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INVERNESS CAR HIRE REVIEWS
Car hire reviews in Inverness
Inverness is the centrepiece of a beautiful part of northern Scotland featuring an abundance of picturesque villages and ancient castles nestling amongst vast swathes of fertile farmland. Inverness Castle is the first stop on most tourists' sightseeing agenda, followed by a couple of hours at the nearby Inverness Museum and Art Gallery. There's also the old Victorian Market to explore, an indoor shopping arcade that's been serving the local community since 1890. Those with time on their hands and an interest in Scottish military history can visit Culloden, the site of Scotland's last great battle in 1746. You can get the most out of your car hire in Inverness with an exhilarating drive along the coast to the pretty seaside town of Dornoch, noted for its ancient castle and cathedral, before playing a round of golf on one of the region's championship courses. Inverness is also the natural base from which to explore the Scottish Highlands, a glorious mountain region in the north of the country that's home to Ben Nevis, the highest mountain in the British Isles. This is motoring country at its very best and the most fitting way to end a road-trip around the Highlands is a tour and wee dram at one of the many whisky distilleries located in the Inverness area, including Cardhu, Glenmorangie and Glen Moray.
With an Auto Europe car rental in Inverness, you are free to fully discover this delightful part of the British countryside, where some of the world's most unique attractions are to be found, such as the famous lake in which the legendary Loch Ness Monster is said to reside. You can collect your car downtown or at Inverness Airport where a wide choice of vehicles is available, including sumptuous SUVs and multi-seater minivans for extended groups of friends or family members choosing to visit this part of Scotland together. Auto Europe currently offers more than 24,000 pick-up and drop-off points in over 180 different destinations around the world, which means you can rent a car in Inverness today and start planning your Scottish adventure immediately. Take some time to scoll through the comments in the Inverness car hire reviews section below to read the opinions of other travellers regarding the quality of service provided by Auto Europe during their recent car rental in the city with one of our suppliers.
AUTO EUROPE INVERNESS, UNITED KINGDOM Car Rental Reviews
Average Rating for Auto Europe Inverness:
INVERNESS, GB - Reviewed by GEOFFREY - 06 April 2022
" Excellent experience. "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by DAVID - 03 April 2022
" Excellent ... "
" Paige at Inverness Airport (Pick-up Point) was 5* Star ... "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by MONICA - 05 January 2022
" Very quick and professional staff "
" Very helpful and friendly sales lady. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by PETER - 12 October 2021
" We received an upgrade on the ca with satnav which was good, and were able to drop it off in the airport rather than the Sixt offsite office as it was before the office was open "
" Very difficult to get hold of anyone from Sixt the day before booking to check a pick up location (our flight date had changed) before pick up on a Saturday, no-one answered general phone number and phone line only open Monday-Friday "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by ANNE - 20 September 2021
" Very satisfied with the service received from Auto Europe. I would be more than happy to book with them again. "
" We had no problems in both picking up and dropping off our car rental, very quick and efficient. The counter-staff were very friendly and helpful as well. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by BETHANY - 20 September 2021
" Easy to book, quick collection and drop off. Deposit returned very quickly. "
" Quick, Easy, no problems whatsoever. Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by WILLIAM - 13 September 2021
" No comment "
" Pick up took a long time as the counter staff at Europcar could not find the booking document or the fact that I had prepaid. However the staff member did get it sorted out "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
INVERNESS, GB - Reviewed by STEPHEN - 10 September 2021
" I always use Auto Europe whenever I need a rental car both in the UK and abroad. Very efficient level of service and insurance provision. "
" Super efficient and speedy service. Excellent vehicle in excellent condition!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by MICHAEL - 09 September 2021
" Best car rental I have experience in a very long time. "
" Car had a few scratches which always complicates matters but Jamie was most assiduous in noting down all additional areas of damage and all was fine upon return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
INVERNESS, GB - Reviewed by ALLAN - 04 September 2021
" Smooth and efficient, friendly staff "
" Efficient, straightforward, trustworthy, reassuring and realistic approach to minor wear and tear "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by ROBIN - 12 August 2021
" Pick up and drop off service was excellent. A very efficient team at Inverness airport. "
" Car rental was good value. Premium Insurance from Europcar booked at the airport was a bit expensive (£91) for three days. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by JOHN - 29 July 2021
" Always great service "
" Excellent and courteous staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by JOHN - 27 July 2021
" All good! Many thanks! "
" It was great. For a small car, it had a much higher level of equipment than I expected. Dropped one mark only because of its slight dents / scratches, otherwise: EXCELLENT! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
INVERNESS, GB - Reviewed by ALAN - 25 July 2021
" I have used Autoeurope on many occasions and have always found them to be good value, with a good cancellation / amendment policy. "
" The vehicle return process was not very clear and there was no Avis rep to check the vehicle over with me present. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 9
INVERNESS, GB - Reviewed by JAGAN - 19 July 2021
" Excellent service. Good car. Easy drop off procedures. Would highly recommend at Inverness Airport. "
" Excellent Counter staff member. Processed us very quickly. We were upgraded to an excellent new Car, Seat 4x4 which was an absolute pleasure to drive. The drop off procedure was clear and very easy to use. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
INVERNESS, GB - Reviewed by JEANETTE - 14 July 2021
" Booked in advance and charges were fair for vehicle upgrade received. "
" Efficient counter staff but no-one available for demonstration of car functionality and a tyre sensor warning light came on at start up and throughout the week's hire. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
INVERNESS, GB - Reviewed by KEITH - 09 July 2021
" A cost effective option, very satisfied with the whole process "
" Overall a good experience, could do without the constant attempt at "upselling " at pick up though "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by STEPHEN - 03 July 2021
" Great service, easy pickup and drop off, great car for our needs. "
" Excellent service, easy pickup with brand new car provided easy drop off what more can I say "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by ANDREAS - 01 July 2021
" Good experience, quick and uncomplicated "
" All good, quick and uncomplicated, good value for money "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by CARLY - 25 June 2021
" Fast quick and organised "
" Right outside airport doors efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by EDWARD - 15 June 2021
" Overall a good experience with excellent return. Javier was cheerful and very efficient. "
" The pick up point was off airport with no information where to wait for the pick up vehicle. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by AGNIESZKA - 13 June 2021
" Got an upgrade to a much better car for free "
" Very pleased. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by IAN - 01 December 2020
" Easy to book via comparison site "
" Easy and effective. Some push on insurance as expected. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by PHIL - 08 November 2020
" AutoEurope is a good deal finder. "
" The car accommodated our needs. It was low spec. You get what you pay for. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
INVERNESS, GB - Reviewed by DOMINIC - 03 November 2020
" Website was a bit confusing but worked well enough "
" Could have had more staff at collection point. Car was great and we were a bit sad to drop it off after a great holiday with it. "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by PAUL - 07 October 2020
" The operative at the desk, Amelia, was a credit to the company. Very professional, helpful, friendly and informative. The price was the most competitive for the car we wanted. We were upgraded at no extra cost. All good. Would use again "
" I din't know Keddy was part of Europcar and there was no Keddy signage at Inverness airport and we were misdirected on two occasions. Apart from that, it was all good. The operative at the desk, Amelia, was a credit to the company. Very professional, helpful, friendly and informative. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
INVERNESS, GB - Reviewed by JOHN - 06 October 2020
" Was given an upgrade on arrival very pleased with the car. "
" Very friendly, customer service was excellent "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by HOWARD - 05 October 2020
" Inverness Airport is a small facility, easy to get round and find the car hire desks. Drop off was a case of posting the keys with a confirmation via email within an hour that the car had been returned in good condition "
" Zac was very helpful at the counter and his colleague in the car park dealt speedily with our concerns re some minor marks on the car bodywork "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by JENNIFER - 24 September 2020
" experience was good "
" Good service no queue, car scratched but OK, Easy operation on return "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by STEVEN - 18 September 2020
" very smooth and easy process. "
" very smooth and easy process. staff helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by LYNNE - 18 September 2020
" The car l got was great apart from one little issue where in the inside of the passenger side windscreen there was a 8inch mark of where a sticker or something had been , thankfully didn't get in my way too much while driving! from that it was a really nice car to drive! "
" The Europcar staff were professional, friendly and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
INVERNESS, GB - Reviewed by DANIEL - 13 September 2020
" Overall a good experience "
" We had to wait nearly an hour to collect the car, they were very very busy. Staff trying their best, but just understaffed. "
Overall Value: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 9
INVERNESS, GB - Reviewed by SLAWOMIR - 10 September 2020
" All good ,car nice . "
" All good ,car nice . "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
INVERNESS, GB - Reviewed by JEFFREY - 29 July 2020
" Good flexibility around changing hire dates and times because of covid. "
" Only slight negative is on arrival at airport - finding Alamo was not easy and we were advised to walk quite a distance to the Alamo office outside the airport. And there was a long queue for picking up. The lady was VERY helpful when we got to the front of the queue. After that, all good. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by SUSAN - 24 March 2020
" All good. "
" All good - in difficult circumstances (coronavirus crisis meant the desk was very short staffed) "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by CRAIG - 10 March 2020
" Very speedy slick service at collection and drop off. Very helpful professional staff. "
" Extremely helpful staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
INVERNESS, GB - Reviewed by DESMOND - 15 February 2020
" Easy site to use, so far, the best prices "
" Easy and straightforward from collection to drop off. Upgraded car as well, perfect. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by ALEX - 08 February 2020
" I would recommend auto Europe to all my friends and family "
" Staff were very friendly and professional, hand over of the car was well explained "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by IAN - 28 January 2020
" the car was excellent the staff very efficient I will recommend to friends excellent service "
" the booking was easy giving a choice of cars and prices I was picked up at the airport and was guided through the paper work and options, the car was as expectedgood and reliable the drop of was quick and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by VICKY - 06 January 2020
" Perfect "
" Very happy with everything "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by PETER - 21 December 2019
" All good, process went smoothly, would use again. "
" All good - friendly staff, easy process, good value. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by COLIN - 20 December 2019
" Good all round experience "
" All o/k "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
INVERNESS, GB - Reviewed by ARCHIBALD - 09 December 2019
" Excellent servicr "
" Jamie the girl who help me when I picked up my car and dropped it of was extremely helpful and very cheery a credit to your company and brilliant customer care "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by MARK - 08 December 2019
" Very efficient service and good value "
" Great service and friendly team. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by MATTHEW - 02 December 2019
" Always a good firm to deal with "
" Best of the bunch - apart from damage to car not on contract at start "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by RACHAEL - 10 November 2019
" Good all round experience. Thank you. "
" Proficient in all aspects of collection and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by RUARIDH - 08 November 2019
" Good experience. Helpful pick-up and drop-off "
" Good experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by DAVID - 06 November 2019
" No problems at all. Excellent staff, vehicles and rates. Will use again. "
" I've used Europcar several times now. They usually have the best rates and their staff are always efficient and helpful. Vehicles have always been new, good quality and clean. Recommended! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by TONI - 31 October 2019
" Helpful staff on pick up, friendly and professional. "
" Everything was very satisfactory, thank you. Just what I needed for my business trip to Scotland "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by DAVID - 29 October 2019
" Excellent "
" We turned up late as the flight was delayed. The counter staff were courteous and speedy, despite it being late on a Friday night. Amazing service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by GEORGE - 28 October 2019
" Great "
" All very straightforward & such a friendly, efficient girl at the desk. Give her a raise. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by JUBRAN - 27 October 2019
" Excellent throughout "
" Very good overall, had a problem with my rental car where the car battery died twice, contacted Firefly/Hertz and the problem was quickly dealt with very quickly and efficiently. Would highly recommend them. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by GERARD - 26 October 2019
" Excellent service. "
" Excellent service. "
Overall Value: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by PHILIP - 23 October 2019
" Easy. "
" Very easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by DAVID - 23 October 2019
" Overall excellent "
" Excellent value, great car. Despite some slight confusion over the drop off, I highly recommend this service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by KEVIN - 15 October 2019
" Good price, nice clean car, convenient location. Would use again. "
" Very convenient location at Inverness airport. Would definitely use again. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by STEPHEN JOHN - 19 September 2019
" Good service , no issues, car was ideal for roads we travelled on "
" Pick up fine, had a bit of a wait as only one person dealing with cars and was on phone but apart from that fine "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by ALEXANDER - 26 August 2019
" booking was atraightforward "
" Overall a very straightforward experience with only few minor comments: 1. On picking up the car we were first offered a larger automatic when we had asked for a manual suitable for driving on narrow rounds/ferrys. When we queried this we were offered a car which did meet out spec. 2. The car was a 2019 model - nice to have a new vehicle but it had a few unfamiliar features of which the electronic handbrake was the most surprising. A quick familiarization check on acceptance would be appreciated. 3. A road atlas in the car would have been appreciated. "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by ANUSHKA - 25 June 2019
" Good staff and easy to locate. "
" It was easy getting the car but I got an upgrade to an SUV which I was not very comfortable with. It will be good if you inform the customers about an upgrade in advance. It was easy driving it but a bit scary at the beginning. The staff was nice though. "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by MICHAEL - 04 June 2019
" Over the years I have had some very very bad experiences with car rental whereby each seem determined to charge you for something when you return the vehicle but I do have to say that the service by Hertz at Inverness airport has helped to re install some faith. The staff were very helpful and on our side, I hope this is the case across all branches. "
" I do hope the experience I had at Hertz, Inverness airport is not an isolated one, it could not have been better, very helpful staff you could not do too much for you. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
INVERNESS, GB - Reviewed by GEORGE - 02 June 2019
" Very good value for money. Low mileage cars. Be aware that there´s no spare tyre nor jack in the car we hired in Scotland. By puncture or flat tyre you will have to call the rental company to send a mechanic. "
" Very good value for money. Low mileage cars. Be aware that there´s no spare tyre nor jack in the car we hired in Scotland. By puncture or flat tyre you will have to call the rental company to send a mechanic. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
INVERNESS, GB - Reviewed by ANTHONY - 01 June 2019
" Great "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by CHARLES - 27 May 2019
" Excellent all round. Would definitely use again "
" Excellent service. Quick, efficient and friendly. Great (new) car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by ANTONIA - 25 April 2019
" All good service....Thank you. "
" No problem at all "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by EMILY - 17 April 2019
" Easy, helpful staff and no issues at all. "
" Apart from a bit of a queue on arrival at the desk, the experience was excellent. Good quality car, no hard selling and polite and helpful staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by DIANNE - 10 March 2019
" Very pleased as we have booked to work with you again at end of May 2019. "
" Very good. Staff most efficient and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by GARETH - 22 February 2019
" Friendly staff made all the difference. "
" Everything I would expect from a car rental company and more. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by DAVID - 25 January 2019
" All good. "
" Very good deal, and service. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
INVERNESS, GB - Reviewed by KAREN - 25 January 2019
" Very good. Would recommend. "
" I had a lovely car, staff were very helpful and had a smooth and easy transaction from beginning to end. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by THOMAS - 31 October 2018
" No problems using Auto Europe. "
" Got the attempted guilt trip hard sell from the counter person trying to sell me THEIR excess insurance at ten times the price of the Auto Europe cover I had already purchased. Car had a scratched alloy wheel not shown on checklist. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
INVERNESS, GB - Reviewed by STEPHEN - 05 October 2018
" Yes "
" Very smooth and efficient from delivery of vehicle to redelivery back of vehicle "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by ALEXANDER - 06 September 2018
" Simple and efficient service think this was my second or third time using auto europe "
" Great service from the guys at inverness "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by ANN - 06 September 2018
" Good "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
INVERNESS, GB - Reviewed by RACHEL - 26 July 2018
" It was all great, fast and simple. "
" The lady who served us at Inverness Airport (blonde older lady who had just started the job) was particularly friendly and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
INVERNESS, GB - Reviewed by JOY - 17 May 2018
" A straightforward and pleasant experience. "
" The staff were efficient and friendly. They explained about the car and made me feel able to contact them should any problems arise. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
INVERNESS, GB - Reviewed by MICHAEL - 19 May 2015
" Easy to use web site "
" Very courteous and quick to get you on the road with your car "
INVERNESS, GB - Reviewed by ROSEMARY - 13 March 2015
" I do not inow why we are asked to print out the booking voucher as it does never seem to be required as i have it on my phone. flight details had not been passed on to enterprise. "
" Staff very helpful. Using this company is not straight forward. They are off site. my flight details had not been pased on to the and I had to phone them to be collected. I was not aware of this in advance. My flight was delayed and i was left hanging around with not guidance on where to meet up or what to do. "
INVERNESS, GB - Reviewed by HILARY - 20 November 2014
" I made a mistake and didn't complete my booking so I called the number provided and I have to say they were so helpful. First time I have used Auto Europe and I will certainly use them again. Good car good rate and it was a good experience. Thank you "
" They were very good - too few people to deal with the queue of customers (goiod sign I guess) so I waited half an hour to be served. "
INVERNESS, GB - Reviewed by RICHARD - 26 May 2013
" all went well "
" No problems "
INVERNESS, GB - Reviewed by STUART - 27 April 2013
" What a great service, I was given a upgrade car for free, top class well done. "
" Top class "
INVERNESS, GB - Reviewed by PENELOPE - 17 April 2013
" Everything was fine thankyou, all went smoothly and price competitive and good "
" The lady on the desk very helpful and professional but she had a huge queue to deal with. She held her composure and I doubt if I could have with the pressure of customers waiting, she could do with some assistance when a flight comes in. She deserves a pat on the back. "
INVERNESS, GB - Reviewed by JOHN - 06 February 2013
" I realise that Auto Europe trawls other hirers for the best deal, this is good, however please ensure that the pick up instructions are clear. I knew "National" was my hirer, but it wasn't clear whether I had to go off site to collect the keys at Inverness Airport. No problem on the day, as I opted to try the Airport desk for National first - and this worked. Thanks for a super deal - I was upgraded from a Focus to an A4 with no extra charge!! "
" Super! Thanks for the no-charge up grade. "
INVERNESS, GB - Reviewed by ANDREW - 17 January 2013
" Been using Auto Europe for years. Never been disappointed. "
" Normally try to steer clear of National but better when in partnership with Europcar. No problems at all except for slightly damaged car at pick-up. Paperwork fine though. "
INVERNESS, GB - Reviewed by JAMES - 03 January 2013
" Very enjoyable experience "
" Very enjoyable experience "
INVERNESS, GB - Reviewed by NORMA - 03 January 2013
" excellent service great value for money "
" lovely staff "
INVERNESS, GB - Reviewed by JANETTE - 23 December 2012
" Very good. Excellent service and value. Would use you again. "
" Great. "
INVERNESS, GB - Reviewed by IAIN - 18 December 2012
" Easy to use website, good choice "
" National were very helpful, the guy on the hire car desk was friendly and efficient. We were 'upgraded' to a mini cabriolet, this was fun as there were only 2 of us but would not have been acceptable under normal circumstances as we booked a saloon car and usually travel with 3 children. Anyhow, as it was we had a lot of fun with the car and were very happy with the service. "
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