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LIVERPOOL CAR HIRE REVIEWS
Car hire reviews in Liverpool
Spread along the east bank of the Mersey estuary, Liverpool is one of the most appealing places to visit in the north of England. Blessed with an individualistic spirit, the city has many historic buildings and interesting museums interspersed amongst its well-kept parks and gardens. People flock to Liverpool to retrace the steps of one of the most successful groups of all time - The Beatles - whose career started in 1961 at a little club called the Cavern, which is located downtown at number 10 Mathew Street. Head for the inviting Albert Dock area to learn more about the band at the excellent Beatles Story Museum, followed by visits to the nearby International Slavery Museum situated at the very spot where many slave ships docked in the 18th century. Art lovers are well-catered for at the Tate Gallery (also to be found at Albert Dock) and the Victoria Gallery and Museum where some of the city's most precious pieces of art can be appreciated. The Walker Art Gallery, likewise, boasts a rich collection of works by French, Flemish and Italian painters from the 14th century to the present, including a fine collection of masterpieces by Rodin, Rubens and Rembrandt, among many others.
Founded in 1954, Auto Europe is a market-leading car rental broker with over 65 years' experience in the industry. Besides giving you the chance to pick up your car hire in Liverpool at a wide choice of convenient locations, including Liverpool Airport and Liverpool Lime Street Station, we offer more than 24,000 convenient pick-up and drop-off locations in over 180 different destinations worldwide. By working with the world’s top car hire suppliers, along with all the local vehicle rental companies, Auto Europe offers the widest choice of cars at the lowest prices on the market. To find out what some of our other customers thought about their Auto Europe car rental experience in the city, have a read through the comments they left in the Liverpool car hire reviews section below.
AUTO EUROPE LIVERPOOL, UNITED KINGDOM Car Rental Reviews
Average Rating for Auto Europe Liverpool:
LIVERPOOL, GB - Reviewed by ANDREW - 07 September 2020
" Efficient service received. "
" A very positive experience "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by RICHARD - 14 August 2020
" Very quick from getting off flight to vehicle being provided. "
" Very pleased with service and standard of car provided. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by PAUL R - 20 March 2020
" very good site, even a phone call was answered in 20 seconds, nothing is too much, excellent company which i have used for years now. "
" Staff were very professional and polite, the best i have come across in renting. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by GORDON - 10 March 2020
" I always use autoEurope as the site to route me through to my preferred provider, Alamo/Enterprise. Good prices and no-nonsense cancellation/change policy. Highly recommended. "
" Fantastic service, as always. I've used Alamo/Enterprise 3 times in the last couple of months and service is so good, I wouldn't look anywhere else. Very friendly staff, who genuinely care about their customers. There is no 'hard-sell' of extra insurance and the pick up process is very quick. The cars are always very new and in great condition. Drop-off is always easy and, again, very quick. I really wouldn't use anyone else. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by GORDON - 22 February 2020
" I hire on a frequent basis and AutoEurope is my go to company. Always great choice and competitive pricing. "
" Very prompt, courteous and professional service as always from Alamo/Enterprise. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by LAWRENCE - 13 February 2020
" Will use again no problems at all "
" Yes all was fine with my Yaris. Quick pick up and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by ANDREW - 04 February 2020
" Quick & hassle free "
" Courteous & helpful staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by GORDON - 28 January 2020
" I hire around 8 or 10 cars each year and would always go to AutoEurope first, without considering others. Prices are always good, with an excellent choice of providers and options. "
" Very good service at pick-up, despite the office being busy. Car was as expected, great condition and immaculately clean. Very speedy and efficient drop-off. The drop-off staff then excelled themselves as my daughter realised after we had left the depot that she had left her watch in the car. I called the depot and the same guy who had dealt with us went off to find the car and was able to retrieve the watch. He then arranged for this to be ready for a friend of ours to collect a few hours later - excellent service and we will definitely use them again. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LIVERPOOL, GB - Reviewed by MICHAEL - 21 January 2020
" Very helpful and courteous staff , would recommend "
" The staff at Liverpool Airpirt were extremely helpful and courteous and couldn't have been better "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by JOHN - 13 January 2020
" I always find Autoeurope a reliable, economic and efficient broker for car hire. "
" Friendly, no fuss service. Well presented vehicles. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by GORDON - 08 January 2020
" I use AutoEurope regularly - around 12 times a year - and always get great prices and choice. Wouldn't look for car hire anywhere else. "
" Great service, collected and dropped is at airport promptly and counter staff very efficient. Car had seen better days but absolutely fine for the price paid. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 7
LIVERPOOL, GB - Reviewed by STEPHEN - 05 January 2020
" Easy site to use and great prices. "
" Couldn't have been easier or more efficient. Staff were welcoming and helpful. Excellent service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
LIVERPOOL, GB - Reviewed by ERIC - 02 January 2020
" Easy to use and follow online "
" Very friendly and helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by CHARLES - 19 December 2019
" Easy to book and good value for money "
" Fast, friendly and efficient service at the rental desk. Car was in good condition and clean. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by ELAINE - 14 December 2019
" Very easy process / friendly staff at the office who clearly explained insurance product "
" Fantastic customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by MARK - 12 December 2019
" Use Auto Europe all the time and have never had any issues if i need to alter or adjust my booking i just go online have also made phone contact when i needed help with something and have to say was very well looked after very well done Auto Europe as above FIRST CLASS SERVICE "
" Have used before and always had very professional service picked up within 5 minutes of contacting them 5 minutes later was driving away with hire car and no hard sell on any extras FIRST CLASS SERVICE "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by LIAM - 03 December 2019
" Very easy with competitive prices "
" First class service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by RUSSELL - 26 November 2019
" Excellent "
" Top guys very efficient and very friendly, no stress hire. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by JOHN - 04 November 2019
" Very good. "
" Efficient and helpful except for slight delay returning the vehicle. A few more signs on the road to help direct when returning vehicle. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by SANDRO - 21 October 2019
" Nice "
" Nice "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
LIVERPOOL, GB - Reviewed by ERIC - 17 October 2019
" Very good "
" Very easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by TIMOTHY DAVID - 13 October 2019
" great service "
" great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by JOHN - 27 September 2019
" Very satisfactory "
" Very satisfactory "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by ANTHONY - 19 September 2019
" I would thoroughly recommend this company to any future customers. My experience in car hire with these guys was outstanding "
" A thoroughly professional service provide from the minute I arrived to the moment I left. Polite courteous and very helpful. 5 star service well delivered "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by NIGEL - 11 September 2019
" AutoEurope have great prices and a simple booking process. They layout all the terms and conditions which if you follow them lead to a hassle free hire experience. "
" Very good experience yet again. Quick pickup at the airport, friendly driver who even took our cases in to the reception area. Paperwork sorted out then went to check car. Found a few extra scratches which were duly noted and we were on our way. On return they were just as efficient and dropped us back to the airport. 5 star Liverpool team. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by FIONA - 13 August 2019
" Excellent service, will definitely use again. "
" Very good service, quick and lovely clean car. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by DAVID - 05 July 2019
" Could not have gone better "
" Excellent service and friendly staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
LIVERPOOL, GB - Reviewed by ALAN - 11 May 2019
" I was initially not happy to find I was not getting the Hyundai I30 that I booked but the Skoda Rapid turned out to be very satisfactory. "
" Simple and straightforward. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by COSTA - 23 April 2019
" as should be and no pressure to see insurance etc. as many other companies do. "
" everything one would expect from a company with so many years experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by FRANK - 05 February 2019
" Super dependable straightforward site "
" Great value "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by BERNADETTE - 24 January 2019
" I would use again and recommend to friends "
" Very economical "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by MELANIE - 24 January 2019
" Excellent service "
" Not the esiest company to deal with "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
LIVERPOOL, GB - Reviewed by MICHAEL - 23 January 2019
" Apart from the car.... Very good "
" Staff were professional but the vehicle was very poor. Many many scratches and dents on the body work. Embarrassing to drive. Next time we will refuse a car in that condition. It was clean! "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
LIVERPOOL, GB - Reviewed by STEWART - 21 January 2019
" Efficient "
" Upgraded! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by JANE - 09 January 2019
" Good price. Website easy to navigate. Although I didn't buy Autoeurope's additional insurance cover, I noted it was significantly cheaper than with Hertz. "
" Counter staff member was very welcoming, polite, helpful and informative. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by JEREMIAH - 06 January 2019
" As above "
" Pleased with a courteous and professional service. No hard sell at the counter went a long way with me. Would use again and recommend. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by DAWN - 02 January 2019
" I would not hesitate in renting from Keddy again. The price was reasonable and I was given exemplary service, thank you "
" Th staff were extremely helpful and knowledgable. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by ELAINE - 02 January 2019
" Excellent and rapid service,convenient location. Great staff! Overall very satisfied. "
" Excellent service and car. Only complaint is that I ordered a manual and was initially given an automatic. The counter staff dealt with it rapidly and efficiently, only manual car available had just come in and had damage to front bumper. Phoned and sent photos and all dealt with very well. The car was excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
LIVERPOOL, GB - Reviewed by IAN - 17 December 2018
" Helped to compare prices so I don't have to look around at all the different websites "
" Efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by DIANE - 03 December 2018
" Overall good. "
" It is 7-10 working days after the car has been returned before the excess deposit is unblocked on the customer credit card. This seems a long time for a simple process. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by STEPHEN LEW - 22 November 2018
" A great company Excellent communication throughout . Highly recommended "
" Excellent customer service Very competitive price "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by GARY - 08 November 2018
" See above. All round good but nearly bought uncessary insurance. "
" Very quick and seem less BUT they offered additional insurance. I had already reduced my excess with yourselves...but Hertz had no knowledge of this...so at the counter i had to call youeselves to confirm i has this additional policy with Autoeurope. ..otherwise i might have paid additional monies unnecessarily. Minor thing i suppose. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by EDWARD - 07 November 2018
" Autoeurope was definitely more helpful and understanding than easirent. "
" Easirent refused to rent to me despite having my passport, drivers license, and credit card. I had everything they said I would need but then they said I needed to show proof of a return flight on the day of my return rental? SERIOUSLY!? I think they were just making excuses. Thankfully AutoEurope refunded me "
Overall Value: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 5
LIVERPOOL, GB - Reviewed by MARK - 31 October 2018
" cannot fault anything about this carhire vehicle was in MINT condition very professional staff all a credit to Greenmotion for employing such brilliant staff "
" called Greenmotion was picked up 5 mins later by Abdi what a great person to deal with very polite and courteous and full of all information required as was Ben on our return this is one slick operation and will not hesitate to use again well done all at Greenmotion thanks again mark "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by EDWARD - 28 October 2018
" Very easy and went like clockwork the pick up and drop off of car . Staff were very helpful indeed . "
" Very friendly and helpful staff . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LIVERPOOL, GB - Reviewed by DAVID - 19 October 2018
" Good "
" A good, efficient and friendly company. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by STEWART - 23 August 2018
" Competitive price "
" Informative staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by PATRICK - 27 July 2018
" Really pleased with both AutoEurope & Sixt... a hassle free experience... "
" The staff at Sixt Liverpool were a pleasure to deal with, would highly recommend.... the car was great, with a high standard of features as standard... "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by PATRICK - 23 July 2018
" Excellent service. It would be helpful to provide information/warning on electronic tolls around Liverpool. "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by IAN - 22 July 2018
" No problem with auto Europe "
" Required a dvla code 2 proof of address and a large credit limit on credit cards "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LIVERPOOL, GB - Reviewed by WAYNE - 21 July 2018
" Easy to book "
" Nice guys. Efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by SUSAN - 22 June 2018
" I like autoeurope and sometimes find good deals with them "
" My plane was delayed and I rang when it landed and the girl in the office waited for me to walk down from the airport "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
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