If you’re looking for a quiet but yet pleasant getaway, then Jersey comes highly recommended. The largest of the Channel Islands, Jersey is known for its delightful and striking beaches, cliffs and lush green valleys. Jersey Airport provides connections across the UK and seasonal flights to Malaga, Dublin and Munich – making it a great starting point to hire a car at. With quaint but bustling towns, you’ll easily find local cuisine and entertaining pubs, to immerse yourself in. Otherwise, why not explore some of the island’s amazing castles.
In Jersey, Auto Europe provides a reliable and transparent car hire service. Through our website you can easily compare car hire suppliers, vehicles and specifications – allowing you to hone in on the best price. At select locations we also offer luxury car hire, motorhome hire and a popular transfer service. If you haven’t used our service before, have a read of the following car hire reviews in Jersey to see how we did previously. If you’d like to learn more about how we can help you maximise your next car hire experience, contact our reservation team today.
" x "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" great service all round "
" The pick up was very quick and the staff were extremely helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Would definetly use again "
" Easy pick up with super friendly and relaxed staff. Easy drop off. Great car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Fabulous staff. "
" The chap at the desk was super friendly and very professional. He was the reason we booked with you. He was great when my family used him earlier in the year "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Would highly recommend the service "
" Very easy to book, car was ready and easy to find. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All good "
" All good but would have liked someone to actually be present at drop off. It was the middle of the afternoon not midnight! "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" Used Auto Europe a few times now, have saved me money not only on the rental, but also on the full insurance too, this makes a big difference, "
" Couldn't fault Avis, simple approach to rental, you pay for what fuel is in the car and bring it back empty "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy on line use. Great service "
" Very easy great car. Staff on desk in Jersey very friendly and helpful. Would use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy booking, and you save ££££'s "
" Straight forward, no hassle and very friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Only issue was the parcel shelf in the boot was missing. This meant shopping & our luggage was on show in car parks etc, which had implications for security. "
" Very helpful when we suffered a puncture - help was with us within 45 mins & back on the road within the hour. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Auto hire offered excellent price compared to going direct. The only problem was that I had to wait overnight for the reservation to be confirmed and I needed the car that next day. So there was some uncertainty. Otherwise the service was excellent. "
" Very happy, but the fuel arrangement was different to that advertised. Your site said that the car would be provided with a full tank and should be returned full. The arrangement in Jersey is that they provide a half tank and you have to return it half full, or pay up-front for half a tank. So I paid for half a tank at the start of the rental and used less than one quarter as it was only a short hire. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No Problems! "
" No Hassle - great car! Thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Counter staff give you. More options in the day and advise on extras and in car detail. "
" Was a lovely car, clean and tidy with half tank of fuel. Did the job for our short stay on Jersey. Built in satnav was a boon. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Super. "
" Very helpful and friendly staff, and very good vehicles offering lots of extras. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very easy and pleasant. "
" Everything went smoothly. The Hertz agent was very pleasant and made the experience easy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" As above "
" Overall excellent ... if there was one tiny niggle it was I didn't receive confirmation the car was actually available resulting in my having to call the Hertz desk in Jersey to confirm (girl there extremely helpful). An observation would be to give clearer instructions regarding drop off ... we ended up going back to the desk in Arrivals as the drop off office was unmanned. This would not deter us from using you again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Other people can make up their own minds. "
" No problems. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Very easy and quick process "
" Excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" As previously discribed "
" Like clockwork, no problems, sorry the car was dirty when returned,due to very wet weather during rental period. Everything worked perfectly.thanks. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Booked on line,No confirmation received,e mailed several times as wasn't sure if it had been booked or not.seemingly payment taken but wasn't sure,we think we were dealing with someone in Germany so not sure where the UK office has suddenly come from.They might have been waiting on the supplier however in this day and age it should have been confirmed in minutes although dealing with Jersey might explain it.Don't think I'm being unreasonable but if I'm trying to book something I want to know ASAP whether it's booked or not or I need to look elsewhere. "
" I found the lady at the terminal office offhand,more interested in selling all the add ons .No map, no advice about the very restrictive parking ,no idea if they sell the parking vouchers there,we wern't offered any to buy or where to go to get them. "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 10
" Car drove very well throughout weeks rental . Returned with over the requested petrol . "
" Very quick collection at airport . And car near collection point "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" ... "
" Overall very pleased. The car I actually got was an upgrade on what was ordered. Car hire in Jersey remains too expensive, but all companies seem to be as bad as each other... "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great "
" Fantastic service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very easy to book, no problems on collection of car, was even given an upgrade, very pleased with the overall experience "
" all round good experience, no problems at all "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service "
" X "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy! "
" Very informative guy on the handover desk. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" As above "
" All straightforward. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All went very smoothly. Would definitely recommend Hertz Jersey Airport "
" All went very smoothly with collection and return. The lady who checked me in was fantastic! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" see above "
" Everything was perfect. Car was better than I expected. Couldn't have asked for better service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very pleasant and professional staff and not at all pushy. A good quality car was provided. "
" Very efficient and courteous service. We had a nice surprise of an up grade to a Ford Eco sport which was much appreciated. Just a shame that the rear seat had had some thing spilt on it which hadn't or couldn't be cleaned off the upholstery. Shame on a new car. Thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Very easy "
" All very good but the brakes on the car were quite fierce and I would have liked to have the opportunity to convey that to the company. There was no one at the drop off location to speak to. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to book. "
" Polite and efficient staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good. "
" Good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very easy and efficient would have no hesitation to use again and recommend "
" This is what car hire should be like!!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good pricing and communications. "
" Good location at arrivals. Directions to find cars could be clearer. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Generally happy "
" Slightly irritated by the Jersey practice of receiving and returning the car with HALF a tank of fuel. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Hertz had no record of our car hire booking that we had booked through Auto Europe. "
" Our booking hadn't been passed on from Auto Europe so Hertz had no reference of our booking, but the guy at the Hertz desk was so friendly and helpful and quickly resolved the issue with our booking. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All good - no issues at all. Excellent service and excellent car - well prepared. "
" 5* service. All good - no issues at all. excellent car, well prepared. Would use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great, will continue to use AE whenever possible. "
" lovely people but not our hire had been entered onto their system incorrectly, thankfully they still had a vehicle available "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent all round. "
" Very easy and stress free! Friendly and polite staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good value and a really nice car "
" Very helpful staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service "
" Excellent customer service at Jersey airport Thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" excellent experience and hassle free all round "
" excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Ten out of Ten "
" Excellent staff member at Jersey Airport very helpful. Car and service excellent will use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" See answer 3 "
" Good efficient service.....very competitive on price "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" very good "
" very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Picking up and dropping off both very easy, good choice of cars, great prices. "
" First class service, nice clean car, less than 2k miles on the clock, very pleased. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I had no problems with the car or service. Would use this company again "
" good service and vehicle. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Good value car hire "
" All good but no one to check car in with on return "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
" Had no problems. Was very happy with the car and would happily use again. "
" No issues, would happily use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very satisfied with the service that we received. "
" Great car, friendly and helpful staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" Excellent service, very nice car would definitely use again. "
" Very friendly efficient service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Car rental was as booked, and competitively priced, but not sure about the quoted "35% Discount" offer "
" Car rental was as booked, clean well equipped vehicle, pre-paid fuel - half a tank lasted all week in Jersey. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" It was a bit worrying that they had no record of my booking as if it had been a busier period and no cars had been available I could have been in trouble. "
" There was a slight problem on pick up as Hertz had no record of my booking. However, this was quickly resolved and I was given a complementary upgrade. . "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 7
" HAD A MINOR MISHAP WITH THE CAR, CLASHING WING MIRRORS WITH A TRANSIT VAN, WAS DEALT WITH VERY EFFICIENTLY BY HERTZ OFFICE IN JERSEY "
" PLESANT MANNER FROM YOUNG MAN WHO DEALT WITH PAPERWORK AT THE AIRPORT "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very easy from booking through to an even easier drop off. Excellent Service! "
" Very Easy Pick up with friendly and efficient staff and an even easier drop off. Excellent Service! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" As above in 3 "
" Pricing is devious! You are told the final price, then you receive a call to suggest that there is a £1000.00 excess but if you pay £10.00 per day this is zero. This should be upfront and you need to be more transparent. Your final price ends up being more than your competitors. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Generally good. May use again "
" Painless operation,good service,friendly staff.More competitive prices would be nice "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Would certainly recommend this to a friend "
" Helpful curteous staff Everything done at once "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It is most likely that we will use Avis next Summer if the rates are competitive. "
" First class service. Final paperwork completed quickly and car was ready to drive. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Efficient as staffed well - dedicated staff for each customer on arrival - good value and easy drop off "
" Efficient, speedy, easy pick up and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I specifically used auto-europe as you offered full to full fuel policy on the rental. On picking up the car, when querying why the car was not full, I was told that was auto-europe and you always showed it as that irrespective and stated that in fact Avis Jersey do not offer a full to full policy. They refused to budge on the issue pointing to a statement in the rental voucher re. being charged to fill to full - something I assumed had been included via my rental agreement with you. Please advise, this is very disappointing as I would have selected a rental company in the airport terminal had I not been miss-sold this rental. "
" I specifically used auto-europe as you offered full to full fuel policy on the rental. On picking up the car, when querying why the car was not full, I was told that was auto-europe and you always showed it as that irrespective and stated that in fact Avis Jersey do not offer a full to full policy. They refused to budge on the issue pointing to a statement in the rental voucher re. being charged to fill to full - something I assumed had been included via my rental agreement with you. "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" All positive "
" Very easy process, everything went according to plan. Staff were very helpful especially as we were delayed for two hours on the last flight of the day! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The hire car experience was great and the vehicle itself made the trip so much more memorable as we managed to see the whole of the island. "
" Efficient and pleasant staff. Excellent service. Great car, great value, many thanks "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good "
" Very easy and straightforward. Collection was a short bus ride away which was fine. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All good "
" Good service all round How ever the car did have front brakes a bit on the grinding side probably need looking at "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Straight forward and easy "
" The whole experience was straight forward "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent staff and cars. Just take the £12 fuel option so you can return empty. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" As above. "
" I chose Auto-Europe/Avis because I wanted the Pickup full and return full option. In the terms and conditions, under fuel policy it says: "Refueling Charge: Vehicles are rented with a full tank of fuel and must be returned with a full tank of fuel. If not a locally determined refueling fee will apply." The car hire voucher says: "Fuel: The rental will be provided with a full tank of fuel, for which clients will be charged. Client is advised to return the vehicle as empty as possible as there is no refund for unused fuel." In actual fact, I was charged for a 1/4 tank and was told to return the vehicle as empty as possible. This is unacceptable, as far as I'm concerned. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 7
" Very good, efficient service at competitive prices "
" Efficient and courteous with well presented and clean vehicle "
" Nice and easy, car ready and waiting at the airport. "
" Very good efficient service. "
" Would be great help to have car info. in car regarding using the lights, moving the mirrors etc. Pleased I didn't pick-up the car at night! But Car and Hertz very good. "
" Really good staff excellent could not have been easier if I had taken my own car. "
" MORE STAFF NEEDED AT DESK LONG WAIT TO COLLECT CAR.only one staff member to deal with queue Other than that very satisfied with car. "
" You are aware how many customers are coming to collect cars so you know how busy it will be. My only negative comment. "
" Excellent personal service. Delighted with upgrade on vehicle "
" Staff were very helpful and friendly. Delighted with upgrade in vehicle. "
" Paperwork on check in was done in 5 minutes, normally takes about 20-30 minutes. Car was nice and clean. The only annoying thing was the fuel policy, you take the car with half a tank and have to return it as empty as possible. I was there for 4 days, travelling all the time and only used 1/4 tank, so the other 1/4 was returned to Hertz, but unfortunately non-refundable. "
" Good quality car same car asadvertised ie ford focus and not a substitute "