full tank of petrol. The clerk walked us around the vehicle pointing out and marking on our contract existing damage (which was minimal, and the usual scratches you'd expect with a hire car). We had no need to contact AbbyCar throughout the duration of our stay. At the time of checking the car back (at the end of our stay), again the process was slick and pain-free. The gentleman checked that we hadn't caused any new damage and asked us to ensure we took a photo of the document confirming that to be the case, which he'd signed. We were then swiftly taxied to the nearby Airport (c.10 minutes max away). "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by MARCO - 27 July 2023
" Reasonable price "
" Very good english spoken. Thought there was going to be an issue as we arrived after their 2 hour cut off time from the time organised but was sorted quickly without issue. Drop off went v smoothly "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
RHODES, GR - Reviewed by MICHAEL - 27 July 2023
" please see my comments above. im happy for you to speak to me if you'd like to improve the customer experience as it's so close to been good - so i'd like to help you. "
" The pick up wasn't clear where to meet. The booking said T9 - which i went to and had to phone to find out where to meet. The transport to Abbeycars was fine. It felt like At reception their primary goal was to sell additional insurance - which i'd already purchased via autoeurope. so they made everything hard work after that. one credit card didn't work, so i offer to pay via debit card or amex which they refused to take both for a 700 Euro hold. the entire thing took nearly an hour to sort out. autoeurope - you need to sort out this insurance issue. i'd already paid you additional for full waiver this so having to do a seperate 3rd party hold on arrival wasn't explained with 700 euro hold put on my card. very poor experience for everyone. just glad there were no claims needs, as i can only imagine the pain. then on last day the car got a puncture on way to airport, there was no spare wheel! so we were on a remote road, little phone reception and no spare. thankfully with help from locals we got hold of abbey car and we were only a short distance from the airport so it worked out ok. I would expect more - these two points above i hope you address, one is in your gift the other - spare tyre would seem an essential thing to have in any car. Unless you sort out the waiver i won't be using autoeurope again if that is how it works if pay you and have to then have large holds on my card locally. "
Value for Money: 6 Efficiency of Counter Staff: 4 Expediency of Drop-off: 1 Condition of the Vehicle: 8
CORFU, GR - Reviewed by MICHAEL - 27 July 2023
" As above misleaded in thinking it was at the airport but it's not "
" It stated at airport, but was a 15minute walk to the office. Then when in the office told it was not them and to try another office next door. Poor collection instructions and misleading information "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 5
KEFALONIA, GR - Reviewed by SARAH - 26 July 2023
" Uncomfortable and expensive experience because of the comments above re extortionate charges at the counter. "
" Despite taking out additional insurance through auto Europe at time of booking there was great pressure to purchase more at the counter which came with fear mongering if we did not. This was unpleasant. The cost of children's booster seats was far more than auto Europe stated. We bought with the understanding it would be 40 euros, it was actually an eye watering 70 euro per seat! Similarly the cost of an additional driver was far more than stated. This was 63 euro not 40. This made the experience expensive and we felt like we had been falsely sold by auto Europe. "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by STEVEN - 26 July 2023
" Smooth process "
" The car had seen better days but was in full working order except the media system which was temperamental "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
RHODES, GR - Reviewed by MATTHEW - 26 July 2023
" As above "
" Firstly when booking online it was advertised that it was pick up at airport but after paying I got info saying that it was a shuttle bus to collect. I would not have booked if that was the case. I had info stating that I had to meet a rep at exit 5. However nobody was there and after some time I eventually found the rep at exit 9! The staff at the counter were friendly until I said I had my own insurance and then they pretty much didnt talk to me. I purchased a Peugeot 206 or similar and I was given a fiat panda that we could only just fit in with all our luggage. The car was in a pretty bad condition with dents and bumps all over and a warning sign on the dash. The staff said this was normal! Not impressed at all until we returned which we were met with friendly staff. Still awaiting or deposit return. Will not be recommending abbey cars to anyone. "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 1
RHODES, GR - Reviewed by IAN - 25 July 2023
" Office in the terminal at Rhodes and car just 100m away "
" Easy, efficient pick up and drop off "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by DAVID - 25 July 2023
" Very quick and efficient "
" Very quick and well organised. Would have preferred a note on the desk that away for five mins. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by STEPHEN - 24 July 2023
" For an old car the price for the rental was quite high - but that seems to be a problem with all companies at the moment "
" The car was quite old, and it was necessary to look over it carefully and take photos. It drove well, however. Was worried about Abbycar after seeing many negative reviews - but all was ok. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
THESSALONIKI, GR - Reviewed by CONSTANTIN OCTAVIAN - 23 July 2023
" If the terms and conditions are read beforehand, very smooth process "
" Straightforward, had all the paper ready, had 600 Euros on credit card. The deposit was returned in less than 24 hrs . I returned the car in the same condition as I picked it up "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by MICHAEL - 23 July 2023
" Have used auto Europe many times, fairly satisfied, but this time, experience in Greece was shambolic. "
" Car in a bad condition. Air conditioning not working. Car broke down after 2 days. Not sympathetic at all. Not one apology. Took too long to get a replacement. Had to send emails to confirm that I will pay for road recovery if it was my fault car broke down. Absurd. "
Value for Money: 2 Efficiency of Counter Staff: 4 Expediency of Drop-off: 3 Condition of the Vehicle: 1
RHODES, GR - Reviewed by DAVID - 23 July 2023
" All good. Easy process. "
" Excellent service though I was surprised to be shuttle bussed from the airport- 6km to the car wiz site. (I had booked it as "at the airport") - that might upset other more nervous travelling guests. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by STEWART - 22 July 2023
" Everything went well, the staff were helpful and the car was perfect. "
" Excellent service and helpful staff. Maybe an idea to add a note in the booking notes when collecting from Rhodes Airport that there will be a representative outside the entrance. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by MANDY - 22 July 2023
" All in all a very fair price and fair experience .I would not have used again if it had not been for the agent Despina being warm and compassionate. "
" Pick up was ok from athens terminal .journey to office 20 minutes .counter gentleman wasn't friendly or we coming .no bottled water as in other car hire companies.drop off there was no where to pull in and park which was very stressful as it's a very busy street.The agent Despina was a wonderful warm human being .because if her attitude I will rent again . "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 5 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by HARRY - 22 July 2023
" Second to none. "
" Most efficient service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by HAYLEY - 22 July 2023
" Easy booking process, clear documentation, good value. "
" Very friendly staff. Very efficient service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by JASON - 21 July 2023
" A good service overall but collecting the car was extremely confusing. I did not receive any information about how to collect the car at the airport so I assumed there would either be a representative to meet me or to find a kiosk, but nothing. Instead I had to call the office to find out that the mini bus was waiting for us and about to leave with other passengers. It was quite late by this time, so I was getting annoyed and tired. It would have been good if I had received some collecting-the-car "
" A good service overall but collecting the car was extremely confusing. I did not receive any information about how to collect the car at the airport so I assumed there would either be a representative to meet me or to find a kiosk, but nothing. Instead I had to call the office to find out that the mini bus was waiting for us and about to leave with other passengers. It was quite late by this time, so I was getting annoyed and tired. It would have been good if I had received some collecting-the-car instructions before arriving. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DITLEV - 20 July 2023
" As above "
" Really liked the car, guys at checkout were friendly, everything streamlined, no problems. One comment is that it wasn't possible to book children seats in advance, and Budget then didn't have enough when we turned up, which was a problem. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by WARREN - 19 July 2023
" The car was fine, spoke to someone about a later dropoff and this wasn't a problem "
" Everything was OK however we struggled finding the desk at Heraklion airport. Not signposted anywhere and we had to ask a tour rep outside who directed us to the Hertz/Thrifty desk "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by CRISTINA - 19 July 2023
" I was paying two times money for this rented car. "
" I'm very disappointed because I payed two times "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by NATASHA - 18 July 2023
" Fine experience, would use again "
" Very efficient staff at airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FIRA, GR - Reviewed by THOMAS - 18 July 2023
" Very satisfied "
" Wonderful staff who went above and beyond for us when my son was taken ill "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by CHRISTOPHER - 18 July 2023
" Please see earlier comments. "
" Staff were great - although the office was a lot further from the airport than the stated 150m - not much fun lugging a suitcase in 37C heat and having to cross main roads etc... Car itself was only OK - brakes a bit "soft" and car a bit scuffed all round and one side repeat indicator loose/occasionally popping out. Also the central locking was erratic although I think this was just a low battery in the key fob. It did mean that there was no way of locking all the doors and the boot on some occasions, which is a security risk. Just a bit more attential to detail needed I think, but acceptable. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 7
MYKONOS, GR - Reviewed by ALEXANDER - 18 July 2023
" Good service and lovely, helpful staff "
" There wasn't anyone waiting at the airport when we arrived, and we had to ring for them to come around, but otherwise everything was great. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by GEOFFREY - 18 July 2023
" Very pleased "
" Very pleased "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by MARK - 17 July 2023
" Quick and easy "
" Very nice man showed us round the car, including basic functions "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by ANTHONY - 16 July 2023
" i have no further comments. "
" There were some aspects of the hire that I was not happy with. Firstly, the pick up point is about 400 yards from the airport terminal and this can be tiring in the Cretan sun. Secondly, the fuel policy is meant to be full to full but my hire car was only half full; it is very difficult to gauge exactly the right amount to fill up when returning the car so that you are not either penalised for underfilling or giving the hire company free fuel. Thirdly, there was nobody at the kiosk when I returned the car. "
Value for Money: 6 Efficiency of Counter Staff: 4 Expediency of Drop-off: 4 Condition of the Vehicle: 8
PREVEZA, GR - Reviewed by WILLIAM - 16 July 2023
" Budget were great and very helpful Auto Europe are useless and take money under false pretences. We had chosen and paid extra for an estate car. When we were arrived we were offered a very small hatchback for 4 people as that is what Auto Europe had booked (Budget Group C hatchback = Hyundai i20. What we had booked was Group C Estate car = Opel Astra or equivalent. Ideally I would like Auto Europe to refund the additional money paiud to rent an estate car when none could be provided. In the words of the Managerr at Budget - "This locaton has never provided estate cars and we have none to rent" "
" Budget tried hard to fix the problems created by Auto Europe - see below at their own expense. Can't fault Budget for trying with the limited tools they had.......Can definitely fault Auto Europe for selling something that couldn;t be provided........ "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 9
KALAMATA, GR - Reviewed by ALEXANDER - 14 July 2023
" ok, but to many emails offering 20% off which don't amount to anything "
" all ok "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
RHODES, GR - Reviewed by CHRIS - 14 July 2023
" As mentioned above...the pick up and drop off selected was 'Airport Office'. This was not at airport and was in fact 2-3 km away. I selected an option and paid extra because I wanted to pick the car up at the airport and not wait for a transfer etc. Instead I found that I had to wait for a pick up, wait for other people to be picked up, travel 2-3 kms out of the airport and queue again for the car. Of course, the same inconvenience occurred on drop off. Not good enough and misleading details provided. "
" Good experience however I specifically wanted an airport collection and drop off. This appeared to be what I was getting until my arrival in Rodos. The AutoEurope site is either deliberately misleading or dishonest "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by SANDRA - 13 July 2023
" When booking on your website, we don't remember any details about the extra insurance mentioned ABOVE and WE OPTED FOR THE THE FREE ADDITION OF AN EXTRA DRIVER AND WERE THEN CHARGED 19.84 EUROS. WE WERE TOLD BY ENTERPRISE THAT THEY COULDN'T APPLY THE OFFER MADE BY YOU. SO AGAIN WE FELT 'RIPPED OFF' WE CAN SEND THE REQUIRED EVIDENCE IF NEEDED. ITS THE PRINCIPLE RATHER THAN THE COST. PLEASE HONOUR WHAT YOU OFFER. "
" The only criticism we had with Enterprise was the additional 250 euro charge for their insurance even though we had taken out significant insurance when booking via the website. Fortunately no claim was needed. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by LAURENTIU - 12 July 2023
" Amazing experience "
" great experience "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by NIKOLAOS - 11 July 2023
" Easy process, good rates "
" Good value for money, slight delay on picking the car up "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ZAKYNTHOS, GR - Reviewed by CATHERINE - 11 July 2023
" Top marks "
" See less. Only downside is that it's further from the airport but otherwise excellent! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by LAURENCE - 11 July 2023
" Not that I particularly care, but the car was quite dirty. "
" Despite the car I booked being available, I was initially offered an equivalent alternative vehicle. When I questioned this and asked about the availability of the car I had reserved, the staff changed the vehicle. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by JOHN - 10 July 2023
" AutoEurope I love....efficient, effective and on the ball. "
" I called a few weeks in advance explaining that we shall be arriving very late....'no problem at all, we know your flight number, someone will be here, do not worry' was the response. But no mention of a surcharge for late pick-up. And despite the fact that I have been booking my cars with AutoEurope for ever...and turned 70 three years ago, I have never been charged a surcharge for being over 70! In all I had to pay an extra Euro70 when collecting the vehicle. And it took over an hour to collect. And the guy dealing with it was surly, and stank of BO. And the car was old without a USB connection. Altogether, the worst AutoEurope (Abby) experience ever. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by ALIREZA - 09 July 2023
" I've over charged £220 when I went to collect the car. "
" Over charged. They charged me £220 extra. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 7
THESSALONIKI, GR - Reviewed by NEIL - 09 July 2023
" I appreciate that Abbycar stayed open to pick us up from the airport after our flight was massively delayed and we were able to pick our car up even though the office would normally close at 10pm. "
" It was all good. My only negative comment was an amber warning light I noticed when I had just picked up the car and driving the hour plus to our resort at gone midnight. It was too late to go back and I looked it up later and it was a generic warning light which I believe was realted to one of the DLR lights not working so nothing important. I just think it would of been nice for Abbycar to have fixed this fault before I picked the car up. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by DIMITRIOS - 08 July 2023
" Easy booking "
" Very friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by ROBERT - 08 July 2023
" Car was not what we ordered and has left me feeling cheated - would avoid Green Motion in the future. "
" Car was literally an old banger - would guess 5-6 years at least, lots of body panel damage all over the car and interior was tired and damaged as well. Gearbox was on the way out (had to double clutch to down gear on hills) and left us concerned about actually using the car to the extent we avoided some trips. "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by COLLETTE - 08 July 2023
" Would never use again . Receptionist on drop off was unhelpful and rude Will advise friends and family to stay away ! "
" Car key was broken we could not lock vehicle and we had to divert our travel and we had to exchange car at Kalamata branch ! For a lesser value manual car after we booked an automatic Breaks were sticking on smelt of burning ! They also had to be fixed "
Value for Money: 1 Efficiency of Counter Staff: 4 Expediency of Drop-off: 3 Condition of the Vehicle: 1
KEFALONIA, GR - Reviewed by ANDREW - 07 July 2023
" Very good "
" The Yours staff were very efficient and friendly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ZAKYNTHOS, GR - Reviewed by BRIAN - 07 July 2023
" Best price. Easy website. Good hire companies and especially like the free additional driver. "
" Very convenient office for the airport. Upgraded me from Citroen C1 to a medium sized Nissan. Nice car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ANDREW - 07 July 2023
" Meeting point at Athens airport not clear from Auto Europe instructions so had to hunt for the agent. "
" Hire process was efficient and the car condition was very good. Need to allow time to return car and wait for the shuttle to the airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by EDWARD - 06 July 2023
" Even if you book airport pick up Carwiz will meet you outside & drive you to their forecourt about 5min away. "
" The rental company staff were really nice & friendly all spoke perfect english & were very happy to help & extremely curtiouse "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by APOSTOLOS - 06 July 2023
" Old car, otherwise very good experience "
" Old car, otherwise very good experience "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KALAMATA, GR - Reviewed by ANGELA - 04 July 2023
" Excellent service and car "
" Agent was waiting for us in arrivals and escorted to the nearby office for car collection. Easy drop off and just a couple of minutes walk away from the airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by PAUL - 04 July 2023
" Everything went OK but the car itself wasn't quite what I ordered and, while perfectly OK for pottering around town, was underpowered for driving in to the hills of Crete. "
" Staff were very good. Car itself was clean and in decent condition, but I booked a "Peugeot 308 or similar" and got a Nissan Micro with the puniest engine imaginable. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORFU, GR - Reviewed by FREDERICK - 04 July 2023
" Will go with Thrifty again "
" Very easy to collect and drop off vehicle. Very friendly staff "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by DAVID - 04 July 2023
" n "
" n "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by HOWARD - 04 July 2023
" Efficient "
" Very friendly & helpful staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by SIMON - 03 July 2023
" Easy quick, competitive priced. And helped to contact crntauro when we were slightly delayed. All good. Thankyou. "
" Everything was great except we did not get collected by car hire company at the airport like we were supposed to. Instead we had to get a taxi which stung us for 20€ for a 3km trip due to them dropping us at a car hire company! Other than that centauro were great. We stool out the extra insurance. So it didn't matter that the car already had few scrapes, which we couldn't see when we collected it as it was dark. So generally a good experience from them. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by JEREMY - 03 July 2023
" Easy transfer "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by EVA - 03 July 2023
" Top quality "
" Great service and very accommodating staff. Good value for money too with no crazy insurance excess charges. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by NATHANIEL - 03 July 2023
" ad "
" great service at Chania, very friendly and a good price but the car was old and scruffy and had very worn tires. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
RHODES, GR - Reviewed by JULIA - 02 July 2023
" Car hire was booked as an 'on airport' pick up (I specifically searched for this on the website) but the car rental was a shuttle ride away. Not a big deal, but annoying as I had specifically searched for in terminal. "
" The car rental ended up costing more than double the quoted price because we were unable to pay a deposit for the (prepaid all inclusive) insurance on our credit card. Centauro do not take Amex, nor a credit card on Apple Pay, nor debit cards. This was not made clear on booking and ended up costing us more than 100% the initial booking cost on pick up. Unbelievable. The insurance was already paid for in full and was a full comprehensive, no excess insurance, so why they need to take over $1,000 holding on your card is a mystery. Then the first car we collected (was a 3 door not 5 door as requested) and had a warning light on the tyre pressure. This was replaced by a different car pretty quickly however. "
Value for Money: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ATHENS, GR - Reviewed by ANDREW - 02 July 2023
" Quick and easy "
" Very efficient and friendly team. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
RHODES, GR - Reviewed by GERALDINE - 02 July 2023
" The only problem was with AutoEurope who told me to wait at Exit Door 5. The doors have been renumbered and Abbycar have informed you of this. So we wasted about an hour of our rental trying to find Abbycar. Eventually we contacted them and were told it was Exit Door 9. AutoEurope need to correct this on their paperwork. "
" No problems, car ready, clean. Abbycar staff very helpful. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by THOMAS - 02 July 2023
" . "
" . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by MARTIN - 01 July 2023
" Great customer service. Waited for our delayed flight "
" Great customer service. Waited for our delayed flight "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by OSMAN - 01 July 2023
" I can't find anything wrong with the company and service regardless how long I think. Good choice. "
" Good people, good service and good value for money. I would not hesitate to book with this company again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by JOHN - 01 July 2023
" Condition of the car could have been better, but given the state of driving, parking and roads in Santorini, it would be expecting a bit too much to get a car without a few scratches and dents. "
" Staff very efficient and both pick up and drop off were speedy and courteous "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by ROBERT - 01 July 2023
" Everything was very good. Would definitely use again. "
" Excellent price and prompt collection and drop off at the airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by IAN - 01 July 2023
" Will use again "
" Very friendly and helpful staff, office is two minutes walk away from arrivals, and the car was sat waiting for us outside. Couldn't have been better "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by VASILEIOS - 01 July 2023
" AutoEurope provides a great experience. "
" Terrible experience, had to wait 45 minutes for airport pick up same for drop off. Careless staff "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by GLYN - 01 July 2023
" Used before and have never had any complaints, spot on service. "
" Very efficient and friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by SHONA - 30 June 2023
" Would highly recommend using Europcar at Kalamata airport. We got a free upgrade and no hassle to purchase insurance - we had our own. "
" Efficient service, within easy walking distance of the airport, friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARGA, GR - Reviewed by KEITH - 30 June 2023
" Good value company to deal with, nearly new car this year much better than previous . "
" No delivery to holiday accommodation offered. When arrived at office had to wait for auto union person to arrive(he's just popped out). Quick paper work ,no pressure to but extras. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by AHMED - 29 June 2023
" it's ok until you have a problem, so without problem I cannot say. "
" it was ok, a car with 97500 km at the counter it 's pretty much for a panda but it was ok and I cannot say anything because I had no problem except that they didn't try to trick me. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by JULIUS - 29 June 2023
" Nad "
" They seem to give best newer cats to customers that book rentals directly with them and give to brokers customers older and run down vehicles. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 3
KEFALONIA, GR - Reviewed by MICHAEL - 29 June 2023
" . "
" Collection took 30 mins due to queue at Alamo desk. Car was quite old 63,000km on clock. Otherwise no problems "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KEFALONIA, GR - Reviewed by MICHAEL - 29 June 2023
" No problems which is what you want. "
" Very helpful and I would recommend "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
THESSALONIKI, GR - Reviewed by DAVID - 29 June 2023
" Very good clean car and customer service. "
" Superb! Bravo "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by STEVAN - 29 June 2023
" Maximus was great to deal with, very friendly "
" Maximus was great to deal with, very friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AKTION, GR - Reviewed by DAVID - 28 June 2023
" . "
" . "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KEFALONIA, GR - Reviewed by JOHN - 27 June 2023
" Easy to book, competitive price and easy pick up and drop off. Staff in Kefalonia helpful and friendly "
" Very easy pickup and drop off. Would definitely use again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
KEFALONIA, GR - Reviewed by RODNEY - 27 June 2023
" Easy and efficient apart from the faulty tyre "
" Car was not thoroughly checked as I found a screw embedded in one of the rear tyres. Otherwise good and nice to have a hybrid which was very economical "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CHANIA, GR - Reviewed by CHRISTINA - 26 June 2023
" When we had some issues picking up our car, we called Auto Europe and they were disgustingly rude to us over the phone. Just kept saying "what do you expect us to do about it", even though the issue was their error. Unfortunately for them they were on loud speaker to a room full of other potential future customers who I think it is fair to say will not use them. We will never use again "
" Not very efficient on the desk (took us over an hour to get our car once we were seen) and tried to sell us extra insurance we already had and asked us to sign documents but weren't willing to show us what the documents were "
Value for Money: 8 Efficiency of Counter Staff: 4 Expediency of Drop-off: 8 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by MICHAEL - 25 June 2023
" Overall good service "
" Would have been nice if car was newer "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
FIRA, GR - Reviewed by ALAN - 23 June 2023
" car was just what we needed and the staff were lovely "
" Excellent experience Thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by NICHOLAS - 23 June 2023
" In general a trouble-free experience, but perhaps Alamo could sharpen their act a bit at Athens airport but perhaps they are no worse than the others there. I have no quibbles about the service from AutEurope. "
" A generally good service. The counter service was very quick, easy and efficient; but the directions to where to collect the car were vague - unlike on previous rentals there, at Athens airport there are now two car hire car parks, but we were not told in which one to find Alamo. The car was old by car rental standards, a model replaced by BMW perhaps two years ago, and had 104,000 km on the clock; it looked a llttle tired, but was in good condition and drove well apart from a few creaks. Maybe we hit busy times, but there was a shortage of Alamo staff to hand over the car once we had found Alamo or to take it back when we returned it. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 7
KEFALONIA, GR - Reviewed by GUY - 22 June 2023
" Decent car (had a few knocks from previous hirers) Easy pick up and drop off process. Very handy for airport "
" Friendly staff, decent car. Office and pick up/drop off really close to airport. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by JOHN - 22 June 2023
" Auto Europe should have done due diligence and not send clients to a shabby place like that. All the clients at the time of my visit had similar experience. "
" I booked to collect a car at the airport. It turned out I had to be bussed 8 Km away to collect it from Centauro's office, they do not have an airport site, therefore this was mis-sold to me. No one was present to meet me, I spent 30 mins calling, it was diverted to Spain. Reception staff could not be bothered to take the call, to show me to the car in a dark backyard.. Car was dirty, bad dents on the seal structure all over right hand side. The whole experience was appallingly bad service. Shocking really. "
Value for Money: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 4
ATHENS, GR - Reviewed by APOSTOLOS - 22 June 2023
" Very good service "
" Excellent service "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
RHODES, GR - Reviewed by MARK - 22 June 2023
" As above . Service advertised was clearly not service received. Feel that Auto Europe site misled me "
" Stated as on airport by Auto Europe and confirmation details said 300m walk out of exit. Not on site. 1km + away, not walkable at all. By chance bumped into shuttle so was Ok. Fuel policy billed as full to full but isn't. Actual car was O)k and service was good but not what I wanted or filtered search to. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 6
PREVEZA, GR - Reviewed by CHRISTOFOROS - 21 June 2023
" Easy no hassle hire "
" Easy hire without any hassle "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 7
PREVEZA, GR - Reviewed by MICHAEL - 21 June 2023
" I have used Auto Europe before and have no issue with this company. However we felt very let down by Alamo. "
" The car was a very old Enterprise lease with 90,000 km on the clock. Its age added to my concern during two long 7 hour drives through the mountains to the other side of Greece. We had asked for a small car as we needed one to fit in a very limited parking space, however this model was two categories bigger necessitating an uphill walk at our destination. The car had a number of minor dents and scratches. When I pointed these out, I was told that the usual damage report would be emailed to me. Though no email was ever received. I would futher add that their customer toilet is one of the worst I have encountered anywhere. "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 4 Condition of the Vehicle: 4
CHANIA, GR - Reviewed by MICHAEL - 21 June 2023
" Booking was easy and quick. Great prices and fantastic service. "
" Have used Abbeycar at Chania a few times and always received excellent and friendly service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by THOMAS - 21 June 2023
" Easy to book. "
" The shuttle bus was quick to pick us up at the airport and the staff really friendly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by THOMAS - 21 June 2023
" Straightforward process. Clear information on the conditions of rental. Minor hassle finding the collection point. "
" Very straightforward process. No surprises. Only minor problem was finding the collection point as it was not with the other rental sites in the arrival hall or on the airport (but only next door) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AKTION, GR - Reviewed by MARTIN - 21 June 2023
" I picked the car up late at night in the dark and was told to take any photos before 10am the next morning. I was worried about this as the car as it had a lot of small marks that could have become a problem when I returned it. However when I did drop the car off at the end of the rental the Green Motion person was okay with everything - he didn't even ask to see my photo evidence. He also prioritised my drop off even though he had people waiting to pick up their cars - I think he realised my urgency was greater than theirs "
" Really happy with my rental experience . However you should do something about your cabin. Im quite chilled, but other people may think you aren't the professional outfit you are simply because the cabin looks so chaotic. First appearance matter "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KOS, GR - Reviewed by ROBERT - 20 June 2023
" Had a Toyota aygo (or similar) for a week in Kos. Picked it up from Kos airport (I should have read their e-mail properly for the directions to the office, 2 minutes walk from the arrivals lounge) Actually got a Nisan Micra which was a brilliant little car. Everything worked on it so absolutely no complaints at all. "
" Had a Toyota aygo (or similar) for a week in Kos. Picked it up from Kos airport (I should have read their e-mail properly for the directions to the office, 2 minutes walk from the arrivals lounge) Actually got a Nisan Micra which was a brilliant little car. Everything worked on it so absolutely no complaints at all. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by DAVID - 20 June 2023
" Happy with the service "
" We were delayed and very late arriving for our pick up to collect the car. Astonished to find that they waited for us even if there was confusion on the pick up point. We were told it was Gate 5 but it is actually Gate 9 as you leave the airport. Never the less everything was fine with the pick up and drop off of the car and a mini bus took us back to the airport. Would use this company again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by DAVID - 20 June 2023
" No problems, very satisfied "
" Fast, efficient and friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by STEPHEN - 20 June 2023
" Apart from above comment , experience was satisfactory. "
" CC was charge for excess and not blocked as per agreement. Cost £40 due to exchange rates & CC charge on refund!!! "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9
SANTORINI, GR - Reviewed by SAM - 19 June 2023
" All good please see No.3 "
" Alamo were using Drive Car Rental who were very efficient and friendly. However on booking it mentioned Alamo were in the airport in fact they were off site and we were transferred to their premises and on return transferred back to the airport . I only mention this not because it affected our experience which was excellent but was misleading on the online booking form "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SKIATHOS, GR - Reviewed by STEPHEN - 19 June 2023
" Straight forward "
" Very friendly, quick service and helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by MICHAEL - 19 June 2023
" Great service. A member of staff was waiting for us when we got through customs and collected our bags and took us to the car collection point, just around the corner. Car was goos, service was fast and efficient and just as good when we returned to drop off. "
" Waiting for us at the airport when we arrived. Fast, efficient service. Very happy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by THEODOROS - 19 June 2023
" Information on pickup location was incorrect. This resulted in us having to walk down a very street with children where we almost got hit by several cars. I think autoeurope where at fault as you have not updated your records. So whilst I would recommend carwiz I would not recommend your website. This company runs a shuttle bus for pickup it is not located at the airport. "
" Carwiz where great despite the mixup about car collection. As a result they gave us an upgrade in the car. The mixup was due to autoeurope not updating their details "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 7
CORFU, GR - Reviewed by JONATHAN - 19 June 2023
" Very disappointing and very inflexible policy on not accepting debit cards "
" As I had a debit card and not a credit card I had to pay an additional €80 at the desk which was ridiculous and the counter staff said that if we had booked directly with Hertz we would not have had to do this. "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by PHILIP - 18 June 2023
" used Alamo last year (Preveza) and the overall service/vehicle was very good. Same again this year. Fabulous. Will use Alamo next in Rhodes (June) and Preveza again in September. Alamo provides better and more reliable service than the three other companies I have used previously in Greece. Thanks, Dr Philip Davies "
" I used Alamo last year (Preveza) and the overall service/vehicle was very good. Same again this year. Fabulous. Will use Alamo next in Rhodes (June) and Preveza again in September. Alamo provides better and more reliable service than the three other companies I have used previously in Greece. Thanks, Dr Philip Davies "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by FLAVIU - 17 June 2023
" Very easy to book. Reasonable prices. "
" Very professional and very friendly team in Athens airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SKIATHOS, GR - Reviewed by PETER - 15 June 2023
" Great experience!!! "
" Great staff - very pleased all round. Will look again next year at the company "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by ALASDAIR - 15 June 2023
" Good value "
" Only issue was-thecar engine cut out 3 times declaring a fault.and once itwould not get up a hill and we had to find alternate route. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
RHODES, GR - Reviewed by WAI HONG - 14 June 2023
" First car broke, brakes squeezing. Company does not take amex and charge for additional insurance. No mention at all about them not accepting amex for a deposit holding method. "
" Great company to deal with but does not accept amex as a deposit holding method. No mention of this in any emails or their website. Be aware "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PREVEZA, GR - Reviewed by DAVID - 14 June 2023
" Returning car to Preveza couldnt have been more efficient. "
" Check in at Preveza was painfully slow, took an hour. Car was mechanically sound but body work very tatty. To be expected as it was good value. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
KALAMATA, GR - Reviewed by JEREMY - 13 June 2023
" Alll good and great service "
" Very pleased all round "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by TESS - 12 June 2023
" Well it was easy to book and the car company were great "
" It was great. Lovely staff and great car. Only issue was finding them at the airport as it wasn't clear a van would pick us up. But once we found them it was great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ADRIEN - 12 June 2023
" Simple to use and book "
" Seventh time using Green Motion - no issues at all "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by HAYDN - 11 June 2023
" We got an excellent deal through auto Europe, no excess to pay and no deposit required at a very competitive price. Will definitely use again for our next trip away "
" Very efficient, ladies behind the counter were very welcoming. Smooth experience would definitely use again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by DAVID - 11 June 2023
" As above "
" Pressure from staff to purchase extra insurance. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by SIMON - 10 June 2023
" Great company. Brand new car, clean and well maintained. Quick transfers and very efficient service when collecting car and dropping car off "
" Very positive experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by BENJAMIN - 10 June 2023
" Good communication all around. My only issue is that the website should present people with the option to bring the excess down to zero at time of booking. I arrived at the counter to find this additional cost to be nearly the same as the entire rental itself. Then I'm faced with a pressure decision which is not nice when you're just trying to get on your way. "
" The vehicle did not have any windshield washer fluid. After a day in dusty and dry conditions, the windshield became dirty which reduced visibility. Very surprising that the fluid levels were not checked before giving me the car. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by ANN ASHTON - 09 June 2023
" Intimidated at drop off as sand in car said 100 euros, few minor scratches on passenger side that would buffer out said 992, euros. Staff circled around me and asked to pay on credit card! Disputing all with card company. Shameful and unlawful "
" Shocking crooks "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 6
CHANIA, GR - Reviewed by SUSAN - 09 June 2023
" Good service, good cars, good staff. Can't really ask for any more. "
" Have used Carwiz before and always happy with the service. Our flight was delayed but counter staff were available for the handover. No one there when I returned the car, so left the keys in the clearly labelled box. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AKTION, GR - Reviewed by DAVID - 08 June 2023
" stressful "
" couldn't open boot. had to change car "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by THOMAS - 07 June 2023
" Very pleased "
" Very pleased "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by ADRIENNE - 07 June 2023
" Disappointing. Car was covered with minor damage but did not affect performance. Baby seat was old and tatty but functional. Attempt to charge for late arrival was shocking. Very low cost but was it worth it? "
" Despite arriving at the airport well before 11pm, I had to call the office to get picked up by the shuttle bus. The employee then wanted to charge extra for arriving after 11pm. We refused to pay as we had been waiting well before 11pm. Eventually this was accepted but a very stressful start to our holiday "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 5
THESSALONIKI, GR - Reviewed by PHILIP - 06 June 2023
" I have used Autoeurope for years and the service is always excellent. As it was this time. They provided the cheapest options however, the reality was different on arrival at the airport. My experience with Avis was awful but I do not hold Autoeurope responsible for this. Unfortunately I will have to think twice about using Autoeurope in future due to this experience. "
" I went with Avis as I had a bad experience with a previous car hire. I paid twice as much than going with a lesser-known firm thinking that they would be more professional and provide me with peace of mind. This was our first trip since my 4yr old son was diagnosed with Type 1 Diabetes two years ago and I needed this trip to be a positive experience. After a delayed flight we arrived late at Thessaloniki Airport. My son's condition means that we must monitor his blood glucose levels constantly and medically treat him whenever required as his condition means if he is not treated immediately, it can be fatal. Our delayed flight landed approx. 23:45 because of the delay. We had been travelling since 10am. My son required medical treatment on landing. We also had to wait until the last people had picked up their luggage as our child seat had been misplaced. I wasn't concerned about the car hire as I had chosen Avis above others because they were open past midnight and they had asked for the flight number on booking. When we got to the desk for Avis - not in the Terminal building I had been led to believe and the signage was terrible - It was midnight. The gentleman behind the desk immediately tried to upsell me to a larger car which wasn't very pleasant. We were tired, concerned for our son and had a 4hr drive ahead of us. The Avis Counter Staff continued to run through the contract seemingly annoyed it was booked through Autoeurope. Nothing was very clear, and he seemed irked that I wasn't taking their insurance products which I'd booked through Autoeurope. By the time we got to payment he then informed me there would be an extra charge due to the time of collection being past midnight!! It was six minutes past midnight, and we had already wasted so much time trying to be upsold! I was perplexed as to why there would be an extra charge. They knew there had been a delay. I tried to explain having to wait for our luggage and how we had to treat our son but none of this seemed to matter. Avis seemed only interested in getting more money out of me that what I had already paid Autoeurope. We ended up in quite a row which upset my son and I ended up having to pay the extra as otherwise we were all stuck in Thessaloniki airport 4 hours from where we needed to be. He ranted that the desk should have been closed (contradicting what was on the Autoeurope website when I booked) slamming down a sign on the desk. He continued to rant about me having to complain to Autoeurope if I had any issues. I needed to remove my family from the situation as everyone was getting upset. I was with a party of 4 other families. All of whom had booked through other companies. None of them were charged extra for arriving after midnight. None of them were pushed into upsell - in fact all of them were given cars from the higher bracket!! I couldn't believe the treatment I received from Avis. I agreed to the payment and asked for the car to be readied quickly asking the Avis member of staff to stop arguing with me. We took the car and got on our way. The car was fine until the day we were returning. Out of all the four cars we hired mine was the one that experienced a puncture. The tyre had split and there was no spare in the car. The puncture repair kit was completely unsuitable. I ended up having to use the emergency line to organise rescue. Whilst this happened the communication was difficult and if our flight home had not also been delayed, we would have likely missed this flight. As it was, we got the car returned and the hand back all went ok. The final bill was higher than I what I booked through Autoeurope which I found annoying. Overall, I won't be using Avis ever again. It was such a disappointing experience when I was expecting the exact opposite. Everyone else had a wonderful experience, enjoying bigger and better cars whilst paying half of what I did. I had a very upset family all of whom still mention the angry Avis employee. When we returned to the airport my son did not want to go into the airport as he recognised it from the week earlier being a such an upsetting experience. I've been a loyal customer of Autoeurope for several years. Sadly, this experience will inevitably make me question using them again. Not through any fault of Autoeurope but because of the difficulty it caused using a third party and having Avis use that to wiggle out of any responsibility "
Value for Money: 3 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 4
CHANIA, GR - Reviewed by RICHARD - 06 June 2023
" Efficient and value for money "
" Efficient and value for money "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by ALEXANDER - 06 June 2023
" Seemless! "
" Polite staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PETER - 06 June 2023
" 100% recommended "
" Great service when collecting and returning, very smooth and stress free "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by HUGH - 05 June 2023
" Easy online booking system and excellent service. Would thoroughly recommend. "
" Very efficient service both at pick up and drop off. Lovely comfortable car. Only slight negative was the car was quite dusty when we picked it up so unable to verify any previous damage but they recommended we took photos of the car before we drove off. It was even more dusty when we dropped it off but fortunately there was no concerns when we dropped the car off as they accepted our confirmation that there was no further damage caused while we had it. Absolutely no mention/pressure by staff to purchase additional insurance etc. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ANDREW - 05 June 2023
" see above "
" The man who was supposed to meet us at the airport was over an hour late. With a 4 year old that was not much fun after long flight and meant we had to get a hotel to sleep in as would have got to the house (4 hour drive) too late "
Value for Money: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
ATHENS, GR - Reviewed by VASILEIOS - 04 June 2023
" overall happy with the services "
" overall I'm happy with renting from Alamo, just wish they maintained their cars a bit better (squeaking doors, blunt wiper blades) "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by DIMITRIOS - 04 June 2023
" Great customer service "
" Amazing staff and service but the vehicle was old Radio not working properly and also front wipers not working fully either "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CHANIA, GR - Reviewed by PETER - 04 June 2023
" as above "
" We rented a car from this firm and were concerned at the hard-sell tactics used to persuade us that we need to take out their premium extra cover even though we had a separate cdw policy. We are experienced renters and always use a separate cdw policy, but we were almost taken in by hard sell tactics which claimed that "lost hire costs" (ie the hire income the firm would have earned if our car was off the road as a result of needing repair) would not be covered by our separate cdw, and was never included in these policies. A very nice smooth talking young man almost persuaded us to pay as much as the two weeks basic rental (£300) for extra cover. When we checked later with our insurance they confirmed that these costs were indeed covered by our separate cdw, as is standard in most such policies. We did not appreciate being hard sold extra charges on the basis of basically false information "
Value for Money: 3 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by LYN - 03 June 2023
" Excellent service, very quick pick up and drop off! All at an excellent price "
" Decent car, very professional staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LESVOS, GR - Reviewed by PETER - 01 June 2023
" Top marks to Auto Union. Would hire from them again. "
" The whole experience with Auto Union was speedy and professional. No problems at all. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by FRANCIS - 01 June 2023
" Apart from the car, all was good "
" Car a bit old and run down, going up hills proved a bit difficult at time. On the whole though, my experience was good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ATHENS, GR - Reviewed by JOHN - 29 May 2023
" See comments about Drop Of "
" Drop Of at Airport difficult to find unless you are coming fro Athens direction "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 4 Condition of the Vehicle: 8
CORFU, GR - Reviewed by GORDON - 27 May 2023
" Easy to book with Autoeurope and experience car rental partner in Corfu was good "
" Smooth rental experience with Abbycar. No issues "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by STEVEN - 27 May 2023
" I have been using Auto Europe for many years as it is simple, reliable and always offers good value options. "
" Excellent value and service. The shuttle was waiting for me and the pick-up process was more relaxed than previous experiences at the airport. Only minor gripe was that petrol tank was a quarter full when it should have been full. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
RHODES, GR - Reviewed by ROGER - 26 May 2023
" Apart from the problem with Auto Europe giving me the wrong booking number to start with everything was OK "
" nO PROBLEMS FROM START TO FINISH "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by ZUBER - 26 May 2023
" Good price easy to book "
" Decent service "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KALAMATA, GR - Reviewed by DAVID - 24 May 2023
" Auto Europe are a good company to use for car hire at the right price. "
" They are ok, basic car hire at the right price. "
Value for Money: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 5
CHANIA, GR - Reviewed by GATIS - 24 May 2023
" If car would be in better condition,I wouldn't complain about anything. "
" Car wasn't in good condition. Front bumper was loose,back screen viper was missing,front windscreen vipers weren't in good condition.Front windscreen washers weren't working . "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 4
PREVEZA, GR - Reviewed by CHRIS - 24 May 2023
" Excellent "
" Very good "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
RHODES, GR - Reviewed by CAROLYN - 23 May 2023
" Very good "
" Very good other then we weren't told about the transfer, our ticket said it was a 300 metre walk from terminal, which it isn't "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by PETER - 23 May 2023
" Always an efficient and reliable service provided by Auto Europe! "
" A good all round experience, very helpful and efficient staff both at the office and for the transfers! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by SALLY - 22 May 2023
" We used auto europe and Exer last year and had a very good experience which was why we used the same provider again. Unfortunately the experience this year was extremely disappointing. Car rental is very competitive at Corfu Airport so I will be considering alternative options when I book car hire again later this year. "
" Pick up was meant to be Meet & Greet with sign. No one was there to meet us. We had to phone the company for them to collect us. She took numerous photos of the condition of the car & 3 main areas of damage were identified. She told me this would be emailed to me but when the email arrived only 1 area was showing on the electronic document. When they gave me the keys to the car I asked if there was anything I needed to know & was told it was self explanatory. Unfortunately it wasn't & I had to go back into the office twice for clarification of how some things worked ie the window wipers (it was raining). We understood the fuel was meant to be Full to Full. The contract stated 3/8 of a tank. The fuel light came on within 2km of driving away from their office. I phoned them & they said they'd change the contract to 2/8ths which I wasn't happy about. I put €50 of fuel in the car but the fuel gauge didn't change. I phoned them & they said I needed to drive 5-10km for it to register. I continued to my destination over 35km away & it still hadn't changed. The petrol gauge was not working. I phoned them again & they asked me to email photos. They confirmed that their email address they had used for the contract was correct but when I opened the email it was a Do not reply address! They offered to change the car but I pointed out I'd put €50 of fuel in the car and was now over 35km away from their office. "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 3 Condition of the Vehicle: 6
RHODES, GR - Reviewed by EHUD - 22 May 2023
" good service "
" For a 10cm long scratch i was charged 245 euros repair cost "
Value for Money: 2 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by STEVE - 22 May 2023
" Additional insurance slightly misleading as we still had to leave a substantial deposit with Carwizz as they said the additional insurance was not with themselves "
" Car had lots of minor damage/scratches Had to wait around when returning car as office was closed (around 12.30) although we was given a lift to the airport terminal when they eventually arrived "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 7
CORFU, GR - Reviewed by RICHARD - 22 May 2023
" Ok "
" Friendly and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOS, GR - Reviewed by GRAHAM - 22 May 2023
" I have had top class service from Auto Europe. Always quick to reply and very helpful. Booked a 4x4 camper in Iceland in 2022 and excellent service. Highly recommended "
" Very good and friendly service. Excellent value for money "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by MICHAEL - 22 May 2023
" Good price "
" Good price "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOS, GR - Reviewed by ERIC - 20 May 2023
" When I returned the car, the office was closed. After waiting a while I contacted the company by phone and was told to leave the keys at a nearby hotel. If this was going to be the case I should have been told at collection. "
" See number 5 "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 3 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ANTHONY - 19 May 2023
" Easy to book on line. "
" Great service, smooth pick up of car, quick compared to previous experience with another company. Friendly and helpful staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by PHILLIP - 19 May 2023
" Very pleasant hire from beginning to end "
" Straight forward hassle free rental from knowledgeable staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by DAVID - 18 May 2023
" All very straightforward & @ a good price "
" All very straightforward & @ a good price "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ATHANASIUS - 18 May 2023
" Enterprise what a wonderful experience "
" From start to finish good customer service especially from Demetrius on returning of vehicle "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by JOHN DOUGLAS - 16 May 2023
" Courteous and efficient - a pleasure to deal with. "
" Very helpful and pleasant staff. Trouble free and quick pick-up and return. Good vehicle. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by KONSTANTINOS - 16 May 2023
" Will use autoeurope again on my next trip "
" Professionalism 100% throughout the 10 years i consistently choose enterprise to rent a car when needed "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by JOHN ROBERT - 15 May 2023
" The car was fine. The office staff were good. Having to wait outside arrivals for a shuttle service that didn't arrive was annoying...especially when it was only a 10 minutes walk to the office. "
" We were kept waiting at the airport for 1 hour for the shuttle service to the Yours office. In the end we walked to the office. The office staff said they did not have our flight number. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
RHODES, GR - Reviewed by KULVINDER UJJAL - 15 May 2023
" Excellent "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by PHILIP - 15 May 2023
" Auto Europe side all good "
" Driver's wiper blade needed replacement and the interior was not clean "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
HERAKLION, GR - Reviewed by ROBIN - 14 May 2023
" Nice car at a very good price. "
" As a walk-up client it was difficult to find the booking desk inside the airport. Car was not full as -promised. I wasted €10 on excess fuel. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by CHRISTINE - 13 May 2023
" I will definitely use Enterprise again. They were efficient, very friendly and really put me at ease "
" This was the first time I had rented a car abroad since my husband died and I was very nervous about the whole experience. There was no need to be as all the staff at Enterprise were very friendly, obliging and informative. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by PANKAJ - 12 May 2023
" Pleased with the service from vendor and happy in the promptness. "
" Small car, good service from "YOUR CAR HIRE" "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by KEITH - 12 May 2023
" Check in online made the pick up much quicker. "
" It would have been nice to have been able to select a specific model of car "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 9
CORFU, GR - Reviewed by JACQUELINE - 12 May 2023
" Very good service ,just rebooked for my return in months time to Corfu "
" No problems at all just booked again for my return to corfu "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by VUN LUUNG - 12 May 2023
" No comments and just to say we have been using AutoEurope for a long time. "
" When we picked up the car, the form filling was slow and we weren't made clear about taking on the extra 15Euro/day full insurance cover, and had to make a credit card payment of 950 Euro which wasn't blocked by actually charged to the card. When we returned the car, we felt that they looked over the car for every detail to try to charge us for damage. They identified some grass cuttings that were embedded into the lower bumper spoiler and blame us for going off-road rough, which we didn't. The roadside verges are indeed rough in Crete and must have caught some mounds of grass when we parked. There was no damage to the spoiler at all. Then they indicated that one side of the rear bumper was bugling and said we must have hit something, although there were no marks, and we did not hit anything, It's just the bumper on the Aygo is very flexible. Lastly they managed to find two light scratches along the passenger side doors, covering both doors. We are not sure how they were made, and they were so light that a little wax polish would have cleared it up, but they insisted to charge us 185Euro per panel which came to over 360 Euro for this very light scratch. Unbelievable. We could not recommend Drive. "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 4 Condition of the Vehicle: 9
RHODES, GR - Reviewed by IAN - 11 May 2023
" Only minor problem was that documentation was inaccurate on collection point as terminals at Rhodes had recently been re-numbered. "
" Excellent service and tips about driving in Rhodes. Staff extremely efficient. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by IAN - 10 May 2023
" 10/10 "
" Within around 15 minutes of arriving at the Alamo desk is was in the frental and on the way to my hotel. Exceptional service. It was the same when I returned the car :) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by ELIZA - 09 May 2023
" Always come up trumps which ever country or company I book through them "
" Airport shuttle fine both ways. Car condition fine for the price paid. Drop off very stress free Thanks "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORFU, GR - Reviewed by PETER - 08 May 2023
" Good value basic car. "
" Quick and easy pick up- easy to walk to office rather than wait for bus as we didn't have much luggage. May be tricky with children "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by AJEYA - 08 May 2023
" I may be mistaken but Your reviews seen to have stopped since July last year. I have been using auto Europe for a decade "
" I had booked a golf but was told there wasn't one and was given a cheaper Nissan pulsar which had 47000 miles on the clock with frayed steering wheel and barely legal tyres. The windscreen wiper blade on the driver's side was half torn so cleared only the lower half of the windscreen. We noticed it only when it rained and there was a lot of that during the rental. It is not full to full fuel so ended up leaving more petrol than when I started in order to make sure I didn't get charged. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 4
ATHENS, GR - Reviewed by ELEFTHERIOS - 04 May 2023
" N/A "
" N/A "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DAVID - 04 May 2023
" The whole process was hassle free "
" Very friendly and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
THESSALONIKI, GR - Reviewed by VINCENT - 03 May 2023
" The people were great and the car was very good but not quite perfect. "
" The people were great and the car was very good but not quite perfect. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by DAVID - 02 May 2023
" Used auto Europe on many occasions however confidence shaken on this occasion so unfortunately may have to go elsewhere next time "
" Had to pay for breakdown. This is unusual and not mentioned in the voucher. Car condition was awful and sounded mechanically unsound. Auto Europe should not be promoting this company "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 6 Condition of the Vehicle: 1
RHODES, GR - Reviewed by DONAL - 27 April 2023
" BAD! "
" I won't use your company again as: 1. I had to pay the rental company almost as much as I had paid you as i AM OVER 75 - THIS WASNT MADE CLEAR WHEN I ACCEPTED THE BOOKING 2. Your voucher stated the rental company was 300 metres from the Airport. It was not - we had to be driven there and back several kilometres away and had to wait 30 minutes at the airport fro them to turn up "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by THEANO - 25 April 2023
" Great expérience "
" Great, super helpful staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KOS, GR - Reviewed by RENE - 25 April 2023
" Excellent. Rep met us at the airport and walked us across the road. Car was thoroughly inspected by both parties before we drove off. No hassle to buy any extras. Great experience. "
" Friendly helpful staff, no difficulties picking up the car. Overall a very professional team "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by BRIAN - 24 April 2023
" use of car ,suzuki balerno white, no problems at all, frugal fuel consumption especially on motorways, "
" the same excellent service each time i hire a car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by GEORGIA - 23 April 2023
" Took an hour and a half for the car to be ready despite nobody else being there. The car was just not ready in time and an alternative wasn't provided. It was old and I'm terrible condition. Air con barely worked and the radio and Bluetooth were non existent. "
" Took an hour and a half for the car to be ready. It was old and I'm terrible condition. Air con barely worked and the radio and Bluetooth were non existent. "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 2
ATHENS, GR - Reviewed by TIM - 23 April 2023
" Very good and helpful "
" It was much easier than previous times No queuing The only thing I would have like was a map . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by WILLIAM - 21 April 2023
" Helpful staff "
" Very friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by SOTERIOS - 21 April 2023
" This is the first time we have hired a car indirectly via another company but it was great. First the cost you had good prices for the car hire also the available insurance backup on offer for the car hire. Easy straitforward booking process and almost immediate confirmation was great. We would consider booking through your company again as we felt safe that if there were any problems with the car hire that you would have helped resolve them. The only minor issue we had was when we contacted the help desk out of hours, although we spoke to someone they could not help us change the pickup time of the car. It was within the 48 hours of pickup and as we were not flying in to Athens we could not give alternative flight details to enable the assistant to pass to the Enterprise team to inform them of the request for a later time to pick up the car ( we were already in Athens and had booked the car hire for the later part of our trip and so had arranged for an airport pickup to make it easier to drop of for our departure from Greece- we wanted to pick the car up later in the day but in the end we picked up the car as originaly booked by us.) "
" We selected Enterprise as they are well known and have had good reviews in the past. We were not disappointed. The staff at the airport desk were friendly and professional. The chap at the car rental parking, Demetris Sotos was super. Very professional and friendly we checked the car together he noted any pre existing damage on his report, explained to us how they judge the damage on the body of the car and allowed us to keep the car in the car park until my mother and son were able to join us from Athens about 30 minutes later. He was also the same on our return, gave a professional and friendly servive and we examined the car together again. A full report was sent to me via email both for the initial check and the final check after they occured. The car was excellent, clean inside, spacious, what we had paid for and with only very minor damage to body work. We had a very comfortable ride in it for the rest of our holiday. We are very happy with the car we received and the service from the Enterprise Staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by IOANNIS - 20 April 2023
" Good value for money. Friendly staff and straightforward pick up and drop off. Easy and reliable booking with Auto Europe. "
" Good value for money. Friendly staff and straightforward pick up and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by PAUL - 19 April 2023
" All worked very well and seamless in terms of service. More than lived up to expectations. Thank you "
" Great value, professional & friendly service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by ALEXANDROS - 19 April 2023
" Fast, efficient. Many thanks "
" friendly helpful service, and the car didn't let us down. Many thanks. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by GENADIJS - 19 April 2023
" No comments, using AUTO EUROPE every holiday, goo job guys. "
" Not accepting some credit card is not acceptable for airport car rental companies, arguing instead of finding a solution is not acceptable too. Full insurance buying still requires a deposit, looking for minor millimeter scratches on full insurance??? Luckily I am a good driver and did not have scratches, but I assume if I had some they would hold a deposit on full insurance? "
Value for Money: 4 Efficiency of Counter Staff: 2 Expediency of Drop-off: 5 Condition of the Vehicle: 7
RHODES, GR - Reviewed by ANDREW - 19 April 2023
" great car and friendly staff. One small thing. the website said we would collect the car from the airport but in fact we had to get a minibus to pick up the car. There were no signs anywhere saying this. luckily someone from another car hire firm was able to help us. "
" great car and friendly staff. One small thing. the website said we would collect the car from the airport but in fact we had to get a minibus to pick up the car. There were no signs anywhere saying this. luckily someone from another car hire firm was able to help us. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by ANDRZEJ - 19 April 2023
" No problem whatsoever "
" No problem whatsoever "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by NEIL - 18 April 2023
" Good communication from Auto Europe and a good price. "
" Friendly and helpful staff, not pushy on insurance upgrades. Only negative is that when I needed to use the horn as a car pulled out in front of me, I found the horn didn't work. I reported this on returning the car And the staff seemed very concerned and surprised. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by MICHAEL ANDREW - 18 April 2023
" Very good. Refer to question 3 answer above. "
" The staff in Heraklion were very friendly and helpful, and made the picking up and return of the car very quick and easy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by EDWARD - 18 April 2023
" Autoeurope did not care that their we site had incorrectly listed abbycar as "in terminal" during the booking process which we paid a premium for, nor sid they care that the car was not of the same class and that the car was dirty on collection "
" The car we were given was not the same standard as we had booked. The location was not at the airport but outside the airport on a road with no pavement which was very dangerous for us with our small children and luggage. The booking listing lied and said it was in terminal and then changed it on the voucher. The car we were given was very dirty. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 1
AKTION, GR - Reviewed by SIMON - 17 April 2023
" Better price if booked direct with greenmotion "
" Slightly off airport area, but not too far "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
AKTION, GR - Reviewed by DAVOR - 15 April 2023
" Good deal and never had an issue. "
" Efficient and good car "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by DONALD - 15 April 2023
" Good service overall. Confirmation email initially didn't arrive but was fixed with a call to customer services "
" Service was 10/10 but vehicle was disappointing in terms of both model and condition for a premium rental company. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
KOS, GR - Reviewed by RUTH - 14 April 2023
" The lady in Kos was what made the experience great. "
" The lady we spoke to in Kos was fabulous. Thank you so much. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by MARCIA - 14 April 2023
" Easy booking with great features. "
" Car a little tired, and bigger than ordered (which is not always better). Minor downside with Green Motion is separate Excess Protection insurance companies don't cover Green Motion rentals. Not sure why this is... found one in the end. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 7
KALAMATA, GR - Reviewed by ROB - 12 April 2023
" Great price from Auto Europe and excellent communication when I re-booked due to a very large drop in price nearer our departure date. Thrifty were brilliant too, so overall an excellent experience. "
" The staff at Thrifty Kalamata are brilliant. Friendly, professional and extremely helpful, the car was in excellent condition and the collection and drop-off very quick and painless. Overall superb! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by CHARLOTTE - 11 April 2023
" efficient and easy "
" charming and efficient staff at Kalamata "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by RUPERT - 11 April 2023
" AutoEurope is always excellent to use m. "
" Competitively priced. Excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by NIGEL - 10 April 2023
" The car was in a poor state though with lots of dents and scratches. "
" Avis seem to be efficient at the check-in desks and the vehicle was close to the terminal. The check-in guy was excellent. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
RHODES, GR - Reviewed by PETER - 10 April 2023
" I think the comments in Box 3 suffice about the car hire company. I don't think booking through the auto europe website is an experience is it, or am I missing something? "
" Very friendly and efficient staff, picked us up once we phoned, excellent wee Citigo well-maintained. Drop off equally easy and pleasant. Will definitely use this company again the next time we are in Rhodes. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by JOHN - 10 April 2023
" Very satisfied with the condition of the vehicle, and value for money. "
" Great value and hassle free full to full policy. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
KOS, GR - Reviewed by KEVIN - 10 April 2023
" Easy to book and collect car. "
" Very efficient service. Excellent value. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by RAFAL - 10 April 2023
" Very positive "
" Fantastic "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by JOAO - 09 April 2023
" Pleasant experience. Straightforward service "
" Efficient and quick service "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 9
THESSALONIKI, GR - Reviewed by ASSAF YITZHAK - 07 April 2023
" nice website "
" I oredred a car with 4 doors - FIAT PANDA or similar, but when I arrived to Centauro they gave me a small car of only 3 dors, and don't even told me about it. When I asked them about it, they told me that this is what they have, and don't even thought to compensate me. I told them that I paid for a bigger car, and they said this is a mistake, and I have to wait till thay will have FIAT PANDA like I ordered. I waited in the office a long time untill they get the correct car, and they didn't even apologize for that. "
Value for Money: 4 Efficiency of Counter Staff: 4 Expediency of Drop-off: 3 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by GEORGIOS - 05 April 2023
" Always very nice experience. "
" Professional and very kind. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by NIGEL - 02 April 2023
" Fast, efficient service at collection and return of car "
" Fast, efficient and friendly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by MUBASHAR AHMAD - 27 March 2023
" It was rubbish. The company sent the confirmation saying they had a counter at the airport which is false.. called them for hours.. got no car and no one turned up. Got fed up late night and had to rent a car from Avis. Lost my money too.. just bloody rubbish "
" It was rubbish. The company sent the confirmation saying they had a counter at the airport which is false.. called them for hours.. got no car and no one turned up. Got fed up late night and had to rent a car from Avis. Lost my money too.. just bloody rubbish "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by ROBERT - 23 March 2023
" No problems "
" Efficient and friendly staff. My only complaint was the long walk from airport Arrivals to pick-up point. There are 2 car rental areas, and there was no sign-posting to indicate where we should go. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by KOSTAS - 23 March 2023
" GREAT SERVICE AND CAR. THE RENTAL PRICE ALSO WAS EXCELELNT BUT NOT HAPPY ALL WITH THE RENTAL PRICES YOU ARE QUOTING FOR THE SUMMER WHICH APPEAR TO BE EXTREMELY HIGH AND UNACCEPTABLE "
" GREAT SERVICE AND CAR. THE RENTAL PRICE ALSO WAS EXCELELNT BUT NOT HAPPY ALL WITH THE RENTAL PRICES YOU ARE QUOTING FOR THE SUMMER WHICH APPEAR TO BE EXTREMELY HIGH AND UNACCEPTABLE "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by ADAM - 22 March 2023
" Please see above "
" The office of this company does not exist, upon calling the number on the confirmation I was told to wait for a pickup at arrivals which never arrived and as a result I did not have this car for my trip "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by GEORGIOS - 16 March 2023
" Very satisfied with the service "
" Everything was perfect. Very satisfied with the staff and the service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by SUSAN - 15 March 2023
" Very positive even with the need for a replacement car because the one I picked up at the airport had a mechanical fault "
" The car I collected had problems which got worse so it was an uncomfortable journey after I left the car lot. That said, once reported the car was collected almost immediately & the replacement arrived a couple of hours later. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
THESSALONIKI, GR - Reviewed by ANTONY - 15 March 2023
" You need to check location - being accurate wrt on/off airport is a must (they are still showing as being on). Also appears that AE's clients are being given the tatty cars as the rest on the forecourt looked fine. "
" Started badly as the collection is not on site as it said when I booked. Wasted 45 mins finding pick up point and waiting for collection. Then we found the carwas in a pretty poor state. Many dents that hadn't been repaired on the front, rear, passenger side and roof, scratches on all the wheels and the engine warning light was on when collected (told we shouldn't worry). It worked - but that's about it. Also objected to being charged and insurance deposit when we had paid for insurance, and a deposit on the fuel. "
Value for Money: 4 Efficiency of Counter Staff: 4 Expediency of Drop-off: 4 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by ANTHONY - 07 March 2023
" No problems from picking up to dropping off "
" Very good. No problems "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by IOANNIS - 04 March 2023
" friendly, easy to rent paperwork , efficient, professional Condition of car , one of the best that I have rented "
" Efficient and professional "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 9
THESSALONIKI, GR - Reviewed by STEVE - 23 February 2023
" I am still waiting for my refund as we never got the hire car "
" The flight was delayed so by the time we arrived they were shut and our car hire was cancelled by them. We ended up having to get a taxi that was £180 euros. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
RHODES, GR - Reviewed by TIMOTHY - 21 February 2023
" Highly recommend as everything went so smooth and the process was simple "
" The whole process was quick and simple. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by NIKOLAOS - 21 February 2023
" Easy booking experience and great value. "
" Very friendly staff and good price. Car wasn't in perfect cosmetic condition but I didn't mind at all. Only thing they can improve on is the way they hold your deposit. Instead of holding on the credit card they charge it and then they charge it back. This means that if your credit card is on a different currency to theirs, the money you will get back might be different. In my case, as the £/€ increased, it meant I received almost £50 less back. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ATHENS, GR - Reviewed by BOBBLEY - 10 February 2023
" It was very easy and the car was excellent "
" Super easy and very patient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DESPOINA - 30 January 2023
" I am a customer of Auto Europe and do recommend the site to friends as well "
" The key would not work as expected and had to be used manually.there was also a sound from the pedals as if they need to be oiled. generally happy with enterprise and Sergei was very polite and helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by THOMAS - 27 January 2023
" Good value for the money and professional services "
" Very friendly and professional staff. The vehicle was new while everything run smoothly. The only disadvantage I found was the luck of space for parking when I returned the vehicle at their office in downtown Athens. Nevertheless overall it was an excellent experience and very good value for the money. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by EVANGELOS - 25 January 2023
" Very happy "
" Very happy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
SKIATHOS, GR - Reviewed by PAVOL - 19 January 2023
" j "
" h "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
ATHENS, GR - Reviewed by EVANGELOS - 17 January 2023
" Very good without any worries "
" Nice company,nice people "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by CHRISTODOULOS - 09 January 2023
" Excellent overall! "
" Excellent overall! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by XENOFON - 09 January 2023
" very easy will use again "
" very easy and quick, highly recommmended "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by LAMPROS - 09 January 2023
" Very unhappy with the vehicle condition and driving experience. "
" The car tyres were very worn out. The car needed alignment. The car needed balancing. The cruise control didn't work. Overall condition was poor - it felt like the car had been in an accident in the past. "
Value for Money: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
ATHENS, GR - Reviewed by DIMITRIOS - 08 January 2023
" very good prices "
" I wish I would have the option to choose the car I booked during my reservation "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by KYRIAKOS - 05 January 2023
" Great overall experience "
" Great car, top customer service -> highly recommended! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by EPAMEINONDAS - 04 January 2023
" Very good service, will return "
" Very good service, will return. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DAVID - 28 December 2022
" see above, service process was very good, but car was awful. "
" The service was very good and pick up and drop off was efficient and hassle free. Major issue was the car which was too small and awful to drive. I've been driving for over 30 years and hired cars in many countries and that was the worst car I have ever driven. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by ILIAS - 23 December 2022
" 5 star service "
" Polite and professional "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by IAN - 21 December 2022
" Very good experience. "
" Very good experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by BENJAMIN - 21 December 2022
" Great "
" Great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by SAMOUIL - 16 December 2022
" Carwiz are a very professional company. Highly recommended. "
" Quick turnaround good cars and good value. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by IAN - 16 December 2022
" Overall an stress-free experience - the staff are calm and courteous. I was dropped-off by their shuttle bus directly outside the departure area after returning the car. "
" Nice people, calm, efficient, helpful, reassuring. Nice car, good location and of course, an excellent price - exceptional value for money. I have used Green Motion before and always been satisfied. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by CHARBEL - 24 November 2022
" Was great "
" Was smooth and fast "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ANTHONY - 22 November 2022
" . "
" . "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by PAMELA - 21 November 2022
" Information was clear and open in deciding what car to book. It was easy and straightforward to book and pay for the car with Volta4U via Auto Europe. Details provided regarding the booking were helpful and easy to download and therefore could be kept available during the booking. "
" The staff were helpful, friendly and straightforward. Fiat 500 is an easy car to drive and park. Although quite small it is fine for two people. It did not take long to get the car rental started from the airport and also not long to get back to the airport after returning the car. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
SANTORINI, GR - Reviewed by IAN - 17 November 2022
" Thank you for good service "
" Firstly, I was charged a "Late delivery fee" because our plane arrived late. The booking said that the pick up was "Sun-Mon all day", so I was not expecting that we would be charged. I took this up with Auto Europe upon return and was given the fee back. I don't think Budget should have charged it though in the forst place. Secondly, the car (Citroen C1) had covered 100,000 km and was very tired looking. It had no drivers sun visor which was quite dangerous on a couple of occasions. Even the number plate fell off at on point and was dragging only the ground, so I had to stop on a busy road to try and repair it myself. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by RAY - 13 November 2022
" excellent providing the rules and assistant. But still waiting to return it back my Deposit. "
" good service and assistance "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by WILSON - 10 November 2022
" Booking was simple with very reasonably priced excess cover. "
" Very efficient pick up and drop off. Pleasant and helpful staff. Only quibble was fuel policy of part full to part full. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by PAUL - 10 November 2022
" Auto Europe was OK. "
" The staff were all great to deal with. The car provided was messy inside and had a fair amount of exterior damage on collection but everything was noted on the document so wasn't actually an issue for us. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PREVEZA, GR - Reviewed by DAVID - 10 November 2022
" See above. "
" My car hire with Alamo has always gone very smoothly. I cannot fault it. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by LUKE - 09 November 2022
" Great "
" Great staff. Car was not the cleanest but was fine for my needs "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORFU, GR - Reviewed by SPYRIDON - 09 November 2022
" Excellent value "
" No problems, staff verry efficient and polite "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by ALISTAIR - 09 November 2022
" I had no problems at all. I sent in an email to make a slight change to drop off time and the staff were really helpful. "
" Very fast and helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by ROBERT - 08 November 2022
" Efficient as always "
" Best customer service I have ever had from a car rental station ! "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
IGOUMENITSA, GR - Reviewed by WILLIAM - 08 November 2022
" Very thoughtful and helpful "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by SALLY - 07 November 2022
" Auto Europe's web site is extremely user friendly and it was very easy to book the vehicle I wanted. The additional information provided by email afterwards was very useful which in turn lead to a streamless process at the local resort. "
" The car hire process was very easy. The local lady who processed the paperwork was very friendly and helpful. There were a few bumps and scratches on the car but usual for a hire car. The car was economical and comfortable and served it's purpose very well. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by MICHAEL - 05 November 2022
" N/A "
" Brand new car and quick to get me on the road. Return was easy and hassle free. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by STEVEN - 05 November 2022
" Quality of service providers has in the past been fair but Green Motion was extremely poor "
" On pick up no one in office and had to wait for 10 minutes to be processed. Car broke down. Took two hours for initial call back. Promised action on replacement car following morning but replacement car was not delivered until 4pm after much chasing with a number of unanswered calls, which ruined our plans for the day. Replacement car was in very poor condition. No apology was given for inconvenience or rebate offered for loss of hire. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by KYRIAKOS - 03 November 2022
" my favourite site to book car rentals "
" great value for money, good and fast transfer from/to the airport, great car quality "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by JOZEF - 03 November 2022
" Quick transfer, very friendly staff. "
" High recommended. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by SARAH - 02 November 2022
" When booking the car seemed very good value. It was only when we saw the quality if the vehicle (compared to the other one we also rented) that we realised the other (cheaper) car was far better value ! "
" We rented tw ideb tical cars in the same category. We received two identical cars, Suzuki S-Cross. However, one had an in-car screen to connect navigation, lights which came on automatically, padded seats and good comfort. The other had no screen, basic seats, no automatic lights and was generally much older and far worse appointed. Just a car of much lower quality. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 4
MYKONOS, GR - Reviewed by RICHARD - 02 November 2022
" All good. Scratches on vehicle, but no big deal, it didn't make any difference to me or my experience with exer. "
" Staff were incredibly helpful at Mykonos. Easy pick up, Easy drop off. Very happy. The exterior of the car had a few bumps and scratches, but nothing that effected my experience. Inside was very clean "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAROS, GR - Reviewed by BRUCE - 02 November 2022
" Highly recommended "
" Highly recommend "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VOLOS, GR - Reviewed by NEIL - 01 November 2022
" All good "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ANDREW - 01 November 2022
" Auto Europe were fine and helpful when I needed them. Notification ahead of time of the credit reserve amount would have saved me 110 euros. "
" The service overall was fine although I do have 2 issues. 6 of us arrived at 9pm on a Sunday night, it is sold as meet and greet however there was no one there to meet us so after spending 15 minutes searching for a rep, I called the office. No reply, I then called AutoEurope in the UK, they put me through and I arranged the pick up which arrived quickly. The credit reserve was exceptionally high, over £1700 and I did not have this amount available on my card so we had to take 2 taxis to where we were staying. Monday morning I was able to speak with my bank to extend my credit limit. I then returned in a taxi to collect the vehicle. The credit reserve is incredibly high and had I known this ahead of time I could have made arrangements however I ended up spending 110 euros in taxi fares due to this fact. Almost double the cost of the vehicle rental. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 5
HERAKLION, GR - Reviewed by SEBASTIAN CSABA - 01 November 2022
" The deposit asked was 900, not 750 euros. In the end I went with paying full local insurance with the renter,that didn't require a deposit. Overall it's cheaper and safer to deal straight with the company than use a 3rd party. The extra protection you're sold initially won't save you the hassle if you have an incident "
" The staff was very nice, at return, they helped me print my boarding card and offered a little refreshment. A little issue with the car which didn't register on the dashboard the full fuel level, however I was lucky I didn't have to return it full otherwise I would have been penalised "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by ARCHDALE - 01 November 2022
" Easy "
" Great staff "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORFU, GR - Reviewed by SARAH - 31 October 2022
" Excellent service and great value for money. Will definitely use Alamo again. "
" Superb service at both collection and drop off. Such a relief for once to have a staff member explain they aren't trying to find tony scratches or reasons to fleece you when you return the car. This really matters to renters and to us "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by BERNICE - 31 October 2022
" My experience with Auto Europe was good. The price was reasonable and the transaction was easy. My only reservation would be because of your association with Green Motion. If I go to book with you again and see that company name - I would cancel straight away. "
" My daughter and I had to walk over a main road that did not have a pavement, with suitcases to a yard with a portacabin. We had to wait over an hour and a half as there was only 1 person there to book people in and the lady before me had a lot of questions/problems with her booking. When it came to me booking in, the power went down in the portacabin and so all the info was lost and we had to start again. The actual car was quite beaten up and so I was glad I took a video of the outside and I pointed out scuffs and broken parts as when I dropped off (I arrived at 4:30 and no-one was there - more about that later!) the lady pointed out a broken wheel shield that the man hadn't put on the form. She was going to charge me but I was able to prove it was already there and I had pointed it out. When I arrived to drop the car back the yard was closed. I had to call them and they kept insisting that the office opens at 4pm. It took me a number of times to explain it was actually 4:40pm. Eventually a lady turned up but didn't seem very happy at all to be there - like it was my fault she needed to work! All in all I would not recommend Green Motion at all and I would suggest, to save your reputation, that you are not associated with them. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 4 Condition of the Vehicle: 5
RHODES, GR - Reviewed by STEWART - 31 October 2022
" Would recommend "
" Easy to deal with "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by MARK - 31 October 2022
" As above. "
" Besides some scratches the car was in very good condition. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORFU, GR - Reviewed by RICCARDO - 30 October 2022
" Overall good experience "
" Location not in terminal as advertised "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FIRA, GR - Reviewed by LUKASZ - 30 October 2022
" Would recommend Volta "
" Excellent service. Our car was waiting for us. Quick check and ready to go. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by BRIAN - 30 October 2022
" a good car to to use , not the first time. staff very profesional. "
" a suzuki balerno presented in fine condition by athens airport alamo staff, only one fly in the ointment was the lack of "volume" up/down, AS BOTH RADIO SET AND STEERING WHEEL CONTROL BUTTONS DID NOT WORK AT ALL., fine set at loud for a 2 hour motorway drive south to nafplion at 3am in the morning , any other time not so. staff imformed 2 weeks later on return. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by JAMES - 30 October 2022
" Having not accepted for very good reasons the rental car booked on Auto Europe website also paying for cancellation protection and reserving additional cover for £32.20 . I have twice emailed and requested a refund and twice so far been given feeble excuses and not been offered a refund . I have done nothing wrong in refusing the rental from Exer and am very disappointed at this stage to have to fight my case when it is plainly obvious a refund should have been offered immediately. I expect a positive response in the near future . "
" Vehicle was not in rentable condition with numerous serious dents and scratches noticeable on bodywork . Rejected the car , and refused to leave an excess credit card or cash deposit. Had reserved an added insurance of £32.20 on Auto E website only to be charged €132 for the same insurance , which I refused to partake as I wasn't expecting these hidden extras . Was told to either pay the €132 and €200 cash excess or no car . As we had already rejected the vehicle due it's condition there was no further transaction . Had to taxi to our accommodation at 1 am in the morning and hired from a local company called U Drive and was satisfied with their terms and conditions . "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CHANIA, GR - Reviewed by RICHARD - 30 October 2022
" Great choice of providers and vehicles "
" Quick and efficient service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by LUCIAN - 30 October 2022
" Excellent rate and all instructions very clear. "
" Excellent, friendly staff, good vehicle and pick up / drop off very easy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by NIKOLAS - 30 October 2022
" Everything was great apart from the hidden added costs when collecting the car. "
" Everything was great apart from the hidden added costs when collecting the car. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by BYRON - 29 October 2022
" A satisfied customer "
" The price was right. the depot was not far from the airport. The van was clean and didn't miss a beat. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by RAYMOND - 28 October 2022
" Autoeurope is favourable due to the efficiency and professional attitude towards its customers. "
" Good service, could do better with cleaning car. Very dusty. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
CORFU, GR - Reviewed by ADRIENNE - 28 October 2022
" The only thing I would say is Abbey cars is more like 500m from the airport not the 150m in the directions "
" As below "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by SAMOUIL - 27 October 2022
" Stress free experience. Pleasant staff, nice cars. "
" Reliable and good value. Good cars, very helpful staff will use again for sure. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by IAN - 27 October 2022
" Worst condition of a car I have ever rented "
" Car was a wreck. 50,000 miles plus. Central locking didn't work, had to leave car open during rental period. Back parcel shelf was in pieces. Took 12 photos of dents and scratches on pick-up. Thrifty tried to charge me for rear bumper scratch on return of vehicle, lucky I took the photos. Would not use Thrifty again "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 1
CORFU, GR - Reviewed by MARK - 26 October 2022
" Hassle free and cheaper than going directly to green motion. "
" Shuttle bus waiting outside the airport 2 minutes to depot and 5 minutes at depot all very easy will definitely use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by DIMITRIOS - 26 October 2022
" na "
" na "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by ELLIOT - 26 October 2022
" Simple, easy to use service. "
" Good, hassle free car hire, no problems and friendly staff. A 5 minute walk over the road from Rhodes airport. I will hire from them again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by PANAGIOTA - 26 October 2022
" Excellent. Would definitely recommend. "
" Very quick and efficient staff. Car in excellent condition "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DIMITRIOS - 26 October 2022
" Rented car was clean and in very good condition. Friendly stuff! "
" Rented car was clean and in very good condition. Friendly stuff! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by AYRTON - 25 October 2022
" Very good, although we had to pay additional 175 Euros for insurance as this wasn't included, even though we had paid extra with AE for full coverage. "
" Very good, although we had to pay additional 175 Euros for insurance as this wasn't included, even though we had paid extra with AE for full coverage. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SAMOS, GR - Reviewed by PETER - 25 October 2022
" The car, although not new, as obviously my hire was at the end of the season, but everything worked as it should. A minor problem with one of the sensors indicating low tyre pressure when it wasn't but had to check daily just in case. Apart from that a satisfactory hire. "
" I inspected the car before accepting it and had to highlight damages to the car which wasn't shown on my initial condition report. This was immediately accepted by the enterprise agent, so no problems there. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
RHODES, GR - Reviewed by ANDREW - 25 October 2022
" As a leading premier car hire company and paying a premium price I was very disappointed at the condition of the car. Although clean and tidy it was very tired and had several faults that in the UK would make it unroadworthy. The nearside headlamp was not working A constant drone from the nearside wheel bearing/drivetrain Fuel gauge not working resulting in filling up with as I didn't want to run out of fuel. Comparing the cars condition with similar vehicles from other hire companies I was very disappointed. "
" Face to face contact was very friendly and helpful. Booking on line easy and straight forward. "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 5
KEFALONIA, GR - Reviewed by DAVID - 24 October 2022
" As said earlier, all good. Would recommend. "
" All good, no problems, good car. Walking distance from airport to pick up, friendly and professional staff and a free upgrade on the car because it was low season. What's not to like? "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by CHRIS - 24 October 2022
" AutoEurope is my "go to" option each time I need a hire car Easy process and good range of providers and prices with reviews for reference "
" Very quick pick up and drop off process and outstanding customer service "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by IAN - 24 October 2022
" All good "
" Everything went smoothly, good info from desk on arrival , nice car. Good experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by MICHAEL - 23 October 2022
" Good service, except airport collection "
" Failed to pickup at airport....one hour wait.... telephone not manned "
Value for Money: 9 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by NICHOLAS - 23 October 2022
" Tried the cheap firms....never again "
" quality and competitive "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by RHYS - 22 October 2022
" Good staff, speedy collection and drop off. "
" Very satisfied. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CHANIA, GR - Reviewed by PATRICK - 22 October 2022
" See above "
" Should clearly state no American Express when booking as had to pay another 70 euros when picking car up. Returned the car with a tiny scratch on it, that I don't recall causing and had to pay 300 euros even though I have full cover. Will be trying to claim it back through insurers but will not be using Carwiz again for sure. "
Value for Money: 3 Efficiency of Counter Staff: 4 Expediency of Drop-off: 1 Condition of the Vehicle: 10
RHODES, GR - Reviewed by WILLIAM - 21 October 2022
" Excellent car at great price "
" Excellent car at a very good price. Only issue was the confusing information about where to meet the shuttle on arrival. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by EDWARD - 20 October 2022
" Good service. "
" Very helpful staff at the disc . Quick service while pick up and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by STEPHEN - 19 October 2022
" Cars need better servicing "
" Wrong windscreen wiper fitted Clutch pedal needed attention Offside mirror not working correctly "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 6
CORFU, GR - Reviewed by CUNEYT - 19 October 2022
" Overall very satisfied and highly recommend them "
" Everything was perfect, very delighted with the service they offered and the friendliness! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ROBERT - 19 October 2022
" Hi "
" Hi "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOS, GR - Reviewed by RAM - 18 October 2022
" Good experience with green emotion overall. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
CORFU, GR - Reviewed by JOHN - 18 October 2022
" Happy, and would use AE + Avis combination again. "
" Basically good. Car was excellent, and quite new. Drop-off was a bit chaotic, as multiple companies use same car park, but wasn't a huge problem. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 10
AKTION, GR - Reviewed by SIMON - 17 October 2022
" Very good value and service "
" No staff present when I returned the car, but I found them cleaning cars. It would be good to allow submission of details in advance "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
CORFU, GR - Reviewed by HOWARD - 17 October 2022
" See box above "
" The car hire voucher stated "Meet and Greet with Sign" at Corfu Airport. I was expecting an individual displaying either my name, or the the name of the car hire company, Exer. We didn't see anybody. After waiting some time I phoned Exer and was informed that someone would collect us 'shortly'. This didn't happen. We were also told that because of police restrictions we couldn't be picked up by the airport exit, although other private vehicles and car hire companies were doing the same After three more phone calls, I spotted a pick up car, with the sticker 'Exer' in the windscreen. This is hardly 'meet and greet' and was very difficult to spot given the number of people and vehicles about. Overall, we waited over an hour to be picked up. Thereafter the service was fine. Exer need to sharpen up their pick up procedure from the airport. Hence the overall grade. "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by IOANNIS - 17 October 2022
" great prices and everything went smoothly "
" they are great, fast, efficient, very friendly and provide excellent customer service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by WILLIAM - 16 October 2022
" I believed it was full to full with fuel. After 20 km I realised the gauge was reading less than half. This overall caused me misjudge my return levels. Spoiled the hire experience. "
" Efficient "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by STEPHEN - 16 October 2022
" Overall, satisfactory experience from Auto Europe. "
" Car had broken key fob. Additionally, the drivers side door lock was damaged and could not be manually opened. I spend 2 hrs fixing the key fob for the fob to work and open the car. As a result of this, I was afraid of locking the car again so had to leave it unlocked overnight, meaning I had to change the location of where I parked the car to ensure it was left secure. I will also feedback my experience to Which? with whom I am a member of. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 3
ATHENS, GR - Reviewed by PAUL - 15 October 2022
" No problems with autoeurope but I wouldn't choose Alamo at Athens in the future. "
" Fuel policy was collect car empty and drop of empty. Full to full would be preferred. The car was not in great condition. There were multiple external scratches and the windscreen had 2 chips in it. It was in need of repair. Quick to collect key in terminal but nobody at counter in car park to be shown to car. Had to wait until staff appeared. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 6
ATHENS, GR - Reviewed by GEORGIOS - 15 October 2022
" New car and very helpful staff!!! "
" Very good price and everything was perfect. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MARK - 15 October 2022
" Overall good experience "
" The whole process was good, the ladies in the counter were very helpful. Only criticism would be the additional driver amount quoted per day did not advise about local tax - I may have booked a different provider if I had been advised this before booking. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
SANTORINI, GR - Reviewed by CLAUDIO - 15 October 2022
" Quick, reliable and very well looked after by Ali and the Receptionist from Volta "
" All service was excellent, from Ali to the receptionist. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by TIMOTHY - 14 October 2022
" Auto europe are great. Very good deals and great cancellation policy. "
" The car was old. The drivers seat had lost all its support on one side. The rear wiper was hanging off and the oil cap was missing off the engine, parcel shelf broken etc.. However, the AC did work and it did get us around Crete without issue. This was expensive for car hire but less than the competitors so I guess you get what you pay for. "
Value for Money: 4 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 4
ATHENS, GR - Reviewed by RICHARD - 14 October 2022
" Would appreciate help with understanding the Greek pdf we have just been sent "
" Everything worked really well apart from the translation of teh official information. For example we have just received a pdf relating to the damage check but cannot tell whether this means they think everything is alright or there is a problem. "
Value for Money: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 8 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by LUKE - 14 October 2022
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORFU, GR - Reviewed by STEVEN - 13 October 2022
" Good value and good service. "
" Car had no screen wash and windscreen needed cleaning. Otherwise, all good thanks. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
CORFU, GR - Reviewed by JOHN - 13 October 2022
" Aside from the car aboves condition I always use Auto Europe as they give very good value and service "
" Customer service was very efficient. Car however was not in great condition. Scrapes, scratches and bumps throughout the car exterior. Window washers and side mirror controls didn't work. Windows could have done with a clean. Other car hire company cars seen during our 1 week stay were certainly in better condition. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ATHENS, GR - Reviewed by TOMASZ - 12 October 2022
" We were late for the pick up of the car and the gentleman informed us that the booking is already cancelled. He was extremely rude. It was impossible to get any help (or explanation) from him. I highly do not recommend this company. Cancelling a booking is one thing (unacceptable), but the client service was below any standards. Terrible experience. "
" We were late for the pick up of the car and the gentleman informed us that the booking is already cancelled. He was extremely rude. It was impossible to get any help (or explanation) from him. I highly do not recommend this company. Cancelling a booking is one thing (unacceptable), but the client service was below any standards. Terrible experience. Will you please let me know how to raise a formal complain? I would be looking as well for the reimbursement. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by SIMONE - 12 October 2022
" Very competitve "
" Friendly helpful staff, they didn't keep me waiting, dealt with everything efficiently. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOS, GR - Reviewed by STUART - 12 October 2022
" very rude unhelpfull "
" rude very unhelpfull "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CHANIA, GR - Reviewed by LAZARUS - 11 October 2022
" The car was not what I had booked or even close to what I had booked "
" The car was not what I had booked or even close to what I had booked "
Value for Money: 1 Efficiency of Counter Staff: 4 Expediency of Drop-off: 3 Condition of the Vehicle: 1
PAROS, GR - Reviewed by JOHN - 11 October 2022
" AutoEurope was fine but prices are still too high. "
" A couple of problems. Budget asked me to checkin a couple of days before the pickup. Their website does NOT work so had to waste time providing details to the pickup agent at Paros. Second, one minute up the road after pickup the warning light for a deflated tyre came on. Maintenance? I called 20 minutes later. The Budget agent I spoke with told me I should not worry, It's probably a problem with the sensor - or NOT. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by DANIEL - 11 October 2022
" Straightforward process and all worked very well "
" Excellent service and we had the luxury of a brand new car which was also an upgrade! Staff were very helpful and we were very happy with the experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by LACHLAN - 11 October 2022
" I was told to pay for full local insurance at Rhodes and the insurance I had taken out through Auto Europe wasn't valid. The operator at the desk said I could get the insurance I paid AutoEurope refunded back to my card. Please could you contact me back. "
" I was told to pay for full local insurance at Rhodes and the insurance I had taken out through Auto Europe wasn't valid. The operator at the desk said I could get the insurance I paid AutoEurope refunded back to my card. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by JOHN - 11 October 2022
" Have used Auto Europe so many times which speaks for itself "
" Only criticism is that on arrival at Chania, there could have been more detailed instructions to find the CarWiz office "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by DAVID - 11 October 2022
" All good, very happy with car rental experience, thank you. "
" Very helpful, friendly staff, quick and efficient, good experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PAUL - 11 October 2022
" No problems at all and a reasonable car at a fair price. "
" Efficient and practical company who expeditated both the collection and return of the vehicle with very little waiting for transport to and from the airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
FIRA, GR - Reviewed by IGNACIO - 10 October 2022
" Quick and excellent service by the staff in Santorini airport. "
" The booking referred to Auto Europe rather than Volta4U for the pick up, so I had to call in order to confirm the location after arrival at Santorini. Appreciated the upgrade offered. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by JOHN - 10 October 2022
" As above really, booking was straightforward and easy, plenty of info on individual car hire companies differing terms, eg full to full etc "
" Used Green motion in lefkas before a few times some years ago. Always good, no issues. Then office was inside terminal, but now outside across road, around 5 minutes walk across gravel compound with luggage! Apparently new office been built soon? Car had some damage and reception lady pointed out the damage and marked /took photos herself, as well as us. Only downside was we didn't get copy of the damage report as amended. Car was fine for the week, used every day. Other similar downside was dropping off, she seemed to query one of the original rear bumper damage areas but later confirmed it was on damage report. But didn't get hand over report which should have said all ok, nothing to pay. Even when I went back after dropping our luggage I could only get verbal assurance that nothing to pay and blocked deposit released, I know from experience Green Motion in UK are suspect at claiming damage costs that don't exist, so was wary, but they seem ok in Greece . "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 7
CHIOS, GR - Reviewed by ANTHONY - 09 October 2022
" excellent "
" nice automatic car at a good price "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by LENKA - 09 October 2022
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 9
RHODES, GR - Reviewed by JOHN - 09 October 2022
" I had to return to the airport to pick up my vehicle the next day at my cost. An out or hours cost of 20euro was not disclosed at booking. Insurance full despoiste was requested when I had already booked full insurance. "
" Could not pick up the vehicle at the airport as desk was closed . They emailed me for flight details on the same day I was travelling! "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 8
FIRA, GR - Reviewed by STEPHEN - 09 October 2022
" ok "
" ok "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by RYKKI - 08 October 2022
" First off, I specified in the search that the vehicle be available at the airport and this came up, turns out its a short shuttle transfer (not a major issue) just slightly annoying. When we get to the rental car place the staff are extremely rude and unhelpful. It was a car for my wife and I. Both on the insurance but the credit card was in my wife's name. Refused to accept the card as it wasn't in the policy holders name (complete scam) and made us pay another £140 plus a deposit of £100 for fully comp insurance through them, despite already paying for full cover from auto Europe. I paid more for a bigger car and yes, the car was bigger than a corsa - but definitely not the size that it was meant to be equivilent too. All around a horrific experience, safe to say I'll never use you again. "
" First off, I specified in the search that the vehicle be available at the airport and this came up, turns out its a short shuttle transfer (not a major issue) just slightly annoying. When we get to the rental car place the staff are extremely rude and unhelpful. It was a car for my wife and I. Both on the insurance but the credit card was in my wife's name. Refused to accept the card as it wasn't in the policy holders name (complete scam) and made us pay another £140 plus a deposit of £100 for fully comp insurance through them, despite already paying for full cover from auto Europe. I paid more for a bigger car and yes, the car was bigger than a corsa - but definitely not the size that it was meant to be equivilent too. All around a horrific experience, safe to say I'll never use you again. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
KEFALONIA, GR - Reviewed by REG - 07 October 2022
" Many times user - never an issue. "
" Faultless on all important issues. Office location should be clearer. Could have volunteered info that depressing clutch necessary to engage starter. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by NIGEL - 07 October 2022
" Always great "
" Staff were fabulous, the car was in a bit of a state, 64,000 k on it I expect more of an international company "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
CORFU, GR - Reviewed by IAN - 07 October 2022
" All good except please get your descriptions correct on advertising. "
" Generally very good, my only issue that when I booked it was described that you pick up the car from the airport, you don't you have to wait for a mini bus and be taken to the car, but otherwise really good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by MARK - 06 October 2022
" The staff couldn't get away from me fast enough, only prepared to show the odd scratch on the official paperwork so I had to resort to taking photos of damage myself. "
" Lots of scratches and damaged paintwork. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
KEFALONIA, GR - Reviewed by LARS - 05 October 2022
" No problem at all!@ "
" Great service and car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ANTIGONI - 05 October 2022
" excellent service "
" Very good service. They accommodated my request to drop off 1 hour later than arranged. Unlike other companies they did not block a huge amount of money just in case. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by PETER - 05 October 2022
" Overall it was a pretty good car and quite economical. The car was in good condition and drove well. If your going to hire a sat-nav make sure it works because the one we had was not working properly!!! And when returning the car we mentioned this to the guy and he wasn't interested at all!! "
" The car was in good condition and drove really well. We also paid for a sat-nav but unfortunately it did not work!! We mentioned it to the guy when we returned the car and he didn't seem that interested to he honest!! We would use the same company again but we wouldn't recommend sat-nav!! "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
VOLOS, GR - Reviewed by TAMARA - 04 October 2022
" I made my views clear to the drop off personnel that I won't accept a 'half full' contract again. It feels like a scam. And it's very tricky to get it right. "
" I made my views clear to the drop off personnel that I won't accept a 'half full' contract again. It feels like a scam. And it's very tricky to get it right. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by JOHN - 04 October 2022
" Same as above.....Hertz are the new owners. "
" Slightly confusing experience when picking up from Hertz. I now realise that Hertz is owner of Thrifty "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by SARAH - 04 October 2022
" Excellent service throughout "
" Lovely staff in Acharavi branch. Helpful, friendly and thorough. Always welcomed back like an old friend "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by MICHAEL - 04 October 2022
" Good "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ZAKYNTHOS, GR - Reviewed by ROGER - 04 October 2022
" xxxxxxxxxxxxxxxx "
" Very helpful staff, no issue or problem with later return due to flight change. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by CARL - 03 October 2022
" Lovely car. Excellent condition and really clean. The collection from the air port our only gripe . With well over an hour waiting to be picked up . But the staff were very friendly. "
" All genuinely good , BUT , we were picked up over an hour late from the airport . We were genuinely getting a bit worried. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 10
CORFU, GR - Reviewed by JOHN - 03 October 2022
" Easy - superb car - VW Polo "
" Good pick ups both ways. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by ADRIAN - 03 October 2022
" All excellent "
" All excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by STEPHEN - 03 October 2022
" Maybe things would have been better if 1/ we had been to Monza were our agents 2/ told where on the massive site at Heraklion airport they were. 3/ had staff who spoke better English 4/ clear written explanation stating that addition fees were expected before you took the car. "
" VOLTA4U didn't exist. We searched the airport and were eventually directed to a unit called Monza, who had our details for a car. We then had difficulty understanding the poor English spoken by the salesman and why we had to pay and extra 800 or 70 Euros for some form of additional cover. Eventually closing the 70 Euro option we were then told (as we didn't have 70Euros in cash) that it would be 90 Euros if we paid by card which we felt had no option but to pay....rip off!!! The car had a scratch on the passenger and a chip in the windscreen, both were pointed out to the salesman who shrugged his shoulders and said my 90 Euros covered the damage. The car (apparently we were given an upgrade was) clean and fine for us but we had to fuel up at the first garage as the fuel light came on and again the salesman had not explained this detail. Upon returning the car, nothing was checked over and no documents signed off as the vehicle was away before we even left the site. "
Value for Money: 4 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by PAUL - 03 October 2022
" Auto Europe have always given a good selection of company's and prices for car hire. Not needed them to resolve any issues yet so can not comment either way on how good / bad they would be in dealing with any problems "
" I booked green motion car through Auto Europe at Aktion Airport as I needed a drop off at a different location. The depot is a 200m walk along the main road (not too busy)from the airport . When we arrived there was a dispute in the office about the wrong type of car being offered to a family and them being told they could not get a refund! When I eventually got in to the office I was told there was a problem with my reservation as It was 1800 and the booking said collection at 1400? I had email and confirmed my flight number as requested. Anyway after a phone call all was o.k. Dropping off the car at Igoumenitsa port was very difficult as the office is located on main street with no parking spaces close by. Overall the car was fine but I would think twice about booking with Green Motion again from the my experience with collection and drop off. "
Value for Money: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 6 Condition of the Vehicle: 6
CHANIA, GR - Reviewed by NEIL - 02 October 2022
" Overall was a good experience. "
" Only concern I had was that the vehicles washer bottle was empty which made me wonder whether other basic checks (oil, tyre pressure, radiator) had also been over looked. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by DR MIGUEL V - 02 October 2022
" All very good. Staff were very friendly and no problems with the car. Top service. "
" All very good. Staff were very friendly and no problems with the car. Top service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by MICHAEL - 02 October 2022
" Good communication when flight time incorrectly booked and then delayed. "
" Basicaly OK but car was a bit past its best, 55000 on the clock on rough greek roads with lots of different drivers at the wheel takes its toll. Windscreen washers didnt work and one of the headlight bulbs wasn't working. Also randomly had a tire pressure lamp lit even though they were pumped up correctly. Parcel shelf was also broken but aside from that it drove and stopped OK and the staff at the hire place were fine. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
AKTION, GR - Reviewed by MARK - 02 October 2022
" See 3 "
" Car (Citroen) which was tatty, tired, and windows inside not cleaned for some time, difficult to see out of until I cleaned them, boot was dirty so luggage was dirty when taken out of boot, and would not consider car was a like for like as booked (Toyota) or similar, overall quite disappointed "
Value for Money: 3 Efficiency of Counter Staff: 5 Expediency of Drop-off: 7 Condition of the Vehicle: 2
AKTION, GR - Reviewed by THOMAS - 01 October 2022
" Auto Europe seem to be quite customer focused, but they really need to have more effective quality check procedures for the car hire companies that they deal with. "
" 1. No water in the washer bottle, makes you wonder what else has not been checked, eg tyre pressures. 2. The car fuel is meant to be 'full to full', but the fuel gauge was showing a little below full. This was noted, but difficult to bring the car back the same. Returned the car with more petrol than when I picked it up. 3. The office is billed as 'at airport', but it's not. You have to walk 500 metres round to the office and carry bags across a large gravel yard. 4. The person with whom I dropped off the car was rude, could not bring himself to even greet me and just about ignored me. I mentioned the empty washer water bottle, but was not really interested, and made no apology. 5. The car was collected and dropped off in the late evening and the staff have to use their smartphone torch to inspect the car, the parking area for the cars is not well lit. This is a ridiculous situation. Why is not effective lighting available for both parties to inspect the car properly? 6. I could not have a copy of the car inspection report. I had to take a photo of the form with my phone! Not professional. "
Value for Money: 6 Efficiency of Counter Staff: 4 Expediency of Drop-off: 3 Condition of the Vehicle: 5
PAROS, GR - Reviewed by IAN - 01 October 2022
" Everything was good, except that the booking instructions said we'd be met at the port - however, this is inaccurate - Exer are a <5min walk from the port and therefore don't need to meet customers. We wasted 30mins waiting at the port before we realised no one was coming. "
" Everything went well with the booking. Car was nothing special, but met our expectations. Staff were friendly and helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ALAN - 01 October 2022
" The cost was very competitive but for anybody arriving after 9.00 pm I suggest seaking clarification or going for a company with a desk / staff actually at the airport "
" No pick up from the airport . One Volta vehicle drove past but did not stop . Do desk at the airport or defined waiting / pick up point. Have to get a taco to the hotel and back agin in the morning to pick up the car the next day. As the Volta website said the office closed at 9.00pm . Staff in the morning were ok. Car was a micro with approx 35k and lots of bumps scrapes but to once you got used to the very high clutch it did all that we needed and performed well. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by KEITH - 01 October 2022
" Once sorted out location pick up no problems "
" Clearer pick up location "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by WILLIAM - 01 October 2022
" Excellent "
" Friendly and helpful staff. Good value for money and very close to the airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KOS, GR - Reviewed by ALAN - 30 September 2022
" One of the better experiences with car hire. Couldn't be faulted. "
" Good all round experience. Reception guy very nice and efficient. Added to the overall experience. No issues with the car. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by JEREMY - 30 September 2022
" Very good service as ever "
" Efficient service. Car was not full of fuel as requested which was disappointing "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
RHODES, GR - Reviewed by CLARK - 30 September 2022
" Auto Europe was fine "
" The Counter staff demanded we paid £600 deposit, even though we didn't need one, then wouldn't accept any type of credit card, then had to pay a cash deposit, £100 refundable and £80 for an added insurance that we didn't need, as we were fully covered by Auto Europe "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by JOHN - 29 September 2022
" Excellent service, will be coming back next year. "
" very pleased with the service "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by PHILIP - 29 September 2022
" Overall very easy experience and trouble free. "
" Very quick pick up and drop off and the car was great. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by DAVID - 29 September 2022
" All services were provided as booked Counter staff, pick up & drop off staff were very helpful "
" N/A "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by ANTHONY - 29 September 2022
" Apart from the extra cost all in all very good. "
" Excellent staff I was a little disappointed in having to pay a extra €70 because of not having a credit card in my name. just a debit card. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KALAMATA, GR - Reviewed by GRAHAM - 29 September 2022
" Auto Europe offered a good price and everything happened exactly as it should. "
" The only negative was that despite selecting Europcar because it operated a full-to-full fuel policy the car was issued with five eighths full and the instructions to return it with five eighths full. This is impossible to achieve so you end up returning the car with more fuel than it started with. Shame, as the rest of the experience was good. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by DAVID - 29 September 2022
" auto europe good as always "
" the gearbox and clutch on the car were poor and I had difficulty selecting gears at times "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
KEFALONIA, GR - Reviewed by LLOYD - 29 September 2022
" Check in to collect vehicle was very slow. I completed all the details for the 'Quickpass' but it doesn't exist in Kefalonia so was pointless. HAd we know how long the queue would be (c45 mins) I would not have waited for luggage and gone straigt to the desk. However we did get an upgrade on the vehicle (only becuase they had none left in the class I'd booked) so cant complain too much. "
" Check in to collect vehicle was very slow. I completed all the details for the 'Quickpass' but it doesn't exist in Kefalonia so was pointless. HAd we know how long the queue would be (c45 mins) I would not have waited for luggage and gone straigt to the desk. However we did get an upgrade on the vehicle (only becuase they had none left in the class I'd booked) so cant complain too much. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by MARTIN - 29 September 2022
" Very close to airport - no long queue "
" Could not find agent initially as there is no signs for the company name Good from when we found him "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
KALAMATA, GR - Reviewed by RONALD - 28 September 2022
" Really my response to question 4 is dependent on the nature of your response to my email dated 26th September "
" Please refer to the email which I sent you on 26th September a reply to which is awaited. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by STEVEN - 28 September 2022
" Mainly much better than the various competition we have used over the years. "
" Couple of things. Car was covered in serious scuffs, dents and scratched which we could not see in the dark on pick up so had to photograph and email. In the end were were not charged for these but were worried for some time that we might be. Also the charge which we paid for for different drop off at booking was added to locally. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by SARAH - 27 September 2022
" AutoEurope were fine with queries but have been unhelpful since however this is because they are Just an agent "
" Had recently got married. Made the booking in my married name as that's what my passport/driving license was under. I had multiple debit cards in my married name but only one credit card that was in my maiden name as new one hadn't come in time. Despite showing documents to prove it was me, I was charged €165 simply for using my debit card. I used the credit card to make the booking and it was acceptable then. Counter staff were so unhelpful, didn't want to know and then got frustrated with us for pointing out scratches on the car that weren't marked on the paperwork "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 4
CORFU, GR - Reviewed by CHRISTINE - 27 September 2022
" Very good overall "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by LESTER - 27 September 2022
" Easy to book and info all clear! "
" Excellent team - friendly, efficient and made everything super easy. Thank you! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by MICHAEL - 27 September 2022
" Auto Europe have been fine, its the experience with Yours and the actual car that has been the problem. i will be requesting a full refund "
" It was awful! The staff were very good on collection but as soon as we got the vehicle back to thew property is stopped working. The oil pressure was very low and the car messaging advised to switch the vehicle off! The car was a very old Fiat Panda with both the cloth and accelerator pedal getting stuck. We were unable to use the car for the whole week due to the recovery staff not being able to find our booking number on the system. Complete shambles!! "
Value for Money: 1 Efficiency of Counter Staff: 6 Expediency of Drop-off: 5 Condition of the Vehicle: 1
CORFU, GR - Reviewed by MOHAMED - 27 September 2022
" I feel Green Motion had given me the worts car in their pool. I am disappointed that Auto Route deal with a company which rent out cars in such poor condition "
" The car was in poor condition outside with numerous dents and scratches on every panel. It had 28K kilometres on the clock but looked like it had done 100k. The key fob was also damaged and was fiddly to lock the car as a result. There was no screen wash in the reservoir either so the windscreen couldn't be cleaned when it needed it. The car drove OK but the engine felt like it was missing a beat at certain revs. All in all not a good rental car. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 4
AKTION, GR - Reviewed by RICHARD - 27 September 2022
" Online book was efficient but didn't know would be through a third company "
" Staff very slow on pick up we had to wait around 1 1/2 hours when I did get seen we then had to wait again for the car! Same when dropping car off around 3/4 hour wait Car was ok but very damaged and looked old and also have a squeak on the belt when car started and after a few days a noise from brakes which I told staff on return but he just passed the car to a waiting customer "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 6
RHODES, GR - Reviewed by CHRISTOPHER - 26 September 2022
" NA "
" Didn't know about the 'out of office charge' - wasn't very clear at all - would have thought that was included. Vehicle was very scratched/bumped etc. not in great shape at all. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 4
CHANIA, GR - Reviewed by RHYS - 26 September 2022
" Reliable "
" It took an awful long time to get the car and to drop it off. There is no parking available so we were told to leave it right outside the office... The police were not happy with that and so I'm afraid the office for a finw. "
Value for Money: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 3 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by GRAEME - 26 September 2022
" Seemed to offer the best deal to meet our requirements and the admin was straight forward "
" Pick up was efficient as was the drop off, and all of the staff we encountered were friendly and helpful. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by STEPHEN - 26 September 2022
" Same comments as above. "
" The car was ready when we arrived and overall very satisfied with the service and overall experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SKIATHOS, GR - Reviewed by STEPHEN - 26 September 2022
" Have used auto Europe on a few occasions before and will continue to use as find them efficient. "
" Quick easy process, and would definitely use again. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
SKIATHOS, GR - Reviewed by IAN - 26 September 2022
" See above "
" Pick up and drop off very good. Car good apart from front tyres were over inflated (over 40psi) one rear tyre was about 20psi and was alarming in car. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
RHODES, GR - Reviewed by JOHN - 26 September 2022
" So glad we hired a car, which when deducting the cost of airport to hotel transfers only cost around £10 a day excluding fuel and it meant we could drive all over the island to see the beautiful sights and stunning sunsets. "
" Friendly and professional. Despite being delay on the way out they were still there to meet us, literally less than 5 minutes from the airport via the provided shuttle bus, and we arrived at the hotel before the transfer coach from the airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by DARREN - 25 September 2022
" Slowest car on the island but it got us everywhere "
" Car was the oldest and rusty on the block with a very notchy gearbox, even with this we enjoyed oir week exploring the island "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
PREVEZA, GR - Reviewed by ROGER - 25 September 2022
" All went without a hitch apart from finding the rental office which could have been worse if the airport had been bigger and busier. "
" While the check in experience was good finding the rental office was not easy. It is NOT in the airport as suggested but actually outside across the road and only identifiable by Enterprise banners no easy to spot Alamo signs. So I think there should be better info to cover this. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by GIANLUIGI - 25 September 2022
" Good prices and value for money. Auto Europe is a very good option to find convenient offers. "
" It could have been clearer the communication especially at the beginning when it has been quite confusing the procedure to collect the car; it wasn't highlighted in the email that Enterprise does not have a counter at Chania's airport and it was not clear at all that we had to contact the company by phone or wait to be collected by a member of the staff. However, I have to say that, a part from that, all the staff has been very nice and helpful. The car was in good condition but quite old stereo with no even bluetooth connection which for a holiday car would have been nice to use the phone to listening music. Overall, I was expecting a bit better car however it has been completely fine and has done the job well. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 7
RHODES, GR - Reviewed by JOSEPH - 25 September 2022
" Good experience overall "
" Friendly and curtious service and staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by PHILIP - 25 September 2022
" See above. The car I was supplied with was quite old with a lot of miles on the clock. The clutch failed but I was provided with a replacement car within an hour so I couldn't fault their back-up service! "
" I couldn't fault the service I received from all the staff at Budget/Avis. The car was in good clean condition but it had a lot of miles on the clock (in excess of 120,000kms). Unfortunately the clutch went when we visited a beach and one day and we were stranded. However after making a phone call they brought me a replacement vehicle within 1 hour. I really couldn't fault the service I received "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
RHODES, GR - Reviewed by ROBERT - 24 September 2022
" Felt totally ripped off "
" Was not at all pleased picked up driven round jn circles for 20 minutes taken to a garage in the mudfle of no where told i had to leave credit card details which u don't have then made to pay 320euros to get a lower class car than we ordered which then broke down on the next day so as you can my holiday did not get off to a very good start and lost spending money so I will not recommend you or Abbey cars to anyone will evan advise people to avoid you both "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORFU, GR - Reviewed by JEFFREY - 24 September 2022
" Excellent "
" Straightforward and quick pickup and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AKTION, GR - Reviewed by WILLIAM - 24 September 2022
" Car was in poor mechanical and exterior condition.Only had confidence to use it for short local trips.Cheap but crap. "
" Every panel on the car had marks or dents.Sunscreen and parcel shelf missing.Hard to engage hear due to badly worn clutch.Bit of a mess all round really. "
Value for Money: 4 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 4
CORFU, GR - Reviewed by VILLYET - 23 September 2022
" See above "
" I was charged an extra 35 euros Admi charge , as well as paying a large deposit , the transaction charge was another 30euros plus exchange rate charges , I admit I had only a debit card , my sister was travelling with and she was happy to use her credit card. I am very unhappy with the service and the rudeness of the staff, and I am not going to use you again and with share my experience with friends "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 8
RHODES, GR - Reviewed by NINA - 22 September 2022
" A good car hire experience "
" Excellent car hire. Even supplied us with a map as we didn't have google Maps "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by ANTHONY - 22 September 2022
" The booking experience was straightforward and easy to follow. Auto Europe gave good advice on insurance and what extras we might, or might not, need and how to make sure were not sold any extras we did not want or need. "
" Excellent car that was perfectly adequate for our needs and was in excellent condition. Agent seemed keen to get us to upgrade to a higher group on the grounds that the car we had selected would not take our luggage. This was quite wrong as the car group we had selected comfortably took our luggage. We were right to firmly resist his attempt to get us to upgrade at extra cost. Drop off in central Athens was handled very efficiently and smoothly. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by GEORGIOS - 22 September 2022
" Very happy with the service "
" Very happy with the service "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ZANTE, GR - Reviewed by JOHN - 22 September 2022
" Thank you - 9/10 overall everything was very easy. "
" Brand new car only negative point was the short walk too and from the airport with all our luggage. T "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by GEOFFREY - 22 September 2022
" Good car and good price and friendly staff. "
" The car was good and the people friendly. My only issue would be that it would have been useful to give more instructions as to how to find the rental company as it is not at the airport in Heraklion Crete but they do a pick up and drop off service but this is not explained anywhere so it made it very confusing. The paperwork took quite awhile but the staff were very friendly and l would use them again. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 10
RHODES, GR - Reviewed by ANDREW - 21 September 2022
" Very easy to locate hire counter car was ready for collection and very clean "
" Coutous staff car was clean and tidy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAROS, GR - Reviewed by TIM - 21 September 2022
" Good experience overall "
" Friendly staff "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by GORDON - 21 September 2022
" Couldn't fault it "
" Staff were great at the airport, really helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by NICHOLAS - 21 September 2022
" Whilst Auto Europe booking was ok, i am concerned that you use Green motion at all. You should at least state that excess policies do not cover this company "
" Whilst the hire appears to have been ok, the issues i had were observing pressure tactics to sell extra insurance and then i found that my excess cover did not actually cover Green motion at all because of their suspect business practices in the past. This caused us an amount of undue stress on our holiday, not knowing if we would end up having to pay 800 euros as our excess insurance was not valid "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by ALAN - 20 September 2022
" Had to wait for car because they were so busy "
" Car full of scratches and broken parts "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
CHANIA, GR - Reviewed by RICHARD - 20 September 2022
" But more honesty would have been appreciated "
" It was not in the airport terminal as requested. Car was a bit beaten up and not the one on the site. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 6
PREVEZA, GR - Reviewed by JEREMY - 20 September 2022
" I have always used Auto Europe when booking my hire car but this experience was by far the worst so far. The worst aspect was the poor state of the brake pads which felt as though they were completely worn out when braking. Consequently, we did not feel entirely safe when out driving which meant we used it only minimally, thus very much limiting the scope of our holiday. "
" We had to wait a hour and a half to get our vehicle asv there was only 1 member of staff dealing with both returns and arrivals. The car we were allocated was very old with over 91,000 miles on the clock. Although the exterior of the Fiat Panda was clean there were many dents, scratches and scuffs. The interior upholstery was in poor condition with extensive watermarks. "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 1 Condition of the Vehicle: 1
KEFALONIA, GR - Reviewed by ELLIOTT - 20 September 2022
" Very good - will return and recommend "
" Very good - will return and recommend "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by SIMON - 20 September 2022
" always recommend to others if they are looking to hire a car whether from home or abroad. "
" very smooth....always try to use auto europe if i can. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by MICK - 20 September 2022
" Two hires with Green Motion on this holiday and they were both excellent from start to finish. Efficient, friendly, no fuss "
" Two hires with Green Motion on this holiday and they were both excellent from start to finish. Efficient, friendly, no fuss "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by SIMON - 19 September 2022
" Very good "
" Efficient and good value "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORFU, GR - Reviewed by PETER - 19 September 2022
" No refund for the 78 euros of fuel we had to put in although the manager did meet us when we arrived at the drop off point and advised he would arrange for compensation if we return to Greece. Not really a satisfactory resolution but he was very pleasant. "
" The tank was not full on collection as advised. We realised after 3 days when we noticed the gauge showed empty and we had only done about 50 kms. The car had 73,000 kms on the clock, was dented and scratched and generally in poor condition. "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 9 Condition of the Vehicle: 1
CORFU, GR - Reviewed by ROBERT - 19 September 2022
" Our allotted car was far from great. As we went around it with the form to check scuffs and dents, the staff member recorded multiple areas of damage to pretty much every panel and every part of the car: front, back and sides plus all wheel caps and both mirrors. We accepted everything as there was no alternative (and because the staff were so good). But the driving experience too was far from good - the car had done over 86,000 km, and it's suspension and ride showed the result. We felt every bump! Getting up the very steepest roads (we stayed near Agni Bay) was a struggle too. The aircon didn't come on every time we used the car - although we eventually got it to work once the journey was underway. We actually laughed about it all - but it was a shame that we weren't allocated a car that wasn't a little less of a "banger" than ours was "
" The staff were excellent and both collection and drop-off were quick. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
SANTORINI, GR - Reviewed by CHENGYOU - 19 September 2022
" Bad customer service at the counter "
" Bad customer service "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
IOS, GR - Reviewed by WAYNE - 19 September 2022
" Excellent and speedy efficient service "
" Very good services at Jacob's in Ios port "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by WILLIAM - 19 September 2022
" Customer service was OK, however the car choice and selection was very poor. I paid a significant amount for an 'upgrade' that I was offered at the desk. It turned out to a car which was over 7 years old with no in car play as all modern cars have. Obviously, I wasn't happy and went back inside to complain however all they would offer was a little manual car. The meet and greet was good and friendly and the staff overall were ok, but not sure I would rent from them again after being ripped off. They also took a larger deposit which I'm not sure has been returned yet. "
" Customer service was OK, however the car choice and selection was very poor. I paid a significant amount for an 'upgrade' that I was offered at the desk. It turned out to a car which was over 7 years old with no in car play as all modern cars have. Obviously, I wasn't happy and went back inside to complain however all they would offer was a little manual car. The meet and greet was good and friendly and the staff overall were ok, but not sure I would rent from them again after being ripped off. They also took a larger deposit which I'm not sure has been returned yet. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
KEFALONIA, GR - Reviewed by ROBERT - 19 September 2022
" Brilliant and no hassle. "
" Brilliant, so quick and simple. Excellent. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by DAVID - 19 September 2022
" Great service, helpful and polite. An all round great experience "
" Very efficient and the car was well presented "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by IAN - 18 September 2022
" No problems with hire or car "
" Too expensive "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by HELEN - 18 September 2022
" ..... "
" Great experience, we got an upgrade for free. Only thing I would say is that the reservation simply said go to arrivals exit. It didn't say look for the Global van that goes past every 5 minutes! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ADRIAN - 18 September 2022
" As expected "
" Slightly annoyed as the web site states airport pickup whereas there is a shuttle to an off airport depot. It took some time, on arrival, to find this out but once we did the shuttle was efficient and rapid. The website needs updating. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by NEIL - 18 September 2022
" All in all a very easy process "
" Easy to get transfer too and collect/ drop off no problem "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by MICHAEL - 17 September 2022
" excellent "
" excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by LESLIE - 17 September 2022
" Sadly because of the service from VOLTA4U it has coloured my view of Auto Europe who I have used many times "
" Tyre pressure warning light on all the time . Kept checking tyre pressures. On return told its always like this because it's hot weather ! WORST OF ALL charged 120 euros for insurance. Only told about this on return said it was because we booked using a debit card which would be news to Barclaycard as it was news to me. Refused to refund. Just fobbed off with "complain to Auto Europe" " Send us an email" In the end we had to leave to collect our flight. They were absolutely awful. An obvious con trick as I told them when we picked up that we had our own excess insurance and did not want any insurance. I thought they were simply blocking an amount on my card in case of an accident NOT that they were charging me for insurance. 120 euros insurance for a 60,000 mile Nissan Micra for 8 days. The car was probably only worth that. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 4
PREVEZA, GR - Reviewed by KEVIN - 17 September 2022
" Good efficient pick up but the cars on offer left a lot to be desired. "
" The staff were excellent, really friendly and efficient. The first car we took had to be returned as it had a loose component on the underside. The second car has bo rubber on the wipers and the tyres were under inflated. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
KEFALONIA, GR - Reviewed by PETER - 16 September 2022
" Very happy with the car and the service experience from Thrifty "
" Very happy with the service overall. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by NICHOLAS - 15 September 2022
" Always value for money "
" Efficient and friendly service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by ALEXANDER - 14 September 2022
" The worst holiday car rental experience I have had in 27 years of travel. "
" I experienced appalling service from start to finish. The process to collect the car was highly inefficient. Prior to driving away I was asked to leave a €1,116 deposit. When I was presented with the vehicle it was in very poor condition - with significant dents, bumps and scratches, particularly to the rear door. When I returned the vehicle I was told that a further scratch was visible to the front bumper. I was not involved with any incident which would have caused this, so it must have been done by a 3rd party. I was then made to wait for a long period before being told that I had to pay €410.41 for repairs in order to release my deposit. No valid reason was given for the extortionate cost to carry out repairs and I had no choice but to settle the amount as otherwise they were threatening not to release my deposit and I was in danger of missing the check in for my flight. It all felt like a classic rental con from the 1990s. I would do everything to avoid using them again and now have to undertake burdensome paperwork to seek a reclaim having paid for a Auto Europe Car Hire Full Protection at the time of making the original booking. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORFU, GR - Reviewed by JANE - 14 September 2022
" Very poor experience with hidden additional costs which bump up the price significantly when you pick up the car. Avoid. "
" My booking was to pick the vehicle up at 11.30pm. when i arrived on time i was told that there was an out of hours charge of 40 euro to pick up the car at this time, and if i refused to pay it they would not complete the contract and we would be returned to the airport terminal. I also booked the rental for two drivers and when i arrived there i was told that there would be additional charges for a second driver of 5 euro a day. The manager of the office was rude and agressive and i would avoid using this car hire company despite being competitive in price - they add the cost themselves when you get there! "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 8
RHODES, GR - Reviewed by PETER - 14 September 2022
" Had no problems with the car, it did come with a tyre pressure light on but tyres seemed fin. The boot cover was missing which meant you could see from the outside what was in the boot but not overly concerned by that. Was a Suzuki Swift but more than adequate for my 6-3" frame "
" Extremely efficient check-in, hand-over, and drop off. Had email follow ups on the day to ensure everything was OK. Communication was good. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
FIRA, GR - Reviewed by JOHN - 13 September 2022
" An excellent service from start to finish, choosing a car and car hire company on the platform was easy. "
" It was a little unclear where to find the three office but headed out of the the airport terminal and followed my nose! I received a very welcome free upgrade from Afrodite. It was a great experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MYKONOS, GR - Reviewed by DAVID - 13 September 2022
" Very good collection and drop-off experience. Great staff member on desk. "
" Very good collection and drop-off experience. Great staff member on desk. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by JONATHON - 13 September 2022
" Car not what was booked, this car was old and not in a great condition. Staff were rude and unhelpful. Will never ever use them again. "
" The lady behind the counter was extremely rude. I was given the oldest car in the car park, when I said I was unhappy I was told that they weren't prepared to do anything. The car usb only sometimes worked, the outside lights were covered in some film and the car shuddered when in neutral. Very disappointed, will never use them again. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 3
CORFU, GR - Reviewed by ANTHONY - 13 September 2022
" Easy to book, plenty of choice of vehicles "
" Easy, quick collection. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by WILLIAM - 13 September 2022
" Always easy to use. "
" The car was really quite old, underpowered, and was heavily scratched on the outside, with quite a lot of damage on the inside as well. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 2
CHANIA, GR - Reviewed by ALAN - 13 September 2022
" Excellent service "
" Easy transfer from airport by shuttle. Staff very friendly and efficient. Drop off was the same. Thank you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORFU, GR - Reviewed by NIGEL - 12 September 2022
" Car had a flat spot in addition to the service light being on due to a faulty tyre pressure monitor on one of the tyres. "
" Disappointed I received an additional charge purely for using an American Express credit card. Doubt if I will use them in the future! "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
RHODES, GR - Reviewed by INGRID - 12 September 2022
" I had to ring you 3 times wasted 2 hours sorting the car out, the gentleman that served me was polite and understanding, however while you use 2 bit companies that have no customer service skills I would however never recommend you, sorry "
" Awfull I would never recommend them to anyone, the counter staff were laughing and making comments about us cause we challenged them on the insurance as I paid for zero excess they wanted me to pay again or we would be charged up to 4k if we had an accident, the hold on my card was not resolved when I returned the car, I rent several times a year all over the Mediterranean, I've never heard such rubbish or been treated so poorly in 25yrs "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 5
CHANIA, GR - Reviewed by STEPHEN - 12 September 2022
" It was a nightmare he was rude arrogant and not at all helpful if going to Crete again don't use ABBEY CAR "
" The car was small even though I hire cars and aware of similar car size this cat was small we asked for medium saloon and got a small car. We had to put one case in the boot one in the back. I was told by the arrogant man that it's to european standard as though I was Unaware of car sizes. Never would I use them again. "
Value for Money: 5 Efficiency of Counter Staff: 4 Expediency of Drop-off: 6 Condition of the Vehicle: 1
HERAKLION, GR - Reviewed by DANNY - 11 September 2022
" N/a "
" 1. I order small car but receive a bigger (not comfortable in Crete) 2. They block from me 1100€ for "cas if..." She say me that even if it will be small scratch, they will charge from me 1100€ and then i will need to speak with Auto Europe for mony back (they ask me to pay 90€ if i want to be "quite" during my holiday, 90€ will "cancle" the 1100€ in case of car damage) All my holiday i need to think about this (why) "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by STUART - 10 September 2022
" Good as usual 2nd times this year , both rental company hertz/`thrifty "
" Ordered a 4x4 auto. And gets a. Crossover-suv Toyota c-hr could only get one case in boot had to put other one on the back seat . Paid for a type and got one in lower bracket. They also gave me the paper work with wrong "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by DENNIS - 10 September 2022
" Good "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
THESSALONIKI, GR - Reviewed by BERNARD - 10 September 2022
" Auto Europe provides a good service. "
" Very smooth service but there was insufficient information where to find the rental office at Thessaloniki airport. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by IRFAN - 09 September 2022
" Upgraded my car and. Because I wasn't comfortable change it. Brilliant service. "
" Very friendly and helpful service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ALASTAIR - 08 September 2022
" Auto Europe really let me down! My flight was due in when Green motion were due to close the gentleman there said I was lucky as the had to wait in for a late car return otherwise they would of been shut until the morning! The £40 extra charge for out of hours was unexpected and unfair as Auto Europe knew my flight arrival times!! The £170 extra for debit card payment was unexpected also Auto Europe said the car hire was in the terminal. Didn't expect to have to go in a minibus to pick up the car. "
" When I arrived at the airport I was told Green Motion was probably not open. Lucky for me they were open late and picked us up from the airport but charged us £40 as out of hours! Auto Europe had my flight times no idea why Green Motion was offered to me. They also charged me £170 as I didn't have a credit card and used my debit card. All in all not a good experience and not cheap. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 7
THESSALONIKI, GR - Reviewed by MIRCEA - 08 September 2022
" overall great experience, quick and responsive. thanks :) "
" Happy with green motion, very efficient, professional, great condition car. Just one thing - we had communicated we need 2 toddler seats, they only knew about one, they found another one somewhere, but both were in a horrible condition. dirty, mouldy. which is amazing, considering a lot of people vacation with children in Greece I would think. Anyway, a new seat of that type wouldn't cost more than £30-£40, so I think it's a real shame. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MYKONOS, GR - Reviewed by LOUIS-SEBASTIAN - 07 September 2022
" Very friendly, great brand new car, fast collection but drop off was very busy and took a while to wait. "
" Very friendly, great brand new car, fast collection but drop off was very busy and took a while to wait. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by BEN - 06 September 2022
" I paid for a car with air conditioning but it clearly didn't work on the vehicle I was given. Also, I paid the extra charge for late cancellation or delayed flight but I still had to pay 24 euros at the office as a fee to reopen and provide me with the car. Aside from these two points the process of picking up and dropping off the vehicle were efficient and friendly and the car was fine. "
" I paid for a car with air conditioning but it clearly didn't work on the vehicle I was given. Also, I paid the extra charge for late cancellation or delayed flight but I still had to pay 24 euros at the office as a fee to reopen and provide me with the car. Aside from these two points the process of picking up and dropping off the vehicle were efficient and friendly and the car was fine. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
RHODES, GR - Reviewed by GERARD - 06 September 2022
" Had a small problem with tyre damage had full excess cover refund sorted in less than a day excellent service. "
" All went well no problems "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by FRANCOIS - 06 September 2022
" easy to book and good prices "
" The car was not in great condition externally, many scratches and marks. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 6
CHANIA, GR - Reviewed by SERHIY - 06 September 2022
" Easy and efficient "
" Great service "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAXOS, GR - Reviewed by MARK - 05 September 2022
" Well done... "
" The Kia we were given wasn't the car I was expecting (Seat Arona) but it worked out fine for my family and I. Collection and drop off was smooth. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
FIRA, GR - Reviewed by DIMOSTHENIS - 04 September 2022
" Auto Europe didn't help me with a solution to my problem as the time frame for any changes had passed. "
" They are not flexible with the policy of credit card for the deposit. I do not own a credit card and we have always used my wife's credit card for car rentals (never had problem before) but with this company they refused to accept it just so they can sell me a full insurance for the car. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
THESSALONIKI, GR - Reviewed by MICHAEL - 04 September 2022
" Good pre arrival communication with efficient and friendly service on country. "
" Excellent service, quality car and good value for money. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by MARCUS - 04 September 2022
" See above "
" Volta4u rep arrived to collect us from the airport at 00:20, for a rental that started at 24:00. No answer when calling Volta4u telephone number. Very disappointing "
Value for Money: 3 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 8
RETHYMNON, GR - Reviewed by SAMI - 04 September 2022
" Would highly recommend. "
" Maria and Manolis greeted us with extreme professionalism. She was very courteous and lovely. She made the process very easy and she also gave us to some few tips on where to go around the area. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by DEREK - 03 September 2022
" As above "
" Nearly missed my appointment I was driving to, as rental office didn't open until after 1015. The car was hired from 10.00 This was after chasing them by phoning a person from the shared office. Not particularly apologetic. Could not drop off in the afternoon as office shut again. Car broke down. Luckily managed to fix it ( loose battery terminal) "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by GEORGIOS - 03 September 2022
" Great experience "
" Great experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by WALLACE - 02 September 2022
" Auto Europe are good as always used them about 7 times now on 9 trips to Corfu "
" THE most expensive hire we have EVER had from green motion. Cheapest we have had for the same duration and same place was £70 - this year was £340 ! "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by SOFIE - 02 September 2022
" I'm very unsatisfied with both Abbycar and AutoEurope and I want my money back. "
" I had already paid for the car upfront, but Abbycar did not let me rent it because I didn't have a credit card. This is ridiculous as I paid for the car with a debit car upfront, but they would not let me use my debit card to put down a deposit. The woman at the counter was super unhelpful and said there was nothing she could do, even though I offered to pay the deposit with my debit card or even with cash. I lost all the money I had already paid and I didn't get to rent a car. I tried to call AutoEurope when I was at the rental place, but could not get through. This left me stranded without a car and a long and difficult journey to my destination. I could not rent another car because the other car rental companies had no cars left or only a few cars that I could not afford. I'm incredibly unsatisfied. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
RHODES, GR - Reviewed by KONSTANTINOS - 01 September 2022
" Good service "
" No problems "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PETER - 01 September 2022
" See above "
" Marvellous face to face service both in the Corfu office and during pickup. Staff could not have been more helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
THESSALONIKI, GR - Reviewed by RAMANUJ - 31 August 2022
" Overall very good. "
" I thought the cost of a car seat was very high, especially when it was quite dirty. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by MELISSA - 30 August 2022
" Comments above in box 3. "
" Happy with the experience. However would have liked the MEET and GREET to be a little better as I had to chase up by mobile for the car having waited over 30 mins plus once through the airport. It wasn't as efficient as it could have been. Also the clutch of the car wasn't that good - there are some very steep hills in Corfu and trying to manage hill starts was interesting with us often rolling back as I tried to get into first gear. Drop off was easy and the staff at the office were friendly. I would recommend again. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
RHODES, GR - Reviewed by DAVID - 29 August 2022
" Exer are always good "
" It is a good job that I checked the fuel level on departure as it only has a minimum of a quarter of a tankful. Showed 2/8 on the printed form but 4/8 on the hand written form - the one that it was checked back in with! After a bit of backup evidence (warning light after only 61 kilometers) they reluctantly accepted that the 4/8 was incorrect. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by LEANDER - 27 August 2022
" As above "
" Staff were generally efficient and friendly. The car we ordered was a BMW, what we received was a Kia. A lot of scuffs and scratches that were recorded by staff. We pointed out more. Interior was v dirty, general mess and stained seats. Although we took out what we thought was the full insurance cover, We were strongly encouraged to take out further insurance, it was our choice but we felt we should be fully protected. Drop off was very easy. "
Value for Money: 4 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by CHRIS - 26 August 2022
" Great value for money. "
" Fast and easy check in and drop off. Very near to the airport. Very friendly and efficient staff. Brand new car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by ANDREI - 26 August 2022
" Great experience as usual "
" Great experience as usual "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by MARK - 26 August 2022
" Good value for peak summertime "
" Only fault is that nobody appeared at car park collection so had to search for car myself. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
SANTORINI, GR - Reviewed by IAN - 25 August 2022
" Excellent experience "
" Lovely people in santorini at airport Professional and well organised Good value and gave us an upgrade "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by SHEENAGH - 24 August 2022
" Service good but very expensive. "
" The service was very good but the price was very expensive. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by JOHN - 24 August 2022
" Very good "
" Very good and friendly service no complaints "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by ROBERT - 24 August 2022
" Once again great service. "
" Amazing drop off experience - met but budget rep in in the airport (Preveza) petrol station and did the checks whilst filling up, so only had to park at the terminal and leave. Had read about poor experiences with other companies at this airport with people being charged for minor scratches that may or may not have been there before. Not an issue with budget. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by STAVROS - 24 August 2022
" Terrible "
" Scam, trying to have more money. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PREVEZA, GR - Reviewed by JAMES - 20 August 2022
" Excellent "
" Excellent service despite being v busy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by SIMON - 17 August 2022
" Very satisfied "
" I deliberately chose to pay a higher price for a leading brand on this occasion and the experience fulfilled my expectations. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by JACQUELINE - 17 August 2022
" Always satisfied with competitive price and service. "
" Had to wait a long time to pick up due to understaffing and long queues. Staff very nice and hard working. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 4
AKTION, GR - Reviewed by NEHA - 17 August 2022
" Not satisfactory at all "
" We had to pay an extra 200 EUROS because Green motion used a technicality to get that money off us. Very very bad start to the holiday. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by JASKEERAT - 17 August 2022
" Service was good. Staff polite and knowledgeable. Very disappointed with the car - not what I paid £1k for!!! "
" Old car, c 50,000 km, more like what A budget rental company would provide - definitely not a premium like Hertz or Avis. Blootooth to connect my phone not working. Scratches everywhere. The damage checks put a scratch in the wrong spot and created confusion at drop off. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 3
KALAMATA, GR - Reviewed by CHRISTIAN - 17 August 2022
" First time using Auto Union and very satisfied "
" Collection was easy although we had to wait 30mn for the car to arrive. Return was straight forward "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by ELIAS - 17 August 2022
" thank you for helping me with my accident "
" thank you for helping me with my accident "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by MOHAMED - 16 August 2022
" Worst stagg "
" Firstly the Comapny was not thrifty and it was hertz. I have recorded the car for damages however when I returned at first the person said everything is ok. Then he changed his mind and said I scratched underneath the car. Which is impossible to see "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 5
RHODES, GR - Reviewed by MATTHEW - 16 August 2022
" Simple, straightforward, desk was at the airport - unlike other companies I've used, had a very pleasant experience on both sides was excellent. "
" Staff super helpful and friendly. Would recommend! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ANDREW - 15 August 2022
" New car, no problems at all. Friendly and very efficient staff "
" Excellent service, one min walk from airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by DIMITRIOS - 14 August 2022
" Satisfied "
" The car had 72000 km already but the engine and gears worked as new. The interior had spots from previous users. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by ANJAN - 13 August 2022
" Car was ok. Front staff kind of ok but the driver was rude, obnoxious, unhelpful and possibly racist. "
" It is unfortunate that one aspect of my interaction with Auto Union spoiled it for me - to the extent I am unlikely to go back to them. The driver who picked me up and dropped me off was rude, unhelpful and completely unfriendly. I am from an Indian background and I even thought he may be racist. I complained about him when i was initially picked up. He did not bother to offer to help me with my luggage which was heavy, did not really acknowledge me at all, and did not bother with putting on the A/C even though it was really hot. I was shocked that despite this the front desk thought nothing about assigning the same driver to drop me back to the airport whilst returning. Actually I will never use them again. And recommend that anyone non White steer clear of this company. "
Value for Money: 3 Efficiency of Counter Staff: 2 Expediency of Drop-off: 2 Condition of the Vehicle: 8
PREVEZA, GR - Reviewed by MARGARET - 13 August 2022
" Great experience all round "
" Very friendly and honest staff "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by MICHAEL - 12 August 2022
" Please see above I await someone contacting me "
" Please could someone contact me at Mikekett@hotmail.com I had a terrible experience with volta4u and would like to discuss compensation for my rental. I know my booking was with AutoEurope and not directly with Volta so would like to speak to you soon - thanks so much Michael "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 1
CORFU, GR - Reviewed by NIGEL - 12 August 2022
" Problem free from pickup to return "
" Hassle free. Polite and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by JAMES - 12 August 2022
" Better than expected and the price was significantly less than anything else I could fine "
" The whole experience was better than expected. It took a few minutes to fill out all the forms but was relatively straight forward. Drop off was one of the better hire car experiences I've had - a very nice guy sorted it all out very quickly and we were in the shuttle to the airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by CHARLES - 11 August 2022
" Awful "
" First car drove out of depot into traffic .spongy brakes with a delay of several seconds before brakes applying .drove back to Green motion and told staff .mechanic drove it off and said it was ok and shouted at us as he was a mechanic and we weren't even though we both are experienced car drivers ! Finally gave us another car which was fine .we paid additional insurance but the company demand £600 deposit off the credit card .on return to Newcastle they put our money back onto credit card but with exchange rate we now owe Barclaycard £51 .Never again! "
Value for Money: 3 Efficiency of Counter Staff: 5 Expediency of Drop-off: 6 Condition of the Vehicle: 1
CORFU, GR - Reviewed by RICHARD - 11 August 2022
" Overall, a good experience with a company I had not heard of before. "
" Prompt & easy pick up from airport to green motion. 10 mins to go through all the paperwork & check the car, we were then off. I am yet to receive my holding deposit back though, transaction completed on 8th August but this has not yet hit my credit card, how long should this take? "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
RHODES, GR - Reviewed by KEVIN - 10 August 2022
" Nice people, no stress at drop off or pick up. Would strongly recommend Exer "
" We got a nice clean car with a minor ding on the wheel arch. Pick up was a little slow, but there were few people in the queue. It was a little under powered for the hills in Rhodes. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by SHEHZAD - 10 August 2022
" very good service by the staff, convieniet location near the airport. The car was a little smelly and the agent suggested that we could change it at another location if we wanted but we did not. Overall I would recommend Thrifty. "
" very good service by the staff, convieniet location near the airport. The car was a little smelly and the agent suggested that we could change it at another location if we wanted but we did not. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
RHODES, GR - Reviewed by RUMNEY - 09 August 2022
" Extremely unhappy and spoilt our holiday. Booked the car nearly six months in advance of our holiday and we're then given a smaller inferior car. "
" I booked a saloon estate for two weeks to accommodate my family of five and our 5 cases at a cost of £1409.45. When we arrived we were given an inferior car (Toyota Corolla) and could only fit 3 cases in the car so had to drive for an hour with five people plus two cases in the car. ( Very dangerous and totally unacceptable.) "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 8 Condition of the Vehicle: 7
CHANIA, GR - Reviewed by GLENN - 08 August 2022
" We're very happy with both cars we hired. "
" A few minutes walk from the airport easy to find - paperwork was easy and drop off was super quick. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by JAMES - 08 August 2022
" felt that at any point Green Motion looking for an excuse to con you out of money for something. I even cleaned the car before returning it and the man was angry it was cleaned "
" intimidating staff, shocking car "
Value for Money: 3 Efficiency of Counter Staff: 5 Expediency of Drop-off: 6 Condition of the Vehicle: 1
KEFALONIA, GR - Reviewed by ANDREW - 08 August 2022
" Excellent "
" Excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by LAURA - 08 August 2022
" Though happy with the service I am wondering when will I get my deposit back and fuel deposit? I returned the car with a full tank and was told I would therefore get back the fuel deposit. Nobody picks up the phone at Rhodes Airport counter. "
" Though happy with the service I am wondering when will I get my deposit back and fuel deposit? I returned the car with a full tank and was told I would therefore get back the fuel deposit. Nobody picks up the phone at Rhodes Airport counter. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MYKONOS, GR - Reviewed by PAUL - 07 August 2022
" All good "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORFU, GR - Reviewed by CHRISTOPHER - 04 August 2022
" Easy to use. "
" Car had quite a bit of minor dent & scratch damage, interior was not that clean, rep offered to swap for another vehicle, but for sake of time saving declined swap. Not disatified with company. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
RHODES, GR - Reviewed by STEPHANIE - 04 August 2022
" I wouldn't ever recommend a specific aggregate website to anyone, I don't think. "
" Given I had paid for extra insurance, I was confused when the car still had to be thoroughly examined and inspected before I left. It held me up for quite a bit of time. It would have been great if this process was expedited for insured customers. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by NEIL - 03 August 2022
" Overall a good experience with the rental. "
" Pleasant and efficient experience at the counter pick-up. Some kind of signage in the car park at Athens would be useful, as I only found the guys by stumbling upon them (a car with it's boot open wasn't the most obvious pick up point). "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by NEAL - 03 August 2022
" As mentioned earlier seems very expensive . "
" Seemed very expensive for one week car hire . Judging by other customers would have been cheaper hiring car on our arrival . Also I am still awaiting my deposit to be returned to my bank account .I was told car seemed fine on inspection at drop off but there has been no communication since re my deposit being returned "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
RHODES, GR - Reviewed by NEIL - 03 August 2022
" Really easy to book and collect the car from the airport "
" Great value for money and easy to collect the car from the airport. The car was a little old and scratched, but was still good value for money "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 7
KEFALONIA, GR - Reviewed by KEITH - 03 August 2022
" As above "
" The hire car cost was way too high and disproportionate to the value of the vehicle. This in part will be put down to the global pandemic and inflationary issues but then the resale prices have also inflated so the margins now must be significantly higher than pre pandemic. Also the vehicle was of a very low standard with poor air conditioning and power issues which caused me significant issues with the very hilly island and a car with very little torque. There was no value for me the customer and this appears to be a monopoly across all car rental in the island. (Cephalonia -Greece). "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 4
KALAMATA, GR - Reviewed by BRIDGET - 02 August 2022
" A joy "
" Staff very efficient waiting with our car when we arrived even though our flight had been delayed "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEFKADA, GR - Reviewed by ROBERT - 02 August 2022
" Not sure that Auto Europe provided much value in this booking "
" As our flight was delayed by 5 hours we did not arrive until 2am in Preveza, which meant that the Avis desk was closed. I had to arrange, at my own expense, a taxi to my accommodation, and then at 08:30 a taxi back to the airport to collect my car. The staff on the desk could not access my booking from the previous day - despite the fact that I had spoken with the Avis staff the previous night when I new we were going to be delayed. They assured me that there would be no problems, and that the car would be available for me. I then I had a very frustrating email dialogue as Avis were trying to bill me for a new booking cost of £839 - this cost was eventually returned on 12 July. But then on 19 July I noticed that I had been billed £792 by Avis - after another email dialogue this was eventually credited back on 20 July "
Value for Money: 8 Efficiency of Counter Staff: 4 Expediency of Drop-off: 1 Condition of the Vehicle: 8
KALAMATA, GR - Reviewed by JAYNE - 01 August 2022
" Easy to book car online. "
" Staff not visible at airport - a member of europacars kindly phoned to locate Volta staff. Car windscreen wipers all needed replacing and faulty tyre pressure sensors gave false warning symbol on dashboard. On phoning Volta staff their answer was check the tyre pressure and if warning light stays on just ignore it!! All tyre pressures were ok when checked but warning light remained on for the duration of our hire. "
Value for Money: 2 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 1
KEFALONIA, GR - Reviewed by ADRIAN - 31 July 2022
" The car itself was clean and in general good condition but somewhat under-powered for the steepness of the hills in Kefalonia and in some cases it really struggled to get up them with a few people in the car. The clutch was burning too on some of the hills. I think there should be a minimum engine size/power for such a hilly "
" The lady behind the counter was extremely pleasant and friendly and quickly dealt with picking up and dropping off the car. island. Original booking process was simple too. A good experience overall with Global. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
THESSALONIKI, GR - Reviewed by SAMOUIL - 31 July 2022
" Very satisfied. "
" Professional and reliable. New cars. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ROY - 31 July 2022
" Apart from the car being old auto Europe is my first choice. "
" Car was a little old. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
RHODES, GR - Reviewed by BEN - 27 July 2022
" Hidden charges made me feel taken advantage of once I was stranded in a foreign country with the option of paying or walking "
" The out of hours charge was not advised when booking, only on the day when my flight was delayed was I told about this. Over the phone they said it was €23 and then on arrival it was €65 Turns out they emailed me to advise it was €65, while I was on the plane! Overall happy with the service, however €250 became €315 instantly and there was also €350 security deposit from a credit card which I also was not told about until after I booked. None of this is necessarily thrifty's fault, auto Europe should have advised of this from the start. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by CRAIG - 25 July 2022
" Easy to use. "
" Had to wait a little while when picking up, however, service overall very good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by AMANDA - 25 July 2022
" Staff very friendly and efficient "
" All very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by JOHN - 24 July 2022
" Will use the service again. "
" Very good and efficient service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by HARRY - 23 July 2022
" Excellent service, everything worked like clockwork and I can say this once again after many years of using Auto Europe. "
" Just Perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PETER - 22 July 2022
" Straightforward booking process and at a good competitive price. "
" I picked up the car but was disappointed at the condition of it and spoke to the manager who was very understanding and who organized a replacement car to be sent to my hotel later that day as they did not have one available for me. The replacement car was much better so thanks again to the manager at Volta4u for dealing with this promptly and to my satisfaction. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by NEIL - 21 July 2022
" Car provided was not the car selected. "
" Car provided was not the car selected. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by ANTHONY - 21 July 2022
" Really good experience. Good quality car, freindly efficient staff and a good price! "
" Really good experience. Good quality car, freindly efficient staff and a good price! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by GRAHAM - 20 July 2022
" None "
" Good car and friendly service. Particularly like the part full fuel tank - so much better than trying to bring car back full! "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by PETER - 20 July 2022
" Cannot fault "
" Very quick service, very friendly staff. All-round excellent experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by STEVEN - 20 July 2022
" Let's wait and see how you address our comments about the fraudulent practices of Green Motion. At the moment our experience is very poor and spoilt not only the start to our holiday, but also the duration in the worry someone would touch the car, such is the fear they drive into you for not taking their insurance. "
" Awful service in the local office, extremely hard insurance sell even though we had paid for your insurance. Circled figures being presented and trying to put the fear into us. Me and my wife wanted a car not an interrogation Car had so many scratches and only a few recorded on his paper, had to show him nearly a dozen more. To finish of an awful experience, we have just had our deposit refunded and we are £58.61 short, mentioning transaction fees, this surely must be classed as a fraudulent practice and we are asking for a refund if this amount. We travel regularly 3 to 4 times a year and always take a car however I am sorry Auto Europe, unless you can sort out our refund, even a voucher would do, and address the practices of Green Motion then our next booking will not be with yourselves. Very Unhappy Customers!!!! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by GILLIAN - 19 July 2022
" I would definitely use Alamo again as the checkout and check in was smooth and the staff v courteous "
" Great staff at the checkout desk and the car pick up and drop off. V smooth "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by CAROLYN - 19 July 2022
" Really nice brand new car. "
" Excellent service and brand new car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ANDREW - 18 July 2022
" Absolutely awful. I will rent through a company that i know to be fair and genuine in future. I will not go for the cheapest. Lesson learn't !!! "
" We refused to take the first car that was offered to us because there were really bad noises coming from the engine and the car was in poor condition. The second car was quite old ( 64000 km )but sounded ok. The exterior was in poor shaped there were stains on the seats, but we were happy just to get going. We then discovered that the central locking was not working, the gear box was faulty and the rear parcel shelf was broken.The car also had a strange smell of burning when you were travelling up hill. We did not have time to travel back down to the rental office as by this time, we were in Kassiopi. When we returned the car on the day of our departure, we told that we would have to pay 86 euros because the car would need biologically cleaning because of the stains to the seats. We refused to pay this, and we explained that the stains were there when we picked up the car. We then also mentioned the all of the other faults with the car that we had discovered since we had collected it. The man in the office told us that we would have to pay as we couldn't prove that the stains were there when we collected it. We still refused to pay because it was not our fault. Eventually, the supervisor intervened and we were told that we would not have to pay the cleaning charge after all. By this time, my wife was extremely upset. It was not a very nice way to end what had been a lovely holiday. I would never rent from Green Motion again "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by ANTHONY - 17 July 2022
" NA "
" Not happy that the car is not delivered full and returned full. This will make me look for an alternative supplier even if the rental cost is a bit more expensive "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by RICHARD - 17 July 2022
" AutoEurope itself was fine "
" 1. Vehicle had "lumpy" steering which was a little worrying. 2. Vehicle had slow puncture. I had paid for Roadside Assistance but they simply towed the car to a garage and left me to arrange repair (and pay for it). "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
RHODES, GR - Reviewed by MOZES - 17 July 2022
" Very fast "
" Easy Quick Perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by ANTHONY - 17 July 2022
" Specifically chose 'on airport' pick up, so was disappointed that we had to get a shuttle bus to the car rental co. "
" Car was in poor condition lots and lots of bumps and scrapes and had literally just been dropped back by other customers. Fuel tank was only 5/8 full. They took the full deposit payment and with the rate change I was £25 worse off when they applied the deposit credit "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 3
ZAKYNTHOS, GR - Reviewed by GRAHAM - 16 July 2022
" • Excellent vehicle [VW Up!] in first class condition, delivered to me in a most friendly way. Bear in mind that the offices are just opposite departures, a fairly short walk and across a [non-busy] dual carriageway; so if there are two or more of you, let ONE pick up the car and drive round to pick up the others plus the luggage, who can wait in the cool of the airport! "
" • Very happy to report that there was no attempt whatsoever to try a 'hard sell' of any extras [Insurance top-up / GPS etc] • I'll be very happy to make a repeat booking next year on Zákynthos. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by MATTEO - 15 July 2022
" N/a "
" N/a "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 2
ATHENS, GR - Reviewed by MATTEO - 15 July 2022
" N/a "
" N/a "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 2
CORFU, GR - Reviewed by JONATHAN - 14 July 2022
" Let down by Thrifty "
" They made us pay for damage that was not caused by us. "
Value for Money: 5 Efficiency of Counter Staff: 2 Expediency of Drop-off: 1 Condition of the Vehicle: 1
SANTORINI, GR - Reviewed by ANTHONY - 14 July 2022
" . "
" George at the hire desk was really friendly and very helpful, we were very happy with our car and drop off was easy too "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOS, GR - Reviewed by ASHISH - 14 July 2022
" Happy with autoeurope "
" Collection was intimidating, the condition of vehicle not the best "
Value for Money: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 9 Condition of the Vehicle: 3
CORFU, GR - Reviewed by JAMES - 14 July 2022
" Just very disappointed with the additional charges. I emailed to complain about this and heard nothing back from AutoEurope. Poor. "
" The big issue I had was that when I booked, I selected 2 children's car seats. These were recorded on my booking and therefore price. When I got there I was stung with an atonal £70 for these when it appeared they were already included in the price I had paid. They were also pretty terrible car seats. A nasty start. However, the staff at Corfu were incredibly kind on return as my kids were both asleep and they offered to drive us over to the airport rather than get them up to get into the shuttle bus. Nice touch. "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by RONALD - 13 July 2022
" It takes about 8 mins from Athens airport to Abbycars. "
" On return drop off it took a little time to take us to the airport so we were a little rushed catching the flight. But that's all. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by DAVID - 13 July 2022
" Our transfer driver was waiting for us at Zakynthos airport ready to take us to collect our hire car. The overall service that we received was excellent. We hired a low mileage, clean Fiat Panda 5-door car, very nice to drive, economical, reliable, even had water in the screen wash bottle :-) On returning the car after our 14 day holiday, the experience was has good as on our initial arrival at the beginning of our holiday. Thank you to the AbbyCar team, we will use you again on future holidays. "
" Very good overall service received from all at Abbycar, the counter staff were very polite and extremely helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KALAMATA, GR - Reviewed by MICHAEL - 13 July 2022
" Very helpful and friendly staff in Kardamili "
" Staff in Kardamili were brilliant "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by AKOS - 13 July 2022
" OK "
" This company provided very good service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
RHODES, GR - Reviewed by ATTILA - 12 July 2022
" Very good brand new car, bit pricey but acceptable insurance. "
" Some staff looked tired and lack of kindness, some of them were very friendly. quick good shuttle from airport. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by IAN DAVID - 12 July 2022
" Although I had a good price in Thessaloniki I tried to hire through Auto Europe today 12 July, they quoted Wizz cars in Zante at over 2000 euros for two days. Where did that come from ? "
" A good experience and price, quite liked the Suzuki. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAROS, GR - Reviewed by STEPHEN - 11 July 2022
" Good service "
" Simple collection and drop off at Paros airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by ADAM - 08 July 2022
" Excellent overall! "
" Very good service. Staff were pleasant & helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by NEIL - 07 July 2022
" All good "
" All good except they actually took an 806 EUR deposit on my credit card rather than just a pre-authrisation. Thus result in the refund not actually matching the amount deposited once the currency conversion was applied. This is the first time I have had to actually pay the excess in advance. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by ROGER - 07 July 2022
" Quick and simple "
" quick and simple pick up and drop off "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CORFU, GR - Reviewed by CATRIONA - 06 July 2022
" No opinion so no reason to recommend - this but no complaints "
" Staff were very nice and cost was cheaper than anyone else. Big air conditioned waiting room was welcome and a nice cafe next door. Shuttle to airport was short and no trouble. The car was quite old with lots of small damage and it wasn't very clean but that didn't matter. However the petrol gauge was faulty so I ended up spending much more on fuel than I needed to. Also they said it was full when I collected and it was only half full - I had to call them back to correct this - full to full is easier for the customer particularly with a dodgy gauge! "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by PETER - 06 July 2022
" Good "
" Checkin could be a bit quicker having pre-booked everything online "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CORFU, GR - Reviewed by ANDREW - 05 July 2022
" Was ok "
" There were a lot of scratches on the car "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 6
RHODES, GR - Reviewed by MENTOR - 05 July 2022
" They charged me once when I booked and once more time when I went to pick up the vehicle there "
" It's a rip off I would not recommend to anyone "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by SPIROS ANTONY - 04 July 2022
" Good "
" Overall surprisingly good. Friendly staff and relatively fast check-in. Off-site location was a bit of an inconvenience. The car was as requested and good condition. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
CORFU, GR - Reviewed by LAURENTIU - 04 July 2022
" good "
" good "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
SANTORINI, GR - Reviewed by SHELLEY - 02 July 2022
" Booking online was straightforward but we were not informed about hidden insurance cost which was disappointing "
" The staff encountered were rude and we had to pay more for insurance of top of what we had already paid which was not stated at time of booking. "
Value for Money: 6 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by DUMITRU - 02 July 2022
" All was good "
" Was all good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PETER - 01 July 2022
" Will use again "
" Very smooth , good car, easy drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AKTION, GR - Reviewed by EDWARD - 30 June 2022
" Really poor, espcially having to walk down a dangerous road. Never again. "
" 1. wasn't warned we'd have to carry our cases out of the airport and walk down a dangerous road. 2. had to wait ages to be served. 3. staff were grumpy to start with at least 4. hadn't seen that I was expected to print out form: everything else everywhere is electronic these days! "
Value for Money: 5 Efficiency of Counter Staff: 2 Expediency of Drop-off: 4 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by PHILIP - 29 June 2022
" Very expensive high milage car "
" Very expensive for high milage basic car "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 2
ATHENS, GR - Reviewed by CHRISTOPHER - 28 June 2022
" . "
" Counter staff were friendly, knowledgeable and polite was a very smooth process from picking up at one airport and returning it to another. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PARGA, GR - Reviewed by KEITH - 28 June 2022
" Easy booking procedure , hope you take on board our feedback about supplier. "
" The agent arrived 10 minutes late on day of collection and informed us that the size of car booked wasn't available and we had a bigger one. This in more normal times would not have been an issue but given the current situation with fuel costs the last thing you need is a less economical car. The biggest issue as far as we were concerned was the fact that the car stank of cigarette smoke which took all of the first day to clear. My wife suffers badly with asthma and this smell caused issues. On the second day a warning light came on and as we could not get a phone signal to contact office went to a nearby garage who informed us it was a tyre pressure warning, they were able to inflate tyres to correct pressure, one was very soft, however they couldn't reset the warning light. We contacted the office later in the day and they came to our accommodation a few hours later and did the reset. This however spoiled the second days enjoyment. Surely the tyre pressures should have been checked before delivery. Finally they insisted on collecting the car on Tuesday evening instead of Wednesday morning as booked. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 6
HERAKLION, GR - Reviewed by BRIAN - 28 June 2022
" The only real issue is with Exer and I will look to Auto Europe to assist in resolving. Then my view may change re AutoEurope "
" Unable to find rep at the airport and when we did it was after 9PM then charged a late collection fee. 2 weeks after the return of the vehicle we have still not had the 500 euro deposit returned and calls/emails are not answered "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by KERRICK - 27 June 2022
" Abbycar were great, but having to pay an extra 10 euros a day because I am 72 is not great. I have since found that some car rental companies do not charge any surcharges for drivers up to 75. It ought to be much clearer on the autoeurope website regarding age of drivers and possible surcharges. "
" Friendly, professional staff. No problems at all. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by PETER - 27 June 2022
" Very bad, feel like I was scammed just before I was departing to return and every move was set up to take money from me "
" Car collected covered in marks, not cleaned, with 3/8 of the tank full. On receiving I was told the scratches were all general wear but just the big dints were worth noting. On return they proceeded to analyse the vehicle claiming the edge of the wheel arch had been heavily scratched. I had seen this on arrival but thought it was the wheel arch trim sticking out. They proceeded to charge £450 for repair. This process seemed to be set up to find chargeable issues. Having put 25 euro in the tank 500m from the drop off the gauge did not move from 2/8 I can only assume this was faulty too. "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 3 Condition of the Vehicle: 1
CORFU, GR - Reviewed by REBECCA - 27 June 2022
" Communication is poor when things do not go as planned. "
" I am chasing to have my £859 deposit refunded still. This was meant to be refunded while I was in their office on 22/6/22 as there was no issues with the car. I am emailing for the refund and no reply. I was also given a car with a radio that didn't work. I contacted the office but had no reply so returned to the car rental office and was told they would message me a code for the radio which I never received. I was told they just had the code when I handed back the keys to the car at the airport "
Value for Money: 2 Efficiency of Counter Staff: 3 Expediency of Drop-off: 7 Condition of the Vehicle: 5
CORFU, GR - Reviewed by JOHN - 26 June 2022
" No problem with car just the money that has to be left? "
" Not happy that we have to leave a deposit of approx 800 euro via a credit card ? Which is then reimbursed later in the month, as we took full insurance out, they stated that if an accident occurred we would have to claim via the insurance policy, surly if you take the policy out we should not have use any of the customers money? "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by TIMOTHY - 26 June 2022
" Efficient good service Would use again "
" Good service Efficient shuttle No complaints "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
CORFU, GR - Reviewed by RAYMOND - 26 June 2022
" Autoeurope need to keep a check on the companies they partner with and they should also ensure instructions about pick up and drop off are perfectly clear and clearly state the name of the company that is providing the car. "
" Firstly the in-line booking seemed to be fairly straightforward. When we arrived at Corfu airport we struggled to find out who we should contact and couldn't see anything about autoeurope. On looking more closely at the booking confirmation we noticed a logo (small) for Green Motion and I had just seen a green motion minibus pass us outside the terminal. When we eventually found the driver he confirmed he would take us to the office to pick up the car. Nowhere had we been that the office was off-site and a minibus pick up would be needed. The car was reasonably clean internally but the rear parcel shelf was broken and laid in the bottom of the boot. This meant that anything left in the boot would be open to view. All in all not the best experience I have had with holiday car rentals. "
Value for Money: 4 Efficiency of Counter Staff: 4 Expediency of Drop-off: 4 Condition of the Vehicle: 4
PREVEZA, GR - Reviewed by CRAIG - 25 June 2022
" Great way to enjoy peace of mind car rental, no hidden costs "
" Hassle free, great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by THOMAS - 24 June 2022
" Excellent counter staff at pick-up and drop-off. Friendly and efficient and, unlike some other rental companies, no pressure to buy more insurance or other add-ons. Car was a bit old but clean and well-maintained, and excellent value. I'd definitely recommend Alamo at Kalamata. "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
RHODES, GR - Reviewed by DEAN - 23 June 2022
" The rates you found seemed competitive, booking system was user friendly. Abbycar were a credit to you. I'm a very satisfied customer with no reason not you use your services again next time. "
" Excellent, friendly service. We were greeted at the airport by a friendly member of staff (just after midnight!), short transfer time to their offices. Paperwork was in order, car was as expected, and nearly new. WELL DONE ABBYCAR. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ALAN - 23 June 2022
" The process with Auto Europe was good. "
" All good. A few minor points. Had to wait a little at drop off for transport to airport. Thought the instructions were a little unclear for the pickup from the airport. The Exer office is off airport and not easy to find. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by ALAN - 21 June 2022
" No details yet as to whether we will be charged for the puncture recovery truck who actually damaged the front bumper. !Tyre repaired quickly in Hersonissos very promptly for €10 cash "
" Car tatty but safe. Drivers Windscreen wiper fell off at 70kph in driving rain on motorway. Very scary but was trapped between bonnet and windscreen so when managed to get off mway could be refitted. V scary. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 5
KALAMATA, GR - Reviewed by GRAHAM - 21 June 2022
" OK "
" the car appeared to be smaller than the one promised in the initial booking, but I suppose that is par "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by PAUL - 21 June 2022
" Totally awful recovery experience and wanted to abandon me and my wife on a mountain side. "
" Staff where rude and tried to repeatedly charge our card without authorisation "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
SKIATHOS, GR - Reviewed by STEPHEN - 20 June 2022
" Car did the job "
" Only problem was finding the office when collecting the car because they don't have any signage with VOLTA on it which makes it difficult as there are half a dozen or more rental companies along the road. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORFU, GR - Reviewed by BRADLEY - 19 June 2022
" Overall pleased "
" Overall pleased . Would note was advertised as "on airport " but was short shuttle when my confirmation was sent "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KALAMATA, GR - Reviewed by GIULIANO - 19 June 2022
" Always find competitive rates "
" Friendly, efficient service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by JOHN - 19 June 2022
" N/A "
" N/A "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
RHODES, GR - Reviewed by CARL - 18 June 2022
" I had payed extra insurance witch when I arrived at green motion was told it was not recognised "
" Staff were very rood And not easy to speak to Car had damaged to three tyres "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 8 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by MICHAEL - 18 June 2022
" All as expected "
" All as expected "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by STEPHEN - 17 June 2022
" See above. "
" At first we were given a BMW, with paint peeling off the bonnet and non-functioning electric windows and door mirrors. Then we were upgraded to a diesel Mercedes' Benz. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 6 Condition of the Vehicle: 6
CORFU, GR - Reviewed by COLIN - 17 June 2022
" Very happy with the service. "
" Very friendly and welcoming staff, pick up and drop off was very easy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MYKONOS, GR - Reviewed by ALIDA - 16 June 2022
" Really nice experience "
" Amazing service quick and easy . Very kind staff and really helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ANDREW - 16 June 2022
" Overall a good car rental experience. "
" Not a fan of off site car rentals but in the case of Corfu Airport I think it ended up being the best option. On Arrival the bus turned up just after we got out of the airport. And on dropping off we only had to wait 5 to 10 minutes. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
RHODES, GR - Reviewed by ALEXANDER - 16 June 2022
" Excellent! "
" Excellent! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by CHRISTOS - 16 June 2022
" Overall very good experience. Won't hesitate to do it again "
" Process was smooth, small delays in receiving car, but was upgraded and car was in good condition. Would have preferred "full to full" on fuel, rather than like for like "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ANDREW - 16 June 2022
" Easy to book on line. Car was really great and had no issues with anything. "
" Very good service and friendly staff. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ANDREW - 13 June 2022
" Very happy. "
" Staff were really helpful. Only thing that could have been improved was a map showing the terminal and the green motion building "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by BALJEET - 13 June 2022
" waiting for my deposit refund "
" still waiting for my deposit refund "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
KEFALONIA, GR - Reviewed by LYNN - 12 June 2022
" See above. It's difficult enough travelling with a disabled partner requiring a wheelchair without the additional problems of:- 1.Volta "not existing", 2. Having to hire another vehicle, 3. Auto Europe advising it being our fault being late 4.Having to chase for a refund We will never ever book through Auto Europe again! "
" I am beyond disappointed. There was nobody there at the airport, subsequently no vehicle. I had to hire another vehicle from Avis. On top of this my partner is disabled. I was told by others that "Volta don't exist......as this has happened before"! When my partner called Auto Europe he was advised that as we had turned up at 3pm when we had stated we would there at 1pm, this could be the reason why no-one was there! This excuse beggars belief. We are still chasing the refund and are appalled at our treatment and service. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
THESSALONIKI, GR - Reviewed by NADINE ISABELLE JACQUELINE - 12 June 2022
" No issues from start to end. "
" Very pleasant staff at pick up and drop off. Well done to them. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PREVEZA, GR - Reviewed by NICHOLAS - 12 June 2022
" Not impressed at all with green motion. "
" Warning lights on, tank not full, slow service in searing heat. "
Value for Money: 5 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 2
FIRA, GR - Reviewed by JOHN JAMES - 12 June 2022
" The team at Volta at the airport , were polite , efficient and thorough "
" The team at Volta at the airport , were polite , efficient and thorough "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AKTION, GR - Reviewed by SARAH - 12 June 2022
" Overall very good. Used AutoEurope for most of my car rental bookings. "
" Easy booking process. Good prices. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by ALAN - 11 June 2022
" See above "
" Elderly cars but reliable enough. Happy I got what I payed for in todays market. Budget staff nice people to deal with "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by RICHARD - 11 June 2022
" Booking via auto Europe or was great, they recommended a great company with the best terms for a smooth hassle free experience. "
" Great experience from start to finish, car was great, staff were very friendly and welcoming. Including "the boss" Rasibulos! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by WALLACE - 10 June 2022
" Not auto Europes fault more Green Motion "
" The car's Air con did not work - i said this on return to staff member and he said it was because of the het ! "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
ATHENS, GR - Reviewed by JULIE - 09 June 2022
" Unclear how to find car hire location "
" Long wait at airport until gold car opened unclear what was to happen Unable to use my Visa card so had to pay over 100 pounds for extra insurance "
Value for Money: 4 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
CORFU, GR - Reviewed by PETER - 09 June 2022
" Met my needs. "
" Friendly, helpful and straight forward. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DIMITRIOS - 09 June 2022
" Excellent service "
" Fantastic service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by TREVOR - 08 June 2022
" When I booked the car , my voucher clearly stated MEET & GREET. I even double checked I had MEET & GREET with Auto Europe by phone before departing On the day of arrival , there was no one from Global to meet us .I spent about an hour going around the airport to try and find where the Global desk was!! I called Auto europe for help.The man I spoke to said 100% there is a Global desk/office at Zakynthos airport & so off I went to find it but it was not there ??!! Finally after speaking with 3/4 other local car rental companies at the airport they said I could find Global outside the airport across the dual carriageway ! I left my wife and son and trekked off in the heat crossing a busy dual carriageway and finally found the Global 'office' by the side of the dual carriageway. The Global man at the desk was called 'Denny '' . He said Global did not do MEET & GREET . I also had to return the car to the same place afterwards and criss cross the dual carriageway to get to the airport. Basically Auto Europe made a contractual written & verbal promise to provide Meet & Greet but this was not provided and caused us a 1.5 hour delay in the damned airport trying to discover what on earth was going on Not a great start to the holiday "
" When I booked the car , my voucher clearly stated MEET & GREET. I even double checked I had MEET & GREET with Auto Europe by phone before departing On the day of arrival , there was no one from Global to meet us .I spent about an hour going around the airport to try and find where the Global desk was!! I called Auto europe for help.The man I spoke to said 100% there is a Global desk/office at Zakynthos airport & so off I went to find it but it was not there ??!! Finally after speaking with 3/4 other local car rental companies at the airport they said I could find Global outside the airport across the dual carriageway ! I left my wife and son and trekked off in the heat crossing a busy dual carriageway and finally found the Global 'office' by the side of the dual carriageway. The Global man at the desk was called 'Denny '' . He said Global did not do MEET & GREET . I also had to return the car to the same place afterwards and criss cross the dual carriageway to get to the airport. Basically Auto Europe made a contractual written & verbal promise to provide Meet & Greet but this was not provided and caused us a 1.5 hour delay in the damned airport trying to discover what on earth was going on Not a great start to the holiday "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 2 Condition of the Vehicle: 10
CORFU, GR - Reviewed by DARREL - 07 June 2022
" Easy and efficient "
" Good value and generally a good experience "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by ALAN - 06 June 2022
" Excellent "
" Excellent as it should be "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RETHYMNON, GR - Reviewed by PETER - 06 June 2022
" Nice new car. Friendly staff. The only issue was the "meet and greet" description which was really pick up at convenient local to take you to the real car hire location 20 minutes away! "
" This was a remote location 20 mins drive from the expected pick up drop off place which was not made clear when booking and wasted a lot of time "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 7 Condition of the Vehicle: 10
ZANTE, GR - Reviewed by STEVEN - 06 June 2022
" The additional insurance was poor value "
" Great counter staff "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
AKTION, GR - Reviewed by C - 06 June 2022
" Overall easy to book, good service on arrival and value for money. "
" Good service - good team at Preveza - quick process. It would be helpful to have a copy of the rental agreement in English - I suggests a draft copy to be attached to the booking certificate. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
AKTION, GR - Reviewed by ANDREW - 05 June 2022
" We took out full insurance for peace of mind to cover the tyres and underside but the green motion staff still insisted on checking which made us feel quite uneasy as to whether we would receive our full deposit back. "
" The vehicle we were given was old, tired and tatty with numerous dents and scratches. The steering clonked during parking. We didn't feel confident or safe in the car. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
HERAKLION, GR - Reviewed by ROBERT - 05 June 2022
" Not clear about off site pick up "
" Charged twice for extra driver, child seat and excess. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 2
RHODES, GR - Reviewed by JONATHAN - 05 June 2022
" I had to cancel booking at short notice due to current Easyjet flights crisis. I appreciate the terms and conditions did not allow for a refund, but 100% charge with no flexibility / voucher etc, was very disappointing and would put me off renting through Auto Europe again. "
" Never got to experience service as holiday cancelled "
Value for Money: 2 Efficiency of Counter Staff: 2 Expediency of Drop-off: 2 Condition of the Vehicle: 2
ZAKYNTHOS, GR - Reviewed by JAMES - 05 June 2022
" All good. "
" Without a doubt the best car rental experience I've recently had. No pushy upselling, no feeling that I was going to be scammed on returning the car. Very friendly, professional staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by BRIAN - 04 June 2022
" Very good smooth car hire "
" Christos at the Preveza office was excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by GEORGIOS - 04 June 2022
" When I picked the car had a Service/failure Indication light blinking. The overall condition of the car was overused. The location of the Auto Europe is tricky to find if you don't know the area. Difficult also to return if you pass the exit. "
" When I picked the car had a Service/failure Indication light blinking. The overall condition of the car was overused. The location of the Auto Europe is tricky to find if you don't know the area. Difficult also to return if you pass the exit. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by MR BRIAN - 03 June 2022
" i was concerned a I.D.P.(1948)since Brexit may be required to accompany my UK paper driving licence, (since 1976), but was not the case when mention at desk.. "
" booking as normal very easy, was given a considered upgrade of car, OPEL CORSA, which was satisfactory to drive ,given motorway and small village movement, was a pain in the back to get into and out of because of the very triangular door aperture, due to the very raked back "A pillar" to increase aerodynamics and a sporting design."MIND YOUR HEAD" Handback at Athens Airport straight forward enough and rep was reminded that the company emblem sticker was not suitably placed high up in the rear window, blocking rear veiw mirror vision, should be place at bottom of window where the rear seat middle headrest would obscure it if not so large. otherwise two weeks of driving bliss, thanks. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by KAREN - 03 June 2022
" All good. Will use again. "
" Friendly and efficient staff at Kalamata. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by SIMON - 03 June 2022
" Smooth and efficient. "
" Great except slow at releasing deposit! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by IAN - 03 June 2022
" Very efficient and good value. "
" Prompt pick up at airport and documentation completed efficiently with no issues. Car was in great condition and clean. Handback process was good with no issues. Staff really friendly and helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by EMMA - 02 June 2022
" Terrible. Rip off and totally illegal "
" Volta was not at the airport or outside as they had advertised and therefore I was unable to collect the car. I was forced to make a new booking through an alternative provider and I still haven't received my refund. Over a week later "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
KALAMATA, GR - Reviewed by MARTYN - 01 June 2022
" I'm not blaming Auto Europe for the deficiency of Green Motion but I believe that they should not deal with them in future. "
" Picking up the car was not too much of an issue but we had to walk along the main road very close to the traffic to gain access to the office. After the paperwork was completed, we had to point out every paint chip or small dent and photograph them to ensure we didn't get the blame. There were many of them. Car was in reasonable condition but you get what you pay for. My complaint is that the guy from the office telephoned me to find out my time of arrival, we agreed to 18.00hrs. At 18.10 I phoned him to find out his ETA, but another person answered who said he would be another 10 mins. 15mins later I called again and was told to just leave car with keys in and it will be ok. I wasn't happy about this and said 'what guarantee do I have that your not going to take the 806 euro charge on my credit card for falsified damage. He then said the office guy will arrive shortly. In the meantime some guy from another car rental company, say's the owner has called him to tell me to leave the car.in his yard, I said no, he's coming shortly. 15 mins later I phoned again to be told there has been an accident and he may not arrive!!!! I said I've got all night to sort this as my flight has been delayed 4 hours and I'm not leaving the car. He's say the guy will arrive soon. As Auto Europe small print says I have to have a receipt for any damage & a photo, I was concerned I'm going to get caught out for damage with recompense from Auto Europe but after phoning, they assured me that I would be ok, phew. 15 mins the guys arrives, no apology for being late but he did offer to take us to airport and that he agrees that no damage has been found. "
Value for Money: 1 Efficiency of Counter Staff: 4 Expediency of Drop-off: 1 Condition of the Vehicle: 7
CORFU, GR - Reviewed by STEPHEN - 01 June 2022
" My experience of Green Motion was very good although I would definitely recommend taking out the premium insurance cover as roads in Corfu are not great! "
" Unfortunatley we had a puncture during our stay but Green Motion were quick to arrange providing us with a replacement car. They gave me all the paperwork required to claim back the payment I had to make for the tyre and Auto Europe were excellent in transferring the money on our return to the UK after I had sent off the information requested, thanks "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by DAVID - 31 May 2022
" Overall it was value for money. "
" Booking and staff were brilliant. Car was scratched all over and a bit tatty but this was well recorded by your representative who was also very helpful and friendly. During the week a couple of warning lights came on and I telephoned and reported them. I was told they had noted my call but to ignore the lights. They didn't affect anything. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
PREVEZA, GR - Reviewed by PAUL - 31 May 2022
" Awful start to holiday due to appalling car hire firm "
" Very rude and unprofessional Would never recommend ! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
SKIATHOS, GR - Reviewed by RICHARD - 31 May 2022
" Double charged for zero excess onsitance "
" Paid for zero excess insurance, but was charged 50 euros for it when collecting car as well. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by IAIN - 31 May 2022
" Auto Europe are a booking agency who appear to not manage the rental companies that they use, sorry the first bad experience with you but it shows that such arrangements are for the benefit of the umbrella organisation. "
" Filthy vehicle with spongy brakes and slipping clutch, which needed to be replaced, the replacement vehicle (Suzuki Jimny) was again filthy and suffering from a lack of power, contact with Green Motion was very poor them trying to blame me for the issues and asking me to bring the vehicle back to their depot which was a 2 hour round trip - never again. "
Value for Money: 3 Efficiency of Counter Staff: 4 Expediency of Drop-off: 2 Condition of the Vehicle: 1
KEFALONIA, GR - Reviewed by TREVOR - 31 May 2022
" If not for the issue with the deposit the experience would have been very good. "
" Good efficient service, reliable car. My only complaint is that I was charged a deposit of €806 on my credit card. On returning the vehicle I was informed that I would have to wait for up to 14 days for the refund. This is not acceptable when electronic transfers are made immediately. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by WILLIAM - 30 May 2022
" Only two issues. 1. Petrol gauge failed to register the first two top ups with fuel, on the third addition it jumped from nearly half to nearly full. (Agreement was to leave it as full as I got It - half full.) 2. Even though I was returned my full deposit, my bank charged me a foreign currency transaction fee. Neither was Global's fault so no issue with the company. "
" Excellent car and service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by GLENN - 30 May 2022
" As above. Car was clean and category was as described "
" Staff were lovely and professional. I was a little worried as I picked the car up late at night and the staff member said I should take pictures the next morning. When I looked the next morning there was some minor damage to the car which wasn't highlighted on the sheet so I thought there may have been a dispute about whether or not I had caused this . Everything was fine in the end though as the same member of staff looked at the photos I had taken and was happy with this. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by MARTYN - 30 May 2022
" Rubbish. Sub-contractors don't uphold points of hire contract and e-mailing Auto Europe results in generic, unhelpful responses. Requests to fill in a very limited query e-mail with drop down boxes that don't relate to my query. A lame offer of 5% discount off of a future car hire of a week or more as recompense for the failings of CarWiz. Like I will use either company again!!!! Apalling service - avoid at all costs. Scam. "
" Difficult to find the premises, no-one at the airport even knew them. I ordered full to full fuel, I received a third of a tank, barely enough to get us across the island with all petrol stations closed at night. No damage report from the staff and when I complained about the lack of fuel despite my contract for full to full, they walked off. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 4
AKTION, GR - Reviewed by ADAM - 29 May 2022
" Everything was fine "
" Everything was fine "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
AKTION, GR - Reviewed by CLIVE - 29 May 2022
" The car should never have been allowed to be hired out, as stated above it was full of dents and scuffs and the paint work was pealing. I think it was their car they use to rip client's off. Also it didn't have a A/C, Going to a 5 star hotel it was a bit of an embarrassment, I will never use Green Motion again. "
" The fiat panda was the the worst car I have ever hired, dents and scuffs all over it, rear wiper missing, windscreen washers not working, no A/C. Long wait at pick up, only 1 staff. When returned staff went straight to dent in underside drivers side of front bumper and tried to blame me for it, the car was full of dents and damage, but within 10 seconds she went to the underside of the bumper, a place I was unlikely to have a taken a photo of at pickup, a deliberate tactic to try and rip me off. In the end after much protest she said she would not take it further, still not sure if she will. I wounder how many people have been charged for that dent. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by MYEONG - 29 May 2022
" Overall all went well "
" Easy and friendly! No issues "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by NICHOLAS - 29 May 2022
" I was unable to rent a car due to expiration of my driving licence. I would appreciate return of monies if possible. "
" Limited experience due to me having a driving licence past its expiry date. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by EVANGELIA - 28 May 2022
" This company shouldn't be an option. I am really sorry. "
" Worst experience ever. Not recommended at all. We have booked for a small car category. Our flight was delayed therefore we arrived late at the rental office. So how this company makes money to overcome the cheap prices. The 'system' after the rental hour releases the car. And even that the know the flight number and can follow the flight, they don't reserve the car again. which means that we arrived there and there was no 'available' car to the original category we have booked. Therefore, they wanted to rent as a 'limousine' with extra charge and extra deposit. All the time that we have rent a car around the world if the company cannot provide with equivalent car and a bigger is available there is no extra charge. As it is a fault of the company. But not in green motion athens. They charge you everything or leave you without a car if you don't accept the offer. So we ended up at 2am with no car. Never again in my life! I wish I could put minus stars! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by PAUL - 28 May 2022
" Poor experience compared to previous use of your company. "
" Not happy that insurance had not been included in original quoted price. Pick up at Athens difficult. Carwiz miles from airport. Difficult to find on return journey. "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
KEFALONIA, GR - Reviewed by DAVID - 28 May 2022
" Easy booking experience. Good price. Clean car. Efficient service at pick up and drop off. Only issue is that excess is taken as a 'deposit' and refunded within 2 weeks rather then being held on your credit card. "
" Everything very good but for one issue. The excess of £600 or so was taken from my credit card as a deposit and will take up to 14 days to return. This is very different from the excess being 'held' against my credit card as I had understood would be the case. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
CORFU, GR - Reviewed by PETER - 26 May 2022
" No further comments "
" The service was very good and staff helpful. Our issue was that we booked what was advertised as on airport site parking and, although it was near, as our flight in had been delayed there was no-one to meet us and we waited about 15 minutes for lift. We also weren't given a map so had to find our own way back to CarWhizz on our return. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 6
KEFALONIA, GR - Reviewed by AMY - 26 May 2022
" X "
" Still waiting for deposit of second driver and drop off refund "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
CORFU, GR - Reviewed by RONNIE - 25 May 2022
" No one available to leave us back to airport despite my wife being unwell, had to brow her off drive to office and then walk back to airport, totally unacceptable poor service. "
" Abbycar is not located in airport as advertised, no pickup, no signage, had to walk 250 meters out of airport and cross a main road carrying cases. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 1 Condition of the Vehicle: 9
CORFU, GR - Reviewed by PETER - 25 May 2022
" All very efficient and great value "
" V friendly pick up, good value hire and efficient process. Would use again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by JAMES - 25 May 2022
" We have always found your company and associates to be very professional. The staff at Green Motion were very good but not your customer service staff. "
" They sub contracted to another company, we understood wexwouldnt get the car we asked for (we never have) but in previous rentals we have always had a decent vehicle. The car was a very basic Peugeot 301 , it had seen better days, the staff were very kind and did offervus a Citroën 3 but this was all they had. We are still awaiting our refund of the deposit paid. I did email your company but only got an unsympathetic respone "
Value for Money: 2 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 2
KEFALONIA, GR - Reviewed by TREVOR - 25 May 2022
" So easy close to terminal and absolutely no hassle or hard sell. Excellent "
" Warm welcome and great service. Both on pick up and return. Well done guys. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by STEVEN - 24 May 2022
" Although the rental price was good, the car wasn't. "
" Not the class of car I ordered. Very poor car, bad brakes and gearbox. "
Value for Money: 4 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 2
ZANTE, GR - Reviewed by KEITH - 24 May 2022
" Good "
" Very smooth transaction. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KALAMATA, GR - Reviewed by JAYNE - 24 May 2022
" Booking system with Auto Europe is good. Auto Europe should please address the above unsatisfactory issue we experienced with Green Motion. "
" Picked up 1/4 car (VW UP) at airport. Immediately filled up with 61.05 euros of petrol. Drove to Pylos for lunch. On returning to vehicle there was a strong smell of petrol in the car. Completed journey to Finnekounda where we both were made nauseous by the petrol fumes. Phoned and reported this to Green Motion stating car was unfit to be driven. Green Motion brought out a replacement car the next day and upon complaining when returning the replacement vehicle the petrol cost was refunded. However you need to be aware that an unsafe (health hazard) car was rented out to us in the first place!! "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 5 Condition of the Vehicle: 1
KEFALONIA, GR - Reviewed by CATHERINE - 23 May 2022
" Glad I didn't get ant scrapes on the car or I would have been worried about missing my plane "
" I thought the staff at Green motion were a little abrupt and could have been a bit more reassuring about the 994 euros being taken out. It did seem that there was a bit of disconnect with auto Europe and the fact I had paid the waiver to cover any damage. They made me feel that if there was damage dealing with them was a separate matter Their approach was very matter of fact not very reassuring "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
RHODES, GR - Reviewed by HUGH - 23 May 2022
" Well managed online process. Received good quality paperwork "
" I wanted a signed sheet at the end of hire period but was told it was not necessary. My credit card deposit is still locked - 1K euros 3days after hire period expired "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 5
CORFU, GR - Reviewed by DANIEL - 23 May 2022
" X "
" Very friendly very helpful and even provided a lift by car from their office to the departure entrance would recommend and use again myself "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by JOHN - 22 May 2022
" Everything went smoothly and we were quickly in the car and off on holiday. Great service "
" It was a little unclear where to meet at the airport, however they were very friendly and efficient. They were thorough checking the existing damage on the car and very helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by ANNE - 22 May 2022
" The drop off was terrible 45 minutes "
" The pick up was great The extra charge for 1 day was extortionate €46! The drop off was a nightmare 45 minutes only 1 staff member doing drop offs and pick ups "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 2 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DARIUSZ - 22 May 2022
" Very nice service "
" Very nice service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by JEFF - 21 May 2022
" See above. "
" Everyone we dealt with, including our shuttle service driver, was friendly and efficient, hence the top ratings; however, whilst the car itself performed perfectly well, it wasn't in the 'prettiest' of conditions. My wife mentioned the many scrapes and scratches, on collection, to one of the staff, remarking, "Must have had one or two careless drivers", and received the reply, "You are in Greece!" "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
RHODES, GR - Reviewed by ADAM - 20 May 2022
" Easy and quick process both at pick up and drop off "
" Quick process at pick up and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by LOUISE - 19 May 2022
" The process with Autoeurope was straightforward and the emails informative. When I decided I wanted to cHange from another car rental firm to Carwizz there was no problem changing "
" The counter staff were quick and helpful and gave me a thorough look at the car. The return was also quick and efficient and I was taken back to the airport very quickly. The car was fine and in good condition "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by JOHN - 19 May 2022
" Irritating that your office is not open in the afternoons. "
" The car (a Suzuki) was particularly pleasant to drive. It had a number of scathes, dents etc which were very difficult to check as the sheet sent to my phone had tiny figures and was mostly in Greek. It was therefore difficult to examine properly. There was an attempt to blame one small dent on us but hopefully I stopped this. We have had several follow on emails which are all in Greek. A request to translate there has not been answered. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 5
PREVEZA, GR - Reviewed by IAN - 18 May 2022
" WILL NEVER USE GREEN MOTION CAR HIRE AGAIN. I WILL RESERVE MY THOUGHTS ON AUTO EUROPE WHEN SOMEONE HAS THE DECENCY TO ANSWER MY COMPLAINT AND EMAIL. "
" Having informed green motion that our flight was delayed for 3 hours, on arrival at Preveza airport in Greece we were informed that our car had been hired to another person and that we had to pay 120 EUROS to upgrade!! Having no option as the transport to the hotel had left we were given a very old car (6 year old) full of scratches and dents. No Fuel. Stained seats, Cigarette burns on the back seats. No spare wheel. Speedo reading showing just over 50,000 kms. On the booking form shown out at 48,000 kms. I found a previous hiring document for January 2020 when the vehicle was booked out with over 82,000 on the speedo. TOTAL SCAM "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by GEORGE - 18 May 2022
" All was smooth and price was very good for the service "
" It was a smooth experience overall. Pickup at the airport took a little over 20mins from when I called them to inform them that we were at the waiting hall. The rest of the process was very seamless "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by SHELDON - 18 May 2022
" AutoEurope is brilliant - we will only use this company "
" This company will not record existing damage on the inspection sheet. They keep saying take your own photos. When returning the car, which never left out sight throughout the rental period, they pointed out an existing dent and kept stroking it. What does that tell you about their company. Reluctantly, they accepted that it was there before the rental. We have rented from them many times and they always do the same each time. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 3
CORFU, GR - Reviewed by STEVEN - 16 May 2022
" The only problem is when you pick the car up you only have just over half a tank of fuel. This is very had to take it back at the same level, I ended up putting to much in. "
" Ok very friendly, was quick. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by JOANNE - 16 May 2022
" Easy to navigate the site. Excellent value for money. Speedy and comprehensive advice/confirmation of booking and voucher attached. Great site for comparing prices of providers and couldn't match anywhere else. Always a go to for car hire abroad for us and will continue to be. "
" Given the hard sell on extra insurance on arrival - we have our own policy so never take it - but always uncomfortable and unnecessary. The car was covered in orange sand from a recent shower and there was no water in the washers to clear the windscreen before we could drive. They filled the water and the wipers wouldn't work as the rubber was shredded so they made no contact with the windscreen. They took a blade from another car and put it on ours. The lady behind the desk insisted that there was one mark on the car. There were multiple. We took pictures of everyone and made them mark them down on the chart. We also took a picture of mileage and fuel level. We had no problems with the car during our 5 day stay and returned it early in identical condition. The lady who checked the car upon return would not accept all the small marks to the car until I showed her all of my pictures - she then quickly decided all was fine. They had provided 6/8 of a tank of fuel which is completely ridiculous but we managed to refill it to exactly 6/8 by some small miracle. When she turned the car on she tried to suggest that there was fuel missing until I showed her the picture I had taken of the exact same fuel level on pick up. Suddenly all was well and there was no problem at all. We have hired enough cars to know all the tricks of the trade now and we try not to fall for any of them but honestly .... its a tedious, unnecessary game and slightly ruins the start and end of your holiday when you just know that there will be attempts to con. It also means that for a couple of weeks after return I have to constantly check credit card receipts to ensure that they have not taken money and have refunded the blocked amount. On the whole it was excellent value for money and the car was, eventually, fine. The transfer to the airport was slick and the driver was friendly and professional. We wouldn't be thrilled to use GreenMotion again and would struggle to recommend based on our experience. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 5
RHODES, GR - Reviewed by MARK - 16 May 2022
" Fantastic, friendly service. The location was just across the road from the airport. Really happy and would definitely use them again. "
" Fantastic, friendly service. The location was just across the road from the airport. Really happy and would definitely use them again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
HERAKLION, GR - Reviewed by ANDREW - 15 May 2022
" Straightforward. "
" Car performed well but remote locking did not function and one of rear lights was out. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MYKONOS, GR - Reviewed by JAMES - 14 May 2022
" Would definitely recommend and use again "
" Friendly and efficient staff. Very informative. Great overall experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by AJAY - 13 May 2022
" Great company to hire car from Chania, Crete. And very cost-effective too. "
" Very pleased with the service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FIRA, GR - Reviewed by ROBERT - 12 May 2022
" Smooth handover and drop off. Volta easy to find opposite Airport exit (just across the road). Car was fine, just a bit dirty on outside. "
" Car was fine, but a bit dirty on outside. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 6
PAROS, GR - Reviewed by CELIA - 12 May 2022
" Very easy to navigate and organise car- hire at very good rate. "
" Very prompt and efficient service and delighted with car and the rental agreement. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by STEPHEN - 11 May 2022
" As above, a really poor experience with your supplier. "
" The gent doing the handover was rude. He added in a €25 fee for being two minutes past 9pm. The vehicle had non functional air conditioning - which I mentioned to Mr. Grumpy when I returned the vehicle and he said "It's a new car. It works." I repeated that we had the car for a week and it hadn't worked at all and he just shrugged his shoulders. I'd never use them again. Really poor experience. "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 9 Condition of the Vehicle: 3
CORFU, GR - Reviewed by ALEXANDRA - 11 May 2022
" We had to change car as the doors were not closing, apart rom that all good. "
" Staff is super friendly. Basic cars are not in great shape but perfectly ok for a week's rental. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CORFU, GR - Reviewed by JOHN - 11 May 2022
" I feel I was ripped off "
" I was charged €156 euro on arrival as my pin was tried 3 times incorrectly as I had to pay them €1050 as a deposit they said I needed to even though I paid you for extra cover card machine was in Greek but I think they attempt card deliberately to get more money from you absolutely feel ripped off Windscreen wipers were not fitted properly given a Nissan Mira not the car I ordered when I reported this they said they didn't have one absolute joke unprofessional outfit "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CHANIA, GR - Reviewed by ANTHONY - 10 May 2022
" Q "
" Got ripped off with insurance and dispute about fuel when returning car. Will not use again. "
Value for Money: 2 Efficiency of Counter Staff: 6 Expediency of Drop-off: 2 Condition of the Vehicle: 5
THESSALONIKI, GR - Reviewed by MARK - 10 May 2022
" Very good! Upon returning the car they were very busy with people picking theirs up but when I mentioned we were dropping off and obviously catching a plane they were brilliant and got to us quickly ! Top marks and would definitely book again! "
" Stress free, met at the airport and transferred to their address where the car was waiting, all clean and tidy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by SPIROS - 10 May 2022
" 100% positeve, "
" Melinda was amazing, she is an asset to the company and should be treasured. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORFU, GR - Reviewed by NICHOLAS - 09 May 2022
" Booking was straightforward . Reasonable price. "
" Ideal location just across road from the airport terminal. Driver met us with our car so luggage loaded straight into boot, then to office for paperwork. Easy. No hard sell for excess insurance. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by FRANK - 08 May 2022
" I'm a fairly regular AutoEurope user so generally happy with the service. Thanks "
" Carwiz seemed a little disorganised. The car pick up was ok and I paid locally for a GPS which wasn't in the car and I had to go back into the office to get it. Then it turned out the didn't have a mount for the GPS and we ended up having to cancel that and refund the payment from 10 mins before. Also, the office was closed when returning the car..... just after midday. I and another Customer had to leave the cars without a proper check-in and post the keys in a drop box. I did take multiple photos of the car as I returned it...... in the same condition as at pick-up. I've emailed carwiz.gr on Friday 6th asking they acknowledge completion of the rental with no excess charges but still waiting for a response. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 4 Condition of the Vehicle: 7
CHANIA, GR - Reviewed by MAGDALENA - 08 May 2022
" Easy process. "
" Professional and very friendly staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by IAN - 06 May 2022
" handy to drop off in centre of town "
" good car "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by GORDON - 05 May 2022
" No problem with changing arrangements - very helpful "
" Very helpful local staff "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by LEWIS - 05 May 2022
" Overall very good. "
" The staff at the collection and drop-off were very professional and very courteous with us. We did not have to wait at all. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
CHANIA, GR - Reviewed by EDWARD - 05 May 2022
" No problems with autoeurope "
" Rushed into extra insurance despite taking out cover with autoeuope "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by NABIL - 04 May 2022
" Not great "
" The car I was given was poorly maintained as soon as I drove away I noticed the check oil light was on so I telephoned them and they told me not to worry as it was fine the car just needed to be put on a machine to cancel it. The petrol tank was also nearly empty so I had to fill it up the next morning. While driving the electric windows started to close by themselves and the car slowed down on the motorway for no reason I didn't use the car very much over the next couple of days because I was worried. When I drove it back to the company on the drop off day I told them all of this. "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PAUL - 04 May 2022
" Perfect, as always. "
" A long delay waiting to drop off the vehicle and a long wait for the lift back to the airport. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by KAREN - 02 May 2022
" Easy website booking and reliable. "
" Very friendly and helpful at the desk on arrival, pick up was from terminal Heraklion Airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by STEVEN - 02 May 2022
" Good prices as usual "
" Nice friendly staff but rental car was quite old and rough around the edges! Had over 100 k on it "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by EVAN - 01 May 2022
" great to compare prices. swift payment and all the details we needed came through. we got a good deal. "
" when we arrived, we met the man with our name in the arrivals hall. he said, I just have to wait for some others and will deal with you. we then waited over an hour outside the airport while he waited for another customer coming out and then dealt with them first and he just kept telling me he had a collegue coming.... other than him wasting lots of our time to start with the car and the dropoff at the end was fantastic. Thankyou. "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by MENESES - 01 May 2022
" Not great if the provider at the collection point is unable to be able to provide the same service they are selling online. Experience wise will choose another provider. "
" Staff was nice, the car was all around scratched small dents and also there were marks of rust, never received or had a rent car in this conditions, due to tiredness and kids not well we just got on the car and drove to the hotel. "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 1
CHANIA, GR - Reviewed by HONGJI - 30 April 2022
" Would like to use again. "
" Professional service, highly recommended. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
RHODES, GR - Reviewed by ANDREW - 30 April 2022
" Worst experience ever "
" Horrendous experience, never again "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by THOMAS - 27 April 2022
" - "
" - "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PETER - 25 April 2022
" Generally very good value for money "
" Two issues 1. Not at arrivals to pick up - I had top call them twice 2. Car warning lights came on showing vehicle needed oil change and a service . "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
HERAKLION, GR - Reviewed by SIMON - 23 April 2022
" Entirely unsatisfactory that I had to incur all this time trying to resolve the issue. Any monetary savings from the website is undone by the additional work to try and resolve such issues. "
" I have been charged twice for this rental. This is an issue they is yet to be resolved. Avis and your company. I have prepaid fully for this. Avis decided to enter into another manual agreement on site without informing me that it didn't recognise the full prepayment. As a result it has charged for most of the rental again. Their airport office is now uncontactable. "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 8 Condition of the Vehicle: 4
KEFALONIA, GR - Reviewed by MARTYN - 22 April 2022
" The worst customer service I have ever experienced! I had to contact green motion myself to rectify a small issue. I will never use auto Europe again and have informed my friends and family of the apualing service provided by your company "
" Good company "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 7
KEFALONIA, GR - Reviewed by TSZ YIN - 22 April 2022
" I hired the Clio for 5 days driving around in Kefalonia, it was very good driving experience. Don't miss out the awesome sunset. "
" In uk, I don't have to use credit card to pay deposit to hire a car. I paid about 60 euros extra due to this. The location of the shop was further than I expected, if more instruction given before hand would be better. However, I am very happy with the condition of the car and overall price. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AGIOS NIKOLAOS, GR - Reviewed by SUSAN - 21 April 2022
" I would recommend renting a car when visiting Crete. Its good to see more of the island and it has good quality roads. "
" Very friendly with some good recommendations on local trips. We returned our car on Sunday evening and are awaiting the Credit Card block to be removed on Thursday evening! "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 7
PREVEZA, GR - Reviewed by HENRY - 20 April 2022
" Great "
" It was my first time renting a car and driving abroad. Alamo were incredibly welcoming and made the process as easy as could be. Very pleased as was initially very apprehensive of what renting a car would be like. The man who worked there was really friendly and helpful, really recommend. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by ANDY - 19 April 2022
" As mentioned above felt in easy about taking insurance when I had felt I'd paid it in full "
" I was surprised when asked to increase my insurance cover when picking up the car I thought I had paid for fullCDW when I initially took out the agreement which pushed the price up a lot the couple next too me also said they had taken out full insurance would like feedback about this please "
Value for Money: 4 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by BEATRICE - 18 April 2022
" All good "
" Very good service, I didn't give it 10 out of 10 because we had to wait quite a long time at the airport arrivals before we were picked up. Once we were, the service was excellent from beginning to end. Thank you very much. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by BARRY - 18 April 2022
" THIS WAS VERY ANNOYING "
" we was very disappointed that we was charged more due to being diverted to another airport as we couldn't land due to bad weather. We did call to let the car hire know our situation but they said our car had been taken already by someone else even though we saw the same size cars there when we did arrive. They said they could only let us have a bigger car which was obviously more money. The car had no aerial and the break warning light was on as well.Really disappointed after a lot of travelling and a long wait at the car hire office due to flights being diverted. "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 4
CORFU, GR - Reviewed by PAUL - 17 April 2022
" Perfect, as always. "
" Rapid and very helpful counter staff and a nice car. Perfect. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by DAVID - 16 April 2022
" very positive experience "
" very helpful people as usual. Car in very good condition "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by STEVEN - 16 April 2022
" All good "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AKTION, GR - Reviewed by WILLIAM PETER - 13 April 2022
" Brilliant, convenient "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by STEFANOS - 13 April 2022
" Great experience -happy customer "
" Very pleasant experience ! They even offered to help me with suitcase ! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORFU, GR - Reviewed by JONATHAN - 11 April 2022
" see above "
" The high beam didn't work. Otherwise all good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by PHILLIP - 10 April 2022
" The clutch biting point was very high which made driving a little difficult at first. Car was clean and drove well and spacious for a mini class. Overall very pleased and would look at Alamo for car hire as a matter of choice. "
" Quick and efficient collection helped by pre-arrival details given "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by KETAN - 09 April 2022
" Easy efficient and quick "
" Friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by DMITRY - 08 April 2022
" will be asking for a refund, not satisfied "
" no desk at the airport - this is a shuttle service. Autoeurope website incorrectly states "at the airport", please update the info. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 7
KOS, GR - Reviewed by NICOLA - 08 April 2022
" Having to pay for the insurance upgrade because I don't have a credit card was unacceptable and will prevent me from using your company again. "
" Poorly staffed. Location not convenient. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 4
RHODES, GR - Reviewed by GRAHAM - 08 April 2022
" Good value and no hitches "
" Excellent service and a friendly service "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
AKTION, GR - Reviewed by ROBERT - 07 April 2022
" Generally very positive. Avis are one of the better quality rental providers. "
" Generally very good. I had to extend the rental by 3 days due to a flight cancellation. I wanted to pay for the extra days using my euro account but they were unable to do this. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 8
CORFU, GR - Reviewed by PAUL - 05 April 2022
" Great service, as always "
" Other than a defective fuel level indication, everything was good "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by PANAGIOTIS - 03 April 2022
" Very pleased with service provided. I will definitely use again, and recommend to others. "
" Excellent service everything went like clockwork. No problems at all. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PETER - 02 April 2022
" Good service, good price and nice car. Recommended. "
" Good service, good price and nice car. Recommended. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ALLEN - 01 April 2022
" Auto europe continues to provide excellent service. "
" Excellent desk staff solved issue of my mistake inputting start of hire period. The car however was very old and clearly showing signs of age! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 2
ATHENS, GR - Reviewed by DIONYSIOS - 01 April 2022
" All went well the company rep was at the airport so procedure was smooth. "
" Staff very polite and helpful The car was a little old and looked tiered inside and out . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
THESSALONIKI, GR - Reviewed by MIHALIS - 30 March 2022
" 1) I have contacted the customer care and I have ask that I will collect my booked car at 21:30 and they refused. And then they asked me to pay for another booking, which I have agreed, The person in your local office has informed me that they close at 22'00 and because I have arrived at the office 21:30 she refused to give me the car because by 22:00 she do not have time. If that the way they work they should inform the costumers they closed what tim they fill like. Your service is terrible never again I will use your service and I do my best to persuade any ones I know to stay well away from your company "
" 1) I have contacted the customer care and I have ask that I will collect my booked car at 21:30 and they refused. And then they asked me to pay for another booking, which I have agreed, The person in your local office has informed me that they close at 22'00 and because I have arrived at the office 21:30 she refused to give me the car because by 22:00 she do not have time. If that the way they work they should inform the costumers they closed what tim they fill like. Your service is terrible never again I will use your service and I do my best to persuade any ones I know to stay well away from your company "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by MARC - 29 March 2022
" The experience with the car hire firm has also tainted the reputation of Auto Europe "
" When picking up the car, was served by a gentleman who took all my details (passport, driving license, credit card) but then he switched with a colleague who asked for it all again. When I explained that these had already been provided she told me she was starting again. I was then told they had no manual cars available, only an automatic car was available. After explaining my dissatisfaction and waiting approx 20 minutes they then miraculously found a manual car that was parked outside all the time. Approx 3 hours later whilst I was driving I was called and asked to provide the number plate on the car. I was told that until I provided this I was not insured to drive the car. I had to pull over on the motorway to provide the number. All in all I found it a very poor service. "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by M. AHSAN - 29 March 2022
" as above "
" when we arrived at the airport we had no idea where the pick up for the shuttle was. We wandered around for over 30 minutes. eventually when we phoned, we told to meet near the Entry 4 opposite the pharmacy. We were then driven in another clients car due to some problems they had.. so 5 of sat in the car which was tight. We were also not aware the dealership was another 20 minutes or so away. The car we got did not have central locking and were asked to check for damages in the dark using our camera light. This was not the best way to check. When we returned our car we had issues about paying for a parking ticket we had incurred, We were charged a further 25 Euros on top of the original fine. The staff were not helpful and charged the extra for dealing with it. The whole process was very amateurish and in future hire from a more established car hire company. "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 4 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by PETER - 22 March 2022
" All booking processes worked well. "
" Good car, efficient admin. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by STEPHEN - 22 March 2022
" Very efficient pick up and drop off "
" Enterprise were Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by PAUL - 08 March 2022
" Missing aerial and poor radio performance was annoying, but otherwise good. "
" Efficient pick up and drop off. Damage listed form accurate apart from missing radio aerial, so radio did not work well for much of my 300km drive. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by DAVID - 05 March 2022
" Very good "
" Has always been a good service, I did try to use the fast track arrival check in, but found it difficult "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by ALOK - 04 March 2022
" Very helpful and clear. Though could display better clarity about insurance on website. "
" Easy pick up and drop. Thanks "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by RICHARD - 02 March 2022
" Great staff "
" Very good service, only a few minor issues...aerial missing and heater did not work correctly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by IAN - 28 February 2022
" Good over all. "
" Waited 45 mins for pick up at airport as office was understaffed (1 person). We had to phone twice before shuttle arrived. Rival companies had three shuttles come and go in the same time. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ANASTASIOS - 23 February 2022
" Friendly staff, great customer service. "
" Friendly staff, great customer service. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
THESSALONIKI, GR - Reviewed by THOMAS - 18 February 2022
" As above "
" Couldn't go on the trip due to covid - emailed 24hrs beforehand but haven't heard anything back - not sure if I get a credit for future use??? "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by ILIAS - 12 February 2022
" Excellent car rental company "
" Nice car, polite efficient agencies, "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by IAN - 07 February 2022
" easy "
" easy, nice to have a hybrid "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by CHRISTOS - 02 February 2022
" I would have liked to be updated that the rental could or could not go forward, given the levels of disruption that had hit and made it doubtful. "
" I COULD NOT GET THROUGH! I was due to pick up the car a few days after a large snow storm hit Athens and resulted in the closure of many roads, including the motorway and trains to/from the airport. I tried to call Centauro numerous times to confirm if they were open and renting, with no success or call back. I did NOT even pick up this rental "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by CHRISTOS - 17 January 2022
" Fast pick up and drop off, VERY friendly staff, no major issues with vehicle. "
" Prefer if all damage is logged and I don't have to do my own inspection and photos to report extra damage at the end: this should be done before car pick up. Also, minor problems with the heating system "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by SUKHTHI - 13 January 2022
" See above "
" The small print eluded me. They are miles from airport and have to come collect which took 45 mins. Also they wanted a credit card and €1075 so I didn't take the car. You would not give me a refund. So first and last time with you. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
THESSALONIKI, GR - Reviewed by KONSTANTINOS - 10 January 2022
" Everything went ok, quick pick up from SKG and very fast drop-off. One of the best companies out there. "
" All very smooth. The car had a few scratches so I took a few pictures just in case. The only drawback was that the manual was not in the glove box. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by SPYRIDON - 09 January 2022
" Great value car from a large selection on Auto Europe. "
" Car new in very good condition at a very competitive price. Prompt pick-up from airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by STEPHEN - 26 December 2021
" Very satisfied. All went well. "
" Excellent service from the staff at green motion Athens airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by VARNAVAS - 20 December 2021
" only advice is: way to inform about the time of the operating hours with out cost before the book of the car "
" was everything fine "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ROBERT - 11 December 2021
" Will use again "
" Good service "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by RUPERT - 08 December 2021
" Everything good "
" Everything good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by ILIAS - 06 December 2021
" Hi, you need to change the meeting point/pickup instructions. Currently, it says meeting point is the arrival hall in the SKG airport. But this is NOT true. The meeting point is apprently outside the building and in front of Car Park 5. I had to wait 30-minutes in the arrival hall until the communcation with the car rental office was established. Mind it, it was 00.15am when I was waiting for the car rental representative to arrive in the arrival hall. The airport was absolutely empty, and noone else was in the building at that time. The car rental company said that it told you this before, but it hasnt changed. Can you please liaise with the rental company and make the necessary changed in the meeting point instructions you provide to your customers. Kind regards, ilias G Basioudis. "
" Nice and friendly staff. No problems. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DIONYSIOS - 05 December 2021
" Ensure that firms advertising on your platform provide accurate information. If they say they offer airport pick-up then it should be just that! "
" When advertising it needs to be clear that 1. GM doesn't have an office at the airport. This in itself is not a problem when you know what to expect. However, if you don't know as was the case with me you have to ask around and inadvertedly end up roaming around the airport trying to find the GM rep. In my case there was no rep there - they had left the airport before my flight arrived and made no effort to contact me. There wasn't any information available for me to contact them. I had to go online and find a number for them to call ask them where they are. They then send a rep to pick me up. 2. There is a 10 minute transfer from the airport to GM's nearest office where the customer has to load and unload all their luggage in a mini van on their own. 3. When I got there I was not given the SUV I booked for but a "similar" whose performance and efficiency was not suitable for the travelling I had planned for. On the plus side, the staff on the counter was polite and very efficient. The drop-off was very straightforward (although the transfer to the airport was rubbish and the person doing it unhelpful and rather unfriendly). "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
IOANNINA, GR - Reviewed by CHRISTOS - 02 December 2021
" Very pleased, smooth process and car was clean and same as described in the picture. Very helpful and friendly staff. "
" Very happy about the whole process I will definitely book again in the future! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by SIMON - 25 November 2021
" Very good as always. "
" Always good value and efficient "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by OWEN - 18 November 2021
" I always book with Auto Europe and will continue to do so. "
" No detailed directions to the bus transfers from the airport. The voucher simply said exit 5, but once out of the exit there are no signs for courtesy buses. We waited at the pick up point for 40 minutes for the bus, having had to call their office twice. They knew the arrival time of our flight (which was 10 minutes late) but did not wait for us to emerge with our bags or contact us to advise when they would be back to collect us. There was no apology for their tardiness once we arrived at the office and the check in staff member was incredibly slow, even though we were seen as soon as we arrived. In the end it took 2 hours from landing to driving away with the hire vehicle. The vehicle itself was very basic. The screen wash did not work and the boot lid fell every time we opened it. Was not too impressed with he car itself. Admittedly i had picked this company as it was the cheapest, but will probably opt to spend a bit more money next time and hire an on airport rental. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 6
RHODES, GR - Reviewed by SVETLIN - 16 November 2021
" Perfect services,almost new car and lovely staff. THANKS! "
" Almost new and very clean car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by ILIAS - 13 November 2021
" Good car panctuality, efficient, clear terms auto Europe is a safe choice "
" Good car panctuality, efficient, clear terms "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by KEVIN - 12 November 2021
" A very easy experience of hiring a car, I will use you again "
" Very friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by DIPIKA - 12 November 2021
" Would be good if there is a way to vet the quality of the cars and provider. "
" The condition of the car did not give me a lot of confidence but otherwise the service was great! "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 5
THESSALONIKI, GR - Reviewed by PHILIP - 10 November 2021
" Well organised & punctual close to the airport,very thorough in checking the car "
" Service was very good,only issue was them wanting a surety of 1100 euros on my credit card,I couldn't remember my pin so I had to pay another 80 euros to add an additional driver. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by MICHAEL - 05 November 2021
" I'll use Carwiz on my next holiday to Crete shops they remain competitive in price "
" Great little car provided by friendly, professional pragmatic staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ERRIKOS - 03 November 2021
" Excellent service from start to finish "
" Cv "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by SEBASTIAN - 02 November 2021
" Very easy and convenient. Just took a while to book out car. Very reasonable fill use again. "
" Took a while to get car with hr half journey ahead. Would have liked to have been quicker. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by BARRY - 02 November 2021
" Very quick and easy "
" No issues "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by JOEL - 02 November 2021
" N/A "
" Easy process, no issues experienced. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by ROBERT - 02 November 2021
" See comments in question 3 "
" 1 - I don't understand why - when i have already provided everything online - it takes soooo long to 'check in' and actually get the car. Had to provide all the details again, then sign multiple forms, and wait ages while the guy tapped away on a computer. In the 21st century things like this should be quick and easy 2 - The guy at Global tried to sell me an upgraded car. I declined, but got the upgraded car anyway. That's great and all, but in retrospect it looked very much like i was being 'shaken down' to pay for something i was going to get all along anyway 3 - the guy at Global tried to sell me extra insurance. I showed him that i already had it, but he tried the hard sell telling me that 'the slightest scratch will cost between 300-700 euros'. I didn't take it out. In any case, the car was absolutely covered with scratches already ! 4 - As we drove away we could see that the tyre pressure warning light was on, so we had to turn around within 100m of the Global office, wait another 20mins while the guy sorted out another customer, before being told that the tyre pressures were ok and the light had simply not been reset 5 - The guy at Global tried to charge me 25 euros because we were at the office after 9pm. I offered him 25 euros in coins (which he didn't seem impressed with), i complained about the payment and he cancelled it eventually, mumbling something about 'should have already gone home an hour ago'. Not my problem ! The whole pick-u experience was pretty exhausting, after having been on the go for almost 12 hours, not what you want when it's 9:30pm and you just want to get to your hotel. On the flip-side, price was great, and dropping off was a breeze. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by MIKE - 02 November 2021
" All positive "
" Efficient and polite "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by GEORGIOS - 01 November 2021
" good value for money. I will choose green motion in the future. "
" good value for money. I will choose green motion in the future. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by RICHARD - 01 November 2021
" Excellent service "
" Easy and quick service will definitely use again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by KERRY - 01 November 2021
" Booking online was easy and very straight forward. "
" Victoria was really helpful and friendly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by IAIN - 01 November 2021
" Add for Green Motion car said it was "on-airport" it wasn't. "
" Despite knowing flight arrival time, left us waiting outside the airport for half an hour. Had to call them to hurry them up. Even then they charged us for out of hours pick up! Car was covered in dents and scratches, smelled inside, the exhaust rattled, and to cap it off they gave us a soaking wet car seat to put our three year old in. "
Value for Money: 2 Efficiency of Counter Staff: 2 Expediency of Drop-off: 1 Condition of the Vehicle: 1
RHODES, GR - Reviewed by BYRON - 01 November 2021
" Very good. "
" I found them to be very good. I didn't have to wait long at the airport on arrival. The company didn't try to hassle me for more insurance cover, as many other car hire companies do. They were helpful on directions to hotel area. I'd recommend them to anyone. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by NANCY - 01 November 2021
" Just not happy that you did not provide this information. "
" I was not happy to be told at the counter that I would have to pay Something like $657.00 deposit or pay £50.00 and not have to worry about anything. I purposely picked your car rental business as it did not have this. I resent companies doing this once you are in the country. Also, there was no water in the wind screen water holder, which was a nightmare. "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORFU, GR - Reviewed by LEE - 01 November 2021
" The whole process was very smooth and the car was what was ordered "
" It was a little confusing when landing where to go to pick up the car. After asking a kind coach driver, we just had to wait outside the airport, by the kerb for a Greenmotion rep to take us to the off site office "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by SEAN - 31 October 2021
" Auto Europe need to ensure that their providers, offer cars that are road worthy "
" The tyres were under inflated, which meant I had to visit a garage to use an air line The drivers side windscreen wiper blade was completely worn out, making visibility whilst driving in the rain almost impossible. This would be an MOT failure in the UK! "
Value for Money: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 2
CORFU, GR - Reviewed by MATTHEW - 31 October 2021
" The vehicle had multiple warning lights on the dashboard, I tried to return the car mid rental and they said it was just a case of turning off the warning light, this as the customer isn't good enough, I had my partner and 7 month old baby in the car, and this lack of care made me very skeptical every time I got in the car, especially on some of the steep mountain roads in Corfu, the breaks would also constantly squeak. "
" I didn't receive the vehicle that I had booked with Auto Europe. The vehicle had multiple warning lights on the dashboard, I tried to return the car mid rental and they said it was just a case of turning off the warning light, this as the customer isn't good enough, I had my partner and 7 month old baby in the car, and this lack of care made me very skeptical every time I got in the car, especially on some of the steep mountain roads in Corfu, the breaks would also constantly squeak. I won't be hiring from Green Motion or Auto europe again. "
Value for Money: 4 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 6
HERAKLION, GR - Reviewed by GARY - 31 October 2021
" Late to collect and they gave our car to someone else "
" Horrendous "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
KEFALONIA, GR - Reviewed by PETER - 30 October 2021
" Well situated close to airport. Car was clean and tidy and great value for the 2 weeks we had it. "
" Nice little car, good condition , nice and clean. Convenient location to airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by MCCRORY - 30 October 2021
" Only thing was on the auto europe site it said they were a company 'on airport' when in fact we needed a car to collect us. I called them and they were there in 5 minutes but it wasn't clear on our immediate exit at the airport. "
" KIND AND HELPFUL AND EFFICIENT "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by MARK - 30 October 2021
" Very smooth, would definitely use them again "
" Car was good quality and clean, very smooth process, easy pick up and drop off just outside the airport "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZANTE, GR - Reviewed by MARTIN - 30 October 2021
" the service from the staff at green motion was terrible. "
" The service and sign over of the car was terrible, the staff were rude and not very polite and certainly not helpful. I asked a couple of questions and was told to look it up on the website as the girl said she was to busy to do it i asked for a map which the girl said no i would have to get one from a local shop, they had loads of them. we were the only people in the office and nobody else in sight. On the return of the car was asked the manager to sign my paperwork to confirm the car was all ok, as i didnt want to be falsely accused of any damage to car to protect myself he refused and was very un helpful. We are looking to hire another car next may 2022 but will not be using green motion i dont, think because of this unless you can help put the trust back in your car hire company again. "
Value for Money: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 4
ATHENS, GR - Reviewed by ANTHONY - 30 October 2021
" Not satisfied with the additional unjustified hidden cost "
" I was charged an additional 10 euro per day because I am over 71. There is no justification for this. This surcharge should have been made clear at the time of booking, not just inserted as a local charge on your voucher. "
Value for Money: 3 Efficiency of Counter Staff: 6 Expediency of Drop-off: 7 Condition of the Vehicle: 6
RHODES, GR - Reviewed by STEPHEN - 29 October 2021
" A very good company. Easy to use the website and clearly stated terms and conditions. I've also had no problems receiving a full refund when I've had to cancel due to covid related flight changes. "
" Very friendly and efficient staff. Easy to pick up and return vehicle. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by MARK - 29 October 2021
" great value car hire "
" wonderful people "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
FIRA, GR - Reviewed by ASHVIN - 29 October 2021
" My experience with Auto Europe will depend upon your response to my experience with Volta. "
" I had purchased insurance cover to provide for full protection. As this was already in place, I did not purchase this cover from Volta, so they demanded a block payment of 800 euros. I have been told that this will be released back to my card after 15 working days as there was no damage to the vehicle. In the event of any damage, I would have to pay for the damage and then claim back from Auto Europe on my return. I am extremely disappointed with this arrangement. I have incurred additional transactional charges on my credit card as a result. I anticipate Auto Europe to reimburse these costs. I will not be recommending anyone to rent cars from you unless I am fully compensated for the additional charges incurred. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 4 Condition of the Vehicle: 10
RHODES, GR - Reviewed by DESI - 28 October 2021
" Booking was clear and easy but I would check carefully who the actual car hire company is next time "
" I had already paid for extra full cover insurance when I booked but when I picked up the car I was told that the cover I had bought was not through them locally and that in order to be insured I needed to pay another 175 euros. The member of staff was surly and pushy and insistent. I did not pay her extra as I believed in the product I had bought when booking. At drop off there was a different member of staff who was much les aggressive and assured me I would get all of the 922 euros back into my account that had been held as an excess. I felt they were shifty and taking advantage. I would not use them again "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by THOMAS - 28 October 2021
" Very good counter service, good car and very reasonable price. I am happy that I rented a car from Volta. I will do it again. "
" Very friendly, polite and professional counter staff. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CORFU, GR - Reviewed by CHRISTINE - 28 October 2021
" Excellent "
" Nice people "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by CLAUS - 28 October 2021
" good company, fast pick up and drop of the car "
" for Crete I was happy, that the car wasn't new and had bumps and scratches everywhere already... worked well and performed as expected... So all good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PREVEZA, GR - Reviewed by BEN - 27 October 2021
" great "
" great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOS, GR - Reviewed by JOANNA - 27 October 2021
" I booked and paid for the car with my Amex card and, upon arriving, was told I had to provide a credit card for the security deposit. They did not take Amex, and in the absence of having another credit card was told I'd have to take out the full insurance. My "good price" car rental turned out to be not so good after all. "
" I booked and paid for the car with my Amex card and, upon arriving, was told I had to provide a credit card for the security deposit. They did not take Amex, and in the absence of having another credit card was told I'd have to take out the full insurance. "
Value for Money: 4 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by TIMOTHY - 26 October 2021
" All good "
" No queues, friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by VICTORIA - 26 October 2021
" Was charged another €80 at pick up for insurance. I had paid extra fee at booking to cover more than just regular insurance. If I hadn't been able to pay then they want a card which they can hold funds of € 800 up to 4 weeks instead. Got you over a barrel "
" Was charged another €80 at pick up for insurance. I had paid extra fee at booking to cover more than just regular insurance. If I hadn't been able to pay then they want a card which they can hold funds of € 800 up to 4 weeks instead. Got you over a barrel "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by FARHAN - 26 October 2021
" There was a wait for a third shuttle because there were 3 couples travelling to collect cars at the same time, but for the most part I was happy with my experience. "
" Great experience overall, the vehicle was slightly damaged and underpowered but the air conditioning worked and did the job we needed it to do. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by MEGAN - 26 October 2021
" Thanks I'm happy! "
" Great, efficient, staff nice. Car good and guy explained it thoroughly :) "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PREVEZA, GR - Reviewed by CONRAD - 26 October 2021
" It was fine "
" It was fine "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by SAMOUIL - 25 October 2021
" The deals are generally good and so is the customer service, however you need to be very careful to review the T&Cs as these vary greatly with the rental company. It would be better to have the peace of mind to book with a guarantee of good service and consistency. I have had good and bad rentals in the past. "
" I was over 2 hours late to collect the car so my reservation was cancelled. I don't understand why even though the car is prepaid for 24 hours they have to cancel the reservation and refuse to offer me a new one., even if I paid for it They claimed they had no cars even though there were over 50 in the parking lot. They also claimed that someone else had taken my reservation even though it was quiet season and I was 10mins over the 2 hours limit. This was implausible. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by EOIN - 25 October 2021
" I had to ring Athens from Ireland to enquire about location of car collection point and as to where and how to meet up with whoever was due to collect us in Athens airport. No information was provided to me in booking confirmation nor in the enquiry I made with auto europe.co.uk. Generally a very unsatisfactory booking arrangement. Volta was efficient in collecting us, in dropping us back to the airport and in counter staff professionalism. The car itself was mechanically very sound but its external condition was damaged and the front fender was too low to the ground- it may have been similar to the VW golf which we expected but it didn't meet our expectations. "
" I had to ring Athens from Ireland to enquire about location of car collection point and as to where and how to meet up with whoever was due to collect us in Athens airport. No information was provided to me in booking confirmation nor in the enquiry I made with auto europe.co.uk. Generally a very unsatisfactory booking arrangement. Volta was efficient in collecting us, in dropping us back to the airport and in counter staff professionalism. The car itself was mechanically very sound but its external condition was damaged and the front fender was too low to the ground- it may have been similar to the VW golf which we expected but it didn't meet our expectations. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
CHANIA, GR - Reviewed by ANDREW - 25 October 2021
" A bit disappointing "
" When I booked this car it said that their office was in the airport. This was not the case. No directions to their office was provided. I ended up having to ask another car hire company. Their office turned out to be 400m down the road. The car was the cheapest Suzuki Celerio. I would not have rented it if I had known. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 7
CHANIA, GR - Reviewed by NIGEL - 25 October 2021
" Always happy with AE booking process but your local supplier let you down this time. "
" Booked the car for the 21.00 slot. The pick up desk is not where specified - it is not where the other arrival Hall rental desks are it is approx 150m away outside and not easy to find. I arrived at approx 21.15(next bookable slot was 21.30). I was told i was late (any time after 21.00!) and owed a late pick up fee off €25. This wasn't made clear before I booked. The fuel was not full to full as advertised - it was 5/6 full and I was told to bring back the same. I protested as I find this super annoying (the car was 6/6 when returned it). I was told nothing could be done. The clutch travel on the car was also ridiculous (the clutch was virtually the whole way out at the biting point) but I had little alternative. It was a cheap hire but I did expect a desk inside the terminal, a F2F fuel policy and a car that was reasonable to drive. I also didn't expect to pay €25 for being on time. "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 5
CORFU, GR - Reviewed by OONAGH - 25 October 2021
" read above!!! "
" have emailed yourselves in regards to my experience and never got a reply.. paid yourselves for full insurance cover but yet when arrived had to repay 50 euro again for full cover ordered a GPS when arrived non free for use. counter staff not very helpful or friendly when tried to explain this spoke in own language and laughed felt very uncomfortable! wouldnt recommend to anyone. and the lack of no reply from yourselves isnt great. happy to take money but not happy to help when in need!!! "
Value for Money: 3 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 8
KOS, GR - Reviewed by DAVID - 24 October 2021
" As above "
" Car was very old not good condition. Assistant at pick up made us pay 20 euro cash as she was adamant there was no 2nd driver included all very suspicious as she wrote it down rather than say it. Clearly she was going to take the 20 euros for herself "
Value for Money: 6 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 5
THESSALONIKI, GR - Reviewed by YIANNIS - 23 October 2021
" Very disappointed with Autoeurope. Very unhelpful when I missed my flight and asked them to notify Budget that the pick up time will change. The AutoEurop staff tried to charge me extra although the car hire period did not alter. I have been hiring cars through Autoeurope on many occasions in the last 25 years, but I think this was the last occasion. "
" Very efficient and helpful "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
THESSALONIKI, GR - Reviewed by IAN - 23 October 2021
" Shabby car and poor service "
" Counter staff tried to sell me insurance products I didn't want Car was old and very tired "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 2 Condition of the Vehicle: 1
ZANTE, GR - Reviewed by CHRISTOPHER - 22 October 2021
" Easy as ever, always trust Auto Europe to look after my bookings. "
" Really pleasant, keen to get things right. No nitpicking on return. Good all round. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by GWYN - 22 October 2021
" It was ok. The car wasn't as advertised and I don't think had the luggage capacity of that signed up for but we got by. "
" Mostly ok. When we got the car they went round marking a piece of paper with dings etc. When we returned it they started questioning little bits that he hadn't noted and were genuinely tiny. Luckily I took photos of the car when we took it and just as well because he was even questioning bits that were marked on his paper. He pointed at bits and said "do you have photo of that?" and I did ask "why am I doing your job for you?". I think that they should take photos when you hire it and not hope that you don't so they can clobber you for damage that was already there. The fact that there is already damage also suggests that someone will have been charged for it - but it hasn't been repaired. So a nice little extra earner. Get it all fixed (perhaps) at the end of a seasons having charged for 3 different repairs, "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 9
RHODES, GR - Reviewed by PAUL - 21 October 2021
" Great value for money but our car was not in very good condition and the gearbox was terrible. "
" Great value for money but our car was not in very good condition and the gearbox was terrible. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
RHODES, GR - Reviewed by TERRY - 21 October 2021
" You need to be clearer on company you are using, on site or off, car type, before the voucher arrives. "
" The car was smaller than I had booked. It was knackered. Clutch poor. It also sounded very loud as exhaust also knackered. The staff were good. Check in and out fast but fairly long wait for the shuttle bus on arrival. Return was very efficient. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
SANTORINI, GR - Reviewed by RICHARD - 21 October 2021
" Nothing to add "
" Pleasant staff, no pressure to buy extra insurance "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CHANIA, GR - Reviewed by MOHAMMED - 20 October 2021
" Overall a good experience, friendly staff at Carwiz but I also had to call Auto Europe to ask a question and they were really helpful and friendly too. "
" The car had a lot of damage so took a while to go through it all when collecting the car. Also when dropping off, it was extremely busy so took quite a while. The overall service was good through and the staff friendly. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 5
CORFU, GR - Reviewed by RYAN - 18 October 2021
" Overall it was a good experience as there were no problems. I believe the Auto Europe's website could be clearer in terms of insurance, hidden costs, etc but apart from that the experience overall was a positive one. "
" Experience overall was smooth, from pick up till drop off. Quite quick, vehicle was in good condition, would use again in the future. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
CORFU, GR - Reviewed by BRIAN - 18 October 2021
" My only complaint was that the pick up information was very poor. The company shop is 650/700 metres from the terminal building and not the 150 that wash shown on the Auto Europe information. This was not a problem once we found this out but it could have been more accurately described which would have made collection of the vehicle easier. Also Abby at do not pick up at the terminal building g and this could also have been advised. "
" This was a very straightforward transaction with collection and drop off very straightforward. Nice little car which did the job for us. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOS, GR - Reviewed by DESMOND - 18 October 2021
" Good car, good friendly staff when car pocked up and dropped off. "
" It was a good car was of need of a clean but was a good car to use my visit. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by DESPOINA - 18 October 2021
" Very pleased "
" Very happy with the service provided. Staff very polite and helpful. Thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by STEVEN - 18 October 2021
" Good price and speedy "
" The windscreen wipers needed replacing, as on the one day when it rained, they didn't clear the windscreen on the driver's side. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by ANDREW - 17 October 2021
" All good! "
" Very good value and service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by PAMELA - 16 October 2021
" I am happy with the vehicle I was allocated but the counter assistant at Abbycar needs to be trained in customer service, she came across abrupt and pushy. "
" The lady at the counter was very pushy trying to get me to take out extra insurance, she kept saying it was a brand new car as if I shouldn't have been given it for what I was paying. She wasn't pleasant to deal with at all, and when I returned the car, which was in the dark, she shouted at me that I had parking in the wrong place. Dreadful customer service!!!!! "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ALLAN - 15 October 2021
" Efficient as usual "
" Vehicle was provided without a full tank of fuel as advertised, meaning it is much more difficult to judge how full the tank needs to be when returned - and probably benefits rental company in many cases. Windscreen washer fluid was empty on pick-up "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CHANIA, GR - Reviewed by IAN - 15 October 2021
" A good range of options. i have an annual deposit refund insurance, so don't see why the AutoEurope cover would cost almost the same as my annual fee, for just a 9day period. "
" Not too long to wait at counter, and they dealt with an incorrect fuel reading quite efficiently. Hand-back went very smoothly. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by CHRISTOS - 14 October 2021
" Good overall, but their damage assessment process could be more reassuring and less costly. "
" My experience was good, but I had a couple of concerns which thankfully didn't materialize: first, the vehicle inspection report only noted "significant" damage, while there were additional nics. The agent asked me to take photos and did not change the damage report. Related to this he stated there was a flat EUR 250 fee for any significant scratches upon return. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PETER - 14 October 2021
" Expert advisers. UK phone lines not open the hours as stated on website. "
" All fine "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by BERNARD - 12 October 2021
" My booking with auto Europe was ok but not with the supplier. "
" No one at the ! Portacabin ! When arrived to collect car. The business next door had to make 4 phone calls to get someone to come and hand over the car. Which held us up for an hour. On return they went over the car with a torch trying to find some damage. Then tried to make out there was a scratch which was dirt, so I rubbed it off and they had to sign the form to say there was no damage. I would not recommend them to anyone. "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by KEVIN - 12 October 2021
" They claim that I should have had my credit card PIN number and that the forced cancellation was my fault and that they will not be refunding payment - watch this space! "
" Unhelpful counter staff, would not allow me to have a car unless I provide a PIN number for credit card, had forgotten my PIN number and would not allow me sufficient time to retrieve it. Informed me that they would have to cancel the booking but have still charged me!!!! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PREVEZA, GR - Reviewed by GARY - 12 October 2021
" its not Auto Europe i suppose its the car company i picked to get the cheapest but yes i would use again for value in money "
" company was not carwiz it was Mercury, i followed the instructions given to me before arrival and noone was in the office, then he came over after a while and said he was waiting outside terminal for me that was t the instructions. said i got an upgrade in my car to the bigger one but i think i would have preferred the smaller one, ive had better cars in Greece. then on drop off there was noone there then eventually someone came and said to me he's not here just park up the car and leave the keys here ! didn't feel quite good about doing this. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 3 Condition of the Vehicle: 5
THESSALONIKI, GR - Reviewed by TAMARA - 12 October 2021
" excellent. The only thing I found difficult was that the Avis and Budget car lots are in the same place, which isn't immediately obvious when driving around the airport and ring road. "
" Personal attention, I requested and got a particular make of car, which was wonderful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by LEIGH SIMON - 12 October 2021
" Auto Europe's online booking experience is as good as any of the competitors "
" The office were unable to secure the excess deposit on either of my credit cards despite my bank (First Direct) informing me at the time they could see the problem was with the office/machine at Green Motion. My 'Option' was to pay for the office full insurance instead at a cost of an extra €150. This was probably a sincere attempt to help, however If I refused and cancelled my booking to go elsewhere I would have been liable for the full cost of my reservation. The car supplied was rather battered with a fair amount of sill damage and dented front wing. I was informed that the fuel policy was same/same and showed at five bars on the gauge. On return I noticed the document showed full/full which meant an additional €30 fuel to avoid a possible dispute at the drop off. All in all an expensive experience for a second class car. The fact collection was early after a long overnight journey, meant that I did not want to have a lengthy dispute and just needed a car quickly. I will avoid Green Motion in future "
Value for Money: 3 Efficiency of Counter Staff: 7 Expediency of Drop-off: 5 Condition of the Vehicle: 3
KALAMATA, GR - Reviewed by MICHAEL - 12 October 2021
" See above "
" You need a desk in the airport not a ten minute trek without a safe pavement!!!!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by MARTIN - 12 October 2021
" Good pick up but staff at Heraklion were lacking in customer skills "
" Drop off staff were rude and insisted on payment of €80 fee for drop at different location, This was paid in advance and they finally dropped the demand after I produced receipts "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 2 Condition of the Vehicle: 10
KOS, GR - Reviewed by ALAN - 12 October 2021
" Easy online booking "
" Efficient pick up and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by JAMES - 11 October 2021
" OK - Car was in good condition and pic-up and drop off was prompt. "
" Bought voucher was for full-to-full fuel but this was not offered by the franchise for some reason, and the vehicle was provided with 1/4 of a tank. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by TIMOTHY - 11 October 2021
" The only efficient part of the Preveza airport experience was that they gave me my deposit back straight away. If they had questioned it at all i would have really lost it after my dreadful experience. "
" I had two different experiences with Green Motion. The car I picked up at Preveza airport ( stressed, tired etc) was awful bashed up, in terrible condition, scratched, rusty dreadful. Even the glove compartment was attached with a cable tie! I was too tired to argue. After a few days the car broke down because the the petrol gauge was faulty and at the same time the fan belt seemed to break. This was on a very steep hill as it was getting dark. We were lucky not to crash. It was a horrible, dangerous experience. Luckily a local stopped for us and, not only tried to help but went and got us petrol and brought it back. He was amazing. we then contacted Camilla at the Green Motion office in Nidri who was with us in 20 minutes, guided us back down the hill ( with the help of our saviour's petrol ) back to the Nidri office. She got us another, better car and was hugely helpful, kind and efficient. She was great. She should work for another firm. The staff at Preveza airport were hopeless. I would NEVER use Green Motion again. Not only was it a terrible car but it actually put us in physical danger. The fact that you recommend them means we can't recommend you either. "
Value for Money: 3 Efficiency of Counter Staff: 5 Expediency of Drop-off: 7 Condition of the Vehicle: 1
CHANIA, GR - Reviewed by PATRICK - 10 October 2021
" Good value overall. "
" Problems taking deposit on card - card reader not working then couldn't get my bank to approve. Resulting in extra €45 payment for daily insurance. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CHANIA, GR - Reviewed by STEPHEN - 10 October 2021
" Excellent service as usual "
" So easy to collect and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MICHAEL - 10 October 2021
" Happy to use again "
" All worked very efficiently and smoothly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by JOHN - 09 October 2021
" Always use this company every year. "
" Very helpful and courteous. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by PAUL - 08 October 2021
" All good very satisfied "
" Very efficient good new car all fine. No pressure to buy waiver "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by SAVIOUR - 08 October 2021
" vary good "
" vary good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DAVID - 07 October 2021
" Auto Europe is very easy to deal with and gives a good cross section of cars to choose from. "
" A 3 month old car supplied with 1 key and no central locking and with non-functioning windscreen washers. Not good enough. "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 6
KEFALONIA, GR - Reviewed by STEPHEN - 07 October 2021
" Excellent service, will definately use them again "
" Friendly, efficient staff. Great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by CAROL - 07 October 2021
" Staff were great "
" Staff were great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
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